Systems analyst jobs in Alaska

Job DescriptionBusiness Analyst Anchorage, Alaska 99518 ARC Group is urgently seeking an experienced Business Analyst / Data Analyst to support business process documentation, data quality initiatives, and project delivery. This role will collaborate across functional teams, manage assigned project tasks with minimal supervision, and help drive process improvements throughout the organization. Our client is a Fortune 500 company looking for someone to start a 6-month contract with the ability to extend or be brought on permanently. Key Responsibilities Research, define, and document business processes with a strong focus on data quality and process standardization. Create, update, and maintain user guides and training materials for business systems and related workflows. Assist end users with training and provide guidance to improve system and process understanding. Partner with functional and strategic teams to implement and maintain a unified approach to processes and system usage. Independently manage work assignments and project-related tasks, delivering high-quality results under minimal supervision. Execute small to medium-sized projects, participating in all phases and identifying risks, issues, and opportunities for improvement. Analyze business processes, evaluate alternative solutions, assess feasibility, and recommend enhanced or optimized workflows. Contribute to change initiatives by supporting requirement gathering, testing, documentation, and implementation activities. Gather and interpret data using established tools and techniques; prepare concise summaries, reports, and recommendations for stakeholders. Maintain current knowledge of emerging tools, technologies, and methodologies relevant to business and data analysis. Required Skills 2 or more years of experience in business analysis, data quality, training, and/or project management. Bachelors degree in Computer Science, Business Information, or a related field Experience with business and systems analysis. Strong ability to document business processes, workflows, and requirements. Ability to learn quickly and support users with system training. Proven experience creating clear and effective user documentation. Proficiency with Microsoft Office and related applications.

This position will develop and manage Supervisory Control and Data Acquisition/Energy Management Systems (SCADA/EMS) consistent with Chugach requirements in support of system operations. Additionally, this position will adapt hardware and software packages to Chugach's needs by developing, updating, and enhancing databases and applications for automated generation control, power forecasting, scheduling, energy accounting, on-line load flow, and automated control programs. Essential Functions * Examine, evaluate, develop and modify SCADA/EMS system applications, databases, and infrastructure in support of Generation, Transmission, and Distribution operations * Coordinate technical support with other departments. * Develop project plans and specifications consistent with requirements for upgrades and new SCADA/EMS requirements * Plan, install, and maintain software packages and associated computer and networking infrastructure * Coordinate with engineers and technicians on SCADA/EMS requirements for assigned distribution, transmission, and generation projects. * Develop training programs to instruct Power Dispatchers on newly installed software systems. * Maintain an ongoing SCADA/EMS Cyber Security Program. * Create and maintain all required SCADA/EMS documentation. * Create and maintain operator procedures pertaining to software products. * Maintain library of software packages, documentation, network diagrams, and configuration files for the SCADA/EMS. * Coordinate testing and perform commissioning of new SCADA installations and maintenance of existing installations. * Perform required SCADA/EMS server, workstation, network, and security administration tasks * Maintain data historian and interfaces for end users * Maintain SCADA/EMS datalinks with other utilities * Maintain and track system availability consistent with high availability requirements * Other duties as assigned. Relationships Internal * Manager, SCADA/EMS: Report to receive direction, guidance and decisions from. * SCADA/EMS Staff: Confer with, give and receive information. * Other Chugach Departments: Confer with, give and receive information * Manager Power Control: Receive direction from regarding SCADA/EMS functional requirements. External * Bargaining Unit Representatives * Vendors/Contractors: Work with SCADA/EMS software vendors and contractors when installing, modifying, or maintaining system. * Alaska Energy Authority Intertie Committee: Provide software support for Chugach to interface with other electric utilities. * Other electric utilities: Coordinate with user groups to develop common intertie software. Competencies * Knowledge of software development, testing, and maintenance, and its application to power system operation for an electrical utility * Server, network, application and database administration skills * Awareness of the continual changes in SCADA/EMS and computer technology. * Knowledge of hardware functions and operation, and an understanding of the interface requirements of software/hardware, application software, databases, and operating systems. * Ability to analyze SCADA/EMS operational trends and make recommendations for improvements. * Knowledge in areas of planning and control. Ability to apply project management techniques. * Knowledge of cyber security requirements and their application in an electrical utility environment. * Familiarity with the network segmentation principles and the ability to configure firewalls, manage Virtual Private Networks (VPNs), and implement other security protocols to protect the network from unauthorized access. * Ability to communicate clearly, orally and in writing. Supervisory Responsibility This position does not have any supervisory responsibilities. Work Environment Work is performed in a standard office environment. This position has on-call responsibilities on a rotating basis. Occasional travel required. Occasional local visits to switchyards, power plants, and vendor training sites. Minimum Qualifications and Experience Education Bachelor's degree in electrical engineering or computer science, or related discipline, required. Additional training in Computer Systems or specific training in software systems relating to electric utility industry preferred. Experience Two (2) years' experience in software development at the programmer/analyst level in SCADA/EMS, required. Experience with C, SQL, and scripting programming languages, required. Experience with Windows, and Linux-based system administration, TCP/IP Network administration, and implementation and troubleshooting of various data communication protocols, required. Experience with the configuration of Cisco networking hardware and Server virtualization preferred. Experience working in a union environment and electric utility, preferred. Chugach Electric Association is a member-owned cooperative, headquartered in Anchorage, Alaska's largest city. Anchorage itself sits at the base of the Chugach Mountains. Chugach is pleased to provide reliable, affordable power to more than 92,000 members from Anchorage to the northern Kenai Peninsula, and from Whittier on Prince William Sound to Tyonek on the west side of Cook Inlet. We service over 113,000 locations with 3,782 miles of transmission and distribution lines. We have many services that make it easy to power homes and businesses with Chugach. A little more about us: Chugach has been around for a long time, recently celebrating 75 years! We are a stable company, in a stable industry. And while we may have stability, we are modern, sustainable and forward-thinking to ensure that we provide reliable services for generations to come. We also pride ourselves on the longevity of our employees. We have several 20, 30 and 40 + year tenured employees who continue foster an inclusive, innovative corporate environment. Find your spark! Chugach's corporate vision: Responsibly developing energy to build a clean, sustainable future for Alaska. Chugach's corporate mission: We provide safe, reliable, and affordable electricity through superior service and sustainable practices, powering the lives of our members. Chugach's corporate values: Guided by our values of safety, accountability, and sustainability, we are committed to serving our members, the community, and the Chugach team. Equal Employment Opportunity It is a policy of Chugach Electric Association, Inc., to recruit, hire, train, promote, and compensate persons without regard to race, color, religion, national origin, sex, marital status, pregnancy, parenthood, physical or mental disability, veteran's status, age, or any other classification protected by applicable, federal, state, or local law. Chugach is also an affirmative action employer. Chugach Electric does not sponsor employment visas. Applicants must be authorized to work in the U.S. at the time of application and throughout employment. Employees must be able to provide documentation to Chugach Electric to show their identity and authorization to work. <

Job Description Database Analyst Job Purpose: Maintains data storage and access by designing physical databases. Confirms project requirements by studying user requirements; conferring with others on project team. Maintains data dictionary by revising and entering definitions. Maintains client confidence and protects operations by keeping information confidential. Maintains technical knowledge by attending educational workshops; reviewing publications; establishing personal networks; participating in technical societies. Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques. Contributes to team effort by accomplishing related results as needed. Determines changes in physical database by studying project requirements; identifying database characteristics, such as location, amount of space, and access method. Changes database system by coding database descriptions. Protects database by developing access system; specifying user level of access. Maintains user reference by writing and rewriting database descriptions. Skills/Qualifications: Database Performance Tuning, Database Management, Requirements Analysis, Software Development Fundamentals, Problem Solving, Documentation Skills, Verbal Communication, Data Maintenance, Database Security, Promoting Process Improvement, System Administration

