Synechron jobs in Charlotte, NC

We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. Our challenge We are seeking a highly experienced Google AgentSpace SME to lead the design, implementation, and optimization of conversational AI solutions using Google's AgentSpace platform. The ideal candidate will have deep expertise in Google Contact Center AI (CCAI), Dialogflow CX, Agent Assist, and NLP/NLU technologies, and will play a key role in transforming customer engagement through intelligent virtual agents and automated workflows. Additional Information* The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $115k - $118k/year & benefits (see below). The Role Responsibilities: Serve as the Subject Matter Expert for Google AgentSpace and CCAI implementations. Design and develop conversational AI solutions including chatbots, voice bots, and virtual assistants. Collaborate with cross-functional teams to gather requirements and translate them into scalable AgentSpace solutions. Provide architectural guidance and best practices for secure, compliant, and scalable deployments. Integrate AgentSpace with contact center platforms (e.g., Genesys, Avaya, Cisco, NICE) and backend systems via APIs. Utilize Dialogflow CX, Agent Assist, and Speech-to-Text APIs to build intelligent workflows. Conduct performance tuning, monitoring, and troubleshooting of deployed solutions. Mentor developers and guide technical teams in implementing AI/ML-driven contact center solutions. Prepare technical documentation, design artifacts, and operational support guides. Requirements: 10+ years of overall IT experience, with 3-5 years in Conversational AI and Google CCAI platforms. Hands-on experience with Google AgentSpace, Dialogflow CX, and Agent Assist. Strong understanding of NLP, NLU, and AI/ML models used in conversational design. Experience with Google Cloud Platform, APIs, microservices, and cloud integration. Proficiency in Python, Java, or Node.js for bot development and backend integration. Familiarity with IVR platforms, contact center technologies, and omnichannel engagement. Experience with CI/CD pipelines, DevOps practices, and monitoring tools. Excellent communication and stakeholder management skills. Preferred, but not required: Google Cloud certifications (e.g., CCAI, Dialogflow, Professional Cloud Architect). Experience in banking/financial services or other regulated industries. Knowledge of data security, compliance, and governance standards in BFSI. We offer: A highly competitive compensation and benefits package. A multinational organization with 58 offices in 21 countries and the possibility to work abroad. 10 days of paid annual leave (plus sick leave and national holidays). Maternity & paternity leave plans. A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region). Retirement savings plans. A higher education certification policy. Commuter benefits (varies by region). Extensive training opportunities, focused on skills, substantive knowledge, and personal development. On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms. A flat and approachable organization. A truly diverse, fun-loving, and global work culture. S YNECHRON'S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

IRIS Software Inc. is seeking a talented Client Partner, Logistics Domain to manage the overall relationships for large clients. This role is mandated with rapid business expansion within their assigned accounts. They are primarily responsible for managing and growing the P&L in terms of top line and bottom line and accountable for positioning, selling and delivering new service offerings and solutions to the clients to achieve targeted results. Location - Charlotte, North Carolina Key Responsibilities Manage client relationships at one or more accounts with a clear focus on creating a top-notch client experience Customize industry prevalent engagement models to suit client requirements and delivers engagements on a multi-year roadmap. These include staff augmentation, managed capacity, managed services and business/ IT outcome-based models Creates opportunities to engage with client stakeholders in domain and technology specific dialogue to promote IRIS' business interests and image as a thought leader Develop and execute an account plan to grow the relationship footprint and create new opportunities to best position IRIS in a competitive landscape Engineer deals and run the sales cycle by guiding the presales/ delivery teams Manage and lead the IRIS team at the customer location Update the management on a frequent basis on the potential risks/ issues and opportunities in an account Handle escalations and negotiate with the customers, as required Practices a disciplined approach to forecast revenue every month and manage profitability of the account(s) Leads the consulting and delivery teams through client environments and aligns their conduct and activities to promote IRIS' business interests Required Skills and Experience Must have experience in managing IT engagements with clients in the industry for at least five years Background and acumen to understand client's business, strategy and to keep up with industry trends such as regulatory imperatives Track record of managing and growing accounts Excellent written and oral communication skills with an ability to make effective presentations People-person with an innate ability to develop relationships at all levels of the client organization and maintain them on a longer term Ability to perform the role of a “trusted” advisor Understands nuances of the onsite-offshore delivery models and effectively partners with offshore counterparts. If you are interested in the opportunity please apply directly or you can send your resume to ******************************** Thanks Rashi Agarwal

