Synergy ITS jobs - 20 jobs

Duration: 6+ Months Contract Hours : Monday-Friday 6:00am-2:00pm Every other Saturday 6:00am-10:00am Pay Rate: $15.00/hr. on W2 (Without Benefits) Description Represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general. Will be responsible for PSC front office duties. •Greet customers appropriately. Treat all customers in a courteous manner. •Manage the waiting rooms making sure that everyone is social distancing •Only allowing a certain number of people in a room Preferred skills: - Excellent Communication/Customer Service skills - Able to be a self-starter Additional Information All your information will be kept confidential according to EEO guidelines.

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Tech Support II to join our team. The Tech Support II will provide highly skilled and advanced level of Technical Expertise via telephone and/or remote network connectivity to Field Technicians and Subcontractors on extremely difficult, time consuming, and chronic issues in a 24x7 environment. They will have expertise on highly complex devices such as network routers, switches, concentrators, hubs, wireless access points, fiber optics, virtualization, VoIP, video surveillance equipment, servers, and storage arrays. Equipment supported from a variety of manufacturers with numerous operating systems including Cisco, Dell, HP, IBM, and Lenovo with many different versions of Microsoft Server operating systems and Virtual Server configurations. **Responsibilities:** + Remote troubleshooting and configuration of many types of complex equipment via Citrix, various VPN connectivity types, RDP, and etc. + Command level programming expertise for configuring and troubleshooting highly complex network devices such as vlans, switches, hubs, routers, and etc. + Command level knowledge for operating systems such as CMD, registry editor, scripting, and etc. + Support for multiple manufacturers and variations of desktop/laptop equipment used in many different configurations and environments. Support for multiple types of network reimage techniques such as PXE and SCCM. **Skills & Qualifications:** + Expertise on high end Multifunction Devices including Lexmark, HP, Xerox and Fujifilm + Verification of new equipment configurations and software upgrade testing capabilities. + Quality problem management, task prioritization, ticket management, escalation, follow up, and thorough documentation of all activities. + Highly effective communication both verbally and in writing with both Technical and Non-Technical clients. + Resilient, analytical thinking, multi-tasking skills, superb listening skills, technical writing skills, detail and results oriented, flexible schedule, and a high level of self-motivation all with a sense of urgency to obtain the very highest level of success. **Wage Range** **:** The hourly rate for this position is between $21.00- $30.80 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits** : The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. **Equal Employment Opportunity** **:** Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law. CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

At CompucomStaffing (*************************************************************************************************************** **,** you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified **Level 2 Field Technician** to join their team in Pensacola, FL. This role will require a valid license, clean MVR, and reliable transportation. **Skills and Qualifications:** + A+ certification preferred + Apple experience preferred + OEM Warranty support preferred + Dell experience + Breakfix Troubleshooting experience + Experience providing white glove customer service + Great attention to detail + Strong time management skills + ServiceNow experience is a plus **Wage Range** : The hourly rate for this position is between **$18.75 - $27.50 per hour.** Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits** **:** The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time. CompucomStaffing (*************************************************************************************************************** , a division of CompuCom Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit ******************** . **\#INDCCStaffing** CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

Industry leading Tampa Bay eCommerce company has an immediate opening for a full time Web Designer. Summary of the position: As a Web Designer you will work with the Marketing Department to create new brand channel websites and be responsible for updating existing websites and social media channels. About VOLT : We are a rapidly growing, innovative company with a hardworking yet fun atmosphere. Responsibilities include: · Creating new websites using multiple CMS platforms · Create digital graphics such as banners, icons, buttons, etc . . . · Update/ create social media site skins · Format and post new web content following preset style guidelines. · Create custom style sheets. · Create JavaScript's to improve site functionality. · Ensure site continues to function as intended and work to eliminate broken functionality with speed and efficiency. · Working with Marketing to design email, landing page and website style guidelines. · Must be available outside normal hours to periodically monitor site and address broken site functionality. · Able to work in office 9 am to 5 pm Monday through Friday · Assures conformance to established company quality practices and standards. · Assures compliance with all company policies. · Supports continuous digital improvement initiatives. Experience required: · Demonstrable mastery of: o Photoshop o Illustrator o HTML o CSS · Experience with Volusion shopping cart software a plus. · Demonstrable proficiency with JavaScript · Experience with Premiere and AE not required but a plus. · Must have a fully functional digital portfolio demonstrating relevant proficiencies Benefits: VOLT offers an attractive compensation and a complete benefits package including: · Blue Cross Blue Shield Medical, dental, vision, and prescription coverage · Paid Holidays · Paid TimeOff · Direct Deposit · Annual Bonus · Annual Raise · Great team atmosphere and enjoyable working environment · Rapidly growing fast paced company with opportunity for advancement. VOLT is located in Tampa near Bears Ave and I-275. The company offers a competitive salary and a full range of benefits including paid vacation and annual performance incentives. For consideration please forward a copy of your resume to ************************. Put “Web Designer” in the subject line. Candidates meeting the requirements will be contacted for an interview. Please, no phone calls. Salary USD 40000 - 50000 Per Year Career Level Required Experienced (Non-Manager) Experience Required 2+ to 5 Years Education Required High School or equivalent Job Type Employee Job Status Full Time Contact Information Phone : Fax : Email : ************************

