Compensation: $120,000-$150,000
IT Business Analyst - Salesforce
Inceed has partnered with a great company to help find a skilled IT Business Analyst!
You'll serve as the primary Salesforce administrator and a business process expert, collaborating closely with leadership, and cross-functional teams to streamline workflows, solve business pain points, and drive efficiency. This is a chance to make an immediate impact while working in a dynamic, innovative environment.
Responsibilities:
Serve as main Salesforce administrator: maintain, update, optimize, build dashboards, support users, and ensure best practices.
Collaborate with Sales, Marketing, Manufacturing, Finance, HR, and Supply Chain teams to understand processes, gather requirements, and translate business needs into actionable solutions.
Lead process improvement initiatives and technology projects: automate workflows, simplify processes, coordinate testing, and ensure projects are delivered on time and within budget.
Provide troubleshooting, training, and support for Salesforce users to ensure system reliability and adoption.
Build strong relationships across teams and external vendors to foster collaboration and alignment.
Required Qualifications & Experience:
5+ years of Salesforce.com experience, including administration and business process optimization.
Bachelor's degree in Information Services, Business, or related field (or equivalent experience).
Experience developing, implementing, and supporting sales and marketing business processes and systems.
Strong project management skills; PMI or Six Sigma certification a plus.
Excellent analytical, troubleshooting, and customer service skills.
Nice to Have Skills & Experience:
Experience with Microsoft Power BI for reporting and analytics.
Prior experience with Oracle EBS or SAP ERP implementation/support.
Technical background in IT systems, AI tools, or process automation.
Familiarity with multi-site manufacturing or cross-functional collaboration.
Perks & Benefits:
Comprehensive health, financial, and wellness benefits, including medical, dental, vision, life and disability insurance, 401(k) with company contribution, tuition reimbursement, and support for mental health and caregiving.
Comprehensive support for employees and families, including tuition reimbursement, 529 college savings with company match, fertility and family-building assistance, mental health resources, and backup care.
If you are interested in learning more about the IT Business Analyst - Salesforce opportunity, please submit your resume for consideration. Our client unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple” We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
$120k-150k yearly 4d ago
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Sr. Business Analyst / Payment Products
Motion Recruitment 4.5
Systems analyst job in Charlotte, NC
A well-known Financial Services Company is looking for a Business Analyst with payment product experience to work a hybrid schedule in Uptown Charlotte.
Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.
Contract Duration: 18+ Months with strong likelihood of conversion to full time
Required Skills & Experience
5+ years business execution and product experience
Strong wholesale treasury management or financial services background and experience with a focus on WIRE payment processing and systems.
Hands on with the ability to independently manage/lead product-related project deliverables and meet delivery deadlines.
Proactive, independent self-starter, who can work in collaboration with the product and cross functional teams and partners.
Knowledge of JIRA / Confluence application for Agile development. Focus on User Story acceptance criteria refinement.
Expert in creating Process Flows and Use Cases.
Excellent written and oral communication skills with the ability to clearly communicate ideas to diverse business and technical audiences.
Expert with MS Office software products including MS Project, Power Point, Word, Excel, Visio, SharePoint.
Experience navigating heavily matrixed organizations, including multiple business lines.
What You Will Be Doing
Responsible for coordinating product deliverables across cross-functional project teams (Product, Technology, Operations, and other key business partners) and managing product-related activities in a project life cycle (e.g., initiation, Agile user story development, market readiness and delivery), with a strong focus on business requirements development and project management for wire payment products and services.
Interact with product leads and key global business partners across a broadly dispersed team to execute objectives.
Create Process Flows, Refine requirements, User Stories, and acceptance criteria.
Participate as Intake coordinator, manage task lists.
Prepare, execute, and maintain product project plan, coordinating with other stakeholders and partners as needed to align key project tasks dependencies.
Schedule project meetings and publish minutes.
Preferred Location: Pittsburgh, PA, Hybrid 3 days in Office
Consider: Minneapolis/Charlotte
Consult on complex initiatives with broad impact and large-scale planning for Business Execution.
Review and analyze complex multi-faceted, larger scale, or longer-term Business Execution challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors.
Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables.
Strategically collaborate and consult with client personnel.
$83k-111k yearly est. 4d ago
Information Technology Project Analyst
Prestige Staffing 4.4
Systems analyst job in Charlotte, NC
Our client is seeking an IT Project Analyst to support the successful delivery of technology initiatives across the organization, specifically the implementation of the monday.com platform. This role is ideal for someone who enjoys working at the intersection of project delivery, work management platforms, and data-driven reporting, and who wants hands-on ownership in shaping how projects are planned, tracked, and executed.
In this role, you will play a key part in implementing and continuously improving monday.com as the organization's centralized work and project management platform. You'll partner closely with project managers, business stakeholders, and technical teams to design scalable workflows, improve visibility into project performance, and support the maturity of PMO processes across the enterprise.
What You'll Do
Partner with project managers, business leaders, and technical teams to define project scope, objectives, and deliverables
Design, configure, and maintain monday.com workspaces, boards, templates, hierarchies, dashboards, and automations
Translate business and project requirements into effective, scalable workflows
Support rollout, training, and user adoption of monday.com across teams
Analyze project data and performance metrics using Excel and Power BI to deliver actionable insights
Develop and maintain project documentation, dashboards, and reporting artifacts
Track project timelines, budgets, risks, and resource allocation
Assist with change management, communications, testing, and validation for IT initiatives
Support PMO activities including project intake, status reporting, and portfolio tracking
Contribute to continuous improvement of project management tools and processes
What They're Looking For
Associate's degree or higher in IT, Business Administration, Project Management, or a related field
1-3 years of hands-on experience with monday.com, including building and managing boards, templates, workflows, and automations
Strong proficiency with Microsoft Excel and Power BI
Solid understanding of project management principles and work management methodologies
Strong analytical, organizational, and communication skills
Ability to manage multiple priorities in a fast-paced, collaborative environment
$77k-101k yearly est. 3d ago
Systems Administrator III - Planview
Teksystems 4.4
Systems analyst job in Charlotte, NC
* Administer the Planview application day to day working with various PMO administrators * Drive platform improvements for improved efficiency, reporting and usability * Identify technical issues and log appropriately * Provides suggestions for process improvements that enhance user experience and efficiency for workflow .
* Acts as a strong business partner with our business and enterprise functions who use the tool in a variety of ways (demand management, project management, resource management)
* Participates as a subject matter expert in projects and initiatives as assigned
* Creates and proactively and effectively communicates through written and verbal correspondence with internal users as applicable.
* Sets proper expectations with users and PMO leaders
* Supports other department needs in support of Planview as assigned (e.g. demos)
*Skills*
planview, planview administration, ppm, ppm tool implementation
*Top Skills Details*
planview,planview administration,ppm,ppm tool implementation
*Additional Skills & Qualifications*
7+ years experience demonstrating the following:
* Deep understanding of project and portfolio management processes
* PPM tool implementation experience, ideally with Planview or other leading PPM tool
* PPM tool administration and support experience (in a leading or supporting role) ideally with Planview or other leading PPM tool
* Ability to work effectively in a team environment
* Ability to complete assignments in a high-volume, fast-paced environment, balancing accuracy, speed, and thoroughness.
* Clear verbal and written communication skills.
* Adapts to change quickly
*Experience Level*
Expert Level
*Job Type & Location*This is a Contract position based out of Charlotte, NC.
*Pay and Benefits*The pay range for this position is $50.00 - $81.90/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Charlotte,NC.
*Application Deadline*This position is anticipated to close on Jan 23, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$50-81.9 hourly 5d ago
Business Analyst
Brightspeed
Systems analyst job in Charlotte, NC
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality....designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
The Business Analyst will serve as a critical bridge between business strategy and technology execution. This role translates strategic business objectives into actionable business requirements, gathers and synthesizes input from cross-functional partners across Marketing, Operations, Product, Sales, and Customer Experience, and ensures alignment through the full project lifecycle-from concept and design through IT development, testing, and deployment.
The ideal candidate combines strong analytical and communication skills with a deep understanding of marketing processes, business requirements management, and agile delivery frameworks. This individual ensures that IT solutions effectively meet business needs, improve efficiency, and drive measurable impact.
Key Responsibilities
Business Analysis & Requirements Definition
Partner with business leaders to understand strategic objectives and translate them into clear, measurable business requirements.
Lead the end-to-end business requirements process-facilitating workshops, interviews, and documentation with Marketing, Operations, Sales, and Product teams.
Develop and maintain business requirement documents (BRDs) and process flows to inform IT development.
Ensure alignment between business needs and platform capabilities across multiple systems (CRM, MarTech, analytics, etc.).
Identify business process gaps and recommend process improvements or automation opportunities.
Collaboration with IT & Platform Teams
Partner with Platform Owners and Product Managers to translate business requirements into user stories and acceptance criteria in Jira or equivalent tools.
Lead backlog grooming and prioritization sessions with IT, ensuring readiness for sprints and releases.
Collaborate with developers and QA testers to validate functionality against requirements and acceptance criteria.
Support issue resolution, defect triage, and clarification throughout development and testing.
Participate in sprint planning, daily stand-ups, and retrospectives to ensure business alignment throughout the development lifecycle.
Cross-Functional Communication & Governance
Serve as the primary liaison between business stakeholders and technical teams to ensure transparency, alignment, and timely decision-making.
Communicate project progress, risks, and issues to business and IT stakeholders through structured updates and governance meetings.
Support project governance documentation, approvals, and change management processes.
Ensure traceability from strategic goals through requirements, design, and delivery.
Testing & Validation
Develop test scenarios and participate in User Acceptance Testing (UAT) to ensure solutions meet defined business needs.
Document test results, track defects, and support resolution prior to deployment.
Validate post-release outcomes and partner with business owners to confirm adoption and success metrics.
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
5+ years of experience as a Business Analyst or similar role within a technology-driven or marketing-focused organization
Proven ability to translate complex business processes into functional and technical documentation
Strong understanding of Agile/Scrum frameworks, user story creation, backlog management, and grooming
Experience with tools such as Jira, Confluence, Asana, or Smartsheet
Exceptional communication, facilitation, and stakeholder management skills
Ability to work independently and collaboratively in a fast-paced, cross-functional environme
Additional Information
BONUS POINTS FOR:
Familiarity with MarTech, CRM, or campaign management platforms (e.g., Salesforce).
Experience with data analytics, reporting, and customer lifecycle or digital experience projects.
Understanding of end-to-end marketing operations workflows and system dependencies.
#LI-MH1
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health.Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belongingare at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
Brightspeed's Privacy Notice for California Residents
Brightspeed's Privacy Notice
Videos To Watch***************************
$60k-84k yearly est. 5d ago
Technical Business Analyst
Relativity 4.7
Systems analyst job in Charlotte, NC
Posting Type
Hybrid/Remote
Relativity's Problem Management is seeking a Technical Business Analyst who excels at using data analytics to uncover trends in quality, client workflows, product performance and efficiency. Your insights will help drive improvements in customer experience, operational excellence, and product strategy. You'll work in a fast-paced environment at the intersection of DevOps, cloud computing, big data, and AI.
Job Description and Requirements
Key Responsibilities
Analyze multi-dimensional data toidentifytrends, root causes, and actionable insights.
Build dashboards, reports, and data models that support investigations and data-driven decision-making.
Partner with product, engineering, and service delivery teams toidentifyprocess optimization and product enhancement opportunities.
Recommend and champion modern automation tools and practices.
Balance research, customer feedback, stakeholder requirements, and timelines to deliver effective, scalable solutions.
Apply knowledge of Agile,SDLC,CI/CD, and RelativityOneinfrastructure to guide analysis and recommendations.
Minimum Qualifications
Experience within the technology industry, ideally in a technical or data-centric role.
Highly-developedcommunication, presentation, and cross-functional collaboration skills.
Creative problem-solving and analytical thinking.
Proficiencyin database design, data architecture, data mining, and data visualization.
Solid experience with SQL, SDLCconceptsand/or software testing practices.
Ability to translate technical insights for non-technical stakeholders
Preferred Qualifications
BS/BA in Computer Science, Engineering, Information Systems, Business IT, or equivalent experience.
Microsoft Certified Solutions Expert (MCSE) or equivalent analytics/data certification.
4+ years of relevant experience.
Hands-on experience with CI/CD toolingand deployment processes.
Familiarity with Tableau, Jira, and Salesforce.
Demonstrated ability to scale tools and processes across large organizations.
Experience with cloud platforms, cloud-native distributed systems, and large-scale SQL environments.
Knowledge of.NET (C#), Microsoft SQL Server, Microsoft Azure, Kubernetestechnologies.
Relativity is committed to competitive, fair, and equitable compensation practices.
This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.
The expected salary range for this role is between following values:
$82,000 and $122,000
The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.
Suggested Skills:
Customer Service, Information Technology (IT) Services, IT Service Management (ITSM), Process Improvements, Project Management, Risk Management, Service Level Agreement (SLA), Service Levels, Services Management, Vendor Management
$71k-89k yearly est. 3d ago
Business Insights Analyst
Truliant Federal Credit Union 4.6
Systems analyst job in Charlotte, NC
Truliant's mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves.
Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do.
Purpose of the Job
The Business Insights Analyst combines business understanding with advanced data analytical skills. They proactively extract meaningful insights from data and clearly communicate findings to drive informed, strategic business decisions. They are detail-oriented, agile, and highly focused on delivering value and data-driven actionable insights that align with the organization's overall goals.
Essential Functions and Responsibilities
Partners with business leaders to proactively analyze and anticipate business issues incorporating company and industry knowledge, mathematical and technological expertise, and sound analytical processes.
Works independently with primary and cross-functional departments, C-Suite and the Data Analytics Manager to establish and recommend relevant department KPIs that measure the effectiveness of business decisions and strategy while tightly supporting these recommendations with data.
Conducts predictive analyses and trend analyses to make recommendations for new or modified KPIs.
Uses statistical tools and methods to extract, organize, interpret, forecast and present data to identify patterns and trends using the Truliant data models, outside data, and other complex data sets.
Creates and deploys data models, data visualizations, and dashboards that engage a non-technical audience while adhering to the Truliant standards.
Collaborates with senior leaders to develop dashboards to aid in monitoring progress to goals.
Mines, processes, and analyzes internal and external data, business results, and member information; and develops a good understanding of the business problems and models, objectives, issues, and challenges by interacting and collaborating with the users and stakeholders.
Serves as the data expert for assigned lines of businesses within the organization.
Ensures delivered analyses meet the needs of the end user by providing data that is accurate, timely relevant, and presented in a meaningful, non-technical way.
Performs ad-hoc data requests and ah-hoc analyses.
Performs analyses to assess the quality and meaning of data; makes recommendations for data quality and data enrichment.
Interacts regularly with C-Suite providing clear, non-technical presentations on recommendations and findings.
Collaborate closely and provide necessary guidance to developers in order to implement requirements.
Other Duties and Responsibilities
Assists with other tasks and projects as assigned.
Knowledge, Skills, and Abilities
Must possess a curious, problem-solving mindset with the ability translate complex problems into manageable, practical, implementable, solutions.
Must have a data-first mindset and a strong ability to generate conclusions with data to prove or disprove assumptions and theories.
Must possess strong critical AND creative thinking skills to objectively analyze and evaluate problems and apply innovative perspectives and problem-solving techniques to complex data to propose well-reasoned solutions adding insights and value to the business.
Must possess strategic insight - The ability to independently align data analysis with broader business objectives with evidence-based insights (trends) or quantitative insights (KPI) to identify core department's success and recommend improvements.
Must have proven domain knowledge of core departments and/or the financial industry in general.
Must have a consultant's mindset, a combination of technical, analytical, and interpersonal skills, to bridge the gap between business needs and technology solutions.
Must have proven ability to be flexible and take initiative as required or directed by the Data Analytics Manager.
Must be proficient in data visualization with utilizing tools such as Power BI, Tableau, or Oracle Analytics to clearly present insights and to tell stories with graphs, charts, and dashboards to the non-technical audience.
Must be proficient in Excel, including Power Pivots and Query, data models, conditional formatting, advanced formulas and functions.
Must have working knowledge of relational database concepts.
Must have excellent communication skills in English, both verbal and written, to help distill complex data into clear, accessible language making it understandable across multiple departments.
Must possess excellent organizational, communication, critical and logical thinking skills.
Must be able to think deeply to proactively uncover issues/problems beyond the apparent question/report.
Must be open to and seek feedback on analyses to uncover insights from different perspectives.
Must have excellent interpersonal skills with the ability to get along with diverse personalities in a tactful, mature, flexible, and compassionate manner.
Must have excellent attention to detail in recognizing anomalies and errors in data and to act on them.
Must be able to set deadlines and complete all assignments with minimal supervision.
Must have a technical knowledge of SQL, data models and data tools.
Must have experience working within a data governance framework.
Must have working Python knowledge for building basic predictive models and machine learning.
Knowledge of statistical techniques, forecasting, or machine learning used for advanced analytics is a plus.
Knowledge of R is a plus.
Physical Requirements
Occasional standing, walking, bending, and stooping required.
Must be able to sit at a desk for long periods of time and use a computer.
Must be able to moderately lift or move up to 5 pounds and occasionally lift or move up to 10 pounds.
Education and Background
Bachelor's Degree in Business Analytics, Data Science, Economics and Finance, Statistics, or Computer Science required.
Master's Degree in Business Analytics, Data Science or Business Administration preferred.
Professional Certifications such as Certified Business Analyst Professional (CBAP), Microsoft Certified Data Analyst Associate, Certified Analytics Professional (CAP), or SQL Certifications that demonstrate proficiency in SQL and querying techniques preferred.
Must have 3-5 years of full-time, hands-on analyst experience.
If you have a passion for member service and would like to invest in a meaningful career with opportunity for growth, we encourage you to apply to Truliant!
As a member of the Truliant family, you will enjoy the following full time benefits:
No-cost employee Medical, dental, vision coverage
Prescription benefits (including mail order)
Paid holidays and Paid Time Off (PTO)
401(k) plan with contribution matching
Paid community involvement volunteers hours
Paid group life Insurance
Teammate loan discounts
Tuition reimbursement
Short and long-term disability
Health & Wellness program
Teledoc (physician video conferencing)
Onsite fitness facilities or health club reimbursement
Employee Assistance Program (EAP)
Medical flexible spending account
Dependent care flexible spending account
$58k-71k yearly est. 1d ago
Certificate Center Analyst
Howden 4.0
Systems analyst job in Charlotte, NC
Role: Certificate Center Analyst
Why Join Howden US?
At Howden, we're not just building a business- We're rewriting the rules of what a global insurance broker can be. And now, it's your turn to be part of something extraordinary. From three people and a dog to over 22,000 employees across 56 countries, we've grown into a $4bn revenue powerhouse with bold ambition: to become a $13bn business with 40,000 people by 2030.
We're launching our US retail platform with the same entrepreneurial spirit that's driven our success worldwide- and we're looking for trailblazers to help shape the future.
Why Howden?
You'll Own It
With 6,000 employee shareholders owning 34% of the company, our unique ownership model means you're not just joining a team-you're building a business you truly own.
You'll Be Empowered
We're a destination for talent where people are trusted to look after their clients and grow together. You'll have the freedom to lead, backed by global scale and local expertise.
You'll Be Part of Something Bigger
Our integrated platform spans broking, reinsurance, and MGA capabilities-giving you access to everything you need to deliver for clients and build something remarkable
We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will.
What is the role?
The Certificate Center Analyst is responsible for supporting the issuance of client insurance documents within the US Regional Business Service Center. This role ensures accurate and timely delivery of Certificates of Insurance (COIs) and Auto ID cards, while coordinating with carriers and account teams to meet client expectations, service standards, and compliance requirements.
What will you be doing?
Certificates of Insurance (COIs)
Review COI requests to determine requirements, delivery method, and client expectations.
Obtain necessary carrier endorsements to support accurate COI issuance.
Ensure timely delivery of COIs in line with compliance and service standards.
Auto ID Cards
Process Auto ID card requests based on fleet and/or vehicle-specific needs.
Coordinate issuance with carriers and ensure proper documentation is maintained.
Renewals
Coordinate the issuance and delivery of renewal COIs and auto ID cards to clients.
Track renewals to ensure deadlines are met and documentation is complete.
Compliance and Recordkeeping
Maintain accurate records of issued COIs and Auto ID cards for audit and compliance purposes.
Support adherence to regulatory requirements and company policies in document issuance.
Collaboration and Service
Partner with account management teams to clarify requirements and resolve issues.
Communicate with carriers as needed to secure endorsements and verify documentation.
Key Skills & Competencies
Organizational Skills: Ability to manage multiple COI and Auto ID requests with varying deadlines.
Attention to Detail: Essential for ensuring documents are issued accurately and align with carrier endorsements and client requirements.
Communication Skills: Strong written and verbal skills for coordinating with account teams, carriers, and clients regarding issuance needs.
Regulatory Knowledge and Compliance Awareness: Understanding of carrier and state requirements for certificates of insurance and auto ID cards.
Computer Skills: Proficiency with Microsoft Excel and billing/insurance systems (e.g. Epic, AMS360, or similar).
Problem-Solving: Ability to resolve discrepancies in requests or endorsements and escalate issues appropriately.
Technical Skills: Proficiency in Microsoft Office and insurance systems (e.g., Epic, AMS360, or similar) to generate and track documentation.
Qualifications
Bachelor's degree in Business, Insurance, or related field; or equivalent work experience.
2+ years of insurance operations or document issuance experience.
Familiarity with COI and Auto ID card requirements preferred.
Proficiency in Microsoft Office and experience with insurance systems (Epic, AMS360, or similar).
Demonstrated communication and customer service skills in a professional office environment.
What do we offer in return? A career that you define.
Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society's greatest challenges.
And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work - and vice versa. That's why we do our best to support our people in every aspect of their lives.
Diversity and Inclusion At Howden we value diversity - there is no one Howden ‘personality type'. Instead, we're looking for individuals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other, in the small everyday moments and the bigger challenges
We are determined to make a positive difference, at work and beyond
We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect - regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.
Our sustainability promise
We're on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.
$52k-79k yearly est. 3d ago
Senior Programmer Analyst
Cato Corporation 4.6
Systems analyst job in Charlotte, NC
The Cato Corporation, a leading specialty retailer of value-priced women's fashion apparel with corporate offices located in Charlotte, North Carolina, operates three concepts: Cato, It's Fashion and Versona. The Company has over 1,300 stores throughout the United States and a diverse workforce of over 7,500 associates. The Company's stock is traded on the NYSE under the symbol “CATO”.
JOB SUMMARY:
Codes, tests and supports computer applications within their area of IT Application Development.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct interviews to determine system specifications.
Code and test programs to standards.
Prepare appropriate documentation.
Provide issue identification and resolution.
Provide ongoing support to installed systems.
Mentor and/or assist less experienced programmers.
Other duties as assigned.
QUALIFICATIONS:
EDUCATION: Bachelor's degree in related field or equivalent work experience
WORK EXPERIENCE: 3+ years of experience in field.
CERTIFICATES, LICENSES, REGISTRATION REQUIRED: None
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Advanced knowledge of application design principles, practices, systems development and analysis
Experience using a structured methodology
Thorough understanding of the software development life cycle
Experience using the programming languages, packages and software development tools as related to the position.
Strong verbal and written communication skills
Proven ability to support complex systems.
The ability to create a positive and professional business relationship with internal and external clients
Advanced diagnostic/troubleshooting ability
Advanced Oracle RDBMS development skills
General knowledge of other RDBMS and ANSI SQL
REQUIRED PRE-EMPLOYMENT/SKILLS TESTING:
Drug Test/Criminal Background Screen
Assess
Other/Optional or required skills based on position:
Oracle Retail products suite
Oracle EBS (Financials)
Oracle Business Intelligence Publisher (BIP)
Oracle Business Intelligence Enterprise Edition (OBIEE)
Oracle Data Integrator (ODI)
Oracle Forms
Oracle Reports
XML
C
Oracle Pro*C
Oracle Application Express (APEX)
Oracle Retail Integration Bus (RIB)
Microsoft SQLServer
The Cato Corporation offers competitive salaries and excellent benefits including Medical/Dental/Life Insurance package, 401(K) Retirement Plan, Flexible Spending Plan, Stock Purchase Plan and more!
$108k-129k yearly est. 1d ago
Trading System Engineer ( Java or Python)
Synechron 4.4
Systems analyst job in Charlotte, NC
We are
At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.
Our challenge
We are seeking an experienced Trading System Engineer (Java or Python). This role focuses on enhancing and supporting Fixed Income Trading Applications and requires minimum 7-10 years (for mid-level) and 10-15 years (for senior level) of professional work experience; strong programming skills in Java and Python; and a solid understanding of financial markets (preferably bond markets)
Responsibilities
Involved with the design and hands-on implementation of core components for our fixed income electronic trading platform, including venue connectivity, market data handlers, execution, and risk management systems.
Work towards continuously optimizing the latency and throughput of our trading applications. This involves deep performance analysis, profiling, and tuning at all levels of the stack.
Build fault-tolerant and resilient systems. Participate in the entire software lifecycle, including deployment, monitoring, and providing support for critical production systems to ensure maximum uptime and stability.
Uphold and champion high standards for code quality, testability, and maintainability through rigorous code reviews, automated testing (both unit and integration testing), and adherence to modern software engineering principles.
(For senior candidates) Act as a technical leader and mentor to less experienced engineers, sharing knowledge, guiding development efforts, and fostering a collaborative and growth-oriented environment.
The Role
Responsibilities:
Minimum 7-10 years of professional experience in software development, with a strong emphasis on high-performance, trading systems.
Proficiency in Java and/or Python, with a good understanding of multi-threading, concurrency, memory management, and optimization techniques.
Proven experience as a java developer, with a strong understanding of object-oriented programming (OOP) and expertise on building Microservices with Spring Boot.
Hands-on experience developing RESTful APIs and WebSocket services.
Experience with modern front-end technologies (e.g., HTML, CSS, JavaScript, TypeScript, React, Angular).
Experience with containerization and cloud technologies (Docker, Kubernetes). Experience on AWS Cloud is a major plus.
Familiarity with tooling and monitoring and some experience with system-level debugging, profiling, and performance tuning tools. (e.g. Prometheus/ Grafana, Java and Python profilers - JMC, JFR, JMeter, Yourkit, etc.)
Strong foundation in data structures, algorithms, and computational complexity.
Proficient in SDLC and Agile methodologies
Excellent problem-solving skills and the ability to troubleshoot complex issues in a real-time, demanding environment.
Strong communication skills, capable of effectively collaborating with both technical and non-technical stakeholders.
Proactive, self-motivated, and able to take ownership of projects from concept to deployment.
$62k-76k yearly est. 2d ago
Business Systems Consultant 6
Collabera 4.5
Systems analyst job in Charlotte, NC
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
• This role will be supporting the Customer Data Owner Governance and Oversight team supporting regulatory reporting data granularity enhancements.
• Regulatory liquidity risk reporting requires additional counterparty granularity not currently available. The BA will gather requirements needed to close the granularity gap and develop business requirement documentation for the interim and target state enhancement solution.
• Acts as a liaison between client area and technical organization by planning, conducting, and directing the analysis of complex, strategic, corporate-wide business problems to be solved with automated systems.
• Works with user groups to assess user needs and document requirements in the BRD. Participates in transforming strategic enterprise architecture and design principles into specific system requirements and specifications.
• Recommends and initiates systems testing.
Qualifications
• 10+ years of experience in business systems analysis and/or design.
• Regulatory reporting Database concepts Data Management and Governance Data controls Banking counterparties
Additional Information
To know more on this position or to schedule an interview please contact;
Angela Galang
************
$82k-110k yearly est. 60d+ ago
Lead Systems Compliance Analyst
Global Channel Management
Systems analyst job in Charlotte, NC
Lead Systems Compliance Analyst needs Minimum of 2-3 years experience managing Electronic Communications data integrations
Lead Systems Compliance Analyst requires:
Iselin, NJ; Charlotte, NC
Hybrid role
Experience with Compliance technology systems related to Electronics Communications Surveillance
Experience operating as Product Owner for a Team to promote Agile Methodology of project delivery
Hands on ability to gather and convey requirements across cross-functional teams
multiple inflight efforts in parallel
Thorough knowledge and demonstrated ability to gather and execute project in the Agile methodology
Application analysis and production issue resolution
Experience working with offshore teams in a team based agile environment using Agile toolsets (JIRA)
Experience with analysis and development using scripting languages and SQL queries
Strong verbal and written communication skills
An analytical mind, inclination for problem-solving and detail oriented
Experience with Microsoft Office tools (Excel, PowerPoint, Word, Visio, etc.)
Experience with Clarity, JIRA, Confluence, and SharePoint
Preference Experience:
Minimum of 2-3 years experience using tools such as Global Relay
Minimum of 2-3 years experience managing Electronic Communications data integrations
Lead Systems Compliance Analyst duties:
Develop a strong understanding of business requirements, processes and complex data patterns to assist in the design and implement quality technical solutions and data strategies that meet business needs and align with technology standards.
Ability to solicit business requirements to formulate detailed features and stories for delivery.
Guide and coach resources on the adoption and execution of the Agile framework and methodology.
Work with project management and IT Teams to provide estimates and develop work plans, including detailed work tasks and dependencies, to deliver applications on time and within budget that meet or exceed quality standards.
Drive and report on project status and identify and communicate risks, issues, and changes to project management and leadership.
Deliver successful implementation of projects and timely service of production applications.
Management of the implementation of a project through Change Management
Align the needs of the Business with the capabilities of IT.
$99k-131k yearly est. 60d+ ago
Intermediate/Senior/Lead Business Systems Analyst (EBS)-150001TS
Right Talent Right Now
Systems analyst job in Charlotte, NC
Job Information Technology Schedule Full-time Job is only avaialble in the above locations There may be a hiring bonus which may be used for relocation expenses
There is no remote/virtual work scenario
Job Title
Intermediate/Senior/Lead Business SystemsAnalyst
Responsibilities:
General
Provide leadership to project teams to lead external vendors on projects
Provide organizational leadership to project team members
Act as the technical leader for requirements, facilitating requirements and ensuring a quality on time delivery to the business customer
Intermediate BA:
Under minimal supervision, facilitate the business analysis process to identify business requirements for system solutions or improved processes that will increase efficiency and overall productivity.
Work cohesively with developers, business units, external vendors, and other test team members.
Responsible for the coordination of test planning for various types of projects.
Works on project teams that are developing or modifying moderately complex information systems. Includes analysis and documentation of business and system requirement and coordinating testing.
Analyzes business unit requests and understands business requirements, works with various technical staff members to determine possible solutions and communicate business and system impacts to IT and Operations staff.
Responsible for all artifacts and tasks produced in the Requirements and Testing disciplines of the Rational Unified Process (RUP), including Stakeholder Requests, current and future state models, Use Cases, Business Rules, User Interface requirements, Mapping documents, Supplementary Specifications and associated diagrams also includes Test Plans and test cases.
Senior / Lead BA:
Provides leadership to project teams and external vendors and works with the business to facilitate on time delivery of projects
Provide mentoring to fellow team members in all areas including vendor management, artifact management, and all related tools.
Lead the business analysis and testing processes and collaborate with project teams and external vendors in the delivery of software solutions for TCM Technology Services and our trading partners.
Translate stakeholder needs into system requirements.
Works closely with and provides leadership to other project team members and vendors that are developing or modifying complex information systems.
Maintains positive working relationships between Annuity Services, Technology Services and our Trading Partners.
Facilitates the elicitation and documentation of business and functional requirements and Testing disciplines of the Rational Unified Process (RUP), including Stakeholder requests, current and future state models, Use Cases, Business Rules, User Interface requirements, Mapping documents, Supplementary Specifications and associated diagrams; also includes Test Plans and test cases.
Qualifications:
General
Experience leading structured projects in a complex technical environment
Proven ability to lead external vendors
Ability to provide, receive, and act on critical feedback
Proven ability to work within a structured team environment and assist with successful delivery of projects
Intermediate BSA:
Bachelor's degree or equivalent education/experience, preferably in IT or a business area discipline. Minimum of 2-4 years experience in business analysis. 2-4 years of industry experience preferred.
Senior BA:
Bachelor's degree or equivalent education/experience, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing). Minimum of 5 or more years of experience in business systems analysis. 2-4 years of industry experience also preferred. Two years of experience managing technical projects in a complex environment.
Lead BA:
Bachelor's degree, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing) or equivalent education/experience. Minimum of 8 or more years of experience in business systems analysis. 2-4 years of industry experience also preferred. Two years of experience managing technical projects in a complex environment.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$81k-105k yearly est. 13h ago
Senior IT Systems Analyst - Manhattan/WMS
Delhaize America 4.6
Systems analyst job in Salisbury, NC
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Primary Purpose
The Solutions Delivery Analyst IV role is designed to serve as a lead technical subject matter expert for assigned systems, services, or applications they deliver & support for specific functional areas. This role will lead Solution Delivery execution of mid to large-sized IT initiatives in partnership with the business driving value for Ahold Delhaize USA & our Brands. In addition to delivering new and innovative solutions for the business, this role will provide complete third level production support, engage with engineers on as needed basis, follow up to ensure all business services are operationally stable, monitor supplier performance and execution. In addition, in this role the Solution Delivery Analyst IV is responsible for making long term recommendations for operational improvements and overseeing implementation of those recommendations to improve overall system stability for identified functional areas. This role is responsible for providing high quality technical support including knowledge updates, configuration and routine application updates, application patch management and overall continuous improvement expectations.
Job Duties & Responsibilities
* Lead Technical SME for WMS systems, services and applications ranging from simple to most complex for an identified functional area.
* Coaches and mentors other members of the functional area to increase overall technical knowledge within the organization
* Responsible for leading primarily mid to large-scale projects including driving the below listed activities:
* Assist the PMO in resource management allocation and budget management associated with assigned project delivery
* Translating business needs identified by either the business and/or production owners into either agile stories or waterfall business requirements.
* Partners with Solution Engineers in building out technical specifications that will deliver on identified business requirements and outcomes
* Works with the business and Quality Assurance in building out test cases/matrices that will ensure proper testing of solutions prior to production deployment
* Execute assigned tasks during System Integration Testing, record passed test cases, provide detailed documentation on failed tests and re-execute tests as needed.
* Work with Solution Engineers on failed test cases and any changes to technical specifications needed to meet solution outcomes
* In partnership with Service Delivery complete RUN Book Documentation and prepare for production support turnover
* Participate in Solution Implementation & Post Production Hyper Care Support
* Responsible for and drives all third level technical support for application and systems services for a specifical functional area
* Technical Support SME for the identified service or application and serves as the technical resolver and knowledge provider. Coaches and mentors lower-level Solution Delivery Analysts on a frequent basis.
* Accountable and responsible for supplier performance to deliver on technical support needs and service level expectations. Manages support relationship for mid to large-size software supplier relationships.
* Responsible for engagement with Engineers and Product Teams to ensure operational support needs are met and responsible for all technical engagement with senior SMEs and suppliers
* Leads root cause analysis on complex issues and recommends and implements opportunities for continuous performance improvement of systems including through suppliers
* Partners with Engineers, Product Teams, and business groups to deliver standard to complex configuration changes and routine Operational changes for the services/applications within established standards
* Leads efforts to determine integration needs, design improvements, and design patterns with Engineers, Developers, Suppliers, and Product teams
* Responsible for identifying and driving end to end proactive improvement through monitoring tools integration, continuous improvement activities and reporting on service availability
* Ensure operational stability of a 24/7/365 grocery retail environment by providing technical support, system monitoring, and issue resolution which may be required during off-hours, weekends, and holidays as needed.
Required Qualifications
* Bachelor's degree in computer science, CIS or related (or equivalent related work experience)
* 8 or more years of equivalent experience in relevant job or field of technology.
* Strong experience working with WMS technologies (Manhattan preferred)
* Experience in an advanced role or technical capacity, leading teams directly or indirectly
* Experience directly responsible for guiding, training or onboarding team members in relevant technologies, capabilities or skills
* Master's the use professional concepts and functional expertise
* Takes on mid to large projects from start to finish and works independently on these efforts with minimal direction required,
* Works on complex problems where analysis of situations or data requires a review of a variety of factors
* Possess an innate desire to produce quality work
* Has the desire and ability to trace issues to their source-even when those issues lie outside the boundaries of the code,
* Exercises judgment within defined procedures and practices to determine appropriate action
Preferred Qualifications
* Master's degree in relevant field of study
* Additional trainings or certifications in relevant field of study
* Experience in Agile teams and Product/Platform based operating model.
* Experience in leading teams or advancing technical capability in teams.
* Experience in retail or grocery preferred.
ME/NC/PA/SC Salary Range: $92,640 - $138,960
IL/MA/MD/NY Salary Range: $106,480- $159,720
Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
$106.5k-159.7k yearly 26d ago
Sr. Technology Finance Analyst
Pacific Life 4.5
Systems analyst job in Charlotte, NC
Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own.
We're actively seeking a talented Sr. Technology Finance Analyst to join our TBM Team.
This role has a hybrid schedule and is located in Charlotte, NC. We believe in empowering our employees to get work done both in and out of the office.
This role provides financial planning, analysis, and reporting support for the Global Infrastructure and End User Services teams within Pacific Life Technology. The individual will also serve as a Technology Business Management (TBM) Analyst, supporting TBM practices across the enterprise and gaining cross-functional experience with IT leaders throughout Pacific Life Technology.
How you'll help move us forward:
* Deliver financial planning, analysis, and reporting for Global Infrastructure and End User Services. 25%
* Act as a TBM Analyst, supporting enterprise-wide TBM initiatives. 30%
* Partner with IT leadership to: 10%
* Develop cost optimization strategies.
* Track performance against targets.
* Provide insights that help leaders "see around corners" and anticipate financial and operational impacts.
* Collaborate across technology teams to ensure alignment with strategic objectives. 10%
* Support budgeting, forecasting, and variance analysis processes. 25%
The experience you bring:
* Bachelor's degree in Finance, Accounting, Business, or related field.
* 3+ years of experience in financial analysis or technology finance roles.
* Familiarity with TBM frameworks and tools.
* Excellent communication and stakeholder engagement skills.
* Ability to work independently and collaboratively in a dynamic environment.
What makes you stand out:
* Apptio experience (strongly preferred).
* Proficiency with Hyperion, Oracle EPBCS, and PeopleSoft.
* Strong analytical and problem-solving skills.
* Ability to communicate complex financial concepts to technical and non-technical stakeholders.
* Experience in cost optimization and performance tracking.
You can be who you are.
We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife
#LI-TM1
Base Pay Range:
The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.
$110,700.00 - $135,300.00
Your Benefits Start Day 1
Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.
* Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
* Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
* Paid Parental Leave as well as an Adoption Assistance Program
* Competitive 401k savings plan with company match and an additional contribution regardless of participation
EEO Statement:
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
$110.7k-135.3k yearly Auto-Apply 55d ago
Sr. Technical Analyst
Maximus 4.3
Systems analyst job in Charlotte, NC
Description & Requirements Maximus is seeking a qualified Sr. Technical Analyst for multiple projects, current and upcoming. The qualified candidate will be involved in technical planning and assessment projects with multiple state agencies. The position requires the candidate to produce technical analyses, develop estimates, review and contribute to requirements for large systems-planning efforts in the Child Support, Child Welfare, and Integrated Eligibility (SNAP, TANF, Medicaid) public-sector domains. The individual will report directly to a Senior Manager. Maximus is a matrix-managed organization, which means the individual will have secondary reporting relationships to one or more Project Managers, depending on which projects they are assigned.
*This role is remote but requires working standard business hours in the US time zone of the client.*
Essential Duties and Responsibilities:
- Collaborate with project managers on various initiatives and projects to track progress and provide support as necessary.
- Support leadership in ensuring that the project is delivered to specifications, is on time, and within budget.
- Work closely with management and work groups to create and maintain work plan documents.
- Track the status and due dates of projects.
- Manage relationships with project staff responsible for projects.
- Produce regular weekly and monthly status reports that could include; work plan status, target dates, budget, resource capacity, and other reports as needed.
- Facilitate regular meetings and reviews.
- Adhere to contract requirements and comply with all corporate policies and procedures.
Job Specific Duties and Responsibilities:
-Perform duties independently under the direction of their direct manager and/or Project Managers on specific projects.
-Review project documentation and client materials and provide analysis of technical and business topics.
-Participate in client meetings and offer observations and insight of technical and business topics.
-Identify risk areas and potential problems that require proactive attention.
-Review artifacts and other project documents and identify potential gaps, inconsistencies, or other issues that may put the project at risk. Such artifacts and documents include but are not limited to:
*Application Lifecycle Management Plan
*System Security Plan
*System Architecture Document
*Database Development Plan
*Configuration Management Plan
*System Requirements
*Functional Design Documents
*Technical System Design
*Data Conversion and Migration Management Plan
*Deployment and/or roll-out plans
-Identify and escalate to the Senior Manager / Project Manager risks, alternatives, and potential quality issues.
-Attend interviews, focus groups, or other meetings necessary to gather information for project deliverables in accordance with the project scope of work.
-Attend project meetings with the client, subcontractors, project stakeholders, or other Maximus Team members, as requested by the Senior Manager / Project Manager.
-Complete project work in compliance with Maximus standards and procedures.
-Support team to complete assigned responsibilities as outlined in the Project schedule.
-Support all other tasks assigned by Senior Manager / Project Manager.
Minimum Requirements
- Bachelor's degree in related field.
- 7-10 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Requirements:
-Be available to work during standard client business hours. Projects may involve clients from any US time zone, so it is possible that work outside of the individual's local business hours will be required.
-Bachelor's degree in computer science, engineering, or science from an accredited college or university, or equivalent work experience.
-8+ years of progressive technical experience in technical disciplines and roles. E.g.:
-Software Developer ? Architect ? Manager
-Business Analyst ? Project Manager ? Senior Manager
-3+ years working on/with large Health & Human Services (HHS) system modernization projects, to include Child Support, Child Welfare, or Integrated Eligibility (SNAP, TANF, and Medicaid).
-Familiar with multiple computer languages.
-Familiar with mainframe technologies (e.g. CICS COBOL, NATURAL / ADABAS, VMS, etc.)
-Familiar with operating systems: Windows, Linux/UNIX, OS/X.
-Familiar with AI tools, capabilities.
-Familiar with databases and database tools: DB2, Oracle, MS SQL Server, TOAD.
-Strong command of cloud computing topics.
-Strong command of agile software development practices as well as waterfall development practices.
-Strong desktop software skills: proficient in MS Office, Excel, Word, Project.
-Ability to explain and communicate technical subjects to non-technical audiences.
-Ability to develop solutions to highly complex problems which require a high degree of ingenuity and innovation.
-Ability to ensure solutions are consistent with organization, client, and project objectives and constraints.
-Ability to develop advanced concepts, techniques, and standards requiring a high level of interpersonal and technical skills.
-Ability to work independently.
-Good organizational skills and the ability to manage multiple tasks and deadlines simultaneously.
-Strong interpersonal and team building skills, as well as an understanding of client relationship building are essential.
-Excellent verbal and writing skills and be comfortable working with customers.
-Ability to multi-task with supervision.
-Self-motivated fast learner.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
120,000.00
Maximum Salary
$
140,000.00
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Responsibilities:
Influence stakeholder strategy, and understand their needs to help envision and create a solution to solve a problem.
Establish and build relationships with business and technology leaders across multiple organizations
Lead cost/benefit analysis to align technology solutions to business strategy.
Gather and catalog functional, non functional, and technical requirements for stakeholder requests.
Act as the subject matter expert within the business/technical domain to support scope and requirement decisions
Determine the impact of modifications and enhancements to applications across a business/technical domain; assist with identifying integration points and the end to end solution design.
Ensure changes to the application are compliant with bank standards and policies.
For vendor applications, work closely with the vendor to ensure changes meet bank requirements including assisting with acceptance testing where needed.
Assist users and development teams in application testing and troubleshooting, and may help with test planning and configuring test solutions to validate functional and system needs.
Lead continuous improvement efforts to create, analyze, and improve processes and solutions.
Mentor more junior Analysts.
Required Qualifications:
Minimum 10+ years of experience in Information Technology with at least 6 years as a Product Owner or Lead Analyst or similar role.
Strong understanding of Agile methodologies (e.g., Scrum, Kanban) and principles.
Excellent communication, presentation, and interpersonal skills.
Ability to collaborate effectively with cross-functional teams and stakeholders.
Analytical mindset with a focus on data-driven decision-making.
Strong organizational and time management skills.
Desired Qualifications:
Design thinking and user journey mapping experience to drive thoughtful end user experience
Applies critical thinking and connects the dots on how processes relate to one another.
Demonstrates understanding of and passion for the “why”. Intellectual curiosity.
Looks around the corner, explores uncharted territories with an “outside-in” perspective.
Life-long learner who not only assertively educates self but encourages others to learn and grow.
Feels ownership and accountability for delivering high quality work, able to prioritize effectively, adapt, and meet strict deadlines.
Ability to recommend and implement process control improvements.
Executive Interaction & Communication
Strong written, verbal, presentation creation and delivery skills.
Communications are timely, concise, easy to follow and tailored to topic, audience, and competing priorities.
Exercises excellent judgment, discerning appropriate moments to challenge or insert point of view.
Presentations tell a compelling story and influence action.
Asks the next level of questions, applies context to determine direction.
Experience with data analysis, data science tools, data warehouses,
Experience/knowledge on AI concepts and machine learning.
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NJ - Pennington - 1300 American Blvd - Hopewell Bldg 3 (NJ2130) Pay and benefits information Pay range$134,700.00 - $183,400.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
$134.7k-183.4k yearly Auto-Apply 60d+ ago
Senior IT Analyst
Auria 3.9
Systems analyst job in Albemarle, NC
Description Auria is a leading global supplier of highly-engineered systems for automotive flooring, acoustical, thermal, aerodynamic and other fiber-based solutions for gas and electric vehicles. With U.S.-based operational headquarters in Southfield, Michigan, Auria operates 16 manufacturing, 9 technical and 5 JV locations across 10 countries and employs approximately 4,900 people worldwide. We are currently searching for Sr IT Analyst to join our team at our Corporate Business Systems Team. This position can be located at any one of our US locations and will be determined based on the successful candidate's location.
What you will do:
Design, test, debug, and implement new software application systems and enhancements to existing systems. Performs maintenance on existing software applications
Solves basic to highly complex technical problems and is called on to lead projects
Demonstrates in-depth knowledge and understanding of key functional areas
Leads multiple functional areas and responsible for delivery within the timing, budget, and scope of larger department initiatives
Responsible for answering and resolving support activities to department metrics and KPI's, providing corrective action recommendation when KPI's are not met.
Responsible for meeting individual yearly objectives for the IT department.
Ensures users of IT systems and technology receive timely and effective support.
Works within own department and across other departments to resolve support issues.
Delivers to plant / program launch activities in accordance with IT Risk and System policies.
Responsible for meeting deadlines in projects which align to the department strategy.
Responsible for system documentation in accordance with company systems implementation policies.
Leads risk management for the IT organization, elevating concerns when identified.
Adopts new and emerging technologies in their respective field of expertise, leads changes and upgrades to provide better service to their customers.
Demonstrates the ability to understand problems or business opportunities in their area of responsibility and can gather, document, and analyze relevant requirements.
Ensure documentation is produced in accordance with company standards and policies.
Follows documented audit controls and security procedures. Makes recommendations for continuous improvement and risk mitigation.
Leads the identification, development, analysis, documentation, and implementation of business use cases.
Prepares for, presents to, and leads business process or system walk-throughs.
Ensure users of their team's systems / technology are supported effectively and timely. Drive customer satisfaction and engagement for all systems and support services.
Leads the development of specifications and proposals.
Liaise with business/process owners and IT management on changes to the IT environments related to their team.
Interface with peers and other IT teams on multi-discipline projects ensuring any technical or operation challenges are not introduced during newer implementations or changes.
Understands systems methodology and can adapt to the methodology used by the group or groups to which support is provided.
Highlights required maintenance and upgrades as they arise to ensure any costs can properly be tracked and budgeted.
Performs analysis and support for assigned applications, sub-systems, or specific system modules.
Identifies areas where cost or resource waste could be eliminated and elevated to their direct management.
Responsible for building project plans and driving deadlines for projects in their own functional area.
Evaluates alternative solutions to meet business requirements, assist in development of cost - benefit analysis and making recommendations to team leaders or IT management.
Proactively plan for required maintenance and upgrades to ensure any costs can be identified, budgeted, and tracked.
Determines and documents the impact of a proposed change on business processes and systems in their area of responsibility and makes appropriate plans and or recommendations
Responsible for understanding and following development and implementation policies and procedures
Responsible for system documentation in accordance with company systems implementation policies.
Responsible for governing ERP support tickets related to responsible area.
Other duties as assigned
What you will gain as a part of the Auria Team:
An opportunity to enroll in full medical, dental and vision plan. As well as voluntary benefits.
Fertility Benefits available for those enrolled in our medical plan for financial support of treatment options
Parental Leave and Adoption and Surrogacy Benefits for salaried employees
Tuition Reimbursement available for eligible employees to continue education
Auria matches 50% of your contributions up to 8%, for a maximum Auria match of 4%
Salary Continuation & Long-Term Disability (LTD)
What you will bring:
BS degree with focus in IT or technical subject, preferred, or on the job experience
Minimum 5 years of manufacturing IT experience within the ERP environment. Plex, QAD, One Stream, Power BI, SQL preferred
Travel Requirements:
Ability to travel up to 50% of the time to Auria manufacturing facilities.
Knowledge, Skills, and Ability:
Enterprise solution delivery, team and technical agility, continuous learning culture, communication, adaptability and creative thinking problem solving. Ability to work from the shop floor to the front office with ease
Advanced knowledge and experience of the system life cycle methodology, quality assurance, project management, and relevant disciplines
Possesses advanced analytical, technical, and problem-solving skills and abilities
When applying to Auria positions, you will be taken to our career site (careers.auriasolutions.com) to apply directly with us even through external job boards. Auria utilizes an in depth interview process and will extend offers to successful candidates only at the completion of our process. Auria reminds all candidates that we will never ask for sensitive financial information throughout our process. We remind all candidates to take caution with any position that they are applying or when engaging with recruiters.
$86k-111k yearly est. Auto-Apply 60d+ ago
Cash Applications Analyst
Brightspeed
Systems analyst job in Charlotte, NC
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality....designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
The Cash Applications Analyst is responsible for ensuring accurate and timely application of customer payments across multiple payment channels. This role supports the integrity of financial reporting by resolving unapplied payments, identifying process improvements, and collaborating with cross-functional teams to optimize cash flow and operational efficiency.
Key Responsibilities
Receive, review, and process customer payments from various sources, including checks, electronic transfers, and lockbox deposits.
Investigate and resolve unapplied or misapplied payments, collaborating directly with customers to clarify payment details and ensure accuracy.
Reconcile complex payment discrepancies and perform root-cause analysis to improve process accuracy and minimize recurring issues.
Monitor and meet established Service Level Agreement (SLA) targets for payment posting, reconciliation, and issue resolution.
Partner cross-functionally with Accounting, Treasury, Billing, Collections, IT, and Customer Service teams to resolve upstream issues and enhance cash application efficiency.
Conduct periodic audits and reconciliations of receivables, ensuring proper cash flow through billing and financial systems.
Maintain and enhance documentation for cash application procedures, ensuring consistency, compliance, and audit readiness.
Identify process improvement opportunities to enhance accuracy, timeliness, and control within the cash application function.
Provide subject matter expertise on cash application processes in cross-functional projects.
Act as a backup to other Cash Applications team members, as needed.
Qualifications
Qualifications
Education & Experience
5+ years of experience in cash applications, accounts receivable, or a related financial operations role.
Bachelor's degree in finance, accounting, business, or a related field preferred.
Experience working with SAP-BRIM or similar financial systems.
Skills & Competencies
Strong analytical and problem-solving skills with attention to detail.
Advanced Excel skills and proficiency in financial software systems.
Strong communication and customer service skills with the ability to resolve complex payment discrepancies professionally.
Ability to meet SLA deadlines while maintaining accuracy and productivity.
Knowledge of financial regulations, compliance standards, and fraud prevention practices.
Self-starter who adapts well to change and maintains composure under pressure.
Preferred Qualifications
Experience in the telecommunications industry.
Demonstrated experience leading or supporting system integrations related to cash application.
Physical Demands & Work Conditions
Primarily office-based role requiring extensive use of computer and standard office equipment.
May require flexible hours, including occasional evenings or weekends, depending on business needs.
#LI-RW1
Additional Information
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health.Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belongingare at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
Brightspeed's Privacy Notice for California Residents
Brightspeed's Privacy Notice
$69k-95k yearly est. 3d ago
IAM Analyst - Level 2
Teksystems 4.4
Systems analyst job in Charlotte, NC
*Job Title: Identity & Access Management (IAM) Analyst* *Location:* Charlotte, NC *Work Environment:* Hybrid - *3 days/week onsite* *Employment Type:* 6 month contract *Experience Level:* Intermediate *Scope of Work* * Perform provisioning, deprovisioning, and entitlement management across multiple platforms (Unix/Linux, Windows, databases, Mainframe/RACF).
* Resolve Level 2 identity management issues and collaborate with business partners to address access challenges.
* Assist in improving deployment processes, tool usage, and maintaining operational procedures.
* Support large-scale Technology Operations deliverables and contribute to planning and issue resolution.
*Key Responsibilities*
* Manage identity lifecycle using IAM tools such as *SailPoint, Okta, CyberArk, Ping, and Microsoft Entra ID/Azure AD*.
* Work with authentication standards (*LDAP, SAML, OAuth, OpenID, SCIM*).
* Ensure compliance with security frameworks (*ISO, NIST, SOX, PCI*).
* Utilize *ServiceNow* and internal tools (ART & AIMS) for ticket management and SLA adherence.
* Maintain high performance measured by volume, SLA compliance, and quality standards.
*Profile & Work Environment*
* Energetic, motivated individuals passionate about cybersecurity and eager to make an impact.
* Ability to work across teams with flexibility to support multiple functions as needed.
* Queue-based operations role requiring strong organizational skills and multitasking ability.
* Performance-driven environment emphasizing collaboration and continuous improvement.
* *Hybrid schedule: 3 days/week onsite in Charlotte, NC (1525 W. WT Harris Blvd).*
*Required Skills*
* Access Management
* Active Directory
* Identity Management
* Provisioning
* IAM Tools: *CyberArk, SailPoint, Entra ID, Okta, Ping*
* *Authentication Standards: LDAP, SAML, OAuth, OpenID, SCIM*
* *Azure AD*
*Additional Qualifications*
* Strong written and verbal communication skills.
* Self-motivated, proactive, and eager to take initiative beyond assigned tasks.
*Job Type & Location*This is a Contract position based out of Charlotte, NC.
*Pay and Benefits*The pay range for this position is $41.10 - $43.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in Charlotte,NC.
*Application Deadline*This position is anticipated to close on Jan 16, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
How much does a systems analyst earn in Charlotte, NC?
The average systems analyst in Charlotte, NC earns between $56,000 and $92,000 annually. This compares to the national average systems analyst range of $58,000 to $96,000.
Average systems analyst salary in Charlotte, NC
$72,000
What are the biggest employers of Systems Analysts in Charlotte, NC?
The biggest employers of Systems Analysts in Charlotte, NC are: