Assistant Vice President Operations jobs at Synchrony Financial - 22 jobs
AVP, Portfolio Credit
Synchrony 4.4
Assistant vice president operations job at Synchrony Financial
Role Summary/Purpose:
As the VP, Portfolio Credit , you will assume ownership of full life cycle credit risk management. You will be responsible to provide Credit Risk reporting and analysis with primary accountability for identifying and managing consumer credit risk across all components of the cardholder life-cycle through data gathering and analytics. You will support and interact with the Virgin Red client teams and with key contacts throughout Synchrony.
Our Way of Working
We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.
Essential Responsibilities:
Work closely with retail clients to minimize both Synchrony Financials' and the retailer's risk, while continuing to grow the portfolio
Work effectively cross-functionally to drive smart growth and client satisfaction delivering safety and soundness in the portfolio
Prepare and present client facing and leadership team presentations to facilitate informed decisions
Be a leader in driving enhanced strategies, using champion/challenger leanings to manage credit and fraud risk
Provide analytics and input for deal and promotional pricing activities
Coordinate multisite/country resources to ensure delivery and accuracy of monthly MIS and reporting needs to meet internal and external requirements
Coordinate planning cycle with client teams to ensure consistency in business plans
Responsible for providing clear guidance to the organization on risk appetite and prudent growth
Maintain effective and credible challenge of critical decisions and business processes
Perform other duties and/or special projects as assigned
Qualifications/Requirements:
Bachelor's degree and 6+ years in a consumer and/or commercial Credit/Risk, Finance, or Analytics role; or in lieu of a bachelor's degree, 8+ years in a consumer and/or commercial Credit/Risk, Finance or Analytics role.
3+ years' experience analyzing large data sets to derive strategic actionable credit insights including SAS, SQL, R or Python Programming Skills or other related analytic tools
Desired Characteristics:
Ability to accurately condense large amounts of information and present in a simple, cogent manner to senior level management and clients.
Strong analytical skills, highly comfortable working in a quantitative environment.
Experience operating as part of a cross functional team.
Use of advanced technical & analytical competencies in driving effective strategic goals.
Strong communication and presentation skills.
Familiarity with consumer lending products and practices.
Advanced experience with SAS/SQL or other related analytic tools.
Eligibility Requirements:
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment:
When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all.
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time
Job Family Group:
Credit
$108k-139k yearly est. Auto-Apply 60d+ ago
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AVP, API Engagement Engineer
Synchrony Bank 4.4
Assistant vice president operations job at Synchrony Financial
Role Summary/Purpose:
Advocate the Application & Service development teams across the organization, managing multiple teams actively working at once. This person will provide best practices for REST API development, and provide solutions for highly complex multi-service application implementations. The API Engagement Engineer will also be designing and reviewing API specifications for REST best practices.
Our Way of Working
We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.
Essential Responsibilities:
The API Engagement Engineer will be responsible for teaching teams to utilize our new suite of API development tools
The API Engagement Engineer will provide architectural guidance for API & Application development across Synchrony, helping teams understand how to leverage the API Gateway to their benefit and promote best practices for Microservice/SOA application development.
The API Engagement Engineer lives and breathes REST best practices and serves as the source of knowledge for RESTful API development.
Additionally, the API Engineer will be responsible for learning Synchrony's domains and assisting teams to promote their APIs to the level of Enterprise & Productize APIs for wide market consumption.
Perform other duties and/or special projects as assigned.
Qualifications/Requirements:
Bachelor's degree in Computer Science or related degree with 3-5 years of Modern Application Development experience or, in lieu of degree, 5-7 years of Modern Application Development experience
3+ years in API development using Apigee (preferred) or any other similar API Gateway Product.
Strong Technical Expertise in Java Spring, Node JS , REST , SOAP , Swagger Hub (JSON/YAML)
Strong Experience with Agile application development and familiarity with tools like JIRA, Bitbucket
Strong Experience with continuous integration environments and using tools like Jenkins
Strong communication skills with technical and non-technical peers
Strong cross-functional team player with the ability to work seamlessly across a matrix organization
Strong attention to detail in a team environment
Strong oral and written communication, analytical and problem-solving skills
Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact and resolution options
Passionate to learn and understand diversified business domains and technologies
Ability to quickly learn new technologies and frameworks
Desired Characteristics:
Excellent communication skills with both technical and business stakeholders
Architectural knowledge of application development in a Microservice environment• DevOps Process Fundamentals
Advocate for technology best practices
Strong working knowledge of the Financial Industry and Consumer Lending
Grade/Level: 11
The salary range for this position is 115,000.00 - 200,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Salaries are adjusted according to market in CA, NY Metro and Seattle.
Eligibility Requirements:
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment:
When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all.
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time
Job Family Group:
Information Technology
$108k-139k yearly est. Auto-Apply 6d ago
AVP, Technology - PayPal Savings Technology Lead
Synchrony Bank 4.4
Assistant vice president operations job at Synchrony Financial
Role Summary/Purpose:
The AVP, PayPal Savings Technology Lead is responsible for providing technical expertise and process execution to support the PayPal Savings program. This individual acts as the technical point of contact, coordinating technology oversight, program delivery, solution architecture, governance, audits, issue management, and support the identification of key technology risks. This role will be responsible for oversight across cross functional and cross client teams to ensure compliance with Synchrony standards.
Our Way of Working
We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.
Essential Responsibilities:
Partner with key stakeholders (including GMs, PayPal leaders, product and technology leads, architects and other stakeholders) to implement deposit product features and provide ongoing communication through project execution.
Provide oversight over all the phases of SDLC including but not limited to technical requirements, design/architecture, build, testing, QA, and Production deployment.
Manage technology relationship with PayPal and internal cross-functional business and technology teams.
Support project and program management for the PayPal Savings program, focusing on Synchrony governance and oversight requirements of PayPal led initiatives
Coordinate internal cross functional workstreams to ensure leadership is up to date on status of the program.
Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes.
Own technology L3 governance activities related to PayPal Savings, including the ongoing identification, assessment of key operational risks (RCSA's) and the effectiveness of controls that address those risks.
Act as the primary technical liaison for internal and external audits, coordinating documentation requests, managing responses, and driving resolution of audit findings.
Document IT oversight governance of key processes, reviews, controls, and governance processes, including but not limited to projects, production incidents, disaster recovery testing.
Participate in issue management processes including Enterprise Governance, Risk Management and Compliance (EGRC) processes.
Perform other duties and/or special projects as assigned.
Qualifications/Requirements:
Bachelor's degree in Computer Science, Engineering, or a related field with minimum 4+ years of experience in Information Technology OR in lieu of the Bachelor's degree, High School diploma and minimum 8 years of experience in Information Technology.
Prior experience as technical lead/technical project or program manager
Experience owning and delivering a mission critical projects on time and within budget
Willing to work in a fast-paced environment with PayPal as well as internal cross functional teams
Ability to develop and maintain strong collaborative relationships at all levels across IT and Business Stakeholders.
Excellent written and oral communication skills. Adept at presenting complex topics, influencing and executing with timely / actionable follow-through.
Desired Characteristics:
Prior work experience in Banking/FinTech company
Ability to drive strong partnerships with second line teams
Demonstrated ability to manage complexity and multiple initiatives
Experience in retail deposits, regulatory, or risk
Experience dealing with sensitive data and software development in highly regulated environment
Demonstrated experience in working with partners and clients
Leadership experience operating at a strategic level as part of a cross functional team
Experience operating as part of a cross functional team
Use of advanced technical & analytical competencies in driving effective strategic goals
Advanced experience with SAS/SQL or other related analytic tools
Experience in leading QA teams
Experience with Client/Partner management
Grade/Level: 11
The salary range for this position is 90,000.00 - 155,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Salaries are adjusted according to market in CA, NY Metro and Seattle.
Eligibility Requirements:
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment:
When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all.
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time
Job Family Group:
Information Technology
$108k-139k yearly est. Auto-Apply 6d ago
AVP, Dental Analytics - Health & Wellness
Synchrony Bank 4.4
Assistant vice president operations job at Synchrony Financial
Role Summary/Purpose:
The AVP, Dental Analytics - Health & Wellness role will provide analytical support to drive profitable growth and expansion in the Dental industry. This role will provide insights and recommendations, support business KPI design and measurement, develop strong analytic solutions to increase providers' engagement & usage, create & maintain advanced analytical tools to measure investment returns focusing on Independent Dental segment along with others.
Additionally, this role will own several other Dental and H&W Platform initiatives.
Our Way of Working
We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.
Essential Responsibilities:
Support Dental and the H&W Platform analytics team in areas like dental client reporting & analysis and dental strategic initiatives analysis, especially in the fragmented part of dental industry.
Partner with the Dental teams in Client Development and Marketing to make recommendations for optimizing program growth through providing insights on provider engagement & sales performance, new ideas for increasing provider enrollment and inbound data share with use cases.
Support for integration of ISV & Batch Quick screen adoption, including the execution of contractual deliverables, providing actionable insights into effectiveness & impact of these initiatives. Develop methodologies and execute analyses that evaluate the incremental net benefit of the partnership.
Be a business consultant by understanding business needs and requirements, proactively offering analytical and strategic thinking and translating needs and requirements into useful data architecture, analytical insights & recommendations.
Present complex analytical information to all level of audiences in a clear and concise manner through effective storytelling.
Lead and drive business KPI design and measurement, improve accuracy and recommend investment optimization opportunities.
Drive efficiency and optimize standard processes.
Perform other duties and/or special projects as assigned.
Qualifications/Requirements:
Bachelor's degree OR in lieu of Bachelor's degree, 7+ years of progressive experience working with marketing and/or business analytics in the financial services, credit card and/or payments industry.
Ability and flexibility to travel for business as required
A minimum of 3+ years progressive work experience, including:
3+ years of experience analyzing data to identify issues, trends, or exceptions to drive improvement of results and recommend strategy changes.
3+ years of experience with SAS or SQL (or similar) and Tableau / other reporting dashboard
3+ years of experience working on tasks or projects with cross functional partners such as Marketing and Sales.
3+ years of experience with quantitative skills and ability to interpret data.
Desired Characteristics:
MBA or advanced degree preferred in statistics, decision science or predictive analytics.
Experience synthesizing insights from structured analyses to inform business decisions and communicating with stakeholders in an effective manner.
Good understanding of multi product, cross channel attribution analyses, presenting findings and insights.
Experience with CRM tools such as Salesforce.
Knowledge of the dental industry.
Identifying issues, trends, or exceptions to drive improvement of results and solutions.
Strong knowledge of and high proficiency in analytics tools like SAS, R, Python, & Tableau, including web analytics (Adobe Analytics/ Google Analytics).
Strong skills in project management, communications, multi-tasking, ability to work independently under aggressive timelines, and relationship management.
Ability to synthesize/analyze diverse information, develop and recommend strategies, and articulate clearly to business partners and senior leadership teams.
Wide-ranging understanding of financial service industry financial P&L drivers and key sensitivities, with business performance reporting experience.
Grade/Level: 10
The salary range for this position is 75,000.00 - 130,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Salaries are adjusted according to market in CA, NY Metro and Seattle.
Eligibility Requirements:
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment:
When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all.
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time
Job Family Group:
Data Analytics
$108k-139k yearly est. Auto-Apply 5d ago
VP, Solution Architecture Manager - APIs
Synchrony Bank 4.4
Assistant vice president operations job at Synchrony Financial
We are seeking a highly experienced VicePresident, Solution Architecture Manager - APIs to lead as the Train Architect for the API Shared Services Agile Release Train (ART). In this critical leadership role, you will be responsible for delivering scalable, secure, and reusable API architectures for critical partner and internal API implementations. You will own Synchrony's API Gateway (Apigee) and Developer Portal as the app owner, shaping and advancing our developer experience by driving API tooling strategies including Postman Enterprise and SmartBear's API Hub, among others.
As a visionary leader, you will evolve and champion Synchrony's API Center of Excellence (CoE) to engage and empower API teams across the enterprise. You will manage a team of API Engagement Engineers and consultants to deliver high-quality, standards-based APIs that accelerate Synchrony's enterprise transformation and partner integration initiatives.
Our Way of Working
We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.
Core Responsibilities
Train Architect Leadership
Lead the API Shared Services Agile Release Train (ART) as the Train Architect, ensuring architectural integrity, alignment, and delivery of API solutions that meet business and technical goals.
Collaborate closely with dependent teams and other ARTs to ensure API strategies and architectures support timely, predictable program deliveries.
API Architecture and Strategy
Define and deliver scalable, secure, and high-performing API architectures for critical internal and external partner integrations.
Develop reusable API design patterns and best practices to standardize API development across the enterprise.
Oversee API lifecycle management, including design, development, deployment, versioning, monitoring, and retirement.
API Gateway & Developer Portal Ownership
Serve as the application owner for Synchrony's API Gateway platform (Apigee) and the Developer Portal.
Drive platform enhancements, governance policies, access controls, and performance optimizations.
Continuously improve the developer experience through platform capabilities and innovation.
API Tooling and Developer Enablement
Lead the strategic adoption and integration of API tooling such as Postman Enterprise, SmartBear's API Hub, and other API design/testing/monitoring platforms.
Collaborate with developer advocacy and engineering teams to ensure streamlined workflows and effective usage of API tools enterprise-wide.
API Center of Excellence (CoE) Evolution
Build and grow a centralized API Center of Excellence that provides governance, standards, training, and advisory services to API teams.
Foster a community of practice to drive API maturity, innovation, and collaboration across Synchrony.
Team Management and Leadership
Manage and mentor a team of API Engagement Engineers and consultants, setting clear objectives, providing development opportunities, and ensuring high-quality delivery.
Promote a culture of excellence, continuous improvement, and cross-team collaboration under Agile/SAFe methodologies.
Stakeholder Engagement
Partner closely with business leaders, product managers, partner integration teams, security, compliance, and infrastructure teams to ensure APIs meet organizational standards and requirements.
Communicate architecture concepts and decisions clearly to technical and business audiences.
Governance and Security
Define and enforce API governance, security policies, and compliance standards aligned with enterprise risk frameworks.
Collaborate with security and risk teams to proactively address potential vulnerabilities and ensure secure API ecosystems.
Qualifications
Bachelor's degree in Computer Science, Information Technology, or related engineering field.
Master's degree in Business Administration/Management or similar advanced degree is highly preferred.
8+ years of experience in API/middleware architecture, design, and implementation.
Proven leadership experience managing technical teams, designing solutions and architecting as part of an Agile Release Train.
Hands-on experience with and operational ownership of the Apigee API Gateway platform.
Deep expertise with API design standards (REST, OpenAPI/Swagger, GraphQL), API security (OAuth, JWT), and integration patterns.
Strong knowledge of API developer tools including Postman Enterprise, SmartBear API Hub, or similar.
Experience in building and scaling an API Center of Excellence or similar enablement organizations.
Strong understanding of Agile methodologies & the SAFe framework.
Exceptional communication, influencing, and stakeholder management skills.
Ability to balance strategic vision with tactical execution in a fast-paced environment.
Experience in financial services or regulated industries is a must.
Ability and flexibility to travel for business as required
Grade/Level: 13
The salary range for this position is 155,000.00 - 260,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Salaries are adjusted according to market in CA, NY Metro and Seattle.
Eligibility Requirements:
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment:
When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all.
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time
Job Family Group:
Information Technology
$115k-158k yearly est. Auto-Apply 26d ago
SVP, Chief Credit Officer Home & Auto Platform
Synchrony Bank 4.4
Assistant vice president operations job at Synchrony Financial
Role Summary/Purpose:
The SVP, Chief Credit Officer H&A Platform will spearhead the credit management efforts for all Home & Auto clients. The CCO will play a critical role in leading the credit strategy, risk management, and decisioning framework for Synchrony's home and automotive lending portfolios. This executive will ensure the platform's credit quality aligns with corporate risk appetite while supporting growth ambitions and delivering an exceptional customer experience.
Key responsibilities include ensuring the financial integrity of deal pricing by managing credit and fraud loss exposures and delivering targeted returns for H&A clients. The role encompasses comprehensive credit and operational risk assessments, delinquency and loss mitigation strategies, portfolio performance monitoring, and active contribution to credit and fraud strategies within Acquisition and Account Management functions. As the primary credit risk liaison, this role collaborates closely with H&A platform clients, the Home & Auto Platform CEO, and commercial leadership to align credit risk strategies with overall business objectives.
Our Way of Working
We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.
Essential Responsibilities:
Responsible for managing portfolio credit and fraud losses as well as portfolio returns
Provide the guidance to all H&A portfolio credit managers in managing credit and fraud losses and driving prudent growth for SYF and our clients
Work closely with the partners to minimize both Synchrony's and the partners' risk, while continuing to grow all H&A clients.
Oversee and lead all credit related activities that support both the business development team and pricing team for all potential prospect clients and existing renewals across all SYF clients
Work effectively in the cross functional leadership team to drive prudent growth and client satisfaction delivering safety and soundness in all H&A clients.
Prepare and deliver client facing and leadership team presentations to facilitate informed decisions.
Coordinate planning cycle with client teams to ensure consistency in business plans
Responsible for providing clear guidance to the organization on risk appetite and prudent growth.
Maintain effective and credible challenge of critical decisions and business processes.
Perform other duties and/or special projects as assigned
Qualifications/Requirements:
Bachelor's Degree and 12+ years of experience in consumer risk management, credit management, or similar role; in lieu of a degree 15+ years of experience in consumer risk management
10+ years' leadership experience in enterprise portfolio credit risk management for consumer accounts
4+ years of experience interacting and engaging with clients/partners directly or via strategy design and deployment to achieve business objectives
7+ years of experience guiding development of Consumer Credit Risk Strategies
2+ years of experience with SAS/SQL or other data analytics tools
8+ years' experience managing professionals
Significant travel required (may be 50%+)
Ability and flexibility to travel for business as required
Desired Characteristics:
Master's Degree or MBA with advanced analytic focus, or equivalent
Strong overall knowledge of card business including risk, collections, operations, marketing and finance - to understand integration of and impact on credit decisions
Strong Financial Analysis skills; ability to assess/understand the impact of credit and underwriting decisions and implementation on portfolio performance
Experience leveraging data to engage, influence and share a compelling story to various levels within the organization and with the client
Effective leadership and talent management
Ability to communicate clearly and leverage critical thinking
Use of advanced technical & analytical competencies in driving effective strategic goals within a significant functional area
Familiarity with consumer and commercial lending products and practices Experience operating at a strategic level as part of a senior leadership team
Strong industry and business knowledge including fundamental knowledge of P&L and Credit Products and Lifecycle
Grade/Level: 16
The salary range for this position is 235,000.00 - 390,000.00 USD Annual. This position is also eligible for an Annual Incentive Plan target of 30% of salary and an Annual Equity target of 30% of salary.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Salaries are adjusted according to market in CA, NY Metro and Seattle.
Eligibility Requirements:
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment:
When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all.
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time
Job Family Group:
Credit
$148k-216k yearly est. Auto-Apply 6d ago
AVP, Practice Development Manager Specialty - Metro (San Francisco)
Synchrony Bank 4.4
Assistant vice president operations job at Synchrony Financial
Role Summary/Purpose:
The Metro Practice Development Manager is responsible for conducting in-person visits and promoting the benefits of CareCredit to high-value healthcare providers across the Healthcare Specialty industry. The goal is to drive product adoption and engagement, ultimately supporting healthcare providers while achieving or exceeding credit utilization metrics within their assigned territory. The Metro PDM owns a defined book of mid-to-large practices; prioritize accounts, set practice-level strategies, and select programs/cadence to meet goals. This position covers a territory comprised of San Francisco, Bay Area and surrounding suburbs.
Essential Responsibilities:
Build strong working relationships to effectively understand and address opportunities for growing sales within an assigned territory
Strategically plan, organize, prioritize and independently manage book of business to meet/exceed revenue and application goals
Proactively identify and evaluate new business opportunities, enrolling new providers and managing the existing provider book, looking for ways to grow and scale both existing and new provider enrollments.
Develop long term client relationships with physician offices, assist them to identify and capitalize on growth opportunities while satisfying customer needs and sales requirements of CareCredit
Engage, in-person (and on occasion virtually), with office staff and doctors/owners to ensure clear understanding of the CareCredit program and successfully implement action plans for increased usage of the CareCredit suite of financial products
Drive engagement in scheduled, outcome-driven meetings
Lead sales strategy and manage budget for assigned territory as part of a broader regional team
Utilize identified sales strategies - including prioritization, during provider visits and calls to achieve results; document all activity in Salesforce
Develop profound knowledge in Healthcare Specialty industry to better understand and support providers with their specific needs
Maintain knowledge and understanding of all Synchrony/Health & Wellness products, offerings, technology partnerships, current rates, and compliance requirements to support the usage within industry and region
Meet/exceed additional performance measurements and KPI expectations based on provider visit reaction, territory management, industry segmentation, and visit goals
Set business goals to both forecast and meet sales and credit application performance required for assigned territory
Assist with the commercialization of provider Point of Sale (POS) initiatives and products within assigned territory
Partner with industry account/product representatives, key opinion leaders and technology experts to effectively drive adoption and utilization
Safely and securely manage company car and digital assets (laptop, tablet, cell phone)
Perform other duties, special projects, and attend industry/association trade shows as assigned
Coordinate with the Enrollment team to ensure a smooth post-sale handoff and first-use activation
Qualifications/Requirements:
A minimum of 3 years sales experience including 1+ years of Consultative Sales experience
Ability to travel daily up to 80% field with 50% overnight travel. Travel may include attendance for industry/association trade shows as needed, including weekends.
Desired Characteristics:
Ideal candidate will reside within the San Francisco, Bay Area and surrounding suburbs
BA or BS degree or equivalent experience
Advanced computer skills including Microsoft Word, Microsoft Excel, MS PowerPoint, MS Outlook
Outside sales experience, Field Sales and Virtual/tele-sales experience
Skilled in virtual engagement, data-driven selling - supported by CRM insights
Business travel & expense budgeting knowledge
Sales experience in the specialty healthcare
Solution-oriented, consultive, value-based selling experience
Medical sales / marketing experience
Executive sales, account management, and assigned-territory routing experience
Ability to drive field-based growth with strong territory ownership
Experience using a CRM tool such as Salesforce
Private label credit card and marketing experience
Strong finance business/industry acumen, fluency in patient financing
Knowledge of customer financial drivers/needs
Openness to coaching and ability to learn quickly
Customer focused mind set with ability to respond quickly to customer needs
Exceptional interpersonal communication skills (written, oral, non-verbal)
Grade/Level: 10
The salary range for this position is 75,000.00 - 130,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle.
Eligibility Requirements:
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment:
When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all.
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time
Job Family Group:
Sales
$81k-107k yearly est. Auto-Apply 60d+ ago
AVP, Practice Development Manager Dental - Area (Virginia, South Carolina)
Synchrony Bank 4.4
Assistant vice president operations job at Synchrony Financial
Role Summary/Purpose:
The Area Practice Development Manager is responsible for building strong relationships with healthcare providers through virtual outreach (with the occasional in-person visit) across the Dental industry. The goal is to drive product adoption and engagement, ultimately supporting healthcare providers while achieving or exceeding credit utilization metrics within their assigned territory. The Area PDM owns a defined book of mid-to-large practices; prioritize accounts, set practice-level strategies, and select programs/cadence to meet goals. This position covers a territory comprised of the states of Virginia, South Carolina and surrounding area, with an ideal base location of Richmond, VA or Virginia Beach, VA.
Essential Responsibilities:
Build strong working relationships to effectively understand and address opportunities for growing sales within the assigned territory of the states of Virginia, South Carolina and surrounding area.
Use discretion to determine when to prioritize high-value sales opportunities (CareCredit acceptance, Installment/MSF sign-ups, reduced origination fee pilot, or waived enrollment fee offers)
Develop long term client relationships with provider offices, assist them to identify and capitalize on growth opportunities while satisfying customer needs and sales requirements of CareCredit
Identify competitive threats (e.g., promotional material, websites, provider conversations) and determine appropriate actions to reinforce CareCredit as the product of choice/first look
Proactively identify and evaluate new business opportunities, enrolling new providers and managing the existing provider book, looking for ways to grow and scale both existing and new provider enrollments.
Apply judgment to decide when an in-person visit is required versus when a virtual engagement is sufficient based on sales opportunity and provider needs
Lead sales strategy and manage budget for assigned territory as part of a broader regional team
Utilize identified sales strategies - including prioritization, during provider visits and calls to achieve results; document all activity in Salesforce
Develop profound knowledge in Dental industry to better understand and support providers with their specific needs
Maintain knowledge and understanding of all Synchrony/Health & Wellness products, offerings, technology partnerships, current rates, and compliance requirements to support the usage within designated industry and assigned region
Meet/exceed additional performance measurements and KPI expectations based on provider visit reaction, territory management, industry segmentation, and visit goals
Set business goals to both forecast and meet sales and credit application performance required for assigned territory
Assist with the commercialization of provider Point of Sale (POS) initiatives and products within assigned territory
Partner with industry account/product representatives, key opinion leaders and technology experts to effectively drive adoption and utilization
Proactively sign-up providers for CareCredit acceptance and Installment/MSF products, acting as a hunter when new opportunities are uncovered
Safely and securely manage company digital assets (laptop, tablet, cell phone)
Perform other duties, special projects, and attend industry/association trade shows as assigned
Qualifications/Requirements:
A minimum of 3 years sales experience including 1+ years of Consultative Sales experience
Primarily remote with potential to travel up to 30% to attend industry/association trade shows, including weekends, or an occasional in-person practice meetings.
Desired Characteristics:
Ideal candidate will reside within assigned territory of the states of Virginia, South Carolina and surrounding area
BA or BS degree
Advanced computer skills including Microsoft Word, Microsoft Excel, MS PowerPoint, MS Outlook
Outside sales experience, Field Sales and Virtual/tele-sales experience
Skilled in virtual engagement, data-driven selling - supported by CRM insights
Business travel & expense budgeting knowledge
Dental Sales experience in the designated industry; proven portfolio ownership (account plans, prioritization)
Solution-oriented, consultive, value-based selling experience
Medical sales / marketing experience
Executive sales, account management, and assigned-territory routing experience
Ability to drive field-based growth with strong territory ownership
Experience using a CRM tool such as Salesforce
Private label credit card and marketing experience
Strong finance business/industry acumen, fluency in patient financing
Knowledge of customer financial drivers/needs
Openness to coaching and ability to learn quickly
Customer focused mind set with ability to respond quickly to customer needs
Exceptional interpersonal communication skills (written, oral, non-verbal)
Grade/Level: 10
The salary range for this position is 75,000.00 - 130,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle.
Eligibility Requirements:
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment:
When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all.
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time
Job Family Group:
Sales
$81k-107k yearly est. Auto-Apply 2d ago
SVP, Chief Credit Officer Home & Auto Platform
Synchrony 4.4
Assistant vice president operations job at Synchrony Financial
**Role Summary/Purpose:** The SVP, Chief Credit Officer H&A Platform will spearhead the credit management efforts for all Home & Auto clients. The CCO will play a critical role in leading the credit strategy, risk management, and decisioning framework for Synchrony's home and automotive lending portfolios. This executive will ensure the platform's credit quality aligns with corporate risk appetite while supporting growth ambitions and delivering an exceptional customer experience.
Key responsibilities include ensuring the financial integrity of deal pricing by managing credit and fraud loss exposures and delivering targeted returns for H&A clients. The role encompasses comprehensive credit and operational risk assessments, delinquency and loss mitigation strategies, portfolio performance monitoring, and active contribution to credit and fraud strategies within Acquisition and Account Management functions. As the primary credit risk liaison, this role collaborates closely with H&A platform clients, the Home & Auto Platform CEO, and commercial leadership to align credit risk strategies with overall business objectives.
**_Our Way of Working_**
**_We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events._**
**Essential Responsibilities:**
+ Responsible for managing portfolio credit and fraud losses as well as portfolio returns
+ Provide the guidance to all H&A portfolio credit managers in managing credit and fraud losses and driving prudent growth for SYF and our clients
+ Work closely with the partners to minimize both Synchrony's and the partners' risk, while continuing to grow all H&A clients.
+ Oversee and lead all credit related activities that support both the business development team and pricing team for all potential prospect clients and existing renewals across all SYF clients
+ Work effectively in the cross functional leadership team to drive prudent growth and client satisfaction delivering safety and soundness in all H&A clients.
+ Prepare and deliver client facing and leadership team presentations to facilitate informed decisions.
+ Coordinate planning cycle with client teams to ensure consistency in business plans
+ Responsible for providing clear guidance to the organization on risk appetite and prudent growth.
+ Maintain effective and credible challenge of critical decisions and business processes.
+ Perform other duties and/or special projects as assigned
**Qualifications/Requirements:**
+ Bachelor's Degree and 12+ years of experience in consumer risk management, credit management, or similar role; in lieu of a degree 15+ years of experience in consumer risk management
+ 10+ years' leadership experience in enterprise portfolio credit risk management for consumer accounts
+ 4+ years of experience interacting and engaging with clients/partners directly or via strategy design and deployment to achieve business objectives
+ 7+ years of experience guiding development of Consumer Credit Risk Strategies
+ 2+ years of experience with SAS/SQL or other data analytics tools
+ 8+ years' experience managing professionals
+ Significant travel required (may be 50%+)
+ **Ability and flexibility to travel for business as required**
**Desired Characteristics:**
+ Master's Degree or MBA with advanced analytic focus, or equivalent
+ Strong overall knowledge of card business including risk, collections, operations, marketing and finance - to understand integration of and impact on credit decisions
+ Strong Financial Analysis skills; ability to assess/understand the impact of credit and underwriting decisions and implementation on portfolio performance
+ Experience leveraging data to engage, influence and share a compelling story to various levels within the organization and with the client
+ Effective leadership and talent management
+ Ability to communicate clearly and leverage critical thinking
+ Use of advanced technical & analytical competencies in driving effective strategic goals within a significant functional area
+ Familiarity with consumer and commercial lending products and practices Experience operating at a strategic level as part of a senior leadership team
+ Strong industry and business knowledge including fundamental knowledge of P&L and Credit Products and Lifecycle
**Grade/Level: 16**
The salary range for this position is **235,000.00 - 390,000.00** USD Annual. This position is also eligible for an Annual Incentive Plan target of 30% of salary and an Annual Equity target of 30% of salary.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Salaries are adjusted according to market in CA, NY Metro and Seattle.
**Eligibility Requirements:**
+ You must be 18 years or older
+ You must have a high school diploma or equivalent
+ You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
+ You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
+ New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
**Our Commitment:**
When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all.
**Reasonable Accommodation Notice:**
+ Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
+ If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time
**Job Family Group:**
Credit
$148k-209k yearly est. 5d ago
AVP, Dental Analytics - Health & Wellness
Synchrony 4.4
Assistant vice president operations job at Synchrony Financial
**Role Summary/Purpose:** The AVP, Dental Analytics - Health & Wellness role will provide analytical support to drive profitable growth and expansion in the Dental industry. This role will provide insights and recommendations, support business KPI design and measurement, develop strong analytic solutions to increase providers' engagement & usage, create & maintain advanced analytical tools to measure investment returns focusing on Independent Dental segment along with others.
Additionally, this role will own several other Dental and H&W Platform initiatives.
**_Our Way of Working_**
**_We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events._**
**Essential Responsibilities:**
+ Support Dental and the H&W Platform analytics team in areas like dental client reporting & analysis and dental strategic initiatives analysis, especially in the fragmented part of dental industry.
+ Partner with the Dental teams in Client Development and Marketing to make recommendations for optimizing program growth through providing insights on provider engagement & sales performance, new ideas for increasing provider enrollment and inbound data share with use cases.
+ Support for integration of ISV & Batch Quick screen adoption, including the execution of contractual deliverables, providing actionable insights into effectiveness & impact of these initiatives. Develop methodologies and execute analyses that evaluate the incremental net benefit of the partnership.
+ Be a business consultant by understanding business needs and requirements, proactively offering analytical and strategic thinking and translating needs and requirements into useful data architecture, analytical insights & recommendations.
+ Present complex analytical information to all level of audiences in a clear and concise manner through effective storytelling.
+ Lead and drive business KPI design and measurement, improve accuracy and recommend investment optimization opportunities.
+ Drive efficiency and optimize standard processes.
+ Perform other duties and/or special projects as assigned.
**Qualifications/Requirements:**
+ Bachelor's degree OR in lieu of Bachelor's degree, 7+ years of progressive experience working with marketing and/or business analytics in the financial services, credit card and/or payments industry.
+ **Ability and flexibility to travel for business as required**
+ A minimum of 3+ years progressive work experience, including:
+ 3+ years of experience analyzing data to identify issues, trends, or exceptions to drive improvement of results and recommend strategy changes.
+ 3+ years of experience with SAS or SQL (or similar) and Tableau / other reporting dashboard
+ 3+ years of experience working on tasks or projects with cross functional partners such as Marketing and Sales.
+ 3+ years of experience with quantitative skills and ability to interpret data.
**Desired Characteristics:**
+ MBA or advanced degree preferred in statistics, decision science or predictive analytics.
+ Experience synthesizing insights from structured analyses to inform business decisions and communicating with stakeholders in an effective manner.
+ Good understanding of multi product, cross channel attribution analyses, presenting findings and insights.
+ Experience with CRM tools such as Salesforce.
+ Knowledge of the dental industry.
+ Identifying issues, trends, or exceptions to drive improvement of results and solutions.
+ Strong knowledge of and high proficiency in analytics tools like SAS, R, Python, & Tableau, including web analytics (Adobe Analytics/ Google Analytics).
+ Strong skills in project management, communications, multi-tasking, ability to work independently under aggressive timelines, and relationship management.
+ Ability to synthesize/analyze diverse information, develop and recommend strategies, and articulate clearly to business partners and senior leadership teams.
+ Wide-ranging understanding of financial service industry financial P&L drivers and key sensitivities, with business performance reporting experience.
**Grade/Level: 10**
The salary range for this position is **75,000.00 - 130,000.00** USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Salaries are adjusted according to market in CA, NY Metro and Seattle.
**Eligibility Requirements:**
+ You must be 18 years or older
+ You must have a high school diploma or equivalent
+ You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
+ You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
+ New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
**Our Commitment:**
When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all.
**Reasonable Accommodation Notice:**
+ Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
+ If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time
**Job Family Group:**
Data Analytics
$92k-115k yearly est. 3d ago
AVP, Technology - PayPal Savings Technology Lead
Synchrony 4.4
Assistant vice president operations job at Synchrony Financial
**Role Summary/Purpose:** The AVP, PayPal Savings Technology Lead is responsible for providing technical expertise and process execution to support the PayPal Savings program. This individual acts as the technical point of contact, coordinating technology oversight, program delivery, solution architecture, governance, audits, issue management, and support the identification of key technology risks. This role will be responsible for oversight across cross functional and cross client teams to ensure compliance with Synchrony standards.
**_Our Way of Working_**
**_We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events._**
**Essential Responsibilities:**
+ Partner with key stakeholders (including GMs, PayPal leaders, product and technology leads, architects and other stakeholders) to implement deposit product features and provide ongoing communication through project execution.
+ Provide oversight over all the phases of SDLC including but not limited to technical requirements, design/architecture, build, testing, QA, and Production deployment.
+ Manage technology relationship with PayPal and internal cross-functional business and technology teams.
+ Support project and program management for the PayPal Savings program, focusing on Synchrony governance and oversight requirements of PayPal led initiatives
+ Coordinate internal cross functional workstreams to ensure leadership is up to date on status of the program.
+ Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes.
+ Own technology L3 governance activities related to PayPal Savings, including the ongoing identification, assessment of key operational risks (RCSA's) and the effectiveness of controls that address those risks.
+ Act as the primary technical liaison for internal and external audits, coordinating documentation requests, managing responses, and driving resolution of audit findings.
+ Document IT oversight governance of key processes, reviews, controls, and governance processes, including but not limited to projects, production incidents, disaster recovery testing.
+ Participate in issue management processes including Enterprise Governance, Risk Management and Compliance (EGRC) processes.
+ Perform other duties and/or special projects as assigned.
**Qualifications/Requirements:**
+ Bachelor's degree in Computer Science, Engineering, or a related field with minimum 4+ years of experience in Information Technology OR in lieu of the Bachelor's degree, High School diploma and minimum 8 years of experience in Information Technology.
+ Prior experience as technical lead/technical project or program manager
+ Experience owning and delivering a mission critical projects on time and within budget
+ Willing to work in a fast-paced environment with PayPal as well as internal cross functional teams
+ Ability to develop and maintain strong collaborative relationships at all levels across IT and Business Stakeholders.
+ Excellent written and oral communication skills. Adept at presenting complex topics, influencing and executing with timely / actionable follow-through.
**Desired Characteristics:**
+ Prior work experience in Banking/FinTech company
+ Ability to drive strong partnerships with second line teams
+ Demonstrated ability to manage complexity and multiple initiatives
+ Experience in retail deposits, regulatory, or risk
+ Experience dealing with sensitive data and software development in highly regulated environment
+ Demonstrated experience in working with partners and clients
+ Leadership experience operating at a strategic level as part of a cross functional team
+ Experience operating as part of a cross functional team
+ Use of advanced technical & analytical competencies in driving effective strategic goals
+ Advanced experience with SAS/SQL or other related analytic tools
+ Experience in leading QA teams
+ Experience with Client/Partner management
**Grade/Level: 11**
The salary range for this position is **90,000.00 - 155,000.00** USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Salaries are adjusted according to market in CA, NY Metro and Seattle.
**Eligibility Requirements:**
+ You must be 18 years or older
+ You must have a high school diploma or equivalent
+ You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
+ You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
+ New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
**Our Commitment:**
When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all.
**Reasonable Accommodation Notice:**
+ Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
+ If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time
**Job Family Group:**
Information Technology
$92k-115k yearly est. 5d ago
AVP, API Engagement Engineer
Synchrony 4.4
Assistant vice president operations job at Synchrony Financial
**Role Summary/Purpose:** Advocate the Application & Service development teams across the organization, managing multiple teams actively working at once. This person will provide best practices for REST API development, and provide solutions for highly complex multi-service application implementations. The API Engagement Engineer will also be designing and reviewing API specifications for REST best practices.
**_Our Way of Working_**
**_We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events._**
**Essential Responsibilities:**
+ The API Engagement Engineer will be responsible for teaching teams to utilize our new suite of API development tools
+ The API Engagement Engineer will provide architectural guidance for API & Application development across Synchrony, helping teams understand how to leverage the API Gateway to their benefit and promote best practices for Microservice/SOA application development.
+ The API Engagement Engineer lives and breathes REST best practices and serves as the source of knowledge for RESTful API development.
+ Additionally, the API Engineer will be responsible for learning Synchrony's domains and assisting teams to promote their APIs to the level of Enterprise & Productize APIs for wide market consumption.
+ Perform other duties and/or special projects as assigned.
**Qualifications/Requirements:**
+ Bachelor's degree in Computer Science or related degree with 3-5 years of Modern Application Development experience or, in lieu of degree, 5-7 years of Modern Application Development experience
+ 3+ years in API development using Apigee (preferred) or any other similar API Gateway Product.
+ Strong Technical Expertise in Java Spring, Node JS , REST , SOAP , Swagger Hub (JSON/YAML)
+ Strong Experience with Agile application development and familiarity with tools like JIRA, Bitbucket
+ Strong Experience with continuous integration environments and using tools like Jenkins
+ Strong communication skills with technical and non-technical peers
+ Strong cross-functional team player with the ability to work seamlessly across a matrix organization
+ Strong attention to detail in a team environment
+ Strong oral and written communication, analytical and problem-solving skills
+ Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact and resolution options
+ Passionate to learn and understand diversified business domains and technologies
+ Ability to quickly learn new technologies and frameworks
**Desired Characteristics:**
+ Excellent communication skills with both technical and business stakeholders
+ Architectural knowledge of application development in a Microservice environment* DevOps Process Fundamentals
+ Advocate for technology best practices
+ Strong working knowledge of the Financial Industry and Consumer Lending
**Grade/Level: 11**
The salary range for this position is **115,000.00 - 200,000.00** USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Salaries are adjusted according to market in CA, NY Metro and Seattle.
**Eligibility Requirements:**
+ You must be 18 years or older
+ You must have a high school diploma or equivalent
+ You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
+ You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
+ New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
**Our Commitment:**
When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all.
**Reasonable Accommodation Notice:**
+ Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
+ If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time
**Job Family Group:**
Information Technology
$92k-115k yearly est. 5d ago
AVP, API Engagement Engineer
Synchrony 4.4
Assistant vice president operations job at Synchrony Financial
**Role Summary/Purpose:** Advocate the Application & Service development teams across the organization, managing multiple teams actively working at once. This person will provide best practices for REST API development, and provide solutions for highly complex multi-service application implementations. The API Engagement Engineer will also be designing and reviewing API specifications for REST best practices.
**_Our Way of Working_**
**_We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events._**
**Essential Responsibilities:**
+ The API Engagement Engineer will be responsible for teaching teams to utilize our new suite of API development tools
+ The API Engagement Engineer will provide architectural guidance for API & Application development across Synchrony, helping teams understand how to leverage the API Gateway to their benefit and promote best practices for Microservice/SOA application development.
+ The API Engagement Engineer lives and breathes REST best practices and serves as the source of knowledge for RESTful API development.
+ Additionally, the API Engineer will be responsible for learning Synchrony's domains and assisting teams to promote their APIs to the level of Enterprise & Productize APIs for wide market consumption.
+ Perform other duties and/or special projects as assigned.
**Qualifications/Requirements:**
+ Bachelor's degree in Computer Science or related degree with 3-5 years of Modern Application Development experience or, in lieu of degree, 5-7 years of Modern Application Development experience
+ 3+ years in API development using Apigee (preferred) or any other similar API Gateway Product.
+ Strong Technical Expertise in Java Spring, Node JS , REST , SOAP , Swagger Hub (JSON/YAML)
+ Strong Experience with Agile application development and familiarity with tools like JIRA, Bitbucket
+ Strong Experience with continuous integration environments and using tools like Jenkins
+ Strong communication skills with technical and non-technical peers
+ Strong cross-functional team player with the ability to work seamlessly across a matrix organization
+ Strong attention to detail in a team environment
+ Strong oral and written communication, analytical and problem-solving skills
+ Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact and resolution options
+ Passionate to learn and understand diversified business domains and technologies
+ Ability to quickly learn new technologies and frameworks
**Desired Characteristics:**
+ Excellent communication skills with both technical and business stakeholders
+ Architectural knowledge of application development in a Microservice environment* DevOps Process Fundamentals
+ Advocate for technology best practices
+ Strong working knowledge of the Financial Industry and Consumer Lending
**Grade/Level: 11**
The salary range for this position is **115,000.00 - 200,000.00** USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Salaries are adjusted according to market in CA, NY Metro and Seattle.
**Eligibility Requirements:**
+ You must be 18 years or older
+ You must have a high school diploma or equivalent
+ You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
+ You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
+ New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
**Our Commitment:**
When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all.
**Reasonable Accommodation Notice:**
+ Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
+ If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time
**Job Family Group:**
Information Technology
$92k-115k yearly est. 5d ago
AVP, Technology - PayPal Savings Technology Lead
Synchrony 4.4
Assistant vice president operations job at Synchrony Financial
**Role Summary/Purpose:** The AVP, PayPal Savings Technology Lead is responsible for providing technical expertise and process execution to support the PayPal Savings program. This individual acts as the technical point of contact, coordinating technology oversight, program delivery, solution architecture, governance, audits, issue management, and support the identification of key technology risks. This role will be responsible for oversight across cross functional and cross client teams to ensure compliance with Synchrony standards.
**_Our Way of Working_**
**_We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events._**
**Essential Responsibilities:**
+ Partner with key stakeholders (including GMs, PayPal leaders, product and technology leads, architects and other stakeholders) to implement deposit product features and provide ongoing communication through project execution.
+ Provide oversight over all the phases of SDLC including but not limited to technical requirements, design/architecture, build, testing, QA, and Production deployment.
+ Manage technology relationship with PayPal and internal cross-functional business and technology teams.
+ Support project and program management for the PayPal Savings program, focusing on Synchrony governance and oversight requirements of PayPal led initiatives
+ Coordinate internal cross functional workstreams to ensure leadership is up to date on status of the program.
+ Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes.
+ Own technology L3 governance activities related to PayPal Savings, including the ongoing identification, assessment of key operational risks (RCSA's) and the effectiveness of controls that address those risks.
+ Act as the primary technical liaison for internal and external audits, coordinating documentation requests, managing responses, and driving resolution of audit findings.
+ Document IT oversight governance of key processes, reviews, controls, and governance processes, including but not limited to projects, production incidents, disaster recovery testing.
+ Participate in issue management processes including Enterprise Governance, Risk Management and Compliance (EGRC) processes.
+ Perform other duties and/or special projects as assigned.
**Qualifications/Requirements:**
+ Bachelor's degree in Computer Science, Engineering, or a related field with minimum 4+ years of experience in Information Technology OR in lieu of the Bachelor's degree, High School diploma and minimum 8 years of experience in Information Technology.
+ Prior experience as technical lead/technical project or program manager
+ Experience owning and delivering a mission critical projects on time and within budget
+ Willing to work in a fast-paced environment with PayPal as well as internal cross functional teams
+ Ability to develop and maintain strong collaborative relationships at all levels across IT and Business Stakeholders.
+ Excellent written and oral communication skills. Adept at presenting complex topics, influencing and executing with timely / actionable follow-through.
**Desired Characteristics:**
+ Prior work experience in Banking/FinTech company
+ Ability to drive strong partnerships with second line teams
+ Demonstrated ability to manage complexity and multiple initiatives
+ Experience in retail deposits, regulatory, or risk
+ Experience dealing with sensitive data and software development in highly regulated environment
+ Demonstrated experience in working with partners and clients
+ Leadership experience operating at a strategic level as part of a cross functional team
+ Experience operating as part of a cross functional team
+ Use of advanced technical & analytical competencies in driving effective strategic goals
+ Advanced experience with SAS/SQL or other related analytic tools
+ Experience in leading QA teams
+ Experience with Client/Partner management
**Grade/Level: 11**
The salary range for this position is **90,000.00 - 155,000.00** USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Salaries are adjusted according to market in CA, NY Metro and Seattle.
**Eligibility Requirements:**
+ You must be 18 years or older
+ You must have a high school diploma or equivalent
+ You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
+ You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
+ New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
**Our Commitment:**
When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all.
**Reasonable Accommodation Notice:**
+ Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
+ If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time
**Job Family Group:**
Information Technology
$92k-115k yearly est. 5d ago
Vice President, Investment Banking
Fifth Third Bank 4.6
Cleveland, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION: Provide leadership in the pitching and execution of M&A and Strategic Advisory engagements while providing support to IB's Sr. Managing Director in the day to day management of the team's Associates and Analysts to ensure that junior resources are allocated appropriately across the groups projects and that the high-priority projects are getting the appropriate attention. The Principal, Investment Banking, will play a leadership role in the evolution and development of the groups modeling and analytical capabilities with limited supervision will be responsible for ensuring that the team is creating and delivering high-quality analysis and materials. For IB M&A and Strategic Advisory engagements, the Principal , Investment Banking, will be the point person in the creation of high-impact pitch materials and will run the execution process including the creation of financial models, writing of the CIM and other materials, and the regular contact with our client and the list of qualified buyers.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
. Understand and evaluate complex financial models.
. Perform complex financial analysis.
. Create high-impact presentation materials using PowerPoint, Excel, Word, and other relevant software programs.
. Work well as part of a team in a high stress environment.
. Develop good working relationships with peers and seniors in Capital Markets and the rest of the organization.
. Manage priorities while working on a number of high-priority opportunities simultaneously.
. A strong background in credit and corporate finance and the ability to apply that knowledge to IB projects.
. Serve as support to the Managing Directors and be capable of making internal and external IB presentations to support the efforts of the Managing Directors on the team.
. Interact independently with all important constituencies in the course of the execution of an M&A or Strategic Advisory assignment
SUPERVISORY RESPONSIBILITIES: Direct day to day supervision of the IB Associates and Analysts. Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and providing challenging opportunities that enhance employee career growth; identifying and developing appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.
MINIMUM KNOWLEDGE & SKILLS REQUIRED:
. 7 - 10 years of experience in Investment Banking.
. Strong corporate finance and credit skills.
. Proven track record of success in working as a part of a team to originate, and close complex financial transactions.
. Proven ability to pitch, win and execute M&A engagements.
. Excellent presentation skills, both oral and written.
. Strong relationship building skills.
. The ability to interact effectively with senior executives inside and outside our organization.
. Expertise in one or more industries.
. BA/BS in Finance/Accounting/Economics (MBA strongly preferred)
. Securities Industry Essentials (SIE), Series 79 license, and Series 63 license required.
At Fifth Third Bank, we understand the importance of rewarding our employees for their hard work and dedication, therefore, our Total Rewards offering includes a differentiated compensation package and comprehensive benefits.
Benefits:
Our benefits programs are designed to support the health, happiness, and financial well-being of our employees and their families. Your benefits will include access to comprehensive medical, dental, and vision coverage, a 401(k) plan and employee stock purchase plan that both offer a generous employer match, flexible paid time off, comprehensive leave programs, and unique benefits to support your overall mental and physical wellness. For additional details, please contact your recruiter.
Compensation:
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the US. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
VicePresident, Investment Banking
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Cleveland, Ohio 44114
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
$109k-148k yearly est. Auto-Apply 5d ago
Corporate Accounting Co-Op - Summer 2026
Fifth Third Bank 4.6
Cincinnati, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
This Accounting Co-op position is designed to provide students with practical experience in various aspects of corporate accounting, including the month-end close process, financial reporting, regulatory reporting, and finance transformation. This role offers a unique opportunity to gain hands-on experience within a dynamic financial institution, working closely with experienced accounting professionals.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring and reporting risks of all types.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Support the month-end and year-end closing processes.
Assist in the preparation of financial statements and reports.
Perform account reconciliations and ensure accuracy of financial data.
Participate in internal audits and compliance reviews.
Analyze financial data and provide insights to support decision-making.
Perform assignments and projects as determined by leadership.
Attend and contribute to team meetings and training sessions.
Support continuous improvement and lean initiatives to enhance efficiency within the accounting department.
Build a network of contacts within the assigned line of business or division as well as across the organization.
Perform all work in accordance with established safety procedures.
Complete assigned coursework and participate in self-learning.
Perform any other duties as assigned.
Ability to multitask and be flexible.
SUPERVISORY RESPONSIBILITIES: None.
MINIMUM KNOWLEDGE, SKILLS & ABILITIES REQUIRED:
Must be authorized to work in the U.S. without the need for employment-based immigration sponsorship now or in the future.
Currently enrolled in an accredited program pursuing Accounting, Economics, Finance or related degree.
Must be a rising sophomore, rising junior or rising senior.
Strong academic record with a minimum cumulative GPA of 3.0.
Excellent analytical and problem-solving skills.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Detail-oriented with a high level of accuracy.
Relevant internships and/or co-op program experience preferred.
Capacity to learn additional software applications as required by the assignment.
#earlycareers
#accounting
#OneBankCoOp
Corporate Accounting Co-Op - Summer 2026
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
LOCATION -- Cincinnati, Ohio 45202
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
$92k-110k yearly est. Auto-Apply 37d ago
Director, ABL Portfolio Management
Fifth Third Bank, N.A 4.6
Cleveland, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Director, ABL Portfolio Management participates in the execution and achievement of the Fifth Third Commercial Bank's Asset Based Lending (ABL) strategic initiatives through day-to-day relationship management of a complex portfolio of ABL customers.
The Director, ABL Portfolio Management is the primary member of the ABL coverage team, managing all aspects of the ABL transaction. Directors are expected to be intimately involved in in the deal process, making recommendations on appropriate credit structures, pricing, etc. Directors are directly accountable for managing a complex portfolio of accounts through their review of financial statements, collateral reporting (including borrowing base certificate analysis, appraisals of M&E and Real Estate along with any additional 3rd party work such as Field Exams), proactive monitoring, and partnership with the appropriate Relationship Managers.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
+ Manages the ongoing credit risk of a complex portfolio of ABL relationships and participates in portfolio meetings with senior management.
+ Develops and maintains external relationships with assigned customers, including regular client meetings and business development calls, helping to ensure customer satisfaction and retention.
+ Should be able to independently attend client meetings with assigned clients. Work with manager on complex/most complex clients and workouts.
+ Ensures ongoing customer satisfaction through managing both the loan structure and customer interface with line and support functions who service their accounts.
+ Develops and maintains internal relationships with the coverage team including Relationship Managers/Credit Risk Officers.
+ Develops and executes appropriate strategies for problem clients without supervision
+ Maintains up to date trend cards/portfolio review forms, credit files and legal files through our departments' resources.
+ Capture and document credit decisions, conditions, and modifications.
+ Notes negative trends early and strategizes best solutions for bank, through maintaining trend cards/portfolio review forms, preparing and presenting credit write-ups and watch asset reports.
+ Consistently evaluate/update risk rating analysis including overall ratings, PD and LGD.
+ Monitors timeliness of reporting, tickler information and ensures bank has accurate information to make decisions and be expert on the accounts and their credit files.
+ A focus on continuous learning to keep up with ever-changing market dynamics.
+ Should have a understanding of the ABL legal environment including a basic understanding secured transaction laws and creditor rights and shows a strong interest in further developing that knowledge.
+ Mentor to more junior team members including Credit Analysts, Associates and Principals
+ Performs additional job related duties as assigned.
SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive performance feedback. Developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
+ Bachelor's degree in Business (e.g. Business Administration, Finance, or Accounting).
+ 8 years credit analysis and/or loan review experience in Commercial Banking.
+ Minimum 6-7 years of experience in an Asset Based Lending environment, in underwriting or field examination, or as a loan officer; or equivalent combination of education and experience.
+ Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
+ Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
+ Advanced analytical skills, critical thinking and verbal and written communication skills.
+ Professional presence (client-facing).
+ Experience managing an advanced commercial client portfolio with a degree of complexity.
+ Ability to partner with all deal stakeholders including clients, relationship manager and credit teams.
+ Expertise in financial and risk analysis, including financial modeling.
+ Demonstrated expertise in using effective problem solving.
+ To perform this job successfully, an individual should have intermediate knowledge of Word and Excel spreadsheet software. Proficient with technology and ability to learn new applications.
WORKING CONDITIONS:
+ Normal office environment with little exposure to dust, noise, temperature and the like.
+ Extended viewing of a CRT screen.
+ Some travel required.
All the above duties and responsibilities are essential job functions for which reasonable accommodation will be made. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This position description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation.
Director, ABL Portfolio Management
Total Base Pay Range 94,500.00 - 203,200.00 USD Annual
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Rosemont, Illinois 60018
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
$98k-128k yearly est. 47d ago
Restaurant & Franchise Managing Director
Fifth Third Bank, N.A 4.6
Cincinnati, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. Fifth Third Bank's Restaurant & Franchise Corporate Investment Banking Group is seeking a Managing Director to join our team. The Restaurant & Franchise Group is a full-service corporate banking, investment banking, and capital markets platform dedicated to to serving brands and franchisees in the restaurant, fitness, and multi-unit consumer industries. Over the last decade, Fifth Third has become the preeminent capital arranger and strategic advisor driven by prolific sector expertise across the related M&A and debt capital markets.
The Restaurant & Franchise Managing Director is a player/coach, maintaining and growing their own portfolio while diving new relationships and providing leadership, direction, and supervision to the team. This leader ensures coordination of due diligence and workflow of team members to drive flawless execution for clients within the Bank's risk tolerance . Individuals in this position must be approved by the Managing Director Committee.
GENERAL FUNCTION:
The Restaurant & Franchise Managing Director is a player/coach, maintaining and growing their own portfolio while diving new relationships and providing leadership, direction, and supervision to the team. This leader ensures coordination of due diligence and workflow of team members to drive flawless execution for clients within the Bank's risk tolerance . Individuals in this position must be approved by the Managing Director Committee.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
DUTIES AND RESPONSIBILITIES:
. Ensure that relationships are managed to the highest profit potential for the Bank based on client need.
. Develop profitable new business, cross-sell all applicable 5/3 products and services as appropriate, and manage the transaction process.
. Responsible for the delivery of value-added financial solutions (ranging from traditional to customized products) to existing and prospective clients that will help them to enhance their business.
. Support the development of Directors, Principals, Associates and Analysts on the team.
. Produce and maintain profitable commercial loan volume, driving capital markets fees, and ancillary fees.
. Develop and maintain important client relationships.
. Identify and facilitate conversations with businesses that do not maintain their primary banking relationship with 5/3 with the ultimate goal of moving the primary banking relationship to 5/3.
. Develop intimate knowledge of all customers and businesses.
. Support the underwriting of credit requests, dive loan approval process within established risk appetite and make recommendations on credit and client selection decisions.
. Monitor, on an ongoing basis, via reporting and documentation, information concerning customer performance, abilities, and industry to determine that the business is at an acceptable risk level.
. Identify acceptable business opportunities that have the potential of leading to significant revenues.
. Keep abreast of trends, developments and current regulations in the industry and in local markets.
. Coordinate all client-facing activities related to their clients, including credit support and other product areas (e.g., Capital Markets, Investment Banking, Treasury Management) partners.
