Help Desk Administrator
Systems administrator job in Anchorage, AK
Required Skills & Experience
2-3 years' experience of IT support experience
1-3 years Microsoft background
Strong customer service and communication skills
CGIS Clearance
Job Description
A company local to Anchorage, AK is hiring for a Tier 1 Help Desk. You will be the first point of contact for technical support, helping users via phone, email, or in person. You will troubleshoot basic IT issues, manage support tickets, escalate when needed, and document solutions. You will also monitor systems, respond to alerts, and guide users on how to use software effectively-all while delivering excellent customer service.
Compensation:
$25/hour -
Depending on experience
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role include: Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law
Windows Administrator
Systems administrator job in Juneau, AK
GovCIO is currently hiring for a Windows Administrator, tocreate and maintain team technical instructions, operating procedures and policies as needed.This position will be located in Radford, VA and will be a remote position. **Responsibilities**
This position is for a Senior Systems Administrator supporting the Windows team. This is currently a mixed and growing environment of Windows 2019 and Windows 2022. This position will work with the existing Windows team to manage, maintain, deploy, troubleshoot, and support servers for a mixed customer environment. This position will plan, execute, and implement new system HW and SW and create and maintain team technical instructions, operating procedures and policies as needed. This position will need to be adept at monitoring and tuning system performance, ongoing operation of the servers, hardening of the servers and reporting of the overall security and operational status. The position will also recommend improvements to the enterprise and manage new SW/HW integrations when required while also providing utilization reports using existing tools to identify problems and corrective actions as needed. The position will need excellent communication and team skills. This position will provide support towards the lifecycle of a mixed environment of vendor equipment in the datacenter to include firmware version control and periodic preventive maintenance. This position will also need to be able to recommend, demonstrate, and implement technologies to help expand, upgrade, and increase efficiencies to the current environment.
**Qualifications**
High School with 6 - 9 years (or commensurate experience)
Required Skills and Experience
+ Clearance Required: Secret
+ CompTIA Security+.Computing Environment (CE) Certification (i.e., Microsoft Certified Solutions Expert(MCSE), Server+, Cisco Certified Network Associate (CCNA), RedHat, Palo, etc.,can be waived for 30 days after project join date.
+ Experience in Computer Science or IT.
+ 5+ years' experience as a Windows Systems Administrator or Engineerwith 3+ years' experience in automating assigned tasks
+ 5+years' installing, configuration, maintaining, and troubleshooting complex applications and websites (Internet Information Services (IIS)), Apache, etc.).
+ 5+ years' experience working in an environment with complex networking solutions with senior level fundamental knowledge in networking principles,
+ Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), Simple Mail Transfer Protocol (SMTP), Simple Network Management Protocol (SNMP).
+ Five or more years' experience managing enterprise level Active Directory Structures.
+ 5+ years' experience creating and maintaining complex MS Group Policy implementations.
+ 5+ years' experience creating, maintaining, following Standard Operating Procedures for repeatable processes, disaster recovery, and common problem resolution.
+ Strong interpersonal skills and willing to be a team player.
***PENDING CONTRACT AWARD***
Preferred Skills and Experience:
+ Bachelor's degree in computer science
+ 3+ years' experience supporting Cybersecurity patch management and Security Technical Implementation Guides (STIG), SRG, RMF, SCA-V, and CyberOperational Readiness Assessments (CORA).
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you can expect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $85,000.00 - USD $113,000.00 /Yr.
Submit a referral to this job (**************************************************************************************************************************
**Location** _US-Remote_
**ID** _2025-6762_
**Category** _Information Technology_
**Position Type** _Full-Time_
Principal / Site Administrator (STS / LTS)
Systems administrator job in Alaska
Administration/Principal / Site Administrator (LTS)
District:
Alaska Teacher Placement
Additional Information: Show/Hide
Principal / Site Administrator Subsitute List - Various Types of Schools / Settings If you are a retired principal or administrator, between admin jobs, or just finishing your School Admin certification program, and are flexible with your plans, Alaska Teacher Placement now keeps a list of substitute administrators available on short notice for the 2020-21 school year. Unexpected openings happen every school year in rural Alaska districts due to administrator illnesses, pregnancies, family emergencies and so on. ATP tries to help by keeping an active "ready list" of substitutes separate from the normal Applitrack job bank.
Some of these positions are Short-term Substitute (STS) positions for just a few weeks, while others are Long-term Substitute (LTS) positions that might be a month or even a semester in length. This is not only a great way to keep your admin skills sharp, or practice newly acquired skills, but it also gives you the ability see some of the most unique villages, traditional cultures and natural wonders left in North America while earning an income. Long-term Substitutes often find themselves called back regularly for temporary duty, or even offered full time employment once they develop a reputation of success.
If you are interested in being considered, this form gets you set up and "on the list"! Questions? Contact Toni at *********************.
ATP Substitute List Registration - New!
******************************************************
Don't forget to make sure your ATP Applitrack is active and updated on our site, as ATP wants districts to be able to quickly reference your resume and supporting documentation. Note that districts will contact Substitute List candidates directly, but it may be by phone or email, not through the Applitrack system.
Easy Apply1.0 FTE IT Systems Administrator
Systems administrator job in Alaska
Other/IT Systems Administrator District: Matanuska-Susitna Borough School District Additional Information: Show/Hide /PCN: IT Support Specialist 1.0 FTE Information Technology-Systems Administrator
Pay Grade: 15
Starting Wage: $26.19
Days Per Year: 260
Shift hours: TBD
Class Summary: Under limited supervision, consults with IT Administration, Systems Engineer, and other stakeholders to analyze, design, and maintain the district's server and cloud infrastructure. Responsible for implementing, securing, and supporting a hybrid Active Directory environment, integrating on-premises servers with Microsoft cloud-based services including Azure, Entra ID (formerly Azure AD), Intune, and other modern platforms. Oversees mission-critical systems such as email, file and print services, virtualization, backups, and disaster recovery for the district.
Distinguishing Characteristics:
Duty No.
Essential Duties
Frequency
Band/Grade 1 Implements and manages cloud and hybrid backup/disaster recovery solutions, including PaaS-based options, ensuring data integrity and regulatory compliance. 2 Assists with evaluation, recommendation and implementation of hardware and software for LAN/WAN use. 3 Assists with management of projects from the initial preparation and planning of the project to the procurement and installation of equipment services. 4 Assists with planning, procurement, and deployment of new technologies and upgrades, from initial assessment through rollout. 5 Implements and manages cloud and hybrid backup/disaster recovery solutions, including PaaS-based options, ensuring data integrity and regulatory compliance. 6 Performs daily monitoring and maintenance of systems 7 Performs deployment and maintenance of virtual computing environments 8 Manages, implements, configures, and supports cloud-based services (e.g., Microsoft Azure, Microsoft Entra, Azure Stack, and Intune) to extend on-prem infrastructure into the cloud.
9 Administers and maintains on-premises and cloud-based Windows Servers, virtualization environments (e.g. Hyper-V/VMware), and associated core services, ensuring reliability and performance.
10 Evaluates, pilots, and recommends emerging infrastructure technologies, including Platform-as-a-Service (PaaS) offerings, to enhance district operations.
11 Other duties as assigned
Knowledge: Previous education training, work or life experience which provides reasonable evidence of successful performance of various tasks listed. Such experience may be evidenced by two to three years of progressively responsible experience in local area network analysis, design, installation, and support, three to five years of advanced technical support of microcomputer hardware, software and operations systems. In-depth knowledge of Windows Server administration, Active Directory (on-prem and Azure), Entra ID, and modern identity management practices. Familiarity with Microsoft Intune, Azure Stack, and Microsoft 365 integration. Understanding of cloud-first technologies (Azure, Intune, PaaS offerings).
