System Administrator
Systems administrator job in Atlanta, GA
Short Description:
Client's is seeking an experienced Senior System Analyst to provide hands-on technical expertise on a team of systems analysts and systems administrators.
Complete Description:
We are seeking an experienced Senior System Analyst to provide hands-on technical expertise on a team of systems analysts and systems administrators. This role is pivotal in supporting end-users with their IT needs and ensuring the ongoing maintenance and reliability of the agency's core applications and IT infrastructure.
The ideal candidate will have a strong background in IT support, systems administration, and team leadership, with the ability to guide the resolution of complex technical issues, coordinate with third-party vendors, and implement solutions that enhance overall IT service delivery.
Primary Responsibilities:
• Provide Complex Issue Resolution: Serve as the escalation point for technical issues, guiding the team in troubleshooting and resolving hardware, software, and network problems.
• Collaborate with Third-Party Vendors: Act as the primary contact for external vendors, coordinating support for advanced technical issues and ensuring timely resolution.
• Support Core IT Systems: Ensure proper management and support of technologies including Office 365, Active Directory, Exchange Server, Microsoft Teams
• softphones, VPN, RDP, and Windows operating systems.
• Research and Implement Technical Solutions: Recommend and implement solutions to improve efficiency and reliability.
• Develop and Maintain Documentation: Ensure comprehensive documentation of systems, processes, and troubleshooting procedures for team reference and
• knowledge sharing.
Necessary Skills and Qualifications:
• 10+ years of IT experience.
• Proven expertise in Office 365, Active Directory, Exchange Server, Windows operating systems, desktop deployment, VPN, RDP, and Microsoft Teams.
• Minimum 5 years of relevant industry experience in a Microsoft enterprise environment including:
• Understanding of Windows Client and Windows Server in production environments.
• Configuration of Windows Infrastructure via Group Policy and/or scripts.
• Adept at using Powershell to automate and execute tasks.
• Basic understanding of the TCP/IP Stack and common services such as DNS and DHCP.
• Microsoft Enterprise Mobility Suite / Entprise Mobility + Security (EM+S) a plus.
• 3+ years of experience with Active Directory Domain Services (AD DS) upgrade, consolidation and migration projects.
• 2+ years of experience with Office/Microsoft 365 with at least one year of experience migrating mailboxes.
• 1+ years experience Active Directory Federation Services (ADFS) or Azure Active Directory and understanding of SAML 2.0 and cloud SSO providers
• Hands-on experience with AWS infrastructure management and supporting SharePoint environments would be a plus.
• Strong troubleshooting and problem-solving skills, with the ability to resolve complex technical issues efficiently.
• Experience in coordinating with third-party technical support vendors.
• Proficiency in creating and maintaining technical documentation.
• Relevant Microsoft certifications (e.g., Windows Server, Office 365, Azure) are highly desirable.
• Solid understanding of IT service management and ITIL best practices is a plus.
• Track record of continuous learning and adapting to new technologies.
Desired Skills and Attributes:
• Strong Communication Skills: Ability to articulate technical concepts clearly to both technical and non-technical audiences.
• Problem-Solving Mindset: Proactive and solution-oriented approach to addressing challenges and improving processes.
• Adaptability and Flexibility: Capable of handling shifting priorities and working in a fast-paced environment.
• Customer-Focused Attitude: Dedicated to providing excellent service to internal users and ensuring their IT needs are met.
Skills:
• Proven expertise in O365, AD, Exchange Server, Windows, VPN, RDP, MS Teams
EOC Application Administrator
Systems administrator job in Atlanta, GA
Hi,
I hope you are doing well!
We have an opportunity for WebEOC / EOC Application Administrator with one of our clients for Atlanta, GA.
Please see the job details below and let me know if you would be interested in this role.
If interested, please send me a copy of your resume, contact details, availability, and a good time to connect with you.
Title: GDOT WebEOC / EOC Application Administrator
Location: Atlanta, GA- Hybrid
Terms: Long Term Contract
Job Details:
Position Overview
The WebEOC / EOC Application Administrator is responsible for the administration, configuration, and support of Juvare WebEOC V10, along with preparing for the organization's future migration to Juvare WebEOC NexUs. This role supports both cloud and on-premises deployments and works closely with internal teams, end users, and external partners to ensure dependable EOC system operations.
Key Responsibilities
WebEOC Administration
Administer and maintain Juvare WebEOC V10 for daily operations and system stability.
Support planning, testing, and implementation efforts tied to future migration to Juvare WebEOC NexUs.
Manage users, positions, roles, permissions, and overall access provisioning.
Configure and maintain incidents, system processes, notifications, plug-ins, and general system settings.
Develop, update, and troubleshoot boards, including code adjustments and design enhancements.
Move boards and system configurations between environments through imports/exports.
Maintain clear documentation of configuration changes, system updates, and operating procedures.
Integration & Technical Support
Configure and support GIS integrations for both cloud and on-premises WebEOC environments.
Utilize the ArcGIS API to integrate mapping services, geospatial layers, and situational awareness tools.
Work with Juvare Professional Services and other vendors to translate operational needs into technical configurations.
Provide support for plug-ins, mapping tools, custom workflows, and other system integrations.
Communication & Notification Tools
Assist with communication integrations connected to WebEOC, including Microsoft Teams notifications, alerts, and collaboration channels.
Support users with Teams-based communication workflow setups during activations and day-to-day operations.
Thank you!
Amit Jha
Senior Recruiter | BeaconFire Inc.
📞 **************
📧 ***********************
Human Resources Information System Administrator
Systems administrator job in Atlanta, GA
first PRO360 is seeking an HRIS Administrator for a 1-3 month contract to assist with a software implementation.
**NO C2C candidates** Only LOCAL candidates will be considered.
Scope:
Company is transitioning from UKG to Workday. We need to ensure data and documentation are properly loaded into Workday. The ideal candidate will have basic HRIS experience, as well as someone who has general systems and technical experience with Workday.
