Software QA Analyst - Hybrid - Norcross, GA
Remote or Norcross, GA job
Job DescriptionSalary:
Applicants must be authorized to work for ANY employer in the U.S.
We are unable to sponsor or take over sponsorship of an employment Visa at this time.
No agencies please.
USANis seeking a driven individual to join our team as a Software QA Analyst. This entry-level / junior position provides direct support in building custom IVR applications to help our customers more effectively achieve their mission.The Software QA Analyst tests and validates IVR call flows, customer portals, agent desktop & mobile applications, and customer engagement software products through multiple releases.
The Software QA Analyst is instrumental in improving quality, functionality, reliability, and usability of software products. The successful candidate will have strong verbal & written communication skills, critical thinking skills, and a strong desire for continuous learning.
Duties
Write and execute test cases based on product specifications and software requirements to ensure quality of the customer experiencefor IVR applications
Perform thorough & efficient test case execution and defect reporting
Test web-based applications that utilize the following technologies: HTML, HTML5, CSS,JavaScript, Sencha ExtJS
Consult with product development team to evaluate system interfaces, operational requirements, and performance requirements of overall system
Recommend design improvements or corrections to software developers and business analysts throughout the development process
Basic Qualifications
1-2 years experience.
Bachelors degree in Management Information Systems (MIS), Computer Information Systems (CIS), or another technical-related field.
Strong written and verbal communication skills. The candidate must communicate with all levels of the organization including team members, management, customers and third-party vendors
Must work well in fast-paced, customer and deadline driven environment with minimal supervision and demonstrate initiative and good judgment
Strong technical and analytical skills
Ability to manage multiple projects, adapt to changing priorities and demonstrate effective time-management skills to comply with project deadlines
Must be very detail-oriented
Must be efficient with Microsoft Office 365 products (Outlook, Word, Excel)
Must be Fluent in Spanish
Preferred Qualifications
Bachelors degree in Computer Science or Information Systems
Background in SDLC
Experience with IVRs
1-2 years of Software Quality Assurance experience
Job Benefits:
Competitive compensation program
Outstanding benefits package (including medical, dental, vision and life insurance)
401(k) plan
Excellent holiday/vacation plans
Employee Referral Bonus Program
Annual performance-based bonus
Company Description
United States Advanced Network, In. (USAN) is a privately held corporation based out of Norcross, GA (a suburb of Atlanta, GA). Founded in 1989, USAN has a 36 year history of providing carrier grade telecom solutions. From USANs initial service offering of hosted IVR, USAN has continued to develop new private cloud solutions and capabilities. USANs multi-channel customer engagement platform provides hosted IVR, ACD as SaaS, customer engagement via SMS/Text, Web service offerings, and customer engagement via social media channels such as Facebook and Twitter. Today, the USAN cloud handles more than one billion transactions yearly for some of the worlds largest companies. Our fifth-generation, carrier-grade network and platform architecture delivers reliable traffic capacity and availabilitygreater than 99.999% in each year of operation.
For more information, please visit us at ************
Senior Trade Show & Event Manager
Remote job
We are seeking a Senior Trade Show & Event Manager to lead the planning and execution of our strategic third-party events program for key growth segments including trade shows and conferences. This role will also play a pivotal part in shaping our ConneXions at Local regional event program and lead a high-visibility workstream for ConneXions, our annual conference. The ideal candidate will collaborate cross-functionally with Calix executives and leadership in sales, field marketing, and product marketing to develop and drive our third-party event strategy.
Responsibilities and Duties:
Lead planning of all assigned events and tradeshows including strategic development, budget management, logistics, production, execution, and post-event evaluation and recommendations.
Proven success managing multiple concurrent events and competing deadlines.
Drive the strategic planning process for a company-wide approach to third-party events.
Collaborate with stakeholders to align event strategy with personas and attendee profiles.
Responsible and accountable for delivering all aspects of the event within the approved financial scope, ensuring that the overall event objectives, deliverables, and timelines are met and exceed expectations.
Develop event presence and expected outcomes with internal teams.
Research and select venues, vendors, and suppliers.
Coordinate logistics, such as venue selection, event setup, audiovisual requirements, transportation, and hotel accommodation arrangements.
Create and manage event schedules, timelines, and run-of-show plans.
Assist in negotiating contracts and agreements with venues, vendors, and suppliers.
Serve as main communication point for all key stakeholders on event-related details
Responsible for budget development and management of each event.
Individual contributor role responsible for cultivating and maintaining effective external relationships with vendors and other essential partners.
Develop and present event plans and recaps for internal audiences, including event staff, customer facing teams and executive team.
Coordinate event registration and ticketing processes, managing attendee lists and RSVPS.
Oversee event logistics during the event, ensuring that everything runs smoothly and according to plan.
Drive all post-event feedback gathering, evaluating event success, and generating post-event reports.
Qualifications:
Ability and willingness to travel approximately 30% - 40% including weekends as needed for events.
Minimum 8-12 years of relevant trade show, conference, and event professional work experience, including providing logistic support and leadership of conferences and events.
Must have advanced skills across the full Microsoft ecosystem, including Office Suite (Word, Excel, PowerPoint, Outlook) and productivity/collaboration tools such as Teams, SharePoint, and OneDrive.
Advanced knowledge of Cvent is preferred. Experience with additional event software tools is preferred.
Bachelor's degree preferred.
Strength in collaborating with internal stakeholders including at the senior executive level.
Strong project-management skills, including being detail-oriented and managing toward aggressive timelines.
Ability to work early mornings and evenings during events and during key planning periods leading up to the conference.
Ability to establish and maintain positive relationships with customers, partners, and vendors.
Ability to create and budgets utilizing Excel (Pivot Tables, Formulas, etc.) Prefer Intermediate or Advanced Excel skills.
Ability to negotiate and implement conference contracts and partnerships.
Willingness and ability to take accountability and with a positive attitude.
Excellent customer service skills.
Ability to handle high stress working environments during event; ability to operate in a fast-paced and deadline-driven environment.
Ability to deal with confidential information and/or issues using discretion and judgment.
CMP or similar certification a plus.
Benefits:
Calix is proud to offer comprehensive health and wellbeing programs for our employees, details provided by recruiter.
Location:
Calix is a fully remote company so this position can be located in the United States or Canada.
The base pay range for this position varies based on the geographic location. More information about the pay range specific to candidate location and other factors will be shared during the recruitment process. Individual pay is determined based on location of residence and multiple factors, including job-related knowledge, skills and experience.
San Francisco Bay Area:
133,400 - 200,100 USD Annual
Select US Metros and States:
116,000 - 174,000 USD Annual
Other US Locations:
104,400 - 156,600 USD Annual
As a part of the total compensation package, this role may be eligible for a bonus. For information on our benefits click here.
Auto-ApplySales Director, Major Accounts (Open Access)
Remote job
Calix provides the cloud, software platforms, systems and services required for communications service providers to simplify their businesses, excite their subscribers and grow their value.
We are expanding our Sales Team and are looking for a Major Accounts Sales Director who will be responsible for developing business with Tier 1 accounts and their associated Open Access accounts like Gigapower, Ubiquity, Boldyn, Tillman, Intrepid, Meridiam, Utopia . This individual will develop the account while ushering the resources of a first-rate team of cloud solution specialists, sales engineers, engineering and marketing professionals to expand our next generation software (SaaS) portfolio along with our leading-edge fiber optic access.
Responsibilities and Duties:
Lead a cross-functional team responsible for National Accounts in the Central United States
Manage account as a business to increase market share and ensure profitability
Develop strategies to ensure Calix products and services are being utilized by the customer across their network to grow their business network access , customer premises, subscriber insights and applications
Provide market input on product development and price strategies
Establish strong working relationships across all levels and all functions within the customer's organization
Qualifications:
10+ years of quota carrying technology sales and major or enterprise account management experience
Strong communication, presentation, and negotiation skills
Strong strategic and business development mindset. Evidence by the ability to deeply understand the client business, and prime objectives, and aligning those with Calix's core capabilities
Ability to leverage resources internally to achieve results
Knowledge of the networking technology competitive landscape
In depth knowledge of WiFi technology, concepts, terms, and standards
Understanding of MNO business
Generalist with a wide breadth of knowledge of optical access networks, cloud and premise systems including wireless gateways, ONTs, and mobile application software preferred
Familiarity with micro-services delivery or container management preferred
Understanding of Customer Experience Management for broadband service providers
Knowledge of Telecom and IT standards such as TR-69, TR369, OMCI, GPON, XGSPON
Ability to build a strategic account plan and execute against it
Track record of over-achieving quota in past positions
Experience managing the sales cycle from business champion to the CEO/CFO/CMO
Experience managing and closing complex sales-cycles, demonstrating ownership of all aspects of territory management
Candidates must be competitive, cooperative, collaborative and work well with customers both internal and external
Strong computer skills, including salesforce.com, Microsoft Word, PowerPoint and Excel
Future travel expectations: 50%
Desired Experience:
Selling into large Broadband Service Providers
Negotiating and closing large SaaS TCV contracts for managed services
Previous Sales Methodology training, CRM experience, and strong customer references
Bachelor's degree preferred
Locations:
This is a remote-based position
The on-target earnings for this position varies based on the geographic location. More information about the pay range specific to candidate location and other factors will be shared during the recruitment process. Individual pay is determined based on location of residence and multiple factors, including job-related knowledge, skills and experience.