Step into the role of **Channel Alliance Manager** and become the catalyst for exponential growth through high-impact OEM partnerships. This isn't just about managing relationships-it's about unlocking new value. You'll harness your deep understanding of partner ecosystems, programs, and solutions to architect bold, cross-functional strategies that drive digital transformation and accelerate revenue. As the strategic connector, you'll align sales, marketing, and solution teams to co-create go-to-market plans that spark demand, maximize incentives, and elevate partner performance. From driving pipeline and expanding market reach to uncovering untapped opportunities, you'll turn collaboration into competitive advantage-fueling growth for both our partners and our business. If you're driven by innovation, energized by partnerships, and ready to lead with purpose, this is your opportunity to shape the future of alliance-led growth. **Remote USA based role with preference for someone based in Northeast** **Responsibilities** **:** + Channel role working with select OEMs to grow those businesses through focused plans and execution + Has direct experience with OEM programs, solutions and technology to act as SME for our Growth team as we continue to build out our OEM business. + Drives awareness and value to OEM sales team about our differentiation and offerings + Serve as overall liaison between Partner(s) and Company to maximize current and future sales opportunities + Strategic planning, revenue and re-investment dollar growth targets and input into all operations necessary to profitably retain, grow and service the customer + Proactively nurture, influence and build our partnerships to drive larger impact for our organization and our customers + Act as SME on partner programs, processes and systems as they relate to incentive programs, technology and educate sales/technical/management on how to maximize the programs + Forecasting, tracking and reporting of revenues, maximizing rebates based on sales/programs + Ensure all certifications are maintained as necessary + Facilitate targeted account planning to drive opportunities (e.g., digital transformations), connecting our sellers and partner teams to work closely together to align OEM solutions to specific business needs across horizontals and verticals + Bring stakeholders from different parts of the business (account teams, solution teams, business development and marketing) together to create demand, bring new ideas to market, establish quality partner connections, and orchestrate processes to set expectations and generate trust + Drive leads and opportunities and work with our Growth Team to provide recommendations on solutions, practice coverage and marketing campaigns. Lead partner strategy efforts and engage in partner-to-Compucom collaborations to provide solutions to customers and to scale offerings + Build and support business plan for demand generation, opportunity tracking and deal registration + Accelerate digital transformation by driving or influencing cloud consumption usage across all cloud solutions + Serve as an escalation point for issues that must be resolved to avoid negatively impacting the relationship and profitability + Educate internal teams as necessary on new product introductions, transitions, competitive advantages, programs and opportunities to identify sales within geo/vertical customer base **Skills & Qualifications:** + Bachelor degree or equivalent in sales, marketing, business. + 6+ years of core sales, channel sales, industry or solution selling, business development experience or channel relationship management + Demonstrated experience driving business development initiatives with HPE, Dell or other advanced technology and security partners, providers in channel sales or partner organizations + Inclusive and collaborative - driving teamwork and cross-team alignment + Strong partner relationship management and solution development skills + Strong executive presence including communication and presentation skills with a high degree of comfort to large and small audiences + Demonstrated sales impact related to OEM growth plans and execution for HPE, Dell and/or other advanced technology and security partners **Wage Range** **:** The annual starting salary for this position is between $90,000 - $132,000 annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Other Compensation** **:** This position is also eligible for incentive compensation in accordance with the terms of the applicable Company plan. **Benefits** : The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. More detailed information can be found here. (******************************************************************************************************************* The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. **Expiration Date** **:** This posting is anticipated to remain open until February 2, 2026. Click here (******************************************************************************************************** to access the California Privacy Notice. _We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance._ It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Equal Employment Opportunity** **:** Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law. CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

At CompucomStaffing (*************************************************************************************************************** **,** you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified **Field Technician** to join their team in Altamonte Springs, FL and provide end-user support. **This position will require overnight travel from Sunday - Thursday. Onsite at client location during normal business hours with travel overnight. OT may be required. Requires a valid state driver's license (Real ID compliant), clean MVR, and a reliable vehicle.