Systems administrator jobs in Baltimore, MD

Are you interested in creating new IT security capabilities and learning new cybersecurity technologies? Do you want to have a stake in the overall security posture and assessment of the IT infrastructure? If so, we're looking for someone like you to apply and join our team at APL! We are seeking a Senior Systems Security Administrator (SSA) to be part of APL 's Classified IT Services team. We provide technical expertise to meet compliance and security objectives in environments consisting of Computer Network Defense (CND) tools such as Endpoint Security Solutions (ESS), Assured Compliance Assessment Solution (ACAS), Comply-to-Connect (C2C), and Device and Application Control. Our collaborative environment promotes learning, growth, and fosters team spirit! As an SSA, you will... Analyze data that will improve the security posture of the Collateral Networks and identify operational issues. Evaluate the effectiveness of current security systems and make suggestions for improvement when necessary. Establish a framework to assess and improve current controls and processes to the security system. Assist with the installation and maintenance of the ESS/Trellix ePolicy Orchestrator (ePO) suite and associated modules in accordance with the DoD-mandated baseline. Support the implementation and upkeep of application whitelisting through the Trellix SolidCore module. Analyze logs and monitor authorized and unauthorized removable devices and media on the network. Monitor alerts for specific events associated with VPN Gateways or Firewalls associated with receives and drops of any unexpected traffic which could indicate a compromise. Collaborate with audit analysts to monitor policy changes, privileged user activities, and data transfers to ensure continuous policy enforcement. Plan, communicate, and coordinate CND tools administration to support requirements from sources such as Security Operations, DoD compliance/inspection readiness, Cyber Security Services Provider (CSSP), and end-users. Support the Vulnerability Management Team to ensure the ACAS security architecture, design, and implementation is in accordance with DoD regulations and other governing documents. Qualifications You meet the minimum requirements if you have.... A Bachelor's degree in Computer Science, Systems Engineering, Information Systems, or a comparable field or equivalent years of professional work experience in Information Technology (IT). 5+ years performing security systems analysis and monitoring in an enterprise environment. 3+ years of experience administering enterprise security tools and capabilities including ESS and ACAS in an organization with at least 100 devices. Experience in both Windows and RHEL Operating Systems. Skill in assessing security controls based on cybersecurity principles and tenets. A comprehensive understanding of Host-based Security Systems, Device Control Solutions, Network Access Control (802.1x), and Security tools implementation. Experience conducting packet capture (PCAP) analysis. Experience in the implementation of Security Technical Implementation Guide (STIGs) for device hardening. Additional experience in the automation of STIGs for specified environments. Experience in incident response process with the ability to effectively troubleshoot issues in a complex environment. Self-starter capable of working effectively under minimal guidance and within a team. DISA ESS 201 & 301 Administrator certifications and DISA ACAS Operator and Supervisor certification. Additionally, can obtain ACEM Operations and Security Essentials and FCSA Comply to Connect (C2C) within 6 months of hire. A current industry certification aligned to DoD Manual 8570, 01-M for IAT II (e.g., GSEC, Security+, CCNA-Security). Excellent oral and written communication skills, including articulating and presenting highly technical information in a comprehensible manner to all levels of management and staff. Have an active Top Secret security clearance. If selected, you will be subject to a government security investigation and must meet the requirements for access to classified information. Eligibility requirements include U.S. citizenship. You 'll go above and beyond our minimum requirements if you... Have prior experience maintaining and operating ForeScout CounterAct or other Comply-to-Connect solutions. Hands-on in-depth knowledge and experience in networking, network security, VMware, Enterprise storage, server, data center services, and other leading-edge products and technologies. Have prior experience utilizing Splunk to create custom queries to analyze and respond to anomalies. A current industry certification aligned to DoD Manual 8140, 01-M for CSSP roles (e.g., CEH, GCIH, CISSP). #LI-AG1 About Us Why Work at APL? The Johns Hopkins University Applied Physics Laboratory (APL) brings world-class expertise to our nation's most critical defense, security, space and science challenges. While we are dedicated to solving complex challenges and pioneering new technologies, what makes us truly outstanding is our culture. We offer a vibrant, welcoming atmosphere where you can bring your authentic self to work, continue to grow, and build strong connections with inspiring teammates. At APL, we celebrate our differences of perspectives and encourage creativity and bold, new ideas. Our employees enjoy generous benefits, including a robust education assistance program, unparalleled retirement contributions, and a healthy work/life balance. APL's campus is located in the Baltimore-Washington metro area. Learn more about our career opportunities at ****************************** All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, physical or mental disability, genetic information, veteran status, occupation, marital or familial status, political opinion, personal appearance, or any other characteristic protected by applicable law. APL is committed to providing reasonable accommodation to individuals of all abilities, including those with disabilities. If you require a reasonable accommodation to participate in any part of the hiring process, please contact Accommodations@jhuapl.edu. The referenced pay range is based on JHU APL's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level with consideration for internal parity. For salaried employees scheduled to work less than 40 hours per week, annual salary will be prorated based on the number of hours worked. APL may offer bonuses or other forms of compensation per internal policy and/or contractual designation. Additional compensation may be provided in the form of a sign-on bonus, relocation benefits, locality allowance or discretionary payments for exceptional performance. APL provides eligible staff with a comprehensive benefits package including retirement plans, paid time off, medical, dental, vision, life insurance, short-term disability, long-term disability, flexible spending accounts, education assistance, and training and development. Applications are accepted on a rolling basis. Minimum Rate $100,000 Annually Maximum Rate $227,500 Annually

