We are seeking a highly analytical and collaborative IT Business Analyst with deep expertise in Business Intelligence (BI) reporting tools and experience with teams implementing Enterprise Resource Planning (ERP) systems, particularly in the domains of Human Resources, Work Management, and Finance. The ideal candidate will be a strategic thinker and problem solver who can bridge the gap between business needs and technical solutions.
Key Responsibilities:
Collaborate with stakeholders to gather, analyze, and document business requirements.
Translate business needs into functional specifications and technical requirements.
Support ERP system implementation with a focus on reports for HR, Work Management, and Finance module in the Cayenta EPR system
Conduct gap analysis and recommend process improvement and document business processes.
Create test case scenarios for report testing and changes
Generate change requests for implementing reports in production environment using ServiceNow
Work closely with developers, data engineers, and other IT teams to implement solutions.
Perform data analysis and validation using SQL and other querying tools.
Provide training and support to end-users on BI tools and ERP functionalities as it relates to reports.
Ensure data integrity, security, and compliance with organizational standards.
Required Qualifications:
Bachelor's degree in Information Technology, Business Administration, or related field.
3+ years of experience as a Business Analyst in IT, with a focus on BI and ERP systems.
Hands-on experience with Cognos, Power BI, Tableau, Spotfire, or Domino.
Strong understanding of ERP systems, especially in HR, Work Management, and Finance.
Proficient in SQL and data querying techniques.
Excellent written and verbal communication skills.
Strong analytical mindset and attention to detail.
Proven ability to work effectively in a team-oriented environment.
Preferred Qualifications:
Experience with ERP platforms such as SAP, Oracle, Workday, or similar.
BI certification or training in one or more reporting tools.
Familiarity with Agile or Scrum methodologies.
$87k-101k yearly est. 1d ago
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Test Analyst_nov10
V15P1Talonnn
Systems analyst job in Anchorage, AK
Working in a testing environment, assessing products, checking for quality and accuracy, or creating tests scripts is the responsibility of a Test Analyst. These professionals provide their services to companies in the software development, engineering, processing, development, manufacturing, mechanical and airplane industries.
$70k-80k yearly est. Auto-Apply 60d+ ago
Business Analyst | Anchorage Alaska
Arc Group 4.3
Systems analyst job in Anchorage, AK
Job DescriptionBusiness AnalystAnchorage, Alaska 99518 ARC Group is urgently seeking an experienced Business Analyst / Data Analyst to support business process documentation, data quality initiatives, and project delivery. This role will collaborate across functional teams, manage assigned project tasks with minimal supervision, and help drive process improvements throughout the organization. Our client is a Fortune 500 company looking for someone to start a 6-month contract with the ability to extend or be brought on permanently.
Key Responsibilities
Research, define, and document business processes with a strong focus on data quality and process standardization.
Create, update, and maintain user guides and training materials for business systems and related workflows.
Assist end users with training and provide guidance to improve system and process understanding.
Partner with functional and strategic teams to implement and maintain a unified approach to processes and system usage.
Independently manage work assignments and project-related tasks, delivering high-quality results under minimal supervision.
Execute small to medium-sized projects, participating in all phases and identifying risks, issues, and opportunities for improvement.
Analyze business processes, evaluate alternative solutions, assess feasibility, and recommend enhanced or optimized workflows.
Contribute to change initiatives by supporting requirement gathering, testing, documentation, and implementation activities.
Gather and interpret data using established tools and techniques; prepare concise summaries, reports, and recommendations for stakeholders.
Maintain current knowledge of emerging tools, technologies, and methodologies relevant to business and data analysis.
Required Skills
2 or more years of experience in business analysis, data quality, training, and/or project management.
Bachelors degree in Computer Science, Business Information, or a related field
Experience with business and systems analysis.
Strong ability to document business processes, workflows, and requirements.
Ability to learn quickly and support users with system training.
Proven experience creating clear and effective user documentation.
Proficiency with Microsoft Office and related applications.
$71k-86k yearly est. 6d ago
Investment Operations Analyst
Alaska Permanent Fund Corporation
Systems analyst job in Anchorage, AK
MIDDLE OFFICE -OPERATIONS
The Investment Operations Analyst position supports expanding investment operations functions. All employees at APFC exemplify core values of Integrity, Stewardship, and Passion, and find tremendous satisfaction in being an integral part of the organization that manages over $80 billion designated to benefit current and future generations of Alaskans.
KEY ATTRIBUTES
Interest in and aptitude with the Investment Operations / Middle Office function
Fiduciary mindset with a high degree of accountability and professionalism
Ability to manage competing priorities effectively and thrive in a high-stakes environment
Willingness to take initiative, be resourceful with technology, and perform as part of a team
Strong communication skills with the ability to distill complex subjects for a wide audience
Intellectual curiosity and attention to detail
PRINCIPAL RESPONSIBILITIES
Support internal traders managing Fixed Income, Public Equity, Cash, Derivatives and FX
Confirm trades and work with traders and counterparties to resolve discrepancies
Manage post-trade exceptions to ensure timely settlement and prevent penalties
Work with traders and Finance department to confirm and process corporate action events
Collaborate with stakeholders to improve the use and integration of new and existing systems and workflows
Review newly-traded securities and maintain security master data
Perform onboarding and account maintenance tasks, collaborating with Finance and
Compliance teams
Organize, reconcile, and map data from single or multiple systems
Monitor data feeds and system interfaces for exceptions and work with related department to resolve
Update and maintain operational documentation, procedures, and policies
REQUIRED QUALIFICATIONS
Bachelor's degree or BBA with emphasis in Accounting, Finance or Management Information Systems
Basic understanding of financial markets
Proficiency in Microsoft Office applications
Schedule flexibility to accommodate work days that may begin as early as 5:00 a.m.
PREFERRED QUALIFICATIONS
Blackrock Aladdin experience
Bloomberg experience
Financial or investment company experience
Securities operations experience
Data modeling and institutional reporting experience
Workflow automation experience
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may be added, removed or changed at any time with or without notice.
APPLICATION PERIOD
This position will remain open until filled. Interested candidates are encouraged to submit their applications promptly, as the recruitment process may close without advance notice once a sufficient number of qualified applications have been received.
APPLICATION REQUIREMENT
To be considered for this position, applicants must submit a complete application. A complete application includes:
A resume or curriculum vitae (CV)
A cover letter that clearly outlines how the applicant's experience aligns
with the qualifications and responsibilities of the position
Complete and thorough responses to all application questions
Applications that are incomplete or do not meet these criteria may be disqualified from further consideration.
About the Alaska Permanent Fund Corporation (APFC)
The Alaska Permanent Fund Corporation (APFC) is a state-owned investment organization based in Juneau, Alaska, responsible for managing the assets of the Alaska Permanent Fund-one of the largest sovereign wealth funds in the United States. For nearly 50 years, APFC has transformed Alaska's resource wealth into a renewable financial resource for current and future generations.
In FY25, the Fund reached its highest value ever, exceeding $84 billion, reflecting disciplined stewardship and strong investment performance. APFC's diversified portfolio spans public and private markets, real estate, and alternative investments, delivering long-term returns that support Alaska's economy and public services. The Corporation is guided by a commitment to integrity, stewardship, and passion, and was recently recognized as one of the Best Places to Work by Pensions & Investments.
Compensation & Benefits Information (Adjust salary and IC Comp)
The base salary range for this position is $75,000 - $85,000, commensurate with experience and qualifications. This role is also eligible for Incentive Compensation under APFC's Incentive Compensation Plan, with a maximum annual bonus of 7.5% of base salary, tied to total fund performance.
Health
Medical / Vision / Dental Insurance
Single or Family Coverage
Different Cost and Coverage Options
Life Insurance
Disability Insurance
Accidental Death & Dismemberment
Retirement
Public Employes Retirement Program (PERS)
Matching employer contribution
Employer contributions vested 100% after 5 years
Alaska Supplemental Annuity Plan In lieu of Social Security
Retirement health savings account contributions
Benefits (click here for more information)
Personal leave program starts at 21 days per year. Leave is accrued each pay period at a rate of 6:03 hours per pay period with increases to accrual rates at 2 yr, 5yr, 10 yr, 15yrs employment milestones.
12 Paid Holidays per year
Flexible work hours based on positional needs
Generous professional development opportunities
Free parking
Relocation assistance may be provided
Modern Headquarters located in beautiful location
AAP/EEO STATEMENT
APFC provides equal employment and advancement opportunities to all. APFC follows all applicable Federal and State laws and does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other class protected by law.
$75k-85k yearly 12d ago
Airway Transportation Systems Specialist (RADAR TID ATSS (TSOG))
Us Department of Transportation 4.5
Systems analyst job in Anchorage, AK
Apply Airway Transportation Systems Specialist Department of Transportation Federal Aviation Administration ATO, Technical Service, WSA, TSOG, Anchorage, AJW-W22B Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated
* Required documents
* How to apply
Summary
This position is a RADAR Technician-in-Depth (TID) Airway Transportation Systems Specialists (ATSS). At this level are recognized as the subject matter expert in their field. All duties of an ATSS are tied to maintaining safe and efficient operating capacity of the vast and complex network of electronics systems required for the world's largest air traffic control and navigation system.
Summary
This position is a RADAR Technician-in-Depth (TID) Airway Transportation Systems Specialists (ATSS). At this level are recognized as the subject matter expert in their field. All duties of an ATSS are tied to maintaining safe and efficient operating capacity of the vast and complex network of electronics systems required for the world's largest air traffic control and navigation system.
Overview
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Accepting applications
Open & closing dates
01/14/2026 to 02/03/2026
Salary $101,368 to - $157,106 per year
Salary range includes 32.36% locality pay. In addition, 1.49% Cost-of-Living Allowance (COLA) is authorized. Locality and COLA are subject to change.
