Under direct supervision, and in accordance with established policies and procedures, responds to telephone, email and internet-based inquiries from Synovus customers in a professional, courteous, and respectful manner to ensure customer satisfaction and retention. Resolves customer inquiries fairly and effectively providing accurate product and service information. Anticipates customer needs and identifies referral opportunities. Takes 100% responsibility for every customer interaction. Exercises good judgment in accordance with current policies and procedures when resolving customer situations. Recognizes potential exceptions and seeks assistance when necessary. Analyzes and resolves customer issues by utilizing problem solving skills and information from multiple computer databases and systems
Job Duties and Responsibilities
* Responds to and resolves customer inquiries and concerns in a professional, courteous, and respectful manner to ensure customer satisfaction and retention.
* Serves as a point of contact and information resource assisting customers with pending requests, discrepancies, statement issues, check holds, overdrafts, and service charges. Forwards complex or unusual requests to team lead or manager.
* Owns the customer experience taking immediate action to resolve customer issues. Thanks each customer for their business and treats every individual as a valued Synovus customer.
* Conducts account activity research and completes customer account maintenance, such as account-type changes, address changes, and statement requests.
* Utilizes internal systems and programs to document, track, and monitor each call received and processes associated paperwork. Creates detailed documentation to ensure inquires are processed in an accurate and timely manner.
* Maintains awareness of required customer follow-up, timeliness, and work assignment completion rates. Achieves established work assignment accuracy goals.
* Recognizes and leverages opportunities to increase revenue by deepening customer relationships through referral of Synovus products and services in support of company sales initiatives and to meet customer needs.
* Explores options with customers to find the best products and services for current and long-term banking needs. Articulates detailed information including product features and benefits.
* Remains current regarding Synovus policy, product and procedural changes including customer mailings and promotions and incorporates any changes into everyday working procedures.
* Continuously increases knowledge of products and services offered by Synovus through self-motivation, formal education, seminars and available in-house training
* Works to exceed customer expectations and quality and productivity standards to support department and company goals and initiatives.
* Demonstrates Synovus HERO characteristics each day including honoring the customer covenant, exceeding expectations, recognizing customer needs, and owning the customer experience.
* Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
* Performs other related duties as required.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an equal opportunity employer committed to fostering an inclusive work environment.
Minimum Education:
High school diploma or equivalent.
Minimum Experience:
No experience required.
Required Knowledge, Skills, & Abilities:
* Telephone etiquette skills
* Communications skills including ability to convey information in a receptive manner
* Conflict and problem resolution skills
* Proficiency using Microsoft Office software products.
Preferred Knowledge, Skills, & Abilities:
* Retail banking or banking related contact center experience
* Knowledge of banking transactions and policies/procedures associated with establishing customer accounts
* Familiarity with Synovus Customer Care related programs, systems, and databases
* Interpersonal and rapport building skills
$29k-34k yearly est. 19d ago
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Treasury Mgt Premier Service Account Manager - Onsite, Roswell or Columbus M-F 9-6
Synovus Financial Corp 4.7
Synovus Financial Corp job in Columbus, GA
Serves as primary contact for top tier Treasury clients providing a positive experience that leads to high satisfaction. Maintains client accounts and serves as the main point of contact in all matters related to daily cash management needs after onboarding. Builds meaningful, long-lasting relationships to move the business forward. Primary focus on customer retention and continuous growth of relationships. Serves as key line of defense for escalations and responds quickly to elevated concerns. Researches and resolves potential product impacts to the use of Treasury solutions and impacts from the vendor or operational failures. Works closely with internal cross-functional partners and external vendors as required. Works hand in hand with Treasury partners to maintain high customer satisfaction levels which extends to lifelong value.
Job Duties and Responsibilities
* Provides consultative approach to top clients as an extension of the Treasury Management sales team. Greets customers over the phone and establishes a connection. Develops rapport while providing an outstanding personalized customer experience.
* Makes outbound calls to clients to build relationships and provide proactive notifications regarding upcoming conversion events, significant changes related to Treasury campaigns or new product offerings. Utilizes analytical skills to ensure next steps are clear and concise for the betterment of the client's course of action.
* Executes a full evaluation of the client's current solutions and provides guidance to consider additional services that can add value for the client's needs. Ensures clients understand the solutions, benefits and value. Provides training to clients for full competency on treasury solutions.
* Conducts proper analysis and maintenance of accounts for an operational and technical aspect of complex treasury solutions. Provides clear and concise documentation while achieving the highest level of quality care. Regularly meets with other team members to discuss progress and find new ways to improve business.
* Partners with sales, support, operations to execute a superior level of support to top Treasury clients. Identifies opportunities to add efficiency and automation to current processes in partnership with the sales team.
* Complies with all communications and directives in a timely manner. Communicates with leadership and team members in support of a positive and collaborative team environment. Performs all duties in compliance with policies, processes, regulations and requirements.
* Troubleshoot treasury product gaps, errors and issues. Engages product and operations partners as needed.
* Escalates urgent matters to management and communicates status in a timely manner to clients and partners.
* Participates in special projects to ensure the client experience continues to evolve for profitable long-term clients.
* Identifies cross-sell, up-sell and renewal opportunities via referral to sales team to ensure continuous support for growth of client successes and improvement.
* Assists clients with inquiries and provides issue resolution in a professional and composed manner. Listens carefully to clients to understand the full scope of the inquiry.
* Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
* Performs other related duties as required.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an Equal Opportunity Employer committed to fostering an inclusive work environment.
Minimum Education:
High school diploma or equivalent.
Minimum Experience:
Three years of treasury payment services customer service experience, troubleshooting, researching and resolving errors or issues on Treasury platforms including experience building and nurturing relationships with clients and partners, encouraging new and repeat business opportunities.
Required Knowledge, Skills, & Abilities:
* Knowledge of Treasury Management product and service with emphasis on accelerated payables and receivables
* Project management skills to plan, execute and complete a project
* Problem-solving skills
* Ability to work independently with a clear plan of action to ensure work is prioritized and deadlines are met
* Strong interpersonal skills including client relationship development
Preferred Knowledge, Skills, & Abilities:
* Familiar with electronic file and file formats for more complex Treasury solutions
* Bachelor's degree
$56k-76k yearly est. 47d ago
Assistant Store Manager
Community Choice Financial Family of Brands 4.4
North Augusta, SC job
Your Opportunity:
Assistant Store Manager TitleMax N. Augusta, SC
As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's performance-driven, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step.
What We Offer:
Compensation
The hourly wage for the position is $15.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Enrollment in a key holder program designed to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational reimbursement program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
A high school diploma or equivalent.