Do you love innovating concepts for next generation Electronic Warfare (EW) systems? Do you enjoy transitioning technology developments from science and technology (S&T) programs to acquisition programs? If so, we're looking for someone like you to join the Electronic Warfare Advanced Development Group at APL! We are seeking an experienced EW Systems Engineer to pioneer the future of Electronic Warfare and accelerate its impact to operational communities. As an EW Systems Engineer, you will... Actively contribute to the vision and strategic objectives of the Electronic Warfare Advanced Development group. Actively pursue and support new technologies for the future of EW. Innovate, develop and evaluate concepts for next generation EW systems Define development roadmaps and transition critical technologies to programs of record and assess current and proposed EW capabilities. Perform threat analysis and develop electronic countermeasures. Conceive, develop and lead S&T analyses and assessments that will support EW transformation and advise senior leadership on EW technical issues to provide strategic guidance. Qualifications You meet our minimum qualifications if you have... A Bachelor's degree in Engineering, Mathematics, Physics or another related discipline. At least ten years of relevant experience in electronic warfare or other related domains. A track record of successfully solving complex challenges. An ability to establish relationships and effectively interact with all levels of staff, management and external sponsors, and across organizational boundaries. Strong organization and planning skills. Excellent written and verbal communication skills. Are able to obtain a Secret level security clearance by your start date and can ultimately obtain a TS/SCI level clearance. If selected, you will be subject to a government security clearance investigation and must meet the requirements for access to classified information. Eligibility requirements include U.S. citizenship. You will go above and beyond our minimum qualifications if you have... A Master's degree in engineering, Mathematics, Physics, or Electrical Engineering preferred. Experience working with DoD S&T communities to transition technologies, including EA/ES technologies, to programs of record. Experience with DoD acquisition programs. Experience negotiating and briefing management and sponsors concerning technical and strategic priorities. Experience with Artificial Intelligence/Machine Learning, EA/Cyber, distributed systems, autonomous system T&E, EW system T&E. An active TS/SCI clearance. #LI-AG1 About Us Why Work at APL? The Johns Hopkins University Applied Physics Laboratory (APL) brings world-class expertise to our nation's most critical defense, security, space and science challenges. While we are dedicated to solving complex challenges and pioneering new technologies, what makes us truly outstanding is our culture. We offer a vibrant, welcoming atmosphere where you can bring your authentic self to work, continue to grow, and build strong connections with inspiring teammates. At APL, we celebrate our differences of perspectives and encourage creativity and bold, new ideas. Our employees enjoy generous benefits, including a robust education assistance program, unparalleled retirement contributions, and a healthy work/life balance. APL's campus is located in the Baltimore-Washington metro area. Learn more about our career opportunities at ****************************** All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, physical or mental disability, genetic information, veteran status, occupation, marital or familial status, political opinion, personal appearance, or any other characteristic protected by applicable law. APL is committed to providing reasonable accommodation to individuals of all abilities, including those with disabilities. If you require a reasonable accommodation to participate in any part of the hiring process, please contact Accommodations@jhuapl.edu. The referenced pay range is based on JHU APL's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level with consideration for internal parity. For salaried employees scheduled to work less than 40 hours per week, annual salary will be prorated based on the number of hours worked. APL may offer bonuses or other forms of compensation per internal policy and/or contractual designation. Additional compensation may be provided in the form of a sign-on bonus, relocation benefits, locality allowance or discretionary payments for exceptional performance. APL provides eligible staff with a comprehensive benefits package including retirement plans, paid time off, medical, dental, vision, life insurance, short-term disability, long-term disability, flexible spending accounts, education assistance, and training and development. Applications are accepted on a rolling basis. Minimum Rate $100,000 Annually Maximum Rate $227,500 Annually

Hybrid, reporting onsite in Linthicum Heights, MD at least 1-4 times per month. Need to live in Maryland. Requirements: Bachelor's Degree in finance or Accounting Previous experience with the technical functionality of ERP systems, and advanced information technology aptitude is required. Project Management experience or certification is preferred. Knowledge of ERP systems - ex. Lawson, Infor, Oracle, Workday Experience with Cloudsuite Understanding of both Finance and IT terminology, able to work cross functional and communicate with both teams Experience planning and implementing brand new ERP systems Healthcare (preferred, not required) Job Description: Under limited supervision of the Director, the ERP Systems Administrator will work closely with the Finance Department to ensure highly effective and consistent use of ERP applications, including the General Ledger and related/ancillary system modules. This individual maintains the integrity of data within ERP information systems, and works with the IT Department to ensure those systems are functioning correctly and efficiently. This employee will be responsible for the overall maintenance of IT functionality within the Finance Department. As a functional expert on the organization's financial systems, he/she will be the liaison between the Finance Department and the IT Department. Pay range: $90k -120k (Based on experience, education, certifications). Benefits offered by employer.

Support Engineer (AI/RegTech Platform) Contract: C2C open Schedule: Hybrid - Onsite 3 days/week (flexible hours; not a strict 9-5) Work Status: Any Interviews: 1 x 30-minute Phone Screen 1-2 Technical Screens (client will try to consolidate into one) ID Requirement: One valid photo ID required with submission Overview Santcore Technologies, on behalf of our client, is seeking a Support Engineer to support and improve a next-generation generative AI platform (“FILLIP”) designed for regulatory intelligence and long-document processing. This role is a hybrid technical support + development engineering position. You will be the technical escalation point between end users and the core engineering team-investigating issues, performing log analysis, identifying root causes, fixing defects, improving test automation, and ensuring system reliability for 5,000+ users. If you excel in troubleshooting, automation, Python, AWS, and user-focused support-this role is ideal. Key Responsibilities Technical Support & Escalation Serve as the primary technical escalation point for complex user issues Analyze issues from user reports, logs, and platform behavior Protect the core development team by resolving issues at Level-2 before escalation Manage full issue lifecycle: investigation → ticketing → fix verification → closure Log Analysis & Debugging Analyze logs across Splunk and AWS CloudWatch Identify trends, outages, platform anomalies, and root causes Validate system behavior across distributed cloud infrastructure Testing & Automation Design and execute test strategies, including manual and automated tests Build, enhance, and maintain automated testing frameworks (Python) Validate bug fixes, regression scenarios, and production reliability Contribute to CI/CD improvements and automated quality gates Engineering Contributions Implement minor bug fixes and enhancements in Python Assist in validating integrations across AWS services (ECS, EC2, S3, RDS/Aurora, Lambda) Improve system stability, reduce repetitive issues, and increase test coverage User Engagement Communicate clearly with technical and non-technical user groups Guide users through issues with patience and empathy Document findings and maintain high-quality support notes Required Qualifications 5+ years of hands-on software engineering experience Strong proficiency in Python, test automation, and debugging Expert knowledge of the AWS ecosystem (EC2, ECS, Lambda, S3, RDS/Aurora) Strong experience with PostgreSQL and relational DB concepts Hands-on experience with Splunk and CloudWatch Demonstrated experience building test automation frameworks Strong communication and problem-solving skills Ability to work independently and manage varying workloads Preferred Qualifications Experience with AWS Bedrock (strongly preferred) Exposure to modern front-end frameworks (Vue.js, React, etc.) Working knowledge of CI/CD pipelines Familiarity with AI/LLM-driven applications Experience supporting enterprise platforms Background in regulatory, financial services, or government is a plus Technical Skills Summary Programming: Python (required) Cloud: AWS (EC2, ECS, Lambda, S3, RDS, Aurora) Databases: PostgreSQL (required) Logging & Monitoring: Splunk, CloudWatch Frontend (Optional): Vue.js or modern JS frameworks Testing: PyTest, unit tests, integration tests, automated test frameworks DevOps: CI/CD pipelines, automated test integration Soft Skills Strong troubleshooting mindset Excellent written & verbal communication Patience with users of varying technical skills Ownership & accountability Ability to context-switch between support & development Curiosity to investigate deeper system behaviors

