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SYKES salaries
SYKES salary estimate
$13.94hourly
SYKES Salary Overview
At SYKES, the average salary is $28,989 per year. However, salaries can vary widely depending on the role and location. For instance, entry-level positions in customer service typically start around $13.94 per hour, while management roles can command significantly higher pay. Understanding the salary structure at SYKES is essential for prospective employees. The company offers competitive compensation across various departments, including customer service and technical support.
Highest Paying Jobs
Some of the highest paying jobs at SYKES include managerial and specialized technical positions. Depending on your expertise and experience, you could find roles that offer better compensation. Additionally, salary estimates vary by state, reflecting local economic conditions and demand for specific job roles.
Salary by Location
Geographical location also influences salary ranges. For example, positions in metropolitan areas often come with higher pay due to the cost of living. Consider the location when evaluating potential job offers.
Highest paying jobs at SYKES
The highest paying jobs at SYKES are team manager, account manager, team leader, and fraud analyst. Team manager jobs at SYKES earn an average yearly salary of $55,432, SYKES account manager jobs average $51,152, and SYKES team leader jobs average $45,462.
The lowest paying SYKES roles include customer service agent and cashier. SYKES customer service agent average salary is $26,767 per year. So while the average SYKES salary is $28,989 there is a big variation in pay depending on the role.
Highest paying jobs at SYKES
| Rank | Job title | Average SYKES salary | Hourly rate |
|---|---|---|---|
| 1 | Team Manager | $55,432 | $26.65 |
| 2 | Account Manager | $51,152 | $24.59 |
| 3 | Team Leader | $45,462 | $21.86 |
| 4 | Fraud Analyst | $35,061 | $16.86 |
| 5 | Technical Support Specialist | $32,303 | $15.53 |
| 6 | Technical Support Technician | $30,917 | $14.86 |
| 7 | Customer Service Representative | $28,496 | $13.70 |
| 8 | Call Center Representative | $27,564 | $13.25 |
| 9 | Call Center Agent | $26,889 | $12.93 |
| 10 | Cashier | $26,816 | $12.89 |
| 11 | Customer Service Agent | $26,768 | $12.87 |
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Average SYKES salary by state
SYKES pays the highest salaries in Colorado due to higher costs of living and competition in the state.
| Rank | State | Average SYKES salary | Hourly rate |
|---|---|---|---|
| 1 | Colorado | $30,222 | $14.53 |
| 2 | Utah | $27,997 | $13.46 |
| 3 | North Carolina | $27,586 | $13.26 |
| 4 | Nevada | $27,490 | $13.22 |
| 5 | Tennessee | $26,970 | $12.97 |
| 6 | South Carolina | $25,750 | $12.38 |
| 7 | Alabama | $25,749 | $12.38 |
| 8 | Arkansas | $25,746 | $12.38 |
| 9 | Florida | $25,717 | $12.36 |
How much does SYKES pay by location?
Highest paying SYKES locations
| Rank | Location | Average SYKES salary | Hourly rate |
|---|---|---|---|
| 1 | Home, WA | $33,956 | $16.33 |
| 2 | Juneau, AK | $33,539 | $16.12 |
| 3 | Boston, MA | $33,232 | $15.98 |
| 4 | Sacramento, CA | $32,832 | $15.78 |
| 5 | Minneapolis, MN | $32,524 | $15.64 |
| 6 | Urban Honolulu, HI | $32,209 | $15.49 |
| 7 | New York, NY | $31,577 | $15.18 |
| 8 | Homestead, WI | $31,381 | $15.09 |
| 9 | Noank, CT | $31,037 | $14.92 |
| 10 | Burlington, NJ | $30,595 | $14.71 |
| 11 | Ione, OR | $30,570 | $14.70 |
| 12 | Montpelier, VT | $30,468 | $14.65 |
| 13 | Manchester, NH | $30,419 | $14.62 |
| 14 | Homewood, IL | $30,345 | $14.59 |
| 15 | Augusta, ME | $30,343 | $14.59 |
| 16 | Denver, CO | $30,216 | $14.53 |
| 17 | Fargo, ND | $30,201 | $14.52 |
| 18 | Providence, RI | $29,987 | $14.42 |
| 19 | Dover, DE | $29,716 | $14.29 |
| 20 | Homestead, IA | $29,250 | $14.06 |
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SYKES salaries by department
Salaries at SYKES vary depending on the department you work in. SYKES salaries in the sales department are the highest with an average salary of $38,866. Employees in the it department at SYKES receive relatively high salaries as well, with an average salary of $34,977 per year. Departments that don't pay as well at SYKES include the customer service and the retail organizational functions, with employees earning average salaries of $28,236 and $34,598, respectively.
Average SYKES salary by department
| Rank | Department | Average SYKES salary | Hourly rate |
|---|---|---|---|
| 1 | Sales | $38,866 | $18.69 |
| 2 | IT | $34,977 | $16.82 |
| 3 | Retail | $34,598 | $16.63 |
| 4 | Customer Service | $28,237 | $13.58 |
How much does SYKES pay by department?
Best paying SYKES customer service salaries
| Rank | Position | Average SYKES salary | Hourly rate |
|---|---|---|---|
| 1 | Technical Support Technician | $30,917 | $14.86 |
| 2 | Customer Service Representative | $28,496 | $13.70 |
| 3 | Call Center Representative | $27,564 | $13.25 |
| 4 | Call Center Agent | $26,889 | $12.93 |
| 5 | Customer Service Agent | $26,768 | $12.87 |
Best paying SYKES retail salaries
| Rank | Position | Average SYKES salary | Hourly rate |
|---|---|---|---|
| 1 | Team Manager | $55,432 | $26.65 |
| 2 | Team Leader | $45,463 | $21.86 |
| 3 | Call Center Manager | $30,699 | $14.76 |
| 4 | Call Center Supervisor | $29,284 | $14.08 |
| 5 | Bank Teller | $28,171 | $13.54 |
| 6 | Cashier | $26,816 | $12.89 |
| 7 | Floor Supervisor | $26,272 | $12.63 |
Best paying SYKES IT salaries
| Rank | Position | Average SYKES salary | Hourly rate |
|---|---|---|---|
| 1 | Information Technology Administrator | $63,685 | $30.62 |
| 2 | Senior Technologist | $58,237 | $28.00 |
| 3 | Credit Analyst | $53,936 | $25.93 |
| 4 | Implementation Manager | $51,948 | $24.98 |
| 5 | Systems Operator | $36,239 | $17.42 |
| 6 | Information Technology Assistant | $32,346 | $15.55 |
| 7 | Home Advisor | $32,319 | $15.54 |
| 8 | Technical Support Specialist | $32,303 | $15.53 |
| 9 | Internet Technician | $29,826 | $14.34 |
| 10 | Technical Support Representative | $28,948 | $13.92 |
| 11 | Call Center Technician | $28,735 | $13.81 |
| 12 | Debit Agent | $28,600 | $13.75 |
SYKES competitors’ average salaries
Average salaries at SYKES competitors, like TTEC, Lionbridge, and SimulTrans, vary. TTEC employees earn the highest salaries, with an average yearly salary of $60,196. The average salary at Lionbridge is $60,007 per year, and the average salary at SimulTrans is $50,779 per year.
Highest paying SYKES competitors
| Rank | Company name | Zippia score | Average salary |
|---|---|---|---|
| 1 | TTEC | 4.4 | $60,196 |
| 2 | Lionbridge | 4.5 | $60,007 |
| 3 | SimulTrans | 3.9 | $50,779 |
| 4 | Rubric | 2.9 | $47,414 |
| 5 | Contact America Inc | 3.9 | $45,519 |
| 6 | Calling Solutions | 3.9 | $45,389 |
| 7 | Synergy Solutions | 4.3 | $36,205 |
| 8 | Direct Interactions | 3.4 | $35,098 |
| 9 | Sutherland | 4.3 | $33,141 |
| 10 | ibex | 4.5 | $32,537 |
| 11 | Pearl Interactive Network | 3.8 | $31,083 |
| 12 | GCS | 4.2 | $30,958 |
| 13 | Skybridge Americas | 4.5 | $30,658 |
| 14 | American Customer Care | 4.4 | $30,561 |
| 15 | FCR | 4.3 | $29,890 |
| 16 | Afni | 4.1 | $29,844 |
| 17 | Alorica | 4.1 | $29,418 |
| 18 | Advanced Call Center Technologies | 4.1 | $29,374 |
| 19 | SITEL | 4.3 | $29,197 |
| 20 | Teleperformance USA | 4.2 | $29,134 |
Recently added SYKES salaries
| Job | Location | Date added | Salary |
|---|---|---|---|
| Maintenance Operative (FTC) | Woodbridge, NJ | 02/19/2025 | $23,000 |
| Owner Experience Executive | Woodbridge, NJ | 02/17/2025 | $22,308 |
| Owner Experience Executive | Hanover, NH | 02/17/2025 | $22,308 |
| Maintenance Operative | Bangor, ME | 02/16/2025 | $23,500 |
What employees say about salary at SYKES
Hours, good pay
People, HR didn't care about the people there.
Overtime, pto
It was a work from home position
The pay was not so good
My Team Leader was excellent
hours and pay are good
don't always have resources to do job
more ways to make money
flexible hours, work from home, all equipment required to do job provided by Sykes
liked everything about the job
work from home job
If you have the right connections you move up.
I like working for Sykes. I just do not like that the Senior AMs will only hire their own favorite candidates.
Paid school tuition and pay for performance
The people ,Environment
Having to make up your day if you miss a day
Agent incentives
It's an okay company the little perks like tuition reimbursement.
Management, favoritism, very low pay, treatment of new staff like children, unresponsive HR.
Tuition reimbursement
Relaxed environment
Incompetent management
They have good bonuses and incentives
Sykes worked hard to maintain an attitude of positive culture. The extended from the trainers to the management and to every meeting. This didn't just encompass positive verbiage, but minimizing non-constructive negative discussions on site
Due to lack of transparency with with certain processes, it was easy for their to seem like there was occasional favoritism
Ranging payscales and benefits based on easily attainable metrics
Frequently asked questions about SYKES salaries
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Zippia gives an in-depth look into the details of SYKES, including salaries, political affiliations, employee data, and more, in order to inform job seekers about SYKES. The employee data is based on information from people who have self-reported their past or current employments at SYKES. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by SYKES. The data presented on this page does not represent the view of SYKES and its employees or that of Zippia.
SYKES may also be known as or be related to SYKES, SYKES ENTERPRISES INC, Sykes Enterprises, Sykes Enterprises Inc, Sykes Enterprises Incorporated, Sykes Enterprises, Inc., Sykes Enterprises, Incorporated and Sykes.