A bachelor's degree in related field, or course work toward that degree, is desirable.
Skills (position requirements at entry):
* Strong communication and interpersonal skills
* Analytical and problem-solving abilities
* Able to effectively prioritize and execute tasks under pressure
* Strong self-motivation and ability to operate with limited supervision
* Customer-service oriented
* Experience and ability to work in a team-oriented, collaborative environment
Training and Experience (position requirements at entry): Experience in concepts of the following: modern network architecture, network and server security, Storage-Area Network and computer virtualization. Experience with implementing, configuring and maintaining Windows Servers, Active Directory, Hypervisors, and enterprise cloud environments such as Microsoft Azure and Google GSuite Workspace. The following certifications or similar equivalents are preferred; Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft Certified: Identity and Access Administrator (SC-300) VMware Certified Professional (VCP) or Hyper-V equivalent experience CompTIA Security+ (or equivalent), ITIL v4 Foundation (for process and change management familiarity
Licensing Requirements (position requirements at entry): Must have a valid Alaskan Driver's License.
Physical Requirements: Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
DESKTOP SUPPORT
Systems administrator job in Anchorage, AK
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title:
Deskside Support Representative Onsite Support
Location:
Anchorage, AK
Duration:
1 year with possible extension
Job Description:
Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications.
Should have significant experience in customer-facing, Windows-based, corporate technical support environment, including experience supporting Office, Outlook, and working with ticketing systems.
Need experience with iOS, Android, iPad, Tablet, including Mobile Iron, SCCM, HVDs and Apple Mac systems.
Must have good verbal and written skills, as well as ability to interact positively with clients.
Excellent soft skills are a must.
Previous retail experience (i.e. Apple Store, Geek Squad) is a plus.
Additional Information
For more information, Please contact
Shubham
************
1.0 FTE IT Systems Administrator
Systems administrator job in Alaska
Classified Positions/IT Systems Administrator
Position/PCN: IT Support Specialist
Position FTE: 1.0 FTE Information Technology-Systems Administrator
Pay Grade: 15
Starting Wage: $26.19
Days Per Year: 260
Shift hours: TBD
Class Summary: Under limited supervision, consults with IT Administration, Systems Engineer, and other stakeholders to analyze, design, and maintain the district's server and cloud infrastructure. Responsible for implementing, securing, and supporting a hybrid Active Directory environment, integrating on-premises servers with Microsoft cloud-based services including Azure, Entra ID (formerly Azure AD), Intune, and other modern platforms. Oversees mission-critical systems such as email, file and print services, virtualization, backups, and disaster recovery for the district.
Distinguishing Characteristics:
Duty No.
Essential Duties
Frequency
Band/Grade
1
Implements and manages cloud and hybrid backup/disaster recovery solutions, including PaaS-based options, ensuring data integrity and regulatory compliance.
2
Assists with evaluation, recommendation and implementation of hardware and software for LAN/WAN use.
3
Assists with management of projects from the initial preparation and planning of the project to the procurement and installation of equipment services.
4
Assists with planning, procurement, and deployment of new technologies and upgrades, from initial assessment through rollout.
5
Implements and manages cloud and hybrid backup/disaster recovery solutions, including PaaS-based options, ensuring data integrity and regulatory compliance.
6
Performs daily monitoring and maintenance of systems
7
Performs deployment and maintenance of virtual computing environments
8
Manages, implements, configures, and supports cloud-based services (e.g., Microsoft Azure, Microsoft Entra, Azure Stack, and Intune) to extend on-prem infrastructure into the cloud.
9
Administers and maintains on-premises and cloud-based Windows Servers, virtualization environments (e.g. Hyper-V/VMware), and associated core services, ensuring reliability and performance.
10
Evaluates, pilots, and recommends emerging infrastructure technologies, including Platform-as-a-Service (PaaS) offerings, to enhance district operations.
11
Other duties as assigned
Knowledge: Previous education training, work or life experience which provides reasonable evidence of successful performance of various tasks listed. Such experience may be evidenced by two to three years of progressively responsible experience in local area network analysis, design, installation, and support, three to five years of advanced technical support of microcomputer hardware, software and operations systems. In-depth knowledge of Windows Server administration, Active Directory (on-prem and Azure), Entra ID, and modern identity management practices. Familiarity with Microsoft Intune, Azure Stack, and Microsoft 365 integration. Understanding of cloud-first technologies (Azure, Intune, PaaS offerings).
A bachelor's degree in related field, or course work toward that degree, is desirable.
Skills (position requirements at entry):
Strong communication and interpersonal skills
Analytical and problem-solving abilities
Able to effectively prioritize and execute tasks under pressure
Strong self-motivation and ability to operate with limited supervision
Customer-service oriented
Experience and ability to work in a team-oriented, collaborative environment
Training and Experience (position requirements at entry): Experience in concepts of the following: modern network architecture, network and server security, Storage-Area Network and computer virtualization. Experience with implementing, configuring and maintaining Windows Servers, Active Directory, Hypervisors, and enterprise cloud environments such as Microsoft Azure and Google GSuite Workspace. The following certifications or similar equivalents are preferred; Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft Certified: Identity and Access Administrator (SC-300) VMware Certified Professional (VCP) or Hyper-V equivalent experience CompTIA Security+ (or equivalent), ITIL v4 Foundation (for process and change management familiarity
Licensing Requirements (position requirements at entry): Must have a valid Alaskan Driver's License.
Physical Requirements: Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
IT Endpoint Systems Administrator
Systems administrator job in Anchorage, AK
......................................................................................................................................................... IT Endpoint Systems Administrator
Location: Anchorage, Alaska
Schedule: 40hr week -M -F
Pay: Starting at $34.00 Per Hour
.........................................................................................................................................................
SUMMARY: IT Endpoint Systems Administrator
The Endpoint Administrator will be responsible for supporting the IT Manager and providing information technology systems support and assistance to resolve technology issues within the organization.
DUTIES: IT Endpoint Systems Administrator
Deploy, configure, and maintain endpoint devices
Oversee OS imaging, patching, and updates for Windows, mac OS, and mobile platforms.
Implement and enforce endpoint security policies, including encryption, antivirus, and vulnerability remediation.
Develop scripts and automation workflows to streamline endpoint provisioning and maintenance.
Collaborate with help desk teams to resolve escalated incidents efficiently.
Requirements
REQUIRED QUALIFICATIONS: IT Endpoint Systems Administrator
2-4 years of experience in IT help desk, desktop support, or technical support roles.
Proficiency with Microsoft Office 365, Windows 10/11, Active Directory, Exchange, and common enterprise applications.
High school diploma or equivalent required.
Valid Alaska Driver's License; possession of functional, insured vehicle.
BenefitsThis is a temp to hire position, with opportunity for permanent, long -term employment. A full benefits package will be made available at the time of permanent placement, which would include the following:
• Medical, Dental, Vision.
• FSA
• 401(k) with matching
• Life Insurance
• EAP
• PTO
#IND123
Core Network Administrator II
Systems administrator job in Anchorage, AK
GCI's Core Network Administrator will provide expert-level support for local area networks (LAN), wide area networks (WAN), and internet-based systems. Involve operational monitoring, proactive support, detailed analysis, and systems administration, ensuring the continued optimal performance of the organization's networks. Responsibilities include maintaining, securing, and configuring network systems and applications to safeguard against vulnerabilities and ensure seamless connectivity. Accountable for the configuration, troubleshooting, security, and performance optimization of data communications hardware and software components.
