Operations Specialist jobs at System One - 701 jobs
Permitting/Joint Use Specialist
System One 4.6
Operations specialist job at System One
Mountain Ltd. has an opening for a Permitting/Joint Use Specialist to work remotely, supporting PST time! Since 1979, Mountain Ltd. has successfully created and supported turnkey engineering solutions for traditional and wireless telecom providers across the United States. We are a national leader in the industry, providing high-quality engineering, on-time service delivery, and skilled personnel paired with innovative technology and creative solutions. Specialties include OSP/ISP engineering, design, permitting, right-of-way, and CAD for traditional and wireless telecommunications companies.
Job Description
Key responsibilities include:
+ Developing strategies for railroad and state DOT crossings, bridge projects, environmentally sensitive areas, and high-risk pole attachment requests
+ Negotiating with municipalities, state agencies, and pole owners to resolve escalated or disputed applications
+ Ensuring alignment between permitting, joint use, engineering, and construction to avoid redesigns or delays
+ Training and mentoring junior permitting staff
+ Ensuring joint use submissions meet both NESC and owner-specific requirements
+ Communicating risks, bottlenecks, and timelines to leadership on an ongoing basis
Qualifications:
+ must have a minimum of 5 years of continuous, relevant experience
+ Strong computer skills including but not limited to Microsoft office products (Excel, Word, PowerPoint, Outlook, etc.).
+ Ability to multi-task and strong verbal communication skills.
+ Must be analytical, detail oriented, and conscientious.
+ Must have a high level of initiative and follow-up support capability working with limited supervision.
Thank you for your interest in Mountain Ltd. For more career opportunities, please visit us at *******************
#M4
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
$40k-57k yearly est. 49d ago
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Operations Specialist
Archdiocese of San Antonio 3.3
San Antonio, TX jobs
Work Hours: 8:30 a.m. - 5:00 p.m. Workdays: Monday - Friday (weekends/evenings as needed) Location: 202 W French Pl, San Antonio TX. 78210
Mission: The mission of Catholic Charities is to provide for the needs of our community through selfless service under the sign of love.
Summary:
The OperationsSpecialist plays a vital role within the Administration department by providing versatile support across Human Resources, Compliance, Finance and Facilities. This position encompasses a blend of traditional administrative tasks and higher-level responsibilities, including generating reports, performing periodic file audits, supporting compliance efforts, and overseeing facilities financial management. The role demands strong organizational skills, attention to detail, and the ability to work independently on a variety of tasks that support the agency's operational efficiency.
Position Responsibilities:
Human Resources Support:
*Assist with posting job positions and managing recruitment documentation.
*Support onboarding and maintain personnel files with confidentiality and accuracy.
*Help coordinate training sessions and staff development activities.
Compliance Support:
*Conduct regular file audits to ensure compliance with agency and regulatory standards.
*Prepare and organize documentation for audits and compliance reporting.
Coordinate compliance meetings and follow up on action items.
Finance Support:
*Complete purchase orders, vendor communication, and receipt entry and tracking.
Generate and analyze basic financial and operational reports as needed.
*Complete invoice processing and documentation for budgeting purposes.
Facilities Support:
Conduct facilities checks as requested and document findings.
*Complete receipts for Facilities Directors
Coordinate maintenance requests and liaise with vendors or contractors.
Administrative and Strategic Support:
Organize and facilitate meetings, including scheduling, agenda preparation, and minute-taking.
Assist with strategic planning efforts by preparing materials, coordinating logistics, and maintaining records.
Manage general filing systems, both electronic and physical, ensuring easy retrieval and organization.
Provide ad hoc administrative support, including drafting correspondence and handling inquiries.
Other:
·Maintains compliance with applicable laws, regulations, policies and best practices
Work collaboratively with executive team and leadership to meet agency goals
Must complete all required professional trainings in a timely manner
Responsible for protecting the confidentiality of any information or material obtained in the service with the organization to include but not limited to client names and information, services rendered to clients, donors names and gifts, internal and external investigations or results of any investigations, and financial information.
Must be sensitive to the service population's cultural and socioeconomic characteristics.
Adhering to safety training and protocols on a daily basis, and taking precautionary measure to ensure the safety and well-being of self, others
Responsible for protecting the confidentiality of any information or material obtained in the service with the organization to include but not limited to clientnames and information, services rendered to clients, donors names and gifts, internal and external investigations or results of any investigations,and financial information
Adherence to the Code of Conduct and the Faith and Moral is mandatory
Every employee is required to take a solution-oriented approach in their interactions and undertakings, as well as being a team member that promotes collaboration and commitment to the Mission and Vision of the organization
Other duties as assigned by CAO/COO
Competencies
Results Oriented
Building Collaboration
Business Acumen
Communication
Critical Thinking
Requirements
Minimum Qualifications:
* Education
* Associates degree preferred; relevant experience may substitute for education
* Experience
* Experience in administrative or operational roles with a focus on multi-departmental support
License and Credentials
Reliable transportation
Valid driver license
Must have clean driving record
Minimum Knowledge and Skills:
Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Demonstrated ability to generate reports and conduct basic audits
Excellent organizational, communication, and problem-solving skills
Ability to prioritize tasks and work independently
Ability to respond to requests from multiple leaders
Ability to shifting priorities and collaborative work across departments
High level of professionalism with discretion with sensitive information
Proactive mindset with attention to detail and commitment to quality
Disclaimer:
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, etc.) This is a Grant funded position and salary is dependent on funding availability. Position can be eliminated at any time because of lack of funding to support this position.
Catholic Charities is an Equal Opportunity Employer. To view this and other employment opportunities please visit our website at *************** You must apply through our website and complete the application and upload your resume. No phone calls please. If you are chosen for an interview, you will be contacted.
Salary Description
19.00
$44k-68k yearly est. 8d ago
Membership Strategy & Operations Intern
American Chemical Society 4.7
Washington, DC jobs
The ACS Membership Strategy & Operations Department is composed of four/five individuals, and this intern would primarily work with the Program Manager for Acquisition and the Department's Assistant Director.
The Membership Strategy & Operations Intern will support the department's efforts around membership growth, community engagement, and improving overall retention. The ideal candidate has an interest in developing and executing strategic objectives, working with qualitative and quantitative data to drive decision-making, and collaborating with others across an organization.
Key Responsibilities:
The ideal candidate will be a college junior or senior working towards a bachelor's degree in chemistry, marketing, data science, or the social sciences that has a keen interest in marketing and communications, data analysis, relationship-building, developing and implementing strategy, organizational management, and constituent engagement.
This person will have strong written and oral communication skills, possess the ability to organize and adapt while engaging with different projects and groups of colleagues, display a willingness to collaborate with others and learn about organizational management. This person will maintain strong accountability for their work. Past volunteer experience, especially in a team/leadership position, is helpful.
Roles may include but not be limited to:
Supporting outreach to ACS global membership community by helping the Membership Strategy & Operations Department work towards achieving annual growth goals
Present non-member and non-paid constituents with compelling value propositions to get them to convert to being a paid member
Identify and validate patterns and assumptions around collected research and data
Collaborate with various team members to create and review marketing copy, written/visual reports, and social media content
Work across departments to assist in ensuring a clear, cohesive approach to membership acquisition and upgrades
Work within ACS member database and ecommerce systems to pull data and share with leadership
Meet regularly with colleagues across the society and help document action items
Assist with organizing and shipping ACS meeting materials
Possible other administrative tasks as needed
Education Requirements:
The Ideal candidate will be rising junior, senior or recent graduate or pursuing a Masters/PhD in Marketing, Social Sciences, Chemistry, Data Science
Required Qualifications:
* Currently pursuing a major in Marketing, Social Sciences, Chemistry, Data Science
Pay Transparency: This role is based in our Washington, D.C. office. The following are the intended hourly rates for this part time/nonexempt role: Rising Junior-$24.00; Rising Senior-$25.00; Current Grad/PhD Student- $29.00.
Any actual offer of employment, reflecting the total compensation package and benefits, will be made in the sole discretion of ACS. ACS reserves the right to amend or modify its employment benefits and compensation structure at any time.
* This position will be primarily based in the Washington D.C. (or applicable) office. ACS employees work a hybrid work schedule, consisting of working onsite, two days per week. Schedule flexibility may be required for this role to support in-office activities. While always welcome to work in the office, employees may work the other three days of the week from a location of their choice.
#LI-DNI
$54k-74k yearly est. 8d ago
Operations Coordinator II - 4814
Bronxworks 4.2
New York, NY jobs
BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have over 62 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.
Our family shelters are safe, welcoming spaces where families can stay temporarily while they work toward long-term stability. Program staff provide compassionate support, life-enhancing services, and community-based resources to help empower each family. Together, we guide families on their journey back to independence and into permanent housing.
RESPONSIBILITIES
Interaction with Supervisor, Clients, Staff, Funders and Collaterals:
Ensure that the building superintendent and staff maintain all aspects of the building's systems in good condition.
Responsible for ensuring the maintenance staff receives all the appropriate training to maintain the facility's safety standards.