** **Duties and Responsibilities** **:** + Project focus on upgrading advanced commercial printers at retail locations + Duties may include replacing printer parts, paper feed, power supply, changing the print head, changing toner drum, transfer belt, image unit + Perform complex upgrades and troubleshooting of printers, servers, hard drives, and monitor systems + Provide on-site technical support to internal or external customers in resolving complex or escalated technology issues on operational or maintenance aspects of system equipment + Install and remove equipment and systems as required + Responsible for day-to-day operation of applications and equipment and serve as a customer contact on technical and service-related problems + Ensure that all schedules, transmission, on-line systems, and problems are resolved in an accurate and timely manner + Serve as a liaison between customers, departments, and within the organization to lead problem resolution and change management processes + Determine the most cost-effective repair / resolution to minimize customer downtime **Skills and Qualifications** **:** + Minimum 2 to 3+ years of field service experience, specifically in commercial printers required + Must be able to do extensive traveling via plane and / or car + Must have commercial / large printer experience; Lexmark printer certification nice to have + Experience working on commercial printers and have an electronics / mechanical aptitude + Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required + Working knowledge of the Microsoft Office application suite including MS Outlook + Experience with multi-platform Windows O / S required + Working knowledge of Rufus, Windows Server imaging, photo printing experience, ability to troubleshoot system connectivity, Windows configuration + Ability to work independently in a retail environment + Ability to lift up to 50lbs. + Excellent customer service skills and professionalism + Able to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers + Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality + Demonstrated capability to achieve results in a fast-paced, client-driven environment **Wage Range** : The rate for this position is between **$18.76 - $27.50 per hour.** Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits** **:** The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time. CompucomStaffing (*************************************************************************************************************** , a division of CompuCom Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit ******************** . **\#INDCCStaffing** CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

Primary Duties & Tasks The role is for a consultant as a key member of the team supporting ServiceNow Administration and Development for the DCF Modernization Projects. The Consultant will support the Enterprise Administration team to develop and enhance the ServiceNow platform. This candidate needs to be hands-on with the ability to work independently and customize/enhance the ServiceNow solution. Understands technical and functional design requirements for ServiceNow with the key ability to convert business requirements into technical solutions You will perform day-to-day support and maintenance, develop solutions in ServiceNow and coordinate support and development efforts General support, administration, and maintenance of ServiceNow platform and associated applications; including platform upgrades. Work closely with team to build requested items and tasks using workflows to manage processes from the customer to the fulfillment teams Working closely with team, configure and improve core and custom applications Work directly with end users to resolve support issues within ServiceNow Develop systems integrations and process automation Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow Configuring and managing Discovery and Orchestration Load, manipulate and maintain data between ServiceNow and other systems Integrate various enterprise platforms with ServiceNow Enhance ServiceNow reporting and dashboard capabilities Support troubleshooting of issues in non-Dev instances Provide day to day technical administration that may include working on platform upgrades/functional updates, analyze log files, configure file changes, update installation and configuration documents, perform validation/testing and perform technical issue/problem resolution Configure and enhance core application including, but not limited to, Service Catalog, Service Portal, Knowledge Base, Management, Project & Portfolio, and Reporting/Dashboards, Now Mobile, etc. Support implemented and proposed solutions on the ServiceNow platform Load, manipulate, and maintain data between ServiceNow and other systems Participate in deployment of features and any ServiceNow releases Develop according to ServiceNow best practices with focus on system sustainability and performance. Specific Knowledge, Skills and Abilities Bachelors degree in Computer Science, Engineering or related field preferred 5+ years of ServiceNow experience with diverse hands-on work experience administering in core platform support and development activities Familiar with Service Oriented architecture and web services integration (SOAP, WSDL, REST) Experience with JavaScript, XML, HTML Familiar with OKTA, LDAP, MS Active Directory, ADFS Integration (interfacing) of enterprise software systems Experience creating ServiceNow update sets, promoting and testing through multiple instances and into production Ability to effectively prioritize and execute tasks in a fast paced, high velocity, environment; ability to stay focused on responsibilities, meet deadlines and manage competing priorities under pressure. Education Bachelors or Masters Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. (Required) Preferred: ServiceNow System Administrator / Developer Certification preferred ITIL V3 Foundation Certification preferred

Duration: 6+ Months Contract Hours : 6:00a.m-3:00p.m Monday-Friday and rotating Saturdays Candidates should have 1-5 years of recent experience (at least). They also need to understand that we do see a high volume of patients and speed and accuracy is important. Candidates should be well acquainted with phlebotomy, we cannot not teach them how to draw blood, that is a requirement for the job. Description The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Under the direction of the area supervisor, perform daily activities of the Patient Service Center accurately and on time. Maintain a safe and professional environment. Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. Maintains required records and documentation. Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general. Job Requirements: Ability to provide quality, error free work in a fast-paced environment. Ability to work independently with minimal on-site supervision. Excellent phlebotomy skills to include pediatric and geriatric. Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. Required Education: High school diploma or equivalent. Medical training: medical assistant or paramedic training preferred. Work Experience: Minimum of 6 months experience. One(+) years phlebotomy experience preferred. Customer service in a retail or service environment preferred. Keyboard/data entry experience a must. Additional Information All your information will be kept confidential according to EEO guidelines.

