Systems administrator jobs in Lakewood, OH

We are seeking a Systems Administrator with hands-on experience in Cisco routing and switching, VMware infrastructure, firewall management, and Microsoft Windows domain environments. This position is ideal for a highly motivated IT professional who thrives in a dynamic environment and takes pride in maintaining secure, stable, and high-performing network and server systems. Key Responsibilities Administer and maintain Windows Server environments, including Active Directory, Group Policy, DNS, and DHCP. Manage and monitor VMware vSphere infrastructure, including ESXi hosts, virtual machines, and storage. Configure, support, and troubleshoot Cisco routers, switches, and other network devices. Administer, optimize and troubleshoot firewalls to ensure secure perimeter and internal segmentation. Monitor system performance and ensure reliability, availability, and security across all core systems. Implement and maintain backup, disaster recovery, and system redundancy solutions. Collaborate with internal teams to design and deploy infrastructure projects and upgrades. Maintain documentation of systems, procedures, and configurations. Qualifications 5+ years of professional experience in systems and network administration. Strong knowledge of Microsoft Windows Server 2016/2019/2022/2025 and Active Directory. Experience with VMware vSphere, including vCenter, clustering, and resource management. Proven experience managing Cisco network infrastructure (routing, switching, VLANs, QoS, etc.). Experience with firewall configuration and management Excellent troubleshooting and problem-solving skills. Strong communication and documentation abilities. Preferred Certifications (not required) Cisco Certified Network Associate (CCNA) or higher VMware Certified Professional (VCP) Microsoft Certified: Windows Server Hybrid Administrator Associate

Must haves: College Degree or equivalent 5+ years of experience administering ITSM platforms Proven ability to configure, customize, and optimize ITSM workflows and automation. Strong skills in dashboard/report building and data analysis Freshservice administration experience Day to Day: This role is responsible for planning, executing, and managing technology projects while ensuring adherence to established business processes and best practices. It requires expertise in ITSM platforms, ITIL-aligned practices, and the ability to configure, customize, and optimize workflows for efficiency and risk mitigation. The position involves leadership responsibilities, including mentoring staff, managing vendor relationships, and maintaining strong communication across all organizational levels. Candidates should have significant technical knowledge, strategic problem-solving skills, and experience in project planning, policy development, and team coordination.

Role: LAN Administrator Duration: 6 Months Top 3-5 Must-Have Skills: LAN Administration Windows Support Network Support - TCP/IP, DNS, DHCP, and general networking protocols Job Description: We are seeking a skilled and proactive LAN Administrator to support our customers' IT environments. This role is based out of your home office, handling Tier 2 support remotely, with occasional onsite visits when issues cannot be resolved over the phone. You may also be required to pick up replacement parts from our Richfield, OH depot/office. Mileage reimbursement will be provided in accordance with IRS guidelines. The ideal candidate is hands-on with networking and end-user support, communicates well with customers, and can balance independent troubleshooting with collaborative problem-solving. Key Responsibilities Remote & Onsite Support: Provide Tier 2 technical support for customer environments, resolving issues over the phone or in person as needed. LAN Administration: Install, configure, and maintain network hardware/software (routers, switches, firewalls, cabling). PC Installations & Peripherals: Set up and troubleshoot desktops, laptops, printers, and related devices. Directory & Access Management: Manage Active Directory accounts, permissions, and group policies. Ticketing & Documentation: Work within a ticketing system to track, document, and resolve customer requests and incidents. Network Performance & Security: Monitor performance, diagnose connectivity issues, and apply best practices in network security (antivirus, firewalls, intrusion detection). Collaboration: Work with senior engineers on upgrades, migrations, and new deployments. Knowledge Sharing: Document procedures and provide training/guidance to customers on common IT/network issues. Continuous Improvement: Stay current with emerging technologies and recommend enhancements for efficiency and reliability. Required Skills & Qualifications Proven experience as a LAN Administrator, Systems Administrator, or Tier 2 Support Technician. Solid understanding of TCP/IP, DNS, DHCP, and general networking protocols. Hands-on experience with hardware such as Sonicwall, Aruba, Cisco, etc. Familiarity with Windows operating systems and common business applications. Experience with Active Directory and basic domain administration. Strong troubleshooting and problem-solving skills. Customer-friendly communication and ability to explain technical issues clearly. Ability to work independently while managing multiple priorities. Valid driver's license and reliable transportation for onsite visits. What We Offer Home-based role with flexibility and autonomy. Mileage reimbursement in accordance with IRS guidelines. Opportunity to work in a dynamic, MSP-like environment with exposure to a wide variety of technologies.

TechnologyXperts, Inc. (TXI) based in Beachwood, OH, is a national organization providing essential IT support, maintenance, and security services to businesses. With a focus on managing and monitoring IT systems for security, reliability, and efficiency, TXI is a vital partner for organizations navigating cyber threats and technological advancements. Services offered include network monitoring, data backup, cloud computing, and cybersecurity, empowering businesses to protect their assets and maintain robust IT infrastructures. Role Description This is a full-time on-site role for a Help Desk Technician at TechnologyXperts, Inc. in Beachwood, OH. The Help Desk Technician will be responsible for providing technical support, troubleshooting desktop computers, delivering help desk support, and performing computer repairs on-site. Qualifications Desktop Computers, Troubleshooting, and Computer Repair skills Experience in Technical Support and Help Desk Support Strong problem-solving and communication skills Ability to work well under pressure and in a team environment Knowledge of network systems and IT security Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) Associate's degree in Information Technology or related field

