Systems administrator jobs in Cleveland, OH - 193 jobs

The Help Desk Analyst is responsible for providing high-quality support for all end-user IT issues. This role works directly with users to troubleshoot system problems, support network operations, and ensure software and hardware remain updated and secure. Success in this position requires broad technical knowledge, strong problem-solving abilities, and a commitment to delivering excellent customer service. Objectives of the Role Provide responsive support for all organizational operating systems Troubleshoot computer hardware and software issues Document processes and maintain accurate service desk records Prepare, deploy, and monitor system patches and software updates Key Responsibilities Respond to incoming help desk requests from end users Prioritize tickets, schedule resolutions, and escalate issues when necessary Use diagnostic tools and resources to assist with troubleshooting Access software updates, drivers, and knowledge base resources to support issue resolution Learn and support all hardware and software used within the organization Perform hands-on desktop fixes, including software installation, upgrades, hardware setup, backups, and configuration Conduct preventive maintenance on workstations, printers, and peripherals Test fixes to confirm successful resolution and perform follow-up communication Create and maintain user accounts, settings, and permissions Develop technical documentation for internal knowledge bases and end-user instructions Recommend process improvements to increase IT service value Participate in organization-wide and facility-specific IT projects Requirements Required Skills & Qualifications 5+ years of experience in a help desk or desktop support role Strong knowledge of desktop support, troubleshooting, and performance analysis Expertise with computers, laptops, printers, copiers, and related devices Strong communication skills for training and supporting end users Experience with O365, Azure AD, Firewall technologies, and Windows Server Associate degree in computer science or a related field (or equivalent experience) Preferred Skills & Qualifications Experience with VPN clients, MFA technologies, and IT ticketing systems Experience with Windows Active Directory, O365, and Azure Familiarity with switches, firewalls, and other infrastructure equipment Experience with VOIP phone systems, video surveillance, and door security systems Professional certifications are a plus Familiarity with CMMC and NIST security standards is a plus

Join the C&K Industrial Services Team as an Infrastructure Technician! Are you ready to make a difference in the community by helping keep cities and municipalities safe and efficient? C&K Industrial Services is seeking dedicated Infrastructure Technicians to support our Infrastructure division. If you are committed to professional excellence, we want you on our team! About Us: At C&K Industrial Services, we pride ourselves on our advanced fleet of vacuum trucks, combination vehicles, water blasters, and other heavy equipment. We specialize in a variety of challenging projects, including industrial facility shutdowns, emergency responses, and site remediation. We're looking for team players who value safety, collaboration, and career advancement. At C&K, we believe in teamwork above all. As an Industrial Operator, you'll be part of a collaborative environment where everyone plays a vital role in the success of each project. You will be valued not only for your driving skills but also for your hands-on contributions to the team's work. About the Role: As an Infrastructure Technician, you'll work on essential projects for municipalities, cleaning and inspecting sewer systems, pipelines, and storm drains. You'll operate specialized equipment, including CCTV cameras, water jet equipment to map and clean the pipelines, ensuring they meet industry standards. This role involves working both in the field and underground, in potentially challenging environments, with an emphasis on safety and professionalism. Your key responsibilities include: Equipment Mobilization: Safely transport, set up, and operate equipment for pipeline cleaning and inspections at job sites. Mainline & Lateral Operations: Operate "mainline" and "lateral" cleaning equipment for small and large diameter pipes, ensuring cleaning meets contracted standards. CCTV Operations: Lower and raise cameras into manholes for pipeline inspection, ensuring accurate footage for mapping and analysis. Sewer System Work: Enter sewer systems to perform cleaning and inspections, following all safety guidelines and best practices. Professional Interactions: Represent C&K Industrial Services with professionalism when interacting with engineering firms, city representatives, and homeowners. Traffic Control & Site Preparation: Assist in site preparation and traffic control to ensure a safe working environment. Who You Are: We're looking for dedicated, safety-conscious individuals who: Team Player: Ability to work effectively in teams, especially when lifting and moving heavy equipment. Safety Focused: A strong understanding of safety procedures and a commitment to following all guidelines. Adaptability: Willingness to work in various weather conditions, including on job sites that may involve heights and confined spaces. Take pride in their work and hold themselves to high standards of professionalism, especially when interacting with the public. Are physically capable of handling tasks in varied environments, including underground sewer systems. This will require you to enter confined spaces. Qualifications: Valid Driver's License with a clean driving record. Ability to obtain and maintain a valid DOT medical card. Comfortable working in varied weather conditions (heat, cold, and rain). Experience with traffic control or site preparation is a plus. Ability to read and interpret maps and blueprints. Physically able to wear personal protective equipment (PPE) and routinely lift 50+ lbs. Experience with CCTV pipeline inspections is a plus but not required. What We Offer: Competitive Salary: With an increase after 90 days, based on performance. Benefits: Paid time off (PTO) after 90 days, 401(k) with employer match, comprehensive health coverage (medical, dental, and vision), life insurance, AD&D, short-term disability, and an employee assistance program. Training & Career Growth: Ongoing training in safety, equipment operation, and new technologies. Opportunities to move into leadership roles and advance your skills in equipment and operations. Paid Time Off: PTO after 90 days. Uniforms Provided: For a professional look and safety. Safety Gear Provided: Hard hat, respirator, gloves, harness, and hearing protection. Steel-toed boots are required, but we also offer a safety boot reimbursement program Per Diem for Travel: If you're assigned to out-of-town projects, we offer per diem support. Travel: Year-round local work with occasional overnight travel. Work Schedule: C&K operates year-round with work that can involve varying hours, including occasional weekend and evening shifts depending on project schedules. Our flexible, 24/7 operations mean that Technicians are given daily schedules with consistent work. If you're ready to apply your skills to a vital role that helps improve the infrastructure of our communities, join the C&K Industrial Services team and make a difference! Note: This job description provides a general overview of the primary responsibilities and may evolve based on business needs. We comply with Federal DOT regulations; therefore, any use of marijuana, medical or recreational, is not acceptable under our drug-free workplace program.

infin IT is seeking a highly skilled and motivated Systems & Cloud Infrastructure Administrator knowledgeable in VMware, Veeam, Parallels RAS, Microsoft and SAN storage technologies. This position is responsible for managing and maintaining virtualized environments, leading the effort to provide data protection and disaster recovery readiness, and optimizing storage solutions to support organizational operations. This role requires a proactive problem solver with strong technical skills and the ability to collaborate with other technical teams. This position is in-office, not remote. Key Responsibilities: VMware Administration: Manage, configure, and optimize VMware vSphere environments. Monitor and maintain virtual machine (VM) performance and resource allocation. Troubleshoot and resolve issues within virtualized environments. Plan and execute upgrades, patches, and migrations for VMware systems. Backup and Recovery with Veeam: Implement and maintain backup strategies using Veeam Backup & Replication. Monitor and validate backups, ensuring data integrity and recovery readiness. Perform periodic disaster recovery tests to validate restore processes. Troubleshoot and resolve backup and recovery issues Parallels Virtual Environment Setup and Managment: Create new client virtual desktop infrastructure Guide technicians and clients through initial setup and data transfer Monitor, maintain, and troubleshoot existing environments SAN Storage Management: Configure, manage, and monitor SAN storage systems to ensure high availability and performance. Allocate and optimize storage resources to meet application and business needs. Monitor storage health and address potential issues proactively. Collaborate with vendors for upgrades, support, and issue resolution. General IT Support: Monitor and manage system performance, capacity, and availability. Maintain and document system configurations, procedures, and policies. Provide technical support and guidance to internal teams. Stay updated on emerging technologies and recommend improvements to infrastructure. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience). Proven experience as a Systems Administrator or similar role. Expertise in VMware virtualization technologies (vSphere, ESXi, etc.). Hands-on experience with Veeam Backup & Replication. Strong knowledge of SAN storage solutions, including configuration and troubleshooting. Familiarity with Windows and Linux server environments. Excellent troubleshooting and problem-solving skills. Strong communication and documentation skills. Preferred Qualifications: Certifications such as VMware Certified Professional (VCP), Veeam Certified Engineer (VMCE), or similar. Experience with cloud platforms and hybrid environments. Familiarity with scripting languages (e.g., PowerShell) for automation. Please take this quick survey so we can see how you fit our culture: Culture Index Scoring

There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Now a part of the bp family, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a collaborator in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. SummaryThe Procure to Pay Operations Analyst System Administrator is a domain expert in the Coupa Procure to Pay system and its integration with other boundary applications. In this role, you will work closely with multi-functional business collaborators and a Coupa Technical Admin to gain alignment and ensure requirements and requests are addressed. The Coupa Administrator handles, supports, and optimizes the Coupa Procure-to-Pay (P2P) platform to ensure effective procurement operations and system compliance. This role serves as an expert and primary point of contact for Coupa configuration, user support, data integration, and reporting, driving platform adoption, ensuring compliance, and aligning system capabilities with business objectives. Duties and ResponsibilitiesProviding domain expertise across TA's Procure to Pay system(s) and workflows, supporting optimization and issue resolution Collect user feedback to inform platform enhancements and improve the user experience. Serve as the primary administrator and platform authority for the Coupa platform. Run user roles, system configurations, permissions, and approval workflows to align with business needs. Handle platform updates and new feature rollouts in coordination with Coupa and IT. Partner with interested parties to tailor system functionality to procurement strategy and drive best practices. Configure and maintain key Coupa modules (Procurement, Invoicing, Analytics, SIM). Collaborate with Procurement, Finance, and IT to ensure seamless integration with ERP and other platforms. Provide user support, troubleshooting, and issue resolution. Creating, maintaining, and handling comprehensive project documentation, process flows, and SOPsChampioning digital upskilling and automation adoption across the TA organization Lead organisational change and user adoption efforts to train all team members on relevant system features, processes, and tools. Other duties as necessary in the effective performance of the role or as directed by the business's stakeholders. Ensure bp's safety, risk, and compliance culture and expectations are met. Prioritize safety in all aspects of the role and support the Believe in Zero safety philosophy. QualificationsEducation: Bachelor's degree in business administration, Supply Chain, Information Systems, Computer Science, or a related field. Critical thinking: Ability to assess situations logically and make sound judgments. You should have 3-5 years leading or supporting multi-functional projects, ideally involving P2P systems, automation tools, or process redesign. 1-3 years of experience supporting or administering Coupa or similar Procure-to-Pay platforms (e. g. , Ariba, SAP, Oracle Cloud) Experience with ERP integration with P2P systems (SAP & Coupa preferred) You should have strong organizational skills and the ability to clearly document processes and requirements You should have good interpersonal and communication skills to navigate technical and non-technical teams Hands-on Coupa administration: supplier onboarding, approval flows, policy setup Solid grasp of P2P systems, supplier networks, and compliance requirements Skilled in procurement data management and reporting best practices Comfortable experimenting with and adapting to evolving AI capabilities in business systems You should champion change and drive transformation with a proactive, solutions-oriented mindset With us, you'll enjoy:Competitive wages and annual bonus opportunity Medical, dental, vision and life insurance 401(k) with a company match Paid vacation and holidays Tuition reimbursement Opportunity for growth and advancement with company paid training Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit ************ ta-petro. com/careers/working-in-our-corporate-office Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can return every traveler to the road better than they came only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at appada@ta-petro. com. In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Working Conditions / Physical RequirementsIn this role, the employee is continuously sitting and typing, frequently talking and using eye and hand coordination and may also be required to climb or balance; stoop, kneel, crouch or crawl. The employee is occasionally required to lift and/or move objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Standing, walking, bending over, and repetitive use of legs are done occasionally. All performed with or without a reasonable accommodation. DisclaimerThis may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason. Why join us At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees' lives that are meaningful, so we offer benefits ( **************************** com/landing. html) to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

Enthusiast Auto Holdings (EAH) is a highly successful e-commerce company in the automotive aftermarket parts industry. EAH goes to market via nine enthusiast focused websites (banners) - ECS Tuning, Turner Motorsport, Pelican Parts, Rennline, Texas Speed & Performance, Z1 Motorsports, Z1 Off-Road, TEQSPORT, RCI Off-Road and EVANNEX. EAH serves automotive enthusiast customers who are passionate about how their vehicle looks and performs, by providing the parts, content, knowledge and support to make their vehicle come to life. We also serve a global network of specialty installer shops that solve for customers looking for a "Do it For Me" option. EAH's leadership team has delivered strong organic growth with market-leading profitability. EAH has also completed multiple acquisitions and plans continued expansion of its served markets via acquisition. EAH is owned and supported by Cortec Group, a premier private equity firm. Cortec has invested millions of dollars to expand EAH's operations, facilities, technology, and leadership. Among other investments, EAH has recently completed a significant facility expansion at its primary distribution center and is in the process of implementing enterprise-level ERP / WMS / OMS systems. Position Overview: We are seeking a motivated Cloud Infrastructure Administrator to join our Technical Operations team. This role is ideal for IT professionals ready to move beyond help desk and support positions into infrastructure and cloud administration. The right candidate thrives on learning, enjoys solving problems, and approaches challenges with persistence and a can-do attitude. You may not always know the answer right away, but you are driven to find it. In this role, you will provide technical support, manage Windows, Mac, Linux, and Cloud environments, including enterprise-class platforms such as VMware, AWS, Azure, and Google. You'll be supporting daily operations while building the skills to grow into advanced infrastructure and cloud engineering roles. This role is based at our Enthusiast Auto Holdings (EAH) Headquarters in Wadsworth, Ohio, supporting multiple banners across our portfolio. This position requires being onsite five days a week. Key Responsibilities: Provide first-line support for infrastructure issues, escalating as needed. Manage and support desktops, laptops, servers (Windows, Linux, Mac), and network-connected devices. Administer on-premises and cloud environments (VMware, AWS, Azure, Google). Perform system administration tasks including patching, updates, monitoring, and backups. Write and maintain PowerShell and Batch scripts to automate tasks and improve system efficiency. Support virtualization (VMware) and backup solutions (Veeam). Utilize NinjaOne RMM and Zabbix to monitor and manage systems. Assist with account and access management across Microsoft 365 and Google Workspace. Document processes, troubleshooting steps, and standard operating procedures. Collaborate with engineers and leadership on infrastructure projects, migrations, and upgrades. Requirements Bachelor's degree in IT, Computer Science, or related field preferred (or equivalent experience). 1-2 years in IT support, help desk, or system administration. Technical Skills & Exposure: Operating Systems: Administration and support of Windows, Windows Server, Linux distributions (Ubuntu, Debian), and mac OS environments. Cloud Platforms: Familiarity with public cloud services including AWS, Azure, and Google Cloud Platform (GCP), with an interest in expanding cloud infrastructure expertise. Virtualization & Backup: Hands-on experience with VMware virtualization and knowledge of backup/recovery solutions such as Veeam. Productivity & Device Management: Working knowledge of Microsoft 365, Intune, NinjaOne, Teams, Slack and Google Workspace, including user account management and endpoint configuration. Networking: Understanding of core networking concepts, VPNs, and the OSI model, with exposure to troubleshooting connectivity and performance issues. Security Tools: Awareness of endpoint security solutions including Microsoft Defender, KnowBe4, with a growing understanding of security best practices. Monitoring & RMM: Exposure to monitoring and remote management tools (Zabbix, NinjaOne, Cloudflare) for system health and performance visibility. Scripting & Automation: Ability to write and maintain PowerShell scripts for automation and system administration tasks. Collaboration & Documentation: Comfortable creating technical documentation, knowledge base articles, and SOPs to support repeatable processes and team knowledge-sharing. Problem-Solving Mindset: Strong analytical skills with the ability to troubleshoot, research, and resolve technical issues across diverse environments. Adaptability: Flexibility to provide occasional evening, weekend, or on-call support to ensure continuity of business operations. Continuous Learning: Demonstrated eagerness to learn new technologies, certifications, and best practices in infrastructure and cloud. Team Engagement: Ability to collaborate effectively with peers, engineers, and architects while contributing to a positive and growth-focused team culture. Why Join Us? Opportunity to transition from support to infrastructure/cloud administration. Exposure to enterprise-level systems and diverse technologies. Work alongside a collaborative, growth-focused technical team. Be part of an organization backed by strong investment and positioned for continued expansion.

Salary Grade Case Western Reserve University is committed to providing a transparent estimate of the salary range available for this position at the time of its posting. The salary range is between $76,725 and $97,057, depending on qualifications, experience, department budgets, and industry data. Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess. Job Description POSITION OBJECTIVE Working under limited supervision as a member of the Cloud Services team, accountable for the planning, developing, and configuring of the University's Oracle and Microsoft SQL databases that support enterprise applications. These databases will reside on campus or in the Cloud, such as Amazon Web Services, Microsoft Azure, and Google Cloud Platform. This position provides service through monitoring and troubleshooting the performance, integrity, and security of the enterprise databases. Ensures that good security policies and practices are followed for regulated data, such as student, patient, and research data. This position works with all departments within Case Western Reserve University to understand business needs in order to coordinate the installation, migration or updating of the enterprise databases, collaborate on common service requirements, and research and resolve performance problems. ESSENTIAL FUNCTIONS * Identify database requirements by interviewing customers and by evaluating new or existing applications. Propose solutions for updating or implementing databases that support these applications. (20%) * Recommend solutions by defining database physical structure and functional capabilities, database security, data back-up, and recovery specifications. (15%) * Propose and recommend technical specifications for applications to be upgraded or implemented. Coordinate installation requirements with project manager, system owner, and/or third-party vendor. (15%) * Prepare project plans and project schedules for new installations and new releases using established project processes. (10%) * Implement database solutions based on business requirements and technical specifications. (10%) * Maintain database performance by calculating optimum values for database parameters and installing new releases of Oracle and Microsoft SQL Server. (10%) NONESSENTIAL FUNCTIONS * Establish standards for consistent Oracle and Microsoft SQL Server database application development, security and performance, including testing guidelines and conditions. (5%) * Support database functions by designing and coding database utilities. (5%) * Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies. (5%) * Ensure University monitoring solution monitors availability and performance of all Enterprise Database systems and alerts appropriate personnel when availability or performance does not meet the required levels of service. Maintain service key-performance indicators (KPIs) and metrics to report to Utech leadership and campus community. (4%) * Perform other duties as assigned. (1%) CONTACTS Department: Supervisor will review goals, accomplishments, and overall team performance at key stages. Daily contact with Cloud Services teams to tackle a variety of issues collaboratively and negotiate any shadow issues that may arise to resolve problems effectively. Daily/weekly contact with developers, engineers, managers to maintain workflow. University: Daily contact with project teams to tackle a variety of issues collaboratively and negotiate any shadow issues that may arise to resolve problems effectively. Regular contact with project sponsors to review project timeline, key milestones, and outstanding issues. Regular contact with stakeholders and internal constituents to facilitate and promote joint action and cooperation to achieve results. External: Daily/weekly contact with hosted vendors and other third-party vendors as needed. Moderate contact with vendors, contractors, and other external representatives to investigate new and future products and services. Students: No contact with students. SUPERVISORY RESPONSIBILITIES No supervisory responsibility. QUALIFICATIONS Experience: 3 to 5 years of related experience, preferably with Oracle database and Microsoft SQL database programming, server management and technical infrastructure experience. Education: Bachelor's degree in computer science or a related field. REQUIRED SKILLS * Under limited supervision, develop, design, implement, maintain and report on total projects including a large range of services * Demonstrate thorough knowledge of database theory, design principles, and development methodologies, including data modeling, data flow, and entity relationship analysis. * Demonstrate thorough knowledge of database configuration, database performance tuning, backup methodologies, and database security. * Broad architectural awareness of customer applications, not only understanding database aspects (e.g., metrics, DB parameters etc.) but also with ability to triage issues in an end-to-end manner aware of how web, application and caching tiers impact database performance and availability. * Coding skills in the procedural language for at least one database engine is necessary (PL/SQL etc.) * Familiarity with Amazon Web Services, Microsoft Azure or Google Cloud Platform including RDS and/or Cloud Computing. * Technical project management support for technical cross-functional projects and is assigned to projects with significant scope, complexity, size, impact, budget, and/or project team size. Projects are varied in nature and have a significant impact on organization. * Demonstrate thorough understanding of the Software Development Life Cycle (SDLC) and utilize the ability to lead efforts in implementing life cycle practices. * Standard PC software packages, including word processing, spreadsheet, database, and flowcharting. * Demonstrate principles and practices of sound business communications with the ability to communicate complex material in ways customers can understand. * Ability to actively listen; responsive to verbal and non-verbal clues. (Listening Skills) * Ability to look at situations from multiple perspectives, break problems into component parts, and look for underlying causes and think through the consequences of different courses of action. Ability to identify various types of problems along with the creation of workable solutions. Requires the identification and analysis of problems, evaluation of alternatives, and provision of solutions (Analytical and Problem-Solving Skills). * Ability to respond to difficult, stressful, or sensitive interpersonal situations in ways that reduce or minimize potential conflict and maintain good working relationships among internal and external customers. The ability to recognize awkward or potentially embarrassing situations that sometimes arise. Always aware of tone and careful choice of words, while at the same time ensuring that the intended message is clear, polite, and readily understood. (Tact and Diplomacy Skill) * Ability to develop in-depth understanding of client needs in order to be more helpful. The ability to consider how different audiences are likely to respond and choose the best method of communicating the message to each audience. (Customer Focus Skill) * Consistently models high standards of honesty, integrity, trust, openness, and respect for the individual. Must have the ability to use discretion and good judgment on sensitive and important matters. (Ethic/Integrity Skills) * Ability to recognize the importance of certain tasks and responsibilities and the ability to prioritize to ensure that deadlines are met. (Dependability and Reliability Skill) * Ability to be flexible in order to meet the constant changing scope and needs of the department, division and customers being served. Ability to work in a fast-paced environment while managing multiple projects. Ability to optimize the use of time and resources to achieve the desired results; effectively plans and organizes work to minimize crises; prioritizes appropriately. (Planning and Organization Skills) * Ability to work with technologies for which little or no documentation or precedence exists. Commitment to self-motivated lifelong learning. (Explorative Attitude) * May oversee engineering, design, implementation and deployment of core technical services projects. * May include supervision and team leadership of core technical services projects. May direct the work of student employees * May be a junior technical architect with responsibilities for: Making recommendations for core infrastructure improvements. * Working with vendors and contractors to design, develop project initiation activities, including core technical implementation of those designs. * Engagement with senior colleagues (architect, senior architect) on advanced project activities with or without any direct management * Demonstrated history of successful support, education, and advocacy for all faculty and staff aligned with the values, mission, and messaging of the university, while adhering to the policy on conflict of commitment and interest. * Ability to meet consistent attendance. * Ability to interact with colleagues, supervisors, and customers face to face. * Willingness to learn and work with artificial intelligence (AI) tools and technologies. WORKING CONDITIONS Office and computer room environment. This position has the potential to access secure and sensitive personal information. May require working off hours to appropriately evaluate all conditions. The employee may be required to carry a cellphone during and after their normal work hours, including weekends, to address after-hours emergencies. Travel between various locations on campus may be required. The position requires typing on a computer keyboard and using a computer, mouse, and a printer. EEO Statement Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information. Reasonable Accommodations Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at ************ to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis. .

Acroment Technologies is seeking qualified candidates for a Systems Engineer/Network Administrator position at our West Side office. Candidates should exhibit a strong desire to help others with technology. Including, but not limited to, servers, networks, workstations, smartphones, printers, hardware and software. Acroment Technologies offers a relaxed and easygoing work environment, IT career mentoring, advanced IT certification programs, completive salary, and benefits. Core Responsibilities: Provide technical support (all-levels) to customers via phone, email and through our ticketing system; ConnectWise. Respond to service requests in a timely manner (meeting or exceeding our contracted SLAs) Troubleshoot and resolve client computer issues (mostly PC, some MAC, smartphones) Act as the point of contact for our clients on all types of requests generated internally via our monitoring systems or externally directly from clients. Properly classify (priority/categorize) all service requests within our ticket system. Coordinate additional resources needed to accomplish requested tasks including working with client vendors. Communicate with customers and additional resources to notify them as to the status of their requests or needed repairs. Additional Responsibilities: Complete training programs for our ticketing and monitoring systems. Recommend improvements to our internal processes to maximize customer service levels Complete timesheets daily with detailed notes of work completed Be available for work when scheduled to be on-call (weekly rotation) and attend weekly and quarterly service meetings (after-hours). Develop rapport with clients as a trusted resource for help Educate end-users on hardware and software operations as needed Qualifications and Requirements: Bachelor's degree or related work experience 2 years prior experience working in a similar role at a Managed Service Provider (MSP) Network+ and Microsoft 365 certifications preferred but not required Working knowledge of Microsoft 365 administration, Intune, Autopilot, PowerShell and Python Set goals and be committed to improving your technical and soft skills through company offered and self-guided study to further your career in IT Strong technological aptitude, work ethic, and problem solving skills Excellent verbal and written communication skills Reliable transportation, valid driver's license and valid vehicle insurance

Systems Administrators at Nanosoft Consulting must possess a variety of technical and professional knowledge and skills. This position contributes to designing, building, maintaining, and supporting essential technical services for Nanosoft Consulting's employees, contractors, and customers. This role involves work on physical and virtual servers, online (“cloud”) services, network infrastructure components, voice systems, and other business technology products and services. Systems Administrators serve as an escalation point for support requests and may be called upon to assist with support operations in times of need. Systems Administrators serve critical roles in security operations and compliance. This role may require after hours work that is scheduled or unscheduled during emergency situations. Essential Functions (In order of importance) Approximate % of time required IT Systems Administrator I 90% Other 10% Essential FunctionsThe specific demands of this position may change according to business needs and technologies in use, but generally, this position's work includes the following: Routine operation, maintenance, troubleshooting, and support of all technical systems, including: servers, network infrastructure, hardware, software, management and monitoring systems, technical support tools and systems, enterprise voice, cloud services, etc. Serves as an escalation point for the technology support team, and works with colleagues and end-users to resolve complex issues. Provides support for all software and hardware. This may include answering questions, troubleshooting problems, teaching or instructing customers, employees, and/or contractors regarding business technologies Performs administrative duties and provides support for proprietary business applications and their supporting infrastructure Proactively monitors technology stack for performance and maintenance issues, and maintains network monitoring system Participates in project planning and execution, and provides strategic planning insights for departmental and company goals Performs routine and project-based security functions as part of ongoing audit and compliance processes Works with the technology support team to improve endpoint management practices and tooling Works with vendors to manage third-party services, address service issues, and plan for growth and new service needs Other Essential Functions Participates in department and company meetings, as requested Performs other duties as assigned Light maintenance duties, (i.e.: office moves) Travel as required Overtime/Additional Hours - There are times in which overtime/additional hours will be mandatory due to an increase in work and the need to meet turnaround time frames Compensation for Unscheduled Work Response to Priority Level 1 tickets or at the immediate request of a manager will be compensated at a minimum of 60 minutes. Response to Priority Level 2 tickets will be compensated at a minimum of 30 minutes Response to Priority level 3 tickets when requested by a manager will be compensated at minimum of 30 minutes. All work meeting the above requirements must be noted on the timecard by the employee and adjusted by the manager prior to approving payroll. Required Skills/Abilities Experience supporting Microsoft Windows based systems in an Active Directory environment (primarily Windows 10/11, and Windows Server 2016-2022) Experience supporting modern versions of Microsoft Office (primarily 2016, but experience with other versions is appreciated) Experience supporting a variety of business equipment, including: printers, scanners, access control systems, fax machines, and desktop and portable computers Experience with basic enterprise networking, including: VLANs, NAT, IP addressing, VOIP, wireless, and basic network security concepts Experience with a variety of mobile devices Familiarity with Microsoft Windows Server, Microsoft Exchange, Active Directory, and Microsoft/Office 365 Familiarity with SLA-driven reliability concepts Familiarity with basic client/service dependencies and ability to make basic impact assessments for particular maintenance/service disruptions Logical and systematic approach to problem solving. Ability to accurately and efficiently troubleshoot, diagnose, and solve problems Must be comfortable working with team members using remote communication tools including email, phone, Microsoft Teams, and Zoom Must have an understanding of basic security concepts and be comfortable working in a standards-based, compliant environment Ability to work as part of a team, including the ability develop new working relationships, share knowledge, and work with colleagues to meet deadlines, and accomplish team goals be able to gauge the technical abilities of others and effectively and respectfully communicate complex technical issues with individuals of various skill levels Ability to manage individual tasks and projects, adhere to deadlines, and remain calm and professional under stress Ability to learn from instruction, written documentation, and formal training Ability to adapt to change and growth in a fast-paced, deadline-driven environment Good written communications skills Strong attention to detail Preferred Qualifications Candidates do not need to meet any of the Preferred Qualifications to be considered. However, candidates who meet more of the Preferred Qualifications will receive higher preference in consideration. Experience supporting and managing Microsoft Windows based systems using Azure Active Directory in a Microsoft 365 environment Experience supporting and managing Microsoft Online Services in a Microsoft 365 environment, both on-prem and hybrid Understanding of advanced networking concepts and practices, including: CDP/LLDP, 802.1x, routing protocols, Microsoft Windows DHCP, managed switches, managed wireless networking systems, and enterprise network security appliances Understanding of network security tools and practices, including: IDS/IPS operations, DLP, SIEM, enterprise CA, AD FS, Web Proxying, Reverse Web Proxying and Load Balancing, Experience managing and supporting a variety of company-owned and employee-owned mobile devices, including Android and iOS, in a managed enterprise environment Experience managing, operating, or maintaining enterprise voice systems Experience managing the full suite of Microsoft Windows server products and services with high availability Experience with network monitoring systems to measure critical availability metrics and inform troubleshooting processes A rich understanding of the OSI networking model and the ability to quickly isolate and identify service delivery issues Ability to produce rich, high-quality documentation of processes and procedures for internal reference and external audiences Ability to present information Experience managing Microsoft SQL Server, SQL Server Reporting Services, and associated database maintenance and automation functions Familiarity with other database management systems (Oracle, PostgreSQL, Mongo, etc.) is a plus, but not required Experience with security operations, policy development and implementation, and operation of security infrastructure Experience with the HITRUST Common Security Framework or other comparable third-party security auditing framework is strongly preferred Experience with enterprise server management tools Experience with Microsoft 365 enterprise security features Education & Licensing High School diploma or equivalent certificate is required Bachelor's degree from an accredited college or university is preferred Experience Experience working in technical support and/or administrative roles is preferred Physical Work Requirements Work is generally sedentary in nature but may require standing and walking for up to 10% of the time. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.

Looking for a rewarding career with a purpose? If you are a compassionate and dedicated person looking for an opportunity to make a difference in society, we encourage you to apply. Catholic Charities isn't just an organization that provides help to those in need in our communities-it's a place where employees are encouraged to live purpose driven lives, professionally and personally. Join our team as we provide help and create hope for those in need. At Catholic Charities, we serve everyone, regardless of belief or background, and we employ qualified individuals who commit to our mission with the goal of transforming lives for the better.  One need not be Catholic to join our workforce nor to access our services. Benefits: Health Insurance starting your first day Tuition Reimbursement 401k plan including employer match Competitive Time Off Benefits Career Planning and Development And more! Pay range: $55,734 - $71,758.12 Network Administrator: As a Network Administrator at Catholic Charities of Cleveland, you will play a critical role in ensuring the stability, security, and efficiency of our IT infrastructure. You will be responsible for a variety of tasks, including network management, user support, system administration, and security. This is a rewarding opportunity to utilize your technical expertise to directly impact the mission of Catholic Charities and serve our community. Responsibilities: End-to-end management and maintenance of our network infrastructure across 28 sites Utilize technologies such as Cisco Meraki (Firewalls, Switches, APs), Sophos Firewalls, and Cisco Layer 2/3 Switching Ensure operational reliability for day-to-day business connectivity, proactive security monitoring through log analysis and rogue Wi-Fi device detection, and managing the Client VPN infrastructure. Work closely with the cyber Security and Systems Administrator teams to implement new safety measure Manage technical collaboration with external vendors for major projects like site openings and closings Maintain comprehensive network documentation Installation, configuration, and maintenance of network equipment (routers, switches, firewalls, etc.) Implementing and maintaining network security policies and procedures Managing network user accounts and permissions Troubleshoot network issues and resolve user connectivity problems. Monitor network performance and identify potential problems. Implement and maintain network security best practices, including user access control and vulnerability management. Perform routine system administration tasks, such as user account management, software updates, and patch installation. Assist with the implementation and support of new technologies. Document network processes and procedures. Collaborate with other IT staff and internal stakeholders to ensure the smooth operation of technology systems. Collaboration and Communication: Collaborate with the IT team to ensure integration with other systems and applications. Provide clear and concise communication to all stakeholders regarding system updates, issues, and solutions. Participate in ongoing training and development opportunities to stay current on IT best practices. Working Conditions and Physical Demands Normal office Occasional travel throughout service Frequent walking, sitting, talking, standing, listening/hearing in working with employees and supervisors and Reading, writing, grasping and finger dexterity needed to manage correspondence, faxing, copying, answering phones, forms/documents, computer, keyboard and financial files required on a frequent Tasks require visual perception and High degree of concentration for analyzing, interpreting and organizing Organizing and coordinating Communicating with the employees/management/auditors/board. Frequent use of computer and telephone/cell Occasionally necessary to bend for filing and storing and to reach for files and Able to occasionally lift/carry up to 30 lbs. Requirements: A bachelor's degree in computer science, or equivalent experience. Two (2) or more years of experience as a Network Administrator or similar role. Strong understanding of network protocols and technologies (TCP/IP, DNS, DHCP, etc.). Working knowledge of network security principles and best practices. Must have demonstrated analytical and problem-solving abilities. Strong verbal and written communication skills. Culturally aware including a high level of interpersonal skills. Ability to interface with all levels of staff in a professional manner. Organizational, communication and problem-solving skills, along with attentiveness to detail are essential. Self-starter and a strong team player who is flexible with a positive “can-do” attitude. Strong organizational, problem-solving, and decision-making skills. Demonstrated ability to function independently, multi-task, and re-align priorities as needed. Must have a valid Ohio Driver's License and reliable means of transportation for local travel. Final applicant is required to be fingerprinted to complete background check.

IT ADMINISITRATOR Position Type: Direct HirePosition Hours: 9:00am-5:00pm, Monday-FridayPosition Location: Avon, OhioPosition Salary: $70K-$90K/annually Benefits: Full benefits package with employer-covered health, fully covered dental & vision, PTO, 401(k), and more Job Summary: The IT Administrator will plan, coordinate, direct IT-related activities of the organization, as well as provide administrative direction and support for daily operational activities of the IT department. Duties/Responsibilities: Troubleshoot and resolve problems with computer/ email/ printer / Phones either autonomously or with outside vendor help when and where required. Identify, recommend, develop, implement and support cost-effective technology solutions for all aspects of the organization. Define and implement IT policies, procedures and best practices. Analyze departmental needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions Ensure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutions Analyze processes, technologies, and vendors continually to find areas for improvement. Prepare cost-benefit analyses when upgrades are necessary and monitor vendors to ensure that they're offering the best-possible service and value for business needs. Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware. Take responsibility for projects and solutions within the larger business initiative. Ie ( ERP, Automation, or other business functions) Handle business-critical IT tasks and systems administration. Research and evaluate emerging technologies, hardware, and software. Track and maintain hardware and software inventory. Performs other duties as assigned. Required Skills/Abilities: Excellent verbal and written communication skills. Proficient in latest technology for IT systems and management. Proficient in Microsoft Office Suite or related software. Excellent organizational skills and attention to detail. Excellent analytical and management skills. Excellent interpersonal skills. Through understanding of IT and practical applications to support the company's goals. Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems Education and Experience: Bachelor's Degree in Information Technology or other similar Technical Discipline 4 - 6 years of relevant work experience, managing the functional aspects of all software, hardware, networking and telephony systems for a small to medium-sized business Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies

PRIMARY FUNCTION This role is responsible for supporting the configuration, integration, and maintenance of complex systems, including S530 and S500 platforms. The position ensures system performance, compliance, and reliability through hands-on technical work, diagnostics, and collaboration with engineering and operations teams to support production builds. This position reports directly to NPI Technicians Manager. DUTIES: Demonstrate technical proficiency in S530 and S500 systems, including setup, calibration, and optimization. Install, configure, and troubleshoot hardware and software for S530 and S500 units. Perform firmware updates and execute system diagnostics to maintain operational integrity. Interpret and resolve system error codes and alerts for S530 and S500 platforms. Conduct system integration and performance tests; document results and corrective actions. Collaborate with engineering, operations, and project management teams to meet system requirements and timelines, including support for production builds. Provide Technician support to engineering team on System relation NPI's Provide feedback and recommendations for system improvements and process enhancements. Demonstrate ability to read wiring diagrams, schematics, and system documentation. Apply safe handling and installation practices for electrical components. Communicate technical issues and solutions clearly to stakeholders. Participate in training sessions and stay current on system advancements. Perform other duties as assigned. SPECIAL DUTIES: Execute installation and integration of S530 and S500 systems in production and test environments. Provide support for operations builds and troubleshooting of S530 and S500 systems Perform calibration and optimization of systems to meet performance specifications. Troubleshoot and repair electrical and electronic components, including soldering and component replacement. Work closely with operations teams to support production builds and resolve system-related issues during manufacturing. KNOWLEDGE AND EXPERIENCE: Associate or Bachelor's degree in Electrical Engineering, Electronics Technology, or related field, or equivalent experience. Hands-on experience with S530 and S500 systems, including installation, configuration, and troubleshooting. Strong understanding of electrical schematics, wiring diagrams, and system documentation. Familiarity with network integration and connectivity protocols. Basic soldering and component-level repair skills. Excellent communication and documentation abilities, including cross-functional collaboration with operations teams. Commitment to safety standards and regulatory compliance.

On-Site **PRIMARY FUNCTION** This role is responsible for supporting the configuration, integration, and maintenance of complex systems, including S530 and S500 platforms. The position ensures system performance, compliance, and reliability through hands-on technical work, diagnostics, and collaboration with engineering and operations teams to support production builds. This position reports directly to NPI Technicians Manager. **DUTIES:** 1. Demonstrate technical proficiency in S530 and S500 systems, including setup, calibration, and optimization. 2. Install, configure, and troubleshoot hardware and software for S530 and S500 units. 3. Perform firmware updates and execute system diagnostics to maintain operational integrity. 4. Interpret and resolve system error codes and alerts for S530 and S500 platforms. 5. Conduct system integration and performance tests; document results and corrective actions. 6. Collaborate with engineering, operations, and project management teams to meet system requirements and timelines, including support for production builds. 7. Provide Technician support to engineering team on System relation NPI's 8. Provide feedback and recommendations for system improvements and process enhancements. 9. Demonstrate ability to read wiring diagrams, schematics, and system documentation. 10. Apply safe handling and installation practices for electrical components. 11. Communicate technical issues and solutions clearly to stakeholders. 12. Participate in training sessions and stay current on system advancements. 13. Perform other duties as assigned. **SPECIAL DUTIES:** + Execute installation and integration of S530 and S500 systems in production and test environments. + Provide support for operations builds and troubleshooting of S530 and S500 systems + Perform calibration and optimization of systems to meet performance specifications. + Troubleshoot and repair electrical and electronic components, including soldering and component replacement. + Work closely with operations teams to support production builds and resolve system-related issues during manufacturing. **KNOWLEDGE AND EXPERIENCE:** + Associate or Bachelor's degree in Electrical Engineering, Electronics Technology, or related field, or equivalent experience. + Hands-on experience with S530 and S500 systems, including installation, configuration, and troubleshooting. + Strong understanding of electrical schematics, wiring diagrams, and system documentation. + Familiarity with network integration and connectivity protocols. + Basic soldering and component-level repair skills. + Excellent communication and documentation abilities, including cross-functional collaboration with operations teams. + Commitment to safety standards and regulatory compliance. **Ralliant Corporation Overview** Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world. **About Tektronix** Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what's possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix - join us in revolutionizing a better tomorrow! We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com. **Pay Range** The salary range for this position (in local currency) is 52,200.00 - 96,900.00

SourcePro Search has an opportunity for a Senior Desktop Engineer to join the IT division at our client's world headquarters in Ohio. offers a generous compensation/benefits package as well as relocation assistance. Responsibilities include: Perform user, system and support requirements gathering and analysis to provide design and architectural recommendations Research options providing functional and technical written evaluations of products and operating system upgrades and patches Develop, organize and maintain standard operational procedures Create desktop/laptop build processes for domestic /global sites Create and communicate systems and application standards Create and maintain systems documentation for testing and validation Package software and design distribution methods Perform software distribution and patch management to Windows PC's, laptops, and servers Maintain relevant and current knowledge and be a leader, within assigned technical fields Prioritize work efforts, multi-task in a very fast-paced environment, and provide timely and clear updates Lead large projects Manage the daily administrative and operational aspects for the group Provide technical consultations and presentations to IT as needed Create and lead configuration management processes, while following all change management guidelines. Provide disaster recovery planning for client technologies Perform post-implementation 3rd level support, identifying root cause with strategic solutions to problems. Qualifications: Bachelor degree required, with a strong preference for Bachelor of Science degree in Computer Science or Computer Information Systems Minimum 5-7 years' experience as Desktop Engineer including image creation/build, OS installation/troubleshooting, Application Packaging QA SMS/SCCM ' experience with creation, migration and deployment of application packages. Solid foundation designing and implementing distributions with Wise, Active Directory, SMS/SCCM for the full lifecycle with diagrams, workflow Visio's, support documentation, training and presentations. VBScript and/or PowerShell scripting Experience with Windows 7 or IE8 would be a PLUS, currently on WinXP Experience architecting a large Windows desktop/laptop/Active Directory environment (roaming profiles, etc) Experience leading and managing, deploying and supporting large scale O/S migrations and introducing new technology based on business needs and industry standards Resource Kit level knowledge of Windows 7, 2003, Windows 2000 Prof., and XP Ability to work independently without intensive oversight ' must be a go-getter and take initiative on a regular basis finding ways to avoid problems proactively rather than just fixing them after the fact) Initiative and ability to research problems independently, finding root cause Emphasis on sharing of knowledge through good communications, peer training and written documentation Technical Proficiencies Required: Microsoft desktop technologies Discipline to adhere to formal system lifecycle methodology Strong Background in the following areas: Windows 2003/2008 server Windows 7 & XP Desktop VBScript Image builds experience using Ghost/VMWare or similar technologies Knowledge of SQL a plus Wise Package Studio WMI SMS or SCCM Roaming Profiles for user settings, builds and distributions (AD) Advanced Networking concepts (TCP/IP, Routing, Firewalls, Network Security) Other useful proficiencies: MCSE, PMP, EE (for in-depth analysis and proactive vs. reactive approach) Windows Operating System installation/troubleshooting techniques Application compatibility remediation techniques Microsoft Deployment Toolkit Application packaging techniques Microsoft Office Microsoft SMS / SCCM Application Virtualization Operating System virtualization ****************************

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Come help organizations be their best, while you reach new heights with a team that has your back. **Meet the Team:** Our Distinguished Engineer team drives architecture and technical direction for Splunk's $3.5B platform, ingesting petabytes of data for over 95% of the Fortune 100. As a tight-knit group of DEs reporting to the VP of Architecture, we operate autonomously while coordinating closely on practical, durable solutions that evolve the platform for future requirements. Each DE owns cross-organizational domains that shift fluidly as needs arise. Work alongside exceptionally smart engineers who value rigorous thinking and friendly collaboration-this is where the technical future gets defined! **Impact:** Architect and operationalize Spark at scale as a core component of Cisco Data Fabric, enabling customers to access and analyze exponentially more data across diverse organizational sources. Build resilient, always-on infrastructure with automatic retry logic, fault tolerance, and seamless integration across myriad data sources and formats including Parquet, Iceberg, and modern table formats. Design the operational backbone-monitoring, observability, error handling, and horizontal scalability-that enables hundreds of engineers to build features confidently on solid foundations. Establish architectural patterns and support mechanisms that ensure high availability while maintaining performance at petabyte scale. Success is measured by customer adoption of data fabric capabilities and operational reliability metrics-uptime, ingestion performance, and incident reduction-that directly impact customer value. **Minimum Qualifications:** + Bachelor's in Computer Science (or equivalent) with 15+ years of related experience; or Master's with 12+ years; or PhD with 8+ years or equivalent experience + Designed and deployed production Spark deployments at scale in cloud environments + Experience with modern data formats including Parquet, Iceberg, and related table/columnar formats + Production experience with AWS cloud platform + Led technical decisions and architectural direction across engineering organizations of 50+ engineers **Preferred Qualifications:** + Production experience with Azure and/or GCP cloud platforms + Experience integrating with diverse data platforms such as Snowflake, Pinot, Databricks, Trino, or similar systems + Extensive Kubernetes experience in production environments + Proven track record mentoring and growing engineers, with strong collaboration skills across sponsors, design, product management, and engineering teams **Why Cisco?** At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. **Message to applicants applying to work in the U.S. and/or Canada:** The starting salary range posted for this position is $267,600.00 to $339,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: + 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco + Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees + Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) + 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next + Additional paid time away may be requested to deal with critical or emergency issues for family members + Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: + .75% of incentive target for each 1% of revenue attainment up to 50% of quota; + 1.5% of incentive target for each 1% of attainment between 50% and 75%; + 1% of incentive target for each 1% of attainment between 75% and 100%; and + Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $273,200.00 - $442,600.00 Non-Metro New York state & Washington state: $267,600.00 - $390,300.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Job Description The Network Administrator is responsible for the day-to-day management, maintenance, and security of the organization's computer networks. This role ensures optimal network performance, reliability, and security, supporting both hardware and software systems across the enterprise. The administrator is responsible for maintaining and securing the organization's IT infrastructure, ensuring optimal performance and protection against cyber threats. This role involves managing network hardware/software, monitoring systems, and leveraging tools like ConnectWise for remote monitoring and management (RMM) and Microsoft Defender for endpoint security. Responsibilities: Network Support & Troubleshooting Respond to and resolve complex PC, server, and networking issues via onsite, phone, and email support. Provide technical support to users regarding network access and usage. Document user problems, resolutions, and changes to the network environment. Interface with vendor technical support resources as needed. Installation, Configuration & Maintenance Install, upgrade, configure, and maintain network hardware (routers, switches, firewalls, VPNs) and software. Implement new users, manage user environments, permissions, and security settings. Perform network troubleshooting to isolate and diagnose problems. Maintain network and server equipment in designated server rooms. Performance Monitoring & Optimization Monitor network performance (availability, utilization, throughput, latency) and proactively optimize for reliability. Arrange scheduled upgrades and update network equipment to the latest firmware releases. Maintain and administer computer networks and related computing environments, including systems software, applications software, hardware, and configurations. Security & Compliance Implement and maintain security policies using Microsoft Defender for Business. Monitor and respond to security alerts, vulnerabilities, and incidents. Perform regular audits and patch management to ensure compliance. Ensure network security and connectivity, including maintaining firewalls, VPNs, and email security programs. Implement and maintain disaster recovery solutions and backup systems. ConnectWise Administration Utilize ConnectWise RMM and PSA for ticketing, automation, and remote support. Integrate Microsoft Defender alerts into ConnectWise for streamlined incident response. Maintain accurate documentation and reporting within ConnectWise. User Training & Documentation Train network staff and end users on network systems and security protocols. Develop and maintain network performance records and logs. Communicate networking issues and solutions to employees and management. Qualifications: Bachelor's degree in information technology, Computer Science, or a related field preferred Candidates must have at least 3 years of experience in network administration or a similar role Proven experience in a network administrator role Hands-on experience with networking, routing, and switching Strong understanding of network infrastructure, protocols (TCP/IP, DNS, DHCP), and hardware Excellent problem-solving and analytical skills Experience with ConnectWise RMM/PSA and automation workflows Proficiency in Microsoft Defender for Business and Microsoft 365 security tools, experience with Microsoft Dynamics AX and RF Smart preferred Strong knowledge of networking concepts (TCP/IP, DNS, DHCP, VLANs) Experience with Axcient backups and recovery Why Merit Brass Merit Brass is an industry leader in manufacturing and distribution of pipe, valves, fittings, and related products. Our focus on innovation, quality, and service excellence has earned us strong relationships across the wholesale channel. We invest in our people and provide tools, training, and support to help you succeed in a collaborative, growth-oriented environment. Powered by JazzHR xIAPS5Lwr8

Job Description Infrastructure Controls Engineer Type: Full-Time An established food and beverage production company is seeking a highly skilled Controls Infrastructure Engineer to join its corporate engineering function. This role will focus on sustaining and improving the core infrastructure behind the organization's automation and industrial control systems across multiple facilities. The position is rooted at the Wooster, OH manufacturing site and supports facilities nationwide through both direct engagement and remote system support. This person will be responsible for ensuring uptime, patching, access management, cybersecurity compliance, and performance integrity of the control environments. Key Responsibilities: Oversee the performance and availability of plant-wide automation systems, ensuring that firmware and software platforms are kept secure and current. Maintain and manage the lifecycle of Rockwell-based applications including but not limited to AssetCentre, Studio5000, and FactoryTalk View SE, ensuring licensing compliance and routine updates. Support MES and SCADA systems running on AVEVA System Platform, with responsibility for patching, license management, backups, and operational reliability. Build and configure alert systems to flag anomalies or interruptions within the control infrastructure. Define and standardize hardware, software, and network configurations for engineering servers used across all production sites. Review, validate, and schedule OS updates for automation servers, coordinating with internal IT and plant stakeholders to avoid operational downtime. Author and maintain documentation on control system standards, network topologies, and system configurations. Establish and enforce backup/recovery protocols for automation assets and ensure backup execution aligns with corporate disaster recovery strategies. Manage and monitor industrial networks such as Ethernet/IP, Device Level Ring (DLR), and ControlNet, coordinating with IT to safeguard reliable communication and secure segmentation. Handle provisioning and audits of access control for engineering and automation users in accordance with internal policy. Respond to technical service tickets for issues relating to PLCs, AVEVA applications, and other automation infrastructure using the company's internal helpdesk platform. Assist in evaluating hardware and software obsolescence across all sites and propose remediation plans. Provide input on design and architecture documentation for automation panels, control cabinets, server racks, and networked devices. Requirements: Must-Have: 5+ years of experience in control systems or industrial automation support, particularly in manufacturing environments. Proficiency with Rockwell Automation software suites and licensing structures. Strong understanding of PLC and HMI platforms, including update cycles, version control, and security best practices. Hands-on experience with AVEVA System Platform or similar SCADA/MES systems. Ability to configure and maintain Windows-based automation servers and SQL environments. Knowledge of industrial network protocols and topologies (e.g., DLR, ControlNet, managed switches). Familiarity with cybersecurity standards applicable to OT environments. Capable of writing technical documentation, system procedures, and user access protocols. Excellent troubleshooting, root cause analysis, and support desk experience. Preferred: Bachelor's degree in Electrical Engineering, Controls Engineering, Computer Engineering, or related technical field. Familiarity with backup software specific to control systems and experience building automation recovery frameworks. Competency in scripting, diagnostics tools, and system monitoring utilities. Comfortable working in a hybrid IT/OT environment and collaborating with both technical and non-technical teams. Additional Notes: Travel up to 25% may be required to support or upgrade control infrastructure at additional production sites. This is a hands-on engineering role situated within a regulated, clean, and highly automated manufacturing setting.

Title: Corporate Controls Infrastructure Engineer Job Type: FTE - Direct Hire Wright Technical Services is proud to a highly respected Food & Beverage manufacturer for this role. The Corporate Controls Infrastructure Engineer will be a member of the Corporate Controls Engineering Department with a focus on Control System Infrastructure. As the Corporate Controls Infrastructure Engineer, he/she will primarily be responsible for monitoring and maintaining the Control System at each site to ensure proper uptime, performance, user access, and security. They will work on Controls and Automation projects to support installation of new Control System components and upgrade of existing Control Systems at all of Client's Facilities. When specifically assigned, they will perform the actual installation of new Control System components and upgrade of existing Control Systems at all of Client's Facilities. They will provide remote support for Controls and Automation activities for all of Client's Facilities. The Corporate Controls Infrastructure Engineer will work closely with the Corporate Controls Engineering Manager, Team Leaders, and Senior Engineers to align on Standards and Processes for managing the Control System Infrastructure. Mentoring will be provided for gaining an understanding of the design and standards of the Controls Systems. Qualifications A Bachelor of Science degree in an Engineering discipline from an accredited college/ university is required Must be open to 25% travel, and a Tobacco and Drug Free Workplace 7+ Years' experience within a Controls & Automation Engineering role in the Food & Beverage, Consumer Goods, or similar industry is required Advanced Ladder Logic Programming within Allen Bradley PLCs (ControlLogix) is required Advanced HMI Development is required, preferably within Wonderware (AVEVA) ArchestA System Platform Understanding of Object-Oriented Programming Principles Experience with Ethernet/IP Communication within a Plant Control System Strong Computer Skills (MS Office) Excellent formal and information communication skills, professional attitude and appearance Preferred Qualifications and Experience Experience with configuring and maintaining industrial managed switches, such as Stratix Experience with AVEVA MES or a similar MES Experience with SQL Databases Familiarity with Design/Specification of Process Control Panels Description and Responsibilities Maintain the Plant Controls & Automation Systems, specifically PLC and HMI firmware updates, to ensure Control Systems stay up to date on needed features and cybersecurity mitigations. Maintain Rockwell Software infrastructure, including AssetCentre PLC and HMI asset management and backups, licensing, Studio5000 and FactoryTalk View SE software, and staying current on Rockwell-supplied patches. Maintain AVEVA System Platform and MES infrastructure, including staying current on AVEVA-supplied patches, automatic galaxy backups, licensing, and providing Technical Support for AVEVA systems. Develop and maintain configuration for system monitoring tools that report on abnormal conditions within the Control Systems. Specify OS, hardware, software, and network configurations on all Engineering Servers. Maintain documentation related to all Engineering Servers. Approve Microsoft patches for all Engineering Servers based on published patch compatibilities from Rockwell Software and AVEVA. Coordinate with IT Infrastructure Team and plant personnel to install patches with minimal plant impact. Develop and maintain documentation for Control System Standards. Develop and maintain Backup and Recovery Standards for all relevant Engineering devices. Coordinate with IT to have them execute backups according to developed standards. Maintain Control System networks, including Device Level Ring (DLR) technology, industrial Ethernet/IP switch technology, and legacy ICS network technology including but not limited to ControlNet. Collaborate on and document network design and standards. Provide network assignments and network documentation for all Control System devices. Coordinate with IT on Control System connection and traffic requirements across IT networks. Manage existing user access within the Control System environments, including a quarterly audit of user access levels. Provide consultation and support on new user access as authorized by Controls Engineering Manager. Controls & Automation Systems Technical Support, utilizing the HELP Desk System, including PLC and AVEVA ArchestrA development tasks. Maintain design & specification documentation of Plant Control System Architecture, including Control Panels, Hardware, and Communication Protocols. Provide technical consultation on Control System Obsolescence projects. Partnership with 3rd Party Controls Engineering partners. Benefits A no-deductible, $0 premium option for employee-only health coverage 401(k) with 50% company match on first 8% of earnings you contribute Safe harbor and profit-sharing company contributions to 401(k) Company paid short- and long-term disability coverage Company paid 2X annual salary life and AD&D insurance 4 weeks annual paid time off 20 floating holiday hours and 6 company paid holidays Extra time off for volunteering Tuition reimbursement Fitness membership reimbursement Eligibility: All applications current authorized to live and work in the United States on a Permanent basis are welcome to apply. Must be currently residing in the US. Sponsorship is not available for this position. Wright Technical Services and our client are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Acroment Technologies is seeking qualified candidates for a Systems Engineer/Network Administrator position at our West Side office. Candidates should exhibit a strong desire to help others with technology. Including, but not limited to, servers, networks, workstations, smartphones, printers, hardware and software. Acroment Technologies offers a relaxed and easygoing work environment, IT career mentoring, advanced IT certification programs, completive salary, and benefits. Core Responsibilities: Provide technical support (all-levels) to customers via phone, email and through our ticketing system; ConnectWise. Respond to service requests in a timely manner (meeting or exceeding our contracted SLAs) Troubleshoot andresolve client computer issues (mostly PC, some MAC, smartphones) Act as the point of contact for our clients on all types of requests generated internally via our monitoring systems or externally directly from clients. Properly classify (priority/categorize) all service requests within our ticket system. Coordinate additional resources needed to accomplish requested tasks including working with client vendors. Communicate with customers and additional resources to notify them as to the status of their requests or needed repairs. Additional Responsibilities: Complete training programs for our ticketing and monitoring systems. Recommend improvements to our internal processes to maximize customer service levels Complete timesheets daily with detailed notes of work completed Be available for work when scheduled to be on-call (weekly rotation) and attend weekly and quarterly service meetings (after-hours). Develop rapport with clients as a trusted resource for help Educate end-users on hardware and software operations as needed Qualifications and Requirements: Bachelors degree or related work experience 2 years prior experience working in a similar role at a Managed Service Provider (MSP) Network+ and Microsoft 365 certifications preferred but not required Working knowledge of Microsoft 365 administration, Intune, Autopilot, PowerShell and Python Set goals and be committed to improving your technical and soft skills through company offered and self-guided study to further your career in IT Strong technological aptitude, work ethic, and problem solving skills Excellent verbal and written communication skills Reliable transportation, valid drivers license and valid vehicle insurance