Systems administrator jobs in Alexandria, VA - 9,138 jobs

A fast-growing, enterprise organization with a complex, multi-location workforce is seeking a hands-on Workday HRIS professional to support and optimize its full HCM environment. This is a highly visible individual-contributor role responsible for the day-to-day stability, configuration, and evolution of Workday across the business. This position sits at the center of HR operations, payroll, benefits, and reporting, and partners closely with HR leadership and technical teams to ensure Workday runs accurately, securely, and efficiently. What You'll Do Own the ongoing configuration and maintenance of Workday HCM across all major modules, including time, absence, benefits, payroll, compensation, and recruiting Maintain and troubleshoot business process frameworks, condition rules, security roles, and data flows Monitor and resolve issues across Workday integrations and vendor feeds Support release cycles, including regression testing, UAT, and post-deployment validation Ensure data integrity, compliance, and audit readiness across the HR system Build and maintain Workday reports, dashboards, and analytics for HR and leadership Serve as the first point of escalation for system issues, enhancements, and end-user questions Partner with stakeholders to improve workflows, automate manual processes, and enhance the user experience What We're Looking For 5+ years of HRIS experience in an enterprise environment Hands-on Workday experience with configuration responsibility Exposure to multiple Workday HCM modules (time, absence, benefits, payroll, compensation, recruiting) Strong understanding of business process frameworks, security, reporting, and data governance Experience supporting system upgrades, testing cycles, and production troubleshooting Comfort working with integrations, file feeds, and third-party vendors Strong analytical and communication skills with the ability to work across technical and HR teams Why This Role Stands Out Broad Workday ownership rather than narrow module support Stable, well-resourced enterprise environment High-impact role supporting critical HR, payroll, and benefits operations Long-term growth path for a senior HRIS professional who wants depth and influence

After Action Review (AAR) Administrator - DHS Federal Law Enforcement Training Center (FLETC) ID 2025-1452 Remote No JOB TITLE: After Action Review (AAR) Administrator GOVERNMENT AGENCY: Department of Homeland Security (DHS), Federal Law Enforcement Training Center (FLETC) POSITION INFORMATION: Full-Time Position LOCATION: FLETC Headquarters - Glynco, GA; or other FLETC Training Delivery Points (TDPs) in Artesia, NM; Charleston, SC; or Cheltenham, MD (including the Washington, DC Office). Some services may be performed remotely. The place of performance will be dependent on the awarded proposal. POSITION TIMING: Contingent on Contract Award ITC Federal, LLC, (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment. Program Overview: The Federal Law Enforcement Training Centers (FLETC), part of the Department of Homeland Security (DHS), is responsible for training and supporting the training of federal, state, local, and tribal law enforcement officers-as well as international partners-who enforce laws, treaties, and regulations in the United States and abroad. Headquartered in Glynco, Georgia, with training delivery points in Artesia, New Mexico; Charleston, South Carolina; and Cheltenham, Maryland, FLETC's mission depends on secure, stable, and modern IT infrastructure. This program delivers comprehensive Information Technology (IT) Delivery and Operations Support Services (DOSS) that ensure reliable and efficient IT and media system performance across all FLETC locations. The After Action Review (AAR) Administrator will play a vital role in managing and supporting the Milestone XProtect AAR system used to record, analyze, and review training exercises across the FLETC enterprise. Position Summary: The AAR Administrator is responsible for the administration, configuration, and ongoing management of the Milestone XProtect AAR system or equivalent AAR technology. This position is ideal for an experienced audiovisual or IT systems professional with a strong background in video management systems, system integration, and enterprise-level media infrastructure. The AAR Administrator will ensure reliable system performance, high availability, and compliance with DHS and FLETC security and operational standards. The role requires strong technical troubleshooting skills and a proactive approach to maintaining mission-critical AAR environments. Responsibilities RESPONSIBILITIES: Administer, configure, and maintain the Milestone XProtect AAR system across multiple FLETC sites. Manage system components including recording servers, storage, and user access controls. Ensure optimal system performance, availability, and data integrity through proactive monitoring and maintenance. Perform software updates, configuration changes, and system upgrades in accordance with DHS/FLETC standards. Coordinate with network engineers, audiovisual specialists, and cybersecurity personnel to ensure system integration and compliance. Troubleshoot and resolve issues related to video capture, playback, and data retention. Maintain documentation of system architecture, configuration settings, and standard operating procedures. Support end users and training staff with AAR playback, analysis, and data retrieval requests. Contribute to system planning, capacity management, and long-term enhancement efforts for AAR infrastructure. Qualifications REQUIRED: Certification in administration and management of the Milestone XProtect AAR system or an equivalent AAR system, or equivalent verifiable experience working with the Milestone XProtect AAR platform. Proven experience with video management systems (VMS), including configuration, integration, and troubleshooting. Strong understanding of video recording architecture, storage management, and networked media systems. Ability to manage user roles, permissions, and access controls within secure enterprise environments. Strong analytical, organizational, and problem-solving skills. Excellent communication and collaboration skills to work effectively with technical and non-technical personnel. Ability to obtain and maintain a Public Trust security clearance. DESIRED: Experience supporting Milestone XProtect Corporate or Expert editions in an enterprise or government environment. Familiarity with SQL Server databases used for Milestone back-end management. Experience integrating AAR systems with other IT or audiovisual infrastructure. Knowledge of video encoding formats, streaming protocols, and digital storage best practices. ITIL certification or experience working within structured IT service management frameworks. WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment. ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.

