Account Executive jobs at Symplicity - 69 jobs

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. We are excited to announce an opportunity for a highly motivated and ambitious Account Executive to join our team, focused on Greenfield opportunity development. This role is ideal for a sales professional passionate about uncovering and capturing new market opportunities while driving growth for both the company and their career. As a Greenfield-focused AE, you will play a pivotal role in expanding our market presence, targeting untapped potential, and generating a robust pipeline of opportunities in industries such as Healthcare, Financial Services, Retail, and Technology. Responsibilities Proactive Prospecting: Leverage tools like Salesloft, 6sense, and LinkedIn Sales Navigator to research, identify, and engage new prospects in Greenfield accounts. Build and Maintain a Robust Pipeline: Focus on continuously filling the top of the funnel with high-quality leads and progressing opportunities through the pipeline. Activity Management: Drive high levels of outreach activity (calls, emails, and social selling) to ensure consistent engagement with prospects. Account Mapping: Identify key decision-makers and influencers within target accounts, building a comprehensive understanding of account structures and priorities. Partner with BDRs: Collaborate closely with Business Development Representatives to design effective outreach campaigns and maximize opportunity generation. Leverage Data and Insights: Use tools like 6sense to identify buying signals and prioritize outreach to accounts showing intent or engagement with marketing campaigns. Conduct Targeted Campaigns: Work with marketing teams to run account-based campaigns tailored to verticals like Healthcare, Financial Services, Retail, and Technology. Measure and Optimize Activity: Monitor outreach metrics and pipeline health using Salesforce, Clari, and other tools, making data-driven adjustments to strategies. Strategic Account Planning: Develop account penetration strategies for key Greenfield accounts, identifying the highest-potential opportunities to focus effort. Build Market Presence: Act as a brand ambassador, engaging in networking events, webinars, and industry forums to raise awareness and build connections. Collaborate Cross-Functionally: Work with solution consultants and marketing to create tailored messaging and align resources for top-priority accounts. Maintain CRM Discipline: Ensure accurate and timely updates in Salesforce, including logging activities, tracking progress, and maintaining detailed records for all Greenfield opportunities. Qualifications Proven Pipeline Generation: 5+ years of experience in B2B SaaS or technology sales with a demonstrated ability to generate and manage a healthy pipeline of new business opportunities. Hunter Mentality: A self-starter with a relentless focus on sourcing and qualifying new leads, particularly in Greenfield environments. Data-Driven Approach: Experience using tools like 6sense, Salesloft, Clari, and Salesforce to inform and optimize prospecting efforts. Industry Knowledge: Familiarity with key verticals such as Healthcare, Financial Services, Retail, and Technology is a plus. Excellent Communication Skills: Strong verbal and written skills, with the ability to craft compelling outreach messages and build relationships with C-level and senior decision-makers. Collaboration and Teamwork: Comfortable working with cross-functional teams, including BDRs, marketing, and solutions consultants, to achieve shared goals. Adaptability and Resilience: Thrives in a fast-paced, evolving sales environment and adjusts strategies based on feedback and results. Preferred Qualifications Familiarity with MEDDPICC and related sales methodologies. Experience working with cloud-based or customer experience (CX) solutions. Background in targeting and successfully penetrating large Greenfield accounts. Why Join Us? This role offers the opportunity to be at the forefront of growth, developing new market opportunities, and laying the groundwork for long-term success. If you're ready to take on a high-impact role that rewards creativity, persistence, and results, we want to hear from you! Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $84,100.00 - $147,900.00 Benefits: Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Senior Account Executive - Mid-Atlantic Genesys is seeking a Senior Account Executive in the Mid-Atlantic region (PA, DC, MD, DE, VA, NJ) to drive strategic revenue growth across a portfolio of large, complex enterprise customers and prospective new logo accounts. This role is responsible for owning executive relationships, leading transformational sales pursuits, and delivering multi-million-dollar outcomes for some of the world's largest organizations. The ideal candidate brings deep enterprise sales experience, strong executive presence, and the ability to position advanced cloud and AI-driven solutions to solve complex customer challenges. Role Scope & Impact * Owns and drives revenue growth across a defined portfolio of large, complex Fortune 500 enterprise accounts, with accountability for multi-million-dollar annual bookings and long-range pipeline development. * Operates as the primary executive relationship owner within assigned accounts (mix of existing customers and new logos), shaping customer strategy and influencing enterprise-wide transformation initiatives. Enterprise Sales Experience * 10+ years of experience in direct enterprise sales, consistently closing large, complex deals ($1-5M+ ARR) with long sales cycles (6-24 months). * Demonstrated