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Symbotic jobs in Boston, MA

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  • Director of Quality

    Symbotic 4.6company rating

    Symbotic job in Wilmington, MA

    Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility. What we need The Director of Quality will lead Symbotic's Quality organization across automation and robotics products, encompassing Quality Engineering, Manufacturing Quality, Supplier Quality, and Installation Quality. This role is responsible for defining quality requirements and ensuring that standards are consistently met-from supplier components through manufacturing and field deployment-to deliver reliable performance and exceptional customer satisfaction at scale. The ideal candidate will have extensive experience in automation and robotics, with a proven track record of leadership in operational quality, compliance, and technical excellence. They will collaborate closely with engineering, manufacturing, supply chain, and service teams-both internally and with external partners-to drive continuous improvement, ensure execution to plan, and achieve flawless customer installations. This role requires frequent travel to supplier, manufacturing, and customer sites, including occasional extended stays based on project needs. What you'll do Lead product quality engineering efforts to ensure design intent translates into reliable, manufacturable solutions. Partner with R&D and Product Engineering to embed quality requirements into new product development. Apply advanced quality tools (FMEA, root cause analysis, risk assessments) to identify and mitigate risks early. Support Advanced Product Quality Planning (APQP) for new product introductions and production ramps. Oversee manufacturing quality across internal operations and external partners, defining and enforcing quality standards for production processes, testing, and validation. Monitor yield, process stability, and defect trends; drive corrective and preventive actions to sustain continuous improvement. Ensure timely resolution of deviations and manage change control processes effectively. Develop and maintain supplier quality programs to ensure consistent delivery of reliable components and materials. Audit and monitor supplier performance, qualify new suppliers, support sourcing decisions, and drive improvement initiatives. Partner with field service and operations teams to ensure installation quality, safety, and performance standards are met. Resolve field issues quickly and capture lessons learned to feed back into engineering and manufacturing for continuous improvement. Establish and manage quality metrics across all functions to measure performance and improvement. Facilitate cross-functional problem-solving, CAPA activities, and cost-of-quality reduction initiatives. Act as a senior escalation point for critical product, supplier, or installation quality issues. Foster a culture of quality, accountability, and continuous improvement across all teams. What you'll need Bachelor's degree in Engineering or a related technical discipline required; advanced degree (MBA, Master's in Engineering, or Quality/Regulatory focus) preferred. Minimum of 15 years of experience in quality, manufacturing, and automation development, with a strong preference for robotics or advanced automation environments. Proven leadership experience across Quality Engineering, Supplier Quality, Manufacturing Quality, and Installation Quality functions. Deep technical understanding of automation equipment, system integration, and field installations. Strong knowledge of quality systems, standards, and methodologies (ISO, APQP, FMEA, 8D, Lean Six Sigma). Demonstrated success leading cross-functional teams across engineering, manufacturing, supply chain, and service organizations. Strong project management, analytical, and problem-solving skills. Excellent communication and influencing skills, with the ability to engage effectively across all levels of the organization and with external partners. Ability to thrive in complex, fast-paced environments with evolving priorities. Willingness to travel frequently to supplier, manufacturing, and customer sites as required. Our Environment Travel is required up to 50% of the time. Employees must have a valid driver's license and the ability to drive and/or fly to client, other customer locations or our main office in Wilmington, MA. The person taking this position will be required to perform work at our customer installation locations for extended periods of time where equipment is installed and ready for commissioning. The employee is responsible to own a credit card and manage expenses personally to be reimbursed on a bi-weekly basis. The employee is frequently required to walk and reach with hands and arms. The employee is routinely required to work at heights of up to 45 feet and within restrictive areas of 24 inches. to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds. Must comply with all safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols. Approximately 80% of time will be spent on a construction site with PPE required (hard hat, safety vest, steel toes, eyeglasses, ear protection, fall protection (e.g., safety harness). There will be steep stairs to climb into the structure. You may be required to routinely walk up and down stairs to navigate the automation structure. You will regularly be near railings that are high off the ground. Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit. #LI-TS1 #LI-Hybrid About Symbotic Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit ***************** We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work - for you and the world. That's why we're proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. The base range for this position in the posted location is $186,000.00 - $255,200.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.
    $186k-255.2k yearly Auto-Apply 48d ago
  • Co-op- Machine Learning

    Symbotic 4.6company rating

    Symbotic job in Wilmington, MA

    Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility. We want to learn from you! Our teams at Symbotic value the early career talent that helps us solve critical issues in creative and innovative ways. That is why we offer Internship and Co-op programs where students have the opportunity to work alongside industry professionals on some of our most pivotal projects. We invite students from institutions across the country to apply online or engage with our teams on campus at career fairs and other events. Symbotic offers an extensive calendar of events including Lunch and Learns, Social Outings, and Volunteer opportunities for our Interns and Co-ops to engage in. The Summer Intern session is a 12-week, full-time (40 hours Monday-Friday) program while the Co-op cohorts typically run 16-weeks in the Spring and Fall. In both programs, students are paid a competitive hourly rate. Continue reading to learn more about this exciting opportunity! About the Opportunities Symbotic's Machine Learning team is an accomplished group of engineers who are working on sophisticated algorithms in areas such as routing, perception, and computer vision. Routing interns will develop algorithms to boost efficiency in a multi-agent system while ensuring scalable software deployment and adherence to production standards. Perception and Computer Vision interns will evaluate and propose new projects for replacing legacy tools with vision-based algorithms. These interns will scope projects from literature review, to dataset design and aggregation, training pipeline development, all the way through production deployment. Practical projects include vision-based collision avoidance. What you'll do Research and experiment with traditional computer vision methods and deep learning methods for object detection, classification, segmentation, pose estimation, anomaly detection on images or videos. Evaluate and benchmark computer vision methods on production data. Deploy software to production on robot hardware. Design data pre and post processing methods. Document designs, code, experiments, evaluations. Identify high-impact scenarios where AI Planning and machine learning can be applied to optimize the Symbotic robotics software. Adapt state-of-the-art approaches or develop high-performance algorithms to solve real-world multi-robot problems. Conduct simulations and experiments to validate the performance of the multi-robot algorithms. Present results in verbal and written communications internally, and in top-tier academic venues. What you'll need Currently pursuing PhD or Masters degree in Computer Science or other related discipline required. Strong programming skills in Python and/or C++ (Python is preferred). Experience with ML frameworks such as PyTorch and/or Tensorflow (PyTorch is preferred). Experience with image processing such as OpenCV. Enjoys learning new technologies, skills, and techniques as well as teaching them to others. What's good to have Publications at high-impact conferences/journals (e.g., CoRL, ICLR, NeurIPS, ICML, ICLR, RSS, ICRA, IROS, RAL, AAAI, ICAPS, IJCAI, JAIR, etc.) on some of the aforementioned topics. Experience with RGB cameras (pinhole camera model, calibrations, projections). Experience with 3D sensors and point cloud processing such as PCL. Experience with embedded computing such as Nvidia Jetson. Experience with code revision control (git). Experience with containerization (docker). Experience with using the command line (bash). Experience with transformation between coordinate systems (homogeneous transformations, Euler angles, quaternions). Experience with cloud-hosted environments (AWS, GCP, Azure). Our environment Up to 10% of travel may be required. Employees must have a valid driver's license and the ability to drive and/or fly to client and other customer locations. The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis. #LI-JH1 About Symbotic Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit ***************** We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work - for you and the world. That's why we're proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. The base range for this position in the posted location is $29.00 - $45.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.
    $33k-40k yearly est. Auto-Apply 48d ago
  • Global Order Services Specialist III

