IT Field Technician
Systems administrator job in East Syracuse, NY
Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team!
Fastrac is a member of the EG America family of brands. EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America's #1 ‘one-stop' destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.
What We Offer:
Competitive wages
Work today, get paid tomorrow through our earned wage access program*
Paid Time Off
Medical/Health/Dental Coverage
401K with Company Match
Team Member Discounts
Tuition Reimbursement
Employee Assistance Program
Health Savings Account
Company Spirit Days
Employee recognition and awards
And much more!
Position Summary:
We are looking for a technically skilled candidate with good problem-solving ability for the position of FTS Support Technician. The duties of an FTS Support Technician include being a reference point for all IT related queries at store level, responding to store's needs in a timely manner and ensuring the optimal running of all systems, among other technical duties. Additionally, the FTS Support technician will participate in IT projects to upgrade physical technology and secure the environment. Monitor and manage network equipment to maintain both WIFI and network access within the store environment.
Responsibilities:
1. Providing support to stores in multiple states and responding in a timely manner
2. Accessing ticketing system and provide status updates to resolve tickets within service level agreements
3. Utilize existing technical, computer and electrical knowledge to successfully troubleshoot hardware problems to include, but not limited to installation, upgrading, maintenance, cleaning, and replacement of point of sale, desktop computers, fuel controllers, electronic payment controllers, Digital Media Boards, and telephone equipment.
4. Install and maintain inhouse wiring of both power and network cabling to keep clean and manageable wiring system withing the store
5. Maintain routers, modems, and access points to ensure proper network settings and availability.
6. Use remote access software to assist Helpdesk personnel to troubleshoot the root cause of the issues and provide a timely resolution.
7. Maintain inventory in vans and at office location to provide accountability and access to all equipment. This includes keeping serviceable assets as well as performing RMAs to vendors.
8. Manage administrative duties such as reporting company mileage, credit card expenses, processing RMAs for equipment on company truck
Working Relationships:
The FTS Support Technician will be embedded in a team of FTS Techs supporting a territory of convenience stores. The team works together to communicate common goals and to cover off hours, holidays, and weekends. Additionally, the FTS Support Technician will interact with external vendors to provide onsite support outside of covered territories. Team Members must maintain a professional and trustworthy relationship with store personnel to foster an open and accurate accountability as it pertains to store operations and procedures
Minimum Education:
High School: GED and some technology certification or coursework completed.
Preferred Education:
Associate's degree or Technology Program Certificate Minimum Experience: 2+ years' experience in role relating to computer networks and systems maintenance.
Minimum Experience:
Preferred Experience:
Experience with NCR Radiant, NCR StorePoint Retalix, Verifone, Gilbarco, Wayne, and PDI systems a plus.
Licenses/Certifications:
Comptia A+, Network
Soft Skills:
The ideal candidate has excellent written and verbal communications skills.
Must be able to interact with the IT and store communities to solve physical hardware issues inside a convenience store environment while making independent decisions for resolution.
Must participate in the coordination or technology materials to complete project objectives.
Other Requirements:
Travel: Ability to travel independently 50-75%. Must have clean driving record.
Hours & Conditions: First Shift (Hourly-Non-Exempt) After hours and late nights are required on occasion or rotational basis.
Physical Requirements: Ability to maneuver and regularly lift and or move up to 50-75 pounds. Must be able to climb ladders.
At EG America, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.
IT Operations Specialist
Systems administrator job in New York, NY
Pay: $40-50 hr We are seeking a detail-oriented and customer-focused IT Operations Specialist to oversee and support a dynamic in-office technical environment. The ideal candidate will manage hardware inventory, provide expert in-person support, troubleshoot hardware and software issues across a range of devices, and collaborate with various teams to ensure seamless technology operations. If you have a knack for swift problem-solving, strong technical knowledge, and a commitment to white-glove service, this position offers an excellent opportunity to contribute to our organization's success.
Requirements
3-5 years of experience in system administration or a similar IT support role
Proven experience managing on-site inventory, hardware requests, and vendor coordination
Strong Mac experience is essential
Expertise in providing white-glove, high-level support
In-depth knowledge of networking concepts (TCP/IP protocols, Wi-Fi, VPN, wired connections)
Familiarity with Google Workspace and Microsoft 365 platforms
Ability to troubleshoot AV equipment (e.g., Neat Bars, Zoom Rooms)
Experience with Active Directory or Okta for user provisioning and permissions
Competency in handling user access requests and security protocols
Experience with mobile device management (MDM) and software/hardware installations
Ability to assist with conference room technology setup and troubleshooting
Responsibilities
Manage on-site inventory, including hardware requests, shipping, receiving, and vendor interactions
Provide in-person, white-glove support for end-users' hardware and software issues across various devices
Support user access management, ensuring proper permissions in AD, GSuite, Okta, and similar systems
Troubleshoot network connectivity issues (Wi-Fi, VPN, wired) and assist with software installations and mobile device setups
Collaborate with Office Operations and Network Engineering teams on in-office technology setup and troubleshooting
Perform routine maintenance, updates, and system checks
Document support requests accurately in the ticketing system and ensure timely resolution
Escalate complex issues appropriately to specialized support teams as needed
Windows Server Administrator
Systems administrator job in Findlay, OH
IT Server Specialist/Administrator
GENERAL RESPONSIBILITES:
The IT Server Specialist / Administrator is responsible for the day-to-day management and smooth operation of IT infrastructure at the Astemo. This includes maintaining and supporting servers, networking equipment, cabling, corporate applications, printers, document scanners, and related technologies essential to plant operations.