Required Qualifications: Bachelor's degree and 12 years of experience. Minimum of 5 years management experience. Experience building/maintaining NIST 800-53 compliant systems. Proven experience leading infrastructure engineering, systems administration, or related roles. Proven experience leading server, storage, networking, and virtualization technologies. Strong knowledge of performance, availability, and resiliency best practices. Experience managing technical documentation and coordinating deployments with subcontractors or external vendors. Excellent problem-solving skills and ability to work in cross-functional, fast-paced environments. U.S. Citizenship Required. Must have the ability to obtain / maintain a Public Trust clearance. Join a team dedicated to protecting the safety and integrity of U.S. air travel. Peraton is seeking an Infrastructure Lead to join our team of qualified, diverse individuals. The ideal candidate will lead a team responsible for infrastructure design, configuration planning, documentation, and technical oversight of subcontracted deployments to ensure solutions meet performance, availability, and resiliency requirements in a NIST 800-53 enclave. This role is central to building and maintaining robust systems that power mission‑critical operations and modernization initiatives. Whether you're supporting safety validation efforts or leading teams on major FAA programs, your work will directly impact the millions of passengers and aviation professionals who rely on safe, efficient airspace operations every day. In this position, you will: Lead a team to design and plan infrastructure systems, ensuring alignment with performance and availability goals. Ensure configuration documentation, technical diagrams, and deployment procedures are fully developed and maintained. Provide technical oversight of subcontractor deployments, ensuring solutions adhere to defined standards and requirements. Execute capacity planning and system optimization efforts to enhance infrastructure resiliency. Lead/collaborate with engineers, architects, and project managers to integrate infrastructure solutions into modernization programs. Oversee troubleshooting and root cause analysis for infrastructure‑related issues. Ensure optimal system performance, implement improvements for scalability and reliability. Ensure NIST 800‑53 compliance with security, operational, and regulatory standards. #J-18808-Ljbffr

Systems Administrator Clearance Requirement: Active Top-Secret Clearance (U.S. Citizen or Permanent Resident) Salary Range: $90,000 - $108,000 Who We Are At RCG, we're more than just a federal contracting company - we're a team of innovators, problem-solvers, and collaborators. Proudly Certified as a Great Place to Work, we are committed to fostering a culture where people can grow, contribute, and thrive while delivering exceptional IT services to our government clients. The Opportunity We are currently seeking a Systems Administrator (Windows) to join our team in Washington, DC. This full-time role supports an ongoing government contract and requires five days per week on-site. There are no remote work options for this position. Please note: Due to the secure nature of this government agency, all candidates must be U.S. citizens or Permanent Residents and hold an active Top-Secret clearance. The successful candidate will receive a contingent offer based on the outcome of a government background check. This process may take several weeks, and candidates cannot begin employment until it is successfully completed. Role Overview The Systems Administrator (Windows) will be responsible for the installation, configuration, maintenance, and support of Windows servers and virtual environments. This position requires strong knowledge of Windows operating systems, virtualization technologies, and a proactive approach to ensuring system stability, availability, and security. Primary Responsibilities Install, configure, and maintain Windows servers and virtual environments. Assess system stability, security, and scalability of installed Windows systems. Provide technical support for users and back-end systems. Troubleshoot and resolve system and server errors. Review error logs and respond to user-reported issues. Monitor and update the Windows codebase. Manage user access and system permissions. Monitor system performance and perform regular maintenance. Maintain server security, apply patches, and perform backups. Collaborate with IT managers on system and server upgrades. Qualifications Active Top-Secret Clearance required. Bachelor's degree in Computer Science, Information Technology, or related field. 3-5 years of experience in systems administration or a related IT field. CompTIA Security+ certification required. Strong knowledge of Windows Server 2012R2, 2016, 2019 environments. Proven experience as a Windows Administrator. Familiarity with databases, patch management, and LAN/WAN networks. Knowledge of network security systems, intrusion detection, and data backup. Excellent problem-solving, communication, and troubleshooting skills. Ability to work independently and collaboratively in a dynamic environment. Preferred Certifications Microsoft Certified: Windows Server Hybrid Administrator Associate (or equivalent). Additional Information Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. RCG, Inc. is proud to be an Equal Opportunity Employer. We do not discriminate against qualified individuals based on their status as protected veterans or individuals with disabilities, and we prohibit discrimination against all individuals based on race, color, religion, sex, sexual orientation/gender identity, or national origin

The Digital Infrastructure Network Manager program within the Decision Advantage Business Area of Defense is looking for a cleared Systems Engineering Lead to support all aspects of the product lifecycle for agile development and deployment systems for the network. Our team supports the Advanced Battle Management System's (ABMS) Digital Infrastructure (DI) Network Manager program. In this mission we support the Department of the Air Force (DAF) to field and operate the ABMS Digital Infrastructure, which is foundational in creating a unified command-and-control infrastructure connecting/ integrating sensors, data streams, and weapon systems across all domains (air, land, sea, cyber, and space). This will ultimately allow U.S. forces from all services - as well as allies and partners - to sense, make sense and act upon a vast array of data and information faster than adversaries can detect and respond to. Ability to work in Northern Virginia, Dayton, OH, or Orlando, FL is highly preferred. Candidate working from remote locations will also be considered but must be willing and able to go onsite for meetings. Primary Responsibilities The ABMS DI Network Manager Systems Engineering Lead's responsibilities include the following: Provide expertise in the Systems Engineering Lifecycle for all phases of the lifecycle Responsible and Accountable for systems engineering artifacts including Requirements, Architecture, and other informative artifacts for product development Primary interface with customer and other partners to ensure requirements and operational objectives are technically feasible Facilitate and lead technical information exchange in support of program objectives Work with technical program manager to develop technical roadmaps to support objectives from customer Document risk, requirements, interfaces, constraints in an organized manner Provide performance feedback and program execution guidance to direct reports to plans coordinated with the technical program manager Build a culture of collaboration and transparency, ensuring all parties are aligned