Role: Migration Specialist Cleveland, OH Migration Specialist - Microsoft 365, Entra ID & Active Directory (M&A) We are seeking a highly skilled and experienced Technical Lead to drive the migration and integration of Microsoft 365 services, Entra ID (formerly Azure AD), and Active Directory environments during Merger & Acquisition (M&A) activities. This role is critical to ensuring seamless collaboration, identity management, and service continuity across newly acquired entities and existing infrastructure. Key Responsibilities Migration & Integration Strategy - Lead technical planning and execution of Microsoft 365 tenant-to-tenant migrations. - Design and implement Entra ID (Azure AD) integration strategies including domain consolidation, identity synchronization, and conditional access policies. - Oversee Active Directory forest/domain migrations and trust relationships. - Collaborate with security, compliance, and legal teams to ensure governance alignment. Technical Execution - Perform detailed assessments of source and target environments. - Inventory existing AD forests, domains, OU structures, GPOs, and schema versions. - Identify overlapping UPNs, SIDHistory, and domain naming conflicts. - Configure forest-level or domain-level trust (two-way, transitive or non-transitive) between source and target AD environments. - Configure and manage migration tools (e.g., Quest, Sharegate, BitTitan, Microsoft Cross-Tenant tools). - Ensure coexistence and interoperability of Exchange Online, Teams, SharePoint, OneDrive, and other M365 services. - Implement hybrid identity models and manage synchronization via Entra Connect. - Migrate M365 objects (Mailbox, Groups, etc.) and associated data over to the target Tenant. Project Leadership - Act as technical SME in cross-functional M&A integration teams. - Develop and maintain migration runbooks, rollback plans, and post-migration validation checklists. - Provide technical guidance to internal teams and external partners. - Track and report progress, risks, and mitigation strategies to stakeholders. Security & Compliance - Ensure secure identity federation and access control during transitions. - Align migration activities with Zero Trust principles and customer's security policies. - Support data residency, retention, and compliance requirements across regions. User Experience & Adoption - Minimize user disruption through effective change management and communication. - Support post-migration troubleshooting and service optimization. - Collaborate with adoption teams to onboard users to new environments. Required Qualifications - 8+ years of experience in Microsoft 365, Entra ID, and Active Directory environments. - Proven experience in M&A migration projects involving Microsoft cloud services. - Deep understanding of identity management, authentication protocols, and hybrid environments. - Hands-on experience with PowerShell scripting and automation. - Familiarity with Microsoft Purview, Defender, and compliance solutions. Preferred Skills - Microsoft Certified: Enterprise Administrator Expert or equivalent. - Experience with Entra ID Governance, Identity Protection, and Lifecycle Workflows. - Knowledge of manufacturing industry IT environments and operational constraints. - Strong communication and stakeholder management skills. Work Environment - Global collaboration across time zones. - Fast-paced, dynamic, and transformation-focused IT landscape. Thanks & Regards Sameer Ahmad Raas Infotek Corporation. 262 Chapman Road, Suite 105A, Newark, DE -19702 Phone: ************** Ext: 143 E-Mail: ****************************|Website: ******************* Linkedin: linkedin.com/in/sameer-ahmad-031a0b185

A Sr. AIX & Linux Administrator job in Westlake, OH is available courtesy of Akkodis. Senior AIX & Linux Systems Administrators keep our most critical business systems highly available, secure, and performant. In this Subject Matter Expert (SME) role, you'll own a mixed AIX (IBM Power Systems/PowerVM) and Red Hat Enterprise Linux environment, leading design, automation, and operations for core platforms that support manufacturing, distribution custom, and enterprise package applications Pay: $$120,000 - $130,000 Sr. AIX & Linux Administrator job responsibilities: Engineer and administer AIX 5.3/7.x on IBM Power7/Power8/Power9 with HMC and PowerVM (LPAR/VIOS); design LPAR layouts, CPU/memory tuning, and I/O virtualization (NPIV, vSCSI, SEA). Build and maintain images with NIM; create repeatable mksysb strategies; perform OS upgrades and patching. Configure and support High Availability using PowerHA SystemMirror (formerly HACMP); document and test failover procedures. Plan and execute Live Partition Mobility (where applicable), firmware updates, and frame maintenance with minimal downtime. Troubleshoot complex performance issues using nmon, topas, vmstat, sar, and other diagnostic tools; drive root cause analysis. Administer Red Hat Enterprise Linux 7/8/9 on x86 across VMware ESXi and KVM; standardize gold images and hardening baselines. Qualifications: Bachelor's or Master's degree in Information Systems, Computer Science, or related IT field. 8+ years of progressively responsible experience administering AIX (5.3/7.x) on IBM Power7/Power8/Power9 with PowerVM/VIOS, and administering Red Hat Enterprise Linux 7/8/9 in enterprise environments. Hands-on experience with HMC, NIM, PowerHA SystemMirror (HACMP), and Live Partition Mobility. Strong skills in scripting (Korn/Bourne shell, Perl, or Python) for automation and process improvement. Experience supporting virtualized environments (VMware ESXi, KVM) and enterprise job schedulers (HCL Workload Automation, Broadcom Autosys). Knowledge of backup/restore procedures using IBM Spectrum Protect (TSM) and proven ability to execute DR tests. Solid foundational knowledge in server hardware, SAN/storage virtualization (NPIV, vSCSI), and networking fundamentals. If you are interested in this Sr, AIX & Linux Administrator job in Westlake, OH position, please click APPLY NOW. For other opportunities available at Akkodis go to **************** If you have questions about the position, please contact *****************************. Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ********************************************** The Company will consider qualified applicants with arrest and conviction records.

Overview HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares operates home-based primary care practices in 14 states. HarmonyCares employs more than 200 primary care providers to deliver patient-centered care under an integrated, team-based, physician-driven model.