Location: Atlanta GA (Buckhead area)
In office: Mon, Tues, Thurs (2 remote days)
Windows System Administrator
Systems administrator job in Atlanta, GA
Employment Type: 6+ Month Contract-to-Hire
Compensation: Up to $55/hour W-2 or $62/hour 1099/IC
Conversion Salary: up to $120k
Work Authorization: U.S. Citizen or Green Card Holder only
Clearance: Ability to obtain Public Trust (sponsored after start; process ~4 weeks)
Benefits (W-2): Medical, dental, vision, LTD/STD, HSA/FSA, term life, supplemental health (e.g., Aflac), and 401(k)
On-Call: Part of a light rotation (approx. twice per quarter)
Job Summary
We are seeking an experienced Windows Systems Administrator to support mission-critical federal programs within a secure environment in downtown Atlanta. This fully onsite role focuses on administering, maintaining, and securing enterprise-grade Windows Server infrastructure.
The ideal candidate brings deep expertise in Windows Server (2016-2022), Active Directory, GPOs, DNS/DHCP, and scripting with PowerShell or PowerCLI. Experience managing hybrid backup environments (such as CommVault Metallic) and ensuring compliance with federal security standards (CIS, NIST, DISA STIGs) is strongly preferred.
Responsibilities
Administer, maintain, and secure Windows Server environments (2016-2022).
Manage and optimize Active Directory, GPOs, DNS, DHCP, and certificate services.
Develop and maintain PowerShell and PowerCLI scripts for automation and troubleshooting.
Perform operations and maintenance tasks, including OS patching, updates, and performance tuning.
Manage hybrid cloud backup solutions using CommVault Metallic or similar.
Administer IIS, Windows Server Failover Clustering (WSFC), and related components.
Support system hardening and compliance with CIS, NIST, and DISA STIG frameworks.
Document configurations, operational procedures, and maintenance activities.
Collaborate with engineering and security teams to ensure system availability and security.
Mentor junior administrators and share best practices.
Required Skills & Experience
7+ years of IT experience focused on Windows systems administration.
Expertise with Windows Server (2016-2022), Active Directory, DNS/DHCP, and TCP/IP networking.
Strong scripting skills using PowerShell.
Proven experience managing hybrid backup environments such as CommVault Metallic.
Active Microsoft certification required (one of the following): Windows Server Hybrid Administrator Associate, Identity and Access Administrator Associate, or Cybersecurity Architect Expert.
Ability to obtain and maintain a Public Trust clearance.
Excellent troubleshooting, communication, and documentation skills.
Must be able to work 100% onsite in a secure federal facility.
Nice to Have
Bachelor's degree in Computer Science, Information Systems, Cybersecurity, or related field.
Experience with VMware, Hyper-V, or other virtualization platforms.
Familiarity with federal or DoD security standards and processes.
Experience with WSFC clustering, IIS, or other automation frameworks.
System Administrator
Systems administrator job in Montgomery, AL
Insight Global is looking for a System Administrator II specialized in Windows, for a government contract. These individuals will be working on a military base doing all network and system support for all of the Air Force.
Qualifications
GED or High school Diploma
5+ years' experience as System Administrator
Experience with Windows
Secret Clearance
IFS Systems Administrator
Systems administrator job in Thomasville, GA
Any salary estimation specified in this job board may or may not be aligned with our organization's pay philosophy. Apply to connect with a Talent Acquisition Partner who can provide you more details!
Cleaver-Brooks is looking for an IFS Systems Administrator to join our corporate IT in Thomasville, GA (remote candidate based in the United States will also be considered). The IFS Systems Administrator is focused on the delivery of IT solutions and systems to various business units throughout organization with emphasis on the IFS ERP system for both support and projects. This position will work closely with the rest of the ERP team, key business stakeholders, and others within IT in order to help enhance, automate, and support existing systems and review current system capabilities, workflow, and limitations.
Essential Duties:
Drive activities around environment management, including communication related to outages, downtime, access, and availability spanning multiple projects.
Ensure user license compliance and user provisioning best practices and cost reductions through optimization recommendations.
Provide operations and support, system maintenance and research to ensure continual innovation and predictable operations of the solution.
Monitor systems, verifying integrity and availability of all hardware, server resources, systems, and key processes.
Review system logs and verify completion of scheduled jobs for KPI and optimization opportunities.
Analyze user requirements, procedures, and problems to automate or improve existing systems.
Design, architect, develop ERP solutions based on business requirements.
Analysis of business processes and systems.
Develop and support integrations between the ERP and other systems.
Creation and execution of test plans.
Documentation of solutions.
Communication of deliverables.
Supporting Help Desk tickets, projects, and Change Management processes.
Consult with internal customers to understand and document their requirements.
Troubleshoot user application issues, identify, and report software faults.
Test, document and coordinate the installation of changes according to approved business requirements.
Ability to handle responsibilities with effective interpersonal skills and to effectively interface with others inside and outside the Company as required.
Develop, document and revise work instructions, test procedures, and quality standards, utilizing the Click Learn documentation system.
Provide training to end users for newly released functionality and new system releases.
Proficient in IFS data migrations.
Oracle PL/SQL experience with knowledge of IFS Oracle database model.
Keep up to date with IFS updates, releases and improvements and communicate suggested steps to add value to the business.
Experience as the technical lead for an IFS implementation or buildup.
IFS System Administration
Work to ensure the reliable performance of the IFS ERP system.
Suggest improvements to standardize and/or improve Application and database performance.
Coordinate the testing and installation of system software patches and releases.
Manages and maintains the non-production system for testing purposes.
Creation and modifications of APIs, IALs and Procedures to function within IFS.
Use PL/SQL to create custom triggers, events, and processes.
Develop and support integrations between IFS and other applications.
All other duties as assigned.
Required Skills
Strong functional and technical experience with IFS Applications.
Team player and a self-started that can work under time constraints, changing priorities when necessary.
Ability to perform detailed work accurately.
Experience interfacing and integrating 3rd party applications to functionality and modules within IFS.
Working knowledge of project lifecycle and IFS modules.
Ability to understand the full system landscape and provide solutions of various other systems integrated with IFS.
Experience with creating custom Lobbies, views, events, triggers, menus, etc.
Strong written and verbal communications skills
Strong organizational skills with the ability to multi-task.
Detail-oriented and strong analytical problem solving and organizational skills.
Proficient/Expert in MS Office Suite.
Ability to successfully engage and interact with both IT and the business.
Ability to work in decentralized team environment and communicate using virtual communications tools (phone, conferencing, web meetings, etc.).
Self-starter that does not need to wait for instructions; takes actions to achieve goals.
Consults with the IFS team prior to deploying new functionality.
Ability to differentiate between business needs vs business wants.
Experience in negotiations, influencing others without authority.
Additional experience with .NET or JAVA and other coding languages preferred.
Education: Bachelor's Degree is preferred or equivalent work experience
Experience: 3+ years as Business Systems Analyst supporting a Manufacturing environment with IFS Applications, 3+ years of IFS system administration / development experience, including the entire SDLC (planning, analysis, design, build, test, and maintenance)
Working Conditions and Hazards:
Normal plant, shop, field or office conditions. From time to time, slightly disagreeable features. Negligible/little or no exposure to hazardous conditions.
Benefits of Being a Cleaver-Brooks Employee:
We offer a competitive salary and comprehensive benefits package, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long term disability, cash matching 401(k) plan, employee assistance program (EAP), pet insurance, employee discount program, generous vacation and 11 paid holidays.
Who is Cleaver-Brooks:
Cleaver-Brooks is the market leader in providing fully integrated boiler and burner systems. We lead the boiler/burner industry due to our unmatched distribution network's ability to deliver the knowledge, service, training and support that are essential to long-term performance. Our customers will tell you that we're the only equipment provider that manufactures boilers, burners, controls, and a full array of ancillary and aftermarket products. They'll also mention that our unique single-source capability means that we can deliver fully integrated boiler room solutions that reduce overall costs and optimize space. It is our focus on products that deliver the most efficient, reliable, safe and environmentally sustainable solutions that differentiate us in the marketplace. Cleaver-Brooks continues an 80+ year legacy of providing the customers we serve with extraordinary products designed to deliver unsurpassed performance through the power of commitment.
This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgement, to be proper.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
By applying to this job and providing your mobile number, you are agreeing to receive an initial text from Cleaver-Brooks, which you will have the ability to opt out of upon receipt. Message and data rates may apply. Message frequency varies.
IT Systems Administrator
Systems administrator job in Mobile, AL
Logical Computer Solutions is a leading IT company dedicated to providing innovative solutions and top-notch IT services to companies across the south east. With a dynamic and collaborative work environment, we are seeking talented IT System Administrators to join our team.
As an IT System Administrator, you will play a crucial role in maintaining and enhancing the IT infrastructure at various customers. If you are passionate about technology, problem-solving, and thrive in a fast-paced environment, we invite you to be part of our growing team. There are many opportunities for career growth for highly motivated team members who enjoy learning. Previous technical support and customer support experience is highly desired. We are looking for individuals who are eager to learn, highly customer focused, patient, reliable, able to effectively communicate, self-driven, have a positive attitude, and can prioritize and execute tasks without micro-management. Most importantly, we are looking for excellent additions to our growing team!
Essential Duties and Responsibilities:
Administer, monitor, and maintain a customer's IT infrastructure.
Install, configure, and troubleshoot hardware and software components.
Collaborate with the IT team to implement and support network security measures.
Provide technical support to end-users and resolve IT-related issues.
Conduct regular system audits to ensure compliance with security policies.
Stay updated on emerging technologies and recommend enhancements for continuous improvement.
Assist in planning and implementing IT projects.
Ownership and responsibility for specific clients.
Follow up with customers and team to verify issue resolution.
Analyze customer trend data to proactively prevent issues and improve productivity.
WiFi and network connectivity troubleshooting.
Opportunities available for advancement and increased responsibility for driven individuals.
Desired Qualifications and Experience:
Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
Proven experience as an IT System Administrator.
Strong knowledge of Windows operating systems.
Experience with virtualization technologies (VMware, Citrix, Hyper-V).
Familiarity with network protocols, switching, security, and firewalls.
EMR/EHR/Practice Management or other database Software.
Microsoft 365, Office 365, and Azure.
Excellent troubleshooting and problem-solving skills.
Ability to work independently and collaboratively within a team.
Strong communication and interpersonal skills.
Competencies:
Attention to detail
Organized
Excellent problem solving
Accountability and dependability
Adaptability and flexibility
Customer focus
Self managed
Time management, prioritization and documentation
Team player
Continual learning and improvement
Ethical conduct
Job Type: Full-time
Benefits:
401(k) with matching
Dental insurance
Employee discount
Health insurance
Paid time off
Professional development assistance and certification reimbursement
Experience level:
2 years +
If you have 10+ years of experience please apply to the Senior Systems Engineer position
Please send an email with a response to these application questions.
Why are you looking for a job change?
Why do you feel that you are the best candidate for this job compared to the other applicants?
What do you hope to achieve with our company and your career in the next 5 to 10 years?
Ability to Relocate:
Mobile, AL 36693: Relocate before starting work (Required)
Work Location: In person
Job Type: Full-time
8 hour day shift Monday through Friday
Pay: $58k - $115k / year
Expected hours: 40 per week
Senior Systems Administrator
Systems administrator job in West Palm Beach, FL
Flybridge Staffing is currently searching for a Sr. Systems Administrator for a Client based in the West Palm Beach area. This is a direct-hire position that works off a hybrid schedule. The Sr System Engineer will deploy, reconfigure, and troubleshoot systems and applications at the server level.
Experience/Responsibilities:
AS degree or higher, and 5 years of Windows and VMware Admin experience.
Experience configuring, deploying, and managing VMware, Web Server in cloud environments is required. (preferably Azure)
Experience setting up VMware instances in the cloud and on prem.
Expertise in Windows operating systems, including creating and configuring physical and virtual servers. (Windows, VCenter, VMware, ESXi)
Experience administering/creating policies within systems tools.
Advanced Active Directory and DNS experience.