Supervise vendors and ensure expenses are properly documented and payments quickly made.
Ensure all maintenance staff have access to the appropriate personal protective equipment and that staff are using the equipment properly.
Conduct monthly inspections of the entire facility, including all major building systems.
Ensure cross-shift communication.
Provide crisis intervention 24 hours a day regarding all aspects of building systems.
Provides on-call emergency responses to the program 24 hours a day.
Oversee the maintenance of equipment and furnishings and control supply distribution.
Plan, develop, implement, and assess operations policies and procedures for the facility.
Perform additional duties as assigned by the manager.
Documentation:
Maintain the work order management system in place as it applies to assigned BronxWorks site.
Operate quickly to cure any violations of the building code.
Manage the collection, presentation and reporting of operations data including incident reports and registration information.
Ensure regulatory compliance and that all required licenses and certificates from the Fire Department, Buildings Department, Department of Health, and all other pertinent city and state agencies are current and valid.
QUALIFICATIONS
Bachelor's Degree is required
Five years supervisory experience.
Experience initiating and developing building cleaning standards to conform with high levels of expectation.
Basic plumbing skills, such as the ability to snake clogged waste pipes and repair faucets.
Ability to understand, operate and oversee the proper maintenance of fire panels in all building facility.
On-call for emergencies during non-work hours, evenings, weekends and holidays.
Ability to safely change GFIs and other electrical outlets and switches.
Ability to identify mold conditions and know the steps for proper mediation.
Certification in operation of all fire department standards such as Standpipe with City Mains, Fire Drill Conductor, Maintenance of I side Alarm System and Supervision of Low PSI Oil Burner.
Proficiency in standards applied by the OSHA and Department of Health for kitchen operation, youth programs and congregate social service programs.
Security and fire safety licenses:
F02
S12 (City-wide Sprinkler System)
P99 (Low PSI Oil Burner)
S13 (Standpipe)
S14 (Standpipe)
F85 (Only at Willow / Fire Safety Director/ Active Shooter and Medical Emergency Prep)
OSHA General Industry Safety & Health
Strong computer skills including proficiency with MS Excel or other spreadsheet program.
Strong writing and communications skills.
PHYSICAL REQUIREMENTS
Ability to use a computer for prolonged periods.
Ability to occasionally lift and/or move up to 20 pounds.
Ability to stand, walk, or sit for long periods of time.
Ability to climb five flights of stairs Ability to bend and retrieve objects and/or documents.
Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather.
BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact *****************.
$43k-52k yearly est. 6d ago
Payload Specialist
Battelle Memorial Institute 4.7
Columbus, OH jobs
Battelle delivers when others can't. We conduct research and development, manage national laboratories, design and manufacture products and deliver critical services for our clients-whether they are a multi-national corporation, a small start-up or a government agency.
We recognize and appreciate the value and contributions of individuals from a wide range of backgrounds and experiences and welcome all qualified individuals to apply.
**Job Summary**
As a Payload Specialist you will collaborate with solution architects and systems designers to perform live-fire evaluation of energetic solutions to enable effectiveness testing analysis (i.e. penetration, fragmentation, incendiary, etc). The energetics testing will help provide rapid assessment of materials, components, or payloads and inform strategic decision-making processes to help maximize mission effects while meeting safety, interoperability, customization, and affordability requirements.
**Responsibilities**
+ Translate operational requirements into payload and component specifications for energetic materials and solutions.
+ Develop and implement Test Safety Plans (TSPs) and hazard analyses to ensure safe execution of live-fire and laboratory tests.
+ Plan and execute tailored test series including modeling, simulation, benchtop trials, and instrumented arena/chamber tests for payload effectiveness.
+ Operate and utilize advanced diagnostics such as high-speed video, flash X-ray, photon Doppler velocimetry (PDV), and pressure/Time of Arrival (TOA) probes during testing.
+ Support formulation tailoring, pressing, casting, and component/housing interface customization to optimize lethality, impulse, and fragmentation signatures.
+ Participate in small-scale sensitivity and shock-to-detonation transition experiments to assess and improve payload safety and performance.
+ Support integration of computational modeling and scale-up processes to close the loop between chemistry, processing, and measured performance.
+ Document and report test results, post-test analysis, and recommendations for operational tailoring and further development.
**Key Qualifications**
+ Associate's degree in a related field with 7+ years of experience, or an equivalent combination of education and experience.
+ Demonstrated ability to solve complex problems and work as a part of team.
+ Exhibits technical knowledge and troubleshooting skills to complete complex assignments.
+ Ability to generate and follow procedures of significant complexity.
+ Demonstrates knowledge and understanding behind applications by creatively troubleshooting and correctly interpreting results.
**Nice to Have**
+ Experience with model-based systems engineering (MBSE) methodologies.
+ Experience with DoD Architecture Framework (DoDAF) and/or Unified Architectural Framework (UAF).
+ Experience supporting DoD programs.
+ Active Top-Secret Clearance.
**Benefits: Live an Extraordinary Life**
We care about your well-being, not just on the job. Battelle offers comprehensive and competitive benefits to help you live your best life.
+ **Balance life through a compressed work schedule** : Most of our team follows a flexible, compressed work schedule that allows for every other Friday off-giving you a dedicated day to accomplish things in your personal life without using vacation time.
+ **Enjoy enhanced work flexibility, including a hybrid arrangement:** You have options for where and when you work. Our Together with Flexibility model allows you to work 60% in-office and 40% remote, with Monday and Tuesday as common in-office days, dependent on team and position needs.
+ **Take time to recharge** : You get paid time off to support work-life balance and keep motivated.
+ **Prioritize wellness** : Stay healthy with medical, dental, and vision coverage with wellness incentives and benefits plus a variety of optional supplemental benefits.
+ **Better together** : Coverage for partners, gender-affirming care and health support, and family formation support.
+ **Build your financial future** : Build financial stability with an industry-leading 401(k) retirement savings plan. For most employees, we put in 5 percent whether you contribute or not, and match your contributions on top of that.
+ **Advance your education** : Tuition assistance is available to pursue higher education.
**A Work Environment Where You Succeed**
For brilliant minds in science, technology, engineering and business operations, Battelle is the place to do the greatest good by solving humanity's most pressing challenges and creating a safer, healthier and more secure world.
You will have the opportunity to thrive in a culture that inspires you to:
+ Apply your talent to challenging and meaningful projects
+ Receive select funding to pursue ideas in scientific and technological discovery
+ Partner with world-class experts in a collaborative environment
+ Nurture and develop the next generation of scientific leaders
+ Give back to and improve our communities
**Vaccinations & Safety Protocols**
_Battelle may require employees, based on job duties, work location, and/or its clients' requirements to follow certain safety protocols and to be vaccinated against a variety of viruses, bacteria, and diseases as a condition of employment and continued employment and to provide documentation that they are fully vaccinated. If applicable, Battelle will provide reasonable accommodations based on a qualified disability or medical condition through the Americans with Disabilities Act or the Rehabilitation Act or for a sincerely held religious belief under Title VII of the Civil Rights Act of 1964 (and related state laws)._
_Battelle is an equal opportunity employer. We provide employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity or expression, marital status, age, genetic information, disability, veteran-status veteran or military status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within Battelle._
The above statements are intended to describe the nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, activities and skills required of staff members. **No statement herein is intended to imply any authorities to commit Battelle unless special written permission is granted by Battelle's Legal Department.**
For more information about our other openings, please visit ************************
$82k-103k yearly est. 6d ago
Payload Specialist
Battelle Memorial Institute 4.7
Dayton, OH jobs
Battelle delivers when others can't. We conduct research and development, manage national laboratories, design and manufacture products and deliver critical services for our clients-whether they are a multi-national corporation, a small start-up or a government agency.
We recognize and appreciate the value and contributions of individuals from a wide range of backgrounds and experiences and welcome all qualified individuals to apply.
**Job Summary**
As a Payload Specialist you will collaborate with solution architects and systems designers to perform live-fire evaluation of energetic solutions to enable effectiveness testing analysis (i.e. penetration, fragmentation, incendiary, etc). The energetics testing will help provide rapid assessment of materials, components, or payloads and inform strategic decision-making processes to help maximize mission effects while meeting safety, interoperability, customization, and affordability requirements.
**Responsibilities**
+ Translate operational requirements into payload and component specifications for energetic materials and solutions.
+ Develop and implement Test Safety Plans (TSPs) and hazard analyses to ensure safe execution of live-fire and laboratory tests.
+ Plan and execute tailored test series including modeling, simulation, benchtop trials, and instrumented arena/chamber tests for payload effectiveness.
+ Operate and utilize advanced diagnostics such as high-speed video, flash X-ray, photon Doppler velocimetry (PDV), and pressure/Time of Arrival (TOA) probes during testing.
+ Support formulation tailoring, pressing, casting, and component/housing interface customization to optimize lethality, impulse, and fragmentation signatures.
+ Participate in small-scale sensitivity and shock-to-detonation transition experiments to assess and improve payload safety and performance.
+ Support integration of computational modeling and scale-up processes to close the loop between chemistry, processing, and measured performance.
+ Document and report test results, post-test analysis, and recommendations for operational tailoring and further development.
**Key Qualifications**
+ Associate's degree in a related field with 7+ years of experience, or an equivalent combination of education and experience.
+ Demonstrated ability to solve complex problems and work as a part of team.
+ Exhibits technical knowledge and troubleshooting skills to complete complex assignments.
+ Ability to generate and follow procedures of significant complexity.
+ Demonstrates knowledge and understanding behind applications by creatively troubleshooting and correctly interpreting results.
**Nice to Have**
+ Experience with model-based systems engineering (MBSE) methodologies.
+ Experience with DoD Architecture Framework (DoDAF) and/or Unified Architectural Framework (UAF).
+ Experience supporting DoD programs.
+ Active Top-Secret Clearance.
**Benefits: Live an Extraordinary Life**
We care about your well-being, not just on the job. Battelle offers comprehensive and competitive benefits to help you live your best life.
+ **Balance life through a compressed work schedule** : Most of our team follows a flexible, compressed work schedule that allows for every other Friday off-giving you a dedicated day to accomplish things in your personal life without using vacation time.
+ **Enjoy enhanced work flexibility, including a hybrid arrangement:** You have options for where and when you work. Our Together with Flexibility model allows you to work 60% in-office and 40% remote, with Monday and Tuesday as common in-office days, dependent on team and position needs.
+ **Take time to recharge** : You get paid time off to support work-life balance and keep motivated.
+ **Prioritize wellness** : Stay healthy with medical, dental, and vision coverage with wellness incentives and benefits plus a variety of optional supplemental benefits.
+ **Better together** : Coverage for partners, gender-affirming care and health support, and family formation support.
+ **Build your financial future** : Build financial stability with an industry-leading 401(k) retirement savings plan. For most employees, we put in 5 percent whether you contribute or not, and match your contributions on top of that.
+ **Advance your education** : Tuition assistance is available to pursue higher education.
**A Work Environment Where You Succeed**
For brilliant minds in science, technology, engineering and business operations, Battelle is the place to do the greatest good by solving humanity's most pressing challenges and creating a safer, healthier and more secure world.
You will have the opportunity to thrive in a culture that inspires you to:
+ Apply your talent to challenging and meaningful projects
+ Receive select funding to pursue ideas in scientific and technological discovery
+ Partner with world-class experts in a collaborative environment
+ Nurture and develop the next generation of scientific leaders
+ Give back to and improve our communities
**Vaccinations & Safety Protocols**
_Battelle may require employees, based on job duties, work location, and/or its clients' requirements to follow certain safety protocols and to be vaccinated against a variety of viruses, bacteria, and diseases as a condition of employment and continued employment and to provide documentation that they are fully vaccinated. If applicable, Battelle will provide reasonable accommodations based on a qualified disability or medical condition through the Americans with Disabilities Act or the Rehabilitation Act or for a sincerely held religious belief under Title VII of the Civil Rights Act of 1964 (and related state laws)._
_Battelle is an equal opportunity employer. We provide employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity or expression, marital status, age, genetic information, disability, veteran-status veteran or military status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within Battelle._
The above statements are intended to describe the nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, activities and skills required of staff members. **No statement herein is intended to imply any authorities to commit Battelle unless special written permission is granted by Battelle's Legal Department.**
For more information about our other openings, please visit ************************
$82k-103k yearly est. 6d ago
SERVICES SPECIALIST
Accessible Space, Inc. 3.5
Las Vegas, NV jobs
Accessible Space, a national nonprofit provider of housing and personal care services to
adults with disabilities, seeks a Full time Services Specialist in Las Vegas.
The Services Specialist provides support to the Services Manager by providing direct
and administrative support and mentoring staff. Duties include assisting in
staff development by: meeting with staff; modeling appropriate work behaviors, directing
work flow as needed; assisting staff with problem-solving.
Qualifications: Minimum of three years of experience working with individuals with traumatic brain injury,
developmental disabilities, or behavioral health issues.
Excellent communication, problem-solving, interpersonal, and organizational skills
We offer a generous compensation package - health and dental insurance, daily pay, paid time off, paid holidays, education reimbursement and much more!!
We want you to join our team! You will work with the best and brightest team members.
$29k-34k yearly est. 8d ago
Teen Parent Specialist I AM
Archdiocese of San Antonio 3.3
San Antonio, TX jobs
Work Days: Tuesday thru SaturdayWork Hours: 6:30 a.m. to 2:30 p.m.Work Location: 1115 Mission Rd., San Antonio, TX 78210
Mission: Seton Home works to break the cycle of abuse and poverty by providing a caring home, education, and support services necessary to transform the lives of pregnant and parenting teen mothers and their children.
Summary:
Responsible for the overall wellbeing, care and supervision of adolescent mothers' ages 12- 18. Young adults 18-21 years old and their children ages 0-5 years old. The Teen Parent Specialist works in providing services to clients in a residential setting and applies trauma informed practices to provide a safe and caring environment. The Teen Parent Specialist is responsible for learning life skills and parenting curriculum and teach it to clients in their daily home-like environment. This role is authorized to take reasonable action necessary to carry out responsibilities assigned as long as such actions do not deviate from established organizational policies and are consistent with program guidelines and sound professional judgment.
Position Responsibilities:
*Plan, lead and implement parenting, educational, independent living skills, and recreational activities during your shift as assigned.
* Build a positive relationship with each program participant and foster positive connections with mothers and their children.
*Effectively manage the group of children assigned to you. Maintain and enforce agency policies and procedures to maintain youth rights and appropriate discipline.
*Actively engage with participants with the goal of fostering positive and age appropriate development of each participant.
Ability to meet deadlines and documentation completely and accurately in accordance with state licensing, contractors, and various funders.
Conduct yourself in a professional manner as a representative of Seton Home with participants, staff, children, school staff and anyone who comes in contact with your role.
Maintain positive culturally competent relationships with residents and staff.
Required and responsible for documenting client progress and interactions via online database(s)
Follow reporting and notification protocol for serious incidents.
Adhering to safety training and protocols on a daily basis, and taking precautionary measure to ensure the safety and well-being of self, others.
Responsible for administering medication, as needed, to residents and their children;
Provide input into development of resident treatment and service plans as appropriate to your supervisor.
Learn and practice DFPS Client Youth Rights, Minimum Standards, contractor and funder requirements.
Assume responsibility for transportation when needed to airport, court, activities, hospital emergencies, and other appointments as needed and when transporter is not available.
Responsible for the care of tender age children 0-5 in the event that the mother refuses to parent child.
Maintain and uphold agency policies regarding professional boundaries with clients.
Apply de-escalation techniques and Emergency Behavior Intervention techniques as trained.
Gain a working knowledge of policies.
Possess maturity, sense of confidence and emotional stability.
Must be sensitive to the service population's cultural and socioeconomic characteristics.
Responsible for protecting the confidentiality of any information or material obtained in the service with the organization to include but not limited to client names and information, services rendered to clients, donors names and gifts, internal and external investigations or results of any investigations, and financial information.
Adherence to the Code of Conduct and the Faith and Moral is mandatory.
Every employee is required to take a solution-oriented approach in their interactions and undertakings, as well as being a team member that promotes collaboration and commitment to the Mission and Vision of the organization.
As a Seton Home employee, attendance and successful completion of New Employee Orientation and Training is mandated for the position. The inability to meet this requirement will conclude employment with the Agency.
Other duties as assigned.
Shift Specific Expectation & Responsibilities:
Morning Routine
Participate in shift transition to obtain information regarding resident's well-being, areas of concern, updates from the leadership team, etc.
Conduct medical cart exchange between shift transition to verify medications are accounted for and have been administered and properly logged on the medication logs, etc.
Administer prescribed and OTC medications to clients and their children, as needed
Ensure that residents and their children are woken up with sufficient time to prepare for their day and inform them of any appointments, meetings or sessions scheduled for the day according to the program daily calendar
Transport clients to where they need to be, as needed
Supervise, interact and engage clients who are unable to attend school/work
Teach resident life-skills through daily interactions and assist residents with tasks as necessary
This may include room cleanliness, hygiene practices, how to wash clothes, healthy eating habits, etc.
Ensure basic needs of all participants and their children are met
Complete room and safety checks with the goal to maintain a safe physical environment for all participants of the program
Document client progress and interactions/services provided via online database system(s)
Document and notify shift supervisor of any serious incident occurrences
Lead and participate in client activities that are assigned during your shift; ensuring to document participation status in resident Activity Logs
Process new medication and discard expired or discontinued medication, as necessary or directed by supervisor
Process and distribute requested needs such as hygiene products, clothing, toiletries, etc. and document accordingly and timely in agency database
Complete transition report with oncoming shift
Competencies
Competency Description
Adaptability Ability to adjust to changing conditions and remain committed to excellence.
Communication Ability to effectively share information and ideas of various degree of difficulty and sensitivity
through different means of communication and to diverse audiences. (Verbal and/or written)
Critical Thinking Ability to actively and skillfully process and generate information and belief using a set of core
skills - analysis, evaluation, inference, deductive reasoning, and inductive reasoning.