Minimum one year's experience in customer service, sales, or retail.
At least 3 months of supervisory, key holder, or relevant leadership experience
Excellent verbal and written communication skills.
Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
Must be at least 18 years of age (19 in Alabama).
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Management experience in retail, convenience store, grocery, finance, service, or related industries.
Experience in check cashing, document verification, money order processing.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
What You'll Do - Essential Duties and Responsibilities:
Maximize customer success by offering financial services that fit their needs.
Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.
Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty.
Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts.
Maintain customer information in the point of sale (POS) system with accuracy and integrity.
Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures.
Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.
Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.
Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance.
Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.**
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'd thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
$15 hourly Auto-Apply 4d ago
Career Day in Martin, TN!
Community Choice Financial Family of Brands 4.4
Martin, TN job
Your Opportunity:
Join us for Career Day in Martin, TN! Thursday, January 22nd 9:30AM-5:30PM
CheckSmart
180 University PlazaMartin, Tennessee 38237**************
Join a company that fuels your drive with real opportunities for professional and financial growth.
Community Choice Financial Family of Brands (“CCF”) is currently looking for ambitious achievers and experienced leaders to join our team and help people in your community access the financial solutions they need-right when they need it most.
Explore your potential with a company that values what you bring to the table.
We invite you to meet 1-on-1 with a hiring manager and learn more about career opportunities as a member of our Store Operations team, the front line of our business that strives to provide the best customer service and overall experience in the industry. Visit ************************************** to apply.
What We Offer:
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational Reimbursement Program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
A high school diploma or equivalent.
Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to accurately enter data.
Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
Must be at least 18 years of age (19 in Alabama).
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Experience in check cashing, document verification, and/or money order processing.
Prior cash handling, cash drawer/vault management experience.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
What You'll Do - Essential Duties and Responsibilities:
What You'll Do - Essential Duties and Functions
Customer Service - Greet and connect with customers to cultivate lasting relationships that drive repeat business and brand loyalty. Help them gain access to our suite of financial solutions while setting an unmatched experience.
Accurately Process Financial Transactions - Review, validate, and process customer transactions, like check cashing, money transfers, and loans/pawns, with accuracy and integrity.
Maximize Customer Success - Educate customers about their transaction and offer personalized financial services that fit their lifestyle. Assist in customer account management, collections, and accepting customer payments.
Thrive in the Community - Participate in in-store and community events and external marketing.
Maintain Your Store - Help maintain appearance and cleanliness of your location to enhance the customer experience.
Keep It Safe and Compliant - Participate in ongoing training, uphold Company policies and procedures, and keep up with office security protocols, including management of a cash drawer, to foster a safe work environment.
*See specific job listings for more details on essential functions by position.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'll thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process.
Read the AI Use Consent and Acknowledgement for more information.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
$31k-44k yearly est. Auto-Apply 1d ago
Attorney - Intellectual Property
Grayrobinson, P.A 4.5
Miami, FL job
GrayRobinson, a full-service law and government-consulting firm with 16 offices in Florida and Washington, D.C., has an opening in our Miami office for an intellectual property attorney with 3+ years of experience. The successful candidate will have notable experience handling complex intellectual property litigation with an emphasis on trademark, unfair competition, patent, and trade secret cases, and will demonstrate knowledge of current intellectual property litigation, prosecution, data privacy, and technology-related legal issues.
Candidates must be admitted to the Florida Bar or willing to seek admission in the 12 months following date of employment. Must have litigation experience, excellent analytical, research, and writing skills. Additional skills include the ability to successfully work on multiple projects simultaneously and autonomously, with keen attention to detail. Familiarity with e-discovery and e-discovery programs a plus. International experience and foreign language skill also a plus but not necessary.
We offer a competitive salary and a comprehensive benefits package in a fast-paced professional environment. GrayRobinson, P.A. is an Equal Opportunity Employer.
Please click here to submit your cover letter and resume and apply.
#J-18808-Ljbffr
$52k-95k yearly est. 1d ago
Private Credit Investment Analyst
Churchill Real Estate 3.2
Charlotte, NC job
As part of the Originations team, the Private Credit Analyst is responsible for evaluating the creditworthiness of loan applicants in the business purpose residential lending space as well as assessing the underlying collateral of the project. This role involves analyzing financial data, assessing risk, and making recommendations to ensure the integrity of our loan portfolio.
Responsibilities:
Review and analyze financial statements, credit reports, and other relevant data to assess the creditworthiness of loan applicants.
Evaluate the viability of proposed real estate investments, including property value, market conditions, and borrower experience.
Prepare detailed credit memos with recommendations for loan approval or decline, ensuring alignment with company policies and risk appetite.
Identify potential risks associated with loan applications and recommend appropriate risk mitigation strategies.
Ensure all credit analysis and documentation comply with internal policies, industry standards, and regulatory requirements.
Maintain accurate and organized records of credit decisions and supporting documentation.
Stay informed of changes in regulations and best practices within the residential lending space.
Collaborate with loan officers, processors, and other team members to gather necessary information and provide clear communication on credit decisions.
Participate in meetings to discuss complex cases, share insights, and contribute to decision-making processes.
Qualifications
Bachelor's degree in Finance, Business, Economics, or a related field.
3-5 years of experience in private real estate lending in underwriting, credit analysis or elated experience.
Strong analytical skills with the ability to interpret financial data and assess risk.
Knowledge of residential real estate markets and investment principles.
Excellent attention to detail and organizational skills.
Strong written and verbal communication skills.
$59k-91k yearly est. 5d ago
Assistant Store Manager
Community Choice Financial Family of Brands 4.4
Oneonta, AL job
Your Opportunity:
Assistant Store Manager Easy Money Oneonta, AL
As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's fast-paced, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step.
What We Offer:
Compensation
The hourly wage for the position is $15.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Enrollment in a key holder program designed to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational reimbursement program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
A relaxed, business casual dress code that includes jeans and sneakers!
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
A high school diploma or equivalent.
Minimum one year's experience in customer service, sales, or retail.
At least 3 months of supervisory, key holder, or relevant leadership experience
Excellent verbal and written communication skills.
Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
Must be at least 18 years of age (19 in Alabama).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Management experience in retail, convenience store, grocery, finance, service, or related industries.
Experience in check cashing, document verification, money order processing.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
What You'll Do - Essential Duties and Responsibilities:
Maximize customer success by offering financial services that fit their needs.
Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.
Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty.
Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts.
Maintain customer information in the point of sale (POS) system with accuracy and integrity.
Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures.
Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.
Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.
Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance.
Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.**
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'd thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
$15 hourly Auto-Apply 4d ago
Credit Analyst
Churchill Real Estate 3.2
Charlotte, NC job
As part of the Operations team, the Credit Analyst is responsible for evaluating the creditworthiness of loan applicants in the business purpose residential lending space. This role involves analyzing financial data, assessing risk, and making recommendations to ensure the integrity of our loan portfolio.
Responsibilities:
Review and analyze financial statements, credit reports, and other relevant data to assess the creditworthiness of loan applicants.
Evaluate the viability of proposed real estate investments, including property value, market conditions, and borrower experience.
Prepare detailed credit memos with recommendations for loan approval or decline, ensuring alignment with company policies and risk appetite.
Identify potential risks associated with loan applications and recommend appropriate risk mitigation strategies.
Work closely with underwriters and credit risk managers to ensure thorough and accurate risk assessments.
Monitor loan portfolio performance and report on trends or emerging risks.
Ensure all credit analysis and documentation comply with internal policies, industry standards, and regulatory requirements.
Maintain accurate and organized records of credit decisions and supporting documentation.
Stay informed of changes in regulations and best practices within the residential lending space.
Collaborate with loan officers, processors, and other team members to gather necessary information and provide clear communication on credit decisions.
Participate in meetings to discuss complex cases, share insights, and contribute to decision-making processes.
Qualifications:
Bachelor's degree in Finance, Business, Economics, or a related field.
2-4 years of experience in credit analysis, preferably within the residential lending or real estate sector.
Strong analytical skills with the ability to interpret financial data and assess risk.
Knowledge of residential real estate markets and investment principles.
Excellent attention to detail and organizational skills.
Strong written and verbal communication skills.
$56k-86k yearly est. 4d ago
LEGAL COUNSEL MANAGER - WATERFORD
First Bank 4.6
Miami, FL job
The VP Legal Counsel is responsible for all legal activities within the Bank's Florida Region, overseeing the legal team and ensuring the region's operations comply with applicable laws and regulations. This role provides strategic legal counsel to management and all business, operational, and administrative units in the region. The VP Legal Counsel supports the Corporation's Legal Department, as it relates to the region, on vendor contract negotiation, major transactions, litigation, and regulatory matters, keeping management informed of relevant legal developments.
Essential Responsibilities:
Lead and manage all legal matters for the Bank's Florida operations, including research and interpretation of local and federal banking laws.
Advise management and department heads on legal risks, policy formulation, and compliance issues.
Conduct comprehensive legal research on specialized topics, including statutes, regulations, case law, and legal periodicals.
Provide legal counsel on employment, compensation, benefits, training, communications, and other operational matters.
Support internal investigations as needed.
Advise Credit Officers on corporate and commercial financing agreements and amendments.
Oversee residential and commercial loan closings, including drafting and negotiating loan documents.
Review, draft, and negotiate contracts and agreements with vendors, partners, and clients, ensuring legal compliance.
Manage relationships with external counsel and other legal service providers.
Represent the Bank in real estate transactions, legislative and regulatory hearings, and related matters.
Assist in litigation and coordinate with regulatory and independent auditors and examiners.
Review and approve documentation for billings, probate claims, title disputes, and other legal issues.
Support the Subpoenas & Legal Requirements Unit for matters served by law enforcement, government agencies, and courts.
Respond to levies, writs of garnishment, and subpoenas.
Oversee foreclosure litigation, including review of accounts recommended for foreclosure.
Negotiate agreements for the sale of OREO property.
Contribute to drafting and updating policies and procedures for the Corporation in the region.
Assist in departmental budgeting and management.
Prepare and deliver training sessions for internal clients.
Represent the Bank in business, government, and community activities.
Independence of Judgment:
The degree of judgment is related to the identification and definition of new problems of moderate complexity and recommendation of action or decision on specialized and complex subjects of impact for important functions of the Corporation.
Impact Errors:
The impact of errors of this position could affect other department activities, as well as the Corporation's reputation with government entities, regulatory agencies, and the community in general. It could also affect material activities for the Bank, either from other divisions or departments, or within.
Competencies:
Computer proficiency
Fully Bilingual - Write, speak and comprehend English and Spanish
Strong Analytical Skills
Interpersonal communication skills
Initiative:
Striving for Excellence
Teamwork and Diversity
Negotiation skills
Problem solving capabilities
Good Analytical abilities
General Banking and Business Knowledge
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific vision abilities required by this position include close and distance vision. While performing the duties successfully, the employee is regularly required to sit; use hands, handle or feel, talk and hear. The employee is occasionally required to stand and walk. Able to handle pressure and juggle multiple priorities.
Education/Experience:
Juris Doctor (JD) from an accredited law school.
Minimum of 10 years of progressively responsible legal experience representing financial institutions.
Familiar with banking law, employment law and litigation concepts, practices and procedures.
Proven leadership and team management skills.
Flexible work schedule
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills required of personnel classified. The reporting relationship may not reflect the most recent changes to the corporate reporting structure.
EQUALEMPLOYMENT OPPORTUNITY EMPLOYER
EQUALEMPLOYMENT OPPORTUNITY EMPLOYER
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$50k-87k yearly est. 3d ago
GRC Developer
Synovus Financial Corp 4.7
Synovus Financial Corp job in Columbus, GA
We are seeking a skilled GRC Developer with expertise in Archer and SAI360 platforms to join our dynamic team. The ideal candidate will be responsible for designing, customizing, and implementing Governance, Risk, and Compliance (GRC) solutions to ensure effective risk management and regulatory compliance within our organization.
As a GRC Developer, you will collaborate with stakeholders to understand GRC requirements, configure GRC frameworks, and provide technical support for Archer and SAI360 applications. Your role will involve developing workflows, dashboards, and reports, as well as ensuring security controls and compliance measures are integrated into the GRC platforms. The successful candidate will have a strong background in GRC concepts, risk management frameworks, and a proven track record of customizing GRC tools to meet organizational needs.
If you are a proactive problem-solver with excellent communication skills and a passion for driving GRC excellence, we invite you to apply for this exciting opportunity to contribute to our organization's risk management and compliance.
Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an equal opportunity employer committed to fostering an inclusive work environment.
Minimum Education:
* Bachelor's degree in computer science, information systems or a related field or an equivalent combination of education and experience.
Minimum Experience:
* Three years of related experience including data design and project management, using multiple programing languages, and using and managing metadata.
Required Knowledge, Skills, & Abilities:
* Solid understanding of systems development life cycle (SDLC), software best practices and development methodologies
* Strong technologist with excellent data analysis and ETL skills
* Knowledge of Master Data Management (MDM) and Governance
* Understanding of multiple programming languages, systems, as well as data design and project management methodologies.