San Francisco Bay Area:
283,000 - 425,000 USD Annual
Select US Metros and States:
246,000 - 369,000 USD Annual
Other US Locations:
222,000 - 333,000 USD Annual
For information on our benefits click here.
Auto-ApplyServices Sales Specialist
Remote job
Join Calix as a Services Sales Specialist and help Broadband Service Providers transform their operations through innovative services. This remote position offers the opportunity to collaborate with leading-edge platforms and deliver measurable results for clients across the Eastern United States.
We are seeking a highly motivated and results-driven Services Sales Specialist with proven expertise in services sales within the Broadband Service Provider space. In this role, you will work closely with Calix account teams to promote our expanding portfolio of implementation and managed services. Your efforts will directly support our mission to deliver exceptional value and drive growth for our customers.
As a key member of the Sales team, you will lead services opportunities for both new and established accounts. You will collaborate with internal teams to identify enhancements to our services portfolio and strengthen our value proposition. This role requires executing account plans to maximize revenue potential, managing complete sales cycles, and presenting to C-level executives the benefits of our comprehensive suite of service offerings. You will also forecast sales activity and revenue using Salesforce.com while building strong, long-term customer relationships. Ultimately, you will serve as an advocate for Calix services, driving adoption and revenue growth across all offerings.
Responsibilities and Duties
Lead complex sales cycles, presenting consulting and support solutions to C-level executives.
Collaborate with account teams to develop and execute tailored service plans that maximize customer value and long-term revenue for Calix.
Forecast sales activity and revenue using Salesforce, ensuring customer satisfaction.
Promote the Calix Services vision through presentations, events, and targeted initiatives.
Utilize AI-driven insights and automation tools, including Microsoft Copilot and Salesforce, to enhance customer engagement and sales productivity.
Prepare and deliver persuasive presentations and proposals to executives and key stakeholders.
Qualifications and Experience
Willingness to travel (20-30%).
Minimum 5 years' experience selling service solutions to small and medium-sized businesses.
Experience in the Broadband Service Provider sector and professional services sales.
Proven record of meeting or exceeding sales targets.
Proficient in recognized sales methodologies, processes, and tools.
Bachelor's degree with IT exposure (or equivalent).
Hands-on expertise with AI technologies, Salesforce, and Microsoft Copilot.
Experience as an overlay sales team member, with adaptability and leadership throughout the sales cycle.
Desired Skills
Strategic mindset with strong business acumen and analytical skills.
High energy, self-motivation, and results-driven approach.
Excellent relationship-building and influencing abilities at all organizational levels.
Agility in adopting new technologies and driving digital transformation.
Commitment to continuous learning and professional growth.
Tenacious work ethic, doing “whatever it takes” with resolve, integrity, and an appropriate sense of urgency to meet deadlines and get the job done
Strong interpersonal skills, a proven track record of synthesizing and interpreting complex issues into solutions and the ability to effectively work with multiple audiences and levels across organizations.
Location
This is a remote position with preference to live in Northeast United States.
The on-target earnings for this position varies based on the geographic location. More information about the pay range specific to candidate location and other factors will be shared during the recruitment process. Individual pay is determined based on location of residence and multiple factors, including job-related knowledge, skills and experience.
San Francisco Bay Area:
184,000 - 276,000 USD Annual
Select US Metros and States:
160,000 - 240,000 USD Annual
Other US Locations:
144,000 - 216,000 USD Annual
For information on our benefits click here.
Auto-ApplyField Service Engineer
Remote or Saint Louis, MO job
JobID: 260037 Category: JobSchedule: Full time JobShift: : Field Service Engineer Harmonic is the worldwide leader in virtualized broadband solutions, shaping the next generation of multigigabit connectivity. We revolutionized broadband networking via the industry's first virtualized broadband solution, enabling broadband operators to more flexibly deploy gigabit internet service to consumers' homes and mobile devices. Learn more at ********************
Role Description
The Field Service Engineer provides on-site installation, testing, troubleshooting, and customer support for Harmonic's cOS virtual CMTS. This is a full-time contract position for 6-12 months.
Location
This position is 100% Remote, based in the Midwestern, preferably in St. Louis Missouri.
What you will be doing:
* Install, test, and troubleshoot DAA systems, IP networks, and headend infrastructure.
* Build and audit headend subsystems, including installing/terminating coax, Cat5/Cat6, and fiber.
* Configure and verify headend equipment; perform system checks and diagnostics.
* Use RF and DOCSIS meters to test and certify installations.
* Complete documentation, test reports, and update network records.
* Train customers on system operation and maintenance.
* Act as an on-site liaison, identifying when issues should be routed to Sales, Support, or Engineering.
* Follow safety procedures; lift up to 40 lbs.; work on ladders and variable schedules (including nights).
What you should have:
* At least 3 years of related field technician/engineering experience and an Associate's Degree.
* Mechanical aptitude for equipment installation and cabling work.
* Experience in Linux at an administrative level.
* Network troubleshooting- CCNA/CCNP, and container knowledge.
* Basic knowledge of DOCSIS, fiber installation, and server/switch configuration.
* Strong troubleshooting skills and customer-facing communication.
* Ability to lift 30-40 lbs and work on a ladder.
* Willingness to learn.
Travel:
You will be required to travel 100%
Diversity, Equality, and & Inclusion at Harmonic Inc
At Harmonic, we believe that building and nurturing a global team with diverse backgrounds and voices is critical to our success. Together, we achieve excellence through creativity and innovation, build relationships based on integrity and mutual respect, and deliver the highest quality in every aspect of our business for the benefit of our employees, business partners and shareholders.
Harmonic is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of gender, race, color, national origin, ancestry, citizenship, religion, age, physical or mental disability, medical condition, genetic information, pregnancy, sexual orientation, gender identity or gender expression, veteran status, or marital status, or any other characteristic protected by federal, state or local law. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. Additionally, we will make reasonable accommodation to assist a person with a disability in the application process. If you need an accommodation in order to apply for a position, please contact **************************
For more information, please see links below:
OFCCP Posters Landing Page
Know Your Rights
Pay Transparency
On the last and separate line of the job description (after the diversity statement/EEO statement) please input one of the following:
#LI-Remote
Recruiter #LI-VW1
Auto-ApplyService Design Intern (Summer Internship 2026)
Remote or Atlanta, GA job
Service Design at Harmonic has been growing steadily in reach and impact-from innovation and strategy to creating new service offerings. While this internship is remote, it does offer opportunities to work hands-on with clients, one-on-ones with a design team from diverse backgrounds, a dynamic work experience where new ideas and perspectives are welcome, and a few hilarious virtual meetings.
This position is for the United States (US Based Remote eligible). The role may include occasional work at our Atlanta studio or client locations, as agreed to with your manager.
Eligible applicants include rising or graduating undergraduate students as well as current graduate students.
Duration: June - August 2026
Please apply through this form before January 16, 2026, to be considered for this position.
Note: This is a paid position for a full-time service design intern role.
Are you someone who..
Is interested to work specifically in the field of service design, and want to design for the entire experience, not just within one vertical?
In the past, may have been siloed into your role or major, but desires to zoom out and work on the larger customer journey?
Is motivated to innovate, help clients rewrite and restructure the story of their service experience, modernize operations and organizational structures, and create greater value for everyone who participates in a service?
Duties:
Work with a team of designers on a client project while having the opportunity to help assist with internal initiatives at Harmonic Design
Interact with clients, work alongside a team that understands service design at its roots, and be part of the research and innovation process
Contribute to building a community of practice within and outside of Harmonic
Requirements:
Available for 10 weeks starting June 1, 2026 (with some flexibility)
Dedicate a minimum of 30 hours per week
Work during typical Eastern Standard Time work hours (up to 2 hours offset is workable)
Able to work remotely within the United States, with the option of being in-person at Harmonic's studio in Atlanta, GA.