Pay scale & grade FV I
Locations
1 vacancy in the following locations:
Anchorage, AK
Fairbanks, AK
Telework eligible Yes-This is not a 100% telework position. Situational telework may be available based on the needs of the Office. Travel Required 50% or less - The job may require up to 50% travel. Relocation expenses reimbursed Yes- - Fixed Rate PCS - Permanent Change of Station (Current Federal Employee) - In accordance with applicable FAA Travel regulations, a fixed relocation payment of $27,000 will be paid. Relocation expenses paid are subject to applicable taxes. Appointment type Permanent Work schedule Full-time Service Excepted
Promotion potential
NA
Job family (Series)
* 2101 Transportation Specialist
Supervisory status No Security clearance Other Drug test Yes Bargaining unit status Yes - This is a bargaining unit position, represented by the Professional Aviation Safety Specialists (*****************************
Announcement number AAL-ATO-26-AKDCB-96930 Control number 854393600
This job is open to
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Internal to an agency
Current federal employees of the hiring agency that posted the job announcement.
Clarification from the agency
Open to Current FAA Employees
Duties
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ATSS personnel install, evaluate, maintain, modify and certify facilities, services and equipment that support the National Airspace System (NAS).
Serves as an ATSS with the Technical Support Operations Group. Performs a variety of functions directly related to the operation of the NAS. Responsibilities include integration, restoration, testing and evaluation of new advanced services or service components, hardware/software systems and processes. Applies comprehensive technical knowledge to protect the integrity of all components and systems to provide NAS service delivery.
Has broad automated systems and networking responsibilities and is recognized as a principal technical specialist on legacy and newly developed systems within a large facility or multiple facilities over a large geographical area.
Performs work of broad scope and complexity with a high degree of independence. Provides the highest organizational level of technical support associated with analyzing, designing, developing, installing, repairing, fabricating, maintaining, modifying, or evaluating the most complex systems for which the FAA is responsible.
As a principal specialist/expert for major projects and/or program areas resolves unique technical problems without managerial intervention, providing coordination and suggesting solutions. Plans, coordinates, and performs work with a high degree of independence, keeping the supervisor advised of only the most critical issues.
Can be called upon to assist with repair and/or restore service or systems, providing guidance on the availability of back-up systems, recommending reconfiguration to minimize service interruptions to ensure the safe and efficient operation of the NAS.
Carries out work in accordance with overall plans and objectives of the organization, resolving problems as they arise and making adjustments as necessary to handle unanticipated situations and organizational needs.
This work includes responsibility for evaluating diagnostic data from multiple systems that are integrated to support a network of services or service products. Evaluation of this data is used for correcting deficiencies on Contractor Acceptance Inspection/Joint Acceptance Inspection, and timely resolution of equipment, systems or services with the NAS.
Collaborates with system users, planners, engineers, and contractor personnel for the acceptance of new or modified systems and provide assistance for resolving problems with the installation or improvements.
Develops recommendations for enhancing efficiency of systems by modification and application of existing or emerging technology.
Monitors other employees time as a project or team leader. Identifies requirements (staffing funds, materials, and equipment) to accomplish projects and tracks the use of project resources. Provides training, mentoring, guidance and advice to FAA employees, contractors and other organizations as needed. Supervisor rarely reviews completed work.
Integrates Operational Risk Management (ORM) into all planned activities ensuring that all customers and users of services are included and involved in implementation and planning.
Utilizes appropriate Personal Safety Training and supplied Personal Protective Equipment (PPE) when engaged in restoration and maintenance activities. Ensures all involved parties utilize PPE for the task appropriately.
Contacts are both internal and external. Represents the organization as the primary technical point of contact on projects, programs, and other work activities to coordinate and implement plans or to obtain information and resolve problems. Meets and consults with representatives of external organizations such as DoD, airport management, contractors, utility companies and foreign governments to resolve problems of mutual concern and to elicit cooperation and action favorable to FAA needs.
Performs other duties as assigned.
Incumbent must possess a valid driver's license.
Requirements
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Conditions of employment
* US Citizenship is required.
* Selective Service Registration is required for males born after 12/31/1959.
* Must submit an SF50 (See Required Documents).
* Designated or Random Drug Testing required.
* Supervisor's Endorsement is required
* An endorsement is not required if ingrade or downgrade.
* A Valid Drivers Liscence is required.
* Certification /Recertification of a Non-Critical Sensitive Security Clearance is required
* Please read "How to Apply" and "Required Documents" section carefully.
* This is not a 100% Virtual Assignment and in office presence is required.
Qualifications
To qualify for this position, applicants must meet the requirements stated below:
Specialized Experience: There is no timeframe requirement at the Level III/FV-H to compete. Applicants must provide a resume which demonstrates and/or show that you possess the specialized work experience in your work history. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience with two or more of the following system(s) and service. Common Digitizer (CD-2), Airport Surveillance Radar (ASR-8, -9, -11); Maintenance of Air Traffic Control Beacon Indicator (ATCB-5, ATCB-6/6M); MODES, NEXRAD (Next Generation Weather Radar), WSP (Weather Systems Processor), ASDE-X (Airport Surface Detection Equipment), MicroEARTS (En Route Automated Radar Tracking System).
Demonstrated Abilities: Applicants MUST provide narrative responses for each Demonstrated Ability listed within this announcement. Narrative responses should be clear and concise, providing a description of your education, training, and experience that would describe the degree to which you possess each Demonstrated Ability. Narrative responses are MANDATORY for each Demonstrated Ability and applicants must show possession of each.
Answer all questions to the best of your ability. You may be asked to provide evidence or documentation that you possess this type of experience at a later stage in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification. Failure to submit narrative responses for each "Demonstrated Ability" will prevent further consideration.
Supervisor's Endorsement: In compliance with the AF/PASS Agreement, Appendix V, a supervisor's endorsement form or memorandum is required for a competitive promotion. Applicants applying for a promotion must include a supervisor's endorsement or memorandum which must include the vacancy announcement number and supervisor's or acting supervisor's signature. A supervisor's endorsement is not required for reassignments (same as in-grades) or downgrades.
Qualification requirements must be met by the closing date of this announcement.
Preview job questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional information
We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. **************************************************************
This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing.
Narratives for Demonstrated Abilities are Mandatory. Failure to submit demonstrated abilities statements will prevent you from receiving further consideration. Answer all questions to the best of your ability. You may be asked to provide evidence or documentation that you possess this type of experience at a later stage in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification.
Supervisor Endorsement: If your selection for this position would be considered a promotion then a supervisory statement endorsing your candidacy is required by the closing date of this announcement. The endorsement must include the vacancy announcement number. You may upload your document with your application. Documents sent via email WILL NOT receive consideration.
Appointment type: Permanent
Security: POS Sen 5 (Mod Risk).
Substance Testing: Yes
Financial Disclosure: No
Interviews: All or none may be interviewed
Links to Important Information: Locality Pay, COLA
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
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SUPERVISORY ENDORSEMENT: If your selection for this position would be considered a PROMOTION, then a supervisory statement endorsing your candidacy is REQUIRED by the closing date of this announcement. The endorsement must include the vacancy announcement number and signed by your supervisor or acting supervisor. To obtain the Supervisory Endorsement, please contact your manager. NOTE: A supervisory endorsement is not required for in grade/downgrade candidates. Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed or e-mailed applications cannot be accepted. If you need to submit additional documents to supplement your on-line application, e.g., SF-50 or Supervisory Endorsement, you may upload these documents with your application in USAJOBS. In Addition:
If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system **************************
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
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Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position.
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION.
We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
* Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week.
* Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA.
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.
Agency contact information
Daphne Becker
Phone **************** Fax **************** Email *********************** Address Federal Aviation Administration
AAL Regional HR Services Division
222 West 7th Ave #14
AHF-N100
Anchorage, AK 99513
US
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
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SUPERVISORY ENDORSEMENT: If your selection for this position would be considered a PROMOTION, then a supervisory statement endorsing your candidacy is REQUIRED by the closing date of this announcement. The endorsement must include the vacancy announcement number and signed by your supervisor or acting supervisor. To obtain the Supervisory Endorsement, please contact your manager. NOTE: A supervisory endorsement is not required for in grade/downgrade candidates. Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed or e-mailed applications cannot be accepted. If you need to submit additional documents to supplement your on-line application, e.g., SF-50 or Supervisory Endorsement, you may upload these documents with your application in USAJOBS. In Addition:
If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system **************************
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
$51k-58k yearly est. 6d ago
Retail Systems Specialist
Aleut Corporation 4.6
Systems analyst job in Anchorage, AK
Reports to: Director of Retail Operations Status: Regular, Full-Time, Exempt EEO Category: Administrative Support Workers JOB SUMMARY: The Systems Specialist will manage and optimize Aleut Energy's Odoo ERP platform to support retail operations across multiple locations. This role involves system configuration, troubleshooting, user training, and continuous improvement of Odoo functionalities to meet organizational needs.
PRIMARY RESPONSIBILITIES
* Champion Aleut Energy values: Integrity, Teamwork, Quality, Innovation, Compassion and Sustainability.
* Configure and maintain Odoo modules for Retail POS, Inventory, Purchasing, Accounting, and CRM.
* Manage user roles and permissions to align with operational responsibilities and compliance requirements.
* Ensure system security and data integrity across all retail locations.
* Customize workflows and reports to meet Aleut Energy's retail-specific needs.
* Collaborate with developers and partners (e.g., Bista, BDO) for advanced customizations and troubleshooting.
* Integrate Odoo with other enterprise systems.
* Oversee data migration, accuracy checks, and version control.