The Network Systems Administrator is responsible for the management, maintenance, and optimization of the organization's IT infrastructure, including networks, servers, and related systems. This role ensures reliable connectivity, security, and performance while supporting operational goals and ongoing IT projects. What We Offer Compensation based on experience. Faith and purpose-based career opportunity! Fully paid health benefits Retirement and Life Insurance 12 paid holidays PLUS birthday Lunch is provided DAILY. Professional Development Paid Training Responsibilities Network Management: Administer, configure, and maintain network systems, including routers, switches, firewalls, VPNs, and wireless infrastructure to ensure secure and optimal performance. Systems Administration: Manage servers (Windows/Linux), storage solutions, and cloud-based platforms, ensuring uptime, availability, and system health. Monitoring & Troubleshooting: Proactively monitor network and system performance, identify issues, and resolve outages or performance bottlenecks. Security Compliance: Implement and maintain network security policies, perform vulnerability assessments, and manage updates/patches to ensure compliance with organizational and industry standards. Backup & Recovery: Design, execute, and maintain data backup, recovery, and disaster recovery strategies. Project Implementation: Assist in planning and executing IT infrastructure upgrades, expansions, and migrations (e.g., wireless deployments, hardware refreshes, virtualization projects). Documentation & Reporting: Maintain detailed system documentation, network diagrams, and standard operating procedures (SOPs). Provide regular reports on system and network performance. User Support: Provide technical support to end-users, troubleshoot network/system issues, and ensure smooth IT operations across departments. Knowledge & Experience Required 3-5 years of experience in network/system administration, including hands-on experience with network devices, virtualization, cloud platforms, and security tools. Skills: Proficiency in managing Cisco, Sophos, Dell, PaloAlto, Arista, Juniper or similar network hardware. Experience with virtualization (VMware, Hyper-V) and cloud platforms (Azure, AWS). Strong understanding of network protocols, firewalls, and security best practices. Excellent problem-solving, communication, and project management skills. Preferred Skills: Familiarity with monitoring tools (e.g., PRTG, Auvik, Solarwinds). Experience with scripting (PowerShell, Python) for automation. Knowledge of IT governance frameworks (ITIL) and disaster recovery planning. Education & Certifications Desired Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Certifications: Relevant certifications such as CCNA, Network+, MCSE, or Azure Administrator preferred. Personal Attributes Desired Self-Development Collaborates Cultivate Innovation Detail Orientation Instills Trust Decision Quality Information Management Skills Values Diversity Nimble Learning Job-Specific Knowledge Customer Focus Optimize Work Processes Ensures Accountability Work Conditions Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components. Physically able to participate in training sessions, presentations, and meetings. Some travel may be required. On-Site/Remote from home mixture would be considered, ministry-based office location Barberton Ohio About Christian Healthcare Ministries Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills

infin IT is seeking a highly skilled and motivated Systems & Cloud Infrastructure Administrator knowledgeable in VMware, Veeam, Parallels RAS, Microsoft and SAN storage technologies. This position is responsible for managing and maintaining virtualized environments, leading the effort to provide data protection and disaster recovery readiness, and optimizing storage solutions to support organizational operations. This role requires a proactive problem solver with strong technical skills and the ability to collaborate with other technical teams. This position is in-office, not remote. Key Responsibilities: VMware Administration: Manage, configure, and optimize VMware vSphere environments. Monitor and maintain virtual machine (VM) performance and resource allocation. Troubleshoot and resolve issues within virtualized environments. Plan and execute upgrades, patches, and migrations for VMware systems. Backup and Recovery with Veeam: Implement and maintain backup strategies using Veeam Backup & Replication. Monitor and validate backups, ensuring data integrity and recovery readiness. Perform periodic disaster recovery tests to validate restore processes. Troubleshoot and resolve backup and recovery issues Parallels Virtual Environment Setup and Managment: Create new client virtual desktop infrastructure Guide technicians and clients through initial setup and data transfer Monitor, maintain, and troubleshoot existing environments SAN Storage Management: Configure, manage, and monitor SAN storage systems to ensure high availability and performance. Allocate and optimize storage resources to meet application and business needs. Monitor storage health and address potential issues proactively. Collaborate with vendors for upgrades, support, and issue resolution. General IT Support: Monitor and manage system performance, capacity, and availability. Maintain and document system configurations, procedures, and policies. Provide technical support and guidance to internal teams. Stay updated on emerging technologies and recommend improvements to infrastructure. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience). Proven experience as a Systems Administrator or similar role. Expertise in VMware virtualization technologies (vSphere, ESXi, etc.). Hands-on experience with Veeam Backup & Replication. Strong knowledge of SAN storage solutions, including configuration and troubleshooting. Familiarity with Windows and Linux server environments. Excellent troubleshooting and problem-solving skills. Strong communication and documentation skills. Preferred Qualifications: Certifications such as VMware Certified Professional (VCP), Veeam Certified Engineer (VMCE), or similar. Experience with cloud platforms and hybrid environments. Familiarity with scripting languages (e.g., PowerShell) for automation. Please take this quick survey so we can see how you fit our culture: Culture Index Scoring

