Synechron jobs in Plano, TX

We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. Our challenge We are seeking a highly skilled SRE/Observability & Monitoring/DevOps Architect to lead the design, implementation, and management of our scalable, reliable, and secure cloud infrastructure. The ideal candidate will have deep expertise in Site Reliability Engineering (SRE), DevOps best practices, automation, and cloud technologies to ensure the availability, performance, and efficiency of our systems and services. Additional Information* The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Dallas, TX or Pittsburgh, PA. is $130k - $135k/year & benefits (see below). The Role Responsibilities: Observability & Monitoring Implement and enhance proactive observability frameworks to anticipate and mitigate issues before they occur. Optimize experience monitoring and user interaction metrics across applications and services. Manage and improve the event catalog, ensuring all system events are structured and actionable. Build and maintain dashboards, alerts, and health reporting using tools like Dynatrace, BigPanda, MonPro, and LogScale. Perform service tuning to improve system performance based on real-time metrics and data analysis. Establish and maintain observability standards and best practices across teams. Conduct chaos testing and resilience validation to ensure high system availability. Lead anomaly detection practices to quickly identify and respond to unusual system behavior. SRE Practices Ensure platform stability, performance, and reliability through proven reliability engineering principles. Drive SRE initiatives, including continuous improvement projects within the Site Reliability Center. Develop, maintain, and scale automated orchestration pipelines to streamline operations and improve efficiency. Create, maintain, and enforce SRE standards, including SLIs, SLOs, and operational playbooks. Lead and conduct root cause analysis for critical incidents and drive long-term remediation improvements. Problem Management Own the problem management lifecycle-identifying, tracking, and resolving underlying issues to prevent recurring incidents. Collaborate with cross-functional teams to address systemic issues and drive operational resilience. Requirements: 7+ years of experience in SRE, DevOps, or Infrastructure Engineering roles. Hands-on expertise with observability/monitoring tools such as: Dynatrace (APM, RUM, dashboards, alerting) BigPanda (event correlation, incident response) LogScale / MonPro / LogicMonitor or similar log and metrics platforms Solid experience with cloud platforms (AWS, Azure, or GCP). Strong proficiency in automation & orchestration (Terraform, Ansible, Jenkins, GitHub Actions, etc.). Proven track record in incident management, RCA, and implementing reliable SRE practices. Experience with CI/CD pipelines, infrastructure as code, and configuration management. Deep understanding of Linux systems, networking fundamentals, and distributed system design. Strong scripting abilities (Python, Bash, PowerShell, or equivalent). Excellent communication, leadership, and cross-team collaboration skills. Preferred Qualifications Experience leading SRE or DevOps teams. Knowledge of chaos engineering, advanced anomaly detection, and proactive alerting strategies. Experience implementing SLI/SLO frameworks and performance optimization programs. Familiarity with containerization (Docker, Kubernetes) and service meshes. We offer: A highly competitive compensation and benefits package. A multinational organization with 58 offices in 21 countries and the possibility to work abroad. 10 days of paid annual leave (plus sick leave and national holidays). Maternity & paternity leave plans. A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region). Retirement savings plans. A higher education certification policy. Commuter benefits (varies by region). Extensive training opportunities, focused on skills, substantive knowledge, and personal development. On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms. A flat and approachable organization. A truly diverse, fun-loving, and global work culture. S YNECHRON'S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

Infosys is seeking a highly experienced Salesforce Technical Architect with deep expertise in Agentforce (Service Cloud & Agent Workspace) to lead the design and implementation of scalable customer service solutions. In this role you will be architecting end-to-end experiences across channels using Salesforce's service capabilities, ensuring technical excellence and alignment with business goals. Key Responsibilities : • Lead the architecture, design, and delivery of Salesforce Agentforce solutions including Service Cloud, Omni-Channel, Voice, Live Agent, and Einstein AI features. • Translate complex business requirements into scalable, secure, and maintainable technical solutions. • Provide thought leadership and best practices in architecting solutions with Agent Console, Knowledge Base, and Case Management. • Design integrations between Salesforce and external systems (CTI, chatbots, third-party knowledge bases, etc.). • Guide and mentor Salesforce developers, admins, and business analysts. • Define and enforce Salesforce coding and configuration standards. • Conduct architecture reviews and ensure alignment with enterprise architecture. • Support pre-sales and proposal efforts with solution design and technical estimations. • Collaborate with stakeholders to ensure roadmap alignment and value realization. Required Skills • 8+ years of Salesforce experience, with at least 3+ years as a Technical Architect. • Proven experience with Service Cloud and Agentforce / Agent Workspace. • Deep understanding of Omni-Channel routing, Einstein Bots, Voice, and Live Chat. • Experience in Case Lifecycle Management, Macros, Quick Text, and productivity tools. • Strong knowledge of Salesforce APIs, Apex, Lightning Web Components (LWC). • Familiarity with Salesforce Data Model, Security, and Sharing rules. • Excellent communication, presentation, and stakeholder management skills. • Salesforce Application Architect or System Architect certification required; CTA is a strong plus. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time Preferred Qualifications • Experience with Salesforce Knowledge, Next Best Action, and Einstein Case Classification. • Background in Contact Center Technology (CTI) and voice platform integrations. • Agile project experience and familiarity with DevOps tools like Copado or Gearset. • Experience working in regulated environments (e.g., healthcare, financial services) is a plus. • Salesforce Certified Service Cloud Consultant • Salesforce Certified Application Architect / System Architect • Salesforce Certified Technical Architect (CTA) • Salesforce Certified Omni Studio Developer / Consultant Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem. Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits : Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness , Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Infosys is seeking a Senior Azure APIM developer As a Senior Azure APIM developer, you will be primarily responsible for developing APIM processes in the scrum team. You will be responsible for deliverables in the scrum team and will be also contributing to building the reusable components on APIM Gateway technologies. You will work closely with the technical lead in reviews and technical issue resolution along with the scrum master to ensure timely deliverables of assigned work, interfaces, processes etc. Required Qualifications: Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 4 years of relevant Information Technology experience Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time Location for this position is Hartford, CT, Indianapolis, IN, Raleigh, NC, Richardson, TX, or Tempe, AZ. This position requires relocation and/or travel to client/project location. Preferred Qualifications: Design, develop, and maintain APIs using APIM Gateway platforms (Azure APIM, Apigee, etc.). Configure and manage APIM administrative tasks including policies, access control, analytics, and runtime management. Implement Git-based version control and CI/CD pipelines for API lifecycle management. Conduct API testing using tools such as Postman, SoapUI, and ensure adherence to best practices. Develop and maintain RESTful and SOAP-based services, including integration with internal/external systems via APIs and file transfers. Ensure secure API interactions using protocols such as OAuth2, JWT, TLS, and tools like Okta.. Monitor, troubleshoot, and support existing integrations and APIM platform performance. hands-on experience in API development and APIM gateway configuration. Strong proficiency in APIM Gateway, API Manager, and Runtime Manager. Expertise in Git version control and release management. Experience with SQL Server - complex queries, stored procedures, performance tuning. Familiarity with REST, SOAP, XML, JSON, and flat file formats (CSV, fixed-width). Experience with cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes). Strong understanding of application security and secure API interactions. Experience with Agile methodologies (Scrum) and tools like JIRA. . Exposure to enterprise architecture and design principles. APIM platform certifications (e.g., Azure APIM, Apigee Certified Professional) will be good to have. Manage and support integrations with healthcare platforms (e.g., HIE, HL7, FHIR, SuccessFactors) will be good to have Ensure compliance with healthcare standards such as HIPAA and HITECH will be good to have. In-depth knowledge of HL7 v2/v3, FHIR, and healthcare interoperability will be good to have.

We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. Our challenge We are seeking an experienced AS400 Developer with strong expertise in ACBS (Advanced Commercial Banking System) and LANSA to support, enhance, and modernize legacy banking applications. The candidate will work closely with business and technology teams to ensure smooth operation of loan servicing, commercial lending, and financial data systems. Additional Information* The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Dallas, TX is $115K - $120K/year & benefits (see below). The Role Responsibilities: Develop, maintain, and support AS400-based applications integrated with ACBS and LANSA frameworks. Perform analysis, coding, testing, and implementation of new and existing features in commercial lending systems. Collaborate with business users to understand functional requirements for loan origination, servicing, and reporting. Troubleshoot and resolve issues related to batch jobs, data feeds, and interface errors. Work on modernization initiatives - such as migrating legacy code to newer platforms or APIs. Participate in code reviews, change management, and production deployment activities. Create and maintain technical documentation and ensure compliance with IT and audit standards. Requirements: AS400 / iSeries development (RPGLE, CLLE, SQLRPGLE, DB2/400). ACBS (Advanced Commercial Banking System) - understanding of loan servicing, facilities, syndication, and interest calculation modules. LANSA (Visual LANSA / RDMLX) - application development, integration, and maintenance. DB2/400 database management and query optimization. APIs / Data Interfaces: XML, MQ, or REST integration experience preferred. Knowledge of batch scheduling tools (e.g., Control-M). Familiarity with JIRA, ServiceNow, or other ticketing and change control systems. We offer: A highly competitive compensation and benefits package. A multinational organization with 58 offices in 21 countries and the possibility to work abroad. 10 days of paid annual leave (plus sick leave and national holidays). Maternity & paternity leave plans. A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region). Retirement savings plans. A higher education certification policy. Commuter benefits (varies by region). Extensive training opportunities, focused on skills, substantive knowledge, and personal development. On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms. A flat and approachable organization. A truly diverse, fun-loving, and global work culture. S YNECHRON'S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

At Tech Mahindra (Tech Mahindra | Connected World, Connected Experiences), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer ‘experiences' are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That's when truly connected experiences manifest. Extraordinary is when experiences come together - a continuous convergence of digital technologies, touchpoints, and most importantly people. It's time to reimagine, reinvent, and revolutionize business models & operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change. Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000+ professionals working for 1000+ Global Customers (including Fortune 500 companies) in 90 Countries. We're part of the esteemed Mahindra group, headquartered in India. Under a new CEO, Tech Mahindra is committed to a transformative journey with 'Scale @ Speed' as our guiding principle. We are seeking a highly skilled and experienced Senior Program Manager to lead and manage complex, large-scale, multi-year digital transformation program in an enterprise setting spanning multiple business units, technologies and stakeholders. This role is responsible for driving strategic alignment, orchestrating complex initiatives, ensuring disciplined execution, and delivering measurable business value through modernization, process redesign, and technology enablement. Requirements: Program Leadership & Strategy Define the program vision, roadmap, and success metrics that align with enterprise strategic objectives. Partner with C-suite and senior leadership to ensure clear sponsorship, funding, and governance. Translate business goals into actionable plans covering people, processes, data, and technology. Program Planning & Execution Lead planning and delivery of multi-workstream initiatives including platform modernization, cloud migration, process digitization, data transformation, and change management. Establish and manage program structures: governance boards, steering committees, PMO processes, risk management, and reporting frameworks. Ensure end-to-end coordination across product, engineering, operations, data, security, and external vendors. Stakeholder & Communication Management Serve as the primary point of accountability for executive sponsors, business stakeholders, and cross-functional teams. Provide transparent, data-driven updates on progress, risks, financials, and dependencies. Facilitate decision-making and remove roadblocks across