Systems analyst jobs in Lower Merion, PA - 1,486 jobs

About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. #LI-CU1 Short Description We are excited to have an opportunity for a new team member at Cooper focused on all things Patient Access. We have a team of talented, collaborative and supportive team who support the patient experience here at Cooper University Hospital. We are looking for a seasoned analyst who would be responsible for: - Epic System Implementation and Maintenance: Configuring and customizing the Epic system to meet the specific needs of the organization. - Workflow Analysis: Understanding and optimizing healthcare workflows to ensure efficient use of the Epic system. - Stakeholder Facilitation and Collaboration: Working closely with clinicians, administrators, and IT teams to gather requirements, educate on best practices, and design solutions. - Patient Champion: Keeping the patient experience first and foremost in all that we do. - Organization Champion - speak up, share ideas, and best practices on processes we could improve upon internally. - Must haves: o Ability to work independently o Ability to communicate effectively o Attention to detail. o Mad Epic skills around all things Grand Central and Prelude. Experience Required - Experience required: 3-5 years' experience required - Experience Preferred: Epic Gand Central and Prelude Certification. - Experience with Patient Transport, Bed Planning, Patient and Facility Location Tracking, Environmental Services, Transfer Center, Predictive Analytics, Capacity Command Center, Integration with other Epic modules - Prelude and Cadence and Utilization Reports & Analytics. Education Requirements Bachelors preferred Business, Data Analytics, Information Technology/Systems, Healthcare preferred. 3-5 years relevant clinical, certification, and/or technical experience will be considered in lieu of degree. License/Certification Requirements Preferred RN, PT, OT, MA, LPN. Healthcare experience in hospital, medical practice, or health system. Epic Grand Central/Prelude certification preferred Special Requirements Excellent written and verbal communication. Ability to effectively translate IT terminology and processes with key stakeholders. Strong customer service skills. Ability to multitask in high pace work environment.

Business Analyst - Enrollment Services The Business Analyst serves as a key liaison between business stakeholders and IT development teams. This role requires a strong understanding of business needs, application functionality, and underlying data processes to help drive effective solutions and continuous process improvement. Key Responsibilities Develop a deep understanding of business needs, application functionality, and data workflows. Build strong relationships and serve as the primary point of contact for IT developers and business stakeholders. Gather and document preliminary business requirements, assess needs, and recommend appropriate solutions. Evaluate business processes by tracking, trending, and analyzing workflows and performance metrics. Reconcile client accounts related to enrollment and ID card activities by comparing client files to internal data sets. Analyze and summarize findings for leadership, internal business partners, and external customers. Research incident tickets and email inquiries; respond to program and application functionality questions; identify application defects and data issues. Track issue resolution and ensure timely follow-up with IT development teams. Participate in meetings and sprint planning sessions to ensure development progress aligns with sprint goals. Assist with training staff or collaborate with trainers to ensure new procedures are implemented with minimal disruption. Respond to complex or special requests requiring research, investigation, evaluation, and documentation. Develop and maintain work procedure manuals and documentation. Serve as a project lead for business initiatives that significantly impact processes, procedures, and workflows. Qualifications Bachelor's degree in Business Administration preferred, or equivalent professional experience. Minimum of 3-4 years of proven experience working within a business unit. Self-motivated, highly organized, and detail-oriented. Strong analytical, problem-solving, and critical-thinking skills. Ability to manage multiple tasks effectively with strong time and project management skills. Proficiency with Microsoft Office Suite and SQL data tools. Excellent written and verbal communication, collaboration, and customer service skills.

Our client is looking for an IT Financial Analyst to join their team on a contract, remotely. Pay: $45-52/hour Primary Duties and Responsibilities: Manage the financial relationship between the organization and key strategic IT vendors, including SOW review and tracking, monitoring vendor adherence to financial contract terms, and reconciliation of vendor accounts. Monitor and report on key Program Accounting initiatives, including project financial reviews. Maintain and monitor IT Financial processes that are part of the project life cycle, including assisting with training for project managers. Serve as an educational resource to internal and external partners, as well as business leaders, to aid in the understanding of financial results and measurement systems/metrics. Provide financial consulting and analytical support, including budgeting and forecasting, to leadership of assigned shared service organizations. Serve as a mentor for junior IT Financial Analysts. Work closely with shared service leaders to understand business needs and requirements and ensure alignment of forecasts and budgets. Prepare monthly accrual and expense re-class entries. Audit task charge codes in Clarity to ensure proper Accounting standards are followed. Maintain forecast of operating expense and capital expenditure. Support the development, maintenance, and continuous improvement of the annual budgeting and ongoing forecast processes. Assist the capital planning process for assigned organizations, including conducting research and analysis, validating business cases, creating financial models, and making recommendations. Analyze and interpret financial data and formulate conclusions and recommendations to supported organizations to address concerns or areas of opportunity. Report monthly actual results against budget and forecast; investigate and explain causes of variance. Analyze trends and cost drivers and highlight risks and opportunities. Provide financial analysis to help IT leadership understand financial results and support business decisions. Provide analysis for monthly management reviews. Ensure knowledge, understanding, and compliance with company policies and procedures. Provide feedback to management concerning possible problems or areas of improvement. Make recommendations to implement improved processes. Perform other duties as assigned by management. Experience and Educational Requirements: Bachelor's Degree or equivalent in relevant work experience. Degree in Finance or Accounting preferred. 8+ years of FP&A experience in a large corporate environment. Experience working in an IT environment a plus. Experience creating budgets and forecasts, reporting, financial modeling, and financial analysis. Experience developing and leading FP&A processes. Advanced knowledge of accounting principles required. High level of proficiency in Microsoft Excel and PowerPoint required. Experience with financial systems required; SAP a plus. Ability to work with senior management in a cross-functional environment. Ability to work independently with minimal direction and oversight. Must be creative and forward-thinking with high ethical standards. Must possess sound technical skills, analytical ability, good judgment, and a strong operational focus. Strong presentation skills. Ability to maintain the highest level of confidentiality. Ability to work within and meet established deadlines. Excellent interpersonal, written, and oral communication skills. Ability to work in a team fostered environment. Ability to adapt to a flexible schedule. Minimum Skills, Knowledge, and Abilities: Demonstrated knowledge of database applications in the business environment. Strong analytical and problem-solving skills to interpret and evaluate business problems and apply applications knowledge to identify appropriate solutions. Demonstrated knowledge of project management concepts. Strong leadership skills. Good interpersonal skills. Strong decision making skills. Strong customer service skills. Ability to communicate effectively both orally and in writing, including the ability to relate effectively with both technically and non-technically oriented individuals. Ability to prioritize workload and consistently meet deadlines. Strong organizational, administrative, and follow-up skills.

