Systems administrator jobs in West Virginia - 315 jobs
System Administrator - NIGHT SHIFT (7pm - 645am Sunday - Tuesday)
Govcio LLC
Systems administrator job in Ranson, WV
GovCIO is seeking a Journeyman SystemAdministrator to join our team, supporting a critical program with the U.S. Coast Guard. This position is primarily onsite in the Kearneysville, WV area, with the possibility of occasional remote work based on operational needs and management approval. This is a NIGHT SHIFT (7pm - 645am Sunday - Tuesday) position.
Responsibilities:
The SystemAdministrator will be a key member of the Information Technology Operations Center (ITOC), a 24/7 facility dedicated to ensuring seamless operation and robust security of critical IT systems. This role involves managing, maintaining, and optimizing servers, operating systems, and enterprise applications to support continuous operations and mission-critical activities.
Manage, maintain, and optimize servers, operating systems (Windows and Linux), and enterprise applications within a demanding 24/7 operational environment.
Administer virtualization technologies, including VMware and Hyper-V, to ensure efficient resource utilization and high availability.
Manage Active Directory, Group Policy, and user access controls to maintain secure and efficient operations.
Utilize system monitoring tools, such as SolarWinds, to proactively monitor system health, performance, and security events.
Implement and enforce stringent system security protocols and industry best practices to protect sensitive data and systems.
Conduct in-depth troubleshooting for complex system issues related to server performance, operating systems, and enterprise applications.
Automate routine tasks using scripting languages like PowerShell and Bash to improve operational efficiency.
Collaborate effectively with internal teams and stakeholders to ensure seamless integration of IT services and operational efficiency.
Be available for shift work as required by the 24/7 operational needs of the ITOC.
Qualifications:
Bachelor's with 5 - 8 years (or commensurate experience)
Minimum of 5-8 years of experience in systemadministration or related roles.
Current DoD 8570 IAT Level II certification (e.g., Security+ CE, CySA+)
Proficiency in managing and maintaining Windows and Linux servers, operating systems, and enterprise applications
Strong knowledge of virtualization technologies (VMware, Hyper-V) and system security best practices
Hands-on experience with system monitoring tools (e.g., SolarWinds) and troubleshooting methodologies
Experience with scripting languages such as PowerShell and Bash
Ability to thrive in a 24/7 operational environment, including availability for shift work
Excellent communication and collaboration skills to work effectively within a dynamic team structure
Clearance Required: active Secret clearance
Preferred Skills and Experience
US Coast Guard experience is highly preferred
Microsoft Certified: Azure Administrator Associate, or equivalent certification
Experience working with enterprise servers and virtual machines
#JP #HCS #USGC
Company Overview:
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
What You Can Expect
Interview & Hiring Process
If you are selected to move forward through the process, here's what you can expect:
During the Interview Process
Virtual video interview conducted via video with the hiring manager and/or team
Camera must be on
A valid photo ID must be presented during each interview
During the Hiring Process
Enhanced Biometrics ID verification screening
Background check, to include:
Criminal history (past 7 years)
Verification of your highest level of education
Verification of your employment history (past 7 years), based on information provided in your application
Employee Perks
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
Employee Assistance Program (EAP)
Corporate Discounts
Learning & Development platform, to include certification preparation content
Training, Education and Certification Assistance*
Referral Bonus Program
Internal Mobility Program
Pet Insurance
Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
Posted Salary Range: USD $71,150.00 - USD $105,000.00 /Yr.
$71.2k-105k yearly 16h ago
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Application Administrator (CLEARED)
BRMi 4.2
Systems administrator job in West Virginia
DMS, Inc., a BRMi company, is a progressive information and management sciences company dedicated to serving our clients in the biomedical research, public health, and small business sectors. For almost four decades, we've worked to create an environment where highly qualified individuals can collaborate to create the highest quality solutions for our customers. We leverage frequent, honest communications processes to collaborate with our clients to find solutions tailored to their needs.
Clearance requirement- no third parties.
We are seeking an Application Administrator to join a small team of IT professionals supporting our client at the National Cancer Institute (NCI) in Frederick, MD. The Application Administrator is responsible for installing, maintaining, patching, configuring, and managing all aspects of assigned software systems. These systems are typically Commercial Off-The Shelf (COTS) products hosted in our data center or in the cloud. The position helps to fill the gap between non-technical system owners and the requirements for running approved systems in a well-defined IT environment. Some examples of these systems include Accounting, Document Management, Freezer monitoring, Physical Access Control, and Laboratory support systems.
**Remote in VA, PA, WV, NY (excluding NYC residents),OH, FL and TX**
**Prefence will be given to candidates local to the Frederick, MD or DC Metro Area**
Benefits:
• Comprehensive Medical, Dental, and Vision Insurance
• Employer-Paid Life Insurance
• Employer-Paid Short-Term and Long-Term Disability Insurance
• 401(k) Plan with eligibility on the first of the month following start date
• Paid Time Off (PTO) that includes Vacation Leave, Sick Leave, and 11 Paid Holidays
• Educational Assistance
Salary: $85K-105K
Click here to learn about BRMi's culture.
Click here to see BRMi's Glassdoor reviews
Responsibilities
Interface with vendors, clients, and internal IT teams for application installation, configuration, maintenance, and support.
Perform application installations, regularly scheduled patching, and troubleshooting to resolve incident tickets for assigned systems.
