Assistant Vice President jobs at Synchrony Financial

Role Summary/Purpose: Billions of digital interactions-and you'll enhance every user experience if you join our IT team as an Assistant resident, Front End UX/UI Developer. Imagine the scale of what we impact every second of every day through intuitive and compelling user interfaces. Now imagine what you can do to shape the future of acquisitions through design and frontend innovation-this is where your impact begins. As an Assistant Vice President, Front End UX/UI Developer, you will be a main architect of our React.js based user interfaces helping to lead the entire front end development process and drive outstanding user engagement. You will participate in hack-a-thons, partner with universities on innovation events, work with our famed Stamford Innovation Station-you'll bring us ideas about how to do things differently. You'll be defining what Front End Engineering and UX can mean here-and how it can affect the entire financial technology industry. It's an ideal time to come aboard-we're focused on the future, evolving as a company and helping define the financial services digital experience. With so much opportunity available, this is where you can make your mark. This role is an excellent fit for a candidate who has graduated Synchrony's Business Leadership Program in the IT track. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. You're the one we're looking for if you: Are passionate about creating seamless, accessible, and beautiful user interfaces that serve a Fortune 200 company Have strong design instincts and common sense-you think through UX problems to make sure designs are usable, elegant, performant, and scalable Are ready to be disruptive and innovative in the commerce space through compelling front end experiences Can work with product, marketing, and project management as part of an agile team Are ready to own your own career and destiny Have strong tech skills: React.js, JavaScript/TypeScript, HTML5, CSS3, and frontend tooling expertise We'll depend on you to: Lead a cross-shore front end development team Influence and collaborate with UX designers, product owners, and backend engineers to create amazing user experiences Mentor and influence colleagues up and down the organization Participate in Agile scrums with cross-functional teams Participate in agile sprints including planning, daily standups, backlog grooming sessions, and reviews Analyze and troubleshoot UI defects, performance issues, identify root causes and implement fixes Provide 24×7 on-call support periodically throughout the year for front end production incidents Work with third party vendors to develop or integrate front end software components Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor's degree and a minimum 4 years of experience in front end web application development OR, in lieu of degree, High School Diploma/GED and 6 years of frontend development experience Minimum of 2 years of experience specifically with React.js development Strong background in JavaScript (ES6+), TypeScript, HTML5, and CSS3 Experience with front end build tools and dependency management (e.g., npm, webpack) Ability to balance design, usability, and performance considerations Critical Thinking and Creativity Ability and flexibility to travel for business as required Desired Characteristics: Participation in/graduation from Synchrony's Business Leadership Program Deep experience building responsive and accessible web applications Strong knowledge of Agile methodologies Experience with modern testing frameworks like Jest, React Testing Library, Cypress Experience with continuous integration environments like Jenkins or GitHub Actions Experience working with cloud platforms for deployment and monitoring (e.g., AWS, Azure, or Pivotal Cloud Foundry) Familiarity with UX design tools and principles (e.g., Figma, Sketch, Adobe XD) Understanding of mobile-first and progressive web application (PWA) development Working knowledge of mobile web technologies including HTML5, CSS3, and browser compatibility Grade/Level: 10 The salary range for this position is 75,000.00 - 130,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology

Role Summary/Purpose: Senior Functional Remediation Coordinator (SFRC) leads complex consumer remediations that involve multiple levels of customer harm, ambiguity, or regulatory complexity. While SFRCs typically handle a higher proportion of complex remediation effort, they also can oversee medium and lower complexity scale remediations to ensure organization balance and efficient delivery. This role requires decision making across multiple stakeholders, managing cross-functional collaboration and driving remediation efforts autonomously. This role will mentor FRCs, take ownership of P1 and P2 remediations, and play a critical role in process improvement initiatives. Key Responsibilities: Manages a portfolio of complex and moderately complex remediations. Works with process owners, SMEs, and Analytics to identify impacted customer populations and assess the nature and extent of harm requiring remediation. Handles remediation with ambiguous or undefined paths requiring strong business process knowledge to understand possible downstream impacts necessary to design unique remediation plans, and expert-level knowledge of the remediation process. Mentor and coach FRCs by sharing expertise, tools, and strategies for managing effective remediation projects Manages escalations from FRCs to address urgent or significant remediation challenges. Operate with high levels of autonomy, making decisions on remediation approaches, timelines, and resource allocation. Partner with leadership and stakeholders to drive initiatives that optimize customer remediation methods and improve organizational efficiency. May lead a Remediation Pod that is focused on the portfolio of Issues within an L2 Process. The responsibility will involve facilitating regular business requirements discussions with L2/L3 process teams for groups of remediations related to that L2/L3 Partner with Analytics team to ensure proper creation of all execution files, assist in the research and resolution of accounts that have failed remediation, escalate if needed. Provide regular and detailed updates on project milestones, risks, expected timelines, and resolution outcomes to key stakeholders. Facilitate seamless stakeholder communication, resolve conflicts, and address escalations with confidence and tact. Work closely with issue owners and functional leaders to define expectations, manage deliverables, and secure actionable commitments for remediation efforts. Foster collaboration across departments such as Compliance, Legal, Operations, Growth, CD& Sales, and Finance to ensure coordinated execution of remediation plans. Identify gaps or risks in the remediation and escalate issues to relevant parties in a timely manner. Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor's degree in a financial or business-related field; OR in lieu of Bachelor's degree, high school diploma and 9+ years of relevant work experience 3+ years Project Management experience within Financial Services. 7+ years' experience in a financial services industry, operations, or customer service, sales, digital servicing setting 2+ years of experience successfully managing remediations Demonstrated ability to lead highly complex projects. Experience in fostering alignment across cross-functional teams, setting expectations, and maintaining accountability. Proficient with Microsoft Excel & PowerPoint Excellent interpersonal, analytical, organizational, written and verbal communication skills. Desired Characteristics: Deep understanding of the assigned functional area Highly effective in fostering alignment across cross-functional teams, setting expectations, and maintaining accountability. Experience with Synchrony system ( FDR, Workstation, ACM, DM10, Vision Plus, etc. ) Experience working in agile environments Creative problem solving skills Experience with Issue management processes and procedures Excellent interpersonal, analytical, organizational, written and verbal communication skills. Grade/Level: 11 The salary range for this position is 90,000.00 - 155,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology

Role Summary/Purpose: The AVP, Investor Relations is responsible for supporting the Investor Relations and Finance teams with actionable data and insightful analysis for inclusion in key communications. They will have direct ownership of all deliverables relating to sell-side analyst projections, peer tracking, buy- and sell-side engagement, managing the investor relations website and ensuring strong team organization and controls. In addition, they will partner closely with the Financial, Planning & Analysis, Public Relations and Corporate Governance leadership teams to optimize the content of our corporate disclosures. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Track analyst projections and ensure accuracy of published reports Assist in preparation of key earnings materials and investor conference materials Prepare shareholder targeting and composition analysis Conduct competitive peer analysis and briefing reports for meetings Liaise regularly with FP&A and Controllership counterparts to ensure alignment of teams, processes and deliverables Create weekly/monthly tracking reports summarizing Street engagement, stock performance and peer disclosures Maintain investor relations website Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor's Degree in Accounting/Finance; MBA, CFA or CPA a plus or in lieu of degree, 10 years equivalent experience. Minimum 5 years in finance, capital markets/treasury, investor relations or buy-/sell-side Strong understanding of credit card industry and relevant financial metrics and drivers Highly proficient in Microsoft Office suite Ability to learn and regularly utilize Bloomberg, Visible Alpha, IHS Markit (Ipreo BD Corporate) and Wdesk Ability and flexibility to travel for business as required Desired Characteristics: Strong financial, analytical and process skills Deep experience with financial models and demonstrated ability to run projections, scenario analysis, and synthesize key data points into insights Proactive, resourceful and detail-oriented, with ability to perform in dynamic environment with often-evolving expectations Excellent oral and written communication skills; ability to work cross functionally and communicate effectively with all levels of the organization Highly responsive to both internal and external constituents with a bias toward solution-oriented action Demonstrated ability to manage multiple priorities and stakeholders Ability to work independently and as part of a team Excellent organizational, planning and prioritization skills Grade/Level: 11 The salary range for this position is 90,000.00 - 155,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Finance

Roles Summary/Purpose: The AVP, Data Governance will support Synchrony's Data Governance and Quality Oversight function. This role will combine technical data quality and data analysis tasks with non-technical governance and operational risk responsibilities requiring strong communication and stakeholder engagement skills. The incumbent will work under the guidance of the VP, Data Governance & Quality Oversight Leader to help improve data quality, strengthen risk management processes, and advance data governance maturity. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Support oversight of data governance programs, including evaluation of data management policies, standards, and compliance with approved data management frameworks. Perform independent analysis of data quality metrics and issue management trends to identify risk themes, emerging concerns, and areas requiring enhanced controls. Review and challenge first line data quality rule execution, issue resolution, and control remediation activities for adequacy and effectiveness. Perform operational risk assessments related to data usage, data sharing, and data quality, including controlled testing and documentation of evidence. Document observations and risk themes, prepare reports, and present results to risk committees and governance forums. Facilitate Risk data forum focused on improving governance and data quality risk management maturity. Participate in the ongoing refinement of data risk oversight methodologies, processes, and tools. Drive automation initiatives to streamline data governance processes, enhance monitoring capabilities, and improve efficiency of data quality controls and reporting. Possesses knowledge of data lifecycle activities such as data definitions, data lineage and data quality Mentor team members in data usage and governance practices across US and India risk teams Perform other duties and special projects as assigned to support the second line data risk oversight agenda Qualifications/Requirements: Bachelor's degree in Finance, Business, Economics or equivalent and 6 years of data governance experience or in lieu of a Bachelor's degree, 8+ years of data governance experience. 4+ years of experience performing data governance control reviews and challenge in a financial institution. 4+ years of advanced governance tools such as Collibra, Ab Initio, Tableau Knowledge of data analysis tools such as SAS/ SQL Experience with data analysis and data quality assessment techniques Proven analytical skills with strong attention to detail and quality control of work product. Ability to professionally collaborate with both internal and external stakeholders Desired Characteristics: Ability to work independently in fast paced environment with demonstrated ability to accomplish goals on complex, time sensitive projects Strong PC proficiency (Microsoft Suite, including: Word, Excel and PowerPoint) Strong data analysis, data governance background Experience in financial services or banking industry with understanding of financial services regulatory environment Master's / MBA degree preferred in economics, finance, or business. Demonstrated data analysis experience. Excellent interpersonal skills - ability to foster relationships and create informal networks, both internal and external. Demonstrated written and oral communication skills and the ability to communicate effectively across all levels of the organization. Grade/Level: 11 The salary range for this position is 115,000.00 - 200,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit

AVP, Portfolio Credit -Lifestyle Role Summary/Purpose: The role will lead the overall credit management for Chico's portfolio within the Lifestyle Business Team. This individual acts as the key Credit interface to retail clients and client teams and requires extensive cross functional interaction including leadership and support of business and functional initiatives. The primary responsibility includes credit and operational risk evaluation; delinquency, loss and fraud mitigation; enforcement of credit policies; portfolio monitoring; input into deal structure and pricing and new program evaluation. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Work closely with client to minimize both Synchrony's and the retailer's risk, while continuing to grow the portfolio Work effectively cross-functionally to drive smart growth and client satisfaction in a safe and sound manner Prepare and present client facing and leadership team presentations to communicate credit performance and facilitate informed decisions Work closely with the credit leader, client teams and credit strategy teams to provide data and analytics in support of portfolio growth and loss mitigation efforts Be a leader in driving enhanced strategies, using champion/challenger leanings to manage credit and fraud risk Provide credit oversight and support in deal renewals and pricing processes; ensure portfolio deal structure and contract(s) are consistent with risk appetite Provide clear guidance to the organization on risk appetite and prudent growth Maintain effective and credible challenge of critical decisions and business processes Coordinate planning cycle with client teams to ensure consistency in business plans Qualifications/Requirements: Bachelor's degree and 4+ years of experience in credit, risk, or analytics; in lieu of a degree, 6+ years' experience in credit, risk or analytics Strong SAS, R or Python programming skills Experience analyzing large data sets to derive actionable insights Strong presentation skills with the ability to interact with and present to all levels of the organization and external client/partner Desired Characteristics: Experience developing Consumer Credit Risk or Fraud Strategies Excellent analytical and presentation skills within all levels of the organization. Ability to work independently with strong project management and communication skills Strategic thinker with ability to develop and implement actionable plans to drive business results Grade/Level: 11 The salary range for this position is 115,000.00 - 200,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit

Role Summary/Purpose: The AVP of Account Management Transactional Fraud (AMTF) Special Implementations is a position reporting to the VP, Account Management Transactional Fraud (AMTF) Special Implementations. This is an individual contributor position. This role is responsible for supporting ongoing Account Management initiatives (existing or new functionalities), and therefore requires strong hands-on data analytical skills using SAS and knowledge of certain Fiserv processes. The primary focus areas are data analytics, validation and reporting activities, establishing and enhancing controls, implementation of existing and new initiatives per requirements, and assisting in testing/execution of account actions. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Extract data using Data Warehouse tables to perform data analytics, reporting, sizing of accounts, identify potential gaps and execution anomalies Maintain strong quality control for the team's execution projects by managing testing and validation activities (based on applicable Data Warehouse tables or using Fiserv). Propose and establish new Controls as applicable Provide critical support for various account management initiatives, such as credit card Mass Reissues, credit card Upgrades/Migrations, Non-Mon and Datalink updates to Fiserv, Conversions/Deconversions/Terminations of portfolios, Credit Line Increase/Decrease Responsible for the monitoring of Experian Commercial Bureau refresh process, validating of TransUnion Consumer bureau refresh process, validating of MLA (Military Lending Act) fields on Fiserv, executing Liquidated Clients clean-up of accounts, assisting in credit bureau Annual Audit Create and maintain SOPs (standard operating procedures) and document end-to-end processes to successfully manage implementations, validate tests results, and prevent errors Work closely with requestors (including Account Management Strategy team) to understand the requirements and new functionalities in scope. Provide subject matter expertise and guidance for the testing, execution and post-production validation Validate new account setups ensuring that necessary fields are populated and passed over to Fiserv and applicable Data Warehouse tables Perform other duties and/or special projects as assigned Qualifications/Requirements: 5+ years of hands-on experience with Base SAS using SAS Studio, SAS EG, or similar software. Ability to create and update SAS codes, merge tables, independently review and summarize results, and make recommendations on next steps 3+ years of experience working with Fiserv screens and/or with Fiserv data 3+ years of work experience in M cycle and Production validation of Fiserv processes Ability to produce Non-Mon and Datalink files to Fiserv in applicable file layouts using SAS Capability to enhance/establish and automate controls/reports/validations Knowledge of essential Data Warehouse tables (or ability to learn independently) Attention to detail, timely and efficient follow ups, proactive tracking of action items and deliverables. Ability to work effectively with a wide range of end users, demonstrated leadership skills, precise communication and ability to interpret requirements Curious and investigative mindset for data and analytics. Ability to independently connect the dots between data findings and business impact PC proficiency (Microsoft Suite including: Word, Excel, PowerPoint, and Outlook) or comparable software applications Experience documenting end-to-end process flows and SOP's (standard operating procedures) Desired Characteristics: Understanding of Consumer and Commercial lending data, products, and practices Experience with Fiserv processes (such as credit card Mass Reissues, credit card Upgrades/Migrations, Non-Mon and Datalink processing, Credit Line updates, account Closures, Adverse Actions) Familiar with credit bureau data and capability to assist the team in annual credit bureau audits Willingness and desire to learn new skills independently and quickly Experience engaging and working with other teams to clarify requirements and gain alignment on projects/deliverables Bachelor's degree preferred in computer programming, IT, finance, business, economics, or other quantitative field (or 10+ years of relevant work experience, in lieu of a Bachelor's degree) Grade/Level: 10 The salary range for this position is 75,000.00 - 130,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit

**Role Summary/Purpose:** The AVP of Account Management Transactional Fraud (AMTF) Special Implementations is a position reporting to the VP, Account Management Transactional Fraud (AMTF) Special Implementations. This is an individual contributor position. This role is responsible for supporting ongoing Account Management initiatives (existing or new functionalities), and therefore requires strong hands-on data analytical skills using SAS and knowledge of certain Fiserv processes. The primary focus areas are data analytics, validation and reporting activities, establishing and enhancing controls, implementation of existing and new initiatives per requirements, and assisting in testing/execution of account actions. **_Our Way of Working_** **_We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events._** **Essential Responsibilities:** + Extract data using Data Warehouse tables to perform data analytics, reporting, sizing of accounts, identify potential gaps and execution anomalies + Maintain strong quality control for the team's execution projects by managing testing and validation activities (based on applicable Data Warehouse tables or using Fiserv). Propose and establish new Controls as applicable + Provide critical support for various account management initiatives, such as credit card Mass Reissues, credit card Upgrades/Migrations, Non-Mon and Datalink updates to Fiserv, Conversions/Deconversions/Terminations of portfolios, Credit Line Increase/Decrease + Responsible for the monitoring of Experian Commercial Bureau refresh process, validating of TransUnion Consumer bureau refresh process, validating of MLA (Military Lending Act) fields on Fiserv, executing Liquidated Clients clean-up of accounts, assisting in credit bureau Annual Audit + Create and maintain SOPs (standard operating procedures) and document end-to-end processes to successfully manage implementations, validate tests results, and prevent errors + Work closely with requestors (including Account Management Strategy team) to understand the requirements and new functionalities in scope. Provide subject matter expertise and guidance for the testing, execution and post-production validation + Validate new account setups ensuring that necessary fields are populated and passed over to Fiserv and applicable Data Warehouse tables + Perform other duties and/or special projects as assigned **Qualifications/Requirements:** + 5+ years of hands-on experience with Base SAS using SAS Studio, SAS EG, or similar software. Ability to create and update SAS codes, merge tables, independently review and summarize results, and make recommendations on next steps + 3+ years of experience working with Fiserv screens and/or with Fiserv data + 3+ years of work experience in M cycle and Production validation of Fiserv processes + Ability to produce Non-Mon and Datalink files to Fiserv in applicable file layouts using SAS + Capability to enhance/establish and automate controls/reports/validations + Knowledge of essential Data Warehouse tables (or ability to learn independently) + Attention to detail, timely and efficient follow ups, proactive tracking of action items and deliverables. Ability to work effectively with a wide range of end users, demonstrated leadership skills, precise communication and ability to interpret requirements + Curious and investigative mindset for data and analytics. Ability to independently connect the dots between data findings and business impact + PC proficiency (Microsoft Suite including: Word, Excel, PowerPoint, and Outlook) or comparable software applications + Experience documenting end-to-end process flows and SOP's (standard operating procedures) **Desired Characteristics:** + Understanding of Consumer and Commercial lending data, products, and practices + Experience with Fiserv processes (such as credit card Mass Reissues, credit card Upgrades/Migrations, Non-Mon and Datalink processing, Credit Line updates, account Closures, Adverse Actions) + Familiar with credit bureau data and capability to assist the team in annual credit bureau audits + Willingness and desire to learn new skills independently and quickly + Experience engaging and working with other teams to clarify requirements and gain alignment on projects/deliverables + Bachelor's degree preferred in computer programming, IT, finance, business, economics, or other quantitative field (or 10+ years of relevant work experience, in lieu of a Bachelor's degree) **Grade/Level: 10** The salary range for this position is **75,000.00 - 130,000.00** USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. **Eligibility Requirements:** + You must be 18 years or older + You must have a high school diploma or equivalent + You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process + You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. + New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. **Our Commitment:** When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. **Reasonable Accommodation Notice:** + Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. + If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time **Job Family Group:** Credit

**AVP, Portfolio Credit -Lifestyle** **Role Summary/Purpose:** The role will lead the overall credit management for Chico's portfolio within the Lifestyle Business Team. This individual acts as the key Credit interface to retail clients and client teams and requires extensive cross functional interaction including leadership and support of business and functional initiatives. The primary responsibility includes credit and operational risk evaluation; delinquency, loss and fraud mitigation; enforcement of credit policies; portfolio monitoring; input into deal structure and pricing and new program evaluation. **_Our Way of Working_** **_We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events._** **Essential Responsibilities:** + Work closely with client to minimize both Synchrony's and the retailer's risk, while continuing to grow the portfolio + Work effectively cross-functionally to drive smart growth and client satisfaction in a safe and sound manner + Prepare and present client facing and leadership team presentations to communicate credit performance and facilitate informed decisions + Work closely with the credit leader, client teams and credit strategy teams to provide data and analytics in support of portfolio growth and loss mitigation efforts + Be a leader in driving enhanced strategies, using champion/challenger leanings to manage credit and fraud risk + Provide credit oversight and support in deal renewals and pricing processes; ensure portfolio deal structure and contract(s) are consistent with risk appetite + Provide clear guidance to the organization on risk appetite and prudent growth + Maintain effective and credible challenge of critical decisions and business processes + Coordinate planning cycle with client teams to ensure consistency in business plans **Qualifications/Requirements:** + Bachelor's degree and 4+ years of experience in credit, risk, or analytics; in lieu of a degree, 6+ years' experience in credit, risk or analytics + Strong SAS, R or Python programming skills + Experience analyzing large data sets to derive actionable insights + Strong presentation skills with the ability to interact with and present to all levels of the organization and external client/partner **Desired Characteristics:** + Experience developing Consumer Credit Risk or Fraud Strategies + Excellent analytical and presentation skills within all levels of the organization. + Ability to work independently with strong project management and communication skills + Strategic thinker with ability to develop and implement actionable plans to drive business results **Grade/Level: 11** The salary range for this position is **115,000.00 - 200,000.00** USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. **Eligibility Requirements:** + You must be 18 years or older + You must have a high school diploma or equivalent + You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process + You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. + New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. **Our Commitment:** When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. **Reasonable Accommodation Notice:** + Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. + If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time **Job Family Group:** Credit

**Role Summary/Purpose:** Senior Functional Remediation Coordinator (SFRC) leads complex consumer remediations that involve multiple levels of customer harm, ambiguity, or regulatory complexity. While SFRCs typically handle a higher proportion of complex remediation effort, they also can oversee medium and lower complexity scale remediations to ensure organization balance and efficient delivery. This role requires decision making across multiple stakeholders, managing cross-functional collaboration and driving remediation efforts autonomously. This role will mentor FRCs, take ownership of P1 and P2 remediations, and play a critical role in process improvement initiatives. **Key Responsibilities:** + Manages a portfolio of complex and moderately complex remediations. Works with process owners, SMEs, and Analytics to identify impacted customer populations and assess the nature and extent of harm requiring remediation. + Handles remediation with ambiguous or undefined paths requiring strong business process knowledge to understand possible downstream impacts necessary to design unique remediation plans, and expert-level knowledge of the remediation process. + Mentor and coach FRCs by sharing expertise, tools, and strategies for managing effective remediation projects + Manages escalations from FRCs to address urgent or significant remediation challenges. + Operate with high levels of autonomy, making decisions on remediation approaches, timelines, and resource allocation. + Partner with leadership and stakeholders to drive initiatives that optimize customer remediation methods and improve organizational efficiency. + May lead a Remediation Pod that is focused on the portfolio of Issues within an L2 Process. The responsibility will involve facilitating regular business requirements discussions with L2/L3 process teams for groups of remediations related to that L2/L3 + Partner with Analytics team to ensure proper creation of all execution files, assist in the research and resolution of accounts that have failed remediation, escalate if needed. + Provide regular and detailed updates on project milestones, risks, expected timelines, and resolution outcomes to key stakeholders. + Facilitate seamless stakeholder communication, resolve conflicts, and address escalations with confidence and tact. + Work closely with issue owners and functional leaders to define expectations, manage deliverables, and secure actionable commitments for remediation efforts. + Foster collaboration across departments such as Compliance, Legal, Operations, Growth, CD& Sales, and Finance to ensure coordinated execution of remediation plans. + Identify gaps or risks in the remediation and escalate issues to relevant parties in a timely manner. + Perform other duties and/or special projects as assigned **Qualifications/Requirements:** + Bachelor's degree in a financial or business-related field; OR in lieu of Bachelor's degree, high school diploma and 9+ years of relevant work experience + 3+ years Project Management experience within Financial Services. + 7+ years' experience in a financial services industry, operations, or customer service, sales, digital servicing setting + 2+ years of experience successfully managing remediations + Demonstrated ability to lead highly complex projects. + Experience in fostering alignment across cross-functional teams, setting expectations, and maintaining accountability. + Proficient with Microsoft Excel & PowerPoint + Excellent interpersonal, analytical, organizational, written and verbal communication skills. **Desired Characteristics:** + Deep understanding of the assigned functional area + Highly effective in fostering alignment across cross-functional teams, setting expectations, and maintaining accountability. + Experience with Synchrony system ( FDR, Workstation, ACM, DM10, Vision Plus, etc. ) + Experience working in agile environments + Creative problem solving skills + Experience with Issue management processes and procedures + Excellent interpersonal, analytical, organizational, written and verbal communication skills. **Grade/Level: 11** The salary range for this position is **90,000.00 - 155,000.00** USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. **Eligibility Requirements:** + You must be 18 years or older + You must have a high school diploma or equivalent + You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process + You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. + New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. **Our Commitment:** When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. **Reasonable Accommodation Notice:** + Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. + If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time **Job Family Group:** Information Technology

**Roles Summary/Purpose:** The AVP, Data Governance will support Synchrony's Data Governance and Quality Oversight function. This role will combine technical data quality and data analysis tasks with non-technical governance and operational risk responsibilities requiring strong communication and stakeholder engagement skills. The incumbent will work under the guidance of the VP, Data Governance & Quality Oversight Leader to help improve data quality, strengthen risk management processes, and advance data governance maturity. **_Our Way of Working_** **_We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events._** **Essential Responsibilities:** + Support oversight of data governance programs, including evaluation of data management policies, standards, and compliance with approved data management frameworks. + Perform independent analysis of data quality metrics and issue management trends to identify risk themes, emerging concerns, and areas requiring enhanced controls. + Review and challenge first line data quality rule execution, issue resolution, and control remediation activities for adequacy and effectiveness. + Perform operational risk assessments related to data usage, data sharing, and data quality, including controlled testing and documentation of evidence. + Document observations and risk themes, prepare reports, and present results to risk committees and governance forums. + Facilitate Risk data forum focused on improving governance and data quality risk management maturity. + Participate in the ongoing refinement of data risk oversight methodologies, processes, and tools. + Drive automation initiatives to streamline data governance processes, enhance monitoring capabilities, and improve efficiency of data quality controls and reporting. + Possesses knowledge of data lifecycle activities such as data definitions, data lineage and data quality + Mentor team members in data usage and governance practices across US and India risk teams + Perform other duties and special projects as assigned to support the second line data risk oversight agenda **Qualifications/Requirements:** + Bachelor's degree in Finance, Business, Economics or equivalent and 6 years of data governance experience or in lieu of a Bachelor's degree, 8+ years of data governance experience. + 4+ years of experience performing data governance control reviews and challenge in a financial institution. + 4+ years of advanced governance tools such as Collibra, Ab Initio, Tableau + Knowledge of data analysis tools such as SAS/ SQL + Experience with data analysis and data quality assessment techniques + Proven analytical skills with strong attention to detail and quality control of work product. + Ability to professionally collaborate with both internal and external stakeholders **Desired Characteristics** : + Ability to work independently in fast paced environment with demonstrated ability to accomplish goals on complex, time sensitive projects + Strong PC proficiency (Microsoft Suite, including: Word, Excel and PowerPoint) + Strong data analysis, data governance background + Experience in financial services or banking industry with understanding of financial services regulatory environment + Master's / MBA degree preferred in economics, finance, or business. + Demonstrated data analysis experience. + Excellent interpersonal skills - ability to foster relationships and create informal networks, both internal and external. + Demonstrated written and oral communication skills and the ability to communicate effectively across all levels of the organization. **Grade/Level: 11** The salary range for this position is **115,000.00 - 200,000.00** USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. **Eligibility Requirements:** + You must be 18 years or older + You must have a high school diploma or equivalent + You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process + You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. + New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. **Our Commitment:** When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. **Reasonable Accommodation Notice:** + Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. + If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time **Job Family Group:** Credit