This is a cross-functional, regional role that extends beyond local site support. In addition to managing the Farmington Hills facility's IT environment, the role involves implementing regional IT initiatives and projects at the local level, as well as providing broader regional support as needed.
CORE RESPONSIBILITIES
Manage/support local/regional servers, multifunction and single function printers, special purpose appliances and various peripheral devices in a Microsoft Active Directory environment.
Work with a local and regional teams to support the implementation of local and regional sites' network initiatives and projects.
Work with vendor support as necessary to quickly resolve problems.
Provide general support as needed within the support process for network and IT infrastructure in an Active Directory environment.
Assist in supporting backups and the backup process, including restores, DR testing, and related functions.
Support core business applications in areas of responsibility.
Participate in a variety of audit tasks and duties for physical inventory as required.
Support computer room infrastructure (power, backup power, air conditioning, humidity control).
Support manufacturing plant floor applications for data collection, traceability and ensure support availability when needed for critical plant related events or if downtime requires.
Support manufacturing plant floor hardware such as bar code printers, bar code scanners and mobile computers as needed.
Support business communication systems including phone and video conferencing systems.
Demonstrate flexibility to support local and regional initiatives as needed to meet business objectives.
Assist when needed to support network infrastructure including access, distribution, LAN, switching, cabling, and associated infrastructure.
Support cloud-related corporate applications in areas of responsibility.
POSITION REQUIREMENTS
Minimum five years experience in an IT systems administration and support role or equivalent area.
Proficient with Microsoft Operating Systems (both GUI and CLI) including Windows 7, Windows 10 and Windows Server 2012 R2, Server 2016, Server 2019, Server 2022.
Advanced knowledge of all aspects of Active Directory management.
Good working knowledge of TCP/IP networking.
In-depth understanding of networking services (DNS, DHCP, LDAP).
Competent understanding of intra-network communication within a datacenter environment.
Proficient with Microsoft Office 365 software suite
Able to lift, push, pull up to 50 lbs as required to perform repairs on IT related equipment.
Ability to physically inspect equipment in cramped or tight locations.
Required to carry a company cell phone and be on call during off schedule work times.
Experience within the automotive or manufacturing sector would be an asset.
Experience collaborating with remote teams and team members is desired.
QUALIFICATIONS, EDUCATION & CERTIFICATION
High school diploma or equivalent, with a college or university degree in IT preferred.
Industry recognized certifications, A+, Security+, Network+, Microsoft, ITIL, VMware preferred.
Nutanix, AHV a plus
PERSONAL ATTRIBUTES
Ability to prioritize, multi-task, meet tight deadlines, and work well under pressure.
Detail oriented and able to handle confidential information of the highest level.
Excellent verbal and written communications skills.
Strong time management, planning, decision making and organizational skills.
Able to work autonomously and as a member of a team.
Ability to establish and maintain effective working relationships with others.
Able to follow written and verbal instruction related to company policies/procedures (work tasks, Associate handbook, safety, quality and environmental).
Continuous improvement focused is an asset.
Ability to travel within the mid-western US preferred.
WORKING CONDITIONS
Daily activities are centered in an office setting/manufacturing setting.
Ability to work overtime hours as required and shifts outside your structured shift assignment.
Provide on-call coverage during off shifts and weekends.
Working and collaborating frequently with onsite and remote staff to achieve local and project goals for the site and region.
Workday Systems Analyst Administrator - Direct Hire
Systems administrator job in New York, NY
Workday Systems Analyst Administrator
Brooklyn NY Full Time Direct Hire**
We are seeking an experienced Workday Systems Analyst Administrator to support and enhance Workday HCM and Payroll for a healthcare organization based in Brooklyn NY. This role is ideal for Workday professionals who enjoy hands on system configuration process optimization and cross functional partnership. If you have strong Workday administration skills and want to develop your technical and functional expertise this position offers long term career development.
As the Workday Systems Analyst Administrator you will manage daily operations across key Workday modules including Core HCM Payroll Benefits Absence Time Tracking and Learning.
You will configure new features maintain business processes support HR and Payroll operations improve data accuracy and deliver reporting that drives informed decision making.
Your work will help streamline HR systems improve end user experience and strengthen organizational workflows.
This role requires strong knowledge of HR technology Workday configuration troubleshooting and HR processes.