    Mercury Systems 4.5company rating

    Andover, MA job

    As a Global Order Services III, you will be supporting the Order Review process for our Integrated Processing Solutions Division. Your understanding of the government contracting process will be instrumental in driving Sales and Operational alignment. You thrive in a dynamic, fast-paced environment with a hands-on, “roll up your sleeves” approach. Your high-spirited and curious nature inspires others to embrace change, while your strong communication skills turn ambiguity into structure. You dissect challenges with precision, chart the best course of action, and drive resolution with speed and clarity. Fueled by a strong work ethic and a bias for action, you're not afraid to challenge the status quo-identifying what's broken so it can be rebuilt stronger, and amplifying what works so it can scale smarter. Your leadership ensures that our order services function isn't just reactive-it's a strategic engine for growth. Job Responsibilities: Responsible for order processing of direct Government and Prime purchase orders with a strong interface to Sales Operations, Customers, Program Management, Operations, Finance, and other departments as required. Review all incoming orders for completeness, accuracy, and compliance with company bookings and revenue recognition guidelines Accurately input awarded Values and Funding to establish revenue and invoicing amounts Monitor Invoicing milestones and identify opportunities for billing Strong business acumen and the ability to reason through ever-changing scenarios are necessities for this position. Collaborate with peers and others to develop, enhance, and communicate operational processes and procedures in support of corporate objectives Anticipate and identify issues and initiate actions to ensure orders are processed timely and efficiently Lead and assist in special projects as assigned, preparing timely and accurate results Participate in quarter-end by delivering exceptional customer service (internal and external) and ensuring orders are booked/processed within the quarter close deadlines Ad-hoc reports, audits, and projects as required Required Qualifications: Typically requires a minimum of 4 years of experience within government contracting (or related), and a Bachelor's degree in Business Admin, Supply Chain, Accounting or similar. Would also consider equivalent years of hands-on experience in lieu of a degree. Experience with Microsoft Excel (pivot tables, formulas) Experience working within an ERP system Up to 10% travel may be required Preferred Qualifications: Experience with ASC 606 Revenue Recognition rules Oracle experience preferred "This position requires you to access information that is subject to U.S. export regulations. You may only access such information if you are a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. government."
    $77k-93k yearly est. 12h ago
  • Line Maintenance Technician

    Thales USA 4.5company rating

    Boston, MA job

    Location: Boston, United States of AmericaThales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world's largest commercial aircrafts. Our simulators train the next generation of pilots for fighter jets, transporters and search and rescue helicopters. And, together, each and every member of our aerospace team makes a difference.When you rely on airlines to connect you in flight, you rely on Thales. In an increasingly fast paced world, we make the unpredictable, predictable by connecting and entertain passengers to make your life better. Combining a diversity of talents, we master the decisive moments that matter to passengers and airlines. Whatever it takes. Line Maintenance Technician Boston, MA Position Summary Thales is looking for a Line Maintenance Technician, whose role will perform line maintenance work, installation work, repair station work, and ground equipment maintenance work on the Thales In-Flight Entertainment (IFE) systems in accordance with Federal Aviation Administration Regulations (FARs), airline customers' maintenance manuals and internal operating procedures. Key Areas of Responsibility Perform scheduled and unscheduled maintenance and systems modifications on all Thales Systems. Ensure all airline logbook discrepancies pertaining to all Thales Systems are cleared in a timely manner. Document maintenance performed daily utilizing established procedures and submit a daily report to the Supervisor of Maintenance. Provide Customers with support in the ability to carry out and uphold Company policies and procedures. Minimum Qualifications High School Diploma or GED required. Valid Federal Aviation Administration (FAA) Airframe and Powerplant Certificate required. Meet recent experience requirements in accordance with 14 CFR 65.83. Able to obtain and maintain local airport Security Identification Display Area (SIDA) Badge. Able to obtain and maintain Customs Clearance for airport security badge (as required for job duties). Must speak, read and write English fluently. Regular attendance and punctuality is required. Must have a positive attitude. Must be an appropriate organizational fit for the Thales culture, that is, exhibit the Thales values of Compliance, Respect, Innovation, Responsibility, Teamwork. Able to drive tugs, trucks, lift trucks, snorkel lift, boom lift and tractor after attending training. Must possess and maintain a valid Driver License and a record that meets our insurance standards. Must pass 7 year background check which includes fingerprinting, pre-employment drug test, and criminal history records check (CHRC). Must be legally authorized to work in the country in which the position is located. Strong in avionics, able to read and interpret blueprints, wiring diagrams, and follow written procedures and instructions. Ability to terminate electrical connectors utilizing proper crimp methods as well as proper soldering methods acceptable in the aviation industry. Ability to summarize and effectively present information to Supervisors and Customers. Ability to work on problems of moderate scope and analyze data/situations. Ability to terminate electrical connectors utilizing proper crimp methods as well as proper soldering methods acceptable in the aviation industry. Ability to work under pressure in a fast-paced team environment while maintaining accuracy and efficiency. Will be required to demonstrate comprehensive knowledge in Avionics/Electronics. Special Position Requirements Schedule: Work shifts may vary - flexibility required; work schedules are bid and worked by seniority, operational requirements permitting (days, swings, or midnights shift, weekends and holidays). Physical Environment: Works outside on the aircraft ramp side and/or the hangar where loud noises may be experienced. Travel: 10%. Customer Location Based or Site Visits: Obtain Airport security credentials, which includes a 10-year background check. Obtain Customer security credentials. Applicants must be legally authorized to work in the United States for any employer at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future. If you're excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community! Why Join Us? Say HI and learn more about working at Thales click here . #LI-MR1 #LI-Onsite This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances. We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at ************************************. The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between Total Target Cash (TTC) 34.41 - 53.50 USD Annual This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including - but not limited to - the employee's career path history, competencies, skills and performance, as well as the company's annual salary budget, the customer's program requirements, and the company's internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law. (For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point) Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following: •Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance •Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period •Company paid holidays and Paid Time Off •Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program
    $51k-62k yearly est. Auto-Apply 4d ago
  • GRC Analyst III - Certification and Compliance Programs

    Mercury Systems 4.5company rating

    Andover, MA job

    The GRC Analyst III is responsible for supporting the cybersecurity direction of the business and advancing the company's cybersecurity posture. The ideal candidate is a CMMC expert experienced in managing certification and compliance programs. The role assists the Director with managing the cybersecurity policy framework, overseeing the security awareness and training program, and managing customer assurance activities. Job Responsibilities: Manage the cybersecurity certification and compliance programs, such as CMMC, ISO, Cyber Essentials Plus, and NIST CSF. This including coordination of evidence collection, advising on control requirements, and managing external auditors. Manages the Security Awareness and Training Program, including content selection, training assignment and completion monitoring, cybersecurity awareness campaigns, CISO newsletters, and the Phishing program. Management of the cybersecurity policy framework ensuring the documentation is reviewed and updated to meet regulatory and contractual requirements. Provide regular reporting on Governance and Compliance programs and support leadership with risk prioritization and/or escalations. Monitor current and proposed cybersecurity changes impacting regulatory and Cybersecurity industry best practice guidance. Assist the Director in developing metrics to assess the success of the Cybersecurity program and provide regular reports to cybersecurity leadership. Work in tandem with cybersecurity, leadership to perform ongoing Cybersecurity program assessments. Liaison with auditors, both internal and external, to maintain and implement controls. Required Qualifications: Typically requires a minimum of 5+ years of experience in cybersecurity as a practitioner with exposure to security frameworks. Typically requires Bachelor's degree in information security or related field. Experience with cybersecurity technology skills for well-rounded proficiency, as well as proven ability to align with security practices and compliance responsibilities. Experience and understanding of various cybersecurity frameworks, regulatory requirements and laws (ex., ISO, NIST, etc.). Experience with cloud environments such Amazon Web Services (AWS). Demonstrated problem-solving capabilities, and ability to manage complex local and international Cybersecurity requirements. Preferred Qualifications: Masters Degree. Aerospace & Defense Industry. Cyber Security Certifications such as: CISSP, CRISC, CISA. “This position requires you to have or obtain a government security clearance. Security clearances may only be granted to U.S. citizens.” Job Details Fulltime Equivalent Job Grade Range for this Position: • $87,100.00 - $182,900.00 annual salary for in-office or hybrid employees in FL, GA, IN, AZ, AL, MD or TX, and all remote employees • $97,600.00 - $204,800.00 annual salary for in-office or hybrid employees in VA, CA, NH or MA • $102,800.00 - $215,800.00 annual salary for in-office or hybrid employees in NJ
    $69k-85k yearly est. 12h ago
  • Sr Advanced Mechanical Engineer

