Post job

Customer Service Representative jobs at Synergy Services Corporation

- 2413 jobs
  • Customer Care Specialist - Bilingual

    Teksystems 4.4company rating

    Katy, TX jobs

    A National Energy Company is interested in hiring Bilingual (Spanish) Customer Service Representatives to their team in a fully remote capacity. These positions are looking for candidates with experience in Call Center Environments. is Fully Remote for candidates living in Texas! Description Answer incoming customer telephone calls and log all calls Work across multiple programs and phone lines and ability to transfer calls Promote participation in energy efficiency programs that the customer may qualify for Address and resolve customer inquiries, regarding products, services, billing, etc. Establish and maintain positive working relationships with customers by ensuring a high level of customer service Address and resolve customer complaints and make recommendations Make outgoing calls to customers for scheduling appointments, taking surveys, and promoting a program offering to a qualifying customer Follow-up on customer calls not immediately resolved More duties as assigned Skills & Qualifications High School diploma or equivalent 1-2 years of previous customer service experience Job Type & Location This is a Contract to Hire position based out of Katy, TX. Pay and Benefits The pay range for this position is $19.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Dec 25, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $19-21 hourly 1d ago
  • Call Center Agent

    VXI Global Solutions LLC 4.2company rating

    Lubbock, TX jobs

    It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. VXI Global Solutions is seeking dedicated and compassionate Emergency Roadside Assistance Agents (Customer Service Representatives) to join our team. In this critical role, you will provide essential support to customers who have rented vehicles from our client and are experiencing roadside emergencies. As the first point of contact, you will handle incoming calls from stranded customers, assess their situations, and coordinate the necessary assistance. Your role involves problem-solving, service coordination, and ensuring customer safety and satisfaction. This position requires you to work on-site in our vibrant Lubbock call center. *Benefits:* * *Competitive Salary:* Starting pay of $18.00/hr., plus incentives. * *Training:* Paid training provided to ensure you have the skills needed for success. * *Comprehensive Benefits Package:* Includes 401K, medical, dental, vision, and life insurance. * *Cell Phone Benefits:* $25/month per line for unlimited phone, text, and data. * *Referral for Life Program™:* Earn a residual bonus every pay period. * *Engaging Work Environment:* Enjoy luncheons, contests, and other incentive programs. * *Career Growth:* Opportunities for advancement within the company. * *Equal Opportunity Employer:* We are committed to diversity and inclusion in the workplace. *Key Responsibilities:* * *Customer Assistance:* Handle inbound calls from customers who are stranded and need roadside assistance for rental vehicles. * *Problem Solving:* Assess each situation to determine the best solution, such as arranging for towing, dispatching roadside assistance, or providing other necessary support. * *Service Coordination:* Coordinate with service providers to ensure timely assistance to the customer. * *Follow-Up:* Ensure that customers receive the required help and follow up to guarantee their safety and satisfaction. * *Documentation:* Maintain accurate records of all customer interactions and services provided. *Qualifications:* * *Customer Service Skills:* Proven ability to provide patient, empathetic, and effective customer service. * *Communication:* Strong interpersonal skills and the ability to build rapport with customers during stressful situations. * *Shift Flexibility:* Availability to all shifts, including overnight shifts, weekends and holidays. * *Experience:* At least 1 year of customer service experience in a single role. * *Education:* High School Diploma or GED. * *Background Check:* Must pass a background screening. * *Typing Skills:* Minimum typing speed of 25 WPM. * *Assessments:* Candidates must pass onsite assessments with a score above 80% prior to interviewing. * *Note:* This position is *100% on-site*. Join our dedicated team and make a difference in our vibrant, supportive call center environment. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
    $18 hourly 1d ago
  • Service Desk