organizational boundaries. Risk, Dependency & Financial Management Identify, assess, and manage program risks, issues, and interdependencies across workstreams. Oversee forecasting, budgeting, resource management, and vendor performance. Ensure adherence to regulatory, security, and compliance requirements. Change Management & Adoption Partner with business units to drive organizational readiness, training, and change-impact assessments. Promote adoption of new digital capabilities, processes, and ways of working. Measure outcomes and track business benefits realization. Mandatory Skills: Proven success delivering large digital, cloud, or technology modernization programs. Strong understanding of agile delivery, modern engineering practices, and digital operating models. Demonstrated ability to influence senior executives and align diverse teams toward shared goals. Exceptional communication, negotiation, and stakeholder-management skills. Experience managing multimillion-dollar budgets and large vendor/partner ecosystems. PMP, PgMP, SAFe, or similar certifications (preferred). Experience with enterprise architecture, cloud platforms (AWS/Azure/GCP), data platforms, ERP/CRM transformations, or customer-experience modernization. Strong analytical mindset with the ability to interpret data, metrics, and financial models. High adaptability and resilience in fast-changing environments. Ability to work effectively in a team-oriented, collaborative environment. Qualifications: Bachelor's degree in Project Management, Business Administration, or a related field; Master's degree preferred. 15+ years of experience in program or portfolio management, with at least 5 years leading complex, enterprise-wide transformation initiatives. The pay range for this role is $120,000- $160,000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate. Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_******************************

Senior Principal - Workforce Transformation Infosys Consulting Workforce Transformation practice is seeking experienced and visionary Organizational Change and Learning Senior Principal Consultants to lead our efforts addressing evolving challenges and opportunities in business segments, including responsibilities for sales and practice development. About the Role As a Senior Principal, you will anchor proposal preparation and engagement delivery efforts for organization change, learning and human capital tracks on major transformation programs. You will lead the development of solutions, be accountable for delivery, and guide teams on project processes and outcomes. You will collaborate and interface with senior clients daily to build confidence and guide the team in aligning deliverables to business needs while mitigating business risks. Key Roles and Responsibilities: Develop and articulate a strategic vision for addressing key industry risks, including the impact of evolving technological innovations and artificial intelligence Provide thought leadership on industry trends, challenges, and opportunities Lead the development and deployment of organization change digital solutions across the value chain Implement cloud-based platforms including S4HANA for scalable and flexible enterprise solutions, enhancing collaboration and data accessibility Ensure robust cybersecurity measures to protect enterprise data and infrastructure from cyber threats. Utilize advanced analytics and AI to understand customer behavior and preferences, offering personalized services and proactive communication Mentor and develop team members, providing opportunities for professional growth and advancement Identify and pursue new business opportunities within your designated industry sector Contribute to the development of marketing strategies and sales initiatives Skills and Experience: Extensive knowledge of a specific industry value chain including a deep understanding of emerging trends, technological innovations, and industry risks Proven successful business development Demonstrated ability to lead large-scale digital transformation projects Proficiency in digital solutions such as S4, Oracle Cloud, SNow, MDM, etc. Familiarity with enterprise integration, cloud solutions, AI, machine learning, and cybersecurity Ability to develop and execute strategic plans to drive business growth Basic Qualifications: 9+ years of end-to-end of HCM/Payroll/Time and Change experience for ERP-enabled transformation programs. At least 3 full-life-cycle technology implementations in key of HCM/Payroll/Time and/or Change roles. At least 1 full-life-cycle technology implementation in lead of HCM/Payroll/Time and/or Change tracks role. Track record of consulting sales and business development, including delivering on quantitative financial targets. Track record of consulting practice building and offerings/IP development; demonstrated thought leadership Strong oral, written communications skills, presentation skills and interpersonal skills Comfort with change and ambiguity; ability to flex approach to changing external stimuli. Ability to travel 80% plus. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time Estimated annual compensation will be as follows: In CA/ WA/ NY/CO: $241,000 - $300,000 Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:- Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability EEO/About Us : About Us Infosys Consulting is the global management and technology consulting practice of Infosys, a global leader in technology services and consulting. We combine the power of time-tested methodologies, people-driven innovation and disruptive technology to enable leaders of the world's top brands pursue a path of smart transformation. Together with our clients, internal and external partners, we co-create and execute pragmatic strategies and solutions that transform organizations and define the future of business. Our dynamically growing consultancy offers our consultants: • Ability to design and implement end-to-end solutions at scale • A flat organization structure with direct access to our senior-most leaders • An entrepreneurial environment full of bright, highly motivated consultants • Opportunities for motivated consultants to impact local communities • The ability to design your career and drive your professional learning and development • A truly global culture EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. Our challenge We are seeking a talented and analytical Data Scientist to join our team. The ideal candidate will leverage advanced data analysis, statistical modeling, and machine learning techniques to drive insights, optimize loan processes, improve risk assessment, and enhance customer experiences in mortgage and lending domains. Additional Information* The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Dallas, TX is $110k - $120k/year & benefits (see below). The Role Responsibilities: Analyze large volumes of loan and mortgage data to identify key trends, patterns, and risk factors. Develop and implement predictive models for credit scoring, risk segmentation, loan default prediction, and fraud detection. Collaborate with product teams, underwriters, and risk managers to understand business requirements and translate them into analytical solutions. Build data pipelines and automate data ingestion, cleaning, and processing workflows related to loans and mortgage portfolios. Conduct feature engineering to improve model accuracy and robustness. Monitor model performance over time and recalibrate models as needed based on changing market conditions. Create dashboards and reports to communicate insights and support decision-making processes. Ensure data quality, integrity, and compliance with regulatory standards. Stay updated on industry trends, emerging techniques, and regulatory changes affecting mortgage and lending projects Requirements: Strong knowledge of mortgage products, loan lifecycle, credit risk, and underwriting processes. Experience with Kafka, Hadoop, Hive, or other big data tools. Familiarity with containerization (Docker) and orchestration (Kubernetes). Understanding of data security, privacy, and compliance standards. Knowledge of streaming data processing and real-time analytics. We offer: A highly competitive compensation and benefits package. A multinational organization with 58 offices in 21 countries and the possibility to work abroad. 