You will partner with HR leaders Payroll teams and IT to deliver enhancements solve issues support releases and ensure smooth system performance. If you are looking for a full time Workday role that provides ownership autonomy and growth this is an excellent opportunity.
Responsibilities
Administer and enhance Workday HCM Payroll Benefits Absence Time Tracking and Learning
Configure Workday business processes roles integrations and security
Provide Workday support for HR Payroll Benefits and Learning operations
Troubleshoot system issues and coordinate testing for new releases and updates
Build advanced reports dashboards and analytics to support leadership and compliance
Maintain accurate employee data and ensure data integrity across all Workday functions
Work with cross functional teams to design and implement HR system improvements
Qualifications
Two or more years of Workday system administration or Workday analyst experience. Please note, the ideal candidate should have IT background.
Strong understanding of HR operations payroll processing benefits and compliance
Experience configuring Workday modules and supporting business processes
Ability to build reports troubleshoot complex issues and manage data
Bachelors degree, preferably in IT
Healthcare industry experience is helpful but not required
If you want to expand your Workday skills with a growing team and a stable organization we would like to connect with you.
Senior Systems Administrator (4 Days Onsite / 1 Remote)
Systems administrator job in Albany, NY
Employment Type: Full-Time · In-House IT (Not MSP)
Salary - 100k/yr-130k/yr
We are seeking a Senior Systems Administrator to support and enhance our internal IT infrastructure. This is a hands-on technical role managing Windows Server, Active Directory, VMware, Microsoft 365, and core network systems in a professional services environment. The ideal candidate is a mid-senior level IT professional who enjoys ownership, stability, and working directly with IT leadership on system improvements and modernization initiatives.
Key Responsibilities
• Administer and maintain Windows Server, Active Directory, DNS, DHCP, and Group Policy
• Manage VMware vSphere/vCenter environments (resource tuning, HA/DRS, provisioning)
• Support Microsoft 365 (Exchange Online, Teams, security/compliance settings)
• Assist with network administration, including VLANs, VPNs, routing/switching
• Support firewall configuration and remote access (SonicWall experience a plus)
• Serve as Tier 3 escalation for complex systems and infrastructure issues
• Participate in infrastructure upgrades, cloud integrations, and security hardening efforts
• Maintain system documentation, runbooks, and standard operating procedures
Qualifications
• 5-10 years of hands-on experience in Systems Administration or Systems Engineering
• Strong experience with Windows Server & Active Directory
• Proficiency with VMware vSphere/vCenter in production environments
• Experience managing Microsoft 365 in a hybrid AD environment
• Strong grasp of networking fundamentals (TCP/IP, VLANs, VPNs)
• Experience with PowerShell scripting/automation
• Clear communication skills and strong documentation habits
Preferred (Not Required)
• SonicWall, Cisco, or Meraki networking experience
• Previous experience in professional services IT (legal, finance, consulting, etc.)
• Relevant certifications (Microsoft, VMware, CompTIA, etc.)
Work Arrangement
4 days onsite / 1 remote weekly.
This role involves interaction with end users and direct support of firm systems, so full remote or fully hybrid schedules are not available.
We are hiring directly and are not working with recruiters or staffing agencies.
#SystemsAdministrator #SeniorSystemsAdministrator #SysAdminJobs
#VMware #vSphere #Microsoft365 #ActiveDirectory #WindowsServer
#NetworkingJobs #InfrastructureJobs #ITJobs #LongIslandJobs
IT System Administrator
Systems administrator job in New York, NY
Ventured backed Fintech firm in the financial wellness space, is looking to bring on an IT System Administrator for its Midtown Manhattan office(3 days onsite a week). This person will wear quite a bit of hats as the go-to IT person with the goal of advancing to infrastructure engineer. The ideal candidate will be proficient with: internal IT operations, resolving Level 1-3 support tickets, endpoint network/security monitoring, gaterhing compliance evidence for SOC2, ISO 27001, and Windows + Linux administration.
Targeted Qualifications:
· 4+ years as IT System Administrator or similar role
· Strong knowledge of Windows and Linux administration
· Background with network troubleshooting (switches, routers, firewalls, VPN, WiFI)
· Background with incident ticketing systems like JIRA and workstation management systems
· Experience with endpoint management (Active Directory, Google Workspace)
· Awareness of SOC2, ISO 27001 or similiar compliance frameworks
· Knowledge of ITIL and industry best practices
· Able to work in team environment and coordinate with 3rd party vendors
Bonus Qualifications:
· Experience with vulnerability management or compliance evidence gathering
· Scripting experience with Bash, Powershell, and/or Python
· Experienced with virtualized machines (VMWare, Citrix, Hyper-V)
· Previous experience in Fintech or similiarly secured enviornments
· Bachelors or Masters in related field
Comp Package:
· 401K match
· Robust Health + Dental
· Yearly Bonus potential
· Competitive PTO package
· Commuter benefits
· Many more
Staff Infrastructure Engineer
Systems administrator job in New York, NY
This Role
We are a small and nimble engineering team. Every member carries an unusually high degree of autonomy and agency. In this role you will be owning systems design, development, and robustness. We think that Zo represents a new category of "personal infrastructure" that allows individuals to have their own place on the internet. This infrastructure is intended to be dynamically configured via AI agents, and as such represents a new, difficult, and uniquely valuable set of systems problems. In this role you will work directly with our cofounder Rob to plan and implement the systems behind the Zo Computer product.
We're looking for someone with a strong background in cloud infrastructure who has a great understanding of storage/databases, networking, and containerization. Successful candidates should have a startup bent, understanding how to take advantage of being a small team to ship great products in a way that large incumbents cannot.
We have an office in Brooklyn, NY and prefer candidates who can work in person, but remote candidates will also be considered.
Expected compensation: $250k/year + equity
Our mission
We're on a mission to give everyone an intelligent personal server.
Our story
Computers are the most flexible tools ever invented.
And yet most software is built generically for millions of users, meaning it's not ideal for anyone. Companies have to split the difference, building generic monolithic solutions that work at scale. At the same time, individuals can't make custom tools because it requires expert knowledge that takes years to acquire.
AI changes this. When expertise is accessible and infrastructure is personal, custom software becomes a real option for everyone. Today, most people experience software through features - pre-built pieces meant to deliver value while concealing complexity. But when expertise stops being the bottleneck, the primitive shifts back to what it should be: the computer itself.
Zo is an intelligent cloud computer. Because it is just a computer, it is endlessly malleable. Rather than hiding complexity, Zo makes expert knowledge accessible and transparent through language. Having personal software doesn't just mean we'll use better tools; when we have agency over our digital environment, it changes how we think. Knowing that we can change anything is intoxicating.
We believe Zo represents a new category of personal computer. Having an intelligent server in the future will be as common as having a smartphone is today. Smartphones put the internet in our pockets, while servers allow us to be the internet. When everyone can own their own home on the internet, we'll have more authority over our privacy, more influence over our tools, and richer interactions with the rest of the internet.
As this happens,
the internet itself
will start to feel very different: more vibrant, more dynamic, and more personal.
Information Technology Administrator
Systems administrator job in Shaker Heights, OH
General Definition of Work
Performs difficult skilled technical work managing and maintaining computer and network services, the security of computer network and communications, the Microsoft Active directory, and the Virtual Server Environment (VMware) for the City, developing solutions for project requirements, coordinating with vendors, developing and reviewing bids, evaluating new technologies, and related work as apparent or assigned. Work is performed under the limited supervision of the Director of Information Technology.
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
Essential Functions
Maintains computer and network services by providing secure and reliable service to all City departments including designing the solutions, installs, configuration, troubleshooting and maintenance of computer and network equipment.
Manages the security of the City computer network and communications; ensures system integrity and security for various operating systems and software used by the City through monthly patches, upgrades and bug fixes.
Manages and maintains the Microsoft Active directory for the City to provide a safe and stable environment; creates and maintains network user accounts and security.
Manages and maintains the Virtual Server Environment (VMware) for the City.
Designs solutions for project requirements; works with vendors reviewing bids to evaluate proposed solutions and makes recommendations to the Director of IT; analyzes new technology for more efficiency and cost effectiveness; creates and reviews bids for hardware and software needs; works closely with vendors; coordinates outside maintenance contracts and services.
Installs, configures, and maintains network hardware including but not limited to switches, wireless access points, routers and cabling.
Analyzes, diagnoses, and repairs software issues; consults with users and tier one through three support to solve technical questions; provides assistance to all City departments with various hardware and software components including purchasing assistance.
Documents and records services performed via helpdesk software; prepares summaries and written reports for supervisors; maintains accurate records of hardware and software inventory and software licenses to adhere to licensing and retention policies.
Attends user groups, training and interface committees; transports equipment as needed.
Provides training, direction and support to level one Desktop Support Technician as needed.
Completes and ensures integrity of server operating software and data backups.
Knowledge, Skills and Abilities
Thorough knowledge of the principles of modern office procedures, systems and equipment; thorough knowledge of the policies, procedures and activities of the department; thorough knowledge in Microsoft Windows Operating Systems and Microsoft Office Professional applications; thorough knowledge in virus and spyware protection tools; general knowledge of Power Shell.
Skill in the use of personal computers, associated software packages, hardware, and peripheral equipment; skill in enterprise level Local Area Network (LAN)/Wide Area Network (WAN) environment including administration of network architectures, principles and topologies.
Ability to use diagnostic and performance tuning tools; skill in standard backup infrastructures and software tools and in Virus Protection and Anti-Spam tools; ability to troubleshoot hardware and software issues with computers, printers, equipment, City-standard software applications, networks, systems, and other peripherals, and perform repairs or fixes; ability to use diagnostic and performance tuning tools; ability to follow electronic document retention policies and perform discovery searches; ability to read, interpret, and apply detailed and technical manuals and verbal/visual instructions, as well as understand documented procedures, flow charts, operating systems, and computer operations concepts; ability to complete work in a timely fashion and initiate proper and acceptable direction for completion of work with a minimum of supervision and instruction; ability to communicate effectively in oral and written form; ability to perform and organize work independently; ability to multitask; ability to use strong interpersonal and customer service skills using tact, patience and courtesy; ability to establish and maintain effective working relationships with associates, department heads, vendors, and the general public.