ability to lead end-to-end enterprise pursuits, including deal strategy, executive alignment, competitive positioning, commercial structuring, and close. Industry & Solution Expertise * Strong experience in CCaaS, WEM, and CRM solution domains, with the ability to position platform-based, cloud-native solutions at enterprise scale. * Deep understanding of the AI-driven CX landscape, including Agentic AI, LLMs/LAMs, Virtual Agents, and Copilots, and the ability to connect technology capabilities to measurable customer outcomes. Strategic Account Leadership * Proven success developing and executing multi-year account strategies within complex enterprises. * Ability to build and sustain C-suite and senior executive relationships, align Genesys solutions to enterprise priorities, and drive both net-new and expansion opportunities through direct and partner-led motions. * Acts as a trusted advisor, advocating for customers while identifying opportunities for innovation and growth. Executive Communication & Business Acumen * Strong executive presence with the ability to lead C-level conversations, articulate Genesys' strategy and differentiation, and influence complex buying committees. * Demonstrates high business and technical acumen, translating customer challenges into solution architectures and business cases that support transformation initiatives. Territory & Pipeline Management * Data-driven approach to territory planning, pipeline generation, and forecast accuracy. * Ability to analyze market dynamics, customer signals, and competitive landscape to prioritize resources and maximize bookings. Collaboration & Team Selling * Experience leading cross-functional account teams, including solution consultants, enterprise architects, customer success, professional services, partners, and executive stakeholders. * Thrives in a team-selling environment, aligning diverse contributors around a unified account strategy and customer outcome. Operating Rigor & Methodology * Disciplined in the use of enterprise sales methodologies, including MEDDPIC, to qualify opportunities, manage risk, and drive predictable outcomes. * High attention to detail, operational rigor, and accountability in deal execution. Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $103,100.00 - $191,500.00 Benefits: * Medical, Dental, and Vision Insurance. * Telehealth coverage * Flexible work schedules and work from home opportunities * Development and career growth opportunities * Open Time Off in addition to 10 paid holidays * 401(k) matching program * Adoption Assistance * Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. The Senior Account Executive is the catalyst behind Genesys' success as an organization. As a consultative sales professional, the Account Executive is responsible for driving revenue growth and bringing in net new business from prospects and current customers. Account Executives help solve the business needs of prospects and customers by aligning those needs and objectives with Genesys solution(s). Account Executives own all opportunities and customers and are responsible for coordinating resources and managing the sales campaign across the entire opportunity pipeline. What experience do you need to have? * 7+ years' experience of direct, outside sales, quota-carrying role selling enterprise software solutions (multi-million dollar transactions, 6-24 month sales cycles) within the enterprise space (F500) * Experience selling Cloud, SaaS and AI-based solutions in the following areas: Customer Experience (CX), Cloud Contact Center (CCaaS), Workforce Engagement Management (WEM), Customer Journey Analytics, Conversational AI (Bots and Virtual Agents) and AI Copilots, Customer Relationship Management (CRM), etc. * Proven track record developing strategic relationships within the enterprise account space, building executive relationships (C-level), driving innovation, growing new pipeline (organic and through the channel), and developing strategic long-term account plans. * Ability to effectively communicate our company's strategic vision and unique capabilities to customers, connecting them to the customers' business, and sharing a compelling plan on how we can help solve the customer's business challenges. * Experience developing marketing and prospecting plans for territory growth, with a track record of new logo account development. Ability to be an advocate for existing customers while driving upsell and cross sell opportunities. * Be a "High Energy", results-oriented achiever and a team player willing to work in a demanding and dynamic environment. Experience with team selling and leading a diverse set of talented individuals towards a common goal within an account. * Proven experience understanding customer needs and being able to articulate complex technology solutions * Confirmed ability to lead complex sales cycle, with a track record of successful revenue attainment. * Familiarity with the MEDDPICC selling methodology. * BS or BA degree or equivalent work-related work experience * Ability to travel up to 30% Key Responsibilities: * Deep Understanding of the customer business environment. * Presents product information to prospects, customers, and partners. * Pipeline development through a combination of phone calls, email campaigns, and market sector knowledge/intelligence. * Generates short-term results independently. * Collaboratively strategizes for solving deal-level challenges. * Creates and maintains a sales pipeline to hit and surpass goals within designated market sectors * Accurately forecasts quarterly revenue and delivers on that