We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. Our challenge We are seeking an experienced AS400 Developer with strong expertise in ACBS (Advanced Commercial Banking System) and LANSA to support, enhance, and modernize legacy banking applications. The candidate will work closely with business and technology teams to ensure smooth operation of loan servicing, commercial lending, and financial data systems. Additional Information* The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $100k - $115k/year & benefits (see below). The Role Responsibilities: Develop, maintain, and support AS400-based applications integrated with ACBS and LANSA frameworks. Perform analysis, coding, testing, and implementation of new and existing features in commercial lending systems. Collaborate with business users to understand functional requirements for loan origination, servicing, and reporting. Troubleshoot and resolve issues related to batch jobs, data feeds, and interface errors. Work on modernization initiatives - such as migrating legacy code to newer platforms or APIs. Participate in code reviews, change management, and production deployment activities. Create and maintain technical documentation and ensure compliance with IT and audit standards. Requirements: AS400 / iSeries development (RPGLE, CLLE, SQLRPGLE, DB2/400). ACBS (Advanced Commercial Banking System) - understanding of loan servicing, facilities, syndication, and interest calculation modules. LANSA (Visual LANSA / RDMLX) - application development, integration, and maintenance. DB2/400 database management and query optimization. APIs / Data Interfaces: XML, MQ, or REST integration experience preferred. Knowledge of batch scheduling tools (e.g., Control-M). Familiarity with JIRA, ServiceNow, or other ticketing and change control systems. We offer: A highly competitive compensation and benefits package. A multinational organization with 58 offices in 21 countries and the possibility to work abroad. 10 days of paid annual leave (plus sick leave and national holidays). Maternity & paternity leave plans. A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region). Retirement savings plans. A higher education certification policy. Commuter benefits (varies by region). Extensive training opportunities, focused on skills, substantive knowledge, and personal development. On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms. A flat and approachable organization. A truly diverse, fun-loving, and global work culture. S YNECHRON'S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. Our challenge We are seeking an experienced AI Architect to define and lead the development of our AI/ML strategy and implementation roadmap. The ideal candidate will have deep expertise in traditional and generative AI, leading the design of scalable, secure, and ethical AI solutions that align with business objectives. Additional Information* The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $130k - $140k/year & benefits (see below). The Role Responsibilities: Define and drive the AI/ML architecture and roadmap, including both traditional machine learning and Generative AI (GenAI) use cases. Design comprehensive end-to-end AI solutions covering data ingestion, feature engineering, model training, inference pipelines, and monitoring frameworks. Lead the integration of Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) frameworks, utilizing tools such as LangChain, LangGraph, or similar. Collaborate with business stakeholders to translate requirements into scalable AI-driven technical solutions. Evaluate and select appropriate AI/ML tools, cloud services, frameworks, and libraries based on use case needs and industry best practices. Ensure models adhere to governance, security, explainability, and regulatory compliance, embedding ethical AI principles into system design. Guide engineering teams in the implementation of AI components, emphasizing scalability, reliability, and performance optimization. Partner with DevOps teams to establish CI/CD pipelines for AI, including model versioning, deployment automation, and ongoing A/B testing. Keep abreast of the latest industry research, breakthroughs, and emerging trends in AI, recommending adoption of best practices and innovative solutions. Requirements: Proven experience 10+ years, excel in leading AI/ML architecture and strategy in enterprise environments. Strong expertise in designing and deploying large-scale AI/ML solutions, including LLMs and RAG frameworks. Experience with AI/ML tools and frameworks such as TensorFlow, PyTorch, Hugging Face, LangChain, LangGraph, or similar. Deep understanding of data workflows, feature engineering, model training, evaluation, and deployment. Knowledge of cloud platforms (AWS, Azure, GCP) and services tailored for AI deployment. Familiarity with model governance, security, explainability, and ethical AI standards. Experience in developing CI/CD pipelines for AI/ML, including model versioning, monitoring, and performance tuning. Strong problem-solving, communication, and stakeholder management skills. Preferred, but not required: Advanced degree (Ph.D., Master's) in Computer Science, Data Science, AI, or related fields. Publications or practical contributions to AI research and open-source projects. Experience working in regulated industries or environments requiring compliance and governance. Familiar with project management and Agile practices. We offer: A highly competitive compensation and benefits package. A multinational organization with 58 offices in 21 countries and the possibility to work abroad. 10 days of paid annual leave (plus sick leave and national holidays). Maternity & paternity leave plans. A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region). Retirement savings plans. A higher education certification policy. Commuter benefits (varies by region). Extensive training opportunities, focused on skills, substantive knowledge, and personal development. On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms. A flat and approachable organization. A truly diverse, fun-loving, and global work culture. S YNECHRON'S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. Our challenge We are seeking a detail-oriented and test-focused QA Automation Engineer with hands-on experience in Loan IQ to join our team. The ideal candidate will be responsible for designing, developing, and executing automated test scripts to ensure the quality and functionality of Loan IQ applications, helping us deliver robust and reliable lending software solutions. Additional Information* The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $105k - $110k/year & benefits (see below). The Role Responsibilities: Develop and maintain automated test scripts for Loan IQ module testing using tools like Selenium, UFT, or other automation frameworks. Collaborate with business analysts, developers, and QA teams to understand functional requirements and convert them into comprehensive test cases. Execute automated and manual tests to identify bugs, issues, and potential improvements. Perform regression testing to verify bug fixes and updates. Work closely with the development team to troubleshoot and resolve defect issues. Develop and document testing strategies, plans, and reports. Participate in Agile/Scrum ceremonies, including sprint planning and retrospectives. Continuously improve automation frameworks, testing processes, and methodologies. Maintain test data and environment configurations. Requirements: Write and execute SQL queries to validate data integrity, consistency, and accuracy across multiple database tables. Perform backend data validation for CRUD operations. Compare data between source and target systems during ETL or migration testing. Create and maintain SQL test cases and test data for functional and regression testing. Identify data-related issues and report them with clear defect documentation. Automation Testing (Selenium) Design, develop, and maintain Selenium WebDriver scripts using Java (or Python, as applicable). Implement test automation frameworks (Hybrid, POM, Data-Driven, TestNG). Integrate automation scripts with CI/CD pipelines (e.g., Jenkins, GitHub Actions). Automate UI and functional test cases, and generate detailed execution reports. Perform cross-browser testing and ensure test reliability across environments. Reporting & Documentation Prepare and maintain test plans, test cases, and test scripts. Track and report test execution results using tools like QMetry, JIRA, or TestRail. Collaborate with development and business teams to resolve defects. Participate in requirement reviews, sprint planning, and retrospectives. We offer: A highly competitive compensation and benefits package. A multinational organization with 58 offices in 21 countries and the possibility to work abroad. 10 days of paid annual leave (plus sick leave and national holidays). Maternity & paternity leave plans. A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region). Retirement savings plans. A higher education certification policy. Commuter benefits (varies by region). Extensive training opportunities, focused on skills, substantive knowledge, and personal development. On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms. A flat and approachable organization. A truly diverse, fun-loving, and global work culture. S YNECHRON'S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. Our challenge The Chief of Staff will act as a strategic advisor and operational partner to the BU Head, ensuring effective execution of the Business Unit's goals across delivery, sales, operations, and strategy. This role is central to driving business performance, enabling leadership alignment, and ensuring the smooth functioning of the BU Head's office in a dynamic IT services and digital consulting environment. Additional Information* The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, is $100 k - $110k/year & benefits (see below). The Role Responsibilities: 1. Strategic Planning & Execution Support the BU Head in defining BU strategy, annual operating plans, revenue targets, and growth initiatives. Translate strategy into measurable roadmaps and track progress against goals. Drive cross-functional programs related to digital transformation, delivery excellence, and innovation. 2. Business Performance Management Work with Delivery, Sales, Finance, and HR teams to monitor BU performance (revenue, margins, utilization, pipeline). Identify risks, gaps, and opportunities, and recommend corrective actions. Prepare executive-level dashboards, monthly business reviews (MBRs), QBRs, and financial summaries. 3. Operational Excellence Manage the day-to-day operations of the BU Head's office, ensuring alignment and timely follow-up on priorities. Establish and manage governance frameworks, operating cadences, and leadership forums. Identify and implement process improvements to enhance operational efficiency. 4. Stakeholder & Leadership Management Act as the BU Head's representative in internal discussions and cross-BU initiatives when required. Facilitate communication and coordination across Delivery, Pre-Sales, Talent, Finance, Marketing, and PMO teams. Ensure action items, decisions, and priorities are clearly communicated and executed. 5. Communication & Executive Support Prepare decks, briefs, business reports, and strategic presentations for internal and external stakeholders. Streamline communication flow to and from the BU Head's office. Coordinate key meetings, reviews, and client interactions. Handle confidential and sensitive projects with complete discretion. 6.Oversee comprehensive calendar management, including prioritizing meetings, coordinating cross-functional schedules, and ensuring optimal time allocation for executive leadership. Requirements: 8+ years of experience in IT services, consulting, PMO, strategy, or delivery leadership. Strong understanding of IT services delivery models, client engagement, and BU operations. Experience working with senior leadership (BU Heads, Delivery Heads, Sales Leadership). Excellent analytical, communication, and executive presentation skills. Strong program management and cross-functional coordination capability. Ability to manage multiple priorities in a fast-paced environment. We offer: A highly competitive compensation and benefits package. A multinational organization with 58 offices in 21 countries and the possibility to work abroad. 10 days of paid annual leave (plus sick leave and national holidays). Maternity & paternity leave plans. A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region). Retirement savings plans. A higher education certification policy. Commuter benefits (varies by region). Extensive training opportunities, focused on skills, substantive knowledge, and personal development. On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms. A flat and approachable organization. A truly diverse, fun-loving, and global work culture. S YNECHRON'S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. Our challenge We are seeking a passionate and skilled Sr. AI/ML Engineer with hands-on experience in LangChain and LangGraph to develop, optimize, and deploy machine learning and NLP-based solutions. The ideal candidate will have a strong foundation in AI/ML concepts, experience working with large language models, and deep familiarity with LangChain and LangGraph frameworks. Additional Information* The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $115k - $120k/year & benefits (see below). The Role Responsibilities: Design, develop, and deploy AI/ML models integrated with natural language processing capabilities. Utilize LangChain to build and manage language model applications, including chatbots, question-answering systems, and knowledge management solutions. Leverage LangGraph to create, visualize, and optimize knowledge graphs for AI applications. Integrate LangChain and LangGraph with existing data pipelines and backend systems. Experiment with and fine-tune large language models for specific business use cases. Collaborate with product teams to translate requirements into scalable AI solutions. Monitor and improve the performance of deployed models and systems. Document architecture, processes, and best practices. Requirements: Bachelor's or Master's degree in Computer Science, Data Science, AI, or a related field. Proven experience with AI/ML frameworks and libraries (TensorFlow, PyTorch, etc.). Hands-on experience with language models like GPT, BERT, or similar. Strong proficiency in Python. Practical experience with LangChain for building LLM applications. Familiarity with LangGraph or similar knowledge graph frameworks. Knowledge of API integration, data pipelines, and cloud platforms (AWS, GCP, Azure). Strong analytical, problem-solving, and communication skills. Preferred, but not required: Experience deploying AI solutions at scale. Understanding of semantic search, retrieval-augmented generation (RAG), and multi-modal AI. Contributions to open-source projects related to LangChain, LangGraph, or NLP. We offer: A highly competitive compensation and benefits package. A multinational organization with 58 offices in 21 countries and the possibility to work abroad. 10 days of paid annual leave (plus sick leave and national holidays). Maternity & paternity leave plans. A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region). Retirement savings plans. A higher education certification policy. Commuter benefits (varies by region). Extensive training opportunities, focused on skills, substantive knowledge, and personal development. On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms. A flat and approachable organization. A truly diverse, fun-loving, and global work culture. S YNECHRON'S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. Our challenge We are seeking a highly skilled and innovative Generative AI SME to lead the design, development, and deployment of generative AI solutions across our organization. The ideal candidate will possess deep expertise in machine learning, natural language processing, and generative models (e.g., GPT, DALL·E, Stable Diffusion), and will play a pivotal role in driving AI strategy, research, and implementation. Additional Information* The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $115k - $118k/year & benefits (see below). The Role Responsibilities: Lead the development and deployment of generative AI models for text, image, audio, and video generation. Collaborate with cross-functional teams (Data Science, Engineering, Product, and Business) to identify use cases and deliver AI-powered solutions. Evaluate and fine-tune large language models (LLMs) and other generative architectures for performance, accuracy, and ethical compliance. Stay abreast of the latest research and advancements in generative AI and apply them to real-world problems. Develop proof-of-concepts (PoCs), prototypes, and production-grade systems using generative AI. Ensure responsible AI practices including bias mitigation, explainability, and data privacy. Mentor junior AI engineers and data scientists in generative AI techniques and best practices. Contribute to the creation of internal documentation, whitepapers, and technical presentations. Requirements: Master's or Ph.D. in Computer Science, Artificial Intelligence, Machine Learning, or related field. 5+ years of experience in AI/ML, with at least 2 years focused on generative AI. Strong proficiency in Python and ML frameworks such as TensorFlow, PyTorch, Hugging Face Transformers. Hands-on experience with LLMs, diffusion models, GANs, VAEs, and other generative architectures. Experience with prompt engineering, fine-tuning, and model evaluation. Familiarity with cloud platforms (AWS, Azure, GCP) and MLOps practices. Excellent problem-solving, communication, and stakeholder management skills. Preferred, but not required: Experience with multimodal AI systems (text + image/audio/video). Publications or contributions to open-source generative AI projects. Knowledge of ethical AI principles and regulatory frameworks. We offer: A highly competitive compensation and benefits package. A multinational organization with 58 offices in 21 countries and the possibility to work abroad. 10 days of paid annual leave (plus sick leave and national holidays). Maternity & paternity leave plans. A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region). Retirement savings plans. A higher education certification policy. Commuter benefits (varies by region). Extensive training opportunities, focused on skills, substantive knowledge, and personal development. On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms. A flat and approachable organization. A truly diverse, fun-loving, and global work culture. S YNECHRON'S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

: Senior Consultant, Business Consulting - Data & Analytics The vision of the Data &Analytics team is to help our clients become Data/Analytics/Insights driven. Senior Consultant is a key member of the team expected to help deliver the vision. We are seeking experienced Management Consultants with a background in Data & Analytics to join us. Responsibilities: * Lead discussions with clients to understand business challenges and design analytical solutions * Elicit high-level business requirements, use case and detailed functional specs. Create deliverables such as requirement traceability matrices, workflow diagrams, and data dictionary. * Collect, clean and structure data from multiple sources (Databases, APIs, Spreadsheets, Cloud platforms like Databricks, Snowflake etc) * Design approaches to enhance data quality. * Conduct exploratory and statistical analysis to identify trends, anomalies and opportunities * Develop KPIs, dashboards and visualization reports that communicate findings clearly * Write SQL queries, Python scripts or equivalent for data wrangling and analysis * Create business case and transformation roadmaps. * Design data governance models. * Present insights and recommendations to business and technical stakeholders in a clear and compelling way * Lead internal and client teams on Data Management. * Support sales pursuits and firm building efforts. * Mentor staff and manage project finances. Required Qualifications: * Minimum of bachelor's degree or higher in marketing, economics, mathematics, or related technical specialty. * 5+ years of relevant work experience with 3 years of experience in Management Consulting. * Ability to travel 4-5 days a week to multiple local, state and national client locations. * Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time Preferred Qualifications: * Exposure to one or more domains such as: Banking, Finance, Insurance, Consumer Goods, Retail, Manufacturing Industries. * Strong proficiency in SQL and experience with relational databases. * Advanced knowledge of Python or equivalent for data analysis, modelling and visualization * Process experience in the Supply Chain, Marketing, eCommerce, Digital Marketing, Merchandizing. * Exposure to using AI/ML/Automation creatively for client challenges. * Experience with Agile, Scrum methodologies, Data Bricks and Snowflake. * Experience with Visual Analytics tools like Tableau, PowerBI, and Qlik suite. * Understanding of platform modernization, business analytics and program/ strategy consulting * Sound knowledge and application skills in Business Analytics [Data Engineering, ETL, Data Modelling, Data Science] / Data Management/ Platform Modernization [MS Azure, AWS] and/or Program Management and Strategy consulting. * Strong interpersonal, leadership and communication skills This job description may not cover or contain a comprehensive listing of all activities, duties and responsibilities that are required of the employee. Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: - * Medical/Dental/Vision/Life Insurance * Long-term/Short-term Disability * Health and Dependent Care Reimbursement Accounts * Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) * 401(k) plan and contributions dependent on salary level * Paid holidays plus Paid Time Off

Must Have Technical/Functional Skills Desktop support, L2 Windows support, Mac OS support, Windows 10/11, Apple iOS Support, Roles & Responsibilities • Provide remote desktop level L2 troubleshooting of end user issues by taking remote control of Laptop/Desktop/VDI • Solving technical issues related to Windows 10/11, iOS and Mac operating systems and standard software components like MS Office/VPN/Anti-Virus/Skype etc. • Provide support in enrolling the iOS devices in MDM (JAMF) and investigate the incidents and Tasks • Deployment of device drivers and windows patch updates • Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software configuration of end user devices • Manage the Security compliance health status of end user workstations • Monitor security patching status and remedy deficiencies proactively • Diagnoses, troubleshoot, resolve and escalate supported software, hardware and peripheral Incident calls assigned from Service Desk team • Adjust configuration options as required to resolve defects identified while performing corrective action on a device • Investigate desktop level incidents and identify root causes to be able to provide solutions. • Deployment, Monitoring, Reporting of Device Drivers including BIOS & utilities • Support Windows 11 Feature upgrade using modern management techniques - SCCM/Auto Pilot • L2 Workstations operational support • Monitor and report on User experience. Report on Workstation image deployments and patch compliance metrics Salary Range: $60,000 $70,000 Year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Infosys is seeking a Senior Associate Consultant with SAP and Warehousing skills This position will be a key player in engaging with business/functional team in providing best fit solutions while conforming to client's and Infosys standards. You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape. Basic Qualifications * Bachelor's degree or foreign equivalent required. Will also consider one year of relevant work experience in lieu of every year of education. * At least 2 years of experience in Information Technology * Location for this position is Concord, NC, Durham, NC or Indianapolis, IN. Candidates need to be within commuting distance of the work location and be willing to work regularly in shifts including weekends and night shifts on rotation basis. * Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Preferred Qualifications * At least 2 years of experience in warehousing operations as a key user/end user with experience in SAP MM/WM/IM knowledge in SAP ECC or S/4 HANA. * Must have good knowledge in following inventory management domain: Inventory Management, Stock transfers, Special stocks, Stock types, Physical Inventory, Account Determination and Valuation. * Must have good knowledge in following warehouse management domain: WM Master Data, Inbound / Outbound delivery processing, Transfer Orders, Cycle Counts, Inventory reconciliation, Shipping and Transportation Management, Mobile Data Entry and RF units, Physical Inventory, RF Transactions, HU Management, Transportation Units, Production Integration. * Good understanding of business processes in the life sciences / pharmaceutical domain is preferred. * Good Analytical and Communication skills. * Ability and willingness to work with global teams across time zones. * Willingness to work in night shifts and weekends on need basis. * SAP certifications in any modules a big plus. * Experience and willingness to work in a shop floor environment. The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. Our challenge We are seeking a skilled Payment Systems Analyst with a strong background in real-time payment rails, ACH processing, RTP (Real-Time Payments), ISO 20022 standards, and instant payment systems. The ideal candidate will analyze, implement, and support modern payment infrastructures, ensuring compliance with industry standards and improving transaction efficiency. Additional Information* The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC. is $100k - $120k/year & benefits (see below). The Role Responsibilities: Analyze and document payment processes related to ACH, RTP, and instant payment systems. Support implementation and integration of RTP and instant payment solutions aligned with industry standards. Expertise in ISO 20022 messaging standards to facilitate secure, efficient, and compliant payment exchanges. Collaborate with technical teams to develop, configure, and test payment processing solutions. Conduct gap analysis between existing systems and new payment standards, providing recommendations for enhancements. Assist in the design, testing, and deployment of payment-related products and services. Monitor system performance, troubleshoot issues, and support ongoing system upgrades. Ensure compliance with regulatory requirements and industry protocols for electronic payments. Liaise with stakeholders (banking, compliance, product teams) to define and refine payment workflows. Keep abreast of evolving payment technologies, standards, and regulations. Requirements: Proven experience working with ACH, Real-Time Payments (RTP), and instant payment platforms. Deep understanding of ISO 20022 messaging standards and implementation. Knowledge of payment networks, clearing and settlement systems. Familiarity with payment gateway/integration platforms and APIs. Analytical skills to assess payment processes and recommend improvements. Strong communication skills to articulate technical concepts to non-technical stakeholders. Experience with payment compliance regulations and security standards. Bachelor's degree in Finance, Business, Information Technology, or related field. We offer: A highly competitive compensation and benefits package. A multinational organization with 58 offices in 21 countries and the possibility to work abroad. 10 days of paid annual leave (plus sick leave and national holidays). Maternity & paternity leave plans. A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region). Retirement savings plans. A higher education certification policy. Commuter benefits (varies by region). Extensive training opportunities, focused on skills, substantive knowledge, and personal development. On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms. A flat and approachable organization. A truly diverse, fun-loving, and global work culture. S YNECHRON'S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

Must Have Technical/Functional Skills * Demonstrated proficiency / advanced level MS office skills, especially Excel and PowerPoint. * Strong analytical, financial management and organizational skills with attention to detail. * Proven ability to develop executive ready communications and presentations. * Strong, executive level written and verbal communication skills and executive presence. * Ability to "connect the dots" to identify cause and effect and extract key points. Strong interpersonal * and relationship management skills to establish relationships with technology executives, horizontal partners, and LOB counterparts. Strategic thinker, self-starter, organized, versatile, and capable of performing work with minimal management oversight. Proven ability to manage and drive / lead execution of multiple and often competing priorities to meet deadlines. * Ability to communicate effectively, both written and orally, in a clear and concise manner. * Willing to learn fast and adapt quickly to change. Must work well under pressure. * Must be able to think strategically across the organization to identify opportunities to improve overall performance efficiency. * Must be able to interact and build relationships at all levels of the organization * Excellent time management skills Roles & Responsibilities This role provides business support for the Data Management Technology Enterprise Architecture (DMTEA) organization. DMTEA has a footprint in multiple US markets and India and employs over 2,000 employees and contractors. The DMTEA COO team is responsible for running the business of technology for the Technology Executive and their team including financial management, workforce location strategy, and Executive Support while also maintaining close connectivity with HR, Finance Risk partners. TCS Employee Benefits Summary: * Discretionary Annual Incentive. * Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. * Family Support: Maternal & Parental Leaves. * Insurance Options: Auto & Home Insurance, Identity Theft Protection. * Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. * Time Off: Vacation, Time Off, Sick Leave & Holidays. * Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range: $70,000 - $90,000 a year

Performance Tester/ETL Tester Must Have Technical/Functional Skills Primary Skill: Any Performance tool Experience, ETL testing Experience and DB Testing experience Secondary: UI - Automation Framework using TOSCA or selenium or any other tool experience required, SQL Query preparation Experience: Minimum 7 years Roles & Responsibilities Test Strategies and Test Planning , Process Improvement and Optimization QA metrics, KPIs & Report Continuous Integration/Continuous Deployment Supplier Quality Management Cross-Functional Team Collaboration Configuration & Release Management − Test Automation and Framework Development − TDD, BDD, ROI & Product Quality − Test Management, Reporting and Dashboarding − Performance Testing & Optimization − Risk Management and Mitigation Agile and DevOps Practices − Testing Framework and Tools − Root Cause Analysis & Problem Solving − Communication & Stakeholder Management − Vendor & Tool Selection − Change Control, STLC & SDLC Salary Range- $95,000-$125,000 a year