* Support integration with payroll systems (e.g., UKG) for timekeeping and commission tracking.
* Oversee data migration, validation, and version control during system updates.
* Serve as the primary contact for resolving Odoo-related issues impacting inventory accuracy, AP/AR processes, and POS functionality.
* Provide technical support to store managers and finance teams as needed.
* Generate and deliver weekly reports to management team.
* Develop SOPs and training materials for front-end users and finance teams.
* Conduct retraining sessions to address gaps identified during system audits and reconciliation phases.
* Monitor system performance and recommend enhancements to improve inventory visibility, cash flow management, and customer experience.
* Stay updated on Odoo releases and implement upgrades aligned with Aleut's operational goals.
* Perform other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
* Knowledge of Odoo ERP modules including POS, Inventory, Purchasing, Accounting, and CRM.
* Understanding of retail operations, inventory workflows, and multi‑location store environments.
* Familiarity with system integrations, APIs, and data exchange between enterprise platforms.
* Knowledge of data validation, migration processes, and version control practices.
* Understanding of payroll/timekeeping integrations (e.g., UKG).
* Ability to configure, customize, and troubleshoot Odoo modules in a production environment.
* Skill in creating workflows, dashboards, and operational reports.
* Ability to diagnose system issues and implement sustainable solutions.
* Proficiency with Excel/Sheets for reporting, reconciliation, and data analysis.
* Ability to collaborate with developers and third‑party partners on customizations.
* Strong communication skills for supporting non‑technical users and cross‑functional teams.
* Ability to develop SOPs, training materials, and conduct user training sessions.
* High attention to detail and commitment to data accuracy and system integrity.
* Ability to manage multiple priorities in a fast‑paced retail environment.
* Ability to analyze system performance and recommend operational enhancements.
* Adaptability to new technologies, Odoo releases, and evolving business needs.
MINIMUM QUALIFICATIONS
* Bachelor's degree in information systems, computer science or a related field; equivalent experience may be considered in lieu of degree.
* Three (3) years of progressive experience in system administration or related IT field.
* Valid driver's license and ability to travel to multiple store locations.
PREFERRED QUALIFICATIONS
* Experience with Alaska Native Corporations.
BENEFITS
* 401K - Employer matching up to 4%.
* Paid Holidays (13/year).
* Paid Time Off (accrued bi-weekly).
* 100% Employer paid Dental/Vision for employees and their qualified dependents.
* 100% Paid Employee Life Insurance / Disability.
* Advance your career with exclusive tuition benefits-Aleut employees and subsidiaries enjoy in-state tuition rates plus a 10% discount on University of Alaska Fairbanks online courses and certifications.
PREFERENCE STATEMENT
The Aleut Corporation ("Aleut") is committed to providing employment and development opportunities for our shareholders and descendants. Aleut shall make employment selections first based on qualifications for the position. Preference shall then be given to eligible and qualified TAC shareholders and descendants in accordance with the Alaska Native Claims Settlement Act, 43 U.S.C. § 1601 et seq., and other applicable laws.
Aleut is an equal opportunity employer. Aleut shall select, train, and promote the most qualified individuals based upon relevant work factors such as work quality, attitude, education, and experience, so as not to discriminate against any employee or applicant on the basis of race, color, sex, sexual orientation, national origin, religion, marital status, changes in marital status, pregnancy, parental status, physical or mental disability, age, status as a disabled veteran, special disabled veteran, Vietnam veteran, and all other eligible veterans, or other classifications protected by applicable law.
$67k-77k yearly est. 9d ago
Database Analyst
Testsd1681
Systems analyst job in Anchorage, AK
Job Description
Database Analyst Job Purpose: Maintains data storage and access by designing physical databases.
Confirms project requirements by studying user requirements; conferring with others on project team.
Maintains data dictionary by revising and entering definitions.
Maintains client confidence and protects operations by keeping information confidential.
Maintains technical knowledge by attending educational workshops; reviewing publications; establishing personal networks; participating in technical societies.
Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques.
Contributes to team effort by accomplishing related results as needed.
Determines changes in physical database by studying project requirements; identifying database characteristics, such as location, amount of space, and access method.
Changes database system by coding database descriptions.
Protects database by developing access system; specifying user level of access.
Maintains user reference by writing and rewriting database descriptions.
Skills/Qualifications: Database Performance Tuning, Database Management, Requirements Analysis, Software Development Fundamentals, Problem Solving, Documentation Skills, Verbal Communication, Data Maintenance, Database Security, Promoting Process Improvement, System Administration
$73k-95k yearly est. 16d ago
GIS Systems Analyst - Anchorage AK
Msccn
Systems analyst job in Anchorage, AK
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
$38.06 - $56.30 Hourly
This is a non-represented position (no union affiliation) and is subject to the provisions of the Personnel Rules of the Municipality of Anchorage.
DEPARTMENT: Anchorage Water & Wastewater Utility
HOURS OF WORK: Monday to Friday, 08:00 to 17:00
LOCATION: 3000 Arctic Boulevard
Employees who are hired or rehired to any position shall be placed at the entrance pay step, and advancement from the entrance step to the maximum step within a pay grade shall be by successive steps.
To be considered for employment, applicants must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.
Example of Duties
Under the direction of the AWWU Enterprise GIS Services Manager, this position is responsible for GIS application development, data transformations, system integrations, and environment administration. This role works with client divisions to assess business needs, design and implement geospatial solutions, and ensure the integrity, performance, and availability of GIS infrastructure. It ensures the reliability, security, and efficiency of GIS technologies within the IT environment and establishes standards for GIS data and application architecture. This position monitors and audits GIS system logs to optimize performance and detect and resolve security threats. This position ensures GIS environments comply with IT security policies, data governance, and regulatory requirements. Perform other duties as assigned.
This role requires a strong foundation in GIS technologies, system administration, database management, and application development to support enterprise-wide GIS operations.
Participate in major emergencies or disasters as outlined in AWWU's disaster plan matrix, which defines each employee's potential duties and responsibilities. This may include 12-hour work shifts, which may continue for 72 hours or more starting at any time an event might occur, 7 days a week, 24 hours per day.
Additional Qualifications/Responsibilities
Minimum Qualifications / Substitutions / Preferences
High school diploma, GED, or equivalent, and eight (8) years of experience in the field related to the position.
OR
Associate's degree in Computer Science, Business Administration or a related discipline, and six (6) years of experience in the field related to the position.
OR
Bachelor's degree in Computer Science, Business Administration, or a related discipline, and four (4) years of experience in the field related to the position.
OR
Master's degree in Computer Science, Business Administration, a related discipline, and two (2) years of experience in the field related to the position.
Must possess and/or obtain:
Satisfactory background check which includes criminal, education, and employment history at time of hire.
$38.1-56.3 hourly 4d ago
System Administrator - USAF
Avening Management and Technical Services
Systems analyst job in Anchorage, AK
The Systems Administrator will oversee the management and maintenance of the Global Command and Control Systems - Joint (GCCS-J) infrastructure, focusing primarily on administration of the Red Hat Enterprise Linux (RHEL) operating system, along with providing robust software application support, configuration management, and comprehensive IT services. This position is crucial for ensuring uninterrupted system availability and robust security for mission-critical defense applications within the U.S. Pacific Air Forces (PACAF).
Key Responsibilities:
System Configuration and Maintenance: Install, configure, and maintain the GCCS-J infrastructure using the Red Hat Ansible Automation Platform on HPE ProLiant hardware. Ensure the integrity and security of systems.
Operational Readiness: Ensure continuous availability of the Common Operational Picture (COP) to stakeholders and perform regular system startups and shutdowns, maintaining 24/7 connectivity with the COP Synchronization Tool (CST) and correlating sites.
Software Management: Manage downloads and installations of software from the Defense Information Infrastructure (DII) Asset Distribution System (DADS), ensuring compliance with the latest approved RHEL patches and updates.
Virtualization Management: Oversee the installation and management of the RHEL Kernel Virtual Machine (KVM) hypervisor on approved Air Force physical servers.
System Monitoring and Recovery: Monitor system logs, manage backup and restoration processes, and troubleshoot GCCS-J and Agile Server/Agile Client application issues.
Issue Resolution and Reporting: Diagnose system issues, reporting to the GCCS Management Center (GMC)-Pentagon and the Air Force Life Cycle Management Center. Respond promptly to system outages, maintaining detailed incident and resolution documentation.
Security and Compliance: Install security updates and manage software on GCCS-AF Windows client workstations in compliance with the Air Force Standard Desktop Configuration (SDC). Coordinate system interruptions and OEM troubleshooting in line with Air Force protocols.
Equipment Management: Ensure the security and effective management of all GCCS equipment and supplies in accordance with contract regulations.
Emergency and Exercise Support: Provide on-call support during military exercises and contingencies as required.
Qualifications:
Security Clearance: Active secret security clearance.
Experience: Minimum of four years in system administration, including at least three years specializing in RHEL administration and two years in Microsoft Windows system administration within a network environment.
Certifications: Must obtain Security Plus certification at Information Assurance Technical (IAT) Level II as per DoD 8570.1-M, Information Assurance Workforce Improvement Program, within the stipulated timeframe.
Technical Proficiency: Expertise in editing configuration files, scripting, and command-line management of systems.
Additional Skills:
Exceptional problem-solving skills with the ability to perform under pressure.
Strong communication skills with the capability to train military personnel on GCCS administration tasks, ensuring operational continuity.
$57k-70k yearly est. 60d+ ago
UCC Systems Administrator I
General Communication 4.7
Systems analyst job in Anchorage, AK
GCI's UCC Systems Administrator I will provide technical and operational support and administration for one or more of the company's Unified Communications and Collaboration (UCC) systems, including Enterprise contact centers, Enterprise productivity and project tools, and related applications.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
Troubleshoot incidents and problems.