Education and Experience
Bachelor's degree in computer science, information technology, or related field and considerable experience in computer management including Windows Servers, Structured Query Language (SQL) Server, backup technologies, security technologies, forest and domain level trusts, Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), or equivalent combination of education and experience.
Physical Requirements
This work requires the occasional exertion of up to 50 pounds of force; work regularly requires sitting, using hands to finger, handle or feel and repetitive motions, frequently requires speaking or hearing and occasionally requires standing, walking, stooping, kneeling, crouching or crawling, reaching with hands and arms, pushing or pulling and lifting; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, using of measuring devices, assembly or fabrication of parts within arm's length, operating machines and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).
Special Requirements
Possession of Microsoft Certified Systems Professional (MCSP) Certification or equivalent upon hire.
Possession of Cisco Certified Network Associate (CCNA) Certification or equivalent upon hire.
Must meet and maintain all training and education requirements for position.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks.
The City of Shaker Heights does not hire individuals who use or test positive for tobacco or nicotine products.
Please file application and/or resume:
CITY OF SHAKER HEIGHTS
HUMAN RESOURCES DEPARTMENT
3400 LEE ROAD SHAKER HEIGHTS, OH 44120
E-mail: ***********************************
Network Administrator
Systems administrator job in New York, NY
About the Role:
We are seeking an experienced IT Network admin for an international banking institute in New York City. In this role, you will manage, monitor, and enhance the network infrastructure, ensuring the highest levels of security, performance, and reliability. The ideal candidate will have experience in the banking industry or large organizations in other sectors, with expert-level knowledge of Cisco and Juniper networks.
Fluent in both English and Mandarin is mandatory. This candidate will be spearheading the development of a new server room!
Key Responsibilities:
Design, implement, and manage network infrastructure, including LAN, WAN, VPN, and firewall configurations.
Perform network updates, patches, and configuration setups to ensure security and optimal performance.
Monitor network performance and troubleshoot issues to minimize downtime.
Manage and maintain network security protocols and compliance standards.
Assist in the design and maintenance of data centers as needed. This is a plus, not required.
Collaborate with IT security and system administrators to integrate security measures.
Prepare and maintain detailed documentation of network configurations, processes, and updates.
Provide technical support and guidance to other IT staff and end-users.
Conduct regular audits to ensure compliance with internal policies and external regulations.
Required Qualifications:
3-5 years of experience as a Network engineer or in a similar role within the banking industry or large organizations.
Expert-level knowledge of Cisco and Juniper networks, products, and services.
Proven hands-on experience with network updates, patches, and configuration setups.
Familiarity with data center infrastructure and best practices is a plus.
Strong understanding of network protocols (e.g., TCP/IP, BGP, OSPF, MPLS).
Proficiency with network monitoring and diagnostic tools.
Certifications such as CCNA or CCNP are highly desirable.
Excellent analytical, problem-solving, and communication skills.
Ability to work independently and manage multiple tasks in a fast-paced environment
Linux System Administrator L3 ( Must have an exp of Computer Aided Engineering (CAE) Experience - Pre, Post, and Solving)
Systems administrator job in Raymond, OH
Job Title : Linux System Administrator L3 ( Must have an exp of Computer Aided Engineering (CAE) Experience - Pre, Post, and Solving)
Duration : 12 + Contract with a possible extension
Daily Tasks Performed:
- A00: Maintain the Linux environment used for CAE Development on both Virtual and Physical Machines, on-prem and on cloud.
Daily Tasks:
CAE Linux User Support - Incidents, Questions, etc.
Handle Application Installation and Update Requests
Monitor overall health of CAE Linux Environment
Weekly Tasks:
Provide Status update to Team Leadership on work completed, work pending, and roadblocks
Monthly Tasks:
Apply monthly patches to systems
Maintain and develop automation for application installation, network storage management, and user management
What will this person be working on
CAE Application Installation and Maintenance, CAE HPC Job Submission Script Maintenance, System Patching and Maintenance, Task Automation
Position Success Criteria (Desired) - 'WANTS'
Experience:
Linux System Administrator Experience
Computer Aided Engineering (CAE) Experience - Pre, Post, and Solving
Knowledge:
Familiar with High Performance Computing (HPC)
Familiar with AWS and Azure Cloud
Skills:
BASH Scripting, Python, Server Patching
Kubernetes, Docker
Ansible
Teraform / AWS Cloud Formation
Network Administrator
Systems administrator job in Beachwood, OH
TechnologyXperts, Inc. (TXI) based in Beachwood, OH, is a national organization providing essential IT support, maintenance, and security services to businesses. With a focus on managing and monitoring IT systems for security, reliability, and efficiency, TXI is a vital partner for organizations navigating cyber threats and technological advancements. Services offered include network monitoring, data backup, cloud computing, and cybersecurity, empowering businesses to protect their assets and maintain robust IT infrastructures.
Role Description
This is a full-time on-site role for a Help Desk Technician at TechnologyXperts, Inc. in Beachwood, OH. The Help Desk Technician will be responsible for providing technical support, troubleshooting desktop computers, delivering help desk support, and performing computer repairs on-site.
Qualifications
Desktop Computers, Troubleshooting, and Computer Repair skills
Experience in Technical Support and Help Desk Support
Strong problem-solving and communication skills
Ability to work well under pressure and in a team environment
Knowledge of network systems and IT security
Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional)
Associate's degree in Information Technology or related field
Network Operations Analyst
Systems administrator job in Blue Ash, OH
Our client is seeking a Network Operations Analyst to join their team! This position is located in Blue Ash, Ohio.
Use experience and knowledge of WAN, LAN, and WLAN infrastructure to triage, diagnose, and remediate wireless infrastructure incidents
Serve as a technical subject matter expert for customer-facing network environments and operations
Leverage knowledge of WAN routing protocols and devices, as well as LAN switching protocols and devices, to triage, diagnose, and remediate network alerts while meeting availability and mean-time-to-repair service-level goals
Provide first- and second-level network operations support for all WAN, LAN, and wireless-related incidents
Triage and remediate VSAT, cellular, wired, and wireless WAN/LAN incidents
Recognize high-priority incidents and escalate them appropriately to Level 3 support teams
Facilitate critical network incident conference calls and provide assistance during major events
Create and review network device and system change procedures and documentation
Perform proactive maintenance on routers, switches, wireless access points, and other network hardware
Provide implementation support for new network devices
Utilize tools such as ServiceNow, WhatUp Gold, and network platforms such as Arista or Aruba
Assist with standard network requests, including support for new site installations and setup
Desired Skills/Experience:
3+ years of experience working with network technologies
3+ years of experience with Wi-Fi and wireless infrastructures
Strong knowledge of network routing and switching protocols
Strong customer service skills
Experience troubleshooting routers and Hewlett-Packard switches is a plus
Familiarity and experience with SD-WAN platforms
Experience with Extreme Networks wireless access points is a plus
Highly motivated and service-oriented
Able to work independently with minimal supervision
Able to work collaboratively within a team environment
Excellent organizational, multitasking, and teamwork skills
Experience with network monitoring tools is a plus
Desire to learn new technologies and stay current with technical skills
Strong verbal and written communication skills
Willingness to work night and weekend shifts as required
Experience with SD-WAN platforms strongly preferred
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position is between $28.00 and $35.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
Windows Server Engineer
Systems administrator job in Philadelphia, PA
Managerial Requirements:Provide technical expertise and direction for project work
Maintain appropriate patching levels for all operating systems and third-party applications
Operate as level 3 support for tickets received from ticketing system
Ability to create and maintain up to date system documentation
Excellent time management skills
Technical Requirements:Proficiency with Microsoft Active Directory
Microsoft Server 2019/2022 proficiency
Microsoft cloud experience (Azure/Intune/Exchange/M365)
Microsoft SCCM experience (inventory/reporting/OSD/patching)
5+ years Windows Systems Administration (AD/CA/DNS/DHCP/GPO)
Desirable:Citrix Cloud/VDI/XenDesktop proficiency
VMWare/storage experience
Scripting/automation (Powershell/Python)
Experience with monitoring tools
Outstanding communication skills
Information Technology Infrastructure Engineer
Systems administrator job in New York, NY
IT Infrastructure Engineer
Employment Type: Full time
Experience: 10+ years
Primary job responsibilities of an onsite senior consultant will perform work on multiple aspects related to Architecture, System Administration including but not limited to the following,
Provide technical solution related to Microsoft, Windows, VMware, Exchange, and Cyber security based various technologies, IT landscape and business requirements.
Primary technologies and products in IT landscape include Windows 2016/2019/2022, Active Directory, MS Exchange, Group Policies, SolarWinds, Antivirus, Backup Technologies, SAN, Disaster Recovery, VMware vSphere 7.0, VMware Horizon VDI Infrastructure, Cyber Security, Vulnerability Scanner, Penetration Testing, Auditing, Scripting, Cisco Switches, Routers and Firewalls
Work with different teams to handle cybersecurity-related issues.
Prepare detailed documentation
Provide monthly status reports
Consulting and Support services will cover the following IT landscape,
Microsoft
Active Directory
Exchange/Office 365
Windows 2019, Windows 2016, Windows 2022, Windows 10
VMWare
vSphere ESXi 7
Site Recovery Manager
VMware Horizon VDI infrastructure
Arcserve and Veeam Backup
Storage
Pure Storage
Audit work
SWIFT CSP
Penetration Tests
Help on other Audits
The onsite resource will be a senior Infrastructure Consultant with significant experience in various IT infrastructure technologies, as well as professional certifications including,
MCSE
MCSA
MCDBA
MCP
CompTIA
Network+
A+
I-Net+
A brief overview of the onsite Senior Consultant profile:
IT infrastructure consultant with 10+ years of experience
Deep expertise in Microsoft Exchange, Active Directory
Deep expertise in VMware products
Deep expertise in Citrix Access Gateway & NetScaler.
Good expertise in Cloud technologies including, Azure and AWS
Note: CyberTech promotes equal employment opportunity and compensation without discrimination based on age, race, creed, color, national origin, gender, sexual orientation, disability, marital status, Vietnam Era Veteran status, genetic predisposition, or carrier status.
Information Technology Engineer
Systems administrator job in New York, NY
As an Onsite Support Technician with minimum of 2 to 3 years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:
iPhone Setup
Company Portal
Outlook
MS Teams
Sim Card
activation
Orders
Inventory Management
iPhone
SIM
Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc.
Perform onsite updates, Configuration changes, or Software installations.
Provide onsite technical assistance to End Users.
Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.
Manage assigned tickets and ensure that they are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed.
Coordinate with vendors for provision and repair of end-user support (e.g., Hardware Vendor technicians for warranty repair/replacement)
Perform end-user support related to security controls and compliance related tasks such as access reviews, controls verifications, facility inspections, among others
Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades.
Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support
Provide IT support for disaster recovery and immediate response in emergencies at local sites.
Provide On-call support if required outside business hours on a rotational basis
Provide Hand and Feet support for network data and voice devices
Infrastructure Engineer
Systems administrator job in Duquesne, PA
The Infrastructure Engineer II is responsible for building, maintaining, and enhancing a modern, cost-effective, flexible, and secure IT environment for ATC worldwide. This role focuses on cloud and network technologies (including Cisco and Meraki), servers, storage, desktops, data centers, IT security, video conferencing, and telephone operations. The Infrastructure Engineer will deliver secure, scalable, and resilient infrastructure solutions across hybrid and cloud environments, optimize performance, ensure high availability and disaster recovery, and collaborate with cross-functional teams on solution design and deployment. This individual will also partner with vendors, provide advanced technical support, and contribute to continuous improvement initiatives, system audits, and regulatory compliance.
Responsibilities
Implements hardware, software, network, cloud, storage, and telephony infrastructure.
Ensures the delivery and ongoing maintenance of secure, scalable, and resilient infrastructure solutions across hybrid and cloud environments.
Diagnoses and resolves infrastructure issues such as Microsoft Conditional Access, Azure Active Directory, Office 365, and Virtual Machines.
Documents infrastructure configuration, processes, and asset management.
Researches, analyzes, and implements new technologies and determines viability and suitability of existing technologies.
Troubleshoots and resolves issues for a wide variety of computer hardware and software applications/systems.
Conducts research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.
Researches potential vendors for new solutions, conducts demonstrations, and partners with management for implementation.
Supports the configuration of SAML (Security Assertion Markup Language), SSO (Single Sign-On), and MFA (Multi-Factor Authentication) for company security.
Assists with remediation from the annual penetration test.
Maintains security patches of on-premise and cloud-based hardware and software.
Performs escalated desktop support, i.e., hardware, software, network, printers, cameras, and access control, for all internal users both on-site and remote, and provides guidance to junior-level team members as needed.
Enforces company security procedures and policies by ensuring all workstations meet security guidelines.
Qualifications
Bachelor's degree in computer science, information technology, or related field is required
Minimum of 2-4 years of relevant work experience in IT infrastructure, including hands-on experience in cloud infrastructure engineering and network security
2+ years' experience configuring and managing Windows servers, Active Directory, DNS, DHCP, and wireless architecture design and implementation
Experience with Microsoft Azure services, including container orchestration and networking, Microsoft PowerShell scripting, and Office 365 administration
Proficiency in Cisco and Meraki technologies, with practical knowledge of enterprise network design and deployment
Relevant certifications preferred, including Azure (e.g., AZ-104, AZ-700, AZ-305) and Cisco (e.g., CCNP Security, CCIE)
Proven experience implementing and supporting ZTNA frameworks and secure access architectures
Experience working with hybrid cloud environments and multi-cloud strategies is preferred
Skilled in troubleshooting application performance issues, including utilizing network capture tools for detailed diagnostics
Experience working directly with third-party service delivery partners to ensure successful infrastructure and network deployment, operation, and support
Knowledge of compliance frameworks such as NIST, ISO 27001, and SOC 2 is preferred
Information Technology Engineer
Systems administrator job in New York, NY
Mid-Level IT Engineer
Experience: 4+ years
Salary: $180,000-$250,000 all-in (flexible)
About the Role:
A growing finance firm is seeking a versatile Mid-Level IT Engineer to join their small, fast-paced technology team. This “jack-of-all-trades” role combines user support, desktop engineering, and IT infrastructure projects. The engineer will work closely with the internal application development team and may occasionally support infrastructure needs on the application side.
Responsibilities:
Provide end-to-end user support for VIPs, including troubleshooting, application support, and onboarding/offboarding.
Manage and maintain desktop environments using Intune, Autopilot, and related tools.
Plan, implement, and support IT infrastructure projects, including cloud and on-premises systems.
Handle all phases of technology projects: scoping, buy vs. build analysis, vendor research, POCs, vendor onboarding, implementation, deployment, and user training.
Collaborate closely with cross-functional teams to ensure technology solutions meet business needs.
Maintain documentation, dashboards, and reporting related to IT operations and projects.
Qualifications:
5+ years of experience in IT support, desktop engineering, or IT infrastructure projects.
Experience in fast-paced finance environments such as hedge funds or private equity preferred.
Comfortable interacting with executives and VIPs, with strong communication skills.
Proven ability to manage multiple projects with minimal guidance.
Technical Skills / Tools:
Azure / Office365
Intune / Autopilot
Netskope / Zscaler
Egnyte, iManage, or other SaaS DMS
Azure DevOps / Terraform
Cisco / Palo Alto networking equipment
Perks & Benefits:
Flexible salary structure within $180-$250k all-in.
Commuting fees covered.
Free breakfast and lunch onsite.
Hybrid flexibility: onsite 5 days/week with summer remote options.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Plant Support Engineer - I & C Systems
Systems administrator job in Shippingport, PA
JSG is looking for a Plant I & C Systems Engineer
Serving as the system expert specifically in electrical or I&C systems in support of operating requirements.
Providing leadership for Problem Solving, Decision Making, Troubleshooting and Root Cause Analysis Teams.
Trending system parameters and monitoring performance of assigned systems.
Preparing technical reports and presentations.
Developing outage and routine maintenance activity lists.
Establishing predictive and preventative maintenance (task and frequency) for assigned systems.
Developing and completing investigations and corrective actions in accordance with the Corrective Action Program.
Providing support for interface with regulatory and oversight agencies.
Performing field walk-downs and interfacing with other groups to resolve emergent and routine plant issues.
Performing audits, observations, surveys and assessments of plant activities such as maintenance and operations.
Pursuing opportunities to improve site human performance.
Reviewing and analyzing plant operating characteristics and both Nuclear Regulatory Commission (NRC) and Industry correspondence to identify operating experiences that may be pertinent to or will aid in the resolution of plant issues applicable to assigned systems.
Reviewing schedules and work orders to ensure efficient work implementation.
Championing design change improvements and interfaces.
Demonstrating a solid commitment to all aspects of safety
Actively seeking formal and informal learning opportunities to better understand technical policies, practices, and procedures.
Developing effective working relationships with employees within you own work group and establishing a professional network
Performing Emergency Response Organization (ERO) duties as assigned.
Education, Experience, and Skill Requirements:
Bachelor's degree in Engineering required. Bachelor's degree in Electrical Engineering is preferred.
Experience in electrical and/or I&C systems is preferred.
Prior professional-level engineering experience is preferred.
Prior plant system engineering experience, including experience with electrical, and I&C components, is preferred.
Being able to work independently with little Supervisory involvement is preferred.
Proficient with Microsoft Office applications, including Word, Excel and PowerPoint.
Excellent interpersonal skills and strong analytical ability.
Ability to develop effective working relationships with all employees
Able to deliver quality and accurate work within established deadlines.
Excellent written and oral communication skills, with ability to make formal technical presentations to various management levels.
Ability to work extended hours, shift schedules and perform on-call duties when necessary.
Must reside within site-specific ERO response time.
Information Technology Support Engineer
Systems administrator job in Mansfield, OH
Job Title: IT Support Engineer
We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability.
Key Responsibilities
Scope of Work / Activities to be Covered
Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices.
Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability.
Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues.
Conduct preventive maintenance activities such as security checks, system health checks, and patch updates.
Monitor and coordinate critical service requests with remote teams and vendors as needed.
Assist in escalating complex incidents to higher-level support teams while ensuring proper follow-through.
Expected Results
Operational Continuity Maintenance: Ensure that business processes and local operations remain unaffected during the support period.
Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills.
Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure.
Documentation and Reporting: Prepare and submit clear incident logs, resolution details, and preventive maintenance reports for transparency and accountability.
Qualifications & Skills
Proven experience in IT support, helpdesk, or desktop engineering roles.
Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals.
Familiarity with ITSM ticketing systems and incident management processes.
Ability to conduct preventive maintenance and security checks.
Strong communication skills and ability to interact with end-users at all levels.
Detail-oriented with strong documentation and reporting skills.
Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.
Why Apply?
This is a fantastic chance to work on a high-profile project
Dynamic Server Support Technician
Systems administrator job in Erie, PA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs.
Must own a basic repair tool kit