AAA Club Alliance is currently seeking a full-time Senior Human Resources Information Systems Analyst to join our team in Wilmington, DE. is hybrid and will require you to work on-site 3 days per week. The primary duties of the Senior Human Resources Information Systems Analyst are: Provides escalated Production support for various HR systems. Researches and resolves problems with Workday; resolves issues with business process; recommends alternate solutions. Troubleshoots system issues and ensures appropriate parties are involved to resolve issues. Provides escalated functional support to HR regarding inquiries, errors and data issues. Assists team members and users of information systems issues associated with the HR systems by investigating problems and resolving or providing detailed recommendations on resolutions. Identifies and understand issues, problems and opportunities. Recommends process improvements and innovative solutions. Provides advice and options on the best way to automate processes in the system. Creates and supports a variety of advanced reports utilizing appropriate reporting tools. Prepares regularly scheduled reports and ad-hoc reporting as required. Provides HR team with report writing guidance. Manages system updates. Responsible for system upgrades and modifications including identifying requirements, configuration, testing and implementation. Gathers, builds and tests requirements for multiple modules within Workday HCM, Payroll, Time Tracking, Absence, Benefits, Talent, and Recruiting. Ensures accuracy of data through routine data audits and validation. Provides system mass update support via EIBs for all functional areas of Workday. Troubleshoots all escalated (Tier 3) HRIS related Workday support tickets. Provides support and collaborates with IT on all HR related integrations including the management of current integrations as well as the development and implementation of future integrations. Effectively translates user requirements into technical specifications. Maintains an awareness of emerging business needs and external technological developments to identify and recommend improvement needs/opportunities. Uses industry standard best practices to develop and recommend human capital metrics reporting. Provides guidance (experience-based recommendations) to HR SMEs to support process improvements. Supports HR and the organization in HR technology-related initiatives by executing on necessary project tasks and adhering to timelines and quality expectations. Minimum Qualifications: Bachelor's degree in Computer Science, Human Resources or a related field and 7+ years of experience supporting HR applications or managing HR system configuration and maintenance, preferably utilizing SaaS technology. 7+ years of HRIS administration experience and operational knowledge of HRIS systems, and report writing utilizing Business Objects. Workday configuration experience required. Experience with Workday HCM, Payroll, Absence, Recruiting, Talent, Time Tracking, Recruiting, and Benefits is strongly preferred. Advanced experience with the building and maintenance of calculated fields. Strong technical and working knowledge of HR systems, applications, theory and practice. Advanced proficiency with data conversion and mapping. Knowledge of Workday security administration and analytics strongly preferred. Ability to provide, in user-friendly terms, sound ideas and solutions to end users on HR systems-related questions, tasks, projects and reports. Demonstrated understanding of business objectives both internally and externally which impact the company's ability to achieve its objectives. Advanced proficiency in Microsoft Excel, and demonstrated ability with other MS Office applications including Access. Strong verbal and written communication skills and the ability to effectively interact with all levels in a business environment. Ability to work with minimal supervision, effectively set priorities and meet deadlines. Ability to handle multiple projects while maintaining high quality, accurate work. Relies on experience and judgment to plan and accomplish goals. Proven analytical and problem solving skills. At AAA, your success is our success. What we can offer you: The starting base compensation for this position is $78,436 TO $133,545. *The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.* Comprehensive health benefits package. Up to three weeks of paid time off accrued during your first year. Annual Bonus Plan. 401(K) plan with company match up to 7%. Professional development opportunities and tuition reimbursement. Paid time off to volunteer & company-sponsored volunteer events throughout the year. Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Health & Life Insurance, Short Term/Long Term Disability. Full time Associates are offered a comprehensive benefits package that includes: Medical, Dental, and Vision plan options Up to 2 weeks Paid parental leave 401k plan with company match up to 7% 2+ weeks of PTO within your first year Paid company holidays Company provided volunteer opportunities + 1 volunteer day per year Free AAA Membership Continual learning reimbursement up to $5,250 per year And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

