Maintenance Technician II
Symmons Industries job in Braintree Town, MA
At Symmons we are dedicated to delivering excellence in every aspect of our business. Our success is driven by our commitment to our core values: being customer-focused, embracing a can-do attitude, demonstrating resilience, and always striving to win as a team. We believe in fostering a positive and collaborative work environment where every team member can thrive and contribute to our shared goals.
We are seeking a dynamic and motivated Maintenance Technician II to join our team. In this role, you will play a crucial part in helping us achieve our mission by putting our core values into action every day. If you are passionate about providing exceptional service, thrive in a fast-paced environment, and are ready to make a significant impact, we want to hear from you!
The Maintenance Technician II will repair and perform preventive maintenance on mechanical and electrical systems, ensuring they operate at peak efficiency and reliability.
Responsibilities
Perform breakdown and preventive maintenance on CNC machines (lathes and mills), shop equipment (drill press, saws, milling machines), conveyors, impact drivers, and pumps.
Identify and repair electrical and mechanical faults and anomalies.
Troubleshoot and diagnose mechanical and electrical systems.
Maintain accurate records of all maintenance and repair work.
Collaborate with other maintenance technicians as needed.
Follow all safety protocols and procedures.
Qualifications
High school diploma or equivalent
Strong background in industrial equipment maintenance
Industrial technical certification is preferred
At least five years of experience in the maintenance and repair of industrial equipment
Experience working with electrical systems and components, including motors, transformers, relays, contactors, fuses, and breakers.
Experience troubleshooting hydraulic, lubrication, and pneumatic systems
Experience working with hand and power tools
Able to use a multimeter, calipers, and measuring tape
Ability to read and interpret electrical schematics and diagrams.
Strong problem-solving and troubleshooting skills.
Excellent attention to detail and organizational skills
Ability to work independently or as part of a team.
Strong communication skills
Experience troubleshooting and repairing one or more manufacturers is highly desired: Okuma, Nakamura-Toma, Bridgeport, Porta, or other Japanese or Italian-made machines.
Willingness to learn new skills
Completion and passing Basic Math/English and Mechanical Aptitude Testing are required.
Physical Requirements:
Frequent lifting, carrying, and/or moving items up to 35 lbs.
Able to climb up/down and work off ladders.
Able to work in tight spaces.
Safety glasses are required in the manufacturing space.
Kneeling, bending, and standing for most of the day.
Able to work in a non-air-conditioned environment.
In 1939, Paul Symmons advanced the plumbing industry by inventing the first anti-scald, pressure-balancing valve. 85 years later his legacy lives on through the Temptrol valve, which is still made right here in the USA.
While the vision of Paul Symmons is never out of sight, we're constantly pressing forward, challenging ourselves and the industry to be better… to do better. As we design and redesign the minute details, we're also conscious of the bigger things, like water conservation, and energy reduction, and global impact.
That's what we do here at Symmons - we make things right.
Headquartered in Braintree, MA, Symmons is a privately held company with regional sales offices and local representatives located throughout the United States and Canada. For more information, please visit ****************
Symmons offers a competitive compensation package including excellent benefits and a 401k plan with 100% match up to the first 6% of eligible wages with immediate vesting. The pay range reflects our good faith estimate at the time of posting and does not guarantee a specific wage. Actual pay will depend on skills, experience, and other job-related factors.
If you are ready to bring your passion, skills, and can-do attitude to Symmons, we invite you to apply for this exciting opportunity. Please submit your application/resume at: *********************************
Auto-ApplyCustomer Service and Logistics Specialist
Leominster, MA job
Customer Service Representative (Entry Level)
New England Wire Products | In-Person | Full-Time
New England Wire Products is a family-owned, domestic manufacturer of high-quality wire display racks and shelving solutions. For decades, we've partnered with customers across the U.S. to deliver dependable products backed by responsive service. We are seeking a motivated, hardworking individual to join our Customer Service team and grow with the company.
This is an entry-level role ideal for a recent graduate or early-career professional looking to build a strong foundation in customer service, manufacturing operations, and cross-functional teamwork.
Role Overview
As a Customer Service Representative, you will be the primary point of contact for our customers, supporting order management, product inquiries, and day-to-day communication. You'll work closely with Sales, Production, and Shipping to ensure an excellent customer experience from order placement through delivery.
Key Responsibilities
Customer Support
Respond to customer inquiries via phone and email in a timely, professional manner
Assist with order entry, order status updates, and product information
Resolve routine customer questions and escalate complex issues when appropriate
Maintain accurate documentation of customer interactions and orders
Communication & Relationship Management
Deliver friendly, dependable service that reflects our commitment to long-term customer partnerships
Proactively follow up to ensure customer satisfaction and accuracy
Develop product and process knowledge to better support customer needs
Cross-Functional Collaboration
Coordinate with Sales, Production, and Logistics teams to support customer requests
Participate in training and team meetings to continuously build skills and knowledge
Qualifications
Bachelor's degree required (business, communications, supply chain, or related field preferred)
Strong written and verbal communication skills
Highly organized with strong attention to detail
Comfortable using Microsoft Office and learning new systems
Positive, team-oriented attitude with a strong desire to learn and grow
Why Join New England Wire Products?
Entry-level role with clear opportunity for growth and advancement
Exposure to multiple areas of a domestic manufacturing business
Supportive, family-owned company culture
Hands-on learning with experienced team members
Job Details & Benefits
Job Type: Full-time
Work Location: In person
Benefits Include:
401(k) with company match
Health insurance
Dental insurance
Paid time off
Supply Chain Manager
Chelmsford, MA job
We are seeking a technology-driven, hands-on Supply Chain Manager who excels at both leading a team and personally executing critical purchasing activities. This role is ideal for someone who enjoys operating at the strategic level while also rolling up their sleeves-negotiating with suppliers, managing key components, enforcing MRP discipline, and driving material flow to support fast-paced manufacturing operations. You will oversee Purchasing, Inventory, and Logistics while also functioning as the primary buyer for critical, technical, or long-lead materials. We serve aerospace, electronics, automotive, and the rapidly expanding global battery industry, working with companies such as Tesla, Rivian, Lucid, Meta, Google, and Harley-Davidson.
Key Responsibilities
Hands-On Purchasing (Core Portion of the Role)
Execute daily purchasing for key components, technical materials, and long-lead items.
Manage supplier relationships, RFQs, negotiations, expediting, resourcing, and performance oversight.
Read and interpret engineering drawings, BOMs, specifications, and ECOs to ensure accurate procurement.
Maintain all purchasing data-pricing, lead times, confirmations-within the MRP/ERP system with high accuracy.
Resolve supply shortages, delivery issues, engineering changes, and material disruptions quickly and effectively.
Leadership & Supply Chain Management
Lead and develop a lean, high-performing Supply Chain Team including Purchasing, Inventory, and Logistics.
