Systems analyst jobs in Anchorage, AK

Working in a testing environment, assessing products, checking for quality and accuracy, or creating tests scripts is the responsibility of a Test Analyst. These professionals provide their services to companies in the software development, engineering, processing, development, manufacturing, mechanical and airplane industries.

**Join a Team that's Shaping the Future of IT Support** At BAE Systems, we're passionate about delivering innovative IT solutions that enable our customers to achieve their missions. As a **Tier 1 Initial Support Analyst** , you'll play a critical role in providing exceptional IT support to the customer. You'll be part of a dynamic team that values innovation, teamwork, and customer satisfaction. If you're a motivated and skilled IT professional looking for a new challenge, we encourage you to apply. As a Tier 1 Initial Support Analyst, you'll provide Tier 1 analysis and troubleshooting support for end-user computing devices, including zero clients, thin clients, thick clients, desktops, laptops, and high-performance computing services. You'll also provide Tier 1 support for remote access and service capabilities, including basic VPN checks, password resets, and connectivity troubleshooting. By joining our team, you'll have the opportunity to work on exciting projects, collaborate with a talented team, and make a significant impact on the customer's operations. You'll be expected to log and categorize incidents in ITSM platforms like ServiceNow, perform basic resolutions and workarounds for common issues, and document initial findings, trends, and resolutions in support tickets. If you're a motivated and skilled IT professional looking for a new challenge, we encourage you to apply. **Location Requirement** The successful candidate must be located within 50 miles of Anchorage, AK, Albuquerque, NM, Baltimore, MD or Concord, NH. **Required Education, Experience, & Skills** **Required Education, Experience, & Skills** + Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience) + 2 years of experience in Tier and IT support, with hands-on expertise providing initial troubleshooting for end-user devices and remote access in government or large enterprise environments + Proven ability handling basic remote support for high-performance computing and peripherals + Active DoD Secret Clearance (must be current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (e.g., NIST 800-53) + Proficiency in remote support tools (e.g., Microsoft Endpoint Manager, VMware Horizon) and OS platforms (Windows, Linux) + Excellent customer service, analytical, and communication skills for initial issue resolution + Sound understanding of industry practices, techniques, and standards, with broad application of concepts and principles **Preferred Education, Experience, & Skills** **Preferred Education, Experience, & Skills** + CompTIA A certification + Experience supporting DoD or large federal end-user environments, including VDI basics and secure remote access (e.g., CAC/PIV integration) + ITIL 4 Foundation or higher certification, with focus on service operation + Background in high-performance computing support (e.g., GPU virtualization) and scripting for routine tasks (e.g., PowerShell) + Master's degree in a relevant field or additional certifications (e.g., CompTIA Network ) **Pay Information** Full-Time Salary Range: $77809 - $132275 Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics. **Tier 1 Initial Support Analyst** **118223BR** EEO Career Site Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression

Job DescriptionBusiness Analyst Anchorage, Alaska 99518 ARC Group is urgently seeking an experienced Business Analyst / Data Analyst to support business process documentation, data quality initiatives, and project delivery. This role will collaborate across functional teams, manage assigned project tasks with minimal supervision, and help drive process improvements throughout the organization. Our client is a Fortune 500 company looking for someone to start a 6-month contract with the ability to extend or be brought on permanently. Key Responsibilities Research, define, and document business processes with a strong focus on data quality and process standardization. Create, update, and maintain user guides and training materials for business systems and related workflows. Assist end users with training and provide guidance to improve system and process understanding. Partner with functional and strategic teams to implement and maintain a unified approach to processes and system usage. Independently manage work assignments and project-related tasks, delivering high-quality results under minimal supervision. Execute small to medium-sized projects, participating in all phases and identifying risks, issues, and opportunities for improvement. Analyze business processes, evaluate alternative solutions, assess feasibility, and recommend enhanced or optimized workflows. Contribute to change initiatives by supporting requirement gathering, testing, documentation, and implementation activities. Gather and interpret data using established tools and techniques; prepare concise summaries, reports, and recommendations for stakeholders. Maintain current knowledge of emerging tools, technologies, and methodologies relevant to business and data analysis. Required Skills 2 or more years of experience in business analysis, data quality, training, and/or project management. Bachelors degree in Computer Science, Business Information, or a related field Experience with business and systems analysis. Strong ability to document business processes, workflows, and requirements. Ability to learn quickly and support users with system training. Proven experience creating clear and effective user documentation. Proficiency with Microsoft Office and related applications.