    General Dynamics Mission Systems 4.9company rating

    Quincy, MA job

    Basic Qualifications Requires a Bachelor's degree in Mechanical Engineering, or a related Science, Engineering, Technology or Mathematics field. Also requires 8+ years of job-related experience, or a Master's degree plus 6 years of job-related experience. CLEARANCE REQUIREMENTS:: Department of Defense Secret security clearance is obtainable within a reasonable amount of time after hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position ROLE AND POSITION OBJECTIVES: As a Mechanical Design Engineer for the Autonomous Maritime Platforms Business, you'll be a member of a cross functional team responsible for the design and development of advanced autonomous subsea systems and vehicles. We are looking for a dynamic individual to support our mission of delivering cutting edge solutions to our valued customers. We encourage you to apply if you have any of these preferred skills or experiences: Highly skilled in Mechanical Engineering Design Strong Proficiency with SolidWorks MCAD and PTC Windchill PDM Software Engineering background/experience in the Undersea Domain What sets you apart: Knowledge of autonomous/unmanned undersea vehicle (AUV/UUVs) technologies, principles, theories, and concepts Hands-on experience assembling prototype systems Ability to supervise or manage lower-level employees Experience leading tasks for small to medium teams or projects Creative thinker ready to design and develop innovative solutions from conception to production Extensive knowledge of manufacturing and fabrication methods, as well as technical, government, and industry standards Exceptional communication skills with experience writing technical papers and proposals Our Commitment to You: An exciting career path with opportunities for continuous learning and development. Research oriented work, alongside award winning teams developing practical solutions for our nation's security Flexible schedules with every other Friday off work, if desired (9/80 schedule) Competitive benefits, including 401k matching, flex time off, paid parental leave, healthcare benefits, health & wellness programs, employee resource and social groups, and more See more at gdmissionsystems.com/careers/why-work-for-us/benefits Workplace Options: This position is fully on-site, or Hybrid/Flex. While on-site, you will be a part of the Quincy, MA facility [ #LI-Hybrid Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $160,067.00 - USD $177,574.00 /Yr. Company Overview General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team! Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
    $160.1k-177.6k yearly 4d ago
  • Vendor Management Specialist

    Symbotic 4.6company rating

    Symbotic job in Wilmington, MA

    Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility. What we need As the Vendor Management Specialist you will be responsible for updating, maintaining and protecting Symbotic's vendor master data. This includes the proper review, creation and modification of new or existing vendors while ensuring compliance with policy and audit controls. You will act as the liaison supporting the business, vendors and peers, identifying and resolving issues preventing the timely processing & payment of invoices. You will need to easily adapt to an agile, constantly changing work environment in the performance of assigned tasks and special projects in a rapidly growing technology company. This role reports to the Accounts Payable Manager. What we do The Accounting team is part of the Finance organization, which is a critical financial business partner for the Company. Finance functions include General Accounting, Accounts Payable & Receivable, Internal Audit, FP&A. Our Finance team is a trusted source of financial information and guidance for our internal customers, partners, customers, suppliers, regulators, and stakeholders. What you'll do Work with internal and external business partners in a fast paced, multifaceted, dynamic environment to ensure vendors are set up or modified timely, accurately, and in compliance with policy. Research, collect, validate and acquire key vendor data such as TINs, W9 forms, 1099 withholding data, remit and physical addresses. Secure, validate and maintain all vendor bank details in accordance with process and policy Cleanse vendor master data, merging duplicate vendors, and ensuring all required documentation is on file. Promptly respond to internal and external business partners in a prompt and professional manner. Contribute to continuous improvement by identifying opportunities to streamline and maximize processes. Educate and guide business partners on process and required documentation. Support internal control and audit needs Independently use logic to analyze and resolve issues. Consistently meet assigned deadlines. Maintain strong relationships with assigned vendors, team partners and peers. Facilitate the completion of internal and external reporting requirements. Complete additional duties as assigned. What you'll need Associate's degree in accounting, finance, or business; Bachelor's degree preferred, or equivalent experience Minimum 2 years of experience maintaining vendor master data Experience with an integrated P2P process Familiar with the use of SAP. Proficient with Microsoft Office, with a strong emphasis on Excel. Willingness and desire to contribute to continuous improvement. Previous experience with 1099's and Sales & Use tax helpful. Previous experience with process definition and documentation helpful. Excellent communication skills and attention to detail. Strong organizational and time management skills. Flexible; ability to adapt to changing priorities and multiple tasks. Hybrid role based in Wilmington, MA. (3 days a week) Our Environment Up to 10% travel may be required. Employees must have a valid driver's license and the ability to drive and/or fly to client and other customer locations. The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis. #LI-TN1 #LI-NN1 #LI-Hybrid About Symbotic Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit ***************** We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work - for you and the world. That's why we're proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
    $89k-115k yearly est. Auto-Apply 60d ago
  • Principal Program Manager

    Mercury Systems Inc. 4.5company rating

    Andover, MA job

    As a Principal Program Manager, you will be responsible for the performance of one or multiple programs (family of programs), with an emphasis on new development efforts and/or production programs. This role requires a broad understanding of all aspects of a program, from ideation to production as well as in-service support. Customer-facing, you will have great business acumen, making judicious decisions to achieve customer satisfaction while successfully executing your programs on time, on schedule, and on budget. In this role you will lead highly diverse cross functional teams composed of contracts, program planning, finance, operations, and engineering, to develop next-generation high-performance embedded processing solutions. You will be a part of a world-class team in our Processing Technologies Business Unit, a leading provider of dense, rugged, secure compute solutions for next generation aerospace and defense applications. You will support programs across our Compute Line of Business, where we design, develop, and produce embedded computers, networking appliances, storage solutions, and integration processing subsystems. We are an agile team focused on delivering innovative, high-quality products to our customers on time and on budget. Job Responsibilities: * Develop plans for the execution of customer and internal programs, including schedules and estimates * Execute programs to scope, schedule, cost, and quality over their full lifecycle, by internal processes and contractual obligations, for customers worldwide * Identify and manage scope changes through their approval and execution * Ensure on-time deliverables (documentation and products) * Perform risk and opportunities management, including definition and execution of action plans for risk mitigation to prevent adverse effects, and escalate issues promptly * Provide details of resources required for successful execution of programs * Respond to related request for proposals (RFPs), coordinate and develop proposals and related documentation, including schedules, estimates, compliance matrices, programmatic volume, and bid review material * Create statements of work (SOW) and perform sub-contract management, as required * Present programs status to the leadership team, weekly and monthly, including reporting on programs' KPIs and critical path * Point of contact for customers, develop and execute action plans for customers and organization satisfaction, including problem solving, obsolescence management, and in-service support * Team with Operations, Engineering, and Business Development to ensure that all are informed and involved in decisions affecting their areas * Manage all customer expectations and communicates professionally. Required Qualifications: * Bachelors degree in a relevant field. * Typically requires 7+ years of progressive project/program management experience related to defense hardware systems. * Experience Government contracting practices, Earned Value Management (EVMS), and standard program reporting metrics. * Experienced leading technical projects for product development programs. * Experience Aerospace & Defense, or Satellite Communications SATCOM Industry experience. * Solid knowledge of program scheduling tools, such as MS Project. * This position requires you to have or obtain a government security clearance. Security clearances may only be granted to U.S. citizens. Preferred Qualifications: * Development and/or Production PM experience. * Ability to communicate effectively, both written and orally, with customers at all levels of the organization. * Excellent presentation skills. * Ability to communicate effectively with customers, internal and external. * Program Management certification (PMP). * Experienced with documentation and collaboration tools, such as Confluence and SharePoint. * Experience managing Programs in a multi-site matrix organization. * Experience with Military and Commercial Programs. * Experience with Contract Management, Sub-Contract Management. * Knowledge of FAR, DFAR, ITAR, and Export Regulations. * Prior external customer support/interface experience. #LI-RL1 Why should you join Mercury Systems? Mercury Systems is a technology company that makes the world a safer, more secure place. We push processing power to the tactical edge, making the latest commercial technologies profoundly more accessible for today's most challenging aerospace and defense missions. From silicon to system scale, Mercury enables customers to accelerate innovation and turn data into decision superiority. Headquartered in Andover, Massachusetts, Mercury employs more than 2,300 people in 24 locations worldwide. To learn more, visit mrcy.com Our Culture We are committed to making Mercury a great place to work, no matter where our employees are located. We offer a casual and enjoyable atmosphere that allows employees to learn and grow. We help and care for one another and work as one to achieve results for us and for our customers. We value communication and transparency, and strive to foster two-way dialogue at all levels of the organization. We are committed to lifelong learning, offering comprehensive skills training and tuition reimbursement. Whether you're just starting out on your career journey or you are an experienced professional, it's important to us that you feel recognized and rewarded for your contributions. To find out more about Why Mercury?, or visit the Mercury Community or find answers to general questions at Mercury FAQs Mercury Systems is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status. As an equal opportunity employer, Mercury Systems is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact the number below for assistance. ************** Click here read about our recent press release.
    $84k-105k yearly est. 4d ago
  • Principal Electrical Engineer

    Mercury Systems 4.5company rating

    Andover, MA job

    Mercury Systems seeks a talented principal electrical engineer to deliver cutting-edge solutions for mission-critical aerospace and defense applications, combining commercial innovation with defense-grade security. In this role, you'll innovate with advanced embedded technology to solve complex systems as part of a collaborative hardware electrical engineering team. As a seasoned individual contributor, you will serve as a key liaison between program management, system engineering, mechanical design, software, and manufacturing, working independently with minimal supervision. Job Responsibilities: Creatively design, develop, and verify complex circuits, modules, and systems to meet customer and market requirements Develop complex embedded digital hardware products from concept through lab verification to production Take ownership of the full product development lifecycle, ensuring quality and performance standards are met Designing with cutting-edge technology from Intel, Microchip, Xilinx, NVIDIA, TI and beyond Interacting with architecture/system engineering, program/product management, CAD & SI, ME, FW/SW, purchasing, and Manufacturing Operations Designing using high-speed digital design interfaces including Ethernet, PCIe, DDR SDRAM Memory. Other support circuitry to include DC/DC power, Clocking, JTAG, SPI, I2C, UARTs Develop detailed design specifications, test plans, and verification reports Develop schematics using Cadence DEHDL (Concept) or equivalent Support of CAD and Signal Integrity (SI) with PCB Rules with Cadence Allegro or equivalent Utilize LAB tools such as Oscilloscopes and DVMs for verification and debug Execute Lab Debug for both HW/SW that range from new development to continued sustaining "This position may require you to have or obtain a government security clearance in the future. Security clearances may only be granted to U.S. citizens." Required qualifications: Typically requires a minimum of 6 - 10 years of related experience with a bachelor's degree in electrical or computer engineering; may be less with a higher level degree Design with Intel CPU architecture (Xeon-D, Cascade Lake, Sapphire Rapids), development, and test including BIOS firmware or other Microprocessor architecture Design with network switching (Mellanox, Broadcom, Marvel) or other similar communication technologies Analysis including stress derating, reliability, and FMECA Schematic integrity checking analysis with Mentor Valydate or equivalent Cadence Allegro experience for CAD/SI layout and simulation Design with Military Grade Components and Operating Environments Requirements traceability (JAMA, DOORS) Experience in development of proposals, requirements, and design specifications "This position requires you to access information that is subject to U.S. export regulations. You may only access such information if you are a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. government." Job Details Fulltime Equivalent Job Grade Range for this Position: • $87,100.00 - $182,900.00 annual salary for in-office or hybrid employees in FL, GA, IN, AZ, AL, MD or TX, and all remote employees • $97,600.00 - $204,800.00 annual salary for in-office or hybrid employees in VA, CA, NH or MA • $102,800.00 - $215,800.00 annual salary for in-office or hybrid employees in NJ #LI-RJ1
    $102.8k-215.8k yearly 12h ago
  • Command Center Operator

    Symbotic 4.6company rating

    Symbotic job in Wilmington, MA

    Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility. What we need Symbotic is currently seeking a talented ROC Operator who would be responsible for remotely monitoring specific functions and operations of our automated material handling system, assisting in the coordination of on-site troubleshooting efforts, and assisting in the escalation of systematic issues to internal subject matter experts. This person will drive continuous improvement efforts through the identification of root causes and by partnering with cross-functional teams to drive execution of performance criteria of the automation system. *As a member of the Remote Operations Center (ROC), you'll provide remote support to field operations and systems across various locations. However, please note that the work itself is performed 100% onsite at our Wilmington, MA office. The term “remote support” refers to the nature of the assistance you'll be providing (i.e., supporting systems and teams located elsewhere), not the location you'll be working from. What we do The ROC Operator sits in the Remote Operations Center, which is a centralized Symbotic-managed operations hub that enables remote monitoring, control, and optimization of site operations across our network from one unified facility. The Remote Operations team is a new group within the Customer Operations organization, which is responsible for leading the day-to-day operations of Symbotic's robotic material handling system. The Customer Operations organization drives operational excellence by engaging and partnering with our onsite customers and supporting cross-functional partners to drive best-in-class quality, safety and system performance. What you'll do Remotely monitor automation system performance and availability through collaboration and active communication with the onsite team. Enhance local control center operations through active communication, acceleration of control center workflows, and escalated incident response time. Remotely manage specific automation system use cases and determine best course of action to maintain system up-time, performance, and availability. Develop standard operating procedures and documentation to drive performance enhancements, adjusting to changing business conditions as required. Drive and maintain a professional teamwork environment by being an excellent team player and working with various members of the technology, operations, and on-site teams. Participate in the initiatives for continuous improvement, standardization, and improvement of the warehouse automation solution. Define best practices and design operating model procedures for the Remote Operations Center. Effectively communicate and troubleshoot software issues with off-site Symbotic software engineers and on-site Symbotic and customer teams. Become a remote software expert by gaining an excellent understanding of system interrelations and consequences. Assess cause of automated robotic vehicle failure, examine log files and take detailed notes and alert service personnel. What you'll need Associate or bachelor's degree in Logistics, Supply Chain, Manufacturing, or Industrial Automation or equivalent work experience. Minimum of 3 years in a computer or automation environment desired. Must have a strong knowledge of automation, warehousing, and business processes. A desire to learn new equipment and assist team members as needed. Takes critical feedback and recognition positively. Ability to multi-task and perform multiple job functions at once. A high sense of urgency. Effective detail-oriented communicator. Brings strong leadership skills with ability to motivate cross-functional or cross-facility groups. Ability to direct and guide employees daily standard work. Ability to develop standards, processes, and documentation for dealing with specific problems using data-driven decision making. Understanding of drivers of system performance and ability to report on trends of problems and present solutions. Must be literate, written and verbal, in English Language. Our Environment This role is 100% onsite at our Wilmington, MA location. This position is a shift-based role with a typical shift of 12 hours. Your shift will be determined based on overall team structure, customer, and business needs. Up to 5% travel may be required, with travel during onboarding/training up to 100%. A valid driver's license is required, and you must be able to drive or fly to customer locations. You are responsible for covering travel expenses with a personal credit card, which will be reimbursed on a bi-weekly basis. The ROC is a 24/7 operation. Dependent on shift schedules, there may be situations when you are working independently in an office environment. Dependent on shift schedules, there may be situations when you are working in an isolated situation at night. During required travel for training and to visit facilities the following may apply: There will be steep stairs to climb into the structure. You may be required to routinely walk up and down stairs to navigate the automation structure. You may regularly be near railings that are high off the ground. Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit. The employee may be required to work at heights of up to 45 feet and within restrictive areas of 24 inches. Where you may need to be able to stand, climb, balance, stoop, kneel, crouch, or crawl. Must be capable of occasional and/or continuous feeling, seeing, hearing, bending, twisting, stooping, pushing, pulling, balancing, gripping, climbing, crawling, sitting, handling objects, and repetitive movement using both hands and feet. Must comply with all safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols. #LI-IB1 #LI-Onsite About Symbotic Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit ***************** We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work - for you and the world. That's why we're proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. The base range for this position in the posted location is $71,000.00 - $97,900.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.
    $71k-97.9k yearly Auto-Apply 48d ago
  • Senior Internal Auditor