Enthusiast Auto Holdings (EAH) is a highly successful e-commerce company in the automotive aftermarket parts industry. EAH goes to market via nine enthusiast focused websites (banners) - ECS Tuning, Turner Motorsport, Pelican Parts, Rennline, Texas Speed & Performance, Z1 Motorsports, Z1 Off-Road, TEQSPORT, RCI Off-Road and EVANNEX. EAH serves automotive enthusiast customers who are passionate about how their vehicle looks and performs, by providing the parts, content, knowledge and support to make their vehicle come to life. We also serve a global network of specialty installer shops that solve for customers looking for a "Do it For Me" option. EAH's leadership team has delivered strong organic growth with market-leading profitability. EAH has also completed multiple acquisitions and plans continued expansion of its served markets via acquisition. EAH is owned and supported by Cortec Group, a premier private equity firm. Cortec has invested millions of dollars to expand EAH's operations, facilities, technology, and leadership. Among other investments, EAH has recently completed a significant facility expansion at its primary distribution center and is in the process of implementing enterprise-level ERP / WMS / OMS systems. Position Overview: We are seeking a motivated Cloud Infrastructure Administrator to join our Technical Operations team. This role is ideal for IT professionals ready to move beyond help desk and support positions into infrastructure and cloud administration. The right candidate thrives on learning, enjoys solving problems, and approaches challenges with persistence and a can-do attitude. You may not always know the answer right away, but you are driven to find it. In this role, you will provide technical support, manage Windows, Mac, Linux, and Cloud environments, including enterprise-class platforms such as VMware, AWS, Azure, and Google. You'll be supporting daily operations while building the skills to grow into advanced infrastructure and cloud engineering roles. This role is based at our Enthusiast Auto Holdings (EAH) Headquarters in Wadsworth, Ohio, supporting multiple banners across our portfolio. This position requires being onsite five days a week. Key Responsibilities: Provide first-line support for infrastructure issues, escalating as needed. Manage and support desktops, laptops, servers (Windows, Linux, Mac), and network-connected devices. Administer on-premises and cloud environments (VMware, AWS, Azure, Google). Perform system administration tasks including patching, updates, monitoring, and backups. Write and maintain PowerShell and Batch scripts to automate tasks and improve system efficiency. Support virtualization (VMware) and backup solutions (Veeam). Utilize NinjaOne RMM and Zabbix to monitor and manage systems. Assist with account and access management across Microsoft 365 and Google Workspace. Document processes, troubleshooting steps, and standard operating procedures. Collaborate with engineers and leadership on infrastructure projects, migrations, and upgrades. Requirements Bachelor's degree in IT, Computer Science, or related field preferred (or equivalent experience). 1-2 years in IT support, help desk, or system administration. Technical Skills & Exposure: Operating Systems: Administration and support of Windows, Windows Server, Linux distributions (Ubuntu, Debian), and mac OS environments. Cloud Platforms: Familiarity with public cloud services including AWS, Azure, and Google Cloud Platform (GCP), with an interest in expanding cloud infrastructure expertise. Virtualization & Backup: Hands-on experience with VMware virtualization and knowledge of backup/recovery solutions such as Veeam. Productivity & Device Management: Working knowledge of Microsoft 365, Intune, NinjaOne, Teams, Slack and Google Workspace, including user account management and endpoint configuration. Networking: Understanding of core networking concepts, VPNs, and the OSI model, with exposure to troubleshooting connectivity and performance issues. Security Tools: Awareness of endpoint security solutions including Microsoft Defender, KnowBe4, with a growing understanding of security best practices. Monitoring & RMM: Exposure to monitoring and remote management tools (Zabbix, NinjaOne, Cloudflare) for system health and performance visibility. Scripting & Automation: Ability to write and maintain PowerShell scripts for automation and system administration tasks. Collaboration & Documentation: Comfortable creating technical documentation, knowledge base articles, and SOPs to support repeatable processes and team knowledge-sharing. Problem-Solving Mindset: Strong analytical skills with the ability to troubleshoot, research, and resolve technical issues across diverse environments. Adaptability: Flexibility to provide occasional evening, weekend, or on-call support to ensure continuity of business operations. Continuous Learning: Demonstrated eagerness to learn new technologies, certifications, and best practices in infrastructure and cloud. Team Engagement: Ability to collaborate effectively with peers, engineers, and architects while contributing to a positive and growth-focused team culture. Why Join Us? Opportunity to transition from support to infrastructure/cloud administration. Exposure to enterprise-level systems and diverse technologies. Work alongside a collaborative, growth-focused technical team. Be part of an organization backed by strong investment and positioned for continued expansion.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

Acroment Technologies is seeking qualified candidates for a Systems Engineer/Network Administrator position at our West Side office. Candidates should exhibit a strong desire to help others with technology. Including, but not limited to, servers, networks, workstations, smartphones, printers, hardware and software. Acroment Technologies offers a relaxed and easygoing work environment, IT career mentoring, advanced IT certification programs, completive salary, and benefits. Core Responsibilities: Provide technical support (all-levels) to customers via phone, email and through our ticketing system; ConnectWise. Respond to service requests in a timely manner (meeting or exceeding our contracted SLAs) Troubleshoot and resolve client computer issues (mostly PC, some MAC, smartphones) Act as the point of contact for our clients on all types of requests generated internally via our monitoring systems or externally directly from clients. Properly classify (priority/categorize) all service requests within our ticket system. Coordinate additional resources needed to accomplish requested tasks including working with client vendors. Communicate with customers and additional resources to notify them as to the status of their requests or needed repairs. Additional Responsibilities: Complete training programs for our ticketing and monitoring systems. Recommend improvements to our internal processes to maximize customer service levels Complete timesheets daily with detailed notes of work completed Be available for work when scheduled to be on-call (weekly rotation) and attend weekly and quarterly service meetings (after-hours). Develop rapport with clients as a trusted resource for help Educate end-users on hardware and software operations as needed Qualifications and Requirements: Bachelor's degree or related work experience 2 years prior experience working in a similar role at a Managed Service Provider (MSP) Network+ and Microsoft 365 certifications preferred but not required Working knowledge of Microsoft 365 administration, Intune, Autopilot, PowerShell and Python Set goals and be committed to improving your technical and soft skills through company offered and self-guided study to further your career in IT Strong technological aptitude, work ethic, and problem solving skills Excellent verbal and written communication skills Reliable transportation, valid driver's license and valid vehicle insurance