Collaborate with engineering, production, and planning to ensure material availability aligns with build schedules.
Partner closely with the Production Planner to optimize MRP integration and execution.
Establish and monitor KPIs for purchasing, inventory turns, supplier performance, and on-time delivery.
Analyze inventory health and recommend strategies to reduce working capital and improve cycle times.
Conduct timely and constructive performance evaluations.
Technology, AI, and Process Improvement
Use AI-powered forecasting, analytics, and supplier performance tools to enhance planning and risk management.
Identify bottlenecks, propose continuous improvement initiatives, and streamline procurement workflows.
Utilize data-driven insights to improve supplier scoring, accuracy, and long-term sourcing strategies.
Education & Experience
APICS, CPIM, and/or CSCP certification strongly preferred.
6-8 years of supply chain or purchasing experience, including at least 4 years in a managerial or supervisory role.
Prior experience in manufacturing purchasing required.
Background in electronics, HVAC, automotive, or related technical industries is highly preferred.
Experience using AI, automation tools, analytics platforms, or other advanced supply chain technologies is a strong plus.
Skills & Abilities
Proven success in vendor negotiation, relationship management, and supplier performance improvement.
Ability to operate confidently as both a strategic leader and a hands-on buyer.
Strong proficiency with MRP/ERP systems and purchasing workflows.
Excellent communication, organization, and attention to detail.
Strong analytical skills with an innovative, process-driven mindset.
Comfortable working in a dynamic environment where priorities shift and urgency matters.
What We Offer
A collaborative environment with a senior leadership team that values innovation and continuous improvement.
Competitive salary and benefits.
Tuition reimbursement.
A casual, dog-friendly workplace with a fun and supportive company culture.
Associated Environmental Systems is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive environment for all.
Applicants must have permanent authorization to work in the U.S. without sponsorship now or in the future.
Administrative Recruiter
Pittsfield, MA job
Job Title : Administrative Recruiter
Duration: 13 weeks
Schedule Shift: Days | 8:00 AM - 4:30 PM or 9:00 AM - 5:30 PM | 8-hour days | 40-hour guarantee
Pay Rate: $27/hour
Description:
TITLE: Administrative Recruiter
EDUCATION/EXPERIENCE/TRAINING
Required:
Minimum 3 years of Human Resources experience, with a strong focus on interviewing and hiring decisions (preferred).
Demonstrated knowledge of employment laws and regulations (preferred).
Bachelor's degree in Human Resources, Business, Administration, or related field or 3+ years of equivalent HR or employment services experience.
Strong interpersonal, verbal, and written communication skills.
Excellent organizational and conflict-resolution skills.
Proficient in computer software applications.
Ability to work independently in a busy environment.
Must have own vehicle.
DUTIES AND RESPONSIBILITIES
Plan, design, and implement effective talent acquisition strategies.
Recruit for management, exempt, and non-exempt roles across Berkshire Health Systems.
Conduct extensive interviews and support hiring decision-making.
Partner with leadership and staff across all organizational levels.
Ensure recruiting practices align with employment laws and regulations.
Deliver high-level customer service throughout the hiring process.
Manage multiple priorities independently in a fast-paced office environment.
Maintenance Electrician
Canton, MA job
With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries.
Sika has subsidiaries in 102 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in the transformation of the construction and transportation sector toward greater environmental compatibility. With more than 34,000 employees, the company generated sales of CHF 11.76 billion in 2024.
Job Description
Sika is looking for an experienced Maintenance Electrician to join its growing team in the Canton, MA area for our Roofing business.
The Maintenance Electrician will work on C Shift (Th, Fri, Sat and every other Wednesday 6am to 6pm) and will play a key role in performing preventative maintenance. The Maintenance Electrician will troubleshoot, repair, and maintain all types of machinery within buildings whether mechanical or electrical or PLC controlled.
Must have experience in running EMT, Rigid conduit, threading and bending EMT form 1/2" to 2", (kicks, saddles, 90's, offsets, etc.).
Must have experience with repair, installs, replacement, and testing of electrical circuits and equipment. With an extensive understanding of electrical networking and control systems
Diagnosing malfunctioning systems and components using test equipment such as Voltmeter, Ohmmeter, and Megohmmeter.
This individual will be responsible for troubleshooting PLC Controlled Equipment. Knowledge of AC Motor Controls, DC Motors and Controls, Variable Frequency Drives, Pneumatic and Hydraulic Controls from wiring diagrams and schematic drawings
Work on your own and be as professional as possible completing work in a timely fashion while being thorough enough to complete work orders and maintenance log books
Perform all duties while maintaining high quality with every day thoughts for Environment, Health and safety
Salary Range: $45-48 with a 10% shift differential based on education, experience and qualifications of the applicant
Qualifications
High School Degree
Must be a Licensed journeyman electrician in the state of Massachusetts
5 years industrial or manufacturing related work experience
Computer skills (Word, Excel, Email)
Understanding of PLC controlled production lines
Additional Information
401k with Generous Company Match
Bonuses
Medical, Dental, and Vision Benefits
Paid Parental Leave
Life Insurance
Disability Insurance
Paid time off, Paid holidays
Floating holidays + Paid Volunteer Time
Wellness/Fitness Reimbursements
Education Assistance
Professional Development Opportunities
Employee Referral Program & More!
Sika fosters a culture of entrepreneurship, empowering each individual to make decisions, learn from experiences, and shape their own career path. The safety and well-being of employees are top priorities at Sika, with a strong commitment to open communication and maintaining a safe workplace. In addition, Sika actively contributes to the community and promotes sustainability by giving back, minimizing environmental impact, and embracing social responsibility.
Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics.
Energy Manager
Lowell, MA job
MB Professional Services has been retained to find a Director of MEP Operations. For full job description, visit the link:
https://drive.google.com/file/d/1dLBCRsS5hAkFXzUFv-a9WoGmY__YXFAP/view?usp=sharing
The Energy Manager leads initiatives to improve energy efficiency and sustainability across all University facilities. This includes developing and executing energy management strategies, analyzing performance data, advising on best practices, and coordinating capital and operational improvements to drive measurable reductions in utility costs and emissions.
The position also oversees energy metering systems, maintains an active demand response program, and manages the University's utility procurement strategy. In collaboration with Facilities Management, project teams, and state agencies, the Energy Manager supports construction standards for energy efficiency, promotes environmental stewardship, and ensures compliance with Massachusetts energy programs such as DOER's
Leading by Example
and
Building Energy Intelligence
(CBEI).
Key Responsibilities
Develop and lead comprehensive energy management programs that reduce utility consumption, costs, and emissions.
Collaborate across departments to implement the University's energy goals and engage the campus community in sustainability efforts.
Identify, evaluate, and recommend capital improvements and operational measures to enhance building energy performance.
