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Synchrony Financial overview

Industry
Financial Services
Revenue
Headquarters
Employees
16,500
Founded in
Website
Organization type
Public
Social media
Synchrony Financial offers expertise, partnership and innovation to help businesses and customers achieve their unique ambitions. With over 84 years of experience, they are a leader in financing major consumer purchases and elective healthcare and the largest provider of private label credit cards in the United States.
The staff at Synchrony Financial come from unusually diverse demographic backgrounds. The company is 60.6% female and 34.6% ethnic minorities. Despite its diversity in other areas, Synchrony Financial employees are noticeably lacking in political diversity. It has an unusually high proportion of employees who are members of the Democratic Party, at 79.0%. Employees seem to enjoy working in an otherwise diverse workplace that is dominated by members of the Democratic Party. Synchrony Financial has great employee retention with staff members usually staying with the company for 4.4 years.The average employee at Synchrony Financial makes $48,657 per year. Pay at Synchrony Financial is significantly lower than some of its highest paying competitors, like Mastercard, Discover, and Regional Acceptance, which pay $99,226, $61,535, and $60,293, respectively.
Synchrony Financial is an industry leader with 16,500 employees and an annual revenue of $14.8B that is headquartered in Stamford, CT.

Synchrony Financial's mission statement

Creating financial and technology solutions to move our customers and partners toward their goals, on their terms.

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3.5/5

Synchrony Financial employee reviews

Based on 11 ratings

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Job openings at Synchrony Financial
111 positions

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Synchrony Financial employee reviews

Synchrony Financial employee reviews
3.5/5

Based on 11 ratings

Work at Synchrony Financial? Share your experience.
Employee reviews
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1.0
A zippia user wrote a review on Oct 2024
Synchrony Financial benefits

This is a scambank.with PayPal

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1.0
A zippia user wrote a review on May 2024
Pros of working at Synchrony Financial

Getting to provide horrible customer service

Cons of working at Synchrony Financial

having to work at Synchrony. The worst bank possible

Synchrony Financial benefits

there are no benefits unless you like being a bad human being

What do you like best about Synchrony Financial's CEO and the leadership team?

The horrible customer service starts at the top!

How would you improve Synchrony Financial's culture?

start over

How did you prepare for the Synchrony Financial interview?

throwing out all my morals

How does your compensation at Synchrony Financial compare to the industry average?

low. just like the customer service of the company

What's the diversity at Synchrony Financial like?

there are plenty of untrained people

What brings you the most joy at Synchrony Financial?

Getting to leave knowing I have ruined peoples lives

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5.0
A zippia user wrote a review on Jul 2023
Pros of working at Synchrony Financial

My employer covers health benefits, having paid holidays,comfortable working at home

Synchrony Financial benefits

Sodexo

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4.0
A zippia user wrote a review on Jul 2021
Pros of working at Synchrony Financial

it was an office job and I enjoy being on the computer

Cons of working at Synchrony Financial

Being on the phone. It was a call center

Synchrony Financial benefits

earning synchrony stars that can be redeemed for gift cards

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4.0
A zippia user wrote a review on Jun 2021
Pros of working at Synchrony Financial

Nice people and good diversity

Cons of working at Synchrony Financial

High call volume and not enough staff

Synchrony Financial benefits

Awesome retirement great 401k and lots and lots of vacation and personal time.

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5.0
A zippia user wrote a review on Apr 2021
Pros of working at Synchrony Financial

Empowers it's employees to find new ways to improve outcomes and solve problems.

Cons of working at Synchrony Financial

Work-life balance is not always there.

Synchrony Financial benefits

Annual bonus of (15%) and 100% matching retirement benefits up to 6% of annual income, and excellent healthcare coverage.

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5.0
A zippia user wrote a review on Oct 2020
Pros of working at Synchrony Financial

Work life balance

Cons of working at Synchrony Financial

Lack of new positions most people stay through retirement.

Synchrony Financial benefits

Adequate leave time.

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2.0
A zippia user wrote a review on Apr 2019
Pros of working at Synchrony Financial

There were many benefits. They have a free gym on site, a full lunch area, and a café. They also have great health benefits and options for therapy should you need it.

Cons of working at Synchrony Financial

I did not appreciate the fact that card holders could call in and be extremely disrespectful and we couldn't transfer to a manager for them to handle them. Also they also are very kid friendly. If your child is sick you only have so many times to call out to take care of that child. I understand every job is like this. But they make you seem like your the only person requesting to be off because of a sick child. A little more compassion and empathy would be appreciated from supervisors who never had children or has never been in a military family.

Synchrony Financial benefits

The all inclusive health care. Pretty much become a full time employee and you have full health coverage for a little less than $10

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5.0
A zippia user wrote a review on Jul 2018
Pros of working at Synchrony Financial

High rate of interest on all terms and more important the review given by customers gives more assurance to attract joining your financial institution

Cons of working at Synchrony Financial

You need to open branch's on major city's to contact the personnel in charge and ask more briefing to join your co's

Synchrony Financial benefits

Income on full time and part time jobs

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The team at Synchrony Financial

  • The founders of Synchrony Financial is Jeffrey G. Naylor.
  • The key people at Synchrony Financial are Brian D. Doubles and Jeffrey G. Naylor.
Key people
Brian D. Doubles
Jeffrey G. Naylor
The inside scoop
Synchrony is one of the nation's premier consumer financial services companies. Their roots in consumer finance trace back to 1932, and today they are the largest provider of private label credit cards in the United States based on volume and receivables. Synchrony offers private label and co-branded Dual Cards.

Synchrony Financial rankings

Synchrony Financial is ranked #70 on the Best companies to work for in Connecticut list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Synchrony Financial salaries

Average Synchrony Financial salary
$48,657
yearly
$23.39 hourly
Updated March 14, 2024

Evaluate Synchrony Financial's commitment to diversity and inclusion.

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Synchrony Financial diversity

9.7
Diversity score
We calculated Synchrony Financial’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Synchrony Financial’s workforce.
Synchrony Financial diversity summary. Zippia estimates Synchrony Financial's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated Synchrony Financial's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Synchrony Financial's workforce.
  • Synchrony Financial has 16,500 employees.
  • 61% of Synchrony Financial employees are women, while 39% are men.
  • The most common ethnicity at Synchrony Financial is White (65%).
  • 13% of Synchrony Financial employees are Hispanic or Latino.
  • 10% of Synchrony Financial employees are Black or African American.
  • The average employee at Synchrony Financial makes $48,657 per year.
  • Synchrony Financial employees are most likely to be members of the democratic party.
  • Employees at Synchrony Financial stay with the company for 4.4 years on average.

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Synchrony Financial office locations

Synchrony Financial is headquartered in Stamford, CT

Biggest Synchrony Financial locations

RankCityJob countAvg. salary
1Chicago, IL44$49,582
2Charlotte, NC36$47,139
3Phoenix, AZ31$46,921
4Saint Paul, MN28$49,970
5Boise, ID26$43,420
6Cincinnati, OH23$45,949
7New York, NY17$53,964
8San Francisco, CA6$55,441
9Austin, TX3$47,633
10Madison, WI3$47,694

Synchrony Financial financial performance

9.8
Performance score

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Zippia gives an in-depth look into the details of Synchrony Financial, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Synchrony Financial. The employee data is based on information from people who have self-reported their past or current employments at Synchrony Financial. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Synchrony Financial. The data presented on this page does not represent the view of Synchrony Financial and its employees or that of Zippia.

Synchrony Financial may also be known as or be related to Synchrony and Synchrony Financial.