Primary Job Duties and Tasks The activities this candidate will be tasked with include, but are not limited to the following: is to provide technical guidance and expertise in supporting the department in developing, architecting, and maintaining Azure Synapse Analytics solution, Azure SQL Database, Master Data Management (MDM), Azure Databricks, spark pool, and monitoring of high-volume of complex data warehouse processes. Specific Knowledge, Skills and Abilities (KSAs) The submitted candidate must be able to apply common knowledge, skills, and abilities in the following areas: Minimum Required KSAs: 5+ years of experience in advanced database design and administration with Azureb SQL /SQL Server 5+ years of experience in DDL, DML T-SQL skills, advanced stored procedure writing skills, tables, primary keys, foreign keys, constraints, indexes, transactions, process logging, and error handling 3+ years of experience with Data Warehouse solutions like Microsoft Synapse Analytics or Snowflake´ 3+ years of experience with MDM tools/ Architecture. 3+ years of analyzing and interpreting large datasets, including cleaning, transforming, and visualizing data. 3+ years of Experience with implementing MDM consumption patterns like Analytical, Operational, Real-time, and bulk consumption patterns 2+ years of experience in predictive models to drive decision-making and improve business outcomes. Familiarity with system catalog views, Azure Cloud, experience with Microsoft Synapsededicated SQL pools and pipelines Ability to provide excellent customer support, meticulous quality of work and work product General Knowledge, Skills and Abilities The submitted candidate(s) must be able to apply common knowledge, skills, and abilities in the following areas: Communication: Able to clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e., project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others. Customer Service: Works well with clients and customers (i.e., business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem. Decision Making: Makes sound, well-informed, and objective decisions. Flexibility: Is open to change, new processes (or process improvement), and new information. Has the ability to adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism and maintain effective work relationships with others. Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others. Leadership: Motivates, encourages, and challenges others. Is able to adapt leadership styles in a variety of situations. Problem Solving: Able to identify, evaluate, and use sound judgement to generate and evaluate alternative actions, and make recommendations as accordingly. Team Building: Encourages, inspires, and guides others toward accomplishing the common goal. Education and Certifications Education: Bachelors or Masters Degree in Computer Science, Information Systems, oranother related field. Or equivalent work experience. (Required) Certifications: Microsoft Dynamics 365 Certification (Desired) and MS Dynamics Power Platform Certifications (Desired)

Primary Job Duties and Tasks The activities these candidates will be tasked with include, but are not limited to the following: Analyzing defined business rules and functional requirements Updating system documentation to ensure it reflects the current system version Evaluating enhancement requests and providing estimates Designing, coding, testing, and implementing technical solutions using the Visual Vault SaaS product Creating test plans and test scripts to verify system modifications are error-free and perform as designed Facilitating user acceptance testing Documenting the results testing activities Coordinating with department and Visual Vault staff to deploy software updates Specific Knowledge, Skills and Abilities (KSAs) The submitted candidate(s) must be able to apply common knowledge, skills, and abilities in the following areas: Skilled at working with the Visual Vault SaaS product Experience with establishing and maintaining business process workflows Ability to construct effective test plans and test cases Ability to communicate business information effectively and in writing to users and information technology personnel. Ability to establish and maintain effective working relationships with others Ability to present ideas in business-friendly and user-friendly language Exceptionally self-motivated and directed Superior analytical and problem-solving skill Excellent written and oral communication skills Excellent interpersonal skills Ability to write technical documentation Knowledge of OITS applications, infrastructure, and general business principles, practices, and procedures General Knowledge, Skills and Abilities (KSAs) The submitted candidate(s) must be able to apply common knowledge, skills, and abilities in the following areas: Communication: Have the ability to clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e.; project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others. Customer Service: Works well with clients and customers (i.e.; business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem. Decision Making: Makes sound, well-informed, and objective decisions. Flexibility: Is open to change, new processes (or process improvement), and new information. Has the ability to adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism and maintain effective work relationships with others. Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others. Leadership: Motivates, encourages, and challenges others. Is able to adapt leadership styles in avariety of situations. Problem Solving: Able to identify, evaluate, and use sound judgement to generate and evaluate alternative actions, and make recommendations as accordingly. Team Building: Encourages, inspires, and guides others toward accomplishing the common goal. Education and Certifications Bachelors Degree in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience.

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Desktop Technician III to join our team. In order to deliver our exceptional services, we need dedicated and enthusiastic, hard-working, and customer service-oriented technicians-- that's where you come in! Your role will include unparalleled technical support for a national client, allowing them to experience the best support available within the industry. **Responsibilities:** + Diagnoses mechanical, hardware, software and systems failures, using established procedures. + Performs service, repair and/or installation of computer products including system hardware and software, MFD printers, PC's, laptops, printers, cell phones, tablets, single and multi-processor servers, and wired/wireless networking. + Performs account management and maintenance for various applications and systems (e.g., creates or modifies user accounts and permissions, and performs password resets). + Consistently provides and updates notes, feedback, or documentation via the appropriate ticketing systems to track and monitor issues. + Communicates with customers at all levels of technical and non-technical skill sets. + Follow-up with end users to provide status updates as per service level guidelines (SLA's). + Acts as the escalation point for complex and/or high priority problems, forwarding problems they cannot solve to the appropriate support groups for resolution (Manager, etc.). + Follow all standard operating procedures (SOP) through the effective use of knowledge management. + Works collaboratively with people across the organization. **Skills & Qualifications:** + 2-3+ years of IT support work experience + Imaging from Network and USB + Laptop/Desktop/Printer hardware and software support Experience + ServiceNOW experience + Travel is required **Wage Range** **:** The annual starting salary for this position is between $ **63,000 - $92,400** annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits** : The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information are accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. **Equal Employment Opportunity** **:** Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law. CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

Duration: 6+ Months Contract Hours : 6:00a.m-3:00p.m Monday-Friday and rotating Saturdays Candidates should have 1-5 years of recent experience (at least). They also need to understand that we do see a high volume of patients and speed and accuracy is important. Candidates should be well acquainted with phlebotomy, we cannot not teach them how to draw blood, that is a requirement for the job. Description The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Under the direction of the area supervisor, perform daily activities of the Patient Service Center accurately and on time. Maintain a safe and professional environment. Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. Maintains required records and documentation. Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general. Job Requirements: Ability to provide quality, error free work in a fast-paced environment. Ability to work independently with minimal on-site supervision. Excellent phlebotomy skills to include pediatric and geriatric. Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. Required Education: High school diploma or equivalent. Medical training: medical assistant or paramedic training preferred. Work Experience: Minimum of 6 months experience. One(+) years phlebotomy experience preferred. Customer service in a retail or service environment preferred. Keyboard/data entry experience a must. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Title: Pre-Analytical Assistant I Duration: 3+ Months Contract 13344716 Hours : 12am-8:30am Tuesday-Saturday. Interviews will be held Thursday 9/22 starting at 10:30pm. Top 5 candidates will be interviewed. 13340103 / 13344715 Hours : 1am-9:30am Tuesday-Saturdays . interviews will be held Thursday 9/22 starting at 10:30pm. Top 5 candidates will be interviewed Pay Rate: $15.00/hr. on W2 (without benefits) Description Pre-Analytical Assistant I is responsible for general support functions within the Technical Operations Department. Position Requirements: º Minimal data entry skills º Good organizational skills º Understanding of specimen types related to test(s) ordered. º Clinical department requirements with regard to specimen types and quantity needed for each test, specimen handling and delivery. º Understanding of compliance regulations related to test ordering which may change on a daily basis º Flexibility and a willingness to adapt to change and pursuit of continuous improvement º Commitment to fulfilling internal and external customer requirements in the course of carrying out routine position responsibilities º Willingness to actively contribute to a team based working environment º Ability and willingness to support the goals of the department with regard to staffing needs on weekends, holidays, on call and overtime º Tasks and responsibilities must be performed with confidence, accuracy and in a timely manner º Performance task proficiency includes but is not limited to the following manual functions:- sorting- racking- pickup and delivery of specimens to the laboratory- specimen storage [this position might also be trained to run the sorters in archive mode]- centrifugation- aliquoting Job Accountabilities 1. Demonstrates an ability to learn the job duties assigned to the Pre-Analytical Assistant I, and develops an understanding of how all the functions in Tech Ops and Specimen Processing work together and how they impact Technical departments and result quality. 2. Identifies problems with specimen types, missing information etc., with regard to sorting, racking, centrifuging, delivery, and storage of specimens; is able to resolve or forward information in support of timely problem resolution. 3. Demonstrates an understanding of compliance policies related to test ordering, which requires developing ability to research test order information on translation tables, computer system, and the directory of services. 4. Meets quality and production standards within 6 months of completing training. 5. Completes all required written documentation such that it is understandable to others, legible and within the assigned time frame. 6. Reports to work on time, and follows attendance guidelines; supports the department's performance in the event of coworker absences. 7. Learns additional functions within Tech Ops and Specimen Processing to allow timely progression to the next level. 8. Performs other duties as assigned. Position Requirements/Environment 1. Handles multiple tasks simultaneously and works in a production environment. 2. Communicates effectively with all levels of staff both verbally and written. 3. Maintains composure while working under pressure. 4. Reflects good judgment at all times when determining what action to take in resolving problems. 5. Adheres to Quest Diagnostics' Core Values, safety, compliance and work process policies and procedures. 6. Works in a biohazard environment, in compliance with all applicable safety requirements. 7. Keeps work area neat and clean; complies with 5S workplace standards. 8. Able to sit, stand or walk for long periods; able to lift up to 50 lbs.; maneuver large carts and/or racks with specimens. 9. Demonstrates strong interpersonal skills that foster a positive working environment. 10. Demonstrates work assignment flexibility and ability to adapt to change. 11. Must have some flexibility with regard to work schedule. Incumbent should possess the knowledge, skills and experience usually obtained by: 1. High School Diploma or GED. 2. Medical background preferred which includes medical terminology applicable to a clinical laboratory. 3. Previous experience in a production environment preferred. 4. Prefer familiarity with mainframe computer operating system. Regards: Pramod Recruitment Lead Synergy Global Systems, Inc. Phone: ************ Additional Information All your information will be kept confidential according to EEO guidelines.

Duration: 6+ Months Contract Hours : Monday-Friday 6:00am-2:00pm Every other Saturday 6:00am-10:00am Pay Rate: $15.00/hr. on W2 (Without Benefits) Description Represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general. Will be responsible for PSC front office duties. •Greet customers appropriately. Treat all customers in a courteous manner. •Manage the waiting rooms making sure that everyone is social distancing •Only allowing a certain number of people in a room Preferred skills: - Excellent Communication/Customer Service skills - Able to be a self-starter Additional Information All your information will be kept confidential according to EEO guidelines.

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team. Our Service Desk Support Agents coordinate, diagnose, and troubleshoot incoming employee calls for a wide variety of clients and industries. They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network services from local personnel or from employees using remote network access. **The hours for these positions (3) are:** + **Monday to Friday 9am - 5:30pm** + **Tuesday to Saturday 12:30pm - 9pm** + **Saturday to Wednesday 11:30 - 8pm** **Responsibilities** **:** + Diagnoses and troubleshoots end user desktop application issues and provides appropriate solution + Provides timely resolution of problems or escalation on behalf of the customer and ensures their satisfaction + Provides case status updates to management and end-users per service level guidelines + Support and maintain effective relationships with users + Develops, documents, and implements standard operating procedures and customer service guidelines relating to remote IT support + Provide support for PCs, laptops, printers, cell phones, and tablets etc. + Support end users in their use of applications such as Microsoft Office, ERP, CRM, VPN, Citrix, and MDM (mobile device management) + Performs account management and maintenance for various applications and systems (e.g., creates or modifies user accounts and permissions, and performs password resets). + Communicates with customers at all levels of technical and non-technical skills sets **Skills & Qualifications:** + Associates degree preferred, or technical training + 1-2 years related experience + Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required + Experience with multi-platform Windows O/S required + Experience using ITSM Ticketing tools (e.g., Service Now, Remedy) to manage and track incidents preferred + Active Directory and Exchange experience preferred **Wage Range** **:** The hourly rate for this position is between $13.50 - $19.80 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits** : The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. **Equal Employment Opportunity** **:** Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law. CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Level 2 Desktop Technician to join our team. Our Techs are responsible for providing onsite support to internal or external customers in resolving complex or escalated technology issues. They ensure the proper day-to-day operation of applications and equipment and troubleshoot on-site software and hardware issues on laptops, desktops, tablets, smartphones and/or printers. They also may resolve higher level support to servers, and/or network equipment or perform updates, repairs, upgrades, backups, and other maintenance tasks. As a Level 2 Technician, they may serve as a liaison between customers, departments, and within the organization to lead problem resolution and change management processes. Their work may be more technical in nature and could include more complex tasks, such as performing data transfers or building images. Responsibilities * Diagnoses mechanical, hardware, software and systems failures, using established procedures * Performs service, repair and/or installation of computer products including system hardware and software, MFD printers, PC's, laptops, printers, cell phones, tablets, single and multi-processor servers, and wired/wireless networking * Performs account management and maintenance for various applications and systems (e.g., creates or modifies user accounts and permissions, and performs password resets) * Consistently provides and updates notes, feedback, or documentation via the appropriate ticketing systems to track and monitor issues * Communicates with customers at all levels of technical and non-technical skill sets * Follow-up with end users to provide status updates as per service level guidelines (SLA's) * Acts as the first escalation point for complex and/or high priority problems, forwarding problems they cannot solve to the appropriate support groups for resolution (L3 Tech, Manager, etc.) * Follow all standard operating procedures (SOP) through the effective use of knowledge management * Works collaboratively with people across the organization Skills & Qualifications * Associates degree preferred or equivalent experience in Computer Science or Information Technology from an accredited school * Minimum 1+ year of experience in related field * Desktop and/or Infrastructure support Experience * Account Specific Training or Certification * Min 1 OEM Per Environment preferred * Basic non-warranty repair skills training as assigned (Cabling, Printers, Network, Servers) preferred * HP Printer Basics + Printers as assigned preferred * Lexmark Printer Basics + Printers as assigned preferred * Apple MAC Certifications as assigned preferred * Technical writing competency * Coding/programming competency * Cloud & SaaS services competency * Sound understanding of customer support, operations, and processes * Able to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers * Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality * Demonstrated capability to achieve results in a fast-paced, client driven environment * Strong desire and enthusiasm to serve customers * Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required * Working knowledge of the Microsoft Office application suite including MS Outlook Wage Range: The hourly rate for this position is between $18.75 - $27.50 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Equal Employment Opportunity: Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a **Level 2 Desktop Technician** to join our team. Our Techs are responsible for providing onsite support to internal or external customers in resolving complex or escalated technology issues. They ensure the proper day-to-day operation of applications and equipment and troubleshoot on-site software and hardware issues on laptops, desktops, tablets, smartphones and/or printers. They also may resolve higher level support to servers, and/or network equipment or perform updates, repairs, upgrades, backups, and other maintenance tasks. As a Level 2 Technician, they may serve as a liaison between customers, departments, and within the organization to lead problem resolution and change management processes. Their work may be more technical in nature and could include more complex tasks, such as performing data transfers or building images. **Responsibilities** + Diagnoses mechanical, hardware, software and systems failures, using established procedures + Performs service, repair and/or installation of computer products including system hardware and software, MFD printers, PC's, laptops, printers, cell phones, tablets, single and multi-processor servers, and wired/wireless networking + Performs account management and maintenance for various applications and systems (e.g., creates or modifies user accounts and permissions, and performs password resets) + Consistently provides and updates notes, feedback, or documentation via the appropriate ticketing systems to track and monitor issues + Communicates with customers at all levels of technical and non-technical skill sets + Follow-up with end users to provide status updates as per service level guidelines (SLA's) + Acts as the first escalation point for complex and/or high priority problems, forwarding problems they cannot solve to the appropriate support groups for resolution (L3 Tech, Manager, etc.) + Follow all standard operating procedures (SOP) through the effective use of knowledge management + Works collaboratively with people across the organization **Skills & Qualifications** + Associates degree preferred or equivalent experience in Computer Science or Information Technology from an accredited school + Minimum 1+ year of experience in related field + Desktop and/or Infrastructure support Experience + Account Specific Training or Certification + Min 1 OEM Per Environment preferred + Basic non-warranty repair skills training as assigned (Cabling, Printers, Network, Servers) preferred + HP Printer Basics + Printers as assigned preferred + Lexmark Printer Basics + Printers as assigned preferred + Apple MAC Certifications as assigned preferred + Technical writing competency + Coding/programming competency + Cloud & SaaS services competency + Sound understanding of customer support, operations, and processes + Able to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers + Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality + Demonstrated capability to achieve results in a fast-paced, client driven environment + Strong desire and enthusiasm to serve customers + Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required + Working knowledge of the Microsoft Office application suite including MS Outlook **Wage Range** **:** The hourly rate for this position is between $18.75 - $27.50 