Apply Airway Transportation Systems Specialist Department of Transportation Federal Aviation Administration ATO, Technical Service, WSA, TSOG, Anchorage, AJW-W22B Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply Summary This position is an Environmental Technician-in-Depth (TID) Airway Transportation Systems Specialists (ATSS), at this level are recognized as the subject matter expert in their field. All duties of an ATSS are tied to maintaining safe and efficient operating capacity of the vast and complex network of electronics systems required for the world's largest air traffic control and navigation system. Summary This position is an Environmental Technician-in-Depth (TID) Airway Transportation Systems Specialists (ATSS), at this level are recognized as the subject matter expert in their field. All duties of an ATSS are tied to maintaining safe and efficient operating capacity of the vast and complex network of electronics systems required for the world's largest air traffic control and navigation system. Overview Help Accepting applications Open & closing dates 12/11/2025 to 12/31/2025 Salary $101,368 to - $157,106 per year Salary range includes 32.36% locality pay. In addition, 1.49% Cost-of-Living Allowance (COLA) is authorized. Locality and COLA are subject to change. Pay scale & grade FV I Locations 1 vacancy in the following locations: Anchorage, AK Fairbanks, AK Telework eligible Yes-This is not a 100% telework position. Situational telework may be available based on the needs of the Office. Travel Required 50% or less - The job may require up to 50% travel. Relocation expenses reimbursed Yes- - Fixed Rate PCS - Permanent Change of Station (Current Federal Employee) - In accordance with applicable FAA Travel regulations, a fixed relocation payment of $27,000 will be paid. Relocation expenses paid are subject to applicable taxes. Appointment type Permanent Work schedule Full-time Service Excepted Promotion potential NA Job family (Series) * 2101 Transportation Specialist Supervisory status No Security clearance Other Drug test Yes Bargaining unit status Yes - This is a bargaining unit position, represented by the Professional Aviation Safety Specialists (***************************** Announcement number AAL-ATO-26-AKDCB-96545 Control number 852072200 This job is open to Help Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Clarification from the agency Open to Current FAA Employees Duties Help ATSS personnel install, evaluate, maintain, modify and certify facilities, services and equipment that support the National Airspace System (NAS). Serves as an ATSS with the Technical Support Operations Group. Performs a variety of functions directly related to the operation of the NAS. Responsibilities include integration, restoration, testing and evaluation of new advanced services or service components, hardware/software systems and processes. Applies comprehensive technical knowledge to protect the integrity of all components and systems to provide NAS service delivery. Has broad automated systems and networking responsibilities and is recognized as a principal technical specialist on legacy and newly developed systems within a large facility or multiple facilities over a large geographical area. Performs work of broad scope and complexity with a high degree of independence. Provides the highest organizational level of technical support associated with analyzing, designing, developing, installing, repairing, fabricating, maintaining, modifying, or evaluating the most complex systems for which the FAA is responsible. As a principal specialist/expert for major projects and/or program areas resolves unique technical problems without managerial intervention, providing coordination and suggesting solutions. Plans, coordinates, and performs work with a high degree of independence, keeping the supervisor advised of only the most critical issues. Can be called upon to assist with repair and/or restore service or systems, providing guidance on the availability of back-up systems, recommending reconfiguration to minimize service interruptions to ensure the safe and efficient operation of the NAS. Carries out work in accordance with overall plans and objectives of the organization, resolving problems as they arise and making adjustments as necessary to handle unanticipated situations and organizational needs. This work includes responsibility for evaluating diagnostic data from multiple systems that are integrated to support a network of services or service products. Evaluation of this data is used for correcting deficiencies on Contractor Acceptance Inspection/Joint Acceptance Inspection, and timely resolution of equipment, systems or services with the NAS. Collaborates with system users, planners, engineers, and contractor personnel for the acceptance of new or modified systems and provide assistance for resolving problems with the installation or improvements. Develops recommendations for enhancing efficiency of systems by modification and application of existing or emerging technology. Monitors other employees time as a project or team leader. Identifies requirements (staffing funds, materials, and equipment) to accomplish projects and tracks the use of project resources. Provides training, mentoring, guidance and advice to FAA employees, contractors and other organizations as needed. Supervisor rarely reviews completed work. Integrates Operational Risk Management (ORM) into all planned activities ensuring that all customers and users of services are included and involved in implementation and planning. Utilizes appropriate Personal Safety Training and supplied Personal Protective Equipment (PPE) when engaged in restoration and maintenance activities. Ensures all involved parties utilize PPE for the task appropriately. Contacts are both internal and external. Represents the organization as the primary technical point of contact on projects, programs, and other work activities to coordinate and implement plans or to obtain information and resolve problems. Meets and consults with representatives of external organizations such as DoD, airport management, contractors, utility companies and foreign governments to resolve problems of mutual concern and to elicit cooperation and action favorable to FAA needs. Performs other duties as assigned. Incumbent must possess a valid driver's license. Requirements Help Conditions of employment * US Citizenship is required. * Selective Service Registration is required for males born after 12/31/1959. * Must submit an SF50 (See Required Documents). * Designated or Random Drug Testing required. * Supervisor's Endorsement is required * An endorsement is not required if ingrade or downgrade. * A Valid Drivers Liscence is required. * Certification /Recertification of a Non-Critical Sensitive Security Clearance is required * Please read "How to Apply" and "Required Documents" section carefully. * This is not a 100% Virtual Assignment and in office presence is required. Qualifications To qualify for this position, applicants must meet the requirements stated below: Specialized Experience: There is no timeframe requirement at the Level III/FV-H to compete. Applicants must provide a resume which demonstrates and/or show that you possess the specialized work experience in your work history. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience with two or more of the following system(s): Power Conditioning System (PCS), Heating, Ventilation, and Air Conditioning (HVAC), DC Battery Back Up System (DCBUS), Engine Generators (PX, SX and MX), Precision Approach Path Indicator (PAPI), Approach Lighting System (ALS), Environmental Remote Monitoring System (ERMS), Medium Intensity Approach Lighting System (MALS), Visual Approach Slope Indicator (VASI), and Runway End Identifier Lights (REIL). Also have experience with Chillers, Boilers, Electrical Distribution Systems (ELDs), Direct Digital Control Panels (DDCPs), and building environmental controls. Demonstrated Abilities: Applicants MUST provide narrative responses for each Demonstrated Ability listed within this announcement. Narrative responses should be clear and concise, providing a description of your education, training, and experience that would describe the degree to which you possess each Demonstrated Ability. Narrative responses are MANDATORY for each Demonstrated Ability and applicants must show possession of each. Answer all questions to the best of your ability. You may be asked to provide evidence or documentation that you possess this type of experience at a later stage in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification. Failure to submit narrative responses for each "Demonstrated Ability" will prevent further consideration. Supervisor's Endorsement: In compliance with the AF/PASS Agreement, Appendix V, a supervisor's endorsement form or memorandum is required for a competitive promotion. Applicants applying for a promotion must include a supervisor's endorsement or memorandum which must include the vacancy announcement number and supervisor's or acting supervisor's signature. A supervisor's endorsement is not required for reassignments (same as in-grades) or downgrades. Qualification requirements must be met by the closing date of this announcement. Preview job questionnaire Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire. Additional information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. ************************************************************** This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing. Narratives for Demonstrated Abilities are Mandatory. Failure to submit demonstrated abilities statements will prevent you from receiving further consideration. Answer all questions to the best of your ability. You may be asked to provide evidence or documentation that you possess this type of experience at a later stage in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification. Supervisor Endorsement: If your selection for this position would be considered a promotion then a supervisory statement endorsing your candidacy is required by the closing date of this announcement. The endorsement must include the vacancy announcement number. You may upload your document with your application. Documents sent via email WILL NOT receive consideration. Appointment type: Permanent Security: POS Sen 5 (Mod Risk). Substance Testing: Yes Financial Disclosure: No Interviews: All or none may be interviewed Links to Important Information: Locality Pay, COLA Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help SUPERVISORY ENDORSEMENT: If your selection for this position would be considered a PROMOTION, then a supervisory statement endorsing your candidacy is REQUIRED by the closing date of this announcement. The endorsement must include the vacancy announcement number and signed by your supervisor or acting supervisor. To obtain the Supervisory Endorsement, please contact your manager. NOTE: A supervisory endorsement is not required for in grade/downgrade candidates. Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed or e-mailed applications cannot be accepted. If you need to submit additional documents to supplement your on-line application, e.g., SF-50 or Supervisory Endorsement, you may upload these documents with your application in USAJOBS. In Addition: If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system ************************** If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position. You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register. RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION. We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) * Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week. * Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA. Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible. You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications. Agency contact information Daphne Becker Phone **************** Fax **************** Email *********************** Address Federal Aviation Administration AAL Regional HR Services Division 222 West 7th Ave #14 AHF-N100 Anchorage, AK 99513 US Next steps Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview. For instructions on how to check the status of your application, please go to: USAJOBS Help Guide. Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated. All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help SUPERVISORY ENDORSEMENT: If your selection for this position would be considered a PROMOTION, then a supervisory statement endorsing your candidacy is REQUIRED by the closing date of this announcement. The endorsement must include the vacancy announcement number and signed by your supervisor or acting supervisor. To obtain the Supervisory Endorsement, please contact your manager. NOTE: A supervisory endorsement is not required for in grade/downgrade candidates. Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed or e-mailed applications cannot be accepted. If you need to submit additional documents to supplement your on-line application, e.g., SF-50 or Supervisory Endorsement, you may upload these documents with your application in USAJOBS. In Addition: If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system ************************** If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Job Description Database Analyst Job Purpose: Maintains data storage and access by designing physical databases. Confirms project requirements by studying user requirements; conferring with others on project team. Maintains data dictionary by revising and entering definitions. Maintains client confidence and protects operations by keeping information confidential. Maintains technical knowledge by attending educational workshops; reviewing publications; establishing personal networks; participating in technical societies. Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques. Contributes to team effort by accomplishing related results as needed. Determines changes in physical database by studying project requirements; identifying database characteristics, such as location, amount of space, and access method. Changes database system by coding database descriptions. Protects database by developing access system; specifying user level of access. Maintains user reference by writing and rewriting database descriptions. Skills/Qualifications: Database Performance Tuning, Database Management, Requirements Analysis, Software Development Fundamentals, Problem Solving, Documentation Skills, Verbal Communication, Data Maintenance, Database Security, Promoting Process Improvement, System Administration