De-escalation Ability to sense a potential or occurring crisis or volatile situation and engage in a manner that
reduces the intensity or conflict.
Empathy Ability to understand and share the feelings of another.
Resilience Ability to deal effectively with pressure, and remain optimistic and persistent, despite challenging
situations.
Solution Oriented Ability to identify various challenges, think outside the box, be innovative, and formulate
possible solutions.
Stress Management Ability to remain focused and use emotional intelligence despite stressful situations and
competing priorities.
Teamwork Ability to listen and respond constructively with others fostering collaboration and team success.
Technology Ability to apply technical knowledge and skills to solve a wide range of complex challenges, which
may require innovation and attention to security of confidential information.
Requirements
Minimum Qualifications:
* Education and Experience
* Associate's Degree Preferred in a Human Services Field, Education, and Psychology etc. Minimum High School Diploma or GED.
Physical Demands Frequency
Lifting up to 20 to 40 pounds O
Reach above shoulder height F
Sitting F
Reach below shoulder height F
Walking F
Driving F
Running O
Stooping F
Standing C
Pushing R
Bending waist (forward or sideways) F
Pulling O
Balancing R
Talking C
Squatting R
Hearing C
Climbing R
Crawling R
Repetitive motions C
Other:
Disclaimer:
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, etc.) This is a Grant funded position and salary is dependent on funding availability. Position can be eliminated at any time because of lack of funding to support this position.
Seton Home is an Equal Opportunity Employer. To view this and other employment opportunities please visit our website at ******************** You must apply through our website and complete the application and upload your resume. No phone calls please. If you are chosen for an interview, you will be contacted.
Salary Description
$15.00
$47k-71k yearly est. 2d ago
Peer Specialist
Abode Services 3.9
San Jose, CA jobs
Abode, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking Peer Specialist for our Renascent Place program in San Jose, CA. About the role: The Peer Specialist provides outreach, case management, or rehabilitative services. This position, along with team members will provide outreach, engage, house, and wrap around clinical services to participants. These participants will be identified through county data and other assessment processes as being the most frequent users of emergency services, criminal justice, and other homeless/county services in the County. Program participants will have Serious Mental Health Disorders, Substance Use Disorders, and/or Chronic Health Conditions.
The People and Culture: You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with Abode Services regularly recognizes employees' efforts, seeks employees' input, and cares for employees as people with lives outside of work. We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate. People of color make up nearly 70% of our workforce and we strive to recruit and retain employees from all backgrounds.
Our Benefits & Perks:
$25.00-$27.50/ DOE
100% paid health, vision, and dental options
19 PTO days & 12 Holidays per year
Voluntary benefits: FSA, EAP, Commuter Checks, Life Insurance, Legal, and more
3% retirement match/contribution
Professional Development Trainings and Opportunities, Leadership Academy Programs, and All Staff Events
Dynamic, mission-driven culture and supportive leadership. We support you in supporting others
How You Make an Impact:
Provide outreach and engagement to homeless adults to locate referred individuals. Locations include but are not limited to encampments, parks, shelters, treatment facilities, jail, court, etc.
Help re-engage participants enrolled in the program who have lost contact with the team.
Assist in interviewing and completing initial intakes with clients, gathering, and assembling related information, and maintaining appropriate records and files. Maintain thorough and concise case notes.
Assist in linking participants with community treatment services for mental health, substance recovery, physical health care, financial assistance, educational and employment services, housing, advocacy, socialization activities, and other services.
Assist participants with establishing goals and strategies for increasing self-sufficiency. Assist participants with accessing public benefits (i.e., General Assistance, Food Stamps, and SSI).
Support participants as they navigate the criminal justice and court systems. Advocate for participants by interacting with judges, court mental health staff, public defenders, etc.
Help participants develop a Wellness Recovery Action Plan.
Provide support, role modeling, and coaching to participants in the program.
Attend clinical, administrative, and case conferencing meetings as dictated by the program supervisor.
Enter all data on time and correctly to support program evaluation and outcomes tracking.
Ensure proper and timely documentation of services including written case notes using the BIRP formats and billing services to Medi-Cal.
Assist the Program Manager, Clinical Supervisor, and other staff as needed.
Other duties as assigned.
How You Meet Qualifications:
High school diploma or equivalent required.
Personal life experiences with recovery from addiction, homelessness, and/or mental health recovery required.
Six months of field experience working with people experiencing homelessness.
Use of personal vehicle and proof of a valid and current California Driver's License and current insurance along with a clean DMV record required.
COMPETENCIES:
Excellent verbal & written communication, organizational, and time management skills.
Strong analytical and problem-solving skills with meticulous attention to detail.
Ability to work well independently and collaboratively with teams.
Possess an understanding of and practice cultural sensitivity.
Experience in building rapport and engaging in the most difficult to serve participants.
Experience and ability to build supportive and respectful working relationships with individuals with disabilities and/or are experiencing homelessness that instills hope and promotes self-determination using a strengths-based approach.
Sensitivity to and understanding of the special needs of the homeless.
Proficiency in Microsoft Office programs, systems, and platforms.
Ability to learn and use required mobile devices and business-related applications.
High degree of emotional intelligence, cultural humility, with a proven track record to build and maintain effective relationships with a wide variety of internal and external contacts.
Notice: This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Services reserves the right to change, add, delete, upgrade, or downgrade the position as dictated by business necessity at any time with or without notice.
Notice: Abode Services is an Equal Opportunity Employer/Drug Free Workplace
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$45k-56k yearly est. 8d ago
Parenting Time Specialist
Bethany 4.0
Kalamazoo, MI jobs
Hours: Full-time (40 hrs/week) Salary Range: $18 - $20/hourly At Bethany Christian Services, we believe families providethe strongest foundation for care and connection. That's why we focus onstrengthening and empowering families, always advocating for family-centeredsolutions to keep children safe. Our work began in 1944 with the care ofa single child. Today, inspired by our faith, our aim is to demonstrate thelove and compassion of Jesus in our services for children, youth, andfamilies. Working at Bethany means joining a team of nearly 2,000 dedicatedprofessionals with diverse skills, serving communities across the country.Together, we're united in our mission and these shared values: we're motivatedby our faith, we support one another, we champion justice, we pursueexcellence, and we're in it for the long haul.
As a Parenting Time Specialist, you will be primarily responsible for receiving referrals from Case Manager(s) to work with identified families on parenting skills and home organization. This individual is also responsible for documenting the involvement and provide feedback on goals, assessments and progress of the familial relationship to Case Manager.
This position is expected to function effectively with regular supervision while following the guidelines given on procedures, along with agency, federal, and state regulatory requirements.
ESSENTIAL JOB RESPONSIBILITIES
Work collaboratively with the biological families while supervising parenting time;
Coordinate visits with the children, biological parents, foster parents and case aides in accordance to the courts and/or case plan;
Utilize the parenting time observation report to document interactions during visits;
Redirect parents as needed to ensure physical and emotional safety for all involved parties;
Use a strengths-based perspective in working with families;
Write Parenting Time Assessment narrative for Updated Service plans and provide to the assigned Case Manager to input this information;
Attend court hearing(s) and testify regarding families progress, as needed;
Attend CWTI training, as requested;
Assist with carrying a small caseload, as assigned;
Complete other duties as assigned.
QUALIFICATIONS:
Bachelor's degree in Human Services, Social Work, or equivalent field of study from an accredited college;
Must possess the ability to engage, and communicate effectively with a diverse group of individuals;
Must possess excellent observation, and organizational skills;
Excellent verbal and written communication skills;
Work well under pressure and adaptable to change;
Must have an ability to work flexible work hours to include some evenings and weekends;
Computer skillssufficient to perform essential functions including knowledge of MicrosoftOffice suite;
Must be 21 years old with a valid driver'slicense with at least 3 years driving experience to operate a vehicle on behalfof Bethany. Must also pass a Motor Vehicle Records (MVR) check and maintain areliable vehicle with proof of adequate insurance coverage;
Pass a criminal history screen, including state and local child protection agency registries;
Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.
#LI-KD1
$18-20 hourly 2d ago
Parenting Time Specialist
Bethany Christian Services 3.8
Benton Harbor, MI jobs
Hours: Full-time (40 hrs/week)
Salary Range: $18 - $20/hourly
At Bethany Christian Services, we believe families provide the strongest foundation for care and connection. That's why we focus on strengthening and empowering families, always advocating for family-centered solutions to keep children safe. Our work began in 1944 with the care of a single child. Today, inspired by our faith, our aim is to demonstrate the love and compassion of Jesus in our services for children, youth, and families. Working at Bethany means joining a team of nearly 2,000 dedicated professionals with diverse skills, serving communities across the country. Together, we're united in our mission and these shared values: we're motivated by our faith, we support one another, we champion justice, we pursue excellence, and we're in it for the long haul.
As a Parenting Time Specialist, you will be primarily responsible for receiving referrals from Case Manager(s) to work with identified families on parenting skills and home organization. This individual is also responsible for documenting the involvement and provide feedback on goals, assessments and progress of the familial relationship to Case Manager.
