Systems administrator jobs in Corpus Christi, TX

Job Summary Statement: The IT System Administrator will be responsible for providing first-line desktop support to users, resolving day-to-day technical issues, and maintaining desktops, network connectivity, and related IT assets. The ideal candidate should have a good understanding of Windows operating systems, basic networking, and virtualization fundamentals. Essential Job Duties and Responsibilities: Provides first-level technical support for desktops, printers, and end-user devices. Installs, configures, and troubleshoots Windows 10/11 and basic server access. Handles user account management in Active Directory (password resets, group membership, etc.). Assists in network troubleshooting (LAN/Wi-Fi/VPN connectivity issues). Logs all incidents and service requests in the IT ticketing system and ensure timely resolution. Supports Microsoft Office applications and commonly used software. Coordinates with the IT team for escalations of complex issues. Performs regular checks on antivirus updates, backups, and patch compliance. Maintains IT asset records and ensure hardware/software is updated. Supports users remotely and onsite as per business requirements. Other duties as assigned. Minimum Requirements and Qualifications: Associate's degree in Computer Science, IT, or related field. 3 years' experience in IT desktop or technical support. Windows 10/11 and basic Windows Server understanding. Basic knowledge of VMware or other virtualization tools. Networking fundamentals - IP addressing, DNS, DHCP, and LAN/Wi-Fi setup. Understanding of antivirus and endpoint security. Good communication and customer service skills. Able to read, write, speak and comprehend English. Ability to lift up to 35 lbs. Preferences: Certifications: CompTIA A+, MTA, or CCNA (beginner level).

We are currently accepting resumes for a GIS Technician Assistant position in Corpus Christi, TX (candidates must reside within 50 miles of work location) is on-site Schedule: M-F OT is possible with permission. Benefits offered: Medical, Vision, Dental, 401 K Job designation is onsite. Five days a week in office. Occasional field visit (5%) Location is Corpus Christi, TX. Candidates local to Corpus Christi, TX, who are within 50 miles of the work location can apply. Candidates should reside within 50 miles of work location. Job Summary: Creating cartographic output (map making), data manipulation, data creation from digitization or field survey, basic data management, and basic map development. Interpret and enter field data into GIS related systems and databases. Utilizing Electric Office ESSENTIAL JOB FUNCTIONS: 1) Create, revise and maintain technical data used for reports maps and sketches. 2) Create revise and maintain material and property equipment records. 3) Obtain information required to perform work from multiple resources including; verbal/electronic communications, sketches, marked drawings, field notes, vendors' catalogs and technical reference manuals. 4) Operate large scale plotters and other duplicating equipment. 5) Work with other organizations of the company to resolve discrepancies to assure that data reflects accurate field conditions. 6) Generate reports defined to pull data from graphical and non-graphical databases. OTHER REQUIREMENTS: 1. Familiar with conventional drafting symbols and drafting methods. 2. Familiar with computer graphics and automated drawing methods and have the ability to distinguish colors. 3. Working knowledge of Microsoft Office applications, Word, Excel and Access. 4 Working knowledge of Electric Office. MINIMUM REQUIREMENTS: Education requirements: Bachelor's degree in GIS, Computer Science, Geography, Civil Engineering, Drafting or related field OR Associate's degree in GIS, Computer Science, Geography, Civil Engineering, Drafting or related field, plus one year experience. OR High School/equivalency, 3 years related GIS experience.

Job Title: Windows/VMWare Systems Administrator (L3 Support) Job Type: Fulltime We are seeking a highly experienced and self-directed Windows and VMware Systems Administrator (L3) to join our managed services team. This role involves advanced troubleshooting, infrastructure optimization, and technical leadership in a fast-paced, service provider-grade environment. You will be responsible for resolving complex issues, driving root cause analysis, and maintaining high availability across Windows and VMware platforms. Key Responsibilities: Technical Support & Troubleshooting Resolve complex configuration and infrastructure issues through simulation and analysis. Perform deep technical problem isolation and root cause analysis. Escalate to vendor (L4) support when necessary to meet SLAs. Correlate incident trends into problem management and implement permanent fixes. Infrastructure Management Administer and optimize Windows Server environments (AD, DNS, GPO). Manage VMware vSphere environments including ESXi, vCenter, SRM, and vMotion. Execute monthly patch management and infrastructure updates. Conduct lab simulations and compatibility testing for new builds. Client Engagement & Reporting Generate customer-facing incident reports and operational summaries. Conduct regular client support visits and technical review meetings. Present root cause corrective actions and trend analysis to stakeholders. Project & Process Leadership Architect and enhance managed service offerings and infrastructure. Participate in RFP responses and pre-sales technical discussions. Maintain ITIL-based ticketing and documentation standards. Required Skills & Experience: 10+ years in enterprise Windows environments with multi-site domains. 5+ years in VMware vSphere administration with clustered storage and HA. Strong knowledge of Active Directory, Group Policy, DNS, DHCP. Experience with NetApp SAN, Cisco UCS, HP DL servers, and CommVault. Demonstrated experience in service level management and RCA reporting. Certifications (Preferred): Microsoft: MCSA / MCSE / MCITP (Windows Server 2008 or higher) VMware: VCP-DCV (vSphere 5.x or higher) ITIL Foundation Certified Soft Skills: Excellent communication and client-facing skills. Strong documentation, reporting, and presentation abilities. Ability to manage priorities, timelines, and cross-functional collaboration. Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. Compensation and Benefits A candidate's pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Senior VMware Engineer Employment Type: Full-Time, Direct Hire (W2 Only - No sponsorship available) About the Role We are seeking a Senior VMware Engineer to join our enterprise infrastructure team in Coppell, TX. This role is ideal for a hands-on technical leader with deep expertise in virtualization, networking, and systems engineering. You will lead a team of engineers responsible for designing, deploying, and maintaining a robust VMware and network environment that supports critical enterprise operations. Key Responsibilities Lead and mentor a team of Network and Systems Engineers, providing technical direction and project leadership. Design, implement, and manage VMware environments, including vCenter and ESXi. Oversee deployment and optimization of enterprise switching, routing, and SD-WAN solutions. Partner with infrastructure, security, and operations teams to ensure scalable and secure system performance. Develop and document standard operating procedures and best practices for system maintenance and disaster recovery. Monitor system performance and implement proactive improvements. Troubleshoot and resolve complex network and virtualization issues in a timely manner. Qualifications 9+ years of experience in Network and System Engineering, including hands-on deployments in enterprise environments. 3+ years of experience leading engineering teams (Network or Systems). Strong knowledge of switching, routing, and SD-WAN technologies. Proven experience with VMware vCenter and ESXi management and deployment. Preferred experience with Aruba network solutions. Excellent communication, leadership, and problem-solving skills. Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).