Experience installing, configuring, maintaining and troubleshooting SANs. Including HBA, Networking storage connectivity. iSCSI, NAS, Flash for File and Object, etc.
Strong PowerShell scripting and automation
Experience with EntraID and advanced AD Auditing tools.
Proficient with Active Directory and associated tools. Including User/group administration, security permissions and group policies.
Knowledge of backup, restore, and recovery procedures is preferred.
Experience with Zerto Backup, or Cisco VMware integrated Site Recovery Manager (SRM)
Experience with a mixture of Virtual server products is a plus (VMware, Hyper V, Citrix)
Knowledge of Azure, Citrix, and AWS cloud services.
Pure Storage experience is highly preferred.
SharePoint Administration is highly preferred
Knowledge of SQL Server is highly preferred.
Demonstrated experience in patch deployment and software packaging.
Provides escalation support to Help Desk for all infrastructure-related issues. This includes computers, workstations, mobile devices, printers, software, and network issues.
****NO SPONSORSHIP AVAILABLE**** US Citizen, GC, EAD only please. If your background aligns with the above details and you would like to learn more, please submit your resume to jobs@flybridgestaffing.com or on our website, www.flybridgestaffing.com and one of our recruiters will be in touch with you ASAP.
Follow us on LinkedIn to keep up with all our latest job openings and referral program.
Network Administrator
Systems administrator job in Mobile, AL
Our client is seeking a Network Administrator to manage and maintain enterprise-grade network infrastructure, ensuring high availability, performance, and security.
This hands-on role supports Cisco-based environments including switches, routers, firewalls (Firepower, NGFW), and wireless systems.
The ideal candidate will bring experience with LAN/WAN, VoIP, VLANs, ISE (NAC), and routing protocols like BGP, EIGRP, and OSPF, along with a solid understanding of network security, backup/recovery, and change management processes.
Key Responsibilities:
Design, deploy, and troubleshoot complex network solutions
Administer Cisco hardware/software including Firepower and ISE
Manage performance, patching, backup validation, and documentation
Support VoIP infrastructure and secure VPN solutions
Interface with internal users via a ticketing system and on-site visits
Participate in on-call rotation and ITIL-based change management
Qualifications:
Bachelor's degree or equivalent experience (2-4+ years)
CCNA, CCNP, or Network+ (preferred)
Strong working knowledge of Cisco IOS, firewalls, NAC, and DNS
Experience with Visio, documentation tools, and network monitoring systems
Excellent troubleshooting and interpersonal skills
This is a great opportunity for a motivated networking professional ready to support mission-critical IT operations in a fast-paced, service-oriented environment.
Desktop Support Analyst
Systems administrator job in Orlando, FL
Important information: To be immediately considered, please send an updated version of your resume to *************************.
Title: Computer Support Associate
Duration: 2 years
Pay rate: $27 per hour
W2 Contract (No C2C)
Visa sponsorship is not available now or in the future for this role.
MUST HAVES:
• 1 year of IT experience
• Valid driver's license
• Deskside/desktop support experience
• AV experience
• Strong communication skills
• Bachelor's or associate degree is preferred, but not required
ONSITE day 1, no possibility for remote
- There may also be some travel opportunities to travel to other Remote Sites locations within the United States.
- This position has typical work hours of 7:00am-3:30pm.
Valid driver's license required - will need to be able to travel by plane to locations across the US and rent a car.
Network Administrator III (WAN)
Systems administrator job in Montgomery, AL
Title: Network Administrator III (WAN)
Type: Full-time
Shift: Day or Swing
Salary Range: $85,000 - $88,000 per year
Minimum Requirements: Active TS/SCI clearance, IAT-II, and CCNA.
About DLS Engineering.
DLS is an engineering firm with 30 years of Federal Government contracting experience. Our small business efficiencies coupled with a commitment to excellence allow us to provide reliable solutions with integrity for our nation's most critical defense and national security priorities.
Position overview:
DLS Engineering is seeking a Network Administrator III (WAN) professional for a full-time position in support of the Air Force Intranet Control (AFINC) program at Gunter Annex in Montgomery, Alabama. This is an on-site position.
As part of AFINC, the mission of the 26th Network Operations Squadron (26 NOS) is to provide mission assurance to the warfighter through the operation, management, and defense of the Department of Defense Information Network (DODIN). In the execution of its mission, the 26 NOS maintains network infrastructure, to include routers, switches, proxies, firewalls, servers, workstations, printers, Storage Area Networks (SAN) and test labs, to provide maneuverability and defense of both classified and unclassified networks.
A day in the life:
- Analyze and simulate network traffic to aid in problem resolution or to test updated configurations in virtual or physical lab environments.
- Monitor system utilization and circuit bandwidth then report anomalies to Government team leads.
- Develop, execute, modify or remove scripts to assist in automation of tasks, as possible.
- Review and document all workload activities per incident or change request to eliminate re-work or for auditing/investigation purposes.
When I read the below it sounds like me:
- 7+ years' experience with: installing, configuring, troubleshooting, upgrading, patching, and hardening routers, serial consoles, load balancers, and switches.
- Deep level of understanding/experience with enterprise level network architectures/configurations is required and Software Defined Networking (SDN) is desired.
- IAT-II certification (required)
- CCNA certification (required)
- Active TS/SCI clearance (required)
Other information:
- We offer a competitive salary and a 401k program with company match.
- We offer a comprehensive benefits package including health, vision, dental, life, and disability insurance.
- We offer a generous paid time off package
- If accommodation is needed with the application and / or the interview process for applicants with disabilities, please contact Human Resources at ************.
- DLS is an E-Verify company.
- DLS is an equal employment opportunity employer. Qualified applicants will receive consideration without regard to age, race, religion, sex (pregnancy, sexual orientation, gender identity), national origin, or disability. We encourage all qualified applicants to apply. If you believe you have been discriminated against, please contact Barbara Ellison. You also have the right to file a charge of discrimination with the equal employment opportunity commission.
- Must be able pass a government background check, which will be completed before employment.
- The pay range for this role is: 85,000 - 88,000 USD per year.
Network Administrator
Systems administrator job in Tuscaloosa, AL
This position will focus on installing and supporting firewalls, wireless networks, network switches, VoIP phones in enterprise and small business environments, and implementing service with various providers such as Comcast, AT&T, Windstream and others. This is an onsite role and will require you to work in Tuscaloosa.
The ideal candidate will also have a broad knowledge in Windows Server, 365 solutions with an emphasis on Azure, SharePoint, OneDrive, SAN/NAS storage solutions, VMware, VEEAM, and enterprise multi-site environments.
KEY RESPONSIBILITIES / ESSENTIAL FUNCTIONS
Install, manage, and support firewalls, switches, and access points.
Maintain and configure VPN connections.
Support virtual network environments in vSphere, Hyper-V, and SANS.
Install, manage, and support VoIP phone systems (Mitel, 8x8, RingCentral)
Install, manage, and support Fortinet UTM firewalls.
Maintain and support Cisco switches and firewalls.
Ability to implement voice and data carrier services with AT&T, Comcast, Windstream, etc.
Support multiple customer locations with various network configurations.
Continually strive to automate and enhance operations by identifying areas of improvement, writing scripts, and documenting processes.
Work well within a team environment to support customers, end-users and other employees.
Participate in afterhours, holiday, and weekend coverage when necessary.
Excellent communication skills are required.
MINIMUM KNOWLEDGE, SKILLS, EXPERIENCE REQUIRED
The ideal candidate will have a background in networking (LAN/WAN), network security, and VoIP. Minimum requirement of high school diploma. Technical certificate, associates, or bachelor's degree preferred. Experience may be considered in lieu of degree. Minimum 5 years' experience required.
SKILLS:
Demonstrates network administration, deployment and troubleshooting skills. Exceptionally strong written and verbal communication and highly organized. Exhibits interpersonal skills and the ability to deal effectively with all levels of personnel. Possesses strong personal computer skills with experience in applications and/or operating system software. Must be able to read, write legibly, speak, and comprehend English. Must be willing to be trained, as well as help train others when needed.
WORKING CONDITIONS:
The job is primarily office-based, but the ideal candidate should have the ability to travel to various sites in Alabama and surrounding states on occasion. Ability to lift 55 pounds and lift and/or carry articles as servers, PC's, and technology hardware. This job involves mechanical duties that require sound motor skills.
ABOUT US
Founded in 1989, our local business has developed a reputation for excellence in Tuscaloosa and beyond. We work with a multitude of corporations, medical practices, insurance companies, banks, industrial manufacturing plants, local governments, and hundreds of small businesses. Our key employees have been with us for over 25 years and our key technicians have been with us over 15 years.
We offer great benefits and competitive pay. We pride ourselves on excellent customer service in a supportive, teamwork-focused environment.
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Schedule:
8 hour shift
Monday to Friday
Work Location: In person
Network Specialist
Systems administrator job in Alpharetta, GA
Akkodis is seeking a Network SME Engineer for a Contract job with a client in Alpharetta, GA. Ideally looking for applicants with a solid background in the networking as SME with CCIE Lab certification would be mandatory. And Ansible would be big plus.
Rate Range: $65/hour to $75/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.
Network SME Engineer's Roles & Responsibilities:
- Candidate's focus will be developing solutions which involves Campus, DC network and Cloud with IPV4/IPV6.
- Candidate would be required to identity various communication scenarios between end and edge devices and create and execute and/ or oversee the testing of data gathering, aggregation, and analytics capabilities.
- The successful candidate would have a deep understanding and hands on experience with IPV4/IPV6 environment, strong knowledge on the Networking Routing and switching, Complex BGP, OSPF troubleshooting and also good experience in migrations.
Experience Required:
- Minimum 12 yrs of relevant experience in enterprise network environment/customers
- Strong in Routing & Switching. Proficiency in routing protocols
- Troubleshoot overall networking and network connectivity to IoT devices/sensors
- Knowledge on Cisco ISE, TACACS, DNS/DHCP Functioning are important
- Cisco certification- CCIE Lab Certification is mandatory (Routing & Switching or Service Provider).
Technical/Functional Skills:
- Networking (Routing and Switching), Cloud and IPV6
- Excellent Knowledge of Network protocols BGP, OSPF, Spanning Tree protocol, Multicast
- Design and troubleshoot Cisco, Arista Network platforms and protocols
- IP Routing Platforms: ISR, ASR1K, ASR9K, Catalyst 9K, Nexus9K
- Multicast: IGMPv2/v3, PIM, Static RP, RP-Anycast
- Overlay technologies like IPSEC, DMVPN, VXLAN
- Cabling and optics 10/25G/40G/50G/100G - Break out cables, break out panels.
- Ansible knowledge is a huge plus
- IPV6 Experience
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at *****************************
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
IT Systems Engineer
Systems administrator job in Orlando, FL
Full-Time, Salary Range: $85,000 - $105,000 / year. US citizens only.
This is not a work-from-home position and is located in Altamonte Springs, Seminole County, Florida. Please do not apply if the commute is inconvenient for you.
Blacktip is a Microsoft Modern Work and Security Partner assisting medium-size businesses in their efforts to bring the latest technology to their organizations supporting Windows Server, Apple Mac, networking equipment, M365 Cloud family of products and business process consulting.
If you are passionate about IT and want the opportunity to expand your experience with M365 Cloud, Windows Server and Meraki network administration, Blacktip is the place to grow.
Duties and Responsibilities:
Advanced technical skills:
Advanced knowledge of Windows Server infrastructure (Active Directory, Group Policy, DNS)
Install, configure, and maintain network architecture using Meraki networking equipment.
Create and manage user accounts, permissions, and access control across Windows, mac OS, and M365 cloud environments.
Stay up to date with Windows, mac OS, Meraki Networks and cloud technologies, ensuring adherence to best practices.
Automate administrative tasks through PowerShell, Bash, or Python scripting.
Administer virtualized environments (VMware, KVM, and Hyper-V).
Identify repetitive patterns of technical issues to uncover root causes and provide solutions to increase security, compliance, efficiency, and effectiveness.
Provide upgrades to system configuration standards, hosted and cloud applications.
Troubleshoot hardware, software, connectivity, security, and mobile device issues.
Standard skills
Ensure ticket queue/backlog is continuously maintained with KPIs, trends, and metrics to show achievements within customer Service Level Agreement targets.
Build ongoing relationships with the technical team and client base.
Train, coach, and mentor the technical team.
Develop a strong understanding of internal and customer requirements and processes.
Enhance the existing robust service delivery workflow and serve as the primary escalation point.
Maintain an understanding of cybersecurity and information protection standards.
Demonstrate adaptability and flexibility in a fast-growing environment by embracing new technologies, tools, processes, and policies.
Document processes, configurations, and troubleshooting steps for knowledge transfer and operational continuity.
Other duties as assigned.
Know when to ask for help.
Qualifications
10+ years' experience in desktop, network, and Windows server management.
7+ years' experience in M365 administration.
Knowledge of principles and methods applied to information technology infrastructure, planning, implementation, and management
Advanced knowledge of Windows Server infrastructure (Active Directory, Group Policy, DNS).
Experience with log management and monitoring tools: Syslog, Windows Event Viewer).
Experience designing and deploying wired and wireless networks.
Systems Administration in iOS, mac OS and Windows mixed environments.
Scripting proficiency in PowerShell.
Networking proficiency: DNS, DHCP, routing, VLANs.
Certifications
Cisco Meraki Network Operator (CMNO) or equivalent
Microsoft 365: MS-900, MS-700, MD-102, MS-102
Network+, Security+, CISSP
Behavioral Metrics
You are highly conscientious and sweat the details
You honestly know how to think critically
You would rather work alongside others and grow, although you can tackle challenges on your own
Agile and Kanban methodologies are not foreign to you
Education
A college degree is preferred.
Ten or more years of experience if no college degree.
Job Type: Full-time
Benefits:
401(k) + matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Compensation Package:
Performance bonus
Schedule:
8-hour shift
Education:
Bachelor's (Required)
Experience:
IT systems support: 10 years (Required)
Language:
English is your first language (Required)
License/Certification:
MS-900 (Required)
Ability to Commute:
Altamonte Springs, FL 32714 (Required)
Work Location: In person
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Experience:
IT support: 10 years (Required)
Ability to Commute:
Orlando, FL 32810 (Required)
Work Location: In person
Information Technology Infrastructure Engineer
Systems administrator job in Miami, FL
Our client is looking to add an Infrastructure Engineer to their IT organization. With a focus on endpoint services management, this individual will be responsible for building, implementing, and maintaining the infrastructure to proactively manage endpoint devices, maximizing availability, and improving user experiences.
Key Responsibilities
Deliver second and third-level support for Azure AD joined Windows 11 devices managed through Microsoft Intune/Autopilot, utilizing remote support tools such as Microsoft TeamViewer and Ninja One for system and application issues, particularly with Microsoft Office 365 Suite Apps (Teams, Outlook, Excel) and Zoom Services (Rooms, Meetings, Phones), including the process of vendor escalation.
Design, implement, and manage a patch management process for Azure AD joined Windows 11 devices using Microsoft Intune and Ninja RMM.
The ideal candidate will be capable of designing, prototyping, and testing a zero-touch automation process using Restful API, PowerShell, Python, and orchestration tools like Okta Workflows.
This process should utilize data from IT infrastructure (Fortinet FortiClient), ITSM platforms, and external patch management databases, integrating communication with users through email (Office365/Exchange Online) and Microsoft Teams.
Job Requirements
Bachelor's degree in information technology, Computer Science, or a related field.
Minimum 3 years of experience in IT infrastructure support and administration, focusing on endpoint management using Microsoft Intune.
Strong knowledge of Microsoft Intune, Apple Business Manager, and ITIL v3+ service operations concepts.
Familiarity with Fortinet FortiGate, Cisco Switches for LAN access, and Meraki Wi-Fi systems.
Experience with Microsoft Office 365, Google Workspace, Azure services, and Microsoft Network Services.
IT Support Engineer
Systems administrator job in Atlanta, GA
Onsite - Atlanta, GA
6-Month Contract (+ Extensions)
Opportunity to join a global organization where technology drives every operation. In this hands-on role, you'll support both onsite and remote users across multiple regions, combining day-to-day IT support with infrastructure management and small project delivery.
What you'll do:
Provide 1st and 2nd line support for hardware, software, and network issues across Windows, Mac, and mobile devices
Support LAN, WAN, Wi-Fi, and cloud-connected devices in a hybrid environment
Deploy, configure, and maintain desktops, laptops, printers, and other endpoints
Assist with Microsoft 365, Intune, and modern endpoint management tools
Deliver guidance and training to users on IT systems, processes, and best practices
Help implement new systems, upgrades, and technology rollouts
Contribute to process improvements and take ownership of small to mid-scale IT projects
What we're looking for:
Proven experience in 1st/2nd line IT support
Comfortable with modern Windows and cloud-based environments
Familiarity with endpoint management, mobile device management, and hybrid systems
Good troubleshooting skills across hardware, software, and networking
Ability to work independently while collaborating with a global team
A proactive mindset with a willingness to suggest and implement improvements
This is a great opportunity for an IT professional who enjoys variety, values autonomy, and wants to work with modern technology in a global environment.
System Network Administrator
Systems administrator job in Jacksonville, FL
Compliance Focused
6 to 12 month contract
Overview: Responsible for configuring, maintaining, and monitoring network and converged voice systems to ensure secure, reliable, and compliant operations supporting enterprise and EMS environments.
Key Responsibilities
• Install, configure, and support network/voice hardware and software (routers, switches, firewalls, gateways, VPNs).
• Monitor network performance (latency, bandwidth, device health) using tools such as SolarWinds, Splunk, and Wireshark.
• Troubleshoot user, device, and EMS connectivity issues; perform root-cause analysis and escalate when necessary.
• Maintain accurate documentation: configurations, topology diagrams, inventories, IP schemas, and change records.
• Support network design, upgrades, HA architectures, and secure configuration standards.
• Assist with firewall rule management, access control, port-security, and VPN configurations.
• Perform CIP activities for all network devices patching cycles, baseline configuration reviews, and CIP-compliant change management.
• Provide documentation and support for SERC/NERC audits and compliance reviews.
• Participate in redundancy testing, disaster recovery planning, and MIRT incident response.
• Collaborate with IT, cybersecurity, operations, and application teams on projects and incident resolution.
• Continuously update technical knowledge through internal training.
Core Knowledge & Skills
• Network/voice architecture, protocols (TCP/IP, UDP/RTP/RTCP), and distributed computing concepts.
• Network monitoring and performance tools; OS utilities; database management tools.
• Experience with testing, change management, and performance analysis.
• Strong troubleshooting, prioritization, communication, and collaboration abilities.
• Ability to learn quickly, work in ambiguous situations, and deliver on commitments.
• Knowledge of ServiceNow is a plus.
OPEN REQUIREMENTS:
Associate's degree in Computer Science or related discipline and two (2) yrs of professional experience in a network administration role.
-OR-
Four (4) year combination of education, training and experience in installing, supporting, and maintaining network systems in a large corporate environment.
L3 Infrastructure Engineer
Systems administrator job in Madison, AL
Technical/Functional Skills
• Tier 3 (L3) IT Infrastructure engineers comprise a technical team that deals with technical problems. Troubleshooting, configuration, database administration, and repair for server, network, infrastructure, Data Center, email, file shares, and other infrastructure issues. Besides always having the ability to deploy solutions to new problems, Level 3 tech usually has the most expertise in a company and is the go-to person for solving difficult issues
• With years of experience, the L3 experts can manage and resolve almost any problem that requires high expertise. They can also control the infrastructure, cloud, network, and DC level operations. All the high-end administration tasks are secure in their hands, and it is advisable to have at least an L3 level technician as a team leader in every operation. These engineers use requirements and aim to replicate problems to detect the root cause. They have access to the highest technological support for fixing issues or developing new features. Their team mainly consists of chief engineers who designed the product or service
• Responsible for providing support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer-facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. Handles the tickets routed by L1 support or can they produce tickets for any issue they observe
• Plays a key role as the front-line interface between our customer and the Product & Engineering team and operates as a second level of support after basic user-level Remote Support (L1). Their primary responsibility is to provide customer support by resolving technical support incidents or service requests in accordance with applicable service level agreements
Roles & Responsibilities
Network (LAN, WAN and Wireless)
• Troubleshooting & admin of Cisco Layer 2 & Layer 3 Routing, Cisco Wireless Networks, Cisco PBX Administration, Cisco standard protocols and Cisco CCNA certification
• Ability to support IT Cabling, Infrastructure Planning, and Design. Examples of scope work (cable patching, switch config/deploy, port enable/disable, analyze network traffic)
• TCP/IP, DHCP, Subnetting, VLAN, POE
• Experience with packet capturing example: Wire Shark
• Network maintenance, support and refresh
• Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution
Data Center (Server Room) Management
• Site infrastructure knowledge (Power/UPS, HVAC, cabling, etc.)
• Experience installing and troubleshooting server room hardware components, such as Rack Servers, Fiber, switches, disk drives, memory, etc.
• Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution
Server Management
• Must have experience in administering windows server operating systems e.g. Windows Server 2016, monitoring, troubleshooting, parts swaps/repair
• DHCP, DNS, Print Server, File Shares, Microsoft SCCM
• Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution
• Working knowledge/experience supporting Hardware for servers, data backup libraries and SAN/NAS
• Server, storage and backup systems maintenance, support and refresh: Rackmount, install and configure server hardware
• Knowledge of Server 2012/2016 Policy and Security Management
Critical plant floor hardware support
• Examples of work include items like MFG support (GALC, AER creation, PTCS, etc.)
• ANDON and PLC (Programmable Logical Controls) support knowledge
• First level of support Business and Plant Floor applications, managing escalation of issues to the Subject Matter Experts (SME's)
• Excellent troubleshooting (critical thinking), problem solving & root cause analysis skills for Outage & Problem Management
• Exceptional customer service and ability to work well under pressure e.g. plant down situation, outages, critical plant floor equipment require a 15-minute turnaround time
• On-call 24x7 availability during non-work hours and ability to work flexible hours and overtime
Others Must Have Attributes for Level 3
• Ability to lift 50 lbs. and be able to climb ladders and staircases to access IT equipment
• Ready to travel to other Toyota sites/locations within the US to support on a short basis.
• Strong team worker with professional demeanor and strong ethics
• Good written and oral communication skills are required
• Experience with remote control tools and remote support (off-site)
• Ongoing support of various Manufacturing computer systems
• Windows Active Directory: Maintenance kiosks, OU configuration, Group Policy Objects
• Change Management process
• Associate or bachelor's degree in computer information systems, Computer Science or related field
• TMMBC English 50%-100% Competence
Nice To Have
• Experience and/or knowledge of PLC's a plus.
• Plant Monitoring software knowledge (Active Plant, Wonderware, Ignition)
• Knowledge of iGear, Kepware, or other machine data gathering tools
• SQL Server database administration (backu ps, security, monitoring, etc.)
• Manage storage and backup systems
• Previous experience supporting a large corporate, manufacturing environment
• Experience supporting and troubleshooting Business and Mission Critical applications
• 3 to 5 years of experience performing Level 3 responsibilities
• Knowledge of Cisco Voice over IP hardware/software/server operation/configuration
• Provide technical assistance and support, and resolve problems related to the use of computer hardware and software Analyze, resolve, respond to, and document end user inquiries.
• Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools.
• Troubleshoot Operating System issue. Connection issues with LAN/WAN.
• Update tickets with accurate and timely records of work performed, and resolution details
• Maintain and contribute to a knowledge base.
• Coordinate hardware warranty repair.
• Perform inventory management activities as required in coordination with asset management and other corporate groups.
• Escalate to 3rd party vendors when necessary
• Responsible for raising and coordinating problem management issues
• Perform additional tasks (end user/infra related) when required Strong understanding and skills in SLA, KPI Management.
• Provide technical support stationed at the site who can quickly respond to problems that may arise within data center/computer/server rooms which need physical handling.
• In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in specific technology.
• Can handle all tasks related to the infrastructure equipment based on instructions provided by a remote technical assistance team that specializes in different products and categories.
• Receives instructions from certified technicians and project managers to troubleshoot advanced issues.
• Provide on-site, operational support service for remote management, installation and troubleshooting of data center equipment.
• Primary responsibility to manage End User related incidents and requests.
• Go to person for all plant IT related requests (Password resets, access etc. specific to plants).
Base Salary Range: $70,000 - $80,000 per annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Cloud Infrastructure Engineer - AWS
Systems administrator job in Alpharetta, GA
Job Posting Title: Cloud Infrastructure Engineer - AWS
As a Cloud Infrastructure Engineer with deep expertise in AWS, you will be responsible for designing, building, and maintaining secure, scalable, and resilient cloud infrastructure to support enterprise applications and services. You will lead the development of automated solutions for provisioning, configuration, and deployment, while ensuring alignment with architectural best practices and compliance requirements. This role involves close collaboration with application, security, and DevOps teams to deliver cloud-native solutions that enable agility, reliability, and operational excellence across the organization.
Primary Responsibilities:
• Design and implement scalable, secure, and cost-optimized cloud infrastructure on AWS, leveraging services such as VPC, EC2, S3, IAM, RDS, and Lambda.
• Develop Infrastructure as Code (IaC) using tools like Terraform and AWS CloudFormation to automate the provisioning and management of cloud resources.
• Build and maintain CI/CD pipelines to support automated testing, deployment, and infrastructure updates across development and production environments.
• Implement cloud governance, security best practices, and compliance controls, including identity and access management, encryption, and logging.
• Collaborate with application teams to architect cloud-native solutions that align with business goals and technical requirements.
• Optimize cloud infrastructure for performance, availability, and cost, using monitoring tools such as CloudWatch, AWS Config, and Trusted Advisor.
• Evaluate and integrate new AWS services and third-party tools to enhance infrastructure capabilities and developer productivity.
• Document infrastructure designs, standards, and operational procedures to support knowledge sharing and onboarding.
Qualifications:
• Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
• 5+ years of hands-on experience designing, deploying, and managing cloud infrastructure, preferably in AWS environments.
• Proficiency in at least one programming or scripting language (e.g., Python, Bash, PowerShell) for automation and tooling.
• Strong understanding of core AWS services (e.g., EC2, VPC, IAM, S3, RDS, Lambda) and cloud architecture best practices.
• Experience with Infrastructure as Code (IaC) tools such as Terraform, AWS CloudFormation, or CDK.
• Solid knowledge of Linux systems, networking fundamentals, and distributed system design.
• Familiarity with CI/CD pipelines and DevOps practices for infrastructure automation and application delivery.
• Understanding of cloud security principles, identity and access management, encryption, and compliance frameworks.
Additional Qualifications a Plus:
• Experience working in enterprise-scale environments, particularly in financial services or other regulated industries with strict compliance requirements.
• 5+ years of experience in cloud infrastructure, DevOps, or platform engineering roles, with a strong focus on AWS services and automation.
• Demonstrated ability to lead infrastructure projects, collaborate across teams, and mentor junior engineers.
• Certifications such as AWS Certified Solutions Architect, AWS Certified DevOps Engineer, or HashiCorp Certified: Terraform Associate.
Technical Support Engineer
Systems administrator job in Coral Springs, FL
The Technical Support Engineer provides technical assistance for both application support and desktop administration. This role requires troubleshooting software and hardware issues, managing IT assets, and ensuring smooth system operations while addressing customer inquiries across multiple support channels.
Responsibilities:
Application Support:
• Document and respond to customer inquiries via phone, and email.
• Troubleshoot and resolve application-related issues, assisting users in software
setup, and configuration.
• Maintain detailed records of software performance and recommend improvements
to enhance efficiency.
• Collaborate with engineers and senior IT staff to address complex technical
problems.
• Monitors individual performance objectives, meets standards, and assures
customer satisfaction goals are met.
IT Systems Support:
• Act as the primary contact for hardware/software/network issues across the
organization.
• Assist the Senior System Administrator with IT requests and system upgrades.
• Install, configure, and update desktop software and hardware.
• Manage IT assets, including device setup, storage, disposal, and troubleshooting.
• Ensure security compliance, performing BIOS/firmware checks and monitoring IT
infrastructure.
• Oversee Mobile Device Management (MDM), managing device enrollment,
compliance, and troubleshooting.
• Administer Multi-Factor Authentication (MFA), assisting users and securing
authentication processes.
• Deploy and manage Trend Micro security solutions, ensuring system security and
policy compliance.
• Serve as a secondary point of contact for Rapid7 Immediate Threat Response,
monitoring vulnerabilities and coordinating security updates.
• Regularly review Jira tasks, ensuring timely completion and quality assurance.
• Create and maintain technical documentation for software, security policies, and IT
procedures.
• Continuously assess IT processes and propose innovative improvements.
• Perform regular system checks, eg network drives.
• Upgrade computers (eg RAM, storage).
• Provide on-call support, including after-hours incident response (as needed)
• Handle other IT-related responsibilities as assigned.
Qualifications:
• Bachelor's degree in computer science, IT, or related field (preferred).
• Strong troubleshooting skills for software, hardware, and network issues.
• Working knowledge of Windows/MacOS, Microsoft Office, and enterprise applications.
• Experience with asset management, MDM, MFA, and cybersecurity tools.
• Excellent communication skills, able to explain technical concepts to non-technical users.
• Ability to multitask and prioritize in a fast-paced environment.
Physical & Work Environment:
• Ability to lift up to 50 pounds, access equipment in tight spaces.
• Primarily office-based, with occasional travel for technical support.
• May require evening/weekend work for system maintenance and upgrades.