A systems analyst is responsible for monitoring the effectiveness of technology systems and analyzing its efficiency for business operations and clients' needs. Systems analysts create specific modifications to operating systems and help design solutions and processes. Other tasks include managing the system's workflow, diagnosing and detecting malfunctions, performing troubleshooting, and assisting clients' with their concerns. A systems analyst must have excellent command with programming languages and the knowledge with the technology industry to understand systems' complexities and processes.

Systems Analyst Responsibilities

Here are examples of responsibilities from real systems analyst resumes representing typical tasks they are likely to perform in their roles.

  • Manage AS400 operations teams and provide training / end-user support as scheduled.
  • Lead a team of two developers who create various GUI report parameter screens and associate reports.
  • Write scripts (shell, Perl, AutoIt) to automate administrative tasks, troubleshooting, and disaster recovery operations.
  • Manage ticket resolution of 250/300 per month, within SLA and root cause analysis and defects tie back to development.
  • Design and build radiology information systems, as well as led multiple conversions and create documentation to support technology and workflow.
  • Manage and implement VMware infrastructure.
  • Customize web base business applications using various modification tools, as well as HTML and JavaScript.
  • Develop internally publish web interface to application data not available in native applications using HTML, PHP, JavaScript and Perl.
  • Define business requirements for SharePoint document management system to reduce need for print documentation.
  • Analyze and design enhancements to FFS.
  • Program, and system flow documentation in VISIO.
  • Maintain and assign IP addresses to network devices.
  • Integrate TOS build with Jenkins for continuous integration.
  • Prepare data flow diagram and application details using VISIO.
  • Own the design and documentation of the API interfaces.

Systems Analyst Skills and Personality Traits

We calculated that 8% of Systems Analysts are proficient in Customer Service, Project Management, and Troubleshoot. They’re also known for soft skills such as Analytical skills, Communication skills, and Creativity.

We break down the percentage of Systems Analysts that have these skills listed on their resume here:

  • Customer Service, 8%

    Delivered training and alarm documentation to monitoring command center associates, supporting call center business functions, improving customer service.

  • Project Management, 5%

    Compile and analyze statistical data to produce project management documents including work statements, mapping documents, and implementation approval credentials.

  • Troubleshoot, 5%

    Network and server performance/availability monitoring, Microsoft/hardware and software patching, Backup and disaster recovery procedures, Troubleshoot end customer problems.

  • Java, 4%

    Analyzed and documented architecture and technical details of a Java application used to analyze biological experiments data conducted using robots.

  • C++, 4%

    Utilized efficient C++ data Structures to handle the customer information for loading into application and storing into database for required functionality.

  • C #, 4%

    Developed Online CSV Protocol system using ASP.NET, C #, SQL and Web Services.

"customer service," "project management," and "troubleshoot" aren't the only skills we found systems analysts list on their resumes. In fact, there's a whole list of systems analyst responsibilities that we found, including:

  • The most important skills for a systems analyst to have in this position are analytical skills. In this excerpt that we gathered from a systems analyst resume, you'll understand why: "analysts must interpret complex information from various sources and decide the best way to move forward on a project" According to resumes we found, analytical skills can be used by a systems analyst in order to "created data flow diagram using visio, constructed, tested and implemented etl and data quality strategies. "
  • While it may not be the most important skill, we found that many systems analyst duties rely on communication skills. This example from a systems analyst explains why: "analysts work as a go-between with management and the it department and must explain complex issues in a way that both will understand." This resume example is just one of many ways systems analysts are able to utilize communication skills: "used powerpoint and visio to aid communication to these business groups. "
  • Creativity is also an important skill for systems analysts to have. This example of how systems analysts use this skill comes from a systems analyst resume, "because analysts are tasked with finding innovative solutions to computer problems, an ability to “think outside the box” is important." Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "maintained current and accurate inventory of it equipment including a visio drawing of racks and the equipment within the racks. "
  • See the full list of systems analyst skills.

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    What Information Technology Analysts Do

    An information technology analyst is responsible for identifying business opportunities by creating and designing technology systems that would help business operations perform efficiently and accurately. Information technology analysts manage systems maintenance, upgrade and install updates for better optimization, and perform feature revisions and adjustments based on the end-user experience. They analyze client and business specifications and research a multiple system approach to generate technology solutions. An information technology analyst must have excellent analytical skills, as well as broad knowledge of the technology industry.

    In this section, we compare the average systems analyst annual salary with that of an information technology analyst. Typically, information technology analysts earn a $7,695 higher salary than systems analysts earn annually.

    While their salaries may differ, one common ground between systems analysts and information technology analysts are a few of the skills required in each craft. In both careers, employees bring forth skills like customer service, project management, and java.

    As far as similarities go, this is where it ends because a systems analyst responsibility requires skills such as "troubleshoot," "c++," "data warehouse," and "systems analysis." Whereas a information technology analyst is skilled in "infrastructure," "security policies," "switches," and "encryption." So if you're looking for what truly separates the two careers, you've found it.

    Information technology analysts really shine in the technology industry with an average salary of $94,506. Whereas systems analysts tend to make the most money in the finance industry with an average salary of $86,904.

    Information technology analysts tend to reach similar levels of education than systems analysts. In fact, information technology analysts are 1.0% less likely to graduate with a Master's Degree and 0.2% less likely to have a Doctoral Degree.

    What Are The Duties Of a Business Intelligence Analyst?

    The primary job of business intelligence (BI) analysts is to analyze data and identify areas of improvement for an organization. These professionals are responsible for identifying trends that may help managers, executives, and other departments make better decisions to improve company processes and modernization. Other duties include identifying areas of revenue loss and ways to maximize profit, analyzing competitors' use of BI, and implementing new methodologies and data analysis. This role is particularly analytical and needs a balance of communication, information technology, and problem-solving skills.

    The next role we're going to look at is the business intelligence analyst profession. Typically, this position earns a higher pay. In fact, they earn a $4,866 higher salary than systems analysts per year.

    A similarity between the two careers of systems analysts and business intelligence analysts are a few of the skills associated with both roles. We used resumes from both professions to find that both use skills like "java," "technical support," and "data analysis. "

    But both careers also use different skills, according to real systems analyst resumes. While systems analyst responsibilities can utilize skills like "customer service," "project management," "troubleshoot," and "c++," some business intelligence analysts use skills like "business intelligence," "analytics," "power bi," and "dashboards."

    It's been discovered that business intelligence analysts earn higher salaries compared to systems analysts, but we wanted to find out where business intelligence analysts earned the most pay. The answer? The start-up industry. The average salary in the industry is $88,964. Additionally, systems analysts earn the highest paychecks in the finance with an average salary of $86,904.

    When it comes to the differences in education between the two professions, business intelligence analysts tend to reach higher levels of education than systems analysts. In fact, they're 10.7% more likely to graduate with a Master's Degree and 0.2% more likely to earn a Doctoral Degree.

    What Technology Do You Think Will Become More Important And Prevalent For Business Analysts In The Next 3-5 Years?

    Jeff Pawlicki

    Principal, Shakopee High School

    As we've learned through this pandemic, how we work and communicate with each other looks much different than it did only months ago. I anticipate we will continue to see technology that allows us to communicate with each other more efficiently and work in multiple settings.Show more

    How an Information Analyst Compares

    Information Analysts are employees who collect data and analyze the information from the data they collected. They are usually found in companies with information technology departments. They collect network, software, or hardware performance data and analyze these data. The data that Information Analysts collect would help in identifying and anticipating problems in the system. As such, they will be able to troubleshoot and provide a sound analysis of the systems and networks. They would then be able to give recommendations to address problems, based on what they analyzed.

    The third profession we take a look at is information analyst. On an average scale, these workers bring in higher salaries than systems analysts. In fact, they make a $550 higher salary per year.

    By looking over several systems analysts and information analysts resumes, we found that both roles utilize similar skills, such as "project management," "troubleshoot," and "c++." But beyond that the careers look very different.

    There are many key differences between these two careers as shown by resumes from each profession. Some of those differences include the skills required to complete responsibilities within each role. As an example of this, a systems analyst is likely to be skilled in "customer service," "java," "c #," and "technical support," while a typical information analyst is skilled in "patients," "data entry," "work ethic," and "strong work ethic."

    Information analysts make a very good living in the technology industry with an average annual salary of $86,848. Whereas systems analysts are paid the highest salary in the finance industry with the average being $86,904.

    Information analysts are known to earn similar educational levels when compared to systems analysts. Additionally, they're 2.1% less likely to graduate with a Master's Degree, and 0.6% less likely to earn a Doctoral Degree.

    Description Of a Technical Analyst

    A technical analyst is responsible for analyzing technical information and aligning it to the business strategies and procedures in meeting project goals. Technical analysts monitor technical system errors and provide immediate resolutions to ensure an efficient and smooth flow of operations. They comply with the business requirements and clients' specifications to facilitate the technical team with the best techniques to get the job done. A technical analyst should have excellent critical-thinking and communication skills, as well as having a broad knowledge of the technology industry and disciplines.

    The fourth career we look at typically earns lower pay than systems analysts. On average, technical analysts earn a difference of $1,338 lower per year.

    According to resumes from both systems analysts and technical analysts, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "customer service," "troubleshoot," and "java. "

    Each job requires different skills like "project management," "c++," "computer system," and "systems analysis," which might show up on a systems analyst resume. Whereas technical analyst might include skills like "digital transformation," "desktop," "patients," and "web services."

    Technical analysts earn a higher salary in the retail industry with an average of $88,568. Whereas, systems analysts earn the highest salary in the finance industry.

    The average resume of technical analysts showed that they earn similar levels of education to systems analysts. So much so that the likelihood of them earning a Master's Degree is 1.8% less. Additionally, they're less likely to earn a Doctoral Degree by 0.1%.

    What a Systems Analyst Does FAQs

    Does A System Analyst Need To Know Programming?

    No, a system analyst does not need to know programming. While systems analysts should enjoy working with computers and be curious about new technologies, they do not necessarily need to do any coding themselves.

    How Much Does A Systems Analyst Make?

    The average salary for a systems analyst is between $70,000 and $90,000 in a year. The best-paid 25 percent made $117,000 that year, while the lowest-paid 25 percent made $70,000. While this can vary depending on the level of experience, industry, and education, most systems analysts can expect to make at least $70,000 in a year.

    What Is The Career Path For A Systems Analyst?

    The career path for a systems analyst varies depending on personal experience, knowledge, and aptitude, but may start as a systems support analyst and progress up to a chief technology officer.

    What Qualifications Do You Need To Be A Systems Analyst?

    The base qualification needed to become a systems analyst is a bachelor's degree in information technology. After this, a systems analyst should be able to demonstrate that they have a high level of analytical, communications, and technical skills.

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