Server / VMware Administrator (Contract-to-Hire | 100% Onsite - Dallas, TX) Duration: Contract to Hire Work Schedule: 100% onsite with flexible hours (e.g., 7-4, 8-5, etc.); eligible for 1 day/week remote after successful ramp-up Work Authorization: Must be authorized to work in the United States without current or future sponsorship Background Check: Must pass a Criminal Justice Information Systems (CJIS) background check & Transportation Security Administration (TSA) upon hire Interview Process: 1-hour virtual panel interview via Microsoft Teams Convert Target Salary: $80,000's The Server / VMware Administrator is a hands-on, L2 infrastructure role responsible for supporting and optimizing the server, virtualization, and storage environment for a GTS Customer. This position manages a predominantly Windows Server and VMware vSphere environment, while also supporting enterprise storage platforms (EMC, Pure Storage) and contributing to future hybrid cloud initiatives. The ideal candidate is an independent, self-directed engineer who can own server lifecycle management, keep systems secure and compliant, and ensure high availability for mission-critical operations. Server & Virtualization Administration Operate and sustain the daily use of a VMware infrastructure, including updating, testing, and deploying vSphere and vCenter product releases. Administer physical and virtual servers, primarily Windows Server 2019+ (and limited Linux as needed). Manage server virtualization, server provisioning, and physical server maintenance across on-premise data center environments. Maintain the virtualized server environment through configuration, implementation, management, and ongoing support activities. Monitor virtual server health, performance, and utilization; proactively remediate issues to minimize downtime. Storage, Backup & Cloud-Ready Infrastructure Support and manage enterprise storage platforms, with emphasis on EMC and Pure Storage, including provisioning, performance monitoring, and capacity planning. Administer and support backup systems (on-prem and/or cloud-connected) to ensure reliable recovery capabilities. Participate in planning and execution of storage refreshes and future hybrid cloud or alternative hypervisor initiatives. Security, Compliance & Patching Implement and maintain continuous compliance with information security policies, technical standards, and regulatory requirements (including CJIS/TSA expectations). Maintain security baseline compliance through configuration hardening, remediation of non-compliances, and regular policy reviews. Apply regular security patches and software updates to servers and related infrastructure in accordance with change management processes. Assist with incident response activities and implement containment and remediation steps during security events. Systems Operations & Support Perform systems administration of desktop and server systems connected to local and wide-area networks, including account monitoring, OS installation, and other local system administration tasks. Provide support for implementation, troubleshooting, and maintenance of IT systems, including client/server, storage, and network-connected devices. Manage IT system infrastructure and related processes, ensuring high availability and reliability for operations. Provide installation and operational support for voice and data communications hardware and software as needed. Projects, Documentation & Collaboration Assist with integrating new technologies into existing systems, including transitions and migrations of corporate systems (server, storage, or virtualization). Review technical requirements and provide recommendations or changes to the existing architecture to improve performance, resiliency, and manageability. Develop and maintain documentation, including build guides, runbooks, topology diagrams, and configuration baselines. Collaborate closely with IT leadership, network teams, vendors, and other stakeholders to support infrastructure projects and long-term roadmap efforts. Required Qualifications 5+ years of hands-on experience as a Server Administrator / VMware Administrator or similar infrastructure role. Strong experience with VMware vSphere/vCenter in a production enterprise environment. Solid experience administering Windows Server 2019 and above, including Active Directory, DNS, DHCP, and Group Policy. Experience with enterprise storage systems, preferably EMC and/or Pure Storage, including provisioning and performance management. Proven background in patching, hardening, and maintaining secure server environments in line with security standards and policies. Experience with backup, recovery, and monitoring tools supporting enterprise server environments. Ability to work independently, manage priorities, and own tasks through completion without heavy supervision. Strong troubleshooting and problem-solving skills with the ability to diagnose complex infrastructure issues. Preferred Qualifications Experience in a public sector, aviation, transportation, or similarly regulated environment. Familiarity with additional hypervisors or cloud platforms (e.g., Hyper-V, Azure, AWS, hybrid cloud). Scripting/automation experience (PowerShell or similar) to streamline operational tasks. Exposure to ITIL practices and enterprise change management processes. GTS Technology Solutions, Inc. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. As part of our hiring process, we conduct background checks on all final candidates. These checks are conducted in compliance with the guidelines set forth by the U.S. Equal Employment Opportunity Commission (EEOC). We ensure that the information obtained from background checks is used fairly and does not unlawfully discriminate against any individual. GTS Technology Solutions participates in E-Verify to confirm the employment eligibility of all newly hired employees. If you are offered a position with GTS Technology Solutions, your employment will be contingent upon successful verification of your identity and legal authorization to work in the United States through E-Verify. For more information about E-Verify, please visit E-Verify's official website.

We're a technology-driven Managed Services Provider that helps businesses modernize their infrastructure, move to the cloud, and stay secure in a connected world. Our clients span every industry and they rely on us for advanced IT solutions built on trust, precision, and innovation. We're seeking a Senior System Administrator with previous MSP experience who's ready to take ownership of challenging projects while mentoring others and driving technical excellence. This is a hands-on engineering role with the freedom to innovate, architect, and lead. You'll design and implement cloud, networking, and virtualization solutions that make a lasting impact for clients of all sizes. Day to Day: Architect and deliver infrastructure, cloud, and virtualization projects from concept to completion Design, implement, and support Microsoft 365, Azure, and hybrid Active Directory environments Configure and manage LAN/WAN, firewalls, and wireless networking solutions Deploy and maintain virtualization platforms (VMware, Hyper-V, Citrix) and cloud infrastructures (Azure, AWS) Implement and manage SAN storage and backup strategies Lead Microsoft 365 migrations and security configurations (Exchange, SharePoint, MFA) Collaborate with internal engineers and clients to ensure flawless project execution Required Experience: 5+ years of experience in a Managed Services Provider or IT consulting environment Proven background in Microsoft 365, Azure, Active Directory, and Windows Server Expertise with VMware or Hyper-V virtualization and networking fundamentals Strong project management and documentation skills Excellent communication and client interaction ability Benefits: 15 PTO days from the start + paid holidays 401(k) with employer match Health, dental, and vision insurance with employer participation Hybrid WFH schedule Certification reimbursement and paid training Clear growth path and advancement opportunities

