Business System Analyst
Systems analyst job in Burbank, CA
Required Skills & Experience
· 3 - 5+ years of experience as a Business Systems Analyst
· Must have experience working on large scale projects as well as handling day-to-day operational requests from the business
· Knowledge of Waterfall and Agile/Lean methodologies
· Experience in converting business requirements and functional requirements to use cases, process flow diagrams, traceability matrixes, user stories with acceptance criteria
· Demonstrated ability to engage both developers and business partners to achieve target outcomes
· Ability to successfully manage multiple tasks at any given point, strong relationship building skills & communication skills
· Experience writing and creating SQL queries from scratch & running those queries
· Data analysis experience - able to run SQL queries & analyze the data as to why things are occurring (ETL, MySQL, MDM,)
· Understanding of web services, how systems interact with each other, and service-oriented architecture
· Ability to conduct cost/benefit analysis
· Business case/justification development & solutioning experience
· Process flow modeling techniques and methods
· Experience and exposure to a range of technical environments (Java, MDM, Angular, ETL, MySQL)
· Strong consensus building communication skills
· Bachelor's degree in computer science, Information Systems, or other related field as well as equivalent work experience
Nice to Have Skills & Experience
· Master's Degree
Job Description
A large entertainment/healthcare client is looking for a Business Systems Analyst to join the IT Applications and Developments support team. This individual will be supporting two new modernization projects across their pension plan system and complience audit department working heavily with development teams and the business & seamlessly bridging that gap. This individual proven experience running SQL queries from a wrok bench and creating SQL queries from scratch themselves. This individual should also understand how web services work, how systems interact with eachother, and able to make connections and understand service oriented architecture. Gathering requirements, working with various teams, data analysis, troubleshooting, working with development teams, and creating new solutions for the business, and creating detailed documentation from scratch (user stories, process flow diagrams, traceability matrixes, etc.). Previous experience working with Postman and transactional systems would be a huge plus. Ideally this individual will also bring strong intangibles to the team while being detail oriented, inquisitive, enthusiastic, accountable, and solution oriented.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Technical Business Systems Analyst (Workday)
Systems analyst job in Los Angeles, CA
Technical Business System Analyst (Workday)
Employment Type: Full-Time/Direct Hire
Workplace Environment: Hybrid (3days Onsite, 2 Days WFH)
Industry: Retail
Compensation: $130,000 - $175,000
OVERVIEW:
We're looking for a Workday Technical Business Systems Analyst to support and enhance the company's HRIS ecosystem. This person will focus primarily on Workday integrations and technical design, partnering closely with HRIS, HR, architecture, and development teams to translate business needs into scalable technical solutions.
KEY RESPONSIBILITIES:
Design and implement Workday integrations and configurations (Workday Studio, EIB, connectors).
Collaborate with architecture and development teams to translate business requirements into technical architecture and design.
Work with the HRIS team to support HR and payroll initiatives.
Build and maintain integrations between Workday and external systems (e.g., Okta, job application portals, banks).
Evaluate and select appropriate integration patterns (API, file drop, etc.) for SaaS-to-SaaS communication.
Contribute to ongoing Workday rollout - Phase 2 (Payroll, Compensation, Benefits) launching in January.
Provide input on Workday reporting and basic configuration.
REQUIRED SKILLS & EXPERIENCE:
Strong Workday technical experience, especially in integrations, configurations, and Workday Studio.
Understanding of ERP concepts and data structures.
Ability to design and document scalable technical solutions (not pure development, but strong technical acumen).
Hands-on experience with Workday integration tools (EIB, Studio, connectors).
Functional understanding of Workday HCM modules such as Core HR, Benefits, Payroll, Compensation, ect.
Familiarity with Workday reporting and analytics
Experience building or maintaining APIs and middleware integrations (Workday Studio preferred; Boomi, MuleSoft, or similar acceptable).
Solid understanding of Workday to Okta configuration.
Techno-functional mindset Business System Analyst; roughly 80% technical / 20% functional.
BONUS SKILLS & EXPERIENCE:
Experience in ERP domains like Oracle Financials & Supply Chain, or other ERP vendors such as NetSuite, SAP, Dynamics, ect.
Prior development background or experience working closely with developers.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Business Analyst II
Systems analyst job in Los Angeles, CA
CMP Services is seeking an experienced Business Analyst II to join our team supporting the Build-LACCD Program, one of the largest community college modernization efforts in the nation. The successful candidate will provide data-driven insights, process improvement, and project controls support for capital construction and facilities management initiatives.
Key Responsibilities
SME for department systems and system integration and implementation projects.
Reconcile financial accounts and reports. Identify discrepancies or inconsistencies and resolve expeditiously to maintain controls.
Prepare and/or review assigned financial statements, reports and analysis and address/ resolve issues.
Interface with District, internal and external auditors to respond to requests for information as assigned.
Identify errors and develop innovative approaches to ensure accuracy and timeliness of department deliverables.
Coordinate assigned month-end and year-end activities with stakeholders and campuses, including the accrual process.
Responsible for the journal entry process, debit/credit memos, etc. ensuring accuracy and timeliness. Includes the preparation and routing of such for approval as well as the maintenance and reconciliation of logs.
Approve/release invoices per accounting procedures and as assigned by Finance Manager.
Prepare and/or review, as assigned, vendor files or other supporting documentation for vendor payments.
Communicate with applicable construction and professional services vendors as needed.
Assist in processing of general contractor's payment analysis.
Work directly and effectively with the accounting team and other department personnel on bond related matters.
Evaluate and ensure bond compliance in regard to financial accounting, reporting and invoice payments.
Complete any bond related assignments as assigned by manager.
Minimum Qualifications
5-10 years of experience in accounting, finance, or related fields.
Bachelor's degree in business or related degree.
Experience in working with business enterprise or accounting systems.
Experience performing historical trends and analyze results.
Experience creating monthly financial reports and analyzing results.
Ability to work independently and in a team environment.
Ability to work in a fast-paced environment.
Ability to communicate and present effectively with all levels of an organization.
Intermediate proficiency in Excel, MS Word, and PowerPoint.
Ability to lead projects to successful conclusion.
Preferred Qualifications
Bond program experience
Construction program experience
Costpoint and/or Proliance experience
Why Join CMP Services?
Contribute to one of California's largest and most impactful educational infrastructure programs.
Work alongside a collaborative team committed to digital transformation and project excellence.
Competitive compensation and opportunities for professional growth.
📩 Interested candidates are encouraged to apply today and become part of a team that's shaping the future of education infrastructure.
#BusinessAnalyst #ProjectControls #DataAnalytics #ConstructionManagement #LACCD #CMPServices #HiringNow #LosAngeles
Systems Engineer
Systems analyst job in El Segundo, CA
The Opportunity: Are you looking for an opportunity to combine your technical skills with big picture thinking to make an impact on national security space missions? You understand your customer's environment and how to develop the right systems for their mission. Your ability to translate real-world needs into technical specifications makes you an integral part of delivering a customer-focused engineering solution. If this sounds like you, come join Booz Allen's strategic team to work on a top-priority space program.
On our team, you will work with Booz Allen colleagues, other support contractors, and U.S. Space Force personnel to develop and deploy the next generation of strategic military satellite communications capabilities. You will be an integral part of the engineering branch to assist the government in ensuring the space, ground, and crypto segments are integrated successfully to meet user's needs. You will provide direct support to the chief engineer and manage the Booz Allen engineering team supporting the program office. Your expertise and innovative thinking will be critical to ensuring capabilities are delivered to meet the threat.
Join us. The world can't wait
You Have:
3+ years of experience performing systems engineering on space Major Defense Acquisition Programs
3+ years of experience in systems engineering, including development and verification of functional and performance system-level requirements
3+ years of experience with space system and DoD program reviews, including SRR, SDR, SFR, PDR, CDR, MRR, TRR, FCA, and PCA
Ability to collaborate in cross-functional team meetings and task execution across systems engineering activities
Ability to be highly motivated, display a dynamic work ethic, and contribute to the DoD mission
Ability to establish strong working relationships with government clients, stakeholders, and vendor teammates
Secret clearance
Bachelor's degree in Engineering, Mathematics, Physics, or CS
Nice If You Have:
2+ years of experience with the Military Satellite Communications mission area
2+ years of experience with space acquisition
Experience with a sof tware program utilizing Agile met hodologies
Experience with Confluence or Jira
Experience working with sof tware factories or DevSecOps pipelines
Ability to learn and solve problems quickly and creatively
Top Secret clearance
Master's degree in Engineering, Mathematics, Physics, or CS
Agile Certification such as CSM, CPO, PMI-ACP, or ICP Certification
INCOSE Systems Engineering Professional Certifications such as ASEP, CSEP, or ESEP Certifications
Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information ; Secret clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.
If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility.
If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
HRIS Analyst (People Tech & Data Analyst)
Systems analyst job in Orange, CA
Astiva Health Inc. is launching a strategic shift toward automation and data-driven People Operations. We are seeking a motivated and detail-oriented Entry-Level HRIS Analyst to support this transformation by assisting with the administration of our Human Resources Information System (Paylocity), managing employee data, and contributing to foundational analytics and system improvements. This role is ideal for someone early in their HR or data career who is eager to grow in a healthcare-focused, compliance-driven, and innovation-oriented environment.
Key Responsibilities:
HRIS Support & Maintenance
Assist in maintaining employee records and system data in Paylocity.
Support HR team with system updates, troubleshooting, and basic configuration tasks.
Help manage user access and permissions under supervision.
Data Entry & Confidentiality
Accurately enter and update employee information while maintaining strict confidentiality.
Ensure compliance with data privacy regulations (HIPAA, CCPA) and internal policies.
Perform routine audits to verify data accuracy and completeness.
Reporting & Documentation
Generate basic reports using Paylocity and Microsoft Excel to support HR operations and decision-making.
Assist in preparing documentation and guides for system users.
People Data Support & Automation Readiness
Help gather, classify, and organize People data related to headcount, turnover, compensation, and performance.
Support efforts to clean and structure data for future AI and automation initiatives.
Contribute to the development of data repositories and reporting templates that enable predictive analytics and intelligent workflows.
Process Improvement
Participate in projects to streamline HR workflows and improve data quality.
Provide feedback on system usability and suggest improvements aligned with automation goals.
Qualifications:
Bachelor's degree in Human Resources, Business Administration, Information Systems, or related field (or equivalent experience).
Familiarity with Microsoft Office, especially Excel.
Interest in HR systems, data analysis, and process improvement.
Strong attention to detail and commitment to confidentiality.
Excellent communication and organizational skills.
Preferred Skills:
Exposure to Paylocity or other HRIS platforms (internship or coursework experience acceptable).
Basic understanding of data privacy and compliance in HR.
Willingness to learn data tools (e.g., Excel formulas, reporting dashboards).
Interest in AI, automation, and data-driven People practices.
Launch Systems Engineer
Systems analyst job in Los Angeles, CA
We are a world-class team of professionals who deliver next generation technology and products in robotic and autonomous platforms, ground, soldier, and maritime systems in 50+ locations world-wide. Much of our work contributes to innovative research in the fields of sensor science, signal processing, data fusion, artificial intelligence (AI), machine learning (ML), and augmented reality (AR).
QinetiQ US's dedicated experts in defense, aerospace, security, and related fields all work together to explore new ways of protecting the American Warfighter, Security Forces, and Allies. Being a part of QinetiQ US means being central to the safety and security of the world around us. Partnering with our customers, we help save lives; reduce risks to society; and maintain the global infrastructure on which we all depend.
Why Join QinetiQ US?
If you have the courage to take on a wide variety of complex challenges, then you will experience a unique working environment where innovative teams blend different perspectives, disciplines, and technologies to discover new ways of solving complex problems. In our diverse and inclusive environment, you can be authentic, feel valued, be respected, and realize your full potential. QinetiQ US will support you with workplace flexibility, a commitment to the health and well-being of you and your family and provide opportunities to work with a purpose. We are committed to supporting your success in both your professional and personal lives.
Position Overview
QinetiQ is seeking a Launch Systems Engineer (LSE) to support the NRO Office of Space Launch (OSL) providing technical/engineering expertise to act as an adviser on Launch Enterprise capabilities including complex and critical facilities, systems and equipment operations, maintenance and future planning. An ideal candidate will be an expert on all aspects of Launch Systems execution with the ability to provide expert scholarly advice, perform assessments and evaluations on technical approaches, execution, and conduct analysis of alternatives and risks. Key responsibilities include:
Responsibilities
Provide recommendations/products that reflect best path for the NRO and OSL Evaluate mission specification requirements
Assess adequacy of verification data/actions
Support planning, integration, acquisition for critical space launch support systems including systems-wide analysis with respect to sustainment, reliability, maintainability and availability
Identify elevated mission risks areas and develop mitigation approaches. Conduct Interface Compatibility Assessments
Advise on the Launch Readiness Process
Provide support to the OSL in preparing for and conducting all required meetings, briefings, reviews, and readiness assessments
Maintain working knowledge of launch base systems and infrastructure, NOPS systems infrastructure, including systems maintained by others such as Remote Ground Tem1inals, communications networks, fiber and conveyance systems that support OSL and NRO customers
Identify and scope facility, system and communications requirements for new missions and/or capabilities, along with recommended solutions
Prepare requirements documentation, including drawing and specifications as needed as well as period of performance and any OSL constraints.
Provide project management and technical support in support of OSL System
Engineering and Enterprise level projects
Assess impacts to OSL capabilities of proposed changes to launch vehicle fleet, SV architecture, launch sites or other launch environment elements.
Develop briefings for OSL to present to NRO leadership and external organizations
Provide program and project cost estimates across all OSL capabilities
Support annual budget planning and execution reviews
Support technical and programmatic meetings
Required Qualifications
TS/SCI with a CI/Poly; #qinetiqclearedjob
10 years of relevant experience
5 years of NRO experience
Preferred Qualifications
15 years of relevant experience
10 years of NRO experience
Pay Transparency
The salary range for this role is $134,800- $174,950 USD. The salary range provided is a good faith estimate representative of all experience levels. QinetiQ US considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Company EEO Statement
Accessibility/Accommodation:
If because of a medical condition or disability you need a reasonable accommodation for any part of the employment process, please send an e-mail to [email protected] or call (540) ###-#### Opt. 4 and let us know the nature of your request and contact information.
QinetiQ US is an Equal Opportunity/Affirmative Action employer. All Qualified Applicants will receive equal consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
System Administrator
Systems analyst job in Los Angeles, CA
Systems Administrator
Job Type: Full-time, In-Person
Reports To: Information Technology Manager
JLUXLABEL is a leading women's fashion brand built on innovation, efficiency, and a seamless customer experience. As we continue scaling our e-commerce operations, we're seeking a Systems Administrator with strong technical expertise and a proactive mindset to maintain and evolve our infrastructure.
This role ensures our systems remain secure, reliable, and optimized for rapid growth, especially during high-traffic launches and flash sales. You'll play a key part in connecting our creative, operations, and technology teams through systems that power every part of the JLUXLABEL experience.
Position Summary
The Systems Administrator supports, monitors, and enhances JLUXLABEL's IT infrastructure, ensuring uninterrupted connectivity across our digital ecosystem. You will manage cloud services, networks, and integrations that power our Shopify and NetSuite environments, while implementing security best practices and generating data-driven insights through detailed system reporting.
This role blends hands-on systems administration with strategic analysis, ideal for a detail-oriented IT professional who thrives in a fast-paced retail e-commerce environment.
Key Responsibilities
Systems Administration & Support
Provide Tier 1-2 support through Asana, resolving system, endpoint, and SaaS issues for mac OS and Windows users.
Configure and maintain UniFi network systems (UDM-Pro, switches, APs, VPNs, VLANs).
Manage AWS infrastructure (EC2, S3, IAM, Route 53, CloudWatch) for uptime and scalability.
Oversee device management using Apple Business Manager and MDM solutions.
Support workstation provisioning, access control, and lifecycle management for all users.
Cloud & SaaS Management
Administer Google Workspace, including account provisioning, policies, and automation.
Oversee and optimize integrations between Shopify, NetSuite, Celigo (integrator.io), and RyderShip WMS.
Manage digital commerce systems such as DSCO/Rithum, Tapcart, and Channable.
Support cross-platform tools including Slack, Asana, Klaviyo, Yotpo, and Google Marketing Suite (GA4, Ads, Merchant Center, Tag Manager).
Security & Compliance
Implement and maintain MFA, access policies, and data protection protocols.
Manage firewall rules, VPN access, and VLAN segmentation in UniFi.
Ensure adherence to PCI DSS, GDPR, and general IT governance frameworks.
Assist with quarterly vulnerability testing, patching, and backup verification.
Reporting & Analytics
Create and automate system and performance reports across Shopify, NetSuite, Celigo, Google Workspace, and AWS.
Build custom NetSuite Saved Searches and dashboards to monitor operations and KPIs.
Produce actionable analytics for sales, marketing, and IT leadership using Google Data Studio (Looker Studio), Sheets, and SQL/Apps Script.
Track uptime, bandwidth, system access logs, and compliance status.
Documentation & Process Improvement
Maintain clear Standard Operating Procedures (SOPs) for IT workflows, onboarding, and system restores.
Author knowledge-base articles for recurring IT and system processes.
Research and evaluate new automation and AI technologies to improve efficiency and user experience.
Collaborate with senior IT staff on infrastructure upgrades, seasonal scaling, and tool rollouts.
Qualifications
Required:
3-5 years of experience in systems administration or IT operations.
3+ years of e-commerce experience required.
3+ years of Shopify experience required.
1+ year of NetSuite experience required.
Proficiency with mac OS, Windows, and AWS environments.
Strong understanding of UniFi networking (UDM-Pro, switches, access points, VLANs, VPNs).
Hands-on experience with Celigo (integrator.io).
Knowledge of Google Workspace administration, Slack, and Asana.
Ability to create automated and ad hoc reports using GA4, NetSuite, Google Sheets, or Looker Studio.
Familiarity with PCI DSS and GDPR standards.
Excellent communication and documentation skills.
Preferred:
Experience in retail or fashion e-commerce environments.
Working knowledge of WMS platforms (RyderShip or equivalent) and vendor integrations (DSCO/Rithum).
Exposure to marketing platforms: Klaviyo, Yotpo, Meta Business Suite, TikTok Shop, Pinterest, and Channable.
Scripting experience (PowerShell, Bash, or Python).
Familiarity with automation tools (Zapier, Make, or API-based workflows).
Soft Skills
Strong analytical and troubleshooting ability.
Proactive and solution-oriented mindset.
High attention to detail with a customer-service approach.
Collaborative team player who can bridge IT, operations, and marketing.
Why Join JLUXLABEL
Fast-paced, growth-oriented environment in the fashion e-commerce industry.
Opportunity to lead infrastructure improvements and automation projects.
Collaborative team culture with leadership support and upward mobility.
Competitive compensation and employee benefits.
At JLUXLABEL, we believe in fostering a collaborative, high-energy work culture that empowers our team to grow and succeed. As part of our creative division, you'll have access to cutting-edge tools, industry-leading mentorship, and the chance to work on impactful campaigns that drive brand recognition and engagement.
Perks & Benefits:
Competitive salary and employee benefits
Comprehensive health benefits (medical, dental).
401(k) plan with employer match (up to 5%).
Generous PTO & paid holidays.
Employee discounts on JLUXLABEL products.
Monthly catered lunches & snacks at HQ.
Team-building events and brand pop-up activations.
Opportunities for travel to vendor meetings and creative collaborations.
Diversity & Inclusion
JLUXLABEL is committed to fostering an inclusive, equitable workplace that values diverse perspectives. We encourage applicants from all backgrounds to apply and join our mission of delivering timeless, high-quality fashion to a global audience.
Ready to join our team?
Apply now and help shape the future of JLUXLABEL's creative vision!
Workday SR. HRIS Analyst
Systems analyst job in Irvine, CA
Our client is seeking a strong Workday Expert who can support the HRIS Manager and Head of HRIS, on all things workday modules. If you are a doer who loves to be in the weeds + can speak to business leadership as a business partner, this role is for you!
Candidates must be near - Woodland Hills, CA Irvine, CA San Mateo, CA OR Bellevue, WA
Compensation - 120-145k + bonus
We are seeking a Senior HRIS Analyst for our client, with deep expertise in Workday to drive advanced reporting, analytics, and system optimization across Benefits, Payroll, and Core HCM functions. This role is pivotal in translating business needs into system solutions, ensuring data integrity, and enabling leaders with actionable insights that enhance decision-making across HR operations.
Key Responsibilities:
Serve as the subject matter expert (SME) for Workday Reporting, Benefits, Payroll, and HCM modules.
Design, develop, and maintain Workday reports, dashboards, and analytics to meet business requirements across HR, Finance, and executive teams.
Partner with HR, Payroll, and Benefits teams to analyze processes, identify data gaps, and implement system and reporting enhancements.
Support Workday business processes, configuration, and data maintenance related to Benefits, Payroll, and HCM.
Develop calculated fields, custom reports, and composite reports to provide operational and strategic insights.
Collaborate with HR leadership to define KPIs and metrics that drive workforce analytics and compliance reporting.
Ensure data accuracy, governance, and integrity across HR systems, integrations, and reporting outputs.
Lead and support Workday upgrades, testing, and release management, ensuring smooth adoption of new features and functionality.
Partner with IT and external vendors to troubleshoot integrations and optimize data flow between Workday and third-party systems (e.g., payroll providers, benefits carriers).
Create and maintain documentation, job aids, and data dictionaries to support knowledge sharing and consistency.
Qualifications:
Bachelor's degree in Human Resources, Information Systems, Business, or related field.
5+ years of Workday HRIS experience, with a focus on reporting, analytics, and functional support across Benefits, Payroll, and HCM.
Strong experience in Workday Report Writer, Calculated Fields, Dashboards, and Discovery Boards.
Hands-on experience supporting Workday Payroll, Benefits, and HCM modules in a 1000+ employee population.
Advanced skills in data analysis, visualization, and presentation; proficiency with Excel, Tableau, or Power BI a plus.
Excellent problem-solving and collaboration skills with ability to manage multiple priorities in a fast-paced environment.
Understanding of HR data structures, security roles, and compliance (e.g., ACA, FLSA, HIPAA).
Workday certification(s) preferred (Reporting, HCM, or Benefits).
You'll Thrive In This Role If You:
Enjoy translating complex HR data into meaningful insights.
Are proactive in identifying opportunities to automate, streamline, and improve data processes.
Are detail-oriented and thrive on maintaining data accuracy and system efficiency.
Ecommerce Systems Architect
Systems analyst job in Anaheim, CA
Join the Pacsun Community
Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more.
Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Through our PacCares program, we are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Join the Pacsun Community.
Learn more here: LinkedIn- Our Community
About the Job:
The eCommerce Systems Architect is a hands-on leader responsible for overseeing Pacsun's Salesforce Commerce Cloud platform, mobile app, and the broader eCommerce technology ecosystem, including system integrations. This role works closely with business and IT teams to maximize the value of these technologies, ensuring optimal performance, scalability, and an exceptional customer experience.
Accountable from planning through launch and ongoing optimization, the Architect drives initiatives that enhance customer engagement, fuel sales growth, and streamline operations. This includes delivering innovative, efficient solutions that elevate the online customer journey and support Pacsun's strategic business goals.
Success in this role requires strong technical expertise, strategic thinking, and close collaboration with cross-functional partners-including business leaders, IT, and external vendors-to ensure projects are delivered on time, within budget, and to the highest standards. The ideal candidate is forward-looking, results-oriented, and passionate about leveraging technology to accelerate Pacsun's digital transformation.
A day in the life, what you'll be doing:
Enhance and support Pacsun's e‑commerce platform and mobile app - Design, implement and customize Salesforce Commerce Cloud (SFCC) solutions-including item catalogs, promotions, price books and product data-while ensuring that new features reflect Pacsun's brand experience.
End‑to‑end project execution - Manage e‑commerce projects from concept through launch: gather requirements, translate them into technical use cases, oversee development and configuration, conduct rigorous QA, manage deployments and provide post‑live support.
Integrate with enterprise systems - Build and maintain integrations between SFCC and ERP, order‑management, CRM, payment gateways and other third‑party platforms. Manage API connections, map data fields and monitor data flows to ensure reliable commerce operations.
Operational oversight and system management - Monitor system performance metrics and logs; manage instance states via Control Center (start/stop/restart, usage and audit logs); run regular health checks; and manage certificates and multi‑factor authentication to uphold security.
Troubleshooting and continuous improvement - Investigate and resolve system issues, analyze root causes, debug code and implement fixes. Identify performance gaps or process bottlenecks and develop technical solutions to enhance scalability and reliability.
Customer‑experience optimization - Use analytics, A/B testing and customer‑behaviour insights to monitor the end‑to‑end customer journey (navigation, search, product pages, checkout and mobile app flows) and implement improvements that drive conversion and revenue.
Release management and sprint execution - Plan and manage sprint releases and platform updates. Execute configuration changes, code deployments and data replication, perform unit and user‑acceptance testing, and ensure stability and rapid response to business needs.
Cross‑functional collaboration - Work closely with merchandising, marketing, operations, IT, finance and customer‑experience teams to translate business requirements into technical solutions. Manage competing priorities and communicate technical concepts to non‑technical stakeholders.
Mentorship and leadership - Provide hands‑on technical leadership and mentorship to developers and analysts. Share expertise in SFCC architecture and best practices, review code and configurations, and encourage continuous skill development.
What it takes to Join:
Over 6 years of demonstrated hands-on expertise in large-scale retail eCommerce and digital technology. Sr. architect-level proficiency in Salesforce Commerce Cloud, mobile applications, and related technologies and platforms. Deep understanding of eCommerce systems architecture, with a strategic focus on driving sustained growth and success.
Proven ability to excel in fast-growing, dynamic business environments with competing priorities, with a positive, solution-oriented mindset combined with strong leadership and team motivation skills.
Proven track record of managing multiple concurrent projects while maintaining schedules and controlling budgets.
Excellent team builder and team leader.
Strong knowledge of information security standards, PCI compliance, and relevant regulatory requirements.
Expertise in optimizing eCommerce platform performance, A/B testing, and ensuring scalability and readiness for peak seasons.
Experience with modern software delivery methodologies, including DevOps, Agile/Scrum, integration, and automated functional and performance testing.
Strong command of project governance best practices, including sequencing recommendations and status reporting; proficient with Jira, Atlassian Suite, or similar project management tools.
Excellent analytical and problem-solving skills.
Developing the Community/ Leadership Qualities:
Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates.
Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability.
Serve as a Pacsun advocate in the industry and marketplace.
Recruit, identify, develop, and retain talent that delivers performance excellence.
As a manager, serve as a leader of company culture, norms, and conduct.
Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.
Salary Range: $132,242 - $150,000
Pac Perks:
Dog friendly office environment
On-site Cafe
On-site Gym
$1,000 referral incentive program
Generous associate discount of 30-50% off merchandise online and in-stores
Competitive long term and short-term incentive program
Immediate 100% vested 401K contributions and employer match
Calm Premium access for all employees
Employee perks throughout the year
Physical Requirements:
The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.
While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms.
Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
Ability to work in open environment with fluctuating temperatures and standard lighting.
Ability to work on computer and mobile phone for multiple hours; with frequent interruptions.
Required to travel in elevator or stairwells to attend meetings and engage with associates on multiple floors throughout building.
Hotel, Airplane, and Car Travel may be required.
Position Type/Expected Hours of Work:
This is a full-time position. As a National Retailer, occasional evening and/or weekend work may be required during periods of high volume. This role operates in a professional office environment and routinely uses standard office equipment.
Other Considerations:
Project Management Analyst
Systems analyst job in Irvine, CA
Role: Sr. Analyst Project Management
Duration: 12+Months
Contract#W2 only
Spanish proficiency is a plus.
The Sr. Analyst, Project Management will lead projects across all stages of product development, operational readiness, and commercialization for Client's Hemodynamic Monitoring products and related accessories. This role ensures projects are delivered on time, within scope, and meet Client's high standards for quality and business objectives.
Key Responsibilities:
Lead one or more medium-to-large projects in alignment with APM's Quality Systems and Design Control processes.
Develop and execute project plans, including quality, risk, communication, and staffing.
Regularly report project progress and maintain accurate documentation for stakeholders.
Facilitate effective team meetings and drive clear, timely decision-making.
Build strong, trusting relationships with team members and stakeholders.
Foster a culture of accountability, urgency, and continuous improvement.
Solve complex problems and guide teams toward effective resolutions.
Influence across teams and functions to achieve project goals.
Qualifications:
Bachelor's degree required; Engineering preferred (Mechanical, Biomedical, Systems, or Electrical).
PMP certification is a plus.
3-4+ years of experience managing new product development or complex projects (medical devices preferred).
Strong knowledge of medical device regulations and product lifecycle management.
Proven ability to lead in a matrix organization and influence across levels.
Strategic thinker with strong analytical and decision-making skills.
Excellent collaboration and communication skills.
Proficient in MS Office and project management tools.
Kindly share resume at **************************** or call me at ************ to discuss more!
IT Systems Engineer
Systems analyst job in Los Angeles, CA
Sherman Oaks, CA
For over 35 years, Funrise has been a global innovator and industry leader in the design, manufacturing, and distribution of toys worldwide. Our mission is to create fun for kids of all ages by building impactful brands through innovation, creativity and imagination. We strive towards excellence in all we do to ensure our products are enjoyed by consumers throughout the world. Our portfolio consists of internal brands including GAZILLION , FURLINGS™, FART NINJAS™, BURP ZOMBIES™, MIGHTY FLEET™ and more, as well as licensed properties from premier partners like Cat , Teenage Mutant Ninja Turtles , SpongeBob SquarePants™, and other global entertainment companies.
Job Description:
Funrise is looking to add a Systems Engineer, Information Technology (corporate functions) to the team. This position requires a broad knowledge base as it will be part Systems Engineer, DB Administrator, Application/Back End Developer, Network Engineer and Analyst. The successful applicant will play a pivotal role in supporting Funrise's overall business objectives. The ideal candidate understands the rapidly changing technological landscape and has the drive to implement strategic change.
Responsibilities:
• Develop and implement the organization's IT strategy in alignment with business goals.
• Analyze needs and implement various report solutions.
• Identify develop and implement applications needed to support user needs.
• Administer and maintain database servers. Currently supporting SQL Server and Progress.
• Help manage, maintain and expand Electronic Data Interchange (EDI) processes.
• Collaborate with senior leadership to identify technology needs and opportunities for growth.
• Help support the maintenance and security of IT infrastructure, networks, and cloud-based systems.
• Ensure compliance with cybersecurity best practices and regulatory requirements.
• Develop and enforce IT policies, procedures, and disaster recovery plans.
• Manage the selection, implementation, and maintenance of enterprise software and IT solutions.
• Oversee system integrations, upgrades, and IT project implementations.
• Ensure optimal performance and availability of all IT systems.
• Develop and manage the IT budget, ensuring cost-effective solutions.
• Negotiate and maintain relationships with IT vendors, service providers, and consultants.
• Create and train machine learning models for specific business needs and collaborates on AI deployment.
Requirements:
• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
• 7+ years of experience in IT leadership roles.
• Proven experience in IT strategy development, infrastructure management, and cybersecurity.
• Strong knowledge of cloud computing, enterprise software, and IT best practices.
• Excellent leadership, communication, and project management skills.
Competitive salary and benefits package including medical and dental insurance, 401K pension plan with 1:1 matching up to 5% of basic salary, vested immediately. Summer hours between Memorial Day and Labor Day. This position has exceptional potential for growth for a motivated and proactive candidate. Local candidates only.
Computer Systems Analyst 2/3 - Secret
Systems analyst job in Palmdale, CA
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and secure technological solutions to enable strategic objectives. We're looking for innovators, who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we will support yours of expanding your personal network and developing skills, whether you are new to the field or an industry thought leader. At Northrop Grumman, you will have the resources, support, and team to do some of the best work of your career.
**Information Technology Professionals, We Want You!**
The Business Systems Analyst (BSA) team within Northrop Grumman Chief Information & Digital Office (CIDO) organization is seeking a motivated individual to join our team as a **Computer Systems Analyst** . This BSA position can be in either **Melbourne FL, Iuka MS, Clearfield UT, Palmdale, CA** **_OR_** **El Segundo, CA** and may require occasional travel (up to 25% of the time) to any major Company site depending on program needs.
**Note** : Due to the classified nature of the work being performed, this position does not offer any virtual or telecommute working options. Applicants are encouraged to apply, only if they are willing to work on-site.
**Note:** This role may require _up to_ 25% travel to Northrop Grumman locations depending on program needs.
**Description:**
+ The BSA team bridges the gap between the business side of operations (day-to-day system users) and the application development teams.
+ The team also manages the Aeronautics Sector's PMO current and future portfolio of IT projects which includes budgets, schedules, and risk management.
+ The ideal candidate must be able to effectively communicate technical principles, theories, and concepts as well as develop innovative solutions to technical issues.
+ The candidate must demonstrate customer support skills, be able to work collaboratively in cross-functional team settings and be able to complete assignments with minimal management supervision.
+ The role requires the ability to effectively manage multiple tasks in a fast-paced environment and to learn new computer applications.
**Primary Responsibilities:**
+ Coalesce, analyze and document user requirements and/or problems to improve existing systems
+ Collaborate with business partners to develop solutions and correct system deficiencies
+ Develop system specifications that address business requirements aligned with system architectures
+ Test solutions to ensure optimal system functionality
+ Monitor integrated system interfaces for errors and resolves as necessary
+ Draft & publish instructional materials and provide system training to end users
+ Represent the organization in providing solutions to complex system issues
+ Contribute to the completion of specific programs and projects
+ Work with process owners to ensure optimal system interactions and develop improvements
+ May also have the opportunity for a Project Management role on IT projects
+ This role may require _up to_ 25% travel to Northrop Grumman locations depending on program needs.
This position may filled at a higher level based on the qualifications listed below.
**Basic Qualifications for Level 2:**
+ Bachelor of Science in STEM-related field with 2 years of related and relevant experience
+ Candidates must have a current DOD **Secret** level security clearance (at a minimum) in order to be considered
+ Experience executing in CPLM, SAP/S4, PEO, and/or SmartMES (or other ERP systems)
+ Experience with Microsoft Office tools
+ Experience interacting and supporting Production Engineering, Shop Floor, Quality, or Supply Chain business process.
**Basic Qualifications for Level 3:**
+ Bachelor of Science in STEM-related field with 5 years of related and relevant experience, OR a Master's degree with 3 years of related experience
+ Candidates must have a current DOD **Secret** level security clearance (at a minimum) in order to be considered
+ Experience executing in CPLM, SAP/S4, PEO, and/or SmartMES (or other ERP systems)
+ Experience with Microsoft Office tools
+ Experience interacting and supporting Production Engineering, Shop Floor, Quality, or Supply Chain business process.
**Preferred Qualifications:**
+ Active Top Secret, TS/SCI, Polygraph, or SAP/SAR access
+ Management Information Systems, Computer Science, or related Technical Degree
+ Experience in the Aerospace Industry or working on Defense Acquisition programs
+ Understanding of hardware and software requirements, design, development and testing of system integrations
+ Subject Matter Expertise in Production Engineering, MRP, Quality, or Supply Chain business processes
+ Subject Matter Expertise using PLM Systems
+ Experience leading integration projects / efforts
+ Experience working on teams using an agile framework (e.g. scrum, Kanban)
+ Self-starter, with strong organizational and communication skills (written and verbal)
We offer flexible work arrangements, phenomenal learning opportunities, exposure to a wide variety of projects and customers, and a very friendly team environment. Our Employee Resource Groups (ERGs) offer opportunities to be a friend, be active, be a volunteer, be a leader, be recognized, and to be yourself. At Northrop Grumman, we are on the cutting edge of innovation. Our diverse portfolio of programs means there are endless paths to cultivate your career. We also offer exceptional benefits/healthcare, a 9/80 work schedule, and a great 401k matching program. Come join us!
Primary Level Salary Range: $66,600.00 - $121,900.00
Secondary Level Salary Range: $82,100.00 - $150,500.00
The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.
Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
System/Database Administrator
Systems analyst job in Long Beach, CA
About Us:
Redbarn Pet Products was co-founded in 1996 by lifelong friends Jeff Baikie and Howie Bloxam, who met as 12-year-olds on a hockey rink in Canada. Inspired by a shared passion for wholesome, high-quality dog food, they built a company that has grown to a family of 500 members, offering over 200 foods, treats, and chews. As a family-owned business for over 25 years, Redbarns culture is rooted in the belief that they are more than just a teamthey are a family.
Applicants must be currently authorized to work in the United States on a full-time basis.
Some Perks of Joining the Redbarn Team
Medical, Dental, and Vision Insurance
401(k) with a company match
Flexible/Health Spending Accounts
Voluntary Benefits
Pet Insurance
Life and Accidental Death & Dismemberment Insurance
Paid Holidays/Vacation/Sick
Hybrid Work Schedule (3 days in office)
Employee Pet Food Discounts
Complimentary Office Snacks
About the Role
We are seeking a motivated and detail-oriented Systems Administrator to join our enterprise IT infrastructure team. This role is responsible for maintaining, securing, and optimizing mission-critical systems across our corporate network and data centers. The ideal candidate brings hands-on experience managing complex environments, proactive problem-solving skills, and the ability to collaborate in a fast-paced enterprise setting.
Youll support hundreds of users, multiple locations, and integrated cloud systems ensuring high availability, performance, and security across all platforms.
Key Responsibilities
Administer, monitor, and maintain enterprise Windows and Linux servers, including domain controllers, file servers, SAP HANA 2.0 database and application servers.
Manage Active Directory, Group Policy, and Azure AD synchronization in hybrid environments.
Oversee enterprise VMware vSphere or Hyper-V infrastructure provisioning, patching, and performance tuning.
Support Office 365 / Microsoft 365 administration including Exchange Online, Teams, SharePoint, and Intune.
Manage and secure network infrastructure (Cisco/Meraki) VLANs, VPNs, and firewalls.
Implement and maintain data backup and disaster recovery strategies using enterprise tools (e.g., Veeam, Acronis, or Otava).
Monitor system performance, resource utilization, and logs to identify and resolve potential issues proactively.
Maintain security compliance (SOC 2, ISO 27001) by applying patches and adhering to IT policies.
Collaborate with cross-functional teams (Network, Security, DevOps, Help Desk) to support projects and troubleshoot escalated issues.
Automate routine administrative tasks using PowerShell, Bash, or Python scripting.
Document configurations, architecture, and procedures in accordance with ITIL and change management standards.
Requirements:
Bachelors degree in Information Technology, Computer Science, or related field (or equivalent experience).
3+ years of experience as a Systems Administrator or Infrastructure Engineer in an enterprise environment.
Strong knowledge of Windows Server /2019/2022/2025, Active Directory, DNS, DHCP, and Group Policy. SUSE SLE, SAP HANA 2.0
Experience with VMware vSphere, Hyper-V, or cloud-based virtualization.
Familiarity with Azure AD, or hybrid cloud integrations.
Experience with endpoint management (Intune, SCCM, or similar).
Understanding of network fundamentals (TCP/IP, routing, switching, firewalls).
Hands-on experience implementing backup, monitoring, and patch management solutions.
Excellent analytical, communication, and documentation skills.
Preferred Certifications
Microsoft Certified: Windows Server Administrator Associate or Azure Administrator Associate (AZ-104)
VMware Certified Professional (VCP) or CompTIA Server+ / Security+
Cisco Certified Network Associate (CCNA)
ITIL Foundation Certification
Redbarn Pet Products is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Redbarn Pet Products complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, please contact Human Resources at **************.
CPRA Notice. If you are a California resident, and would like to learn more about what categories of personal information we collect when you apply for this job, and how we may use that information, please read our CPRA Job Applicant Notice at Collection by copy and pasting the below link into your browser).
**********************************************************************************************************
Redbarn Pet Products does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Redbarn property and therefore, Redbarn Pet Products will not pay a fee for any placement resulting from the receipt of an unsolicited referral. At Redbarn Pet Products request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully executed agreement with Redbarn Pet Products must be in place and current.
Compensation details: 71000-95000 Yearly Salary
PI8364a7376cf8-31181-39045983
Technical System Analyst with strong PEP and ACH - C74052 4.8 Monterey Park, CA
Systems analyst job in Monterey Park, CA
We are looking for a Technical System Analyst with strong PEP and ACH. • 5 + years of experience as Technical System Analyst with strong PEP and ACH knowledge. • Must have mainframe development and system analyst experience. • Must have PEP+ and ACH experience on Banking domain.
• A “figure it out” person. A researcher with analytical and documentation skills.
• Able to research data flows through complex job executions.
• Able to document data flow and job dependency diagrams using Visio.
• Able to manage a Sharepoint and/or Convergence project or application site.
• Able to write requirements and detailed design documents.
• Should be able to work closely with business/customers solving issues as bridge between business and Mainframe/PEP+/ACH technology.
• Should be able to create data mappings.
Integrated Health Management System Lead
Systems analyst job in Irvine, CA
Jobs for Humanity is partnering with Supernal to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Supernal
Job Description
Supernal is at the forefront of creating emerging mobility solutions that will foster the development of human-centered cities. We are designing a completely new electric vertical take-off and landing (eVTOL) aircraft tailored to the mobility needs of future cities. This allows passengers a seamless intermodal journey that safely transports them to their final destination. We fuse research in autonomy, robotics, aviation and services to define a new category of mobility for the world's communities. We believe in creative thinking and collaboration to help build a better mobility experience for everyone, improving people's ability to move - whether for work or play.
What we do:
The Integrated Health Management System Lead will lead the integrated vehicle health management system as a whole. This position runs trade studies on sensor suites, understands maintenance needs, decides how to predict maintenance downtime, and more. The Integrated Health Management System Lead is the technical lead and comfortable with being not just a team player but also a team guider.
This position will be required to work on-site 5 days a week.
What you can do:
Exercise creativity, share your unique perspective, and have an open mind
Make decisions based on the long-term and short-term success of the company
Participate in the development of our team's culture
Help with recruiting new staff members when necessary
Exercise extreme ownership of the integrated health management system to include but not limited to: Architecture development, Writing requirements, Collaboration with research institutions, Implementation on prototype and production vehicles, Coordinating with software, hardware, and integration groups
Be an individual contributor in one of the following areas: embedded software development, cloud software development, embedded software requirements development, hardware integration and test
May require up to 10% of domestic and international travel
Other duties as needed
What you can contribute:
Bachelor's degree in a science, technology, engineering, or mathematics field preferred
Minimum of ten (10) years aerospace hardware and software experience (an equivalent combination of experience and education may be considered for this role)
Architectural thinker with attention to detail and interested in making air transportation ubiquitous
Demonstrated achievement and capacity for personal growth
Excellent verbal and written communication skills
Proactive delivery of communication and follow up
Excellent organizational skills and attention to detail
Able to independently prioritize and accomplish work within time constraints
Self-motivated and forward-thinking personality
You may also be able to contribute:
Experience with health management systems
Experience in a regulatory environment
Experience with embedded devices and embedded programming language (e.g., C, C++, Rust, Ada)
Experience with MATLAB/Simulink
Any offer of employment is conditioned upon the successful completion of a background check. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, citizenship, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Individuals with disabilities may request to be provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at:
[email protected]
This position will include access to certain technology and/or software source code, that will be subject to U.S. export control laws. If an export license or other export control authorization is required in connection with your employment, your employment is contingent upon Supernal's receipt of such license or authorization and approvals and your continued compliance with all conditions and limitations contained in such license or authorization.
Base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a bonus as part of total compensation.
The pay range for this position is:
$192,400
-
$289,120 USD
Click HERE or visit: *********************************** to view our benefits!
Senior IT HCM Business Systems Analyst
Systems analyst job in Glendora, CA
We are seeking a strategic and hands-on Senior IT Business Systems Analyst with deep expertise in HCM best practices, Benefits, Payroll and Time processes, to support our HR technology landscape. The ideal candidate thrives at the intersection of HR, IT, and business operations, translating complex business needs into scalable IT solutions. This role will lead to IT initiatives in HCM, Benefits, and Payroll space. It will require a strong background in HCM, benefits, and payroll and time processes, and an understanding of the integration between on-premises ERP systems and other cloud-based applications. This role will collaborate with HR, Benefits, Payroll, and IT teams to ensure accurate and efficient system operations.
Benefits
The company is proud to offer a comprehensive, competitive benefits package that provides health and financial support to our most important resources: our employees. Your benefits are an important part of your overall compensation at The company. That's why we give you a wide range of benefits to choose from.
Medical, Dental, Vision
low-cost premiums even for family coverage
Company-paid life/AD&D insurance
Company-paid short-term disability
Paid sick/vacation/holiday
401k/Company Funded Pension Program (program is dependent upon location and job type)
Employee Assistance Program (EAP)
Additional voluntary benefits
Compensation
$120k-$145k/year, DOE
Responsibilities
Lead the full lifecycle of HCM projects-from requirements gathering and process design to testing, deployment, and post-go-live support
Act as the IT- HCM SME and collaborate with stakeholders and cross-functional teams to define and document business needs
Partner with developers to build integrations with other applications or third-party vendors
Lead testing efforts (unit, integration, UAT) and ensure business signoff
Create and maintain clear documentation (process flows, configuration guides, test scripts); assist HR teams with system-related issues and providing training to end-users
Identify process improvements and proactively recommend enhancements to system functionality
Support compliance, audits and year-end processing
Liaise directly with business areas to identify key requirements and initiate designs of applications independently, conferring with user groups to define business needs and potential solutions based on information technology
Be a key player in optimizing our HR technology landscape across multiple manufacturing sites
Work with a collaborative team that values innovation, ownership, and impact
Education
Master's or minimum a bachelor's degree in computer science and/or Human Resources/ Business Administration or related field.
SAP/ Success Factors Certifications, PMP certifications are an added advantage
Requirements/Qualifications
Muse have a minimum of 7-10 years of experience in a similar role
Must have experience in SAP landscape and implementation, upgrades, support and system upgrades in areas of Personnel Administration, Organizational Management and Benefits modules
Experience with designing and configuring SuccessFactors - Employee Central, Recruiting, and Performance & Goals is a huge advantage
Liaise directly with business areas to identify key requirements and initiate designs of applications, conferring with user groups to define business needs and potential solutions based on application capabilities
Ability to define systems requirements, design, and prototype business processes and test complex functionality; train others and work in a team environment
Good understanding of HR, benefits, and payroll process integrations, including experience supporting union environments, good understanding of California labor laws (meal/rest, split shifts, overtime, final pay, etc.)
Strong knowledge of Benefits and payroll integration with Finance (posting to GL), and third-party providers (e.g., tax, garnishments, benefits)
Demonstrated understanding of Benefit plans and related configurations
Experience in designing and implementing Benefits interfaces with various Benefits providers. Participating in technical design discussions for interfaces
Excellent communication, facilitation, and stakeholder engagement skills
Strategic thinking and attention to detail
Strong documentation and analytical skills
Ability to manage multiple priorities and tight deadlines
Collaborative and customer-focused mindset
SENIOR INFORMATION SYSTEMS ANALYST/EMERGENCY APPOINTMENTS HOMELESSNESS
Systems analyst job in Los Angeles, CA
TYPE OF RECRUITMENT: OPEN COMPETITIVE- EMERGENCY EXAM NUMBER: b2593A-EA This examination will remain open until the needs of the service are met and is subject to closure without prior notice. The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.
The Department of Mental Health is seeking qualified candidates to fill emergency Senior Information Systems Analyst vacancies related to the homelessness crisis.
Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.
Those who successfully pass the assessment will be considered for permanent appointment to emergency Senior Information Systems Analyst.
DEFINITION:
Under direction performs specialized information systems analysis and provides expertise in one or more areas of systems analysis. May act as a team leader or coordinator.
CLASSIFICATION STANDARDS:
Incumbents in this senior-level class generally report to an information technology supervisor or manager and are distinguished from the Information Systems Analyst II by the complex nature of assignments and lead/coordinator roles assigned, which include coordinating the implementation of complex systems. Incumbents may lead a project team or provide expertise in information systems analysis, including definition of user requirements, feasibility studies, design, program specifications, testing, and implementation. They also assist project managers in the development of project plans and system integration test plans for new systems or complex enhancements to existing systems. Incumbents monitor application systems functionality and participate in development of management procedures and quality standards. Incumbents have the ability to lead others, monitor schedules, and coordinate activities. Information Systems Analysts are distinguished from Application Developers in that they generally do not perform programming duties and are not required to have programming knowledge and experience.
Coordinates change management documentation and ensures that approvals are managed according to departmental procedures.
Ensures requirements are met throughout the systems development life cycle.
Conducts interviews, performs workflow analysis, documents scope and objectives, and leads design sessions.
Coordinates the research of commercial software to identify products that might meet departmental requirements; analyzes and documents products' ability to meet user, functional, and technical requirements.
Evaluates impact, performs cost/benefit analysis, analyzes constraints, and assesses risk to support go/no go and build/buy decision-making for complex systems; coordinates preparation of detailed specifications, addressing scope and boundaries of the system, data requirements, algorithms, user functions, forms and reports, workflow, interfaces, security, audit trails, and business continuity requirements.
Coordinates development and maintenance of implementation and conversion plans, including training and test plans.
Develops, maintains, and coordinates project plans, including project reporting.
Develops test scenarios for complex systems; prepares user acceptance test documentation; collaborates with system users to conduct user acceptance testing.
Coordinates the identification and resolution of complex problems.
Coordinates unit testing, integration testing, production simulation and load testing, and network testing.
Reviews and approves technical systems documentation and user manuals.
Coordinates the monitoring of contractor compliance.
Develops and reviews requests for information (RFIs), requests for proposals (RFPs), requests for quotes (RFQs), statements of works (SOWs), etc., and participates in evaluation of proposals.
Monitors systems compliance with established IT policies, procedures, guidelines, plans and standards.
Lead a team of analysts or mentor other analysts.
Coordinate the installation of software in support of business applications.
Coordinate the preparation of hardware and software specifications for procurement.
MINIMUM REQUIREMENTS
TRAINING AND EXPERIENCE:
Option I: Graduation from an accredited college or university with a bachelor's degree* in Computer Science, Information Systems, or a closely related field and two (2) years of recent, full-time, paid experience in information systems analysis and design in a centralized information technology organization* .
Option II: One (1) year of experience at the level of Information Systems Analyst II.
Option III: Three (3) years of recent, full-time, paid experience in information systems analysis and design in a centralized information technology organization*.
APPLICANTS MUST MEET THE ABOVE REQUIRMENT(S) AT THE TIME OF FILING IN ORDER TO BE APPOINTED TO FILL ANY VACANCIES RELATED TO THIS RECRUITMENT.
LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
PHYSICAL CLASS:
Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.
SPECIAL REQUIREMENTS INFORMATION:
It is important to fill out the job application completely and as directed. The Department of Mental Health encourages all applicants to submit relevant attachments including resumes and required documents in the Attachments section of the application.
* In order to receive credit for any degree, such as a Bachelor's or Master's, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows degree has been conferred and the area of specialization with your application at the time of filing or email within seven (7) calendar days from application submission. We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or send to the exam analyst.
* Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). See Employment Information under Accreditation Information.
Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's Registrar Office. A printout of the transcript from the school's website is NOT considered official and; therefore, will NOT be accepted and may result in your application being incomplete or rejected. We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or send to the exam analyst.
NOTE: if you are unable to attach the required documents with your application online, you may e-mail them to ********************** within seven (7) calendar days from application submission. In the "Subject" of the e-mail please type SISA, b2593A-EA.
Recent experiences are considered experience within the last five (5) years.
* Centralized IT Organization is defined in the County of Los Angeles as being responsible, under the direction or guidance of the Chief Information Technology official for the department or major organization unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organizational unit.
Experience at the level of Information Systems Analyst II in the County of Los Angeles is defined as under general supervision, defines and analyzes requirements and business functions, designs functional systems specifications and tests and coordinates the implementation of new application systems and/or revisions to existing systems.
EXAMINATION CONTENT:
Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment.
APPLICATION AND FILING INFORMATION:
Applications must be submitted online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information.
Applications must be filed online by clicking on the green "Apply" button located on the top right corner of the screen. Applicants must complete and submit their online applications and upload required documents (e.g. Official Transcripts, Resume, etc.) as attachment(s) during application submission, or send by email to ********************** within 7 calendar days from date of application submission. Indicate the Exam Title on the subject line when sending required documents by email.
Fill out your application completely. The acceptance of your application will depend on whether you have clearly shown that you meet the Minimum Requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, provide the name and address of your employer, your job title, beginning and ending dates, and description of work performed. If your application is incomplete, it will be rejected.
Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add ********************* as well as noreply@governmentjobs.com and ********************** to your email address and list of approved senders to prevent email notification from being filtered as span/junk/clutter mail.
You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Plan to submit your online application well in advance before the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on govermentjobs.com/careers/lacounty.gov you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.
IMPORTANT NOTES:
* Applications may be rejected at any stage of the examination and selection process.
* FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT.
* Utilizing VERBIAGE from the Class Specification, Minimum Requirements, and/or Special Requirement Information serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so, your application will be REJECTED as INCOMPLETE.
SOCIAL SECURITY NUMBER LANGUAGE
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.
COMPUTER AND INTERNET ACCESS AT LIBRARIES
For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.
FAIR CHANCE EMPLOYER
The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).
NO SHARING USER ID AND PASSWORD
All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.
ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI)
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.
DEPARTMENT CONTACT:
HR Examinations Unit: **************
HR Examinations Unit Email: **********************
Analyst Contact Phone: Irene San, **************
Analyst Contact Email: *********************
ADA COORDINATOR PHONE: **************
TELETYPE PHONE: **************
CALIFORNIA RELAY SERVICES PHONES: **************
Easy ApplySenior Information Systems Analyst - Business Intelligence Specialization
Systems analyst job in Los Angeles, CA
Salary Range: $9,888.12 - $10,678.10 monthly
The Data & Analytics Unit is responsible for managing, analyzing, and interpreting healthcare data to support decision-making across the Los Angeles County Department of Health Services (DHS). The unit manages patient care and operational data, using analytics to identify patterns, predict outcomes, and improve service delivery. The unit also ensures data integrity, security, and regulatory compliance.
ESSENTIAL FUNCTIONS
Builds complex data models for business intelligence solutions consumption and creates dashboards and reports using data visualization tools such as Tableau and Business Objects using those models.
Applies transformations, data cleansing, normalization best practices, as well as abstraction and inheritance programming concepts to ensure quality data solutions
Responsible for eliciting and documenting user requirements for large, highly complex new systems or system enhancements; ensures functional and technical requirements are fully documented. Translates technical tasks to a non-technical audience.
Strong proficiency in ETL (Extract, Transform, Load) processes and tools, data modeling, and data architecture best practices.
Proven experience with big data technologies and frameworks (e.g., Hadoop, Spark, Kafka).
Deep understanding of cloud-based data platforms such as AWS, Azure, Google BigQuery, Oracle Cloud Infrastructure, etc.
Enhance project management processes for enterprise reporting, deep dive analyses, and ad hoc requests leveraging agile framework.
Analyze quantitative and qualitative data to uncover trends and insights, and create dashboards, visualizations, and reports for stakeholders.
Conduct statistical analyses to support program evaluation and strategic planning.
JOB QUALIFICATIONS
The ideal candidate for the Senior Information Systems Analyst - Business Intelligence Specialization should possess at least 4+ years of experience in analytics, data management, and data intelligence. The Senior Business Intelligence Analyst is part of the DHS Data & Analytics Unit, who oversees conducting advanced data analyses, responding to complex data requests, and creating data models, dashboards and reports. Strong communication and problem-solving skills are essential to drive collaboration across departments, influence decision-making, and ensure alignment with organizational priorities. Additionally, the ideal candidate should have a proven track record of translating complex data into clear, strategic recommendations and fostering a culture of data-driven decision-making.
Education/Experience
Bachelor's degree or higher from an accredited institution in Computer Science, Information Technology/Systems or a closely related quantitative field.
4+ years of experience creating complex data models from transactional clinical and operational data for use in interactive business intelligence solutions.
Experience using project management tools and templates, and experience using agile methodology and its application to software and data product development.
Experience developing a variety of stakeholder materials, including but not limited to dashboard reports, concise stakeholder presentations, and staff training materials/guides.
Certificates/Licenses/Clearances
Successful clearing through the Live Scan process with the County of Los Angeles.
Other Skills, Knowledge, and Abilities
Knowledge of JIRA and Smartsheet is a plus
4+ years experience at writing and optimizing Transact-SQL code
4+ years experience with data visualization tools like Tableau and PowerBI, and use of cloud data platforms
PHYSICAL DEMANDS
Stand: Not applicable
Walk: Not applicable
Sit: Frequently
Handling / Fingering: Constantly
Reach Outward: Constantly
Reach Above Shoulder: Not applicable
Climb, Crawl, Kneel, Bend: Not applicable
Lift / Carry: Occasionally - Not applicable
Push/Pull: Occasionally - Not applicable
See: Constantly
Taste/ Smell: Not Applicable
Not Applicable = Not required for essential functions
Occasionally = (0 - 2 hrs/day)
Frequently = (2 - 5 hrs/day)
Constantly = (5+ hrs/day)
WORK ENVIRONMENT
Hybrid
EEOC STATEMENT
It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.
SCA Computer Systems Analyst 1
Systems analyst job in Los Angeles, CA
GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Camp Springs, MD and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage.
Responsibilities
The employee is part of a team that provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operation and/or maintenance activities for networks/servers. They identify recurring problems and recommend steps to reduce the severity or frequency of problems. They install, troubleshoot and maintain an extensive variety of products and equipment. They deliver services and solutions in technical support, systems refresh, software integration, and operations support. They identify, analyze, and repair product failures, and order and replace parts as needed. They provide onsite training of customer support personnel. Other specific duties include the following:
Provide on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system.
Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.
Recommend systems modifications to reduce user problems.
Perform routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components.
Install operating system patches, upgrades etc. via SCCM Software Center
Provides remote support services for telework/home users.
Helps ensure user applications work over VPN and/or Citrix.
Manage user relocation requests
Ensure devices are properly encrypted.
Local On-Site Cabling
Provide on-site support for enterprise groups such as the network and security operation centers.
Restart network equipment, including switches and routers as directed by enterprise networking.
Replace defective network equipment.
Wireless Services
Assist users with mobile communication devices.
Provide tier 2 support, including but not limited to hardware troubleshooting, OS reinstall, and assisting with device swapping.
Asset Inventory Support
Assist with physical inventory as needed.
Assist with receiving and receipting property.
Disposal Preparation Support
Process computer equipment for disposal.
Ensure disposal policies are properly employed.
Ensure all devices are fully wiped of information before leaving the facility.
Video Conferencing and Audio/Video O&M
Troubleshoot system problems and repairs
Work with support staff for remote troubleshooting and repairs.
Assist in setting up presentation devices and video conferencing units.
Support pre/post application releases
Gather analyze, and report end-user support trends
Other duties as assigned
Qualifications
High School with 0-2 years of experience
Required Skills and Experience
US Citizen
High degree of technical proficiency
Excellent problem-solving skills and analytical abilities
Preferred Skills and Experience
Minimum 6 months' experience troubleshooting Apple Macintosh software and hardware in a customer service role
Certification in Microsoft Operating Systems
Familiarity with SCCM remote resolution and with using SCCM to remotely complete software installation
CompTIA Network+
CompTIA A+
CompTIA Server+
CompTIA Security+
Clearance Required:
Must be able to obtain and hold a Public Trust Clearance.
Company Overview
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
What You Can Expect
Interview & Hiring Process
If you are selected to move forward through the process, here's what you can expect:
During the Interview Process
Virtual video interview conducted via video with the hiring manager and/or team
Camera must be on
A valid photo ID must be presented during each interview
During the Hiring Process
Enhanced Biometrics ID verification screening
Background check, to include:
Criminal history (past 7 years)
Verification of your highest level of education
Verification of your employment history (past 7 years), based on information provided in your application
Employee Perks
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
Employee Assistance Program (EAP)
Corporate Discounts
Learning & Development platform, to include certification preparation content
Training, Education and Certification Assistance*
Referral Bonus Program
Internal Mobility Program
Pet Insurance
Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
Posted Salary Range USD $21.21 - USD $21.21 /Hr.
Auto-ApplySCA Computer Systems Analyst 1
Systems analyst job in Los Angeles, CA
GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Camp Springs, MD and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage.
Responsibilities:
The employee is part of a team that provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operation and/or maintenance activities for networks/servers. They identify recurring problems and recommend steps to reduce the severity or frequency ofproblems. They install, troubleshoot and maintain an extensive variety of products and equipment. They deliver services and solutions in technical support, systems refresh, software integration, and operations support. They identify, analyze, and repair product failures, and order and replace parts as needed. They provide onsite training of customer support personnel. Other specific duties include the following:
Provide on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system.
Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.
Recommend systems modifications to reduce user problems.
Perform routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components.
Install operating system patches, upgrades etc. via SCCM Software Center
Provides remote support services for telework/home users.
Helps ensure user applications work over VPN and/or Citrix.
Manage user relocation requests
Ensure devices are properly encrypted.
Local On-Site Cabling
Provide on-site support for enterprise groups such as the network and security operation centers.
Restart network equipment, including switches and routers as directed by enterprise networking.
Replace defective network equipment.
Wireless Services
Assist users with mobile communication devices.
Provide tier 2 support, including but not limited to hardware troubleshooting, OS reinstall, and assisting with device swapping.
Asset Inventory Support
Assist with physical inventory as needed.
Assist with receiving and receipting property.
Disposal Preparation Support
Process computer equipment for disposal.
Ensure disposal policies are properly employed.
Ensure all devices are fully wiped of information before leaving the facility.
Video Conferencing and Audio/Video O&M
Troubleshoot system problems and repairs
Work with support staff for remote troubleshooting and repairs.
Assist in setting up presentation devices and video conferencing units.
Support pre/post application releases
Gather analyze, and report end-user support trends
Other duties as assigned
Qualifications:
High School with 0-2 years of experience
Required Skills and Experience
US Citizen
High degree of technical proficiency
Excellent problem-solving skills and analytical abilities
Preferred Skills and Experience
Minimum 6 months' experience troubleshooting Apple Macintosh software and hardware in a customer service role
Certification in Microsoft Operating Systems
Familiarity with SCCM remote resolution and with using SCCM to remotely complete software installation
CompTIA Network+
CompTIA A+
CompTIA Server+
CompTIA Security+
Clearance Required:
Must be able to obtain and hold a Public Trust Clearance.
Company Overview:
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
What You Can Expect
Interview & Hiring Process
If you are selected to move forward through the process, here's what you can expect:
During the Interview Process
Virtual video interview conducted via video with the hiring manager and/or team
Camera must be on
A valid photo ID must be presented during each interview
During the Hiring Process
Enhanced Biometrics ID verification screening
Background check, to include:
Criminal history (past 7 years)
Verification of your highest level of education
Verification of your employment history (past 7 years), based on information provided in your application
Employee Perks
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
Employee Assistance Program (EAP)
Corporate Discounts
Learning & Development platform, to include certification preparation content
Training, Education and Certification Assistance*
Referral Bonus Program
Internal Mobility Program
Pet Insurance
Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
Posted Salary Range: USD $21.21 - USD $21.21 /Hr.