    Kavaliro 4.2company rating

    Sanford, FL jobs

    Position is responsible for providing support for workstations with Windows operating systems, MACs, desktop peripherals, mobile device management, asset tracking, and troubleshooting problems with applications software. Assist users in the efficient use of applications and provide escalations on technical support issues. Focuses on providing excellent customer service, building strong relationships, safety, and best work practices with the goal of delivering exceptional results. Essential Functions: Troubleshoots hardware and software, installations, and support to both internal and external customers. Planning work routines, meeting performance metrics, quality control, training, documenting, and effective communication are key elements of the position. Perform remote and/or on-site troubleshooting through diagnostic techniques and pertinent questions. Documenting issues and resolutions properly for record keeping and posterity. Image, configure, install, repair computer endpoints, while consistently following up with users to ensure proper function. Install computer and endpoint Windows updates, software updates, firmware. Responsible for Imaging systems and deploying software through SCCM. Effectively prioritize and manage multiple incidents and requests as assigned. Working to answer, evaluate, and prioritize incoming telephone, work orders, e-mail, and in-person requests for assistances from users experiencing problems with hardware, software, networking, and other computer-related technologies. Contribute to developing training materials, procedures or conducting training to users in the proper use of hardware or software. Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. Perform desktop and endpoint data backups and disaster recovery operations. Monitor ticket workflows in accordance with SLAs. Support, manage, optimize, and maintain the configuration and installation of all desktops, laptops, and mobile devices to include, but not limited to, patching, configuring, upgrading hardware or software. Provide technical support to staff utilizing Mac OS, Windows, and Office based workstations. Provide technical support after normal business hours on an on-call rotation or whenever necessary. Maintain accurate inventory, asset information and various other asset records in accordance with department policy and procedures. Lead, facilitate and/or participate in IT related projects as directed. Knowledge and competency of the following technologies: Windows Operating Systems Apple iOS Microsoft System Center Configuration Manager Microsoft Active Directory and Group Policy Hardware imaging and configuration Hardware/Software security and encryption Minimum Qualifications Associate degree in computer technology and a minimum of two (2+) years progressively responsible experience in the computer support field. A comparable amount of education, training, or experience may be substituted for the minimum qualifications. Microsoft and CompTIA certifications preferred. Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
    $25k-35k yearly est. 4d ago
  • Customer Support Agent

    Teksystems 4.4company rating

    Troy, MI jobs

    The Insurance Customer Service Representative handles inbound calls related to homeowners insurance, assisting borrowers, agents, and financial institutions with payment and coverage inquiries. The role requires multitasking across systems, accurate documentation, and professional problem-solving to meet service standards. What You'll Do Handle approximately 35-45 inbound calls daily, averaging 11-14 minutes per call Respond to insurance servicing inquiries related to homeowners insurance Assist borrowers, insurance agents, and financial institutions with payment and coverage questions Navigate multiple systems to research and accurately document each call Deliver prompt, professional, and accurate service to meet internal and external standards Apply strong problem-solving and resolution skills to address customer concerns Maintain professionalism and efficiency across all interactions What You Bring Minimum of 1 year of recent customer service experience (call center preferred; front desk/admin experience acceptable) Proficiency in using a Windows PC and navigating software systems Typing speed of at least 35 words per minute Strong verbal and written communication skills for phone and email interactions Stable internet connection for remote training and work Reliable transportation for potential onsite needs Nice to Have: 2+ years of call center experience Experience in insurance or mortgage services Schedule & Training Contract to Hire Work Setup: Onsite during Training then Hybrid (2 days onsite; 3 days WFH) Start Date: January 6, 2026 Shift for Training: 9:30AM - 6:00PM Location: 700 Tower Drive, Troy, Michigan, 48098 / 220 South Ridgewood Ave. Daytona Beach, Florida, 32114 Available Shift after Training: 10:30AM-7:00PM (Monday - Friday) Pay and Benefits Pay: $17/hour Medical, dental, and vision insurance 401(k) retirement savings plan Life and disability insurance Job Type & Location This is a Contract to Hire position based out of Troy, MI. Pay and Benefits The pay range for this position is $17.00 - $18.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Troy,MI. Application Deadline This position is anticipated to close on Dec 16, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $17-18.5 hourly 1d ago
  • Care Advocate - 245013

    Medix™ 4.5company rating

    Dallas, TX jobs

    Direct Hire Opportunity with a great organization! Onsite opportunity in Dallas with hybrid remote potential in the future based on performance Opportunity to earn bonuses on a monthly basis based on performance after training Shift - Monday to Friday, start time between 7am to 11am, 8 hour shifts Start date - January 5th Responsibilities: Handle full care coordination for members and maintain close communication to educate members on how their benefits work Assist members with finding a provider in network for surgeries Assist with scheduling procedures Handle inbound and outbound calls Send referrals Confirm appointments with patients and provider offices Taking information from members and logging this correctly into the CRM system Assist with booking travel Coordinate follow up appointments Call provider offices to request medical records Qualifications: Bachelor's or Associate's Degree required Exceptional customer service skills Ability to commute to and work in the Dallas office daily Ability to work in a fast paced environment Empathetic Preferred Qualifications: Healthcare experience
    $28k-35k yearly est. 5d ago
  • Customer Service Representative