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. $38.06 - $56.30 Hourly Open to the general public and any current Municipal employee. This is a non-represented position (no union affiliation) and is subject to the provisions of the Personnel Rules of the Municipality of Anchorage. DEPARTMENT: Anchorage Water & Wastewater Utility HOURS OF WORK: Monday to Friday, 8:00am to 5:00pm LOCATION: 3000 Arctic Boulevard ** Starting pay does not exceed the midpoint of the displayed pay range ** To be considered for employment, applicants must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances. Example of Duties This position is responsible for delivering systems analysis services that support the Utility's business functions. Primary responsibilities include team leadership on projects, systems analysis activities, feasibility and alternative analysis, system design and specification, implementation strategy, support and administration of systems and communications of technical plans, specifications, analysis, and documentation. This position has a specific emphasis on Internet, Intranet, GIS mapping technologies, Work Management and Customer Information Systems and Billing technologies. Perform other duties as assigned. Participate in major emergencies or disasters as outlined in AWWU's disaster plan matrix, which defines each employee's potential duties and responsibilities. This may include 12-hour work shifts, which may continue for 72 hours or more starting at any time an event might occur, 7 days a week, 24 hours per day. Additional Qualifications/Responsibilities Minimum Qualifications / Substitutions / Preferences High school diploma, GED or equivalent, and eight (8) years of experience in the field related to the position. OR Associate's degree in Computer Science, Business Administration, or a related discipline, and six (6) years of experience in the field related to the position. OR Bachelor's degree in Computer Science, Business Administration, or a related discipline, and four (4) years of experience in the field related to the position. OR Master's degree in Computer Science, Business Administration, a related discipline, and two (2) years of experience in the field related to the position. Satisfactory background check which includes criminal, education, and employment history at time of hire.

Job DescriptionBenefits: 401(k) 401(k) matching Dental insurance Health insurance Vision insurance Wellness resources Description Position Title: Quality Systems and Software Specialist Department: Quality Assurance Reports To: Director of Quality Assurance Date Updated: November 2025 Position(s) Supervised: None POSITION SUMMARY Blood Bank of Alaska (BBA) is seeking a detail-oriented Quality Systems and Software Specialist at our main campus in Anchorage, AK. For this full-time position, you will be a key member of the Quality Assurance team, providing the blood bank with essential support for quality processes and assessments. The Quality Systems and Software Specialist at the Blood Bank of Alaska (BBA) is responsible for promoting regulatory compliance, managing the occurrence program, and administering the Blood Establishment Computer System (BECS) and other software. Key duties include conducting investigations, performing audits, supporting external inspections, managing procedures and records, and providing software training. This position will be responsible for: Promote organizational compliance with accrediting agency, state, and federal regulations Manage BBAs occurrence program Perform investigations for occurrences Manage and perform internal audits Facilitate changes to BBAs Standard Operating Procedures (SOPs) Administrate BBAs Blood Establishment Computer System (BECS) and any other applicable software program Provide customer service to BBAs software users Manage and perform software upgrades and validations ESSENTIAL DUTIES AND RESPONSIBILITIES Perform duties in compliance with all applicable regulatory and accrediting agencies. Ensure OSHA regulations and cGMPs are adhered to. Perform occurrence investigations including Occurrence Reports (ORs), Post Donation Information (PDI), Biological Product Deviation Reports (BPDRs), and Quarantine and Lookback (Q&LB) for positive test results. Assist with the review, compilation, and submission of FDA reports, correspondence, product licensing, etc. Develop operational audit plans, perform audits, write audit reports, and issue audit findings to department management. Audits will include: blood center processes, procedures, work areas, electronic records, and documents. Provide support during external agency inspections (FDA, AABB, etc.). Facilitate changes to Standard Operating Procedures (SOPs). This may include writing and updating policies, processes, and procedures. Manage record retention process and record storage areas. Administrate BBAs Blood Establishment Computer System (BECS) and other applicable software programs. Provide customer service to BBAs software users. Manage and perform software configuration changes, upgrades, and validations where applicable. Maintain positive communication with all departments. Promote a positive work environment in which staff work cooperatively toward objectives. Exhibit support of BBAs values, mission statement, quality objectives, and customer service standards at all times. Perform other duties as assigned and qualified to do. CUSTOMER INTERACTION/PROBLEM SOLVING Must maintain a high standard for conscientious, courteous, and enthusiastic service to internal and external customers, and the public in general. Must make customers needs a high priority in face-to-face, telephone, and email contact. Must consistently deliver service in a timely, accurate, professional, and friendly manner. Must demonstrate a high level of problem-solving skills. QUALIFICATION REQUIREMENTS To perform this job successfully, each essential duty (as listed above) must be performed satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. GENERAL KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of general safety and quality assurance policies. Exceptional computer skills. Proficient in Microsoft Office applications (Word, Excel, Access). Strong organizational skills and ability to prioritize tasks. Strong interpersonal and communication skills. Effective written and verbal communication skills. Ability to work independently, be self-motivating, perform tasks of a highly detailed nature accurately within required timeframes, and adapt to fluctuating workloads. Ability to write and interpret technical, professional, and other work-related documents. Ability to problem solve at a high level through interpretation of regulatory guidelines, applicable laws and statutes, and industry standards, and using quality-focused decision making. Ability to network with internal and external resources, build relationships conducive to a quality environment and continue growth in knowledge areas related to industry. Ability to interface effectively and harmoniously with co-workers, the general public, and regulatory inspectors. Ability to perform job duties in a manner that is professional, ethical, diplomatic, inquisitive, and flexible. Ability to instruct and train staff in software programs. Ability to organize and maintain company records. Ability to maintain confidentiality of donors, customers, employees, and BBA business information.. EDUCATION Associate's or Bachelor's Degree in relevant field strongly preferred (English, journalism, etc.). Experience may be substituted with a demonstrated ability to perform regulatory interpretation and advanced technical writing. EXPERIENCE Minimum three years in highly regulated environment preferred which included responsibility for compliance, policy, and procedure development and implementation while working with a diverse employee population. CERTIFICATES, LICENSES, ETC. Minimum: Valid Drivers License Preferred: MLT, MT, MLS, or SBB (ASCP). American Society of Quality (ASQ) CQA. WORK ENVIRONMENT Extensive use of computers. Must be able to lift at least 30 pounds and sit for long periods of time. Potential hazard due to exposure to blood or other potentially infectious materials. The Blood Bank of Alaska follows OSHA Bloodborne Pathogens Standards in the workplace. Must be able to walk moderate distances, climb stairs, reach, push, pull, and bend in order to perform his/her job duties.

This position will develop and manage Supervisory Control and Data Acquisition/Energy Management Systems (SCADA/EMS) consistent with Chugach requirements in support of system operations. Additionally, this position will adapt hardware and software packages to Chugach's needs by developing, updating, and enhancing databases and applications for automated generation control, power forecasting, scheduling, energy accounting, on-line load flow, and automated control programs. Essential Functions * Examine, evaluate, develop and modify SCADA/EMS system applications, databases, and infrastructure in support of Generation, Transmission, and Distribution operations * Coordinate technical support with other departments. * Develop project plans and specifications consistent with requirements for upgrades and new SCADA/EMS requirements * Plan, install, and maintain software packages and associated computer and networking infrastructure * Coordinate with engineers and technicians on SCADA/EMS requirements for assigned distribution, transmission, and generation projects. * Develop training programs to instruct Power Dispatchers on newly installed software systems. * Maintain an ongoing SCADA/EMS Cyber Security Program. * Create and maintain all required SCADA/EMS documentation. * Create and maintain operator procedures pertaining to software products. * Maintain library of software packages, documentation, network diagrams, and configuration files for the SCADA/EMS. * Coordinate testing and perform commissioning of new SCADA installations and maintenance of existing installations. * Perform required SCADA/EMS server, workstation, network, and security administration tasks * Maintain data historian and interfaces for end users * Maintain SCADA/EMS datalinks with other utilities * Maintain and track system availability consistent with high availability requirements * Other duties as assigned. Relationships Internal * Manager, SCADA/EMS: Report to receive direction, guidance and decisions from. * SCADA/EMS Staff: Confer with, give and receive information. * Other Chugach Departments: Confer with, give and receive information * Manager Power Control: Receive direction from regarding SCADA/EMS functional requirements. External * Bargaining Unit Representatives * Vendors/Contractors: Work with SCADA/EMS software vendors and contractors when installing, modifying, or maintaining system. * Alaska Energy Authority Intertie Committee: Provide software support for Chugach to interface with other electric utilities. * Other electric utilities: Coordinate with user groups to develop common intertie software. Competencies * Knowledge of software development, testing, and maintenance, and its application to power system operation for an electrical utility * Server, network, application and database administration skills * Awareness of the continual changes in SCADA/EMS and computer technology. * Knowledge of hardware functions and operation, and an understanding of the interface requirements of software/hardware, application software, databases, and operating systems. * Ability to analyze SCADA/EMS operational trends and make recommendations for improvements. * Knowledge in areas of planning and control. Ability to apply project management techniques. * Knowledge of cyber security requirements and their application in an electrical utility environment. * Familiarity with the network segmentation principles and the ability to configure firewalls, manage Virtual Private Networks (VPNs), and implement other security protocols to protect the network from unauthorized access. * Ability to communicate clearly, orally and in writing. Supervisory Responsibility This position does not have any supervisory responsibilities. Work Environment Work is performed in a standard office environment. This position has on-call responsibilities on a rotating basis. Occasional travel required. Occasional local visits to switchyards, power plants, and vendor training sites. Minimum Qualifications and Experience Education Bachelor's degree in electrical engineering or computer science, or related discipline, required. Additional training in Computer Systems or specific training in software systems relating to electric utility industry preferred. Experience Two (2) years' experience in software development at the programmer/analyst level in SCADA/EMS, required. Experience with C, SQL, and scripting programming languages, required. Experience with Windows, and Linux-based system administration, TCP/IP Network administration, and implementation and troubleshooting of various data communication protocols, required. Experience with the configuration of Cisco networking hardware and Server virtualization preferred. Experience working in a union environment and electric utility, preferred. Chugach Electric Association is a member-owned cooperative, headquartered in Anchorage, Alaska's largest city. Anchorage itself sits at the base of the Chugach Mountains. Chugach is pleased to provide reliable, affordable power to more than 92,000 members from Anchorage to the northern Kenai Peninsula, and from Whittier on Prince William Sound to Tyonek on the west side of Cook Inlet. We service over 113,000 locations with 3,782 miles of transmission and distribution lines. We have many services that make it easy to power homes and businesses with Chugach. A little more about us: Chugach has been around for a long time, recently celebrating 75 years! We are a stable company, in a stable industry. And while we may have stability, we are modern, sustainable and forward-thinking to ensure that we provide reliable services for generations to come. We also pride ourselves on the longevity of our employees. We have several 20, 30 and 40 + year tenured employees who continue foster an inclusive, innovative corporate environment. Find your spark! Chugach's corporate vision: Responsibly developing energy to build a clean, sustainable future for Alaska. Chugach's corporate mission: We provide safe, reliable, and affordable electricity through superior service and sustainable practices, powering the lives of our members. Chugach's corporate values: Guided by our values of safety, accountability, and sustainability, we are committed to serving our members, the community, and the Chugach team. Equal Employment Opportunity It is a policy of Chugach Electric Association, Inc., to recruit, hire, train, promote, and compensate persons without regard to race, color, religion, national origin, sex, marital status, pregnancy, parenthood, physical or mental disability, veteran's status, age, or any other classification protected by applicable, federal, state, or local law. Chugach is also an affirmative action employer. Chugach Electric does not sponsor employment visas. Applicants must be authorized to work in the U.S. at the time of application and throughout employment. Employees must be able to provide documentation to Chugach Electric to show their identity and authorization to work. <

Reports To: Mortgage Process Development Manager Primary Functions: Assist in gathering, researching, analyzing and preparing recommendations and business requirements for new applications and processes, system enhancements and evaluation of new technologies. Duties and Responsibilities: Develop and maintain a thorough working knowledge of Global Credit Union Home Loans and Global Credit Union Real Estate Department operations, systems, services, procedures, workflows and training materials. Assist in the development of new workflows and enhancements. Assist in the analysis of technical/operational problems, development of recommendations and presentation of findings to department management as assigned. Ensure the integrity of new systems and systems changes through preparation and execution of test plans and the preparation of business procedures to be used by mortgage and real estate staff. Gather, document and maintain business unit requirements for applicable project integration or system enhancement requests. Develop knowledge of current and emerging technologies and best practices. May assist the Senior Mortgage Process Development Analyst in the preparation of business proposals for the evaluation and selection of application systems, development of system enhancements and acquisition of new technologies. Perform other duties as assigned in support of team efforts and results. Qualifications Education: Bachelor's degree in Business, Computer Science or related field. Advanced industry courses in real estate lending including knowledge of mortgage lending process in an automated environment. Creditable Experience in Lieu of Education: Three years of real estate lending experience in a similar capacity with an understanding of workflows and systems analysis. Industry courses in real estate lending and an understanding of industry standards, programs and regulations preferred. Experience/Skills: Two years in real estate lending at the Underwriting, Loan Origination, Senior Loan Processing or Secondary Marketing level. Familiarity of general requirements of Alaska Housing Finance Corporation, VA, FHA, RD and conventional mortgage financing. Demonstrated analytical/problem solving skills. Good interpersonal and communication skills in both written and oral format. Good organizational skills. Proficient in end user computer technologies. Tenure: Assignment to the Mortgage Process Development Analyst I (Category 11), Mortgage Process Development Analyst II (Category 10) or Mortgage Process Development Analyst III (Category 09) will be determined by the candidate's education or experience. Advancement requires management recommendation and will be based on the candidate's certifications and/or performance. Compensation Salary Pay Range: Mortgage Process Development Analyst I (Category 11): $57,484 - $90,230 annually Mortgage Process Development Analyst II (Category 10): $63,233 - $99,908 annually Mortgage Process Development Analyst III (Category 09): $69,557 - $112,677 annually Starting base salary will be determined based on candidate experience, qualifications, education, and local or state wage requirements, if applicable and will fall within the range provided above. In accordance with our Salary Administration policy, new hire base salaries generally fall within the minimum to midpoint of the listed range. Benefits Short-term and long-term incentives Comprehensive medical, dental and vision insurance plan that has HSA and FSA options 401(k) plan with a 5% match Employee Assistance Program (EAP) Life and disability coverage Voluntary cash benefits for accident, hospitalization and critical illness Tuition Reimbursement Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays Click here to view Global's comprehensive Benefits Programs Equal Opportunity Employer

Management of an enterprise-wide information governance (IG) program enabling the business to operate securely, protect its people, defend its assets, and preserve shareholder value. Support GCI's Information Governance Program providing training and directives to team members and perform as backup for the Lawful Compliance process. ESSENTIAL DUTIES AND RESPONSIBILITIES Information & Records Management: • Develop standards, tools, and governance for capturing, modeling, storing, and delivering data for the enterprise in multiple platforms, primarily M365. •Maintain GCI's Record Retention Schedule, ensuring retention periods for company records are in line with company policy, federal, state, and local laws, rules, and regulations. •Support information governance related initiatives to include providing guidance for data classification and records management requirements. •Identify risks related to the poor management of records and unsecured data. •Work with business units and functional areas to implement changes and monitor controls for managing and securing records. •Track, maintain, and monitor offsite physical record inventory for GCI. •Manage electronic and or physical records classification and retrieval systems. • Facilitate and coordinate the review and secure disposition of physical and electronic records. •Integrate document and record management processes and guidelines with other information management systems. •Work with users to efficiently manage hard copy and electronic records. •Support audit processes and remediation plans. • Support the security awareness and training objectives of the Enterprise Security Office. Lawful Compliance Backup: •Responsible for overseeing the fulfillment of all tasks related to the Demands for Records process; this includes fulfilment of subpoenas, search warrants, National Security Letters, pen registers, and Title III voice intercepts as required by statute. •Act as point of contact for Law Enforcement and the Judicial System including court appearances and depositions on behalf of GCI as necessary. Information Governance Analyst (Job Family) K Schenker 5.2024 KR 5.2024 Page 2 of 6 •Research questions pertaining to the Communications Assistance to Law Enforcement Act (CALEA) and update applicable policies, procedures, and related documentation. Training: •Train and educate staff regarding governing information and managing records. •Provide guidance to IG team to ensure program collaboration with the Legal Department and IT Department, to place electronic and paper records involved in litigation or potential litigation on litigation hold. •Provide guidance to IG team to ensure adherence to Records Management and IG policy and procedures and related documentation. COMPETENCIES: •ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. oAbility to work independently while handling multiple projects with changing priorities and deadlines. BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. o Ability to interact with GCI's personnel at all levels and across all business units and organizations, and to comprehend business imperatives. o Ability to work and coordinate with multi-team environment including program managers, business analyst, IT analyst and other security professionals. COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. o Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts. o Demonstrated ability to discuss complex technical details with extended support staff and translate into non-technical communication. COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. o At all times is a model example of GCI's values, principles, ethics, and code of conduct, is a model example of integrity and trustworthiness, honors the confidentiality of information entrusted to them, promotes, and fosters the mission statement for the Enterprise Security Office. CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. o A strong customer/client focus, with the ability to manage expectations appropriately, to provide a superior customer/client experience and build long-term relationships. RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. o Strong analytical skills to analyze security requirements and relate them to appropriate security controls. o Experience with frameworks and standards, such as ISO 15489, ISO 9001:2008 (4.2.4), ISO 23081, ISO 27001/2, ITIL, COBIT, and NIST frameworks. o Experience with privacy and compliance standards, such as SOX, HIPAA and PCI-DSS o Knowledge of information security data and processes. o Excellent organizational, planning and time management skills. o Knowledge of the fundamentals of project management. o Knowledge of risk assessment methods and technologies. o Knowledge of data protection law and practices (e.g., GDPR, California Consumer Privacy). o Ability to support audit processes and remediation plans. o Ability to support the security awareness and training objectives of the Enterprise Security Office. SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. Strong working knowledge of MS Office Suite in M365. Proficient computer skills to complete job duties effectively. Additional Job Requirements: This is an entry level position working under close supervision, requiring the ability to aid higher level staff. Minimum Qualifications: Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis •High School diploma or equivalent. •Bachelor's degree in computer science, technology, security, or related field. * •Minimum of two (2) years of experience in records/content management, data protection/classification, information security, or an Information Governance or Records Management related field. * Preferred: •ITIL Certification. •ERM Specialist. •Telecommunications experience. •Other relevant telecom industry or job specific certifications. DRIVING REQUIREMENTS: •This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and, if applicable, successfully complete Defensive Driving course. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: •Ability to frequently travel in the greater Anchorage area to support Lawful Compliance backup job duties, such as to court houses or other facilities. •Ability to travel throughout the state of Alaska as needed, to support Lawful Compliance backup job duties, such as to court houses or other facilities. •Work is primarily sedentary, requiring daily routine computer usage. •Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. •Ability to accurately communicate information and ideas to others effectively. •Physical agility and effort sufficient to perform job duties safely and effectively. •Ability to make valid judgments and decisions. •Available to work additional time on weekends, holidays, before or after normal work hours when necessary. •Must work well in a team environment and be able to work with a diverse group of people and customers. •Virtual workers must comply with remote work policies and agreements. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

ABOUT US: Chugach Alaska Corporation (Chugach) is an Alaska Native Corporation committed to sustainable profitability, celebration of our heritage and responsible ownership of our lands. Formed in 1972 under the Alaska Native Claims Settlement Act (ANCSA), Chugach is dedicated to the advancement of our people through meaningful economic and cultural shareholder programs and benefits, retaining our traditional lands and cultural heritage and participating in the economy. This purpose has led us to create a balanced portfolio of business enterprises, financial investments, and land development projects capable of generating prosperity for current and future shareholders. Our family of companies operate in the government, energy, and facilities service industries, with more than 4,500 employees nationwide. As an Employer of Choice, we offer competitive compensation and benefits, professional development opportunities and more. SUMMARY: The Mergers & Acquisitions Senior Analyst will partner with Chugach's business leaders to identify target markets, sectors and companies, and evaluate new business opportunities to prioritize and proactively drive company growth strategy and decisions. The Senior Analyst will oversee all phases of the transaction from sourcing, financial modeling, valuation, due diligence and integration planning. ESSENTIAL DUTIES: * Market research and analysis: Gathers and synthesizes market data to identify potential acquisition targets, monitors industry trends, assesses the competitive landscape and provides insightful strategic recommendations. Develops new, and maintains existing relationships and networks with relevant third parties to source deals and understand current M&A trends. Develops and maintains internal tools and processes for tracking active, inactive and closed deal activities. * Financial modeling and valuation: Performs initial screening of opportunities, develops complex financial models (e.g., discounted cash flow models, pro forma profit and loss, multiple analysis of comparable transactions, and sensitivity analysis) to analyze a company's performance and forecast financial projections. Assigns value to target companies based on asset worth and comparable worth of similar companies. Assesses the financial impact of proposed transactions. Structures and negotiates deals, working closely with the senior leadership team, to gain approval from the Board of Directors. * Due diligence: Coordinates intensive financial, legal, and operational due diligence to identify potential risks or liabilities associated with a transaction. Leads and manages Chugach's due diligence process, working with internal deal team, subject matter experts and external consultants and advisors across the deal lifecycle. Partners with other departments as necessary to build business intelligence capabilities. * Presentation and communication: Provides regular updates to executive leadership on deal progress and strategic fit. Prepares findings and summarizes financial information for senior management and the Board, including valuation reports and presentations that communicate the business case for various opportunities. * Post-merger integration: Assists with integration planning after a deal closes, ensuring a smooth transition of systems, finances, and personnel. Tracks post-merger performance. * Performs other related duties as assigned. JOB REQUIREMENTS: MANDATORY: * Bachelor's degree in finance, business administration, accounting, economics or a related field. * Five years of experience in a similar role, including M&A, corporate development, investment banking or private equity. * Deep understanding of M&A regulatory aspects, best practices, financial modeling, valuation techniques, deal structuring and negotiation. * Ability to examine, analyze, and evaluate financial and operational data to advise management of trends and potential opportunities. * Strong analytical skills, with extreme attention to detail, accuracy and accountability balanced with sound business judgment. * Excellent professional written and verbal communication and interpersonal skills. * Ability to become a trusted liaison to executive leadership and the Board of Directors. * Highly proficient in MS Office Suite. * Proven ability to be flexible and work hard, both independently and in a team environment, in a high-pressure environment with changing priorities. PREFERRED: * Master of Business Administration or other related postgraduate degree. * Advanced certification such as a CFA or CPA. * Experience working in an Alaska Native Corporation environment. Preference shall be given to eligible and qualified Chugach shareholders, descendants, spouses and shareholders of other Alaska Native Corporations. Chugach makes every effort to recruit, employ, retain and promote qualified shareholders. Chugach is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information or any other factor protected by law.

At Alaska Communications, we're committed to putting our team first, always being customer focused, having a can-do attitude, owning our results and always acting with integrity. This is what we hire for and what our team members exhibit each day. Want to make an impact with us? This is a Future Opportunity This is an ongoing posting. Applications will be actively reviewed for current and future openings and filled as vacancies become available. Please note while you may not be contacted immediately, we welcome your interest and look forward to connecting as openings arise. POSITION SUMMARY The Systems Engineer is a professional-level job providing engineering and technical support to establish and maintain optimal performance of the Company's IP-based voice and data products and associated. Systems include supporting and administering routers, switches, servers, and related technologies; and monitoring, analyzing and correcting performance, as necessary, to ensure compliance with service level agreements. The Systems Engineer will ensure stability, integrity and performance of voice, data, and wireless data-based services and the IP/MPLS network core. This will be achieved through participating in the installation, monitoring, maintenance, support, troubleshooting and optimization of all LANs, WANs, network security services, communication links and associated hardware and software. As a member of a team that provides 24 x 7 x 365 operational infrastructure support, the Systems Engineer must be willing and capable of performing complex hands-on network provisioning and management activities. This role demands solid technical grounding as well as excellent organizational skills and discipline to maintain focus effectively and efficiently while successfully managing multiple parallel projects and activities. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Examples of Job Duties Install new hardware, systems, and software for network and system infrastructure. Install, configure, and maintain network services, equipment, and devices for core and/or customer solutions. Perform troubleshooting analysis of network and system infrastructure and associated systems. Document network problems and their resolutions for future reference. Support administration of servers and server clusters. Manage all system backups and restoration protocols. Plan and support network and computing infrastructure. Monitor system performance and implement performance tuning. Manage user accounts, permissions, email, anti-virus, anti-spam. Oversee software and network security. Provide training instruction on platforms, equipment, and related applications. Direct and coordinate the efforts of lower-level engineers within the workgroup. Function as the SME in one or more areas and serve as the final point of escalation in the company. Perform other duties as assigned. MINIMUM QUALIFICATIONS Education Required College diploma in the field of computer science, computer information systems, or computer engineering. Relevant experience could be substituted for the educational requirement on a year-for-year basis. Experience Required 3-5 years of experience leading to the ability to be a Subject Matter Expert in the following areas: information processing principles, practices and demonstrated ingenuity in performing troubleshooting and root cause analysis of complex cross-functional problems. fundamental IP, routing and switching concepts. system administration. Familiarity with a broad cross section of IP based systems and networking technologies. ordering, provisioning, turn up and troubleshooting of telecommunications circuits from CPE access lines to enterprise and core class lines (Metro-E, DS-3, OC-x etc.) theoretical knowledge and extensive hands-on experience configuring, troubleshooting, optimizing and managing a relevant mix of following software, hardware, protocols and technologies: Core and enterprise-class routers, switches, network security appliances, WAN accelerators, and intelligent port aggregators and taps. Access technologies, including dial, xDSL, TDM and carrier Ethernet. Switching. Routing. MPLS. VPN and firewall technologies. Wireless data network technologies and infrastructure. Network services and user management applications (i.e. DNS, LDAP, email, RADIUS, etc.). Preferred Qualification CCIE, JNCIE, CISSP, CCNP, CCNA or equivalent network and or system certification. We hope you'll join us as we change lives through technology.

Developing technical solutions to business problems, or to advance a company's sales efforts, begins with defining, analyzing and documenting requirements. Managing requirements at the project level can help fulfill business needs. Business analysts typically take the lead role in: Assisting with the business case

Apply Airway Transportation Systems Specialist Department of Transportation Federal Aviation Administration ATO, Technical Operations, WSA, Anchorage District,WWQ21-ZAN Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply Summary The Airway Transportation Systems Specialists (ATSS) at this level is recognized as the principal expert in their field. All duties of an ATSS are tied to maintaining safe and efficient operating capacity of the vast and complex network of electronics systems required for the world's largest air traffic control and navigation system. Summary The Airway Transportation Systems Specialists (ATSS) at this level is recognized as the principal expert in their field. All duties of an ATSS are tied to maintaining safe and efficient operating capacity of the vast and complex network of electronics systems required for the world's largest air traffic control and navigation system. Overview Help Accepting applications Open & closing dates 12/04/2025 to 12/24/2025 Salary $125,138 to - $194,001 per year Salary includes locality payment of 32.36%. Cost of Living Allowance (COLA) of 1.49% is authorized. Locality/COLA are subject to change without notice Pay scale & grade FV J Location 1 vacancy in the following location: Anchorage, AK Telework eligible Yes-This is not a 100% telework position. Situational telework may be available based on the needs of the Office. Travel Required 25% or less - The job may require up to 25% travel. Relocation expenses reimbursed Yes- - Fixed Rate PCS - Permanent Change of Station (Current Federal Employee) - In accordance with applicable FAA Travel regulations, a fixed relocation payment of $27,000 will be paid. Relocation expenses paid are subject to applicable taxes. Appointment type Permanent Work schedule Full-time Service Excepted Promotion potential NA Job family (Series) * 2101 Transportation Specialist Supervisory status No Security clearance Secret Drug test Yes Bargaining unit status Yes - This is a bargaining unit position, represented by the Professional Aviation Safety Specialists (***************************** Announcement number AAL-ATO-26-AKDCB-96556 Control number 851515800 This job is open to Help Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Clarification from the agency Open to current permanent FAA Employees Duties Help As an ATSS (SOC NOM), the incumbent is recognized as the principal technical expert for development of workable solutions for any unanticipated situations adversely affecting operationally critical systems of the NAS. Serves as senior project manager or team leader for large, challenging and complex work activities. Represents the FAA as a senior technical authority for major agency activities, emerging technologies and customer concerns.Responsible for establishing and managing program goals and objectives and formulating project plans; develops, interprets, recommends changes, and has broad discretion to ensure compliance with organizational objectives and policies; identifies, procures, distributes, and tracks resources needed to accomplish large work activities. Works with customers at high internal and external organization levels to the FAA to resolve complex issues to ensure the integrity of the NAS. Coordinates with multiple air traffic entities to shut down and restore facilities, systems, and services to prevent activities from disrupting air traffic operations. Quickly resolves restoration problems with minimal impact to the NAS. Performs work providing agency-wide leadership for highly complex and challenging technical activities. This may be accomplished using innovative concepts and approaches for problems that have resisted earlier efforts at resolution. Maintains authority to commit the necessary resources to accomplish the agency's mission. Develops innovative approaches to attain organizational objectives and optimize the use of resources. Works independently, monitors and evaluates trend data on a nationwide basis to develop workable solutions for sustaining the NAS. Keeps abreast of changes in technology and the new systems coming on-line. Provides recommendations to senior level managers for enhancement of systems and air traffic operations. Formulates Standard Operation Procedures (SOP) for local use, dealing with Emergency and Safety situations at assigned facilities. Incumbent has the authoritative responsibility for timely upward reporting of NAS information that could have an impact to operations for purposes of Situation Awareness (i.e. NOT AM, SAL Paging function). Understands the current state and dynamics of local operations and being able to anticipate future changes and developments. Integrates Operational Risk Management (ORM) into restoration, schedule maintenance activities, and all planned projects, ensuring that all customers and users of services are included and involved in ORM implementation and planning. Incumbent is management's representative during non-administrative hours. Formulates and recommends organizational positions on major agency activities to senior managers. Technical decisions are considered authoritative in his/her area of expertise. Is considered a technical expert within the FAA for an assigned system or specialty area. Work directly supports the objectives of the agency and the safe and continual operation of the NAS. Contacts are both internal and external. Formulates and recommends organizational positions on major agency activities to senior managers. Represents the FAA as a senior technical authority for major projects and programs. Works independently. Has broad discretion to ensure alignment with organizational objectives and policies. Develops innovative approaches to attain organizational objectives and optimize the use of resources. Identifies and justifies the resources needed to accomplish large work activities. Provides expert guidance and instruction to address diverse, complex issues that often cross multiple projects, programs, or functional areas. Develops plans, techniques, and policies to address current or anticipated problems and issues. Work is typically reviewed for success in achieving desired results. Performs other duties as assigned. Incumbent must possess a valid driver's license. Requirements Help Conditions of employment * US Citizenship is required. * Selective Service Registration is required for males born after 12/31/1959. * Must submit an SF50 (See Required Documents). * Designated or Random Drug Testing required. * A valid state driver's license is required. * Successful completion of a security investigation may be required. Qualifications To qualify for this position candidates must show experience at the level of difficulty and responsibility that is appropriate to the position. Specialized Experience that demonstrates an extensive knowledge of and experience in technology system interrelationships, and management of civilian or military automated aviation, navigation, and electronics systems. Generally, experience at the next lower level (FV-I, Level IV), meets the minimum qualifications for this position as long as the experience supports the demonstrated abilities identified below. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) and Demonstrated Abilities listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration. Qualifications must be met by the closing date of this vacancy announcement. Supervisor Endorsement: If your selection for this position would be considered a promotion then a supervisory statement endorsing your candidacy is required by the closing date of this announcement. The endorsement must include the announcement number. Upload your document with your application. Education Education may not be substituted for experience. Preview job questionnaire Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire. Additional information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. ************************************************************** This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing. You MUST provide a NARRATIVE statement for each Demonstrated Ability and Quality Ranking Factor. The narratives should be clear and concise, providing a description of your education, training and experience that would describe the degree to which you possess each Demonstrated Ability. Candidates must show experience at the level of difficulty and responsibility appropriate to the position. Narratives for Demonstrated Abilities identified are Mandatory. Failure to submit demonstrated abilities statements will prevent you from receiving further consideration. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Appointment type: Permanent Full Time Security: POS Sen 2 Tier . Substance Testing: Required. Financial Disclosure: No Interviews: If the Agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed. Links to Important Information: Locality Pay, COLA Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help Please upload Supervisor's Endorsement as a form, letter or memo. Emailed supporting documentation will not be accepted. All Applicants MUST provide a copy of their most recent SF-50 (Notification of Personnel Action) which verifies current position, title, series, grade, tenure, and organization of record to be considered. Please upload your document(s) in the system application process. All required documents must be received by the closing date of the announcement. If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system ************************** If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system ************************** If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position. You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register. RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION. We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) * Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week. * Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA. Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible. You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications. Agency contact information Daphne Becker Phone **************** Fax **************** Email *********************** Address Federal Aviation Administration AAL Regional HR Services Division 222 West 7th Ave #14 AHF-N100 Anchorage, AK 99513 US Next steps Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview. For instructions on how to check the status of your application, please go to: USAJOBS Help Guide. Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated. All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help Please upload Supervisor's Endorsement as a form, letter or memo. Emailed supporting documentation will not be accepted. All Applicants MUST provide a copy of their most recent SF-50 (Notification of Personnel Action) which verifies current position, title, series, grade, tenure, and organization of record to be considered. Please upload your document(s) in the system application process. All required documents must be received by the closing date of the announcement. If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system ************************** If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system ************************** If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Job Description Database Analyst Job Purpose: Maintains data storage and access by designing physical databases. Confirms project requirements by studying user requirements; conferring with others on project team. Maintains data dictionary by revising and entering definitions. Maintains client confidence and protects operations by keeping information confidential. Maintains technical knowledge by attending educational workshops; reviewing publications; establishing personal networks; participating in technical societies. Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques. Contributes to team effort by accomplishing related results as needed. Determines changes in physical database by studying project requirements; identifying database characteristics, such as location, amount of space, and access method. Changes database system by coding database descriptions. Protects database by developing access system; specifying user level of access. Maintains user reference by writing and rewriting database descriptions. Skills/Qualifications: Database Performance Tuning, Database Management, Requirements Analysis, Software Development Fundamentals, Problem Solving, Documentation Skills, Verbal Communication, Data Maintenance, Database Security, Promoting Process Improvement, System Administration

Management of an enterprise-wide information governance (IG) program enabling the business to operate securely, protect its people, defend its assets, and preserve shareholder value. Support GCI's Information Governance Program providing training and directives to team members and perform as backup for the Lawful Compliance process. ESSENTIAL DUTIES AND RESPONSIBILITIES Information & Records Management: - Develop standards, tools, and governance for capturing, modeling, storing, and delivering data for the enterprise in multiple platforms, primarily M365. -Maintain GCI's Record Retention Schedule, ensuring retention periods for company records are in line with company policy, federal, state, and local laws, rules, and regulations. -Support information governance related initiatives to include providing guidance for data classification and records management requirements. -Identify risks related to the poor management of records and unsecured data. -Work with business units and functional areas to implement changes and monitor controls for managing and securing records. -Track, maintain, and monitor offsite physical record inventory for GCI. -Manage electronic and or physical records classification and retrieval systems. - Facilitate and coordinate the review and secure disposition of physical and electronic records. -Integrate document and record management processes and guidelines with other information management systems. -Work with users to efficiently manage hard copy and electronic records. -Support audit processes and remediation plans. - Support the security awareness and training objectives of the Enterprise Security Office. Lawful Compliance Backup: -Responsible for overseeing the fulfillment of all tasks related to the Demands for Records process; this includes fulfilment of subpoenas, search warrants, National Security Letters, pen registers, and Title III voice intercepts as required by statute. -Act as point of contact for Law Enforcement and the Judicial System including court appearances and depositions on behalf of GCI as necessary. Information Governance Analyst (Job Family) K Schenker 5.2024 KR 5.2024 Page 2 of 6 -Research questions pertaining to the Communications Assistance to Law Enforcement Act (CALEA) and update applicable policies, procedures, and related documentation. Training: -Train and educate staff regarding governing information and managing records. -Provide guidance to IG team to ensure program collaboration with the Legal Department and IT Department, to place electronic and paper records involved in litigation or potential litigation on litigation hold. -Provide guidance to IG team to ensure adherence to Records Management and IG policy and procedures and related documentation. COMPETENCIES: -ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. oAbility to work independently while handling multiple projects with changing priorities and deadlines. BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. o Ability to interact with GCI's personnel at all levels and across all business units and organizations, and to comprehend business imperatives. o Ability to work and coordinate with multi-team environment including program managers, business analyst, IT analyst and other security professionals. COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. o Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts. o Demonstrated ability to discuss complex technical details with extended support staff and translate into non-technical communication. COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. o At all times is a model example of GCI's values, principles, ethics, and code of conduct, is a model example of integrity and trustworthiness, honors the confidentiality of information entrusted to them, promotes, and fosters the mission statement for the Enterprise Security Office. CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. o A strong customer/client focus, with the ability to manage expectations appropriately, to provide a superior customer/client experience and build long-term relationships. RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. o Strong analytical skills to analyze security requirements and relate them to appropriate security controls. o Experience with frameworks and standards, such as ISO 15489, ISO 9001:2008 (4.2.4), ISO 23081, ISO 27001/2, ITIL, COBIT, and NIST frameworks. o Experience with privacy and compliance standards, such as SOX, HIPAA and PCI-DSS o Knowledge of information security data and processes. o Excellent organizational, planning and time management skills. o Knowledge of the fundamentals of project management. o Knowledge of risk assessment methods and technologies. o Knowledge of data protection law and practices (e.g., GDPR, California Consumer Privacy). o Ability to support audit processes and remediation plans. o Ability to support the security awareness and training objectives of the Enterprise Security Office. SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. Strong working knowledge of MS Office Suite in M365. Proficient computer skills to complete job duties effectively. Additional Job Requirements: This is an entry level position working under close supervision, requiring the ability to aid higher level staff. Minimum Qualifications: Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis -High School diploma or equivalent. -Bachelor's degree in computer science, technology, security, or related field. * -Minimum of two (2) years of experience in records/content management, data protection/classification, information security, or an Information Governance or Records Management related field. * Preferred: -ITIL Certification. -ERM Specialist. -Telecommunications experience. -Other relevant telecom industry or job specific certifications. DRIVING REQUIREMENTS: -This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and, if applicable, successfully complete Defensive Driving course. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: -Ability to frequently travel in the greater Anchorage area to support Lawful Compliance backup job duties, such as to court houses or other facilities. -Ability to travel throughout the state of Alaska as needed, to support Lawful Compliance backup job duties, such as to court houses or other facilities. -Work is primarily sedentary, requiring daily routine computer usage. -Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. -Ability to accurately communicate information and ideas to others effectively. -Physical agility and effort sufficient to perform job duties safely and effectively. -Ability to make valid judgments and decisions. -Available to work additional time on weekends, holidays, before or after normal work hours when necessary. -Must work well in a team environment and be able to work with a diverse group of people and customers. -Virtual workers must comply with remote work policies and agreements. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Reports to: Domain Manager, Systems Analysis Functions Supervised: None Primary Functions: Collaborates as a member of a Product Development Team in the analysis of system specific user stories and technical processes of product capabilities. An active collaborator with Product Development Team members in the development of products to achieve strategic business outcomes. Duties and Responsibilities: Identify and solve business problems by collaborating in the development and implementation of value driven business solutions Develops a working knowledge of credit union product capabilities Develops general knowledge of current and emerging technology solutions Identify and document user stories and specifications Document system architectures, data flows, and relationships to business processes Prioritize user stories to facilitate feature development Collaborate with Product Development Team members on test case documentation Collaborate with Product Development Team members on test case execution and acceptance Document and track user stories related to defects and resolution Participate in the coordination activites for implementation planning and execution Work closely with other analysts to collaborate in knowledge sharing activities Perform other duties as assigned in support of team efforts and results Qualifications Education: Bachelor's degree required in a discipline such as computer science, information systems, or equivalent work experience. Certifications in Agile, SCRUM, MCSE, and/or CISA preferred. Creditable Experience in Lieu of Education: Equivalent technical education and/or related work experience. Experience/Skills: Ability to effectively communicate both verbally and in writing at a variety of levels to include business stakeholders, vendors, technical teams, customers, and management. At least a year of professional experience as a Business Analyst and/or System Analyst. Familiarity with Agile and DevOps practices and methodologies to include SCRUM and Kanban. Familiarity with software development lifecycle, operating systems, tools to test software applications/systems, development/modeling tools, and time management skills. Able to work as part of a large or small team. Tenure: Assignment to the Systems Analyst I category 10, Systems Analyst II category 09, Systems Analyst III category 08, or Senior Systems Analyst category 07 will be determined by the candidate's education or experience. Advancement requires management recommendation and will be based on the candidate's certifications and/or performance. Compensation Salary Pay Range: Systems Analyst I (Category 10): $63,233 - $99,908 annually Systems Analyst II (Category 09): $69,557 - $112,677 annually Systems Analyst III (Category 08): $79,989 - $132,798 anually Senior Systems Analyst (Category 07): $90,389 - $152,718 annually Starting base salary will be determined based on candidate experience, qualifications, education, and local or state wage requirements, if applicable and will fall within the range provided above. In accordance with our Salary Administration policy, new hire base salaries generally fall within the minimum to midpoint of the listed range. Benefits Short-term and long-term incentives Comprehensive medical, dental and vision insurance plan that has HSA and FSA options 401(k) plan with a 5% match Employee Assistance Program (EAP) Life and disability coverage Voluntary cash benefits for accident, hospitalization and critical illness Tuition Reimbursement Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays Click here to view Global's comprehensive Benefits Programs Equal Opportunity Employer

The Systems Engineer is a professional-level job providing engineering and technical support to establish and maintain optimal performance of the Company's IP-based voice and data products and associated systems, to include supporting and administering routers, switches, servers, and related technologies; and monitoring, analyzing and correcting performance, as necessary, to ensure compliance with service level agreements. The Systems Engineer will ensure the stability, integrity and performance of voice, data, and wireless data based services and the IP/MPLS network core. This will be achieved through participating in the installation, monitoring, maintenance, support, troubleshooting a.nd optimization of all LANs, WANs, network security services, communication links and associated hardware and software. As a member of a team that provides 24 x 7 x 365 operational infrastructure support, the Systems Engineer must be willing and capable of performing complex hands-on network provisioning and management activities. This role demands solid technical grounding as well as excellent organizational skills and discipline in order to effectively and efficiently maintain focus while successfully managing multiple parallel projects and activities. Essential Functions - Systems Engineer ll Able to work as a Subject Matter Expert in duties of a Systems Engineer I, plus the following: Direct and coordinate the efforts of lower-level Engineers within the workgroup. Function as the SME in one or more areas and serves as final point of escalation in the company. "Subject Matter Expert" is defined as being the last and final point of resolution and technical escalation for a technology or trouble issue. Minimum Qualifications College diploma in the field of computer science, computer information systems, or computer engineering. Relevant experience could be substituted for the educational requirement on a year-for-year basis. Systems Engineer I: 3 years of experience leading to the ability to work independently in the following areas: information processing principles, practices and demonstrated ingenuity in performing troubleshooting and root cause analysis of complex cross-functional problems. fundamental IP, routing and switching concepts. system administration. Familiarity with a broad cross section of IP based systems and networking technologies. ordering, provisioning, turn up and troubleshooting of telecommunicati ons circuits from CPE access lines to enterprise and core class lines (Metro-E, DS-3, OC-x etc.) theoretical knowledge and extensive.hands on experience configuring,troubleshooti ng, optimizing and managing a relevant mix of following software, hardware, protocols and technologies: Core and enterprise-clas·s routers, switches, network security appliances, WAN accelerators, and intelligent port aggregators and taps. Access technologies, including·dial, xDSL, TDM and carrier Ethernet. Switching. Routing. MPLS . VPN and firewall technologies. Wireless data network technologies and infrastructure. Network services and user ma·nagement applications (i.e. DNS, LDAP, email, RADIUS, etc.) Extensive experience with scriptirig and automating execution of configuration and data collection tasks, utilizing tools (Exped,RANCID, SNMP, etc.), shells (Bourne, bash, l Previous experience in Carrier and Service Provider organizations is strongly preferred. Relevant education could be substituted for the experience requirement on a year-for-year basis. Preferred Qualification: CCNA or equivalent

Job Description Database Analyst Job Purpose: Maintains data storage and access by designing physical databases. Confirms project requirements by studying user requirements; conferring with others on project team. Maintains data dictionary by revising and entering definitions. Maintains client confidence and protects operations by keeping information confidential. Maintains technical knowledge by attending educational workshops; reviewing publications; establishing personal networks; participating in technical societies. Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques. Contributes to team effort by accomplishing related results as needed. Determines changes in physical database by studying project requirements; identifying database characteristics, such as location, amount of space, and access method. Changes database system by coding database descriptions. Protects database by developing access system; specifying user level of access. Maintains user reference by writing and rewriting database descriptions. Skills/Qualifications: Database Performance Tuning, Database Management, Requirements Analysis, Software Development Fundamentals, Problem Solving, Documentation Skills, Verbal Communication, Data Maintenance, Database Security, Promoting Process Improvement, System Administration