About This Role: At hMetrix, we are transforming healthcare through data-driven solutions. We're looking for a Senior Healthcare Data Analyst to collaborate with and mentor talented hybrid teams of up to five healthcare policy experts, analysts, software developers, and data architects. In this role, you will be the crucial bridge between business needs and technical solutions. You will leverage cutting-edge technologies to design and implement innovative systems that support an efficient, secure, and stable healthcare data ecosystem for our clients. Your success will be measured by the value we deliver to providers, payers, HIEs, state governments and their communities. What You'll Do: Strategy & Collaboration Collaborate with and mentor your team of analysts, developers, and data architects. Develop and maintain a roadmap for our project data infrastructure, ensuring it aligns with business goals and industry best practices. Collaborate with business stakeholders to gather requirements and translate them into technical specifications. Technical Execution & Data Pipelines Review proposed data processing pipelines (including data warehouses and ETL processes) to ensure performance, scalability, and reliability. Maintain and optimize robust data pipelines using modern ETL tools for efficient data ingestion and processing. Prioritize and manage project data flows to ensure timely delivery and effective resource allocation. System Performance & Governance Oversee monitoring and alerting systems to proactively identify and resolve potential issues. Proactively monitor system performance, identifying and resolving bottlenecks in our analytic applications. Contribute to enforcing data governance policies to ensure data quality, consistency, and compliance. What You'll Bring: Required: Education: Bachelor's degree or higher in Computer Science, Biostatistics, Engineering, or a related technical field. Core Experience: A minimum of four years of relevant experience working directly within the healthcare domain (e.g., payer, provider, healthcare technology). Technical Mastery: At least four years of hands-on experience with SQL, Python, and PySpark applied to data management and analysis. Data Expertise: Strong, practical knowledge of data management and warehousing concepts and best practices. Nice-to-Haves: Proficiency with modern web and cloud (AWS or GCP) technologies. Strong understanding of U.S. healthcare policy and value-based reimbursement models. Familiarity with administrative healthcare claims data (e.g., structure, content, and usage) and HL7 or FHIR healthcare data interoperability standards. Why You'll Love Working at hMetrix: We invest in our team's success and well-being. Here's what we offer: Financial Wellness: A competitive base salary, annual bonus opportunities, and a fully vested 401(k) with a generous employer match. Comprehensive Health: 100% employer-paid medical, dental, and vision premiums for you and your dependents. Work-Life & Flexibility: A hybrid (in-office/remote) schedule with the flexibility of intra-day breaks of up to two hours. Professional Growth: Real opportunities for advancement, supported by continuous mentorship and a strong peer-support network. About hMetrix: For over two decades, hMetrix has been at the forefront of healthcare analytics. We partner with providers, payers, HIEs, and state entities to solve real-world healthcare problems. Our work spans robust data collection, scalable integration, healthcare policy support, reimbursement, data science, and intuitive visualization. We define problems collaboratively with our clients, tailoring our technology and data resources to meet their specific needs. We are a diverse, family-friendly team focused on inclusion, growth, and making a tangible impact. Our Recent Impact: Identified over $100 million in actionable annual savings through advanced algorithms. Serve as a key technology partner to state governments, managing large, complex B2B healthcare portals and specialized HIE solutions. Reduced data processing time by over 90% through advanced technology and automation. Supported policy initiatives to improve care for over 2 million beneficiaries. Join us at hMetrix and contribute to fascinating and rewarding projects that make a tangible impact in the healthcare industry. We value diversity and strive to create a family-friendly culture that fosters inclusion and growth for better business performance. Location 150 Monument Road, Suite 203 Bala Cynwyd, PA 19004 Tel: ************** | Fax: **************