Perform routine configuration changes per change requests.
Test routine software and hardware configuration changes following established change management processes and procedures.
Maintain system, infrastructure, training, and support documentation for existing applications.
Support senior staff with software and hardware patches, updates, and upgrades.
Support DevOps Manager on design, installations and configurations, system testing, deployments, “Go-Lives” as well as post-Go-Live activities.
Participate in the on-call support rotation.
Self-directed, takes initiative, seeks out opportunities and innovative solutions.
Continuously assesses and accepts risks and able to learn from mistakes.
Excellent ability to work within a team where decisions and responsibilities are shared.
Ability to accurately communicate information virtually (i.e., Teams), over the phone, and in-person in a clear and concise manner to a range of audiences.
Ability to accurately read, write, and respond to business correspondence such as emails, chat messages, policies, procedures, reports.
Ability to comply with IT industry best practices such as ITIL and Lean/Agile methodology.
Ability to discern and resolve the root cause of problems in complex environments.
Ability to use critical thinking skills to analyze the impacts of changes on systems and take the necessary steps to ensure successful implementation while minimizing impacts.
Ability to support enterprise-wide communication and collaboration solutions such as ACD (Automatic Call Distributor), contact centers (e.g., Genesys Cloud), VoIP within the contact centers, and communication and collaboration tools (e.g., iAsana, Obeya, Atlassian Jira/Confluence).
Knowledge of operating systems such as Microsoft (MS) Windows, Apple OSs, MS or Cloud server/VMs, as well as Android and Apple iOS.
Knowledge of the telecommunications industry and telephony/ACDs desired.
Knowledge of client/server, Cloud software, and Software as a Service (SaaS) environments, and reporting tools.
Ability to train users in informal and formal environments.
Ability to perform SLA monitoring and conflict resolution.
Ability to manage, prioritize, and track multiple assignments and meet deadlines.
Intermediate level knowledge of office productivity applications (e.g., O365, Jira, SharePoint, Microsoft Teams, etc.)
COMPETENCIES:
• ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
o Self-directed, takes initiative, seeks out opportunities and innovative solutions.
o Continuously assesses and accepts risks and able to learn from mistakes.
• BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
• COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
o Excellent ability to work within a team where decisions and responsibilities are shared.
• COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
o Ability to accurately communicate information virtually (i.e., Teams), over the phone, and in-person in a clear and concise manner to a range of audiences.
o Ability to accurately read, write, and respond to business correspondence such as emails, chat messages, policies, procedures, reports.
• COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
• CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
• RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
• RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
o Ability to comply with IT industry best practices such as ITIL and Lean/Agile methodology.
o Ability to discern and resolve the root cause of problems in complex environments.
o Ability to use critical thinking skills to analyze the impacts of changes on systems and take the necessary steps to ensure successful implementation while minimizing impacts.
o Ability to support enterprise-wide communication and collaboration solutions such as ACD (Automatic Call Distributor), contact centers (e.g., Genesys Cloud), VoIP within the contact centers, and communication and collaboration tools (e.g., iAsana, Obeya, Atlassian Jira/Confluence).
o Knowledge of operating systems such as Microsoft (MS) Windows, Apple OSs, MS or Cloud server/VMs, as well as Android and Apple iOS.
o Knowledge of the telecommunications industry and telephony/ACDs desired.
o Knowledge of client/server, Cloud software, and Software as a Service (SaaS) environments, and reporting tools.
o Ability to train users in informal and formal environments.
o Ability to perform SLA monitoring and conflict resolution.
o Ability to manage, prioritize, and track multiple assignments and meet deadlines.
• SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
• TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into databases or equivalent.
o Intermediate level knowledge of office productivity applications (e.g., O365, Jira, SharePoint, Microsoft Teams, etc.)
Additional Job Requirements:
This is an entry level position within the discipline. Receives general instructions on routine work and detailed instructions on new assignments. Work is closely supervised and reviewed for timeliness, accuracy, and following correct procedures.
Support the Unified Communications and Collaboration (UCC) systems for the company, including contact centers.
Essential Duties:
Application Support
Troubleshoot and resolve customer incidents and problems.
Track, update, and resolve all issues via the ticketing and/or workforce management system.
Troubleshoot and resolve software and hardware incidents related to supported systems.
Perform and test routine software and hardware configuration changes following appropriate change management processes and procedures.
Support more senior/experienced staff with software and hardware patches, updates, and upgrades, as necessary.
Research and produce performance, productivity, and outage reports as needed.
Produce ad hoc reporting as requested.
Create and maintain system, infrastructure, training, and support documentation for existing applications where appropriate and post for internal consumption.
Application Development and Project Support
Support DevOps Manager on design documentation.
Support DevOps Manager on the installation and configuration of hardware and software.
Support system testing, deployments, and system “Go-Lives”, as well as post Go-Live support.
Minimum Qualifications:
Required: *
A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
High School diploma or equivalent.
Bachelor's degree in telecommunications, information technology/systems, computer science, or a relevant field.
Minimum of one (1) year of combined experience in systems support administration or an equivalent technical support environment. *
Including a minimum of six (6) months of experience with telephony (e.g., PBX, ACD, VoIP, SIP Trunking), or related products systems administration.
Preferred:
Telecommunications experience.
Relevant telecom industry or job specific certifications.
DRIVING REQUIREMENTS:
This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
Occasional travel for business and training purposes is required.
Work is primarily sedentary, requiring daily routine computer usage.
Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
Ability to accurately communicate information and ideas to others effectively.
Physical agility and effort sufficient to perform job duties safely and effectively.
Ability to make valid judgments and decisions.
Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
Must work well in a team environment and be able to work with a diverse group of people and customers.
Virtual workers must comply with remote work policies and agreements.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
$74k-87k yearly est. Auto-Apply 5d ago
Quality Systems and Software Specialist
Blood Bank 3.7
Systems analyst job in Anchorage, AK
Responsive recruiter Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance
Wellness resources
Description Quality Systems and Software Specialist
Department: Quality Assurance
Reports To: Director of Quality Assurance
Date Updated: November 2025
Position(s) Supervised: None
POSITION SUMMARY Blood Bank of Alaska (BBA) is seeking a detail-oriented Quality Systems and Software Specialist at our main campus in Anchorage, AK. For this full-time position, you will be a key member of the Quality Assurance team, providing the blood bank with essential support for quality processes and assessments. The Quality Systems and Software Specialist at the Blood Bank of Alaska (BBA) is responsible for promoting regulatory compliance, managing the occurrence program, and administering the Blood Establishment Computer System (BECS) and other software. Key duties include conducting investigations, performing audits, supporting external inspections, managing procedures and records, and providing software training.
This position will be responsible for:
Promote organizational compliance with accrediting agency, state, and federal regulations
Manage BBA's occurrence program
Perform investigations for occurrences
Manage and perform internal audits
Facilitate changes to BBA's Standard Operating Procedures (SOPs)
Administrate BBA's Blood Establishment Computer System (BECS) and any other applicable software program
Provide customer service to BBA's software users
Manage and perform software upgrades and validations
ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform duties in compliance with all applicable regulatory and accrediting agencies. Ensure OSHA regulations
and cGMPs are adhered to.
Perform occurrence investigations including Occurrence Reports (ORs), Post Donation Information (PDI),
Biological Product Deviation Reports (BPDRs), and Quarantine and Lookback (Q&LB) for positive test results.
Assist with the review, compilation, and submission of FDA reports, correspondence, product licensing, etc.
Develop operational audit plans, perform audits, write audit reports, and issue audit findings to department
management. Audits will include: blood center processes, procedures, work areas, electronic records, and
documents.
Provide support during external agency inspections (FDA, AABB, etc.).
Facilitate changes to Standard Operating Procedures (SOPs). This may include writing and updating policies,
processes, and procedures.
Manage record retention process and record storage areas.
Administrate BBA's Blood Establishment Computer System (BECS) and other applicable software programs.
Provide customer service to BBA's software users.
Manage and perform software configuration changes, upgrades, and validations where applicable.
Maintain positive communication with all departments. Promote a positive work environment in which staff work
cooperatively toward objectives.
Exhibit support of BBA's values, mission statement, quality objectives, and customer service standards at all
times.
Perform other duties as assigned and qualified to do.
CUSTOMER INTERACTION/PROBLEM SOLVING
Must maintain a high standard for conscientious, courteous, and enthusiastic service to internal and external customers, and the public in general.
Must make customer's needs a high priority in face-to-face, telephone, and email contact.
Must consistently deliver service in a timely, accurate, professional, and friendly manner.
Must demonstrate a high level of problem-solving skills.
QUALIFICATION REQUIREMENTSTo perform this job successfully, each essential duty (as listed above) must be performed satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required.
GENERAL KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of general safety and quality assurance policies.
Exceptional computer skills. Proficient in Microsoft Office applications (Word, Excel, Access).
Strong organizational skills and ability to prioritize tasks.
Strong interpersonal and communication skills.
Effective written and verbal communication skills.
Ability to work independently, be self-motivating, perform tasks of a highly detailed nature accurately within
required timeframes, and adapt to fluctuating workloads.
Ability to write and interpret technical, professional, and other work-related documents.
Ability to problem solve at a high level through interpretation of regulatory guidelines, applicable laws and
statutes, and industry standards, and using quality-focused decision making.
Ability to network with internal and external resources, build relationships conducive to a quality environment and
continue growth in knowledge areas related to industry.
Ability to interface effectively and harmoniously with co-workers, the general public, and regulatory inspectors.
Ability to perform job duties in a manner that is professional, ethical, diplomatic, inquisitive, and flexible.
Ability to instruct and train staff in software programs.
Ability to organize and maintain company records.
Ability to maintain confidentiality of donors, customers, employees, and BBA business information..
EDUCATION
Associate's or Bachelor's Degree in relevant field strongly preferred (English, journalism, etc.). Experience may be substituted with a demonstrated ability to perform regulatory interpretation and advanced technical writing.
EXPERIENCE
Minimum three years in highly regulated environment preferred which included responsibility for compliance, policy,
and procedure development and implementation while working with a diverse employee population.
CERTIFICATES, LICENSES, ETC.
Minimum: Valid Driver's License
Preferred: MLT, MT, MLS, or SBB (ASCP). American Society of Quality (ASQ) CQA.
WORK ENVIRONMENT
Extensive use of computers.
Must be able to lift at least 30 pounds and sit for long periods of time.
Potential hazard due to exposure to blood or other potentially infectious materials. The Blood Bank of Alaska follows OSHA Bloodborne Pathogens Standards in the workplace.
Must be able to walk moderate distances, climb stairs, reach, push, pull, and bend in order to perform his/her job duties.
Blood Bank of Alaska is a family of over one hundred dedicated staff from various backgrounds and expertise. Our focus on innovation and donor satisfaction is at the core of everything we do. Blood Bank of Alaska is more than just a blood center. It is home to a talented team of professionals. BBA strives to provide benefits beyond a salary because our employees are essential to our success. For more than 60 years, Blood Bank of Alaska has been at the forefront of Alaska healthcare ensuring that medical facilities across the state have a safe and adequate blood supply. More than 2,000 volunteer blood donors visit a BBA blood center every month in order to supply blood in case of accidents, trauma, heart surgery and treatment of diseases such as cancer. Blood Bank of Alaska collected 682 units the first year of operation in 1962 and we now collect over 20,000 units a year and ship those units thousands of miles throughout the state from Barrow to Juneau. Benefits
Health InsuranceEach year, you have the opportunity to choose the health and insurance benefits that are right for you and your family. You have choices in these areas:· Medical· Dental· Vision· Life Insurance· Disability Insurance· Health Savings AccountWellnessYour health matters to us. BBA provides a comprehensive wellness program that will help you improve your health, achieve your individual goals, and make wellness a part of everyday life for you and your family.RetirementBlood Bank of Alaska provides retirement benefits designed to help you achieve your future retirement goals:· 401(k) plan: a savings plan with matching contributions from BBAWork/Life BenefitsWe believe that work is important, but balance is essential. BBA provides several programs designed to help achieve this balance for our team members:· Paid Annual Leave· Educational Assistance· Employee Assistance Programs· Service Awards· Employee Discounts on Cell Phones (Other Items As Available) ACCESS MRFS
BBA is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, disability, marital/veteran status or any other legally protected status. Those individuals seeking assistance in the recruitment process are strongly encouraged to contact our Human Resource Department.
$92k-105k yearly est. Auto-Apply 60d+ ago
Quality Systems and Software Specialist
Blood Bank of Alaska, Inc. 3.4
Systems analyst job in Anchorage, AK
Job DescriptionBenefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance
Wellness resources
Description
Position Title: Quality Systems and Software Specialist
Department: Quality Assurance
Reports To: Director of Quality Assurance
Date Updated: November 2025
Position(s) Supervised: None
POSITION SUMMARY
Blood Bank of Alaska (BBA) is seeking a detail-oriented Quality Systems and Software Specialist at our main campus in Anchorage, AK. For this full-time position, you will be a key member of the Quality Assurance team, providing the blood bank with essential support for quality processes and assessments. The Quality Systems and Software Specialist at the Blood Bank of Alaska (BBA) is responsible for promoting regulatory compliance, managing the occurrence program, and administering the Blood Establishment Computer System (BECS) and other software. Key duties include conducting investigations, performing audits, supporting external inspections, managing procedures and records, and providing software training.
This position will be responsible for:
Promote organizational compliance with accrediting agency, state, and federal regulations
Manage BBAs occurrence program
Perform investigations for occurrences
Manage and perform internal audits
Facilitate changes to BBAs Standard Operating Procedures (SOPs)
Administrate BBAs Blood Establishment Computer System (BECS) and any other applicable software program
Provide customer service to BBAs software users
Manage and perform software upgrades and validations
ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform duties in compliance with all applicable regulatory and accrediting agencies. Ensure OSHA regulations
and cGMPs are adhered to.
Perform occurrence investigations including Occurrence Reports (ORs), Post Donation Information (PDI),
Biological Product Deviation Reports (BPDRs), and Quarantine and Lookback (Q&LB) for positive test results.
Assist with the review, compilation, and submission of FDA reports, correspondence, product licensing, etc.
Develop operational audit plans, perform audits, write audit reports, and issue audit findings to department
management. Audits will include: blood center processes, procedures, work areas, electronic records, and
documents.
Provide support during external agency inspections (FDA, AABB, etc.).
Facilitate changes to Standard Operating Procedures (SOPs). This may include writing and updating policies,
processes, and procedures.
Manage record retention process and record storage areas.
Administrate BBAs Blood Establishment Computer System (BECS) and other applicable software programs.
Provide customer service to BBAs software users.
Manage and perform software configuration changes, upgrades, and validations where applicable.
Maintain positive communication with all departments. Promote a positive work environment in which staff work
cooperatively toward objectives.
Exhibit support of BBAs values, mission statement, quality objectives, and customer service standards at all
times.
Perform other duties as assigned and qualified to do.
CUSTOMER INTERACTION/PROBLEM SOLVING
Must maintain a high standard for conscientious, courteous, and enthusiastic service to internal and external customers, and the public in general.
Must make customers needs a high priority in face-to-face, telephone, and email contact.
Must consistently deliver service in a timely, accurate, professional, and friendly manner.
Must demonstrate a high level of problem-solving skills.
QUALIFICATION REQUIREMENTS
To perform this job successfully, each essential duty (as listed above) must be performed satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required.
GENERAL KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of general safety and quality assurance policies.
Exceptional computer skills. Proficient in Microsoft Office applications (Word, Excel, Access).
Strong organizational skills and ability to prioritize tasks.
Strong interpersonal and communication skills.
Effective written and verbal communication skills.
Ability to work independently, be self-motivating, perform tasks of a highly detailed nature accurately within
required timeframes, and adapt to fluctuating workloads.
Ability to write and interpret technical, professional, and other work-related documents.
Ability to problem solve at a high level through interpretation of regulatory guidelines, applicable laws and
statutes, and industry standards, and using quality-focused decision making.
Ability to network with internal and external resources, build relationships conducive to a quality environment and
continue growth in knowledge areas related to industry.
Ability to interface effectively and harmoniously with co-workers, the general public, and regulatory inspectors.
Ability to perform job duties in a manner that is professional, ethical, diplomatic, inquisitive, and flexible.
Ability to instruct and train staff in software programs.
Ability to organize and maintain company records.
Ability to maintain confidentiality of donors, customers, employees, and BBA business information..
EDUCATION
Associate's or Bachelor's Degree in relevant field strongly preferred (English, journalism, etc.). Experience may be substituted with a demonstrated ability to perform regulatory interpretation and advanced technical writing.
EXPERIENCE
Minimum three years in highly regulated environment preferred which included responsibility for compliance, policy,
and procedure development and implementation while working with a diverse employee population.
CERTIFICATES, LICENSES, ETC.
Minimum: Valid Drivers License
Preferred: MLT, MT, MLS, or SBB (ASCP). American Society of Quality (ASQ) CQA.
WORK ENVIRONMENT
Extensive use of computers.
Must be able to lift at least 30 pounds and sit for long periods of time.
Potential hazard due to exposure to blood or other potentially infectious materials. The Blood Bank of Alaska follows OSHA Bloodborne Pathogens Standards in the workplace.
Must be able to walk moderate distances, climb stairs, reach, push, pull, and bend in order to perform his/her job duties.
$92k-105k yearly est. 16d ago
Systems Analyst, SCADA/EMS
Chugach Electric Association, Inc. 4.5
Systems analyst job in Anchorage, AK
This position will develop and manage Supervisory Control and Data Acquisition/Energy Management Systems (SCADA/EMS) consistent with Chugach requirements in support of system operations. Additionally, this position will adapt hardware and software packages to Chugach's needs by developing, updating, and enhancing databases and applications for automated generation control, power forecasting, scheduling, energy accounting, on-line load flow, and automated control programs.
Essential Functions
* Examine, evaluate, develop and modify SCADA/EMS system applications, databases, and infrastructure in support of Generation, Transmission, and Distribution operations
* Coordinate technical support with other departments.
* Develop project plans and specifications consistent with requirements for upgrades and new SCADA/EMS requirements
* Plan, install, and maintain software packages and associated computer and networking infrastructure
* Coordinate with engineers and technicians on SCADA/EMS requirements for assigned distribution, transmission, and generation projects.
* Develop training programs to instruct Power Dispatchers on newly installed software systems.
* Maintain an ongoing SCADA/EMS Cyber Security Program.
* Create and maintain all required SCADA/EMS documentation.
* Create and maintain operator procedures pertaining to software products.
* Maintain library of software packages, documentation, network diagrams, and configuration files for the SCADA/EMS.
* Coordinate testing and perform commissioning of new SCADA installations and maintenance of existing installations.
* Perform required SCADA/EMS server, workstation, network, and security administration tasks
* Maintain data historian and interfaces for end users
* Maintain SCADA/EMS datalinks with other utilities
* Maintain and track system availability consistent with high availability requirements
* Other duties as assigned.
Relationships
Internal
* Manager, SCADA/EMS: Report to receive direction, guidance and decisions from.
* SCADA/EMS Staff: Confer with, give and receive information.