* Strong architecture, design, and development skills
* Understanding of building data warehouses for analytical and business intelligence solutions
* Understanding of business solutions that the data warehouse serves
* Strong analytical and diagnostic skills
* Skill in developing and organizing high-quality documentation
* Skill and flexibility managing multiple projects with large volumes of data in a rapidly changing environment
* Skill troubleshooting issues in a multi-tier environment
* Skill working with both business team members and technologists
* Leadership skills with an emphasis on teamwork
Preferred Knowledge, Skills, & Abilities:
* Microsoft Certified Solutions Expert (MCSE), Microsoft Certified Database Administrator (MCDBA), Certified Data Management Professional (CDMP) or a Business Intelligence designation
* Knowledge of data modeling and designing databases
* Knowledge of various databases such as MySQL and Oracle
* Knowledge of scripting languages such as C# and VB.Net
* Knowledge of System DB
* Experience in one or more Synovus lines-of-business
* Experience in the banking/financial services industry
#LI-SR1
$76k-104k yearly est. 32d ago
Lead Data Analyst (Engineer)
Synovus Financial Corp 4.7
Synovus Financial Corp job in Columbus, GA
Join us as a Lead Data Engineer on the Corporate Data Technology Team. Become an integral part of an agile team dedicated to enhancing, building, and delivering trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you will be responsible for conducting critical technology solutions across multiple technical areas within various business functions, supporting the firm's business objectives.
Job Responsibilities
* Design and implement scalable data frameworks to manage end-to-end data pipelines for workforce data analytics.
* Develop secure, high-quality production code and data pipelines on Databricks, reviewing and debugging processes implemented by others.
* Identify opportunities to eliminate or automate remediation of recurring issues to improve operational stability of software applications and systems.
* Lead evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture.
* Work with business stakeholders to understand requirements and design appropriate solutions, producing architecture and design artifacts for complex applications and implement the right ER Model with right fact and dimension tables.
* Implement robust monitoring and alerting systems to proactively identify and address data ingestion issues, optimizing performance and throughput.
* Implement data quality checks and validation processes to ensure accuracy and reliability of data.
Cloud Functions
* Design and implement end-to-end data solutions using Databricks Pipelines and Azure Data Lake Storage (ADLS), Azure Databricks.
* Develop, monitor, and maintain scalable data pipelines to support analytics and data science projects.
* Understand and perform Data Integrity checks and Data Quality checks. Research and utilize Databricks test suites and make them absorbed into data eco system.
* Utilize Azure Databricks to perform complex data transformation, aggregation, and machine learning tasks.
* Assist with designing the architecture and workflow for an Enterprise Data Lakehouse in Databricks who wish to build their own Data Marts
General
* Collaborate with cross-functional teams to translate business needs into technical specifications and data models.
* Ensure data quality and integrity by implementing best practices and data governance standards
* Provide ongoing support and enhancements to existing data structures and reporting environments.
* Stay current with industry trends and advancements in Databricks data analytics technologies.
* Leverage AI tools to assist with the creation, maintenance, and updating of comprehensive documentation for all data solutions and processes.
* Implement and manage source control practices using GIT within Azure DevOps to ensure code integrity and facilitate collaboration. Proficient in DAB deployments.
* Participate in the development and maintenance of CI/CD pipelines for automated testing and deployment of BI solutions.
* Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
* Performs other related duties as required.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an Equal Opportunity Employer committed to fostering an inclusive work environment.
Minimum Education:
* Bachelor's degree in computer science, information systems, or a related field or an equivalent combination of education and experience.
Minimum Experience:
* Ten years of experience in Information technology including collecting business requirements related to usage of data, performing data mapping and conducting data quality assessments and developing, utilizing and writing new automation.
Required Knowledge, Skills, & Abilities:
* Understanding of reporting and/or visualization tools (e.g., Tableau, SSRS, SQL Server)
* Knowledge of a variety of technologies, data models, and insights across all relevant data sources
* Understanding of Governance principles
* Understands concepts like data mining, extraction and analysis as it pertains to a specific bank pillar (e.g., Commercial, Retail, Wealth)
* Analytical and critical thinking skills
* Ability to quickly shift between technology stacks
* Ability to mentor and train team members
* Strong verbal and written communication skills
Preferred Knowledge, Skills, & Abilities:
* 7+ years of experience in data engineering, including design, application development, testing, and operational stability.
* Advanced proficiency in data processing frameworks and tools, including Parquet, Iceberg, PySpark, Lambda, Databricks and Azure data services.
* Proficiency in programming languages such as Python, Java, or Scala for data processing and application development.
* Extensive hands-on experience with Databricks, including architecting and managing large-scale data pipelines, optimizing Spark jobs, implementing security and governance controls, and automating workflows. Proven ability to leverage Databricks for advanced analytics, data lakehouse architectures, and seamless integration with AWS or other cloud services.
* Proficiency in automation and continuous delivery methods, utilizing CI/CD pipelines with tools like Git/Bitbucket, Jenkins, automated DAB deployments and version control.
* Certification on Databricks Data Engineering Associate or Professional.
* Azure Certifications.
* Proficiency in relational databases (Oracle or SQL Server and ER Data Modeling.
* Skilled in writing Oracle SQL queries utilizing DML, DDL, and PL/SQL.
#LI-SR1
$79k-105k yearly est. 6d ago
Career Day in Knoxville, TN!
Community Choice Financial Family of Brands 4.4
Knoxville, TN job
Your Opportunity:
Join us for Career Day in Knoxville, TN! Thursday, January 15th 9:00AM-4:00PM
TitleMax
3009 N. BroadwayKnoxville, Tennessee 37917
**************
Join a company that fuels your drive with real opportunities for professional and financial growth.
Community Choice Financial Family of Brands (“CCF”) is currently looking for ambitious achievers and experienced leaders to join our team and help people in your community access the financial solutions they need-right when they need it most.
Explore your potential with a company that values what you bring to the table.
We invite you to meet 1-on-1 with a hiring manager and learn more about career opportunities as a member of our Store Operations team, the front line of our business that strives to provide the best customer service and overall experience in the industry. Visit ************************************** to apply.
What We Offer:
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational Reimbursement Program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
A high school diploma or equivalent.
Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to accurately enter data.
Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
Must be at least 18 years of age (19 in Alabama).
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Experience in check cashing, document verification, and/or money order processing.
Prior cash handling, cash drawer/vault management experience.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
What You'll Do - Essential Duties and Responsibilities:
Customer Service - Greet and connect with customers to cultivate lasting relationships that drive repeat business and brand loyalty. Help them gain access to our suite of financial solutions while setting an unmatched experience.