Auto-ApplyAssistant Manager, Global Labs
Remote or San Jose, CA job
Calix supports the skyrocketing demand for broadband and managed services by offering world class cloud and software platforms which enable BSPs to simplify their operations, excite their subscribers and grow their value. Calix Global Lab is offering the opportunity to manage a dynamic, innovative lab where there is a need for leadership that shares a vision of coordination and cooperation within a strong technical workforce. Here you will find a place in which new ideas, significant process development and an appetite for accuracy are embraced. In this position you can bring your desire for positive contribution, your ambition for transformation and your ability to enhance work environment. Your contributions sets the scene for growth, success, and partnerships within an exciting circle of talented engineers.
Global Labs team of Engineers and Technicians support the Qualification and Timely Release of all Calix HW and SW products by Developing and Maintaining a World Class Secure and Automated Global Test Infrastructure, with Policies, Processes and Standards to Ensure the Continuous Operation of an Efficient Lab Environment.
Serving as a key liaison for Global Labs Org, and reporting to the Lab Ops Manager, the Assistant Manager is expected to help ensure product development and release through best-in-class practices for timely and accurate resolution of LHD Tickets, a safe and productive work environment and 24 / 7 support of Product Testing Teams. Role may have between 5 - 10 direct reports.
Responsibilities:
Manage, motivate, oversee and work through, direct hired as well as contracted, Lab Techs to install equipment, setup and troubleshoot testbeds.
Serving as central point of contact for all stakeholders, responsible for overall planning, prioritizing, allocating resources, executing and monitoring to ensure timely, efficient and successful closure of LHD Tickets for new install projects and ongoing support.
Review LHD backlog and technician work load, prioritize and assign LHD Tickets to Technicians based on their area of expertise.
Management and ownership of timely, accurate and efficient servicing of Lab Helpdesk Tickets.
Develop relations and collaborate with key stake holders in the Product Development, Testing and Cloud Services Teams.
Manage customer expectations, foster open communication with internal team and external customers.
Essential to be able to balance multiple responsibilities, prioritize tasks, and develop project planning to meet tight deadlines.
Anticipate potential hurdles and find effective solutions to minimize delays in resolving tickets.
Participate and represent Global Labs in product release and LHD Status meetings.
Prepare and present detailed status report and turn around time for new projects and support tickets.
Position requires candidate to offer some flexibility in work schedule and be available for early / late for meetings, coordinating troubleshooting sessions, etc. Occasional travel may be required to visit labs and / or attend in-person meetings and events.
Required Qualifications and Skills:
4 - 6 years of Supervisory experience in a networking, fiber optics or similar type of field.
Experience Project Managing and Leading technical teams in an R & D environment.
Extremely Detail Oriented with Time Management and Organizational skills are a must.
Understanding of Juniper, Cisco and similar networking gear.
Understanding of lab design, network diagrams and rack layouts.
Understanding of switching systems, cabling, fiber optics, VOIP.
Excellent written and verbal communication skills.
Desired Skills
Bachelor or University Degree in Networking / Computer Science related field.
Experience in telco infrastructure and theory.
Familiar with Broadband Service Provider network
Location:
Remote position, targeting candidates local to San Jose, CA
The base pay range for this position varies based on the geographic location. More information about the pay range specific to candidate location and other factors will be shared during the recruitment process. Individual pay is determined based on location of residence and multiple factors, including job-related knowledge, skills and experience.
San Francisco Bay Area:
107,000 - 161,000 USD Annual
Select US Metros and States:
93,000 - 140,000 USD Annual
Other US Locations:
83,700 - 126,000 USD Annual
As a part of the total compensation package, this role may be eligible for a bonus. For information on our benefits click here.
Auto-ApplyStaff ML Ops Engineer
Remote job
Calix provides the cloud, software platforms, systems and services required for communications service providers to simplify their businesses, excite their subscribers and grow their value.
Calix is where passionate innovators come together with a shared mission: to reimagine broadband experiences and empower communities like never before. As a true pioneer in broadband technology, we ignite transformation by equipping service providers of all sizes with an unrivaled platform, state-of-the-art cloud technologies, and AI-driven solutions that redefine what's possible. Every tool and breakthrough we offer is designed to simplify operations and unlock extraordinary subscriber experiences through innovation.
Calix is seeking a highly skilled ML Ops Engineer with hands-on experience with GCP to join our cutting-edge AI/ML team. In this role, you will be responsible for building, scaling, and maintaining the infrastructure that powers our machine learning and generative AI applications. You will work closely with data scientists, ML engineers, and software developers to ensure our ML/AI systems are robust, efficient, and production ready.
This is a remote-based position that can be located anywhere in the United States or Canada.
Key Responsibilities:
Design, implement, and maintain scalable infrastructure for ML and GenAI applications.
Deploy, operate, and troubleshoot production ML pipelines and generative AI services.
Build and optimize CI/CD pipelines for ML model deployment and serving.
Scale compute resources across CPU/GPU/TPU/NPU architectures to meet performance requirements.
Implement container orchestration with Kubernetes for ML workloads.
Architect and optimize cloud resources on GCP for ML training and inference.
Set up and maintain runtime frameworks and job management systems (Airflow, KubeFlow, MLflow).
Establish monitoring, logging, and alerting for ML system observability.
Collaborate with data scientists and ML engineers to translate models into production systems.
Optimize system performance and resource utilization for cost efficiency.
Develop and enforce MLOps best practices across the organization.
Qualifications:
Bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience).
8+ years of overall software engineering experience.
3+ years of focused experience in MLOps or similar ML infrastructure roles.
Strong experience with Docker container services and Kubernetes orchestration.
Demonstrated expertise in cloud infrastructure management, preferably on GCP (AWS or Azure experience also valued).
Proficiency with workflow management and ML runtime frameworks such as Airflow, Kubeflow, and MLflow.
Strong CI/CD expertise with experience implementing automated testing and deployment pipelines.
Experience with scaling distributed compute architectures utilizing various accelerators (CPU/GPU/TPU/NPU).
Solid understanding of system performance optimization techniques.
Experience implementing comprehensive observability solutions for complex systems.
Knowledge of monitoring and logging tools (Prometheus, Grafana, ELK stack).
Proficient in at least two of the following: Shell Scripting, Python, Go, C/C++
Familiarity with ML frameworks such as PyTorch and ML platforms like SageMaker or Vertex AI.
Excellent problem-solving skills and ability to work independently
Strong communication skills and ability to work effectively in cross-functional teams.
The base pay range for this position varies based on the geographic location. More information about the pay range specific to candidate location and other factors will be shared during the recruitment process. Individual pay is determined based on location of residence and multiple factors, including job-related knowledge, skills and experience.
San Francisco Bay Area:
0 - 0 USD Annual
All Other US Locations:
0 - 0 USD Annual
As a part of the total compensation package, this role may be eligible for a bonus. For information on our benefits click here.
Auto-ApplyProgram Manager
Remote or Los Angeles, CA job
JobID: 260007 Category: JobSchedule: Full time JobShift: : Role Description We are looking for a Program Manager to ensure successful and timely execution of technical programs across multiple teams in multiple geo-locations and throughout the full system development life cycle.
You can be based anywhere in the US and will be reporting to the Team Lead - Program Management.
Location
Remote - this position is 100% Remote anywhere in the pacific or Mountain time zone, with travel requirements. Business trips possible, but will not exceed 20% of time.
What you will be doing:
* Project Coordination & Scheduling - Oversee the overall coordination of complex integration/deployment projects, define activities and required resources, estimate efforts, and track progress while ensuring adherence to detailed schedules.
* Project Tracking & Reporting - Monitor project status, track technical issues, and provide clear and effective reporting on milestones, deliverables, expectations, dependencies, risks, mitigation plans, escalations, and overall progress.
* Stakeholder Communication & Issue Management - Facilitate communication with internal and external stakeholders, addressing project-related concerns and ensuring alignment on integration and deployment efforts.
* Program Governance & Best Practices - Drive program integrity and coherence by maintaining an effective environment within PMO, establishing program-related practices, templates, policies, tools, and partnerships to improve organizational capabilities.
* End-to-End Project Lifecycle Management - Take full ownership of the project lifecycle, from demo and field trials to integration planning and deployment, ensuring smooth execution across all phases.
* Independent Project Execution & Collaboration - Work autonomously to manage daily project activities, maintain collaboration forums, and track overall program success criteria through performance metrics and reports.
* Process Standardization & Continuous Improvement - Develop and maintain standardized processes for project execution, leveraging best practices from PMO to enhance efficiency and scalability.
* Project Documentation & Compliance - Create and maintain project documentation, ensuring adherence to both standard and customer-specific requirements to support seamless execution and compliance.
What you should have:
* Strong leadership, stakeholder and customer expectation management skills
* Experience in project execution, monitoring, and control
* Experience with budget tracking and risk management, ability to identify and manage risks and mitigation strategies
* Education: Bachelor in Computer Science, Electronic Engineering, Telecommunications or equivalent;
* Deep knowledge in Project Management and PMI standards
* Ability to organize own time, meet deadlines and targets, time management
* Strong negotiations skills in both technical and commercial areas
* Critical thinking and problem-solving skills
* Ability to collaborate with clients and geographically disbursed project teams to deliver solutions that support the business requirements and align with Harmonic objectives and processes
* Language - English at advanced level / Another European language is a plus
* Understanding of networking systems hardware and software design is a plus
* Confirmed PM experience in telecom customer's projects 2-3years or Service delivery manager experience >3years
* Engineer background in telecom area (DataCom, Core, Radio, Transport network, IT, Quality Assurance and so on), this can be a starting point of candidate career
* Very welcome PMP, PMI, ITIL, Agile or other certification as well as professional ones CCNA, CCNP, CCIE or similar from other vendors
Travel
This position requires travel not more than 20% of time
Pay & Benefits
For this role, the estimated base salary range is between $70,000 - $100,000. The actual base salary will vary based on various factors, including market, location, and individual qualifications objectively assessed during the interview process.
Diversity, Equality, and Inclusion at Harmonic Inc
At Harmonic, we believe that building and nurturing a global team with diverse backgrounds and voices is critical to our success. Together, we achieve excellence through creativity and innovation, build relationships based on integrity and mutual respect, and deliver the highest quality in every aspect of our business for the benefit of our employees, business partners and shareholders.
Additional Equal Opportunity statement
Harmonic is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of gender, race, color, national origin, ancestry, citizenship, religion, age, physical or mental disability, medical condition, genetic information, pregnancy, sexual orientation, gender identity or gender expression, veteran status, or marital status, or any other characteristic protected by federal, state or local law. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. Additionally, we will make reasonable accommodation to assist a person with a disability in the application process. If you need an accommodation in order to apply for a position, please contact **************************
For more information, please see links below:
OFCCP Posters Landing Page
Know Your Rights
Pay Transparency
#LI-Remote
#LI-KS1
Auto-ApplySenior Sales Engineer -Wi-Fi Technologies and Subscriber Support Systems for MSPs
Remote job
We are looking for dynamic, curious, motivated, and self-starting Senior Sales Engineer to join our growing team. This position is responsible for pre-sales technical engagements with the customer, delivering compelling presentations and building aligned network designs, pivoting between credible technical discussion and distilling technical concepts into simple business language while reinforcing the Calix value proposition. In this role, you will interact with and influence senior technical staff and business management within Calix's MSP customers. You will provide demonstrations of Calix's product capabilities and assist with lab and field trials. The ideal candidate has a strong technical background, experience in a pre-sales position, and confidence in both technical and business forums.
As a Sales Engineer, you will be pivoting between credible technical discussions while distilling these technical concepts into simple business language for senior management. The successful candidate will demonstrate the ability to elicit the end-to-end Calix value chain in a consultative way.
The ideal candidate has a strong technical background with Residential Gateways and/or Enterprise wireless network controllers, including their architecture, functionality, and key components. Additional knowledge base should include a working understanding of PON technologies, Layer 2 and Layer 3 networking, and in-depth knowledge of the Managed Service Provider space, including operations systems automation and integration.
Responsibilities:
Lead technical account strategy and pre-sales engagement.
Work with customers to architect network solutions in alignment with business needs for MDU and managed business solutions
Respond to RFPs and technical inquiries with clear, compelling proposals.
Deliver presentations to technical teams and executive stakeholders.
Collaborate with sales teams to align technical solutions with business needs.
Assist customers and resellers in configuring and testing products and networks in lab and field trials
Guide customers through technical and operational issues within areas of expertise
Train and update Calix partners on the latest products and software releases
Provide leadership and guide customers on technical and operational issues within areas of expertise
Deep understanding of the product portfolio to apply the best solutions
Influence decisions and adept at simplifying our Calix technology concepts
Thought leader and influencer who is fluent in Calix technologies
Mentor and counsel to Calix colleagues and fanatics
Research and stay up to date on the most recent industry standards and trends
Professional Experience and Qualities:
Uniquely talented and highly intelligent with a results-oriented mindset
Self-starter with a reputation for being an effective change agent
Tenacious work ethic, doing “whatever it takes” with resolve, integrity, and an appropriate sense of urgency to meet deadlines and get the job done
Strong interpersonal skills, a proven track record of synthesizing and interpreting complex issues into solutions and the ability to effectively work with multiple audiences and levels across organizations
Lead technical account strategy and pre-sales engagement.
Work with customers to architect network solutions in alignment with business needs for MDU and managed business solutions
Respond to RFPs and technical inquiries with clear, compelling proposals.
Deliver presentations to technical teams and executive stakeholders.
Collaborate with sales teams to align technical solutions with business needs.
Assist customers and resellers in configuring and testing products and networks in lab and field trials
Guide customers through technical and operational issues within areas of expertise
Train and update Calix partners on the latest products and software releases
Provide leadership and guide customers on technical and operational issues within areas of expertise
Deep understanding of the product portfolio to apply the best solutions
Influence decisions and adept at simplifying our Calix technology concepts
Thought leader and influencer who is fluent in Calix technologies
Mentor and counsel to Calix colleagues and fanatics
Research and stay up to date on the most recent industry standards and trends
Preferred Qualifications:
BSEE/BSCS desired
Travel expectations: Travel up to 60% on average required to support customer engagements
Experience partnering with cross functional teams on continuous improvement in product, education and training, testing methods, and demos
Strong interpersonal skills, a proven track record of synthesizing and interpreting complex issues into solutions and the ability to effectively work with multiple audiences and levels across organizations
Experience selling into MSPs and channel partners
Experience with various Wi-Fi standards and managed Wi-Fi solutions
Excellent presentation, written communication, and public speaking skills
Solid understanding of SaaS cloud-based solutions and API integration
Experience with managed operational services solutions (ACS, EMS, etc.)
Technical expertise with Wi-Fi systems, ethernet switching
MDU Business Acumen including understanding of NOI
Knowledge of Business Support Systems (BSS) related to operations and integration considerations
Technical familiarity with Layer 2 and Layer 3 network architecture
Strong understanding of Wi-Fi Standards and Managed Wi-Fi Solutions
Experience implementing Wi-Fi solutions and Subscriber Facing user applications
Understanding interactions with APIs (REST/JSON) including design, integration, and troubleshooting
Telemetry and analytics exposure preferred
The on-target earnings for this position varies based on the geographic location. More information about the pay range specific to candidate location and other factors will be shared during the recruitment process. Individual pay is determined based on location of residence and multiple factors, including job-related knowledge, skills and experience.
San Francisco Bay Area:
198,000 - 297,000 USD Annual
Select US Metros and States:
172,000 - 258,000 USD Annual
Other US Locations:
155,000 - 233,000 USD Annual
For information on our benefits click here.
Auto-ApplyPrincipal Network Security Engineer (Cloud)
Remote job
Calix provides the cloud, software platforms, systems and services required for communications service providers to simplify their businesses, excite their subscribers and grow their value. Calix is seeking a highly skilled and experienced Principal Network Security Engineer to lead the design, implementation, and management of advanced network security solutions within their Cloud environment. The successful candidate will play a leadership role in safeguarding our cloud infrastructure, ensuring robust security posture, and enabling secure operations for customers and internal stakeholders.
This role may be based in any major Calix office in the US or remote, with occasional travel for team collaboration and customer engagements.Key Responsibilities
Lead the architecture, deployment, and optimization of network security controls and solutions in Google Cloud Platform (GCP) environments.
Design and implement security policies, segmentation strategies, firewalls, and access controls to protect cloud-based assets.
Collaborate with the Cloud Platform Engineering, SRE, and Application teams to integrate security into cloud-native solutions and workflows.
Perform risk assessments, vulnerability analysis, and threat modeling for cloud networks.
Monitor, analyze, and respond to security incidents and anomalies within GCP networks, leveraging SIEM/SOAR/XDR/NGFW/DLP and other security tools.
Develop and maintain automation scripts and infrastructure-as-code (IaC) for consistent security deployment and compliance.
Ensure adherence to regulatory/compliance requirements (e.g., SOC2, ISO27K, GDPR) and internal policies for cloud network security.
Mentor and provide technical leadership to junior engineers and cross-functional teams.
Stay current with emerging cloud security technologies, trends, and threats.
Contribute to the development of security standards, best practices, and documentation for Calix Cloud environments.
Required Qualifications
Bachelor's or Master's degree in Computer Science, Information Security, Engineering, or related field.
10+ years of experience in network security engineering, with at least 3 years focused on cloud environments, preferably Google Cloud Platform.
Expert knowledge of cloud networking concepts (VPC, subnets, load balancers, NGFW, VPN, interconnect etc.).
Proficiency in cloud security tools and services (Identity-Aware Proxy, Cloud IAM, Security Command Center, SecOps, DLP etc.).
Strong understanding of TCP/IP, routing, firewalls, IDS/IPS, zero trust, and segmentation strategies.
Experience with automation and scripting (Python, Terraform/OpenTofu, etc.).
Solid grasp of security frameworks and compliance standards relevant to cloud environments.
Excellent analytical, problem-solving, and communication skills.
Relevant certifications (e.g., Google Professional Cloud Security Engineer, CISSP, CCSP) highly desirable.
Preferred Skills
Experience designing and operating secure cloud environments - preferably Google Cloud.
Knowledge of container security (Kubernetes, GKE) and microservices architectures.
Strong leadership and project management capabilities.
Ability to evangelize security best practices and influence organizational change.
The base pay range for this position varies based on the geographic location. More information about the pay range specific to candidate location and other factors will be shared during the recruitment process. Individual pay is determined based on location of residence and multiple factors, including job-related knowledge, skills and experience.
San Francisco Bay Area:
182,900 - 310,500 USD Annual
All Other US Locations:
159,000 - 270,000 USD Annual
As a part of the total compensation package, this role may be eligible for a bonus. For information on our benefits click here.
Auto-ApplyStaff Software Engineer - Cloud Platform
Remote job
Calix provides the cloud, software platforms, systems and services required for communications service providers to simplify their businesses, excite their subscribers and grow their value.
in US.
We, the Cloud Platform Engineering team at Calix are responsible for the Platforms, Tools, and CI/CD pipelines at Calix. Our mission is to enable Calix engineers to accelerate the delivery of world-class products while ensuring the high availability.
We are seeking a skilled and experienced Staff Cloud Platform Engineer to join Cloud Platform team. The Staff Cloud Platform Engineer to design, implement, and manage cloud infrastructure and data pipelines using Google Cloud Platform (GCP) services like DataStream, Dataflow, and Dataproc. The ideal candidate will have a strong background in DevOps practices, cloud infrastructure automation, and big data technologies. You will collaborate with data engineers, developers, and operations teams to ensure seamless deployment, monitoring, and optimization of data solutions. This role also involves ensuring the smooth operation of Looker, supporting business intelligence (BI) initiatives, and enabling data-driven decision-making across the organization.
Responsibilities:
Design and implement cloud infrastructure using IaC - Terraform
Automate provisioning and management of Dataproc clusters, Dataflow jobs, and other GCP resources
Integrate tools like GitLab CI/CD, or Cloud Build for automated testing and deployment.
Deploy and manage real-time and batch data pipelines using Dataflow or DataStream.
Ensure seamless integration of data pipelines with other GCP services like Big Query, Cloud Storage, and Kafka or Pub/Sub.
Monitor performance, reliability, and cost of Dataproc clusters, Dataflow jobs, and streaming applications.
Optimize cloud infrastructure and data pipelines for performance, scalability, and cost-efficiency.
Implement security best practices for GCP resources, including IAM policies, encryption, and network security.
Ensure Observability is an integral part of the infrastructure platforms and provides adequate visibility about their health, utilization, and cost.
Collaborate extensively with cross functional teams to understand their requirements; educate them through documentation/trainings and improve the adoption of the platforms/tools.
Qualifications:
10+ years of overall experience in DevOps cloud engineering, or data engineering.
5+ years of experience in DevOps, cloud engineering, or data engineering.
Proficiency in Google Cloud Platform (GCP) services, including Dataflow, DataStream, Dataproc, Big Query, and Cloud Storage.
Expertise in Infrastructure as Code (IaC) tools like Terraform or Cloud Deployment Manager.
Strong experience with Looker, Tableau, or ThoughtSpot administration
Knowledge of real-time data streaming technologies (e.g., Apache Kafka, Pub/Sub).
Familiarity with data orchestration tools like Apache Airflow or Cloud Composer.
Strong proficiency in SQL query optimization
Experience with CI/CD tools like Jenkins, GitLab CI/CD, or Cloud Build.
Knowledge of containerization and orchestration tools like Docker and Kubernetes.
Strong scripting skills for automation (e.g., Bash, Python).
Experience with monitoring tools like Cloud Monitoring, Prometheus, and Grafana.
Familiarity with logging tools like Cloud Logging or ELK Stack.
Strong problem-solving and analytical skills.
Excellent communication and collaboration abilities.
Ability to work in a fast-paced, agile environment.
#LI-Remote
The base pay range for this position varies based on the geographic location. More information about the pay range specific to candidate location and other factors will be shared during the recruitment process. Individual pay is determined based on location of residence and multiple factors, including job-related knowledge, skills and experience.
San Francisco Bay Area:
156,400 - 265,700 USD Annual
All Other US Locations:
136,000 - 231,000 USD Annual
As a part of the total compensation package, this role may be eligible for a bonus. For information on our benefits click here.
Auto-ApplyProduct Marketing Manager - Home Networking
Remote or San Jose, CA job
NETGEAR is seeking a Product Marketing Manager to join our Home Networking team to lead the market strategy for our consumer devices portfolio including Orbi mesh systems, Nighthawk routers, and accessory products. This role requires an analytical, consumer-minded, flexible-thinking individual who thrives in cross-functional environments. You will partner with teams across Marketing, Product Management, Engineering, Sales, Channel, Design & Creative, and other teams across the organization to deliver data-driven, consumer-focused positioning, messaging, and GTM strategies.
This role will play a crucial role in shaping Home Networking products' market perception, accelerating adoption, driving business goals, and ultimately contributing to the overall growth and success of NETGEAR. This role offers a hybrid option for Bay Area candidates (three days onsite at our San Jose HQ), or remote work within the U.S. Candidates in PST or open to PST hours are highly preferred.
Key Responsibilities:
Strategic Market Positioning
Work collaboratively with Brand team and other key stakeholders to redefine brand positioning for Orbi and Nighthawk brands.
Define and refine unique value propositions, messaging, and positioning to differentiate Nighthawk and Orbi consumer products in the market.
Translate complex technical capabilities into compelling, customer-focused narratives that align with company strategy and long-term growth goals.
Go-to-Market (GTM) Strategy
Develop comprehensive GTM strategies for new product launches and major updates, setting clear objectives, target segments, and success metrics.
Align sales, demand generation, and product teams to ensure go-to-market plans drive revenue targets and market penetration.
Customer & Market Insights
Work cross functionally to help execute ongoing customer and market research, synthesizing insights to influence and guide product development, positioning, roadmap and marketing decisions.
Utilize data and insights analysis to craft informed decisions that influence our product roadmap and measure performance.
Serve as the “voice of the customer” within NETGEAR, ensuring product and marketing directions address real user needs.
Sales & Partner Enablement
Support retail and partner enablement through the development of best-in-class sales tools and training guides and educational materials.
Train and enable internal and channel teams to articulate NETGEAR's unique value and win in competitive situations.
Cross-Functional Leadership
Champion progress against established business metrics, driving workstreams and teams to meet deadlines and surfacing barriers to find and address solutions.
Lead and influence cross-disciplinary teams through complex product and launch cycles, driving alignment, clarity and momentum toward maximum market impact.
Content & Thought Leadership
Develop and manage high-impact marketing assets for campaigns, product launches, events, and analyst engagements.
Position NETGEAR and its products as trusted industry leaders through thought leadership content, public representation, and category innovation.
Performance Measurement
Define, track, and report on success metrics for product marketing initiatives, including pipeline impact, product adoption, and customer satisfaction & retention.
Establish feedback loops and apply insights to iteratively refine GTM strategies, campaigns, and messaging.
Required Qualifications:
Bachelor's degree in Marketing, Business, or a related field; MBA preferred.
5-8 years of experience in Product Marketing or closely related roles, ideally within consumer electronics or adjacent consumer technology categories.
Proven success launching consumer products and driving growth through end-to-end GTM strategy and execution.
Depth in consumer research and the ability to translate insights into product requirements and compelling stories.
Skilled at turning complex features into simple, benefit-led narratives for consumers.
Highly collaborative, organized, and proactive; strong record leading cross-functional teams at pace.
Excellent written and verbal communication skills; adept at tailoring messaging and narratives to diverse consumer audiences across channels.
Collaborative and adaptable, with a track record of working cross-functionally in fast-paced, competitive environments.
Preferred Qualifications:
Familiarity with packaging processes and operations, including shaping product claims, packaging narratives, and on-box messaging.
Experience with retail/POS marketing, e-commerce merchandising, and channel enablement.
Company Statement/Values:
At NETGEAR, we are on a mission to unleash the full potential of connectivity with intelligent solutions that delight and protect. We turn ideas into innovative networking products that connect people, power businesses, and advance the way we live.
We're a performance-driven, talented and connected team that's committed to delivering world-class products for our customers. As a company, we value our employees as the most essential building blocks of our success. And as teammates, we commit to taking our work to the
Next Gear
by living our values: we Dare to Transform the future, Connect and Delight our customers, Communicate Courageously with each other and collaborate to Win It Together. You'll find our values woven through our processes, present in our decisions, and celebrated throughout our culture.
We strive to attract top talent and create a great workplace where people feel engaged, inspired, challenged, proud and respected. If you are creative, forward-thinking, passionate about technology and are looking for a rewarding career to make an impact, then you've got what it takes to succeed at NETGEAR. Join our network and help us shape the future of connectivity.
NETGEAR hires based on merit. All qualified applicants will receive equal consideration for employment. All your information will be kept confidential according to EEO guidelines.
Auto-ApplyStaff Data Engineer - Cloud Data Platform
Remote job
Please note that all emails from Calix will come from a @calix.com email address. If you receive a communication that you think may not be from Calix, please report it to us at **************************. that could be based anywhere in the United States.
Calix is leading a service provider transformation to deliver a differentiated subscriber experience around the Smart Home and Business, while monetizing their network using Role based Cloud Services, Telemetry, Analytics, Automation, and the deployment of Software Driven Adaptive networks.
As part of a high performing global team, the right candidate will play a significant role as Calix Cloud Data Engineer involved in architecture design, implementation, technical leadership in data ingestion, extraction, transformation and analytics.
Responsibilities and Duties:
Work closely with Cloud product owners to understand, analyze product requirements and provide feedback.
Develop conceptual, logical, physical models and meta data solutions.
Design and manage an array of data design deliverables including data models, data diagrams, data flows and corresponding data dictionary documentations.
Determine database structural requirements by analyzing client operations, applications, and data from existing systems.
Technical leadership of software design in meeting requirements of service stability, reliability, scalability, and security
Guiding technical discussions within engineer group and making technical recommendations. Design review and code review with peer engineers
Guiding testing architecture for large scale data ingestion and transformations.
Customer facing engineering role in debugging and resolving field issues.
Qualifications:
This role may be required to travel and attend face-to-face meetings and Calix sponsored events.
10+ years of development experience performing Data modeling, master data management and building ETL/data pipeline implementations.
Cloud Platforms: Proficiency in both Google Cloud Platform (GCP) services (BigQuery, Dataflow, Dataproc, PubSub/Kafka, Cloud Storage) and AWS
Big Data Technologies: Knowledge of big data processing frameworks such as Apache Spark ,Flink .
Programming Languages: Strong knowledge of SQL and at least one programming language (Python, Java, or Scala),DBT.
Data Visualization: Experience with BI tools such as Google Data Studio, Looker, ThoughtSpot, and using BigQuery BI Engine for optimized reporting
Problem Solving: Strong analytical and troubleshooting skills, particularly in complex data scenarios.
Collaboration: Ability to work effectively in a team environment and engage with cross-functional teams.
Communication: Proficient in conveying complex technical concepts to stakeholders.
Knowledge of data governance, security best practices, and compliance regulations in both GCP and AWS environments.
Bachelor's degree in Computer Science, Information Technology or a related field.
Location:
Remote-based position located in the United States.
#LI-Remote
The base pay range for this position varies based on the geographic location. More information about the pay range specific to candidate location and other factors will be shared during the recruitment process. Individual pay is determined based on location of residence and multiple factors, including job-related knowledge, skills and experience.
San Francisco Bay Area:
156,400 - 265,700 USD Annual
All Other US Locations:
136,000 - 231,000 USD Annual
As a part of the total compensation package, this role may be eligible for a bonus. For information on our benefits click here.
Auto-ApplyStaff Database Infrastructure Engineer
Remote job
Calix provides the cloud, software platforms, systems and services required for communications service providers to simplify their businesses, excite their subscribers and grow their value.
Staff Database Infrastructure Engineer: Cloud Platform
This is a remote position in US.
We, the Cloud Platform Engineering team at Calix are responsible for the Platforms, Tools, and CI/CD pipelines at Calix. Our mission is to enable Calix engineers to accelerate the delivery of world-class products while ensuring the high availability,
We are seeking a skilled and experienced Staff Database Infrastructure Engineer - Cloud Platform with expertise in Google Cloud Platform (GCP) to join our team. The ideal candidate will have a strong background in Database Administration, cloud infrastructure automation, and SQL Query optimization. This role will involve collaborating with development, data engineering, and operations teams to design, implement, and maintain scalable and reliable data pipelines and infrastructure
Responsibilities:
Design/rearchitect our infrastructure platform components to be highly available, scalable, reliable, and secure, with a strong focus on database-backed services.
Own and manage database infrastructure including BigQuery, Redis, AlloyDB, and Cassandra, ensuring high performance, availability, and cost-efficiency.
BigQuery Management: Design, implement, and optimize datasets, tables, and queries for large-scale analytics.
Monitor and troubleshoot database performance and query optimization, including cost management and efficient data storage techniques.
Manage and monitor data ingestion pipelines using tools like Dataflow or Kafka.
Ensure data security, access control, and compliance for all managed database platforms, including IAM policies and encryption.
Manage schema changes and data migrations using automation tools such as Liquibase or similar.
Ensure observability is an integral part of the infrastructure platforms, providing adequate visibility into health, utilization, and cost-especially across database workloads.
Implement IaC using tools like Terraform/Terragrunt.
Build tools that predict saturations/failures and take preventive actions through automation.
Collaborate extensively with cross-functional teams to understand data access patterns and infrastructure requirements; educate them through documentation/trainings and improve the adoption of the platforms/tools.
Qualifications:
Bachelor's degree in Computer Science or equivalent.
8+ years of experience in building large-scale distributed systems in an always-available production environment.
5+ years of experience building Infrastructure Platforms and CI/CD pipelines in a major public cloud provider - GCP preferred; hands-on expertise in commonly used Cloud infrastructure/platforms services.
5+ years of DBA experience required
Deep expertise in Alloy DB, Big Query or similar database technologies
Experience managing large-scale data pipelines and stream processing systems using tools like Dataflow, Kafka, or Pub/Sub.
Strong programming skills in Python, Shell/Bash, or similar scripting languages.
Fast learner with the ability to troubleshoot complex scenarios while processing large volumes of data (Terabytes and Petabytes).
Hands-on experience with observability platforms/tools like Grafana/Prometheus.
Experience coaching and mentoring junior engineers; strong verbal and written communication skills.
GCP certification is a plus.
#LI-Remote
The base pay range for this position varies based on the geographic location. More information about the pay range specific to candidate location and other factors will be shared during the recruitment process. Individual pay is determined based on location of residence and multiple factors, including job-related knowledge, skills and experience.
San Francisco Bay Area:
156,400 - 265,700 USD Annual
All Other US Locations:
136,000 - 231,000 USD Annual
As a part of the total compensation package, this role may be eligible for a bonus. For information on our benefits click here.
Auto-ApplyStaff AI Ops Engineer
Remote job
Calix provides the cloud, software platforms, systems and services required for communications service providers to simplify their businesses, excite their subscribers and grow their value.
Calix is where passionate innovators come together with a shared mission: to reimagine broadband experiences and empower communities like never before. As a true pioneer in broadband technology, we ignite transformation by equipping service providers of all sizes with an unrivaled platform, state-of-the-art cloud technologies, and AI-driven solutions that redefine what's possible. Every tool and breakthrough we offer is designed to simplify operations and unlock extraordinary subscriber experiences through innovation.
Calix is seeking a highly skilled Staff AI Ops Engineer with hands-on experience with GCP to join our cutting-edge AI/ML team. In this role, you will be responsible for building, scaling, and maintaining the infrastructure that powers our machine learning and generative AI applications. You will work closely with data scientists, ML engineers, and software developers to ensure our ML/AI systems are robust, efficient, and production ready.
This is a remote-based position that can be located anywhere in the United States or Canada.
Key Responsibilities:
Design, implement, and maintain scalable infrastructure for ML and GenAI applications
Deploy, operate, and troubleshoot production ML/GenAI pipelines/services
Build and optimize CI/CD pipelines for ML model deployment and serving
Scale compute resources across CPU/GPU architectures to meet performance requirements
Implement container orchestration with Kubernetes
Architect and optimize cloud resources on GCP for ML training and inference
Setup and maintain runtime frameworks and job management systems (Airflow, KubeFlow, MLflow, etc.)
Establish monitoring, logging and alerting for systems observability
Optimize system performance and resource utilization for cost efficiency
Develop and enforce AIOps best practices across the organization
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
8+ years of overall software engineering experience
3+ years of focused experience in DevOps/AIOps or similar ML infrastructure roles
Proficient in IaC, using Terraform.
Strong experience with containerization and orchestration using Docker and Kubernetes
Demonstrated expertise in cloud infrastructure management on GCP
Proficiency with workflow management such as Airflow & Kubeflow
Strong CI/CD expertise with experience implementing automated testing and deployment pipelines
Experience with scaling distributed compute architectures utilizing various accelerators (CPU/GPU)
Solid understanding of system performance optimization techniques
Experience implementing comprehensive observability solutions for complex systems
Knowledge of monitoring and logging tools (Prometheus, Grafana, ELK stack).
Strong proficiency in Python
Familiarity with ML frameworks such as PyTorch and ML platforms like Vertex AI
Excellent problem-solving skills and ability to work independently
Strong communication skills and ability to work effectively in cross-functional teams
#LI-Remote
The base pay range for this position varies based on the geographic location. More information about the pay range specific to candidate location and other factors will be shared during the recruitment process. Individual pay is determined based on location of residence and multiple factors, including job-related knowledge, skills and experience.
San Francisco Bay Area:
156,400 - 265,700 USD Annual
All Other US Locations:
136,000 - 231,000 USD Annual
As a part of the total compensation package, this role may be eligible for a bonus. For information on our benefits click here.
Auto-ApplyProgram Manager
Remote or Portland, OR job
JobID: 260007 Category: JobSchedule: Full time JobShift: : Role Description We are looking for a Program Manager to ensure successful and timely execution of technical programs across multiple teams in multiple geo-locations and throughout the full system development life cycle.
You can be based anywhere in the US and will be reporting to the Team Lead - Program Management.
Location
Remote - this position is 100% Remote anywhere in the pacific or Mountain time zone, with travel requirements. Business trips possible, but will not exceed 20% of time.
What you will be doing:
* Project Coordination & Scheduling - Oversee the overall coordination of complex integration/deployment projects, define activities and required resources, estimate efforts, and track progress while ensuring adherence to detailed schedules.
* Project Tracking & Reporting - Monitor project status, track technical issues, and provide clear and effective reporting on milestones, deliverables, expectations, dependencies, risks, mitigation plans, escalations, and overall progress.
* Stakeholder Communication & Issue Management - Facilitate communication with internal and external stakeholders, addressing project-related concerns and ensuring alignment on integration and deployment efforts.
* Program Governance & Best Practices - Drive program integrity and coherence by maintaining an effective environment within PMO, establishing program-related practices, templates, policies, tools, and partnerships to improve organizational capabilities.
* End-to-End Project Lifecycle Management - Take full ownership of the project lifecycle, from demo and field trials to integration planning and deployment, ensuring smooth execution across all phases.
* Independent Project Execution & Collaboration - Work autonomously to manage daily project activities, maintain collaboration forums, and track overall program success criteria through performance metrics and reports.
* Process Standardization & Continuous Improvement - Develop and maintain standardized processes for project execution, leveraging best practices from PMO to enhance efficiency and scalability.
* Project Documentation & Compliance - Create and maintain project documentation, ensuring adherence to both standard and customer-specific requirements to support seamless execution and compliance.
What you should have:
* Strong leadership, stakeholder and customer expectation management skills
* Experience in project execution, monitoring, and control
* Experience with budget tracking and risk management, ability to identify and manage risks and mitigation strategies
* Education: Bachelor in Computer Science, Electronic Engineering, Telecommunications or equivalent;
* Deep knowledge in Project Management and PMI standards
* Ability to organize own time, meet deadlines and targets, time management
* Strong negotiations skills in both technical and commercial areas
* Critical thinking and problem-solving skills
* Ability to collaborate with clients and geographically disbursed project teams to deliver solutions that support the business requirements and align with Harmonic objectives and processes
* Language - English at advanced level / Another European language is a plus
* Understanding of networking systems hardware and software design is a plus
* Confirmed PM experience in telecom customer's projects 2-3years or Service delivery manager experience >3years
* Engineer background in telecom area (DataCom, Core, Radio, Transport network, IT, Quality Assurance and so on), this can be a starting point of candidate career
* Very welcome PMP, PMI, ITIL, Agile or other certification as well as professional ones CCNA, CCNP, CCIE or similar from other vendors
Travel
This position requires travel not more than 20% of time
Pay & Benefits
For this role, the estimated base salary range is between $70,000 - $100,000. The actual base salary will vary based on various factors, including market, location, and individual qualifications objectively assessed during the interview process.
Diversity, Equality, and Inclusion at Harmonic Inc
At Harmonic, we believe that building and nurturing a global team with diverse backgrounds and voices is critical to our success. Together, we achieve excellence through creativity and innovation, build relationships based on integrity and mutual respect, and deliver the highest quality in every aspect of our business for the benefit of our employees, business partners and shareholders.
Additional Equal Opportunity statement
Harmonic is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of gender, race, color, national origin, ancestry, citizenship, religion, age, physical or mental disability, medical condition, genetic information, pregnancy, sexual orientation, gender identity or gender expression, veteran status, or marital status, or any other characteristic protected by federal, state or local law. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. Additionally, we will make reasonable accommodation to assist a person with a disability in the application process. If you need an accommodation in order to apply for a position, please contact **************************
For more information, please see links below:
OFCCP Posters Landing Page
Know Your Rights
Pay Transparency
#LI-Remote
#LI-KS1
Auto-ApplySoftware QA Analyst - Hybrid - Norcross, GA
Remote or Norcross, GA job
Applicants must be authorized to work for ANY employer in the U.S.
We are unable to sponsor or take over sponsorship of an employment Visa at this time.
No agencies please.
USAN is seeking a driven individual to join our team as a Software QA Analyst. This entry-level / junior position provides direct support in building custom IVR applications to help our customers more effectively achieve their mission. The Software QA Analyst tests and validates IVR call flows, customer portals, agent desktop & mobile applications, and customer engagement software products through multiple releases.
The Software QA Analyst is instrumental in improving quality, functionality, reliability, and usability of software products. The successful candidate will have strong verbal & written communication skills, critical thinking skills, and a strong desire for continuous learning.
Duties
Write and execute test cases based on product specifications and software requirements to ensure quality of the customer experience for IVR applications
Perform thorough & efficient test case execution and defect reporting
Test web-based applications that utilize the following technologies: HTML, HTML5, CSS, JavaScript, Sencha ExtJS
Consult with product development team to evaluate system interfaces, operational requirements, and performance requirements of overall system
Recommend design improvements or corrections to software developers and business analysts throughout the development process
Basic Qualifications
1-2 years experience.
Bachelor's degree in Management Information Systems (MIS), Computer Information Systems (CIS), or another technical-related field.
Strong written and verbal communication skills. The candidate must communicate with all levels of the organization including team members, management, customers and third-party vendors
Must work well in fast-paced, customer and deadline driven environment with minimal supervision and demonstrate initiative and good judgment
Strong technical and analytical skills
Ability to manage multiple projects, adapt to changing priorities and demonstrate effective time-management skills to comply with project deadlines
Must be very detail-oriented
Must be efficient with Microsoft Office 365 products (Outlook, Word, Excel)
Must be Fluent in Spanish
Preferred Qualifications
Bachelor's degree in Computer Science or Information Systems
Background in SDLC
Experience with IVRs
1-2 years of Software Quality Assurance experience
Job Benefits:
Competitive compensation program
Outstanding benefits package (including medical, dental, vision and life insurance)
401(k) plan
Excellent holiday/vacation plans
Employee Referral Bonus Program
Annual performance-based bonus
Company Description
United States Advanced Network, In. (USAN) is a privately held corporation based out of Norcross, GA (a suburb of Atlanta, GA). Founded in 1989, USAN has a 36 year history of providing carrier grade telecom solutions. From USAN's initial service offering of hosted IVR, USAN has continued to develop new private cloud solutions and capabilities. USAN's multi-channel customer engagement platform provides hosted IVR, ACD as SaaS, customer engagement via SMS/Text, Web service offerings, and customer engagement via social media channels such as Facebook and Twitter. Today, the USAN cloud handles more than one billion transactions yearly for some of the world's largest companies. Our fifth-generation, carrier-grade network and platform architecture delivers reliable traffic capacity and availability-greater than 99.999% in each year of operation.
For more information, please visit us at ************
Product Marketing Manager - Mobile
Remote or San Jose, CA job
NETGEAR is seeking a Product Marketing Manager to join our Mobile team to lead the market strategy for our consumer devices Nighthawk 5G portfolio including Mobile Hotspots, Fixed Wireless devices, and accessory products. This role requires an analytical, consumer-minded, flexible-thinking individual who thrives in cross-functional environments. You will partner with teams across Marketing, Product Management, Engineering, Sales, Channel, Design & Creative, and other teams across the organization to deliver data-driven, consumer-focused positioning, messaging, and GTM strategies.
This role will play a crucial role in shaping Mobile products' market perception, accelerating adoption, driving business goals, and ultimately contributing to the overall growth and success of NETGEAR. This role offers a hybrid option for Bay Area candidates (three days onsite at our San Jose HQ), or remote work within the U.S. Candidates in PST or open to PST hours are highly preferred.
Key Responsibilities:
Strategic Market Positioning
Work collaboratively with the Brand team and other key stakeholders to redefine brand positioning for the Nighthawk 5G brand.
Define and refine unique value propositions, messaging, and positioning to differentiate Mobile Hotspot and Fixed Wireless consumer products in the market.
Translate complex technical capabilities into compelling, customer-focused narratives that align with company strategy and long-term growth goals.
Go-to-Market (GTM) Strategy
Develop comprehensive GTM strategies for new product launches and major updates, setting clear objectives, target segments, and success metrics.
Align sales, demand generation, and product teams to ensure go-to-market plans drive revenue targets and market penetration.
Customer & Market Insights
Work cross-functionally to help execute ongoing customer and market research, synthesizing insights to influence and guide product development, positioning, roadmap, and marketing decisions.
Utilize data and insights analysis to craft informed decisions that influence our product roadmap and measure performance.
Serve as the “voice of the customer” within NETGEAR, ensuring product and marketing directions address real user needs.
Sales & Partner Enablement
Support retail and partner enablement through the development of best-in-class sales tools and training guides, and educational materials.
Train and enable internal and channel teams to articulate NETGEAR's unique value and win in competitive situations.
Cross-Functional Leadership
Champion progress against established business metrics, driving workstreams and teams to meet deadlines and surfacing barriers to find and address solutions.
Lead and influence cross-disciplinary teams through complex product and launch cycles, driving alignment, clarity and momentum toward maximum market impact.
Content & Thought Leadership
Develop and manage high-impact marketing assets for campaigns, product launches, events, and analyst engagements.
Position NETGEAR and its products as trusted industry leaders through thought leadership content, public representation, and category innovation.
Performance Measurement
Define, track, and report on success metrics for product marketing initiatives, including pipeline impact, product adoption, and customer satisfaction & retention.
Establish feedback loops and apply insights to iteratively refine GTM strategies, campaigns, and messaging.
Required Qualifications:
Bachelor's degree in Marketing, Business, or a related field; MBA preferred.
5-8 years of experience in Product Marketing or closely related roles, ideally within mobile products, consumer electronics, or adjacent consumer technology categories.
Proven success launching consumer products and driving growth through end-to-end GTM strategy and execution.
Depth in consumer research and the ability to translate insights into product requirements and compelling stories.
Skilled at turning complex features into simple, benefit-led narratives for consumers.
Highly collaborative, organized, and proactive; strong record leading cross-functional teams at pace.
Excellent written and verbal communication skills; adept at tailoring messaging and narratives to diverse consumer audiences across channels.
Collaborative and adaptable, with a track record of working cross-functionally in fast-paced, competitive environments.
Preferred Qualifications:
Experience in the consumer mobile and/or carrier industry, demonstrating an understanding of mobile connectivity and GTM models that drive consumer product success.
Familiarity with packaging processes and operations, including shaping product claims, packaging narratives, and on-box messaging.
Experience with retail/POS marketing, e-commerce merchandising, and channel enablement.
Company Statement/Values:
At NETGEAR, we are on a mission to unleash the full potential of connectivity with intelligent solutions that delight and protect. We turn ideas into innovative networking products that connect people, power businesses, and advance the way we live.
We're a performance-driven, talented and connected team that's committed to delivering world-class products for our customers. As a company, we value our employees as the most essential building blocks of our success. And as teammates, we commit to taking our work to the
Next Gear
by living our values: we Dare to Transform the future, Connect and Delight our customers, Communicate Courageously with each other and collaborate to Win It Together. You'll find our values woven through our processes, present in our decisions, and celebrated throughout our culture.
We strive to attract top talent and create a great workplace where people feel engaged, inspired, challenged, proud and respected. If you are creative, forward-thinking, passionate about technology and are looking for a rewarding career to make an impact, then you've got what it takes to succeed at NETGEAR. Join our network and help us shape the future of connectivity.
NETGEAR hires based on merit. All qualified applicants will receive equal consideration for employment. All your information will be kept confidential according to EEO guidelines.
Auto-ApplyStaff Software Engineer, AI/ML
Remote job
Calix provides the cloud, software platforms, systems and services required for communications service providers to simplify their businesses, excite their subscribers and grow their value.
Calix is where passionate innovators come together with a shared mission: to reimagine broadband experiences and empower communities like never before. As a true pioneer in broadband technology, we ignite transformation by equipping service providers of all sizes with an unrivaled platform, state-of-the-art cloud technologies, and AI-driven solutions that redefine what's possible. Every tool and breakthrough we offer is designed to simplify operations and unlock extraordinary subscriber experiences through innovation.
We are looking for a passionate and skilled AI Agent Development Engineer to join our team and build intelligent, autonomous agents that transform workflows and customer experiences. This is a hands-on role requiring strong technical expertise in AI agent frameworks and integration with enterprise systems.
Key Responsibilities
Design & Build AI Agents: Develop and deploy agents capable of perception, reasoning, and autonomous action.
Integration: Integrate agents with existing external systems using REST APIs, microservices, and cloud platforms.
Optimization: Implement best practices for performance, scalability, and security in multi-agent environments.
Collaboration: Work with product managers and data scientists to align agent capabilities with business needs.
Innovation: Explore emerging technologies in Generative AI, LLM orchestration, and multi-agent frameworks.
Required Skills & Qualifications:
10+ years in software development with exposure to AI/ML projects.
Bachelor's or Master's in Computer Science, AI/ML, or related field.
Hands-on experience in developing AI agents using frameworks like Google ADK, LangChain, CrewAI, AutoGen, or similar.
Strong programming skills in Go, Rust, or Python (experience with PL/SQL or Java is a plus).
Familiarity with LLM integration, prompt engineering, and orchestration of multi-agent workflows.
Knowledge of vector databases, embeddings, and retrieval-augmented generation (RAG).
Understanding of Generative AI, NLP, and reinforcement learning concepts.
Preferred:
Experience building custom AI agents for enterprise workflows (e.g., service request triage, summarization, proactive support).
Working with agent lifecycle management and AI profiles for model selection and orchestration.
Exposure to multi-agent collaboration and autonomous decision-making systems
Why Join Us?
Be part of a team driving AI innovation in telecom and cloud solutions.
Opportunity to work on cutting-edge projects impacting millions of users.
Collaborative culture with continuous learning and growth.
The base pay range for this position varies based on the geographic location. More information about the pay range specific to candidate location and other factors will be shared during the recruitment process. Individual pay is determined based on location of residence and multiple factors, including job-related knowledge, skills and experience.
San Francisco Bay Area:
156,400 - 265,700 USD Annual
All Other US Locations:
136,000 - 231,000 USD Annual
As a part of the total compensation package, this role may be eligible for a bonus. For information on our benefits click here.
Auto-Apply