    VXI Global Solutions LLC 4.2company rating

    Levelland, TX jobs

    It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. VXI Global Solutions is seeking dedicated and compassionate Emergency Roadside Assistance Agents (Customer Service Representatives) to join our team. In this critical role, you will provide essential support to customers who have rented vehicles from our client and are experiencing roadside emergencies. As the first point of contact, you will handle incoming calls from stranded customers, assess their situations, and coordinate the necessary assistance. Your role involves problem-solving, service coordination, and ensuring customer safety and satisfaction. This position requires you to work on-site in our vibrant Lubbock call center. *Benefits:* * *Competitive Salary:* Starting pay of $18.00/hr., plus incentives. * *Training:* Paid training provided to ensure you have the skills needed for success. * *Comprehensive Benefits Package:* Includes 401K, medical, dental, vision, and life insurance. * *Cell Phone Benefits:* $25/month per line for unlimited phone, text, and data. * *Referral for Life Program™:* Earn a residual bonus every pay period. * *Engaging Work Environment:* Enjoy luncheons, contests, and other incentive programs. * *Career Growth:* Opportunities for advancement within the company. * *Equal Opportunity Employer:* We are committed to diversity and inclusion in the workplace. *Key Responsibilities:* * *Customer Assistance:* Handle inbound calls from customers who are stranded and need roadside assistance for rental vehicles. * *Problem Solving:* Assess each situation to determine the best solution, such as arranging for towing, dispatching roadside assistance, or providing other necessary support. * *Service Coordination:* Coordinate with service providers to ensure timely assistance to the customer. * *Follow-Up:* Ensure that customers receive the required help and follow up to guarantee their safety and satisfaction. * *Documentation:* Maintain accurate records of all customer interactions and services provided. *Qualifications:* * *Customer Service Skills:* Proven ability to provide patient, empathetic, and effective customer service. * *Communication:* Strong interpersonal skills and the ability to build rapport with customers during stressful situations. * *Shift Flexibility:* Availability to all shifts, including overnight shifts, weekends and holidays. * *Experience:* At least 1 year of customer service experience in a single role. * *Education:* High School Diploma or GED. * *Background Check:* Must pass a background screening. * *Typing Skills:* Minimum typing speed of 25 WPM. * *Assessments:* Candidates must pass onsite assessments with a score above 80% prior to interviewing. * *Note:* This position is *100% on-site*. Join our dedicated team and make a difference in our vibrant, supportive call center environment. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
    $18 hourly 1d ago
  • Technical Support Representative

    3I People 3.9company rating

    Marietta, GA jobs

    🚀 We're Hiring - Tier 1 Technical Support Representative (IT / Telecom Industry) 📍 Marietta, GA 💰 Salary: $45K - $65K Are you passionate about helping users, solving technical issues, and growing in the IT support world? We are hiring for a Tier 1 Technical Support role with a leading organization in the IT/Telecom services industry. ✨ What You'll Do: 🔹 Be the first point of contact for customer inquiries via phone, chat, and email 🔹 Troubleshoot basic software, hardware, and networking issues 🔹 Log support tickets in Zoho (training provided) 🔹 Escalate complex cases to Tier 2 teams as needed 🔹 Maintain empathy, patience, and professionalism throughout customer interactions 📌 Requirements: ✔️ Associate degree in IT or similar experience (3+ years preferred) ✔️ Experience with Mikrotik routers or Cisco switches is an advantage ✔️ Exposure to Wi-Fi controller solutions such as Ruckus, Omada, Unifi, Meraki, Mist, or Cisco ✔️ Strong communication skills and willingness to learn ⭐ Why Join? ✨ Paid training and continuous learning opportunities ✨ Health, vision, dental, life insurance, PTO & retirement plan ✨ Advancement opportunities within the company ✨ Supportive team culture ✨ Some shifts include remote weekend work options If you're looking for stability, growth, and a supportive environment - this could be the right fit! 📩 Interested? Apply by sending your resume via DM or email me at ******************** (or reply here).
    $45k-65k yearly 4d ago
  • Executive Customer Support Specialist

    Teksystems 4.4company rating

    Warren, MI jobs

    The Executive Customer Support Specialist team will be responsible for any escalated customer concerns beyond what the tier 1 & 2 contact center can handle. This team will handle our most at risk customers, post-vehicle sale. They will evaluate cases by determining what is most urgent and figure out the most appropriate method of follow up to resolve the case. This will include email, text or phone calls to customers depending on the situation. This team is also responsible for buyback prevention for the company, and mitigating customer concerns to alleviate liability on the dealerships. THIS POSITION REQUIRES PEOPLE TO BE ONSITE AT THE OFFICE IN WARREN Skills & Qualifications Required Critical thinking and problem solving are the top skills. Excellent customer service skills with an emphasis on soft skills, customer-focused proactive resolution, and de-escalation tactics. Advanced problem-solving, resolution, and decision-making skills, including the ability to quickly understand and analyze new information and situations. Excellent written and verbal business communication skills. Passionate about helping people. Projects an attitude caring and professionalism. Adept at demonstrating empathy in customer interactions and tenacity in resolving customer requests Strong organizational skills and the ability to multitask in a fast-paced environment. Self-starter who excels at working independently within a diverse team environment. Working knowledge of multiple computer platforms, browsers and operating systems required. Preferred College degree (B.A./B.S.). Educational requirement may be substituted with equivalent industry-related business experience. Experience providing customer service via multiple contact channels (phone, live chat, face-to-face, written correspondence, etc.). Job Type & Location This is a Contract position based out of Warren, MI. Pay and Benefits The pay range for this position is $25.00 - $27.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Warren,MI. Application Deadline This position is anticipated to close on Dec 19, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $25-27 hourly 1d ago
  • Sales and Retention Representatives

    Burnett Specialists Staffing | Recruiting 4.2company rating

    The Woodlands, TX jobs

    Seeking a driven and passionate Inside Sales Specialist to cultivate and retain our valued client base. This role is crucial in ensuring member satisfaction and driving growth. Key Responsibilities: Master and effectively communicate the value proposition and benefits of membership across all tiers through phone and email communication with members. Proactively engage with members considering cancellation, actively listening to their concerns and presenting tailored solutions and offers to encourage retention. Convert trial members into paid subscribers by highlighting the long-term value and advantages of a paid membership. Respond to inquiries from prospective members via phone and email, providing comprehensive information about membership options and guiding them through the application process. Maintain expert-level knowledge of all membership benefits, tiers, and offers. High volume calls Qualifications: 5+ years of proven sales experience in a fast-paced environment, with a strong focus on retention. Exceptional phone and professional written communication skills. Strong background in sales and customer retention. Experience with a subscription-based business model is highly preferred. Demonstrated experience working with executive-level clientele. Highly self-motivated with a strong work ethic and a results-oriented mindset. Excellent verbal and written communication skills; comfortable with both email and phone communication for effective problem-solving. Ability to thrive both independently and collaboratively within a fast-paced team environment. HOUWD51 Interested candidates please send resume in Word format Please reference job code 136165 when responding to this ad.
    $31k-41k yearly est. 1d ago
  • Technical Support Representative

    3I People 3.9company rating

    Marietta, GA jobs

    Transforming Careers, One Opportunity at a Time At 3i People, we're more than recruiters; we're career accelerators. Partnered with cutting-edge tech firms and innovative companies, we connect top-tier talent with their dream jobs. Our mission is to open doors for professionals like you to thriving workplaces where you can leave your mark. You can reach Anumeha at ************/****************** Job Summary As a Tier 1 Technical Support Representative, you will be the first point of contact for our customers seeking technical assistance, establishing new service, and assisting in basic billing questions and responsibilities. You will troubleshoot basic issues, answer service-related questions, and escalate more complex problems to Tier 2 support when necessary. Responsibilities Answer inbound phone calls, chats, and emails from customers. Provide clear and effective troubleshooting steps for basic software, hardware, and connectivity issues. Document customer interactions accurately in the Zoho ticketing system. Training will be provided. Guide customers through standard procedures and technical resolutions. Escalate unresolved issues to Tier 2 support teams with appropriate documentation. Maintain a high level of professionalism, patience, empathy, and customer service at all times. Stay updated with product knowledge and internal procedures. Qualifications · Associate degree in information technology or equivalent or 3+ years of experience working in a similar IT support role. Experience with Mikrotik routers or Cisco switches. · 1 year preferred Wi-Fi experience with controller-based Wi-Fi solution like Ruckus, TP link Omada, Unifi, Cisco, Mist, Meraki. Full understanding of computer systems, mobile devices, and network troubleshooting. Excellent verbal and written communication skills. Comfortable working in a team-oriented environment. Bonus: Ability to work flexible shifts, including evenings, weekends, or holidays if needed. Overall, 3i People's extensive experience and expertise in the staffing industry make us a reliable and trusted partner for companies looking for top talent. Our commitment to delivering high-quality services and using innovative technologies, such as Leap Tiger, further set us apart from our competitors. With our personalized approach and dedication to excellence, 3i People is well-equipped to help clients succeed in the ever-changing business environment.
    $30k-36k yearly est. 5d ago
  • Technical Support Representative

    Robert Half 4.5company rating

    Atlanta, GA jobs

    Are you looking to grow your career in customer service, tech support, or both? This role is a great fit for individuals wanting to strengthen their communication skills while gaining exposure to front-line troubleshooting and mobile device support. This is not a highly technical IT role, but it offers a strong foundation for anyone interested in developing customer service expertise, call center experience, and entry-level support skills with iOS/Android devices. About the Role You will serve as the first point of contact for wireless customers needing assistance with device setup, SIM activation, service interruptions, and general account questions. This is a customer-facing, phone-based support role in a high-volume environment. All new hires begin together in a 3-4 week class-based training program, starting January 5th. The organization onboards in groups, providing structured and collaborative learning from day one. This position is 100% onsite, Monday-Friday, in the Cumberland area. Key Responsibilities Serve as the initial support contact for customers experiencing issues with device setup, SIM activation, call/text/data problems, and general service questions. Follow scripted workflows and troubleshooting guides to resolve common wireless service issues. Walk customers through steps such as resetting network settings, completing APN updates, reinserting SIMs, rebooting devices, and verifying account details. Provide technical support for backend provisioning errors, network outages, number porting issues, or complex device failures when required. Answer basic account-related questions including plan information, device compatibility checks (IMEI/ESN), and feature availability. Document all customer interactions in the CRM/ticketing system with accuracy and clarity. Communicate patiently, clearly, and professionally-translating technical steps into easy-to-understand instructions. Follow compliance, quality, and performance standards set by leadership. Who Thrives in This Role Individuals looking to grow in customer service, call center environments, or high-volume support Candidates wanting entry-level exposure to tech troubleshooting but not a deeply technical role Strong communicators who enjoy helping people solve problems Those who prefer structured training and clear workflows Schedule & Training Start Date: January 5th, 2026 (no flexibility) Training: 3-4 week classroom-style training cohort Location: Onsite in the Cumberland area, 5 days per week Type: Contract-to-Hire
    $29k-36k yearly est. 1d ago
  • Member Service Representative

    Teksystems 4.4company rating

    Pensacola, FL jobs

    TEKsystems is currently hiring for Member Service Representatives with a Fortune 100 Financial Institution in Pensacola, FL! Member Service Representative (Consumer Loans Department) Job Description To respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation Provide information regarding the company's products and services demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service Perform transactions or related functions for Savings, checking, consumer loans, credit cards, IRAs and/or other accounts Advise members of other products and services that may fit their needs and provide opportunities for positive member interaction Handle a call volume of 80-100+ calls daily Qualifications High School Diploma/ GED required 1-2 years of recent customer service experience working directly with customers (call center, collections, banking) Ability to work in a fast-pace high-volume call center environment Schedule: Shift times range between the hours of 12:30PM - 12:30PM Monday-Saturday (Will have 1 rotating off day during the week) **MUST have a 6 day availability to work Must have a 9.5 hour window of flexibility to be able to work. Schedules are provided two weeks in advance. Training: Fully ONSITE - Monday- Friday, 7:30am CST-4:00pm CST NO Time Off during Training: January 12th - February 24th If interested, please apply with updated resume and complete the application questions. Completing questions and answering them honestly allows our recruiting team to move quickly and better partner you in opportunities that align with your goals, skills, and interests Job Type & Location This is a Contract to Hire position based out of Pensacola, FL. Pay and Benefits The pay range for this position is $17.50 - $17.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Pensacola,FL. Application Deadline This position is anticipated to close on Dec 19, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $17.5-17.5 hourly 1d ago
  • People Service Center Associate