Requires close coordination, testing, troubleshooting, upgrading, and maintenance of the network infrastructure to ensure high availability and minimal downtime. Additionally, supports the company's IP and core route/switch network environment, overseeing the operational integrity of core IP, MPLS, carrier Ethernet, and Data/IP network systems. Responsibilities extend to providing expert technical support for incident resolution, ranging from complete service outages to chronic intermittent issues that reduce network performance, all while ensuring compliance with established design criteria and quality objectives.
Scope of Work:
Core Network:
Focus on the foundational infrastructure supporting the organization's entire network, ensuring stability, security, and optimal performance.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
Platform Growth & Support: Lead project work focused on expanding and supporting network platforms, ensuring scalability and futureproofing.
Change Management: Develop and implement comprehensive change management plans to ensure smooth transitions and minimal disruptions during updates and changes.
Configuration & Troubleshooting: Configure, optimize, and troubleshoot Nokia, Cisco, Brocade, and Juniper IP/MPLS routers and switches, ARRIS Cable Modem Termination Systems, and Palo Alto Networks firewalls, ensuring efficient network performance.
Independent & Team Collaboration: Work independently or as part of a team with minimal supervision, taking primary responsibility for supporting multiple network platforms and ensuring operational success.
Network Resource Management: Efficiently manage network resources, ensuring optimal allocation and utilization to meet business and operational needs.
Facilities Utilization & Performance: Regularly review network facilities utilization and performance, ensuring resources are aligned with demand and efficiency goals.
Documentation Creation & Auditing: Develop and audit comprehensive network and systems documentation, ensuring accuracy and compliance with internal standards.
Inventory Tracking & Maintenance: Oversee inventory tracking and maintenance, providing regular reports to ensure network elements are aligned with their expected lifecycle and performance standards.
Support for Junior Technicians: Provide guidance and support to junior technicians and Tier I teams, fostering a collaborative and efficient work environment.
Operational Checks & Preventative Maintenance: Perform daily operational checks and preventative maintenance on all associated equipment to prevent issues and ensure smooth operations.
Statistical Reporting & Analysis: Compile and generate detailed traffic and performance reports, including bandwidth usage, while identifying and addressing bottlenecks in associated IP links.
System Upgrades: Take responsibility for executing system software and hardware upgrades in collaboration with the engineering team, ensuring the network remains up-to-date and efficient.
Cross Departmental Collaboration: Work closely with engineers and various company business groups to resolve issues affecting customers, ensuring adherence to network SLAs and customer satisfaction.
Parts & Materials Management: Track repair parts and materials according to established procedures, ensuring timely availability and accurate inventory management.
LAN, WAN, & Internet Systems Management: Install, configure, and provide ongoing support for the company's LAN, WAN, and internet systems, or specific segments of the network.
Network Availability Monitoring: Continuously monitor network performance to ensure availability for all system users, performing necessary maintenance to support uninterrupted service.
Site Performance Monitoring: Monitor and test site performance to ensure optimal operation without interruptions, addressing issues promptly to maintain service quality.
Network Modeling, Analysis, & Coordination: Support in-network modeling, analysis, and planning efforts, ensuring seamless integration between network hardware and software.
Network Security Administration: Administer and implement network security measures, ensuring the protection of data and compliance with industry best practices.
COMPETENCIES:
• ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
• BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
• COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
• COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
o Must be able to handle moderate levels of stress while demonstrating excellent interpersonal and professional interaction skills with customers and other employees.
• COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
• CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
• RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
• RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
o Demonstrate excellent administrative and organizational skills, able to effectively document procedures and technical processes.
• SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
• TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into databases or equivalent.
o Experience with Metasolv, Statseeker, Grafana and Cisco Prime.
o Experience managing large network platforms.
o Demonstrated working experience in the use of Visio.
o Understanding of standard wide area concepts such as routing, multicasting, broadcasting, duplex and half duplex, reliability and testing, high availability, security and standards.
o Ongoing skill development is required to help achieve the best MTTR (Mean time to repair) and assist in network optimization
Additional Job Requirements:
Provide operational support for the company's core IP, MPLS, Carrier Ethernet, and Wireless/Data IP network systems, ensuring compliance with design specifications and quality objectives. Functions at an intermediate level within the discipline and require a comprehensive understanding of telecommunications installation, modifications, and test procedures. Involves diagnosing and analyzing system issues and outages, while also preparing status reports that forecast network capacity and performance. Ensure that all network assets and facilities supporting network elements are maintained throughout their expected life cycle. Requires the ability to handle routine to moderately complex tasks under moderate supervision.
Essential Duties:
Configuration and Troubleshooting: Configure and troubleshoot various routers and switches, ensuring optimal network performance and reliability.
Cisco NCS Platform: Provide operational support and maintenance for Cisco NCS platforms, ensuring their integration and functionality within the network infrastructure.
802.11n Client Authentication: Support and manage the 802.11n client authentication and registration process, ensuring secure and efficient client connectivity.
Ongoing Skill Development: Actively engage in continuous professional development to improve technical proficiency, reduce MTTR (Mean Time to Repair), and contribute to network optimization efforts.
Minimum Qualifications:
Required: *
A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
High School diploma or equivalent.
Associates degree in Telecommunications, Computer Science, Networking, or related field. *
A minimum of six (6) years' combined work experience working with network platforms, testing, routers and/or switches” to include customer service, LAN/WAN Networking, Telecommunications, Wireless Data/IP networks, data communications or telephony topology systems. *
Preferred:
Experience with Cherwell, Metasolv, Statseeker, Cacti, Grafana, Cisco Prime, and Cisco ISE.
Experience with SNMP based network management systems, configuration and operation.
Experience with IP networking automation and scripting.
Cisco Wireless LAN Controllers (WLC's).
Telecommunications experience.
Other relevant telecom industry or job specific certifications.
Cisco CCNA, Nokia NRS-I, Juniper JNCIA or equivalent
Cisco CCNP, Nokia NRS-II, Juniper JNCIP or equivalent, SCTE DEP
Cisco CCIE, Nokia SRA, Juniper JNCIE or equivalent, SCTE IPEP
DRIVING REQUIREMENTS:
This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
Office/Remote:
Work is primarily sedentary, requiring daily routine computer usage.
Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
Ability to accurately communicate information and ideas to others effectively.
Physical agility and effort sufficient to perform job duties safely and effectively.
Ability to make valid judgments and decisions.
Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
Must work well in a team environment and be able to work with a diverse group of people and customers.
Virtual workers must comply with remote work policies and agreements.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
Core Network:
Key Responsibilities:
Oversee the software updates and patching of network components, ensuring the continuous security and functionality of systems.
Test and validate the high availability of services and network infrastructure, ensuring minimal downtime and optimal performance.
Secure device access and address vulnerabilities by implementing and maintaining best practices for network security.
Driving network optimization efforts to improve performance, scalability, and reliability.
Facilitate regular device backups to ensure data integrity and disaster recovery readiness.
Provide physical equipment support for break/fix activities, ensuring timely resolution of hardware issues.
Conduct project delivery Quality Assurance (QA) and Quality Control (QC), ensuring that implementations meet established standards and requirements.
Key Activities:
Analyze and monitor new software and firmware releases for network equipment and firewalls, preparing them for integration into the network.
Conduct verification and testing of new software and patch implementations in a controlled lab environment prior to deployment.
Plan, schedule, and execute the software and firmware upgrade/patch process, minimizing operational disruption.
Review and analyze the effectiveness of implemented network and service redundancy designs, including planning and validating redundancy testing and analyzing test outcomes.
Verify, modify, and update security configurations for network devices and firewalls, ensuring compliance with security protocols.
Identify, investigate, and resolve any discovered security vulnerabilities in a timely manner.
Drive the identification and implementation of network and equipment optimizations to ensure peak performance.
Configure and manage device configuration backups, ensuring they are consistently up-to-date and accessible.