* Other Chugach Departments: Confer with, give and receive information
* Manager Power Control: Receive direction from regarding SCADA/EMS functional requirements.
External
* Bargaining Unit Representatives
* Vendors/Contractors: Work with SCADA/EMS software vendors and contractors when installing, modifying, or maintaining system.
* Alaska Energy Authority Intertie Committee: Provide software support for Chugach to interface with other electric utilities.
* Other electric utilities: Coordinate with user groups to develop common intertie software.
Competencies
* Knowledge of software development, testing, and maintenance, and its application to power system operation for an electrical utility
* Server, network, application and database administration skills
* Awareness of the continual changes in SCADA/EMS and computer technology.
* Knowledge of hardware functions and operation, and an understanding of the interface requirements of software/hardware, application software, databases, and operating systems.
* Ability to analyze SCADA/EMS operational trends and make recommendations for improvements.
* Knowledge in areas of planning and control. Ability to apply project management techniques.
* Knowledge of cyber security requirements and their application in an electrical utility environment.
* Familiarity with the network segmentation principles and the ability to configure firewalls, manage Virtual Private Networks (VPNs), and implement other security protocols to protect the network from unauthorized access.
* Ability to communicate clearly, orally and in writing.
Supervisory Responsibility
This position does not have any supervisory responsibilities.
Work Environment
Work is performed in a standard office environment. This position has on-call responsibilities on a rotating basis. Occasional travel required. Occasional local visits to switchyards, power plants, and vendor training sites.
Minimum Qualifications and Experience
Education
Bachelor's degree in electrical engineering or computer science, or related discipline, required. Additional training in Computer Systems or specific training in software systems relating to electric utility industry preferred.
Experience
Two (2) years' experience in software development at the programmer/analyst level in SCADA/EMS, required. Experience with C, SQL, and scripting programming languages, required. Experience with Windows, and Linux-based system administration, TCP/IP Network administration, and implementation and troubleshooting of various data communication protocols, required. Experience with the configuration of Cisco networking hardware and Server virtualization preferred. Experience working in a union environment and electric utility, preferred.
Chugach Electric Association is a member-owned cooperative, headquartered in Anchorage, Alaska's largest city. Anchorage itself sits at the base of the Chugach Mountains. Chugach is pleased to provide reliable, affordable power to more than 92,000 members from Anchorage to the northern Kenai Peninsula, and from Whittier on Prince William Sound to Tyonek on the west side of Cook Inlet. We service over 113,000 locations with 3,782 miles of transmission and distribution lines. We have many services that make it easy to power homes and businesses with Chugach.
A little more about us: Chugach has been around for a long time, recently celebrating 75 years! We are a stable company, in a stable industry. And while we may have stability, we are modern, sustainable and forward-thinking to ensure that we provide reliable services for generations to come. We also pride ourselves on the longevity of our employees. We have several 20, 30 and 40 + year tenured employees who continue foster an inclusive, innovative corporate environment. Find your spark!
Chugach's corporate vision:
Responsibly developing energy to build a clean, sustainable future for Alaska.
Chugach's corporate mission:
We provide safe, reliable, and affordable electricity through superior service and sustainable practices, powering the lives of our members.
Chugach's corporate values:
Guided by our values of safety, accountability, and sustainability, we are committed to serving our members, the community, and the Chugach team.
Equal Employment Opportunity
It is a policy of Chugach Electric Association, Inc., to recruit, hire, train, promote, and compensate persons without regard to race, color, religion, national origin, sex, marital status, pregnancy, parenthood, physical or mental disability, veteran's status, age, or any other classification protected by applicable, federal, state, or local law.
Chugach is also an affirmative action employer.
Chugach Electric does not sponsor employment visas. Applicants must be authorized to work in the U.S. at the time of application and throughout employment. Employees must be able to provide documentation to Chugach Electric to show their identity and authorization to work.
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$67k-77k yearly est. 11d ago
Systems Analyst I, II, III, Senior
Global Credit Union 3.6
Systems analyst job in Anchorage, AK
Reports to: Domain Manager, Systems Analysis
Functions Supervised: None
Primary Functions: Collaborates as a member of a Product Development Team in the analysis of system specific user stories and technical processes of product capabilities. An active collaborator with Product Development Team members in the development of products to achieve strategic business outcomes.
Duties and Responsibilities:
Identify and solve business problems by collaborating in the development and implementation of value driven business solutions
Develops a working knowledge of credit union product capabilities
Develops general knowledge of current and emerging technology solutions
Identify and document user stories and specifications
Document system architectures, data flows, and relationships to business processes
Prioritize user stories to facilitate feature development
Collaborate with Product Development Team members on test case documentation
Collaborate with Product Development Team members on test case execution and acceptance
Document and track user stories related to defects and resolution
Participate in the coordination activites for implementation planning and execution
Work closely with other analysts to collaborate in knowledge sharing activities
Perform other duties as assigned in support of team efforts and results
Qualifications
Education: Bachelor's degree required in a discipline such as computer science, information systems, or equivalent work experience. Certifications in Agile, SCRUM, MCSE, and/or CISA preferred.
Creditable Experience in Lieu of Education: Equivalent technical education and/or related work experience.
Experience/Skills: Ability to effectively communicate both verbally and in writing at a variety of levels to include business stakeholders, vendors, technical teams, customers, and management. At least a year of professional experience as a Business Analyst and/or SystemAnalyst. Familiarity with Agile and DevOps practices and methodologies to include SCRUM and Kanban. Familiarity with software development lifecycle, operating systems, tools to test software applications/systems, development/modeling tools, and time management skills. Able to work as part of a large or small team.
Tenure: Assignment to the SystemsAnalyst I category 10, SystemsAnalyst II category 09, SystemsAnalyst III category 08, or Senior SystemsAnalyst category 07 will be determined by the candidate's education or experience. Advancement requires management recommendation and will be based on the candidate's certifications and/or performance.
Compensation
Salary Pay Range:
SystemsAnalyst I (Category 10): $63,233 - $99,908 annually
SystemsAnalyst II (Category 09): $69,557 - $112,677 annually
SystemsAnalyst III (Category 08): $79,989 - $132,798 anually
Senior SystemsAnalyst (Category 07): $90,389 - $152,718 annually
Starting base salary will be determined based on candidate experience, qualifications, education, and local or state wage requirements, if applicable and will fall within the range provided above.
In accordance with our Salary Administration policy, new hire base salaries generally fall within the minimum to midpoint of the listed range.
Benefits
Short-term and long-term incentives
Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
401(k) plan with a 5% match
Employee Assistance Program (EAP)
Life and disability coverage
Voluntary cash benefits for accident, hospitalization and critical illness
Tuition Reimbursement
Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
Click here to view Global's comprehensive Benefits Programs
Equal Opportunity Employer
$90.4k-152.7k yearly Auto-Apply 60d+ ago
Systems Engineer II - Anchorage
Alaska Communications Systems Holdings Inc. 4.5
Systems analyst job in Anchorage, AK
The Systems Engineer is a professional-level job providing engineering and technical support to establish and maintain optimal performance of the Company's IP-based voice and data products and associated systems, to include supporting and administering routers, switches, servers, and related technologies; and monitoring, analyzing and correcting performance, as necessary, to ensure compliance with service level agreements.
The Systems Engineer will ensure the stability, integrity and performance of voice, data, and wireless data based services and the IP/MPLS network core. This will be achieved through participating in the installation, monitoring, maintenance, support, troubleshooting a.nd optimization of all LANs, WANs, network security services, communication links and associated hardware and software. As a member of a team that provides 24 x 7 x 365 operational infrastructure support, the Systems Engineer must be willing and capable of performing complex hands-on network provisioning and management activities. This role demands solid technical grounding as well as excellent organizational skills and discipline in order to effectively and efficiently maintain focus while successfully managing multiple parallel projects and activities.
Essential Functions - Systems Engineer ll
Able to work as a Subject Matter Expert in duties of a Systems Engineer I, plus the following:
Direct and coordinate the efforts of lower-level Engineers within the workgroup.
Function as the SME in one or more areas and serves as final point of escalation in the company.
"Subject Matter Expert" is defined as being the last and final point of resolution and technical escalation for a technology or trouble issue.
Minimum Qualifications
College diploma in the field of computer science, computer information systems, or computer engineering. Relevant experience could be substituted for the educational requirement on
a year-for-year basis. Systems Engineer I: 3 years of experience leading to the ability to work independently in the following areas:
information processing principles, practices and demonstrated ingenuity in performing troubleshooting and root cause analysis of complex cross-functional problems.
fundamental IP, routing and switching concepts.
system administration.
Familiarity with a broad cross section of IP based systems and networking technologies.
ordering, provisioning, turn up and troubleshooting of telecommunicati ons circuits from CPE access lines to enterprise and core class lines (Metro-E, DS-3, OC-x etc.)
theoretical knowledge and extensive.hands on experience configuring,troubleshooti ng, optimizing and managing a relevant mix of following software, hardware, protocols and technologies:
Core and enterprise-clas·s routers, switches, network security appliances, WAN accelerators, and intelligent port aggregators and taps.
Access technologies, including·dial, xDSL, TDM and carrier Ethernet.
Switching.
Routing.
MPLS .
VPN and firewall technologies.
Wireless data network technologies and infrastructure.
Network services and user ma·nagement applications (i.e. DNS, LDAP, email, RADIUS, etc.)
Extensive experience with scriptirig and automating execution of configuration and data collection tasks, utilizing tools (Exped,RANCID, SNMP, etc.), shells (Bourne, bash, l
Previous experience in Carrier and Service Provider organizations is strongly preferred.
Relevant education could be substituted for the experience requirement on a year-for-year basis.