    Symbotic 4.6company rating

    Symbotic job in Wilmington, MA

    Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility. What we need As the Senior Internal Auditor, you will help to build and strengthen our Internal Audit function as Symbotic continues to scale. In this role, you will play a critical part in developing and executing our SOX compliance program while also performing operational audits that drive process efficiency and control improvements across the business. You will ensure effective internal controls and deliver insights that add value to the organization. This is a hands-on position in a fast-growing, dynamic environment and the ability to make a meaningful impact. The position reports to the Senior Manager, Internal Audit. What we do The Internal Audit team is a part of the Symbotic Finance team. They bring a systematic and disciplined approach to evaluate and improve the effectiveness of Symbotic's risk management, internal controls, and governance processes supporting such controls. What you'll do Plan and execute SOX 404 testing across key business cycles, including, conducting walkthroughs and assessing control design, and testing operating effectiveness. Conduct operational audits of business processes to assess efficiency and control effectiveness. Perform process walkthroughs and create documentation such as flowcharts and Risk & Control Matrices (RCMs) to validate control design and identify risks, process gaps, bottlenecks, and test operating effectiveness. Perform root cause analysis for control deficiencies for SOX and operational audits and provide actionable recommendations to management, supporting remediation efforts to strengthen control effectiveness. Collaborate across Finance and Operational teams, building strong relationships and promoting the Internal Audit function through high-quality work and effective communication. Work independently and creatively, devising solutions based on limited information and supporting issue resolution. What You'll Need Bachelor's degree in Accounting, Finance, or related field. CPA certification required. Minimum 5 years of internal audit or external audit experience, preferably with a Big 4 firm or publicly traded company. Solid understanding of U.S. GAAP and key accounting standards, including ASC 606 revenue recognition, with practical experience assessing SOX compliance and internal controls. Effective project management, organizational, and communication skills (verbal and written). Experience collaborating with management and key stakeholders, with the ability to build strong professional relationships across business units and the audit team. Proficiency with analytical and automation tools (e.g., Tableau and Power BI) and familiarity with AI-driven audit and analytics tools (e.g., Microsoft Copilot) to enhance testing, documentation, and process efficiency. Experience with GRC platforms, with a strong preference for Workiva. Familiar with ERP data flows and IT control concepts, enabling effective risk assessment across operational and SOX audits. Hybrid schedule (minimum 3 days per week based in Wilmington, MA office) Our Environment Up to 30% of travel may be required. Employees must have a valid driver's license and the ability to drive and/or fly to client and other customer locations. The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis. #LI-TN1 #LI-NN1 #LI-Hybrid About Symbotic Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit ***************** We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work - for you and the world. That's why we're proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. The base range for this position in the posted location is $101,000.00 - $138,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.
    $101k-138.6k yearly Auto-Apply 5d ago
  • Senior Systems Engineer - Autonomous Maritime Platforms

    General Dynamics Mission Systems 4.9company rating

    Taunton, MA job

    Basic Qualifications Requires a Bachelor's degree in Systems Engineering, or a related Science, Engineering, Technology or Mathematics field. Also requires 2+ years of job-related experience, or a Master's degree and 6 months of job-related experience. Agile experience preferred. CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position ROLE AND POSITION OBJECTIVES: As a Senior Systems Engineer for the Autonomous Maritime Platforms Business, you'll be a member of a highly skilled cross functional team responsible for the development, implementation, and testing of advanced autonomous systems. We are looking for a dynamic individual with Unmanned Underwater Vehicle (UUV) experience to contribute to design and test of various systems with the aspirations of becoming a team lead within the organization. We encourage you to apply if you have any of these preferred skills or experiences: Strong background in the Undersea Domain and Systems engineer process, concepts, and principles System / Sub-System Integration, Test, and Evaluation; Offshore in-water testing experience preferred Requirements analysis, definition, management, validation and verification, test procedure creation and execution Environmental and MIL Standard Qualification planning and test Generation of technical engineer design products through use of applicable standards, best practices, and tools throughout the systems development life cycle. Model Based Systems Engineering (MBSE) practices and tools proficiency. What sets you apart: Proven communication and ability to interface with internal and customer leadership Strong knowledge of autonomous/unmanned undersea vehicles (AUV/UUVs) technologies, principles, theories and concepts Creative thinker with demonstrated success leading challenging technical solutions and working closely with stakeholders to manage risk and opportunities Collaborative team player eager to provide technical leadership and position others for success Fosters an environment to motivate and push for professional development for yourself and others Our Commitment to You: An exciting career path with opportunities for continuous learning and development through professional leadership programs, personalized-based development plans, and educational resources. Research oriented work, alongside award winning teams developing practical solutions for our nation's security Recognition and Support within a high performing team Flexible schedules with every other Friday off work, if desired (9/80 schedule) Competitive benefits, including 401k matching, flex time off, paid parental leave, healthcare benefits, health & wellness programs, employee resource and social groups, and more See more at gdmissionsystems.com/careers/why-work-for-us/benefits Workplace Options: This position is fully on-site or Hybrid/Flex. While on-site, you will be a part of the Taunton, MA facility [ #LI-Hybrid Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $112,417.00 - USD $124,712.00 /Yr. Company Overview General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team! Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
    $112.4k-124.7k yearly 4d ago
  • Manager, IT Service Desk