. Attend community and/or industry-specific forums, conferences and/or meetings in order to broaden relationship network and continually deepen knowledge of trends, practices, products and competitors.
. Provide support to the Capital Markets businesses by assessing whether securities products and capital markets services would be appropriate for a particular client, and working with the Capital Markets teams to provide those products and services to clients.
SUPERVISORY RESPONSIBILITIES:
Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth, developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.
MINIMUM KNOWLEDGE & SKILLS REQUIRED:
. Undergraduate degree required, MBA preferred.
. 8-10+ years experience in Restaurant & Franchise Banking, Investment Banking, M&A or Capital Markets required.
. Strong credit and corporate finance and leveraged finance skills required, left lead arranger in syndicated credit facilities experience preferred.
. Must possess superior client relationship, marketing presentation, and sales skills in addition to extensive knowledge of products and markets
. Excellent interpersonal, written, and verbal communications, negotiation, and analytical skills. Ability to coach and inspire sales team.
. Demonstrated sales and negotiating experience.
. Securities Industry Essentials (SIE), Series 79, and 63 license required.
. Ability to handle and prioritize multiple tasks.
Restaurant & Franchise Managing Director
Total Base Pay Range 121,900.00 - 262,100.00 USD Annual
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Chicago, Illinois 60606
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
$95k-122k yearly est. 26d ago
Director, ABL Portfolio Management
Fifth Third Bank, N.A 4.6
Cincinnati, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Director, ABL Portfolio Management participates in the execution and achievement of the Fifth Third Commercial Bank's Asset Based Lending (ABL) strategic initiatives through day-to-day relationship management of a complex portfolio of ABL customers.
The Director, ABL Portfolio Management is the primary member of the ABL coverage team, managing all aspects of the ABL transaction. Directors are expected to be intimately involved in in the deal process, making recommendations on appropriate credit structures, pricing, etc. Directors are directly accountable for managing a complex portfolio of accounts through their review of financial statements, collateral reporting (including borrowing base certificate analysis, appraisals of M&E and Real Estate along with any additional 3rd party work such as Field Exams), proactive monitoring, and partnership with the appropriate Relationship Managers.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
+ Manages the ongoing credit risk of a complex portfolio of ABL relationships and participates in portfolio meetings with senior management.
+ Develops and maintains external relationships with assigned customers, including regular client meetings and business development calls, helping to ensure customer satisfaction and retention.
+ Should be able to independently attend client meetings with assigned clients. Work with manager on complex/most complex clients and workouts.
+ Ensures ongoing customer satisfaction through managing both the loan structure and customer interface with line and support functions who service their accounts.
+ Develops and maintains internal relationships with the coverage team including Relationship Managers/Credit Risk Officers.
+ Develops and executes appropriate strategies for problem clients without supervision
+ Maintains up to date trend cards/portfolio review forms, credit files and legal files through our departments' resources.
+ Capture and document credit decisions, conditions, and modifications.
+ Notes negative trends early and strategizes best solutions for bank, through maintaining trend cards/portfolio review forms, preparing and presenting credit write-ups and watch asset reports.
+ Consistently evaluate/update risk rating analysis including overall ratings, PD and LGD.
+ Monitors timeliness of reporting, tickler information and ensures bank has accurate information to make decisions and be expert on the accounts and their credit files.
+ A focus on continuous learning to keep up with ever-changing market dynamics.
+ Should have a understanding of the ABL legal environment including a basic understanding secured transaction laws and creditor rights and shows a strong interest in further developing that knowledge.
+ Mentor to more junior team members including Credit Analysts, Associates and Principals
+ Performs additional job related duties as assigned.
SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive performance feedback. Developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
+ Bachelor's degree in Business (e.g. Business Administration, Finance, or Accounting).
+ 8 years credit analysis and/or loan review experience in Commercial Banking.
+ Minimum 6-7 years of experience in an Asset Based Lending environment, in underwriting or field examination, or as a loan officer; or equivalent combination of education and experience.
+ Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
+ Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
+ Advanced analytical skills, critical thinking and verbal and written communication skills.
+ Professional presence (client-facing).
+ Experience managing an advanced commercial client portfolio with a degree of complexity.
+ Ability to partner with all deal stakeholders including clients, relationship manager and credit teams.
+ Expertise in financial and risk analysis, including financial modeling.
+ Demonstrated expertise in using effective problem solving.
+ To perform this job successfully, an individual should have intermediate knowledge of Word and Excel spreadsheet software. Proficient with technology and ability to learn new applications.
WORKING CONDITIONS:
+ Normal office environment with little exposure to dust, noise, temperature and the like.
+ Extended viewing of a CRT screen.
+ Some travel required.
All the above duties and responsibilities are essential job functions for which reasonable accommodation will be made. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This position description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation.
Director, ABL Portfolio Management
Total Base Pay Range 94,500.00 - 203,200.00 USD Annual
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Rosemont, Illinois 60018
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
$95k-122k yearly est. 47d ago
Regional Director of SBA Lending
Fifth Third Bank 4.6
Ohio jobs
About Provide:
Powered by Fifth Third, Provide is on a mission to financially empower small businesses with great people and innovative technology. Provide offers an unmatched combination of industry expertise, personalized service, and customized financial products - enabling entrepreneurs to achieve their ownership dreams, realize financial independence, and strengthen their communities. Founded in a one-bedroom San Francisco apartment in 2013, Provide was acquired by Fifth Third in 2021 and in 2023 was named one of
Fast Company
's Most Innovative Companies.
Our team is growing:
Provide's Sales team is looking for a bold, compassionate, and focused regional director of SBA lending to lead the origination and closing of government-guaranteed small business loans, sourced through their self-developed network of referral sources. In this role, you will focus on assisting customers in achieving their financial goals by providing smart financial solutions for business needs; serving as a trusted advisor by collaborating with a team of product partners utilizing the One Bank process to understand the customers' holistic business needs; and developing revenue growth by identifying needs and providing needs-based solutions and services to the client.
As a Provide and Fifth Third Bank team member, you will be responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. You will be accountable for always doing the right thing for customers and colleagues and ensuring that actions and behaviors drive a positive customer experience. While operating within the risk appetites of Provide and Fifth Third Bank, you will be expected to achieve results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
A day in the life:
Identify and develop qualified prospects for SBA loan products through centers of influence, such as business brokers, loan brokers, real estate brokers, CPAs, attorneys, and community development organizations
Work directly with applicants to assess SBA eligibility and Fifth Third credit qualifications and collect required application information and documentation
Ensure adherence to the SBA SOP and Fifth Third credit policy while keeping the customer at the center
Work with product partners to analyze, evaluate, and develop a tailored relationship strategy for each client or prospect
Attend community and/or specific industry forums, conferences, and/or meetings to broaden relationship networks and referral sources and continually deepen knowledge of trends, practices, services, and the competitive landscape
Utilize the organization's value proposition to articulate the advantages of obtaining financing through a tech-enabled lender
Effectively retain and grow long-term profitable client relationships
Plan and conduct relationship-strategy and relationship-review meetings with product partners
Coordinate client-facing activities, including credit support and other product partners
Conduct thorough effective pre-call planning, One Bank consultative sales approach, and prompt post-call follow-up
Partner with internal stakeholders on credit requests, and adhere to established portfolio management guidelines
Monitor, on an ongoing basis, information concerning customer financial performance, condition, and industry trends to determine that any credit exposure is at an acceptable risk and priced accordingly
Champion the organization's vision and core values through personal actions and leadership influence to promote high-performing work groups
Complete administrative responsibilities in a timely manner
Our newest teammate will have:
Extensive knowledge of U.S. Small Business Administration loan programs
Minimum of five years of SBA sales experience
Proven ability to build new and existing client business and provide a positive client experience
Strong business acumen, including detailed analysis, review of financial statements, and understanding of basic accounting principles
Ability to assess client needs, drivers of profitability, and corporate/personal lifecycle-optimizing financial solutions
Effective problem-solving and analytical skills with the ability to handle and prioritize multiple tasks
Demonstrated strong verbal and written communication skills, specifically experience in face-to-face negotiations and group presentations
Proven ability to work in a team-based sales environment
Proficiency in all Microsoft Office software
Bonus points for:
Bachelor's degree in finance, economics, or mathematics
Formalized basic credit training or equivalent credit risk experience
Underwriting experience
Regional Director of SBA Lending
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Virtual, Ohio 00000
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.