Minimum Experience 3+ Years of Field Services/Support Technician As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as desk side support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands and eyes support to other IT teams including but not limited to Audio Visual, Network (Date and voice), and Servers. As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: Provide customer facing end-user support that includes: Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc. Perform onsite updates, Configuration changes, or Software installations. Provide onsite technical assistance to End Users. Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement) Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades. Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites. Provide On-call support if required outside business hours on a rotational basis Provide Hand and Feet support for network data and voice devices FSO Telecom task: Installation of IP, wireless, Analog and Digital phones (Avaya, Nortel, Cisco, Siemens, Mitel etc.) Configuration of phones using SOP and Phones movement. Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team. Testing the cables using the tester for IP phone and TDM phones from patch panel to user's desk Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool Update the circuit inventory and vendor details for service provider to network voice team. Coordination with local vendor for ISP, OEM, channel partner and different team Desired Qualifications: BS/BA in Computer Science, Information systems, or an equivalent combination of education or Experience One to three years of experience in service delivery and End-user hardware and software Configuration troubleshooting. Experience with various desktop systems, operating systems, and diverse technical environments. Excellent customer service orientation and verbal communication skills. Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices. Ability to install software for and troubleshoot a wide range of applications. Analytical thinking and problem-solving ability. CompTIA A+ certification or equivalent certification Flexible for travelling to remote sites or cluster Provide assistance for network relates issues Should be able to lift weight up to 30 lbs at waist level Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team. Testing the cables using the tester for IP phone and TDM phones from patch panel to user's desk Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool Update the circuit inventory and vendor details for service provider to network voice team. Coordination with local vendor for ISP, OEM, channel partner and different team. HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

SimVentions is a 100% employee-owned business and has consistently been voted one of Virginia's Best Places to Work. SimVentions is seeking a System Administrator to maintain servers for compliance with Naval Air Systems Command (NAVAIR) and Defense Information Systems Agency (DISA) policies for Linux and Windows-based operating systems. We are looking for an out-of-the-box thinker equally comfortable performing installs, patches, upgrades, and troubleshooting for servers as they are building new infrastructure servers or solving complex problems related to Continuous Integration / Continuous Development (CI/CD) pipelines. This position is located at NAVAIR Station Pax River in St. Mary's County, MD and requires daily on-site presence. Clearance: A Top-Secret Clearance is required for this position, though an employee would be permitted to start work with an interim clearance. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. US Citizenship is required to obtain a clearance. Requirements: At least five years of hands-on experience working within UNIX/Linux and Windows environments Experience in DoD Information Assurance/Cyber policy and procedures to include hardening of systems, implementing Security Technical Implementation Guides (STIGs) and scanning Experience with Linux Server to include the build, maintenance, and troubleshooting, as well as addressing, service requests, routine sever maintenance (firmware, failures, hardening, etc.), and server consolidation. Experience with UNIX/Linux, Red Hat, CentOS (Linux). DoD 8140 & 5239 compliant (Security + certified and OS certificate/certification) (formerly 8570). A background or working knowledge of scripting and automation tools Demonstrated understanding of system security principles and experience executing hardening techniques Responsibilities: Participating in weekly routine maintenance tasks Gathering requirements, developing and conducting design reviews Installing, configuring and managing the Linux operating systems and related toolsets Installing and troubleshooting common industry COTS and GOTS applications Functional knowledge of backup and disaster recovery technologies Maintaining, administering and patching systems for optimum performance and security Migrating or updating systems Responding to system failures promptly to bring applications back online Building new infrastructure servers Performing Continuous Monitoring actions for systems and infrastructure including scanning, DoD STIG application and other Cyber compliancy actions Updating and maintaining documentation and knowledge base, including system descriptions, procedures, events and processes Work in an Agile scrum methodology to track and report on tasking Preferred Skills and Experience: Experience using container orchestration and management tools (e.g. Kubernetes, Docker) Experience with CI/CD pipelines for containerized applications. Experience with Ansible. Education: BS in a technical field (Computer Science, Data Science, or Operations Research preferred) Compensation: Compensation at SimVentions is determined by a number of factors, including, but not limited to, the candidate's experience, education, training, security clearance, work location, skills, knowledge, and competencies, as well as alignment with our corporate compensation plan and contract specific requirements. The projected annual compensation range for this position is $$90,000 - $$120,000 (USD). This estimate reflects the standard salary range for this position and is just one component of the total compensation package that SimVentions offers. Benefits: At SimVentions, we're committed to supporting the total well-being of our employees and their families. Our benefit offerings include comprehensive health and welfare plans to serve a variety of needs. We offer: Medical, dental, vision, and prescription drug coverage Employee Stock Ownership Plan (ESOP) Competitive 401(k) programs Retirement and Financial Counselors Health Savings and Health Reimbursement Accounts Flexible Spending Accounts Life insurance, short- & long-term disability Continuing Education Assistance Paid Time Off, Paid Holidays, Paid Leave (e.g., Maternity, Paternity, Jury Duty, Bereavement, Military) Third Party Employee Assistance Program that offers emotional and lifestyle well-being services, to include free counseling Supplemental Benefit Program Why Work for SimVentions?: SimVentions is about more than just being a place to work with other growth-orientated technically exceptional experts. It's also a fun place to work. Our family-friendly atmosphere encourages our employee-owners to imagine, create, explore, discover, and do great things together. Support Our Warfighters SimVentions is a proud supporter of the U.S. military, and we take pride in our ability to provide relevant, game-changing solutions to our armed men and women around the world. Drive Customer Success We deliver innovative products and solutions that go beyond the expected. This means you can expect to work with a team that will allow you to grow, have a voice, and make an impact. Get Involved in Giving Back We believe a well-rounded company starts with well-rounded employees, which is why we offer diverse service opportunities for our team throughout the year. Build Innovative Technology SimVentions takes pride in its innovative and cutting-edge technology, so you can be sure that whatever project you work on, you will be having a direct impact on our customer's success. Work with Brilliant People We don't just hire the smartest people; we seek experienced, creative individuals who are passionate about their work and thrive in our unique culture. Create Meaningful Solutions We are trusted partners with our customers and are provided challenging and meaningful requirements to help them solve. Employees who join SimVentions will enjoy additional perks like: Employee Ownership: Work with the best and help build YOUR company! Family focus: Work for a team that recognizes the importance of family time. Culture: Add to our culture of technical excellence and collaboration. Dress code: Business casual, we like to be comfortable while we work. Resources: Excellent facilities, tools, and training opportunities to grow in your field. Open communication: Work in an environment where your voice matters. Corporate Fellowship: Opportunities to participate in company sports teams and employee-led interest groups for personal and professional development. Employee Appreciation: Multiple corporate events throughout the year, including Holiday Events, Company Picnic, Imagineering Day, and more. Founding Partner of the FredNats Baseball team: Equitable distribution of tickets for every home game to be enjoyed by our employee-owners and their families from our private suite. Food: We have a lot of food around here! FTAC

Appian Administrator McLean, VA/Remote Must have skills · It's a System Administrator role, Developer will not work. · Migrating Appian to Linux into EKS clusters, Kubernetes. · Manage the APN environment and cloud. · 5+ years of experience as an Appian Administrator, versions 21.x or later · An understanding of Linux administration, Docker, and Kubernetes. · Need to have strong communication skills. · Migrating from Db2 to PostgreSQL Nice to have skills: · Exposure to Hashicorp Vault or CyberArk

Systecon provides industry leaders world-wide with the capability to excel in optimization and decision-making, enabling clients to design, develop, procure and implement solutions that are cost effective throughout the life cycle. Our analytics platform for predictive analytics, optimization, simulation and cost analysis, makes it possible to optimize and analyze any scenario, from small conceptual studies to the largest and most complex and demanding technology programs in the world. Systecon has the expertise, know-how and experience from hundreds of projects and applications, providing clients with guidance, methodology, training, and support, to successfully manage complex systems. Being a small business allows us to have a tight-knit, collaborative, family-like culture across our company. Every member of our team makes an impact to our customers and our organization every day. Having the ability to avoid red-tape and bureaucracies that often come along with working at a large organization often feels like a breath of fresh air for our team members with prior experiences and allows us to always move at a fast pace. We pride ourselves on being a great place to work where we can have fun while accomplishing our customer's and company's objectives at the same time. Job Overview This critical, dual-focused role requires an experienced and self-directed professional to serve as the primary owner of the company's IT infrastructure, support operations, and comprehensive cybersecurity compliance program. This role is part of Systecon's IT & Software development team. The successful candidate will be the technical expert responsible for maintaining, monitoring, and optimizing all IT infrastructure, including networks, servers, and user devices (via Microsoft Intune and Active Directory). IT Admin and Cybersecurity Manager will also be the leading authority in driving and maintaining adherence to critical security standards, primarily NIST 800-171, and preparing the organization for third-party audits (C3PAO, CMMC. etc.) This position demands a self-starter capable of working autonomously to manage competing technical and compliance priorities, implement security protocols, automate processes using Python, and complete detailed security documentation (SSPs, POA&Ms) necessary to safeguard our sensitive data and meet regulatory requirements. Proficiency in Python and experience with NIST 800-171 compliance are essential. Core Responsibilities IT Infrastructure & Support: Provide support for, monitor, and maintain the company's networks and servers, managing both virtual and physical assets. Upgrade, install, and configure new hardware and software. Manage user accounts, access control, and provide direct IT support. Upkeep company laptops physically and via Microsoft Intune for device enrollment, configuration, and maintenance. Perform diagnostic tests and debugging procedures, including supporting the optimization of application pipelines (e.g., Opus Suite). Oversee Arlington Office Server Room Cybersecurity & Compliance: Continually maintain and improve the organization's IT infrastructure and cybersecurity compliance against frameworks like NIST 800-171 Implement, document, and manage security protocols and procedures to prevent potential threats. Conduct reviews of security artifacts and prepare the company for C3PAO audits by completing required documentation, including System Security Plans (SSPs), Plan of Action & Milestones (POA&Ms), Policies, Procedures, Plans, and network/dataflow diagrams. Contribute to the Cybersecurity education program and conduct continuous monitoring activities and vulnerability mitigation. Develop scripts and code (proficiency in Python is essential) to automate data collection, cleansing, analysis, and system optimization tasks. Required Qualifications Experience BS Degree in Computer Science, Information Systems, Engineering, Business, or a scientific or technical disciple + 3 years of relevant experience Technical Proficiency Cybersecurity: In-depth knowledge of NIST 800-171 frameworks and proven experience creating and managing related documentation (SSPs, POA&Ms). Experience preparing for and supporting C3PAO audits is highly desirable. IT Admin: Mastery of Windows Domain management (Active Directory, Group Policy), Microsoft Intune, network protocols (TCP/IP, DNS, DHCP), and hardware/software troubleshooting. Scripting: Proficiency in Python or other scripting languages for task automation, system optimization, and data manipulation. Professional Attributes Self-Starter and Autonomous: Must be a proactive problem-solver who can take the initiative, propose innovative solutions, and manage competing priorities without direct supervision. Communication: Strong verbal and written communication skills to collaborate with technical and non-technical staff and document complex technical information. Other U.S. Citizen Willingness to undergo a background check and drug screening Benefits Package: Health and Dental Insurance for the employee and their dependents with no monthly premium charged to the employee (Systecon pays the entire monthly premium). 401(K) Life Insurance plan 15 days of PTO a year Dependent Care Flexible Spending Account Commuting stipend Access to fitness center at our Arlington, VA office Tuition Assistance Program 9-80 work schedule (every other Friday is an off day)

Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist. Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**

Since 2006, MAXISIQ has advanced the state of Cyber RDT&E by bringing together industry expertise in software, hardware, communications and security, and leveraging decades of operational experience to deliver exceptional value to communities and the critical missions they support. MAXISIQ where we innovate, develop smarter solutions, technologies, services, and actionable capabilities for our clients- right when they need it most. Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now. Attention Cyber Warriors: Your Next Mission Awaits! Are you a battle-hardened Linux engineer looking for your next challenge? Ready to continue defending our nation's digital frontlines in the civilian sector? We're seeking a seasoned Linux Admin/Test Engineer to join our elite team in Hanover, Maryland where your work will directly contribute to achieving critical national cyber mission objectives, offering a unique opportunity to make a meaningful impact unlike any other program in this field. Mission Overview As a Linux Admin/Test Engineer on our frontline operational team, you'll be instrumental in performing Tier II and III testing, troubleshooting, and analyzing critical DoD Cyber operational systems. This isn't just another job â€" it's a chance to make a real difference in testing, improving, and evolving a mission critical cyber operations platform. Benefits of Joining Our Ranks Competitive salary commensurate with your cyber warfare experience Employer-subsidized health insurance 401k match to secure your future Generous paid time off for R&RTime off for volunteering missions Health membership reimbursement to keep you in top form Support for professional development and advanced training Deployment Details Full-time, onsite role in Hanover, Maryland24/7/365 on-call support required (because cyber threats never sleep) Work 1400 to 2200 M-F schedule (after approximate 4-month orientation period) Support bi-monthly after-hours Approved Service Interruptions (ASIs) Ready to continue serving your country and push the boundaries of cyber operations? Join our team and help shape the future of digital defense. Apply now and let's secure the nation's cyberspace together! Required Skillset TS/SCI clearance with CI polygraph (required)8570 IAM II/IAT II (Security+ , etc.) CertificationCompTIA Linux + Certification3+ years of executing command line Linux operations2+ years of experience with government contracts Network Cisco configuration experience Windows Active DirectoryVMWare experience Expertise integrating new and old technologies into existing network configurations and test beds Bachelor's degree (or equivalent experience) Proactive â€" independently identifies and resolves issues All your information will be kept confidential according to EEO guidelines. #CJ At MAXISIQ, inclusion drives innovation. We are committed to creating a diverse and equitable workplace where all qualified applicants receive consideration for employment including Veterans and Individuals with Disabilities. xevrcyc PandoLogic. Keywords: Network Manager, Location: Hanover, MD - 21076

Position Title: IT Operations Consultant (On-Demand / Part-Time) Clearance: Must be a U.S. Citizen and Public Trust eligible. Employment Type: On-Demand / Part-Time (hours vary based on need) Overview: InDev is seeking an IT Operations Consultant to provide on-demand, scalable support for InDev's internal IT environment. This role will help mature, secure, and optimize the systems, devices, and cloud platforms that enable our remote-first federal contracting workforce. This is not a full-time position - workload fluctuates based on operational requirements, special projects, onboarding surges, and security or system events. Key Responsibilities: Device & Hardware Management Provision, configure, and ship laptops using standardized InDev system images. Maintain a centralized asset inventory for laptops, peripherals, and assigned equipment. Ensure secure device disposal, remote wipe, retrieval, and re-issuance during offboarding cycles. Coordinate warranty, repair, and refresh activities across all company devices. Help Desk, Support & SLA Management Serve as the primary point of contact for internal IT issues on an as-needed basis. Troubleshoot MS Teams, Outlook, SharePoint, connectivity, and device performance issues. Conduct new-hire IT training on InDev systems, tools, and security expectations. Maintain and optimize a ticketing system (platform or shared-tracker-based). Security, Compliance & Federal Expectations Monitor Defender for Endpoint alerts, antivirus posture, and OS patching compliance. Develop and enforce secure baselines aligned with NIST 800-171 expectations. Maintain secure credential storage using approved password managers or vault solutions. Identity, Access & MS365 Administration Manage user accounts in MS365/Azure AD, including MFA enforcement, password policies, and access controls. Configure conditional access rules for remote and privileged users. Support Active Directory account lifecycle processes and directory hygiene. Email, Collaboration & SharePoint Governance Configure and maintain shared mailboxes, distribution lists, and Exchange Online settings. Administer Teams collaboration spaces for project teams, business development, and leadership. Implement and maintain SharePoint architecture for InDev (file hierarchy, permissions, governance) Tune spam/phishing filters and related security alerts. Software, Licensing & Subscription Oversight Maintain an inventory of all enterprise licenses. Ensure proper provisioning/deprovisioning during onboarding/offboarding. Track renewal dates and recommend consolidation or cost-saving opportunities. Validate license tiers and assignments. Backup, Continuity & Data Protection Ensure endpoint backups are enabled, healthy, and auditable. Maintain backup/restore processes for SharePoint and OneDrive with periodic testing. Recommend improvements to business continuity and disaster recovery plans. Documentation & Knowledge Management Create and maintain IT documentation including device lists, system diagrams, SOPs, and vendor contacts. Develop user-friendly guides for common tasks. Maintain knowledge base articles for imaging, troubleshooting, and support workflows. Vendor Management & Procurement Procure laptops, software licenses, security tools, peripherals, and cloud services. Manage relationships with resellers, ISPs, hardware vendors, and SaaS providers. Evaluate tools and technologies to improve InDev's IT maturity. Required Qualifications: Significant experience with MS Teams, Outlook, SharePoint, connectivity, and device performance issues Significant experience provisioning, configuring, and shipping laptops using standardized InDev system images. Experience maintaining secure credential storage using approved password managers or vault solutions. Experience managing help desk incidents and issues. Experience supporting a hybrid or remote workforce. Familiarity with NIST 800-171 or similar security frameworks. Strong documentation, communication, and troubleshooting skills. Ability to work independently in an on-demand support model. Preferred Qualifications: Hands-on experience with MS365, Azure AD, Exchange Online, and device management. Experience with a federal contracting environment. Knowledge of ticketing systems or ITSM workflows. Experience with imaging or RMM tools. About Us: At InDev, we're not just a company; we're a trailblazing force transforming the way IT applications shape the future. As a dynamic player in the federal government sector, we're on a mission to empower agencies with cutting-edge IT solutions that drive innovation, efficiency, and progress. Our team thrives on collaboration, innovation, and embracing challenges head-on to create a meaningful impact on the world around us. Let's innovate. ************* Why InDev: Innovative Environment: Join a team that thrives on creativity and innovation, where your ideas are not only heard but encouraged. Meaningful Impact: Contribute to projects that directly impact federal agencies, driving positive change on a national scale. Dynamic Collaboration: Work alongside diverse experts who are passionate about pushing boundaries and making a difference. Agile Mindset: Embrace Agile methodologies that encourage flexibility, adaptability, and rapid growth. Learning Culture: Enjoy ongoing learning opportunities and professional development to expand your skill set. Cutting-edge Tech: Engage with the latest technologies and tools in the data integration landscape. If you're ready to embark on a journey of innovation, collaboration, and impact, InDev welcomes you to join our team. Let's shape the future together.

Client with locations in Baltimore, Maryland is seeking a Desktop Support Technician for a contract to hire position. This person will provide IT support to internal users. Required: -Senior level desktop / service desk skills - troubleshooting issues regarding laptops, desktops, connectivity, and peripherals. -VIP / white glove support. -Certifications (Microsoft / A+). Desired: -ITIL certification.

We are seeking a Mid-Senior level IT Support Specialist who is skilled in ConnectWise, Windows servers, Azure, Hyper-V, VMware, Firewalls, TCP/ IP, DHCP, and DNS. The ideal candidate is a team player, able to hit the ground running, an excellent communicator and client relationship builder. The IT Support Engineer will be joining a customer-service driven MSP focused on "white glove" support. This MSP is well structured with respect to operations/ procedures, is big on automation, and has an extremely low turnover rate. They truly care for their employees and place a major emphasis on work life balance so much so they do not have any 24/7 clients compared to other MSP's. IT Support Engineer (Tier 2.5) MSP Responsibilities: Microsoft 365 administration & migration support Azure infrastructure (design, implementation, management) System Administration (Windows Servers) Security & compliance to safeguard infrastructure Backup & disaster recovery Network Infrastructure management (configure firewalls, provide support) IT Support Engineer (Tier 2.5) MSP Requirements: 3+ years of Microsoft cloud administration 3+ years of experience working for a Managed Service Provider REQUIRED* In-depth knowledge of Azure Networking, Azure Active Directory, Azure Storage, Azure Virtual Machines Experience with backup & disaster recovery Experience migrating clients over to the cloud Experience with VMware Experience with ConnectWise MCSE, MCSA, CCNA, AZ-400 a major plus IT Support Engineer (Tier 2.5) MSP Benefits: Salary: $80,000-$100,000 Medical, Dental, Vision insurance PTO + Company paid holidays 401k+ 3% match Employee growth plans & certification reimbursement Opportunity to work heavily in cloud technology

JOB PURPOSE: The Senior Systems Operations Engineer is responsible for designing, implementing, maintaining, and optimizing the client's enterprise systems infrastructure. This role ensures the stability, security, and efficiency of both on-premises and cloud-based systems that support clinical, administrative, and research operations. Serving as a subject matter expert in healthcare systems architecture, automation, and performance monitoring, the engineer provides leadership in establishing operational standards and mentors junior staff. Salary: $120-130k Employment Type: Full-time, direct hire Location: Onsite 3 days/week, remote 2 days/week in Washington DC NATURE AND SCOPE: This position is part of the Infrastructure and Operations division within IT Services, playing a critical role in managing the client's data center operations, virtualization platforms, storage systems, and hybrid cloud services. The Senior Systems Operations Engineer collaborates closely with Network Services, Information Security, Clinical Application Support, and Biomedical Technology teams to deliver reliable, secure, and scalable computing environments. The role requires proactive system monitoring, incident response, and long-term strategic planning to ensure infrastructure services align with hospital objectives and regulatory requirements. PRINCIPAL ACCOUNTABILITIES: Manage, monitor, and optimize physical and virtual servers, storage systems, and operating environments (Windows, Linux, and cloud-based systems). Ensure high system uptime, capacity planning, and proactive resolution of issues impacting clinical and administrative operations. Develop and maintain automation scripts for system provisioning, configuration, and patch management. Design and implement resilient, scalable enterprise infrastructure solutions tailored to healthcare operations. Administer identity, access, and authentication systems (e.g., Active Directory, Azure AD, SSO, MFA) in compliance with HIPAA. Support hybrid cloud environments (AWS, Azure, VMware) and assist with cloud migration projects. Collaborate with Information Security to maintain compliance with hospital, state, and federal healthcare data protection standards (e.g., HIPAA, HITECH). Implement and monitor security controls, patch management, and incident response protocols. Monitor system performance metrics and logs, analyzing trends to prevent outages affecting patient care. Ensure proper backup, disaster recovery, and business continuity planning for critical systems. CORE COMPETENCIES: Deep knowledge of enterprise systems, cloud infrastructure, and automation tools. Strong problem-solving skills with focus on root-cause analysis and performance optimization in a healthcare environment. Ability to collaborate across diverse IT disciplines and communicate effectively with technical and non-technical staff. Commitment to delivering responsive, high-quality IT services to clinicians, staff, and patients. Adaptable to a fast-paced hospital environment with evolving technologies and priorities. Skilled in guiding team members and modeling best practices in hospital systems operations. MINIMUM REQUIREMENTS: Education: Bachelor's degree in Computer Science, Information Technology, or a related field required. Master's degree preferred. Experience: Minimum 7 years in systems administration, infrastructure engineering, or related roles. Experience in healthcare or hospital environments preferred. Technical Skills: Expertise in Windows and Linux server environments. Proficiency with virtualization platforms (VMware, Hyper-V), storage solutions (SAN/NAS), and cloud platforms (Azure, AWS). Experience with automation and configuration management tools (PowerShell, Ansible, Terraform, etc.). Familiarity with identity management, monitoring tools, and IT service management (ITSM) processes in healthcare. Certifications (Preferred): Microsoft Certified: Azure Administrator / Solutions Architect VMware Certified Professional (VCP) Healthcare IT certifications (e.g., CHIT, HCISPP)

ISSO Industry: Government Contracting Our client is seeking a talented ISSO to join their team. This position will support the Assistant Secretary for Administration (ASA) under guidance from the CIO's Information System Security Manager (ISSM). The candidate will ensure a portfolio of 4 systems are in compliance with applicable NIST standards, and provide standard ISSO services. The candidate will also work closely with the other ISSOs supporting the client customers to provide leadership and mentoring and ensure consistent delivery of ISSO services. ISSO Key Responsibilities: · Ensure applicable cybersecurity policies are implemented for systems and information system-related physical security also under purview. · Maintain operational security posture consistent with current security policy. · Report actual or suspected computer-security incidents to DOT CSIRC within time frames established by DOT Incident Response policy for incident types in accordance with US-CERT. · Distribute cybersecurity notices and advisories to appropriate personnel and that vendor-issued security patches are expeditiously installed. · Serve as primary security to system owners, common control providers, and users. · Serve as focal point for cybersecurity incident reporting and subsequent resolution. · Assisting ISSM in reviewing contracts for information systems under the Component's control to ensure that cybersecurity is appropriately addressed in contract language. · Ensure all security-related SDLC documentation meets all identified security needs. · Maintain Security Assessment and Authorization (SA&A) documentation for information systems under purview according to DoT Cybersecurity Policy and Compendium. · Ensure selection of NIST SP 800-53 baseline security controls are appropriate for system based on FIPS 199 security categorization, NIST SP 800-53 guidance, and supplemental DOT policy specified in DoT Cybersecurity Compendium. · Assist System Owner, Information Owner, and ISSM in recording all known security weaknesses of assigned information systems in POA&Ms IAW DoT policy and procedures. · Track all security education and awareness training conducted for personnel and contractors, as required by DoT Cybersecurity Policy and Compendium. · Provide security advice to AO and System Owner on all matters (technical and otherwise) involving security of the information system. · Ensure required updates are performed to key documents in accordance with NIST SP 800-37 for continuous monitoring. · Identify changes to systems that may impact security controls, perform security impact assessment of proposed changes, report any change in risk posture, and provide recommendations for risk mitigation. · Ensure proper backup procedures exist for assigned information systems and that procedures are performed and tested in accordance with System Security Plan. · Assist System Owner and ISSM to ensure external connections to/from DoT information systems and networks are provided by an approved DoT Trusted Internet Connection Access Provider (TICAP) or DoT-approved Managed TIC Provider Service (MTIPS). · Ensure audit logs are captured, maintained, and analyzed as required by NIST SP 800- 53 and any supplemental Departmental Cybersecurity Policy and the Compendium. · Ensure DoT enterprise information security management system (CSAM or its successors) accurately contains required information system inventory, categorization, POA&Ms and other security metrics required by DoT CIO through this policy. · Complete mandatory annual specialized information security training. ISSO Required Skills:8+ years of experience in IT Security Certified Information Systems Security Professional (CISSP) certification. Understanding of NIST 800.53 and its applicability to IT Systems. Expertise with Risk Management Framework, FEDRAMP and FISMA. Understanding authentication in the cloud environment. Experience with continuous monitoring of a cloud system Experience working on assessments with third party assessments organization (3PAO) AWS/Azure associate certified ISSO Compensation and benefits: $120,000 Company-supported medical, dental, vision, life, STD, and LTD insurance Benefits include 10 federal holidays and PTO. 401(k) with company matching Flexible Spending Accounts for commuter, medical, and dependent care expenses Tuition Assistance

Senior Azure Security Engineer & O365 - Eastbay Systems Hybrid - Washington, DC (3 days onsite per week) Eastbay Systems is expanding our cloud security engineering team and seeking a Senior Azure Security Engineer with deep experience securing Azure and Microsoft 365 environments in compliance-driven government and regulated industries. This is a hybrid role requiring three days onsite each week in Washington, DC. The position is hands-on and architecture-focused, emphasizing Azure security, IAM, automation, NIST CSF 2.0 alignment, and FedRAMP-compliant continuous monitoring. ⸻ Key Responsibilities • Lead Azure security engineering, hardening, and continuous monitoring aligned to FedRAMP, FISMA/RMF, and NIST CSF 2.0 frameworks. • Architect secure Azure solutions including identity, networking, segmentation, encryption, automation, and SIEM integrations. • Engineer IAM controls using Azure AD, Conditional Access, PIM, B2B, and Zero Trust principles mapped to FedRAMP/NIST control families. • Configure and operationalize Microsoft Sentinel, Defender suite, Secure Score, and Azure-native monitoring/threat detection. • Build and maintain IaC using Bicep, ARM, Terraform, and automation frameworks such as PowerShell or Ansible. • Conduct vulnerability assessments (Tenable/Nessus), risk analysis, and remediation aligned to FedRAMP and NIST CSF 2.0 categories. • Secure and manage Microsoft 365/O365 (including GCC High), Exchange Online, Intune, SharePoint, Teams, DLP/MDM/MAM. • Document architectures, system baselines, boundary diagrams, and FedRAMP security package content (SSP, POA&M, evidence). • Provide engineering guidance and mapping to NIST CSF 2.0 Identify/Protect/Detect/Respond/Recover functions. ⸻ Required Skills & Experience • Extensive hands-on experience in Azure security architecture, NSGs/ASGs, firewalls, encryption, segmentation, and monitoring. • Deep understanding of FedRAMP, NIST CSF 2.0, and FISMA/RMF requirements. • Expert-level experience with Azure AD, RBAC, Conditional Access, OAuth, SSO, MFA, and workload identity management. • Strong background in cloud security operations, SIEM pipelines, Defender/Sentinel, incident response, and threat analytics. • Infrastructure-as-Code (IaC) experience using Bicep, ARM, Terraform and automation with PowerShell/Ansible. • Experience with STIGs, CIS Benchmarks, Azure Security Benchmark, and compliance-driven hardening. • Deep knowledge of Microsoft 365/O365/GCC High security configuration and governance. • AI automation experience with Copilot, Claude, Gemini, etc. (preferred). • Certifications such as Azure Solutions Architect Expert, CISSP, AZ-500, SC-100 are a strong plus. ⸻ Bonus / Preferred Experience • Kubernetes/AKS security • GCC High and multi-tenant boundary security • RHEL security administration • Secure Score remediation automation • B2B/B2C identity federation ⸻ Role Details • Job Type: Full-time • Schedule: Hybrid - 3 days onsite in Washington, DC, 2 days remote • Benefits: 401(k), health/dental/vision insurance, FSA, PTO