and informed Basic Qualifications Must possess a minimum of Top Secret clearance with the ability to obtain a SCI clearance. BS degree and 12 - 15 years of prior relevant experience or Masters with 10 - 13 years of prior relevant experience. Demonstrable knowledge of systems engineering concepts and applying these concepts to Department of Defense programs. Strong written and verbal communication skills to collaborate with customer representatives, domain experts, and other systems engineers in the development of complex DoD systems. Demonstrated ability to participate in cross-functional planning, coordination, and task execution situations involving the full spectrum of system integration activities. Ability to work well with people from many different disciplines with varying degrees of technical experience. Ability to remain flexible and agile to execute per customer needs Experience in SysML and Agile program execution tools. Preferred Qualifications Prior experience working on ABMS or JADC2 initiatives. Prior experience support Department of the Air Force programs. Previous experience working on complex multi-domain systems. Experience with large weapons systems and command and control platforms across the DoD portfolio. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Original Posting January 16, 2026 Pay Range Pay Range $131,300.00 - $237,350.00 The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit *************** Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ************************************ Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at *****************************. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. #Remote #J-18808-Ljbffr

UDR is seeking a Community Service Administrator to join our team at Canterbury (544 units) located Germantown, MD. GENERAL SUMMARY OF DUTIES: Provide administrative support and maintenance feedback to the service management team. Responsible for ordering supplies, purchase orders, service invoices, reports, and move-in/move-out inspections. Assists with scheduling the service team for service tickets, turns, and preventative maintenance. Inspects the work performed by vendors and ensures that it meets UDR standards. Oversees quality control with inspections of the community and vacant apartments. SUPERVISION RECEIVED: Reports to the Community Director, Senior Community Director, General Manager or Lead Service Manager SUPERVISION EXERCISED: N/A ESSENTIAL FUNCTIONS: 1. Responsible for scheduling repairs with contractors, tracking, and providing final inspection of the work provided by contractors or vendors. 2. Schedule the service team for timely apartment turnovers, painting, floors, carpets and general cleaning. 3. Provide inspection of vacant apartments to ensure they are ready for occupancy. Report and schedule maintenance for any issues discovered and report results of turnovers to management. 4. Provide support for or complete the pre-move-out inspections on a timely basis. 5. Schedule or assist the service team scheduling of service tickets. May follow up on resident satisfaction following the service event. 6. Provide overall quality control for both vendor-related and service team related community cleaning, safety, landscaping, and any other community projects. 7. Act as the liaison for contact and coordination of vendors as needed. 8. Conduct community safety meetings. 9. Responsible for ordering through Ops Technology for supplies following Company procedures. 10. Provide community inspection of every floor or building, exterior and amenity spaces. 11. Assist in the bidding process for services and documentation as needed. 12. Provide superior customer service to internal and external customers representing the community in a professional, concerned, and friendly manner to foster a positive experience for all residents. 13. Organize and maintain filing system, file and retrieve documents, records, and reports. Ensure protection and security of files and records. 14. Greet vendors or contractors and accompany them to appropriate work area or to the appropriate service team lead or manager. 15. Perform other duties as assigned or as necessary. PERFORMANCE REQUIREMENTS: Knowledge of general office practices, organizational policies, and procedures. Knowledge of organizational and community policies and procedures. Ability to apply policies and procedures to solve everyday issues. Ability to exercise initiative, problem-solving and decision-making skills. Ability to define problems, collect data, establish facts, and draw valid conclusions. Must have excellent organizational skills. Ability to maintain a high level of accuracy in preparing and entering information, and attention to detail. Must know and follow the Fair Housing laws. Ability to perform a variety of documentation requiring some exercise of independent judgment. Ability to meet and deal effectively with management, residents, associates, and vendors. Must demonstrate excellent interpersonal skills. Ability to proactively recognize and implement superior customer service to internal and external customers. Ability to exercise initiative, problem-solving and decision-making skills. Ability to work in a fast paced environment and handle multiple projects simultaneously to meet deadlines. Ability and willingness to lead, take charge, and offer opinions and direction. Ability to effectively present information and respond to questions or resolve resident, vendor and contractor issues. Ability to work in conjunction with Company managers and associates. Must have effective verbal and listening communication skills. The ability to communicate information and ideas in verbally and in writing so others will understand. Excellent verbal and written communication skills. Ability to respond professionally to common inquiries or complaints from customers. Ability to effectively present information to management both verbally and in detailed reports. Must have effective verbal and listening communication skills. Ability to write reports and process online documents. Knowledge of computer systems and applications. Must have experience with computer skills including the spreadsheet, word processing programs, internet, smart phones, and e-mail at a highly proficient level. Ability to enter service ticket information into the system. TYPICAL PHYSICAL DEMANDS: Occasionally lifting items weighing up to 30 lbs. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Extensive data input and required ability to sit for long periods of time. Regular and consistent attendance on the job is an essential function. TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Frequent or regular exposure to outside elements, weather, and unpleasant odors. Requires evening hours and weekend work. EDUCATION AND EXPERIENCE: 1. High School Diploma, or equivalent, is required with an Associate or Bachelor's degree preferred. 2. Minimum of three years' property management experience from the administrative or service side of the business. 3. Customer Service, Administrative, Quality Control or inspection experience is a strong plus. 4. Must have and maintain a valid driver's license unless otherwise noted. UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