    Symbotic 4.6company rating

    Symbotic job in Wilmington, MA

    Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility. What we need We are looking for a Manager of the IT Service Desk to join our Service Desk team within our Corporate IT organization. Your job will be to lead the day-to-day operations of the Service Desk, ensuring timely resolution of incidents, problems, and requests while driving continuous improvements in user satisfaction. This role will be responsible for managing a team of Service Desk Analysts, monitoring service levels, and implementing best practices to improve IT support delivery. What we do The IT Service Desk team is part of the Corporate IT organization which is responsible for providing reliable, secure, and efficient technology services to employees across the company. Our team supports a wide range of hardware and software platforms while ensuring users can focus on delivering innovative solutions. The Service Desk team is the front line of IT support, ensuring our workforce has the tools, access, and assistance they need to perform their roles effectively. What you'll do Manage and schedule Service Desk staff to provide proper coverage and workload balance. Monitor and ensure timely resolution of incidents and service requests, meeting defined SLAs. Handle escalations and act as the point of contact for complex support issues. Conduct regular team meetings, coaching, and performance reviews to foster staff development. Analyze service desk data to identify trends, report on performance metrics, and drive improvements. Develop and maintain playbooks, knowledge bases, and procedures to standardize support. Lead continual service improvement initiatives aligned with ITIL best practices. What you'll need Minimum of 8 years of IT support experience with at least 2 years in a supervisory or management role. Strong knowledge of ITIL service management practices. Proven experience with ITSM tools (such as Jira Service Management, ServiceNow, or equivalent). Experience with scalable system automation including system build, patch management, and asset inventory management. Hands-on experience with managing security tools (endpoint protection, monitoring, access and asset management). Scripting and automation skills (PowerShell, Bash, or similar). Proficiency with Windows, mac OS, Linux, M365, Entra, Jira, confluence and Google Workspace administration. Strong documentation and process improvement skills. Excellent leadership, coaching, and mentoring abilities. Bachelor's degree in Information Technology, Computer Science, or related field or equivalent work experience. Our Environment Up to 10% of travel may be . Employees must have a valid driver's license and the ability to drive and/or fly to client and other customer locations. The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis. About Symbotic Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit ***************** We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work - for you and the world. That's why we're proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
    $109k-141k yearly est. Auto-Apply 60d+ ago
  • Staff UX Researcher

    Symbotic 4.6company rating

    Symbotic job in Wilmington, MA

    Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility. Who we are Symbotic is revolutionizing the supply chain industry with its AI-powered robotic technology platform. Our intelligent software seamlessly orchestrates advanced robots within a high-density, end-to-end system, reinventing warehouse automation for increased efficiency, speed, and flexibility. What we need We are looking for a Staff UX Researcher with 8 years of professional experience to lead user research initiatives, define intuitive user workflows, and derive actionable user requirements for our supply chain robotics solutions. The ideal candidate will have a deep understanding of user-centered design principles, experience working with complex technical systems, and a proven track record of translating research insights into practical design solutions. You will collaborate with cross-functional teams, including product managers, engineers, and designers, to ensure our robotic systems are intuitive, efficient, and aligned with user needs. What you'll do Conduct User Research: Plan and execute qualitative and quantitative research studies, including interviews, surveys, usability testing, and field observations, to understand user needs, behaviors, and pain points in supply chain and robotics contexts. Define User Workflows: Create detailed user journey maps, personas, and workflows to guide the design and development of intuitive interfaces and interactions for robotic systems and related software. Derive User Requirements: Translate research findings into clear, actionable user requirements and specifications to inform product development and ensure alignment with user expectations. Collaborate with Cross-Functional Teams: Work closely with product managers, UX designers, and engineers to integrate research insights into product design and development processes. Analyze and Present Insights: Synthesize research data into clear, compelling reports and presentations to communicate findings and recommendations to stakeholders. Stay Current with Industry Trends: Keep abreast of UX research methodologies, supply chain technologies, and robotics advancements to ensure cutting-edge approaches to user experience design. Advocate for Users: Champion user-centered design principles and ensure the user perspective is represented throughout the product development lifecycle. What you'll need Experience: Minimum of 8 years of professional experience in UX research, with a focus on complex technical systems, preferably in robotics, automation, or supply chain industries. Education: Bachelor's degree in Human-Computer Interaction, Anthropology, Psychology, Design, or a related field. A Master's degree is a plus. Technical Skills: Proficiency in UX research methodologies (e.g., contextual inquiry, usability testing, surveys, card sorting). Experience with tools such as Figma, Sketch, or similar for creating workflows and prototypes. Familiarity with data analysis tools (e.g., SPSS, Tableau, or Excel) for quantitative research. Knowledge of supply chain operations or robotics systems is highly desirable. Soft Skills: Exceptional communication and presentation skills to articulate research findings to diverse audiences. Strong analytical and problem-solving skills to translate complex data into actionable insights. Ability to work collaboratively in a fast-paced, cross-functional team environment. Preferred Qualifications: Experience working in a supply chain, logistics, or robotics company. Familiarity with designing interfaces for hardware-software integrated systems. Our environment Up to 20% of travel may be required. Employees must have a valid driver's license and the ability to drive and/or fly to client and other customer locations. The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis. About Symbotic Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit ***************** We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work - for you and the world. That's why we're proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. The base range for this position in the posted location is $149,000.00 - $204,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.
    $67k-87k yearly est. Auto-Apply 12d ago
  • Intern- Project Management

    Symbotic 4.6company rating

    Symbotic job in Wilmington, MA

    Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility. We want to learn from you! Our teams at Symbotic value the early career talent that helps us solve critical issues in creative and innovative ways. That is why we offer internship and co-op programs where students have the opportunity to work alongside industry professionals on some of our most pivotal projects. We invite students from institutions across the country to apply online or engage with our teams on campus at career fairs and other events. Symbotic offers an extensive calendar of events including lunch and learns, social outings, and volunteer opportunities for our interns and co-ops to engage in. The summer intern session is a 12-week, full-time (40 hours Monday-Friday) program while the co-op cohorts typically run 16-weeks in the Spring and Fall. In both programs, students are paid a competitive hourly rate. Continue reading to learn more about this exciting opportunity! What we need As a Project Management Intern you will be responsible for assisting in the planning, coordination, and execution of projects aimed at optimizing processes and improving operational efficiency. Working closely with Project Managers, cross-functional teams, and external partners, you will support project activities, track progress, and ensure timely completion of deliverables. Your attention to detail, organizational skills, and ability to collaborate effectively will be essential in driving the successful implementation of project management within the organization. What we do The Project Management team which plays a critical role in technical automation projects, ensuring that the project is successfully executed, on time, and within budget. They serve as a key liaison between technical teams, stakeholders, and management, ensuring that the project is executed smoothly and successfully, meeting its objectives and delivering value to the organization. What you'll do Assist project managers with planning, scheduling, budgeting, and resource allocation for projects. Support project documentation, including risk registers, issue logs, change control records, and status reports. Track project progress against milestones and deliverables, providing updates to stakeholders. Coordinate project meetings, workshops, and presentations, including agendas and meeting minutes. Help identify gaps, inefficiencies, or non-compliance in project execution and recommend improvements. What you'll need Currently pursuing a bachelor's degree in project management, industrial engineering, engineering management, or a related field. Strong communication and interpersonal skills, with a willingness to collaborate with team members and stakeholders. Eagerness to learn and use project management tools (e.g., Power BI, Jira, Trello). Strong adaptability to a rapidly changing environment. Our Environment Employees must have a valid driver's license and the ability to drive and/or fly to client and other customer locations. #LI-KK1 About Symbotic Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit ***************** We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work - for you and the world. That's why we're proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
    $34k-42k yearly est. Auto-Apply 60d+ ago
  • Senior Analyst, Security Operations

    Symbotic 4.6company rating

    Symbotic job in Wilmington, MA

    Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility. What we need We are looking for a Senior Analyst, Security Operations to join our Security team. In this role you will be responsible for monitoring and maintaining security controls in multiple environments, resolving security support requests, and participating in investigation of security incidents. What we do The Symbotic Information Security team leads the effort to manage information security risk. Our team assesses, designs, implements, and maintains security controls to ensure compliance with our organization's IT general controls framework. We maintain a secure environment that aligns with industry standards and regulatory requirements. What you'll do Monitor and analyze networks, endpoints, and applications for security threats and anomalous activity. Investigate and resolve security alerts, escalations, and incidents within defined service levels. Perform threat analysis on reported and proactive threat hunting, vulnerability assessments, and penetration testing. Lead incident response efforts and maintain playbooks for containment and recovery. Partner with Security and other IT teams to analyze security controls and ensure that company security and compliance requirements are implemented and maintained. Provide Status Report and relevant metrics to the Security leadership. Participate in special projects as needed. What you'll need Bachelor's degree in computer science, Information Security, Cybersecurity, or a related technical field preferred; equivalent work experience and professional certifications (e.g., CISSP, CISM, GIAC, OSCP) may be considered. At least 8 years of experience in cybersecurity, with expertise in both offensive and defensive security practices. Strong knowledge of threat detection, incident response, and adversary tactics (MITRE ATT&CK). Hands-on experience with SIEM, EDR, IDS/IPS, vulnerability management, and cloud security tools. Proficiency in scripting or automation (Python, PowerShell, Bash) to support investigations and testing. Familiarity with compliance and security frameworks (NIST CSF, SOC 2, SOX, ISO 27001). Excellent communication skills to document findings, brief leadership, and mentor team members. Our Environment Up to 10% travel may be required. Employees must have a valid driver's license and the ability to drive and/or fly to client and other customer locations. The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis. #LI-EJ1 #LI-Hybrid About Symbotic Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit ***************** We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work - for you and the world. That's why we're proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. The base range for this position in the posted location is $125,000.00 - $171,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.
    $125k-171.6k yearly Auto-Apply 39d ago
  • Repair Technician II

    Symbotic 4.6company rating

    Symbotic job in Wilmington, MA

    Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility. What we need We are seeking a Repair Technician who will be part of our Service Center of Excellence organization. This person should be someone who thrives in fast-paced, solutions-oriented, and creative environments. The primary responsibility of the Repair Technician II is to, under limited supervision execute all functions of repair of Symbot's and subassemblies as outlined by the released OMS (Operations Method Sheets) and provide feedback to management any discrepancies in material or process that affect the quality of the robotic vehicle or the efficiency of the repair process. What we do The Repair Operations team is part of the Service Center of Excellence which is responsible for service, repair, testing, evaluation, and field support. They manage repairs of mobile robots and electromechanical subassemblies in the Symbotic Wilmington location. They primarily focus on supporting repair and related spare parts material needs to support customer service requirements. The Repair Operations team collaborates closely with other departments to support repair needs and to continuously improve quality and reliability of the products. What you'll do Prepares work to be accomplished by studying assembly instructions (such as Operation Method Sheets and Sequence of Events), assembly drawings, and parts lists, gathering parts, subassemblies, tools, and materials. Positions parts and subassemblies by using templates, fixtures, or reading measurements. Assembles components by examining connections for correct fit, fastening parts and subassemblies. The ability to troubleshoot damage or defects in the Bot or subassembly to determine what is needed for the repair. Maintains safe and clean working environment by complying with procedures, rules, and regulations. Conserves resources by using equipment and supplies as needed to accomplish job results. Documents actions by completing repair log, traveler, and quality forms. Test Symbotic electromechanical subassemblies for functionality and/or quality. Work well in small groups. Perform troubleshooting of the robotic vehicle fleet, identifying anomalies and stoppages using schematic and wiring diagrams. Assist engineers in activities for Bot improvements. What you'll need High School Diploma or Equivalent. Minimum of 2-4 years of previous experience in the Machine Shop or Manufacturing Assembly Environment. Proficient with different schematics and wiring diagrams. Computer knowledge using Microsoft Windows & Microsoft Word & Excel. Initiative-taking and highly organized. Able to lift 60 pounds and can stand for extended periods of time. Possess an understanding of diverse types of mechanical and/or electrical test equipment. Possess the ability to train contractors in all aspects of the required role. Ability to manage multiple tasks. Demonstrates initiative and is self-motivated. Hands-on skill set required; ready to learn, absorb, and utilize information in a demanding environment. Our Environment There will be steep stairs to climb into the structure. You may be required to routinely walk up and down stairs to navigate the automation structure. You will regularly be near railings that are high off the ground. Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit. At times you may be at a construction site with PPE required (hard hat, safety vest, steel toes, eyeglasses, ear protection, fall protection (e.g., safety harness). Frequent ability to safely and efficiently lift items weighing up to 50lbs and move items weighing up to 80lbs. Stand/walk for up to 10-12 hours and is frequently required to walk and reach with hands and arms. The employee is routinely required to work at heights of up to 45 feet and within restrictive areas of 24 inches. Where you may need to be able to stand, climb, balance, stoop, kneel, crouch, or crawl. Must be capable of occasional and/or continuous feeling, seeing, hearing, bending, twisting, stooping, pushing, pulling, balancing, gripping, climbing, crawling, sitting, handling objects, and repetitive movement using both hands and feet. Must comply with all safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols. #LI-TS1 #LI-Onsite About Symbotic Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit ***************** We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work - for you and the world. That's why we're proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. The base range for this position in the posted location is $22.60 - $31.21 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.
    $57k-76k yearly est. Auto-Apply 42d ago
  • Chief Engineer - Autonomous Maritime Platforms (AMP)

    General Dynamics Mission Systems 4.9company rating

    Quincy, MA job

    Basic Qualifications Bachelor's degree in Mechanical, Electrical, or Systems Engineering, Naval Architecture, or or a related Science, Engineering, Technology or Mathematics field. Also requires at least 10 years of related leadership experience in development and delivery of undersea military systems. Applicants with a Master's degree and a minimum of 8 years of related leadership experience are also eligible. CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is required at time of hire - active and transferable. Top Secret clearance and eligibility for access to Special Access Program Information (SAPI) and Sensitive Compartmented Information (SCI), including willingness to submit to a Counterintelligence polygraph, are desirable. Due to the nature of work performed in our facilities, U.S. citizenship is required. Ability to travel is required. Travel is estimated at 30% to 40%. Responsibilities for this Position General Dynamics Mission Systems (GDMS), a market leader and technology innovator, is seeking talented professionals to deliver cutting edge solutions to our DoD customers. GDMS has an immediate opening for the Autonomous Maritime Platforms (AMP) Chief Engineer. Our team works closely with our Navy customers, Government laboratories, and industry partners to develop, deploy, and sustain autonomous undersea vehicles and weapon systems in defense of our nation, allies, and partners. The selected candidate will lead definition of technical strategies and solutions within our AMP business segment. The mission demands we deliver advanced capabilities for our warfighters through high-reliability, affordable, cyber-resilient systems. As the AMP Chief Engineer, you will lead development of technical roadmaps and hold final technical authority over the design, production, installation, and activation of systems that satisfy our customers' functional, behavioral, affordability, interface, and operational requirements. In this role, you will work closely with our Business Development organization to understand customer needs and present conceptual solutions aligned with GDMS capabilities. You will also drive consistent implementation of design-to-cost processes and work to optimize these processes to sharpen competitiveness. In addition to receiving a competitive salary, flexible work environment, generous health and personal benefits, the successful candidate will enhance the skill set of a talented and technically accomplished group of colleagues. The position can be successfully fulfilled from either Quincy, MA or Taunton, MA. Other work locations may be considered depending on circumstances. General Dynamics Mission Systems believes there are several enabling behaviors that will influence your success as a leader. These behaviors will also serve as leading indicators of your performance and growth as a leader and will serve to build trust from your teams, your customer, and the organization. These behaviors are: Develop yourself Develop others Be a team player Communicate effectively Develop and sustain the relationships you need to be successful Shape culture and positively impact the morale, motivation, and engagement of those around you Operate at the right level and deliver on your commitments Think and act strategically Confront reality Take reasonable, managed risks Preferred Qualifications: Experienced Systems architect with broad background in various engineering disciplines (e.g., systems, mechanical, electrical, software, cyber security) Experience with underwater vehicle design, development, integration and test including hydrodynamics, buoyancy and stability, hull structure and materials, propulsion and control, energy systems, and payload integration. Expertise with underwater vehicle technologies including autonomy, navigation, sonar, batteries, and communications (acoustic, RF, optical). Experience with analyzing and processing data from autonomous undersea vehicles and weapon systems (e.g., vehicle motion, navigation, communications, and acoustic sensors) to evaluate performance and resolve technical issues, including knowledge of acoustic signal processing, machine learning and artificial intelligence. Experience with full engineering lifecycle of complex military systems including concept development, requirements specification, detailed design, integration, test, verification, validation, production, logistics, training, sustainment, and obsolescence management Proven ability to engage and influence customers, understand requirements, present candidate solutions, and adapt solutions to align with evolving needs Development and implementation of technology roadmaps in support of mission objectives, including planning and oversight of Independent Research and Development (IRAD) activities aligned with these objectives Demonstrated success as technical lead on competitive white papers and proposals containing significant engineering development and manufacturing content Excellent oral and written communication skills including demonstrated ability to clearly present technical concepts to customer and company leadership, both technical and programmatic Experience assessing and managing technical risks and leading the investigation and resolution of high priority technical issues on critical, high visibility programs Demonstrated success leading large, distributed, and multi-disciplinary engineering teams in developing and delivering cost-effective solutions to customer problems Experience with Navy weapon system safety requirements and safety review boards Experience with Navy equipment and procedures pertaining to the deployment and operation of autonomous undersea vehicles and weapon systems #LI-Hybrid Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $214,475.00 - USD $237,934.00 /Yr. Company Overview General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team! Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
    $214.5k-237.9k yearly 4d ago
  • Intern- System Field Analyst (BOT)

    Symbotic 4.6company rating

    Symbotic job in Wilmington, MA

    Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility. We want to learn from you! Our teams at Symbotic value the early career talent that helps us solve critical issues in creative and innovative ways. That is why we offer internship and co-op programs where students have the opportunity to work alongside industry professionals on some of our most pivotal projects. We invite students from institutions across the country to apply online or engage with our teams on campus at career fairs and other events. Symbotic offers an extensive calendar of events including lunch and learns, social outings, and volunteer opportunities for our interns and co-ops to engage in. The summer intern session is a 12-week, full-time (40 hours Monday-Friday) program while the co-op cohorts typically run 16-weeks in the Spring and Fall. In both programs, students are paid a competitive hourly rate. Continue reading to learn more about this exciting opportunity! What We Need Join us as an Intern- System Field Analyst (BOT) on our Customer Experience team where you'll apply your analytical skills to boost bot system performance and help solve complex issues. This hands-on role involves analyzing system performance, troubleshooting, defining processes, and working with various teams to identify and resolve issues. You will be a part of the Operations organization that leads preparation and readiness efforts, tasks, and testing to ensure the successful implementation of the Symbotic system at our new customer sites. The Customer Site Deployment organization partners cross functionally and directly with our customers to drive and execute onsite structural and systems deployments, in preparation for final acceptance of the Symbotic system. What you'll do Analyze bot system performance to support improvements in system speed and efficiency. Collaborate with the team to identify, document, and track bot system issues for timely improvement actions. Communicate and work closely with technical and development teams to create solutions for bot system challenges. Interpret data, analyze results using statistical techniques and provide ongoing reports. Driving and maintaining a professional teamwork environment and being an excellent team. player while working with various members of the engineering and on-site teams. Contribute to projects focused on SKU profiling, bot failure analysis, and overall system performance. What you'll need Pursuing a bachelor's degree in data analytics, industrial engineering, statistics, or related field. Strong skills in collecting, organizing, analyzing, and interpreting large data sets with a focus on detail and accuracy. Familiarity with Microsoft Excel, SQL, and Python. Enthusiastic about working hands-on with our team onsite in a collaborative environment. Self-motivated and eager to take on more responsibility in a fast-paced, dynamic role. Willing to dive deep into understanding the various aspects of a complex technical system. Excellent team player who can work effectively with members of diverse teams. Our environment The employee is frequently required to walk and reach with hands and arms. The employee is routinely required to work at heights of up to 45 feet and within restrictive areas of 24 inches. to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds. Must comply with all safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols. Approximately 75% of time will be spent on a construction site with PPE required (hard hat, safety vest, steel toes, eyeglasses, ear protection, fall protection (e.g., safety harness). There will be steep stairs to climb into the structure You may be required to routinely walk up and down stairs to navigate the automation structure. You will regularly be near railings that are high off the ground. Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit. #LI-KK1 #LI-Onsite About Symbotic Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit ***************** We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work - for you and the world. That's why we're proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. The base range for this position in the posted location is $25.00 - $32.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.
    $39k-56k yearly est. Auto-Apply 21d ago
  • New Grad- Hardware Engineer

    Symbotic 4.6company rating

    Symbotic job in Wilmington, MA

    Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility. Title: New Grad- Mechanical Engineer We want to learn from you! Our teams at Symbotic value the early career talent that helps us solve critical issues in creative and innovative ways. That is why we are seeking a new grad from an accredited University for this opportunity. By joining Symbotic, new grads will get to be a part of an established team to help work on solutions and problem solve on real projects. New grads will be exposed to extensive training and mentorship from our leaders while being encouraged to leverage their unique ideas and perspective. What you'll do: Design and Development: Conceptualize, design, and develop complex electromechanical systems for our mobile robots using SolidWorks Analysis and Optimization: Perform analysis, including FEA and tolerance analysis, to optimize designs for performance, cost, and manufacturability. Cross-Functional Collaboration: Work closely with electrical, controls, manufacturing, and quality engineering teams to ensure seamless integration and product success. Problem-Solving: Identify and troubleshoot design challenges, implement effective solutions, and drive continuous improvement. Communication: Clearly communicate complex technical information to both technical and non-technical audiences. Contribute to a collaborative team environment and a culture of learning. Hands-on Engineering: Actively participate in prototyping, building, testing, and iterating on designs. Documentation: Create clear and accurate dimensional drawings per ANSI Y14.5 standards with GD&T. Create and manage Bill of Materials (BOMs) and Engineering Change Orders (ECOs) in PLM. Travel up 15% What you'll need: Bachelor's degree or higher in Mechanical Engineering, Robotics Engineering, or related field Strong foundation in mechanical design principles and hands-on experience with electromechanical systems. Proficiency in CAD software (SolidWorks preferred). Experience with FEA tools (SolidWorks Simulation or Ansys). Ability to select and integrate components such as motors, sensors, and actuators. Knowledge of a variety of manufacturing processes (machining, casting, sheet metal, plastics). Excellent problem-solving, analytical, and critical thinking skills. Strong communication and interpersonal skills. Proven ability to work effectively as part of a team. Passion for robotics, automation, and innovation. Preferred qualifications: Experience in industrial robotics, automation, or material handling. Knowledge of PLM systems. Experience with design for manufacturing and assembly (DFMA). Our Environment: This is an onsite position. Travel is up to 50% of the time. The employee must have a valid driver's license and the ability to drive and/or fly to client and other customer locations. The employee is responsible for owning a credit card and managing their expenses according to Symbotic's Travel & Expense policies. The employee must comply with all safety requirements and protocols when working at a site or our testing center. #LI-JH1 About Symbotic Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit ***************** We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work - for you and the world. That's why we're proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
    $84k-109k yearly est. Auto-Apply 60d+ ago

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