The Business System Analyst II will serve as the system administrator for the Encompass LOS and related mortgage platforms. This individual will be responsible for the design, administration, customization, and maintenance of the system. Individual help enhance system requirements from the product team, modify system configurations and customizations, document system modifications, and release of final updates, all in accordance with system best practices. The idea candidate will have expert knowledge of the Encompass system and the mortgage processes. Position Accountabilities Manage all aspects of configuration and maintenance for the Encompass LOS and related mortgage systems, such as Blend, as the lead Encompass Administrator Provide feedback and guidance in enhancement and configurations requirements, gathered from the business stakeholders Continually assess the system for areas of improvements related to maintainability, system performance, and extendibility Maintain documentation of current and new system configurations Actively participate in and lead system and unit testing for modified and new systems and other post-implementation support Represent project related system change efforts in Change Control Board Forum Perform troubleshooting role in triage mode in alignment with the Problem and Incident Troubleshooting process Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems Keep up to date on new technologies related to the system and industry Meet with decision makers, systems owners, and end users to help identify business, financial, and operations requirements and systems goals Provide systems analysis (e.g. creation of technical requirements, access framework, data flow and operational process mapping, system testing) expertise focusing on gap identification Provide ongoing support structure and the Roles and Responsibilities are documented before an application or system is approved for production readiness and other impacted applications/systems are included in the assessment Represent production changes to the Change Control Board complying with the requirements of this process Responsible for handling needs assessments and cost/benefit analysis to align the technology of the company with their business strategies Organizational Relationship This position will report to the Director, Digital Originations. Position Qualifications Education Requirements College diploma or university degree in the field of business administration, computer science, engineering, or management information systems or equivalent work experience. Minimum of 10+ years of work experience. Knowledge & Skills Extensive knowledge of Encompass configuration such as business rules, document and program configuration, custom input forms, services management, etc. Familiarity with Encompass Web configuration. Strong IT background with an understanding of mortgage operations, products, processes and procedures Excellent analytical and creative problem-solving skills. Excellent written and oral communication skills. Ability to conduct research into systems issues and products as required. Ability to communicate ideas in both technical and user-friendly language. Highly self-motivated and directed along with strong critical thinking and engineering/re-engineering skills Ability to effectively prioritize and execute tasks in a high-pressure environment and work though workflow analysis. Experience working in a team-oriented, collaborative and customer centric environment. Familiarity with corporate security policies and managing user access/profiles Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits. We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives. This role is required to be ONSITE in Malvern, PA Monday through Thursday with Friday remote. Must be eligible to work in the U.S. without requiring sponsorship now or in the future. Who is Customers Bank? Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with. We get you further, faster. Focused on you: We provide every customer with a single point of contact. A dedicated team member who's committed to meeting your needs today and tomorrow. On the leading edge: We're innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead. Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we're a partner you can trust. What you'll do: * Control Testing & Evaluation: Assist in definition of and execute testing procedures to assess the design and effectiveness of key internal controls across business units, technology, and operational processes. * Risk & Compliance Alignment: Ensure testing activities are aligned with regulatory standards (SOX, FFIEC, FDIC, etc.) and internal policies. * Issue Identification & Reporting: Document test results, identify control deficiencies, and provide clear recommendations for remediation. * Collaboration: Work closely with business process owners, auditors, compliance, and risk teams to ensure timely resolution of identified issues. * Process Improvement: Recommend enhancements to testing methodologies, control design, and risk management practices to strengthen the bank's control environment. Maintain awareness of industry regulatory environment and threat landscape. * Documentation & Communication: Prepare executive-ready reports, dashboards, and presentations for senior management and regulators, and information technology peers. * Continuous Monitoring: Participate in ongoing monitoring and follow-up activities to confirm remediation effectiveness and sustainability. What do you need? * Must-Haves * 3+ years of experience in internal audit, compliance testing, risk management, or internal controls. * Strong knowledge of information security and IT risk control frameworks (e.g., COSO, COBIT, NIST). * Understanding of financial, operational, and IT control environments. * Strong analytical skills with attention to detail and accuracy. * Excellent written and verbal communication skills with the ability to present complex findings clearly. * Bachelor's degree in information systems, or related field. * Key Skills * Risk and control assessments in highly regulated environments * Understanding of information technology infrastructure (networking, Active Directory, backups, etc.) * Process analysis and documentation. * Strong interpersonal skills to work across departments. * Proficiency with Microsoft Office applications (Excel, Word, PowerPoint). * Develop and maintain working relationships with audit, GRC, and IT teams to promote continuous control awareness and improvements. * Nice-to-Haves * Professional certifications such as CIA, CISSP, CISA, Microsoft certifications, or CRMA. * Experience with GRC (Governance, Risk, and Compliance) tools. * Banking or financial services industry experience Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also provide "reasonable accommodations", upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws. Diversity Statement: At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let's take on tomorrow.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Purpose and Key Responsibilities: The purpose of this job is to plan, execute, test/monitor, support and improve Quality and Compliance activities that enable and assure that End User Infrastructure Services (EIS) comply with EIS, IT and client Policies, Standards and Procedures. This is in support of the Q&C goal to ensure that our EIS Projects and Services operate in a fit-for-purpose manner, and in compliance with relevant Laws & Regulations. Accountability: Software Asset Management Validates client license compliance against software publisher terms and conditions. Collate, analyze and produce report of global software license usage and ownership information provided by sites and businesses from self-audits. Provide support to the Global Publisher Owners to ensure software compliance. Produce global Software Utilization and Compliance Reports Analyze existing, and create new, documentation where necessary. Store and manage software license proof of ownership in the Global internal repository. Provide technical and informational support to the Software License Compliance Audit Response Team. Complexity: Working within EIS and beyond (for some initiatives). Basic Requirements: Proven ability to work collaboratively, balancing the needs of different and potentially conflicting view-points to deliver mutually agreeable solutions. Excellent organizational skills and a proven ability to plan and prioritize multiple workstreams/tasks. Ability to communicate effectively at all levels, both written and oral. Experienced in communicating to and negotiating with stakeholders at different levels of seniority and with different professional, cultural and ethnic backgrounds. Experience in IT - particularly in IT Infrastructure and IT Infrastructure applications, but also in more general Application Systems Development Lifecycle, Operational Support and Decommissioning. Proven ability to deliver proactive, pragmatic Quality Assurance practices and deliverables within projects and services to drive practical yet compliant solutions using a mindset that strives for continuous improvement/simplification that retains Regulatory Compliance. Knowledge of client Business Processes Knowledge of Risk Management Knowledge of the industry licensing models, agreements and their application to compliance, Proficient in the use of the Microsoft Office products such as Excel, Word, Access, SharePoint, Knowledge of asset inventory and asset management systems, specifically for Eracent, I:LA and Altiris. Experience in IT, ideally in a Pharmaceutical environment. Qualifications Preferred qualifications: Strong knowledge of the industry standard publishers, their product license (applications) and an understanding of their licensing agreements. Knowledge in areas such as technology asset management services, software audits and license compliance. Proven ability to work collaboratively, balancing the needs of different and potentially conflicting view-points to deliver mutually agreeable solutions, Additional Information For more information, please contact Shobha Mishra ************ Shobha.MishraATartechinfo.com

Application Support Analyst US Citizen or Green Card Holders will only be considered The Application Support Analyst will join the Production Services team critical to ensuring proprietary systems are operational, reliable, and optimized for performance. Working with Developers, this individual will provide technical support, operational monitoring, and incident resolution in a fast-paced, business-critical environment. Key Responsibilities Operational Readiness: Perform daily “ready for business” checks to ensure all systems and supporting services are fully operational. Monitoring & Incident Response: Monitor system health, performance, and alerts; identify and escalate issues promptly to minimize downtime. Troubleshooting & Diagnostics: Investigate and resolve system and application issues (break/fix), ensuring root cause analysis and long-term resolution. Configuration Management: Manage and maintain system configurations across environments, ensuring compliance with operational standards. Tactical Scripting: Develop and maintain scripts for automation, monitoring, and operational efficiency. Collaboration: Partner with developers, networking, platform, and infrastructure teams to resolve cross-functional technical issues. On-Call Support: Participate in an on-call rotation Qualifications: Bachelor's degree in a technical discipline Computer Science, Engineering, Mathematics, or related preferred 5+ years of experience in an application support, operations, systems administration, or related role required Understanding of Software Development (DevOps) Experience in diagnosing issues across applications, networks, and infrastructure layers. Experience working with monitoring tools, log analysis, and incident management processes. Understanding of operating systems (Windows and/or Linux) is required Foundational knowledge of PowerShell, Python, or Bash scripting

