Systems administrator jobs in Janesville, WI

IT Coordinator Department: Firm Operations Reports To: Firm Accounting Director Status: Full-Time, Non-Exempt The IT Coordinator is an individual contributor responsible for supporting the firm's technology environment, ensuring reliable system performance, and providing hands-on technical expertise across hardware, software, and business applications. This role blends operational support with strategic planning-helping evaluate technology needs, strengthen IT processes, and contribute to long-term improvements that align with the firm's goals. The IT Coordinator works closely with internal teams, external vendors, and leadership to maintain a secure, efficient, and forward-looking technology infrastructure. Key Responsibilities Technical Support & Operations (Primary Focus) Provide day-to-day technical support for employees, including troubleshooting hardware, software, network, and peripheral issues. Maintain and monitor servers, workstations, mobile devices, and cloud-based systems. Oversee account provisioning, system access, and application configurations. Manage software installs, updates, and license tracking. Support cybersecurity initiatives, including patching, endpoint protection, MFA, access controls, and monitoring alerts. Maintain IT asset inventory (hardware and software), including procurement and lifecycle management. Document IT procedures, troubleshooting steps, and support standards. Supports training staff on firm software. Systems Administration Assist with administration of Microsoft 365, Entra, and other core business systems. Support data backup processes, retention schedules, and recovery testing. Monitor network performance; escalate issues to vendors as needed. Project & Strategic Planning Support Participate in IT planning discussions to identify opportunities to improve workflows, security, and system performance. Research emerging technologies, tools, and solutions that support the firm's long-term IT strategy. Assist in developing technology roadmaps and recommending system upgrades or process improvements. Support implementation of new technology initiatives, coordinating logistics, user communication, testing, and training. Provide insights to leadership on IT risks, efficiencies, and optimization opportunities. Facilitate sharing of best practices efficiencies. Vendor Management Work with third-party software vendors and service providers to support system reliability and project execution. Assist in evaluating vendor performance and researching new technology partners. Track service tickets. Qualifications Education & Experience Associate or bachelor's degree in information technology, Computer Science, or related field preferred. 5+ years of hands-on IT support experience. Experience in a professional service or multi-location environment a plus. Technical Skills Strong knowledge of Windows OS, Microsoft 365, Azure AD, and network fundamentals. Familiarity with cybersecurity tools and best practices. Experience with troubleshooting hardware, software, and cloud-based applications. Understanding of backup systems, endpoint management, and mobile device management (MDM). Experience contributing to IT planning, project coordination, or process improvement is preferred. Core Competencies Strong problem-solving and diagnostic skills. Excellent communication skills and the ability to support users at all technical levels. Ability to manage multiple priorities in a fast-paced environment. Detail-oriented with strong documentation habits. Proactive mindset with interest in long-term IT growth and strategy. Working Conditions Onsite presence required [insert schedule expectations]. Occasional after-hours support during system updates or outages. Ability to lift up to 40 lbs. (equipment).

Are you a skilled problem-solver who is always looking to sink your teeth into something new? A strong communicator who enjoys helping others? Clarity Technology Group, a Madison-based Managed Service Provider comprised of a hard-working and close-knit team, is searching for a new IT Systems Engineer. We maintain a flexible and relaxed office environment and work every day to exceed our clients' expectations. We offer comprehensive benefits to promote health and wellness among our staff. This is primarily an in-office position in Madison, WI with the opportunity to work remotely on occasion. We'll Provide: Collaborative environment, ability to learn about many different industries, flexible PTO, and opportunities to volunteer in the community with some great organizations Significant room for professional growth Health & dental, optional vision, a 401k plan, life insurance, and short and long term disability What You'll Do: Plan, design, implement, and support primarily Microsoft solutions both in the cloud and on-premises for organizations ranging from a dozen to hundreds of users Keep up with current and emerging technologies and help develop standards, processes, and procedures Implement and support Microsoft cloud technologies including O365, Azure, Entra ID, Intune, and SSO. Implement and support Microsoft on-premises technologies including Windows, Hyper-V, and AD. Perform network configuration and support including switches and firewalls Prepare and maintain system documentation and standards of work. Maintain exceptional customer service at all times Skills You'll Need: 2+ Years supporting Microsoft cloud technologies (O365, Azure, Entra ID, Intune, etc.) 2+ Years supporting Windows Server and Active Directory 2+ Years working with networking and firewalls 5+ Years combined IT support experience Enjoy working as part of a collaborative team and in a fast-paced environment Analytical thinking, problem solving, and the ability to learn quickly Associate's or Bachelor's degree in an Information Technology-related field is preferred Ability to work a light, rotating on-call schedule Technical curiosity Proficiency or familiarity with Connectwise, Datto, Ninja, or similar products Next Steps: Quick apply with your resume here

We are seeking a Senior Systems Engineer to play a pivotal role in transitioning from an old ALM to a new ALM within our global product teams. This position involves assisting with new features, designs, creating standardized processes, and managing changes. You will be central in reviewing processes, gathering feedback, creating best practices, and implementing changes. Responsibilities Assist global product teams in transitioning from an old ALM to a new ALM. Collaborate on the design and implementation of new features. Develop and implement standardized processes. Manage change and influence teams to adopt new practices. Review processes and gather feedback to improve systems. Create and implement best practices for system engineering. Essential Skills Bachelor's Degree. Minimum 6-7+ years of experience in Systems Engineering. Proficiency in systems engineering and design, particularly within the medical device sector. Familiarity with ISO, IEC, and FDA standards. Strong influencing and change management skills. Additional Skills & Qualifications Experience in med-device product development and associated regulations. Work Environment

Lead Systems Engineer/ Technical Architect This person will shape and lead the organization's technology vision by designing scalable, secure, and modern IT architecture. This role drives major technical initiatives, partners with leadership to define long-term strategy, and serves as a hands-on expert who elevates systems, infrastructure, and team capabilities. The ideal candidate blends strong architectural leadership with practical experience across cloud, security, and enterprise systems. Responsibilities Design and maintain the organization's overall technical architecture and roadmap. Lead large-scale technology initiatives and ensure cross-team alignment. Evaluate and implement enterprise applications, platforms, and infrastructure solutions. Perform hands-on system administration and contribute to security monitoring and incident response. Develop disaster recovery and business continuity plans to ensure resilience. Mentor and support technical team members, promoting best practices and knowledge sharing. Communicate architectural decisions and future-state strategies to leadership. Research emerging technologies and guide adoption of innovative solutions. Qualifications / Must Haves Bachelor's or Master's degree in Computer Science, IT, or related field. 8+ years of experience in IT engineering, administration, or architecture. Deep, hands-on Azure experience Deep, hands-on Microsoft 365 administration (not oversight → actual doing) Experience migrating from on-prem to cloud-first environments SASE (Secure Access Service Edge) - understanding & practical experience Solid networking fundamentals (routing, connectivity, hybrid networks) Experience designing and delivering large-scale, complex technical solutions. Strong problem-solving skills with the ability to lead high-impact troubleshooting. Proven ability to collaborate with both technical and non-technical stakeholders. Hands-on experience with system administration and security controls.