```html About the Company Acclaim Technical Services, founded in 2000, is a leading language, operations, and technology services company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector. We see this as a significant strength, and it shows: ATS is consistently ranked as a top workplace among DC area firms and continues to grow. About the Role We are actively hiring a Systems Integrator to join our Data and Systems Integration Division working in Northern Virginia. You will be responsible for addressing, supporting and implementing Customer directed duties, tasks and objectives specific to unique Customer projects and programs. Responsibilities Manages day-to-day operations system resolutions by monitoring system, performance, configuration, maintenance, and performance. Installs network rebuilds to existing servers of system resources by monitoring system performance, configuration, maintenance, and repair. Applies system firmware and update security and other patches. Develops new system implementation plans. Performs system troubleshooting and works with outside vendors and other supplier personnel to effect resolution of issues. Establishes guidelines for installing/management of standalone workstations. Develops and implements infrastructure maintenance strategies. Develops procedures for system back-up. Works closely with development team to deploy network software and improve existing system. Qualifications Active TS/SCI clearances with polygraph, recent BI and polygraph within the last five years or ability to successfully complete required security processing. Bachelor' degree in computer science, software engineering, IT (or related major), or documented work experience. 5+ years of relevant experience in the areas of computer science, engineering, information technology, or information systems. Required Skills Extensive hands-on experience with computers and network security concepts, controls and implementations. Extensive knowledge of hands-on experience with building, maintaining - Windows, Server, Microsoft Virtualization Technologies. Experience with managing engineering projects (i.e., design, build, deploy). Knowledge and hands-on experience with scripting languages such as, Bash, Powershell, Python, etc. Knowledge and hands-on experience implementing secure best practices within platforms and networks such as, Securing Virtual Machines, Hypervisions, Virtual Desktop, Virtual Networks, etc. Knowledge and hands-on experience with Microsoft Azure. Knowledge and hands-on experience with basic networking and VPN technologies. Practical experience in Linux administration, architecture, networking and optimization. Strong analytical and problem-solving skills, demonstrated ability to analyze complex situations, determining course of action, and acting promptly and effectively when problems arise. Equal Opportunity Statement We are committed to diversity and inclusivity. ```

A tech-focused organization is looking for a Forward Deployed Engineer to lead complex AI deployments with government clients. You will be responsible for managing technical delivery, embedding within client teams, and utilizing advanced AI technologies to solve critical challenges. Ideal candidates will have 5+ years of experience in engineering, a TS/SCI clearance, and a strong ability to communicate effectively while navigating fast-paced environments. This position allows for hybrid work with significant travel requirements. #J-18808-Ljbffr

A leading technology firm is looking for a Senior Container Infrastructure Consultant to design implementations of OpenShift infrastructure projects. This remote role requires strong expertise in Kubernetes, cloud platforms, and container technologies. Ideal candidates will have a strong background in Linux, networking, and automation, along with excellent communication skills to collaborate with clients across various industries. #J-18808-Ljbffr

Loudoun County Government has been named one of Forbes' 2025 Best Large Employers! We're proud to be recognized nationally for our commitment to employee satisfaction and excellence in public service. At Loudoun County, we bring together talented professionals from all backgrounds to make a meaningful impact in a dynamic, growing community - that's The Loudoun Difference . Welcome and thank you for your interest in employment with Loudoun County Government! ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY. THE RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE 'SEE RESUME' WILL NOT BE TAKEN INTO CONSIDERATION. Introduction Loudoun County is one of the fastest growing counties in the country, known for its excellent quality of life and strong economy, while embracing its historic presence. Located 35 miles west of Washington DC, Loudoun County offers a diverse blend of cultural, recreational, and educational opportunities. The Department of Finance & Procurement is responsible for ensuring that the county's financial management and accounting systems are maintained appropriately and that county agencies and the public receive information in a timely manner. The Division of Accounting, Finance and Operations manages internal auditing and compliance, financial accounting, financial and budgetary reporting, internal controls, payroll, accounts payable, accounts receivable, and functional system support and administration of the Oracle Enterprise Resource Planning (ERP) System. Job Summary The Division of Accounting, Finance and Operations is seeking a Payroll Functional Systems Manager to provide high-level support for our enterprise Oracle HCM systems, along with complex reporting platforms. This functional systems position reports to the Financial Systems Administrator and leads a team to work on complex tasks. This manager position leads a team of payroll business analysts to provide advanced functional support for Oracle ERP and HCM payroll modules, including configuring, testing, and maintaining system components. This is a supervisory role requiring setting performance goals, overseeing daily activities, and supporting the team's professional growth. The position collaborates closely with departments such as Human Resources, Finance, and IT to address system integration issues, optimize technical payroll processes, and implement system improvements. They lead testing cycles for system upgrades, ensure comprehensive documentation, and maintain compliance with internal controls and audit standards. Additionally, this role manages payroll reporting using tools like SplashBI, OAC, and SQL Developer to meet operational, regulatory, and audit requirements. The Payroll Functional Systems Manager leads user training, maintenance of current business process documentation, and drives continuous improvement efforts to enhance both system functionality and user experience. The ideal candidate will possess a solid understanding of the payroll processing cycle as well as a strong attention to detail, ensuring accuracy and precision in all tasks. Collaboration is key, as this position will work closely with a variety of team members to achieve common goals. The ability to cultivate relationships, both internally and externally, will drive success in this role. Critical thinking is crucial for this position, enabling the evaluation of complex situations, problem-solving, and making well-informed decisions. If you thrive in a dynamic, team-oriented environment and excel in both analytical and interpersonal realms, you may be the right candidate! This is a hybrid position with some telework opportunities. Hiring salary is commensurate with experience. Minimum Qualifications Bachelor's degree in information technology, finance, accounting, or related field and four (4) years of related work experience, preferably in a government accounting setting including one (1) year of team lead or supervisory experience or equivalent combination of education and experience. Prefer experience in: Oracle EBS or Oracle Fusion Cloud Time and Labor, Payroll, or Compensated Absences in a business analyst role, Microsoft suite of products, including SharePoint and Teams; and ServiceNow software. Knowledge of SQL is a plus. Job Contingencies and Special Requirements Successful candidate will undergo criminal background and credit checks.

Position: IT Generalist II Location: 21000 Ashburn Crossing Drive Suite 100 Ashburn, VA Job Id: 827 # of Openings: 1 TITLE: INFORMATION TECHNOLOGY GENERALIST II LOCATION: ASHBURN, VA POSITION SUMMMARY: The IT Generalist II serves as a central point of support, organization, and communication for all technology-related operations within CPG. This role ensures the smooth functioning of user support processes by coordinating daily IT activities, managing service requests, and maintaining accurate documentation. The IT Generalist works closely with internal teams, external vendors, and leadership to troubleshoot issues, support system improvements, and uphold security and compliance standards. With a blend of technical proficiency and strong communication skills, the IT Generalist helps maintain a reliable, secure, and user-friendly technology environment that enables staff to perform at their best. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Manage CPG's personnel onboarding and offboarding, in relation to accounts and assets Track and manage IT hardware and software license inventory Maintain records of system configurations, licenses, and support tickets. Assist with user account provisioning and deactivation. Monitor access rights and escalate anomalies. Manage and audit user accounts, Teams, SharePoint Sites. Perform monthly, quarterly, annual audits in IT records. Manage content on CPG's Intranet Create User Help documentation Create User Help training videos Perform other routine IT audits Provide guidance to users on IT policies, software usage, and best practices. Other IT duties as assigned. Min 1+ year of experience. Excellent multitasker & with strong detail-oriented skills. Detailoriented in managing inventories, audit logs, and system records Exceptional ability to keep IT data, documentation, and inventories current and compliant. Excellent verbal and written communication skills and ability to interact with CPG. Proficient in latest technology for IT systems. Excellent analytical and problem-solving skills. Proficient in Microsoft Office Suite or related software. Excellent organizational skills and attention to detail. Excellent interpersonal skills. Thorough understanding of IT and practical applications to support the company's goals. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Bachelor's degree or Associate's degree in computer information systems, or related field. Certificates and Licenses: Microsoft Office Suite or related software. Supervisory Responsibilities: No supervisory responsibilities for this position. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Frequently required to stand, walk, stoop, kneel, crouch, or crawl. Benefits to Joining Our Team CPG offers a competitive and comprehensive package that includes additional benefits beyond enhanced medical, dental, and vision coverage Health Benefits - (Medical, Dental & Vision Insurance) Flexible Spending Account Options 401K Plan Employer paid Life & Disability Insurance Paid Time Off Employee Referral Program Employee Assistance Program (EAP) The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. CPG is an equal opportunity employer. We will consider all employment applicants without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. *We utilize E-Verify #LI-TG1 Pay Range: $65,013 - $97,580 per year Apply for this Position

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Visa's Technology Organization is a global community of innovators and problem-solvers reshaping the future of commerce. We run one of the world's most advanced payment processing networks-capable of securely handling 65,000+ transactions per second across 80M merchants, 15K financial institutions, and billions of consumers worldwide. Joining Visa means tackling massive-scale challenges in distributed systems, cybersecurity, data platforms, and next-generation payment flows. You'll work on cutting-edge technology that powers commerce for everyone, everywhere. The Opportunity: This role sits within Visa's Distributed Compute Engineering group, part of our Operations and Infrastructure organization. We deliver Infrastructure-as-a-Service (IaaS) capabilities that underpin Visa's global payment ecosystem. You'll be at the forefront of global infrastructure innovation, bringing advanced technologies to life and making them operational at scale. This is your chance to influence how Visa builds and runs the backbone of digital payments. The Work Itself: As a Distributed Compute Engineer, you'll design, implement, and optimize high-performance computing environments that power Visa's global operations. Your work will involve: Building and maintaining compute platforms that support mission-critical payment processing. Driving automation and orchestration to deliver infrastructure at scale. Partnering with engineering teams to integrate next-gen hardware and emerging technologies into Visa's ecosystem. Solving complex challenges in performance, reliability, and security for distributed systems. Every decision you make will impact billions of transactions and help keep commerce flowing worldwide. Essential Functions: Extensive Datacenter Experience: Skilled in managing complex, geographically distributed IT infrastructures to ensure high availability and performance. Advanced Technical Knowledge: Deep understanding of high-performance, highly available, and secure computing systems utilizing x86 and GPU technologies. Enterprise Server Expertise: In-depth knowledge of server components (storage and network controllers, HBAs, SSDs) critical for maintaining high-performance compute environments. Processor and GPU Systems Proficiency: Strong grasp of Intel/AMD architectures, GPU systems, memory hierarchy, and hardware-level security to enhance system performance and reliability. Out-of-Band, UEFI, and BIOS Expertise: Comprehensive understanding of out-of-band management, UEFI, BIOS settings, and their impact on system performance and security. Hardware Lifecycle Management: Experienced in firmware and OS driver certifications to ensure longevity and reliability of compute resources. Scripting Proficiency: Advanced skills in PowerShell and Python to automate and optimize infrastructure tasks. Team and Independent Work: Highly motivated, collaborative team player with strong analytical and troubleshooting abilities; capable of mentoring junior staff and working independently. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications *5+ years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience. Preferred Qualifications *6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD *Bachelor's degree or higher in Computer Science, Information Systems, Computer Engineering, Electrical or other relevant engineering field *Broad knowledge in hardware, software, network, and applications deployments through automation. *Hardware and infrastructure automation experience in at least one of the following server product lines - HP ProLiant, Dell PowerEdge. *Operating Systems: In-depth experience with RHEL 8 and 9, Rocky 8 and9, and or Ubuntu 18.04 and 20.04. *Exceptional technical, analytical, and troubleshooting skills, with the ability to simplify complex concepts and mentor junior team members effectively. *Experience in system monitoring with tools supporting unattended operations. *Engineering Knowledge to troubleshoot and solve storage issues (Hosts, SAN switches, and Storage Devices). *Engineering knowledge in TCPIP networking - link aggregation redundancy, switches, routing, and load-balancing. *Ability to write technical designs, documentation, and presentations for Compute Infrastructure. *Ability to provide level 3 support and guide level 2 administrators on problem resolution. Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for this positionis $131,600 to $210,300USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Summary: TS/SCI Full Scope Client Engineers serve as the primary point of contact for IT infrastructure in secure environments across North America. These secure locations support cutting edge cloud environments that enable agencies to meet their missions and advance their technical abilities. Client Engineers work in a team environment to triage an enterprise-wide ticket que while also supporting special projects including the build out of new environments and upgrading systems in existing locations. * Install and configure hardware operating systems, applications, update patches etc. * Setup new user accounts/profiles and decommission exiting employees in a timely manner with SLA * Process all Account Unlocks and Password Resets in less than 24 hours * Respond to in-bound calls, emails, chats, and customer walk-ups same day * Troubleshoot and resolve end-user hardware, operating system, network connectivity, and software related problems * Maintain IT inventory documentation and perform full inventory analysis on a quarterly basis * Provide resolution or escalation on all trouble tickets within 7 days or less * Create and update documentation as necessary for local and remote sites. * Assist with general desk set up, workstation preparation, cable management, special builds, escorting etc. * Will be required to cover up to 3 after hour/weekend special events a year for tasks such as fold downs or power downs, they will receive at least 2-3 weeks' notice of these planned events * Occasionally, in emergency situations such as power loss, there will be opportunities for additional compensation to return to site in an unplanned event after hours or on weekends to restore the secure location * Must have active or be able to obtain the CompTIA Security+ CE (IAT II certification or higher) prior to starting *Job Type & Location* This is a Contract position based out of Herndon, VA. *Pay and Benefits*The pay range for this position is $50.00 - $70.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Herndon,VA. *Application Deadline*This position is anticipated to close on Jan 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Apply Job Type Full-time Description Nemean Solutions, headquartered in Sierra Vista, AZ, is a certified SBA 8(a) Native Hawaiian Organization (NHO) and veteran-operated company providing advanced Military Intelligence, Enterprise and Cloud IT services, Cybersecurity, Special Operations Forces (SOF) Exercise and Training, and niche Program Support and Professional Services to Federal and State Agencies supporting the US Government Defense, Intelligence and Aerospace sectors. Job Overview: The Sr. Network Administrator ensures the continuous operation and maintenance of PCLOB's network and security infrastructure, maintaining optimal performance and security standards. This includes the management and administration of network security devices, firewalls, and other critical infrastructure to protect PCLOB's network against unauthorized access and cyber threats. Support Hours: Applicant shall be available during core work hours as established the Government customer. Essential Duties & Responsibilities: Support network architecture design to include virtual LAN (VLAN) segmentation for network performance and security. Support networking environment by designing system configuration; directing/executing system installation; and defining, documenting, and enforcing system standards. Develop and implement project plans for network technologies and systems such as Voice- Over-Internet-Protocols and wireless access. Secures network system by establishing and enforcing policies; defining and monitoring access. Report network operational status by gathering, prioritizing information; managing projects. Support the development and integration of network and security monitoring capabilities. Maintain network infrastructures services, highly available network services, server virtualization infrastructure, and identity and access solutions. Maximize network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; and working with system administrators to identify and remedy performance issues. Maintain physical and logical network diagrams; document hardware and software changes for configuration management; and share situation awareness within the Office of Chief Information Officer (OCIO). Install and maintain network infrastructure hardware and software. Configure, operate, and maintain and routers, switches, and other infrastructure devices. Recommend changes to improve systems and network configurations and determine hardware or software requirements related to such changes. Provide input to network policies and procedures. Manage and maintain the PCLOB's IP addressing scheme and DNS management. Accurately document instances of software or hardware failure, repair, installation, and removal or other work requests. Receive, prioritize, and respond to incoming work orders, calls, and/or emails regarding equipment and/or connectivity problems. Provide backup support to the PCLOB's system administrator as required: Manage and maintain the PCLOB's Virtual Desktop Infrastructure (Citrix platform). Assign routing protocols and routing table configuration. Assign configuration of authentication and authorization of directory services. Provide end-user support and issue resolution. Deploys and manages server images as required. Manage and maintain network security infrastructure devices (e.g. FW, IDS, etc.). Administration and maintenance of Cisco VoIP network. Manage and ensure effectiveness of security solutions, including firewalls, antivirus solution, Virtual Private Networks, Patch Management, and intrusion detection systems. Monitor networks to ensure security and availability. Plan, coordinate, implement and test network security measures to protect data, software, and hardware through vulnerability scanning and other technical mechanisms. Support the PCLOB on FISMA related control implementation and Documentation. Competencies: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Ability to prioritize tasks and to delegate them when appropriate. Ability to function well in a high-paced and at times stressful environment. Requirements Minimum Requirements/Education: Bachelor's degree in Information Technology, Computer Science, or a related technical discipline. 7+ years of network administration experience. Active CompTIA Security+ certification. Proven experience in network and security administration within enterprise environments. Strong, hands-on experience supporting Nutanix platforms. Hands-on administration of Windows Server environments, including Hyper-V virtualization. Working knowledge and practical experience administering Linux operating systems. Security Requirement: An active TS / SCI security clearance. Preferred Requirements: CCNA or CCNP Certifications. Network security certification(s). Hands-on Citrix experience. Hands-on Cisco Call Manager experience. What Nemean Solutions, LLC offers: Medical, Dental, and Vision insurance plans, Paid Time Off, sick leave, 401k Retirement Savings plan with company match, and more. Nemean Solutions is proud to be a Veteran friendly employer and provides Equal Employment Opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws. Equal Opportunity for VEVRAA Protected Veterans. Nemean Solutions, LLC will not discriminate against employees and job applicants who inquire about, discuss or disclose compensation information.

Job ID 2025-13365 # of Openings 1 Category Information Technology Benefit Type Salaried High Fringe/Full-Time At LMI, we're building mission-ready AI that delivers impact where it matters most. Our Forward Deployed AI Engineers embed with government partners to tackle high-priority, fast-moving challenges-designing and deploying AI solutions that accelerate decisions, uncover anomalies, and unlock the power of our LIGER generative AI (GenAI) platform. Like a startup CTO in the field, you'll wear many hats: part software engineer, part AI architect, part problem solver. You'll operate with autonomy, adapt to shifting requirements, and bring technical clarity to ambiguous problems-all while collaborating with mission stakeholders, software engineers, and the Chief Product Officer team. If you thrive at the intersection of customer impact, technical excellence, and operational speed, this role offers the chance to deliver AI that matters. This role requires an ActiveSecret security clearance and availability to collocate with our defense and national security customers in the Pentagon. LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors-helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value. Responsibilities Own technical delivery: Drive AI solution design and implementation across multiple government deployments, from first prototype to stable mission use. Embed with customers: Serve as a technical thought partner to mission stakeholders, guiding adoption, maximizing impact, and ensuring successful deployments. Build GenAI-enabled systems: Prototype and implement pipelines using Python, TypeScript, or comparable stacks aligned to customer mission needs. Guide value realization: Help customers understand trade-offs, sequence delivery, and adapt applications to achieve operational outcomes. Deliver clarity under ambiguity: Scope projects, remove blockers, and make informed trade-offs between speed, scope, and quality. Contribute directly in code: Write and review software across backend and full-stack environments when clarity or momentum depends on it. Codify patterns: Capture reusable workflows, best practices, and lessons learned into playbooks, tools, and building blocks that scale beyond a single project. Shape the roadmap: Share field signal with LMI's product and research teams to guide the evolution of LIGER and related AI capabilities. Qualifications Minimum Qualifications Bachelor's degree in Computer Science, Data Science, or a related technical field (or equivalent practical experience). 5+ years of engineering or technical deployment experience, ideally in customer-facing or government environments. Hands-on experience building and deploying applications that integrate AI/LLMs, APIs, and data pipelines. Strong programming skills in Python and proficiency in a modern full-stack environment (e.g., JavaScript/TypeScript, MEAN, Node.js). Familiarity with cloud deployment (AWS, Azure, or GCP), containerization (Docker, Kubernetes), and infrastructure-as-code (Terraform, etc.). Ability to translate customer needs into actionable technical approaches and deliver solutions in fast-moving or ambiguous contexts. Excellent problem-solving, judgment, and communication skills, with ability to engage technical and non-technical stakeholders alike. Must have an active Secret security clearance. Desired Qualifications Master's degree in Computer Science, Data Science, or related technical field. Experience deploying systems powered by generative AI (LLMs, RAG architectures, Model Context Protocol) in sensitive or mission-critical settings. Proven track record of scoping and delivering complex systems under tight timelines. Familiarity with DevSecOps practices, CI/CD, and secure software development for government environments. Demonstrated ability to simplify complexity, anticipate risks, and provide clarity in high-stakes environments. Target salary range: $130,986 - $233,154 The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances. #LI-SH1 LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.

About Us Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey. Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker. Position Purpose The Lead Technology Support Engineer is responsible for overseeing the operations and performance of the IT service desk team within the Bank. This role involves managing the day-to-day activities of the service desk, ensuring efficient and effective resolution of technical issues, and delivering exceptional customer service to end users. The Lead Technology Support Engineer is also responsible for developing and implementing IT service desk strategies, policies, and procedures to enhance service delivery. Position Responsibilities Team Management: Lead and supervise the team of service desk support engineers, providing guidance, support, and coaching. Set performance goals and conduct regular performance evaluations. Foster a positive work environment that encourages collaboration and continuous improvement. Manage resource allocation, workload distribution, and scheduling to ensure optimal service desk coverage. Service Desk Operations: Oversee the day-to-day operations of the service desk, ensuring timely response and resolution of IT issues. Monitor service desk metrics and KPIs to evaluate performance and identify areas for improvement. Coordinate with other IT teams to resolve complex technical issues and escalate problems when necessary. Maintain knowledge base and documentation of common issues and solutions for efficient problem resolution. Identify trends; Evaluate, recommend, and implement new technologies in support of business and IT objectives. Customer Service: Promote a customer-centric approach within the service desk team, focusing on delivering excellent customer service. Ensure timely and effective communication with end users regarding the status and progress of their IT requests. Handle escalations and customer complaints, working to resolve issues and provide satisfactory solutions. Identify trends in user feedback and implement proactive measures to improve customer satisfaction. Continuous Improvement: Regularly assess service desk processes, tools, and technologies to identify opportunities for improvement. Stay up-to-date with industry best practices and emerging trends in IT service management. Implement service desk enhancements and initiatives to optimize efficiency and service quality. Provide recommendations to senior management on service desk improvements, including staffing, training, and technology upgrades. Reporting and Analysis: Prepare and present regular reports on service desk performance, including ticket volumes, response times, and customer satisfaction. Analyze data and metrics to identify patterns, trends, and areas requiring attention. Use insights from data analysis to drive process improvements and operational efficiency. Coordination of new employee onboarding including account creation and laptop imaging. Assist with management and administer systems to track business assets. Manage the hardware lifecycle to meet business requirements within budget. Assist with and support the use of technology for conferences both physical and virtual. Administer the service management systems. Required to be on-call as needed for emergency situations. Other responsibilities and duties, as assigned. Minimum Education & Experience Required A minimum of 5 years' experience in related field. A minimum of 3 years' managerial experience. Bachelor's degree in Computer Science or related field; Or equivalent combination of education, skills, and experience. Experience in infrastructure development or support including developing and managing to budgets. Experience with LAN/WAN networks, Internet technologies such as DNS, system helpdesks, PC support functions and technology infrastructure operations. Experience supporting or managing business critical processes and components, including Financial Systems, Microsoft Enterprise Applications, Active Directory, VoIP, and Disaster Recovery. Experience implementing or using service desk management software tools to manage and provide accountability to the organization. Experience with ITIL management best practices. Experience with Azure, Office 365, network and system monitoring, VPN (client and site to site) Technical Knowledge and Skills Ability to guide others in resolving complex issues of significance to the organization. Exceptional organizational, project planning, and time management skills. Ability to inform, educate and influence supervisors and employees to support technology goals and objectives. Proven track record of developing and/or implementing standard service desk practices and procedures. Ability to work independently with minimal supervision and in a team setting, and across external and internal stakeholder groups. Excellent verbal and written communication skills; Strong attention to detail, with a keen focus on quality. Strong analytical skills. Comfort with multi-tasking. Familiar with customer support and technology. Other Ability to travel to various bank locations as needed. Compensation Base Salary Range: $95,000 - $125,000 annually. Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, geographic location, and ability to meet qualifications within the job description. Additional Compensation: This role will include a yearly annual target bonus based on individual performance. Working Arrangements This opportunity offers the flexibility to work in a hybrid working environment within our Rockville, MD office. Why Join Us? Join a growing company with a culture that fosters an entrepreneurial spirit Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more! Company Contributions to your 401k - Regardless of your contribution Employee Perks: Employee Recognition Program, Commuter Benefits, Employee Banking Discounts and much more! Generous Paid Time Off and Paid Holidays. Supporting Businesses. Helping People. Strengthening Communities. Capital Bank, N.A. is an affirmative action and equal opportunity employer. Capital Bank, N.A. is an Affirmative Action and Equal Opportunity Employer Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Title: Sr. System Engineer Duties: Must be capable of analyzing information requirements. Evaluates system problems of workflow, organization, and planning. Develops appropriate corrective action. Education: A Bachelor's Degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline or three (3) years of equivalent experience in a related field. General Experience: Must have three (3) years of experience in systems engineering. Specialized Experience: At least one (1) year of experience in demonstrated use of interactive, interpretative systems with on-line, real-time acquisition capabilities. Personnel Preferred Qualifications: Engineer, Systems (Senior) - Job Automation Fifteen (15) years of experience in job automation, including the following tools: HelpSystems, JAMS, Globalscape EFT, SQL Agent Jobs, and PowerShell. "No phone calls please."

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Ciena is the global leader in high-speed connectivity, building adaptive networks to empower customers, partners, and communities to thrive in the AI era. Join us as an Advance Technical Support Engineer in our Blue Planet division to shape the future of network orchestration and inventory management. How You Will Contribute: Serve as the primary contact for Blue Planet customer cases and issues, ensuring prompt and effective resolution. Analyze, troubleshoot, and resolve production and non-production deployment challenges while providing feedback to internal teams for continuous improvement. Collaborate with engineering teams to address and resolve technical issues, delivering solutions to customers. Develop workarounds to reduce customer dissatisfaction and enhance functionality. Advocate for customer needs internally while ensuring deployment plans and timelines are successfully achieved. Provide insights to product management and R&D teams to drive future product enhancements. Travel as needed to support customer deployments and engagements. The Must Haves: Bachelor's degree in a related field with 5+ years of experience, or Master's degree with 3+ years. Strong analytical and problem-solving skills in customer-facing roles. Expertise in debugging, monitoring, and troubleshooting, with the ability to collect and analyze information efficiently. Proficiency in automation tools to streamline data collection and minimize downtime. Exceptional written and oral communication skills, capable of deep technical analysis and high-level product discussions. Independent working capability with flexibility to support globally distributed teams, including occasional weekend and extra hours. Solid understanding of telecom evolution (3G, 4G, 5G) and RAN architecture. Experience with data networking and IT applications solutions across OSI layers 2-7, including Telco vendor CLI/configuration knowledge. Nice to Haves: Advanced Linux skills with scripting expertise. Network troubleshooting experience and familiarity with OSS/BSS/Network Management systems. Programming knowledge in Java, Python, and Shell scripting. Database proficiency (PostgreSQL, Neo4j, MySQL). Knowledge of SNMP, Syslog, ICMP, and SSH protocols. Hands-on experience with RESTful APIs, Kafka messaging bus, BPMN, and TOSCA. Familiarity with open-source technologies such as Logstash, Kibana, Elasticsearch, Nagios, Grafana, Swagger API, and Open-API. Deployment experience in cloud environments (AWS, Azure, GCP, OpenShift, WRCP) and CI/CD pipelines (Jenkins, GitHub). #LI-BS1 Pay Range: The annual pay range for this position in Canada is C$82,200 - C$131,400. The annual pay range for this position in US is $82,300 - $131,500. Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Communityto get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Who We Are:ThinkTek LLC is a fast-growing Certified SBA 8(a) and Service-Disabled Veteran-Owned Small Business (SDVOSB) company. We specialize in providing management and technology consulting services to support the business and technology modernization efforts of the Federal Government. ThinkTek was formed with the specific purpose of providing its clients a tailored solution around Program & Project Management, Strategic Planning, Systems Engineering, and IT Operations. Position Description:ThinkTek is seeking a highly motivated Systems Engineer to support a dynamic defense Program Management Office. The ideal candidate will support systems engineering efforts, provide configuration management expertise, and stakeholder coordination to enable mission success. This role serves as the bridge between leadership, program teams, and stakeholders ensuring alignment of strategy, engineering activities, communication, and project milestones. Due to the required duties, this individual would be expected to support onsite in Quantico, VA. Key Responsibilities: Engineering Documentation & Configuration Management Develop, maintain, and update engineering-related documentation (e.g. systems engineering plan) in accordance with established policies, standards, and guidelines. Maintain alignment with systems design and business objectives. Draft and maintain technical documents and provide knowledgeable input into required engineering deliverables. Systems Engineering & Architecture Review, manage, and update system engineering architectures to ensure infrastructure supports the solution throughout its lifecycle (fielding, operations, and maintenance). Ensure requirements traceability through a Requirements Traceability Matrix (RTM) or similar tools. Provide professional technical advice and recommendations regarding computing environments and engineering activities. Cloud Services Management Provide recommendations on best practices for cloud environment design (Microsoft Azure) and operation. Collaboration & Stakeholder Engagement Facilitate andsupport systems engineering technical meetings by collaborating with internal and external stakeholders. Assist in defining, developing, and maintaining engineering strategies, plans, and schedules. Facilitate coordination across engineering, operations, and program management teams. Risk & Issue Management Identify system risks early and suggest mitigation steps. Lead Root Cause Analysis (RCA) sessions. Required: Skills & Competencies: Must have experience in configuration management and technical baseline maintenance. Proficient in contributing specialized knowledge to operational. Proficiency in Microsoft Office Suite(Excel, PowerPoint, Word, Visio). Strong analytical, problem-solving, and critical-thinking skills. Clearance: Minimum Active Top-Secret Clearance with SCI Eligibility Education & Experience: Education: Bachelor's degree (in Computer Science, Systems Engineering, or related technical field). Experience: 5+ years of experience in systems engineering, ideally supporting federal or defense programs. Desired: Experience with Microsoft Azure cloud services Familiarity with Marine Corps, DoD business processes, policies, and/or IT systems. Personnel are also well-versed in DoD systems engineering policies and practices, including those outlined in the DoD 5000-series and applicable Marine Corps Systems Command (MCSC) guidance. International Council of Systems Engineering (INCOSE) or Certified Systems Engineering Professional (CSEP) certification ThinkTek LLC is proud to be an Equal Opportunity Employer (EOE), making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. ThinkTek offers medical, dental, and vision insurance to all full-time employees; PTO and a variety of other paid leave options are also available.You can read more about ThinkTek benefits at careers/ .