This position is expected to function effectively with regular supervision while following the guidelines given on procedures, along with agency, federal, and state regulatory requirements.
ESSENTIAL JOB RESPONSIBILITIES
Work collaboratively with the biological families while supervising parenting time;
Coordinate visits with the children, biological parents, foster parents and case aides in accordance to the courts and/or case plan;
Utilize the parenting time observation report to document interactions during visits;
Redirect parents as needed to ensure physical and emotional safety for all involved parties;
Use a strengths-based perspective in working with families;
Write Parenting Time Assessment narrative for Updated Service plans and provide to the assigned Case Manager to input this information;
Attend court hearing(s) and testify regarding families progress, as needed;
Attend CWTI training, as requested;
Assist with carrying a small caseload, as assigned;
Complete other duties as assigned.
QUALIFICATIONS:
Bachelor's degree in Human Services, Social Work, or equivalent field of study from an accredited college;
Must possess the ability to engage, and communicate effectively with a diverse group of individuals;
Must possess excellent observation, and organizational skills;
Excellent verbal and written communication skills;
Work well under pressure and adaptable to change;
Must have an ability to work flexible work hours to include some evenings and weekends;
Computer skills sufficient to perform essential functions including knowledge of Microsoft Office suite;
Must be 21 years old with a valid driver's license with at least 3 years driving experience to operate a vehicle on behalf of Bethany. Must also pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage;
Pass a criminal history screen, including state and local child protection agency registries;
Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.
#LI-KD1
$18-20 hourly 2d ago
Parenting Time Specialist
Bethany Christian Services 3.8
Kalamazoo, MI jobs
Hours: Full-time (40 hrs/week)
Salary Range: $18 - $20/hourly
At Bethany Christian Services, we believe families provide the strongest foundation for care and connection. That's why we focus on strengthening and empowering families, always advocating for family-centered solutions to keep children safe. Our work began in 1944 with the care of a single child. Today, inspired by our faith, our aim is to demonstrate the love and compassion of Jesus in our services for children, youth, and families. Working at Bethany means joining a team of nearly 2,000 dedicated professionals with diverse skills, serving communities across the country. Together, we're united in our mission and these shared values: we're motivated by our faith, we support one another, we champion justice, we pursue excellence, and we're in it for the long haul.
As a Parenting Time Specialist, you will be primarily responsible for receiving referrals from Case Manager(s) to work with identified families on parenting skills and home organization. This individual is also responsible for documenting the involvement and provide feedback on goals, assessments and progress of the familial relationship to Case Manager.
This position is expected to function effectively with regular supervision while following the guidelines given on procedures, along with agency, federal, and state regulatory requirements.
ESSENTIAL JOB RESPONSIBILITIES
Work collaboratively with the biological families while supervising parenting time;
Coordinate visits with the children, biological parents, foster parents and case aides in accordance to the courts and/or case plan;
Utilize the parenting time observation report to document interactions during visits;
Redirect parents as needed to ensure physical and emotional safety for all involved parties;
Use a strengths-based perspective in working with families;
Write Parenting Time Assessment narrative for Updated Service plans and provide to the assigned Case Manager to input this information;
Attend court hearing(s) and testify regarding families progress, as needed;
Attend CWTI training, as requested;
Assist with carrying a small caseload, as assigned;
Complete other duties as assigned.
QUALIFICATIONS:
Bachelor's degree in Human Services, Social Work, or equivalent field of study from an accredited college;
Must possess the ability to engage, and communicate effectively with a diverse group of individuals;
Must possess excellent observation, and organizational skills;
Excellent verbal and written communication skills;
Work well under pressure and adaptable to change;
Must have an ability to work flexible work hours to include some evenings and weekends;
Computer skills sufficient to perform essential functions including knowledge of Microsoft Office suite;
Must be 21 years old with a valid driver's license with at least 3 years driving experience to operate a vehicle on behalf of Bethany. Must also pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage;
Pass a criminal history screen, including state and local child protection agency registries;
Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.
#LI-KD1
$18-20 hourly 2d ago
Parent Peer Specialist-SHINE **$5,000.00 Hiring Incentive** (for this specific role)
La Causa, Inc. 3.8
Milwaukee, WI jobs
La Causa Social Services is dedicated to supporting youth and young adults with complex mental health, developmental, and behavioral needs as well as their families, and is seeking an engaging, upbeat, and supportive Parent Peer Specialist to join our Youth Comprehensive Community Services Team.
Why Join La Causa, Inc.?
Meaningful work supporting individuals and families in crisis.
Collaboration with a network of professionals in crisis response.
Professional development and training opportunities.
Potential for career advancement within the organization.
Competitive benefits and paid leave including a day off for your birthday!
**$5,000.00 Hiring Incentive** (for this specific role)
Your Role: As a Parent Peer Specialist, you will provide personalized support to parents and caregivers navigating services for children with complex mental health, developmental, and behavioral needs. Drawing from your own lived experience, you will empower families, advocate for their voices, and help them overcome barriers to accessing care.
What You'll Do:
Provide Personalized Support - Offer one-on-one support to parents and caregivers at home and in the community, helping them engage with services and achieve their family's goals.
Reengage Disconnected Families - Reach out to parents who have disengaged or face barriers to participation. Understand their perspectives and work to reconnect them with needed services.
Empower Parents and Caregivers - Help parents build skills in self-care, crisis management, and navigating systems of care. Provide mentorship and education to support youth and their families with ongoing needs centered around complex mental health, developmental, and behavioral needs.
Advocate for Families - Ensure parents' voices are heard in meetings with youth child and family teams, schools, legal systems, and community partners.
Collaborate with Care Teams - Work closely with care coordinators to ensure that the goals and needs of parents, as outlined in the care plan, are met.
Share Insight and Expertise - Offer valuable input to the care team by sharing your understanding of the challenges parents face when raising children with complex needs.
Ensure Compliance - Follow all legal, organizational, and contractual policies, including audits, licensing requirements, and program evaluations.
Promote Communication and Cooperation - Build and maintain positive relationships with families, care teams, and community stakeholders.
Fulfill Mandated Reporting Duties - Comply with all mandated reporting requirements related to child safety and welfare.
Engage in Ongoing Learning - Attend meetings, training, and professional development activities as needed.
Support the Team - Take on additional tasks as assigned to contribute to the success of the program.
What we are looking for:
Social Work or related field (Required). Master's degree from an accredited school in Social Work or related field (Highly preferred).
Wisconsin Certification as a Peer Specialist and/or Parent Peer Specialist.
Lived experience of parenting a child with mental health and/or developmental disabilities.
Proven ability to work with and support children, young adults, and families.
Bilingual (Spanish and English), spoken and written. (Highly preferred).
Positive and People-Oriented - Friendly, approachable, and a good listener with an upbeat attitude and a collaborative spirit.
Excellent organizational, and multitasking skills.
Strong verbal, written, and interpersonal communication skills with the ability to work effectively in a team environment.
Proficiency in Microsoft Office Suite.
Reliable transportation, a valid Wisconsin driver's license, state-minimum auto insurance, and the ability to meet La Causa, Inc. driving standards.
Must successfully pass all required criminal background checks.
Day-to-Day setting:
Work in both office and field settings (travel required)
Flexible work hours including evenings or weekends, based on program needs.
Regularly required to drive, stand, sit, reach, stoop, bend, and walk. Employee is frequently required to see, talk, or hear. Finger dexterity is also required. Infrequent lifting, including files, will be encountered.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions
Connect with our Internal Recruiter: ******************
About La Causa, Inc.:
La Causa, Inc., founded in 1972, is one of Wisconsin's largest bilingual, multicultural agencies. Our mission is to provide children, youth and families with quality, comprehensive services to nurture healthy family life and enhance community stability. We have several divisions that provide vital services to the community including Crisis Nursery & Respite Center, Early Education & Care Center, La Causa Charter School, Social Services: Adult Services and Youth Services, and Administration. At the heart of our mission is the dedicated staff that welcomes all into Familia La Causa and serves the children and families of Milwaukee.
You can learn more about La Causa at
*****************************
$35k-44k yearly est. 5d ago
Giving Operations Specialist
Lifechurch.Tv 4.3
Edmond, OK jobs
The Giving OperationsSpecialist is primarily responsible for supporting the day-to-day operations of Life.Church's giving systems across multiple platforms. This role focuses on accurate data entry and processing, executing routine audits and verifications, and assisting with giver support while coordinating with technical teams to address system needs. The Giving OperationsSpecialist utilizes their skillset to deliver outcomes that align with the direction of their team to further Life.Church's mission and to reach people for Christ.