We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. Our challenge We are seeking an experienced Python Developer with strong expertise in MongoDB to lead the design, development, and deployment of scalable backend solutions. The ideal candidate will be responsible for guiding a team of developers, architecting robust data models, and building high-performance, secure APIs and microservices leveraging Python and MongoDB. Additional Information* The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Irving, TX / Charlotte, NC is $90k - $100k/year & benefits (see below). The Role Responsibilities: Develop, enhance, and maintain Python-based banking applications with a focus on clean, efficient, and reliable code. Design and implement algorithms, data structures, and solutions to optimize application performance. Build and consume RESTful APIs to facilitate seamless data exchange and integration across banking systems. Develop web applications using Python frameworks such as Django, Flask, or FastAPI. Leverage Python libraries like NumPy, Pandas, Matplotlib, SciPy, Scikit-learn, and TensorFlow for data analysis and machine learning tasks (advantageous but optional). Collaborate with cross-functional teams on system design, architecture, and best practices in development. Implement CI/CD pipelines using Jenkins, GitLab CI, or Circle CI for automated testing and deployment. Deploy applications on cloud platforms like AWS, Google Cloud, or Microsoft Azure. Engage in troubleshooting, code reviews, and ensuring compliance with banking security standards. Work with legacy banking systems, migration projects, and modernization efforts. Requirements: Bachelor's degree in Computer Science, Software Engineering, or related field. 10+ years of professional experience in Python development, with substantial banking domain exposure. Strong mastery of Python syntax, data structures, object-oriented programming, and design patterns. Extensive experience with Python web frameworks such as Django, Flask, or FastAPI. Proven experience designing and integrating RESTful APIs. Hands-on knowledge of database systems like SQL Server, Oracle, or similar, and ORM frameworks such as Django ORM or SQLAlchemy. Familiarity with cloud deployment (AWS, GCP, Azure) and containerization (Docker, Kubernetes) is a plus. Solid understanding of CI/CD practices and tools. Excellent problem-solving skills, attention to detail, and ability to work under deadlines. Preferred: Experience working within banking or financial institutions. Preferred, but not required: Knowledge of machine learning libraries such as SciPy, Scikit-learn, TensorFlow. Experience with legacy banking systems and modernization projects. Strong communication skills and team collaboration experience. Agile/Scrum development experience. We offer: A highly competitive compensation and benefits package. A multinational organization with 58 offices in 21 countries and the possibility to work abroad. 10 days of paid annual leave (plus sick leave and national holidays). Maternity & paternity leave plans. A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region). Retirement savings plans. A higher education certification policy. Commuter benefits (varies by region). Extensive training opportunities, focused on skills, substantive knowledge, and personal development. On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms. A flat and approachable organization. A truly diverse, fun-loving, and global work culture. SYNECHRON'S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

Must Have Technical/Functional Skills Primary Skill: Project manager Secondary: Good communication skills Experience: 6 to 7 years Roles & Responsibilities * Lead end-to-end project management for assigned technology administration initiatives. * Ensure all project activities comply with global change management policies and standards. * Collaborate with cross-functional teams to manage change impacts across people, processes, and systems. * Develop and maintain detailed project plans, timelines, and status reports. * Identify and mitigate risks, manage issues, and ensure timely resolution. * Facilitate Agile ceremonies and ensure alignment with Agile delivery practices where applicable. * Communicate effectively with stakeholders, sponsors, and leadership on project progress and outcomes. * Support portfolio-level reporting and governance activities. Required Qualifications * 7-8 years of experience in project management, preferably in technology or financial services. * Proven track record of managing multiple projects simultaneously. * Strong understanding of change management principles and governance frameworks. * Experience working in Agile and hybrid project environments. * Excellent communication, stakeholder management, and organizational skills. * PMP, Scrum Master, or equivalent certification is a plus. Preferred Skills * Experience in technology administration or infrastructure projects. * Familiarity with enterprise change management tools and processes. * Ability to work independently and drive results in a fast-paced environment Salary Range- $100,000-$105,000 a year

Must Have Technical/Functional Skills * 4+ years of experience in full stack development, with a focus on React.js and Node.js. * 3+ years of experience with API development and integration. * Bachelor\'s degree in a STEM field or Computer Information Sciences, or 7+ years of relevant experience. * Proficient in scripting technologies such as JavaScript, TypeScript, and APIs * Hands-on experience in automation platforms, including writing scripts and troubleshooting. * Strong debugging and problem-solving skills, with the ability to integrate multiple tools and APIs. * Excellent communication and interpersonal skills to work with various stakeholders. * Excellent problem-solving and analytical skills. * Experience working on a dynamic agile based team in a collaborative work environment. Roles & Responsibilities * Experience with public cloud platforms (AWS, Azure, etc.). * Expertise in cloud-native technologies and implementation patterns to drive innovation and efficiency. * Experience with programmatically integrating with Generative AI and/or Machine Learning capabilities. * Experience with Test Automation tools (Cypress, Jest, etc.). * Familiar with enterprise change management. * Experience with work management tools such as Jira and ServiceNow. Salary Range: $100,000 to $115,000 per year

