Systems analyst jobs in Lakewood, OH

Title: Technical Business Analyst - Contact Center / Conversational Platforms KeyBank is looking for a Technical BA to bridge business and technology for projects involving Google Dialogflow, voice/chat bots, Twilio/CPaaS, and integrations with banking platforms. This role will capture requirements, document processes, and support solution design and testing. Key Responsibilities Work with contact center, digital, and business teams to elicit and document requirements for voice bots, chatbots, and messaging use cases. Translate business needs into user stories, use cases, flow diagrams, and acceptance criteria. Document current-state and future-state process flows for customer journeys across voice, SMS, and digital channels. Collaborate with DS Architect and Technical PM to ensure requirements align with overall architecture and delivery roadmap. Support backlog grooming, prioritization, and release planning in Agile environments. Partner with QA and business stakeholders on UAT planning, test case definition, and defect triage. Perform light technical analysis: review API specs, payloads (JSON), logs, and basic SQL queries to support troubleshooting and validation. Required Skills & Experience 6+ years as a Business Analyst in IT, with 3+ years in contact center, digital, or conversational AI projects. Experience working with: Google Dialogflow or similar conversational platforms Voice bot / chatbot projects, ideally integrated with banking or financial services Communication platforms such as Twilio / CPaaS (or Genesys/Avaya/etc.) Strong skills in requirements gathering, documentation, and stakeholder workshops. Ability to understand and communicate API integrations, data flows, and system interactions (familiarity with JSON, REST, basic SQL). Experience working in Agile/Scrum teams using Jira, Azure DevOps, or similar tools. Excellent written and verbal communication skills, comfortable working with both business and technical teams.

• Salary: $65,000-$85,000 • Bonus up to 25% of annual salary • 100% Onsite • 100% Company paid Healthcare Benefits • Unlimited PTO. Preferred Skills & Qualities: Prior Business Analyst experience SQL experience, be able to read stored procedures, write queries, run scripts to assist retrieve data Experience with SDLC and implementations Experience w/ the Agile methodology: KANBAN and Scrum preferred Experience with Crystal Reports nice to have

**NO 3rd Party vendor candidates or sponsorship** Role Title: Sr. OTM Solutions Analyst Client: Solution Chain and Transportation and Logistics Solutions Employment Type: Contract-to-Hire Duration: 6 month contract to hire Preferred Location: 4 days onsite in Beachwood, OH Role Description: Configure and enhance OTM (agents, workflows, statuses, and route groups). Strong PL/SQL skills for developing stored procedures, queries, triggers, and performance tuning. Integrate OTM with external systems (web services, XML, middleware, telematics/ELD). Monitor and troubleshoot OTM server-related issues, including application performance, log analysis, and environment stability. Perform root cause analysis for performance bottlenecks in agents, workflows, and integrations. Diagnose and resolve thread management, agent delays, and deadlocks within OTM. Conduct database tuning and table optimization to improve OTM performance. Collaborate with system administrators and DBAs on server load balancing, patching, and upgrades. Solid understanding of transportation, truckload operations, fleet optimization, and compliance. Develop and support reporting and analytics using BI Publisher and Tableau. Conduct fit-gap analysis and design scalable fleet solutions with minimal customization. Requirements: 7+ years hands-on development in OTM Deep knowledge of the OTM data model, fleet-specific tables, and driver/asset workflows. Proficiency in OTM configuration and automation (agents, workflow logic, event triggers). Strong skills in server performance tuning and OTM environment optimization. Advanced PL/SQL debugging and query optimization for high-volume transactions. Ability to analyze and resolve deadlocks, agent execution delays, and thread contention. Proficiency in capacity planning, ensuring system scalability and resilience. Strong problem-solving mindset for complex OTM application and infrastructure issues. Plus: Familiarity with OTM Cloud migration and roadmap preferred. Fleet Management modules, including driver management, equipment/power unit tracking, dispatching, and the ability to translate business requirements into scalable OTM fleet solutions.

Plant Support Electrical Engineer - (Nuclear) Johnson Service Group (JSG) is a nationally recognized professional staffing firm, and we are recruiting for an experienced Plant Support Electrical Engineer on a full-time permanent basis, starting as soon as possible. Our client is growing and values its employees by providing a comprehensive benefits package for all eligible full-time team members. This package includes Medical, Dental, and Vision coverage, as well as Basic and Voluntary Life Insurance, Disability Insurance, Telemedicine services, an Employee Assistance Program, and a TRICARE Supplement. Salary Range: $85K-$130K (DOE). Possibly higher based on experience Citizenship: U.S. Citizenship is required Client Location: Perry Nuclear Power Plant, OH. Residency: Local or Regional candidates are highly preferred. Relocation: Relocation assistance is available Location: located near the beautiful Lakeshore Reservation state park and Lake Erie Bluffs bodies of water, nature & wildlife areas. Enjoy the outdoors and take in the sights. Additional They work 4/10s, allowing for 3-day weekends each week. The company invests in assets. Must Have Prior experience in the nuclear industry is preferred but not required 3-5 years of experience is preferred A bachelor's degree in Engineering (Electrical preferred) or a related field is required Proficient computer skills in standard Windows programs (Excel, Word, etc.) Teamwork and collaboration skills across organizational boundaries Able to communicate complex issues effectively through written and verbal communication Able to influence by establishing effective working relationships across organizational boundaries In-depth understanding of power plant equipment and systems Able to evaluate technical alternatives considering their economic contribution to the business Able to apply systematic problem-solving processes to address complex issues Job duties: Protect the work week schedule by supporting the resolution of emergent, short-cycle, and near-term engineering work Engineering point of contact for execution of the online work week schedule and resolution of online Engineering Holds Engineering support of Operability process (Input to Operability, Follow-up Operability Evaluations) Engineering post-work testing Engineering technical support for PROMPT Team Maintenance Engineering technical support for resolving operating challenges Planning support for emergent questions and assistance with field activities Emergent complex troubleshooting support (FMEA, Confirm/Refute, etc.). Prepare Minor Design Modifications Identifies and perform tasks as required to meet objectives Lead interpretation and analysis of complex issues Coordinates assigned projects, studies, and initiatives through completion Comply with safety policy and procedures to ensure a safe working environment Prepare and present reports, including recommendations to resolve complex issues Participate in and, on occasion, lead special projects and committees Lead complex problem-solving efforts Electrical specific tasks such as protective device sizing, cable sizing, and motor sizing/analysis., All other duties as assigned. JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