Analyze utility and metering data to track performance, identify savings opportunities, and prepare energy reports.
Oversee maintenance and accuracy of the energy metering system; serve as the primary contact for National Grid and related utility providers.
Review construction and renovation plans to ensure energy-efficient design standards and technology adoption.
Manage the University's utility purchasing, demand response, and renewable energy programs.
Collaborate with external partners and agencies (e.g., DOER, Leading by Example Council) to align with best practices and identify funding opportunities.
Prepare and submit annual energy tracking reports and compliance documentation.
Supervise student interns and assist with professional development related to sustainability and energy management.
Skills and Competencies
Expertise in energy management, conservation programs, and sustainability planning.
Strong analytical skills with the ability to quantify cost savings and ROI from energy initiatives.
Knowledge of HVAC, electrical, building automation, and renewable energy systems.
Strategic thinking with the ability to balance environmental goals and operational requirements.
Excellent written and verbal communication, including the ability to collaborate across departments.
Advanced proficiency in Excel, Word, and Outlook; experience with SQL and ArcGIS a plus.
Customer service-oriented approach and ability to work effectively with diverse groups.
Minimum Qualifications
Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field with emphasis on energy management.
Minimum of seven (7) years of experience in energy management, facilities operations, or maintenance of energy systems.
Demonstrated success developing and implementing energy efficiency initiatives.
Strong analytical, organizational, and interpersonal skills.
Ability to review technical documents and recommend cost-effective energy solutions.
Valid state driver's license.
Preferred Qualifications
Master's degree and/or Certified Energy Manager (CEM) or LEED Accredited Professional (LEED AP).
Experience with energy-focused capital improvement or maintenance programs in higher education, government, or large institutional settings.
Knowledge of utility contract strategy and central plant operations (e.g., steam generation with absorbers).
Proficiency in energy efficiency measure identification, lifecycle cost analysis, and demand response programming.
Experience managing budgets, contracts, grants, or rebate incentives.
Familiarity with renewable energy technologies, photovoltaic systems, and advanced metering analytics.
Senior Executive Assistant
Bedford, MA job
We are seeking a highly organized and proactive Executive Assistant to provide comprehensive administrative and operational support to members of the C-suite. The ideal candidate will have a proven track record of supporting senior executives in a fast-paced, global environment, with exceptional attention to detail, professionalism, and discretion. Experience in the life sciences industry is strongly preferred.
Key Responsibilities:
Provide high-level administrative support to C-level executives, including calendar management, travel coordination, expense reporting, and meeting logistics.
Manage complex global calendars, scheduling across multiple time zones and prioritizing competing demands.
Coordinate domestic and international travel, including itineraries, visas, accommodations, and ground transportation.
Prepare, edit, and format correspondence, presentations, and meeting materials.
Serve as a liaison between executives, internal teams, and external stakeholders, maintaining a high level of professionalism and confidentiality.
Support board meeting preparation, investor relations activities, and key corporate initiatives as needed.
Manage expense reporting, budget tracking, and vendor invoices.
Anticipate executives' needs, ensuring seamless daily operations and proactive issue resolution.
Assist with special projects, company events, and team coordination.
Qualifications:
Bachelor's degree required.
Minimum of 5+ years of experience supporting C-suite executives (CEO, CFO, COO, or similar) in a corporate environment; life sciences or biotechnology experience preferred.
Demonstrated expertise in global calendar management and international travel coordination.
Strong proficiency with Microsoft Office Suite (Outlook, PowerPoint, Excel, Word) and virtual meeting platforms (Zoom, Teams).
Exceptional organizational skills, attention to detail, and ability to handle multiple priorities in a fast-paced environment.
Excellent written and verbal communication skills; professional presence and sound judgment.
Proven ability to maintain confidentiality and handle sensitive information.
Legal and Compliance Counsel
Attleboro, MA job
Key Responsibilities
Legal Advisory: Provide practical and strategic legal advice on a broad range of issues including commercial contracts, corporate governance, employment law, and data privacy.
Regulatory Compliance: Develop, implement, and oversee compliance programs in line with U.S. federal and state laws (e.g., FCPA, data protection, anti-money laundering, trade sanctions).
Policy Development: Draft, review, and update internal policies and procedures to ensure ongoing compliance and mitigate legal risk.
Contract Management: Draft, review, and negotiate a variety of agreements with customers, suppliers, and partners.
Mergers & Acquisitions:
Assist with legal due diligence of target companies.
Help coordinate post-acquisition integration from a legal and compliance perspective.
Training & Awareness: Design and deliver training for employees on key compliance topics (anti-bribery, data protection, ethics).
External Counsel Management: Select and manage external counsel where specialist advice or litigation support is required.
Cross-functional Collaboration: Work closely with company headquarters, business, finance, HR, and operations teams to provide day-to-day legal and compliance support.
Key Qualifications
Education: Juris Doctor (JD) degree from an accredited U.S. law school and admission to at least one U.S. state bar.
Experience: 5-8+ years' legal experience in a law firm and/or in-house legal/compliance department.
Compliance Knowledge: In-depth understanding of U.S. regulatory frameworks (including AML, FCPA, SEC, DOJ, and state-level laws).
M&A Exposure: Demonstrated experience supporting due diligence and transaction execution for small to mid-size acquisitions.
Business Acumen and Strategic Thinking: Strong commercial awareness with the ability to translate legal advice into strategic, business-focused solutions.
Problem-Solving: Identifying legal issues and developing creative, practical solutions to business challenges.
Skills: Excellent interpersonal, communication, priorities setting and stakeholder management skills.
Teamwork & Collaboration: Working effectively with different departments and external parties to achieve common business goals.
Integrity & Ethical Judgment: Unwavering adherence to professional ethics and sound decision-making.
Preferred Experience
Experience in a multinational organization.
Familiarity with global compliance standards (FCPA , UK Bribery Act, etc.).
Experience working in heavily regulated industries.
Key Competencies
Strategic thinking with hands-on execution.
Ability to influence at all levels of the organization.
Strong problem-solving and risk assessment skills.
Ability to spot issues and escalate them timely whenever necessary.
Proactive, self-motivated, and comfortable managing multiple priorities.
Knowledge of Spanish is a plus
Information Technology Support Engineer
Boston, MA job
A dynamic organization is looking for an experienced IT Support Engineer to take ownership of local support operations while partnering with global teams. This role is perfect for someone who thrives in a fast-paced environment, enjoys solving complex technical challenges, and is passionate about improving systems through automation.
What You'll Do:
• Provide onsite and remote support for hardware, software, and collaboration tools
• Troubleshoot advanced issues across Windows, Microsoft 365, and networking
• Manage onboarding/offboarding, provisioning, and access control
• Maintain Windows 11, M365 apps, and endpoint devices
• Support conference room AV systems
• Build automation scripts (PowerShell, Python, Bash)
• Serve as an escalation point and mentor junior staff
• Maintain documentation and knowledge articles
• Handle service requests in line with SLAs
• Coordinate with vendors and collaborate with regional/global IT teams
• Support security, patching, and compliance efforts
• Contribute to ongoing automation and process-improvement projects
What We're Looking For:
4-7 years of corporate IT support experience
Strong proficiency with Microsoft 365, Azure AD, Intune, and Windows 11
Solid scripting/automation skills (PowerShell, Bash, Python)
Strong troubleshooting, communication, and mentoring skills
Knowledge of networking fundamentals and endpoint security tools
Relevant certifications (Microsoft, Azure, ITIL, Network+/Security+) are a plus
Community Specialist
Quincy, MA job
Initiates face to face contact with eligible patients to describe role, explain participation benefits and begin screening process.
Schedules and completes initial hospital, clinic, or community-based (homes, shelters, housing agencies, substance use treatment programs, etc.) visit screening, care plan, and follow up visits and phone calls for enrolled patients within specified timeframes.
Teaches key educational messages using a variety of culturally, linguistically and educationally appropriate strategies, in a variety of settings. Clearly documents all activities in the patient's record and care management system.
Participates with other staff in activities that include community outreach, presentations to community organizations, development of materials, and phone calls.
Works with patients and providers to set goals for patient's care and provides guidance for patient to achieve those goals.
Reinforces educational messages regarding disease self-management by linking clients with supportive community services and programs.
Presents patients at case review meetings succinctly and logically. Consults with RN/SW Care Manager, primary clinical staff, behavioral health teams and / or PCP regarding complex patient situations, demonstrating an understanding of how to solicit and incorporate provider feedback in order to continuously develop the most optimal plan for care.
Demonstrates the ability to function within an inter-disciplinary team (nurse care coordinators, social workers, behavioral health clinicians, physicians, resource specialists, clinical support staff, etc.), connecting the patient with resources as needed.
Records and monitors the participants' progress toward goals within specific timeframes. Documents assessments and key patient updates in EMR system; documents relevant day-to-day activities and patient data.
Prepares reports and documents as needed or requested.
Assists patients with organizing their records, making follow-up appointments, attending follow-up appointments, and filling their prescriptions.
Helps patients fill out applications, for example for Medical Assistance, Housing, and SNAP (Supplemental Nutrition Assistance Program).
Provides advocacy, patient education and successful warm hand offs in accessing community-based and hospital-based programs.
Assists patient in addressing and overcoming barriers with a range of concrete supports, including but not limited to: healthcare support services, behavioral health, financial assistance, child-care and caregiver support, housing, support with utility bills, food, financial entitlements, clothing, transportation, food pantries, violence prevention, social isolation and any other appropriate community resources.
Provide intensive home and community-based outreach, motivational interviewing and goal setting, resource connection and accompaniment to medical appointments as needed to help patients appropriately utilize healthcare.
CWAs may visit patients in hospital and ER settings to facilitate with transitions of care.
Establishes culturally appropriate and trusting relationships with patients and their families.
Participates in all training activities as designated by Community Wellness Manager (CWM).
Attends regularly scheduled supervision and other program assigned meetings.
Develops and maintains strong relationships with the community and community resources to ensure patient access.
NOTE: The CWA will not provide hands on care or other services noted as home health services, including but not limited to: performance assessments, provision of care, treatment, or counseling; and/or monitoring of patient's health status.
EDUCATION:
HS Diploma with community experiences or Bachelor's degree
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:
Driver's license and reliable access to a vehicle
Massachusetts CHW certification preferred
EXPERIENCE:
Minimum of 2 years prior healthcare, public health, or community-based experience in community setting.
Shared experiences of our patient population (history of homelessness, experience living with chronic illness, history of substance use disorder, experience in a minority group, etc) preferred
KNOWLEDGE AND SKILLS:
Basic knowledge of healthcare system.
Outstanding interpersonal skills of foremost importance to interact with families and patients.
Interest in community health and outreach.
Exceptional organizational skills; ability to multi-task and work independently and as part of a team.
Demonstrated oral and written English communication skills.
Fluency in Haitian Creole, Spanish, Cantonese, Mandarin, Portuguese preferable.
Understanding of how language, culture and socioeconomic circumstances affect health.
Desire to work with diverse, multi-cultural and multi-lingual populations.
Proficiency with Microsoft Office applications (i.e. MS Word, Excel, Access, Outlook) and web browsers. Proficiency with data entry and data tracking.
Lead Industrial Designer
Needham, MA job
About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.
OVERVIEW:
The Lead Industrial Designer role will be responsible for delivering against high-profile design challenges, working cross functionally and mentoring designers throughout the creative process. The role will design and visualize functional prototypes for research purposes and internal review, through to implementation for Tooling and mass production.
Ninja Design is a team of Industrial Designers, UI and CMF Designers working on products across the Ninja brand
Please provide a copy of your resume and portfolio.
RESPONSIBILITIES :
Leads design activities and create high fidelity illustrations to demonstrate actual physical products, and generate suitably high quality material for Presentation.
Practice user-centered design approach to translate consumer insights into meaningful product solutions that will delight consumers both on an emotional/experiential and functional level.
Employ Design thinking methodologies to identify and generate innovative and unique product solutions to grow SharkNinja market share.
Conceptualize and visualize concepts through high quality sketches, illustrations and CAD renderings.
Articulate and specify design intent for manufacturing by creating specifications detailing fit, finishes, color, graphics, etc.
Develop and refine product design solutions and ensure relentless usability from conceptualization to production.
Deliver clean, well-built CAD packages to Engineering and Manufacturing.
Collaborates cross functionally to conceptualize, visualize and create new products.
Coach and mentor designers, setting clear expectations and deliverables through the entire design and development process.
Conduct brainstorming sessions and design reviews.
Maintains quality standards for design throughout the product lifecycle
Stays abreast with current and emerging trends, innovations and materials within the industry
Solves complex problems by challenging assumptions using creativity and innovatively.
Drive innovative approaches through emerging product trends or new technologies.
Establish and promote design guidelines, best practices and standards.
Demonstrate a high level of knowledge on full product development cycle with ability to navigate through technical and business constraints for achieving the best possible quality outcomes.
Understand SharkNinja's brands and help define the company's future product development strategies.
ATTRIBUTES & SKILLS:
BA or BS in Industrial Design or similar discipline
MS in Industrial Design or a related field preferred.
4+ years of experience working as a designer in small appliances, consumer electronics, medical, or a related field
2D skills via sketching, Adobe Illustrator, Photoshop, etc.
Proficiency with CAD - Solidworks or Rhino required
Proficiency with 3D rendering programs such as Keyshot.
Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
Ability to plan and manage multiple projects.
Strong detail orientation with ability to work quickly without compromising quality.
Proven track record for delivering products through production.
Ability to work independently, own the entire development process with minimal supervision or guidance.
Strong understanding of mechanical engineering and part design.
Strong analytical thinking that leads to creative solutions and innovative ideas.
Proven track record for delivering products through production.
A strong original portfolio of creative work that clearly demonstrates a product development process.
Strong team player.
Excellent communication skills (verbal and written) along with good sound interpersonal skills.
Ability to work in a fast paced, deadline-driven environment.
Ability to meet deadlines.
Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more.
Pay Range$93,800-$166,800 USD
Our Culture
At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products-we'll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
For candidates based in all regions, please refer to this Candidate Privacy Notice.
For candidates based in China, please refer to this Candidate Privacy Notice.
For candidates based in Vietnam, please refer to this Candidate Privacy Notice.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com
Auto-ApplyDeduction Analyst
Billerica, MA job
This position obtains financial data and other documentation for use in paying customer invoices and clearing customer deductions.
Responsibilities:
Pays and/or clears invoices before customer deducts from client
Clears deductions / Problem solving / Performing research to resolve client inquiries
Validate and clear customer audits
Keeps an organized filing system
Maintains detailed working knowledge of assigned clients' policies and procedures and conforms to these requirements
All of the above is performed through the direction of the account executive and client, whether it be on a Trade Promotion Management (TPM) System (such as AFS, Adesso, Demantra, Quick Base, Siebel, Account Review, Vistex, etc.), telephone systems, or company's forms
Other duties as assigned
SKILLS / KNOWLEDGE / ABILITIES REQUIRED
Language Skills
• Ability to read and interpret documents such as client instruction manuals, and JOH company procedure manuals
• Ability to write routine reports and clear correspondence
• Ability to speak effectively
Mathematical Skills
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages
• Must have knowledge of basic mathematical concepts
• Ability to use calculator to perform simple functions
Reasoning Ability
▪ Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
▪ Ability to deal with problems involving several concrete variables in standardized situations
▪ Ability to work independently to research and resolve issues
Computer Skills
• Word
• Excel
• Outlook
• Other applications as necessary
• Keyboard speed and accuracy
PERFORMANCE AND/OR EDUCATION PREREQUISITES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the essential duties, responsibilities and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma and one to two years of related experience preferred.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to reach with hands and arms and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; and use hands to finger, handle, or feel objects, tools, or controls.
Specific vision abilities required by this job include close vision.
WORKING CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
HAZARDS
Only those present in a normal office setting
Senior Maintenance Manager
Haverhill, MA job
Position Overview: The Maintenance Senior Manager's responsibility is to lead maintenance practices across the plant to ensure reliability, maintainability, and availability of all plant production resources (production and facilities) with a specific focus on overall deterioration losses. Ensuring that people's safety and food safety come first, this individual is a confident leader with strong technical and communication skills, with the ability to engage and build relationships across all teams, including the ability to coach and empower team members to take ownership for driving out losses at all levels. Drive production and buildings and grounds support through tactical and strategic means. Tactically, this will include directing a skilled workforce to effectively troubleshoot and resolve real-time production issues. Whether that's by leading the effort with technical expertise, dispatching staff to resolve, or coordinating repairs with outside contractors. This leader will be adept at making quick, accurate assessments and providing the highest levels of support. Strategically, the Maintenance Senior Manager will succeed by managing multiple initiatives simultaneously to provide long-term solutions that resolve the root cause of process interruptions. The Maintenance Senior Manager position is a key role that interfaces with many internal customers - Safety, Quality, Production, Warehousing, Continuous Improvement, and Engineering. This position also leads or assists in the execution of plant projects, corporate engineering projects, and manages the maintenance staff.
Essential Duties and Responsibilities:
Provide leadership, coaching, and direction to the Maintenance Department in all aspects of their work, specifically through Gemba walks, one-on-one coaching, and observations.
Professionally and systematically defines, designs, develops, and monitors an Asset Maintenance and Reliability Plan that includes: Value-added preventive and predictive maintenance tasks, effectively managed spare parts inventory, a fully integrated and utilized CMMS System, Proactive Planning and Scheduling processes, and Standardized maintenance KPIs.
Lead continued improvement in teammate relations both within the department and cross-functionally.
Collaborate with other sister sites to solve problems and broadly share learnings.
Champions Safety initiatives through active participation of the EHS team and the Safety leader of the maintenance team.
Ensure all equipment and the facility infrastructure is operated and remain in strict food safety compliance.
Supervise direct reports: Facilities and Utilities Engineer, Maintenance and Reliability Manager, MRO Buyer, Maintenance Planner.
Identifies and drives maintenance process improvement opportunities.
Ability to utilize data analysis in identifying key planned and unplanned losses to direct plants' limited resources on top losses.
Implement and maintain standards for breakdown elimination, planning & scheduling, lubrication, Predictive Maintenance, maintenance information systems, shop tool/facility, and inventory management.
Supports plant and department KPIs to drive continuous improvement.
Accountable for overall reliability and availability of equipment and control of maintenance labor and expense budget within the plant.
Uses failure analysis techniques like FMEA to identify and eliminate chronic problems.
Develops and implements a technician training plan.
Identify Capital needs with respect to production, environmental, safety, building & grounds, and be responsible for them from inception to completion. Includes estimating and funds procurements, specifying equipment, working with vendors and outside contractors, supervising safe onsite work, maintaining budget, and scheduling with the plant production.
Education and Experience:
B.S. in Engineering from an accredit university/college.
Minimum of 5 years of industrial experience in a food manufacturing environment with the ability to diagnose mechanical, equipment, electrical, and utilities systems problems.
Computer literate (MS Word, MS Excel, and other appropriate MS Office Suite applications)
5+ years of experience with CMMS systems
Experience with ERP systems, trend analysis, and data historian systems
Experience leading TPM implementation and/or AM (Autonomous Maintenance) and PM (Preventive Maintenance) pillar implementations
Minimum of 5 years of industrial experience in a food manufacturing or CPG environment with the ability to diagnose mechanical, equipment, electrical, and utilities systems problems.
General knowledge of USDA, SQF, BRC, GMP, HACCP, sanitation, quality, and safety programs required.
Competencies and Skills:
Strategic thinking with strong business acumen.
Exceptional project management and organizational skills.
Deep understanding of food manufacturing processes and cost structures.
Proven ability to lead diverse, cross-functional teams.
Excellent verbal and written communication, negotiation, and presentation skills.
Demonstrated ability to manage complex, high-visibility projects.
Collaborative leadership style that builds trust and drives results.
CMRP, CRL, ARP, or other maintenance and reliability certifications
7 + years of leadership of teams of at least 5 individuals
Physical Demands:
Ability to sit or stand for prolonged periods and move throughout the facility as needed.
Visual and hearing acuity sufficient for business and technical environments.
Valid driver's license and ability to travel domestically up to 25%.
Able to lift 50 lbs.
Work Environment and Personal Protective Equipment:
Works in a plant and in a general office environment.
Will be required to wear suitable Personal Protective Equipment.
May be exposed to the loud noise of plant machinery.
May be exposed to extreme temperatures, wet, humid conditions, and inclement weather.
May be exposed to oils and airborne particles.
May be required to work near moving mechanical parts.
Contract Manager
Boston, MA job
We are working with a pharmaceutical company in Boston looking for a Contract Manager to support the contract lifecycle from creation to archiving. This role reports to the Associate Dir, Legal Ops & Contract Management and serves as the point of entry for all contractual needs within the organization, managing simple contracts independently and liaising with legal stakeholders on complex contracts. The Contract Manager supports contract requestors by assessing needs, selecting appropriate templates, and ensuring compliance with legal regulations, organizational policies and processes. They collaborate with legal, compliance, procurement, business teams and external business partners to ensure smooth and compliant contract management. By maintaining clear, efficient coordination and communication, this role safeguards contractual requirements, timely renewals, amendments and signature, and helps streamline the organization's contract management practices.
About the Role
This role involves managing the contract lifecycle and acting as the single point of entry for all contracting requests within the organization.
Responsibilities
Act as the single point of entry for contracting requests within the organization, tracking and assessing incoming requests, determining contracting need complexity based on information gathered from requestors
Work in close collaboration with contract requestors to gather requirements and determine appropriate contract type and template in order to draft and initiate the contracting process
Manage the full contract lifecycle from initiation to expiration and archiving, liaising with internal and external stakeholders to ensure timely renewals, amendments and terminations
For simple contracts, provide direct support to requestors on contracting needs draft and review the contract and engage independently in simple contract negotiations with external parties
Route more complex contracts or legal questions to appropriate legal stakeholders, supporting on coordination with requestors, other relevant internal and external stakeholders, and prepare supporting documentation
Ensure all contracts, regardless of complexity, align with organizational policies and legal standards throughout the contracting process
Identify risks, ambiguities, and negotiation opportunities in contract language and escalate to appropriate legal and compliance stakeholders as needed
Advocate for organizational interests while maintaining positive partnerships
Coordinate internal reviews and approvals with cross-functional stakeholders
Maintain accurate contract storage and archiving in the system
Support contracting process improvements and operational initiatives as directed by the Contract Specialist Team Lead, and management
Perform other duties as assigned by management
Qualifications
Bachelor's degree required in Business Administration, Life Sciences, Healthcare Management, Legal Studies, or paralegal certification
Required Skills
5+ years of contract management experience working with contract drafting and negotiation
Understanding of standard contract clauses, legal terminology, and formats
Thorough and detail-oriented for drafting and reviewing contracts
Ability to handle, prioritize and follow through a high volume of work and setting appropriate priorities with internal stakeholders
Strong negotiation, active listening and inquiry skills
Proven ability to actively engage and guide cross-functional stakeholders
Adaptation and analytical skills
Excellent writing and interpersonal communication skills
Preferred Skills
Less than 5% travel
Boston-based role; Hybrid 2-3 days required in the office, increased on-site presence expected during initial onboarding period
Pay range and compensation package
Details regarding pay range or salary or compensation will be provided during the interview process.
Equal Opportunity Statement
We are committed to diversity and inclusivity in our hiring practices.
Quality Engineer (Edifecs Project)
Boston, MA job
🚀 Contract Opportunity - Quality Engineer (Edifecs Project)
📍 Remote (U.S.-based only) | 💼 7-Month Contract | 💰 W2 Only
We're looking for experienced Quality Engineers to join a remote Edifecs project within the U.S. healthcare domain. This is a 7-month W2 contract opportunity with a leading healthcare technology team.
Key Responsibilities
Review business requirements and data mappings related to the HealthRules Payor ecosystem.
Perform manual testing, create and execute test cases, and document results.
Design or contribute to comprehensive testing plans.
Conduct SQL-based validation and data analysis.
Collaborate with technical and business teams to ensure data accuracy and functional integrity.
(Optional) Contribute to testing automation or agentic testing initiatives.
Required Skills & Experience
Strong background in U.S. Healthcare systems and processes.
Hands-on experience with HealthRules Payor and HealthRules Data Warehouse.
Proficiency in SQL for validation and data testing.
Demonstrated experience creating and executing manual test cases.
Excellent attention to detail, documentation, and communication skills.
Must be authorized to work in the U.S. (W2 only) and reside within the United States.
Nice to Have
Familiarity with Edifecs integration and testing frameworks.
Exposure to automation or agentic testing tools.
📩 Interested? Apply today to join a dynamic remote team working on a transformative U.S. healthcare project.
Inventory Analyst
Braintree Town, MA job
Here at OOFOS, we live to make people feel good. We are the leading brand in a category we pioneered over 14 years ago that is vastly growing - recovery footwear. We did this by launching a proprietary foam technology that is scientifically proven to make people feel good in our footwear. This technology is OOfoam™.
The Inventory Analyst is responsible for monitoring, analyzing, and optimizing inventory levels to support business operations, reduce costs, and improve supply chain efficiency. This role directly impacts revenue, margin, and customer experience by ensuring inventory is positioned accurately and proactively across channels. This role will leverage data analysis, forecasting models, and cross-functional collaboration to ensure the right products are available at the right time while minimizing excess, obsolete, or at-risk inventory.
The ideal candidate is highly analytical, detail-oriented, and confident making data-driven recommendations that influence business decisions. This position serves as a key connector between supply and demand planning, business operations, merchandising, warehouse, and finance, translating data into action.
Key Responsibilities
Inventory Management & Analysis
Analyze inventory levels, demand patterns, and product performance to optimize stock positioning and support service-level targets.
Monitor slow-moving, excess and obsolete inventory; develop and recommend corrective actions such as reallocations, markdown strategies, or exit plans.
Track key inventory KPIs including inventory turns, fill rate, cycle counts, and stock accuracy, flagging risks before they impact availability or margin.
Conduct root-cause analysis for inventory discrepancies and partner with cross-functional teams to implement sustainable process improvements.
Proactively identify inventory risks tied to forecast changes, promotional activity, or lifecycle transitions.
Reporting & Analysis
Prepare inventory reports and dashboards that provide clear visibility into inventory health for business leaders.
Analyze stock position, turnover, and aging: translate insights into actionable recommendations and decision-ready summaries.
Monitor stock levels and highlight opportunities for end-of-lifecycle inventory.
Use data analysis tools (Excel, Atomic, Power BI) to model scenario, identify trends, and support planning decisions.
Cross-Functional Collaboration
Partner with Planning and Operations teams to support replenishment decisions, seasonal transitions, and supply alignment.
Communicate inventory status and updates to internal partners in Marketing, Sales, and Finance.
Ensure timely and accurate inventory flow across all commercial channels by actively managing Available -to-Sell (ATS).
Process Improvement & Systems Support
Maintain and update inventory management systems (e.g., NetSuite) to ensure data accuracy and system integrity.
Identify opportunities to improve accuracy, automate reporting, and streamline inventory workflows.
Support special projects related to process efficiency, system enhancements, and data integrity.
Requirements
Bachelor's degree in Business, Supply Chain, Finance, or related field (or equivalent experience).
2 - 4 years of experience in inventory, operations, or data analysis.
Strong analytical and advanced Excel proficiency; comfort working with data and reports.
Familiar with ERP systems (NetSuite, or similar).
Excellent attention to detail and organizational skills with the ability to balance precision and pace in fast-moving environment
Strong communication and problem-solving abilities with proactive, continuous-improvement mindset.
Leadership/Cultural Requirements
Cultural fit is crucial - Strong desire to make people feel good and live our brand ethos is a must.
A “team first” attitude, collaborative mindset and openness to feedback is a must.
Contribute to a positive, can-do attitude.
Demonstrates initiative, anticipates issues, and thrives in a dynamic, fast-moving environment.
Proactive, collaborative, and eager to learn within a growing team.
Job Type: Full Time - Exempt, Hybrid based in Braintree, MA
OOFOS is an Equal Opportunity Employer. We recruit, hire, train and promote without discrimination due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law.
Temporary Donkey Caretaker
Massachusetts job
Latham Centers is seeking a Temporary Donkey Caretaker to provide daily care to our therapy donkeys in the Adult Services program. This hands-on, rewarding role is perfect for someone experienced in animal care and ready to make a difference in a unique and meaningful setting. As a Temporary Donkey Caretaker, you'll play a vital role in supporting Latham's mission to create opportunities for independence, self-worth, and happiness for individuals with complex special needs through the power of asinotherapy.
Requirements:
High School Diploma or GED preferred
At least 1 year of experience in animal care
Ability to communicate effectively with individuals of all developmental levels
Valid driver's license preferred
Physical ability and flexibility to meet the needs of the animals, including during emergencies or off-hours
Reliability, initiative, and a strong work ethic
Commitment to respectful, professional interactions with staff and community members
Key Responsibilities:
Feed donkeys 3 times per day
Keep water fresh and available at all times
Brush and clean feet daily
Maintain clean paddocks and barn (3x daily manure removal
Schedule and assist with vet visits, dental care (2x/year), and hoof trimming (every 8 weeks)
Administer medications and monitor health
Respond to and care for sick donkeys-day or night
Monitor and restock supplies (hay, shavings, meds, tools, grooming equipment, etc.)
Prepare for and assist with Board of Health inspections
Model positive interactions and strong behavior management skills
Cooperate with staff and leadership to support the therapeutic program
Attend required training and comply with agency standards and ethical code
Location: Sandwich, MA Schedule: TBD Compensation: $20.00 per hour
Key Responsibilities: Latham Centers, Inc. (Latham) provides equal opportunity for all individuals served and employed. Latham does not discriminate on the basis of race, color, ancestry, national origin, ethnic group identification, religion, marital or parental status, physical or mental disability, sex, sexual orientation, gender, gender identity or expression, genetic information, age, veteran status, or any other category protected under applicable law in treatment or employment at Latham, admission or access to Latham, or any other aspect of the programs and activities that Latham operates.
Chief Operating Officer
Weston, MA job
📍 Boston Metro | 🕒 Full-Time, In-Person, Remote, or Hybrid
Key Responsibilities & KPIs
1. Strategic & Operational Leadership
Responsibilities:
Partner with the CEO to define and execute Dumpling Daughter's 3-year growth plan and operational roadmap.
Translate strategic goals into actionable, measurable plans with clear ownership, budgets, and KPIs.
Drive continuous improvement, speed, and cost efficiency across all areas of the business.
Lead monthly operations reviews and OKR tracking.
KPIs:
Achievement of annual growth and profitability targets
% of strategic initiatives delivered on time and on budget
Employee engagement >85%
2. Supply Chain & Production Management
Responsibilities:
Oversee sourcing, procurement, and co-manufacturing for dumplings and sauces.
Manage relationships with co-packers, ingredient suppliers, and cold storage partners.
Ensure food safety, quality assurance, and regulatory compliance (USDA, FDA).
Implement production planning to meet demand across retail, restaurant, and DTC channels.
KPIs:
Cost of Goods Sold (COGS) % improvement YoY
On-time, in-full (OTIF) deliveries ≥ 95%
Production yield > 98%
Quality incident rate < 0.5% of total units
3. Logistics, Fulfillment & Distribution
Responsibilities:
Lead cold chain logistics, inventory management, and fulfillment operations.
Manage third-party logistics (3PLs) for retail and e-commerce distribution.
Optimize warehouse operations to balance inventory turns and freshness.
Build reliable, scalable systems for regional and national distribution.
KPIs:
Fulfillment accuracy ≥ 99%
Inventory turnover 8-10x per year
Freight cost per unit (target reduction YoY)
Average delivery time (target improvement YoY)
4. Commercial Operations & Launch Readiness
Responsibilities:
Partner with Sales and Marketing to operationalize product launches and new retail expansion.
Ensure production, packaging, and logistics readiness for new SKUs or new channels.
Collaborate on demand forecasting, pricing, and inventory optimization.
Support expansion into new regions, retailers, and foodservice partners.
KPIs:
Product launch on-time rate ≥ 95%
Forecast accuracy ≥ 85%
Out-of-stock rate < 3% across SKUs
Gross margin improvement YoY
5. Financial & Performance Management
Responsibilities:
Build and manage annual operating budget; drive cost discipline and operational efficiency.
Partner with Finance to manage working capital, cash flow, and inventory economics.
Monitor key metrics through dashboards and operational reporting.
Identify and execute cost reduction and margin improvement initiatives.
KPIs:
Gross margin % (target improvement YoY)
EBITDA margin growth YoY
Cash conversion cycle improvement
Operational expense ratio (OpEx as % of revenue)
6. Team Leadership & Culture
Responsibilities:
Build and lead a high-performing operations team spanning supply chain, QA, and logistics.
Hire, coach, and develop talent; establish clear accountability and growth paths.
Reinforce Dumpling Daughter's culture of quality, authenticity, and teamwork.
Champion diversity, inclusion, and a positive, collaborative environment.
KPIs:
Team retention ≥ 90%
Employee engagement ≥ 85%
Leadership succession & internal promotion rate ≥ 20%
7. Systems, Compliance & Continuous Improvement
Responsibilities:
Implement systems (ERP/MRP, inventory, QA) to scale operations and improve visibility.
Ensure full compliance with all regulatory, labeling, and food safety requirements.
Drive automation, process simplification, and waste reduction.
Lead sustainability and responsible sourcing initiatives.
KPIs:
Audit/compliance success rate 100%
Reduction in manual processes ≥ 20% YoY
Waste reduction % of output
ERP utilization rate ≥ 90%
Qualifications
10+ years of experience in food manufacturing, CPG, or FMCG operations, ideally including frozen or refrigerated foods.
Proven success scaling supply chain and production in a high-growth food brand.
Experience managing co-packers, 3PLs, and cold chain logistics.
Deep understanding of food safety, quality, and compliance (FDA/USDA).
Strong financial and analytical skills; P&L ownership preferred.
Entrepreneurial mindset, hands-on leadership style, and collaborative approach.
Bachelor's degree required; MBA or equivalent experience preferred.
Why Join Dumpling Daughter
Join a beloved, mission-driven food brand entering its next phase of national growth.
Opportunity to build systems, teams, and scale from the ground up.
Competitive compensation, including equity participation.
Be part of a company that blends family values, cultural authenticity, and commercial ambition.
How to Apply: Send your resume and a cover letter to ****************************
Order Fulfillment Associate
Malden, MA job
Order Fulfillment Associate Location: Malden, MA (Onsite) Department: Order Fulfillment Status: Full-Time Hours: Monday-Friday, 7:00 AM-3:30 PM Pay: $19.50/hour About Us New England Coffee, a brand of Reily Foods Company, has been roasting exceptional coffee for more than 100 years. We pride ourselves on quality, consistency, and great service-and our fulfillment team plays a critical role in delivering that experience to every customer. We are expanding and seeking a dependable, motivated individual to join our team. Position Overview The Order Fulfillment Associate ensures customer orders are selected, packed, and shipped accurately and on time. This hands-on role supports fulfillment operations including order processing, inventory management, materials handling, and maintaining a clean, safe workspace. Responsibilities • Monitor, process, and fulfill daily online orders • Accurately pick, pack, and verify items prior to shipment • Prepare and stage outgoing shipments for multiple carriers • Perform stock counts, replenishment, and general inventory control • Maintain a clean, organized, and safe work area • Report product, quality, or safety concerns promptly • Assist with customer order inquiries as needed • Support additional departmental tasks as required
Qualifications
* Experience in processing orders
* Ability to read, write, and communicate clearly in English (Spanish a plus)
* Strong attention to detail, accuracy, and quality
* Basic computer skills
* Reliable, punctual, and comfortable in a fast-paced, collaborative environment
* Ability to lift 30 lbs. and perform physical tasks (standing, climbing, reaching, etc.)
* Must be 18+ and able to pass a background check
Preferred Skills
* Customer communication and problem-resolution abilities
* Motivation to learn new tasks and adapt quickly
* Ability to operate light warehouse equipment (e.g., pallet jacks)
* Strong organizational and quality-focused mindset
* Flexible hours when business needs require
Merchandising Operations Specialist
Braintree Town, MA job
Here at OOFOS, we live to make people feel good. We are the leading brand in a category we pioneered over 14 years ago that is vastly growing - recovery footwear. We did this by launching a proprietary foam technology that is scientifically proven to make people feel good in our footwear. This technology is OOfoam™.
The Merchandising Operations Specialist supports and strengthens the merchandising function through precise product data management, operational excellence, and informed assortment building. This role ensures that every SKU is accurately built, tracked, and communicated cross-functionally while contributing to seasonal line architecture, product strategies, and channel assortments.
The ideal candidate brings 3-5 years of merchandising experience, strong knowledge of retail math and merchandising fundamentals, and a detail-driven, process-oriented work style well suited for a fast-paced brand.
Key Responsibilities
Product & Data Management
Own SKU creation, product hierarchy building, and attribute coding within merchandising, PLM-like tools, and ERP systems.
Maintain and audit product setup throughout the lifecycle to ensure 100% accuracy across internal tools and downstream systems.
Manage seasonal updates, item status changes, and data cleanup.
Sample management: ordering samples for our sales team, marketing team and international team on a seasonal basis. Manage sample product storage flow in HQ and offsite.
3rd party photography studio management - ordering, timing, and labeling of new products
Merchandising Operations
Support development of seasonal product line frameworks, including SKU efficiency planning, carryover logic, style/color architecture, and segmentation by channel.
Assist in building assortments for wholesale and DTC using sales data, productivity metrics, and merchandising principles.
Build and maintain merchandising tools including line plans, line sheets, sell-in assets, and seasonal internal documents.
Track and manage seasonal calendars, deliverables, and cross-functional milestones.
Utilize and maintain the New Item Status Tracker (serving as our PLM) to ensure product data is updated, consistent, and reliable.
Analysis & Insights
Apply retail math to assess SKU performance, margin, productivity, and assortment efficiency.
Strong command of key retail and digital metrics such as sell-through, margin, full price realization, weeks of supply, repeat rates, and productivity KPIs.
Partner with Planning to gather selling reads and seasonal insights that inform future assortment decisions.
Cross-Functional Collaboration
Serve as the merchandising point person for product data accuracy and line information.
Collaborate with Product, Planning, Sales Ops, Marketing, OSP (Label Production), and Operations to ensure smooth product setup through go-to-market.
Support communication of product information to external wholesale partners through tools such as Envoy B2B.
Requirements
Bachelor's degree in Business, Marketing, or related field (or equivalent experience).
3-5 years of experience in merchandising, merchandise operations, planning, or related consumer product categories (footwear/apparel preferred).
Strong understanding of merchandising fundamentals, including assortment development, retail math, seasonal planning, and SKU optimization.
High proficiency in Excel/Sheets (pivot tables, VLOOKUP/XLOOKUP, data validation, complex formulas).
Familiarity with NetSuite, New Item Status Tracker, OSP (Label Production), and Envoy B2B are strong pluses.
Exceptional attention to detail; comfortable owning and managing large volumes of product information.
Proactive self-starter with excellent organization and follow-through.
Clear communicator and effective collaborator across teams.
Leadership/Cultural Requirements
Cultural fit is crucial - Strong desire to make people feel good and live our brand ethos is a must.
A “team first” attitude, collaborative mindset and openness to feedback is a must.
Contribute to a positive, can-do attitude.
Enthusiasm for organization, clear structure, and impeccably maintained product data.
Energized by connecting product strategy, sales insights, and operational execution.
Demonstrates initiative, anticipates issues, and thrives in a dynamic, fast-moving environment.
Brings a strong balance of analytical rigor and merchandising intuition.
Job Type: Full Time - Exempt, Hybrid based in Braintree, MA
OOFOS is an Equal Opportunity Employer. We recruit, hire, train and promote without discrimination due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law.