Preferred Qualification: CCNA or equivalent
$84k-98k yearly est. Auto-Apply 60d+ ago
Business Analyst
V15P1Talonnn
Systems analyst job in Anchorage, AK
Developing technical solutions to business problems, or to advance a company's sales efforts, begins with defining, analyzing and documenting requirements. Managing requirements at the project level can help fulfill business needs. Business analysts typically take the lead role in: Assisting with the business case
$62k-78k yearly est. Auto-Apply 60d+ ago
UCC Systems Administrator I
GCI Communication Corp 4.7
Systems analyst job in Anchorage, AK
GCI's UCC Systems Administrator I will p rovide technical and operational support and administration for one or more of the company's Unified Communications and Collaboration (UCC) systems, including Enterprise contact centers, Enterprise productivity and project tools, and related applications.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
+ Troubleshoot incidents and problems.
+ Perform routine configuration changes per change requests.
+ Test routine software and hardware configuration changes following established change management processes and procedures.
+ Maintain system, infrastructure, training, and support documentation for existing applications.
+ Support senior staff with software and hardware patches, updates, and upgrades.
+ Support DevOps Manager on design, installations and configurations, system testing, deployments, "Go-Lives" as well as post-Go-Live activities.
+ Participate in the on-call support rotation.
+ Self-directed, takes initiative, seeks out opportunities and innovative solutions.
+ Continuously assesses and accepts risks and able to learn from mistakes.
+ Excellent ability to work within a team where decisions and responsibilities are shared.
+ Ability to accurately communicate information virtually (i.e., Teams), over the phone, and in-person in a clear and concise manner to a range of audiences.
+ Ability to accurately read, write, and respond to business correspondence such as emails, chat messages, policies, procedures, reports.
+ Ability to comply with IT industry best practices such as ITIL and Lean/Agile methodology.
+ Ability to discern and resolve the root cause of problems in complex environments.
+ Ability to use critical thinking skills to analyze the impacts of changes on systems and take the necessary steps to ensure successful implementation while minimizing impacts.
+ Ability to support enterprise-wide communication and collaboration solutions such as ACD (Automatic Call Distributor), contact centers (e.g., Genesys Cloud), VoIP within the contact centers, and communication and collaboration tools (e.g., iAsana, Obeya, Atlassian Jira/Confluence).
+ Knowledge of operating systems such as Microsoft (MS) Windows, Apple OSs, MS or Cloud server/VMs, as well as Android and Apple iOS.
+ Knowledge of the telecommunications industry and telephony/ACDs desired.
+ Knowledge of client/server, Cloud software, and Software as a Service (SaaS) environments, and reporting tools.
+ Ability to train users in informal and formal environments.
+ Ability to perform SLA monitoring and conflict resolution.
+ Ability to manage, prioritize, and track multiple assignments and meet deadlines.
+ Intermediate level knowledge of office productivity applications (e.g., O365, Jira, SharePoint, Microsoft Teams, etc.)
COMPETENCIES:
- ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
o Self-directed, takes initiative, seeks out opportunities and innovative solutions.
o Continuously assesses and accepts risks and able to learn from mistakes.
- BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
- COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
o Excellent ability to work within a team where decisions and responsibilities are shared.
- COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
o Ability to accurately communicate information virtually (i.e., Teams), over the phone, and in-person in a clear and concise manner to a range of audiences.
o Ability to accurately read, write, and respond to business correspondence such as emails, chat messages, policies, procedures, reports.
- COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
- CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
- RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
- RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
o Ability to comply with IT industry best practices such as ITIL and Lean/Agile methodology.
o Ability to discern and resolve the root cause of problems in complex environments.
o Ability to use critical thinking skills to analyze the impacts of changes on systems and take the necessary steps to ensure successful implementation while minimizing impacts.
o Ability to support enterprise-wide communication and collaboration solutions such as ACD (Automatic Call Distributor), contact centers (e.g., Genesys Cloud), VoIP within the contact centers, and communication and collaboration tools (e.g., iAsana, Obeya, Atlassian Jira/Confluence).
o Knowledge of operating systems such as Microsoft (MS) Windows, Apple OSs, MS or Cloud server/VMs, as well as Android and Apple iOS.
o Knowledge of the telecommunications industry and telephony/ACDs desired.
o Knowledge of client/server, Cloud software, and Software as a Service (SaaS) environments, and reporting tools.
o Ability to train users in informal and formal environments.
o Ability to perform SLA monitoring and conflict resolution.
o Ability to manage, prioritize, and track multiple assignments and meet deadlines.
- SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
- TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into databases or equivalent.
o Intermediate level knowledge of office productivity applications (e.g., O365, Jira, SharePoint, Microsoft Teams, etc.)
Additional Job Requirements:
This is an entry level position within the discipline. Receives general instructions on routine work and detailed instructions on new assignments. Work is closely supervised and reviewed for timeliness, accuracy, and following correct procedures.
+ Support the Unified Communications and Collaboration (UCC) systems for the company, including contact centers.
Essential Duties:
Application Support
+ Troubleshoot and resolve customer incidents and problems.
+ Track, update, and resolve all issues via the ticketing and/or workforce management system.
+ Troubleshoot and resolve software and hardware incidents related to supported systems.
+ Perform and test routine software and hardware configuration changes following appropriate change management processes and procedures.
+ Support more senior/experienced staff with software and hardware patches, updates, and upgrades, as necessary.
+ Research and produce performance, productivity, and outage reports as needed.
+ Produce ad hoc reporting as requested.
+ Create and maintain system, infrastructure, training, and support documentation for existing applications where appropriate and post for internal consumption.
Application Development and Project Support
+ Support DevOps Manager on design documentation.
+ Support DevOps Manager on the installation and configuration of hardware and software.
+ Support system testing, deployments, and system "Go-Lives", as well as post Go-Live support.
Minimum Qualifications:
Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
+ High School diploma or equivalent.
+ Bachelor's degree in telecommunications, information technology/systems, computer science, or a relevant field.
+ Minimum of one (1) year of combined experience in systems support administration or an equivalent technical support environment. *
+ Including a minimum of six (6) months of experience with telephony (e.g., PBX, ACD, VoIP, SIP Trunking), or related products systems administration.
Preferred:
+ Telecommunications experience.
+ Relevant telecom industry or job specific certifications.
DRIVING REQUIREMENTS:
+ This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
+ Occasional travel for business and training purposes is required.
+ Work is primarily sedentary, requiring daily routine computer usage.
+ Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
+ Ability to accurately communicate information and ideas to others effectively.
+ Physical agility and effort sufficient to perform job duties safely and effectively.
+ Ability to make valid judgments and decisions.
+ Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
+ Must work well in a team environment and be able to work with a diverse group of people and customers.
+ Virtual workers must comply with remote work policies and agreements.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
$74k-87k yearly est. 5d ago
Airway Transportation Systems Specialist (ZAN ERAM IMPLEMENTATION LEAD)
Us Department of Transportation 4.5
Systems analyst job in Anchorage, AK
Apply Airway Transportation Systems Specialist Department of Transportation Federal Aviation Administration ATO, Technical Operations, WSA, Anchorage District, WWQ2-ZAN Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated
* Required documents
* How to apply
Summary
ZAN ERAM IMPLEMENTATION LEAD for the Anchorage District.
Summary
ZAN ERAM IMPLEMENTATION LEAD for the Anchorage District.
Overview
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Accepting applications
Open & closing dates
12/18/2025 to 01/20/2026
Salary $125,138 to - $194,001 per year
Salary includes locality payment of 32.36%. Cost of Living Allowance (COLA) of 1.49% is authorized. Locality/COLA are subject to change without notice
Pay scale & grade FV J
Location
1 vacancy in the following location:
Anchorage, AK
Telework eligible Yes-This is not a 100% telework position. Situational telework may be available based on the needs of the Office. Travel Required 25% or less - The job may require up to 25% travel. Relocation expenses reimbursed No Appointment type Temporary - 2 Years Work schedule Full-time Service Excepted
Promotion potential
NA
Job family (Series)
* 2101 Transportation Specialist
Supervisory status No Security clearance Secret Drug test Yes Bargaining unit status Yes - This is a bargaining unit position, represented by the Professional Aviation Safety Specialists (*****************************
Announcement number AAL-ATO-26-AKDCB-96659 Control number 852617900
This job is open to
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Internal to an agency
Current federal employees of the hiring agency that posted the job announcement.
Clarification from the agency
Open to current permanent FAA Employees
Duties
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Responsible for establishing and managing program goals and objectives and formulating project plans; develops, interprets, recommends changes, and has broad discretion to ensure compliance with organizational objectives and policies; identifies, procures, distributes, and tracks resources needed to accomplish large work activities.
Works with customers at high internal and external organization levels to the FAA to resolve complex issues to insure the integrity of the NAS. Coordinates with multiple air traffic entities to shut down and restore facilities, systems, and services to prevent activities from disrupting air traffic operations. Quickly resolves restoration problems with minimal impact to the NAS.
Performs work providing agency-wide leadership for highly complex and challenging technical activities. This may be accomplished using innovative concepts and approaches for problems that have resisted earlier efforts at resolution.
Maintains authority to commit the necessary resources to accomplish the agency's mission. Develops innovative approaches to attain organizational objectives and optimize the use of resources.
Works independently, monitors and evaluates trend data on a nationwide basis to develop workable solutions for sustaining the NAS.
Keeps abreast of changes in technology and the new systems coming on-line. Provides recommendations to senior level managers for enhancement of systems and air traffic operations.
Formulates Standard Operation Procedures (SOP) for local use, dealing with Emergency and Safety situations at assigned facilities.
Incumbent has the authoritative responsibility for timely upward reporting of NAS information that could have an impact to operations for purposes of Situation Awareness (i.e. NOT AM, SAL Paging function). Understands the current state and dynamics of local operations and being able to anticipate future changes and developments.