Accurately Process Financial Transactions - Review, validate, and process customer transactions, like check cashing, money transfers, and loans/pawns, with accuracy and integrity.
Maximize Customer Success - Educate customers about their transaction and offer personalized financial services that fit their lifestyle. Assist in customer account management, collections, and accepting customer payments.
Thrive in the Community - Participate in in-store and community events and external marketing.
Maintain Your Store - Help maintain appearance and cleanliness of your location to enhance the customer experience.
Keep It Safe and Compliant - Participate in ongoing training, uphold Company policies and procedures, and keep up with office security protocols, including management of a cash drawer, to foster a safe work environment.
*See specific job listings for more details on essential functions by position.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'll thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process.
Read the AI Use Consent and Acknowledgement for more information.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
$32k-44k yearly est. Auto-Apply 2d ago
Personal Banker I - North Greenwood
Synovus Financial Corp 4.7
Synovus Financial Corp job in LaGrange, GA
Entry-level banking role to build proficiency in transactional, and service functions. Operates as a multi-functional team member with the ability to process transactions, provide optimum service, and consult in an advisory role to maximize the sales potential of every interaction. Processes transactions accurately and efficiently while simultaneously introducing products, services and digital options that meet customer needs and encourages customers to expand their relationship with Synovus. Identifies customer needs as well as cross-selling and up-selling opportunities. Expands and retains customer relationships and contributes to the financial growth of the branch. Serves as the first line of defense in preventing fraud and mitigating risk. Demonstrates passion for delighting customers by living the Customer Covenant every day. On average, spends approximately 80% of time performing transactional functions and 20% of time performing servicing functions.
Job Duties and Responsibilities
* Proactively and pleasantly greets customers to establish a connection and develop rapport, providing outstanding, personalized customer service. Lobby Leadership, welcoming and greeting customers as they enter the branch, providing a warm and friendly atmosphere.
* Assesses customer needs, shares and educates in alignment with the digital strategy and directs them to the appropriate service areas or banking representatives.
* Executes a variety of customer transactions in accordance with applicable policies and procedures, and with a high level of accuracy and efficiency while maximizing the sales potential of every interaction. Assists customers with inquiries and provides issue resolution in a professional and composed manner. Thanks each customer for their business and treats every individual as a valued Synovus customer. Assists customers with routine inquires regarding account balances and account information. Cashes checks and processes withdrawals, pays out money after verification of signatures and balances. Prepares official checks and money orders. Refers customer to an officer for authorization to cash check when needed.
* Counts, checks and packages coins and currency. Balances cash drawer at the end of the day and reports any discrepancies. Checks the night depository bags and records information. Accepts retail and commercial deposits, verifies cash and endorsements and provides customer with a receipt. Accepts savings deposits and withdrawals, verifies signatures.
* Optimizes the customer relationship referring customer to branch team members and/or Synovus partners for cross selling opportunities. Listens carefully to customers to understand their financial priorities and promotes bank products, digital options and services accordingly. Promotes Synovus products such as consumer deposits, loans, IRAs, certificate of deposits, and credit cards. Performs proactive outreach to customers and prospects during sales campaigns and promotions. Utilizes the Sales Management system to capture and track referrals.
* Participates in daily kick-off and huddle activities, weekly sales meetings, and sales and training activities. Supports sales campaigns and bank initiatives and products as assigned and shares specific product information and sales tips. Champions the digital strategy and utlizes, shows and engages customers with the in-branch digital tools.
* Adheres to Branch Operations Standards, policies and procedures and regulatory guidelines to protect against risk. Maintains a high level of awareness to recognize and report suspected fraud. Follows the business code of conduct including reporting known or suspected violations to the appropriate Company authority in a timely fashion. Completes compliance and other assigned training on time.
* Demonstrates professionalism in appearance, punctuality, and behavior. Maintains a clean, organized work area.
* Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
* Performs other related duties as required.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an equal opportunity employer committed to fostering an inclusive work environment.
Minimum Education:
High school diploma or equivalent
Minimum Experience:
Six months of customer service, sales or other related work experience or completion of one year of college/vocational school in lieu of work experience.
Required Knowledge, Skills, & Abilities:
* Knowledge of bank operations, policies and procedures and federal bank regulations
* Knowledge of bank products and services
* Strong customer service skills
* Aptitude for consultative selling
* Strong listening and comprehension skills to be able to identify customer financial needs, goals and objectives
* Strong interpersonal skills to establish rapport with customers
* Careful attention to detail with ability to manage time and multi-task
* Mathematical skills
* Proficiency using Microsoft Office software products
Preferred Knowledge, Skills, & Abilities:
* Experience with cash handling is preferred.
* Knowledge of bank operations, policies and procedures and federal bank regulations
* Knowledge of bank products, services, policies and procedures
$29k-34k yearly est. 40d ago
Trust Asset Coordinator
Synovus Financial Corp 4.7
Synovus Financial Corp job in Columbus, GA
Provides operational administration of client assets related to asset movement, balancing and reconcilement, unique asset bookings, removals and adjustments, charitable gifting. Analysis, reporting, quality control and training. Job Duties and Responsibilities:
* Provides administrative support for all asset holdings movement, cost basis adjustments and market value changes within client accounts including new account asset booking, asset transfers, unique asset bookings, removals and adjustments, cash movement and charitable gifting. Performs client bill payment as a 3rd party bill payment service. Prepares weekly internal deposit account interest rate schedule for use by clients and internal STC staff. Administers the STC Signature Medallion stamp program.
* Performs analysis and subsequent processing of class action claims to compute allocation of claim proceeds to client accounts. Coordinates the responses of corporate actions from clients, their relationship managers, their investment managers and external vendors to ensure appropriate market-based transactions are performed in client accounts.
* Prepares reconciliations and reports of client cash positions used for internal, client and regulatory purposes. Performs daily, weekly, monthly and quarterly reconcilements of cash positions with external vendors and clients. Prepares monthly/quarterly reconcilements of internal house accounts used to facilitate client/internal transactions. Prepares multiple regularly scheduled report of asset account activities and positions utilizing the trust accounting system and various Microsoft applications for internal, client and regulatory purposes.
* Resolves client account inquiries. Responds to client account inquiries from non-operational STC staff, clients, investment managers, transfer agents and external vendors, researches and resolves complex account issues as needed in a timely manner.
* Trains internal non-operational STC staff, clients and external vendors on the functionality of the trust accounting system including ancillary systems used in order to provide assistance in performing their various responsibilities.
