Systems analyst jobs in Palm Beach Gardens, FL - 213 jobs
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Insight Global
Systems analyst job in Plantation, FL
Hr. Business Analyst
Pay Rate: $36-$48 Hourly Based on Experience
Looking to HIRE RIGHT AWAY!!
Qualifications:
in a business environment
Proven experience in reporting and analytics, with a strong emphasis on Power BI and data visualization techniques
Strong analytical skills, with the ability to interpret data and provide actionable insights
Must have experience writing SQL queries
Excellent communication and presentation skills, capable of creating executive-level presentations that convey complex information clearly
Business & Data/Technical experience
Data analysis, with
experience in dashboards
/scorecards and database querying (
SQL,
Access, VB, Python,
Power BI)
Proficient with standard computer and business software, including
Microsoft 365 (
Excel, Access, PowerBI, PowerPlatforms)
Plusses:
Experience with MS 365 Products including Power Platform
Experience with ETL processes and data mining
Experience in process improvement methodologies (e.g., Lean, Six Sigma)
BS/BA degree in Business Analytics, Statistics, Data Analytics, or HR with an emphasis on work of quantitative nature or Human Resources experience
Project Management, Six Sigma, Continuous Improvement process tools and techniques
Day to Day:
The Sr. HR Business Analyst plays a crucial role in enhancing the HR function by leveraging advanced data analytics and reporting tools, including Power Platforms. This role is responsible for supporting and implementing data analysis and analytics strategies to identify business intelligence needs, ensuring data accuracy, consistency, and reliability. The role collaborates with cross-functional teams to streamline HR processes, improve data management practices, and deliver actionable insights that inform strategic decision-making aligned with overall business objectives and company guidelines. Additionally, the position focuses on adopting innovative HR analytics methodologies and staying on top of industry trends to drive continuous improvement.
Key Responsibilities:
Develop, maintain, and enhance HR dashboards and reports using Power BI to provide actionable insights into key HR metrics, influencing strategic decision-making.
Collaborate with HR leadership and cross-functional teams to identify data-driven opportunities that enhance organizational performance and drive business solutions.
Analyze HR data to uncover trends and patterns, delivering recommendations that lead to measurable improvements in HR processes and outcomes.
Prepare and present reports to Management, HR leadership and stakeholders, highlighting findings and recommendations.
Manages Reporting timelines, SLAs and communicates expectations to the business in a professional manner delivering actionable results
Provide training and support to HR staff on data tools and reporting processes, fostering a culture of data literacy within the HR team.
Lead projects focused on optimizing HR processes through innovative data-driven insights and automation, identifying opportunities for process enhancements.
Stay updated on industry trends and best practices in HR analytics and reporting, integrating new methodologies and technologies to enhance reporting capabilities.
Proactively seek feedback from stakeholders to continuously innovate and improve reporting processes and tools, ensuring alignment with evolving business needs.
Develop and maintain data management protocols that ensure compliance with organizational policies and regulatory requirements, safeguarding data integrity and confidentiality.
$36-48 hourly 5d ago
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Developer Analyst
Catholic Health Services 3.8
Systems analyst job in Lauderdale Lakes, FL
Summary & Objective
The Developer/Analyst supports the development, customization, and maintenance of Microsoft 365 platform applications. This includes work with the Microsoft Power Platform, on-premises SQL Server, classic C# development, SharePoint 365 and legacy SharePoint 2010 applications. This role is ideal for someone with foundational development experience who is eager to grow their skills in enterprise collaboration solutions.
Essential Functions
Collect and analyze business and technical requirements
Develop and enhance solutions using Microsoft 365, especially Power Apps and Power Automate
Build and maintain SharePoint solutions using SPFx
Design and develop SQL Server relational databases based on requirements
Write clear system and user documentation to support development and training
Demonstrate proficiency in C# across various development contexts
Apply knowledge of JavaScript and/or JavaScript frameworks
Work with REST APIs and Webhook receivers
Maintain and support legacy SharePoint 2010 applications, including:
Workflows
Custom Web Parts and Features
InfoPath forms
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Other Duties
Maintain your required license, certifications and mandatory skill updates.
Comply with all policies, local, state and federal laws and regulations.
Perform other duties as assigned.