Duration: 12 months contract (with possible extension) This role will support multiple functions and processes within Lockbox in Payment and Deposit Operations, focusing primarily on working with Service and Support teams in procedure development, testing, and creating scripts for testing. Payment and Deposit Operations fosters a culture founded on accountability, teamwork, leadership, intellectual curiosity and a balanced foundation between work and personal life. As an analyst, you will develop industry expertise and detailed product knowledge, and drive execution of strategic initiatives. ESSENTIAL JOB FUNCTIONS Primary responsibility is providing operation support of Lockbox applications, and additional areas of support, as assigned. Job functions of an Operations analyst include: Create, edit, and test application and operational procedures for Lockbox Operations and Support. Write and execute test scripts for operational testing of applications in process improvement projects. Performs business analysis for payment and deposit applications as assigned; applications can include mainframe, PC, distributed systems, databases, and/or web-based applications Mine data from primary and secondary sources often using complex joins across multiple datasets. Plays a leadership role in providing ongoing production support within Payment and Deposit Operations applications and processes; acts as first line of contact for user reported inquiries and problems; performs problem reporting, tracking, resolution, root cause analysis and identification of preventative measures. Delivering high quality support and great service to our internal/external partners and clients. Active participation and guidance as it relates to Lockbox, and the associated applications/systems, process initiatives and projects. Translates business needs and requirements to Technology partners; translates technical material to the Loan, Payment, and Operational Services Process Areas and Lines of Business. More broadly, analysts are expected to display the following skills and competencies: Strong problem solving through ability to analyze qualitative, operational & financial data Strong interpersonal, influencing and relationship building skills; must demonstrate the ability to work cross functionally with a variety of different personality types Ability to concisely and effectively communicate with senior management High degree of adaptability & intellectual curiosity, comfortable with ambiguity Exceptional teamwork and collaboration REQUIRED QUALIFICATIONS Bachelor's Degree or equivalent experience of ideally 2+ years in an operational or support environment Attention to detail in documenting and implementing requirements Highly organized, detail-oriented with the ability to thoroughly analyze and resolve issues Excellent written and verbal communication skills Ability to effectively manage change Ability to stay on top of task assignments Strong decision making and analytical skills Ability to facilitate research and resolution of sometimes less-than-straight-forward issues Strong aptitude to technology based tools and databases (i.e., Excel, Access) Interest, willingness and ability to assimilate information quickly and succinctly Works well in a team-based environment PREFERRED QUALIFICATIONS 1-2 years of Operational Analyst experience Technically savvy in relation to Windows systems and software Experience in Excel and Jira with an ability to manage large data sets, creating summary views using pivots tables, data graphs/visualization About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Nil Email: ************************** Internal Id: 25-55288

We are seeking a Systems Administrator with hands-on experience in Cisco routing and switching, VMware infrastructure, firewall management, and Microsoft Windows domain environments. This position is ideal for a highly motivated IT professional who thrives in a dynamic environment and takes pride in maintaining secure, stable, and high-performing network and server systems. Key Responsibilities Administer and maintain Windows Server environments, including Active Directory, Group Policy, DNS, and DHCP. Manage and monitor VMware vSphere infrastructure, including ESXi hosts, virtual machines, and storage. Configure, support, and troubleshoot Cisco routers, switches, and other network devices. Administer, optimize and troubleshoot firewalls to ensure secure perimeter and internal segmentation. Monitor system performance and ensure reliability, availability, and security across all core systems. Implement and maintain backup, disaster recovery, and system redundancy solutions. Collaborate with internal teams to design and deploy infrastructure projects and upgrades. Maintain documentation of systems, procedures, and configurations. Qualifications 5+ years of professional experience in systems and network administration. Strong knowledge of Microsoft Windows Server 2016/2019/2022/2025 and Active Directory. Experience with VMware vSphere, including vCenter, clustering, and resource management. Proven experience managing Cisco network infrastructure (routing, switching, VLANs, QoS, etc.). Experience with firewall configuration and management Excellent troubleshooting and problem-solving skills. Strong communication and documentation abilities. Preferred Certifications (not required) Cisco Certified Network Associate (CCNA) or higher VMware Certified Professional (VCP) Microsoft Certified: Windows Server Hybrid Administrator Associate

Senior IT Solutions Analyst (OTM) Duration : 6+ Months Must-Have Skills Senior-level OTM design, configuration, agents, workflows, fleet modules. Advanced PL/SQL development and debugging. Strong XML and integration experience. Proven ability to improve OTM performance (database tuning, server analysis). Experience with fleet operations, transportation, compliance, and optimization. BI Publisher and Tableau experience. 7+ years of Solutions Design experience. Bachelor s degree in a technical or business-related field. Preferred Skills Experience with OTM Cloud migration. Oracle ecosystem experience. Load balancing, patching, upgrades with server/DBA teams. Capacity planning and system scalability expertise. Don t Apply If Your OTM background is primarily support rather than development/configuration. You lack PL/SQL or XML experience. You have no logistics/supply chain/manufacturing background. You cannot work onsite 4 days a week in Beachwood, OH.