revenue Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $103,100.00 - $191,500.00 Benefits: * Medical, Dental, and Vision Insurance. * Telehealth coverage * Flexible work schedules and work from home opportunities * Development and career growth opportunities * Open Time Off in addition to 10 paid holidays * 401(k) matching program * Adoption Assistance * Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Job Description Job Title: SMB Account Executive Department & Team: NA Growth Location: North East Summary: Do you have a passion to create amazing customer experiences? Are you a creative and dynamic sales professional? As a SMB Account Executive, you will be responsible for revenue growth with new and existing customers in a fast-growing market. In this role, your primary objective is to hunt and close new logos. We look for individuals who have a proven track record of overachieving and who like to WIN! Why work for Genesys? You have the opportunity drive the business through accurate forecasting and account management. You have the opportunity to create dynamic sales presentations working with industry technical experts. You will have a unique opportunity to understand our customers strategies and help them drive their business using our unique solutions. You will own your business plan, which includes developing networks, hunting, and fostering relationships Showcase your proven abilities to create relationships with executives, stakeholders, and key influencers. You will work with key Channel Partners to identify and execute on joint opportunities Working for a Magic Quadrant leader with a focus on AI innovations What do you need to have? Excellent communication Proven experience in understanding and solving problems Desire to bring creativity to work 0-2 years of sales experience BS or BA degree or equivalent work-related work experience Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $63,100.00 - $110,900.00 Benefits: Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Job Description Job Title: SMB Account Executive Department & Team: NA Growth Location: North East Summary: Do you have a passion to create amazing customer experiences? Are you a creative and dynamic sales professional? As a SMB Account Executive, you will be responsible for revenue growth with new and existing customers in a fast-growing market. In this role, your primary objective is to hunt and close new logos. We look for individuals who have a proven track record of overachieving and who like to WIN! Why work for Genesys? You have the opportunity drive the business through accurate forecasting and account management. You have the opportunity to create dynamic sales presentations working with industry technical experts. You will have a unique opportunity to understand our customers strategies and help them drive their business using our unique solutions. You will own your business plan, which includes developing networks, hunting, and fostering relationships Showcase your proven abilities to create relationships with executives, stakeholders, and key influencers. You will work with key Channel Partners to identify and execute on joint opportunities Working for a Magic Quadrant leader with a focus on AI innovations What do you need to have? Excellent communication Proven experience in understanding and solving problems Desire to bring creativity to work 0-2 years of sales experience BS or BA degree or equivalent work-related work experience Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $63,100.00 - $110,900.00 Benefits: Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Job Description Job Title: SMB Account Executive Department & Team: NA Growth Location: North East Summary: Do you have a passion to create amazing customer experiences? Are you a creative and dynamic sales professional? As a SMB Account Executive, you will be responsible for revenue growth with new and existing customers in a fast-growing market. In this role, your primary objective is to hunt and close new logos. We look for individuals who have a proven track record of overachieving and who like to WIN! Why work for Genesys? * You have the opportunity drive the business through accurate forecasting and account management. * You have the opportunity to create dynamic sales presentations working with industry technical experts. * You will have a unique opportunity to understand our customers strategies and help them drive their business using our unique solutions. * You will own your business plan, which includes developing networks, hunting, and fostering relationships * Showcase your proven abilities to create relationships with executives, stakeholders, and key influencers. * You will work with key Channel Partners to identify and execute on joint opportunities * Working for a Magic Quadrant leader with a focus on AI innovations What do you need to have? * Excellent communication * Proven experience in understanding and solving problems * Desire to bring creativity to work * 0-2 years of sales experience * BS or BA degree or equivalent work-related work experience Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $63,100.00 - $110,900.00 Benefits: * Medical, Dental, and Vision Insurance. * Telehealth coverage * Flexible work schedules and work from home opportunities * Development and career growth opportunities * Open Time Off in addition to 10 paid holidays * 401(k) matching program * Adoption Assistance * Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Job Description Job Title: SMB Account Executive Department & Team: NA Growth Location: North East Summary: Do you have a passion to create amazing customer experiences? Are you a creative and dynamic sales professional? As a SMB Account Executive, you will be responsible for revenue growth with new and existing customers in a fast-growing market. In this role, your primary objective is to hunt and close new logos. We look for individuals who have a proven track record of overachieving and who like to WIN! Why work for Genesys? You have the opportunity drive the business through accurate forecasting and account management. You have the opportunity to create dynamic sales presentations working with industry technical experts. You will have a unique opportunity to understand our customers strategies and help them drive their business using our unique solutions. You will own your business plan, which includes developing networks, hunting, and fostering relationships Showcase your proven abilities to create relationships with executives, stakeholders, and key influencers. You will work with key Channel Partners to identify and execute on joint opportunities Working for a Magic Quadrant leader with a focus on AI innovations What do you need to have? Excellent communication Proven experience in understanding and solving problems Desire to bring creativity to work 0-2 years of sales experience BS or BA degree or equivalent work-related work experience Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $63,100.00 - $110,900.00 Benefits: Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Job Description Job Title: SMB Account Executive Department & Team: NA Growth Location: North East Summary: Do you have a passion to create amazing customer experiences? Are you a creative and dynamic sales professional? As a SMB Account Executive, you will be responsible for revenue growth with new and existing customers in a fast-growing market. In this role, your primary objective is to hunt and close new logos. We look for individuals who have a proven track record of overachieving and who like to WIN! Why work for Genesys? You have the opportunity drive the business through accurate forecasting and account management. You have the opportunity to create dynamic sales presentations working with industry technical experts. You will have a unique opportunity to understand our customers strategies and help them drive their business using our unique solutions. You will own your business plan, which includes developing networks, hunting, and fostering relationships Showcase your proven abilities to create relationships with executives, stakeholders, and key influencers. You will work with key Channel Partners to identify and execute on joint opportunities Working for a Magic Quadrant leader with a focus on AI innovations What do you need to have? Excellent communication Proven experience in understanding and solving problems Desire to bring creativity to work 0-2 years of sales experience BS or BA degree or equivalent work-related work experience Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $63,100.00 - $110,900.00 Benefits: Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Job Description Sr. Account Executive, BPO Sales Genesys has forged a new market sector and we are seeking extraordinary Account Executives who can be the catalyst for our continued growth and success. With personal impact and gravitas, you will be comfortable around the C suite customers. With a consultative selling approach, you will be able to position the full Genesys portfolio to the customer without effort. We expect you to step into the customers shoes to help them see how they can reap the benefits our products will bring them. You can do this because you will have a deep understanding of industry drivers, challenges and expected business outcomes. Our Account Executives work cross functionally, and across regions if required. They orchestrate internal teams as well as partners along the Sales Process to ensure the customer is provided with effective and knowledgeable service. In this role, the primary responsibilities will include (but are not limited to): · Taking appropriate actions to increase our net logos and winning Cloud business by meeting prospective customers, developing a deep understanding of their current and future environment. · Developing strategic account plans for your accounts and executing on the plans you have designed. · Effectively communicating Genesys strategic vision and unique capabilities to customers, connecting them to the customers' business and shares a compelling plan on how Genesys can help solve the customers business challenges. · Pulling in overlay expertise to support value realization · Proactively identifying and managing customer concerns or risk to guide the customer to the best fit offer. · Helping to facilitate a smooth transition from pre-commit thru to implementation · Negotiating a financial win/win solution for the client and Genesys, to close the deal and strengthen the relationship for the future. You will do all of this while maintaining a vibrant pipeline for consistent success, building new relationships, and maintaining longstanding relationships. Additionally, you will constantly be an advocate for the always upsell and cross sell opportunities with existing customers and be a Brand Ambassador for Genesys. Other requirements: · 7+ years experience of software sales experience · Strong preference for Cloud sales · Familiarity and comfort with subscription sales · Proven success with working at C suite level · Track record of hitting your targets · Able to talk to sustained strategic account focus over a long complex sales cycle · BS or BA degree or equivalent work-related experience · Ability to travel up to 50% Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $111,700.00 - $196,300.00 Benefits: Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Job Description Job Title: SMB Account Executive Department & Team: NA Growth Location: North East Summary: Do you have a passion to create amazing customer experiences? Are you a creative and dynamic sales professional? As a SMB Account Executive, you will be responsible for revenue growth with new and existing customers in a fast-growing market. In this role, your primary objective is to hunt and close new logos. We look for individuals who have a proven track record of overachieving and who like to WIN! Why work for Genesys? You have the opportunity drive the business through accurate forecasting and account management. You have the opportunity to create dynamic sales presentations working with industry technical experts. You will have a unique opportunity to understand our customers strategies and help them drive their business using our unique solutions. You will own your business plan, which includes developing networks, hunting, and fostering relationships Showcase your proven abilities to create relationships with executives, stakeholders, and key influencers. You will work with key Channel Partners to identify and execute on joint opportunities Working for a Magic Quadrant leader with a focus on AI innovations What do you need to have? Excellent communication Proven experience in understanding and solving problems Desire to bring creativity to work 0-2 years of sales experience BS or BA degree or equivalent work-related work experience Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $63,100.00 - $110,900.00 Benefits: Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Job Description Job Title: SMB Account Executive Department & Team: NA Growth Location: North East Summary: Do you have a passion to create amazing customer experiences? Are you a creative and dynamic sales professional? As a SMB Account Executive, you will be responsible for revenue growth with new and existing customers in a fast-growing market. In this role, your primary objective is to hunt and close new logos. We look for individuals who have a proven track record of overachieving and who like to WIN! Why work for Genesys? * You have the opportunity drive the business through accurate forecasting and account management. * You have the opportunity to create dynamic sales presentations working with industry technical experts. * You will have a unique opportunity to understand our customers strategies and help them drive their business using our unique solutions. * You will own your business plan, which includes developing networks, hunting, and fostering relationships * Showcase your proven abilities to create relationships with executives, stakeholders, and key influencers. * You will work with key Channel Partners to identify and execute on joint opportunities * Working for a Magic Quadrant leader with a focus on AI innovations What do you need to have? * Excellent communication * Proven experience in understanding and solving problems * Desire to bring creativity to work * 0-2 years of sales experience * BS or BA degree or equivalent work-related work experience Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $63,100.00 - $110,900.00 Benefits: * Medical, Dental, and Vision Insurance. * Telehealth coverage * Flexible work schedules and work from home opportunities * Development and career growth opportunities * Open Time Off in addition to 10 paid holidays * 401(k) matching program * Adoption Assistance * Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Job Description Job Title: SMB Account Executive Department & Team: NA Growth Location: North East Summary: Do you have a passion to create amazing customer experiences? Are you a creative and dynamic sales professional? As a SMB Account Executive, you will be responsible for revenue growth with new and existing customers in a fast-growing market. In this role, your primary objective is to hunt and close new logos. We look for individuals who have a proven track record of overachieving and who like to WIN! Why work for Genesys? * You have the opportunity drive the business through accurate forecasting and account management. * You have the opportunity to create dynamic sales presentations working with industry technical experts. * You will have a unique opportunity to understand our customers strategies and help them drive their business using our unique solutions. * You will own your business plan, which includes developing networks, hunting, and fostering relationships * Showcase your proven abilities to create relationships with executives, stakeholders, and key influencers. * You will work with key Channel Partners to identify and execute on joint opportunities * Working for a Magic Quadrant leader with a focus on AI innovations What do you need to have? * Excellent communication * Proven experience in understanding and solving problems * Desire to bring creativity to work * 0-2 years of sales experience * BS or BA degree or equivalent work-related work experience Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $63,100.00 - $110,900.00 Benefits: * Medical, Dental, and Vision Insurance. * Telehealth coverage * Flexible work schedules and work from home opportunities * Development and career growth opportunities * Open Time Off in addition to 10 paid holidays * 401(k) matching program * Adoption Assistance * Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Job Description Job Title: SMB Account Executive Department & Team: NA Growth Location: North East Summary: Do you have a passion to create amazing customer experiences? Are you a creative and dynamic sales professional? As a SMB Account Executive, you will be responsible for revenue growth with new and existing customers in a fast-growing market. In this role, your primary objective is to hunt and close new logos. We look for individuals who have a proven track record of overachieving and who like to WIN! Why work for Genesys? You have the opportunity drive the business through accurate forecasting and account management. You have the opportunity to create dynamic sales presentations working with industry technical experts. You will have a unique opportunity to understand our customers strategies and help them drive their business using our unique solutions. You will own your business plan, which includes developing networks, hunting, and fostering relationships Showcase your proven abilities to create relationships with executives, stakeholders, and key influencers. You will work with key Channel Partners to identify and execute on joint opportunities Working for a Magic Quadrant leader with a focus on AI innovations What do you need to have? Excellent communication Proven experience in understanding and solving problems Desire to bring creativity to work 0-2 years of sales experience BS or BA degree or equivalent work-related work experience Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $63,100.00 - $110,900.00 Benefits: Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Account Executive, Commercial * Do you have a passion to create amazing customer experiences? * Are you a creative and dynamic sales professional? As a Commercial Account Executive, you will be responsible for revenue growth with new and existing customers in an assigned geographic territory. In this role, your primary objective is to hunt and close new logos. We look for individuals who have a proven track record of overachieving and who likes to WIN! Why Work For Genesys? * Genesys is the best of both worlds: You get to work for an established market leader AND have the opportunity that comes with high year over year growth. * Work hard, play hard culture: You will be asked to do hard things and invest in your development, but will have the opportunity to manage your own schedule with a flexible time off schedule. * Amazing Product and People: Genesys Cloud platform IS the market leader (backed by Gartner MQ position) and you will work with amazing people in its development. * You own your earnings potential: you can build a lucrative pipeline of opportunity in a high growth solution segment. * You will own your own territory which includes developing networks, hunting, and fostering relationships. What Experience Do You Need to Have? * Proven experience leading complex sales cycles with a track record of accurately forecasting and closing large ($400K or greater) deals. * Proven experience understanding customer needs and creating solutions using our products to solve their biggest challenges. * Proven experience communicating, negotiating, and closing with customer executives and key stakeholders. * History of peer collaboration; sharing best practices and learning from your own/other's setbacks. * Proven track record of building and maintain sales pipeline at or above 3X quota. * 5+ years of sales experience (Cloud or SaaS based software sales preferred) * Experience using MEDDPICC or similar qualification framework a plus. Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $84,100.00 - $147,900.00 Benefits: * Medical, Dental, and Vision Insurance. * Telehealth coverage * Flexible work schedules and work from home opportunities * Development and career growth opportunities * Open Time Off in addition to 10 paid holidays * 401(k) matching program * Adoption Assistance * Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you. The Sales Engineer plays an integral part in the sales cycle and is responsible for assisting the Sales Organization with technical questions, presenting our platform, and establishing confidence in the Feedonomics platform. To accomplish this, the Sales Engineer must be able to identify and understand a prospect or client's technical business requirements and whether those can be solved by Feedonomics. What You'll Do: Participate in all stages of the mid-market sales lifecycle including: Provide technical input on discovery calls. Give in depth demonstrations of the Feedonomics platform. Prepare and showcase custom demos or data setups. Review technical details with final decision makers at the end of the sales cycle. Attend and/or schedule internal calls to discuss technical matters related to active deals. Document all customer questions to ensure immediate follow-up on all outstanding issues. Communicate technical requirements inside CRM and ensure knowledge transfer to operational teams. Participate in all team activities (Weekly Sales Engineering team meeting, Sales Summits, Office Hours with Product team, etc). Understand competitive positioning and be effective in differentiating Feedonomics. Install, configure, and troubleshoot Feedonomics platform integrations to import data and identify any discrepancies or causes for delay. Creating internal technical documentation related to Sales Engineering processes. Who You Are: 2 years of experience in a client facing technical role (Sales Engineering, Technical Account Management, etc.) Experience working in an e-commerce and technical environment supporting high volume, transactional applications, and data transformation/exchange Proficient in adapting to new software tools and environments Understanding of advertising channels, marketplaces and web stores such as Amazon, eBay, Magento, Shopify, etc. Understanding of online marketing and advertising concepts ● Technical working knowledge of API integrations Master Communicator - You possess strong verbal, presentation, written, listening, and organizational skills. Problem Solver - You're adept at using critical thinking to assess and develop solutions for prospects with low to moderate levels of sophistication and complexity. Effective at Prioritization - You effectively manage your workload and prioritize activities. Driven - You are energetic, self-starting, and have a sense of urgency and passion for winning. Thoughtful - You anticipate where potential issues are and plan your approach accordingly Collaborative - You collaborate readily and motivate multiple groups toward accomplishing a task. Education: Bachelor's degree required. #LI-LP1 #LI-REMOTE (Pay Transparency Range: $75,000 - 118,000 OTE) The exact salary will be dependent on the successful candidate's location, relevant knowledge, skills, and qualifications. Inclusion and Belonging At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team. Learn more about the Commerce team, culture and benefits at ********************************* Protect Yourself Against Hiring Scams: Our Corporate Disclaimer Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: Commerce does not offer jobs to individuals who do not go through our formal hiring process. Commerce will never: require payment of recruitment fees from candidates; request personally identifiable information through unsanctioned websites or applications; attempt to solicit money from you as part of the hiring process or as part of an employment offer; solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Account Executive, Commercial Do you have a passion to create amazing customer experiences? Are you a creative and dynamic sales professional? As a Commercial Account Executive, you will be responsible for revenue growth with new and existing customers in an assigned geographic territory. In this role, your primary objective is to hunt and close new logos. We look for individuals who have a proven track record of overachieving and who likes to WIN! Why Work For Genesys? Genesys is the best of both worlds: You get to work for an established market leader AND have the opportunity that comes with high year over year growth. Work hard, play hard culture: You will be asked to do hard things and invest in your development, but will have the opportunity to manage your own schedule with a flexible time off schedule. Amazing Product and People: Genesys Cloud platform IS the market leader (backed by Gartner MQ position) and you will work with amazing people in its development. You own your earnings potential: you can build a lucrative pipeline of opportunity in a high growth solution segment. You will own your own territory which includes developing networks, hunting, and fostering relationships. What Experience Do You Need to Have? Proven experience leading complex sales cycles with a track record of accurately forecasting and closing large ($400K or greater) deals. Proven experience understanding customer needs and creating solutions using our products to solve their biggest challenges. Proven experience communicating, negotiating, and closing with customer executives and key stakeholders. History of peer collaboration; sharing best practices and learning from your own/other's setbacks. Proven track record of building and maintain sales pipeline at or above 3X quota. 5+ years of sales experience (Cloud or SaaS based software sales preferred) Experience using MEDDPICC or similar qualification framework a plus. Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $84,100.00 - $147,900.00 Benefits: Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Account Executive, Commercial Do you have a passion to create amazing customer experiences? Are you a creative and dynamic sales professional? As a Commercial Account Executive, you will be responsible for revenue growth with new and existing customers in an assigned geographic territory. In this role, your primary objective is to hunt and close new logos. We look for individuals who have a proven track record of overachieving and who likes to WIN! Why Work For Genesys? Genesys is the best of both worlds: You get to work for an established market leader AND have the opportunity that comes with high year over year growth. Work hard, play hard culture: You will be asked to do hard things and invest in your development, but will have the opportunity to manage your own schedule with a flexible time off schedule. Amazing Product and People: Genesys Cloud platform IS the market leader (backed by Gartner MQ position) and you will work with amazing people in its development. You own your earnings potential: you can build a lucrative pipeline of opportunity in a high growth solution segment. You will own your own territory which includes developing networks, hunting, and fostering relationships. What Experience Do You Need to Have? Proven experience leading complex sales cycles with a track record of accurately forecasting and closing large ($400K or greater) deals. Proven experience understanding customer needs and creating solutions using our products to solve their biggest challenges. Proven experience communicating, negotiating, and closing with customer executives and key stakeholders. History of peer collaboration; sharing best practices and learning from your own/other's setbacks. Proven track record of building and maintain sales pipeline at or above 3X quota. 5+ years of sales experience (Cloud or SaaS based software sales preferred) Experience using MEDDPICC or similar qualification framework a plus. Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $84,100.00 - $147,900.00 Benefits: Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Account Executive, Commercial * Do you have a passion to create amazing customer experiences? * Are you a creative and dynamic sales professional? As a Commercial Account Executive, you will be responsible for revenue growth with new and existing customers in an assigned geographic territory. In this role, your primary objective is to hunt and close new logos. We look for individuals who have a proven track record of overachieving and who likes to WIN! Why Work For Genesys? * Genesys is the best of both worlds: You get to work for an established market leader AND have the opportunity that comes with high year over year growth. * Work hard, play hard culture: You will be asked to do hard things and invest in your development, but will have the opportunity to manage your own schedule with a flexible time off schedule. * Amazing Product and People: Genesys Cloud platform IS the market leader (backed by Gartner MQ position) and you will work with amazing people in its development. * You own your earnings potential: you can build a lucrative pipeline of opportunity in a high growth solution segment. * You will own your own territory which includes developing networks, hunting, and fostering relationships. What Experience Do You Need to Have? * Proven experience leading complex sales cycles with a track record of accurately forecasting and closing large ($400K or greater) deals. * Proven experience understanding customer needs and creating solutions using our products to solve their biggest challenges. * Proven experience communicating, negotiating, and closing with customer executives and key stakeholders. * History of peer collaboration; sharing best practices and learning from your own/other's setbacks. * Proven track record of building and maintain sales pipeline at or above 3X quota. * 5+ years of sales experience (Cloud or SaaS based software sales preferred) * Experience using MEDDPICC or similar qualification framework a plus. Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $84,100.00 - $147,900.00 Benefits: * Medical, Dental, and Vision Insurance. * Telehealth coverage * Flexible work schedules and work from home opportunities * Development and career growth opportunities * Open Time Off in addition to 10 paid holidays * 401(k) matching program * Adoption Assistance * Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Job Description Sr. Account Executive, BPO Sales Genesys has forged a new market sector and we are seeking extraordinary Account Executives who can be the catalyst for our continued growth and success. With personal impact and gravitas, you will be comfortable around the C suite customers. With a consultative selling approach, you will be able to position the full Genesys portfolio to the customer without effort. We expect you to step into the customers shoes to help them see how they can reap the benefits our products will bring them. You can do this because you will have a deep understanding of industry drivers, challenges and expected business outcomes. Our Account Executives work cross functionally, and across regions if required. They orchestrate internal teams as well as partners along the Sales Process to ensure the customer is provided with effective and knowledgeable service. In this role, the primary responsibilities will include (but are not limited to): * Taking appropriate actions to increase our net logos and winning Cloud business by meeting prospective customers, developing a deep understanding of their current and future environment. * Developing strategic account plans for your accounts and executing on the plans you have designed. * Effectively communicating Genesys strategic vision and unique capabilities to customers, connecting them to the customers' business and shares a compelling plan on how Genesys can help solve the customers business challenges. * Pulling in overlay expertise to support value realization * Proactively identifying and managing customer concerns or risk to guide the customer to the best fit offer. * Helping to facilitate a smooth transition from pre-commit thru to implementation * Negotiating a financial win/win solution for the client and Genesys, to close the deal and strengthen the relationship for the future. You will do all of this while maintaining a vibrant pipeline for consistent success, building new relationships, and maintaining longstanding relationships. Additionally, you will constantly be an advocate for the always upsell and cross sell opportunities with existing customers and be a Brand Ambassador for Genesys. Other requirements: * 7+ years experience of software sales experience * Strong preference for Cloud sales * Familiarity and comfort with subscription sales * Proven success with working at C suite level * Track record of hitting your targets * Able to talk to sustained strategic account focus over a long complex sales cycle * BS or BA degree or equivalent work-related experience * Ability to travel up to 50% Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $111,700.00 - $196,300.00 Benefits: * Medical, Dental, and Vision Insurance. * Telehealth coverage * Flexible work schedules and work from home opportunities * Development and career growth opportunities * Open Time Off in addition to 10 paid holidays * 401(k) matching program * Adoption Assistance * Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.