**Role Summary/Purpose:** The AVP of Account Management Transactional Fraud (AMTF) Special Implementations is a position reporting to the VP, Account Management Transactional Fraud (AMTF) Special Implementations. This is an individual contributor position. This role is responsible for supporting ongoing Account Management initiatives (existing or new functionalities), and therefore requires strong hands-on data analytical skills using SAS and knowledge of certain Fiserv processes. The primary focus areas are data analytics, validation and reporting activities, establishing and enhancing controls, implementation of existing and new initiatives per requirements, and assisting in testing/execution of account actions. **_Our Way of Working_** **_We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events._** **Essential Responsibilities:** + Extract data using Data Warehouse tables to perform data analytics, reporting, sizing of accounts, identify potential gaps and execution anomalies + Maintain strong quality control for the team's execution projects by managing testing and validation activities (based on applicable Data Warehouse tables or using Fiserv). Propose and establish new Controls as applicable + Provide critical support for various account management initiatives, such as credit card Mass Reissues, credit card Upgrades/Migrations, Non-Mon and Datalink updates to Fiserv, Conversions/Deconversions/Terminations of portfolios, Credit Line Increase/Decrease + Responsible for the monitoring of Experian Commercial Bureau refresh process, validating of TransUnion Consumer bureau refresh process, validating of MLA (Military Lending Act) fields on Fiserv, executing Liquidated Clients clean-up of accounts, assisting in credit bureau Annual Audit + Create and maintain SOPs (standard operating procedures) and document end-to-end processes to successfully manage implementations, validate tests results, and prevent errors + Work closely with requestors (including Account Management Strategy team) to understand the requirements and new functionalities in scope. Provide subject matter expertise and guidance for the testing, execution and post-production validation + Validate new account setups ensuring that necessary fields are populated and passed over to Fiserv and applicable Data Warehouse tables + Perform other duties and/or special projects as assigned **Qualifications/Requirements:** + 5+ years of hands-on experience with Base SAS using SAS Studio, SAS EG, or similar software. Ability to create and update SAS codes, merge tables, independently review and summarize results, and make recommendations on next steps + 3+ years of experience working with Fiserv screens and/or with Fiserv data + 3+ years of work experience in M cycle and Production validation of Fiserv processes + Ability to produce Non-Mon and Datalink files to Fiserv in applicable file layouts using SAS + Capability to enhance/establish and automate controls/reports/validations + Knowledge of essential Data Warehouse tables (or ability to learn independently) + Attention to detail, timely and efficient follow ups, proactive tracking of action items and deliverables. Ability to work effectively with a wide range of end users, demonstrated leadership skills, precise communication and ability to interpret requirements + Curious and investigative mindset for data and analytics. Ability to independently connect the dots between data findings and business impact + PC proficiency (Microsoft Suite including: Word, Excel, PowerPoint, and Outlook) or comparable software applications + Experience documenting end-to-end process flows and SOP's (standard operating procedures) **Desired Characteristics:** + Understanding of Consumer and Commercial lending data, products, and practices + Experience with Fiserv processes (such as credit card Mass Reissues, credit card Upgrades/Migrations, Non-Mon and Datalink processing, Credit Line updates, account Closures, Adverse Actions) + Familiar with credit bureau data and capability to assist the team in annual credit bureau audits + Willingness and desire to learn new skills independently and quickly + Experience engaging and working with other teams to clarify requirements and gain alignment on projects/deliverables + Bachelor's degree preferred in computer programming, IT, finance, business, economics, or other quantitative field (or 10+ years of relevant work experience, in lieu of a Bachelor's degree) **Grade/Level: 10** The salary range for this position is **75,000.00 - 130,000.00** USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. **Eligibility Requirements:** + You must be 18 years or older + You must have a high school diploma or equivalent + You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process + You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. + New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. **Our Commitment:** When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. **Reasonable Accommodation Notice:** + Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. + If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time **Job Family Group:** Credit

**Role Summary/Purpose:** The Metro Practice Development Manager is responsible for conducting in-person visits and promoting the benefits of CareCredit to high-value healthcare providers across the Dental industry. The goal is to drive product adoption and engagement, ultimately supporting healthcare providers while achieving or exceeding credit utilization metrics within their assigned territory. The Metro PDM owns a defined book of mid-to-large practices; prioritize accounts, set practice-level strategies, and select programs/cadence to meet goals. This position covers a territory comprised of the cities of Cincinnati & Columbus, Ohio and the surrounding area. **Essential Responsibilities:** + Build strong working relationships to effectively understand and address opportunities for growing sales within an assigned territory of Cincinnati & Columbus, Ohio and the surrounding area + Strategically plan, organize, prioritize and independently manage book of business to meet/exceed revenue and application goals + Proactively identify and evaluate new business opportunities, enrolling new providers and managing the existing provider book, looking for ways to grow and scale both existing and new provider enrollments. + Develop long term client relationships with physician offices, assist them to identify and capitalize on growth opportunities while satisfying customer needs and sales requirements of CareCredit + Engage, in-person (and on occasion virtually), with office staff and doctors/owners to ensure clear understanding of the CareCredit program and successfully implement action plans for increased usage of the CareCredit suite of financial products + Drive engagement in scheduled, outcome-driven meetings + Lead sales strategy and manage budget for assigned territory as part of a broader regional team + Utilize identified sales strategies - including prioritization, during provider visits and calls to achieve results; document all activity in Salesforce + Develop profound knowledge in Dental Industry to better understand and support providers with their specific needs + Maintain knowledge and understanding of all Synchrony/Health & Wellness products, offerings, technology partnerships, current rates, and compliance requirements to support the usage within industry and region + Meet/exceed additional performance measurements and KPI expectations based on provider visit reaction, territory management, industry segmentation, and visit goals + Set business goals to both forecast and meet sales and credit application performance required for assigned territory + Assist with the commercialization of provider Point of Sale (POS) initiatives and products within assigned territory + Partner with industry account/product representatives, key opinion leaders and technology experts to effectively drive adoption and utilization + Safely and securely manage company car and digital assets (laptop, tablet, cell phone) + Perform other duties, special projects, and attend industry/association trade shows as assigned + Coordinate with the Enrollment team to ensure a smooth post-sale handoff and first-use activation **Qualifications/Requirements:** + A minimum of 3 years sales experience including 1+ years of Consultative Sales experience + Ability to travel daily up to 80% field with 50% overnight travel. Travel may include attendance for industry/association trade shows as needed, including weekends. **Desired Characteristics:** + Ideal candidate will reside within the Cincinnati or Columbus area + BA or BS degree or equivalent experience + Advanced computer skills including Microsoft Word, Microsoft Excel, MS PowerPoint, MS Outlook + Outside sales experience, Field Sales and Virtual/tele-sales experience + Skilled in virtual engagement, data-driven selling - supported by CRM insights + Business travel & expense budgeting knowledge + Sales experience in the dental industry + Solution-oriented, consultive, value-based selling experience + Medical sales / marketing experience + Executive sales, account management, and assigned-territory routing experience + Ability to drive field-based growth with strong territory ownership + Experience using a CRM tool such as Salesforce + Private label credit card and marketing experience + Strong finance business/industry acumen, fluency in patient financing + Knowledge of customer financial drivers/needs + Openness to coaching and ability to learn quickly + Customer focused mind set with ability to respond quickly to customer needs + Exceptional interpersonal communication skills (written, oral, non-verbal) **Grade/Level: 10** The salary range for this position is **75,000.00 - 130,000.00** USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. **Eligibility Requirements:** + You must be 18 years or older + You must have a high school diploma or equivalent + You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process + You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. + New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. **Our Commitment:** When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. **Reasonable Accommodation Notice:** + Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. + If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time **Job Family Group:** Sales