This role is with RippleMatch's partner companies. RippleMatch partners with hundreds of companies looking to hire top talent. About RippleMatch RippleMatch is your AI-powered job matchmaker. Our platform brings opportunities directly to you by matching you with top employers and jobs you are qualified for. Tell us about your strengths and goals - we'll get you interviews! Leading employers leverage RippleMatch to build high-performing teams and Gen Z job seekers across the country trust RippleMatch to launch and grow their careers. Requirements for the role A Bachelor's degree in Finance, General Business, or Business Analytics Strong financial and analytical skills Proven ability to organize and interpret large amounts of data Meticulous, organized and proficient at managing multiple workstreams simultaneously Excellent written and verbal communication skills needed to interact with internal team members and external client personnel. Dedicated, result oriented and ability to learn quickly in a fast-paced, dynamic work environment under tight deadlines Highly proficient in Excel; SQL and Tableau experience preferred Proficiency in the English language, including the ability to listen, understand, read and communicate effectively both in writing and verbally in a professional environment.

Swagelok is a global organization and one of the largest employers of manufacturing talent in Northeast Ohio. We are driven by our core values of Quality, Integrity, Respect for the Individual, Customer Focus, Innovation, and Continuous Improvement, which are demonstrated through our daily actions. For 75 years, our dedication to our core values has been the foundation for our success. Our products have been up into space, down to the bottom of the ocean, and everywhere in between. That same dedication spans to our customers. Throughout our organization we demonstrate a commitment to these values and those we bring onboard. Whether you want to grow in your role or explore broad opportunities and develop new skills-you'll thrive in a culture that promotes learning and development. We strive to be a company where we all can do our best work with a true sense of purpose and belonging. **Be** Connected. **Be** Valued. **Be** You. We hope you'll consider joining our team. Responsible for the implementation, maintenance, and support of the company computing environment. May work closely with first-tier support staff to solve system problems. Ensures smooth integration of all systems in the environment, providing technical support as required. Prepare documentation that will assist in the maintenance and recovery of the systems. May serve as an internal consultant to developers, assisting them in server support, security, and other development issues that will aid the process. **Essential Duties and Responsibilites:** + Intermediate level administration of all enterprise LAN systems, including installation, configuration, upgrading, troubleshooting and supporting both server hardware and software, as well as desktop hardware and software. + Develop close working team-based relationship with Technical Architects and other Systems Administrators to enable efficient management of solutions. + Participate at an intermediate level in the logical and physical design of systems architecture services. + Develop operational standards + Build and monitor servers, maintaining the environment and applications at an intermediate level as required. + Validate and install Windows operating systems to ensure the currency and supportability of the computing environment. + Implement operating systems and applications patches and service releases as required. + Implement 3rd party and custom developed applications as required. + Provide intermediate level technical support to customers and developers during the design and coding of applications + Diagnose server operation problems and work with hardware support vendor to coordinate server repair + Demonstrated ability to understand customer plans, problems, processes and requirements. + Off hours support, as necessary **Education and/or Work Experience Requirem** **ents:** **Required:** + Bachelor's degree in Business Administration or Computer Science or equivalent experience ' + 4+ years of hands-on experience in Windows operating systems administration, particularly Cluster Server support, security, remote monitoring and support, replication, quota limits, desktop integration, data recovery and system backup + 2+ years of network protocols and directory services such as TCP/IP, LDAP, Active Directory + 2+ years of experience of hardware server platforms such as HPE. + Familiar with UNIX or Linux operating systems. + Must exhibit a strong orientation in two or more of the following skill sets: + Windows O/S, VMS + Internet Information Server, TCP/IP, SMTP, IMAP, MAPI, POP3, LDAP, IMAP4, HTTP, HTTPS, Microsoft Exchange/Outlook or comparable e-mail solution, + Windows directory (Active Directory) and domain model, Security and authentication model services, Web and database services, Media services, Communication (VPN, RAS, Radius), + Clustering architecture and distributed client connections over multiple servers (e.g., MSCS). Administrative exposure to Server hardware platforms, such as HPE. Administrative exposure to Transaction Server and/or competing products. + Extensive knowledge of one of the following database platforms: Microsoft SQL Server, Oracle. + Specific Database skills in: Database Set Up and troubleshooting, Stored Procedures, Triggers, Functions, Aspects of High Availability: Clustering, Mirroring, Log Shipping, Backup and Recovery. Proficiency in scripting languages such as PowerShell, Python, Bash, or JavaScript, with a strong understanding of writing clean, efficient, and reusable code. + Hands-on experience in automating operational tasks such as system provisioning, configuration management, patching, monitoring, and reporting. + SAN/NAS and related mass storage media administration **Preferred DBA Specific Skills/Knowledge:** Knowledge of data management services (i.e., SQL Server) and application management services (i.e., DCOM, .NET) is desirable. Must exhibit a strong orientation in two or more of the following skill sets: + Working knowledge of Active/Active or Active/Passive clustering, including system builds. + Working knowledge of database log shipping, replication and mirroring + Strong hardware experience for database servers, specifically on storage configuration and management + Data Warehouse experience with configuration and management of server environment. Experience with table partitioning and sliding window technique + Perform best practices for all aspects of a database environment: Implementations, Troubleshooting, off-hour maintenance and collaboration with Development and Systems Management Team members. + Experience on more than one Database platform + Familiar with building and supporting SQL SSIS packages + Setup, support and maintenance of SQL Server Reporting Services (SSRS) + Have high level skills in the following operating systems: Windows Server 2008 to Windows Server 2025 + Strong experience in writing scripts for troubleshooting and maintaining SQL servers as well as importing and exporting data **Working Conditions and/or Phyisical Requirements** + Working conditions associated with normal office environment. + Ability to operate standard office equipment (e.g., computer, telephone, copier, printer, etc.). + Ability to effectively communicate in both small and large groups and settings. + Ability to traverse between multiple locations in Ohio and Pennsylvania as needed. + Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and quantitative productivity standards. + Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards. Swagelok provides a comprehensive package of valuable benefits called Total Rewards focused on health and wellness, compensation, retirement planning, and supplemental rewards. To apply: 1. Click 'Apply Now' to the role of interest, upload your resume and complete the application. 2. Those that match our qualifications will be contacted to schedule a phone interview. Congratulations on taking the first step to **B** e Connected. **B** e Valued. **B** e You. _Swagelok is proud to be an Equal Opportunity Employer. Applicants are selected without regard to race, ethnicity, creed, color, religion, sex, pregnancy, pregnancy-related medical conditions, age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity, or other protected characteristic under federal, state or local law._ _Swagelok will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990, the Americans with Disabilities Act Amendments Act of 2008, and Ohio state law. _ _This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Swagelok is an at-will employer, which means that either party is free to terminate the employment relationship at any time, without any advanced notice, for any reason or no reason. _ \#LI-LK1 \#LI-Hybrid

