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System technician hiring summary. Here are some key points about hiring system technicians in the United States:
Here's a step-by-step system technician hiring guide:
A system technician is an individual responsible for supporting users with issues related to the computer system. System technicians conduct appropriate diagnostics on computer issues and must be able to explain technical issues to clients or team members. They should carry out tests on the system so that they can generate error reports to identify and fix any computer system problems. System technicians also can write and maintain computer programs and work with computers and electronics, including circuit boards, computer hardware and software, and computer processors.
Before you start hiring a system technician, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.
A system technician's background is also an important factor in determining whether they'll be a good fit for the position. For example, system technicians from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.
This list presents system technician salaries for various positions.
| Type of System Technician | Description | Hourly rate |
|---|---|---|
| System Technician | Computer networks are critical parts of almost every organization. Network and computer systems administrators are responsible for the day-to-day operation of these networks. | $12-32 |
| Information Technology/Support Technician | An information technology (IT) support technician is a professional who is responsible for providing support and troubleshoots software and hardware problems faced by customers. As for larger organizations that have their own IT department, technicians must work together internally with their IT staff members... Show more | $14-31 |
| Information Technology Technician | An information technology technician, also known as an IT technician, is responsible for ensuring that all computer systems in a company or organization are running smoothly and efficiently. Their duties primarily revolve around installing and maintaining systems, including software and hardware, and resolving any issues... Show more | $13-39 |
Including a salary range in your system technician job description is one of the best ways to attract top talent. A system technician can vary based on:
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington | $60,599 | $29 |
| 2 | Oregon | $58,481 | $28 |
| 3 | California | $56,196 | $27 |
| 4 | Nevada | $55,609 | $27 |
| 5 | New York | $54,597 | $26 |
| 6 | Wyoming | $53,199 | $26 |
| 7 | Illinois | $52,785 | $25 |
| 8 | Colorado | $51,848 | $25 |
| 9 | Texas | $51,282 | $25 |
| 10 | Massachusetts | $50,902 | $24 |
| 11 | Tennessee | $50,694 | $24 |
| 12 | Minnesota | $48,671 | $23 |
| 13 | District of Columbia | $48,428 | $23 |
| 14 | Indiana | $46,984 | $23 |
| 15 | Maryland | $46,513 | $22 |
| 16 | North Carolina | $45,582 | $22 |
| 17 | Georgia | $44,838 | $22 |
| 18 | Florida | $43,969 | $21 |
| 19 | Arizona | $43,807 | $21 |
| 20 | Virginia | $43,767 | $21 |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Bristol-Myers Squibb | $84,749 | $40.74 | 1 |
| 2 | Apple | $81,016 | $38.95 | 48 |
| 3 | Sandia National Labs | $79,882 | $38.40 | |
| 4 | Micron Technology | $79,313 | $38.13 | 8 |
| 5 | Plug Power | $76,737 | $36.89 | 59 |
| 6 | Westinghouse Appliances Australia | $76,730 | $36.89 | 28 |
| 7 | Clark Construction Group | $76,271 | $36.67 | |
| 8 | Cadence Design Systems | $75,649 | $36.37 | 8 |
| 9 | Baker Hughes | $72,197 | $34.71 | 18 |
| 10 | Ernst & Young | $71,414 | $34.33 | 134 |
| 11 | Los Alamos National Laboratory | $69,877 | $33.59 | 5 |
| 12 | Intel | $69,576 | $33.45 | |
| 13 | Schneider Electric Industrial Services | $69,443 | $33.39 | 64 |
| 14 | Johnson Controls | $68,397 | $32.88 | 341 |
| 15 | Tesla | $67,969 | $32.68 | 170 |
| 16 | Navistar | $67,069 | $32.24 | 2 |
| 17 | International Trucks | $66,780 | $32.11 | |
| 18 | Siemens | $66,469 | $31.96 | 26 |
| 19 | Basin Electric Power Cooperative | $66,284 | $31.87 | 1 |
| 20 | Rutgers University | $65,042 | $31.27 | 28 |
A system technician job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a system technician job description:
There are a few common ways to find system technicians for your business:
During your first interview to recruit system technicians, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.
Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.
Sometimes, it's not enough to interview system technician candidates, so you can ask them to do a test project. If you are not a technical person and don't know what a test project should be, you can use these websites:
The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.
Once you've found the system technician candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.
It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.
To prepare for the new system technician first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.
Recruiting system technicians involves both the one-time costs of hiring and the ongoing costs of adding a new employee to your team. Your spending during the hiring process will mostly be on things like promoting the job on job boards, reviewing and interviewing candidates, and onboarding the new hire. Ongoing costs will obviously involve the employee's salary, but also may include things like benefits.
You can expect to pay around $43,410 per year for a system technician, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for system technicians in the US typically range between $12 and $32 an hour.