Systems Administrators at Nanosoft Consulting must possess a variety of technical and professional knowledge and skills. This position contributes to designing, building, maintaining, and supporting essential technical services for Nanosoft Consulting's employees, contractors, and customers. This role involves work on physical and virtual servers, online (“cloud”) services, network infrastructure components, voice systems, and other business technology products and services. Systems Administrators serve as an escalation point for support requests and may be called upon to assist with support operations in times of need. Systems Administrators serve critical roles in security operations and compliance. This role may require after hours work that is scheduled or unscheduled during emergency situations. Essential Functions (In order of importance) Approximate % of time required IT Systems Administrator I 90% Other 10% Essential FunctionsThe specific demands of this position may change according to business needs and technologies in use, but generally, this position's work includes the following: Routine operation, maintenance, troubleshooting, and support of all technical systems, including: servers, network infrastructure, hardware, software, management and monitoring systems, technical support tools and systems, enterprise voice, cloud services, etc. Serves as an escalation point for the technology support team, and works with colleagues and end-users to resolve complex issues. Provides support for all software and hardware. This may include answering questions, troubleshooting problems, teaching or instructing customers, employees, and/or contractors regarding business technologies Performs administrative duties and provides support for proprietary business applications and their supporting infrastructure Proactively monitors technology stack for performance and maintenance issues, and maintains network monitoring system Participates in project planning and execution, and provides strategic planning insights for departmental and company goals Performs routine and project-based security functions as part of ongoing audit and compliance processes Works with the technology support team to improve endpoint management practices and tooling Works with vendors to manage third-party services, address service issues, and plan for growth and new service needs Other Essential Functions Participates in department and company meetings, as requested Performs other duties as assigned Light maintenance duties, (i.e.: office moves) Travel as required Overtime/Additional Hours - There are times in which overtime/additional hours will be mandatory due to an increase in work and the need to meet turnaround time frames Compensation for Unscheduled Work Response to Priority Level 1 tickets or at the immediate request of a manager will be compensated at a minimum of 60 minutes. Response to Priority Level 2 tickets will be compensated at a minimum of 30 minutes Response to Priority level 3 tickets when requested by a manager will be compensated at minimum of 30 minutes. All work meeting the above requirements must be noted on the timecard by the employee and adjusted by the manager prior to approving payroll. Required Skills/Abilities Experience supporting Microsoft Windows based systems in an Active Directory environment (primarily Windows 10/11, and Windows Server 2016-2022) Experience supporting modern versions of Microsoft Office (primarily 2016, but experience with other versions is appreciated) Experience supporting a variety of business equipment, including: printers, scanners, access control systems, fax machines, and desktop and portable computers Experience with basic enterprise networking, including: VLANs, NAT, IP addressing, VOIP, wireless, and basic network security concepts Experience with a variety of mobile devices Familiarity with Microsoft Windows Server, Microsoft Exchange, Active Directory, and Microsoft/Office 365 Familiarity with SLA-driven reliability concepts Familiarity with basic client/service dependencies and ability to make basic impact assessments for particular maintenance/service disruptions Logical and systematic approach to problem solving. Ability to accurately and efficiently troubleshoot, diagnose, and solve problems Must be comfortable working with team members using remote communication tools including email, phone, Microsoft Teams, and Zoom Must have an understanding of basic security concepts and be comfortable working in a standards-based, compliant environment Ability to work as part of a team, including the ability develop new working relationships, share knowledge, and work with colleagues to meet deadlines, and accomplish team goals be able to gauge the technical abilities of others and effectively and respectfully communicate complex technical issues with individuals of various skill levels Ability to manage individual tasks and projects, adhere to deadlines, and remain calm and professional under stress Ability to learn from instruction, written documentation, and formal training Ability to adapt to change and growth in a fast-paced, deadline-driven environment Good written communications skills Strong attention to detail Preferred Qualifications Candidates do not need to meet any of the Preferred Qualifications to be considered. However, candidates who meet more of the Preferred Qualifications will receive higher preference in consideration. Experience supporting and managing Microsoft Windows based systems using Azure Active Directory in a Microsoft 365 environment Experience supporting and managing Microsoft Online Services in a Microsoft 365 environment, both on-prem and hybrid Understanding of advanced networking concepts and practices, including: CDP/LLDP, 802.1x, routing protocols, Microsoft Windows DHCP, managed switches, managed wireless networking systems, and enterprise network security appliances Understanding of network security tools and practices, including: IDS/IPS operations, DLP, SIEM, enterprise CA, AD FS, Web Proxying, Reverse Web Proxying and Load Balancing, Experience managing and supporting a variety of company-owned and employee-owned mobile devices, including Android and iOS, in a managed enterprise environment Experience managing, operating, or maintaining enterprise voice systems Experience managing the full suite of Microsoft Windows server products and services with high availability Experience with network monitoring systems to measure critical availability metrics and inform troubleshooting processes A rich understanding of the OSI networking model and the ability to quickly isolate and identify service delivery issues Ability to produce rich, high-quality documentation of processes and procedures for internal reference and external audiences Ability to present information Experience managing Microsoft SQL Server, SQL Server Reporting Services, and associated database maintenance and automation functions Familiarity with other database management systems (Oracle, PostgreSQL, Mongo, etc.) is a plus, but not required Experience with security operations, policy development and implementation, and operation of security infrastructure Experience with the HITRUST Common Security Framework or other comparable third-party security auditing framework is strongly preferred Experience with enterprise server management tools Experience with Microsoft 365 enterprise security features Education & Licensing High School diploma or equivalent certificate is required Bachelor's degree from an accredited college or university is preferred Experience Experience working in technical support and/or administrative roles is preferred Physical Work Requirements Work is generally sedentary in nature but may require standing and walking for up to 10% of the time. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.