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Business Analyst - Data Operations is responsible for developing requirements, business processes, and documentation to support data initiatives, including data warehousing, ETL, analysis, data quality, and governance services. This role assists internal customers in understanding data tools and assets, while also defining business processes and requirements. The Business Analyst - Data Operations works closely with vendors, various internal business partners, data engineering, and analytics teams to improve data services and business processes related to loan servicing and portfolio management. Job Responsibilities: * Partner with internal customers to understand business needs and opportunities and convert them to technical requirements for data engineers. * Work directly with vendors and partners on data integration projects. * Develop process maps and drive continuous process improvements. * Help develop data models and integration flows for various CM partner channels. * Support roll-out and maintenance of data governance services, including data glossaries, business rules, stewardship, semantic models, etc. * Support roll-out of data security, privacy, and compliance initiatives. * Participate in projects and troubleshooting to improve various aspects of data quality (uniqueness, integrity, accuracy, consistency, and completeness). * Coach business users in support of best practices. * Support process monitoring and analysis. * Develop analysis and automation tools for business users. Qualifications and Skills: * Bachelor's degree in Business, Information Technology, Information Systems, or a related field, or equivalent work experience. * Experience in business analysis within technology settings, covering process mapping, requirements gathering, work planning, and collaborative brainstorming. * Experience running meetings and facilitating projects. * Excellent prioritization and problem-solving skills. * Excellent customer service and communication skills. * Skilled in building relationships and influencing others. * Skilled in presenting technical ideas in business-friendly language. * Skilled in working independently and taking initiative. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law ("Protected Characteristics"). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. Eaton's Corporate Sector division is currently seeking a IT Operations Analyst. The expected annual salary range for this role is $109000 - $159000 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. Job Summary: The IT Operations Analyst serves as the primary liaison between stakeholders (business and IT both) and the IT function, leveraging expertise in business analysis to recommend and implement solutions that enable the organization to achieve its goals. This role in particular will focus on championing IT operational excellence by leveraging process improvements and advanced analytics (ServiceNow, Jira) to identify trends, optimize production support, and implement KPI-driven improvements that enhance IT processes, productivity, and customer service outcomes. The IT Operations Analyst with expertise in business analysis tools and techniques and extensive experience in enterprise-wide process and technology transformations and implementation. The ideal candidate has experience with master data management programs, data hubs, or ERP implementations. The candidate will provide thought-leadership in driving organizational objectives forward. The IT Operations Analyst is responsible for business analysis planning and monitoring; requirements elicitation; requirements management and communication; enterprise analysis; requirements analysis and solution assessment and validation on large projects in alignment with the Eaton project management process standards. What you'll do: • Business Analysis Planning: Plan the business analysis approach for projects, determine the deliverables, estimate business analysis effort, and determine metrics to be used to monitor the success of analysis work. • Requirements Elicitation: Conduct requirements gathering activities (brainstorming, focus groups, interviews, observation, prototyping, workshops), document the results, and validate that the documented requirements meet the stakeholders' needs. • Requirements Management & Communication: Assess requirements to ensure they fall within the solution scope, ensure requirements are aligned with and traceable to business objectives and solution design, and ensure requirements are communicated and presented in a format that are understandable to stakeholders, including solutions designers and developers. • Enterprise Analysis: Evaluate the business need, problem or opportunity to justify the investment necessary to deliver the solution, assess the capability of the enterprise to leverage in developing a solution, and determine the most feasible solution. • Requirements Analysis: Analyze, prioritize and organize requirements to ensure efforts focus on the most critical needs, model requirements to demonstrate process and or solution function, and validate that the requirements support the delivery of value. • Solution Assessment: Review and evaluate IT solution designs to ensure the proposed solution meets the business requirements. • Validation: Coordinate the approach and development of use cases and test scenarios with the customer to ensure integration and/or user acceptance testing is complete and validates that project requirements have been achieved. • Optimize IT Operations: Develop and maintain KPI-driven dashboards and reporting frameworks to monitor operational health, productivity, and customer service performance. Reduce ticket transfers and improve resolution times through process redesign, automation, and proactive monitoring. • Define and Manage KPIs: Establish forward-looking performance indicators and dashboards to track productivity, customer service metrics, and operational health. • Lead IT Internal Productivity Projects: Manage cross-functional initiatives that enhance IT efficiency, reduce manual effort, and improve overall service delivery. • Leverage Analytics for Insights: Use ServiceNow and Jira data to identify bottlenecks, forecast trends, and recommend actionable improvements. • Champion Continuous Improvement: Benchmark against industry standards and implement innovative solutions for ITSM and Agile process optimization. • Drive automation and process optimization initiatives using AI/ML, RPA, and advanced analytics to reduce manual effort and accelerate IT service delivery. Qualifications: Required (Basic) Qualifications: • Bachelor's degree from an accredited institution. • Minimum of 5 years of IT work experience. • No relocation benefit is being offered for this position. Only candidates within a 50-mile radius of Beachwood OH, Galesburg MI, Houston TX, Menomonee Falls WI, Moon Township PA, Raleigh NC will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation. • Must be able to work in the United States without corporate sponsorship now and within the future. Preferred qualifications: • 5 years working in a customer facing or production support role. • Expertise in ServiceNow and/or Jira, including configuration, administration, integration, and workflow automation for IT operations and project management. • Strong understanding of Agile methodologies (Scrum, Kanban) with practical experience managing boards, sprints, and backlogs in Jira to drive delivery efficiency. • Strong understanding of IT Service Management Processes. • Strong understanding of Agile methodologies. Skills: Position Criteria: • Excellent communication skills, both written and verbal. This position will often work with other business analysts, project managers and business teams on a regular basis. • Good team-oriented interpersonal skills. Assists with facilitation sessions, lead and influence others to effectively interface and work with a wide variety of people. • Good team player, self-motivated and committed with an ability to work under pressure and to tight deadlines. • Up to 10% travel required.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Position: Oracle Communications MetaSolv Solutions Analyst Location is in Cleveland OH. Duration: 10+ Months Need candidates on W2 only Key experience is with Oracle Communications MetaSolv Solutions. This is a long term contact. there are 3 open position. Work needs to be done onsite. Looking for three (3) resources for Oracle Communications MetaSolv Solution (MSS) Analyst's . Product catalog background. PSR orders, provisioning plans, customer order layer. Ability to map product catalog features, feature labels, and previous migration experience Additional Information Regards, Vishal Rana Talent & Client Acquisition Specialist |Phone: 510 254 3300 Ext 178 |

Job Information Technology Primary LocationUS-IA-Cedar Rapids Schedule Full-time Job is only avaialble in the above locations There may be a hiring bonus which may be used for relocation expenses There is no remote/virtual work scenario Job Title Intermediate/Senior/Lead Business Systems Analyst Responsibilities: General Provide leadership to project teams to lead external vendors on projects Provide organizational leadership to project team members Act as the technical leader for requirements, facilitating requirements and ensuring a quality on time delivery to the business customer Intermediate BA: Under minimal supervision, facilitate the business analysis process to identify business requirements for system solutions or improved processes that will increase efficiency and overall productivity. Work cohesively with developers, business units, external vendors, and other test team members. Responsible for the coordination of test planning for various types of projects. Works on project teams that are developing or modifying moderately complex information systems. Includes analysis and documentation of business and system requirement and coordinating testing. Analyzes business unit requests and understands business requirements, works with various technical staff members to determine possible solutions and communicate business and system impacts to IT and Operations staff. Responsible for all artifacts and tasks produced in the Requirements and Testing disciplines of the Rational Unified Process (RUP), including Stakeholder Requests, current and future state models, Use Cases, Business Rules, User Interface requirements, Mapping documents, Supplementary Specifications and associated diagrams also includes Test Plans and test cases. Senior / Lead BA: Provides leadership to project teams and external vendors and works with the business to facilitate on time delivery of projects Provide mentoring to fellow team members in all areas including vendor management, artifact management, and all related tools. Lead the business analysis and testing processes and collaborate with project teams and external vendors in the delivery of software solutions for TCM Technology Services and our trading partners. Translate stakeholder needs into system requirements. Works closely with and provides leadership to other project team members and vendors that are developing or modifying complex information systems. Maintains positive working relationships between Annuity Services, Technology Services and our Trading Partners. Facilitates the elicitation and documentation of business and functional requirements and Testing disciplines of the Rational Unified Process (RUP), including Stakeholder requests, current and future state models, Use Cases, Business Rules, User Interface requirements, Mapping documents, Supplementary Specifications and associated diagrams; also includes Test Plans and test cases. Qualifications: General Experience leading structured projects in a complex technical environment Proven ability to lead external vendors Ability to provide, receive, and act on critical feedback Proven ability to work within a structured team environment and assist with successful delivery of projects Intermediate BSA: Bachelor's degree or equivalent education/experience, preferably in IT or a business area discipline. Minimum of 2-4 years experience in business analysis. 2-4 years of industry experience preferred. Senior BA: Bachelor's degree or equivalent education/experience, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing). Minimum of 5 or more years of experience in business systems analysis. 2-4 years of industry experience also preferred. Two years of experience managing technical projects in a complex environment. Lead BA: Bachelor's degree, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing) or equivalent education/experience. Minimum of 8 or more years of experience in business systems analysis. 2-4 years of industry experience also preferred. Two years of experience managing technical projects in a complex environment. Additional Information All your information will be kept confidential according to EEO guidelines.