Job Type: Full-Time Security Clearance: Must possess and maintain an active TS/SCI clearance. AIT Synergy is seeking a highly skilled and mission-focused Systems Analyst to provide technical, operational, and systems analysis support to the 100th Ground-Based Midcourse Defense (GMD) Brigade. This position is critical to advancing the Army's missile defense, space operations, and counter-unmanned aerial systems (CUAS) missions, ensuring full alignment with DoD doctrine, policy, and system architecture requirements. Roles and Responsibilities: Provide advanced technical and systems analysis expertise in support of the planning, coordination, and execution of Ballistic Missile Defense System (BMDS) asset management, Counter-UAS integration, and space-based communication systems. Analyze and validate system documentation for compliance with treaties, laws, and DoD/Service-level directives (including Unified Command Plan, Title 10 U.S. Code, Joint Publications, and Service Program Management Directives). Deliver subject matter expertise in the architecture, planning, and control of tactical communications networks, space systems, and CUAS solutions supporting operational missile defense missions. Support the 100th MDB in tracking, calculating, and reporting operational readiness rates of BMDS assets and Integrated Electronic Security Systems (IESS), including data generation and submission of asset management reports. Support planning and execution of CUAS test, validation, and evaluation efforts in coordination with USASMDC G34, the Joint Counter-UAS Office (JCO), and other external stakeholders. Maintain continuity through development of executive summaries, readiness assessments, and historical analysis in support of test campaigns, RDT&E operations, and operational certification efforts. Provide advisory support to policy conflict resolution and recommend system or procedural improvements to enhance mission effectiveness. Generate operational briefings, slide decks, technical reports, spreadsheets, and supporting documentation to substantiate recommendations to senior leadership. Communicate, coordinate, and liaison with higher headquarters, program stakeholders, and interagency partners to support GMD, CUAS, and missile defense-related tasking. Support internal and external inspections, audits, and staff-assisted visits across all assigned systems-related functions. Qualifications: Education: Bachelor's degree in Systems Engineering, Information Systems, Engineering Technology, or a related technical field preferred. Experience: Over 5 years of experience in systems analysis, engineering support, or military operations involving missile defense, CUAS, or space system integration. Prior experience supporting DoD or Army programs with direct application to BMDS, GMD Fire Control (GFC) systems, or CUAS platforms. Experience interfacing with senior military decision-makers, operational users, and acquisition stakeholders preferred. Must Have Experience With: Analysis of space systems, CUAS, and missile defense operational concepts. Communications and software architectures and their application to military operations. Interpreting and applying current DoD doctrine, Title 10, Joint Publications, Defense Planning Guidance, and Service-specific policy. Readiness reporting and operational data collection for BMDS assets and IESS subsystems. Synchronizing technical inputs across RDT&E and acquisition activities. Tracking, compiling, and delivering readiness and operational reports to STRATCOM, USNORTHCOM, USASMDC, and other higher headquarters. Preferred Certifications and Training: SMDC Evaluator Training Program Certification (or willingness to obtain). Training in systems architecture analysis or military communications planning. Familiarity with the GMD Fire Control (GFC) system or CUAS fielding protocols. Proficiency In: Microsoft Office Suite (Excel, PowerPoint, Word) for data analysis and technical reporting. Secure digital environments for documentation and classified communications. Missile Defense-related technical and operational terminology. Managing cross-functional technical evaluations, assessments, and policy alignment. Security Clearance: Must possess and maintain an active Top Secret / SCI security clearance. Travel: Up to 20% based on customer needs AIT Synergy has a competitive benefits and compensation package that includes Medical/Dental coverage, 401(k), Paid Time Off, Holidays, and opportunities for tuition reimbursement and training compensation relevant to task duties.

Apply Airway Transportation Systems Specialist Department of Transportation Federal Aviation Administration ATO, Technical Operations, WSA, Anchorage District, WWQ2-ZAN Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply Summary ZAN ERAM IMPLEMENTATION LEAD for the Anchorage District. Summary ZAN ERAM IMPLEMENTATION LEAD for the Anchorage District. Overview Help Accepting applications Open & closing dates 12/18/2025 to 01/07/2026 Salary $125,138 to - $194,001 per year Salary includes locality payment of 32.36%. Cost of Living Allowance (COLA) of 1.49% is authorized. Locality/COLA are subject to change without notice Pay scale & grade FV J Location 1 vacancy in the following location: Anchorage, AK Telework eligible Yes-This is not a 100% telework position. Situational telework may be available based on the needs of the Office. Travel Required 25% or less - The job may require up to 25% travel. Relocation expenses reimbursed No Appointment type Temporary - 2 Years Work schedule Full-time Service Excepted Promotion potential NA Job family (Series) * 2101 Transportation Specialist Supervisory status No Security clearance Secret Drug test Yes Bargaining unit status Yes - This is a bargaining unit position, represented by the Professional Aviation Safety Specialists (***************************** Announcement number AAL-ATO-26-AKDCB-96659 Control number 852617900 This job is open to Help Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Clarification from the agency Open to current permanent FAA Employees Duties Help Responsible for establishing and managing program goals and objectives and formulating project plans; develops, interprets, recommends changes, and has broad discretion to ensure compliance with organizational objectives and policies; identifies, procures, distributes, and tracks resources needed to accomplish large work activities. Works with customers at high internal and external organization levels to the FAA to resolve complex issues to insure the integrity of the NAS. Coordinates with multiple air traffic entities to shut down and restore facilities, systems, and services to prevent activities from disrupting air traffic operations. Quickly resolves restoration problems with minimal impact to the NAS. Performs work providing agency-wide leadership for highly complex and challenging technical activities. This may be accomplished using innovative concepts and approaches for problems that have resisted earlier efforts at resolution. Maintains authority to commit the necessary resources to accomplish the agency's mission. Develops innovative approaches to attain organizational objectives and optimize the use of resources. Works independently, monitors and evaluates trend data on a nationwide basis to develop workable solutions for sustaining the NAS. Keeps abreast of changes in technology and the new systems coming on-line. Provides recommendations to senior level managers for enhancement of systems and air traffic operations. Formulates Standard Operation Procedures (SOP) for local use, dealing with Emergency and Safety situations at assigned facilities. Incumbent has the authoritative responsibility for timely upward reporting of NAS information that could have an impact to operations for purposes of Situation Awareness (i.e. NOT AM, SAL Paging function). Understands the current state and dynamics of local operations and being able to anticipate future changes and developments. Integrates Operational Risk Management (ORM) into restoration, schedule maintenance activities, and all planned projects, ensuring that all customers and users of services are included and involved in ORM implementation and planning. Incumbent is management's representative during non-administrative hours. Formulates and recommends organizational positions on major agency activities to senior managers. Technical decisions are considered authoritative in his/her area of expertise. Is considered a technical expert within the FAA for an assigned system or specialty area. Work directly supports the objectives of the agency and the safe and continual operation of the NAS. Contacts are both internal and external. Formulates and recommends organizational positions on major agency activities to senior managers. Represents the FAA as a senior technical authority for major projects and programs. Works independently. Has broad discretion to ensure alignment with organizational objectives and policies. Develops innovative approaches to attain organizational objectives and optimize the use of resources. Identifies and justifies the resources needed to accomplish large work activities. Provides expert guidance and instruction to address diverse, complex issues that often cross multiple projects, programs, or functional areas. Develops plans, techniques, and policies to address current or anticipated problems and issues. Work is typically reviewed for success in achieving desired results. Performs other duties as assigned. Incumbent must possess a valid driver's license. Requirements Help Conditions of employment * US Citizenship is required. * Selective Service Registration is required for males born after 12/31/1959. * Must submit an SF50 (See Required Documents). * Designated or Random Drug Testing required. * A valid state driver's license is required. * Successful completion of a security investigation may be required. * Supervisory Endorsement Qualifications Qualifications must be met by the closing date of this vacancy announcement. To qualify for this position, you must demonstrate within your application package that you possess at least one year of specialized experience equivalent to the next lower level of FV-I/Level IV or the equivalent FG/GS-13. Specialized experience equivalent to the next lower level of FV-I/Level IV or the equivalent FG/GS-13. Specialized experience is experience in the 2101 occupational series or in a directly related occupation. The specialized experience must have equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Specialized experience includes ERAM experience preferred. Candidates must have experience that demonstrates the extensive knowledge of and experience in technology system interrelationships and management of civilian or military automated aviation, navigation and electronics systems. Generally, experience at the next lower level (Pay Band I/Level IV or equivalent), meets the minimum qualifications for this position as long as the experience supports the demonstrated abilities. Supervisor Endorsement: The endorsement must include the announcement number. Upload your document with your application. If your selection for this position would be considered a promotion then a supervisory statement endorsing your candidacy is required by the closing date of this announcement. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) and Demonstrated Abilities listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration. Education Education may not be substituted for experience. Preview job questionnaire Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire. Additional information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. ************************************************************** This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. You MUST provide a NARRATIVE statement for each Demonstrated Ability and Quality Ranking Factor. The narratives should be clear and concise, providing a description of your education, training and experience that would describe the degree to which you possess each Demonstrated Ability. Candidates must show experience at the level of difficulty and responsibility appropriate to the position. Narratives for Demonstrated Abilities identified are Mandatory. Failure to submit demonstrated abilities statements will prevent you from receiving further consideration. In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Appointment type: Temporary NTE 2 years Full Time Security: POS Sens 2 Substance Testing: Required. Financial Disclosure: No Interviews: If the Agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed. Links to Important Information: Locality Pay, COLA Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help Please upload Supervisor's Endorsement as a form, letter or memo. Emailed supporting documentation will not be accepted. All Applicants MUST provide a copy of their most recent SF-50 (Notification of Personnel Action) which verifies current position, title, series, grade, tenure, and organization of record to be considered. Please upload your document(s) in the system application process. All required documents must be received by the closing date of the announcement. If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system ************************** If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system ************************** If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position. You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register. RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION. We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) * Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week. * Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA. Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible. You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications. Agency contact information Daphne Becker Phone **************** Fax **************** Email *********************** Address Federal Aviation Administration AAL Regional HR Services Division 222 West 7th Ave #14 AHF-N100 Anchorage, AK 99513 US Next steps Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview. For instructions on how to check the status of your application, please go to: USAJOBS Help Guide. Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated. All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help Please upload Supervisor's Endorsement as a form, letter or memo. Emailed supporting documentation will not be accepted. All Applicants MUST provide a copy of their most recent SF-50 (Notification of Personnel Action) which verifies current position, title, series, grade, tenure, and organization of record to be considered. Please upload your document(s) in the system application process. All required documents must be received by the closing date of the announcement. If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system ************************** If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system ************************** If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Responsive recruiter Benefits: 401(k) 401(k) matching Dental insurance Health insurance Vision insurance Wellness resources Description Quality Systems and Software Specialist Department: Quality Assurance Reports To: Director of Quality Assurance Date Updated: November 2025 Position(s) Supervised: None POSITION SUMMARY Blood Bank of Alaska (BBA) is seeking a detail-oriented Quality Systems and Software Specialist at our main campus in Anchorage, AK. For this full-time position, you will be a key member of the Quality Assurance team, providing the blood bank with essential support for quality processes and assessments. The Quality Systems and Software Specialist at the Blood Bank of Alaska (BBA) is responsible for promoting regulatory compliance, managing the occurrence program, and administering the Blood Establishment Computer System (BECS) and other software. Key duties include conducting investigations, performing audits, supporting external inspections, managing procedures and records, and providing software training. This position will be responsible for: Promote organizational compliance with accrediting agency, state, and federal regulations Manage BBA's occurrence program Perform investigations for occurrences Manage and perform internal audits Facilitate changes to BBA's Standard Operating Procedures (SOPs) Administrate BBA's Blood Establishment Computer System (BECS) and any other applicable software program Provide customer service to BBA's software users Manage and perform software upgrades and validations ESSENTIAL DUTIES AND RESPONSIBILITIES Perform duties in compliance with all applicable regulatory and accrediting agencies. Ensure OSHA regulations and cGMPs are adhered to. Perform occurrence investigations including Occurrence Reports (ORs), Post Donation Information (PDI), Biological Product Deviation Reports (BPDRs), and Quarantine and Lookback (Q&LB) for positive test results. Assist with the review, compilation, and submission of FDA reports, correspondence, product licensing, etc. Develop operational audit plans, perform audits, write audit reports, and issue audit findings to department management. Audits will include: blood center processes, procedures, work areas, electronic records, and documents. Provide support during external agency inspections (FDA, AABB, etc.). Facilitate changes to Standard Operating Procedures (SOPs). This may include writing and updating policies, processes, and procedures. Manage record retention process and record storage areas. Administrate BBA's Blood Establishment Computer System (BECS) and other applicable software programs. Provide customer service to BBA's software users. Manage and perform software configuration changes, upgrades, and validations where applicable. Maintain positive communication with all departments. Promote a positive work environment in which staff work cooperatively toward objectives. Exhibit support of BBA's values, mission statement, quality objectives, and customer service standards at all times. Perform other duties as assigned and qualified to do. CUSTOMER INTERACTION/PROBLEM SOLVING Must maintain a high standard for conscientious, courteous, and enthusiastic service to internal and external customers, and the public in general. Must make customer's needs a high priority in face-to-face, telephone, and email contact. Must consistently deliver service in a timely, accurate, professional, and friendly manner. Must demonstrate a high level of problem-solving skills. QUALIFICATION REQUIREMENTSTo perform this job successfully, each essential duty (as listed above) must be performed satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. GENERAL KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of general safety and quality assurance policies. Exceptional computer skills. Proficient in Microsoft Office applications (Word, Excel, Access). Strong organizational skills and ability to prioritize tasks. Strong interpersonal and communication skills. Effective written and verbal communication skills. Ability to work independently, be self-motivating, perform tasks of a highly detailed nature accurately within required timeframes, and adapt to fluctuating workloads. Ability to write and interpret technical, professional, and other work-related documents. Ability to problem solve at a high level through interpretation of regulatory guidelines, applicable laws and statutes, and industry standards, and using quality-focused decision making. Ability to network with internal and external resources, build relationships conducive to a quality environment and continue growth in knowledge areas related to industry. Ability to interface effectively and harmoniously with co-workers, the general public, and regulatory inspectors. Ability to perform job duties in a manner that is professional, ethical, diplomatic, inquisitive, and flexible. Ability to instruct and train staff in software programs. Ability to organize and maintain company records. Ability to maintain confidentiality of donors, customers, employees, and BBA business information.. EDUCATION Associate's or Bachelor's Degree in relevant field strongly preferred (English, journalism, etc.). Experience may be substituted with a demonstrated ability to perform regulatory interpretation and advanced technical writing. EXPERIENCE Minimum three years in highly regulated environment preferred which included responsibility for compliance, policy, and procedure development and implementation while working with a diverse employee population. CERTIFICATES, LICENSES, ETC. Minimum: Valid Driver's License Preferred: MLT, MT, MLS, or SBB (ASCP). American Society of Quality (ASQ) CQA. WORK ENVIRONMENT Extensive use of computers. Must be able to lift at least 30 pounds and sit for long periods of time. Potential hazard due to exposure to blood or other potentially infectious materials. The Blood Bank of Alaska follows OSHA Bloodborne Pathogens Standards in the workplace. Must be able to walk moderate distances, climb stairs, reach, push, pull, and bend in order to perform his/her job duties. Blood Bank of Alaska is a family of over one hundred dedicated staff from various backgrounds and expertise. Our focus on innovation and donor satisfaction is at the core of everything we do. Blood Bank of Alaska is more than just a blood center. It is home to a talented team of professionals. BBA strives to provide benefits beyond a salary because our employees are essential to our success. For more than 60 years, Blood Bank of Alaska has been at the forefront of Alaska healthcare ensuring that medical facilities across the state have a safe and adequate blood supply. More than 2,000 volunteer blood donors visit a BBA blood center every month in order to supply blood in case of accidents, trauma, heart surgery and treatment of diseases such as cancer. Blood Bank of Alaska collected 682 units the first year of operation in 1962 and we now collect over 20,000 units a year and ship those units thousands of miles throughout the state from Barrow to Juneau. Benefits Health InsuranceEach year, you have the opportunity to choose the health and insurance benefits that are right for you and your family. You have choices in these areas:· Medical· Dental· Vision· Life Insurance· Disability Insurance· Health Savings AccountWellnessYour health matters to us. BBA provides a comprehensive wellness program that will help you improve your health, achieve your individual goals, and make wellness a part of everyday life for you and your family.RetirementBlood Bank of Alaska provides retirement benefits designed to help you achieve your future retirement goals:· 401(k) plan: a savings plan with matching contributions from BBAWork/Life BenefitsWe believe that work is important, but balance is essential. BBA provides several programs designed to help achieve this balance for our team members:· Paid Annual Leave· Educational Assistance· Employee Assistance Programs· Service Awards· Employee Discounts on Cell Phones (Other Items As Available) ACCESS MRFS BBA is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, disability, marital/veteran status or any other legally protected status. Those individuals seeking assistance in the recruitment process are strongly encouraged to contact our Human Resource Department.

Job DescriptionBenefits: 401(k) 401(k) matching Dental insurance Health insurance Vision insurance Wellness resources Description Position Title: Quality Systems and Software Specialist Department: Quality Assurance Reports To: Director of Quality Assurance Date Updated: November 2025 Position(s) Supervised: None POSITION SUMMARY Blood Bank of Alaska (BBA) is seeking a detail-oriented Quality Systems and Software Specialist at our main campus in Anchorage, AK. For this full-time position, you will be a key member of the Quality Assurance team, providing the blood bank with essential support for quality processes and assessments. The Quality Systems and Software Specialist at the Blood Bank of Alaska (BBA) is responsible for promoting regulatory compliance, managing the occurrence program, and administering the Blood Establishment Computer System (BECS) and other software. Key duties include conducting investigations, performing audits, supporting external inspections, managing procedures and records, and providing software training. This position will be responsible for: Promote organizational compliance with accrediting agency, state, and federal regulations Manage BBAs occurrence program Perform investigations for occurrences Manage and perform internal audits Facilitate changes to BBAs Standard Operating Procedures (SOPs) Administrate BBAs Blood Establishment Computer System (BECS) and any other applicable software program Provide customer service to BBAs software users Manage and perform software upgrades and validations ESSENTIAL DUTIES AND RESPONSIBILITIES Perform duties in compliance with all applicable regulatory and accrediting agencies. Ensure OSHA regulations and cGMPs are adhered to. Perform occurrence investigations including Occurrence Reports (ORs), Post Donation Information (PDI), Biological Product Deviation Reports (BPDRs), and Quarantine and Lookback (Q&LB) for positive test results. Assist with the review, compilation, and submission of FDA reports, correspondence, product licensing, etc. Develop operational audit plans, perform audits, write audit reports, and issue audit findings to department management. Audits will include: blood center processes, procedures, work areas, electronic records, and documents. Provide support during external agency inspections (FDA, AABB, etc.). Facilitate changes to Standard Operating Procedures (SOPs). This may include writing and updating policies, processes, and procedures. Manage record retention process and record storage areas. Administrate BBAs Blood Establishment Computer System (BECS) and other applicable software programs. Provide customer service to BBAs software users. Manage and perform software configuration changes, upgrades, and validations where applicable. Maintain positive communication with all departments. Promote a positive work environment in which staff work cooperatively toward objectives. Exhibit support of BBAs values, mission statement, quality objectives, and customer service standards at all times. Perform other duties as assigned and qualified to do. CUSTOMER INTERACTION/PROBLEM SOLVING Must maintain a high standard for conscientious, courteous, and enthusiastic service to internal and external customers, and the public in general. Must make customers needs a high priority in face-to-face, telephone, and email contact. Must consistently deliver service in a timely, accurate, professional, and friendly manner. Must demonstrate a high level of problem-solving skills. QUALIFICATION REQUIREMENTS To perform this job successfully, each essential duty (as listed above) must be performed satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. GENERAL KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of general safety and quality assurance policies. Exceptional computer skills. Proficient in Microsoft Office applications (Word, Excel, Access). Strong organizational skills and ability to prioritize tasks. Strong interpersonal and communication skills. Effective written and verbal communication skills. Ability to work independently, be self-motivating, perform tasks of a highly detailed nature accurately within required timeframes, and adapt to fluctuating workloads. Ability to write and interpret technical, professional, and other work-related documents. Ability to problem solve at a high level through interpretation of regulatory guidelines, applicable laws and statutes, and industry standards, and using quality-focused decision making. Ability to network with internal and external resources, build relationships conducive to a quality environment and continue growth in knowledge areas related to industry. Ability to interface effectively and harmoniously with co-workers, the general public, and regulatory inspectors. Ability to perform job duties in a manner that is professional, ethical, diplomatic, inquisitive, and flexible. Ability to instruct and train staff in software programs. Ability to organize and maintain company records. Ability to maintain confidentiality of donors, customers, employees, and BBA business information.. EDUCATION Associate's or Bachelor's Degree in relevant field strongly preferred (English, journalism, etc.). Experience may be substituted with a demonstrated ability to perform regulatory interpretation and advanced technical writing. EXPERIENCE Minimum three years in highly regulated environment preferred which included responsibility for compliance, policy, and procedure development and implementation while working with a diverse employee population. CERTIFICATES, LICENSES, ETC. Minimum: Valid Drivers License Preferred: MLT, MT, MLS, or SBB (ASCP). American Society of Quality (ASQ) CQA. WORK ENVIRONMENT Extensive use of computers. Must be able to lift at least 30 pounds and sit for long periods of time. Potential hazard due to exposure to blood or other potentially infectious materials. The Blood Bank of Alaska follows OSHA Bloodborne Pathogens Standards in the workplace. Must be able to walk moderate distances, climb stairs, reach, push, pull, and bend in order to perform his/her job duties.

Providence caregivers are not simply valued - they're invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Are you ready to bring your technical expertise to life in a role that keeps healthcare moving forward? At this level, you're not just solving problems-you're shaping solutions! You'll dive into moderately complex challenges, applying proven principles and innovative thinking to make systems smarter and processes smoother. Providence supports 100% virtual work for residents located in the following States: + Alaska + Washington + Oregon + Montana + California + Texas What You'll Do: + Design Smarter Systems: Analyze user needs and craft solutions that simplify and streamline moderately complex workflows + Lead the Way: Coordinate project teams, mentor newer staff, and keep everyone aligned with clear direction and training + Stay Ahead: Spot potential roadblocks early and pivot quickly to keep projects on track + Make a Big Impact: Deliver professional, scalable solutions for a large, multi-facility healthcare organization that relies on your expertise + Partner with Clients: Collaborate closely with clients to uncover data and information needs, providing insights on topics from simple to highly comple + Maximize Application Value: Help customers get the most out of Athena IDX FRM MCA resources, creating clear, actionable documentation when needed + Drive Business Success: Work with internal teams to design and support solutions that meet business goals-using your expertise and judgment to recommend the best path forward + Champion Service Excellence: Build strong, positive relationships with patients, families, staff, and community partners to maximize productivity and trust + Apply Technical Mastery: Use industry standards and advanced concepts to solve moderate to highly complex problems, while mentoring team members in tools and techniques + Document & Define: Prepare and refine workflows and documentation in collaboration with stakeholders for clarity and consistency + Lead & Support Projects: Take ownership of smaller initiatives and assist project leaders on larger efforts + Analyze & Innovate: Synthesize data and knowledge to evaluate multiple solutions for complex challenges + Maintain High Standards: Collaborate with peers to create, maintain, and continuously improve documentation standards + Manage Risks & Issues: Identify, communicate, and escalate issues diplomatically, assisting in root cause analysis and troubleshooting + Translate Needs into Action: Convert business requirements into system configurations and workflow validations + Test & Validate: Build test plans, support testing and upgrades, and coordinate with key stakeholders + Plan for Success: Organize downtime, change management, maintenance, and upgrades to ensure smooth operations + Stay Flexible: Travel as needed and perform rotational on-call responsibilities + Deliver Results: Set and achieve goals aligned with organizational mission, quality, budget, and customer expectations Your Superpower? Collaboration. You'll forge strong relationships with internal teams, external vendors, and key stakeholders-representing Providence St. Joseph Health and Services with professionalism and energy. Working across departments, you'll help bring cross-functional projects to life, ensuring Athena IDX FRM MCA initiatives hit the mark every time. Required Qualifications: + Bachelor's Degree in Computer Science, Business Management, Information Services -OR- a combination of equivalent education and experience + 4 or more years of industry related experience Preferred Qualifications: + 3 or more years of Healthcare IS experience + Application experience + Within 90 days of hire: Epic Certification + Certifications in software applications, technology infrastructure, or clinical specializations + 4 or more years of AthenaIDX, EDM, Informatics experience + Experience with Optum PSI / PPS / Easy Group + Experience with Optum CES + Deep understanding of Athena IDX FRM MCA or similar healthcare revenue cycle systems + Ability to analyze user needs and design streamlined workflows + Experience leading projects, mentoring staff, and keeping teams aligned + Strong organizational and planning skills for managing timelines and deliverables + Ability to apply industry standards and advanced concepts to solve complex problems + Excellent communication and interpersonal skills for partnering with clients and internal teams + Ability to uncover data needs and provide insights for simple to highly complex scenarios + Skilled at identifying potential roadblocks, troubleshooting issues, and managing risks + Ability to pivot quickly and maintain project momentum Salary Range by Location: + AK: Anchorage: Min: $40.11, Max: $62.27 + AK: Kodiak, Seward, Valdez: Min: $41.81, Max: $64.91 + California: Humboldt: Min: $41.81, Max: $64.91 + California: All Northern California - Except Humboldt: Min: $46.91, Max: $72.82 + California: All Southern California: Min: $41.81, Max: $64.91 + Montana: Except Great Falls: Min: $32.29, Max: $50.13 + Montana: Great Falls: Min: $30.59, Max: $47.49 + Oregon: Non-Portland Service Area: Min: $37.39, Max: $58.05 + Oregon: Portland Service Area: Min: $40.11, Max: $62.27 + Texas: Min: $30.59, Max: $47.49 + Washington: Western: Min: $41.81, Max: $64.91 + Washington: Southwest - Olympia, Centralia: Min: $40.11, Max: $62.27 + Washington: Clark County: Min: $40.11, Max: $62.27 + Washington: Eastern: Min: $35.69, Max: $55.41 + Washington: Southeastern: Min: $37.39, Max: $58.05 Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 406026 Company: Providence Jobs Job Category: Applications Job Function: Information Technology Job Schedule: Full time Job Shift: Day Career Track: Business Professional Department: 4011 SS IS CRCA RC APP Address: WA Seattle 1200 12th Ave S Work Location: PACMED Admin Bh-Seattle Workplace Type: Remote Pay Range: $See Job Posting - $See Job Posting The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Management of an enterprise-wide information governance (IG) program enabling the business to operate securely, protect its people, defend its assets, and preserve shareholder value. Support GCI's Information Governance Program providing training and directives to team members and perform as backup for the Lawful Compliance process. ESSENTIAL DUTIES AND RESPONSIBILITIES Information & Records Management: - Develop standards, tools, and governance for capturing, modeling, storing, and delivering data for the enterprise in multiple platforms, primarily M365. -Maintain GCI's Record Retention Schedule, ensuring retention periods for company records are in line with company policy, federal, state, and local laws, rules, and regulations. -Support information governance related initiatives to include providing guidance for data classification and records management requirements. -Identify risks related to the poor management of records and unsecured data. -Work with business units and functional areas to implement changes and monitor controls for managing and securing records. -Track, maintain, and monitor offsite physical record inventory for GCI. -Manage electronic and or physical records classification and retrieval systems. - Facilitate and coordinate the review and secure disposition of physical and electronic records. -Integrate document and record management processes and guidelines with other information management systems. -Work with users to efficiently manage hard copy and electronic records. -Support audit processes and remediation plans. - Support the security awareness and training objectives of the Enterprise Security Office. Lawful Compliance Backup: -Responsible for overseeing the fulfillment of all tasks related to the Demands for Records process; this includes fulfilment of subpoenas, search warrants, National Security Letters, pen registers, and Title III voice intercepts as required by statute. -Act as point of contact for Law Enforcement and the Judicial System including court appearances and depositions on behalf of GCI as necessary. Information Governance Analyst (Job Family) K Schenker 5.2024 KR 5.2024 Page 2 of 6 -Research questions pertaining to the Communications Assistance to Law Enforcement Act (CALEA) and update applicable policies, procedures, and related documentation. Training: -Train and educate staff regarding governing information and managing records. -Provide guidance to IG team to ensure program collaboration with the Legal Department and IT Department, to place electronic and paper records involved in litigation or potential litigation on litigation hold. -Provide guidance to IG team to ensure adherence to Records Management and IG policy and procedures and related documentation. COMPETENCIES: -ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. oAbility to work independently while handling multiple projects with changing priorities and deadlines. BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. o Ability to interact with GCI's personnel at all levels and across all business units and organizations, and to comprehend business imperatives. o Ability to work and coordinate with multi-team environment including program managers, business analyst, IT analyst and other security professionals. COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. o Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts. o Demonstrated ability to discuss complex technical details with extended support staff and translate into non-technical communication. COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. o At all times is a model example of GCI's values, principles, ethics, and code of conduct, is a model example of integrity and trustworthiness, honors the confidentiality of information entrusted to them, promotes, and fosters the mission statement for the Enterprise Security Office. CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. o A strong customer/client focus, with the ability to manage expectations appropriately, to provide a superior customer/client experience and build long-term relationships. RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. o Strong analytical skills to analyze security requirements and relate them to appropriate security controls. o Experience with frameworks and standards, such as ISO 15489, ISO 9001:2008 (4.2.4), ISO 23081, ISO 27001/2, ITIL, COBIT, and NIST frameworks. o Experience with privacy and compliance standards, such as SOX, HIPAA and PCI-DSS o Knowledge of information security data and processes. o Excellent organizational, planning and time management skills. o Knowledge of the fundamentals of project management. o Knowledge of risk assessment methods and technologies. o Knowledge of data protection law and practices (e.g., GDPR, California Consumer Privacy). o Ability to support audit processes and remediation plans. o Ability to support the security awareness and training objectives of the Enterprise Security Office. SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. Strong working knowledge of MS Office Suite in M365. Proficient computer skills to complete job duties effectively. Additional Job Requirements: This is an entry level position working under close supervision, requiring the ability to aid higher level staff. Minimum Qualifications: Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis -High School diploma or equivalent. -Bachelor's degree in computer science, technology, security, or related field. * -Minimum of two (2) years of experience in records/content management, data protection/classification, information security, or an Information Governance or Records Management related field. * Preferred: -ITIL Certification. -ERM Specialist. -Telecommunications experience. -Other relevant telecom industry or job specific certifications. DRIVING REQUIREMENTS: -This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and, if applicable, successfully complete Defensive Driving course. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: -Ability to frequently travel in the greater Anchorage area to support Lawful Compliance backup job duties, such as to court houses or other facilities. -Ability to travel throughout the state of Alaska as needed, to support Lawful Compliance backup job duties, such as to court houses or other facilities. -Work is primarily sedentary, requiring daily routine computer usage. -Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. -Ability to accurately communicate information and ideas to others effectively. -Physical agility and effort sufficient to perform job duties safely and effectively. -Ability to make valid judgments and decisions. -Available to work additional time on weekends, holidays, before or after normal work hours when necessary. -Must work well in a team environment and be able to work with a diverse group of people and customers. -Virtual workers must comply with remote work policies and agreements. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

The Systems Engineer is a professional-level job providing engineering and technical support to establish and maintain optimal performance of the Company's IP-based voice and data products and associated systems, to include supporting and administering routers, switches, servers, and related technologies; and monitoring, analyzing and correcting performance, as necessary, to ensure compliance with service level agreements. The Systems Engineer will ensure the stability, integrity and performance of voice, data, and wireless data based services and the IP/MPLS network core. This will be achieved through participating in the installation, monitoring, maintenance, support, troubleshooting a.nd optimization of all LANs, WANs, network security services, communication links and associated hardware and software. As a member of a team that provides 24 x 7 x 365 operational infrastructure support, the Systems Engineer must be willing and capable of performing complex hands-on network provisioning and management activities. This role demands solid technical grounding as well as excellent organizational skills and discipline in order to effectively and efficiently maintain focus while successfully managing multiple parallel projects and activities. Essential Functions: Systems Engineer ll Able to work as a Subject Matter Expert in duties of a Systems Engineer I, plus the following: Direct and coordinate the efforts of lower-level Engineers within the workgroup. Function as the SME in one or more areas and serves as final point of escalation in the company. . "Subject Matter Expert" is defined as being the last and final point of resolution and technical escalation for a technology or trouble issue. Education All levels: College diploma in the field of computer science, computer information systems, or computer engineering. Relevant experience could be substituted for the educational requirement on a year-for-year basis. Experience System Engineers: Systems Engineer ll: 5 years of experience leading to the ability to be a Subject Matter Expert in the following areas: Skills and Abilities Computer Skills System Engineer II/III: Preferred Qualification: CCIE, JNCIE, CISSP, CCNP or equivalent network and or system certification.

Minimum Clearance Required Top Secret Responsibilities I2X Technologies is a reputable technology services company to the Federal Government. Whether the focus is on space exploration, national security, cyber security, or cutting-edge engineering applications, I2X is ready to offer you the chance to make a real-world impact in your field and for your country. We provide long-term growth and development. Headquartered in Colorado, I2X is engaged in programs across the country and in more than 20 states. Our programs support multiple Federal agencies, including the Department of Defense. We are seeking a Systems Analyst to support our customer's operations in Ft. Greely, AK. This effort provides our Government customer with operational and logistical support services. This position will be on-site and will require an active Top Secret Clearance with SCI Eligibility. Responsibilities: Monitors and implements innovative approaches to technical problems with specific systems Understands communication and software architectures and is able to communicate and train personnel on the military application of space systems, counter UAS systems, and missile defense systems and concepts. Has strong working knowledge of tactical operations and understand practical application of treaties, laws, and higher-level direction Qualifications Essential Requirements: US Citizenship Active Top Secret Clearance with SCI Eligibility Required Experience: 8+ years' technical expertise on CUAS and Missile Defense Systems in use by the supported organization 8+ years' experience implementing directed changes to policy problems and conflicts 8+ years' experience in current service and DoD policy and doctrine including but not limited to the Unified Command Plan, Title 10 of the US Code, Joint Publications, Defense planning and guidance, and Service Program Management Directives Education and Certifications: A Bachelor's degree from an accredited college or university I2X Technologies is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected Veteran status, or disability status. Salary bands have not yet been determined for this opportunity. I2X Technologies considers factors such as scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, and market and business considerations when extending an offer. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation. While performing the duties of this job, the employee will regularly sit, walk, stand, and climb stairs and steps. May require walking long distance from parking to workstation. Occasionally, movement that requires twisting at the neck and/or trunk more than the average person, squatting/ stooping/kneeling, reaching above the head, and forward motion will be required. The employee will continuously be required to repeat the same hand, arm, or finger motion many times. Manual and finger dexterity are essential to this position. Specific vision abilities required by this job include close, distance, depth perception and telling differences among colors. The employee must be able to communicate through speech with clients and the public. Hearing requirements include conversation in both quiet and noisy environments. Lifting may require floor to waist, waist to shoulder, or shoulder to overhead movement of up to 20 pounds. This position demands tolerance for various levels of mental stress. I2X Technologies is an Engineering and Information Technology Company focused on providing Services to the Federal and State Government. I2X offers a competitive compensation program and comprehensive benefits package to our employees.

Analyzes and develops plans and designs for C4I systems capabilities. Develops integration and implementation plans and schedules. Evaluates and makes recommendations concerning Commercial and Government off the Shelf (COTS/GOTS) hardware and software applications. Monitors status of projects, prepares milestone status reports, and presents status to program managers and client staff. Provides technical and administrative support for systems installation, testing, administration, maintenance, and programming. Provides operational and maintenance support of C4I systems to include system administration, troubleshooting and repairing of existing systems and/or networks. Provides support to install and upgrade C4I architectures as directed by the government Have a solid knowledge of network protocols, Windows, Linux, and UNIX operating systems Possess state-of-the-art knowledge of World Wide Web, Intelink, and intranet technology, processes, and applications Possess current knowledge of DoD Information Security Policies and Programs for COMPUSEC and INFOSEC, multi-level security, and emerging information warfare concepts Have an understanding of military operations, organizations, and operational information requirements Be familiar with Air Force intelligence systems and joint programs such as GALE and GCCS Must be proficient with Microsoft Windows environment and family of software to include: Server 2003/2007/2012, VMWare, Exchange, Outlook, and SharePoint Must possess good written and oral communication skills, be customer service oriented, and possess project management skills Demonstrate an ability to methodically and proactively analyze problems and identify Solutions

Job Description Database Analyst Job Purpose: Maintains data storage and access by designing physical databases. Confirms project requirements by studying user requirements; conferring with others on project team. Maintains data dictionary by revising and entering definitions. Maintains client confidence and protects operations by keeping information confidential. Maintains technical knowledge by attending educational workshops; reviewing publications; establishing personal networks; participating in technical societies. Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques. Contributes to team effort by accomplishing related results as needed. Determines changes in physical database by studying project requirements; identifying database characteristics, such as location, amount of space, and access method. Changes database system by coding database descriptions. Protects database by developing access system; specifying user level of access. Maintains user reference by writing and rewriting database descriptions. Skills/Qualifications: Database Performance Tuning, Database Management, Requirements Analysis, Software Development Fundamentals, Problem Solving, Documentation Skills, Verbal Communication, Data Maintenance, Database Security, Promoting Process Improvement, System Administration

Providence caregivers are not simply valued - they're invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. As a Senior IS Epic Applications Analyst on the Cadence team at Providence, you'll be the trusted expert driving innovative solutions for complex business challenges. In this role, you'll leverage deep technical knowledge and analytical skills to advise leadership, define user requirements, and translate business needs into optimized system designs. You'll collaborate across teams and with customers to ensure applications are used effectively, while mentoring others and leading projects that enhance workflows and improve outcomes. You will foster a culture built on respect, excellence, and compassion -ensuring every interaction demonstrates integrity and fairness, while your daily work uplifts colleagues, customers, and the community. From troubleshooting critical issues to managing upgrades and change initiatives, you'll play a key role in delivering service excellence and maintaining system integrity. If you thrive in a dynamic environment where your expertise shapes impactful solutions and strengthens collaboration, this is the opportunity to make a difference. Providence supports 100% virtual work for residents located in the following States: + Alaska + Washington + Oregon + Montana + California + Texas What You'll Do: + Uses in-depth information and analysis to provide management with advice and counsel on a variety of business issues. Issues are often highly technical and complex in nature. + Define and translate user requirements for complex systems, educating customers on functionality and limitations while driving optimal application utilization. Develop clear, concise documentation to support adoption and efficiency + Collaborate with internal and external teams to support and develop business solutions. Use professional knowledge, judgment, and analysis in making decisions or recommending a course of action that meets business needs, in addition to assisting others in decision-making activities + Demonstrate service excellence and relationship-building, fostering trust and collaboration with patients, families, employees, managers, medical staff, volunteers, and community partners to maximize productivity and engagement + Apply technical standards and advanced methodologies to solve highly complex problems, while coaching and developing team members in tools, techniques, and analytical skills + Design and refine workflows in partnership with stakeholders, ensuring seamless processes and operational efficiency + Lead high-performing project teams, driving initiatives from concept to completion with precision and accountability + Analyze and synthesize data to evaluate multiple solutions, delivering insights that inform strategic decisions + Collaborate with peers to create and maintain team-specific documentation and lead efforts to improve documentation standards. + Proactively identify and mitigate risks, troubleshoot issues, and guide root cause analysis for application failures, ensuring business continuity + Translate business needs into system design, configuration, and workflow validations that optimize performance and compliance + Develop and execute complex test plans, coordinating efforts across teams to ensure quality and reliability + Serve as a trusted resource during testing and upgrades, facilitating smooth transitions and minimizing disruptions + Align individual goals with organizational priorities, driving quality, budget adherence, customer satisfaction, and financial performance + Plan and manage system downtime, change management, maintenance, and upgrades with precision and minimal impact + Perform capacity planning and vendor management, ensuring scalability and cost-effectiveness + Flexibility to travel up to 10% and participate in rotational on-call responsibilities to support critical operations Required Qualifications: + Bachelor's Degree in Computer Science, Business Management, Information Services -OR- a combination of equivalent education and experience + Within 90 days of hire date: Epic Certification + 4 or more years of epic certification with build experience + 7 or more years of build analyst experience in Epic and / or equivalent healthcare software Preferred Qualifications: + Upon Hire: Certifications in software applications, technology infrastructure, or clinical specializations + Epic Knowledge - Experience with building and supporting facility structure, referrals, hello world, and cheers + Epic Cadence Certification + Epic Prelude Certification + Systems Analysis & Design - Expert at transforming business needs into smart system configurations, validating workflows, and driving seamless functionality + Application Expertise - Deep understanding of complex applications, their capabilities, and limitations to maximize performance and efficiency + Troubleshooting & Root Cause Analysis - Skilled at diagnosing issues, resolving application failures, and ensuring uninterrupted operations + Data Analysis & Insight Generation - Ability to uncover patterns, evaluate multiple approaches, and deliver actionable insights for optimal solutions + Complex Problem Solving - Applying industry standards and advanced concepts to tackle highly technical challenges with precision + Workflow Documentation - Creating clear, standardized documentation that enhances usability and supports operational excellence + Stakeholder Engagement - Building strong, collaborative relationships with internal teams, customers, and community partners to achieve shared goals + Customer Education - Translating technical functionality into clear, approachable guidance that empowers users + Service Excellence - Demonstrating professionalism and fostering positive interactions to strengthen trust and collaboration + Knowledge Sharing & Mentorship - Guiding less experienced staff in tools, techniques, and analytical best practices to elevate team performance + Strategic Decision-Making - Applying sound judgment and analysis to recommend actions that align with business objectives and drive success Salary Range by Location: + AK: Anchorage: Min: $52.19, Max: $82.39 + AK: Kodiak, Seward, Valdez: Min: $54.40, Max: $85.88 + California: Humboldt: Min: $54.40, Max: $85.88 + California: All Northern California - Except Humboldt: Min: $61.04, Max: $96.35 + California: Southern California: Min: $54.40, Max: $85.88 + Montana: Except Great Falls: Min: $42.02, Max: $66.33 + Montana: Great Falls: Min: $39.81, Max: $62.84 + Oregon: Non-Portland Service Area: Min: $48.65, Max: $76.80 + Oregon: Portland Service Area: Min: $52.19, Max: $82.39 + Texas: Min: $39.81, Max: $62.84 + Washington: Western: Min: $54.40, Max: $85.88 + Washington: Southwest - Olympia, Centralia: Min: $52.19, Max: $82.39 + Washington: Clark County: Min: $52.19, Max: $82.39 + Washington: Eastern: Min: $46.44, Max: $73.31 + Washington: Southeastern: Min: $48.65, Max: $76.80 Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Requsition ID: 405711 Company: Providence Jobs Job Category: Applications Job Function: Information Technology Job Schedule: Full time Job Shift: Day Career Track: Business Professional Department: 4011 SS IS CRCA REV ACCESS Address: WA Olympia 525 Lilly Rd NE Work Location: Providence St Peter Professional Bld-Olympia Workplace Type: Remote Pay Range: $See Job Posting - $See Job Posting The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

At Alaska Communications, we're committed to putting our team first, always being customer focused, having a can-do attitude, owning our results and always acting with integrity. This is what we hire for and what our team members exhibit each day. Want to make an impact with us? This is a Future Opportunity This is an ongoing posting. Applications will be actively reviewed for current and future openings and filled as vacancies become available. Please note while you may not be contacted immediately, we welcome your interest and look forward to connecting as openings arise. POSITION SUMMARY The Systems Engineer is a professional-level job providing engineering and technical support to establish and maintain optimal performance of the Company's IP-based voice and data products and associated. Systems include supporting and administering routers, switches, servers, and related technologies; and monitoring, analyzing and correcting performance, as necessary, to ensure compliance with service level agreements. The Systems Engineer will ensure stability, integrity and performance of voice, data, and wireless data-based services and the IP/MPLS network core. This will be achieved through participating in the installation, monitoring, maintenance, support, troubleshooting and optimization of all LANs, WANs, network security services, communication links and associated hardware and software. As a member of a team that provides 24 x 7 x 365 operational infrastructure support, the Systems Engineer must be willing and capable of performing complex hands-on network provisioning and management activities. This role demands solid technical grounding as well as excellent organizational skills and discipline to maintain focus effectively and efficiently while successfully managing multiple parallel projects and activities. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Examples of Job Duties Install new hardware, systems, and software for network and system infrastructure. Install, configure, and maintain network services, equipment, and devices for core and/or customer solutions. Perform troubleshooting analysis of network and system infrastructure and associated systems. Document network problems and their resolutions for future reference. Support administration of servers and server clusters. Manage all system backups and restoration protocols. Plan and support network and computing infrastructure. Monitor system performance and implement performance tuning. Manage user accounts, permissions, email, anti-virus, anti-spam. Oversee software and network security. Provide training instruction on platforms, equipment, and related applications. Direct and coordinate the efforts of lower-level engineers within the workgroup. Function as the SME in one or more areas and serve as the final point of escalation in the company. Perform other duties as assigned. MINIMUM QUALIFICATIONS Education Required College diploma in the field of computer science, computer information systems, or computer engineering. Relevant experience could be substituted for the educational requirement on a year-for-year basis. Experience Required 3-5 years of experience leading to the ability to be a Subject Matter Expert in the following areas: information processing principles, practices and demonstrated ingenuity in performing troubleshooting and root cause analysis of complex cross-functional problems. fundamental IP, routing and switching concepts. system administration. Familiarity with a broad cross section of IP based systems and networking technologies. ordering, provisioning, turn up and troubleshooting of telecommunications circuits from CPE access lines to enterprise and core class lines (Metro-E, DS-3, OC-x etc.) theoretical knowledge and extensive hands-on experience configuring, troubleshooting, optimizing and managing a relevant mix of following software, hardware, protocols and technologies: Core and enterprise-class routers, switches, network security appliances, WAN accelerators, and intelligent port aggregators and taps. Access technologies, including dial, xDSL, TDM and carrier Ethernet. Switching. Routing. MPLS. VPN and firewall technologies. Wireless data network technologies and infrastructure. Network services and user management applications (i.e. DNS, LDAP, email, RADIUS, etc.). Preferred Qualification CCIE, JNCIE, CISSP, CCNP, CCNA or equivalent network and or system certification. We hope you'll join us as we change lives through technology.

Minimum Clearance Required Top Secret Responsibilities I2X Technologies is a reputable technology services company to the Federal Government. Whether the focus is on space exploration, national security, cyber security, or cutting-edge engineering applications, I2X is ready to offer you the chance to make a real-world impact in your field and for your country. We provide long-term growth and development. Headquartered in Colorado, I2X is engaged in programs across the country and in more than 20 states. Our programs support multiple Federal agencies, including the Department of Defense. We are seeking a Military Operations Analyst to support our customer's operations at Fort Greely, AK. This effort provides our Government customer with operational and logistical support services. This position will be on-site and will require an active Top Secret Clearance with SCI Eligibility. Responsibilities: Develops and revises supporting work plans Prepares task order plans Conducts reviews and edits documents Develops operations manuals Conducts site surveys Writes after action reports Drafts statements of work Prepares briefings and reports; conducts presentations; conducts analysis Develops work plans, schedules, and budget estimates Attends conferences and exchanges technical data Provides general scientific, engineering and technical assistance Qualifications Essential Requirements: US Citizenship Active Top Secret Clearance with SCI Eligibility Required Experience: 5+ years developing requirements documents and concept of operations documents 8+ years proposing innovative approaches to technical problems 10+ years participating in meetings and telephone conferences with customers 10+ years writing meetings summaries, progress reports, information and position papers Education and Certifications: A Bachelor's degree from an accredited college or university Salary bands have not yet been determined for this opportunity. I2X Technologies considers factors such as scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, and market and business considerations when extending an offer. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation. While performing the duties of this job, the employee will regularly sit, walk, stand, and climb stairs and steps. May require walking long distance from parking to workstation. Occasionally, movement that requires twisting at the neck and/or trunk more than the average person, squatting/ stooping/kneeling, reaching above the head, and forward motion will be required. The employee will continuously be required to repeat the same hand, arm, or finger motion many times. Manual and finger dexterity are essential to this position. Specific vision abilities required by this job include close, distance, depth perception and telling differences among colors. The employee must be able to communicate through speech with clients and the public. Hearing requirements include conversation in both quiet and noisy environments. Lifting may require floor to waist, waist to shoulder, or shoulder to overhead movement of up to 20 pounds. This position demands tolerance for various levels of mental stress. I2X Technologies is an Engineering and Information Technology Company focused on providing Services to the Federal and State Government. I2X offers a competitive compensation program and comprehensive benefits package to our employees.

Job Description Database Analyst Job Purpose: Maintains data storage and access by designing physical databases. Confirms project requirements by studying user requirements; conferring with others on project team. Maintains data dictionary by revising and entering definitions. Maintains client confidence and protects operations by keeping information confidential. Maintains technical knowledge by attending educational workshops; reviewing publications; establishing personal networks; participating in technical societies. Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques. Contributes to team effort by accomplishing related results as needed. Determines changes in physical database by studying project requirements; identifying database characteristics, such as location, amount of space, and access method. Changes database system by coding database descriptions. Protects database by developing access system; specifying user level of access. Maintains user reference by writing and rewriting database descriptions. Skills/Qualifications: Database Performance Tuning, Database Management, Requirements Analysis, Software Development Fundamentals, Problem Solving, Documentation Skills, Verbal Communication, Data Maintenance, Database Security, Promoting Process Improvement, System Administration

Providence caregivers are not simply valued - they're invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. As a Senior IS Epic Applications Analyst on the Grand Central and Prelude team at Providence, you'll be the trusted expert driving innovative solutions for complex business challenges. In this role, you'll leverage deep technical knowledge and analytical skills to advise leadership, define user requirements, and translate business needs into optimized system designs. You'll collaborate across teams and with customers to ensure applications are used effectively, while mentoring others and leading projects that enhance workflows and improve outcomes. You will foster a culture built on respect, excellence, and compassion -ensuring every interaction demonstrates integrity and fairness, while your daily work uplifts colleagues, customers, and the community. From troubleshooting critical issues to managing upgrades and change initiatives, you'll play a key role in delivering service excellence and maintaining system integrity. If you thrive in a dynamic environment where your expertise shapes impactful solutions and strengthens collaboration, this is the opportunity to make a difference. Providence supports 100% virtual work for residents located in the following areas: + Alaska + Washington + Oregon + Montana + California + Texas Essential Functions: + Provide management with expert advice and counsel on a wide range of business issues using in-depth analysis and information. Many issues are highly technical and complex in nature. + Define user requirements for complex systems and educate customers on application functionality and limitations. Collaborate with customers to ensure efficient, effective use of application resources and create supporting documentation as needed. + Partner with internal and external teams to design and implement business solutions. Apply professional judgment and analysis to recommend actions that meet business needs, while assisting others in similar decision-making activities. + Demonstrate service excellence and foster positive relationships with patients, families, employees, managers, medical staff, volunteers, and community members to maximize productivity and collaboration. + Apply technical standards, concepts, and theories to solve highly complex problems, while mentoring less experienced staff in tools, techniques, and analytical skills. + Prepare documentation and assist in defining and developing workflows in collaboration with stakeholders. + Lead project teams as required. + Analyze and synthesize data to evaluate multiple approaches and solutions to issues or problems. + Collaborate with peers to create and maintain team-specific documentation and lead efforts to improve documentation standards. + Identify, manage, and communicate issues and risks, escalating appropriately. Assist others in troubleshooting and root cause analysis of application failures. + Translate business needs into system design alternatives, configuration, and workflow validations. + Facilitate and coordinate development and analysis of complex test plans. Serve as a resource during testing and upgrades, coordinating with appropriate individuals. + Define and achieve individual goals aligned with organizational mission, quality, budget, customer satisfaction, and financial results. + Plan and coordinate downtime, change management, maintenance, and upgrades. Perform capacity planning and vendor management. + Ability to travel as required (up to 10%). + Perform rotational on-call responsibilities. Required Qualifications: + Bachelor's Degree in Computer Science, Business Management, Information Services -OR- a combination of equivalent education and experience + 7 or more years of build analyst experience in Epic and/or equivalent healthcare software Preferred Qualifications: + Within 90 days of hire: Epic certification + Upon hire: Certifications in software applications, technology infrastructure, or clinical specializations + 4 or more years of Epic Certification with build experience + Epic Application Knowledge: + User Security & Permissions + Cogito Reporting + Radar Dashboards + Grand Central and / or Prelude + Systems Analysis & Design - Ability to define user requirements, translate business needs into system configurations, and validate workflows + Application Functionality & Limitations - Deep understanding of complex applications and their capabilities + Troubleshooting & Root Cause Analysis - Skilled in diagnosing and resolving application failures + Data Analysis & Synthesis - Ability to evaluate multiple approaches and recommend optimal solutions + Complex Problem Resolution - Applying standards and theories to solve highly technical challenges + Workflow Documentation - Creating and maintaining clear, standardized documentation + Stakeholder Engagement - Building strong relationships with internal teams, customers, and community members + Customer Education - Explaining application functionality and limitations in a clear, approachable way + Service Excellence - Demonstrating professionalism and positive interpersonal skills + Knowledge Sharing - Guiding less experienced staff in tools, techniques, and analytical skills + Decision-Making - Applying judgment to recommend actions that meet business needs Salary Range by Location: + AK: Anchorage: Min: $52.19, Max: $82.39 + AK: Kodiak, Seward, Valdez: Min: $54.40, Max: $85.88 + California: Humboldt: Min: $54.40, Max: $85.88 + California: All Northern California - Except Humboldt: Min: $61.04, Max: $96.35 + California: Southern California: Min: $54.40, Max: $85.88 + Montana: Except Great Falls: Min: $42.02, Max: $66.33 + Montana: Great Falls: Min: $39.81, Max: $62.84 + Oregon: Non-Portland Service Area: Min: $48.65, Max: $76.80 + Oregon: Portland Service Area: Min: $52.19, Max: $82.39 + Texas: Min: $39.81, Max: $62.84 + Washington: Western: Min: $54.40, Max: $85.88 + Washington: Southwest - Olympia, Centralia: Min: $52.19, Max: $82.39 + Washington: Clark County: Min: $52.19, Max: $82.39 + Washington: Eastern: Min: $46.44, Max: $73.31 + Washington: Southeastern: Min: $48.65, Max: $76.80 Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 405709 Company: Providence Jobs Job Category: Applications Job Function: Information Technology Job Schedule: Full time Job Shift: Day Career Track: Business Professional Department: 4011 SS IS CRCA RC APP Address: OR Portland 4400 NE Halsey St Work Location: Providence Health Plaza (HR) Bldg 1-Portland Workplace Type: Remote Pay Range: $See Job Posting - $See Job Posting The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

The Systems Engineer is a professional-level job providing engineering and technical support to establish and maintain optimal performance of the Company's IP-based voice and data products and associated systems, to include supporting and administering routers, switches, servers, and related technologies; and monitoring, analyzing and correcting performance, as necessary, to ensure compliance with service level agreements. The Systems Engineer will ensure the stability, integrity and performance of voice, data, and wireless data based services and the IP/MPLS network core. This will be achieved through participating in the installation, monitoring, maintenance, support, troubleshooting a.nd optimization of all LANs, WANs, network security services, communication links and associated hardware and software. As a member of a team that provides 24 x 7 x 365 operational infrastructure support, the Systems Engineer must be willing and capable of performing complex hands-on network provisioning and management activities. This role demands solid technical grounding as well as excellent organizational skills and discipline in order to effectively and efficiently maintain focus while successfully managing multiple parallel projects and activities. Essential Functions: Systems Engineer ll Able to work as a Subject Matter Expert in duties of a Systems Engineer I, plus the following: Direct and coordinate the efforts of lower-level Engineers within the workgroup. Function as the SME in one or more areas and serves as final point of escalation in the company. . "Subject Matter Expert" is defined as being the last and final point of resolution and technical escalation for a technology or trouble issue. Education All levels: College diploma in the field of computer science, computer information systems, or computer engineering. Relevant experience could be substituted for the educational requirement on a year-for-year basis. Experience System Engineers: Systems Engineer ll: 5 years of experience leading to the ability to be a Subject Matter Expert in the following areas: Skills and Abilities Computer Skills System Engineer II/III: Preferred Qualification: CCIE, JNCIE, CISSP, CCNP or equivalent network and or system certification.