We are seeking a Senior Systems Engineer to play a pivotal role in transitioning from an old ALM to a new ALM within our global product teams. This position involves assisting with new features, designs, creating standardized processes, and managing changes. You will be central in reviewing processes, gathering feedback, creating best practices, and implementing changes. Responsibilities Assist global product teams in transitioning from an old ALM to a new ALM. Collaborate on the design and implementation of new features. Develop and implement standardized processes. Manage change and influence teams to adopt new practices. Review processes and gather feedback to improve systems. Create and implement best practices for system engineering. Essential Skills Bachelor's Degree. Minimum 6-7+ years of experience in Systems Engineering. Proficiency in systems engineering and design, particularly within the medical device sector. Familiarity with ISO, IEC, and FDA standards. Strong influencing and change management skills. Additional Skills & Qualifications Experience in med-device product development and associated regulations. Work Environment This position is based onsite in Waukesha, WI

Title: IT Support (Backfill) Contract: Long Term Scope of Work This is a Backfill IT Support (Deskside Support) position for one of our clients in Madison, Wisconsin. The selected candidate will provide on-site technical support covering IT infrastructure, networking, data center operations, and hardware troubleshooting. You will work closely with internal teams, customer teams, and remote technical specialists to identify and resolve issues efficiently. Responsibilities include monitoring system health, supporting network devices, troubleshooting VOIP phones, managing basic server tasks, and ensuring smooth day-to-day IT operations following SLA guidelines. Who We Are - Teceze Teceze is a global IT solutions and managed services provider, delivering end-to-end support across infrastructure, cloud, cybersecurity, and digital transformation. We specialize in providing reliable, secure, and scalable IT services that empower organizations to operate seamlessly. By joining Teceze, you become part of a highly collaborative and technically strong team focused on excellence, innovation, and customer success. This role is being offered as a backfill position for one of our key clients, ensuring continuity of operations and maintaining service quality on-site. Job Description: Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed • Basics knowledge / understanding of assigning switch ports to specific VLANs • Patch phone ports to switch as needed • Basic troubleshooting of Avaya VOIP phones (knowledge on basic configuration) • Troubleshoot issues with fiber links between switches - Able to visualize errors and communicate to remote technical teams • Troubleshoot and replace network switch chassis blades when required • Good to have understanding of any Data Center Infrastructure Management Application • A periodic (minimum twice weekly) visual check of the IDF rooms for cooling and power status (specifically UPS alarms and PDU health) Control-M, EMC Avamar, Data Domain • Basic Knowledge of Monitoring tools such as Solarwinds, etc… • Networking and Operating System basics • Assist network and data center admins (Internal, Customer and Vendor) as required during the course of technical troubleshooting • Basic knowledge about Hardware like Servers, Storage devices • Knowledge to understand Monitoring Tool outcome • Basic knowledge of ITSM tool preferably ServiceNow • Basic knowledge Backup technologies preferably EMC Avamar • Basic knowledge of Operating Systems- Windows 2003 servers Enterprise/Standard Edition, UNIX & linux • Basic knowledge about Windows 2003 Active Directory structure, MS Exchange 2003 and File/Print Server • Experience in SLA base environment • Knowledge on Server Performance monitoring preferred • Candidate should have minimum 3-5 years' experience in above mentioned area give me the scope of the job and who we are and how to apply

GovCIO is currently hiring for a Windows Administrator, tocreate and maintain team technical instructions, operating procedures and policies as needed.This position will be located in Radford, VA and will be a remote position. **Responsibilities** This position is for a Senior Systems Administrator supporting the Windows team. This is currently a mixed and growing environment of Windows 2019 and Windows 2022. This position will work with the existing Windows team to manage, maintain, deploy, troubleshoot, and support servers for a mixed customer environment. This position will plan, execute, and implement new system HW and SW and create and maintain team technical instructions, operating procedures and policies as needed. This position will need to be adept at monitoring and tuning system performance, ongoing operation of the servers, hardening of the servers and reporting of the overall security and operational status. The position will also recommend improvements to the enterprise and manage new SW/HW integrations when required while also providing utilization reports using existing tools to identify problems and corrective actions as needed. The position will need excellent communication and team skills. This position will provide support towards the lifecycle of a mixed environment of vendor equipment in the datacenter to include firmware version control and periodic preventive maintenance. This position will also need to be able to recommend, demonstrate, and implement technologies to help expand, upgrade, and increase efficiencies to the current environment. **Qualifications** High School with 6 - 9 years (or commensurate experience) Required Skills and Experience + Clearance Required: Secret + CompTIA Security+.Computing Environment (CE) Certification (i.e., Microsoft Certified Solutions Expert(MCSE), Server+, Cisco Certified Network Associate (CCNA), RedHat, Palo, etc.,can be waived for 30 days after project join date. + Experience in Computer Science or IT. + 5+ years' experience as a Windows Systems Administrator or Engineerwith 3+ years' experience in automating assigned tasks + 5+years' installing, configuration, maintaining, and troubleshooting complex applications and websites (Internet Information Services (IIS)), Apache, etc.). + 5+ years' experience working in an environment with complex networking solutions with senior level fundamental knowledge in networking principles, + Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), Simple Mail Transfer Protocol (SMTP), Simple Network Management Protocol (SNMP). + Five or more years' experience managing enterprise level Active Directory Structures. + 5+ years' experience creating and maintaining complex MS Group Policy implementations. + 5+ years' experience creating, maintaining, following Standard Operating Procedures for repeatable processes, disaster recovery, and common problem resolution. + Strong interpersonal skills and willing to be a team player. ***PENDING CONTRACT AWARD*** Preferred Skills and Experience: + Bachelor's degree in computer science + 3+ years' experience supporting Cybersecurity patch management and Security Technical Implementation Guides (STIG), SRG, RMF, SCA-V, and CyberOperational Readiness Assessments (CORA). **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $85,000.00 - USD $113,000.00 /Yr. Submit a referral to this job (************************************************************************************************************************** **Location** _US-Remote_ **ID** _2025-6762_ **Category** _Information Technology_ **Position Type** _Full-Time_