Join the team that makes every Chase Card campaign shine! As a Business UAT Analyst, you'll be the quality champion behind the scenes, ensuring our marketing messages wow customers-whether they land in a mailbox or pop up online. As the Business UAT Analyst I - Campaign Testing within the Card marketing validation team, you will be responsible for developing and maintaining test scenarios, test plans, and test cases used for testing. You will collaborate with Card Marketing, Marketing Channel Execution, and Card Legal, Compliance, and Controls teams to ensure marketing materials are accurate, compliant, and functional. Your role will involve creating testing strategies, preparing test cases, conducting testing, and reviewing results for final campaign manager sign-off. You will interact with campaign management, project management, and development teams to develop a strong understanding of the project/campaign and testing objectives. Job responsibilities Interact with campaign management, project management and development teams to develop a strong understanding of the project/campaign and testing objectives. Develop and lead the test strategy/effort and generate scripts to perform testing cycles both manual and using automation. Review campaign requirements, specifications, user documentation, help files, and other project documentation - job aids/procedures to assure quality of the test suites to be developed. Collaborate with appropriate business and technology leads to determine the acceptable range for test results and performance. Ensure proper version control and configuration management of all test objects developed and test environments used. Create and maintain the job aids & procedures associated with the testing standards and used by Card marketing validation team. Support production deployment of campaigns and perform validation testing during the off-hours/weekend release windows. Identify process gaps and streamline processes to improve efficiency. Required qualifications, capabilities, and skills Minimum 4 years of experience in E2E campaign testing across emails, Direct mail, microsites with strong collaboration, project management skills Experience in campaign processes and ability to understand various channels of communications to customers with strong attention to detail and problem solving skills. Experience in execution of automated test suites with hands - on experience in both waterfall and Agile SDLC models Knowledge and experience on JIRA tool with data extraction and data driven insights for process efficiencies Proven ability to manage and prioritize multiple, diverse projects simultaneously. Excellent verbal and written communication skills to co-ordinate effectively with partners, project & testing teams and bridge the communication gaps. Excellent problem solving, interpersonal communication , project and time management skills while being extremely detail oriented Preferred qualifications, capabilities, and skills Bilingual skills in English and Spanish

US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website ************************ We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well. Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset. Job Description Key Responsibilities : • Flexible to work between 12pm to 9pm, Sunday to Friday (5 days a week) • Fully responsible for delivery of key feeds within the agreed SLA • Monitoring, Trouble shooting and Supporting the day to day activities • Use business and application knowledge to investigate issues raised and assist in the production of Incident reports, which form part of the shift handover • This role is to be the interface between users and IT project • Adherence to documented procedural standards • Escalate issues which cannot be resolved by the Analyst, in a timely manner • Have a strong Customer Focus in order to provide a professional support service to both internal and external cliental • To assist with the streamlining of the support area i.e. suggesting where procedures can be improved without the introduction of risk • Maintain Knowledge base and share experience with support team members • Should take ownership of any tasks/issue handled by the team (even when other teams involved) Qualifications Qualifications / Technical knowledge & Experience required : Qualifications: • Graduate in Computer Science discipline Technical Skills: • SQL knowledge (be able to read/write complex queries with joint between table, knowledge on optimizing SQL statements) • Unix (be comfortable working on a Unix environment) Additional Information Thanks & Regards Kushal kumar ************

Join our IT Business Applications team as a functional and technical Subject Matter Expert (SME) for Business Application Solutions. This role includes supporting and optimizing IFS ERP, Salesforce, Agile PLM, and other non-ERP applications, as well as their associated Reporting and Analytics tools. You will play a key role in driving operational excellence and contributing to the enhancement of our business systems. Primary Duties & Responsibilities Service Delivery and Operations * Provide timely support and service in accordance with department standards. Frequently communicate to users as to current status of problems/issues. Update documentation following resolution of problems. * Communicate with external vendors as necessary to coordinate resolution of open support issues. * Adheres to department standards/Procedures/Policies and complies with legal and regulatory requirements System Requirements Analysis * Develops a thorough knowledge of manufacturing system requirements and business processes * Participates and provides assistance in the planning, designing, development, and deployment of new applications and enhancements to existing applications * Utilize input from other leaders and key users to improve existing technology, capabilities and software. Keeps abreast of new technology * Participates in the design and implementation of business process change Project Management * Develop and manage project plans to effectively implement information technology solutions, indicating significant milestones * Determine resource needs to complete project * Meet project schedules/milestones. Complete project deliverables according to department standards * Effectively communicate project expectations with team members and project stakeholders. Proactively identify, communicate and resolve project issues Education & Experience * B.S. Information Science or related field * Minimum of 2 years of experience supporting ERP, CRM, or business analytics tools (manufacturing environment preferred). * Experience implementing or supporting Data warehousing and Business Intelligence/Analytics solutions preferred Skills * Knowledge of manufacturing processes and financial reporting especially in an Aerospace and project environment preferred. * Knowledge of key BI and analytics concepts and technologies. * Knowledgeable in relational database technology, application programming, including the ability to write and analyze programs using SQL, scripting languages, and Power Queries. * Demonstrated experience in the support and/or implementation of business application software packages. * Excellent customer service skills including telephone techniques, listening skills, sense of urgency and enthusiasm. * Excellent verbal and written communication skills; ability to communicate effectively with end-users and management. * Demonstrated problem-solving and work prioritization skills. * Balances business and technical issues in decision making. * Able to identify and assess alternatives, make decisions and communicate the process and logic * Must be both team-oriented and self-motivated. * Experience with operating systems, relational databases, reporting tools including MS Windows, Oracle, Crystal or other reporting/Business Analytics tools is essential Working Conditions * Job operates in a professional office environment * Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines * Work in a cubicle area - must be able to work in environment where employees are on the phone / speaking causing potential distractions throughout the day. * Work in a private office * Noise level - Usually moderate Physical Requirements * Standing. Particularly for sustained periods of time. 50 - 75% of the time. * Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. * Walk. Occasionally move about inside the office to access file cabinets, office machinery, etc. * Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other employees accurately, loudly, or quickly. * Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. * Reaching. Extending hand(s) and arm(s) in any direction. * Use hands/fingers to type/handle. Operating a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Grasping. Applying pressure to an object with the fingers and palm. * Stooping. Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles. * Kneeling. Bending legs at knee to come to a rest on knee or knees. * Crouching. Bending the body downward and forward by bending leg and spine. * Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. * Sedentary Work. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. * Visual acuity. Specific vision abilities required by this job include close vision and ability to adjust focus. Safety Requirements All employees are required to follow the site EHS procedures and Coherent Corp. Corporate EHS standards. Quality and Environmental Responsibilities Depending on location, this position may be responsible for the execution and maintenance of the ISO 9000, 9001, 14001 and/or other applicable standards that may apply to the relevant roles and responsibilities within the Quality Management System and Environmental Management System. Culture Commitment Ensure adherence to company's values (ICARE) in all aspects of your position at Coherent Corp.: Integrity - Create an Environment of Trust Collaboration - Innovate Through the Sharing of Ideas Accountability - Own the Process and the Outcome Respect - Recognize the Value in Everyone Enthusiasm - Find a Sense of Purpose in Work Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. To conform to U.S. Government export regulations (ITAR), applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8. U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State."

JobID: 210683645 JobSchedule: Full time JobShift: : Join the team that makes every Chase Card campaign shine! As a Business UAT Analyst, you'll be the quality champion behind the scenes, ensuring our marketing messages wow customers-whether they land in a mailbox or pop up online. As the Business UAT Analyst I - Campaign Testing within the Card marketing validation team, you will be responsible for developing and maintaining test scenarios, test plans, and test cases used for testing. You will collaborate with Card Marketing, Marketing Channel Execution, and Card Legal, Compliance, and Controls teams to ensure marketing materials are accurate, compliant, and functional. Your role will involve creating testing strategies, preparing test cases, conducting testing, and reviewing results for final campaign manager sign-off. You will interact with campaign management, project management, and development teams to develop a strong understanding of the project/campaign and testing objectives. Job responsibilities * Interact with campaign management, project management and development teams to develop a strong understanding of the project/campaign and testing objectives. * Develop and lead the test strategy/effort and generate scripts to perform testing cycles both manual and using automation. * Review campaign requirements, specifications, user documentation, help files, and other project documentation - job aids/procedures to assure quality of the test suites to be developed. * Collaborate with appropriate business and technology leads to determine the acceptable range for test results and performance. * Ensure proper version control and configuration management of all test objects developed and test environments used. * Create and maintain the job aids & procedures associated with the testing standards and used by Card marketing validation team. * Support production deployment of campaigns and perform validation testing during the off-hours/weekend release windows. * Identify process gaps and streamline processes to improve efficiency. Required qualifications, capabilities, and skills * Possess Bilingual Spanish capabilities * Minimum 4 years of experience in E2E campaign testing across emails, Direct mail, microsites with strong collaboration, project management skills * Experience in campaign processes and ability to understand various channels of communications to customers with strong attention to detail and problem solving skills. * Experience in execution of automated test suites with hands - on experience in both waterfall and Agile SDLC models * Knowledge and experience on JIRA tool with data extraction and data driven insights for process efficiencies * Proven ability to manage and prioritize multiple, diverse projects simultaneously. * Excellent verbal and written communication skills to co-ordinate effectively with partners, project & testing teams and bridge the communication gaps. * Excellent problem solving, interpersonal communication , project and time management skills while being extremely detail oriented

Title: EMS System Status Management Coordinator Pay Rate: $30.00 - $38.00 per hour, based on experience Employment Type: Full time, overnight Benefits: Medical, Dental, and Vision (with company contribution), Paid Time Off (PTO), Weekly pay, 401k, Night shift differential About Ambulnz by DocGo: DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care. Responsibilities: Coordinate the daily operation of the regional EMS system Answer incoming radio and phone calls from field units, conducts appropriate computerized searches or related services on behalf of field units or callers. Records information obtained via telephone or radio in CAD or appropriate databases Coordinates daily deployment of EMS units within the assigned program Tracks EMS units logged in and available for calls; communicates with units to ensure optimal service delivery and availability for the next call. Confirms unit accountability in CAD Follows the System Status Management posting plan Monitors units time on task to ensure efficiency of service Tracks in CAD; out-of-service time, fueling, pickups, supply restocking, vehicle issues, human factors or other status changes when applicable Administer and facilitate inter-facility transfers Monitors program for compliance with management goals and objectives Conduct yourself in a courteous, helpful, and professional manner at all times when dealing with patients, co-workers, supervisors and/or the public Receive, prioritize, and dispatch calls in CAD system Provide top tier customer service to medical facilities, the public, and our EMTs Gather and verify billing information including full patient demographics, insurance information, eligibility, and authorization required by insurance, medical necessity, and payers Maintain professional demeanor in office and while on the phone with customers Display knowledge of appropriate medical terminology and conditions Excellent verbal communication skills. Perform other duties as required/assigned. Qualifications: High school diploma or general education degree (GED) Four (4) years of progressively responsible experience in administrative or technical support EMT or EMD Certification required Paramedic certification preferred ACLS and PALS required for Paramedics Ability to obtain unrestricted Bucks and Montgomery EMS Region Medical Command Status National Incident Management Systems (NIMS) courses IS 100, 200, 700, 800 Valid Driver's License (minimum of 2 years) and acceptable driving record preferred EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.

Title: EMS System Status Management Coordinator Pay Rate: $30.00 - $38.00 per hour, based on experience Employment Type: Full time, overnight Benefits: Medical, Dental, and Vision (with company contribution), Paid Time Off (PTO), Weekly pay, 401k, Night shift differential About Ambulnz by DocGo: DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care. Responsibilities: Coordinate the daily operation of the regional EMS system Answer incoming radio and phone calls from field units, conducts appropriate computerized searches or related services on behalf of field units or callers. Records information obtained via telephone or radio in CAD or appropriate databases Coordinates daily deployment of EMS units within the assigned program Tracks EMS units logged in and available for calls; communicates with units to ensure optimal service delivery and availability for the next call. Confirms unit accountability in CAD Follows the System Status Management posting plan Monitors units time on task to ensure efficiency of service Tracks in CAD; out-of-service time, fueling, pickups, supply restocking, vehicle issues, human factors or other status changes when applicable Administer and facilitate inter-facility transfers Monitors program for compliance with management goals and objectives Conduct yourself in a courteous, helpful, and professional manner at all times when dealing with patients, co-workers, supervisors and/or the public Receive, prioritize, and dispatch calls in CAD system Provide top tier customer service to medical facilities, the public, and our EMTs Gather and verify billing information including full patient demographics, insurance information, eligibility, and authorization required by insurance, medical necessity, and payers Maintain professional demeanor in office and while on the phone with customers Display knowledge of appropriate medical terminology and conditions Excellent verbal communication skills. Perform other duties as required/assigned. Qualifications: High school diploma or general education degree (GED) Four (4) years of progressively responsible experience in administrative or technical support EMT or EMD Certification required Paramedic certification preferred ACLS and PALS required for Paramedics Ability to obtain unrestricted Bucks and Montgomery EMS Region Medical Command Status National Incident Management Systems (NIMS) courses IS 100, 200, 700, 800 Valid Driver's License (minimum of 2 years) and acceptable driving record preferred EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.

DETAILS King of Prussia, PA Posted 7 days ago Category Clinical & EMS Employment Type Full time Type Regular Title: EMS System Status Management Coordinator Pay Rate: $30.00 - $38.00 per hour, based on experience Employment Type: Full time, overnight Benefits: Medical, Dental, and Vision (with company contribution), Paid Time Off (PTO), Weekly pay, 401k, Night shift differential About Ambulnz by DocGo: DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care. Responsibilities: * Coordinate the daily operation of the regional EMS system * Answer incoming radio and phone calls from field units, conducts appropriate computerized searches or related services on behalf of field units or callers. * Records information obtained via telephone or radio in CAD or appropriate databases * Coordinates daily deployment of EMS units within the assigned program * Tracks EMS units logged in and available for calls; communicates with units to ensure optimal service delivery and availability for the next call. Confirms unit accountability in CAD * Follows the System Status Management posting plan * Monitors units time on task to ensure efficiency of service * Tracks in CAD; out-of-service time, fueling, pickups, supply restocking, vehicle issues, human factors or other status changes when applicable * Administer and facilitate inter-facility transfers * Monitors program for compliance with management goals and objectives * Conduct yourself in a courteous, helpful, and professional manner at all times when dealing with patients, co-workers, supervisors and/or the public * Receive, prioritize, and dispatch calls in CAD system * Provide top tier customer service to medical facilities, the public, and our EMTs * Gather and verify billing information including full patient demographics, insurance information, eligibility, and authorization required by insurance, medical necessity, and payers * Maintain professional demeanor in office and while on the phone with customers * Display knowledge of appropriate medical terminology and conditions * Excellent verbal communication skills. * Perform other duties as required/assigned. Qualifications: * High school diploma or general education degree (GED) * Four (4) years of progressively responsible experience in administrative or technical support * EMT or EMD Certification required * Paramedic certification preferred * ACLS and PALS required for Paramedics * Ability to obtain unrestricted Bucks and Montgomery EMS Region Medical Command Status * National Incident Management Systems (NIMS) courses IS 100, 200, 700, 800 * Valid Driver's License (minimum of 2 years) and acceptable driving record preferred EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position. <

Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. Job Description Title: Business Analyst - Functional Position Type: 6+ Contract Location: Wilmington, DE 19801 ******MUST HAVE STRONG FINANCIAL BACKGROUND RELATED TO ASSET MANAGEMENT AND TRUST ACCOUNTING.****** Core Responsibilities:- Works with various business users and stakeholders to review current processes and systems to fully understand and document the current environment. Working with the IT Tech Lead, Project Manager and developers you will contribute towards the final state of the new software solution and workflows. This role is core to capturing and translating business requirements for consumption by the development team. You will also partner with the QA team to ensure requirements are tested in the test plan. Qualifications Base Qualifications:- · 6-10 years' experience in technology/system analysis or operational support environment or equivalent combination. Technical Skills:- · Gathers information from the clients, stakeholders and development team. · Develops appropriate requirement specifications for the project. · Liaison between the client and the development team. · MS Office Proficiency. · Project Management Software Skills (i.e. MS Project, MS EPM). · Excellent problem solving and troubleshooting skills. · Must have strong written and verbal communication skills. Additional Information Thanks & Regards, Neeraj Kumar | Sr. Technical Recruiter ************ X 4407 neeraj.kumar@askitc. com

Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities. Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities. We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint. Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S. We are seeking an experienced SAP Technical Systems Analyst III to join our IT team. In this role, you will manage the SAP technical stack, collaborate with cross-functional teams, and act as a liaison between business and IT to implement system changes and enhancements. You'll define and maintain SAP technical standards while delivering high-quality solutions that meet business needs. Key Responsibilities Provide technical expertise in SAP NetWeaver, ABAP, SAP HANA DB architecture, and SAP Fiori/UI. Deliver ABAP and Fiori support for patch and release upgrades. Develop solutions using OOABAP, RICEF objects, BOPF, Fiori, PI/PO, HANA, CDS, and integration technologies (RFC, BAPI, IDoc, SOAP, REST, OData). Support SAP S/4HANA technologies and cloud-native frameworks (RAP, CAP). Perform integration, regression, and upgrade testing; assist with user acceptance testing and performance tuning. Handle operational tasks (reports, queries, data loads, helpdesk requests). Assist with disaster recovery and business continuity planning. Stay current with SAP trends and emerging technologies. Qualifications Bachelor's degree in Information Technology, Computer Science, or related field. 10 years of SAP application support and development experience. Expertise in SAP NetWeaver, ABAP, SAP HANA DB architecture, and Fiori/UI. 3+ years of experience with SAP S/4HANA technologies. Strong understanding of integration technologies and cloud frameworks. Utility industry experience is a plus. Essential Skills Excellent communication (oral and written). Strong problem-solving and analytical skills. Ability to work collaboratively in a team environment. Work Environment & Physical Demands Primarily sedentary work with occasional standing and walking. Minimal travel ( Inside office environment. Essential Utilities, Inc., is an Equal Opportunity/Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law. Essential Utilities is committed to providing reasonable accommodation to individuals with disabilities. If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (***************. To maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals including, but not limited to: Family members cannot result in a supervisor/subordinate reporting relationship Family members cannot work in the same department.

Core Values At RCH, our Core Values are more than just words-they represent the threads that weave together the fabric of our culture. Used as a guide when interviewing new team members; as a barometer when evaluating our performance as individuals and teams, and even when deciding which customers to work with, RCH's Values embody the behaviors upon which we measure our success and create a framework for our growth as people and professionals. Our Core Values: Embrace Excellence: We strive for best-in-class delivery of innovation and service. Be Accountable: Integrity, ownership and accountability are non-negotiables. Adventure Together: We are committed to fostering a culture that embraces continuous improvement. Succeed as a Team: We believe harnessing the power of a team drives outcomes not achievable by individuals. Boundaries and Balance: Work-life balance is a core facet of our culture. If you share in our core values, then we encourage you to continue reading this posting as you may have found a great home for your career. Job Description: The Discovery IT team is seeking a detail-oriented and technically skilled Application and Data Analyst to enable cutting-edge research through technology. This role serves as a critical link between scientific teams and IT, ensuring that laboratory and office application environments run smoothly and efficiently. The ideal candidate is a dynamic, creative, problem-solver who can operate independently and collaborate closely with IT, business users (i.e. Scientists), and vendors. This position complements a small, specialized team covering areas such as AI development support, ELN/LIMS systems, lab robotics, and project management, and will focus on application, workflow, and user support across the Discovery organization. Key Responsibilities The critical nature of these systems requires appropriate support to ensure a highly stable, secure, and reliable computing environment. Provide daily operations support for laboratory, office, and cloud applications, including vendor engagement, installation, documentation, and configuration - in accordance with IT Policies and Procedures. Validation may be required for GLP-relevant systems. Support data workflows and integration between systems such as ELN/LIMS, lab robotics platforms, and AI-enabled tools. Contribute to projects involving AI development support, automation, and digital lab initiatives. Facilitate onboarding and offboarding processes for lab and office systems and applications. Partner with scientists and technical staff to troubleshoot issues, document findings, and drive timely resolutions. Translate complex scientific and operational requirements into actionable technical specifications and data-driven solutions. Provide user support on scientific software ((e.g. Nextflow, Posit Workbench, CryoSPARC, Ascentos, SciexOS, Visopharm, Prism) Collaborate with vendors, IT teams, and research groups to maintain and enhance workflows and data pipelines. Document processes, configurations, and best practices to ensure continuity and compliance, and enable transition of repetitive workflows to helpdesk and other support teams. Participate in cross-functional initiatives to optimize research data systems, software integration, and user experience. Qualifications & Experience Bachelor's degree in Information Technology, Computer Science, or a scientific discipline; advanced degree preferred. Minimum 8 years of experience supporting IT systems within pharmaceutical office and lab environments. Comfortable engaging with scientists and technical teams to bridge gaps between research and technology. Proven experience with scientific applications (e.g. Nextflow, Posit Workbench, CryoSPARC, Ascentos, SciexOS, Visopharm, Prism) and research workflows in preclinical settings. Working knowledge of Windows, Mac, Linux and AWS Cloud (e.g., S3, EC2, IAM, Lambda) environments. Experience in IT ticketing systems (ServiceNow preferred). Understanding of FAIR data principles, laboratory workflows, and data pipelines. Familiarity with cybersecurity, intellectual property protection, compliance standards, and lab network segmentation in research and regulated environments. Strong written and verbal communication skills with attention to documentation and follow-up. Strong analytical and problem-solving skills with the ability to work independently and collaboratively. Project management skills/experience and vendor coordination preferred. Proactive, adaptable, and comfortable managing competing priorities in a dynamic research environment. Additional Information Great talent should benefit from a great work environment. If you join our team, you'll have access to: A competitive salary and bonus package based on experience Comprehensive health and wellness benefits, including Medical, Dental, and Vision Insurance Company-provided Life and Long-Term Disability Insurance Company-sponsored 401(k) Plan Company-provided continuing education benefit Team-focused culture and unlimited opportunity for advancement NOTE: **This role requires the candidate to be onsite at least 3 days per week at our client facility in Wilmington, DE **Candidates must not require sponsorship now or in the future.