Below we've compiled a list of the most important skills for a system technician. We ranked the top skills based on the percentage of system technician resumes they appeared on. For example, 9.0% of system technician resumes contained customer service as a skill. Let's find out what skills a system technician actually needs in order to be successful in the workplace.

Want to find jobs that match your skillset?
Get recommendations that fit your preferences and skillset. We’ll recommend jobs that fit your skills and key steps to help you stand out to employers. Answer a few questions and get started.
The six most common skills found on System Technician resumes in 2020. Read below to see the full list.

15 Essential System Technician Skills For Your Resume And Career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how customer service is used on system technician resumes:
  • Established first regular Engineering/Sales/Customer Service, inter-departmental communications.
  • Provide on and off site technical/customer service as required and coordinate technical assistance between external sources and customer reps/end-users as needed.
  • Provide exceptional customer service using Windows-based systems including maintenance, installation, and configuration of network and workstation hardware and software.
  • Collaborated with customer service and management to identify trends and resolve issues resulting in budget deductions.
  • Trained fellow airmen in customer service plus coordinated and made recommendations to ensure end-user satisfaction.

2. Preventive Maintenance

Here's how preventive maintenance is used on system technician resumes:
  • Analyzed technical requirements of military missions desiring to utilize electronic equipment, and responsible for the proper installation and preventive maintenance.
  • Performed periodic preventive maintenance and alignment of electronic systems to Air Force and Federal Aviation Administration flight standards.
  • Provided technical assistance and support to technicians, performs preventive maintenance, inspections on communication equipment.
  • Perform non-invasive and invasive preventive maintenance and understand and perform maintenance on the electrical components.
  • Prepared and processed supply and equipment requisition/repair, preventive maintenance and miscellaneous service forms.

3. Hand Tools

Here's how hand tools is used on system technician resumes:
  • Removed/installed line-replaceable units and circuit card assemblies using hand tools and soldering devices in compliance with technical data.
  • Execute test procedures using various test equipment, measuring devices, and specialized hand tools for maintaining service and network reliability.
  • Worked exceptionally well, independently and with other technicians operating a company vehicle with a 28ft ladder and many hand tools.
  • Utilized many types of hand tools and test equipment for installing, testing, and troubleshooting networked card readers and cameras.
  • Used built-in test functions, support equipment, electronic measuring equipment, and aerospace ground equipment, and hand tools.

4. Access Control

Access controls have meticulously designed authorization features that ensure that only those who are registered within the company are granted access. In this way, companies and the relevant parties are at ease about the potential misuse of data.

Here's how access control is used on system technician resumes:
  • Maintain facility security via strict access control.
  • Determine priorities to address problems with multiple locations on a large campus and maintain functionality of access control and revenue collection.
  • Access Control Applications in Windows 9x, and Window XP for desktops and laptops for several Federal Government Agencies.
  • Installed access control, security gates, cameras, telephone entry, and card-readers for residential and commercial properties.
  • Install and maintain Class B computers, Burglar and Fire Alarm systems, access control systems and CCTV systems.

5. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how technical support is used on system technician resumes:
  • Provide and perform critical technical support to the Mobile Communications Platform for scheduled and short notice Presidential movements.
  • Performed both telephone and on-site technical support for escalated technical issues requiring high end problem resolution.
  • Provide technical support related to features, functionality, compatibility, required hardware and performance data.
  • Assist technical support and sales engineering team members with developing procedures for new customer installations.
  • Provided face-to-face and over the phone technical support to customers regarding equipment operation and troubleshooting.

6. Clearance

Here's how clearance is used on system technician resumes:
  • Managed Communications Security account involving classified military equipment, documents while also verifying technicians clearance access.
  • Obtained security clearance to install DVR security systems in medical testing facilities.
  • Obtained a Secret Security clearance allowing my access to sensitive information and equipment
  • Guarded and maintained sensitive equipment under a secret security clearance.
  • Position requires obtaining and maintaining a Top Secret Security clearance

7. Osha

Osha stands for Occupational Safety and Health Administration that is a large regulatory agency based in the USA. This agency was created in 1971 and its basic aim is to ensure safe and healthy working conditions for working men and women. Osha had the authority of doing surprise visits to inspect and examine the working conditions in workplaces. They have been successful in reducing injury rates and improving worker conditions.