Responsible for OS Upgrades - complex environment Both VM and Physical and various firmware upgrade procedures. Should have knowledge about OS Compliance tools and its setup. Must be able to configure & troubleshoot HBA and NIC load balancing. OS installation and configuration Should have basic scripting knowledge and hands-on experience in shell scripting. Have knowledge on preparing RCA Flexible with shifts and on-call support over the weekends or weekdays according to the schedule Good customer handling experience and good communication skills UNIX shell scripting & Perl scripting knowledge Should have exposure on RAC cluster pre-requisite setup. Should have knowledge on VCS cluster L3 level Should have knowledge on VXVM / VCS Service group Basic Knowledge in Devops tools Knowledge in Ansible language Should have knowledge about OS Compliance tools and its setup. Must be able to configure & troubleshoot HBA and NIC load balancing. Should have basic scripting knowledge and hands-on experience in shell scripting. Flexible with shifts and on-call support over the weekends or weekdays according to the schedule Good customer handling experience and good communication skills

About Us Every moment of every day, people around the world rely on the energy they access through infrastructure built by Quanta. Comprising the largest skilled-labor force in North America, our employees are highly skilled and innovative, continually working to connect people and power. We're building the infrastructure that supports the energy transition, and there are more opportunities than ever to be part of our team. Join us and build your career building a brighter future. Imagine what you could do here. We encourage, inspire, and support our people to seize opportunities in our corporate office and with hundreds of our operating companies worldwide that provide solutions for the utility, renewable energy, electric power, industrial, and communications industries. Quanta actively promotes and maintains a culture of belonging where all employees can be themselves, live their values, and find opportunities to succeed. When you join our team, you join a dynamic organization in which career development is encouraged, excellence is rewarded, and diversity is prized. Come find out how our people power modern life. Position Overview The Senior Cloud & Systems Administrator will be responsible for managing, maintaining, and optimizing our hybrid IT Infrastructure. This includes overseeing on-premises and cloud- based systems, ensuring high availability, implementing enterprise-level security policies, and driving improvements in backup, disaster recovery, and system performance. The ideal candidate has extensive hands-on experience with Microsoft Azure, Microsoft 365 administration (including Exchange, SharePoint, Intune, Sentinel, and others), VMware, Windows Server, SQL Server, Microsoft Fabric, SaaS integrations, backup and recovery solutions, and Entra ID. What You'll Do: Manage, monitor, and maintain Windows Servers, virtualized environments (VMware), and Azure resources. Oversee Microsoft 365 administration, including Exchange, SharePoint, Intune, Sentinel, and related services. Implement and maintain enterprise security measures, including Entra ID configurations, Conditional Access policies, multi-factor authentication (MFA), and other identity security controls. Administer Microsoft SQL Server environments, including performance tuning, backup strategies, query troubleshooting, and optimization. Provide day-to-day administration and configuration of Microsoft Fabric for data platform and analytics needs. Develop, maintain, and test backup and disaster recovery strategies to ensure data integrity and business continuity. Support SaaS applications and integrations, ensuring secure connectivity, data flow, and user access alignment with company standards. Proactively monitor systems for performance and reliability issues, applying corrective actions as needed. Assist in planning and executing infrastructure upgrades, migrations, and integrations. Collaborate with cross-functional teams to support business applications and IT initiatives. Maintain documentation for configurations, procedures, and troubleshooting guides. Provide tier-3 support for escalated issues and mentor junior IT team members. What You'll Bring: 5+ years of experience in system administration in a mid-to-large enterprise environment. Strong expertise with Microsoft Azure and Microsoft365 administration (Exchange, SharePoint, Intune, Sentinel). Solid experience with SQL Server administration, including performance tuning and troubleshooting. Familiarity with Microsoft Fabric administration and integration with Microsoft data platforms. Hands-on experience with VMware vSphere (installation, configuration, performance tuning). Experience with backup and disaster recovery solutions (e.g., Veeam). Experience working with SaaS-based platforms and integrations across cloud and on-premise environments. In-depth understanding of identity management and security policies (Entra ID, Conditional Access, MFA, RBAC). Familiarity with networking fundamentals (DNS, DHCP, VPNs, firewalls). Excellent troubleshooting and problem-solving skills. Strong documentation and communication abilities. Certifications (preferred but not required): Microsoft Certified: Azure Administrator Associate, MCSA/MCSE, VCP (VMware Certified Professional), Microsoft Certified: Data Analyst Associate (for Fabric/Power BI environments). Why Join Us Competitive salary and benefits package. Opportunities for professional growth and certification support. Collaborative and forward-thinking IT team. Chance to make a meaningful impact in a growing enterprise. Equal Opportunity Employer All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, or any other basis protected by applicable federal, state, or local law. Quanta Services is an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or to request reasonable accommodation in the job application, interview, or hiring process, please contact Quanta Services' Human Resources department.

Systems Integrator - Water/Wastewater About the Role: We are seeking a Systems Integrator with experience in water and wastewater projects to support both design and field operations. This position offers the opportunity to work across a range of projects that combine automation, controls, and mechanical/electrical systems. The ideal candidate will be comfortable bridging office-based engineering work with hands-on field implementation. Key Responsibilities: Integrate automation, control, and electrical systems for municipal and industrial water/wastewater facilities. Support design, programming, testing, and commissioning of control systems (PLC/HMI/SCADA). Perform field work, including installation support, system startup, and troubleshooting. Collaborate with engineers, contractors, and end users to ensure smooth system operation and project success. Develop documentation, drawings, and reports related to system integration and performance. Qualifications: Bachelor's degree in Electrical, Mechanical, or Control Systems Engineering or equivalent technical experience. 3+ years of relevant experience with system integration, automation, or controls-preferably in the water/wastewater sector. Hands-on experience with PLC and HMI programming (Allen-Bradley, Siemens, or similar). Understanding of electrical schematics, panel layouts, and field instrumentation. Willingness to perform field work and travel locally for site support. What We Offer: Opportunity to work on meaningful infrastructure projects. Collaborative environment with both office and field-based responsibilities. Professional development and long-term growth potential.

Base Comp: 120-180K base (Flexible Compensation) We're hiring an Network Security & IT Systems Engineer for a Fort Worth-based private investment firm. This role combines hands-on systems administration, network & security engineering, and strategic problem-solving, with a focus on clear communication across technical and non-technical teams. You'll join a small, collaborative group that values initiative, ownership, and creativity. If you're technically sharp and eager to make an impact in a fast-paced environment, we'd love to hear from you. Responsibilities: Design, maintain, and troubleshoot LAN/WAN, VPN, wireless networks, and Windows-based server environments; lead infrastructure projects including storage, virtualization, and automation. Develop scripts to streamline tasks, manage endpoint protection, disaster recovery, backups, and access controls to ensure system integrity. Exploring and integrating AI solutions into workflows and infrastructure. Skills & Experience Required: Targeting 2-5+ years of related hands-on experience Bachelors Degree with 3.25+ GPA Operating in a Windows-based environment - Microsoft Azure, Office 365, SharePoint Familiar with Cisco, PowerShell, SQL, Azure Open AI If joining us sounds like where your next chapter career-wise begins, apply today! Please apply through the advert and feel free to email me directly at for any specific questions regarding the role.

Lead DevOps & Systems Engineer - Build the Infrastructure for a New Global Network Are you ready to solve one of the biggest problems around trust? The internet was built without a native trust layer. This fundamental gap creates friction, duplicates effort, and hinders innovation. At Noetic, we're not just iterating; we're building something entirely new - a trusted global network where identity is woven into the very fabric of technology, finally moving trust from the application layer to the network layer. Role Summary As a Lead DevOps & Systems Engineer at Noetic, you will be responsible for designing, securing, automating, and operating the hybrid infrastructure that powers our trust platform. This is a hands-on, high-impact role where you will work across Linux systems, Kubernetes clusters, AWS cloud services, and on-prem data center environments to ensure our systems are hardened, resilient, scalable, and compliant. Your expertise in Linux internals, DevOps automation, Kubernetes lifecycle management, cloud security, CI/CD, and distributed systems will be crucial to our platform's reliability and performance. You will collaborate closely with engineering, security, and architecture teams to build infrastructure that meets strict standards for availability, security, and operational excellence. Key Responsibilities Linux Systems Engineering & Enterprise Operations Build and maintain hardened Linux servers (RHEL/AlmaLinux/Ubuntu LTS). Perform kernel tuning, SELinux configuration, system hardening, and OS baseline enforcement (CIS, NIST, ISO 27001). Develop Golden Images and automated provisioning workflows Troubleshoot advanced OS, hardware, firmware, virtualization, and kernel-related issues. Kubernetes Engineering & Automation (AWS + On-Prem) Deploy and maintain Kubernetes clusters (EKS + on-prem/bare metal). Automate cluster lifecycle tasks (bootstrap, scaling, upgrades, node provisioning). Implement and secure cluster networking, service mesh, ingress, persistent storage, and workload policies. Integrate Kubernetes with centralized logging, monitoring, and auditing systems. DevOps, CI/CD, IaC, and Automation Develop CI/CD pipelines using GitHub Actions, GitLab CI, or Jenkins. Implement Infrastructure-as-Code (Terraform, CloudFormation) for repeatable deployments. Build automation workflows using Ansible, Bash, Python, and GitOps patterns. Ensure CI/CD and IaC meet security, compliance, and audit traceability standards. AWS Cloud Engineering & Security Support AWS infrastructure including VPCs, subnets, routing, security, RDS, EKS, EC2, IAM. Implement AWS IAM least-privilege access models. Maintain logging, encryption, and monitoring for compliance. Optimize cloud resources for performance, HA, cost, and security. Security Compliance, IAM Governance, and Audit Remediation Enforce security baselines aligned to SOC 2, ISO 27001, NIST, CIS Benchmarks. Implement IAM governance for RBAC, PAM, MFA, SSH key lifecycle, identity federation. Lead vulnerability management, log retention, audit trails, and compliance reporting. Conduct internal security reviews and implement corrective actions. High Availability (HA), Disaster Recovery (DR), and Resilience Engineering Deploy HA topologies for compute, storage, Kubernetes, and network layers. Design DR strategies including replication, cross-region failover, and backup automation. Conduct DR testing, failover drills, and resilience validation. Build monitoring and alerting systems that detect degradation early. Hybrid Data Center Operations Deploy and maintain servers in on-prem racks (HPE/Dell/Nutanix/KVM/ESXi). Integrate AWS cloud with on-prem networks for hybrid deployments. Optimize high-IOPS workloads via OS, NIC, network, and storage tuning. Maintain enterprise monitoring dashboards (Zabbix, Prometheus, Grafana, ELK). Required Technical Skills & Expertise Deep mastery of Linux internals, SELinux, kernel tuning, systemd, cgroups. RAID, LVM, multipathing, NVMe performance tuning. Knowledge of high availability and load balancer configurations Good understanding of Data Center Networking, firewalls, VLANs, DNS, etc. CI/CD automation, Terraform, CloudFormation, GitOps, Ansible. Kubernetes security, RBAC, PSP/PSA, OPA/Gatekeeper, Helm, Kustomize. AWS IAM, KMS, Secrets Manager, CloudTrail, GuardDuty, Config, Organizations. Compliance frameworks: SOC 2, ISO 27001, CIS, NIST; evidence gathering and audit remediation. HA & DR deployment for cloud and on-prem workloads. Soft Skills & Leadership Excellent communication and documentation skills. High level of multi-tasking capability Ability to lead technical reviews, incident response, and post-mortems. Collaboration across engineering, development, security, and IT operations. Preferred Qualifications 5+ years Linux systems engineering experience. 5+ years DevOps & Kubernetes automation & support experience. Kubernetes and CI/CD related certifications preferred RHEL Administration certification preferred AWS Certifications preferred. Why Dallas? Why In-Office? Building a futuristic trusted global network requires intense, high-bandwidth collaboration. We believe that being physically present allows for spontaneous whiteboard sessions, rapid feedback loops, and deep relationship-building crucial to tackling this mission. You'll have unparalleled access to the entire team, accelerating your learning, impact, and ability to influence Noetic's trajectory. We're building a tight-knit, mission-driven culture here in Dallas, and your presence is key. Benefits & Perks • Relocation Assistance - We provide financial support to ensure a smooth move. • Competitive salary and performance-based bonuses. • Comprehensive health, dental, and vision insurance. • 401(k) plan with company match. • Unlimited paid time off. • On-site gym. • Daily lunch. Ready to Build the Future? If you're an exceptional Lead DevOps & Systems Engineer driven by mission, excellence, and the desire to shape foundational infrastructure, we want to hear from you. Join Noetic and help us build the trust network of tomorrow. Apply now! We welcome applications from all qualified candidates who are authorized to work in the U.S. However, we are unable to provide visa sponsorship at this time. Noetic Global Corp. is an equal opportunity employer. Noetic complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. No phone calls or agencies please.

Must Have Technical/Functional Skills: Strong knowledge in Switching technologies - Tenant, VRFs, BDs, EPGs, VXLAN, STP, Trunking, Ether channel, HSRP, VRRP, LACP, PaGP, BGP, OSPF, MP-BGP Switching Models Nexus 9K, 7K, 5K, 2K, VPC, FEX, VDC, Cisco VSS, VPC, Cisco Catalyst 6800, 6500, 4500, 3800, 3500 2900 with stacking. Deep understanding of Internet Protocol (IP) addressing and Variable Length Subnet Mask (VLSM). Extensive experience on designing and implementing Cisco ACI, SDA (Software-Defined Access), DNAC with Data Center Networking Technologies and Cloud Solutions. Strong experience with Monitoring and Alerting Tools: Cisco APIC/ACI, Nexus Dashboard, Cisco DNAC, Cisco ISE, PagerDuty, Nagios & Thousand Eyes. CCNP Certified (Routing & Switching) & Higher Strong knowledge on Cisco Data Center with ACI environment (Single/Multi Pod) Expert Knowledge of LAN switching technologies: STP, Trunking, Ether channel and good understanding of high availability fundamentals (HSRP and VRRP) Good understanding of Local Area Network (LAN) switching technologies including ACI, APIC, VXLAN, fabric path, SDA, DNAC, ISE, Spanning Tree, Virtual LAN (VLAN), and VLAN Trunking Protocol (VTP) concepts. Good hands-on experience on the load balancing concepts like - LACP, PaGP Strong hands-on work experience with Cisco Nexus 9K, 7K, 5K, 2K devices, Cisco Catalyst 9K, 3K & 4K series. Experience in designing, deploying, and troubleshooting VSS, VDC, VPC, OTV, Fabric path, FCoE and multi-tenancy in the datacenter. Deep understanding of Internet Protocol (IP) addressing and Variable Length Subnet Mask (VLSM). Good understanding of DHCP, DNS - Hands-on experience & troubleshooting knowledge on Infoblox. Troubleshooting network link/device hardware/configuration issues, isolating the problem, fixing the problem Install, configure, and support large-scale production and corporate network infrastructure including routers, switches, console servers and equipment. Schedule and perform network maintenance, repair, and upgrade tasks as needed while limiting the impact on the production network. Very strong Layer 2 & 3 Networking skills solid BGP, IPV4, IPv6, Change management. Troubleshooting the routing protocols like BGP, EIGRP, Static and OSPF and work with the ISPs and internal teams to resolve the issues. Experience working on CoS, QoS, WRED and related quality of service parameters. Working knowledge on MPLS, Metro Ethernet and Hub & Spoke concepts Roles & Responsibilities: Provide operations support for Enterprise LAN, Security, Data Center, and Campus Network platforms across North America locations. Installing, configuring, and supporting network equipment including Switches & Routers using APIC & DNAC tool. Configuration and Operational support experience with Cisco ACI - Spine-leaf switches, APIC and APIC-EM controller, Nexus switches. Resolve connectivity problems between applications, EPGs, and external networks. Diagnose routing, contracts, and endpoint learning issues. Maintain external connections (L3Out, firewalls, load balancers) and Apply micro segmentation and policy rules. Add or update ACI objects (tenants, VRFs, bridge domains, EPGs, contracts). Deep understanding of network orchestration and automation using Cisco ACI/APIC, SDA & DNAC with ISE integration. Procuring network equipment and managing subcontractors involved with network installation. Configuring routing and switching to maximize network efficiency and security. Supervise and or performing site installs, maintenance, upgrades or software enhancements to support the network infrastructure needs. Plan and execute APIC and switch firmware upgrades. Function as a point of escalation for operational entities regarding regular or complex issues. Maximizing network performance through ongoing monitoring and troubleshooting Investigating faults in the network Resolve incidents/problems/Changes according to established procedures. Work on Service improvement activities and completing it within the target dates. Explore & Support automation where possible. Work closely with customer, Infrastructure teams and vendors such as Cisco. Reporting network status to key stakeholders Base Salary Range: $80,000 - $110,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off : Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Join a leading firm in revolutionizing cloud technology as a Cloud Infrastructure Architect/Engineer specializing in multi-cloud environments! Key Responsibilities Design and implement cloud environments ensuring high availability and fault tolerance. Develop architectural blueprints and technical documentation for cloud solutions. Collaborate with various teams to enforce governance frameworks and compliance controls. Required Qualifications Proven experience in cloud architecture and infrastructure engineering. Strong hands-on experience with AWS (80%) and Azure (20%). Advanced knowledge of Terraform for automation in multi-cloud deployments. If you are passionate about shaping the future of cloud infrastructure, we invite you to apply for this exciting opportunity! #11306

Senior Cloud Infrastructure Engineer We are seeking a highly experienced and strategic Senior Cloud Infrastructure Engineer / Architect with a minimum of 6+ years of extensive, hands-on experience in architecting, implementing, and administering scalable, secure, and automated cloud infrastructure solutions. The ideal candidate is a hands-on technical leader with a proven track record in designing multi-cloud solutions and driving modernization through advanced Infrastructure as Code (IaC) and DevOps methodologies. This role requires expertise in building reliable, efficient platforms across multi-cloud environments, specifically Microsoft Azure. Core Competencies & Key Responsibilities Cloud Architecture & Infrastructure as Code (IaC) Design & Provisioning: Lead the design and provision of complex, scalable multi-cloud infrastructure (Azure and AWS), including VMs/EC2, AKS/EKS/ECS clusters, VNets/VPCs, and various storage solutions (Blob Storage, S3). IaC Expertise: Develop, implement, and maintain advanced Infrastructure as Code (IaC) templates using Terraform modules and ARM Templates (or Bicep). Secure State Management: Implement secure backend state management practices for Terraform. Optimization: Configure and optimize Azure and AWS services (e.g., Load Balancers, Key Vault) for performance, cost, and reliability. DevOps, CI/CD, and Containerization Automation Frameworks: Design, develop, and lead CI/CD automation frameworks and multi-stage pipelines utilizing tools such as Azure DevOps, GitLab, GitHub Actions, or Jenkins. Advanced CI/CD: Automate critical tasks, such as AKS cluster version upgrades with near-zero downtime. Container Orchestration: Expertly orchestrate and manage containerized workloads using Docker and Kubernetes (AKS, EKS, ECS) to support mission-critical operations. Scripting & Automation: Maintain proficiency in scripting and system automation using Python, PowerShell, and Bash. Security, Governance, and Compliance Governance Leadership: Lead the design and implementation of enterprise-wide cloud governance initiatives, including enforcing Azure tagging policies, naming conventions, and policy-driven compliance reporting using Azure Policy. Security Implementation: Implement and enforce robust security protocols, including RBAC, SSO, and data access controls. Secrets Management: Establish and maintain secure code pipelines and manage secrets using enterprise-grade tools like HashiCorp Vault and Sentinel. Network Security: Configure and manage advanced network security solutions, including Azure Application Gateway (with WAF) and third-party firewalls (e.g., FortiGate). Compliance: Ensure infrastructure security and compliance with organizational standards and regulations (e.g., HIPAA compliance). Cloud Financial Management & Operations Cost Optimization: Proactively identify and execute significant cost savings measures (target 35%+ reduction), including VM right-sizing, Reserved Instance planning, and idle resource cleanup. Resource Hygiene: Develop scripts and automated processes to audit and clean up unused or orphaned resources (vnet, disks, public IPs, compute, storage). Monitoring & Alerting: Configure and maintain enterprise monitoring solutions, including Azure Monitor and Log Analytics (or Application Insights) for proactive alerting, performance insights, and operational dashboards. 2. Specialized Data Platform Focus (Differentiator) Snowflake Administration: Lead the end-to-end implementation and administration of the Snowflake cloud data platform, including account setup, virtual warehouse provisioning, and data ingestion (e.g., from AWS S3). Data Governance & Security: Administer Snowflake security and governance by implementing RBAC, SSO, data masking policies, and secure views. Optimization: Implement cost governance in Snowflake using Resource Monitors and auto-scaling warehouses and leverage advanced features like data sharing and zero-copy clone. Big Data: Architect, deploy, and support multi-node Hadoop clusters (Cloudera/Hortonworks), implementing and securing services like HDFS, Yarn, Spark, Hive, and Zookeeper with Kerberos and Apache Sentry. 3. Required Qualifications & Competencies Experience: Proven experience as a Senior Cloud/DevOps Engineer or Architect (or similar roles like Senior Cloud Developer or Cloud Systems Engineer) with 6+ years of hands-on experience. Core Technical Stack: Deep expertise in Multi-Cloud Architecture (AWS, Azure), Terraform, CI/CD Automation (Azure DevOps/GitHub Actions), and Virtualisation, Storage concepts, Containerization & Orchestration (Docker, Kubernetes). Proficiency: Hands-on experience with Python, Bash, and PowerShell. Leadership: Demonstrated commitment to mentorship and collaboration to cultivate a high-performing culture. Mindset: A strong focus on delivering reliable, scalable, and efficient platforms.

We are seeking a highly skilled Cloud Infrastructure Engineer to lead the migration of Smart TV and Mobile Cloud backend services from AWS to Microsoft Azure. This position focuses on re-architecting backend platforms that power connected TV ecosystems, mobile companion apps, streaming APIs, personalization, and telemetry pipelines. The role requires a deep understanding of AWS and Azure cloud environments, infrastructure automation, and enterprise-grade disaster recovery (DR) strategies. The ideal candidate will ensure the platform's resilience, scalability, and cost efficiency while maintaining business continuity for millions of active users. Key Responsibilities: Cloud Migration & Architecture Lead the end-to-end migration of Smart TV and mobile backend services from AWS to Azure, ensuring minimal downtime and seamless service continuity. Map AWS workloads (EKS, Lambda, S3, DynamoDB, API Gateway, Cognito) to Azure equivalents (AKS, Azure Functions, Blob Storage, Cosmos DB, API Management, Azure AD B2C). Design Azure-native architectures for performance, observability, and reliability. Develop Azure Landing Zones, networking architecture (VNet, ExpressRoute, Private Link), and governance frameworks for the migrated workloads. Infrastructure Automation & Operations Implement Infrastructure-as-Code (IaC) using Terraform for standardized deployments. Build CI/CD pipelines using Azure DevOps for backend microservices, API gateways, and telemetry collectors. Configure monitoring, logging, and alerting using Azure Monitor, Application Insights, and Log Analytics. Optimize mobile/TV backend workloads through autoscaling, caching (Azure Front Door, Redis), and CDN integration. Disaster Recovery (DR) & Business Continuity Design, implement, and maintain DR and high availability strategies across multiple Azure regions. Develop data backup, restore, and replication plans using Azure Backup, ASR (Azure Site Recovery), and Geo-Redundant Storage (GRS). Define and maintain RTO (Recovery Time Objective) and RPO (Recovery Point Objective) targets for all critical services. Automate failover and failback processes using ARM templates, Runbooks, or Azure Automation. Conduct regular DR drills to validate operational readiness and failover reliability.Security, Compliance & Performance Implement Zero Trust architecture, RBAC, and Managed Identities for all Azure resources. Secure credentials and tokens with Azure Key Vault. Apply API security policies (OAuth2, JWT, throttling, WAF) in Azure API Management. Ensure compliance with GDPR, CCPA, and digital content protection policies for streaming and telemetry data. Collaboration & Leadership Partner with TV OS, mobile app, DevOps, and backend teams to ensure smooth migration and testing. Document migration blueprints, runbooks, and DR response procedures. Lead post-migration optimization efforts (cost, performance, and scalability). Mentor junior engineers in Azure cloud operations and DR planning. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter: Name: Mukesh Email: ********************************* Job-id: 25-53578

Source One is a consulting services company and we're currently looking for the following individual to work as a consultant to our client, an autonomous vehicle company in Austin, TX. Job Title: Technical Support Engineer - Contractor Pay Rate: $34/hr (W-2) Initial Duration: 12 months Work Schedule: Evening shift, 2:00pm-11:00pm, Tuesday-Saturday Description: Seeking a Technical Support Engineer to perform in-depth diagnostics on robot systems running NixOS, restore services, and clearly document and escalate incidents to development teams when needed. In this role, you'll work directly on live systems, analyzing logs, troubleshooting via SSH, and managing internal services to ensure operational reliability. The ideal candidate is a technically curious, analytical problem-solver with strong communication skills and a methodical approach to troubleshooting. You're comfortable working hands-on in Linux environments, learning new tools quickly, and taking ownership of issues from diagnosis through resolution. As a Technical Support Engineer, you'll: - Diagnose onboard robot systems via SSH, performing rapid triage and resolving hardware/software issues. - Review system health and logs (uptime, CPU/RAM/disk usage, time sync, systemd status, journalctl, dmesg) and execute updates or service restarts as needed. - Maintain NixOS systems, verify version integrity, and complete post-update health checks. - Use command-line tools for configuration, navigation, and log collection (grep, awk, sed, tar, nano/vim, chmod/chown, tmux). - Conduct basic network diagnostics (ip addr/link/route) and analyze Grafana dashboards to correlate and confirm system alerts. - Support hardware-level troubleshooting by identifying faulty components and validating replacements. - Communicate effectively across teams using Slack and YouTrack, maintaining precise documentation of actions and findings. Daily Tasks: - Diagnostics on onboard systems via SSH - Connect to robots over ssh, usage of internal pipeline utilities for check up and debug - Working with dashboards, analyzing log files, identifying anomalies - Perform rapid triage checking uptime, CPU/RAM/disk check-up, free space checks, time/synchronization health Required Skills: - Strong Linux CLI skills and comfort working on production hosts via SSH - Proven ability to interpret system/service logs and reason from symptoms to root causes - Practical knowledge of systemd/journalctl and basic networking tools - Familiarity with NixOS concepts and workflows (or readiness to learn quickly) - Clear written communication (incident notes, escalation summaries)

Job Description We need a team member that is excited about working at an MSP... More specifically, we need a System Administrator that is Humble, Hungry, and Smart! Do you want to work at a Security focused MSP that is growing, an MSP that has a framework to build processes and follow them? Do you want to work for Professional Clients who also want to improve their network? Does your current MSP seem disorganized and chaotic? Are you burnt out and working too many hours? Founded in 2006, Straight Edge Technology is a company committed to excellence and working with purpose. We have a dynamic and challenging environment, one that encourages teamwork and fosters professional growth. Our support team is top notch and looking for a teammate with a great attitude to join the crew to close issues and solve problems. So, what does a Systems Engineer do? We are looking for a Systems Engineer to help build out, maintain, and troubleshoot our rapidly expanding infrastructure. You will be part of a talented team that demonstrates superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. Qualified systems engineers will have a background in IT, computer systems engineering, or systems engineering and analysis. Do you have what it takes? Our team of engineers need to respond to detected issues so fast that our clients don't even know they needed our help. You'll need strong interpersonal skills, the ability to communicate about highly technical issues, strong attention to detail and, most importantly, a knock-‘em-dead attitude! We need you to be open to ideas and to bring your own new ideas to the team. We offer a fun, engaging, supportive environment in which your talent can thrive. So, if you're looking for a place where you can constantly learn more, be more and contribute to a team, this is it. Does this sound just like you so far? Okay, good. Read on. Essential Responsibilities include but not limited to: Analyzes problems from a systems perspective, isolates to hardware or software issue and carries through to resolution. Provides IT support relating to technical issues involving Microsoft's core business applications / Azure / Office 365, as well as virtual environments built on Citrix and VMware Support services for Microsoft related technologies: Windows Server, Azure, Exchange, SQL, SharePoint, etc. Implement and support disaster recovery solutions. Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security. Remote access solution implementation and support: VPN, Remote Desktop / Terminal Services, and Citrix. System documentation to include system reviews and recommendations. Travels to customer sites to perform work when appropriate (company vehicle provided). Maintains familiarity with industry best practices. Communicate effectively with customers and the Service Team Actively participates in team and company meetings. Install, configure, test and maintain operating systems, application software and system management tools Proactively ensure the highest levels of systems and infrastructure availability Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes Maintain security, backup, and redundancy strategies Provide 2nd and 3rd level support Requirements BS degree in Computer Science, Engineering or a related subject, or a combination of 5+ years of experience and recent equivalent training (college graduate, technical school graduate or similar Extensive knowledge of all aspects of PC operations and functions Experience with monitoring systems and automation software Experience with the following technologies: Sophos or Meraki Firewall O365 and M365 Azure Virtual Desktop or Terminal Services (RDS) Small Business Networks Microsoft SQL Microsoft Windows Server 2016, 2019, 2022 PREFERRED (one or multiple): Microsoft AZURE Microsoft MCSA, MCSE or MCITP Meraki Network Stack (Firewall / Switch and Access point) Cisco CCNA Citrix CCA Network + Certification A+ Certification CORE COMPETENCIES: Attention to Communication Written Communication Customer Orientation Initiative Personal Credibility Diagnostic Information Gathering Analytical Thinking Technical Expertise Thoroughness Stress Management Physical activity of this position: Stooping, kneeling, crouching, reaching, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing and repetitive motion. Physical requirements of this position: Medium work exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Visual acuity requirements: The worker is required to have close visual acuity and use of computer monitor screens up to 80% of the time. Work conditions: The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.) Benefits Competitive Pay Company subsidized medical, dental and vision insurance PTO Paid parental leave Company Retirement Plan Subsidized Gym Membership

The Nondestructive Testing Sr Technician will independently perform inspections utilizing various advanced NDT techniques (Phased Array UT, CR, DR) seeking corrosion, defects, or detrimental conditions in accordance with specific written criteria. The Sr. Technician will perform inspections, interpret indications, and report results per company requirements. The Sr. Technician will be able to communicate processes, procedures and results to customers. The Sr Technician will assist in training apprentices in the various NDT Methods. Essential Job Functions * Maintains a safe, secure and healthy environment by adhering to Company/Customer safety standards and practices and to legal regulations, alerting others regarding potential hazards or concern * Performs all duties as assigned and adheres to TEAM's Core Values. * Supervise Apprentices on the job site. * Maintains advanced NDT certification. * Performs advanced NDT inspections for which certified. * Interprets and reports results of inspections. * When required, writes or approves procedures in advanced NDT. * Trains and qualifies Apprentices and Technicians. Job Qualifications * High school diploma or equivalent required * Minimum 4 yrs. experience in NDT field as a certified technician in at least 2 methods * Certified to Level II in a minimum of two methods (UTPA, CR, DR, ET) * Ability to work in Microsoft Word * Ability to work with computers / computerized equipment * Ability to read, understand, and communicate in English * Travel requirement; 0-75% * Ability to follow instructions Work Conditions * Position is based out of a branch or site location. * Field duties require indoor and outdoor work in a plant atmosphere * Interaction with other crew employees, as well as supervisors and client personnel * Working in plant and/or shop areas around production machinery with extreme noise levels * Must be able to wear safety equipment as required by the safety department for personal protection * May be at more than one job site in a day and must be able to tolerate climate changes * May be required to travel out of town on a periodic basis Physical and Mental Requirements * Ability to lift and carry 75 pounds * Must be able to walk and climb except when performing non-field duties * Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits employee to communicate effectively * Sufficient vision or other powers of observation, with or without reasonable accommodations, which permits employee to investigations * Sufficient manual dexterity with or without reasonable accommodation, which permit the employee to perform routine office duties * Sufficient personal mobility and physical reflexes, with or without reasonable accommodations to perform office duties and travel when necessary to off-site locations * Sufficient personal mobility to maneuver within a refinery or plant environment to include the ability to gain access to elevated platforms via ladders and stairwells * Ability to maintain focus and multitask effectively * Excellent communication skills This job description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty. TEAM Industrial Services, Inc. strictly prohibits discrimination against applicants, employees, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender, age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state or local laws. TEAM's Core Values Safety First / Quality Always - In everything we do Integrity - Uncompromising standards of integrity and ethical conduct Service Leadership - Leading Service Quality, professionalism and responsiveness Innovation - Supports continuous growth and improvement Pride and Respect - For our customers, for each other and for all our stakeholders Teamwork - Global teamwork and collaboration

**Have you ever thought about being part of a company that reimagines chemistry every day to build a better world?** That's the purpose of Indorama Ventures, and we want you with us on this journey! We are looking for innovative, collaborative professionals who are ready to embrace the challenge of working in a company that is constantly expanding internationally. We value flexibility, partnership, and believe that the impact of our actions goes far beyond the chemical industry. Here, diversity matters. Our work environment is inclusive, diverse, and guided by respect, ethics, and equal opportunities for all. **What we're looking for:** The technician provides daily IT onsite support for offices and production facilities in Clear Lake, Pasadena and other Indovinya sites as needed. They are responsible for managing service requests and incidents, supporting essential business systems and infrastructure, and collaborating with vendors as needed. All activities are performed in alignment with organizational standards for quality, safety, compliance, and accurate customer service procedures. **Prioritized Essential Job Functions, Authorities and Responsibilities** **With Minimal supervision and Moderate decision-making:** - The technician serves as the primary point of contact for IT service requests, providing both remote and deskside support to ensure timely resolution of incidents within established service levels. They collaborate with various resolver groups and other IT departments as necessary to address and close issues, while diligently capturing and recording high-quality information and actions. Additionally, the technician monitors ticket queues, responds promptly to new requests, tracks outstanding calls and work orders, and communicates progress and escalations to users to uphold the organization's commitment to customer focus - The technician serves as the primary focal point responsible for addressing region-specific IT requirements, which include global IT projects, vendor visits, local and regional controls, business development, issue escalation, licensing, and asset management. In executing these duties, the technician liaises with external support organizations and third-party suppliers to ensure effective collaboration and resolution of technical challenges. - Maintain accurate records of all IT assets by regularly tracking inventory and ensuring timely updates to asset information within the ServiceNow Configuration Management Database (CMDB). This includes verifying asset details, documenting changes, and reconciling discrepancies to support effective asset lifecycle management and compliance with organizational standards. Collaborate with relevant teams to ensure asset data integrity and facilitate audits or reporting requirements as needed. - The technician participates in broader Indovinya projects as deemed appropriate, including but not limited to acquisitions, disposals, major organizational restructuring initiatives, hardware refresh programs, and projects initiated by the IT department. - The technician provides training to users on standard desktop and local applications, ensuring they are proficient in essential IT tools. Additionally, the technician instructs users on the correct procedures for submitting service requests and incident tickets, promoting efficient issue resolution and adherence to organizational protocols. This focused training helps streamline support processes and enhances overall user productivity. **Additional Responsibilities** - Provide onsite support for the Dayton site once weekly - Regularly carries out all assigned responsibilities as part of their core duties. - Provides local language support on behalf of call center agents, functioning as an essential component of the Service Desk to facilitate effective communication and issue resolution. - Participates in and completes all company-mandated training programs. - Delivers advanced technology support for business-critical systems-such as Access Control, Human Resources, and Financial Systems-that require a higher level of expertise due to their significant operational impact. - Acts as the first point of contact for Site Management for all IT-related inquiries and issues when serving as the sole IT representative onsite, ensuring prompt and knowledgeable support. **Education / Experience / Skills Requirements** **Education and experience requirements:** - High School Diploma or GED required. - Associate degree in Computer Science, Information Technology, Electronics, or related field preferred **Certifications, licenses, or registrations:** - Certifications such as CompTIA A+ / Network+, Microsoft 365 Certified: Modern Desktop Administrator Associate, ITIL Foundation, or equivalent hands-on experience **Specific Skills and Knowledge** **A qualified candidate should have broad knowledge & exposure in the following areas:** **Technical Proficiency** - Endpoint administration: Expert-level troubleshooting for Windows 10/11 endpoints, drivers, profiles, GPOs, and application issues; proficiency with imaging and provisioning workflows (SCCM & Autopilot), device enrollment, compliance policies, and remediation scripts. - Microsoft 365: Strong working knowledge of Outlook, Teams, OneDrive, SharePoint, Office applications, and mobile app management, including data protection and collaboration features. - Networking fundamentals: Practical ability to diagnose connectivity (TCP/IP, DHCP/DNS, VLAN basics), Wi Fi client issues, VPN client problems, and to coordinate with network engineering on switch/WAP incidents. - Printing and peripherals: Experience supporting enterprise print services and MFPs, escalating to managed print vendors when appropriate. - Line-of-business apps: Familiarity with specialized manufacturing or engineering applications; capacity to support SAP GUI deployment/configuration. **Platforms & Tools** - Microsoft Intune (Endpoint Manager) for device and app lifecycle (policy, compliance, Win32 packaging, Autopilot). - Service desk and ticketing: Operates within our service desk processes; every request or incident is managed through tickets to ensure accountability and continual improvement. - ServiceNow CMDB awareness: Maintains accurate asset records and updates CI attributes aligned to asset lifecycle, change, and incident records (Tier 2 analysts are expected to reconcile data quality with the service desk). - Monitoring tools: Reads/acts on endpoint/network monitoring signals and collaborates with resolver groups (e.g., logic/health alerts for WAPs, switches). **Service Management & Process** - ITIL-aligned practices: Skilled in Incident, Request, Problem, and Change workflows; ensures precise ticket documentation, impact/urgency assessment, and clear work notes and user communication. - Escalation management: Functions as a focal escalation point and coordinates effectively with managed service partners, and third party suppliers drive timely resolution. - Knowledge management: Creates/updates knowledge articles, runbooks, and end user guides; contributes to continuous improvement of support procedures. **Communication & Collaboration** - Customer focus: Communicates clearly with users regarding status, next steps, and escalations; manages expectations and provides proactive updates on outstanding calls/work orders. - Cross-team coordination: Works closely with resolver groups (Network, Systems, EUC) and site operations; partners with vendors and MSPs on dispatches and specialized fixes. - Training support: Delivers concise user training on desktop apps and correct procedures for submitting service requests and incident tickets via the service desk. **Experience supporting multi site operations and coordinating onsite/remote dispatch with MSPs.** **What do we offer?** A competitive compensation package, including: - Health insurance - WellHub / TotalPass - Life insurance - And other exclusive benefits The division you'll be joining is a global leader in the chemical industry. We offer a broad portfolio of solutions and high delivery standards to markets such as Crop Solutions, Home and Personal Care, Coatings, Energy & Resources, and Performance Products. **Here, you can make a difference.** **Join us!** We're Indovinya, a top producer of chemical intermediates and surfactants. Our extensive portfolio is designed to meet our customers' most diverse needs. As producers of solutions used for crops, oil and gas, coatings, home and personal care, and other applications, we are present in the daily lives of millions worldwide. Through our increasingly sustainable chemistry, designed to meet the needs of each of our customers carefully, we want to transform our operations and products into something increasingly relevant for the planet. We are part of Indorama Ventures Public Company Limited, one of the world's leading petrochemical producers, and are present globally with manufacturing in Europe, Africa, Americas, and Asia-Pacific. With 18 plants, seven R&D centers, and an experienced management team, we have a strong track record of environmental stewardship. Our expertise lies in innovative, eco-friendly chemistry. Today, Indovinya emerges as a more robust and strategic company dedicated to driving new business opportunities while prioritizing the well-being of countless individuals as employees, customers, suppliers and mainly the communities close to our operations worldwide.