IT ADMINISITRATOR Position Type: Direct HirePosition Hours: 9:00am-5:00pm, Monday-FridayPosition Location: Avon, OhioPosition Salary: $70K-$90K/annually Benefits: Full benefits package with employer-covered health, fully covered dental & vision, PTO, 401(k), and more Job Summary: The IT Administrator will plan, coordinate, direct IT-related activities of the organization, as well as provide administrative direction and support for daily operational activities of the IT department. Duties/Responsibilities: Troubleshoot and resolve problems with computer/ email/ printer / Phones either autonomously or with outside vendor help when and where required. Identify, recommend, develop, implement and support cost-effective technology solutions for all aspects of the organization. Define and implement IT policies, procedures and best practices. Analyze departmental needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions Ensure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutions Analyze processes, technologies, and vendors continually to find areas for improvement. Prepare cost-benefit analyses when upgrades are necessary and monitor vendors to ensure that they're offering the best-possible service and value for business needs. Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware. Take responsibility for projects and solutions within the larger business initiative. Ie ( ERP, Automation, or other business functions) Handle business-critical IT tasks and systems administration. Research and evaluate emerging technologies, hardware, and software. Track and maintain hardware and software inventory. Performs other duties as assigned. Required Skills/Abilities: Excellent verbal and written communication skills. Proficient in latest technology for IT systems and management. Proficient in Microsoft Office Suite or related software. Excellent organizational skills and attention to detail. Excellent analytical and management skills. Excellent interpersonal skills. Through understanding of IT and practical applications to support the company's goals. Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems Education and Experience: Bachelor's Degree in Information Technology or other similar Technical Discipline 4 - 6 years of relevant work experience, managing the functional aspects of all software, hardware, networking and telephony systems for a small to medium-sized business Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies

Looking for a rewarding career with a purpose? If you are a compassionate and dedicated person looking for an opportunity to make a difference in society, we encourage you to apply. Catholic Charities isn't just an organization that provides help to those in need in our communities-it's a place where employees are encouraged to live purpose driven lives, professionally and personally. Join our team as we provide help and create hope for those in need. At Catholic Charities, we serve everyone, regardless of belief or background, and we employ qualified individuals who commit to our mission with the goal of transforming lives for the better.  One need not be Catholic to join our workforce nor to access our services. Benefits: Health Insurance starting your first day Tuition Reimbursement 401k plan including employer match Competitive Time Off Benefits Career Planning and Development And more! Pay range: $55,734 - $71,758.12 Network Administrator: As a Network Administrator at Catholic Charities of Cleveland, you will play a critical role in ensuring the stability, security, and efficiency of our IT infrastructure. You will be responsible for a variety of tasks, including network management, user support, system administration, and security. This is a rewarding opportunity to utilize your technical expertise to directly impact the mission of Catholic Charities and serve our community. Responsibilities: End-to-end management and maintenance of our network infrastructure across 28 sites Utilize technologies such as Cisco Meraki (Firewalls, Switches, APs), Sophos Firewalls, and Cisco Layer 2/3 Switching Ensure operational reliability for day-to-day business connectivity, proactive security monitoring through log analysis and rogue Wi-Fi device detection, and managing the Client VPN infrastructure. Work closely with the cyber Security and Systems Administrator teams to implement new safety measure Manage technical collaboration with external vendors for major projects like site openings and closings Maintain comprehensive network documentation Installation, configuration, and maintenance of network equipment (routers, switches, firewalls, etc.) Implementing and maintaining network security policies and procedures Managing network user accounts and permissions Troubleshoot network issues and resolve user connectivity problems. Monitor network performance and identify potential problems. Implement and maintain network security best practices, including user access control and vulnerability management. Perform routine system administration tasks, such as user account management, software updates, and patch installation. Assist with the implementation and support of new technologies. Document network processes and procedures. Collaborate with other IT staff and internal stakeholders to ensure the smooth operation of technology systems. Collaboration and Communication: Collaborate with the IT team to ensure integration with other systems and applications. Provide clear and concise communication to all stakeholders regarding system updates, issues, and solutions. Participate in ongoing training and development opportunities to stay current on IT best practices. Working Conditions and Physical Demands Normal office Occasional travel throughout service Frequent walking, sitting, talking, standing, listening/hearing in working with employees and supervisors and Reading, writing, grasping and finger dexterity needed to manage correspondence, faxing, copying, answering phones, forms/documents, computer, keyboard and financial files required on a frequent Tasks require visual perception and High degree of concentration for analyzing, interpreting and organizing Organizing and coordinating Communicating with the employees/management/auditors/board. Frequent use of computer and telephone/cell Occasionally necessary to bend for filing and storing and to reach for files and Able to occasionally lift/carry up to 30 lbs. Requirements: A bachelor's degree in computer science, or equivalent experience. Two (2) or more years of experience as a Network Administrator or similar role. Strong understanding of network protocols and technologies (TCP/IP, DNS, DHCP, etc.). Working knowledge of network security principles and best practices. Must have demonstrated analytical and problem-solving abilities. Strong verbal and written communication skills. Culturally aware including a high level of interpersonal skills. Ability to interface with all levels of staff in a professional manner. Organizational, communication and problem-solving skills, along with attentiveness to detail are essential. Self-starter and a strong team player who is flexible with a positive “can-do” attitude. Strong organizational, problem-solving, and decision-making skills. Demonstrated ability to function independently, multi-task, and re-align priorities as needed. Must have a valid Ohio Driver's License and reliable means of transportation for local travel. Final applicant is required to be fingerprinted to complete background check.

Job Description The Network Administrator is responsible for the day-to-day management, maintenance, and security of the organization's computer networks. This role ensures optimal network performance, reliability, and security, supporting both hardware and software systems across the enterprise. The administrator is responsible for maintaining and securing the organization's IT infrastructure, ensuring optimal performance and protection against cyber threats. This role involves managing network hardware/software, monitoring systems, and leveraging tools like ConnectWise for remote monitoring and management (RMM) and Microsoft Defender for endpoint security. Responsibilities: Network Support & Troubleshooting Respond to and resolve complex PC, server, and networking issues via onsite, phone, and email support. Provide technical support to users regarding network access and usage. Document user problems, resolutions, and changes to the network environment. Interface with vendor technical support resources as needed. Installation, Configuration & Maintenance Install, upgrade, configure, and maintain network hardware (routers, switches, firewalls, VPNs) and software. Implement new users, manage user environments, permissions, and security settings. Perform network troubleshooting to isolate and diagnose problems. Maintain network and server equipment in designated server rooms. Performance Monitoring & Optimization Monitor network performance (availability, utilization, throughput, latency) and proactively optimize for reliability. Arrange scheduled upgrades and update network equipment to the latest firmware releases. Maintain and administer computer networks and related computing environments, including systems software, applications software, hardware, and configurations. Security & Compliance Implement and maintain security policies using Microsoft Defender for Business. Monitor and respond to security alerts, vulnerabilities, and incidents. Perform regular audits and patch management to ensure compliance. Ensure network security and connectivity, including maintaining firewalls, VPNs, and email security programs. Implement and maintain disaster recovery solutions and backup systems. ConnectWise Administration Utilize ConnectWise RMM and PSA for ticketing, automation, and remote support. Integrate Microsoft Defender alerts into ConnectWise for streamlined incident response. Maintain accurate documentation and reporting within ConnectWise. User Training & Documentation Train network staff and end users on network systems and security protocols. Develop and maintain network performance records and logs. Communicate networking issues and solutions to employees and management. Qualifications: Bachelor's degree in information technology, Computer Science, or a related field preferred Candidates must have at least 3 years of experience in network administration or a similar role Proven experience in a network administrator role Hands-on experience with networking, routing, and switching Strong understanding of network infrastructure, protocols (TCP/IP, DNS, DHCP), and hardware Excellent problem-solving and analytical skills Experience with ConnectWise RMM/PSA and automation workflows Proficiency in Microsoft Defender for Business and Microsoft 365 security tools, experience with Microsoft Dynamics AX and RF Smart preferred Strong knowledge of networking concepts (TCP/IP, DNS, DHCP, VLANs) Experience with Axcient backups and recovery Why Merit Brass Merit Brass is an industry leader in manufacturing and distribution of pipe, valves, fittings, and related products. Our focus on innovation, quality, and service excellence has earned us strong relationships across the wholesale channel. We invest in our people and provide tools, training, and support to help you succeed in a collaborative, growth-oriented environment. Powered by JazzHR xIAPS5Lwr8

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Come help organizations be their best, while you reach new heights with a team that has your back. **Meet the Team** Our Distinguished Engineer team drives architecture and technical direction for Splunk's $3.5B platform, ingesting petabytes of data for over 95% of the Fortune 100. As a tight-knit group of DEs reporting to the VP of Architecture, we operate autonomously while coordinating closely on practical, durable solutions that evolve the platform for future requirements. Each DE owns cross-organizational domains that shift fluidly as needs arise. Work alongside exceptionally smart engineers who value rigorous thinking and friendly collaboration-this is where the technical future gets defined! **Impact:** Architect and operationalize AI infrastructure as a core component of Cisco Data Fabric, enabling engineering teams to integrate AI capabilities across the world's largest, most diverse data sets. Design MLOps platforms that solve complex lifecycle challenges-managing embedding model migrations, version compatibility, and continuous model updates-while ensuring operational excellence through monitoring, governance, and serving at petabyte scale. Identify and drive new opportunities for leveraging AI across the stack, establishing consistent architectural patterns for agent prompts, tool integration, and model orchestration. Build data pipelines and operational frameworks that enable hundreds of engineers to confidently deploy both LLMs and traditional ML models into production. Success is measured by customer adoption and usage of AI-powered features, alongside operational metrics-model performance, inference latency, and deployment velocity-that directly impact customer value. **Minimum Qualifications:** + Bachelor's in Computer Science (or equivalent) with 15+ years of related experience; or Master's with 12+ years; or PhD with 8+ years or equivalent experience + Designed and deployed AI/ML infrastructure and features in production cloud environments + Experience with major AI services including OpenAI, Anthropic, HuggingFace, AWS Bedrock, Azure OpenAI Service, or similar platforms + Production experience with AWS, Azure, or GCP cloud platform + Led technical decisions and architectural direction across engineering organizations of 50+ engineers **Preferred Qualifications:** + Experience with LLM-specific infrastructure including agent frameworks, prompt management, and tool integration + Model serving at scale with experience in inference optimization and performance monitoring + Designed and deployed AI/ML infrastructure for on-premises environments + Experience with major ML frameworks (TensorFlow, PyTorch, etc.) and model formats + Proven track record mentoring and growing engineers, with strong collaboration skills **Why Cisco?** At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. **Message to applicants applying to work in the U.S. and/or Canada:** The starting salary range posted for this position is $267,600.00 to $339,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: + 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco + Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees + Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) + 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next + Additional paid time away may be requested to deal with critical or emergency issues for family members + Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: + .75% of incentive target for each 1% of revenue attainment up to 50% of quota; + 1.5% of incentive target for each 1% of attainment between 50% and 75%; + 1% of incentive target for each 1% of attainment between 75% and 100%; and + Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $273,200.00 - $442,600.00 Non-Metro New York state & Washington state: $267,600.00 - $390,300.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Title: Corporate Controls Infrastructure Engineer Job Type: FTE - Direct Hire Wright Technical Services is proud to a highly respected Food & Beverage manufacturer for this role. The Corporate Controls Infrastructure Engineer will be a member of the Corporate Controls Engineering Department with a focus on Control System Infrastructure. As the Corporate Controls Infrastructure Engineer, he/she will primarily be responsible for monitoring and maintaining the Control System at each site to ensure proper uptime, performance, user access, and security. They will work on Controls and Automation projects to support installation of new Control System components and upgrade of existing Control Systems at all of Client's Facilities. When specifically assigned, they will perform the actual installation of new Control System components and upgrade of existing Control Systems at all of Client's Facilities. They will provide remote support for Controls and Automation activities for all of Client's Facilities. The Corporate Controls Infrastructure Engineer will work closely with the Corporate Controls Engineering Manager, Team Leaders, and Senior Engineers to align on Standards and Processes for managing the Control System Infrastructure. Mentoring will be provided for gaining an understanding of the design and standards of the Controls Systems. Qualifications A Bachelor of Science degree in an Engineering discipline from an accredited college/ university is required Must be open to 25% travel, and a Tobacco and Drug Free Workplace 7+ Years' experience within a Controls & Automation Engineering role in the Food & Beverage, Consumer Goods, or similar industry is required Advanced Ladder Logic Programming within Allen Bradley PLCs (ControlLogix) is required Advanced HMI Development is required, preferably within Wonderware (AVEVA) ArchestA System Platform Understanding of Object-Oriented Programming Principles Experience with Ethernet/IP Communication within a Plant Control System Strong Computer Skills (MS Office) Excellent formal and information communication skills, professional attitude and appearance Preferred Qualifications and Experience Experience with configuring and maintaining industrial managed switches, such as Stratix Experience with AVEVA MES or a similar MES Experience with SQL Databases Familiarity with Design/Specification of Process Control Panels Description and Responsibilities Maintain the Plant Controls & Automation Systems, specifically PLC and HMI firmware updates, to ensure Control Systems stay up to date on needed features and cybersecurity mitigations. Maintain Rockwell Software infrastructure, including AssetCentre PLC and HMI asset management and backups, licensing, Studio5000 and FactoryTalk View SE software, and staying current on Rockwell-supplied patches. Maintain AVEVA System Platform and MES infrastructure, including staying current on AVEVA-supplied patches, automatic galaxy backups, licensing, and providing Technical Support for AVEVA systems. Develop and maintain configuration for system monitoring tools that report on abnormal conditions within the Control Systems. Specify OS, hardware, software, and network configurations on all Engineering Servers. Maintain documentation related to all Engineering Servers. Approve Microsoft patches for all Engineering Servers based on published patch compatibilities from Rockwell Software and AVEVA. Coordinate with IT Infrastructure Team and plant personnel to install patches with minimal plant impact. Develop and maintain documentation for Control System Standards. Develop and maintain Backup and Recovery Standards for all relevant Engineering devices. Coordinate with IT to have them execute backups according to developed standards. Maintain Control System networks, including Device Level Ring (DLR) technology, industrial Ethernet/IP switch technology, and legacy ICS network technology including but not limited to ControlNet. Collaborate on and document network design and standards. Provide network assignments and network documentation for all Control System devices. Coordinate with IT on Control System connection and traffic requirements across IT networks. Manage existing user access within the Control System environments, including a quarterly audit of user access levels. Provide consultation and support on new user access as authorized by Controls Engineering Manager. Controls & Automation Systems Technical Support, utilizing the HELP Desk System, including PLC and AVEVA ArchestrA development tasks. Maintain design & specification documentation of Plant Control System Architecture, including Control Panels, Hardware, and Communication Protocols. Provide technical consultation on Control System Obsolescence projects. Partnership with 3rd Party Controls Engineering partners. Benefits A no-deductible, $0 premium option for employee-only health coverage 401(k) with 50% company match on first 8% of earnings you contribute Safe harbor and profit-sharing company contributions to 401(k) Company paid short- and long-term disability coverage Company paid 2X annual salary life and AD&D insurance 4 weeks annual paid time off 20 floating holiday hours and 6 company paid holidays Extra time off for volunteering Tuition reimbursement Fitness membership reimbursement Eligibility: All applications current authorized to live and work in the United States on a Permanent basis are welcome to apply. Must be currently residing in the US. Sponsorship is not available for this position. Wright Technical Services and our client are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Acroment Technologies is seeking qualified candidates for a Systems Engineer/Network Administrator position at our West Side office. Candidates should exhibit a strong desire to help others with technology. Including, but not limited to, servers, networks, workstations, smartphones, printers, hardware and software. Acroment Technologies offers a relaxed and easygoing work environment, IT career mentoring, advanced IT certification programs, completive salary, and benefits. Core Responsibilities: Provide technical support (all-levels) to customers via phone, email and through our ticketing system; ConnectWise. Respond to service requests in a timely manner (meeting or exceeding our contracted SLAs) Troubleshoot andresolve client computer issues (mostly PC, some MAC, smartphones) Act as the point of contact for our clients on all types of requests generated internally via our monitoring systems or externally directly from clients. Properly classify (priority/categorize) all service requests within our ticket system. Coordinate additional resources needed to accomplish requested tasks including working with client vendors. Communicate with customers and additional resources to notify them as to the status of their requests or needed repairs. Additional Responsibilities: Complete training programs for our ticketing and monitoring systems. Recommend improvements to our internal processes to maximize customer service levels Complete timesheets daily with detailed notes of work completed Be available for work when scheduled to be on-call (weekly rotation) and attend weekly and quarterly service meetings (after-hours). Develop rapport with clients as a trusted resource for help Educate end-users on hardware and software operations as needed Qualifications and Requirements: Bachelors degree or related work experience 2 years prior experience working in a similar role at a Managed Service Provider (MSP) Network+ and Microsoft 365 certifications preferred but not required Working knowledge of Microsoft 365 administration, Intune, Autopilot, PowerShell and Python Set goals and be committed to improving your technical and soft skills through company offered and self-guided study to further your career in IT Strong technological aptitude, work ethic, and problem solving skills Excellent verbal and written communication skills Reliable transportation, valid drivers license and valid vehicle insurance