Here's how osha is used on system technician resumes:
  • Conducted random safety inspections according to OSHA guidelines
  • Monitored 12 companies on a Forward Operation Base ensuring they were in compliance with all OSHA, EPA and Safety regulations.
  • Accumulated, and properly stored hazardous job waste while using the proper personal protective equipment in compliance with current OSHA standards.
  • Train new and current staff regarding use of different techniques; ensure strict adherence to OSHA and company safety standards.
  • Assured that hub locations were setup and maintained in compliance with FCC, OSHA, NESC and WOW standards.

8. Control Systems

Here's how control systems is used on system technician resumes:
  • Maintained computer control systems and performed computer diagnostics as well as programmed robotic functions per engineering directives for daily tasks.
  • Install avionics and automatic flight control systems on newly purchased private and corporate aircraft to customer specifications.
  • Performed scheduled/unscheduled maintenance on environmental control systems and 75 Martin-Baker ejection seats on 46 F/A-18B/C/D aircraft.
  • Operated integrated avionics and flight control systems by using proper controls to determine operational condition.
  • Performed trusted agent data transfers of critical facility control systems data.

9. Security Systems

A security system refers to any device that can perform security operations such as surveillance, access control, alarm, or intrusion control in a facility or area through a system of components and multifunctional devices designed to protect people and the property against a variety of hazards including crime, arson, accidents, espionage, sabotage, subversion, and attack. A security system also detects several other threats, including smoke, carbon monoxide poisoning, and water damage.

Here's how security systems is used on system technician resumes:
  • Analyze security weaknesses to decide the most efficient implementation of security system equipment and video monitoring equipment to eliminate any gaps.
  • Provided technical guidance and training to client personnel in establishing operational policies and maintenance of various data and security systems equipment.
  • Traveled to local businesses and installed security systems including cameras, digital video recorders, and alarm systems.
  • Home and business security system installation, camera and coded door installation, trained customers on system operation.
  • Installed or repaired security systems, alarm devices, or related equipment, following manufacturer's specification.

10. Test Equipment

Test equipment is a mechanical tool or a device which is used create signals and gather response from an electronic device under test. It helps in detecting any faults in the device and it also proves the proper operation of the electronic device.

Here's how test equipment is used on system technician resumes:
  • Performed Automatic Test Station calibrations using test adapters and fixtures with Precision Measurement Equipment Laboratory (PMEL) test equipment.
  • Evaluated and performed software modifications to all B-2 automatic test stations used to isolate avionic system failures.
  • Isolated malfunctions using automatic and semiautomatic program maintenance diagnostic software, unit self-test and built-in test equipment.
  • Performed quality assurance procedures on over one hundred and fifty different communication assets and test equipment.
  • Diagnosed and isolated system failures on integrated avionics systems using appropriate test equipment and publications.

11. Electrical Systems

Here's how electrical systems is used on system technician resumes:
  • Coordinate required work with tool vendors and Intel trade contractors per blueprints and specifications for installation of facility and electrical connections.
  • Performed comprehensive electrical operations related to inspection, testing, repair and installation of electronic and electrical systems.
  • Install, remove, inspect components, and ancillary equipment of installed Aircraft Communications/Navigation/Electrical Systems.
  • Remove and rebuild V12 Continental Air-Cooled Diesel EnginesTurret Hydraulics and Electrical Systems Diagnosis and Repair
  • Completed inspections, perform scheduled maintenance for electrical systems and made any necessary repairs.

12. Hardware

Hardware is the physical part attached to a computer or other similar devices. Components are the internal parts of hardware which include RAM, hard drives, motherboard, and so on. External hardware devices which include, keyboard, mouse, printer, and so on are known as peripherals. All of these together are called computer hardware.

Here's how hardware is used on system technician resumes:
  • Provided desktop computer support which included diagnosing and resolving any workstation operating system software, application software or hardware problems.
  • Ensured older, technically unsupported hardware could continue to be utilized by extensively testing and searching for potentially compatible drivers.
  • Managed and trained engineers on general architecture, hardware installation, software installation, network configuration and troubleshooting.
  • Monitored LBEF lab operations, identified hardware problems, and contacted respective subsystem technicians for corrective action.
  • Devised and implemented solutions for numerous network and hardware issues that arose throughout implementation.

13. Hvac

Here's how hvac is used on system technician resumes:
  • Operated industrial-sized air conditioners and high-powered diesel generators to provide necessary HVAC and electrical power to the mobile ground system.
  • Managed projects related to HVAC, electrical upgrades and functionality procedures within Data Centers.
  • Worked on large-scale complex retrofit projects of replacing HVAC units and refrigeration equipment.
  • Contributed to contractor agreement for HVAC filter replacement program.
  • Researched and corrected operational exceptions to optimize HVAC and lighting system performance for an estimated savings of $250K in expense.

14. PC

Here's how pc is used on system technician resumes:
  • Provided second-level PC and peripheral desktop support for approximately 1000 end-users with the efficiency in fulfilling service level agreements.
  • Position requires advanced knowledge of PC configuration and repair, comprehensive understanding client side PC network connectivity.
  • Performed component level repair for system PC boards using reverse engineering technology.
  • Administered over a hundred PCs independently with limited oversight from a manager.
  • Manage customer retention though efficient automotive PC Operating services

15. Trouble Shooting

Troubleshooting is a term that refers to the process of solving any kind of problem. Troubleshooting is done in order to determine the problem which may be hindering the operations or functionality of a machine or system.

Here's how trouble shooting is used on system technician resumes:
  • Learned minor trouble shooting/electrical repair.
  • Conducted various ethnic types of maintenance Fox NBCRS witch consisted of trouble shooting electrical hydraulic systems and a/c system.
  • Direct technical teams in trouble shooting steps to take in order to resolve issues.
  • Trouble shooting skills in process of elimination, to efficiently find and repair circuits.
  • Performed trouble shooting and resolves problems with hardware, communications network and network drops.

Jobs With Trending Skills

Find which skills are in demand

Skill Page Callout
top-skills
What skills help System Technicians find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want. Get Started

Online Courses For System Technicians

One of the best ways to acquire the skills needed to be a system technician is to take an online course. We've identified some online courses from Udemy and Coursera that will help you advance in your career. Since system technicians benefit from having skills like customer service, preventive maintenance, and hand tools, we found courses that will help you improve these skills.

Advertising Disclosure
advertising-disclosure
Control Systems Made Simple Beginner's Guide
udemy
4.4
(485)

Learn fundamentals of Mechanical & electrical system modeling, simulation and control with this unique practical course!...

ASE Technician Test Preparation H6: Electrical/Electronic Systems
ed2go

ASE Technician Test Preparation H6: Electrical/Electronic Systems...

Electrical Control & Protection Systems
udemy
4.4
(1,168)

This course introduces electrical control & protection systems which are a critical part of any electrical substation...

Control Systems: From Mathematical Modelling to PID Control
udemy
4.3
(595)

Learn the mathematics that will allow you to model and control any engineering system. Make machines do what you want!...

CISSP - Certified Information Systems Security Professional
udemy
4.3
(674)

CISSP Certification Course - Certified Information Systems Security Professional 2015...

ASE Technician Test Preparation (TTP) Truck Series: T6 Electrical and Electronic Systems
ed2go

ASE Technician Test Preparation (TTP) Truck Series: T6 Electrical and Electronic Systems...

ASE Technician Test Preparation 2.0 (TTP2): Automotive Electrical Electronic Systems (A6)
ed2go

ASE Technician Test Preparation 2.0 (TTP2): Automotive Electrical Electronic Systems (A6)...

Electrical Control & Protection Systems part 2
udemy
4.7
(480)

This course introduces electrical control & protection systems which are a critical part of any electrical substation...

Electrical Technician
ed2go

Electrical Technician...