10 days of paid annual leave (plus sick leave and national holidays). Maternity & paternity leave plans. A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region). Retirement savings plans. A higher education certification policy. Commuter benefits (varies by region). Extensive training opportunities, focused on skills, substantive knowledge, and personal development. On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms. A flat and approachable organization. A truly diverse, fun-loving, and global work culture. S YNECHRON'S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

Role : Downstream Refining OT Consultant Mode: Full-Time Infosys is seeking a Downstream Refining OT Consultant - This position will primarily be responsible for interfacing with key stakeholders; applying technical and analytical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Business Process Modeling, and Documentation; playing an important role in creating high-level functional artifacts and business process flows; delivering high-quality documentation for a module, leading validation for all types of testing, and supporting activities related to implementation and transition. You will be part of a learning culture where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Required Qualifications: Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 4 years of Information Technology experience. Candidate must be located within commuting distance of Dallas, TX or be willing to relocate to the area. This position may require travel to project locations. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Experience in Operations Technology within downstream refining environments. Experience in leadership overseeing OT support and service delivery. Strong expertise in PI Suite, G3 TAS, and other refining-related applications. Familiarity with ITIL processes, cybersecurity frameworks, and refinery safety protocols. Preferred Qualifications: Experience supporting large-scale OT environments with diverse application portfolios. Knowledge of SCADA/DCS systems, data historians, and LIMS. Ability to lead cross-functional teams and drive operational excellence. Willingness to travel to refinery sites as needed. Provide technical leadership during major incidents and root cause analysis. Support change management and ensure minimal disruption to refinery operations. Proven experience in stakeholder management, especially in onshore-offshore delivery models Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits :- Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness , Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. EEO/About Us : About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Infosys is seeking an experience in React Architect In the role, you will interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture knowledge and Design. You will play an important role in creating the high-level design artifacts. You will also deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition, and warranty. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Basic Qualifications: Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. Candidate must be located within commuting distance of Richardson, TX or be willing to relocate to the area. This position may require travel to project locations. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. At least 7 years of Information Technology experience. Strong experience in React JS, Redux, TypeScript. Experience in AWS RDS, My-SQL databases. Experience in CSS, SCSS, HTML5, ContextAPI OR React Hooks API, GraphQL Experience with developing web and microservices applications. Preferred Qualifications: AWS working knowledge - Cloud Trail, Cloud watch, AWS services storage, computing, networking. Experience in Design Review, Code Review and architecture review, participate in various architect review forums like Architecture Review Board, and interact with Client Tech SME's and Architects. Strong communication and Analytical skills. Ability to drive technical meetings and represent Infosys at client side. Ability to work in team in diverse/ multiple stakeholder environment. Experience and desire to work in a Global delivery environment. Experience in File Transmission, Networking, Knowledge about security code scans. Understanding of Containers & Docker Architecture. As a full-time Infosys employee you are also eligible for the following benefits: Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Infosys is seeking a Principal SAP CPQ Consultant As a Principal Consultant, you will anchor the engagement effort for assignments, all the way from business process consulting and problem definition to solution design, development and deployment. You will be pivotal to problem definition and discovery of the overall solution and guide teams on project processes, deliverables. As a thought leader in your domain, you will be the key advisor to architecture and design reviews. You will anchor business pursuit initiatives, client training, in-house capability building. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape. Basic Qualifications Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 11 years of experience with Information Technology. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Location for this position is Richardson, TX. This position may require travel to project / client locations. Preferred Qualifications At least 11 years of experience with Information Technology At least 7 years of hands-on experience with SAP CPQ (CallidusCloud) Lead end-to-end SAP CPQ implementations, including requirement gathering, solution design, configuration, and deployment. Develop and maintain custom scripts using IronPython and SQL to enhance CPQ functionality. Configure pricing rules, product catalogs, quote templates, and approval workflows. Integrate SAP CPQ with SAP ECC/S4, VC/AVC, CRM, and other third-party systems via middleware and via APIs Collaborate with business stakeholders to optimize quote-to-cash processes. Troubleshoot and resolve technical issues, ensuring high system performance and reliability. Provide training, documentation, and post-go-live support to end users and administrators. Proficiency in IronPython, and SQL. Strong understanding of CPQ data models, pricing logic/cart calculations, product configuration, document template, workflow approval and notifications, and user management Experience with SAP integrations (ERP, S/4HANA, CRM) and System Integration Testing (SIT) Familiarity with SAP Best Practices and Agile/Scrum methodologies. Excellent problem-solving, communication, and client-facing skills. SAP CPQ Certifications Development experience with UI5 Framework, HTML, CSS, JavaScript Integration experience with Salesforce CRM, Dynamics 365 sales, SAP C4C This job may entail extensive travel. The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to effectively communicate by telephone, email or face to face. Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits :- Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness , Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off EEO/About Us : Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. Our Challenge We are seeking a highly skilled Senior PLSQL exadata Developer to join our dynamic team. As a Senior Developer, the candidate will be responsible for designing, developing, testing, and implementing Oracle-based solutions to meet our business needs. Involve in the migration of existing database to Oracle exadata rack. Additional Information The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Plano, TX is $110k - $115k/year & benefits (see below). The Role Responsibilities: Design, develop and maintain Oracle an Oracle database application, including stored procedures, triggers, functions, and packages. Perform data modelling, schema design, and database optimization to ensure optimal performance and scalability. Collaborate with business analysts and stakeholders to gather requirements and translate them into technical specifications. Develop and maintain data integration processes between Oracle and other systems. Troubleshoot and debug issues. Conduct code reviews, performance tuning, and optimization to ensure code quality and efficiency. Stay up to date with the latest Oracle technologies and practices and make recommendations for continuous improvement. Mentor junior developers and provide technical guidance and support as needed. Operate with limited supervision. Requirements Bachelor's degree in computer science, information technology, or related field. Minimum of 10 years of experience as an Oracle developer, with a proven track record of designing and implementing complex database solutions. Proficiency in Oracle PL/SQL programming with experience of Oracle database performance tuning and optimization. Experience with Python programming. Experience with Exadata. Strong understanding and advocate of good database design principles, data modelling techniques and relational database concepts. Experience working in an Agile environment and familiarity with agile methodologies. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills, with the ability to affectively collaborate with cross functional teams. Experience with Git and continuous integration / continuous deployment pipelines Nice to have Oracle Certification Knowledge of other database technologies (e.g., MongoDB, SQL Server) We offer: A highly competitive compensation and benefits package. A multinational organization with 58 offices in 21 countries and the possibility to work abroad. 10 days of paid annual leave (plus sick leave and national holidays). Maternity & paternity leave plans. A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region). Retirement savings plans. A higher education certification policy. Commuter benefits (varies by region). Extensive training opportunities, focused on skills, substantive knowledge, and personal development. On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms. A flat and approachable organization. A truly diverse, fun-loving, and global work culture. S YNECHRON'S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

Ready to shape the future of work? At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE\: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Process Associate, CSW Specialist! As a Customer Success Workflow (CSW) Specialist, you will work closely with Account Strategists to support advertisers in optimizing their digital marketing campaigns. Your role will focus on analyzing campaign performance, preparing impactful reports and surfacing actionable insights. This is an ideal role for someone with a foundation in digital marketing, a sharp eye for detail, and a passion for using data to drive results. Responsibilities • Create performance reports such as Quarterly Business Reviews (QBRs) to evaluate campaign outcomes and strategic alignment. • Pull benchmark reports to compare advertiser performance against industry or vertical standards. • Develop campaign wrap-up reports to summarize key metrics, insights, and optimization opportunities post-campaign. • Analyze ad performance data (impressions, clicks, conversions, cost metrics) using tools like Ads Manager and Looker. • Visualize data and trends through dashboards and slide decks to support client communication and strategic decisions. • Collaborate with Account Strategists to surface insights and recommendations tailored to client goals. • Ensure accuracy and consistency in data handling, formatting, and report delivery. • Support ongoing campaign monitoring by tracking performance against KPIs and flagging notable changes. Qualifications we seek in you! Minimum Qualifications • Basic understanding of digital marketing concepts like impressions, clicks, and conversions. • Familiarity with tools like Google Ads Manager, Meta Ads Manager, or similar platforms. • Proficient in using spreadsheets (Google Sheets or Excel) for data analysis. • Experience or interest in using BI tools like Looker or Data Studio. • Strong attention to detail and ability to follow set processes accurately. • Good written communication skills for client-facing updates and reports. • Able to manage time effectively and prioritize tasks in a dynamic environment. • Eagerness to learn and grow within a customer success or analytics-focused role. Preferred Qualifications/ Skills • Educational Background\: Bachelor's degree (or in progress) in Marketing, Business, Communications, Data Analytics, or a related field. • Exposure to digital advertising platforms (Google Ads, Meta Ads Manager, etc.) • Previous experience in a performance marketing/ad sales role • Interest in developing a career in digital marketing or advertising operations. • Familiarity with campaign performance metrics such as CTR, CPC, and ROAS/ROI. Why join Genpact? • Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation • Make an impact - Drive change for global enterprises and solve business challenges that matter • Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities • Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters\: Up. Let's build tomorrow together. The approximate annual base compensation range for this position is $19 per hour. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity. Location-based Roles Richardson TX area candidates are eligible for this role only.” (“Los Angeles, California based candidates are not eligible for this role. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Associate Primary Location Richardson TX Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Mar 7, 2025, 4\:28\:40 PM Unposting Date Apr 6, 2025, 11\:59\:00 PM Master Skills ListOperations Job CategoryFull Time .

Job Title: Mechanical Design Engineer Type: Full-Time permanent role with Capgemini About the job you're considering We are seeking an experienced Mechanical Engineer to join our team developing automated mobile heavy equipment that removes humans from the dull, dirty, and dangerous jobs. In this role, you will take ownership of complex mechanical designs, lead cross-functional efforts, and drive the development of safe and reliable automation systems. Your role Own the end-to-end design of major subsystems and ensure successful integration into full systems. Lead cross-functional design reviews, making trade-off decisions between mechanical, electrical, and software requirements. Drive validation at the system level, ensuring performance, reliability, and safety standards are met. Guide design standards, best practices, and process improvements for the mechanical engineering function. Collaborate directly with customers, product management, and suppliers on high-impact initiatives. Mentor and develop junior and mid-level engineers, fostering a culture of technical excellence. Your skills and experience Bachelor's or master's in mechanical engineering (Master's preferred). Deep expertise in CAD software (On shape, SolidWorks, Creo, or similar), including advanced assemblies and design-for-manufacturing practices. Advanced experience in mechanical design and system integration, ideally in automation, robotics, or heavy equipment. Strong record of delivering complex systems from concept to production. Strong understanding of pneumatic and hydraulic systems Deep understanding of Stress/strain (FEA) and vibration analysis is preferred Demonstrated expertise in design-for-manufacturing, prototyping, and testing at scale. Proven ability to influence technical direction and manage competing requirements across disciplines. Life at Capgemini Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: · Flexible work · Healthcare including dental, vision, mental health, and well-being programs. · Financial well-being programs such as 401(k) and Employee Share Ownership Plan · Paid time off and paid holidays. · Paid parental leave. · Family building benefits like adoption assistance, surrogacy, and cryopreservation · Social well-being benefits like subsidized back-up child/elder care and tutoring. · Mentoring, coaching, and learning programs · Employee Resource Groups · Disaster Relief About Capgemini Engineering World leader in engineering and R&D services, Capgemini Engineering combines its broad industry knowledge and cutting-edge technologies in digital and software to support the convergence of the physical and digital worlds. Coupled with the capabilities of the rest of the Group, it helps clients to accelerate their journey towards Intelligent Industry. Capgemini Engineering has more than 55,000 engineer and scientist team members in over 30 countries across sectors including Aeronautics, Space, Defence, Naval, Automotive, Rail, Infrastructure & Transportation, Energy, Utilities & Chemicals, Life Sciences, Communications, Semiconductor & Electronics, Industrial & Consumer, Software & Internet. Capgemini Engineering is an integral part of the Capgemini Group, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion. Get the Future You Want | ***************** Disclaimer Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Click the following link for more information on your rights as an Applicant http://*****************/resources/equal-employment-opportunity-is-the-law Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Must Have Technical/Functional Skills * 7+ years of experience in customer engagement or client management roles. * Proven track record of managing large-scale engagements in telecom or technology domains. * Strong communication, negotiation, and stakeholder management skills. * Ability to handle multiple projects simultaneously and work under pressure. * Familiarity with project management methodologies and tools. Roles & Responsibilities * Serve as the primary point of contact for customer engagements. * Manage end-to-end delivery of projects, ensuring timelines and quality standards are met. * Build and maintain strong relationships with clients to drive satisfaction and retention. * Collaborate with internal teams to align solutions with customer needs. * Identify opportunities for process improvement and upselling additional services. Generic Managerial Skills: Project Management, Client Management Salary Range: $120,000-$130,000 a year #LI-DM1

We are seeking an enthusiastic and motivated professional to join our service delivery team in a hybrid role that blends project coordination, technical telecom/network operations, and order management. This position supports the full lifecycle of service delivery-from order intake to billing-ensuring high levels of customer satisfaction, operational efficiency, and continuous improvement. It is ideal for candidates looking to grow in IT, networking, and customer service domains. Key Responsibilities: Customer & Project Coordination Serve as the single point of contact for assigned customer accounts. Coordinate with Sales, Service Delivery, Product, and Technical teams to implement solutions. Manage critical dates, handle escalations, and ensure timely delivery of services. Participate in weekly/monthly review calls with clients and leadership to track progress and address challenges. Maintain strong communication with internal teams and customers to improve processes and enhance satisfaction. Order Management & Documentation Validate and process orders through multiple channels, ensuring accurate entry into systems. Execute customer quotes and manage orders for local exchange carriers. Handle escalations for special and expedited order requests. Maintain close working relationships with Sales/Customer Care Managers to ensure timely and accurate order entry. Document all issues, troubleshooting steps, and resolutions in the ticketing system. Support billing processes and maintain technical documentation. Technical & Operational Support Read and interpret maps, building plans, and utility demarcation points. Support network planning, builds, and disconnect projects with technical accuracy. Troubleshoot Layer 1 and Layer 2 technologies (Ethernet, SONET, STM, E1/T1). Perform Root Cause Analysis (RCA) for missed metrics and drive improvement plans. Contribute to operational automation initiatives to optimize delivery cycles. Continuous Learning & Process Improvement Stay updated on new products, systems/tools, and process changes. Apply critical thinking to evaluate order packages and improve workflows. Continuously enhance job skills through training and professional development. Qualifications: Required: Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Associate's degree, high school diploma, or bachelor's degree in IT, Computer Science, Networking, or a related field. 0-1 years of experience in telecom/network operations or customer service. Strong customer service, problem-solving, and analytical skills. Effective verbal, written, and interpersonal communication skills. Proficiency in Windows-based applications (Word, Excel, etc.). Strong organizational skills and attention to detail. Ability to manage multiple projects in a fast-paced environment. Preferred: 0-1 years of experience in telecommunications or IT. Understanding of technical products and services. Basic project management skills or certification. Experience working in a global delivery model. Knowledge of order processing and provisioning workflows. The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. Pay: $40,000 ($19.23/hour) Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness , Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Ready to shape the future of work? At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Vice President, Sales Director In this role, you will be responsible for growing our business by pursuing new clients and managing the entire pursuit process from lead generation to contract signature. Responsibilities * Deal Origination: Responsible for growing our business with new clients across various industries. * Market Research: Conduct thorough market analysis to identify trends, opportunities, and competitive landscape. Utilize insights to shape business development strategies and approaches. * Maintains a consistent pipeline of opportunities that aligns to the organization's strategic focus. * Proposal Development: Collaborate with Business Units, Data-Tech-AI Function and Commercial/ Pricing teams to craft compelling proposals that effectively communicate the value of our services to potential clients. * Negotiation and Closing: Lead contract negotiations, ensuring mutually beneficial agreements are reached. Close deals in a timely manner while meeting or exceeding revenue targets. * Sales Management: Maintain accurate records of all business development activities, including pipeline updates, client interactions, and sales performance metrics. Provide regular reports to senior management. Qualifications we seek in you! Minimum Qualifications / Skills * Based in the US, UK, or EU and open to relocating to these regions * Exposure to client facing engagements and building and growing relationships with C-suite executives and senior stakeholders * Understanding of the services landscape focused on Finance & Accounting or Supply chain or financial services, including market trends, client needs, and competitive dynamics. * Proficiency and familiarity/ application of technology tools, platforms, and systems and understanding of artificial intelligence (AI) concepts, applications, and technologies relevant to the individual's industry and domain. * Open to Travel for internal and client meetings and other sales activities * For Europe hires, you'll need proficiency in one or more regional languages (German, Dutch, Swedish, Italian, French) Preferred Qualifications / Skills * Prior experience in sales and/or consulting at Genpact (part of Flying formation of deal pursuits) * Sales and CRM technology understanding: Familiarity with CRM systems (e.g., Salesforce) and digital tools used in sales management would be beneficial. Personal Attributes * Hunger, passion & drive to build a career in sales. Someone who actively seeks out challenges, strives to exceed expectations and is not afraid to take bold steps to achieve success. * Strong storytelling and presentation skills * Results-oriented with a strong drive to achieve and exceed targets. * Ability to be a self-starter and work independently and as part of a team. * Strong negotiation and influencing skills. Why join Genpact? * Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation * Make an impact - Drive change for global enterprises and solve business challenges that matter * Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities * Work with the best - Join 140,000 bold thinkers and problem-solvers who push boundaries every day * Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. The approximate annual base compensation range for this position is $100,000-$125,000. The actual offer, reflecting the total compensation package plus benefits, will be determined by several factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity. Work-from-Anywhere Roles - "Los Angeles California-based candidates are not eligible for this role" Location-based Roles (e.g., Richardson roles - metro area can be adjusted by role location) - "Los Angeles, California based candidates are not eligible for this role. < Richardson > area candidates are eligible for this role only." Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training '1571879

**Job Title** : Service Management Consultant - UX/UI Design **Travel** : up to 25% and infrequently **:** ServiceNow User Experience (UX) and User interface (UI) Design Subject Matter Expert (SME) Job Description: The ServiceNow UX/UI SME role participates in the design, development, and implementation of exceptional user experiences within the ServiceNow platform. The ideal candidate will have an eye for detail, and a blend of creative design, and experienced development knowledge. In this role, you will work hand in hand with lead Architects and fellow team members with building user-centric experiences that drive sustainable growth and engagement of ServiceNow user base. **Key Responsibilities:** - Client-facing lead for portal UX/UI workstream to design and deliver ServiceNow UX/UI solutions - Facilitate design workshops and design reviews, including persona co-creation, and taxonomy. - Facilitate discussions to define system requirements, problems, and goals - Define and develop technical requirements and related project documentation - Collaborate with engineers and product managers to accurately transform business requirements into technical solutions within the ServiceNow platform - Design UI layouts and configuration of UX/UI components including controls, labels, and graphical elements for software on both mobile and desktop platforms with an eye towards experience - Provide insight and guidance of various design approaches to solve specific user problems. - Create initial design concept, wireframes and high-fidelity prototypes using Figma - Optimize and test UI designs to be intuitive and user-centered - Conduct usability testing to identify gaps in design and see if they can be further improved - Develop journey maps and user flows to visualize use cases **Required Skills:** - Possesses a strong understanding of the full stack of Web technologies - Java, JavaScript, Angular.js, React, HTML and CSS - Define and document requirements for the application UI and workflows, ensuring alignment with user needs and business objectives - 3 years designing portals and UX/UI experience on the ServiceNow platform with one or more portals (Service Portal, Employee Center/EC Pro, Customer Service Portal, Retail Service Portal, etc.) for ITSM/HRSD/Retail solutions (any or all) in an enterprise environment. - ServiceNow mobile app design experience a plus - Experience in Portal implementation skills including applicability within the ServiceNow ecosystem - HTML, CSS, and AngularJS development skills - Experience in Service Portal, including the difference between configuration and custom widgets development, an extension of OOB widgets, and utilization of 3rd party libraries within ServiceNow **Desired Skills:** - Experience with Bootstrap - Experience with dynamic and responsive web design - Experience with Web Technologies (XML, HTML, JavaScript, Angular JS, Web Services, etc.) and working in a SaaS environment - Experience implementing systems using the Agile/Scrum methodology - Excellent understanding of the Agile software testing process and lifecycle. **Life at Capgemini** Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: + Flexible work + Healthcare including dental, vision, mental health, and well-being programs + Financial well-being programs such as 401(k) and Employee Share Ownership Plan + Paid time off and paid holidays + Paid parental leave + Family building benefits like adoption assistance, surrogacy, and cryopreservation + Social well-being benefits like subsidized back-up child/elder care and tutoring + Mentoring, coaching and learning programs + Employee Resource Groups + Disaster Relief **About Capgemini** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of 22.1 billion. Get the future you want | ***************** **Disclaimer** Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant http://*****************/resources/equal-employment-opportunity-is-the-law Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. **Job:** _Infrastructure_ **Organization:** _CIS US P&C_ **Title:** _Service Management Consultant - UX/UI Design_ **Location:** _IL-Chicago_ **Requisition ID:** _080690_ **Other Locations:** _US-NY-New York, US-NJ-Bridgewater, US-GA-Atlanta, US-TX-Houston, US-TX-Dallas_

Ready to build the future with AI? At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Principal Consultant - Technical Lead (Java/BPM/Middleware) Skills - Headstrong Services LLC seeks Principal Consultant - Technical Lead (Java/BPM/Middleware) (multiple positions) in Danville, IL to be responsible for technical delivery of IBM BPM, Java/J2EE, and Middleware technologies development projects using Agile methodology. Manage Level 2 and Level 3 support for implemented projects. Analyze requirements, identify various components or sub-components to be developed, and identify all internal/external interfaces for data exchange. Define technical design, effort estimations, coding, testing, debugging, and document solutions that are required to full the project requirements. Drive Business Process Management ensuring automation of processes work as per defined requirements and service level agreements. Responsible for process modeling, implementation, integration of technologies, performance tuning, improvements, and maintenance. Responsible for estimates for any new enhancements or extensions, provide solutions for identifying gaps, and identify opportunities to improve systems and architecture by working with teams. Coordinate technical development activates., Evaluate and report performance of the project. Provide technical direction and supervision to offshore team, review their deliverables, and keep track of progress. Ensure all issues or risks identified are resolved or mitigated. Participate in daily scrum calls. Participate in the creation of user stories, feasibility analysis, effort estimation, and prioritization of change requests. Participate in the daily team calls and provide update to servicing project manager for incidents. Coordinate with deployment teams and other related groups for successful rollout of new system/component in production. Coordinate with end users for User Acceptance Testing and obtain sign-off. Education - Position requires a Bachelor's degree in an Engineering (all), Computer Science, Technology or related field and five (5) years of progressively responsible post-Bachelor's degree experience in the job offered, or related occupation. Foreign degree equivalents are acceptable. Position headquartered in Danville, IL with placement at project sites nationally within the United States with no additional travel required. $94,723 to $99,459 per year. Please send resume and cover letter to: ****************************** Indicate job code "HSPCTLJBMIL1125" when applying. Why join Genpact? * Lead AI-first transformation - Build and scale AI solutions that redefine industries * Make an impact - Drive change for global enterprises and solve business challenges that matter * Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills * Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace * Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build * Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000 coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. The approximate annual base compensation range for this position is $94,723 to $99,459. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity "Los Angeles, California based candidates are not eligible for this role. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. '1658788

Ready to shape the future of work? At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Manager, Operations! * In this role, The Assistant Manager is responsible for leading the team for success in all metrics by monitoring the customer experience using relevant dashboard, reporting and contact centre tools. Responsibilities * Coaching team for success, turning all contacts into a learning improvement opportunity. * Using performance management systems to understand team members' performance and gaps. * Collaborating with CXO on product, process and CX improvement programmes. * Identifying customer improvement opportunities and recommending impactful solutions whilst collaborating with relevant leads to deliver on solutions * Meet with the client team weekly or as is needed to align on customer experience performance and programmes * Stay connected to the customer by spending at least one hour daily working on queries and handling occasional escalated issues. * Facilitating weekly huddles with agents focused on topics or metrics * Understand the top user issues and make recommendations to improve products and policies; support the team in being the voice of the customer to the rest of the company. Tell the story by bringing clear insights and numerical impact. Qualifications we seek in you! Minimum Qualifications * Relevant People management experience in a contact center, BPO, vendor management environment * Ability and thrives in a fast-paced multicultural team. * A curious mindset that seeks to learn, challenge the status quo and improve our business. o Someone who is as interested in team success as personal success. A team player who can build a championship team. * An inspiring coach who can meet team members and their level and develop to top performers or promotion. * Understanding the differences in mindsets, type of learners, ability to apply different motivation techniques and coaching styles. * An excellent communicator proficient in communicating at all levels and channels. * Experienced in delivering high-quality results relating to contact center metrices such as CSAT, FCR, Schedule adherence and the likes. * With knowledge of solution design process, procedures and operating models you will also be highly proficient with contact center technology * Strong problem-solving skills with the ability to quickly identify key issues and provide effective solutions * Analytical with an understanding of trends * Proficient in Googe Suite - Gmail, Calendar, Slack and Google Meet Preferred Qualifications/ Skills * Experience working in Banking & Financial companies (traditional and crypto) * Experience in a lean principals or other customer centric program * Proficient in MS Office - Excel, Power Point Why join Genpact? * Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation * Make an impact - Drive change for global enterprises and solve business challenges that matter * Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities * Work with the best - Join 140,000 bold thinkers and problem-solvers who push boundaries every day * Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. The approximate annual base compensation range for this position is $60,000 to $68,000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity "Los Angeles, California based candidates are not eligible for this role. Richardson, TX area candidates are eligible for this role only. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. '1651535