We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. Our challenge We are seeking a highly skilled and experienced Lead ServiceNow SPM Developer to architect, configure, and enhance the ServiceNow platform to support enterprise needs. The ideal candidate will take a leadership role in designing solutions across modules such as CMDB, Service Portfolio Management (SPM), Software Asset Management (SAM), Application Portfolio Management (APM)/EA, Discovery, and Service Mapping, ensuring alignment with best practices and organizational standards. Additional Information* The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $120k - $130k/year & benefits (see below). The Role Responsibilities: Architect, design, configure, and implement ServiceNow modules including CMDB, SPM, SAM, APM/EA, Discovery, and Service Mapping. Customize and extend platform capabilities utilizing scripting, automation, APIs, and other ServiceNow development best practices. Develop and manage integrations with external systems such as SAP Ariba, cloud platforms, messaging systems, and other enterprise tools. Implement and maintain CMDB health and accuracy through normalization, reconciliation, and data certification processes. Map and enforce CSDM (Common Service Data Model) standards across all modules and business services to ensure data consistency and best practices. Support the creation, execution, and validation of test cases for UAT, SIT, and production releases. Collaborate closely with architects, business analysts, and client SMEs to gather requirements and propose scalable technical solutions. Develop comprehensive technical documentation, runbooks, deployment guides, and support materials. Provide technical guidance and mentorship to junior developers, ensuring adherence to architectural standards and coding best practices. Participate in deployment planning, cutover activities, and post-go-live stabilization to ensure smooth transitions and ongoing platform stability. Requirements: Proven experience as a ServiceNow developer, with strong knowledge of SPM, CMDB, Discovery, and related modules. Extensive experience designing, configuring, and customizing ServiceNow applications. Strong scripting and automation skills (JavaScript, REST APIs, SOAP, etc.) Experience with integrations involving third-party systems such as cloud services and enterprise applications. Knowledge of CSDM standards and best practices for configuration management. Strong problem-solving skills and attention to detail. Excellent communication skills with ability to collaborate across technical and business teams. ServiceNow certifications (e.g., Certified Application Developer, Certified Implementation Specialist, or other relevant certifications) are highly desirable. Preferred, but not required: Experience with cloud platforms (AWS, Azure, Google Cloud) integration. Familiarity with ServiceNow's Orchestration and automation capabilities. Knowledge of enterprise architecture and ITSM best practices. We offer: A highly competitive compensation and benefits package. A multinational organization with 58 offices in 21 countries and the possibility to work abroad. 10 days of paid annual leave (plus sick leave and national holidays). Maternity & paternity leave plans. A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region). Retirement savings plans. A higher education certification policy. Commuter benefits (varies by region). Extensive training opportunities, focused on skills, substantive knowledge, and personal development. On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms. A flat and approachable organization. A truly diverse, fun-loving, and global work culture.

Technical/Functional Skills Business Acumen: Understanding market dynamics, customer needs, and business strategies is crucial. A Product Owner should be able to align product goals with business objectives to ensure commercial success. Technical Knowledge: While not always required to be deeply technical, having a solid understanding of the technology behind the product helps in making informed decisions and communicating effectively with the development team. Communication Skills: Effective communication is essential for articulating the product vision, managing stakeholder expectations, and facilitating collaboration among team members. This includes verbal, nonverbal, and written communication. Analytical Skills: The ability to analyze data, assess product performance, and make data-driven decisions is vital. Product Owners should be adept at identifying issues and finding solutions quickly. Roles & Responsibilities: * Define and communicate the product vision, strategy, and roadmap. * Expertise in JIRA * Own, maintain, and prioritize the product backlog based on business value and customer needs. * Work closely with stakeholders (business, customers, and leadership) to gather and define requirements. * Translate business requirements into clear user stories, acceptance criteria, and workflows. * Collaborate with development, QA, design, and other teams to ensure high-quality product delivery. * Participate actively in Agile ceremonies (sprint planning, backlog refinement, daily stand-ups, reviews, retrospectives). * Make decisions regarding scope, priorities, and trade-offs to maximize product value. * Monitor product performance, gather feedback, and adjust priorities based on market and user insights. * Ensure timely delivery of product increments that align with business objectives. * Act as the "voice of the customer" in development discussions. Salary : 100,000-120,000 /Per Annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.