HVACR Controls/Building Automation Systems
ed2go

HVACR Controls/Building Automation Systems...

Systems and Application Security
coursera

Welcome to Systems and Application Security Course! In the Systems and Application Security Course, you will gain an understanding of computer code that can be described as harmful or malicious. Both technical and non-technical attacks will be discussed. You will learn how an organization can protect itself from these attacks. You will learn concepts in endpoint device security, cloud infrastructure security, securing big data systems, and securing virtual environments. Objectives 1. Identify ma...

Computer Hardware and Operating Systems
edX (Global)

This is a self-paced course that provides an Introduction to Computer Hardware and Operating Systems This course will cover topics including: Fundamentals of system hardware Introduction to OS concepts OS processes and threads Thread concurrency and deadlocks Memory management Coaching If you are enrolled in the verified track (paid track) in any course that is a part of a MicroBachelors program, including this course, you are eligible for coaching at no additional cost. Please note that...

Computer Security and Systems Management
coursera

The Computer Security and Systems Management Specialization focuses on computing in an enterprise environment. Combining both theory and real world experience and architecture, the courses will prepare you to design and audit secure enterprise systems. The courses will cover practical use of major server operating systems in an enterprise environment and how to design and operate them securely...

Systems Thinking Made Simple
udemy
4.2
(353)

An Introduction to Systems Thinking & Theory...

Windows Server 2012 System Administration: Get an IT Job!
udemy
4.5
(5,485)

Learn Systems Administration! The easiest way to stack your resume & get a high paying IT Job - Step-by-step guide!...

Learn BMS & Level Up Your Career- Building management system
udemy
4.3
(658)

Learn Building Energy Management System ( BMS ) from Zero with many interesting practical videos in English Language...

ASE Technician Test Preparation 2.0 (TTP2): Automotive Exhaust Systems (X1)
ed2go

ASE Technician Test Preparation 2.0 (TTP2): Automotive Exhaust Systems (X1)...

Apple macOS and iOS System Administration
udemy
4.5
(453)

Manage different. Learn to install, configure, and automate the maintenance of hundreds of macOS and iOS devices...

Windows 10 System Administration & Basic Computer Skills
udemy
4.4
(326)

Learn the basics of system administration for the Windows 10 operating system, as well as some basic computer skills...

System Dynamics and Controls
udemy
4.5
(384)

Mathematical Modeling of Systems and More...

Most Common Skills For System Technicians

RankascdescSystem Technician SkillascdescPercentageascdesc
1
Customer Service
9%
2
Preventive Maintenance
6.4%
3
Hand Tools
6.2%
4
Access Control
5.3%
5
Technical Support
4.7%
6
Clearance
3.9%
7
Osha
3.8%
8
Control Systems
3.7%
9
Security Systems
3.7%
10
Test Equipment
3.4%
11
Electrical Systems
3.1%
12
Hardware
2.8%
13
Hvac
2.8%
14
PC
2.5%
15
Trouble Shooting
2.4%
16
Cctv
2.4%
17
Setup
2.3%
18
RF
2.1%
19
Fiber Optic
2.1%
20
Computer System
1.9%
21
Internet
1.8%
22
Desktop
1.6%
23
PLC
1.4%
24
Routine Maintenance
1.3%
25
LAN
1.3%
26
New Equipment
1.2%
27
Active Directory
1.1%
28
Communications Systems
1%
29
Proper Operation
1%
30
Technical Assistance
1%
31
Alarm Systems
1%
32
Windows
0.9%
33
Linux
0.9%
34
Electronic Equipment
0.9%
35
SQL
0.9%
36
Service Calls
0.8%
37
DOD
0.7%
38
OS
0.7%
39
Ethernet
0.7%
40
FCC
0.7%
41
Voip
0.7%
42
Technical Data
0.6%
43
Support Equipment
0.5%
44
Tcp/Ip
0.5%
45
PBX
0.5%
46
User Accounts
0.5%
47
Mac
0.5%
48
Technical Manuals
0.5%
49
Radar
0.4%

57,271 System Technician Jobs

Where do you want to work?