Support the Situation Management Center by providing physical and on-site break/fix support as needed.
Contribute to QA/QC processes for new project implementations, ensuring they meet organizational standards and technical specifications.
Technical Knowledge & Expertise:
In-depth knowledge of IP/MPLS routers and switches, including vendors such as Nokia, Cisco, Juniper, Brocade, and others.
Expertise in network firewalls (Palo Alto, Cisco, Checkpoint) with a focus on configuration and security.
Proficiency with Wireless LAN Controllers (WLCs), Meraki, and WAN Optimization (WAAS) technologies.
Basic understanding of miscellaneous network supporting equipment such as console servers and network timing appliances.
Fundamental understanding of DOCSIS (e.g. Harmonic, Arris/Commscope) and EPON systems (Vecima),, with the ability to support and troubleshoot related infrastructure.
Expertise in physical connectivity, including troubleshooting Ethernet electrical and fiber optic connections.
Comprehensive understanding of IPv4 and IPv6, including address structures, IP protocols, and IP routing (e.g., IS-IS, OSPF, BGP), as well as the configuration and management of router and switch components.
Strong understanding of standard network service architectures, including MPLS VPNs, VPRNs, VRFs, IESs, VPLSs, and Pseudowire technologies.
Fundamental understanding of network timing protocols such as PTP, SYNC-E, and NTP.
Basic understanding of standard QoS (e.g. Pbit, TOS, DiffServ, EXP, etc.).
Proficient in network access control and security protocols, including Radius, LDAP, AAA, and TACACS+.
Auto-ApplyIT Administrator
Systems administrator job in Homer, AK
Pro Mach is a leading provider of integrated packaging and processing products and solutions for food, beverage, consumer goods, pharmaceutical, and other diverse companies. Through our brands, Pro Mach provides product packaging and processing equipment, PMMI certified training, installation, parts, and service in Bottling & Capping, Primary Packaging, Flexible Packaging, Material Handling, Identification & Tracking, and End of Line Packaging.
Pro Mach has a diverse customer base, from Fortune 500 companies to smaller, privately-held businesses worldwide, which depend on reliable, flexible, technologically advanced equipment and integrated solution sets. Pro Mach is headquartered near Cincinnati, Ohio with manufacturing facilities and offices throughout the United States, Canada, and Europe.
For more information about ProMach, visit *************************** and for more information on ProMach Careers, visit ******************************
ProMach is searching for an IT Administrator who will deliver IT services for ProMach companies within the Systems & Process and Secondary Packaging Business Units. This role serves as a primary escalation point for IT support needs and works with division IT resources to ensure system hardware, software and related IT procedures adhere to corporate standards and policies. This hands-on role will actively participate in the delivery of IT End User Support and the provision, installation, operation and maintenance of IT hardware, software, data, security and related infrastructure.
This position reports to and takes operational direction from the Director of IT.
Job Responsibilities:
* Documents and maintains division specific IT procedures and user facing content.
* Actively collaborates with other IT resources in the ongoing maintenance and design of BU IT Architecture and Standards
* Performs system monitoring to verify the integrity and availability of physical and virtual servers, applications and services, networks and key systems and scheduled processes
* Performs Incident Management for all hardware and software technology failures and security incidents; coordinates with vendors and any related user communications at the division level.
* Ensures all servers and data are backed up per corporate standards and monitors for completion.
* Performs user account security administration and oversight to ensure appropriate access to datacenter, network, servers, and applications; for both local and remote users.
* Ensures Antivirus and security patches are up to date on target systems and performs security monitoring to identify any possible intrusions.
* Maintains confidentiality of sensitive data and works with HR to differentiate employees, contractors, and visitors.
Job Requirements:
* Bachelor's Degree in Information Systems or similar area of technical study; or equivalent combination of education and experience
* 5+ years of experience in the Information Technology field.
* Advanced proficiency with Microsoft operating systems, Active Directory Administration and Group Policy Management
* Experience with Office 365 and Azure is desirable.
* Experience with CAD solutions such as AutoDesk Inventor or SolidWorks is desirable
* Availability to work evenings and weekends, sometimes with little notice.
* Willingness to travel up to 10%.
Other Skills / Abilities:
* Ability to communicate with associates at all levels throughout the organization
* Strong written communications skills with experience writing technical documentation.
* Motivated, committed and energetic self-starter dedicated to providing high quality and responsive IT service
BENEFITS:
Salary is only a part of a well-developed compensation program. As a Pro Mach employee, you receive more than just a paycheck. Total compensation includes your pay (base salary), very comprehensive medical/dental programs as well as life insurance, a generous paid time off program, a retirement savings plan with a company match and a wellness program. There is no waiting period for benefits - you are eligible on your first day of employment.
Please note that the pay ranges listed on external job boards, outside our posting details, do not accurately reflect our internal compensation ranges.
Pro Mach is an Equal Opportunity Employer. Pro Mach utilizes E-Verify to verify employment eligibility of new hires to work in the United States. Pro Mach is a drug-free workplace.
#RENNCO
Network Technician - PBX
Systems administrator job in Anchorage, AK
Network technician's primary duties are installation, operation, administration, and maintenance of Digital and VoIP Telephone Switches, Transport Systems (both network and CPE), DLC's, PBX's, Ethernet Switches, Cell Sites, Central Office power systems, and the network management platforms used to monitor their performance and availability.
Examples of Job Duties - PBX Technician
Provide customer service, troubleshooting, educate customers on available ACS products and services, provision and de-provision products and services. Answer customer inquiries.
Determine cable distribution to fulfill service requirements. Run, secure and terminate necessary cabling.
Place equipment cabinets, racks, or supporting frame work. Accomplish all inter-cabinet wiring.
Install associated sets and sub-sets of business systems.
Install associated power equipment and make necessary distribution.
Install and provision system programming.
Perform all facets of fault location of PBX, PAX, Key, VoIP telephone or special circuits to restore degraded or out-of-service conditions.
Conduct system or sub-system testing as required to determine failures or to accomplish routine maintenance tests.
Perform preventative maintenance and database backups
Install, maintain, and modify PBX and Key Systems.
Installation and configuration of vendor specific cards and equipment
Minimum Education and Experience Required
You must have a high school diploma and must possess and maintain a driver's license. Network Technicians are normally required to have and maintain vendor specific training and/or certifications.
Network Technicians are required to have four (4) years training in a relevant telephone apprentice program or equivalent experience leading to journeyman level performance in this specialty, with two (2) years experience in the skills and work this position will typically perform.
This position may travel by Air, Land and Sea by commercial and non-commercial means to deliver service to Alaska Communications Customers located in remote areas of Alaska.
Certifications and Licenses Required
External applicants must successfully pass a pre-employment suitability assessment and either a DOT or non-DOT drug test, depending on position.
Network Technicians outside of Anchorage, may be required to perform duties of a Field Technician, which may require a Medical Certification or a CDL.
Additional Job Requirements
External applicants must successfully pass a pre-employment suitability assessment and drug test.
Distinguished Engineer - AI Infrastructure Architecture
Systems administrator job in Juneau, AK
Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Come help organizations be their best, while you reach new heights with a team that has your back.
Meet the Team
Our Distinguished Engineer team drives architecture and technical direction for Splunk's $3.5B platform, ingesting petabytes of data for over 95% of the Fortune 100. As a tight-knit group of DEs reporting to the VP of Architecture, we operate autonomously while coordinating closely on practical, durable solutions that evolve the platform for future requirements. Each DE owns cross-organizational domains that shift fluidly as needs arise. Work alongside exceptionally smart engineers who value rigorous thinking and friendly collaboration-this is where the technical future gets defined!
Impact:
Architect and operationalize AI infrastructure as a core component of Cisco Data Fabric, enabling engineering teams to integrate AI capabilities across the world's largest, most diverse data sets. Design MLOps platforms that solve complex lifecycle challenges-managing embedding model migrations, version compatibility, and continuous model updates-while ensuring operational excellence through monitoring, governance, and serving at petabyte scale. Identify and drive new opportunities for leveraging AI across the stack, establishing consistent architectural patterns for agent prompts, tool integration, and model orchestration. Build data pipelines and operational frameworks that enable hundreds of engineers to confidently deploy both LLMs and traditional ML models into production. Success is measured by customer adoption and usage of AI-powered features, alongside operational metrics-model performance, inference latency, and deployment velocity-that directly impact customer value.
Minimum Qualifications:
* Bachelor's in Computer Science (or equivalent) with 15+ years of related experience; or Master's with 12+ years; or PhD with 8+ years or equivalent experience
* Designed and deployed AI/ML infrastructure and features in production cloud environments
* Experience with major AI services including OpenAI, Anthropic, HuggingFace, AWS Bedrock, Azure OpenAI Service, or similar platforms
* Production experience with AWS, Azure, or GCP cloud platform
* Led technical decisions and architectural direction across engineering organizations of 50+ engineers
Preferred Qualifications:
* Experience with LLM-specific infrastructure including agent frameworks, prompt management, and tool integration
* Model serving at scale with experience in inference optimization and performance monitoring
* Designed and deployed AI/ML infrastructure for on-premises environments
* Experience with major ML frameworks (TensorFlow, PyTorch, etc.) and model formats
* Proven track record mentoring and growing engineers, with strong collaboration skills
Why Cisco?
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
The starting salary range posted for this position is $267,600.00 to $339,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
* 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
* 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
* Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
* Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
* 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
* Additional paid time away may be requested to deal with critical or emergency issues for family members
* Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
* .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
* 1.5% of incentive target for each 1% of attainment between 50% and 75%;
* 1% of incentive target for each 1% of attainment between 75% and 100%; and
* Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$273,200.00 - $442,600.00
Non-Metro New York state & Washington state:
$267,600.00 - $390,300.00
* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
Engineer, Software & Information Platform
Systems administrator job in Juneau, AK
**What Software & Information Platforms contributes to Cardinal Health** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.
Software & Information Platforms manages the technical configuration, design, administration, development, implementation and support of application and information frameworks that the organization's application solutions utilize. This job family partners with Application Development & Maintenance teams and other Information Technology function teams to identify enhancements for platforms and long-term capabilities.
This position will support designing, building, and operationalizing large-scale enterprise Business Intelligence platforms and applications using at least two or more technologies like SAP Business Objects, Tableau and Alteryx in both Windows and Linux OS.
**What is expected of you and others at this level**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ May contribute to the development of policies and procedures
+ Works on complex projects of large scope
+ Develops technical solutions to a wide range of difficult problems
+ Solutions are innovative and consistent with organization objectives
+ Completes work; independently receives general guidance on new projects
+ Work reviewed for purpose of meeting objectives
+ May act as a mentor to less experienced colleagues
**Responsibilities:**
+ Design, implement, and support BI platform administration including infrastructure builds, upgrades, performance testing, and ensuring high availability across cloud and on‑premises environments.
+ Administer and maintain BI platforms (e.g., SAP BusinessObjects, Tableau, Alteryx, Looker, SAS), with demonstrated expertise in at least two technologies.
+ Provide infrastructure and platform sizing for projects, including hardware, software, and cloud resource planning.
+ Manage multi‑tier BI environments: configure servers, groups, projects, workbooks, data sources, and secure connections.
+ Monitor, tune, and optimize performance using both native BI tools and cloud monitoring solutions to ensure scalability and reliability.
+ Ensure compliance and security standards are met or exceeded, supporting internal controls and external audits.
+ Collaborate with cross‑functional teams and external partners to deliver solutions, track project progress, and communicate risks and impacts to leadership.
+ Drive innovation and best practices by conducting proof‑of‑concepts, developing automation frameworks, and standardizing naming conventions, scripts, and coding practices.
**Qualifications:**
+ Bachelor's degree preferred or equivalent work experience preferred
+ 4-8 years of experience, preferred
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ 3+ years of architecture and engineering experience in Data Analytics/Reporting and Data Visualization tools preferred.
+ 2+ years of hands-on GCP experience in products like Compute Engine, IAM and APIs
+ Hands-on experience in architecting and designing Business Intelligence platforms in GCP/AWS cloud
+ Hands-on experience with Business Intelligence technologies like SAP Business Objects and Tableau
+ Advanced experience in writing complex SQL queries, stored procedures, etc
+ Experience in connecting analytic applications to GCP data stores such as BigQuery.
+ Programming languages Python, Java, and frameworks- Spring Boot, Spring MVC, REST API development expertise is a plus
+ Preferred to have prior experience in Collibra and Atscale.
+ Experience with CI/CD pipelines such as Concourse, Jenkins is a plus
+ Google Cloud Platform or any BI tool administration certification is a plus
**Anticipated salary range:** $94,900 - $135,600
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 02/15/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
NETWORK ANALYST (UNION)
Systems administrator job in Fort Greely, AK
About Us When you work at Chugach Government Solutions (CGS), you join a proud legacy of supporting missions while sustaining culture. The federal division of Chugach Alaska Corporation, CGS has been supporting critical missions as a government contractor for over 25 years. Our focus is to support facility maintenance, IT/technical services, construction and education. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields - each team member proud to serve our country with first-class business services, while also making a difference for our Chugach shareholders.
At CGS, empowering employees is a part of our core, and that focus is one of the ways we build and foster high-performing teams. We empower our employees through competitive compensation and benefits package, professional growth opportunities, truthful communication, and more!
If you are looking for an opportunity to serve something bigger than yourself; if you want your day job to be one that creates meaningful value; if you are looking for an environment that highly values employees and respects individual differences - then Chugach Government Solutions may be the right fit for you!
Job Overview
The Network Analyst is responsible for providing and managing network installation, scripts, support, planning, monitoring, system integration and other duties to support the Company's LAN and WAN network system. Must ensure the availability and optimization of the network system as well as configuration and installation of tools to enhance Company staff productivity. Responsible for user access, systems analysis, provision of technical assistance and system trouble shooting.
Work Model: Onsite/In-Office
Responsibilities
Essential Duties & Job Functions:
* Oversees system policies and standards to achieve Company goals.
* Consults with users, to determine hardware, software, or system functional specifications.
* Develops, documents, tests and/or modifies computer systems or programs to meet Company requirements.
* Ensures system currency and manages software licensing agreements to ensure they are up to date.
* Provides technical expertise in the areas of systems-related performance management, security reviews, and project planning.
* Possesses in-depth knowledge of systems hardware and systems software, along with system internals and network communications.
* Reviews and recommends hardware and software needs or improvements.
* Recommends long-term requirements of system operation and administration to include information system planning of the Company.
* Performs the installation, maintenance, configuration, and integrity of the computer systems.
* Implements operational system enhancements that will improve the reliability and performance of the Company's system.
* Orders replacement parts and devices; perform all installations following imaging procedures.
* Oversees activities related to server support and systems administration.
* Set-up and configure all PCs at each location, maintains configuration standards across the Company.
* Installs and configures all peripheral devices such as printers, network cards, modems, CD ROM drives, scanners, and other devices connected to the network or network server.
* Provides help desk and troubleshooting assistance to staff on software and hardware.
* Sets-up and configures network server with Windows Server system.
* Ensures integrity of user system files by performing backups as required.
* Maintains accountability of staff and property; adheres to safety practices.
* Perform related work as assigned.
Accountable For:
* Timely, accurate, and cost-effective performance of duties.
* Completing all mandated training requirements per government and management directives.
* Dealing with a variety of people in a professional, courteous manner.
* Adherence to established CGS, LLC safety policies and good industrial and office safety practices.
* Compliance with company Standard Operating Procedures and Personnel policies and procedures.
* Having the ability to work well under pressure.
* Possession of excellent verbal and written communication skills.
Job Requirements
Mandatory:
* High School diploma or equivalent.
* Experience with and demonstrated knowledge of maintenance and troubleshooting
* LAN, WAN, computer hardware and software.
* Experience with computer imaging.
* IAT level 2 (Security +)
* If not currently certified ability to do so in six months.
* Valid state Driver's License with acceptable driving record pertinent to the position.
* Current Interim or Final Secret level security clearance.
* Ability to successfully pass any background checks and/or drug testing required on the contract.
Preferred:
* Bachelor's degree in related field.
* Experience with industrial controls.
* Experience with security systems
* Understanding of "Group Policies"
* Sysco system familiarity. I.E. Sysco commands etc.
* Experience working on Government/Army installations.
* Current Final Secret level security clearance.
Working Conditions:
* This position is primarily performed in an office setting using standard office equipment (desk, computer, phone, printer, copier, etc.).
* Must be able to load/unload materials, tools, and equipment.
* Comfortable working around exposures to hazardous materials.
* Comfortable working in confined spaces.
Physical Requirements:
* Requires the ability to operate a computer and work in a standard office environment.
* Effectively communicate information in verbal and written form, read and review information and charts, perform analytical thinking skills, and use sound judgement.
* Must be able to stoop, bend or squat for at for installation purposes.
Reasonable Accommodation:
CGS will provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Chugach Government Solutions or any if its subsidiaries, please email ******************
Equal Employment Opportunity:
Chugach is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, pregnancy, disability, genetic factors, protected veteran status or other characteristics protected by law.
Auto-Apply1.0 FTE IT Systems Administrator
Systems administrator job in Alaska
Other/IT Systems Administrator
District:
Matanuska-Susitna Borough School District
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Network Administrator
Systems administrator job in Juneau, AK
GovCIO is currently hiring for a Network Adminstratorresponsible for designing and supporting multiple complex networks in different locations.. This position will be located in Radford VA, and will be a remote position. **Responsibilities**
This position is for a Senior Network Administrator in a mixed and growing environment currently supporting functional teams and customers that utilize MS Windows server 2019/2022, MS SQL 2019, MS Windows 11, VMWare 7.x.,OEL 8x-9x, and Oracle Operating systems. This position will work with the existing team members who are responsible for designing and supporting multiple complex networks in different locations. This position will help lead in the strategies to manage, maintain, deploy, troubleshoot and support networks for multiple customer environments. This position will lead efforts to plan, execute and implement new network implementations. Responsible for creating and maintaining team technical instructions, operating procedures, and policies as needed. This position will need to be adept at monitoring and tuning system and network performance, ongoing operation of the network, hardening of the network and reporting of the overall security and operational status. The position will also recommend improvements to the enterprise and manage new SW/HW integrations when required while also providing utilization reports using existing tools to identify problems and corrective actions as needed. This position will provide support towards the lifecycle of a mixed environment of vendor equipment in the datacenter to include firmware version control and periodic preventive maintenance. This position will also need to be able to recommend, demonstrate, and implement technologies to help expand, upgrade, and increase efficiency to the current environment. The position will need excellent communication and team skills.
**Qualifications**
High School with 9+ years (or commensurate experience)
Required Skills and Experience
+ Clearance Required: Secret
+ CompTIA Security+.
+ Computing Environment (CE) Certification (i.e., MCSE, Server+, CCNA, RedHat,
+ Palo, etc.) - can be waived for 30 days after project join date.
+ Experience in Computer Science or IT.
+ 3+ years' experience designing, implementing, documenting, and maintaining complex networking solutions.
+ 3+ years' experience configuring, updating, maintaining, administering, and migrating Palo Alto Firewalls.
+ 3+ years' experience with Network Management, Analysis, andtroubleshooting tools such as SolarWinds, Cisco Prime, Palo Alto Panorama, Men and Mice, etc.
+ 5+ years' experience configuring, updating, maintaining, and administering the following Cisco technologies: Cisco Nexus (9K, 7K, 5K, and 2K),Cisco Catalyst switches, Cisco Aggregation Services Router (ASR) and Integrated Services Router (ISR) routers, and Cisco Firepower.
+ 3+ years' experience or working knowledge of SW Defined Networking.
+ 3+ years' experience creating, maintaining, following Standard Operating Procedures for repeatable processes, disaster recovery, and common problem resolution.
+ Strong interpersonal skills and willingness to be a team player.
***PENDIN CONTRACT AWARD***
Preferred Skills and Experience:
+ Bachelor's degree in computer science
+ 3+ years' experience in automation and scripting with Python, Pearl, TCL, or Ansible.
+ 3+ years' experience supporting Cybersecurity patch management and Security Technical Implementation Guides (STIG), SRG, RMF, SCA-V, and Cyber Operational Readiness Assessments (CORA). Enterprise Resource Planning
+ Support Lead (Program Manager - Intermediate)
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you can expect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $110,000.00 - USD $140,000.00 /Yr.
Submit a referral to this job (**************************************************************************************************************************
**Location** _US-Remote_
**ID** _2025-6775_
**Category** _IT Infrastructure & Network Engineering & Operations_
**Position Type** _Full-Time_
Deskside Support
Systems administrator job in Anchorage, AK
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title:
Deskside Support Representative Onsite Support
Location:
Anchorage, AK
Duration:
1 year with possible extension
Job id :
17-64961
·
The environment is a walk up service, immediate face to face with the client.
·
Must have excellent verbal and written skills, as well as be outgoing and be extremely comfortable with personal interaction with clients.
·
Candidates should be able to diagnose and remedy complex Microsoft OS (Win 7 and Win 10) and Office product (One Drive, Office365) problem tickets, configure and install common applications and install/remove PCs. Must have experience in large corporate technical support environment and use of a ticketing system.
·
Must have experience with mobility devices, tablets, mobile phones etc.
·
Extensive 7 year background check and drug test is required.
Qualifications
reply with your resume
Additional Information
For more information, Please contact
Shubham
************
Core Network Administrator III
Systems administrator job in Anchorage, AK
GCI's Core Network Administrator III will provide expert-level support for local area networks (LAN), wide area networks (WAN), and internet-based systems. Involve operational monitoring, proactive support, detailed analysis, and systems administration, ensuring the continued optimal performance of the organization's networks. Responsibilities include maintaining, securing, and configuring network systems and applications to safeguard against vulnerabilities and ensure seamless connectivity. Accountable for the configuration, troubleshooting, security, and performance optimization of data communications hardware and software components.
Requires close coordination, testing, troubleshooting, upgrading, and maintenance of the network infrastructure to ensure high availability and minimal downtime. Additionally, supports the company's IP and core route/switch network environment, overseeing the operational integrity of core IP, MPLS, carrier Ethernet, and Data/IP network systems. Responsibilities extend to providing expert technical support for incident resolution, ranging from complete service outages to chronic intermittent issues that reduce network performance, all while ensuring compliance with established design criteria and quality objectives.
Focus Scope of work could be:
Scope of Work:
Core Network:
Focus on the foundational infrastructure supporting the organization's entire network, ensuring stability, security, and optimal performance.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
Platform Growth & Support: Lead project work focused on expanding and supporting network platforms, ensuring scalability and futureproofing.
Change Management: Develop and implement comprehensive change management plans to ensure smooth transitions and minimal disruptions during updates and changes.
Configuration & Troubleshooting: Configure, optimize, and troubleshoot Nokia, Cisco, Brocade, and Juniper IP/MPLS routers and switches, ARRIS Cable Modem Termination Systems, and Palo Alto Networks firewalls, ensuring efficient network performance.
Independent & Team Collaboration: Work independently or as part of a team with minimal supervision, taking primary responsibility for supporting multiple network platforms and ensuring operational success.
Network Resource Management: Efficiently manage network resources, ensuring optimal allocation and utilization to meet business and operational needs.
Facilities Utilization & Performance: Regularly review network facilities utilization and performance, ensuring resources are aligned with demand and efficiency goals.
Documentation Creation & Auditing: Develop and audit comprehensive network and systems documentation, ensuring accuracy and compliance with internal standards.
Inventory Tracking & Maintenance: Oversee inventory tracking and maintenance, providing regular reports to ensure network elements are aligned with their expected lifecycle and performance standards.
Support for Junior Technicians: Provide guidance and support to junior technicians and Tier I teams, fostering a collaborative and efficient work environment.
Operational Checks & Preventative Maintenance: Perform daily operational checks and preventative maintenance on all associated equipment to prevent issues and ensure smooth operations.
Statistical Reporting & Analysis: Compile and generate detailed traffic and performance reports, including bandwidth usage, while identifying and addressing bottlenecks in associated IP links.
System Upgrades: Take responsibility for executing system software and hardware upgrades in collaboration with the engineering team, ensuring the network remains up-to-date and efficient.
Cross Departmental Collaboration: Work closely with engineers and various company business groups to resolve issues affecting customers, ensuring adherence to network SLAs and customer satisfaction.
Parts & Materials Management: Track repair parts and materials according to established procedures, ensuring timely availability and accurate inventory management.
LAN, WAN, & Internet Systems Management: Install, configure, and provide ongoing support for the company's LAN, WAN, and internet systems, or specific segments of the network.
Network Availability Monitoring: Continuously monitor network performance to ensure availability for all system users, performing necessary maintenance to support uninterrupted service.
Site Performance Monitoring: Monitor and test site performance to ensure optimal operation without interruptions, addressing issues promptly to maintain service quality.
Network Modeling, Analysis, & Coordination: Support in-network modeling, analysis, and planning efforts, ensuring seamless integration between network hardware and software.
Network Security Administration: Administer and implement network security measures, ensuring the protection of data and compliance with industry best practices.
COMPETENCIES:
ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
Must be able to handle moderate levels of stress while demonstrating excellent interpersonal and professional interaction skills with customers and other employees.
COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
Demonstrate excellent administrative and organizational skills, able to effectively document procedures and technical processes.
Experience with Metasolv, Statseeker, Grafana and Cisco Prime.
Experience managing large network platforms.
Demonstrated working experience in the use of Visio.
Understanding of standard wide area concepts such as routing, multicasting, broadcasting, duplex and half duplex, reliability and testing, high availability, security and standards.
SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into databases or equivalent.
Ongoing skill development is required to help achieve the best MTTR (Mean time to repair) and assist in network optimization
Additional Job Requirements:
Provide advanced operational support for the company's core IP, MPLS, Carrier Ethernet, and Wireless/Data IP network systems, ensuring alignment with design specifications and quality standards. This role requires a comprehensive understanding of telecommunications installation, modifications, and test procedures. The ability to identify, analyze, and resolve system issues and outages is essential. Additionally, prepare status reports that forecast network capacity and performance, ensuring all network assets and supporting facilities are maintained throughout their expected life cycle. The role entails performing both routine and complex assignments with limited supervision, ensuring optimal network functionality.
Essential Duties:
Configuration and Troubleshooting: Configure and troubleshoot various routers and switches, ensuring network performance, stability, and reliability.
Cisco NCS Platform: Manage and maintain Cisco NCS platforms, ensuring seamless operation and integration within the network environment.
802.11n Client Authentication: Oversee the 802.11n client authentication and registration process, ensuring secure and efficient client connectivity.
Internet Protocols: Support and troubleshoot Internet Protocol (IP) functionality, ensuring proper network communication and protocol compliance.
Design Communication: Communicate network reference designs effectively using standard office tools such as Visio and other software, ensuring clear and concise documentation for technical and non-technical audiences.
Ongoing Skill Development: Actively engage in continuous professional development to improve technical proficiency, reduce MTTR (Mean Time to Repair), and contribute to network optimization efforts.
Minimum Qualifications:
Required: Required: *
A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
High School diploma or equivalent.
Associates degree in Telecommunications, Computer Science, networking, or related field. *
Minimum ten (10) years' combined work experience working with network platforms, testing, routers and/or switches” to include customer service, LAN/WAN Networking, Telecommunications, Wireless Data/IP network, data communications or telephony topology systems. *
Preferred:
Experience with Cherwell, Metasolv, Statseeker, Cacti, Grafana, Cisco Prime, and Cisco ISE configuration and operation.
Experience with SNMP based network management systems, configuration and operation.
Experience with IP networking automation and scripting.
Cisco Wireless LAN Controllers (WLC's).
Telecommunications experience.
Other relevant telecom industry or job specific certifications.
Cisco CCNA, Nokia NRS-I, Juniper JNCIA or equivalent
Cisco CCNP, Nokia NRS-II, Juniper JNCIP or equivalent, SCTE DEP
Cisco CCIE, Nokia SRA, Juniper JNCIE or equivalent, SCTE IPEP
DRIVING REQUIREMENTS:
This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
Office/Remote:
Work is primarily sedentary, requiring daily routine computer usage.
Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
Ability to accurately communicate information and ideas to others effectively.
Physical agility and effort sufficient to perform job duties safely and effectively.
Ability to make valid judgments and decisions.
Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
Must work well in a team environment and be able to work with a diverse group of people and customers.
Virtual workers must comply with remote work policies and agreements.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
Core Network:
Key Responsibilities:
Oversee the software updates and patching of network components, ensuring the continuous security and functionality of systems.
Test and validate the high availability of services and network infrastructure, ensuring minimal downtime and optimal performance.
Secure device access and address vulnerabilities by implementing and maintaining best practices for network security.
Driving network optimization efforts to improve performance, scalability, and reliability.
Facilitate regular device backups to ensure data integrity and disaster recovery readiness.
Provide physical equipment support for break/fix activities, ensuring timely resolution of hardware issues.
Conduct project delivery Quality Assurance (QA) and Quality Control (QC), ensuring that implementations meet established standards and requirements.
Key Activities:
Analyze and monitor new software and firmware releases for network equipment and firewalls, preparing them for integration into the network.
Conduct verification and testing of new software and patch implementations in a controlled lab environment prior to deployment.
Plan, schedule, and execute the software and firmware upgrade/patch process, minimizing operational disruption.
Review and analyze the effectiveness of implemented network and service redundancy designs, including planning and validating redundancy testing and analyzing test outcomes.
Verify, modify, and update security configurations for network devices and firewalls, ensuring compliance with security protocols.
Identify, investigate, and resolve any discovered security vulnerabilities in a timely manner.
Drive the identification and implementation of network and equipment optimizations to ensure peak performance.
Configure and manage device configuration backups, ensuring they are consistently up-to-date and accessible.
Support the Situation Management Center by providing physical and on-site break/fix support as needed.
Contribute to QA/QC processes for new project implementations, ensuring they meet organizational standards and technical specifications.
Technical Knowledge & Expertise:
In-depth knowledge of IP/MPLS routers and switches, including vendors such as Nokia, Cisco, Juniper, Brocade, and others.
Expertise in network firewalls (Palo Alto, Cisco, Checkpoint) with a focus on configuration and security.
Proficiency with Wireless LAN Controllers (WLCs), Meraki, and WAN Optimization (WAAS) technologies.
Basic understanding of miscellaneous network supporting equipment such as console servers and network timing appliances.
Fundamental understanding of DOCSIS (e.g. Harmonic, Arris/Commscope) and EPON systems (Vecima),, with the ability to support and troubleshoot related infrastructure.
Expertise in physical connectivity, including troubleshooting Ethernet electrical and fiber optic connections.
Comprehensive understanding of IPv4 and IPv6, including address structures, IP protocols, and IP routing (e.g., IS-IS, OSPF, BGP), as well as the configuration and management of router and switch components.
Strong understanding of standard network service architectures, including MPLS VPNs, VPRNs, VRFs, IESs, VPLSs, and Pseudowire technologies.
Fundamental understanding of network timing protocols such as PTP, SYNC-E, and NTP.
Basic understanding of standard QoS (e.g. Pbit, TOS, DiffServ, EXP, etc.).
Proficient in network access control and security protocols, including Radius, LDAP, AAA, and TACACS+.
Auto-ApplyNetwork Technician - PBX
Systems administrator job in Anchorage, AK
Network technician's primary duties are installation, operation, administration, and maintenance of Digital and VoIP Telephone Switches, Transport Systems (both network and CPE), DLC's, PBX's, Ethernet Switches, Cell Sites, Central Office power systems, and the network management platforms used to monitor their performance and availability.
Examples of Job Duties - PBX Technician
Provide customer service, troubleshooting, educate customers on available ACS products and services, provision and de-provision products and services. Answer customer inquiries.
Determine cable distribution to fulfill service requirements. Run, secure and terminate necessary cabling.
Place equipment cabinets, racks, or supporting frame work. Accomplish all inter-cabinet wiring.
Install associated sets and sub-sets of business systems.
Install associated power equipment and make necessary distribution.
Install and provision system programming.
Perform all facets of fault location of PBX, PAX, Key, VoIP telephone or special circuits to restore degraded or out-of-service conditions.
Conduct system or sub-system testing as required to determine failures or to accomplish routine maintenance tests.
Perform preventative maintenance and database backups
Install, maintain, and modify PBX and Key Systems.
Installation and configuration of vendor specific cards and equipment
Minimum Education and Experience Required
You must have a high school diploma and must possess and maintain a driver's license. Network Technicians are normally required to have and maintain vendor specific training and/or certifications.
Network Technicians are required to have four (4) years training in a relevant telephone apprentice program or equivalent experience leading to journeyman level performance in this specialty, with two (2) years experience in the skills and work this position will typically perform.
This position may travel by Air, Land and Sea by commercial and non-commercial means to deliver service to Alaska Communications Customers located in remote areas of Alaska.
Certifications and Licenses Required
External applicants must successfully pass a pre-employment suitability assessment and either a DOT or non-DOT drug test, depending on position.
Network Technicians outside of Anchorage, may be required to perform duties of a Field Technician, which may require a Medical Certification or a CDL.
Additional Job Requirements
External applicants must successfully pass a pre-employment suitability assessment and drug test.
Auto-ApplyDistinguished Engineer - Spark Infrastructure Architecture
Systems administrator job in Juneau, AK
Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Come help organizations be their best, while you reach new heights with a team that has your back.
Meet the Team:
Our Distinguished Engineer team drives architecture and technical direction for Splunk's $3.5B platform, ingesting petabytes of data for over 95% of the Fortune 100. As a tight-knit group of DEs reporting to the VP of Architecture, we operate autonomously while coordinating closely on practical, durable solutions that evolve the platform for future requirements. Each DE owns cross-organizational domains that shift fluidly as needs arise. Work alongside exceptionally smart engineers who value rigorous thinking and friendly collaboration-this is where the technical future gets defined!
Impact:
Architect and operationalize Spark at scale as a core component of Cisco Data Fabric, enabling customers to access and analyze exponentially more data across diverse organizational sources. Build resilient, always-on infrastructure with automatic retry logic, fault tolerance, and seamless integration across myriad data sources and formats including Parquet, Iceberg, and modern table formats. Design the operational backbone-monitoring, observability, error handling, and horizontal scalability-that enables hundreds of engineers to build features confidently on solid foundations. Establish architectural patterns and support mechanisms that ensure high availability while maintaining performance at petabyte scale. Success is measured by customer adoption of data fabric capabilities and operational reliability metrics-uptime, ingestion performance, and incident reduction-that directly impact customer value.
Minimum Qualifications:
* Bachelor's in Computer Science (or equivalent) with 15+ years of related experience; or Master's with 12+ years; or PhD with 8+ years or equivalent experience
* Designed and deployed production Spark deployments at scale in cloud environments
* Experience with modern data formats including Parquet, Iceberg, and related table/columnar formats
* Production experience with AWS cloud platform
* Led technical decisions and architectural direction across engineering organizations of 50+ engineers
Preferred Qualifications:
* Production experience with Azure and/or GCP cloud platforms
* Experience integrating with diverse data platforms such as Snowflake, Pinot, Databricks, Trino, or similar systems
* Extensive Kubernetes experience in production environments
* Proven track record mentoring and growing engineers, with strong collaboration skills across sponsors, design, product management, and engineering teams
Why Cisco?
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
The starting salary range posted for this position is $267,600.00 to $339,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
* 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
* 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
* Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
* Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
* 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
* Additional paid time away may be requested to deal with critical or emergency issues for family members
* Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
* .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
* 1.5% of incentive target for each 1% of attainment between 50% and 75%;
* 1% of incentive target for each 1% of attainment between 75% and 100%; and
* Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$273,200.00 - $442,600.00
Non-Metro New York state & Washington state:
$267,600.00 - $390,300.00
* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
Network Technician - Central Office - Juneau
Systems administrator job in Juneau, AK
Network technician's primary duties are installation, operation, administration, and maintenance of Digital and VoIP Telephone Switches, Transport Systems (both network and CPE), DLC's, PBX's, Ethernet Switches, Cell Sites, Central Office power systems, and the network management platforms used to monitor their performance and availability.
Examples of Job Duties - Central Office Technician
Identify, research and resolve software and switch issues daily
Use applicable interface devices and appropriate test equipment to monitor digital central offices and associated facilities.
Make decisions and take actions to insure uninterrupted service.
Respond to system messages and associated alarms to determine the root cause of network problems and to take appropriate corrective action.
Analyze switch performance, system faults, customer reports, initiating corrective actions when necessary.
Perform routine testing both on site and from remote test facilities, sometimes coordinating with other departments, customers, and other interconnecting telco personnel.
Maintain technical documentation, office records, drawings, archived printouts, and site logs.
Interpret and input complex software translation changes for system upgrades.
Perform preventative maintenance and database backups.
Installation, configuration and provisioning of all Remote and Central Office equipment.
Troubleshoot, repair, and maintain Central Office equipment and wiring.
Perform other duties as assigned.
Minimum Education and Experience Required
You must have a high school diploma and must possess and maintain a driver's license. Network Technicians are normally required to have and maintain vendor specific training and/or certifications.
Network Technicians are required to have four (4) years training in a relevant telephone apprentice program or equivalent experience leading to journeyman level performance in this specialty, with two (2) years experience in the skills and work this position will typically perform.
This position may travel by Air, Land and Sea by commercial and non-commercial means to deliver service to Alaska Communications Customers located in remote areas of Alaska.
Certifications and Licenses Required
External applicants must successfully pass a pre-employment suitability assessment and either a DOT or non-DOT drug test, depending on position.
Network Technicians outside of Anchorage, may be required to perform duties of a Field Technician, which may require a Medical Certification or a CDL.