Role Summary/Purpose: The Area Practice Development Manager is responsible for building strong relationships with healthcare providers through virtual outreach (with the occasional in-person visit) across the Dental industry. The goal is to drive product adoption and engagement, ultimately supporting healthcare providers while achieving or exceeding credit utilization metrics within their assigned territory. The Area PDM owns a defined book of mid-to-large practices; prioritize accounts, set practice-level strategies, and select programs/cadence to meet goals. This position covers a territory comprised of the states of Virginia, South Carolina and surrounding area, with an ideal base location of Richmond, VA or Virginia Beach, VA. Essential Responsibilities: Build strong working relationships to effectively understand and address opportunities for growing sales within the assigned territory of the states of Virginia, South Carolina and surrounding area. Use discretion to determine when to prioritize high-value sales opportunities (CareCredit acceptance, Installment/MSF sign-ups, reduced origination fee pilot, or waived enrollment fee offers) Develop long term client relationships with provider offices, assist them to identify and capitalize on growth opportunities while satisfying customer needs and sales requirements of CareCredit Identify competitive threats (e.g., promotional material, websites, provider conversations) and determine appropriate actions to reinforce CareCredit as the product of choice/first look Proactively identify and evaluate new business opportunities, enrolling new providers and managing the existing provider book, looking for ways to grow and scale both existing and new provider enrollments. Apply judgment to decide when an in-person visit is required versus when a virtual engagement is sufficient based on sales opportunity and provider needs Lead sales strategy and manage budget for assigned territory as part of a broader regional team Utilize identified sales strategies - including prioritization, during provider visits and calls to achieve results; document all activity in Salesforce Develop profound knowledge in Dental industry to better understand and support providers with their specific needs Maintain knowledge and understanding of all Synchrony/Health & Wellness products, offerings, technology partnerships, current rates, and compliance requirements to support the usage within designated industry and assigned region Meet/exceed additional performance measurements and KPI expectations based on provider visit reaction, territory management, industry segmentation, and visit goals Set business goals to both forecast and meet sales and credit application performance required for assigned territory Assist with the commercialization of provider Point of Sale (POS) initiatives and products within assigned territory Partner with industry account/product representatives, key opinion leaders and technology experts to effectively drive adoption and utilization Proactively sign-up providers for CareCredit acceptance and Installment/MSF products, acting as a hunter when new opportunities are uncovered Safely and securely manage company digital assets (laptop, tablet, cell phone) Perform other duties, special projects, and attend industry/association trade shows as assigned Qualifications/Requirements: A minimum of 3 years sales experience including 1+ years of Consultative Sales experience Primarily remote with potential to travel up to 30% to attend industry/association trade shows, including weekends, or an occasional in-person practice meetings. Desired Characteristics: Ideal candidate will reside within assigned territory of the states of Virginia, South Carolina and surrounding area BA or BS degree Advanced computer skills including Microsoft Word, Microsoft Excel, MS PowerPoint, MS Outlook Outside sales experience, Field Sales and Virtual/tele-sales experience Skilled in virtual engagement, data-driven selling - supported by CRM insights Business travel & expense budgeting knowledge Dental Sales experience in the designated industry; proven portfolio ownership (account plans, prioritization) Solution-oriented, consultive, value-based selling experience Medical sales / marketing experience Executive sales, account management, and assigned-territory routing experience Ability to drive field-based growth with strong territory ownership Experience using a CRM tool such as Salesforce Private label credit card and marketing experience Strong finance business/industry acumen, fluency in patient financing Knowledge of customer financial drivers/needs Openness to coaching and ability to learn quickly Customer focused mind set with ability to respond quickly to customer needs Exceptional interpersonal communication skills (written, oral, non-verbal) Grade/Level: 10 The salary range for this position is 75,000.00 - 130,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Sales

The Metro Practice Development Manager is responsible for conducting in-person visits and promoting the benefits of CareCredit to high-value healthcare providers across the Dental industry. The goal is to drive product adoption and engagement, ultimately supporting healthcare providers while achieving or exceeding credit utilization metrics within their assigned territory Baltimore, Maryland and the surrounding suburbs. Essential Responsibilities: Build strong working relationships to effectively understand and address opportunities for growing sales within an assigned territory Baltimore, Maryland and the surrounding suburbs. The Metro PDM owns a defined book of mid-to-large practices; prioritize accounts, set practice-level strategies, and select programs/cadence to meet goals Proactively identify and evaluate new business opportunities, enrolling new providers and managing the existing provider book, looking for ways to grow and scale both existing and new provider enrollments. Develop long term client relationships with physician offices, assist them to identify and capitalize on growth opportunities while satisfying customer needs and sales requirements of CareCredit Engage, in-person (and on occasion virtually), with office staff and doctors/owners to ensure clear understanding of the CareCredit program and successfully implement action plans for increased usage of the CareCredit suite of financial products Drive engagement in scheduled, outcome-driven meetings Lead sales strategy and manage budget for assigned territory as part of a broader regional team Utilize identified sales strategies - including prioritization, during provider visits and calls to achieve results; document all activity in Salesforce Develop profound knowledge in the Dental industry. to better understand and support providers with their specific needs Maintain knowledge and understanding of all Synchrony/Health & Wellness products, offerings, technology partnerships, current rates, and compliance requirements to support the usage within industry and region Meet/exceed additional performance measurements and KPI expectations based on provider visit reaction, territory management, industry segmentation, and visit goals Set business goals to both forecast and meet sales and credit application performance required for assigned territory Assist with the commercialization of provider Point of Sale (POS) initiatives and products within assigned territory Partner with industry account/product representatives, key opinion leaders and technology experts to effectively drive adoption and utilization Safely and securely manage company car and digital assets (laptop, tablet, cell phone) Perform other duties, special projects, and attend industry/association trade shows as assigned Coordinate with the Enrollment team to ensure a smooth post-sale handoff and first-use activation Qualifications/Requirements: A minimum of 3 years sales experience including 1+ years of Consultative Sales experience Ability to travel daily up to 80% field with 50% overnight travel. Travel may include attendance for industry/association trade shows as needed, including weekends. Desired Characteristics: Ideal candidate will reside within the Baltimore, MD area. BA or BS degree or equivalent experience. Advanced computer skills including Microsoft Word, Microsoft Excel, MS PowerPoint, MS Outlook Outside sales experience, Field Sales and Virtual/tele-sales experience Skilled in virtual engagement, data-driven selling - supported by CRM insights Business travel & expense budgeting knowledge Sales experience in the Dental industry. Solution-oriented, consultive, value-based selling experience Medical sales / marketing experience Executive sales, account management, and assigned-territory routing experience Ability to drive field-based growth with strong territory ownership Experience using a CRM tool such as Salesforce Private label credit card and marketing experience Strong finance business/industry acumen, fluency in patient financing Knowledge of customer financial drivers/needs Openness to coaching and ability to learn quickly Customer focused mind set with ability to respond quickly to customer needs Exceptional interpersonal communication skills (written, oral, non-verbal) Grade/Level: 10 The salary range for this position is 75,000.00 - 130,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Sales