* Performs quality control analysis to ensure compliance with internal and external procedures, processes as well as audit/compliance/regulatory requirements for transaction processing. Works directly with internal audit and external examiners to produce positive audit/SOX review results throughout the year.
* Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
* Performs other related duties as required.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an Equal Opportunity Employer committed to fostering an inclusive work environment.
Minimum Education:
* Requires a level of knowledge normally gained with a high school diploma or equivalent
Minimum Experience:
* 5 years experience
Required Knowledge, Skills, & Abilities:
* Five years financial services experience including four years wealth management operational experience
* Proficiency with Excel and Word
* Strong analytical skills
* Ability to work independently to meet multiple deadlines throughout the day
* Attention to detail
Preferred Knowledge, Skills, & Abilities:
* Trust Operations experience
$39k-49k yearly est. 13d ago
Data Governance Analyst (Regulatory Reporting)
Synovus Financial Corp 4.7
Synovus Financial Corp job in Columbus, GA
Provides technical expertise and supports activities related to data architecture for reporting services, and design expertise in data warehouses, data marts, and business intelligence enterprise reporting. Works with large and moderately complex data sets to evaluate, recommend, and support the implementation of business strategies. Identifies and compiles data sets using a variety of tools to help predict, improve, and measure the success of key business-to-business outcomes. Develops tools and processes to maintain a common, firm-wide data standard. Implements norms for creation and maintenance of common data dictionaries. Supports and maintains strategies to reduce data redundancy, increasing the consistency, quality, and confidence of data used for decision making. Works closely with team members on the daily execution of deliverables and assists less experienced team members as needed.
Job Duties and Responsibilities
* Provides technical expertise and supports activities related to data architecture for reporting services, and design expertise in data warehouses, data marts, and business intelligence enterprise reporting. Identifies ways to increase the use of business intelligence within the firm, designing end-to-end business intelligence solutions that provide insights and information for key decision-makers.
* Ensures alignment with Synovus business architecture and strategy. Participates in and supports new business intelligence initiatives related to supported business area. Participates in meetings with managers and subject matter experts to define and gather requirements and overall objectives.
* Works cross functionally with varying data owners across the organization to support the implementation of processes and procedures to ensure that governance, stewardship, transparency and control of Synovus data assets is maintained at all times.
* Participates in testing of appropriate toolsets for data governance processes. Builds an enterprise data asset map and data dictionary. Works with Engineering to establish gating, data utilization policies, and external agency guidelines.
* Executes system testing. Participates in the analysis and reconciliation of data and reporting projects and initiatives delivery. Maintains and reports all relevant product, site and customer metrics and applies findings to develop appropriate goals and projections. Creates documentation on data requests as they are fulfilled to include validation, testing and user acceptance.
* Identifies opportunities for Master Data Management to standardize data definitions. Implements accurate and complete metadata. Identifies and exploits opportunities for enhanced Business Intelligence that align with the company's business architecture and strategy
* Serves as a liaison between internal business customers and Information Technology on tactical projects building a close working relationship with all partners. Participates in new business intelligence initiatives related to the supported business area. Participates in meetings with managers and other subject matter experts to define and gather requirements and objectives.
* Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
* Performs other related duties as required.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an Equal Opportunity Employer committed to fostering an inclusive work environment.
Minimum Education:
* Bachelor's degree in computer science, information systems, or a related field or an equivalent combination of education and experience.
Minimum Experience:
* Five years of experience in Information technology including collecting business requirements related to usage of data, performing data mapping and conducting data quality assessments and developing, utilizing and writing new automation.
Required Knowledge, Skills, & Abilities:
* Understanding of reporting and/or visualization tools (e.g., Tableau, SSRS, SQL Server)
* Knowledge of a variety of technologies, data models, and insights across all relevant data sources
* Understanding of Governance principles
* Understands concepts like data mining, extraction and analysis as it pertains to a specific bank pillar (e.g., Commercial, Retail, Wealth)
* Analytical and critical thinking skills
* Ability to quickly shift between technology stacks
* Ability to mentor and train team members
* Strong verbal and written communication skills
Preferred Knowledge, Skills, & Abilities
* Experience in one or more Synovus lines-of-business
* Experience in the banking/financial services industry
* Data Governance Expertise
* Knowledge of data governance frameworks (e.g., DAMA-DMBOK).
* Experience with data quality management (accuracy, completeness, timeliness).
* Familiarity with metadata management and data lineage tools (Collibra, Informatica, Alation).
Regulatory Reporting Knowledge
* Understanding of Category 4 LFI requirements (FR Y-9C, FFIEC, Basel principles).
* Ability to map data to regulatory reporting schemas.
* Awareness of data privacy and compliance standards (GDPR, GLBA).
Technical Skills
* SQL proficiency for data validation and extraction.
* Experience with data platforms (Databricks, Snowflake, or similar).
* Knowledge of ETL/ELT processes and pipeline development.
Risk & Controls
* Ability to design and monitor data controls for regulatory compliance.
* Familiarity with audit and exam processes for financial institutions.
Communication & Collaboration
* Strong ability to translate technical concepts into business language.
* Experience working with cross-functional teams (Risk, Finance, IT).
#LI-SR1
$64k-85k yearly est. 21d ago
SOX Compliance Senior Analyst
Synovus Financial Corp 4.7
Synovus Financial Corp job in Columbus, GA
Under limited supervision, identifies, documents, and implements internal controls over financial reporting to ensure compliance with the regulatory requirements in accordance with the Sarbanes Oxley Act (SOX). Prepares and maintains internal control documentation (e.g., flowcharts, supplementary process narratives, and risk and control matrices) for Synovus Financial Corporation. Identifies key internal controls, contributes to the development of the annual SOX Compliance Plan, and coordinates with internal audit and external auditors.
Job Duties and Responsibilities
* Contributes significantly to SOX planning activities, including scoping of significant SOX processes and related significant SOX IT applications using top-down risk-based approach.
* Develops risk-informed walkthrough plan. Schedules, facilitates, and documents walkthroughs for in-scope SOX processes to ensure internal control documentation is current and accessible by the internal and external auditors.
* Coordinates with control owners to evaluate and document IT automated controls for in-scope SOX processes and IT general controls for in-scope SOX applications.
* Prepares and administers 302 sub-certifications.
* Prepares and administers 404 certifications.
* Assesses and documents SOX in-scope SOC 1 reports for Complimentary User Entity Controls (CUEC) mapping and impact of exceptions.
* Partners effectively with management, internal and external auditors and other risk partners.
* Contributes to quarterly presentations for SOX Steering Committee and Audit Committee.
* Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
* Performs other related duties as required.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an Equal Opportunity Employer committed to fostering an inclusive work environment.
Minimum Education:
* Bachelor's degree in Accounting or Business Administration with an emphasis on Accounting or a related discipline
Minimum Experience:
* 2 - 4 years of accounting or auditing experience
Required Knowledge, Skills, & Abilities:
* Understanding of financial statements and general accounting is required
* Strong attention to detail
* Strong verbal and written communication skills
* Strong interpersonal and customer service skills
* Proficiency using relevant Finance and Accounting software and systems
* Proficiency using Microsoft Office software products
Preferred Knowledge, Skills, & Abilities:
* Internal Control over Financial Reporting (ICFR) process and control documentation; control development; financial control identification; risk mitigation
* US GAAP, SEC, and Sarbanes Oxley Act (SOX) requirements
#LI-CW1
$67k-88k yearly est. 13d ago
Community Bank Portfolio Mgr II/III
Synovus Financial Corp 4.7
Synovus Financial Corp job in Phenix City, AL
Assists with the day-to-day management of relationships with TSRE less than $5MM as the first line of defense for the Community Bank's credit risk organization and assisting with the renewal process, including collecting information need for the renewal and proper loan structuring; providing ongoing credit servicing; portfolio monitoring; and problem loan identification within the Synovus risk framework. Assists Community Banking partners with the day-to-day management of existing commercial customer portfolios to include monitoring existing credits for issues or concerns, performing financial calculations to support ongoing risk management, facilitating the credit renewal process, and assisting with new credit requests. Serves as an additional or primary point of customer contact, maintaining a high level of responsiveness for existing credit facilities.
Job Duties and Responsibilities
* Responsible for the ongoing credit servicing, portfolio management, problem loan identification, and remediation activities within the Community Bank for relationships with TSRE less than $5MM. Manages the renewal process in order to assist bankers. Assesses credit issues, performance and industry trends, appropriateness of structural terms and conditions and provides recommendations to improve structure and mitigate risks for renewals. Works closely with the Senior Manager to ensure proper implementation of policies, procedures, strategies, and process changes
* Monitors existing credit on a daily basis for issues or concerns and conducts monthly, quarterly, and annual credit reviews as required.
* Reviews status of current accounts to include, but not limited to, past due accounts, maturities, and renewals. Notifies community banker on these matters and interacts with the customer where necessary.
* Performs ongoing reviews of client performance, including industry research and peer comparisons, and initiates discussions with community bankers to ensure customers' positive operating performance and ability to meet their obligations. Notifies community bankers immediately of any deterioration in operating performance.
* Supports community bankers in working with large and/or complex Community Banking customers to handle existing and proposed credit requests, providing a high level of customer service support, with an emphasis on obtaining and retaining high income customers.
* Works with community banker associates to develop an assessment of client, competitor and industry risks and trends. Requires complete in-depth analysis of financial data and other information provided by the client, and supplemental analysis with research and evaluations from a wide variety of sources .
* Works with community bankers, agent bank officers, and bank attorney on the loan documentation and closing process for new large, complex credit facilities. Interfaces with the administration operations officer on the booking of new deals, setting up appropriate loan monitoring procedures, and ensuring proper set up on the loan systems for accurate ongoing monitoring.
* Ensures all transactions and processing are in compliance with regulatory and company guidelines, policies and procedures.
* Conducts review and maintenance of monitoring reports and uploading of pertinent approval documentation to ensure that loan information is in place to facilitate internal loan and regulatory review.
* Assists in cross selling efforts and performs special projects related to individual portfolio dynamics or projects for the department manager.
* Assists in the training and development of Community Banker Associate team members, and provides guidance and counsel to Community Portfolio Managers I as part of their ongoing growth.
* Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
* Performs other related duties as required.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an equal opportunity employer committed to fostering an inclusive work environment.
Minimum Education:
* Bachelor's Degree in Finance, Accounting, Business Administration or related discipline, or an equivalent combination of education and experience
Minimum Experience:
* Two (2) years experience as a Portfolio Manager I, or three (3) years of credit analysis or commercial banking experience
Required Knowledge, Skills, & Abilities:
* Proficient with Microsoft Word, Excel, and PowerPoint, including Excel modeling and Moody's statement models
* Strong oral and written communication skills
* Strong customer service skills
* Ability to understand the core competencies of a business and recognize deviation from those principals
* Strong organizational skills
* Ability to gather information and provide appropriate solutions
* Ability to communicate effectively with potential, new, and established client groups
* Ability to work in a group environment with a number of different individuals, both senior and junior
* Ability to create, build, and maintain effective and mutually beneficial business relationships with key commercial clients
* Ability to maintain confidentiality of secured information
* Ability to work in a competing and demanding market
* Ability to work in a goal focused team environment
$65k-99k yearly est. 60d+ ago
Commercial Banker II/III/IV
Synovus Financial Corp 4.7
Synovus Financial Corp job in LaGrange, GA
Develops and manages relationships with closely held businesses (i.e., founder owned, family businesses, private companies, etc.) having annual sales revenue from typically $2.5MM to -$75MM. Provides access to full compliment of commercial depsoit, cash management services, treasury management products and lending services that are tailored to the clients' specific needs. Contributes to bank growth and profitability by expanding client relationshps through advice-driven cross-selling efforts to the bank's other business lines including consumer and wealth segments.
Job Duties and Responsibilities
* Manages assigned client portfolio to retain and expand client relationships. Focus is on assessing client financial needs and providing the appropriate bank products (lending, deposits) as well as introducing clients to SMEs in adjacent areas (wholesale, treasury, wealth, trust, etc.) Meets and exceeds sales goals while delilvering outstanding client service as evidenced by client retention and growth.
* Develops new and existing customer relationships through networking, cross-selling opportunities and referrals to and from business product partners within the bank. Establishes and maintains comprehensive referral network to generate new client relationships. May assist higher-level commercial bankers with business development efforts.
* Collaborates with key business partners and subject matter experts to strategize and develop comprehensive relationships.
* Partners with branch manager and serves as the primary point of contact for the business customer. Serves as commercial banking expert for a branch or a group of branches.
* May generate SBA loans by proactively creating, developing and maintaining internal/external relationships.
* Proactively manages customer relationships by identifying financial needs, delivering solutions to meet the needs, and delivering quality customer service.
* Reviews applicant financial data to evaluate credit worthiness and assists with difficult credit situations.
* Negotiates terms and makes decisions on loans within limits or makes recommendations. Monitors outstanding loans to ensure ongoing credit worthiness.
* Represents Synovus within the community by actively serving in community organizations, participating in local chambers of commerce and other related leadership activities.
* Adheres to established loan policies and procedures. Works with commercial credit approval process to ensure that underwriting and credit quality standards are implemented and maintained.
* Uses professional knowledge and follows standard procedures to analyze information, determine course of action and resolve problems.
* Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
* Performs other related duties as required.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an equal opportunity employer committed to fostering an inclusive work environment.
Minimum Education:
Bachelor's Degree in Finance, Accounting, Business Administration or related discipline, or an equivalent combination of education and experience
Minimum Experience:
Three (3) years job specific work experience
Required Knowledge, Skills, & Abilities:
* Proficient sales and advisory skills
* Demonstrated credit skills
* Knowledge of lending guidelines and loan requirements
* Previous experience managing a loan portfolio
* Experience managing customer relationships
* Results driven business development calling skills
* Experience independently sourcing new business
* Ability to negotiate and influence actions in a professional and effective manner
#LI-JS1
$47k-67k yearly est. 60d+ ago
ACH Manager, Enterprise Products - onsite, Columbus - ACH Professional accreditation highly preferred
Synovus Financial Corp 4.7
Synovus Financial Corp job in Columbus, GA
The Enterprise Products Manager will establish, manage and supervise the operational product support and framework to monitor the activities of supervisors, team leads as well as various non-exempt staff in various operational product support teams in Enterprise Products. Manages the daily work-flow of a group of supervisors and team members and ensures the assigned area is appropriately staffed. Plans and coordinates activities within various operational product support assigned areas of responsibility.
Job Duties and Responsibilities
* Works with management to implement changes or initiatives to be addressed with the Enterprise Products team. Actively advises and assists with continuous improvement initiatives to improve existing business processes. Assists with Change Control documentation, implementing, maintaining, and verifying system changes for Enterprise Products applications and supported products.
* Continuously looks for opportunities for the improvement and simplification of processes to enhance response time and to identify opportunities for increased efficiency.
* Serves as a point of escalation for questions which may challenge operational processes or requirements. Establishes, assigns and monitors the Enterprise Products operational framework and ensures performance standards are maintained and documentation is processed in line with established compliance guidelines, company policies, and regulatory requirements.
* Maintains a high production performance standard within the assigned area including monitoring monthly production and errors related to goals. Ensures team members are knowledgeable of performance expectations and measurement tools. Monitors and measures overall team performance criteria ensuring performance criteria is maintained within acceptable guidelines.
* Actively participates and establishes training plans for the team and assist in training and onboarding of new team members. May develop and compile training reference materials.
* Develops and maintains effective working relationships with Synovus team members, vendors and customers. Understands the implications of decisions made, and who or what may be affected by the decisions.
* Coordinates staffing and scheduling for the teams to ensure appropriate coverage and work prioritization. Manages the time and attendance system for all team members. May coordinate the activities of an assigned group of documentation specialists.
* Manages staffing and budget considerations for the department. Assists management in the development and implementation of new policies, procedures and processes.
* Manages the annual performance management and merit processes for direct and indirect reports. Coaches and develops team members and builds a work environment where team members are engaged and feel a positive sense of achievement about their role in the company. Works closely with Human Resources regarding employee relations, compensation, training, posting and filling vacant positions and other Human Resources related matters.
* Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
* Performs other related duties as required.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an Equal Opportunity Employer committed to fostering an inclusive work environment.
#LI-KG1
Minimum Education:
* Bachelor's degree in Business Administration, Finance or related field or an equivalent combination of education and experience.
Minimum Experience:
* Six years of banking, financial services or product experience. Three years in a leadership role.
Required Knowledge, Skills, & Abilities:
* Knowledge of the Enterprise Product infrastructure for various banking products
* Knowledge of applicable regulations
* Knowledge and understanding of product procedures, applications and processing criteria
* Ability to understand, direct and improve processes
* Strong supervisory, strategic, leadership and motivational skills
* Performance measurement and management skills.
* Displays initiative and cooperative attitude, works wells in a team environment
* Attention to detail
* Strong written and oral communication skills
* Proficiency utilizing word processing and spreadsheet software programs
Preferred Knowledge, Skills, & Abilities:
* Lean or other process improvement experience preferred.
$41k-59k yearly est. 13d ago
AI Adoption & Enablement Manager
Synovus Financial Corp 4.7
Synovus Financial Corp job in Columbus, GA
The AI Adoption and Enablement Manager responsible for accelerating responsible AI usage across the organization-owning intake, prioritization, stakeholder alignment, and enablement programs that translate business needs into scalable AI solutions with measurable impact.
AI Adoption & Enablement Manager
* Own AI intake and demand shaping: Serve as the front door for AI opportunities-capturing requests, clarifying goals, assessing feasibility, and routing work to the right teams (Data/ML, Product, IT, Legal/Risk, Ops).
* Drive adoption with enablement programs: Build and run training, office hours, playbooks, and internal communications that help teams confidently use approved AI tools and workflows.
* Translate business needs into AI-ready requirements: Partner with stakeholders to define use cases, success metrics, data needs, constraints, and change impacts-turning ideas into clear problem statements and briefs.
* Manage the AI use-case portfolio: Maintain a prioritized backlog, facilitate scoring (value, effort, risk), and provide visibility into pipeline health, milestones, and outcomes.
* Champion responsible AI: Embed governance into the process by coordinating reviews for privacy, security, compliance, and model risk; ensure tools and solutions meet internal standards.
* Measure impact and tell the story: Track adoption, productivity gains, quality improvements, and ROI; publish dashboards, case studies, and success highlights to sustain momentum.
* Create a repeatable operating model: Establish lightweight processes, templates, and tooling for intake, evaluation, experimentation, rollout, and ongoing support.
* Partner across functions to scale: Act as a connector between business teams and technical delivery-aligning priorities, removing blockers, and ensuring solutions land well in day-to-day work.
* Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
* Performs other related duties as required.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an equal opportunity employer committed to fostering an inclusive work environment.
Minimum Education:
* Bachelor's Degree in Computer Science, Information Systems, Business Administration, or related field or an equivalent combination of education and experience.
Minimum Experience:
* Eight years of experience as a portfolio manager, preferably in a technology division in a large financial institution.
Required Knowledge, Skills, & Abilities:
* Knowledge of financial industry regulations and standards
* Understanding of technology and project management principles
* Strong understanding of technology trends and applications within the financial sector
* Strong leadership and decision-making skills
* Strong skills in strategic planning, risk management, and financial management
* Ability to work with diverse teams and stakeholders at all levels of the organization
* Verbal and written communication skills
Preferred Knowledge, Skills, & Abilities:
* Advanced degrees or certifications in project management or related disciplines
* Understanding of agile methodologies