    Educated Solutions Corp 3.9company rating

    Richardson, TX jobs

    Our client, a leader in commercial real estate, is seeking an experienced People Service Center Associate to provide exceptional support in a fast-paced, service-driven environment. This is a full-time, hybrid position in Richardson, TX operating Monday-Friday 8:00am-5:00pm and working onsite Tuesday-Thursday. This position starts as a 5-month contract to hire opportunity and pays $20 per hour. In this role, you'll be part of a collaborative team, responsible for managing employee inquiries, service ticket workflows, and maintaining accurate records in internal systems. The ideal candidate has at least 3 years of customer service experience, strong communication skills, and attention to detail. Experience with HR systems like ServiceNow or PeopleSoft is a plus. Key Responsibilities Customer Service & Phone Support Handle inbound and outbound calls, providing prompt and courteous assistance to employees and clients. Resolve inquiries, escalate issues when necessary, and maintain a professional tone. Ticket Management Log, track, and resolve service tickets using internal systems. Ensure accurate documentation and timely follow-up on all issues or requests. Data Entry & Record Maintenance Regularly input and update information in databases or systems with a high level of accuracy, ensuring data integrity and compliance. Qualifications 3+ years of experience in customer service or a related industry High school diploma or GED Excellent attention to detail and organizational skills Strong multitasking ability in a fast-paced environment Effective verbal and written communication skills Strong interpersonal skills and team-oriented mindset Proficient in Microsoft Office Suite and basic computer functions Nice to Have Experience using ServiceNow or PeopleSoft Background in HR or employee support services Prior experience in a shared services or contact center environment
    $20 hourly 4d ago
  • Technical Support Representative

    Cornerstone Technology Talent Services 3.2company rating

    Irving, TX jobs

    🚀 Join us as a Technical Customer Service Representative - Onsite in Irving, TX 🛠️ What You'll Do Conduct QA for home inspections: review photos, validate property details, guide users through self-inspections. Troubleshoot connectivity, pairing, and app-related issues for smart devices and sensors. Provide installation support and onboarding for PryzmIQ and AWTOS. Proactively engage users to drive adoption and satisfaction. Document findings and provide feedback for product improvement. 🧠 What You Bring 1+ year in technical support, help desk, or IoT/home systems troubleshooting. Strong communication and problem-solving skills. Technical aptitude with mobile apps, WiFi connectivity, or smart devices. Detail-oriented and passionate about creating smooth user experiences. High School Diploma or GED required; Bachelor's degree preferred.
    $32k-36k yearly est. 5d ago
  • Inside Sales Representative

    LHH 4.3company rating

    Jacksonville, FL jobs

    LHH Recruitment Solutions is searching for an Inside Sales Representative for a client in Jacksonville, Florida. This organization offers room for growth, an employee-centric environment, medical, dental, vision, 401(k) plan with match, and Paid Time Off. Schedule: Onsite, Monday - Friday, 8:00am - 5:00pm Salary: $50,000 - $60,000 Job duties Collaborate with outside sales team, review respective customer requirements and quotes Generate new and repeat sales by providing information in a timely manner Determine customer requirements and expectations to recommend specific products and solutions Recommend alternative products based on cost, availability, or specifications Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sales items Qualifications: 2-3 years' experience with inside sales Bachelor's Degree preferred Intermediate experience with Microsoft Excel and PowerPoint
    $50k-60k yearly 1d ago
  • Licensed Insurance Customer Service

    Allstate Agency 3.9company rating

    Carrollton, GA jobs

    Job Description Allstate Agency in Carrollton, GA is seeking a Licensed Insurance Customer Service Representative to join our team. We are looking for an ambitious, customer-focused professional who is P&C licensed (or able to obtain quickly) and interested in long-term career growth. Previous Allstate experience is preferred but not required. This position is ideal for someone who enjoys helping customers, solving problems, and building strong client relationships over the phone and in person. What You Will Do • Provide outstanding customer service to new and existing clients • Handle phone calls, questions, and service requests with professionalism • Build and maintain customer relationships to support retention • Assist with policy reviews and coverage recommendations • Identify customer needs and offer appropriate insurance solutions • Schedule appointments, follow up with leads, and support agency growth • Work with the agent to meet individual and team goals What We're Looking For • Active Property & Casualty license (or ability to obtain) • Strong communication and customer service skills • Ability to multi-task in a fast-paced environment • Comfortable discussing insurance needs and presenting solutions • Interest in helping customers manage everyday risks • Dedicated work ethic and motivation to succeed • Willingness to obtain Life license if needed Compensation Base hourly pay plus commissions. How to Apply Submit your application through Indeed to be considered immediately. Licensed Insurance Customer Service Representative Allstate Agency - Carrollton, GA Full-Time; In-Office
    $35k-71k yearly est. 8d ago
  • Inbound Sales Representative

    Alorica 4.1company rating

    Cutler Bay, FL jobs

    Inbound Sales Agent Terms: Full-time ; Minimum 6 months customer service experience required Pay: Make $17/hr plus Weekly Commission! With our top earners pulling in $320 more each week, that's up to $25/hr! Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within! But that's not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work. Job Summary As part of our team, you'll engage with potential customers, turn every call into a sale, and promote products based on customer needs. Responsibilities Engage with potential customers, transforming every call into a meaningful sales opportunity. Deliver fast, friendly, and accurate service by tailoring solutions to each customer's unique needs. Promotes and sell products by clearly highlighting their features and benefits, driving customer excitement. Qualifications A minimum of 6 months of customer service experience is required High school diploma or GED Preferred experience in industries such as insurance, real estate, or other commission-based sales environments Strong computer navigational skills Solid business and sales knowledge Conversational, patient, and confident, with a positive attitude Ability to build rapport quickly, overcome objections, and be persuasive to finalize the sale Work Environment Regular work performed in a climate-controlled, call-center environment. Ongoing usage of phone and computer systems Physical Demands Constant sedentary work Benefits Health, dental, and vision coverage/HSA PTO Optional daily pay or weekly pay 401K retirement plan Leadership programs Paid training and tuition reimbursement Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies Employee assistance program Additional voluntary benefits Next Steps Place an application Complete your online assessment Our team will review your application If selected to move forward, our team will follow up directly #AloricaJobs #MiamiDade #Hiring DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
    $17 hourly Auto-Apply 25d ago
  • Client Access Specialist

    Neighborhood Service Organization Inc. 3.9company rating

    Detroit, MI jobs

    Job Title: Client Access Specialist Department: Centralized Patient Access Reports To: Client Access Manager FLSA Status: non-Exempt Client Access Specialists will provide exceptional customer service and knowledge of NSO's programs, services, and policies to assist callers with inquiries, requests, appointments, complaints, verifications, and problems. They must meet or exceed key performance metrics while handling a high volume of inbound calls in a fast-paced environment. Successful candidates must possess strong communication skills, time management, and organizational skills. This position promotes the mission, vision, values and strategic plan of Neighborhood Service Organization and helps to achieve the strategic goals and objectives of the unit in an administrative capacity for specified NSO clinics. Requirements and Duties Answer high volume of phone calls, route, and respond appropriately Schedule appointments for consumers Confirm upcoming appointment times and reschedule if necessary Monitor clinician calendars and schedule appointments Perform insurance verification and confirm consumer demographic and contact information Register new consumers in the electronic medical records system Monitor for referrals and conduct follow up activities Perform other clerical duties such as filing, photocopying, transcribing and faxing Manage patient demographic and personal information. Issue medical files to persons and agencies compliant to all NSO policies, state and federal laws, including HIPAA regulations. Compile, verify, type, file medical records, correspondence, and reports Update records upon receipt of new information Assist with departmental / unit audits and investigations. Distribute medical charts to the appropriate departments / units within NSO. Maintain quality and accurate records by following NSO procedures. Ensure consumer charts, paperwork and reports are completed in an accurate and timely manner. Ensure all medical records are protected and kept confidential Other duties as assigned. Work Environment Works in an office environment and uses a computer, telephone and other office equipment as needed, to perform duties. The noise level in the work environment is typical of that of an office with occasional contact with consumers/patients. Bends, stoops and reaches in order to file, search for and retrieve records and documents. Manual dexterity and regular fine-finger and hand/wrist motions are required for operating a keyboard, writing and filing. Must be able to lift up to 15lbs on occasion Seeing/vision, talking/speaking and listening/hearing are continuously required. Frequently required to sit & stand during working hours Frequently required to sit, walk or drive. Occasionally required to travel between work locations. Requirements Qualifications: Education : High School Diploma or equivalent Minimum Required Experience 1-year minimum experience in a call center, administrative assistant, receptionist or related role Additional Requirements Proficiency in MS Office (Word, Excel, PowerPoint & Outlook) Proficiency in electronic medical records systems Ability to learn additional software Proficiency in general office equipment (PC, printer/fax/copier, telephony system) Proficiency in data entry, filing Valid Michigan Driver's license/access to private transportation. Required Skills/Abilities: Excellent verbal and written communication skills. Proficient in Microsoft Office Suite or related software. Experience working remotely and proficient with software/tools related to remote work. Experience working with data in all forms including electronic formats and databases. Ability to interact with staff, students, parents, and visitors at school while remaining professional, polite, and courteous. E.E.O.C. Statement The above elements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties of personnel so classified, or a contractual commitment, and NSO retains the right to amend or revise this job description at any time. NSO is an Equal Opportunity Employer and is committed to excellence through diversity and considers candidates without regard to sex (including pregnancy related conditions) genetic information, race, color, weight, height, religion, nation ,origin, citizenship, age, disability, martial or veteran status, misdemeanor arrest record, sexual orientation, transgender status or gender identity or any other legally protected status
    $30k-36k yearly est. Auto-Apply 5d ago
  • Inbound Sales Representative

    Alorica 4.1company rating

    Ridgecrest, FL jobs

    Inbound Sales Agent** **Terms: Full-time ; Minimum 6 months customer service experience required** **Pay: Make $17/hr plus Weekly Commission! With our top earners pulling in $320 more each week, that's up to $25/hr!** **Join Team Alorica** At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within! But that's not all...we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work. **Job Summary** As part of our team, you'll engage with potential customers, turn every call into a sale, and promote products based on customer needs. **Responsibilities** + Engage with potential customers, transforming every call into a meaningful sales opportunity. + Deliver fast, friendly, and accurate service by tailoring solutions to each customer's unique needs. + Promotes and sell products by clearly highlighting their features and benefits, driving customer excitement. **Qualifications** + A minimum of 6 months of customer service experience is required + High school diploma or GED + Preferred experience in industries such as insurance, real estate, or other commission-based sales environments + Strong computer navigational skills + Solid business and sales knowledge + Conversational, patient, and confident, with a positive attitude + Ability to build rapport quickly, overcome objections, and be persuasive to finalize the sale **Work Environment** + Regular work performed in a climate-controlled, call-center environment. + Ongoing usage of phone and computer systems **Physical Demands** + Constant sedentary work **Benefits** + Health, dental, and vision coverage/HSA + PTO + Optional daily pay or weekly pay + 401K retirement plan + Leadership programs + Paid training and tuition reimbursement + Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies + Employee assistance program + Additional voluntary benefits **Next Steps** 1. Place an application 2. Complete your online assessment 3. Our team will review your application 4. If selected to move forward, our team will follow up directly \#AloricaJobs #MiamiDade #Hiring DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
    $17 hourly 60d+ ago
  • Inbound Sales Representative

    Alorica 4.1company rating

    Ridgecrest, FL jobs

    Inbound Sales Agent Terms: Full-time ; Minimum 6 months customer service experience required Pay: Make $17/hr plus Weekly Commission! With our top earners pulling in $320 more each week, that's up to $25/hr! Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within! But that's not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work. Job Summary As part of our team, you'll engage with potential customers, turn every call into a sale, and promote products based on customer needs. Responsibilities Engage with potential customers, transforming every call into a meaningful sales opportunity. Deliver fast, friendly, and accurate service by tailoring solutions to each customer's unique needs. Promotes and sell products by clearly highlighting their features and benefits, driving customer excitement. Qualifications A minimum of 6 months of customer service experience is required High school diploma or GED Preferred experience in industries such as insurance, real estate, or other commission-based sales environments Strong computer navigational skills Solid business and sales knowledge Conversational, patient, and confident, with a positive attitude Ability to build rapport quickly, overcome objections, and be persuasive to finalize the sale Work Environment Regular work performed in a climate-controlled, call-center environment. Ongoing usage of phone and computer systems Physical Demands Constant sedentary work Benefits Health, dental, and vision coverage/HSA PTO Optional daily pay or weekly pay 401K retirement plan Leadership programs Paid training and tuition reimbursement Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies Employee assistance program Additional voluntary benefits Next Steps Place an application Complete your online assessment Our team will review your application If selected to move forward, our team will follow up directly #AloricaJobs #MiamiDade #Hiring DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
    $17 hourly Auto-Apply 25d ago

Learn more about Synergy Services Corporation jobs

Most common jobs at Synergy Services Corporation