Role Summary/Purpose: The Area Practice Development Manager is responsible for building strong relationships with healthcare providers through virtual outreach (with the occasional in-person visit) across the Veterinary industry. The goal is to drive product adoption and engagement, ultimately supporting healthcare providers while achieving or exceeding credit utilization metrics within their assigned territory. The Area PDM owns a defined book of mid-to-large practices; prioritize accounts, set practice-level strategies, and select programs/cadence to meet goals. This position covers a territory comprised of state of Pennsylvania and surrounding States. Essential Responsibilities: Build strong working relationships to effectively understand and address opportunities for growing sales within the assigned territory state of Pennsylvania and surrounding States Use discretion to determine when to prioritize high-value sales opportunities (CareCredit acceptance, Installment/MSF sign-ups, reduced origination fee pilot, or waived enrollment fee offers) Develop long term client relationships with provider offices, assist them to identify and capitalize on growth opportunities while satisfying customer needs and sales requirements of CareCredit Identify competitive threats (e.g., promotional material, websites, provider conversations) and determine appropriate actions to reinforce CareCredit as the product of choice/first look Proactively identify and evaluate new business opportunities, enrolling new providers and managing the existing provider book, looking for ways to grow and scale both existing and new provider enrollments. Apply judgment to decide when an in-person visit is required versus when a virtual engagement is sufficient based on sales opportunity and provider needs Lead sales strategy and manage budget for assigned territory as part of a broader regional team Utilize identified sales strategies - including prioritization, during provider visits and calls to achieve results; document all activity in Salesforce Develop profound knowledge in designated industry to better understand and support providers with their specific needs Maintain knowledge and understanding of all Synchrony Veterinary products, offerings, technology partnerships, current rates, and compliance requirements to support the usage within designated industry and assigned region Meet/exceed additional performance measurements and KPI expectations based on provider visit reaction, territory management, industry segmentation, and visit goals Set business goals to both forecast and meet sales and credit application performance required for assigned territory Assist with the commercialization of provider Point of Sale (POS) initiatives and products within assigned territory Partner with industry account/product representatives, key opinion leaders and technology experts to effectively drive adoption and utilization Proactively sign-up providers for CareCredit acceptance and Installment/MSF products, acting as a hunter when new opportunities are uncovered Safely and securely manage company digital assets (laptop, tablet, cell phone) Perform other duties, special projects, and attend industry/association trade shows as assigned Qualifications/Requirements: A minimum of 3 years sales experience including 1+ years of Consultative Sales experience Primarily remote with potential to travel up to 30% to attend industry/association trade shows, including weekends, or an occasional in-person practice meetings. Desired Characteristics: Ideal candidate will reside within the Lancaster County Area in Pennsylvania. BA or BS degree or equivalent experience. Advanced computer skills including Microsoft Word, Microsoft Excel, MS PowerPoint, MS Outlook Outside sales experience, Field Sales and Virtual/tele-sales experience Skilled in virtual engagement, data-driven selling - supported by CRM insights Business travel & expense budgeting knowledge Sales experience in the veterinary industry; proven portfolio ownership (account plans, prioritization) Solution-oriented, consultive, value-based selling experience Medical sales / marketing experience Executive sales, account management, and assigned-territory routing experience Ability to drive field-based growth with strong territory ownership Experience using a CRM tool such as Salesforce Private label credit card and marketing experience Strong finance business/industry acumen, fluency in patient financing Knowledge of customer financial drivers/needs Openness to coaching and ability to learn quickly Customer focused mind set with ability to respond quickly to customer needs Exceptional interpersonal communication skills (written, oral, non-verbal) Grade/Level: 10 The salary range for this position is 75,000.00 - 130,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Sales

Role Summary/Purpose: The role will be the Subject Matter Expert on all Acquisition Credit and Fraud Strategy implementations and the go-to person for questions and issues with the strategy implementation. The ideal candidate will have a business team facing strong technical background with a focus on Credit products, Acquisition platforms, SynApps IT production support and proven track record of representing credit functions. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Implement clients' Credit and Fraud strategies in various acquisition platforms for revolving, installments, Pay Later products on SynApps. Perform day zero validations, trouble shoot and issue-fix. Work with Credit & Fraud strategy development team and other credit functions to gather and review strategy specs. Partner up with offshore team with the strategy implementation activities, maintain and communicate the release schedule. Write testing specs and work with project team for integration testing support including letters validation. Provide Client UAT support. Provide support for priority 1 & 2 production issues. Attend meetings as the Implementation SMEs to research issues and answer questions. Perform other duties and/or special projects as assigned such as coding, testing, implementing, and validating Day 0 strategies, leading IT projects, and project support. Qualifications/Requirements: Bachelor's degree in business or computer information systems OR in lieu of degree; high school diploma/GED 3+ years programming with languages such as FICO DMP/PowerCurve/DaaS/Decision Engines/SAS/SQL/R/Python with in-depth SynApps IT knowledge 3+ years Project Management Waterfall and/or Agile experience 3+ years Credit System /IT background supporting Acquisition processes. 2+ years' experience with pulling data from a data warehouse or data lake. Ability and flexibility to travel for business as required Desired Characteristics: Experience with SynApps/Surveyor/DXC/Edison Acquisitions decision systems Experience in credit products including Acquisitions, Account Management, Collections, and Authentication Prior experience working with Bureaus. Strategy implementation & monitoring experience Experience with Fiserv and Edison commercial platform Experience in the banking/credit card industry Track record of creative problem solving and ability to thrive in a cross-functional and virtual environment High energy, self-motivated, with strong communication skills (verbal and written) Grade/Level: 10 The salary range for this position is 75,000.00 - 130,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit

Role Summary/Purpose: The Metro Practice Development Manager is responsible for conducting in-person visits and promoting the benefits of CareCredit to high-value healthcare providers across the Healthcare Wellness industry. The goal is to drive product adoption and engagement, ultimately supporting healthcare providers while achieving or exceeding credit utilization metrics within their assigned territory. The Metro PDM owns a defined book of mid-to-large practices; prioritize accounts, set practice-level strategies, and select programs/cadence to meet goals. This position covers a territory comprised of Tampa and Orlando, Florida and the surrounding area. Essential Responsibilities: Build strong working relationships to effectively understand and address opportunities for growing sales within an assigned territory comprised of Tampa and Orlando, Florida and the surrounding area. Strategically plan, organize, prioritize and independently manage book of business to meet/exceed revenue and application goals Proactively identify and evaluate new business opportunities, enrolling new providers and managing the existing provider book, looking for ways to grow and scale both existing and new provider enrollments. Develop long term client relationships with physician offices, assist them to identify and capitalize on growth opportunities while satisfying customer needs and sales requirements of CareCredit Engage, in-person (and on occasion virtually), with office staff and doctors/owners to ensure clear understanding of the CareCredit program and successfully implement action plans for increased usage of the CareCredit suite of financial products Drive engagement in scheduled, outcome-driven meetings Lead sales strategy and manage budget for assigned territory as part of a broader regional team Utilize identified sales strategies - including prioritization, during provider visits and calls to achieve results; document all activity in Salesforce Develop profound knowledge in Wellness industry to better understand and support providers with their specific needs Maintain knowledge and understanding of all Synchrony/Health & Wellness products, offerings, technology partnerships, current rates, and compliance requirements to support the usage within industry and region Meet/exceed additional performance measurements and KPI expectations based on provider visit reaction, territory management, industry segmentation, and visit goals Set business goals to both forecast and meet sales and credit application performance required for assigned territory Assist with the commercialization of provider Point of Sale (POS) initiatives and products within assigned territory Partner with industry account/product representatives, key opinion leaders and technology experts to effectively drive adoption and utilization Safely and securely manage company car and digital assets (laptop, tablet, cell phone) Perform other duties, special projects, and attend industry/association trade shows as assigned Coordinate with the Enrollment team to ensure a smooth post-sale handoff and first-use activation Qualifications/Requirements: A minimum of 3 years sales experience including 1+ years of Consultative Sales experience Ability to travel daily up to 80% field with 50% overnight travel. Travel may include attendance for industry/association trade shows as needed, including weekends. Desired Characteristics: Ideal candidate will reside within the Tampa or Orlando area BA or BS degree or equivalent experience Advanced computer skills including Microsoft Word, Microsoft Excel, MS PowerPoint, MS Outlook Outside sales experience, Field Sales and Virtual/tele-sales experience Skilled in virtual engagement, data-driven selling - supported by CRM insights Business travel & expense budgeting knowledge Sales experience in the Wellness Healthcare Industry Solution-oriented, consultive, value-based selling experience Medical sales / marketing experience Executive sales, account management, and assigned-territory routing experience Ability to drive field-based growth with strong territory ownership Experience using a CRM tool such as Salesforce Private label credit card and marketing experience Strong finance business/industry acumen, fluency in patient financing Knowledge of customer financial drivers/needs Openness to coaching and ability to learn quickly Customer focused mind set with ability to respond quickly to customer needs Exceptional interpersonal communication skills (written, oral, non-verbal) Grade/Level: 10 The salary range for this position is 75,000.00 - 130,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Sales

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide leadership in the pitching and execution of M&A and Strategic Advisory engagements while providing support to IB's Sr. Managing Director in the day to day management of the team's Associates and Analysts to ensure that junior resources are allocated appropriately across the groups projects and that the high-priority projects are getting the appropriate attention. The Principal, Investment Banking, will play a leadership role in the evolution and development of the groups modeling and analytical capabilities with limited supervision will be responsible for ensuring that the team is creating and delivering high-quality analysis and materials. For IB M&A and Strategic Advisory engagements, the Principal , Investment Banking, will be the point person in the creation of high-impact pitch materials and will run the execution process including the creation of financial models, writing of the CIM and other materials, and the regular contact with our client and the list of qualified buyers. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: . Understand and evaluate complex financial models. . Perform complex financial analysis. . Create high-impact presentation materials using PowerPoint, Excel, Word, and other relevant software programs. . Work well as part of a team in a high stress environment. . Develop good working relationships with peers and seniors in Capital Markets and the rest of the organization. . Manage priorities while working on a number of high-priority opportunities simultaneously. . A strong background in credit and corporate finance and the ability to apply that knowledge to IB projects. . Serve as support to the Managing Directors and be capable of making internal and external IB presentations to support the efforts of the Managing Directors on the team. . Interact independently with all important constituencies in the course of the execution of an M&A or Strategic Advisory assignment SUPERVISORY RESPONSIBILITIES: Direct day to day supervision of the IB Associates and Analysts. Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and providing challenging opportunities that enhance employee career growth; identifying and developing appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments. MINIMUM KNOWLEDGE & SKILLS REQUIRED: . 7 - 10 years of experience in Investment Banking. . Strong corporate finance and credit skills. . Proven track record of success in working as a part of a team to originate, and close complex financial transactions. . Proven ability to pitch, win and execute M&A engagements. . Excellent presentation skills, both oral and written. . Strong relationship building skills. . The ability to interact effectively with senior executives inside and outside our organization. . Expertise in one or more industries. . BA/BS in Finance/Accounting/Economics (MBA strongly preferred) . Securities Industry Essentials (SIE), Series 79 license, and Series 63 license required. At Fifth Third Bank, we understand the importance of rewarding our employees for their hard work and dedication, therefore, our Total Rewards offering includes a differentiated compensation package and comprehensive benefits. Benefits: Our benefits programs are designed to support the health, happiness, and financial well-being of our employees and their families. Your benefits will include access to comprehensive medical, dental, and vision coverage, a 401(k) plan and employee stock purchase plan that both offer a generous employer match, flexible paid time off, comprehensive leave programs, and unique benefits to support your overall mental and physical wellness. For additional details, please contact your recruiter. Compensation: The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the US. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Vice President, Investment Banking At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cleveland, Ohio 44114 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

**Role Summary/Purpose:** The role will be the Subject Matter Expert on all Acquisition Credit and Fraud Strategy implementations and the go-to person for questions and issues with the strategy implementation. The ideal candidate will have a business team facing strong technical background with a focus on Credit products, Acquisition platforms, SynApps IT production support and proven track record of representing credit functions. **_Our Way of Working_** **_We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events._** **Essential Responsibilities** **:** + Implement clients' Credit and Fraud strategies in various acquisition platforms for revolving, installments, Pay Later products on SynApps. + Perform day zero validations, trouble shoot and issue-fix. + Work with Credit & Fraud strategy development team and other credit functions to gather and review strategy specs. + Partner up with offshore team with the strategy implementation activities, maintain and communicate the release schedule. + Write testing specs and work with project team for integration testing support including letters validation. + Provide Client UAT support. + Provide support for priority 1 & 2 production issues. + Attend meetings as the Implementation SMEs to research issues and answer questions. + Perform other duties and/or special projects as assigned such as coding, testing, implementing, and validating Day 0 strategies, leading IT projects, and project support. **Qualifications/Requirements:** + Bachelor's degree in business or computer information systems OR in lieu of degree; high school diploma/GED + 3+ years programming with languages such as FICO DMP/PowerCurve/DaaS/Decision Engines/SAS/SQL/R/Python with in-depth SynApps IT knowledge + 3+ years Project Management Waterfall and/or Agile experience + 3+ years Credit System /IT background supporting Acquisition processes. + 2+ years' experience with pulling data from a data warehouse or data lake. + **Ability and flexibility to travel for business as required** **Desired Characteristics:** + Experience with SynApps/Surveyor/DXC/Edison Acquisitions decision systems + Experience in credit products including Acquisitions, Account Management, Collections, and Authentication + Prior experience working with Bureaus. + Strategy implementation & monitoring experience + Experience with Fiserv and Edison commercial platform + Experience in the banking/credit card industry + Track record of creative problem solving and ability to thrive in a cross-functional and virtual environment + High energy, self-motivated, with strong communication skills (verbal and written) **Grade/Level: 10** The salary range for this position is **75,000.00 - 130,000.00** USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. **Eligibility Requirements:** + You must be 18 years or older + You must have a high school diploma or equivalent + You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process + You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. + New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. **Our Commitment:** When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. **Reasonable Accommodation Notice:** + Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. + If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time **Job Family Group:** Credit