in Arlington, VA. Salary: $85k per year The contractor will be responsible for providing system administration functions for the DEA, which includes but are not limited to the following: Coordinate amongst sections within and outside of FS to document system/automation requirements and needs. Prepare written training guides for systems developed and record video tutorials/demonstrations as needed Assist Section Chief with IT and system related goals, such as analyzing current business processes and identifying possible areas of automation. Take system requirements to developer and assist with formulating system looks, design, and workflows. Perform system testing, to include documentation of testing scrips, pass/fail, and working directly with developer or areas of need identified in testing. Perform regression testing, same steps as above. May require travel to review system functions for other offices or outside agencies to develop and design internal systems with similar functionality but to meet FS business related needs. Proficient in Microsoft 365 applications including PowerApps, Lists, PowerAutomate, Forms, and SharePoint 365.

Our Culture and Impact Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we're transforming the meetings and events industry through innovative technology that powers the human connection. Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections. AI at Cvent: Leading the Future Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we're committed to continuous learning and adaptation-AI isn't just a tool for us, it's part of our DNA. We're looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you'll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation. Throughout our interview process, you'll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you're excited to be part of a team that's leading the way in AI-powered collaboration, we'd love to meet you. Join Cvent's Cloud Operations team and play a pivotal role in designing and implementing cutting-edge, scalable infrastructure that powers our world-class SaaS solutions for the event and hospitality industry. Be at the forefront of innovation, ensuring resilience and performance in a rapidly evolving cloud environment. We strive to deliver best-practice cloud architectures using Amazon Web Services (AWS) for Cvent's compute, storage, transit, and infrastructure compliance needs. In This Role, You Will: Streamline Processes: By collaborating with team members to automate repetitive tasks and identify opportunities for process improvement using serverless tools such as AWS Step Functions, AWS Lambda, and Chef. Collaborate Globally: By partnering with our Database, Enterprise Services, Security and Site Reliability Engineers in US, Canada, and India to build and implement infrastructure using AWS Cloud Development Kit (CDK) written in TypeScript and automation and workflow tooling written in Python. Innovate: By participating in technical solution discussions with the team, diving into the details to solve problems, and helping the team to design, implement, and optimize cloud infrastructure solutions. Balance Your Work Time Between: 1/2 programming and automation development and 1/2 assisting internal clients on operational matters. Here's What You Need: 2+ years of technical experience in technology (e.g., software development, cloud computing, infrastructure engineering, and/or security engineering). 2+ years on a team that manages Amazon Web Services (AWS) infrastructure. 1+ years of building automation tools to handle operational tasks using Python. Preferred Qualifications 1+ years building infrastructure-as-code solutions using AWS Cloud Development Kit (CDK) written with TypeScript or 1+ years writing TypeScript, Node.js or another JavaScript language. 1+ years using a configuration management tool (e.g. AWS Systems Manager (SSM), Chef, and/or Ansible) to automate the installation of applications and configuration of operating system settings on both Windows and Linux. Success Factors Proactive in identifying areas for automation and process improvement. Demonstrates ownership of issues and follows through to resolution. Contributes to a culture of transparency, documentation, and continuous learning. Due to the 24x7x365 nature of Cloud Infrastructure Operations, this role will require participation in on-call rotation, though given our global team, this is a one week 10-hour per day rotation, with handoff to our India team allowing you to sleep during on-call weeks. This rotation occurs approximately every 6 weeks, with some off-hours support from time to time as needed outside of this rotation. Our current work schedule is Monday, Tuesday, and Friday work from home and Wednesday, Thursday in the office. We offer twice yearly companywide events to share our growing organization's technology strategy, share our sales outlook, and celebrate promotions of our growing team. Come help us build world-class cloud solutions. Job Location: Cvent HQ in Tysons Corner, VA. Hybrid: 2 days in office

System Engineer (Level 2.5 to 3) - MSP | Ellicott City, MD Salary: $90,000-$115,000 + Benefits A growing Managed Service Provider (MSP) in Ellicott City is seeking a System Engineer to serve as the top escalation point for their help desk. This is a client-facing, support-focused role where you'll handle advanced troubleshooting, mentor junior techs, and provide onsite support at client locations (~25% local travel). This position is ideal for an experienced engineer who thrives in a fast-paced MSP environment, enjoys solving complex technical issues, and values both technical depth and customer interaction. What You'll Do: Act as the highest-level escalation point for inbound tickets and calls Own tickets end-to-end, escalating to vendors only when necessary Troubleshoot across a wide range of technologies, from desktops to advanced networking and cloud Configure and manage client backups Mentor L1 and L2 engineers, setting standards for documentation and client communication Provide onsite support for escalations, upgrades, and client visits (~25%) Maintain documentation and time entries in Autotask (or similar PSA) Partner with leadership to address recurring issues and improve processes What You Bring: MSP industry experience is required Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, Entra ID/Azure AD) Windows Server & Virtual Servers Networking & Security (SonicWall firewalls, HP switches, VLANs, VPNs, routing basics) Experience with Autotask (or similar PSA/RMM tools) Excellent communication skills; able to simplify technical concepts for non-technical users Proven ability to mentor and support junior engineers Reliable transportation for local client visits (~25%) Must pass background check and drug screen Compensation & Benefits: Salary: $90K-$115K Benefits: Medical, Dental, Vision (partial coverage) + 401(k) PTO: 2 weeks PTO + 1 week sick Mileage reimbursement: $0.70 per mile