Maintain assigned servers and installed applications to ensure system stability and availability.
Collaborate with security, systems, network, DBA, and other technical teams to ensure proper integration of environments.
Lead and participate in efforts to develop and implement standard processes for application and system monitoring.
Create and maintain technical documentation including system architecture, application infrastructure, and operational procedures.
Follow change control and testing processes for modifications to applications.
Lead and participate in efforts to implement application updates to include upgrades, patches, and new releases.
Plan, coordinate, test, and communicate changes, upgrades/maintenance schedules, and new services to ensure systems will operate correctly in current and future environments.
Manage administrator and service accounts (create, change, and delete) and permissions and access rights in accordance with best practices regarding privacy and security.
Review security vulnerability reports for assigned servers and applications. Remediate vulnerabilities by patching and updating system configuration.
Other duties as assigned.
Qualifications
Bachelor's degree in Computer Science, Management Information Systems, or IT related field.
Minimum of three (3) years of similar work experience.
Experience using Office 365, Microsoft Teams, Active Directory (AD), Linux OS, and Windows Server.
Experience using VMWare products for remote management of servers, Putty, sFTP, Relational Databases, and Web Servers such as Apache and/or IIS.
Understanding and experience working with network components such as Firewalls and VLANs.
Knowledge of Agile tools such as Azure DevOps Boards, Atlassian Jira, Atlassian Confluence, and ticket management systems such as ServiceNow.
Knowledge of SAML, MFA, and authentication mechanisms implemented by software applications.
Understanding of Software Development Lifecycle (SDLC) concepts.
Systemsadministrator experience.
IT support experience.
Experience administratingsystems and accounts according to IT security guidelines.
Ability to perform diagnostic testing and in-depth troubleshooting.
Excellent communication skills (verbal and written) and interpersonal skills and an ability to effectively communicate with both business and technical teams.
Able to work independently with minimal guidance and as part of a team.
Demonstrates ability to take the initiative on developing creative and innovative methods to achieve program goals.
Able to complete assignments with attention to detail and a high degree of accuracy.
Performs effectively in environments with frequent workload changes and competing demands.
Ability to work outside of normal business hours for production system support a couple times per month.
Ability to obtain and maintain a Public Trust.
** BRMi will not sponsor applicants for work visas for this position.**
**This is a W2 opportunity only**
EOE/Minorities/Females/Vet/Disabled
We are an equal opportunity employer that values diversity and commitment at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, marital status, physical or mental disability, medical condition, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes.
$85k-105k yearly Auto-Apply 3d ago
PKI System Administrator
ASM Research, An Accenture Federal Services Company
Systems administrator job in Charleston, WV
Enforces application security in all phases of the software development life cycle. Works closely with team members to define application security best practices, performs software architecture and design reviews, and supports the identification, interpretation, and remediation of vulnerabilities across a variety of applications, programming languages, and platforms.
+ UMS/EIE/CA setup, config, user management.
+ Automate workflow utilizing Python scripts to improve speed of migrating 65K users to Keyfactor backup, which decreased error rate 95% and increased batch account processing.
+ Ping Federate/DataSync SSO system configuration, update and troubleshooting.
+ User driven with day-to-day knowledge of PKI system, unlock shared mailboxes, and assist with projects and support team with PKI related incidents and Department wide initiatives while maintaining federal standards and procedures.
+ Act as Subject Matter Export with Tenable with identifying and resolving critical PKI vulnerabilities and ensuring robust security and patches.
+ Spear heading the SSL 47 day life cycle automation with researching solutions to automate and improve efficiency with SSL issuance.
+ Identifies additional application security related tools, conducts tool analysis, and provides recommendations on what tools will enhance security protocols.
+ Performs and conducts penetration tests and manual/automated code reviews.
+ Creates and delivers training developers and other relevant team members on Secure Code Development as well as other security protocols.
+ Designs, develops or recommends integrated system solutions ensuring proprietary/confidential data and systems are protected.
**Minimum Qualifications**
+ Bachelor's Degree in Computer Science, Engineering, or other Engineering or Technical discipline or equivalent relevant experience. Master's Degree preferred.
+ 8-15 years of experience as an Application Security Developer, Application Security Analyst, or equivalent.
**Other Job Specific Skills**
+ In-depth knowledge of and experience with security technologies, single-sign-on and identity management technologies.
+ Expertise with web system security concepts, including authentication, authorization (RBAC), encryption/hashing, SAML, and LDAP.
+ Advanced knowledge of web application vulnerabilities such as cross-site scripting (XSS), sessions hijacking, SQL injection, CSRF (Cross-Site Request Forgery), OWASP Top 10, and other attack vectors.
+ Hands-on experience with encryption, hashing, secure random number generation, key derivation, digital signatures, etc.
+ Advanced knowledge of network based, system level and application layer attacks and mitigation methods, and TCP/IP, HTTP/S, and related protocols.
+ Experience with static code analysis tools.
+ Familiarity with JavaScript, NodeJS, or other scripting languages and BurpSuite or other intercepting proxy tools.
+ Experience working with GIT source code management.
+ Understanding of Agile/Scrum methodologies is preferred.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$97k - $125k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$97k-125k yearly 1d ago
Systems Administrator
McLean Intelligent Workforce
Systems administrator job in Gary, WV
Job Description:
On behalf of our client, we are looking for a Telecom SystemAdministrator to support and analyze the telephone and data communications environments of one of its customers in the Federal Government.
Job Responsibilities:
Perform client and desktop assistance. Includes responding to phone calls, emails, and direct customer contacts; entering and managing technical support incidents in a ticketing system; troubleshooting, identifying, and resolving problems.
Enter all tickets into the FootPrints help desk. Manage all service requests and incidents in a timely manner with clear, concise information.
Support Windows 7 to 10 migration and full administration of Windows 10 and all common desktop applications and related common hardware issues. Proficiency in troubleshooting and resolving Tier 1 support issues via phone, email, remote desktop and on site is required.
Work with ArcGIS, Adobe products, Microsoft Office products, Macintosh computers, Linux, and PhP.
Manage virtual LANs\/VLAN between the Service and the classroom public networks.
Maintain database systems for either an on premise solution or migration to and management of a cloud solution.
Performs all NIST Framework Cybersecurity documentation with both types of data systems.
Serve as the primary support technician for all desktop or secondary data systems including but not limited to Microsoft Access (deer hunt, acquisition log), .SSRS scripted employee survey (pulse check), survey tools, personal property supply management system WASP, Micros Point\-of\-sale, Aramark Star, Discovery Nature APP, .SSRS
Calendar, Division SharePoint sites, corporate Websites, etc.
Perform data systems backup, redundancy, and multi\-route access.
Skills and Experience:
3\-5 years of experience as a SystemsAdministrator with network and telecom experience
Experience with various database and COTS products to maintain and provide user support
Strong working experience with Windows 7 and 10 OS environments
Experience in GIS concepts and application understanding.
Requirements
Job Requirements:
Must be able to attain\/maintain Public Trust clearance (preference for pre\-existing clearances)
Bachelor's in computer science or comparable degree
Excellent written and verbal communication skills and the ability to communicate across the organization
Strong troubleshooting skills
Must have a positive team player attitude
Must be organized and detail\-oriented
Willingness to learn and\/or improve new technologies, tools etc.
Previous exposure to a mixed team (gov.\/contractor) will help
Ability to interact with all levels of an organization in a professional, diplomatic, and tactful manner
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$59k-77k yearly est. 60d+ ago
Senior Systems Administrator - Windows/Linux Dual-Stack Specialist
Mantech 4.5
Systems administrator job in Fairmont, WV
**MANTECH** seeks a motivated and customer-oriented **Senior SystemsAdministrator - Windows/Linux Dual-Stack Specialist** to join our team in **Boulder, CO** . or **Fairmont WV** This role is part of the Infrastructure Support (IS) team and is critical for maintaining the stability, integrity, and security of a high-impact large scale enterprise network infrastructure. The ideal candidate will be a proactive problem-solver with a strong background in network operations, security, and cloud services.
**Responsibilities include but are not limited to:**
+ Provide expertise in the full lifecycle management of Windows Server environments. This includes building, configuring, patching, and hardening Windows Server installations (e.g., 2019/2022) from bare-metal or virtual templates to meet all Federal Information Security Management Act (FISMA) High requirements.
+ Design, deploy, and maintain complex Active Directory (AD) forests, domains, trusts, and replication topologies. Expertly manage Group Policy Objects (GPOs), DNS, DHCP, and Public Key Infrastructure (PKI) services. Manage and maintain virtualized environments (VMware vSphere/ESXi, Hyper-V) and support the administration of cloud platforms (e.g. Azure, AWS, Google, etc) utilized by the team.
+ Manage and enforce privileged access management (PAM) solutions, user accounts, service accounts, and resource permissions in strict accordance with government security policies.
+ Utilize scripting languages (e.g., Python, Bash, PowerShell) and configuration management tools (e.g., Ansible, Puppet) to automate repetitive tasks, configuration baselines, and deployment pipelines across both Windows and Linux environments.
+ Lead efforts to integrate Linux systems into the overall IT architecture and support the migration of services and functions away from Windows platforms.
**Minimum Qualifications:**
+ Bachelor's degree and 4+ years of experience in SystemsAdministration, with demonstrated expertise in both Windows Server and Enterprise Linux environments.
+ Expert-level, hands-on experience in building, securing, and troubleshooting Windows Servers from scratch and designing complex Active Directory environments.
+ Senior-level experience with Linux systemadministration, networking, security hardening, and scripting/automation tools.
+ Proven working knowledge of U.S. Federal Government cybersecurity compliance standards, including FISMA, NIST Special Publications (especially 800-53/800-171), and Continuous Diagnostics and Mitigation (CDM) practices.
**Preferred Qualifications:**
+ Microsoft Certified SystemsAdministrator/Engineer (MCSA/MCSE) or equivalent (e.g., Azure Administrator).
+ Red Hat Certified Engineer (RHCE) or equivalent advanced Linux certification.
+ CompTIA Security+ (or higher, e.g., CISSP, CISM, CASP+).
+ Experience with container technologies such as Docker, Kubernetes, and/or OpenShift.
+ Experience with enterprise tools such as Tenable and Microsoft System Center Configuration Manager (SCCM) or Microsoft Endpoint Configuration Manager (MECM).
**Clearance Requirements** :
+ Must be a U.S. Citizen and have a current/active Secret Security clearance.
**Physical Requirement**
+ Must be able to remain in a stationary position 50%
+ Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
MANTECH International Corporation considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.
If you need a reasonable accommodation to apply for a position with MANTECH, please email us at ******************* and provide your name and contact information.
$104k-140k yearly est. 60d+ ago
ServiceNow System Administrator
Forhyre
Systems administrator job in Ansted, WV
Job Description
We are searching for a ServiceNow Administrator - someone with hands-on ServiceNow system support and implementation experience. The ideal candidate will have hands-on experience with ServiceNow administration, configuration, maintenance, and CMDB knowledge. Strong verbal and written communication skills are critical in this role due to the dynamic nature of collaborations with our internal teams, leaders, customers, stakeholders, vendors, and external teams.
Key Job Functions:
Proactive Operations and Environment Maintenance
Develop and configure ad-hoc ServiceNow enhancements/configurations
Own issues and bring them to resolution as quickly as possible while providing proactive updates
Strong communication skills
Support architecture of platform and work with teams for implementation of tools and plugins
Define KPIs for and monitor CMDB data quality
Finding solutions from previous cases using the Knowledge Base
Ensure ADO tickets are properly updated and asset management system is properly updated.
Create clear and concise technical and process documentation
Be proactive in taking ownership of tasks and managing them through completion and knowing when to ask for help
Flexibility to learn new technologies and quickly adapt.
Other duties as assigned.
Key Job Functions:
Strong knowledge of ServiceNow
Strong Knowledge of Office products
Strong Understanding of CMDB management
Understanding of Active Directory
Understanding of Discovery Tools (Discovery and SCCM)
Understanding of ADO
Basic analytical and problem-solving skills
Strong interpersonal skills to interact with clients and team members
Strong organizational skills
Strong communication skills
Ability to work independently but also in a team environment
College degree or equivalent combination of education and experience
Experience with end user services, information technology or related field preferred
$59k-78k yearly est. 17d ago
Information Systems Support Technician
Ergon, Inc.-Refining & Marketing
Systems administrator job in Newell, WV
Job Description
Ergon - West Virginia, Inc. in Newell, WV currently has an opening for an Information Systems Support Technician.
We are a great company with great pay and great benefits. Ergon is a relationship-driven company that values each employee's willingness to learn and contribute to the team. We are family owned and we pride ourselves on maintaining a small company feel.
The Information Systems Support Technician provides end user support for hardware, software and technology systems.
Information Systems Support Technician Responsibilities:
Keep safe work habits as the highest priority at all times
Develop good working relationships with all co-workers, customers, and associates.
Respond to user support requests via phone, email and through a ticketing system.
Support PC deployment, imaging, system updates, and asset tracking.
Maintain technical documentation in help desk and asset management systems.
Provide informal user technical training and support.
Assist with A/V equipment, office setups and departmental admin tasks.
Collaborate on escalated IT issues and projects.
Support IT security and data protection protocols.
Respond to call out duties as assigned.
Demonstrate purposeful growth to develop new skills and identify and execute continuous improvement projects.
Information Systems Support Technician Requirements:
Requires a high school diploma or equivalent required; Associate degree or higher in a relevant field is preferred.
Relevant technical certifications (e.g., Comp TIA A+, Microsoft Fundamentals, ITIL Foundation, CCNA).
Experience in help desk, technical support, or administrative support.
Knowledge of Microsoft Windows OS and desktop application maintenance.
Proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint, Visio, Teams)
Experience with help desk ticketing and job tracking systems.
Familiarity with SAP or enterprise software systems.
Experience with data visualization tools such as Tableau or Power BI.
Strong communication, organization, and time management skills.
Ability to work independently and within a team.
Customer service mindset.
Professionalism and discretion in handling confidential information.
Basic administrative skills.
Must meet physical requirements of the position.
Applicants must submit a resume to ********************* and include wage requirements.
Must be able to pass a pre-employment drug screen and background check. A clean MVR is required.
Ergon offers a competitive benefits package: 401(k) with company match, Health, Life, Dental, Vision, Paid Holidays, Vacation, Sick Leave, Tuition Assistance and Profit Sharing.
Ergon - West Virginia, Inc. is an EEO/AAP employer
Employment offer contingent upon pre-employment drug test, background check, and MVR.
Job Posted by ApplicantPro
$37k-64k yearly est. Easy Apply 5d ago
Backup and Recovery Administrator
Mhnetwork
Systems administrator job in Huntington, WV
Job Posting: Backup and Recovery Administrator Marshall Health Network Department: Information Systems Reports To: Manager of Technical Services, Marshall Health Network Employment Type: Full-time
Marshall Health Network is seeking a Backup and Recovery Administrator to join our Technical Services team. This position is responsible for the administration, maintenance, and testing of our disaster recovery infrastructure. The role ensures the security, reliability, and performance of data backups across the organization and plays a key role in business continuity and IT resilience.
The ideal candidate will be detail-oriented, technically skilled, and able to effectively collaborate across departments to deliver robust backup and recovery solutions.
Key Responsibilities
Administer daily operations of the organization's backup and recovery environment.
Support and maintain disaster recovery infrastructure and tools.
Recommend improvements to policies, procedures, and methodologies.
Document recovery testing processes and ensure consistent reporting.
Provide expert advice for planning and testing backup and recovery systems.
Serve as the primary liaison between departments, vendors, and partners for recovery processes.
Ensure all backup systems are patched, updated, and meet security standards.
Support help desk staff with backup-related service tickets.
Evaluate system capacity and propose enhancements as needed.
Audit and document recovery procedures to ensure accuracy and recoverability.
Lead and participate in disaster recovery simulations and exercises.
Identify and address technical gaps affecting recovery operations.
Track and report incidents to strengthen future recovery outcomes.
Perform other duties as assigned.
$75k-125k yearly est. 11h ago
Network Administrator SME
Govcio
Systems administrator job in Ranson, WV
GovCIO seeks a Network Administrator (SME) to support our U.S. Coast Guard program. This hybrid role is based in Kearneysville, WV, with significant on-site presence .
Responsibilities
Administer and maintain SIPRNet network infrastructure, including routers, switches, firewalls, TACLANEs, and encryption devices, ensuring compliance with DoD and DISA security standards
Implement and enforce security configurations and hardening across network devices, servers and endpoints in accordance with STIGs and RMF requirements
Conduct vulnerability scans (e.g., ACAS, SCAP), analyze findings and remediate security issues to maintain system accreditation
Develop and maintain detailed network documentation, including architecture diagrams, configuration baselines and change control records
Support RMF lifecycle activities by preparing and updating accreditation artifacts such as System Security Plans, POA&Ms, and eMASS entries
Monitor system performance and security alerts; troubleshoot connectivity, authentication and configuration issues within classified environments
Collaborate with cybersecurity teams, system engineers and program leadership to align network resources with mission requirements
Participate in technical reviews and change control boards; provide expert recommendations on design modifications and security posture improvements
Stay current with emerging technologies, DoD cybersecurity mandates, and best practices for classified network operations
Qualifications
Bachelor's degree in computer science, information technology, engineering, or related field, and 12+ years (or commensurate experience)
Required Skills and Experience
Current DoD 8570 IAT Level II certification (e.g., Security+ CE, CCNA Security, SSCP)
Minimum 5 years of experience with Cisco routers (39xx, 4xxxx, 8K), switches (29xx, 38xx, 9K), and firewalls (55xx and above)
3 years of active experience with TACLANEs (KG 175D, F, N, and G) and GEM management console at a configuration and engineering build level
Clearance Required: must be cleared up to an active Secret clearance
Preferred Skills and Experience
US Coast Guard experience is highly preferred
Experience with these software and technology platforms: Cisco ISE, DoD Zero Trust implementation, F5, Infoblox DNS and Palo Alto firewalls
Experience working directly with government leadership or senior military officials
GDMS TACLANE school attendance
Strong interpersonal skills, problem-solving skills, and time management skills
#JP #USCG
Company Overview
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
What You Can Expect
Interview & Hiring Process
If you are selected to move forward through the process, here's what you can expect:
During the Interview Process
Virtual video interview conducted via video with the hiring manager and/or team
Camera must be on
A valid photo ID must be presented during each interview
During the Hiring Process
Enhanced Biometrics ID verification screening
Background check, to include:
Criminal history (past 7 years)
Verification of your highest level of education
Verification of your employment history (past 7 years), based on information provided in your application
Employee Perks
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
Employee Assistance Program (EAP)
Corporate Discounts
Learning & Development platform, to include certification preparation content
Training, Education and Certification Assistance*
Referral Bonus Program
Internal Mobility Program
Pet Insurance
Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
Posted Salary Range USD $124,000.00 - USD $155,000.00 /Yr.
$124k-155k yearly Auto-Apply 23d ago
Infrastructure Technician Supervisor 4
E.L. Robinson Engineering 3.2
Systems administrator job in Beckley, WV
Performs non-routine and complex assignments with responsibility for planning and conducting a complete project of relatively limited scope or a portion of a larger and more-diverse project. Engineer outlines objectives, requirements, and design approaches. May be assisted by lower-level technicians. Reviews and analyzes a variety of engineering data to determine requirements to meet engineering objectives; may calculate design data; prepares layouts, detailed specifications, prepares permits, parts lists, estimates, procedures, etc. Performs and supervises complex work tasks. Thorough technical knowledge of design elements and client / project needs. Responsible for training and supervision of junior technicians including the development of internal training material. Develop and maintain CAD standards and program templates.
Requirements
Years of Experience: 10+ years
Minimum Qualifications: Associates Degree or CADD Certification or 12 years of related experience
$54k-87k yearly est. 60d+ ago
Information Technology Professional
U.S. Navy 4.0
Systems administrator job in Beckley, WV
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$51k-73k yearly est. 3d ago
Plant Support Engineer
Ergon 4.5
Systems administrator job in Newell, WV
Ergon - West Virginia, Inc. in Newell, WV currently has an opening for a Plant Support Engineer. This position provides technical, and engineering support as needed for the development, design and implementation of miscellaneous repairs and projects, striving to continually identify and implement means of predicting and preventing equipment failures.
Plant Support Engineer Responsibilities
* Develop completed project design specifications from basic conceptual ideas with limited direction.
* Organize, prepare and conduct project review and status presentations with key personnel to further develop and review project details.
* Review project details and equipment to ensure maintenance interests are addressed.
* Prepare preliminary project estimates and cost justifications and complete Project Approval Forms (PAF's) and other documentation as necessary for management approval of projects.
* Prepare detailed project estimates and cost justifications and develop Authorizations for Expenditure (AFE's) and other documentation as necessary for management approval of projects.
* Prepare and implement project schedules as needed for efficient completion of tasks utilizing all applicable workgroups and resources.
* Monitor progress of all project phases to verify accuracy of schedule and budget estimates.
* Secure coordinating and/or supervising contract consulting, engineering, design and vendor services for supplemental design assistance as needed to accomplish project goals.
* Specify and procure parts and equipment as needed and verify compatibility with service conditions and applicable design codes.
* Document all phases of project design, construction and installation to verify compliance with specifications, all applicable design and construction codes, recommended practices., etc.
* Initiate, participate in, and ensure the completion of Management of Change (MOC) procedure including Pre-Start Up Safety Reviews for project engineering related activities.
* Provide project follow up upon completion of installation including equipment file development/documentation for new and/or affected equipment, recommended preventative maintenance of equipment, acquisition of spare parts, operating procedure development, startup assistance and lessons learned documentation.
* Thoroughly document general maintenance shutdowns, projects and lessons learned.
* Assist in development, implementation and maintenance of Engineering and Construction specifications for refinery equipment.
* Assist in the development of engineering project proposals and preparing project cost estimates for annual and quarterly budget reviews.
* Continually develop and improve project and maintenance engineering techniques, policies and procedures.
* Participate in all aspects of miscellaneous project and maintenance engineering as necessary to meet the needs of the facility.
Plant Support Engineer Skills/Requirements
* Bachelor's degree in civil or mechanical engineering.
* Two to three years of experience in a petrochemical and/or manufacturing environment.
* Self-motivated individual with strong leadership, communication and organization skills.
* Highly proficient in technical applications and Microsoft products
* Good interpersonal and communication skills verbal and written.
Applicants must submit a resume to *********************.
Must be able to pass a pre-employment drug screen and background check. A clean MVR is required.
Ergon offers a competitive benefits package: 401(k) with company match, Health, Life, Dental, Paid Holidays, Vacation, Sick Leave, Tuition Assistance and Profit Sharing.
Ergon - West Virginia, Inc. is an EEO/AAP employer.
Employment offer contingent upon pre-employment drug test, background check, and MVR.
$83k-109k yearly est. Easy Apply 11d ago
Administrator, OS&D Service Center Part-Time - TForce Freight
T-Force 3.9
Systems administrator job in Nitro, WV
Job Title: Administrator, OS&D Service Center Part-Time - TForce Freight
The Service Center OS&D Clerk ensure accurate receiving and shipping of customer's freight, maintain inventory integrity, and investigate and reconcile all inventory and shipping discrepancies.
Job Responsibilities:
Match inbound freight with billing.
Record and work overages, shortages, and refusals.
Arrive inbound loads.
Bill as needed.
Dispatch as needed.
Assist drivers with customer information.
Provide assistance to customers.
Dock work and operate forklift as needed.
Job Requirements:
U.S. citizen or otherwise authorized to work in the U.S.
Must be at least 18 years of age
HS Diploma or equivalent
Basic computer skills
Previous OS&D and/or customer Service experience -Preferred
$56k-98k yearly est. Auto-Apply 30d ago
Administrator, OS&D Service Center Part-Time - TForce Freight
Tforce Freight
Systems administrator job in Nitro, WV
Job Title: Administrator, OS&D Service Center Part-Time - TForce Freight
The Service Center OS&D Clerk ensure accurate receiving and shipping of customer's freight, maintain inventory integrity, and investigate and reconcile all inventory and shipping discrepancies.
Job Responsibilities:
Match inbound freight with billing.
Record and work overages, shortages, and refusals.
Arrive inbound loads.
Bill as needed.
Dispatch as needed.
Assist drivers with customer information.
Provide assistance to customers.
Dock work and operate forklift as needed.
Job Requirements:
U.S. citizen or otherwise authorized to work in the U.S.
Must be at least 18 years of age
HS Diploma or equivalent
Basic computer skills
Previous OS&D and/or customer Service experience -Preferred
$57k-95k yearly est. Auto-Apply 30d ago
Information Technology Administrator
Valley Health Care 3.6
Systems administrator job in Morgantown, WV
Responsible for management, setup, implementation of software and hardware related to the VHS. Maintain the integrity, availability and security of the VHS network and software Will assist in overseeing all functions of the department in the absence of the Director of I.T.
QUALIFICATIONS
Previous I.T. experience
Proven experience in a systems analyst\help desk role
Hands on experience in implementing, maintaining and troubleshooting multiple systems and hardware
Excellent knowledge of best practices around management, control, and monitoring of business applications
Experience with analytical troubleshooting, and problem resolution is desired
Ability to set up and configure various hardware for business need
Familiarity with backup and recovery software and methodologies
Project Management Skills
$61k-93k yearly est. Auto-Apply 60d+ ago
Network Administrator
Liniumit
Systems administrator job in West Virginia
Our client, a premier government supply and service provider, is seeking a Network Administrator/Technical Support Specialist, to join their growing team in Kearneysville, WV. The qualified candidate will:
Troubleshoot computer software and hardware issues and make repairs and perform scheduled updates.
Provide technical support to clients through various channels of communication.
Field questions from employees about software installation and hardware upgrades.
Maintain network performance by performing network monitoring and analysis and performance tuning, troubleshoot and repair network problems as necessary.
REQUIRED SKILLS:
Associate's Degree in Computer Engineering or related field - Bachelor's Degree is preferred.
5+ years of experience in an IT support role.
Proven experience in a network administrator role
Hands on experience in networking, routing and switching
Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
Experience with firewalls, Internet VPN's remote implementation, troubleshooting, and problem resolution is desired
Ability to set up and configure server hardware
Familiarity with backup and recovery software and methodologies
Must possess a solid understanding of computer network cabling.
Strong background in server management and software installations and upgrades.
$60k-78k yearly est. Auto-Apply 60d+ ago
IT Systems Administrator
Rm Roach and Sons Inc.
Systems administrator job in Martinsburg, WV
R. M. Roach &Son, Inc. is an industry-leading multi-faceted business that employs an average of 200 people and services customers throughout the tri-state area. The company owns and operates several distinct business units to include Roach Energy and ROCS Convenience stores/ gas stations.
The SystemsAdministrators is responsible for the maintenance, configuration, and reliable operation of all RM Roach & Sons computer systems and servers. They will install hardware and software, and participate in research and development to continuously improve and keep up with the IT business needs of their organization. The SystemAdministrator will also actively resolve problems and issues with computer and server systems to limit work disruptions within the company.
Actively manage and delegate to all direct report to ensure goals and tasks are completed timely and with the utmost accurately.
Provide organizational leadership with strategic input for growth of all Business Units.
Responsibilities
Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
Responsible for capacity, storage planning, and database performance
All other projects and or tasks assigned by Management.
Qualifications
Associate or Bachelor's degree in Computer Science, Information Technology, SystemAdministration, or a closely related field, or equivalent experience required
3-5 years of database, network administration, or systemadministration experience
Systemadministration and IT certifications in Linux, Microsoft, or other network related fields are a plus
Experience with Microsoft Azure, Active Directory, SQL Server and various cloud services implementations
Networking experience with Cisco suite of products and site to site VPN solutions.
Strong knowledge of systems and networking software, hardware, and networking protocols
Experience with scripting and automation tools
A proven track record of developing and implementing IT strategy and plans
Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
Benefit Package Includes:
Medical, Dental, Vision Insurance
Paid Time Off and Paid Holidays
401(k) with a 4% Company Match
Must satisfactorily pass a background check
Must pass a pre-employment drug screening
$53k-77k yearly est. Auto-Apply 60d+ ago
System Administrator Intermediate/IT Administrator II
Ideal Innovations 4.4
Systems administrator job in Clarksburg, WV
Highlights: * Our Team is very motivated for the success of the mission, also the contract is very flexible with hours. * The Team is separated into 7 different tasks, and each task has its part in order to guarantee the success of the mission/warfighter.
* You'll have the opportunity to review the different technologies and understand our environment and the impact across the globe.
* Customer support is a huge factor for our Client and to understand the requests from around the world.
* You'll become well-versed in Windows Servers, Nutanix, ESXI, along with other technologies.
Typical Day: Desktop support administrator is highly dynamic and centers around solving technical issues for end-users. A significant portion of the day is spent handling and prioritizing support requests, with the remaining time dedicated to projects, system maintenance, and documentation..
Tasks:
* Install, configure, and upgrade desktop hardware, operating systems, and software.
* Diagnose and resolve end-user issues (software errors, hardware failures, network problems).
* Troubleshoot printing issues (drivers, queues, printer connectivity).
* Reset or unlock user accounts and passwords.
* Set up new desktops, laptops, monitors, docking stations, and peripherals.
* Ensure systems have updated antivirus/antimalware protection.
* Apply patches and updates to operating systems and applications.
* Install, configure, and troubleshoot standard business applications (Office, browsers, collaboration tools).
* Push software updates via MECM, PowerShell or other management tools.
* License tracking and compliance.
* Respond to tickets, phone calls, chat requests, and walk-ups.
* Escalate complex issues to higher-level support or specialized teams.
* Document troubleshooting steps and resolutions in the ticketing system.
Requirements:
Education: Bachelor' s Degree in computer science, information science, engineering, business, or related scientific or technical discipline or equivalent in accordance with Education/Experience. (Desired not required)
Education Substitution: Two (2) years' experience may be substituted for an associate's degree.
Experience: Four (4) Years.
* Must be a US Citizen.
* Must be able to obtain and maintain an active DoD Secret Clearance.
* Must have at least four (4) years of relevant experience working in an IT or Service Desk environment.
* Must meet DoDM 8140.03 (formerly DoD 8570 IAT-II) compliance (e.g., CompTIA Security+ or CompTIA Server+).
* Experience providing IT support services and troubleshooting across mixed environments, servers, mobile devices, A/V equipment, and Active Directory.
* Extensive working knowledge of Operating System delivery methods (Microsoft Endpoint Configuration Manager (MECM), etc.) and troubleshooting command specific applications.
* Ability to work in a fast-paced and constantly evolving environment.
Certifications IAT Level II. (Security+ CE)
* Security clearance/IT access requirement - Secret/IT level - II.
* Investigation requirement - Tier 3 (T3) (equivalent or higher).
* Computing Environment (CE) Certifications to be determined by government upon final job assignment.
* Proficiency with Microsoft Office products.
* Experience creating and modifying documentation for technical processes and procedures.
