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Working as a System Service Representative

There is more than meets the eye when it comes to being a system service representative. For example, did you know that they make an average of $17.8 an hour? That's $37,017 a year!

Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.

What Does a System Service Representative Do

There are certain skills that many system service representatives have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed speaking skills, writing skills and customer-service skills.

When it comes to the most important skills required to be a system service representative, we found that a lot of resumes listed 12.9% of system service representatives included customer locations, while 11.9% of resumes included preventive maintenance, and 10.3% of resumes included service delivery. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the system service representative job title. But what industry to start with? Most system service representatives actually find jobs in the technology and health care industries.

How To Become a System Service Representative

If you're interested in becoming a system service representative, one of the first things to consider is how much education you need. We've determined that 44.9% of system service representatives have a bachelor's degree. In terms of higher education levels, we found that 10.9% of system service representatives have master's degrees. Even though most system service representatives have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a system service representative. When we researched the most common majors for a system service representative, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on system service representative resumes include master's degree degrees or high school diploma degrees.

You may find that experience in other jobs will help you become a system service representative. In fact, many system service representative jobs require experience in a role such as customer service representative. Meanwhile, many system service representatives also have previous career experience in roles such as computer technician or field service technician.

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Average Salary$37,017
Job Growth Rate10%

System Service Representative Career Paths

Top Careers Before System Service Representative

Top Careers After System Service Representative

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Average Salary for a System Service Representative

System Service Representatives in America make an average salary of $37,017 per year or $18 per hour. The top 10 percent makes over $57,000 per year, while the bottom 10 percent under $24,000 per year.
Average Salary
$37,017

Best Paying Cities

0

Recently Added Salaries

Job TitleCompanyCompanyStart DateSalary
Payment Systems Representative I
Payment Systems Representative I
Oregon State Credit Union
Oregon State Credit Union
01/26/2021
01/26/2021
$33,39201/26/2021
$33,392
Payment Systems Representative III (Quality Assurance)
Payment Systems Representative III (Quality Assurance)
Oregon State Credit Union
Oregon State Credit Union
03/04/2020
03/04/2020
$41,74003/04/2020
$41,740
System Service Representative
System Service Representative
Red Rocks Credit Union
Red Rocks Credit Union
11/05/2019
11/05/2019
$35,47911/05/2019
$35,479
System Service Representative
System Service Representative
Oregon State Credit Union
Oregon State Credit Union
10/09/2019
10/09/2019
$41,74010/09/2019
$41,740
System Service Representative
System Service Representative
Suny Upstate Medical University
Suny Upstate Medical University
09/23/2019
09/23/2019
$37,10109/23/2019
$37,101

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System Service Representative Demographics

Gender

male

72.2 %

female

23.5 %

unknown

4.3 %

Ethnicity

White

60.9 %

Hispanic or Latino

14.1 %

Asian

10.9 %

Foreign Languages Spoken

Spanish

63.6 %

Portuguese

9.1 %

Italian

9.1 %
See More Demographics

System Service Representative Education

Majors

Business
16.4 %

Degrees

Bachelors

44.9 %

Associate

26.3 %

Masters

10.9 %

Top Colleges for System Service Representatives

1. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

2. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

3. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

4. Western Carolina University

Cullowhee, NC • Public

In-State Tuition
$3,926
Enrollment
9,835

5. Pennsylvania State University

University Park, PA • Public

In-State Tuition
$18,454
Enrollment
40,108

6. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

7. California State University - Bakersfield

Bakersfield, CA • Public

In-State Tuition
$7,309
Enrollment
9,142

8. California State University - Long Beach

Long Beach, CA • Public

In-State Tuition
$6,798
Enrollment
31,503

9. Harvard University

Cambridge, MA • Private

In-State Tuition
$50,420
Enrollment
7,582

10. Duke University

Durham, NC • Private

In-State Tuition
$55,695
Enrollment
6,596
See More Education Info
Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a System Service Representative

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 12.9% of system service representatives listed customer locations on their resume, but soft skills such as speaking skills and writing skills are important as well.

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Top System Service Representative Employers

1. IBM
4.8
Avg. Salary: 
$93,090
System Service Representatives Hired: 
340+
2. HDR Engineering
4.6
Avg. Salary: 
$75,844
System Service Representatives Hired: 
16+
3. Honeywell
4.8
Avg. Salary: 
$37,808
System Service Representatives Hired: 
4+
4. Burroughs
4.5
Avg. Salary: 
$46,198
System Service Representatives Hired: 
4+
5. Unisys
4.2
Avg. Salary: 
$43,559
System Service Representatives Hired: 
3+
6. Home Box Office
4.7
Avg. Salary: 
$53,326
System Service Representatives Hired: 
3+
Updated October 2, 2020