At Life.Church, we exist to lead people to become fully devoted followers of Christ. It's been our mission since 1996 and has guided us every day. Leading people isn't just an expectation; it's a necessity. It's a cornerstone of our culture. That's why we're always seeking leaders-leaders like you-to bring your skills to life. We are one church meeting in multiple locations, and we want to help you become the person God made you to be. What You'll Do
Partner with our data team to provide accurate weekly giving reports
Maintain accurate and secure Giver records for both Life.Church and YouVersion
Lead the preparation of Giving Statements at year-end
Perform routine audits for both Life.Church and YouVersion
Monitor giving reports provided to leadership and flag data issues
Ensure record completeness for advantaged giving and provide acknowledgements
Maintain policy documentation with proper IRS citations and sources
Partner with technical teams regarding database and systems projects
Provide exceptional secondary customer service for both Life.Church and YouVersion Givers
Partner with the team on daily ticket support
Partner with the Campus Giving Specialist on weekend giving and campus support
Provide additional weekend or holiday coverage as needed
Assist with solving complex giver issues as needed
Skills Needed to Succeed
Detail-oriented with exceptional organizational skills and follow-through
Strong analytical abilities with a knack for identifying discrepancies and solving complex problems
Proficient in database management and comfortable learning new technical systems
Joyfully and passionately provide excellent customer service
Ability to self-motivate, make independent decisions, and solve problems
A gifted communicator; in writing, on the phone, and in person
Maintains flexibility to adapt to changes and take on new responsibilities as the organization grows
Ability to collaborate with others and work independently
Ability to coordinate project activities, track progress, and deliver timely updates to leaders
High School Diploma or GED
2-4 years of related work experience in operations or administration roles
Benefits We Offer・ Paid parental leave, including maternity, paternity, and adoption leave.・ Generous employer-paid leave for the use of vacation, sick time, and other qualifying reasons. ・ Innovative and comprehensive Medical, Dental, and Vision insurance that provides team members with useful resources and savings to navigate their holistic health. ・ Life insurance policy provided for all staff members at 2x annual salary at no cost. Additional life insurance coverage is available to purchase. ・ Short-Term and Long-Term disability is covered at 100% for full-time qualified staff members.・ Comprehensive wellness and mental health benefits allow staff to proactively invest in their physical and emotional health.・ Generous 401(k) retirement plan allowing a team member to have up to 12.5% (including employee contribution, employer match, and employer discretionary contribution) contributed into their account in their first year. It doesn't stop there-the more years on staff, the greater the investment! ・ $160 annually in development dollars for team members to invest in their professional growth. ・ Casual dress and work environment.・ And much more!
Our Beliefs, Culture, and Commitment to DiversityAt Life.Church, every staff member, and intern is a minister and is expected to engage in the church's ministry fully. We consider ministry readiness and an individual's capacity to represent Life.Church's beliefs as a minister during the selection process for all staff and intern positions. An essential function within every position held by a staff member or intern at Life.Church is to uphold and represent the beliefs of Life.Church. Learn more about what we believe at Life.Church.
While we unite around our mission, we know unity doesn't mean uniformity. Our calling is too great, and our mission is too important not to be intentional about strengthening our team through diversity. We know that diverse perspectives in race, ethnicity, background, age, and gender are essential to reaching the world for Christ. To learn more about how we strengthen our team through diversity, visit our careers page.
All data collected in our application process, from resume collection to application questions, is used for recruitment purposes only.
$35k-61k yearly est. Auto-Apply 60d+ ago
Giving Operations Specialist
Life.Church 4.3
Edmond, OK jobs
Job DescriptionThe Giving OperationsSpecialist is primarily responsible for supporting the day-to-day operations of Life.Church's giving systems across multiple platforms. This role focuses on accurate data entry and processing, executing routine audits and verifications, and assisting with giver support while coordinating with technical teams to address system needs. The Giving OperationsSpecialist utilizes their skillset to deliver outcomes that align with the direction of their team to further Life.Church's mission and to reach people for Christ.
At Life.Church, we exist to lead people to become fully devoted followers of Christ. It's been our mission since 1996 and has guided us every day. Leading people isn't just an expectation; it's a necessity. It's a cornerstone of our culture. That's why we're always seeking leaders-leaders like you-to bring your skills to life. We are one church meeting in multiple locations, and we want to help you become the person God made you to be. What You'll Do
Partner with our data team to provide accurate weekly giving reports
Maintain accurate and secure Giver records for both Life.Church and YouVersion
Lead the preparation of Giving Statements at year-end
Perform routine audits for both Life.Church and YouVersion
Monitor giving reports provided to leadership and flag data issues
Ensure record completeness for advantaged giving and provide acknowledgements
Maintain policy documentation with proper IRS citations and sources
Partner with technical teams regarding database and systems projects
Provide exceptional secondary customer service for both Life.Church and YouVersion Givers
Partner with the team on daily ticket support
Partner with the Campus Giving Specialist on weekend giving and campus support
Provide additional weekend or holiday coverage as needed
Assist with solving complex giver issues as needed
Skills Needed to Succeed
Detail-oriented with exceptional organizational skills and follow-through
Strong analytical abilities with a knack for identifying discrepancies and solving complex problems
Proficient in database management and comfortable learning new technical systems
Joyfully and passionately provide excellent customer service
Ability to self-motivate, make independent decisions, and solve problems
A gifted communicator; in writing, on the phone, and in person
Maintains flexibility to adapt to changes and take on new responsibilities as the organization grows
Ability to collaborate with others and work independently
Ability to coordinate project activities, track progress, and deliver timely updates to leaders
High School Diploma or GED
2-4 years of related work experience in operations or administration roles
Benefits We Offer・ Paid parental leave, including maternity, paternity, and adoption leave.・ Generous employer-paid leave for the use of vacation, sick time, and other qualifying reasons. ・ Innovative and comprehensive Medical, Dental, and Vision insurance that provides team members with useful resources and savings to navigate their holistic health. ・ Life insurance policy provided for all staff members at 2x annual salary at no cost. Additional life insurance coverage is available to purchase. ・ Short-Term and Long-Term disability is covered at 100% for full-time qualified staff members.・ Comprehensive wellness and mental health benefits allow staff to proactively invest in their physical and emotional health.・ Generous 401(k) retirement plan allowing a team member to have up to 12.5% (including employee contribution, employer match, and employer discretionary contribution) contributed into their account in their first year. It doesn't stop there-the more years on staff, the greater the investment! ・ $160 annually in development dollars for team members to invest in their professional growth. ・ Casual dress and work environment.・ And much more!
Our Beliefs, Culture, and Commitment to DiversityAt Life.Church, every staff member, and intern is a minister and is expected to engage in the church's ministry fully. We consider ministry readiness and an individual's capacity to represent Life.Church's beliefs as a minister during the selection process for all staff and intern positions. An essential function within every position held by a staff member or intern at Life.Church is to uphold and represent the beliefs of Life.Church. Learn more about what we believe at Life.Church.
While we unite around our mission, we know unity doesn't mean uniformity. Our calling is too great, and our mission is too important not to be intentional about strengthening our team through diversity. We know that diverse perspectives in race, ethnicity, background, age, and gender are essential to reaching the world for Christ. To learn more about how we strengthen our team through diversity, visit our careers page.
All data collected in our application process, from resume collection to application questions, is used for recruitment purposes only.
$35k-61k yearly est. 14d ago
Philanthropy Operations Specialist
YMCA of Columbia Willamette 4.2
Portland, OR jobs
YMCA of Columbia-Willamette
Reports to: Chief External Affairs Officer (CEAO) Direct Reports: None FLSA Status: Exempt Pay: $58,000-$65,000 The Philanthropy OperationsSpecialist strengthens the YMCA of Columbia-Willamette's mission by serving as the operational and data governance lead for philanthropy systems, donor accuracy, stewardship workflows, and cross-department coordination. Reporting to the Director of Philanthropy, this exempt specialist role maintains disciplined data integrity, ensures reliable CRM workflows, and supports the association's modernization efforts.
The Specialist ensures accurate donor and gift information across Virtuous, Daxko CRM, Daxko Engage, and Crescendo; designs operational workflows for acknowledgments, stewardship, and monthly giving; and partners with Finance to support coding accuracy and batch readiness. The role collaborates with Marketing, IT, and regional teams to deliver consistent donor experiences and data-informed insights.
As the primary internal owner of philanthropy data standards, workflow implementation, and integration hygiene, the Specialist applies judgment in operational decisions, resolves data discrepancies, recommends coding solutions for leadership approval, and maintains data quality that informs fundraising strategy. The Specialist upholds high standards of confidentiality, accuracy, and equity-centered practices in support of the Director of Philanthropy, CEAO, and CEO.
Key Responsibilities
Donor Data Integrity & CRM Operations
Maintains accurate donor and gift data across Virtuous, Daxko CRM, Daxko Engage, and Crescendo, ensuring the reliability needed for informed decision-making.
Conducts regular data hygiene reviews, cleanup cycles, documentation of workflows, and monitoring of multi-system integrations.
Monitors integration hygiene across CRM systems, identifies discrepancies, resolves issues within scope, and coordinates solutions with IT and Finance when needed.
Designs and maintains standardized data entry procedures and operational workflows that support consistency across branches and departments.
Builds reports, queries, lists, and dashboards that support the portfolios of the Director of Philanthropy, CEAO, and CEO with professionalism, discretion, and accuracy.
Ensures correct donor coding (fund, campaign, appeal, package), accurate batch preparation, and clean pre-reconciliation handoffs to Finance.