Integrates Operational Risk Management (ORM) into restoration, schedule maintenance activities, and all planned projects, ensuring that all customers and users of services are included and involved in ORM implementation and planning.
Incumbent is management's representative during non-administrative hours.
Formulates and recommends organizational positions on major agency activities to senior managers. Technical decisions are considered authoritative in his/her area of expertise.
Is considered a technical expert within the FAA for an assigned system or specialty area. Work directly supports the objectives of the agency and the safe and continual operation of the NAS. Contacts are both internal and external. Formulates and recommends organizational positions on major agency activities to senior managers. Represents the FAA as a senior technical authority for major projects and programs.
Works independently. Has broad discretion to ensure alignment with organizational objectives and policies. Develops innovative approaches to attain organizational objectives and optimize the use of resources. Identifies and justifies the resources needed to accomplish large work activities. Provides expert guidance and instruction to address diverse, complex issues that often cross multiple projects, programs, or functional areas. Develops plans, techniques, and policies to address current or anticipated problems and issues.
Work is typically reviewed for success in achieving desired results.
Performs other duties as assigned.
Incumbent must possess a valid driver's license.
Requirements
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Conditions of employment
* US Citizenship is required.
* Selective Service Registration is required for males born after 12/31/1959.
* Must submit an SF50 (See Required Documents).
* Designated or Random Drug Testing required.
* A valid state driver's license is required.
* Successful completion of a security investigation may be required.
* Supervisory Endorsement
Qualifications
Qualifications must be met by the closing date of this vacancy announcement.
To qualify for this position, you must demonstrate within your application package that you possess at least one year of specialized experience equivalent to the next lower level of FV-I/Level IV or the equivalent FG/GS-13. Specialized experience equivalent to the next lower level of FV-I/Level IV or the equivalent FG/GS-13. Specialized experience is experience in the 2101 occupational series or in a directly related occupation. The specialized experience must have equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position.
Specialized experience includes ERAM experience preferred. Candidates must have experience that demonstrates the extensive knowledge of and experience in technology system interrelationships and management of civilian or military automated aviation, navigation and electronics systems. Generally, experience at the next lower level (Pay Band I/Level IV or equivalent), meets the minimum qualifications for this position as long as the experience supports the demonstrated abilities.
Supervisor Endorsement: The endorsement must include the announcement number. Upload your document with your application. If your selection for this position would be considered a promotion then a supervisory statement endorsing your candidacy is required by the closing date of this announcement.
Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) and Demonstrated Abilities listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.
Education
Education may not be substituted for experience.
Preview job questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional information
We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. **************************************************************
This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing.
As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.
You MUST provide a NARRATIVE statement for each Demonstrated Ability and Quality Ranking Factor. The narratives should be clear and concise, providing a description of your education, training and experience that would describe the degree to which you possess each Demonstrated Ability. Candidates must show experience at the level of difficulty and responsibility appropriate to the position.
Narratives for Demonstrated Abilities identified are Mandatory. Failure to submit demonstrated abilities statements will prevent you from receiving further consideration.
In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.
Appointment type: Temporary NTE 2 years Full Time
Security: POS Sens 2
Substance Testing: Required.
Financial Disclosure: No
Interviews: If the Agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed.
Links to Important Information: Locality Pay, COLA
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
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Please upload Supervisor's Endorsement as a form, letter or memo. Emailed supporting documentation will not be accepted. All Applicants MUST provide a copy of their most recent SF-50 (Notification of Personnel Action) which verifies current position, title, series, grade, tenure, and organization of record to be considered. Please upload your document(s) in the system application process. All required documents must be received by the closing date of the announcement.
If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system **************************
If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system **************************
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
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Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position.
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION.
We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
* Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week.
* Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA.
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.
Amendment Date: 01/05/2026
Amendment Note: This announcement has been extended.
Agency contact information
Daphne Becker
Phone **************** Fax **************** Email *********************** Address Federal Aviation Administration
AAL Regional HR Services Division
222 West 7th Ave #14
AHF-N100
Anchorage, AK 99513
US
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
Please upload Supervisor's Endorsement as a form, letter or memo. Emailed supporting documentation will not be accepted. All Applicants MUST provide a copy of their most recent SF-50 (Notification of Personnel Action) which verifies current position, title, series, grade, tenure, and organization of record to be considered. Please upload your document(s) in the system application process. All required documents must be received by the closing date of the announcement.
If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system **************************
If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system **************************
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
$71k-83k yearly est. 30d ago
Systems Engineer II - Anchorage
Alaska Communications Systems Group, Inc. 4.5
Systems analyst job in Anchorage, AK
The Systems Engineer is a professional-level job providing engineering and technical support to establish and maintain optimal performance of the Company's IP-based voice and data products and associated systems, to include supporting and administering routers, switches, servers, and related technologies; and monitoring, analyzing and correcting performance, as necessary, to ensure compliance with service level agreements.
The Systems Engineer will ensure the stability, integrity and performance of voice, data, and wireless data based services and the IP/MPLS network core. This will be achieved through participating in the installation, monitoring, maintenance, support, troubleshooting a.nd optimization of all LANs, WANs, network security services, communication links and associated hardware and software. As a member of a team that provides 24 x 7 x 365 operational infrastructure support, the Systems Engineer must be willing and capable of performing complex hands-on network provisioning and management activities. This role demands solid technical grounding as well as excellent organizational skills and discipline in order to effectively and efficiently maintain focus while successfully managing multiple parallel projects and activities.
Essential Functions - Systems Engineer ll
Able to work as a Subject Matter Expert in duties of a Systems Engineer I, plus the following:
Direct and coordinate the efforts of lower-level Engineers within the workgroup.
Function as the SME in one or more areas and serves as final point of escalation in the company.
"Subject Matter Expert" is defined as being the last and final point of resolution and technical escalation for a technology or trouble issue.
Minimum Qualifications
College diploma in the field of computer science, computer information systems, or computer engineering. Relevant experience could be substituted for the educational requirement on
a year-for-year basis. Systems Engineer I: 3 years of experience leading to the ability to work independently in the following areas:
* information processing principles, practices and demonstrated ingenuity in performing troubleshooting and root cause analysis of complex cross-functional problems.
* fundamental IP, routing and switching concepts.
* system administration.
* Familiarity with a broad cross section of IP based systems and networking technologies.
* ordering, provisioning, turn up and troubleshooting of telecommunicati ons circuits from CPE access lines to enterprise and core class lines (Metro-E, DS-3, OC-x etc.)
* theoretical knowledge and extensive.hands on experience configuring,troubleshooti ng, optimizing and managing a relevant mix of following software, hardware, protocols and technologies:
* Core and enterprise-clas·s routers, switches, network security appliances, WAN accelerators, and intelligent port aggregators and taps.
* Access technologies, including·dial, xDSL, TDM and carrier Ethernet.
* Switching.
* Routing.
* MPLS .
* VPN and firewall technologies.
* Wireless data network technologies and infrastructure.
* Network services and user ma·nagement applications (i.e. DNS, LDAP, email, RADIUS, etc.)
* Extensive experience with scriptirig and automating execution of configuration and data collection tasks, utilizing tools (Exped,RANCID, SNMP, etc.), shells (Bourne, bash, l
Previous experience in Carrier and Service Provider organizations is strongly preferred.
Relevant education could be substituted for the experience requirement on a year-for-year basis.
Preferred Qualification: CCNA or equivalent
$84k-98k yearly est. 13d ago
Systems Engineer II
Alaska Communications Systems Group, Inc. 4.5
Systems analyst job in Anchorage, AK
The Systems Engineer is a professional-level job providing engineering and technical support to establish and maintain optimal performance of the Company's IP-based voice and data products and associated systems, to include supporting and administering routers, switches,
servers, and related technologies; and monitoring, analyzing and correcting
performance, as necessary, to ensure compliance with service level
agreements.
The Systems Engineer will ensure the stability, integrity and performance
of voice, data, and wireless data based services and the IP/MPLS network
core. This will be achieved through participating in the installation,
monitoring, maintenance, support, troubleshooting a.nd optimization of all
LANs, WANs, network security services, communication links and associated
hardware and software. As a member of a team that provides 24 x 7 x 365
operational infrastructure support, the Systems Engineer must be willing and
capable of performing complex hands-on network provisioning and management
activities. This role demands solid technical grounding as well as excellent
organizational skills and discipline in order to effectively and efficiently
maintain focus while successfully managing multiple parallel projects and
activities.
Essential Functions:
Systems Engineer ll
Able to work as a Subject Matter Expert in duties of a Systems Engineer I,
plus the following: Direct and coordinate the efforts of lower-level
Engineers within the workgroup.
Function as the SME in one or more areas and serves as final point of
escalation in the company.
.
"Subject Matter Expert" is defined as being the last and final
point of resolution and technical escalation
for a technology or trouble issue.
Education
All levels:
College diploma in the field of computer science, computer information
systems, or computer engineering.
Relevant experience could be substituted for the educational requirement on
a year-for-year basis. Experience
System Engineers:
Systems Engineer ll: 5 years of experience leading to the ability to be a
Subject Matter Expert in the following areas:
Skills and Abilities
Computer Skills System Engineer
II/III:
Preferred Qualification: CCIE,
JNCIE, CISSP, CCNP or equivalent network and or system certification.
How much does a systems analyst earn in Anchorage, AK?
The average systems analyst in Anchorage, AK earns between $51,000 and $78,000 annually. This compares to the national average systems analyst range of $58,000 to $96,000.
Average systems analyst salary in Anchorage, AK
$63,000
What are the biggest employers of Systems Analysts in Anchorage, AK?
The biggest employers of Systems Analysts in Anchorage, AK are: