Senior Human Resources Information Systems Analyst
AAA Club Alliance 4.3
Systems analyst job in Wilmington, DE
AAA Club Alliance is currently seeking a full-time Senior Human Resources Information SystemsAnalyst to join our team in Wilmington, DE.
is hybrid and will require you to work on-site 3 days per week.
The primary duties of the Senior Human Resources Information SystemsAnalyst are:
Provides escalated Production support for various HR systems. Researches and resolves problems with Workday; resolves issues with business process; recommends alternate solutions. Troubleshoots system issues and ensures appropriate parties are involved to resolve issues.
Provides escalated functional support to HR regarding inquiries, errors and data issues. Assists team members and users of information systems issues associated with the HR systems by investigating problems and resolving or providing detailed recommendations on resolutions.
Identifies and understand issues, problems and opportunities. Recommends process improvements and innovative solutions. Provides advice and options on the best way to automate processes in the system.
Creates and supports a variety of advanced reports utilizing appropriate reporting tools. Prepares regularly scheduled reports and ad-hoc reporting as required. Provides HR team with report writing guidance.
Manages system updates. Responsible for system upgrades and modifications including identifying requirements, configuration, testing and implementation.
Gathers, builds and tests requirements for multiple modules within Workday HCM, Payroll, Time Tracking, Absence, Benefits, Talent, and Recruiting.
Ensures accuracy of data through routine data audits and validation.
Provides system mass update support via EIBs for all functional areas of Workday.
Troubleshoots all escalated (Tier 3) HRIS related Workday support tickets.
Provides support and collaborates with IT on all HR related integrations including the management of current integrations as well as the development and implementation of future integrations.
Effectively translates user requirements into technical specifications.
Maintains an awareness of emerging business needs and external technological developments to identify and recommend improvement needs/opportunities.
Uses industry standard best practices to develop and recommend human capital metrics reporting.
Provides guidance (experience-based recommendations) to HR SMEs to support process improvements.
Supports HR and the organization in HR technology-related initiatives by executing on necessary project tasks and adhering to timelines and quality expectations.
Minimum Qualifications:
Bachelor's degree in Computer Science, Human Resources or a related field and 7+ years of experience supporting HR applications or managing HR system configuration and maintenance, preferably utilizing SaaS technology.
7+ years of HRIS administration experience and operational knowledge of HRIS systems, and report writing utilizing Business Objects.
Workday configuration experience required.
Experience with Workday HCM, Payroll, Absence, Recruiting, Talent, Time Tracking, Recruiting, and Benefits is strongly preferred.
Advanced experience with the building and maintenance of calculated fields.
Strong technical and working knowledge of HR systems, applications, theory and practice.
Advanced proficiency with data conversion and mapping.
Knowledge of Workday security administration and analytics strongly preferred.
Ability to provide, in user-friendly terms, sound ideas and solutions to end users on HR systems-related questions, tasks, projects and reports.
Demonstrated understanding of business objectives both internally and externally which impact the company's ability to achieve its objectives.
Advanced proficiency in Microsoft Excel, and demonstrated ability with other MS Office applications including Access.
Strong verbal and written communication skills and the ability to effectively interact with all levels in a business environment.
Ability to work with minimal supervision, effectively set priorities and meet deadlines. Ability to handle multiple projects while maintaining high quality, accurate work.
Relies on experience and judgment to plan and accomplish goals.
Proven analytical and problem solving skills.
At AAA, your success is our success. What we can offer you:
The starting base compensation for this position is $78,436 TO $133,545.
*The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.*
Comprehensive health benefits package.
Up to three weeks of paid time off accrued during your first year.
Annual Bonus Plan.
401(K) plan with company match up to 7%.
Professional development opportunities and tuition reimbursement.
Paid time off to volunteer & company-sponsored volunteer events throughout the year.
Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Health & Life Insurance, Short Term/Long Term Disability.
Full time Associates are offered a comprehensive benefits package that includes:
Medical, Dental, and Vision plan options
Up to 2 weeks Paid parental leave
401k plan with company match up to 7%
2+ weeks of PTO within your first year
Paid company holidays
Company provided volunteer opportunities + 1 volunteer day per year
Free AAA Membership
Continual learning reimbursement up to $5,250 per year
And MORE! Check out our Benefits Page for more information
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
$78.4k-133.5k yearly 1d ago
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Business UAT Analyst I - Campaign Testing
JPMC
Systems analyst job in Wilmington, DE
Join the team that makes every Chase Card campaign shine! As a Business UAT Analyst, you'll be the quality champion behind the scenes, ensuring our marketing messages wow customers-whether they land in a mailbox or pop up online.
As the Business UAT Analyst I - Campaign Testing within the Card marketing validation team, you will be responsible for developing and maintaining test scenarios, test plans, and test cases used for testing. You will collaborate with Card Marketing, Marketing Channel Execution, and Card Legal, Compliance, and Controls teams to ensure marketing materials are accurate, compliant, and functional. Your role will involve creating testing strategies, preparing test cases, conducting testing, and reviewing results for final campaign manager sign-off. You will interact with campaign management, project management, and development teams to develop a strong understanding of the project/campaign and testing objectives.
Job responsibilities
Interact with campaign management, project management and development teams to develop a strong understanding of the project/campaign and testing objectives.
Develop and lead the test strategy/effort and generate scripts to perform testing cycles both manual and using automation.
Review campaign requirements, specifications, user documentation, help files, and other project documentation - job aids/procedures to assure quality of the test suites to be developed.
Collaborate with appropriate business and technology leads to determine the acceptable range for test results and performance.
Ensure proper version control and configuration management of all test objects developed and test environments used.
Create and maintain the job aids & procedures associated with the testing standards and used by Card marketing validation team.
Support production deployment of campaigns and perform validation testing during the off-hours/weekend release windows.
Identify process gaps and streamline processes to improve efficiency.
Required qualifications, capabilities, and skills
Minimum 4 years of experience in E2E campaign testing across emails, Direct mail, microsites with strong collaboration, project management skills
Experience in campaign processes and ability to understand various channels of communications to customers with strong attention to detail and problem solving skills.
Experience in execution of automated test suites with hands - on experience in both waterfall and Agile SDLC models
Knowledge and experience on JIRA tool with data extraction and data driven insights for process efficiencies
Proven ability to manage and prioritize multiple, diverse projects simultaneously.
Excellent verbal and written communication skills to co-ordinate effectively with partners, project & testing teams and bridge the communication gaps.
Excellent problem solving, interpersonal communication , project and time management skills while being extremely detail oriented
Preferred qualifications, capabilities, and skills
Bilingual skills in English and Spanish
$87k-117k yearly est. Auto-Apply 60d+ ago
Business Analyst
Comp Compworks
Systems analyst job in Delaware
Req number:
R6930
Employment type:
Full time
Worksite flexibility:
HybridWho we are
CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
Job Summary
We are looking for a motivated Business Analyst ready to take us to the next level! If you have a strong organizational mindset and a passion for driving projects to successful outcomes and are looking for your next career move, apply now.
Job Description
We are looking for a Business Analyst to help drive projects to successful outcomes. This position will be a full-time contract and hybrid with a minimum expectation of 3 on-site days a week in Newark, DE.
What You'll Do
Execute key delivery activities to ensure project milestones are met; collaborate where needed
Drive business requirements gathering and management.
Monitor and report on project progress
Manage project documentation (e.g., plans, RAID log) and ensure all records are up to date
Schedule and organize meetings, including preparation of agendas and materials
Take detailed meeting minutes and distribute them promptly to stakeholders
Identify and manage risks and issues effectively
Build and maintain critical client relationships
Become a subject-matter-expert on implemented solutions; support training and adoption
What You'll Need
Required:
1-2 years of experience in project management or similar role
Strong organizational skills with the ability to manage multiple priorities
Excellent communication skills, both written and verbal
Knowledge of project management methodologies (e.g., Agile, Waterfall)
Proactive and collaborative approach to teamwork and problem-solving
Ability to use Microsoft Suite, Power BI for dashboards, and SharePoint
Ability to learn new applications quickly and effectively
Physical Demands
Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
#LI-GR1
Reasonable accommodation statement
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111.
$85,000 - $100,000 per year
The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
$85k-100k yearly Auto-Apply 5d ago
Business Analyst, ServiceNow CMDB and Discovery
Cardinal Health 4.4
Systems analyst job in Dover, DE
**_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.
Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.
We are seeking a highly skilled **Business Analyst** with expertise in **ServiceNow** **Configuration Management Database (CMDB), ServiceNow Discovery and Service Now Service Mapping** . In this role, you will act as a bridge between business stakeholders and technical teams.
**Key Responsibilities**
**Requirements Gathering & Analysis**
+ Collaborate with stakeholders to gather and analyze business requirements for CMDB, Discovery and ServiceMapping
+ Create process flows, data models, and wireframes to document requirements clearly.
+ Translate business needs into functional and technical specifications and create user stories in ServiceNow Agile.
+ Collaborate with developers to ensure requirements are clear and concise for development
**Testing, Documentation and Training**
+ Create and execute test cases; manage UAT with stakeholders and obtain user acceptance sign-off.
+ Maintain documentation including workflows, data dictionaries, and training materials.
+ Leverage business knowledge to drive process improvements and enhance system usability.
+ Provide trainings to stakeholders
**ServiceNow Expertise**
+ Configure and optimize CMDB data models to ensure data integrity and compliance with enterprise architecture standards.
+ Support CI lifecycle management and maintain accurate CI relationships.
+ Work closely with ServiceNow developers and architects to implement solutions.
+ Conduct surveys, gap analysis and recommend improvements to existing ServiceNow processes.
**_Qualifications_**
+ 4-8 years of experience, preferred as a Business Analyst in ITSM environments preferred.
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ Minimum 2 years hands-on experience with **ServiceNow** **CSDM** , **CMDB, Discovery and Service Mapping preferred**
+ ServiceNow certifications (CSA, CIS for CMDB/Discovery).
+ ITIL v3/V4 Foundation certification.
+ Experience implementing systems using Agile methodology.
+ Strong analytical, problem-solving, and communication skills.
+ Proficiency in tools such as Lucid charts, MS Word, MS Excel, Power point and collaborative platforms like Google Drive.
**_What is expected of you and others at this level_**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ May contribute to the development of policies and procedures
+ Works on complex projects of large scope
+ Develops technical solutions to a wide range of difficult problems
+ Solutions are innovative and consistent with organization objectives
+ Completes work; independently receives general guidance on new projects
+ Work reviewed for purpose of meeting objectives
+ May act as a mentor to less experienced colleagues
**Anticipated salary range:** $93,900 - $135,600
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 2/5/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$93.9k-135.6k yearly 27d ago
Business Analyst
Arete Technologies 4.5
Systems analyst job in Dover, DE
Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients
We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs.
our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.
Job Description
Short Description:
The Business Analyst is responsible for the set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization.
Description:
Resource needed for the identification of available references, data sources and data transport methods, development of business scope and business requirements supporting Delaware's Division of Public Health Zika initiative. The objective of this initiative is the development of detailed Business Requirements that can be leveraged for the design, development and or procurement of a technical solution that will allow Delaware to best manage Zika related initiatives.
This phase will focus on gathering business requirements and creating an online design Web-based form to capture the Zika Pregnancy Registry form variables (maternal health history, assessment at delivery, infant health follow-up, and case investigation) that will be available for online completion and submission by healthcare providers.
The business analyst who will work with OIDE epidemiologists, informatics, and surveillance staff to develop detailed business requirements, project charter, and business case (IT processes required by the state of Delaware).
An ideal business analyst will have prior proven experience in creating the web-based form. While it is not required, it is a highly desired ability.
Primarily, the business analyst will conduct a workflow analysis to map disease investigation form variables to their data source (provider's EMR, hospital EMR, vital records, epi investigation, etc.), create a data dictionary, and propose a health information technology based solution. This position will compile the information to draft an RFP for the technical solution.
This business analyst may be called upon to communicate EHR (electronic health records) and/or PHR (public health record) related issues w/ DPH partners
The candidate should have prior:
Experience w/ Public Health
Experience w/ data transport - xml, hl7 web services sftp etc
Experience w/ EMR (Electronic Medical records - HER (Electronic Health Records
Experience facilitating meetings
Experience data mapping
Experience creating detailed requirements
Experience creating workflows
Experience creating a data dictionary
Additional Information
Best Regards,
Amrit Lal
$67k-93k yearly est. 60d+ ago
Business Analyst
Tata Consulting Services 4.3
Systems analyst job in Newark, DE
Must Have Technical/Functional Skills * Primary: Business Analyst * Secondary: Agile tools, Mainframe * Experience: 5 to 10 years Roles & Responsibilities * 5+ years of experience in a technology delivery team as a Business Analyst and/or Project Manager.
* Required experience with delivery of systems/applications in the Agile environment, including various Agile ceremonies such as PI planning and retrospectives.
* Working knowledge with COBOL 370, EZTrieve Plus, JCL/PROCS, FILEMANAGER, IBM Utilities such as SYNCSORT, SUPERC, COMPAREX, IEBGENER, and IMS DC/DB, VSAM / DB2, NDM, CA7 Scheduler and ISPW.
* Candidate must be proven as a confident and creative problem-solver who can drive interaction with resources as well as working independently to research and resolve issues.
* Candidate must be a self-starter, able to work independently, with a willingness to learn without being reluctant to ask questions of either business or technology partners.
* Hands on experience in delivering technical solutions, including the coordination of end-to-end project deliveries from requirement gathering through testing.
* Requirements gathering into Business Requirements Documents, wireframes, epic and story writing, flow diagrams, data mapping, test plans, use cases and scenarios.
* Demonstrable experience providing subject matter expertise within the technical (and some business) domain to support scope and requirement decisions.
* Experience agile development teams comprised of developers, scrum masters, analysts, product owners, testers.
* Experience with tools such as JIRA, SharePoint, WIKI, ALM for requirements and SDLC, knowledge sharing and documentation of requirements, and issue tracking.
* Candidate needs to be a strong communicator with great communication skills.
* Financial Services / Banking industry experience a plus.
* Fraud Detection, Prevention, Servicing, and/or claims experience a plus.
* Bank of America change management procedures and project tracking tools.
The Fraud Technology team is looking for a mid-level Business Analyst. Requirements include 5-8 years of technical experience (preferably in the financial industry), with a minimum of 4 years of experience with the agile methodology. The Business Analyst is responsible for learning and speaking to the technical components and systems in order to drive project delivery for multiple concurrent projects by capturing and supporting delivery of business and/or system requirements to accomplish business goals. Key responsibilities include working with stakeholders to understand their needs, capture their requirements, perform impact analysis, and then working closely with multiple Development Teams to refine the requirements into specifications that can be executed by the team. Individuals in this role need to work independently to quickly gain a working knowledge of the business/technical domain and the main applications within that domain. This role is also responsible for working across different development teams to manage releases into different environments, including production. Candidates will be responsible for ensuring there is a full traceability from requirements to implementation to testing to production releases and post-production validation. Candidates must have excellent communication and inter-personal skills to engage and influence teams across multiple organizations.
TCS Employee Benefits Summary:
* D iscretionary Annual Incentive.
* Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
* Family Support: Maternal & Parental Leaves.
* Insurance Options: Auto & Home Insurance, Identity Theft Protection.
* Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
* Time Off: Vacation, Time Off, Sick Leave & Holidays.
* Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range : $95,000-$125,000 a year
$95k-125k yearly 13d ago
Business Analyst
Raasinfotek 4.1
Systems analyst job in Newark, DE
Raas is a full spectrum global Information Technology services company, providing end-to-end business solutions to our global clientele - collaborating with them to design, develop and implement solutions to add value to their business.
For close to Five years now, we have consistently contributed to the business growth of our customers which is why, we consider engagements with our customers as an enduring relationship and work towards adding value to our customer's business growth. Some of our customers have been associated with us for close to 2 years, which is a testament to our commitment, value and customer focus - and their trust in us
Job Description
Mandatory Technical / Functional Skills :
Deep knowledge of specific technologies and new and current architectures
Skills in object, data, and / or process modeling, business process design (2-4 yrs)
Lean/Agile development experience (2+ yrs)
Strong; Demonstrated experience supporting requirements, data and systems analysis in Ecomm Domain
Good negotiation, facilitation, and consensus building skills; experience with public speaking
Provides clear concise communication with project team and mid-level management
Atleast 2 years Retail domain experience
Roles and responsibility:
• Defines solutions (requirements, designs, services, recommendations) to business/systems problems and owns the integrity of the solution through customer acceptance and final disposition of solution.
• Responsible for the development, maintenance, management, and delivery of technical information or
• documentation to the appropriate audiences in the appropriate Grainger standard formats.
• Includes interface with management, users, and information technology professionals to create high-level conceptual solutions to business problems. Usually possesses significant knowledge in one or more business functional areas.
• BSA's involved in agile projects will be expected to have responsibilities throughout the project lifecycle.
• Desirable Technical / Functional Skills:
Requirements definition and traceability
Served as BSA on multiple project lifecycles; Demonstrated experience in industry
QA and testing phase experience
3+ years of project experience in the quality assurance and testing phases of projects
Experience working in tools like Jira, Confluence, wiki
Total experience in required skill (years) 7
>candidate should be open to relocate
Qualifications
BS/MS or MBA
Additional Information
All your information will be kept confidential according to EEO guidelines.
$67k-93k yearly est. 15h ago
Business Analyst
Collabera 4.5
Systems analyst job in Newark, DE
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
• Liaison between the lines of business and the Development team. Analyzes Business Requirements to understand the business needs and to determine how their applications can best functionally fulfill those needs.
• Combine knowledge of what the business wants with knowledge of how the systems are built and used to create a functional designs across applications.
• This high level functional design is used by BAs of all levels within the group as a basis for their low-level functional design. Responsible for coaching and mentoring less experienced team members.
• This position should typically be used for an advanced or lead level resource.
• Review and update all BCBS (Basel Committee for Bank Supervision) documentation to ensure completeness.
• Complete detailed process flows in MS Visio for all team functions with highlights of key controls and process ownership.
• Lead closure of several documentation deliverables around data transformation rules impacting metrics discussed in periodic line of business affirmation calls.
• Identify and document all user tools (UTs) developed in MS office products including addition of change logs and user manuals for UTs deemed critical.
• Rebuild the team's standard operating procedures to ensure completeness and consistency due to several recent technological and operating model changes. All procedures should meet BCBS requirements.
• Lead forum to review and close out IRR issues list and participate in weekly MIS call to discuss results.
Qualifications
• Project Management
• Business Analysis
• Data Management
• Powerpoint
• Visio
• Advanced Excel
• VBA
• Financial Control
• Asset and Liability Management
• Interest Rate Risk - nice to have
Additional Information
To know more on this position or to schedule an interview please contact;
Angela Galang
************
$72k-100k yearly est. 60d+ ago
Business UAT Analyst I - Campaign Testing - BILINGUAL SPANISH REQUIRED
Jpmorgan Chase & Co 4.8
Systems analyst job in Wilmington, DE
JobID: 210683645 JobSchedule: Full time JobShift: : Join the team that makes every Chase Card campaign shine! As a Business UAT Analyst, you'll be the quality champion behind the scenes, ensuring our marketing messages wow customers-whether they land in a mailbox or pop up online.
As the Business UAT Analyst I - Campaign Testing within the Card marketing validation team, you will be responsible for developing and maintaining test scenarios, test plans, and test cases used for testing. You will collaborate with Card Marketing, Marketing Channel Execution, and Card Legal, Compliance, and Controls teams to ensure marketing materials are accurate, compliant, and functional. Your role will involve creating testing strategies, preparing test cases, conducting testing, and reviewing results for final campaign manager sign-off. You will interact with campaign management, project management, and development teams to develop a strong understanding of the project/campaign and testing objectives.
Job responsibilities
* Interact with campaign management, project management and development teams to develop a strong understanding of the project/campaign and testing objectives.
* Develop and lead the test strategy/effort and generate scripts to perform testing cycles both manual and using automation.
* Review campaign requirements, specifications, user documentation, help files, and other project documentation - job aids/procedures to assure quality of the test suites to be developed.
* Collaborate with appropriate business and technology leads to determine the acceptable range for test results and performance.
* Ensure proper version control and configuration management of all test objects developed and test environments used.
* Create and maintain the job aids & procedures associated with the testing standards and used by Card marketing validation team.
* Support production deployment of campaigns and perform validation testing during the off-hours/weekend release windows.
* Identify process gaps and streamline processes to improve efficiency.
Required qualifications, capabilities, and skills
* Possess Bilingual Spanish capabilities
* Minimum 4 years of experience in E2E campaign testing across emails, Direct mail, microsites with strong collaboration, project management skills
* Experience in campaign processes and ability to understand various channels of communications to customers with strong attention to detail and problem solving skills.
* Experience in execution of automated test suites with hands - on experience in both waterfall and Agile SDLC models
* Knowledge and experience on JIRA tool with data extraction and data driven insights for process efficiencies
* Proven ability to manage and prioritize multiple, diverse projects simultaneously.
* Excellent verbal and written communication skills to co-ordinate effectively with partners, project & testing teams and bridge the communication gaps.
* Excellent problem solving, interpersonal communication , project and time management skills while being extremely detail oriented
$97k-126k yearly est. Auto-Apply 60d+ ago
Business Systems Analyst
Zenith Mind
Systems analyst job in Wilmington, DE
We, at Zenith Mind Inc, have an exciting contract opportunity for a Business Analyst to join our client's team. You will be responsible for working with the business units to coordinate various software implementation activities between the business owners and technical teams. You will also work closely with SMEs to ensure business requirements are met.
Requirements -
A minimum of 5 years of experience in business analysis or a related field.
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
Excellent documentation skills.
Work closely with PMO in Scrum of Scrum to solve dependencies and Sprint Issues.
Familiarity with data interfaces for import/export of data
Familiarity with automation of business processes
Develop training material and facilitate learning sessions.
Excellent at relationship building and ability to communicate, present to a wide range of people.
Skillset - Business Analysis, Product Analyst, Agile, Scrum, wireframe designs and mockups, JIRA, ALM, MS Project
$62k-87k yearly est. 60d+ ago
Business Systems Analyst (Permanent / Full time )
Tectammina
Systems analyst job in Wilmington, DE
Relevant Experience (in Yrs): 5-7 Yrs Technical/Functional Skills: 1. Analysis of current and future system 2. Requirement capturing 3. Feasibility study 4. Data Mapping (Source to target) 5. Functional Spec/BRD Preparation 6. Should have strong analytical skills
7. Very Good PL/SQL knowledge
8. Very good communication(Verbal/written)
9. Knowledge of .Net (Added Advantage)
10. Excellent documentation skills
11. Strong knowledge of Pensions
12. Data Migration project experience
Roles & Responsibilities:
1. Analysis of current and future system
2. Requirement capturing
3. Feasibility study
4. Data Mapping (Source to target)
5. Functional Spec/BRD Preparation
6. Should have strong analytical skills
7. Very Good PL/SQL knowledge
8. Very good communication(Verbal/written)
9. Knowledge of .Net (Added Advantage)
10. Excellent documentation skills
11. Strong knowledge of Pensions
12. Data Migration project experience
Generic Managerial Skills
Education:
Bachelors
Qualifications
please share your profile to *****************************
Additional Information
Job Status: Full Time / Permanent
Eligibility: EAD GC/ GC/ US Citizen
Share the Profiles to
****************************
Contact: ************
Keep the subject line with Job Title and Location
$62k-87k yearly est. Easy Apply 15h ago
Business Analyst
Inizio Partners Corp
Systems analyst job in Wilmington, DE
Key Responsibilities
Coordinate across functional groups to review and interpret business issues and needs to develop accurate Business Requirements
Perform requirements analysis
Evaluate business processes, develop and implement robust solutions and identify areas of improvement
Lead multi-functional group reviews of issues and process to successfully drive initiatives to completion
Complete documentation of initiatives and communicate status and results
Ensure initiative documentation is complete, accurate, and sored for validation and auditing
Gather critical information from meetings and assist in developing and communicating reporting to business groups and management
Work closely across internal business groups and Technology and external vendors
Ensure solutions meet the business needs and requirements
Effectively manage projects including developing plans and monitoring performance
Prioritize initiatives based on regulatory, financial, and customer impact; escalate as necessary
Serve as a point of contact and liaison between stakeholders
Ensure timely and accurate completion of initiatives
Research data required to properly execute queries
Work in a controlled environment to mitigate risk and provide accurate and timely results by following controlled processes
Additional Responsibilities
· Ensure query business requirements, structure, output, and approvals are captured and stored for audit and review
· Partner with other teams to develop and maintain relationships by engaging stakeholders to establish credibility, solve problems, build consensus and achieve objectives as required
· Assist to coordinate efforts to investigate exceptions and errors with regard to business processes to identify root cause and solutions
· Assist in identifying and/or resolving risk and controls issues impacting the business, including assisting in the conducting of control reviews or gap analyses for existing processes as needed
· Review, analyze, and prioritize initiatives, transactions, and processes that have compliance and regulatory impacts
· Coordinate and collaborate with various functions / departments and project teams across multiple locations
· Partner with other teams to develop and maintain relationships by engaging stakeholders to establish credibility, solve problems, build consensus and achieve objectives
· Design/re-design for continuous improvement using Agile, Lean & Six Sigma principles and methods
Skills and qualifications
· Bachelors degree and/ or equivalent work experience
· Financial Industry experience preferred
· 3+ years of relevant Business Analyst experience
· Exceptional analytical and conceptual thinking skills
· Sense of ownership and pride in performance
· The ability to influence stakeholders of all levels and work closely with them to develop solutions
· Excellent documentation skills
· Experience in creating Business Requirements, reports, and presentations
· Highly motivated, energetic, personable, thorough, detail oriented, and ability to multitask
· Good problem-solving skills.
· Team player with the ability to work independently
· Excellent time-management, planning, and prioritization skills
· Extremely detail-oriented and ability to prioritize and see initiatives through to completion
· Able to work in a fast-paced organization and meet deadlines
· Proficiency with Microsoft products, MS Word, MS Excel SQL and MS Power Point
$62k-87k yearly est. 60d+ ago
ETL Business Analyst
Interaction24, LLC
Systems analyst job in Wilmington, DE
We are seeking a talented ETL Business Analyst to join our dynamic team. The ideal candidate will have a strong understanding of ETL mapping, data mapping, and data warehousing concepts, along with expertise in SQL. As an ETL Business Analyst, you will play a critical role in gathering, analyzing, and documenting business requirements for ETL processes, ensuring the successful implementation and delivery of data solutions.
Responsibilities:
Collaborate with stakeholders to gather and analyze business requirements for ETL processes
Translate business requirements into technical specifications and ETL mappings
Work closely with development teams to ensure the accurate and efficient implementation of ETL processes
Perform data analysis and profiling to ensure data quality and integrity
Create and maintain documentation related to ETL mappings, data models, and data dictionaries
Conduct testing and validation of ETL processes to ensure accuracy and. completeness
Provide support and troubleshooting assistance for ETL-related issues
Stay updated with industry best practices and emerging technologies in data warehousing and ETL
Requirements
Bachelor's degree in Computer Science, Information Systems, or related field
Proven experience as a Business Analyst in ETL projects, with a strong understanding of ETL mapping, data mapping, and data warehousing concepts
Proficiency in SQL for data analysis and querying
Experience with ETL tools such as Informatica, Talend, or SSIS is a plus
Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions,
$62k-87k yearly est. 60d+ ago
Sr Principal Business Applications Analyst
UKG 4.6
Systems analyst job in Dover, DE
Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
Job Summary
We are seeking a strategic and results-driven Business Applications Analyst to drive and manage cross-functional transformation initiatives that align with our company's strategic objectives. This role requires a dynamic leader with a proven ability to transform business processes and functions through effective cross-functional teaming, rigorous program management, and exceptional communication. The ideal candidate will serve as a thought leader and change agent, driving innovation and operational excellence across the enterprise.
Key Responsibilities
- Thought Leadership: Recommend creative and innovative solutions to strategic business problems leveraging industry best practices and insights from the analysis of internal and external data.
- Operational Improvements: Identify inefficiencies and lead efforts to streamline operations and improve productivity.
- Strategic Initiative Execution: Partner with Business Leads to support the planning, execution, and delivery of enterprise-wide transformation initiatives, ensuring alignment with strategic goals.
- Cross-Functional Collaboration: Lead teams across departments (e.g., Sales, Finance, Operations, Product, Technology) to ensure seamless integration and execution of transformation efforts.
- Program Management: Create project plans, manage timelines, budgets, risks, and resources, and ensure successful delivery of transformation projects.
- Change Management: Design and implement change management strategies to support adoption and sustainability of new processes and technologies.
- Stakeholder Engagement: Communicate effectively with stakeholders at all levels to ensure transparency, alignment, and buy-in.
- Performance Monitoring: Track metrics that will monitor the success of transformation initiatives; adjust strategies based on performance data.
- Communication & Reporting: Prepare and deliver clear, concise updates to stakeholders and leadership. Create visualizations and presentations to communicate project status, risks, and recommendations.
Qualifications
- 10+ years of experience in program management, business transformation, or strategic operations.
- Proven track record for partnering with cross-functional teams and delivering significant business impact (e.g., Finance, Sales, Operations, Product Development, Customer Experience, Customer Success or Cloud), with a strong understanding of their KPIs and operational models.
- Exceptional organizational, analytical, and problem-solving skills.
- Strong interpersonal and communication skills, with the ability to influence and lead cross-functional teams.
- Project Management certification (e.g., PMP, Agile, Lean Six Sigma) strongly preferred.
- Experience with enterprise project management tools (e.g., Asana, MS Project, Smartsheet). Service Now SPM a plus.
Success Metrics
- Measurable improvements in operational efficiency, customer satisfaction, and profitability.
- Positive stakeholder feedback and high adoption rates of new processes or systems.
- Timely and on-budget delivery of transformation projects.
Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster (**************************************************************************************************
UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** .
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** .
The pay range for this position is $145,600.00 to $200,000.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *********************************************
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
$145.6k-200k yearly 3d ago
Business Analyst
Simpliigence
Systems analyst job in Dover, DE
Gather and analyze business requirements and translate into technical solutions.
Work with cross -functional teams to architect scalable Salesforce applications and ensure alignment with organizational goals.
Develop and oversee project deliverables, including business process flows, user stories, and system configuration documentation.
Design, develop, and implement highly scalable Salesforce.com applications using Apex, SOQL, SQL, VisualForce, and Data Loader.
Define deliverable structures and manage quality of deliverables.
Ensure applications meet business and functional requirements.
Develop and execute test plans and test cases for unit and system testing using Jira.
Master's degree in Science, Technology, or Engineering (any); or Computer Applications is required.
Work location: Dover, DE and various unanticipated locations throughout the U.S.
Send Resume to HR Dept., Simpliigence, Inc., 8 The Green, Suite A, Dover, DE 19901.
Should the candidate accept employment with Simpliigence, Inc., the referring employee will be eligible to receive an award of $1,000.00 for the successful referral.
$62k-87k yearly est. 60d+ ago
Business Analyst - Functional
Ask It Consulting
Systems analyst job in Wilmington, DE
Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction.
Job Description
Title: Business Analyst - Functional
Position Type: 6+ Contract
Location: Wilmington, DE 19801
******MUST HAVE STRONG FINANCIAL BACKGROUND RELATED TO ASSET MANAGEMENT AND TRUST ACCOUNTING.******
Core Responsibilities:-
Works with various business users and stakeholders to review current processes and systems to fully understand and document the current environment.
Working with the IT Tech Lead, Project Manager and developers you will contribute towards the final state of the new software solution and workflows.
This role is core to capturing and translating business requirements for consumption by the development team.
You will also partner with the QA team to ensure requirements are tested in the test plan.
Qualifications
Base Qualifications:-
· 6-10 years' experience in technology/system analysis or operational support environment or equivalent combination.
Technical Skills:-
· Gathers information from the clients, stakeholders and development team.
· Develops appropriate requirement specifications for the project.
· Liaison between the client and the development team.
· MS Office Proficiency.
· Project Management Software Skills (i.e. MS Project, MS EPM).
· Excellent problem solving and troubleshooting skills.
· Must have strong written and verbal communication skills.
Additional Information
Thanks & Regards,
Neeraj Kumar
|
Sr. Technical Recruiter
************ X 4407
neeraj.kumar@askitc. com
$75k-104k yearly est. 15h ago
Lead Business Systems Solutions Analyst
Lumen 3.4
Systems analyst job in Dover, DE
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
Consulting-level, technical professional. We are seeking an individual with a passion for cloud AI/ML initiatives, eager to drive innovation and leverage cutting-edge technologies to solve complex problems. Experience in a specialty or professional field and strong business acumen. Understands advanced principles, theories, and concepts. Works on complex or unique issues and leverages critical thinking skills to resolve problems. Exercises broad latitude in determining and executing objectives and approaches to assignments. Acts independently toward general results. Empowered to modify or adapt standard procedures to meet different situations. Contributes to the establishment of the organization's strategic goals.
**The Main Responsibilities**
- Enhances the alignment between business processes and information technology
- Facilitates broad discussion to align business units to common solutions
- Coaches subject matter experts through the program or project lifecycle to ensure execution
- Responsible for actively resolving day-to-day technology needs, including system or process analysis
- Understands technical problems and solutions in relation to the current, as well as the future business environment
- Suggests plans to integrate new and existing processes
- Provides input and supports planning and prioritization for business process engineering related activities
- Identifies processes for improvement
- May need to document existing processes
- Identifies and analyzes gaps between current processes and the desired stated
- Develop process performance measures and plans the transition to a new process
- Provides counsel and leadership on future use of technology and business process improvements
**What We Look For in a Candidate**
- Bachelors degree or equivalent education and experience.
- 5-10 years related experience.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$103,711 - $138,281 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$108,896 - $145,195 in these states: CO HI MI MN NC NH NV OR RI
$114,082 - $152,109 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (****************************************************
Bonus Structure
\#LI-Remote
Requisition #: 340577
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
$114.1k-152.1k yearly 35d ago
SCADA Systems Analyst
Cuc Corporate Brand
Systems analyst job in Delaware
Career Opportunity
SCADA SystemsAnalyst
What makes us great:
At the heart of our Company is a dedication to delivering energy that drives progress. We put people first, work to keep them safe and build trusting relationships.
Your role in our success:
The SCADA SystemsAnalyst supports daily, weekly, and monthly SCADA measurement needs across multiple business entities. This role ensures accurate and seamless data flow from the field RTUs (remote terminal units) through SCADA software for operational and compliance reporting. This role will serve as an SME (subject matter expert) for all SCADA software and act as the primary cyber liaison for SCADA-related systems.
What you'll be working on:
Manages software version, coordinate TIP approvals, and lead upgrades or new software implementation
within the SCADA environment for all SCADA software (GeoSCADA, ACM, FlowCal, GCR, Talon, Kepware,
Poems, etc)
Serves as lead cyber point of contact for SCADA-related matters; attend routine cybersecurity meetings;
coordinate with software vendors on risk mitigation efforts; support internal patching schedule with
routine reboots of all SCADA PCs (50 + machines, twice monthly) without impacting operations
Monitors trending alarms (run ratio, communication issues, etc); investigate alarm source and determine
if field response is needed; resolve as able; communicate any measurement adjustments to appropriate
teams
Performs daily and weekly reviews of measurement data (including RNG reports from RTUs) (review,
update, and push data with communication as needed); finalizes monthly RNG measurement reporting
and gas quality data; report findings to scheduling teams and RNG manager; finalize monthly
measurement across all business entities
Provides recommendations to leadership on upgrades or replacement of various software to improve the
system reliability of the SCADA System(s)
Assists in developing, writing, and maintaining all Standard Operating Procedures, related to SCADA
operations
Provide backup support for daily scheduling functions for Transportation Services team
Who you are:
Associate's in Computer Science, Information Technology, Electrical/Mechanical/Industrial Engineering; Bachelor's Preferred
Three (3) years' experience in any of the following: SCADA systems, measurement operations, or data analysis
Must be detail oriented and technically proficient
Strong understanding of FlowCal, GeoSCADA and related software programs
Be familiar with cybersecurity protocols and patching schedules
Excellent communication and organizational skill
Strong problem-solving skills with a focus on efficiencies and finding new solutions
Standard driver's license
What's in it for you? Joining the CUC team will get you:
Competitive base salary
Fantastic opportunities for career growth
Cooperative, supportive and empowered team atmosphere
Annual bonus and salary increase opportunities
Monthly recognition events
Endless wellness initiatives and community events
Robust and customizable benefit packages-choose what works best with your life. Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE!
Paid time off, holidays and a separate bank of sick time!
Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may email ****************.
$66k-86k yearly est. 11d ago
Lead CAPA System Specialist
Hologic 4.4
Systems analyst job in Newark, DE
Hologic is seeking a Lead CAPA System Specialist to be the principal expert driving excellence in our Corrective and Preventive Action (CAPA) processes. In this high-impact individual contributor role, you will partner with the QMS Manager to enhance the CAPA system, lead complex investigations and remediation efforts, and build CAPA capability across the organization. You'll apply deep QMS and CAPA expertise, advanced problem-solving skills, and strong cross-functional influence to resolve complex quality issues and ensure sustainable, compliant solutions. If you thrive in a fast-paced, highly visible, regulated environment and want to shape how CAPA is executed across the division, this role is for you.
Knowledge
Deep end-to-end understanding of CAPA processes: intake, risk/escalation assessment, investigation, root cause analysis, action planning, implementation, and effectiveness checks.
Strong working knowledge of FDA 21 CFR 820 and ISO 13485, with emphasis on CAPA, nonconformance management, complaints, and management review.
Broad understanding of Quality Management Systems (QMS) and how CAPA connects to other processes (e.g., audits, NCs, field actions, PMQA).
Familiarity with global quality regulations and expectations regarding CAPA in audits and inspections (e.g., FDA, Notified Bodies).
Beneficial: Experience with Agile or equivalent Product Lifecycle Management (PLM) systems.
Beneficial: Understanding of statistics and basic statistical analysis for CAPA metrics, trend analysis, and risk evaluation.
Skills
Proven ability to lead cross-functional CAPA activities and manage multiple CAPA workstreams simultaneously.
Expert in CAPA methodologies, including root cause analysis techniques, effectiveness verification, and design of sustainable corrective actions.
Strong analytical and problem-solving skills to interpret complex quality data, identify systemic risks, and prioritize improvement opportunities.
Ability to develop, maintain, and communicate CAPA metrics, dashboards, and reports to monitor process health and drive continuous improvement.
Excellent technical writing skills for authoring CAPA records, procedures, remediation plans, and regulatory documentation.
Strong written and verbal communication skills, including clear executive-level updates and presentations to director-level leadership.
Capable of modifying, maintaining, and creating procedures, tools, and training materials related to the CAPA system (CAPA “toolbox”).
Experience supporting or leading internal and external audit workstreams as a CAPA Subject Matter Expert (SME).
Behaviors
Models Hologic's quality values, promoting defect prevention, reduction of variation and waste, and a culture of continuous improvement.
Operates with a high degree of independence, using sound judgment in selecting methods and techniques to solve complex problems.
Highly organized, able to manage complex, multi-threaded remediation efforts and CAPA programs in a fast-paced environment.
Proactive, adaptable, and comfortable in a high-visibility role with competing priorities and tight timelines.
Collaborative and influential, working effectively with junior staff, peers, and leaders across QMS, Operations, R&D, Supply Chain, and other functions.
Mentors and coaches junior staff in CAPA and quality system fundamentals, building organizational capability.
Promotes accountability and ownership, ensuring CAPAs are thorough, timely, and sustainable, and championing a strong quality and compliance culture.
Experience
Technical Bachelor's Degree required (e.g., Engineering, Quality, Life Sciences, or related technical discipline). Master's degree preferred.
8+ years of relevant experience with a Technical Bachelor's degree, or 6+ years with a Master's degree in a technical or engineering-related field.
Significant experience leading CAPAs and remediation efforts in a regulated environment, ideally in the medical device industry.
Experience supporting remediation in response to audits, inspections, or enforcement actions and/or driving continuous improvement initiatives.
Demonstrated experience acting as a CAPA SME in internal and external audits and inspections.
Beneficial: Experience with PLM systems (e.g., Agile) for managing CAPA and quality records.
Why join Hologic?
We are committed to making Hologic the destination for top talent. For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career.
The annualized base salary range for this role is $107,200-$167,700 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, education, business needs and market demand.
Agency and Third-Party Recruiter Notice
Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.
Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.
#LI-NT1
$107.2k-167.7k yearly Auto-Apply 5d ago
Analyst, Life Sciences Consulting
Norstella
Systems analyst job in Dover, DE
**About Us** We set out to develop a health care innovation organization that could separate the background "noise" from what warrants investment in our highly complex, rapidly evolving marketplace lacking transparency to enable our pharmaceutical and biotech clients to make better decisions and flourish.
Today, ten years later, we are the preeminent U.S. market access oncology and specialty strategy partner, grounded in the structure and logic of the strategy consulting discipline, bolstered by our robust data set continuously enriched via our unequaled specialty access panel of the most highly influential access and value influencers in the U.S.
With a unique staffing model of highly structured and collaborative creative thinkers akin to an oncology and specialty think tank, we have increasingly come to be viewed as an influencer in our industry. At the interface of clinical, economic, and operational evolving needs, the Dedham Group has become the go-to resource for addressing the challenges faced by the world's leading life sciences organizations.
Now, The Dedham Group is proud to be a part of Norstella (*************************** . Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.
Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:
- Accelerate the drug development cycle
- Assess competition and bring the right drugs to market
- Make data driven commercial and financial decisions
- Match and recruit patients for clinical trials
- Identify and address barriers to therapies
Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.
**About the Analyst:**
The Analyst position at TDG is a rare and exciting opportunity for junior team members who are extremely smart and ambitious looking to further their careers in the Life Sciences industry and strategy consulting. Analysts will work on projects addressing the reimbursement, pricing, demand creation, health policy, health economics and market strategy needs of clients.
Analysts will support all levels of consulting projects and business development work including:
+ Market research (primary and secondary research)
+ Data analysis
+ Report and presentation development
+ Strategy assessment and commercial insight
+ And other duties as assigned
**Requirements**
**Our ideal candidate has:**
+ Chemistry, Physics, Biochemistry, or Bioengineering degree from a top-tier university
+ 1-3 years of experience in consulting or related fields within the Life Sciences industry
+ Entrepreneurial and collaborative attitude
+ Excellent time and project management skills
+ Superior skills in using MS Office (particularly PowerPoint and Excel)
+ Strong communication and analytical skills
**Benefits**
+ Medical and prescription drug benefits
+ Health savings accounts or flexible spending accounts
+ Dental plans and vision benefits
+ Basic life and AD&D Benefits
+ 401k retirement plan
+ Short- and Long-Term Disability
+ Paid parental leave
+ Paid time off
_The expected base salary for this position ranges from_ **_$80,000_** _to_ **_$100,000._** _It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus._
**_Please note- all candidates must be authorized to work in the United States. We do not provide visa sponsorship or transfers. We are not currently accepting candidates who are on an OPT visa._**
**The Guiding Principles For Success At Norstella**
**01: Bold, Passionate, Mission-First**
We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do.
**02: Integrity, Truth, Reality**
We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn't. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.
**03: Kindness, Empathy, Grace**
We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication.
**04: Resilience, Mettle, Perseverance**
We will persevere - even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.
**05: Humility, Gratitude, Learning**
We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking.
_The Dedham Group is an equal opportunity employer. All Job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.