Systems administrator jobs in Peabody, MA

The Senior Desktop Support Administrator supports the IT team by providing tier 2/3 support in managing, maintaining, and securing an organization's endpoints, such as laptops, desktops, and mobile devices. This includes device management, software deployments, and user support. The ideal candidate is technically inclined, eager to learn, and able to work collaboratively within a dynamic IT environment. They should have a strong focus on customer service and operational excellence. Office location and hours: This position is based in Boston Massachusetts, currently 4 days in the office and 1 remote workday. Hours are 8:00am - 4:00pm.Availability for occasional travel and on-call support is essential. Responsibilities: Responsibilities include assisting with the deployment and maintenance of various devices, managing OS and application patching using tools like Intune and Jamf, monitoring endpoint security, and troubleshooting hardware and software issues. Collaboration with IT teams on software deployment and maintenance, assist with patch management, maintain documentation, and provide user support and training on best practices. Assist with onboarding/offboarding processes, ensuring timely provisioning and deprovisioning of devices. Support video conferencing systems and remote access tools. Qualifications: Required skills include familiarity with Windows and mac OS. Advanced knowledge of Microsoft 365 and Active directory group policy management as well as SCCM and Intune. Must have strong troubleshooting and problem-solving abilities, excellent communication, ability to work independently and in a team, and eagerness to learn new technologies. Basic understanding of networking and video conferencing technologies. Preferred qualifications include experience with endpoint management tools such Jamf, and familiarity with scripting languages like PowerShell or Python, information technology service management and basic knowledge of networking and video conference support. A Bachelor's degree in Computer Science, IT, or a related field (or equivalent experience) is required. ITIL certification and experience in IT support or a similar endpoint support role is also beneficial. Perks and Benefits 4 weeks accrued paid time off + 9 paid national holidays per year Free onsite gym at our Boston Location Tuition Reimbursement Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision) Robust health and wellness program and fitness reimbursements Auto and home insurance discounts Matching gift opportunities Annual 401(k) Employer Contribution (up to 7.5% of your base salary) Various Paid Family leave options including Paid Parental Leave Resources to promote Professional Development (LinkedIn Learning and licensure assistance) Convenient location directly across from South Station and Pre-Tax Commuter Benefits Salary Range: $80,000-$108,000 a year. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $2.2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”. #LI-DNI

*THIS IS AN ONSITE CONTRACT ROLE - 5 DAYS A WEEK IN BOSTON OFFICE IS REQUIRED. AT THIS TIME, THE ROLE IS NOT OPEN TO C2C OR THIRD PARTIES* Our client is seeking a PACS Administrator to support and enhance their enterprise imaging environment across cardiology and radiology platforms. This role is responsible for the configuration, maintenance, and optimization of PACS systems (with a focus on Syngo Dynamics and VNA), while ensuring high availability, strong system performance, and seamless workflows for clinical end users. You will provide day-to-day operational support, troubleshoot system issues, manage integrations such as DICOM and HL7, and collaborate closely with cross-functional teams to drive reliable and efficient imaging operations. Must-Have Experience: 5+ years of server administration experience, preferably with VMware Hands-on experience with PACS, DICOM standards, imaging modalities, and VNA archives Strong understanding of networking concepts, HL7 interfaces, AE Titles, ports, and modality worklists Experience supporting clinical imaging workflows (Cardiology or Radiology) or equivalent healthcare IT background Proficiency with server scripting/automation, troubleshooting distributed systems, and managing upgrades/patching

Support, aid and otherwise maintain all IT and technology-based infrastructure for Saga Communications, a publicly traded broadcast company in its' New England operations (Brattleboro, Keene, Manchester). · Knowledge of LAN and WAN support. · Understanding of Windows Active Directory, MCSE or 3 years relevant experience · Understanding of L2, L3 networks, router and firewall functions (no configuration or management of the devices is required) · Desktop support skills, including the ability to support Office 365 and Outlook · Experience with Symantec Backup Exec · Solid technical, writing, and communication skills · Quickly learning new processes, being a team player, and taking ownership of local IT operations as well as contributing to a team of IT engineers. · Having three or more years of experience in an IT environment that utilizes a Help Desk to assign your work and support tools. · Expect to regularly work some nights, weekends, and additional hours. · Ideal candidate will have an interest and understanding of audio and audio delivery in the broadcast radio industry · The position requires a strong self-starter as well as someone able to identify and request the information as needed. · This position requires reimbursed and regular travel to Brattleboro, VT, Keene, NH, and Manchester, NH. Our Strengths would include: · Fun, fast-paced, and positive work environment · Resources are available to support you. You will be a member of a team of Regionals with responsibility for their own markets. Strong desire to help you succeed. · Excellent benefits, including health, dental, vision, life, short-term and long-term disability, and 401 (k), upon meeting eligibility. Please send a cover letter and resume to ********************** Saga Communications is an Equal Opportunity Employer.

6+ MONTH CONTRACT - W2 LOCAL CANDIDATES Hybrid - Boston MA Act as the primary point of contact for Office 365 support and administration. Working on a small team, candidates will support MS365, Linux, Active Directory, and other cloud systems. Manage incoming trouble tickets related to User Access, System Performance, Troubleshooting system errors, Adds/Changes, Security Issues Stay current of all things Office 365, including changes & updates, roadmap & releases, and third-party solutions Responsible for special projects including customer migrations to Microsoft Office 365 Analyze and provide feedback regarding deployment process and technology improvements Provides technical support to customers using remote tools Suggested Experience Bachelor's Degree in Computer Science or similar work experience 2+ years of professional experience providing admin, engineering and desktop support for Office 365 High attention to detail with the ability to understand complex workflow systems Subject matter expert; Office 365, Active Directory, Networking, Personal & Mobile Computing Device Industry Certifications Suggested - Office 365, MCSE, ITIL or other

Duration: 6 months with possible extension Top 3 Technical Skills: 1. Microsoft 365 Administration Expertise 2. Exchange Online Administration and Troubleshooting 3. PowerShell Scripting for Automation TOP SKILLS: We are looking for someone who is beyond Tier 1 Helpdesk level, who has Exchange Online Administration and M365 Administration experience. Position Description The ideal candidate is an energetic quick learner who possesses superior interpersonal and communication skills, has experience supporting Microsoft Exchange Online and Microsoft 365, and regularly demonstrates creative problem solving. Responsibilities: Diagnose, escalate and resolve software incidents for vendor-based and custom developed applications such as Microsoft 365 Exchange, Teams, Slack, and Zoom Participate in projects providing subject matter and technical expertise on applications Configure applications to match business needs Draft and update use case and technical documentation as needed Create troubleshooting guides and knowledge articles Complete other responsibilities as assigned Basic Qualifications At least 2 years' progressively responsible experience as an application administrator or in a technical support role is required Additional Qualifications and Skills Bachelor's degree in computer science, technology, management information systems, computer engineering, or similar field is preferred Administering, configuring, and maintaining Microsoft 365 applications Experience with the administration and support of Microsoft M365 collaboration suite Developing and implementing workflows using Power Automate Advanced Microsoft Exchange mailbox administration Demonstrated experience troubleshooting mail flow problems Experience with creation of scripts in PowerShell Demonstrated solution design using both technical and business process approaches is preferred Experience with custom developed applications and the software development life cycle is preferred Experience leveraging APIs, reporting, and data analytics is preferred

Molten Cloud empowers creators and rights-holders of media content through technological innovation. The Molten Cloud platform transforms and simplifies today's complex intellectual property rights, content and licensing operations. The platform is used by media organizations to manage over 175M film/TV rights, hosting data and content for over 10% (per IMDB) of all movies known to exist. Founded in the heart of MIT, Molten Cloud is committed to breaking the barriers that hold digital creativity and media experiences back today. We are a diverse team of hackers, hustlers, and hipsters, and are backed by leading media-tech investors and advisors such as Jack Dorsey and Ashton Kutcher. As a Support Engineer at Molten, you will perform a variety of tasks and hold a number of responsibilities. A good candidate should have a strong background in the following areas/technologies: Customer Support: you'll be talking to our customers on a daily basis, answering their questions about the platform, and troubleshooting their issues. Scripting: you'll be writing and executing Python scripts to handle Molten's backend operations for things like database migration, task automation, etc. Databases: you should be comfortable with manipulating large data sets, writing queries, and organizing existing data to prepare for customer onboarding, database migrations, creations, and maintenance System Administration: you're a power user in Linux, but comfortable in a Windows environment as well As an ideal fit for this role, you are analytical, entrepreneurial and organized. Analytical: you are comfortable with data and complexity. You obsess over the details, and no detail is too small for you. Entrepreneurial: you take ownership of your work, collaborate with your teammates to leverage their complementary skill sets, and train yourself to acquire the skills you need to get the job done. You will be given a large amount of freedom, and responsibility, to take on tasks that satisfy our clients. Organized: when things get overwhelming for most people, you have the demonstrated ability to put things in perspective, prioritize your own workload, and deliver results. Our culture is about being rigorous at work and celebrating our big and small wins as a team. At Molten, you will have the opportunity to own and lead your own workstreams, learn from exceptional individuals on the team, and help build technology that matters across the world. Everyone on the team primarily works remotely, and the company reimburses purchases for laptops and other office supplies. Benefits include health, vision and dental insurance, but most importantly - a group of exceptional individuals building industry-defining tech. Salary Range: $65k - $90k Equity Range: 0.0% - 0.1%

We are seeking an experienced L3 Linux Systems Administrator with expertise in Red Hat Enterprise Linux (RHEL). The L3 Linux administrator will be responsible for advanced system administration, troubleshooting, performance tuning and support of our enterprise Linux environment. The L3 Linux system administrator will play a key role in the support, deployment, and maintenance of mission-critical systems across development, test, and production environments. Key Responsibilities: Serve as a technical point of contact for Enterprise Linux systems, managing deployments in virtualized and bare-metal environments. Provide L3 support for incidents, root cause analysis, and resolution of complex Linux OS issues. Install, configure, maintain, and patch Linux systems, ensuring optimal performance. Maintain system security hardening, compliance and vulnerability remediation. Collaborate with application, network, and security teams to support projects and infrastructure initiatives. Provide support for high-priority incidents and scheduled maintenance windows. Maintain detailed documentation and contribute to knowledge sharing within the team. Required Skills & Experience: Deep technical knowledge of: Linux core functionality and administration tasks End to end Linux System deployments Troubleshooting complex Linux issues Configuring Storage and mount points Networking (bonding, VLANs, routing, iptables/nftables) System performance monitoring and tuning Patching Linux Systems and remediation of vulnerabilities. Experience with managing REHL systems Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. Compensation and Benefits A candidate's pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Join us to lead the charge in transforming our IT infrastructure through innovative Salesforce solutions! You will be the driving force behind the effective management, configuration, and optimization of our Salesforce platform. Your expertise will empower our sales and service teams to operate seamlessly, leveraging Salesforce to enhance productivity and deliver exceptional customer experiences. This position offers an exciting opportunity to work at the forefront of technology, ensuring our systems are robust, secure, and aligned with organizational goals. Essential Duties Manage and optimize the Salesforce environment, including user setup, security configurations, and data integrity Administer and maintain Salesforce platforms including CPQ Develop and implement custom workflows, automation processes, dashboards, reports, and visualizations to support business needs. Collaborate with cross-functional teams to gather requirements and translate them into scalable Salesforce solutions aligned with best practices Perform regular data audits, manage data migrations, and implement best practices for data hygiene to ensure data quality Provide proactive system maintenance, including security reviews and release updates Manage integration between Salesforce and other key business systems Configure and customize Salesforce objects, workflows, validation rules, and process builders. Support CPQ processes including product configuration, pricing rules, quote templates, and approvals Manage Field Service operations including work orders, service appointments, scheduling, and mobile app setup Identify unused or underutilized platform features for system enhancement and automation to improve business workflows and productivity according to best practices. Develop and deliver training materials and documentation for new features and processes to ensure our users are increasing efficiencies. Own the communication of platform changes to end users and stakeholders Monitor system performance, troubleshoot issues promptly, and execute upgrades or patches to ensure optimal functionality. Ensure data security by managing roles, permissions, and access controls in accordance with information security standards Document system configurations, processes, and procedures for ongoing maintenance and compliance purposes. Requirements Bachelor's degree and a minimum of 3-5 years' experience as a Salesforce Administrator Proven experience with Salesforce CPQ and a strong understanding of Salesforce best practices and data management Salesforce Administrator Certification required CPQ Specialist Certification preferred Experience with Apex, Visualforce, and Lightning components preferred. Strong grasp of information security principles to safeguard sensitive data across all platforms. Excellent problem-solving skills combined with a proactive approach to system management and troubleshooting About JEOL Since 1949, the JEOL legacy has been one of providing solutions for innovation. JEOL positively challenges the world's highest technology, forever contributing to the progress in Science and human society through its products. We have 70+ years of expertise in the field of electron microscopy, more than 60 years in mass spectrometry and NMR spectrometry, and more than 50 years of e-beam lithography leadership. The primary business of JEOL USA is the sales of new instruments and peripherals and support of scientific instruments throughout the United States, Canada, Mexico, and South America. What we offer Comprehensive medical and dental without deductibles 401K plan with company match Tuition Reimbursement How to Apply If you have the desire to work in an industry where your work contributes to progress in science and society, please complete an online application at ****************************** JEOL USA, Inc. is an Equal Opportunity Employer. Applications from veterans and individuals with disabilities are strongly encouraged. To be transparent with applicants about salary, and in compliance with various state pay disclosure statements, JEOL USA, Inc. publishes the following information which is current as of December 2025. Minimum $78,000 -Maximum $88,000. The base range above represents the low and high end of the JEOL salary range for this position. Actual salaries will vary and may be above or below the range based on several factors including, but not limited to location, experience, and performance. In addition, JEOL provides a variety of benefits to eligible employees including health and dental insurance coverage, life and disability insurance, a 401K plan with company match and contribution, tuition reimbursement, paid holidays, paid sick time, and paid vacation.

Role: Network Admin Duration - 6 months with possible extension Remote or onsite- Hybrid preferred - Boston location. Remote accepted in CST hours Remote accepted in CST hours This role will support and augment our acquisitions IT staff, ensuring the smooth operation, integration, and management of general IT systems and network infrastructure. The ideal candidate will have strong technical expertise, adaptability, and the ability to work collaboratively in a fast-paced environment. Qualifications: 3+ years' experience in IT systems/network administration roles (MS Windows Server environments required; Linux experience a plus). 3+ years in endpoint management tools (Tanium preferred) Experience with network configuration-switches/routers/firewalls (FortiGate and Cisco preferred). Hands-on experience with Microsoft Active Directory & Office 365 administration. Familiarity with virtualization platforms (VMware/Hyper-V). Knowledge of backup solutions (Veeam/Datto/Acronis or similar) and disaster recovery principles. Strong troubleshooting skills; able to prioritize multiple tasks/projects efficiently.

Senior Infrastructure Systems Engineer - Hybrid Cloud (Azure / On-Prem / M365) We're seeking a Senior Infrastructure Systems Engineer for a leading investment management firm to take ownership of critical projects across a hybrid cloud environment. You'll design, deploy, and maintain secure, scalable infrastructure solutions spanning Azure and on-prem systems, while driving automation and modernization efforts. What You'll Do: Design, implement, and support hybrid infrastructure (Azure + on-prem). Administer and optimize M365 services (Exchange, Teams, SharePoint, Intune, Purview). Automate and manage infrastructure using PowerShell, Python, or Terraform. Strengthen security, compliance, and observability practices. Collaborate with cross-functional teams to deliver reliable, scalable solutions. What You Bring: 3+ years' experience in hybrid cloud environments (Azure / On-Prem / M365) Deep knowledge of M365, Active Directory, Entra ID Powershell or (Python or Terraform) Ability to manage complex projects independently. Ready to take on a hands-on role shaping hybrid cloud infrastructure? We invite you to apply and be part of a team driving innovation and excellence!

first PRO is now accepting resumes for a Infrastructure Services Engineer role in Waltham, MA. This is a 6+month contract to hire and onsite 3 days per week. W2 candidates only. We're looking for an infrastructure services engineer to join our ranks. Our ideal candidate will possess five or more years of network engineering experience, as well as excellent communication skills, attention to detail, and a collaborative spirit. Must have: - Good CISCO, Palo Alto - ,VMWare, Windows, Linux, Active Directory experience - Azure experience highly preferred Key Responsibilities Perform regular maintenance and updates on infrastructure and network components, including servers, virtualization, and networking equipment. Administer and oversee enterprise network and infrastructure, ensuring optimal performance, security, and reliability. Monitor and respond to system and network alerts, including after-hours incidents, as part of an on-call rotation. Core Strengths and Skills5+ years of experience in network engineering, with hands-on experience in enterprise network and infrastructure operations. Strong knowledge of Layer 2 and Layer 3 networking, dynamic routing protocols, VLANs, VPNs, and network security best practices. Experience working with Cisco networking equipment, Palo Alto firewalls, and Meraki wireless technologies.

Title: Network Support Technician Fully Onsite Job Required experience in Windows Refresh, imaging, migration, and deployment. Troubleshoot and resolve incidents for desktops/laptops hardware and software issues. Installing and configuring County standard Hardware and Software Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Advising on software or hardware upgrades. Analytical problem-solving abilities, proactive/positive team player, resourceful, innovative Demonstrate professional organization, documentation, communication, and interpersonal skills Proven multi-tasking skills, including ability to work effectively under pressure, handle heavy volumes and meet demanding deadlines

Infrastructure Engineer - Cambridge, MA (Onsite) An MIT spin-out building a platform that makes AI faster, cheaper, and easier to deploy - cutting costs up to 90% with 2×-15× performance gains for enterprise customers is looking for a Senior Infrastructure Engineer to join their team. What Will I Be Doing? Design, build, and maintain secure infrastructure for Fortune 500 AI deployments Package, release, and manage lifecycle of customer-distributed components (Helm charts, CRDs, operators) Provide infrastructure guidance across AWS, GCP, and Azure with deep knowledge of each platform's quirks Design artifact distribution via OCI registries, GitOps pipelines, and private repos Define contracts between cloud-hosted and customer-hosted environments Implement versioning, upgrade paths, rollback mechanisms, and zero-downtime deployments What We're Looking For: 5+ years infrastructure/DevOps experience with production Kubernetes expertise Kubernetes expertise - written Helm charts, CRDs, deployed operators/controllers in production Multi-cloud fluency - Hands-on experience with AWS, GCP, and Azure quirks and best practices Experience designing software distribution for on-prem/customer-hosted deployments Terraform, CI/CD (GitHub Actions, ArgoCD), container registries, scripting (Bash/Go/Python) What's In It For Me? Pre-Series A startup ($10M seed, Series A planned 2026) Direct impact on Fortune 500 customers and live enterprise AI deployments Work with MIT CSAIL researchers and industry veterans building cutting-edge AI infrastructure Competitive salary, equity, and benefits Apply now for immediate consideration!

Onsite - Boston, MA 6-Month Contract (+ Extensions) Join a global company where technology powers every part of the business. This hands-on role blends IT support, infrastructure management, and technology projects, supporting both onsite and remote users across multiple regions. What you'll do: Deliver 1st and 2nd line support for desktops, laptops, printers, mobile devices, and software applications Troubleshoot hardware, software, network, and connectivity issues in a hybrid environment Configure and maintain endpoints using modern management tools like Intune or similar Support LAN/WAN, Wi-Fi, and cloud-connected devices Assist with rollouts, upgrades, and implementation of new IT systems Provide training and guidance to users on IT tools and best practices Identify opportunities to streamline processes and take ownership of small projects What we're looking for: Experience in 1st/2nd line IT support in a corporate or global environment Comfortable supporting Windows, mac OS, and mobile platforms Familiarity with modern endpoint management, cloud apps, and hybrid systems Strong troubleshooting skills across hardware, software, and networking Self-motivated, proactive, and able to work independently while collaborating with a team If you're an adaptable IT professional who thrives in a varied, fast-paced environment and wants exposure to modern systems on a global scale, this is the role for you.

This is a customer-facing role where the primary tasks would involve (i) helping customers get set up with the PreVeil's end-to-end secure mail and file sharing solution and (ii) addressing customer technical issues as they come up. As part of this, the person will be closely working with the software development and sales and business teams within the company. Key Responsibilities: Resolving customer questions and issues by service ticket and email Onboarding new customers by conducting live Zoom meetings and providing subsequent training sessions as needed Taking ownership of technical issues, and working with the development team to resolve more advanced issues when necessary Managing IT projects such as file migration, email services, SIEM services and software deployment Documenting troubleshooting and problem resolution steps for internal and external use Skills and Experience: BA/BS degree in Information Technology or a related technical field, or equivalent practical experience. 4+ years of relevant customer support experience of commercially deployed product/service; proven working experience in enterprise technical support Experience working in a fast-paced work environment with a growing customer base Ability to multi-task and prioritize Experienced with enterprise IT software deployments (Windows and Mac). Familiarity with configuring and using common mail clients (Microsoft Outlook and Gmail) Experience using a service ticketing system (Jira and Confluence experience preferred) Excellent written and verbal skills; excellent phone manner Preferred Skills Knowledge of virtual desktops and AWS workspaces is a plus. CompTIA A+ certification Experience with Linux is a plus MSP experience preferred Familiarity with iOS or Android Familiarity with Zoom

**Hybrid | Merrimack, NH** We are seeking a highly skilled Senior Systems Engineer to join a dynamic team responsible for delivering world-class communication capabilities across voice, email, and web chat channels. This role is integral to supporting a platform that serves millions of customers and processes tens of millions of interactions annually in a 24x7 environment. If you are passionate about innovation, thrive in agile environments, and have a relentless focus on customer and associate experience, we want to hear from you. Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $67 - $72 / hr. w2 Responsibilities: Design, develop, test, and support Contact Center and telephony solutions. Implement cloud-based integrations leveraging AWS services such as Lambda (Node.js or Python), DynamoDB, and CloudFormation. Build and maintain CI/CD pipelines using Jenkins, including declarative pipeline authoring. Troubleshoot and resolve complex application issues using CloudWatch and other monitoring tools. Collaborate cross-functionally with internal teams (cloud, security, telephony, support) to deliver robust solutions. Provide architectural guidance, documentation, and knowledge transfer to internal stakeholders. Ensure platform architecture meets enterprise-scale requirements for high availability and business continuity. Promote best-in-class engineering practices and contribute to a culture of innovation. Requirements: Bachelor's degree in computer science or equivalent 8+ years hands-on experience as a systems engineer Demonstrated experience as an engineer responsible for designing, developing, testing, supporting, and solving the Contact Center and telephony products Hands-on experience with Amazon Web Services (AWS) and Amazon Connect Design and implement cloud-based integrations leveraging AWS services such as Lambda (using Node.js or Python), DynamoDB, CloudFormation, and others Hands-on experience with Jenkins, including authoring and maintaining declarative CI/CD pipelines and libraries Proficient in troubleshooting and resolving complex application issues using CloudWatch and other monitoring tools Provide documentation, knowledge transfer, and architectural guidance to internal teams Work cross-functionally with internal teams (cloud, security, telephony, support) as needed Experience with version control and CI/CD for deployments Proficient in troubleshooting and resolving complex application issues Understanding of enterprise-scale platform architecture to which includes considerations for high availability and business continuity. Expertise with Agile (Scrum, Kanban) delivery and software design, development, test and operational automation Proven ability to work independently and professionally in high pressure/visibility situations within tight timeframes Self-starter, curious, collaborative, innovative, eager to learn and guide others every day Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact ********************. Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range. W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality. JOB ID: JN -112025-104298

MGH is seeking a reliable and service-oriented Network Technician I to support the COVID Surge Project, a critical initiative funded by Mass General Brigham (Partners). This role provides hands-on technical support for desktops, laptops, printers, and peripheral devices across the hospital. The technician will handle break/fix issues, equipment setup, troubleshooting, and device deployment to ensure seamless support for clinical and administrative staff. Candidates must have prior desktop support experience and a strong commitment to excellent customer service. Key Responsibilities Provide break/fix technical support for networked and stand-alone desktops, laptops, printers, tablets, and related hardware. Install software, configure equipment, test network connections, and participate in hardware deployments and refreshes. Document all work performed in service management systems, ensuring accuracy and completeness of device/user information. Prioritize and triage issues based on urgency, escalating unresolved issues as needed. Perform preventative maintenance, including re-imaging, data backup/restoration, hardware cleaning, and cable management. Support Service Desk staff by handling escalated technical issues. Provide thorough shift turnover reports and participate in on-call rotations. Uphold Mass General Brigham values, emphasizing service, accountability, teamwork, integrity, and continuous improvement. Perform other duties as assigned. Required Qualifications One year of desktop support or customer service experience. Hands-on experience installing, repairing, and troubleshooting personal computers. Strong commitment to superior customer service. Technical certifications (A+, Network+, etc.) are a plus. Skills & Competencies Strong analytical and problem-solving abilities. Ability to multitask, prioritize, and adapt in a fast-paced environment. Excellent communication and interpersonal skills. Working knowledge of desktop/laptop hardware, printers, and peripheral equipment. General understanding of Windows OS, Office 365, internet browsers, and common software tools. Basic knowledge of networking concepts (routers, hubs, cabling, connectivity). Familiarity with information security tools such as Windows Defender, McAfee, BitLocker, and NAC solutions.

Who You Are: Experienced in supporting and configuring warehouse automation software systems, particularly Swisslog SynQ and related MHE platforms. Strong understanding of material handling system (MHE) software, including WES/WCS integration, PLC controls, and real-time decision logic. Skilled in designing, configuring, testing, and maintaining complex MHE software environments within distribution centers. Adept at troubleshooting issues across multiple layers of automation software and hardware integration. Effective at collaborating with operations, engineering, IT, and third-party vendors to ensure optimal system performance. Demonstrated ability to own technical systems, drive system improvements, and provide thought leadership for automation software solutions. Subject Matter Expert (SME) for Swisslog SynQ software within the MHE ecosystem. Role Overview: As the Technical Engineer for the MHE Software Systems, you will own the design, configuration, and testing of the MHE software platform across BJ's automated distribution centers. You will provide technical expertise for MHE software including integration with WMS and PLC-controlled equipment. This role will ensure high system availability, efficient error handling, and seamless automation flows across the fulfillment network. You will collaborate closely with MHE Vendor, internal IT, engineering, and operations teams to drive long-term reliability and scalability of MHE software platforms. Key Responsibilities: Design and configure MHE software workflows, material routing logic, task orchestration rules, and exception handling protocols. Collaborate with WMS, and controls teams to ensure seamless end-to-end automation flow and data alignment. Act as the SME for MHE software platform configuration, change control, versioning, and real-time performance monitoring. Troubleshoot MHE software issues related to logic faults, data mismatches, communication drops, and throughput delays. Lead or participate in Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), and go-live validation for automation projects. Maintain and enhance interface communication between MHE software and upstream/downstream systems including WMS and PLCs. Partner with MHE vendor to identify software patches, configuration tuning opportunities, and version upgrade requirements. Define system KPIs and develop dashboards or tools to monitor automation performance and responsiveness. Contribute to documentation for integration specifications, error recovery procedures, and software configuration standards. Support user training, escalation resolution, and post-go-live system stabilization activities. Requirements: Bachelor's degree in engineering, Computer Science, Automation, or related technical field. 3+ years of experience with Swisslog SynQ or comparable warehouse automation software systems. Hands-on experience configuring, testing, and supporting MHE platforms within high-volume distribution centers. Familiarity with WES/WCS systems, PLC/SCADA, and integration with WMS platforms (e.g., Blue Yonder). Experience analyzing system logs, executing root cause analysis, and implementing performance improvements. Understanding of automation network protocols (OPC UA, TCP/IP) and controls layer communication. Agile delivery experience and familiarity with ticketing systems such as Jira or ServiceNow is a plus. Strong organizational skills, attention to detail, and effective time management in 24/7 operations. Leadership Competencies: Strategic thinker with a technical mindset, bringing value to automation initiatives across the network. Operates as a technical influencer and SME, collaborating across Engineering, IT, and Operations teams. Clear communicator with the ability to resolve complex system issues and guide teams through escalation. Creates, documents, and continuously improves best practices for warehouse automation software platforms. Serves as a key contributor to system reliability, automation scalability, and technology innovation at BJ's.

Job Role: UNIX System Admin/Network and System Consultant Duration: 3+ Months Contract Job description: Senior UNIX System Administrator, to manage a large Enterprise server environment running SUSE / Red hat Linux & AIX .The desired candidate should be able to perform Linux & AIX administration tasks with minimum supervision. Additional Information Please forward resume to my Mail Id, as mentioned below, keep subject line as job title & location. Email id: ******************** Phone: ************* Ext - 345