What Timken makes possible begins with you. Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next. A career at Timken means you can have an immediate impact doing Work That Matters to the world- improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries, and start helping our customers push the limits of what's possible in their world of motion. The position will act as primary support for combining the access control process (i.e. Compreq) and administration of data loss prevention tools. The position will provide US-based support for the access control process for managing access to sensitive systems that support access to controlled technical data. The position will actively work with key stakeholders across the organization to use data loss prevention tools to help manage the flow of sensitive data such as munitions data and privacy data. Responsibilities: * Primary contact for analyzing and properly managing access control requests in various systems such as Active Directory and SAP, in a timely fashion (i.e. Compreq). * Properly inventory and document access request processes and provide evidence of access control request processes to Audit. * Act as primary regional support for data loss prevention tools such as Crowdstrike DLP and Varonis. * Integrate data loss prevention tools into a comprehensive Insider Threat program. * Act as secondary support for e-discovery and forensics. * Collaborate with cross-functional and international teams and business units (e.g., Engineering, Human Resources, end-users, different business users) in assessing current needs for access control processes and data loss prevention tools. * Recommend technical and process improvements to access control and data prevention space. * Provide excellent service to enterprise stakeholders while ensuring process adherence. * Act as technical lead for IT projects, especially regarding munitions and privacy data. * Stay current with rapidly changing Information Security and IT technology and corporate policies and standards in order to provide advice and recommendations on Information Security-related issues. Minimum Qualification: * High School Diploma with 7 years of IT experience * Experience with managing data loss prevention tools such as CrowdStrike DLP and Varonis. * Experience with managing users, groups, and computers in Active Directory. * Experience with Information Security tools used for investigations and analytics such as CrowdStrike, Encase, Email Security, and Zscaler. * Must be a US Citizen or permanent resident. Preferred Skills: * Bachelor's degree in computer science with 3 years preferred * Certifications in Security+ or GIAC with 3-5 years post certification experience. This position may require access to United States export controlled technical data ("CTD") and hardware under the Departments of US State (ITAR) and/or Commerce (EAR). Eligible candidates are; US Citizens, Green Card holders, Asylees or others eligible to receive US export license authorizations. Candidate must be authorized to work in the US. All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.

Go Maverick Group is seeking an experienced System Developer / Administrator to join a dynamic and agile team of IT support specialists for an engineered products company in Cleveland. This role requires a wide range of hands-on administration and code modification to various systems that help run the day-to-day operations of the business. You will be interacting directly with end users, engineers, and executive staff to help with strategic system upgrades, expanding automation between systems, and modification of system code and backend reports to support the daily needs of the business. As the System Developer / Administrator for the team, you will report directly to the Director of IT, and have sole responsibility for the maintenance, upgrading, and expansion of the following systems: ERP (Infor) PDM/PDL (SmarTeam) CAD Design (SolidWorks) Time Keeping Platform Repair and Service Management Software If you have a background in supporting manufacturing or engineered product environments from an IT perspective, have solid development skills, and are looking for a growing company who has been successful in Cleveland for the last 30+ years, then we want to talk to you! Due to the collaborative nature and strategic importance of this role, it requires you to be ON SITE in the Cleveland Suburbs office 5 days a week. Please do not apply if you are looking for a remote or hybrid role. Requirements To be successful in this role, you must have experience in the following: 5+ years of VB.NET development / support experience 5+ years of SQL development / support experience Experience writing and troubleshooting API calls between multiple systems Experience writing and troubleshooting SQL reporting Experience working with a PDM / PLM Experience supporting / customizing an ERP platform Strong ability to learn new platforms and development languages to support new systems Excellent verbal communication and collaboration skills Any experience with legacy platforms (iSeries / AS400, etc.) is a strong plus Benefits Full time role Strong, large-company benefits package Excellent ability to grow your skills in system development and administration Become the go-to, subject matter expert in multiple systems that run the company Great opportunity for upwards mobility in this growing company!

The Emergency Department Registered Nurse assumes responsibility and accountability for the application of the nursing process and the delivery of patient care in the emergency room setting or other emergent critical care areas. Essential Duties and Responsibilities: + Utilizes the nursing process to assess, plan, implement, and evaluate patient care + Uses clinical judgment to manage delivery of patient care safely and effectively + Triages effectively according to the severity and critical nature of patients' condition + Comprehensively assesses a patient's needs, obtaining their medical history and personal information, and seeking a doctor's evaluation immediately for life-threatening issues + Communicates with other medical professionals involved in the patient's care in a timely manner + Identifies and recognizes abnormal symptoms and changes in patient condition, established priorities, and takes appropriate action + Carries out providers orders accurately and timely + Performs, delegates, and supervises patient care activities within the scope of practice to meet the age-appropriate patient care needs + Performs and/or assists in emergency treatment as required in accordance with RN scope of practice + Follows emergency policies, procedures and protocols in an effective manner + Assesses the patient's physical, psychosocial, environmental, social, and educational needs + Develops, implements and updates patient's plan of care, including the education and discharge plan based on evidence-based practice standards and patient/family needs in collaboration with multi-disciplinary healthcare team + Performs other duties as assigned Minimum Requirements: + Current Registered Nurse License within the state of practice + Minimum of one year emergency room experience preferred + Complies with all relevant professional standards of practice + Participation and completion of Amergis' Competency program when applicable + Current CPR if applicable + TB Questionnaire, PPD or chest x-ray if applicable + Current Health certificate (per contract or state regulation) + Must meet all federal, state and local requirements + Successful completion of new hire training as applicable to job site + Understand patient confidentiality and HIPAA requirements + Ability to effectively elicit/provide information to and from appropriate individuals (including, but not limited to, supervisors, co-workers, clients) via strong communication skills; proficiency in the English language is required + Computer proficiency required + Must be at least 18 years of age Benefits At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits: + Competitive pay & weekly paychecks + Health, dental, vision, and life insurance + 401(k) savings plan + Awards and recognition programs *Benefit eligibility is dependent on employment status. About Amergis Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions. Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Under direction; performs specific software and systems analysis, programming support, training, and network development. Performs other related duties as required. Required Qualifications Any combination of training and work experience which indicates possession of the skills, knowledge and abilities listed below. Bachelor's degree in Computer Science, or a related discipline, plus one (1) year of experience as a software analyst which includes basic programming and data processing at the midrange computer level, or equivalent combinations of training and/or experience. Knowledge, Skills, and Abilities Thorough knowledge of functions of computer software systems (midrange, client/server); midrange computer programming language; operation of computer hardware and peripheral equipment; department policies and procedures*; data processing techniques and procedures. Advanced knowledge of system design; system analysis (midrange); office practices and procedures*; government structure and process*. Ability to gather, collate and/or classify information about people, data, or things; write instructions and specifications concerning proper operation of a P/C, LAN, client/server software and associated equipment; communicate effectively in written, oral, and picture form, respond to inquiries of users, employees and government officials; interpret a variety of technical materials in books, journals, and manuals; understand and discuss abstract material; deal with variables and determine specific action. (*Indicates developed after employment). Job Duties The duties listed below are intended to depict tasks performed by this classification. Conducts basic analysis to determine requirements for development of new systems or modifications to existing midrange computer systems (e.g. preliminary user/client interviews, feasibility studies, etc.); prepares estimates of time, cost, supplies, and personnel; performs comparative analyses and may recommend applicable computer system equipment, techniques, and software, including existing hardware and computer systems; consults with and advises higher level analysts and management. Analyzes assigned systems and software applications (e.g. compatibility, utilization, efficiency, etc.); writes analyses, discusses and makes recommendations; monitors hardware performance as a result of software changes; installs new software packages and trains on use; researches, writes training documents, and may participate and/or conduct other related system/software training sessions: provides technical assistance. Installs and maintains software and associated hardware systems; investigates problems within existing syst ms and makes recommendations far corrective action: completes analysis and documents to show benefits of proposed system, or modifications to existing systems for maintenance of efficient productivity and output satisfaction: recommends programming and operating standards. Assists with design or development of new systems of basic configuration; researchesand writes specifications and submits for approval: prepares user instructions and procedural manuals; participates in the installation and testing. Work Environment The work environment characteristics described here are representative of those that an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Work is performed in an office environment and employee will regularly be exposed to normal hazards associated with an office environment. * Operates with a high degree of independence and is subject to 24/7 on-call status as required. Frequently performs problem solving and project assignments during non-business hours to ensure systems are available during County business hours. Physical Demands The physical demands described here are representative of those that an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Physical ability to perform essential job functions. Typically requires sitting, walking, standing, bending, keying, talking, hearing, seeing and repetitive motions; use hands to finger, handle, or feel. Fine finger manipulation in the use of a computer. * Regularly required to lift up to 75 lbs; to move limbs and fingers easily to perform manual functions repeatedly; standing, walking, climbing, balancing, stooping, kneeling, crawling, pushing, pulling, feeling, reaching, lifting, grasping, twisting above the waist, bending at the waist, climbing ladders, entering crawl spaces, exertion of force; move body in continuous labor. * While performing the duties of this position, the employee will frequently be required to travel to and access the various assigned work sites. * Specific vision abilities required by this job include close vision, distance vision, color vision, ability to adjust focus, depth perception, and peripheral vision. Work Schedule: Monday - Friday 7:30 A.M - 4:00 P.M. Some evening and weekend hours may be required. Work Location: 1180 S. Main St, Akron, OH 44301 Pre-Employment Screenings Required: Criminal Background Check, Drug Screening, Motor Vehicle Record Check Position : 723019004 Code : 20257200-7 Type : INTERNAL & EXTERNAL Group : OIT 1229 B Job Family : INFORMATION TECHNOLOGY Posting Start : 12/18/2025 Posting End : 12/31/2025 Details : Click for Benefits MINIMUM HOURLY RATE: $27.69

Job Title: Technical Enrollment Analyst Physical Location: Kent Campus - Kent, OH Salary: $53,015 Basic Function: Performs duties involved with the support of student information systems used to maintain student records and promote student success. These duties may include process redesign, functional specification development, system testing and troubleshooting, compliance reporting, maintenance of production calendars, website development, maintenance of communication plans, and maintenance/development of e-signature/workflow. The position collaborates routinely with all members of the university community, as well as third-party vendors. Reports to designated supervisor. Additional Basic Function - if applicable: None. Examples of Duties: Duties/essential functions may include, but not be limited to, the following: Assist in the redesign of business processes, development of functional specifications and test scenarios, complete user testing and create/maintain documentation as needed for new, modified or upgraded technology and processes. Complete ad hoc reporting and compliance reporting activities. Complete required and timely website updates. Develop and maintain e-signature documents and workflow processes. Maintain office production calendar to ensure critical systems and processes are student ready. Implement and manage communication plans to faculty, staff, and students. Provide functional and technical guidance to support staff who work on a project or assignment on a temporary or intermittent basis. Provide support for student systems such as Degree Audit, ERP System, and other associated systems Perform related duties as assigned. Additional Examples of Duties - if applicable: None. Minimum Qualifications: Bachelor's degree plus two years of experience in a registrar's office or related area. * OR- Associate's degree plus four years of experience in a registrar's office or related area. * OR- Six years of progressively responsible experience in a registrar's office or related area. License/Certification: None. Knowledge Of: Student systems, workflows, data, and processes * Student policies, NCAA regulations for competition, state/federal compliance reporting * Relational databases and structured query language * Skill In: Reporting and data visualization tools Ability To: Establish and maintain cooperative working relationships with technical staff, user departments and end users * Manage time and resources and effectively balance priorities * Participate as a member of a cross-departmental project team * Conduct effective training and presentations * Maintain high level of quality control * Possess high degree of attention to detail * Integrate information technology solutions with business processes to form a new application or business process Analyze and exercise judgment outside established protocols Work effectively with co-workers, students and university community to support a student's-first environment. Take personal responsibility for quality and timeliness of results for projects and tasks Preferred Qualifications - if applicable: None. Assessments: Asterisk (*) indicates knowledge, skills, abilities which require assessments Working Conditions / Physical Requirements: None. Working Schedule: Monday - Friday 8 AM - 5 PM Additional Information: Kent State University is committed to creating a community that is culturally and intellectually diverse and to attracting and retaining a diverse staff. We strive to create and maintain working and learning environments that respect differences, and are inclusive, welcoming, respectful and kind. Must pass a security check. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. For official job descriptions, visit **************** Kent State University is a Smoke-Free, Tobacco-Free University effective July 1, 2017. Smoking and tobacco use are not permitted on any of Kent State's campuses or other locations and properties that are owned, operated, or leased by Kent State, both domestic and international. For additional details, visit ************************ Disclaimer: The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted to describe all the specific duties and responsibilities that may be required in any particular position. Directly related experience/education beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Kent State University reserves the right to revise or change job duties, job hours, and responsibilities.

Job Information Technology Schedule Full-time Job is only avaialble in the above locations There may be a hiring bonus which may be used for relocation expenses There is no remote/virtual work scenario Job Title Intermediate/Senior/Lead Business Systems Analyst Responsibilities: General Provide leadership to project teams to lead external vendors on projects Provide organizational leadership to project team members Act as the technical leader for requirements, facilitating requirements and ensuring a quality on time delivery to the business customer Intermediate BA: Under minimal supervision, facilitate the business analysis process to identify business requirements for system solutions or improved processes that will increase efficiency and overall productivity. Work cohesively with developers, business units, external vendors, and other test team members. Responsible for the coordination of test planning for various types of projects. Works on project teams that are developing or modifying moderately complex information systems. Includes analysis and documentation of business and system requirement and coordinating testing. Analyzes business unit requests and understands business requirements, works with various technical staff members to determine possible solutions and communicate business and system impacts to IT and Operations staff. Responsible for all artifacts and tasks produced in the Requirements and Testing disciplines of the Rational Unified Process (RUP), including Stakeholder Requests, current and future state models, Use Cases, Business Rules, User Interface requirements, Mapping documents, Supplementary Specifications and associated diagrams also includes Test Plans and test cases. Senior / Lead BA: Provides leadership to project teams and external vendors and works with the business to facilitate on time delivery of projects Provide mentoring to fellow team members in all areas including vendor management, artifact management, and all related tools. Lead the business analysis and testing processes and collaborate with project teams and external vendors in the delivery of software solutions for TCM Technology Services and our trading partners. Translate stakeholder needs into system requirements. Works closely with and provides leadership to other project team members and vendors that are developing or modifying complex information systems. Maintains positive working relationships between Annuity Services, Technology Services and our Trading Partners. Facilitates the elicitation and documentation of business and functional requirements and Testing disciplines of the Rational Unified Process (RUP), including Stakeholder requests, current and future state models, Use Cases, Business Rules, User Interface requirements, Mapping documents, Supplementary Specifications and associated diagrams; also includes Test Plans and test cases. Qualifications: General Experience leading structured projects in a complex technical environment Proven ability to lead external vendors Ability to provide, receive, and act on critical feedback Proven ability to work within a structured team environment and assist with successful delivery of projects Intermediate BSA: Bachelor's degree or equivalent education/experience, preferably in IT or a business area discipline. Minimum of 2-4 years experience in business analysis. 2-4 years of industry experience preferred. Senior BA: Bachelor's degree or equivalent education/experience, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing). Minimum of 5 or more years of experience in business systems analysis. 2-4 years of industry experience also preferred. Two years of experience managing technical projects in a complex environment. Lead BA: Bachelor's degree, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing) or equivalent education/experience. Minimum of 8 or more years of experience in business systems analysis. 2-4 years of industry experience also preferred. Two years of experience managing technical projects in a complex environment. Additional Information All your information will be kept confidential according to EEO guidelines.