* Able to multitask, prioritize, and manage time efficiently Accurate and precise attention to detail.
* Strong written and verbal communication skills.
* Excellent analytical, quantitative, and organizational skills.
* Good interpersonal skills and communication with all levels of management.
Desired Qualifications:
* Microsoft Certified Modern Desktop Administrator Associate, or equivalent.
Physical Requirements: Ability to lift and move desktop equipment.
Shift & Work Schedule:
* Shift work required.
* The Contract has the flexibility to allow employees to work either 8 hours for 5 days and/or 10 hours for 4 days, along with weekend and night coverage, at the Program Manager's discretion.
* Note differential is not provided.
Clearance: US Interim Secret/US Secret clearance required
Citizenship: Current US Citizenship required
Location: Clarksburg, WV
Ideal Innovations, Inc. is an Equal Opportunity Employer:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status.
Ideal Innovations, Inc. is a VEVRAA Federal Contractor.
$55k-72k yearly est. 56d ago
Technical Support Eng - CT
Canon Medical Systems, USA
Systems administrator job in West Virginia
Technical Support Eng - CT - req1599 Provide modality-specific technical service support within a prescribed region to Field Service Engineers (FSE) and Technical Support Specialists (TSS) for resolution of complex customer situations. Recommendations and actions should be focused to drive the region to technical self reliance.
May be required to rotate through the Remote Service Center and providing modality-specific technical support to CMSU external customers as well as internal customers (Applications). Utilizes product expertise to diagnose/resolve customer issues on first contact to minimize system downtime and maximize FSE dispatch avoidance.
Credentialing requirements, including Covid vaccinations, are a condition of employment for this position. CMSU is an Equal Opportunity Employer and reasonable accommodations will be considered.
RESPONSIBILITIES
* This is a remote, field-based position.
* The selected candidate will be required to live in preferred geographic location in southern portion of NE Region Svc territory: PA, NJ, MD, WV, VA, NC, or SC.
* Provide on-site and phone support to FSE and TSS to address installation, application and technical issues.
* Provide second-level support in escalated issues. Escalate issues to National Technical Support (NTS) per protocol.
* Participate in Technical Operations modality conference calls and ensure that region FSEs are fully informed of the latest information and developments.
* Regularly review all Field Service Memos and other technical documentation posted on the Service Information System (SIS) and ensure region FSEs fully understand their content.
* Participate in the installation of new products within the region.
* Support the Beta testing of Field Maintenance Instructions (FMIs) occurring within the zone. Monitor the status and facilitate the completion of all FMIs within the region.
* Work with NTS to ensure all Veterans Administration sites are ready for inspection; support each inspection on-site.
* Monitor sites experiencing abnormally high numbers of service calls and conduct site audits, as appropriate, to uncover underlying causes.
* Conduct on-the-job-training within the region to help develop a team of senior region modality FSEs to assist other FSEs when the region specialist is unavailable. Mentor FSEs who have failed or struggled in a class at the Training Academy.
* Define FSE training needs and recommend actions to zone management. Provide supplemental technical training and local seminars related to installation, troubleshooting skills and new product introductions.
* Review and evaluate systems in terms of image quality and system performance. Implement and monitor field service enhancements and programs (re: InnerVision).
* Gather input for defining product issues and document concerns. Consult with zone management team in escalating product issues to NTS.
* Provide timely and accurate technical documentation on assigned projects. Distribute appropriate technical information to the front-line staff. Network with other zones to share technical information.
* Support zone service marketing efforts.
* Works directly with eligible external customers in remotely troubleshooting, and when possible, resolving product problems via phone.
* Collaborates with the Clinical Support Team at the CMSU Solutions Center to analyze and identify solutions to customer issues using product knowledge and remote tools.
* Escalates technical issues and inquiries, as needed.
* Provides remote technical support and recommendations on products within a specific imaging modality to internal customers using product knowledge and field experience.
* Monitors and analyzes service alerts from customer scanners and resolves or escalates as appropriate
* Contributes to and generates knowledge articles per P&P.
QUALIFICATIONS
* Demonstrated applications knowledge with proven ability to resolve issues caused by basic technologist errors.
* Proven ability in developing and maintaining effective internal and external working relationships.
* Must maintain active motor vehicle/driver's license from the state where the employee resides.
* 4 Year / bachelor's degree or BSEE degree or equivalent work experience in lieu of degree
* 5 years Servicing one or more of the following modalities: Ultrasound, CT, MR, Nuclear, and/or X-Ray/Vascular. In-depth knowledge of two or more products within a specific modality.
* 7 years Servicing one or more of the following modalities: Ultrasound, CT, MR, Nuclear, and/or X-Ray/Vascular. In-depth knowledge of two or more products within a specific modality. Prior field Technical Support experience
* Prior field Technical Support experience
* Must maintain active motor vehicle/driver's license from the state where the employee resides in preferred geographic location in southern portion of NE Region Svc territory: PA, NJ, MD, WV, VA, NC, or SC.
* Pay Information: Min $96,000 to Max $155,200 annual equivalency (FSE) DOE.
* Ability to travel 50% +
#LI-RS1
#LI-Remote
About us!
Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family.
$96k-155.2k yearly 31d ago
Dynamic Server Support Technician
Worldwide Techservices Open 4.4
Systems administrator job in Fairmont, WV
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs.
Must own a basic repair tool kit