Job DescriptionUnder the general supervision of the IT Solutions Center (ITSC) Supervisor this position is responsible for assisting Infrastructure Team Lead with the technical and business analysis for infrastructure services utilized by ETF including network and server hardware, software, and services. This responsibility includes working with BITS managers and other team leaders in ETF and DET to provide consistent, coordinated services, and ensuring high quality services for all functions provided by the infrastructure team. In addition, this position assists in coordination of service provisioning and infrastructure hosting from DET, working under the guidance of the Infrastructure Team Lead to ensure ETF is following infrastructure best practices and procedures, technical troubleshooting to resolve system issues with project and business teams across the agency and integrate business needs with IT systems and development, technical solutions, upgrades, and infrastructure changes. This position provides customer service and consulting support on a broad array of technical services and participates in projects from genesis through implementation and completion. The incumbent will assist in providing recommended configurations of hosted virtualized servers, security systems (firewalls and content filters), and network configurations as well as manage and configure Manage Engine design and coordination for application deployment, Windows desktops images, and an Office365/MS Teams. The ability to function with an enterprise perspective and to work with DET, our infrastructure provider, and ETF technical staff, BITS management, and business staff on technical design and business issues is critical. 1. Knowledge supporting IAM and Directory services such as: Microsoft Active Directory, LDAP, DFS, Replication and Synchronization of LDAP directories. (8 years) 2. Knowledge of Group Policy, Backup and Restore, Trust relationships, Active Directory sites and services. (8 years) 3. Knowledge managing IAM and Directory security and account administration. (Preferred Skill) 4. Knowledge of Directory technologies (for example: Partitions, Schema, Replicas, Function Roles, Replication Services, Domain Name System (DNS), Certificate Services, Federation Services, Security Policies, Backup and Restore). (5 years) RequirementsTop Skills & Years of Experience: 1. Knowledge supporting IAM and Directory services such as: Microsoft Active Directory, LDAP, DFS, Replication and Synchronization of LDAP directories. (5 years) 2. Knowledge of Group Policy, Backup and Restore, Trust relationships, Active Directory sites and services. (5 years) 3. Knowledge of Directory technologies (for example: Partitions, Schema, Replicas, Function Roles, Replication Services, Domain Name System (DNS), Certificate Services, Federation Services, Security Policies, Backup and Restore). (3 years) Nice to Have: 1. Knowledge managing IAM and Directory security and account administration. (Preferred Skill)

Woodward is committed to creating a great workplace for all team members. Our company and its members are committed to acting with integrity, being respectful and accountable to one another, and staying humble and driven, while maintaining the highest professional and ethical standards. We are steadfastly committed to attracting the best talent across our communities creating a rewarding workplace. Together we are fulfilling our purpose to design and deliver energy control solutions our partners count on to power a clean future. Woodward supports our members' wellbeing and regularly benchmarks with other companies in our industry to offer an extensive Total Reward package for this position. Salary will be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Estimated annual base pay: $78,000(minimum) - $102,000(midpoint) - $125,000(maximum) All members included in annual cash bonus opportunity. 401(k) match (4.5%) Annual Woodward stock contribution (5%) Tuition reimbursement and Training/Professional Development opportunities for all members 12 paid holidays, including floating holidays. Industry leading medical, dental, and vision Insurance upon date of hire Vacation / Sick Time / Vacation Buy-up / Short Term Disability / Bereavement leave. Paid parental leave. Adoption Assistance Employee Assistance Program, including mental health benefits. Member Life & AD&D / Long Term Disability / Member Optional Life Member referral bonus Spouse / Child Optional Life / Optional AD&D / Healthcare and Dependent Care Flexible Spending Voluntary benefits, including: Home / Auto Insurance discounts Whole Life Insurance / Critical Illness Insurance / Legal Assistance / Military Leave Key Responsibilities: System Monitoring: Independently monitor and analyze system and database performance using advanced tools and custom scripts, proactively identifying and addressing performance issues, and escalating complex anomalies as needed. Infrastructure Optimization: Analyzes and recommends improvements to IT infrastructure across Windows, Unix, and/or database environments to enhance performance, reliability, and efficiency that support business objectives. Troubleshooting: Diagnoses and resolves complex system and/or database issues using technical expertise and established procedures, providing support for escalated user problems and system errors across infrastructure components. Available to work after hours and/or weekends, and on-call, as required. Team Support: Provides informal guidance and technical assistance to new and existing team members to foster a collaborative work environment. Documentation: Maintains detailed and accurate documentation of infrastructure, system, and database configurations, procedures, and changes to support operational consistency and audit readiness. Generates and analyzes system activity reports, contributes to documentation standards, and ensures updates reflect current environments and best practices. Key Skills: Network: Working knowledge of networking concepts and commands across Windows, Unix, and/or database environments, with the ability to configure and troubleshoot network connectivity issues related to system or database operations. Administration: Experienced in administering and maintaining Windows, Linux, and/or database server environments to ensure high availability, performance, and security. Performs routine maintenance, monitors system health, applies updates and patches, and troubleshoots server-related issues to support stable and efficient operations. Problem Solving: Skilled in diagnosing and resolving complex infrastructure issues using technical expertise, analytical thinking, and industry best practices. Proactively identifies root causes, implements effective solutions, and supports continuous improvement of system reliability and performance. Security Implementation: Experienced in implementing, managing, and maintaining security protocols across Windows, Unix, and/or database environments. Skilled in configuring user permissions, access controls, and encryption settings to protect infrastructure and data integrity. Capable of conducting routine security audits and ensuring compliance with organizational policies and industry best practices. Cloud Computing: Working knowledge of cloud-based infrastructure services, including deployment, configuration, and management of resources. Supports hybrid environments by integrating cloud services with on-premises systems to enhance scalability, availability, and operational efficiency. Scripting and Automation: Adept in developing and refining scripts to automate administrative tasks such as system monitoring, user and permission management, and/or database maintenance. Leverages automation to streamline operations, reduce manual effort, enhance system efficiency, and support proactive troubleshooting and reporting. Virtualization : Skilled in deploying, configuring, and managing virtual machines across Unix, Windows, and/or database environments. Supports resource optimization, system scalability, and high availability through effective virtualization strategies and routine maintenance of virtual infrastructure. Multi-site support - Support and maintain IT operations across a multi-site global infrastructure. Assist in optimizing system performance and ensuring service availability by proactively monitoring systems and responding to escalated issues. Contribute to the standardization of support practices across regions, using automation and scripting tools where appropriate to improve efficiency. Collaborate with regional teams and stakeholders to support cross-site initiatives and ensure alignment with broader IT objectives. Provide guidance to Level 1 administrators and participate in knowledge-sharing to strengthen team capabilities. Technical Communication: Effectively communicates complex technical concepts to both technical teams and non-technical stakeholders. Translates technical details into clear, actionable information to support collaboration, documentation, and informed decision-making. Data Protection and Recovery Strategies: Skilled in implementing, managing, and optimizing backup and recovery solutions. Supports the development of disaster recovery procedures by contributing to risk assessments, testing protocols, and recovery optimization efforts. Ensures data integrity, minimizes downtime, and assists in aligning backup strategies with business continuity requirements. Application window is anticipated to close 3 days from original posting date. This information is provided in compliance with the Colorado Equal Pay for Equal Work Act and is the company's good faith and reasonable estimate of the compensation range and benefits offered for this position. The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons. This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). All applicants must be U.S. Persons within the meaning of the ITAR and EAR, or eligible to obtain all required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce. The ITAR defines a U.S. Person as a U.S. citizen or national, lawful permanent resident (i.e., 'Green Card holder'), or a protected person (e.g., asylee, or refugee). Woodward is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex (including sexual orientation and gender identity), national origin, age, disability, protected veteran status, or any other category protected under federal, state, or local laws. #LI-Hybrid

Are you ready to bring your Network Technology expertise to one of the Top 100 Insurance Agencies in the U.S. and proudly Great Place to Work Certified, 2025? Join TRICOR, LLC as a Network Administrator and discover what the best work of your career could be like! This role will work from our Madison, WI location. What You'll Do: * Maintain, configure, and monitor network systems and servers * Troubleshoot and resolve advanced network issues * Support disaster recovery planning and infrastructure documentation * Implement and maintain network security (firewalls, VPNs, access controls) * Manage data circuit installs/disconnects, phone number porting, and vendor invoices * Support Fortinet products, equipment lifecycle, and integration for acquired agencies What You Bring: * Degree in IT/CS or 2+ years' experience (or equivalent) * Hands-on Fortinet experience or similar (required) * Hands-on experience with email authentication protocols including: SPF, DKIM and DMARC or similar (required) * Strong understanding of network infrastructure, routers, switches, firewalls * Valid driver's license * Ability to create technical documentation * Strong communication and organizational skills Preferred: LAN/WAN/VPN knowledge, Windows OS familiarity, Epic experience (not required) Join a team where your work truly supports our people, our clients, and our growth. Apply today to be part of TRICOR's trusted IT team!

Full-time Description IT Systems Engineer - Cloud, Data & Systems Join Certco's IT team and take charge of our cloud infrastructure, enterprise systems, and data integration! If you're a hands-on problem solver with experience in Azure/AWS, ETL, SQL, and virtualization, we want you. Provide advanced support, optimize systems, and help drive our technology forward. What You'll Do: Manage Azure & AWS cloud resources, storage, and virtualized servers Support ETL workflows and SQL databases Provide Tier 1-3 help desk support and participate in on-call rotation Assist with enterprise IT systems design, monitoring, and optimization What You Bring: 3+ years in systems engineering or IT infrastructure Hands-on experience with ETL tools (SSIS, Pentaho, Talend), Azure/AWS, and enterprise storage Strong knowledge of Windows Server, Active Directory, virtualization (VMware/Nutanix), and scripting (PowerShell, Python, SQL) Excellent troubleshooting, communication, and documentation skills Why Join Certco: Collaborative and innovative IT environment Opportunity to work on cloud, data, and enterprise systems Competitive pay, benefits, and room to grow Support local independent grocery stores and work alongside amazing employees in a company culture like no other - an IT role with real impact and heart. Apply now and be part of something special! Requirements Position Summary This role is responsible for participating in the design, implementation, and maintenance enterprise systems and infrastructure, with a strong focus on data integration, cloud services, and advanced help desk support. The ideal candidate will have hands-on experience with ETL tools, database management, cloud platforms (Azure and AWS), and enterprise storage systems, and server virtualization. Essential Job Functions ETL & Database Management Support ETL tools and workflows for data integration and transformation. Maintain and troubleshoot Microsoft SQL databases to ensure performance and reliability. Cloud Infrastructure Manage and support storage and compute resources in Microsoft Azure, to include health monitoring, capacity and performance, security and compliance, backup and replication, cost tracking, and incidence response. On a monthly basis, review capacity planning, disaster recovery, compliance, and cost optimization. Server Virtualization and Storage Systems Maintain and support Network Attached Storage (NAS) systems for enterprise use. Ensure data integrity, backup, and disaster recovery protocols are in place. Support & Operations Provide Tier One, Two, and Three Help Desk Support for escalated technical issues. Participate in a rotating on-call support schedule to ensure 24/7 system availability. Assist in vulnerability assessments and patch management. Track open tickets: follow-up with the requestor and others assigned to determine and communicate the progress of the ticket or request. Ability to meet SLA requirements. Systems Engineering Assist with design and deploying enterprise IT systems and services. Monitor system performance and implement improvements to optimize uptime and efficiency. Knowledge, Skills, and Abilities Virtualization and Infrastructure, to include Nutanix and VMware. ETL and Data Integration - hands-on skillset with ETL tools, data transformation, and solid understanding of APIs and data pipelines. Enterprise IT systems - experience with ERP, CRM, and WMS systems, middleware and integration platforms, and scripting (PowerShell, Python, SQL). Advanced Support and Troubleshooting - deep knowledge of Windows Server OS, Active Directory, DHCP, GPOs, DNS. Be able to quickly obtain root cause analysis for complex issues. Strong understanding of ITIL - Incident, Problem, and Change Management. General understanding of project management fundamentals such as Agile or Waterfall. Ability to effectively collaborate with members of the IT and business teams. Strong documentation and communication skills. Excellent troubleshooting and problem-solving skills. Ability to work independently and as part of a team in a fast-paced environment. Education and Experience Bachelor's degree in Computer Science, Information Technology, or related field. 3+ years of experience in systems engineering or IT infrastructure roles. Proficiency with ETL tools (e.g., Pentaho, Talend, SSIS). Strong knowledge of Azure and AWS environments. 3+ years of experience with enterprise storage solutions. Certco is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Are you a skilled problem-solver who is always looking to sink your teeth into something new? A strong communicator who enjoys helping others? A Madison-based Managed Service Provider comprised of a hard-working and close-knit team is searching for a new IT Systems Engineer. We maintain a flexible and relaxed office environment and work every day to exceed our clients' expectations. We offer comprehensive benefits to promote health and wellness among our staff. This is primarily an in-office position in Madison, WI with the opportunity to work remotely on occasion. We'll Provide: Collaborative environment, ability to learn about many different industries, flexible PTO, and opportunities to volunteer in the community with some great organizations Salary of $85,000-$100,000 Significant room for professional growth Health & dental, optional vision, a 401k plan, life insurance, and short and long term disability What You'll Do: Plan, design, implement, and support primarily Microsoft solutions both in the cloud and on-premises for organizations ranging from a dozen to hundreds of users Keep up with current and emerging technologies and help develop standards, processes, and procedures Implement and support Microsoft cloud technologies including O365, Azure, Entra ID, Intune, and SSO. Implement and support Microsoft on-premises technologies including Windows, Hyper-V, and AD. Perform network configuration and support including switches and firewalls Prepare and maintain system documentation and standards of work. Maintain exceptional customer service at all times Skills You'll Need: 2+ Years supporting Microsoft cloud technologies (O365, Azure, Entra ID, Intune, etc.) 2+ Years supporting Windows Server and Active Directory 2+ Years working with networking and firewalls 5+ Years combined IT support experience Enjoy working as part of a collaborative team and in a fast-paced environment Analytical thinking, problem solving, and the ability to learn quickly Associate's or Bachelor's degree in an Information Technology-related field is preferred Ability to work a light, rotating on-call schedule Technical curiosity Proficiency or familiarity with Connectwise, Datto, Ninja, or similar products Next Steps: Quick apply with your resume here OR Get a head start on our application and aptitude testing process here: ********************************************************************

This role is with Epic. Epic uses RippleMatch to find top talent. Infrastructure Engineer Power High-Reliability Healthcare Systems Design, build, coordinate, and maintain our multi-tenant, high-complexity, enterprise scale hosting architecture. We have opportunities for all experience levels. Whether you're just starting in your career or have decades of experience, you're looking to get in the weeds with technical infrastructure engineering or want to develop Infrastructure as Code solutions, or are interested in learning more about the systems that support the nation's best healthcare systems, we have an opportunity for you. Infrastructure Engineers specialize in different areas. Experience and/or interest in different technologies can be discussed during the recruitment process. Infrastructure Engineering Areas: Security, Network, Network Security, Network Services, DevOps, Cloud, SAN & Backup, Virtualization, & Windows. Experience our state-of-the-art campus, eat delicious food, and travel the world. We don't believe in cubicles. (Well, we believe they exist , but…) Our uniquely themed campus was designed to heighten your ability to get stuff done in your office, a conference room, or by the fireplace in a comfy chair. For lunch, visit King's Cross or Cassiopeia for a wide array of meal options, or go to one of our smaller, themed bistros, featuring wood-rotisserie, pan-Asian, and Latin-inspired cuisine. All meals are restaurant-quality but cost only a few dollars, and they're prepared by a team comprised of kitchen talent from restaurants around the country. And, after five years here, you'll earn a four-week sabbatical anywhere in the world. Staff have kayaked in Patagonia, attended a Beyoncé concert in Ireland, built a library in Tanzania, and run a marathon in Antarctica. Live affordably in a city known for its rising tech talent. Epic is located just outside Madison, Wisconsin, which is the second fastest growing market for tech talent in the United States, home to the state capital, and the University of Wisconsin. Madison has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), fittest city in America (Fitbit), and, for the gamers, is one of a handful of US cities to have a Killer Queen arcade game, located at Madison's first arcade bar. More than just important work. We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants, which give you an even greater stake in the success of Epic and our customers. Healthcare is global, and building the best ideas from around the world into Epic software is a point of pride. As an Equal Opportunity Employer, we know that inclusive teams design software that supports the delivery of quality care for all patients, so diversity, equity, and inclusion are written into our principles. Research has shown that job-seekers who are women, LGBTQ+, or members of historically underrepresented communities are less likely to apply for roles they don't seem completely qualified for, so we encourage all who are interested to apply. Please see our full non-discrimination statement at ***************************** Requirements Relocation to Madison, WI area (reimbursed) BS/BA or greater in Computer Science, CIS, IS, IT, or a related field A history of academic excellence or professional success Eligible to work in the United States without visa sponsorship (persons with appropriate qualifications and eligible for TN status under NAFTA may apply) Available to work 1st, 2nd, or 3rd shift COVID-19 vaccination As a member of the Hosting team at Epic, you'll be responsible for the confidentiality, integrity, and availability of Epic Hosting. Those responsibilities include: Following policies and procedures and escalating when policies or procedures are not followed Escalating potential security incidents and providing relevant information Meeting all security responsibilities defined in policies and procedures

Job Description Job Title: Bilingual Spanish-English Traveling Site Administrator Job Type: Full-Time About Reich Installation Services, Inc. Reich Installation Services, Inc. (RIS) specializes in the installation of automated material handling and racking systems at large-scale industrial sites across the U.S. Our projects are located on active construction job sites where precision, coordination, and efficiency are critical. We are currently seeking a Bilingual Spanish-English Traveling Site Administrator to support our dynamic field operations and management teams. What to Expect in This Role This is a 100% travel-based position. You'll begin at a designated job site for an initial 4-6 month project phase, and then transition to the next site as projects are completed. Each job site typically has 100-150 employees, including both Reich Installation Services and RM employees. You'll be working in an active construction environment-which means being comfortable with physical activity, noise, dust, and wearing required PPE (e.g., safety shoes). This role is hands-on and critical in ensuring smooth administrative, HR, payroll, and housing operations on-site. Key ResponsibilitiesInventory & Supply Management Manage inventory for Hilti tools, RIS materials (including tool room), machinery, and other equipment. Keep supply and inventory trackers updated and accurate. Ensure materials are accounted for, organized, and accessible. Employee Coordination & Housing Work closely with the on-site management team to organize RIS and RM employees. Collaborate with the Housing Coordinator and HR Assistant to support onboarding and employee housing logistics. Track and manage housing assignments and updates. HR Policies & Support Act as an on-site point of contact for HR-related matters. Ensure employee adherence to company policies and local/state labor laws. Support or lead incident investigations, compliance trainings, and HR documentation as needed. Timesheet & Payroll Assistance Oversee timely and accurate timesheet submissions for all crew members. Assist with ADP data entry and updates to support payroll processing. Address timekeeping discrepancies or issues on-site. Safety & Incident Reporting Serve as backup to the Safety Coordinator for logging and managing incidents. Help maintain a strong safety culture by supporting compliance and reporting processes. Administrative & Operational Support Provide day-to-day administrative support to on-site managers. Coordinate logistics, update housing logs, manage documentation, and support general site operations. Qualifications Bilingual (Spanish & English) - spoken and written communication required. Willing and able to travel 100% of the time to job sites across the U.S. Comfortable working in active construction environments (loud, physical, PPE-required). Experience supporting large teams (100-150 employees preferred). Proficient in Microsoft Excel (data tracking, spreadsheets, housing logs). Experience with ADP or other payroll/timesheet systems. Solid understanding of HR policies and labor compliance standards. Highly organized, proactive, and able to multitask under pressure. Strong interpersonal and communication skills. Eager to learn and adapt to new software and tools. Benefits Competitive salary Health, dental, and vision insurance Company-sponsored 401(k) Paid time off (PTO) Housing benefits (based on eligibility and site assignment) Work Environment Active construction site - must be comfortable with noise, dust, physical activity, and safety protocols. Safety shoes/PPE required Fast-paced, team-oriented environment with a strong focus on safety and accountability. Reich Installation Services, Inc. is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.

Sub-Zero, Wolf, and Cove are the leading manufacturers of luxury kitchen appliances. We are a long-standing, family-owned company in the Madison area. Icons of design and paragons of performance and quality, Sub-Zero, Wolf, and Cove are the refrigeration, cooking, and dishwashing specialists found in the world's most luxurious homes. We look for team members who are driven by innovation and excellence, striving to serve our customers by doing what is right-with integrity, teamwork, and accountability. Team Description Our IT CRM (Customer Relationship Management) team is integral to delivering a luxury experience to our customers. This individual will join an established team with a focus on enhancing and delivering capabilities for B2B and B2C relationship management. Our mission is to deliver innovative and sustainable solutions to support an end-to-end seamless experience across Marketing, Sales, and Service touchpoints. Growth and development are important aspects of this position. Whether you aspire to be a leader or a technical expert, this position will set you up for success in the future. Primary Responsibilities This position requires a strong understanding of quality software delivery, internal and external customer needs, and the ability to translate business needs into scalable, secure Azure-based and Microsoft Dynamics solutions. The role involves working closely with technical personnel, business stakeholders, and participating in cross-functional project teams. Strong interpersonal and communication skills are essential. · Design, develop, and maintain cloud-native applications using Azure services such as Azure Functions, Logic Apps, App Services, and Azure SQL. · Build and manage CI/CD pipelines using Azure DevOps to ensure reliable and repeatable deployments. · Collaborate with business analysts and stakeholders to gather requirements and translate them into technical specifications. · Participate in all phases of the software development lifecycle, including planning, development, testing, deployment, and support. · Ensure applications meet performance, scalability, and security standards. · Provide second-level support for Azure-based applications and services, resolving issues escalated from help desk or analyst teams. · Write and execute unit, integration, and system test plans to validate functionality and performance. · Create and maintain technical documentation for solutions, processes, and configurations. · Stay current with Azure platform updates, best practices, and emerging technologies, and provide recommendations for adoption. · Strong communication skills to effectively interact with both technical and non-technical stakeholders. · Ability to conceptualize solutions from both a technical and business perspective. · Collaborative mindset with a focus on team success and knowledge sharing. · Adaptability to changing priorities and openness to feedback. · Analytical thinking and problem-solving skills with a proactive approach to challenges. · High level of accountability and ownership of deliverables. Qualifications: (Required) · Bachelor's degree in software engineering or related field of study · 3+ years of experience in software development with a focus on Azure cloud technologies. · Experience with Azure DevOps, Git and Agile Methodologies · Familiarity with relational and non-relational databases, including Azure SQL · Must be detail-oriented with strong analytical and problem-solving abilities · Must be able to work independently and as a part of a development team working on small, medium, large, and enterprise projects · Knowledge of commonly used concepts, practices, and procedures within a particular field · Possess strong communication skills · A thorough understanding of relational database practices · Familiar and experienced with major enterprise database programs such as SQL Server or cloud data storage · Familiar with data modeling tools and methodologies, and knowledgeable in database system applications and stored procedures · A wide degree of creativity and latitude · Languages such as C#, ASP.Net, PowerShell, Python · Experience with SOA/web services design and programming Qualifications (Preferred) · Microsoft Power Platform experience · Microsoft Dynamics experience - Sales, Service, and Marketing We value our employees by providing: · Competitive compensation based on skills · Industry-leading health, dental, and vision plans · Generous 401 (K) savings and profit sharing · On-site UW Health clinic, fitness center, and walking paths · Education assistance and internal training programs · Electric vehicle charging · Maternity & paternity leave · Interested in learning more about the robust benefits package we offer? Click here! · Hybrid work environment This position requires a pre-employment drug/alcohol test and background check, which will be administered after a conditional job offer is extended. A negative drug/alcohol test result is required for employment. Refusal to take the test or a positive result may disqualify a candidate from further consideration. All drug testing will be conducted in accordance with federal and state laws.

Description We are committed to hiring top talent into our operations teams to deliver world-class services. We look for self-motivated and goal-oriented people eager to learn our trade and be a part of our growing team. We value individuals who are problem solvers, team workers and maintain a bright, positive attitude. If you like a fast-paced work environment to learn lifelong skills, we welcome your completed application. Position Location: 200 Travis Ln, Waukesha, WI 53189 with travel to other ThermTech locations in Waukesha and New Berlin Position Hours: Primarily 7:30 AM - 4:00 PM Monday - Friday however, this position must ensure that production functions are maintained 24/7, potentially requiring on-call availability. Position Salary: $70,000 - $82,000 Salaries are based on a number of factors, including the skills and experience of the candidates. It is common to be hired at the lower to middle end of a salary range and while it is possible to be hired at the higher end, it often requires unique circumstances, such as proven expertise. Company Benefits: Health Insurance Dental Insurance 401(k) - Company matched 50% on the 1st 4%. Paid Time Off - Accrued annually with 80 hours for the first year of service 8 Paid Holidays Basic Life and AD&D Insurance at no cost to employee Optional Voluntary Life Insurance Short-Term and Long-Term Disability Plans at no cost to the employee Health Savings Account (HSA) for employees enrolled in ThermTech's Insurance ThermTech provides the opportunity to earn enough HSA funds to offset the deductible of health insurance when employee and spouse (if applicable) have a yearly physical with ThermTech's On-Site Clinic and participate in the Employee Wellness Program. Employee assistance program: Confidential 24/7 support and short-term counseling Tuition reimbursement / Professional development assistance. Other: On-site Clinic services (On-demand Urgent and Primary Care, Virtual Video Visits, Chiropractic Care, and Health Coaching) available to all employees and their family, at no additional costs, even if they are not covered by ThermTech's health insurance. Discounted Standard Process supplements. Free Uniforms, Safety Equipment, and Employee recognition (PIN) program For more information, please visit our website: ***************** : Summary: The Systems Engineer plays a critical role in maintaining the reliability, security, and performance of ThermTech's IT infrastructure. This position is responsible for the provisioning, configuration, operation, and maintenance of servers, virtualization platforms, networking hardware, storage, and related systems. The Systems Engineer ensures that the IT environment is secure, resilient, compliant with internal policies and regulatory frameworks (such as CMMC Level 1 / NIST 800-171 / ITAR), and optimized to provide a seamless user experience. This role reports to the IT Manager, provides Tier 2 and Tier 3 support, collaborates closely with other IT team members, and may mentor junior staff. The Systems Engineer works within defined change management processes and contributes to continuous improvement of ThermTech's security and operational maturity. Job Duties & Responsibilities (Essential Functions): Perform daily monitoring of system, server, network, and security logs to ensure performance, availability, and security events are addressed. Verify backup completion and remediate failures as needed. Apply software, system, and firmware patches according to patch/change management schedules. Administer Active Directory, DNS, DHCP, Office 365, and virtualization platforms such as Hyper-V or VMware. Configure and maintain switches, firewalls, wireless systems, and VPNs. Implement least privilege access controls and MFA; support vulnerability remediation activities. Maintain accurate system documentation, configuration standards, and asset inventories. Participate in incident response efforts and provide Tier 2/3 support for escalated issues. Collaborate with IT team members and business stakeholders and may mentor junior IT staff. The statements herein are intended to describe the general nature and levels of the works performed by employees but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, the job description does not constitute a written or implied contract for employment. ThermTech reserves the right to revise or change job duties and responsibilities as the need arises. Minimum Requirements: Applicants must be legally entitled to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, a non-resident, authorized to work in the U.S. without ThermTech sponsorship). ThermTech does not sponsor visas, either at time of hire or at any later time. This position must satisfy ITAR (DSP-5) compliance requirements; therefore, candidates must be a lawful permanent resident [8 U.S.C. 1101(a)(20)] or a protected individual [8 U.S.C. 1324b(a)(3)]. Employment of Foreign Persons(s) [22 CFR 120.63] will be contingent on receiving the DSP-5 license from the US State Department. All hires are contingent upon a 9-panel hair follicle drug test & background check. May be required to work any shift, including weekends. Physical & Mental Demands: The following physical and mental demands consist of but are not limited to the following: Must be able to work in a standing position for extended periods in a non-climate controlled industrial environment Ability to bend, pull, stoop, and reach to perform functions. Capable of lifting and carrying at least 25-pound objects throughout shift Must be exposed to heat, fumes, noise, humidity, etc. Must have the cognitive and mental capacity to perform essential job functions. Must demonstrate the ability to read, write, and communicate in the English language. Visual acuity to read documents, computer screens, files, etc. Ability to hear in person and via phone. Education (Required): Associate degree, or higher, in Information Technology, Computer Networking, Computer Science, or related field. Certifications (Preferred): CompTIA Network+, Server+, Security+, Cisco CCENT or higher, Microsoft MCSA/MCSE, ITIL Foundation. Experience (Required): 2 or more years of experience in system and/or network administration within a business or enterprise environment. Required Technical Skills: Windows Server and/or Linux administration Virtualization (Hyper-V, VMware, or Proxmox) Active Directory, DNS, DHCP, Group Policy Office 365 / Exchange administration LAN/WAN networking and wireless systems (Fortinet experience a plus) Commercial-grade firewalls and UTM platforms (FortiGate experience a plus) Backup and disaster recovery tools Required Soft Skills: Strong analytical and problem-solving abilities Excellent written and verbal communication Ability to handle high-pressure situations professionally Self-motivated and able to work independently or collaboratively Strong attention to detail and commitment to documentation ThermTech does not accept unsolicited resumes from staffing agencies, headhunters, recruiters, and/or placement agencies. Please do not directly contact our executives or managers via email or phone or by other means. Your correspondence will not be returned. All communications of this nature should be directed to *********************. Type: Full-time Pay: $70,000.00 to $82,000.00 per YEAR

Sub-Zero, Wolf, and Cove are the leading manufacturers of luxury kitchen appliances. We are a long-standing, family-owned company in the Madison area. Icons of design and paragons of performance and quality, Sub-Zero, Wolf, and Cove are the refrigeration, cooking, and dishwashing specialists found in the world's most luxurious homes. We look for team members who are driven by innovation and excellence, striving to serve our customers by doing what is right-with integrity, teamwork, and accountability. Team Description Our IT CRM (Customer Relationship Management) team is integral to delivering a luxury experience to our customers. This individual will join an established team with a focus on enhancing and delivering capabilities for B2B and B2C relationship management. Our mission is to deliver innovative and sustainable solutions to support an end-to-end seamless experience across Marketing, Sales, and Service touchpoints. Growth and development are important aspects of this position. Whether you aspire to be a leader or a technical expert, this position will set you up for success in the future. Primary Responsibilities This position requires a strong understanding of quality software delivery, internal and external customer needs, and the ability to translate business needs into scalable, secure Azure-based and Microsoft Dynamics solutions. The role involves working closely with technical personnel, business stakeholders, and participating in cross-functional project teams. Strong interpersonal and communication skills are essential. * Design, develop, and maintain cloud-native applications using Azure services such as Azure Functions, Logic Apps, App Services, and Azure SQL. * Build and manage CI/CD pipelines using Azure DevOps to ensure reliable and repeatable deployments. * Collaborate with business analysts and stakeholders to gather requirements and translate them into technical specifications. * Participate in all phases of the software development lifecycle, including planning, development, testing, deployment, and support. * Ensure applications meet performance, scalability, and security standards. * Provide second-level support for Azure-based applications and services, resolving issues escalated from help desk or analyst teams. * Write and execute unit, integration, and system test plans to validate functionality and performance. * Create and maintain technical documentation for solutions, processes, and configurations. * Stay current with Azure platform updates, best practices, and emerging technologies, and provide recommendations for adoption. * Strong communication skills to effectively interact with both technical and non-technical stakeholders. * Ability to conceptualize solutions from both a technical and business perspective. * Collaborative mindset with a focus on team success and knowledge sharing. * Adaptability to changing priorities and openness to feedback. * Analytical thinking and problem-solving skills with a proactive approach to challenges. * High level of accountability and ownership of deliverables. Qualifications: (Required) * Bachelor's degree in software engineering or related field of study * 3+ years of experience in software development with a focus on Azure cloud technologies. * Experience with Azure DevOps, Git and Agile Methodologies * Familiarity with relational and non-relational databases, including Azure SQL * Must be detail-oriented with strong analytical and problem-solving abilities * Must be able to work independently and as a part of a development team working on small, medium, large, and enterprise projects * Knowledge of commonly used concepts, practices, and procedures within a particular field * Possess strong communication skills * A thorough understanding of relational database practices * Familiar and experienced with major enterprise database programs such as SQL Server or cloud data storage * Familiar with data modeling tools and methodologies, and knowledgeable in database system applications and stored procedures * A wide degree of creativity and latitude * Languages such as C#, ASP.Net, PowerShell, Python * Experience with SOA/web services design and programming Qualifications (Preferred) * Microsoft Power Platform experience * Microsoft Dynamics experience - Sales, Service, and Marketing We value our employees by providing: * Competitive compensation based on skills * Industry-leading health, dental, and vision plans * Generous 401 (K) savings and profit sharing * On-site UW Health clinic, fitness center, and walking paths * Education assistance and internal training programs * Electric vehicle charging * Maternity & paternity leave · Interested in learning more about the robust benefits package we offer? Click here! * Hybrid work environment This position requires a pre-employment drug/alcohol test and background check, which will be administered after a conditional job offer is extended. A negative drug/alcohol test result is required for employment. Refusal to take the test or a positive result may disqualify a candidate from further consideration. All drug testing will be conducted in accordance with federal and state laws.

Current Madison College employees must apply to the internal career site by logging into Workday Application Deadline: Salary Information: , not a contract or consulting role) For current employees, pay may not be restricted to the posted range and will be set in accordance with the Madison College Compensation Manual guidelines for internal salary placement. Department: Enterprise Infrastructure Manager Job Description: Madison College is seeking an Infrastructure Engineer to join our Server and Storage Infrastructure team within Technology Services. This position provides technical expertise and support for networked servers, virtual machine applications and systems, storage infrastructure and backup systems to ensure secure, reliable and efficient technology operations. Success in this role involves maintaining system performance, troubleshooting technical issues, implementing best practices and collaborating with stakeholders to support evolving technology needs with both on-premise and cloud infrastructure. This position contributes to institutional objectives by ensuring the stability, security and scalability of technology services that support academic and administrative functions. Madison College believes every team member brings unique perspectives and experiences that enhance our ability to understand and engage with the world, tackle challenges, and develop innovative solutions. REQUIRED DOCUMENTS (2) Failure to include these documents with your application submission will render your application ineligible. 1. Cover letter 2. Resume This position will be opened until filled, with a first review date of October 21, 2025, at 11:59 pm. After this date, the recruitment may close without further notice. Interested applicants are encouraged to apply as soon as possible. This is a full-time, exempt, year-round position with standard office hours of Monday-Friday, 8 a.m.-4:30 p.m. This role is onsite at our Madison, Wisconsin Truax Campus (currently two days in person, three days remote with possibility of full remote after the evaluation period), subject to change per college policy. Relocation assistance is not available. Madison College provides a generous benefits package of vacation, holidays, health/vision/dental/life insurance options, and you will be able to participate in the Wisconsin Retirement System (WRS). Newly hired staff serve a one-year introductory period. Duties/Responsibilities: Provides technical expertise and support for networked servers to ensure reliable and standardized technology operations across the district. Monitors systems and application health across environments, responding to alerts, troubleshooting issues, and conducting root cause analysis to enhance system stability and prevent recurrence. Researches and reports changes in server and storage infrastructure, collaboration and communications technologies to support strategic planning and disaster recovery efforts. Develops and implements best practices for deploying, patching and upgrading districtwide systems to enhance security and operational efficiency. Troubleshoots server hardware and software issues to minimize downtime and ensure system reliability. Creates and maintains documentation for server, storage and related application environments to support consistency and accessibility. Manages and supports small to medium-sized third-party applications to enhance functionality and improve stakeholder workflows. Serves as a technical resource on projects by collaborating with cross-functional teams to ensure successful application deployment and alignment with business needs. Engages with vendors and escalates technical issues to external support providers to resolve complex system challenges and maintain service continuity. Contributes to an inclusive, equitable and supportive environment where everyone at the institution feels valued, respected and empowered to reach their full potential. Knowledge, Skills & Abilities: Knowledge of server and storage infrastructure, including industry best practices for deployment, maintenance and disaster recovery. Knowledge of networking protocols, server operating systems and virtualization technologies. Skill in troubleshooting and resolving hardware and software issues. Skill in managing third-party applications, including implementation, development and upgrades. Skill in documenting system configurations, procedures and technical workflows. Ability to manage multiple processes, meet deadlines and maintain accuracy in a fast-paced environment. Skill in engaging positively with all populations and communities, contributing to a safe and inclusive learning and work environment. Skill in effectively and respectfully communicating with others. Minimum Qualifications: Associates Degree (or equivalent work experience or certifications) 0-2+ years of relevant professional experience Madison College does not offer visa sponsorship. Due to non-participation in the E-Verify program, we are also unable to consider candidates on OPT/CPT. If you are experiencing application issues, please contact us at the Talent Acquisition email ************************* or HR hotline **************. To ensure that emails from us regarding your application do not go to your spam folder, please add the @madisoncollege.edu domain as a safe sender in your email. Madison Area Technical College does not discriminate on the basis of race, color, national origin, sex, disability or age in employment, admissions or its programs or activities. Madison College offers degrees, diplomas, apprenticeships and certificates in Architecture & Engineering; Arts, Design & Humanities; Business; Construction, Manufacturing & Maintenance; Culinary, Hospitality & Fitness; Education & Social Services; Health Sciences; Information Technology; Law, Protective & Human Services; Science, Math & Natural Resources; and Transportation. Admissions criteria vary by program and are available by calling our Enrollment Office at ************** or ************** Ext. 6210. The following person has been designated to coordinate Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973 and to handle inquiries regarding the college's nondiscrimination policies: Lisa Muchka, Director, Civil Rights and Compliance, 1701 Wright Street, Madison, WI 53704 **************

We are looking for a skilled IT Engineer, Field Services to join our team. In this role, you will deliver outstanding customer service and technical support to our Pinnacle businesses, focusing on caregivers and clinicians. This is a hybrid role, that will be supporting remotely, and onsite. Additionally, you will contribute to IT projects and support the development and maintenance of our technology infrastructure across Senior Living Communities in your region. DUTIES & RESPONSIBILITIES Serve as a dedicated resource to our Pinnacle business lines executing infrastructure projects, performing site visits, managing acquisitions, and acting as an escalation point for Pinnacle related issues. Identify, troubleshoot, and resolve technical issues, escalating complex problems to the appropriate teams when necessary. Install, configure, and maintain computer systems, software applications, and peripheral devices. Assist in the setup and configuration of network equipment, ensuring smooth and secure connectivity. Ensure communities have resilient network and internet access. Effectively manage projects, ticket queues and personal ticket backlog, prioritizing and resolving customer issues within agreed-upon service level agreements (SLAs). Proactively monitor and follow up on open projects and tickets, ensuring timely updates to customers and driving issues to resolution. Take ownership of assigned tickets, seeing them through from initiation to closure, and providing regular updates to customers on the status of their requests. Provide hands-on support and end-user training for mobile devices. Stay organized and maintain accurate documentation of projects and support cases, troubleshooting steps, and resolutions for future reference and knowledge sharing. Collaborate with cross-functional teams to implement and maintain IT projects, such as system upgrades, migrations, and new application deployments. Contribute to the creation and maintenance of knowledge base articles and support automation tools such as chatbots and predictive AI. Travel locally and out of state is ; driving more than 2 hours could be expected. Financially responsible over IT/Travel Budgets. Other duties as assigned. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities) A passion for technology BS Degree in Computer Science or Information Systems or equivalent experience 2+ Years experience providing technical support. Experience with a ticketing system such as Zendesk or ServiceNow An understanding of Wi-Fi and VoIP Excellent problem-solving skills Willingness to learn new tech and advance your career. Good verbal and written communication skills A strong work ethic, with a focus on delivering quality service and support. 50% travel , sometimes driving further than 2 hours. Why Join Us At Pennant Services, we don't just manage-we lead like owners. Our unique culture is built around empowerment, accountability, and growth. We invest in people who are ready to build and own their impact. Location: Wisconsin, preferrably Northern side due to travel Wage: $65,000 - $75,000 Type: Full-Time, Remote with up to 50% travel, sometimes driving further than 2 hours What sets us apart: Empowered, autonomous leadership supported by centralized resources A work-life balance that supports personal well-being Full benefits package: medical, dental, vision, 401(k) with match Generous PTO, holidays, and professional development A culture built around our core values-CAPLICO: Customer Second Accountability Passion for Learning Love One Another Intelligent Risk Taking Celebrate Ownership About Pennant Pennant Services supports over 190 home health, hospice, senior living, and home care agencies across 14 states. Our Service Center model allows local leaders to lead, while we provide the centralized clinical, HR, IT, legal, and compliance support they need to succeed. Learn more at: ******************** Pennant Service Center 1675 E. Riverside Drive, Suite 150 Eagle, ID 83616 The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://********************.