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits** : The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. **Equal Employment Opportunity** **:** Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law. CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Desktop Tech II to join our team. The Tier 2 Support Technician is responsible for providing on-site technical support to internal and external customers by resolving complex or escalated technology issues. This role serves as a liaison between customers, departments, and internal teams, helping to lead problem resolution and change management processes,ensuring the daily operation and reliability of applications and hardware, including laptops, desktops, tablets, smartphones, and printers. The work is more technical in nature and may include log analysis, data recovery, and other advanced troubleshooting tasks. **This role is hybrid, with regular onsite work required in Jacksonville, FL** **Work hours are 8-5 hours Monday- Friday** **Responsibilities** + Ability to multitask and stay calm under pressure, dealing with ongoing problems + and deadlines. + Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. + Ability to troubleshoot system crashes + Documents, maintains, upgrades, or replaces hardware and software systems. **Skills & Qualifications** **Experience & Certifications** + Requires at least 2 years of experience in the field or in a related area + Expert with a variety of the field's concepts, practices, and procedures + Prior experience in a similar role with In depth knowledge of troubleshooting complex MS Office 365 issues, and experience with working in a cloud-based environment. + Experience supporting devices using Microsoft Intune and Windows Autopilot + A+ Certification preferred **Operating Systems & Software** + Windows OS knowledge (Windows 10 and Windows 11) + Microsoft Office 365 + Familiar with Apple MAC OS + Software performance troubleshooting. + Understanding of the Windows 10/11 Boot process **Networking & Connectivity** + Able to troubleshoot VPNs + Support mobile users for network access, email support, and troubleshooting + Command Line Tools for diagnosing connectivity issues + Active Directory knowledge **Hardware** + Desktop and Laptop hardware knowledge + Driver Updates/driver issue diagnosis + Printer hardware knowledge + Able to use image processes to configure clients' desktops and laptops **Tools & Systems** + Able to support Outlook client - send/receive email issues + Able to use remote tools such as RDP, Team Viewer, Windows Assist, LogMeIn + Mobile Device Management + Able to use ServiceNow or similar ticketing system + Event Log diagnosis **Soft Skills** + Performs a variety of complicated tasks + Excellent customer service skills + A wide degree of creativity and latitude is expected **Wage Range** **:** The hourly rate for this position is between $16.50 - $24.20 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits** : The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. **Equal Employment Opportunity** **:** Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law. CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Desktop Tech II to join our team. The Tier 2 Support Technician is responsible for providing on-site technical support to internal and external customers by resolving complex or escalated technology issues. This role serves as a liaison between customers, departments, and internal teams, helping to lead problem resolution and change management processes,ensuring the daily operation and reliability of applications and hardware, including laptops, desktops, tablets, smartphones, and printers. The work is more technical in nature and may include log analysis, data recovery, and other advanced troubleshooting tasks. This role is hybrid, with regular onsite work required in Jacksonville, FL Work hours are 8-5 hours Monday- Friday Responsibilities * Ability to multitask and stay calm under pressure, dealing with ongoing problems * and deadlines. * Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. * Ability to troubleshoot system crashes * Documents, maintains, upgrades, or replaces hardware and software systems. Skills & Qualifications Experience & Certifications * Requires at least 2 years of experience in the field or in a related area * Expert with a variety of the field's concepts, practices, and procedures * Prior experience in a similar role with In depth knowledge of troubleshooting complex MS Office 365 issues, and experience with working in a cloud-based environment. * Experience supporting devices using Microsoft Intune and Windows Autopilot * A+ Certification preferred Operating Systems & Software * Windows OS knowledge (Windows 10 and Windows 11) * Microsoft Office 365 * Familiar with Apple MAC OS * Software performance troubleshooting. * Understanding of the Windows 10/11 Boot process Networking & Connectivity * Able to troubleshoot VPNs * Support mobile users for network access, email support, and troubleshooting * Command Line Tools for diagnosing connectivity issues * Active Directory knowledge Hardware * Desktop and Laptop hardware knowledge * Driver Updates/driver issue diagnosis * Printer hardware knowledge * Able to use image processes to configure clients' desktops and laptops Tools & Systems * Able to support Outlook client - send/receive email issues * Able to use remote tools such as RDP, Team Viewer, Windows Assist, LogMeIn * Mobile Device Management * Able to use ServiceNow or similar ticketing system * Event Log diagnosis Soft Skills * Performs a variety of complicated tasks * Excellent customer service skills * A wide degree of creativity and latitude is expected Wage Range: The hourly rate for this position is between $16.50 - $24.20 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Equal Employment Opportunity: Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law.