SYKES reviews

Sykes worked hard to maintain an attitude of positive culture. The extended from the trainers to the management and to every meeting. This didn't just encompass positive verbiage, but minimizing non-constructive negative discussions on site

Due to lack of transparency with with certain processes, it was easy for their to seem like there was occasional favoritism

Ranging payscales and benefits based on easily attainable metrics

If you have the right connections you move up.

I like working for Sykes. I just do not like that the Senior AMs will only hire their own favorite candidates.

Paid school tuition and pay for performance

It's an okay company the little perks like tuition reimbursement.

Management, favoritism, very low pay, treatment of new staff like children, unresponsive HR.

Tuition reimbursement

Work from home.

Having to just sit at desk and answer phone and help people with DIY security and it would be so much easier to just go install it for them

Work from home

Inbound Calling/retention specialist/

lack of communication and inconsistancy of expectaions and job duties

split shift

Hours, good pay

People, HR didn't care about the people there.

Overtime, pto

Customer and employee interactions.

Mandated overtime by management due to understaffing.

Bonus $

It was a work from home position

The pay was not so good

My Team Leader was excellent

hours and pay are good

don't always have resources to do job

more ways to make money

Customer interaction through phone

Not enough hours, not enough help from management

flexible hours, work from home, all equipment required to do job provided by Sykes

liked everything about the job

work from home job

The people ,Environment

Having to make up your day if you miss a day

Agent incentives

Inbound Calling/retention specialist/

lack of communication and inconsistancy of expectaions and job duties

split shift

It's an okay company the little perks like tuition reimbursement.

Management, favoritism, very low pay, treatment of new staff like children, unresponsive HR.

Tuition reimbursement