Owns accuracy and completeness of all pre-batch data and makes coding determinations within established standards, escalating exceptions to the Director of Philanthropy or Finance as appropriate.
Tracks pledges and recurring gifts, ensuring integrity of commitments and timely updates.
Prepares donor records for year-end tax statements with a commitment to accuracy and risk mitigation.
Upholds confidentiality of donor information, financial data, and executive portfolios.
Stewardship Administration & Donor Experience
Executes timely acknowledgments, tribute notifications, stewardship letters, and inclusive donor recognition touchpoints.
Implements and maintains operational stewardship workflows that support accuracy, timely follow-through, and consistent donor experiences across regions.
Coordinates stewardship calendars established by the CEAO, ensuring all donor touchpoints (welcome series, birthdays, anniversaries, holiday outreach) are executed consistently and equitably.
Prepares segmented lists and mailing data aligned with list criteria selected by the Director of Philanthropy.
Drafts donor stewardship content aligned with the Director of Philanthropy's donor communications strategy and Marketing brand standards, with final approval from the Director of Philanthropy or CEAO.
Provides donor service support for technical or logistical giving questions, recurring gift adjustments, and general inquiries.
Provides accurate donor data and stories for the Annual Report, storytelling materials, and board reporting packets.
Applies the Y's equity commitments to ensure segmentation, naming conventions, communication lists, and donor touchpoints reflect inclusion, respect, and belonging.
Identifies opportunities to strengthen donor experience workflows and recommends improvements to the Director of Philanthropy based on data trends, donor feedback, or system needs.
Monthly Giving Program Leadership
Leads the execution, refinement, and measurement of the association's monthly giving program.
Designs donor journeys, stewardship plans, upgrade strategies, and segmentation tests, with approval from the Director of Philanthropy or CEAO when strategy-level decisions are required.
Analyzes retention, upgrade, churn, and engagement patterns, providing insights that strengthen fundraising strategy.
Serves as primary point of contact for monthly donors, ensuring outstanding service and accurate account updates.
Documents improvements, tests new approaches, and contributes learnings to broader modernization efforts.
Implements operational procedures and workflows that support a strong monthly donor experience, including recurring gift adjustments, payment updates, and accurate data capture across CRM systems.
Identifies risks impacting monthly donor retention and recommends operational or messaging adjustments to the Director of Philanthropy. Campaign, Event, & Portfolio Support
Supports annual and targeted campaigns by preparing segmented lists, running reports, coordinating vendors, and ensuring data accuracy.
Supports portfolio moves management for the Director of Philanthropy, CEAO, and CEO through timely donor profiles, giving histories, and research insights.
Provides event support through list creation, materials preparation, seating assignments, and onsite logistical coordination.
Coordinates vendors for events and campaigns with leadership approval), ensuring timely and accurate production.
Supports the Director of Philanthropy's event and corporate partnership strategies through accurate data preparation, operational follow-through, and clean donor tracking.
Leads operational planning for event-focused committees by preparing materials, coordinating logistics, and ensuring committee work aligns with data accuracy, timelines, and donor experience standards set by leadership.
Maintains event and campaign data integrity across CRM systems and identifies discrepancies or risks that could impact revenue reporting, stewardship, or donor experience.
Prepares clean, accurate campaign and event reports that support leadership decision-making, revenue tracking, and portfolio movement.
Reporting, Analysis, & Continuous Improvement
Prepares accurate donor reports, summaries, and dashboards for leadership, board reporting packets, and the Annual Report.
Supports grant reporting data pulls, fundraising forecasting, and case-building efforts through accurate donor and giving analytics.
Monitors stewardship completion rates, donor retention trends, recurring giving stability, and data accuracy metrics.
Identifies data irregularities, integration issues, or coding concerns and recommends corrective actions to the Director of Philanthropy or Finance as appropriate.
Develops and maintains reporting procedures and documentation that ensure consistency, clarity, and alignment with philanthropy data standards.
Identifies process improvements and contributes directly to CRM modernization, operational alignment, and workflow clarity.
Tests new CRM features, workflow updates, and integration enhancements, providing feedback that supports modernization and cross-department readiness, developing and maintaining appropriate SOPs.
Cross-Functional Coordination
Coordinates association-wide adherence to donor data standards established by the CEAO and Director of Philanthropy.
Partners with regional staff and membership teams to maintain clean data flow and address data inconsistencies collaboratively.
Coordinates with Marketing to align donor lists, communications, and stewardship content with brand and equity standards.
Coordinates with Finance on batch preparation, gift accuracy, pledge tracking, and year-end donor data.
Coordinates with IT on system tickets, integration needs, and CRM improvements.
Serves as the operational lead for implementing donor data procedures, ensuring staff across departments follow consistent workflows and understand their roles in data integrity.
Provides guidance, troubleshooting, and training for staff who interact with donor data, supporting consistent adoption of data standards and CRM best practices through creation and maintenance of related SOPs.
Assists in building internal capacity by sharing data best practices and simple CRM guidance with staff as needed.
Represents philanthropy operations within cross-department meetings or modernization efforts when operational clarity, data governance, or integration alignment is needed.
Additional Responsibilities
Performs additional duties as assigned that align with philanthropy operations, donor data integrity, stewardship workflows, and CRM systems support.
Salary Description $58,000-$65,000
$58k-65k yearly 46d ago
Field Operations Specialist (Sacramento)
Communication Service for The Deaf 3.4
Sacramento, CA jobs
Field OperationsSpecialists work directly with customers based on their need of specialized telephone equipment; educating the community about programs and services, and providing in-home assessment and services regarding equipment, its functionality, relay services, and the California Connect application process. The Field OperationsSpecialist provides services to customers via videophone, messaging, text, interpreting applications and in person, in the office, or at a designated community space, depending upon need and safety. This position works in conjunction with Customer Advisors to assist in providing exceptional services for the statewide Telecommunications Program. The Field OperationsSpecialist provides community-based services and participates in outreach initiatives for the state of California's Deaf and Disabled Telecommunications Program.
Requirements
Provide exceptional customer service to clientele with various disabilities.
Plan, develop, implement, and evaluate message strategies that meet California's Deaf and Disabled Telecommunications Program and goals.
Provide support to develop online materials such as website content, video content, social media posts, and blogs.
Works with recipients toward the familiarity and selection of accessible telecommunication equipment, including specialized equipment orders, and telecommunications options by accessing needs based on approved certifications.
Provides recipient support services (e.g., installing equipment, training on equipment features, troubleshoot equipment and follow-up services) for maximum ease of use and access.
Gathers input and insights from the community, including the administration of focus groups and surveys, to evaluate existing resources, barriers, and areas of improvement
Responds efficiently to customers and develop relationships by ensuring they feel supported and valued in a timely manner.
Provides technical assistance, education, and cultural-specific resource training with consumers and various community organizations that serve consumers who are deaf, hard of hearing, deaf-blind, have hearing loss, memory difficulties, low vision or are disabled. Records accurate documentation and reporting per State requirements, including services provided, referrals, and follow-up as needed.
Acknowledge and adhere to all DDTP Privacy Policy and Information Security protocols.
Other duties as assigned.
To perform the essential functions of this position successfully, an individual should demonstrate the
following competencies:
Familiarity with, or ability to learn and teach telecommunication access options, accessible telecommunication equipment (i.e. TTY, amplified phone, CapTel, alerting signalers, mobile phone amplifiers, smartphone features for hard of hearing, visual or speech impairments), and know how to fit individuals with the necessary equipment
Familiarity with local, state, and national resources for the deaf, deaf-blind, and hard of hearing population
Ability to utilize language, social, and cultural sensitivity to engage with California's diverse populations
Favorable consumer-relations skills and personality patterns for representing CSD, DDTP, and CPUC well within the deaf/hard of hearing community, elderly population, service providers, and vendors
Superior multi-tasking, organizational, record-keeping and time-management skills
Ability to innovatively strategize, problem solve and implement system change advocacy for deaf/disabled people.
Ability to: enter and work in consumer homes, including ascending/descending stairs and navigating around furniture (e.g., positions self under/around furniture or moving about)
Ability to effectively manage and cultivate relationships with prospective and existing partner organizations
Highest regard for confidentiality and have ability to work with customers with diverse backgrounds
Have proficiency in Customer Relationship Management systems and Inventory Management systems
Qualifications
Bachelor's degree in a related human service field or equivalent professional experience
Two years of professional experience working supporting deaf, hard of hearing, deaf-blind, or disabled customers
Two years of professional experience in one of the following settings or equivalent combination: advocacy, marketing, and/or communications
Ability to communicate in various proficiency levels of ASL
Ability to speak in either Cantonese, Mandarin, or Spanish is highly desirable
Excellent oral, visual, and written communication skills
All offers of employment are contingent upon clear results of a thorough background check
Valid Driver's License with a clean driving record required: Will be driving throughout the region using own vehicle for visits outside the branch office
Salary Description $30- $35/hour
$30-35 hourly 41d ago
International Operations Specialist
International Sos 4.6
Philadelphia, PA jobs
At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities.
Now, we're looking for talented individuals to join our team and make a difference.
Highlights:
This is an onsite role in Blue Bell, PA office.
Schedule 3 days x 13 hour shifts or 4 days x 10 hour shifts
No night shift
February 2026 Start Date
This is an onsite role in Blue Bell, PA office.
Schedule 3 days x 13 hour shifts or 4 days x 10 hour shifts
No night shift
February 2026 Start Date
Description:
Responsible for fulfilling all types of assistance for medical, security and logistical related requests originating through the Assistance Centre from clients and subscribers. Deliver high quality service, through effective case management, bringing swift and accurate resolution to situations presented. Execute cases with high standard customer service and working collaboratively between operations, medical and security specialists.
To provide an empathetic and efficient delivery of the whole range of 24-hour assistance services and general customer service programmes to our members.
Essential Job Duties and Responsibilities:
• Provide operations and logistics expertise in the understanding and fulfilment of requests for assistance from our clients and subscribers, in collaboration with medical and security professional colleagues.
• Demonstrate a professional, positive and caring attitude when servicing clients and subscribers with the objective of exceeding expectations.
• Probe clients and subscribers who contact the Assistance Center to ensure that the request for assistance is understood and acted upon in every instance.
• Ensure continuity of service delivery by answering all requests for assistance in a timely and professional manner and managing cases in line with the key directive of Assist First, Verify Later.
• Document all matters relating to these requests using the telecommunication and computer systems made available by the organisation.
• Plan and coordinate the full range services for clients, utilising the internal resources of International SOS and external correspondents where necessary.
• Ensure that logistical arrangements are communicated to all stakeholders in an appropriate and timely manner.
• Coordinate cases effectively and efficiently in accordance with internal and client specific Operations and Billings procedures
• Manage cases with a sense of responsibility and urgency, proactively working around barriers and demonstrating a passion for achieving the best outcomes for our clients and subscribers.
• Provide fully comprehensive billing information together with cost estimates where relevant - securing payment prior to delivery of services to non-clients. Recognise and escalate any opportunities for cost containment.
• Ensure that cases are correctly prepared for hand-over to the billing department.
• Manage an allocated load of cases within the shift and ensure that case details and direction are communicated appropriately and efficiently in the transmission handover.
Required Work Experience
• Typically, at least 1 - 2 years of experience in logistics and customer service is required.
• Experience working in logistics, travel and/or healthcare sector is desirable.
• Experience in phone-based or call centre environment is desirable.
• Experience of working in a fast-paced, demanding environment.
Required Qualifications
• Educated to a high school diploma or equivalent.
• Teritiary level education is desired.
Required Languages
• Excellent written and spoken English language
• Other language proficiency such as Spanish or Portuguese desired
Travel / Rotation Requirements
• Shift work including occasional overtime based on operational requirements.
By joining International SOS, you will contribute to a global network dedicated to protecting people and organisations. We offer a dynamic and respectful workplace where expertise, innovation, and collaboration drive our success.
13,000 experts | 1,200+ locations | 90 countries | 110+ languages
Start your journey with us today. Apply now!
$61k-95k yearly est. 51d ago
Operations Specialist (Property Management)
Equalaccess 3.8
New York, NY jobs
Job DescriptionOperations Specialist (Property Management) Bronx, NY | $55,000 - $60,000/year
About the Company EqualAccess is partnering with a long-standing, mission-driven property management company specializing in affordable housing across New York City. Our client has decades of experience managing a diverse portfolio-including LIHTC, HUD, Section 8, and supportive housing-and is deeply committed to regulatory compliance, resident satisfaction, and community development. Their internal teams are highly trained in affordable housing regulations and use platforms like Yardi to ensure operational excellence.
Overview
EqualAccess is hiring an OperationsSpecialist (Property Management) on behalf of our client, a respected affordable housing provider in the Bronx. This role supports the facilities and compliance team by coordinating vendor processes, tracking inspections and permits, and helping ensure adherence to local housing regulations. It's ideal for someone who's organized, tech-savvy, and eager to build an upwardly mobile career in property management operations.
Key Responsibilities
Process and track invoices from vendors including boiler, elevator, oil, and supply companies
Manage permit renewals and inspections for heating systems, elevators, backflow preventers, and FDNY requirements
Monitor boiler performance (via Runwise), maintain related checklists, and assist with oil-to-#2 grade conversion projects
Ensure compliance with local building laws such as LL84 and LL33
Maintain accurate records of tool inventory, water usage reports, and building meter readings
Support contract renewals and special orders across operational vendors
Assist with other compliance-related projects as assigned
Qualifications
Reliable, punctual, and able to take ownership of assigned tasks
Critical thinker with a proactive, problem-solving mindset
Strong communicator, open to feedback, and professional in demeanor
Team-oriented and eager to support colleagues across departments
Proficient in Microsoft Word, Outlook, and Excel
Bilingual (English/Spanish) is a plus
Location: Bronx, NY
Employment Type: Full-time
Salary Range: $55,000 - $60,000/year
About EqualAccess
We don't just place candidates-we build careers. Every EqualAccess placement includes 6 months of personalized post-placement coaching, mentorship, and career development. Our goal is long-term retention, upward mobility, and ensuring every hire thrives in their role.
$55k-60k yearly 14d ago
Sales Operations
Freed 4.1
California jobs
Doctors are overworked, burnt out, and are quitting in masses.
At Freed, we combine clinician love with the latest AI tech and intense execution to create products that make clinicians happier.
Our first product is an AI scribe that automates medical documentation.
Since May of 2023, we have:
Acquired 26,000 paying and loving clinicians
Generated 100,000 patient notes daily and over 3 million monthly
Made thousands of clinicians happier
With the backing of Sequoia Capital and other world-class VC's, we are rapidly expanding our product offering. Patient-facing assistants, patient insights, EHR integrations, and other products are being built and used by thousands of clinicians every day.
We are looking for entrepreneurs. Fast, ambitious, and smart individuals who want to take care of the people who care for our health. Expect intense, clinician-focused, and interesting co-workers who want to win.
With an office in San Francisco, we embrace a hybrid schedule that brings out the best in teamwork and innovation. Our teams come together in person three days a week to collaborate, connect, and have a little fun along the way.
ABOUT THE ROLE:
We are looking for our founding Sales Operations champion to join the Freed team and build our Sales Ops function from the ground up. As the sole Sales Ops hire, you'll play a critical role in aligning our Sales, Marketing, and Customer Success teams to drive operational efficiency and revenue growth. You'll work across departments to optimize processes, implement and manage our tech stack, and provide key insights to support data-driven decisions.
We are looking for someone who thrives in a high-growth SaaS environment, has strong analytical skills, loves solving operational challenges, and enjoys collaborating across teams. If you have a passion for systems, processes, and analytics and want to make a significant impact in a scaling company, we'd love to hear from you.
HOW YOU'LL HAVE IMPACT:
Build and Optimize Core Sales Processes: Design and implement scalable processes to improve lead generation, pipeline management, customer onboarding, churn, and revenue reporting.
Data Integrity: You will be responsible for maintaining the integrity of revenue-related data across all systems. This includes ensuring accurate data entry, regular audits, and implementing controls that uphold the reliability of dashboards, forecasts, and pipeline metrics.
Align Go-To-Market Teams: Collaborate closely with marketing, sales, and customer success to ensure seamless handoffs, data consistency, and process efficiency across the entire customer journey.
Own the Revenue Tech Stack: Evaluate, select, implement, and integrate HubSpot CRM adjacent Apps and Systems to improve efficiencies and insights across teams.
Drive Data-Driven Decision Making: Develop and maintain dashboards to track key SaaS metrics (MRR, ARR, LTV, CAC, NRR) and provide insights to inform strategic decisions.
WHAT YOU'LL BRING:
Experience in Sales Operations: 5-8 years in a Sales Operations or related role in a high-growth SaaS business.
Proficiency with CRM and Analytics Tools: HubSpot Admin expertise is huge plus; architect or developer experience, as well as certifications, are a plus. You should be comfortable building advanced workflows and integrations including lead management and routing. Our Business Systems include HubSpot CRM & Marketing Hub Enterprise, Instantly, Customer.io, & HubSpot Sequences. Google Apps, Notion, Slack, Make.com, BigQuery & more.
Data-Driven Mindset: Strong analytical skills with the ability to interpret complex data sets and translate them into actionable insights.
Process Design & Optimization: Rapidly creating, implementing, and optimizing mission-critical processes across go-to-market teams to drive immediate impact.
Cross-Functional Collaboration: Experience working with sales, marketing, customer success, and finance teams to drive outcomes.
NICE TO HAVES:
Experience scaling Sales Operations from Series A in a SaaS company.
Familiarity with SQL or advanced Excel skills for data analysis.
BENEFITS:
Competitive salary and equity in a high-growth company
Opportunity to make an immediate impact
Medical, dental, and vision provided for US-based employees
Unlimited PTO
Company-sponsored annual retreats
Commuter stipend for our San Francisco based employees
401(k) plan to support your long-term financial goals