Supervisory Responsibility
May serve as an interim department leader depending on need
Physical Requirements
Use of Senses-Position requires excellent hearing. Frequently necessary to communicate through personal occasional telephone and radio communication is required. Good vision is necessary.
Must be able to lift and/or move up to 50 pounds and push/pull up to 250+ pounds, walk, climb stair or ladders, stand on feet for extended periods of time, etc.
Disclaimer
The job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.
EEOC Statement
CHS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
Applicants must be authorized to work in the United States. Sponsorship is not available for this position.
$59k-83k yearly est. 4d ago
Senior Business Analyst
TBG | The Bachrach Group
Systems analyst job in Boca Raton, FL
Our direct client in the Government Services industry has an immediate need for a Sr. Business Analyst
The Sr. Business Analyst is responsible for leading the Business Analyst with their daily activities including analyzing, designing, developing, testing, documenting, and implementing technological solutions within the Enterprise Resource Planning (ERP) applications. Perform initial analysis and design of business requirements. Takes initiative, either alone or in a leading capacity with other Analysts, supporting existing systems and coordinating the analysis and design of automated solutions to business problems or applications. Takes a leadership role with the Business Analysts and Programmer Analysts in developing solutions which provide cost savings for the organization.
Primary Duties and Responsibilities
The Sr. Business Analyst leads the Business Analysts and Programmer Analysts in the performance of their daily duties by providing guidance and training to develop functional specifications, testing plans, and general project planning.
Leads team and independently performs moderate to complex analysis and design for various business applications and requirements.
The Sr. Business Analyst consults with end-users to identify, analyze, and document business needs and requirements; writes functional specifications; develops timelines; and resolves issues within the business system
Ensures customer acceptance by soliciting their involvement on designs, functionality, and testing.
The Sr. Business Analyst maintains communications with end-users to ensure systems continually meet their expectations.
Leads team and independently prepares data models, functional flow diagrams and specifications, and other documentation as required by departmental standards and methodologies.
The Sr. Business Analyst researches, recommends, and implements relational data base systems to support standardized business processes.
Leads team and independently develops, coordinates, and implements plans to test business and functional processes during system development and quality assurance testing.
The Sr. Business Analyst assists in the formation of enterprise system deployment strategies and promotes methodology utilization.
Provides 24-hour support for designated applications.
The Sr. Business Analyst assists with the detailed project planning efforts on larger projects and may act as a project manager on smaller development efforts.
Prepares and presents feasibility studies and coordinates technology deliverables and status reports to end-users. Presents timelines to the appropriate management for review throughout the project life cycle.
The Sr. Business Analyst maintains and monitors access and terminations of Security Access Request (SARS) procedures for the ERP System for end-users.
Provides data for audit procedures in order to remain Sarbanes-Oxley compliant.
The Sr. Business Analyst creates various reports utilizing query tools and other applications for management.
Prepares, coordinates, and assists with customer training and documentation for installation of systems and their upgrades.
The Sr. Business Analyst participates in ongoing professional development to enhance technical skills, communications skills, business knowledge, and knowledge of information systems products and procedures.
Understands and follows all policies, procedures, and controls as they relate to Sarbanes-Oxley and Information Systems.
Performs other duties as assigned.
Minimum Requirements
Bachelor's degree from an accredited college or university in Computer Science or a related field or equivalent experience.
Five (5) years experience supporting ERP, Timekeeping or Financial Planning software configurations as an administrator or similar type role.
Experience with the following systems: Infinium, UKG, WFM/WFC, and/or Hyperion highly preferred.
Demonstrated experience working with Microsoft Access and Excel.
Demonstrated experience at being able to effectively lead and train Business Analysts and Programmer Analyst in their daily activities.
Demonstrated experience as it related to the business unit applications and software that the position supports.
Ability to provide functional specifications from which a programmer may prepare a detailed programming specification with minimal assistance.
Ability to be highly organized, detail oriented, results driven and meet deadlines.
Excellent written and verbal communication skills.
Be able to interact across multiple levels of the business.
$67k-90k yearly est. 1d ago
Fraud Ops Analyst
Nationsbenefits
Systems analyst job in Plantation, FL
NationsBenefits is recognized as one of the fastest growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.
Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.
Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.
We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India.
Position Summary:
We are seeking a detail-oriented and analytical Fraud Analyst to join our fraud management team. This role is responsible for detecting, investigating, and preventing fraudulent activity across customer accounts, transactions, and access points. The ideal candidate will have a strong understanding of fraud patterns, data analysis, and risk mitigation strategies.
________________________________________
Key Responsibilities:
• Monitor real-time transactions and account activity for suspicious behavior.
• Analyze fraud alerts and escalate cases based on severity and risk.
• Investigate potential fraud cases including account takeover, synthetic identities, and transaction anomalies.
• Collaborate with customer service, compliance, and technology teams to resolve fraud incidents.
• Maintain and enhance fraud detection rules, scoring models, and dashboards.
• Document findings and contribute to fraud reporting and trend analysis.
• Support onboarding of new clients by assessing fraud risk and recommending controls.
• Participate in the development of fraud playbooks and escalation protocols.
________________________________________
Qualifications:
• Bachelor's degree in Criminal Justice, Finance, Data Analytics, or related field.
• 2+ years of experience in fraud detection, investigation, or risk analysis.
• Familiarity with fraud detection tools, machine learning models, and case management systems.
• Strong analytical and problem-solving skills.
• Excellent communication and documentation abilities.
• Experience with SQL, Excel, or data visualization tools is a plus.
________________________________________
Preferred Skills:
• Knowledge of e-commerce, financial services, or digital identity verification.
• Experience with synthetic identity detection and account takeover prevention.
• Understanding of velocity limits, IP monitoring, and behavioral analytics.
$41k-61k yearly est. 4d ago
WORKFORCE MANAGEMENT (WFM) SYSTEMS ADMINISTRATOR
The Geo Group, Inc. 4.4
Systems analyst job in Boca Raton, FL
Benefits Information
Full-time employees will enjoy a competitive benefits package with options for you and your family including:
* Paid Time Off
* Paid Holidays
* 401(k) Matching
* Health Insurance
* Vision Insurance
* Life Insurance
* Health Savings Account
* Tuition Reimbursement
* Employee Discount
* Reduced Tuition Rates
* Disability Insurance
* Employee Assistance Program
* 401(k)
* Pet Insurance
* Dental Insurance
* Paid Training
* Flexible Spending Account
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Equal Opportunity Employer
Overview
Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.
Who We Are:
GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.
Why Work for GEO:
We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.
Responsibilities
Summary:
The Sr. Business Analyst/WFM Systems Administrator is responsible for leading the Business Analyst with their daily activities including analyzing, designing, developing, testing, documenting, and implementing technological solutions within the Enterprise Resource Planning (ERP) applications. Perform initial analysis and design of business requirements. Takes initiative, either alone or in a leading capacity with other Analysts, supporting existing systems and coordinating the analysis and design of automated solutions to business problems or applications. Takes a leadership role with the Business Analysts and Programmer Analysts in developing solutions which provide cost savings for the organization.
Primary Duties and Responsibilities:
The Sr. Business Analyst leads the Business Analysts and Programmer Analysts in the performance of their daily duties by providing guidance and training to develop functional specifications, testing plans, and general project planning.
Leads team and independently performs moderate to complex analysis and design for various business applications and requirements.
The Sr. Business Analyst consults with end-users to identify, analyze, and document business needs and requirements; writes functional specifications; develops timelines; and resolves issues within the business system
Ensures customer acceptance by soliciting their involvement on designs, functionality, and testing.
The Sr. Business Analyst maintains communications with end-users to ensure systems continually meet their expectations.
Leads team and independently prepares data models, functional flow diagrams and specifications, and other documentation as required by departmental standards and methodologies.
The Sr. Business Analyst researches, recommends, and implements relational data base systems to support standardized business processes.
Leads team and independently develops, coordinates, and implements plans to test business and functional processes during system development and quality assurance testing.
The Sr. Business Analyst assists in the formation of enterprise system deployment strategies and promotes methodology utilization.
Provides 24-hour support for designated applications.
The Sr. Business Analyst assists with the detailed project planning efforts on larger projects and may act as a project manager on smaller development efforts. Prepares and presents feasibility studies and coordinates technology deliverables and status reports to end-users. Presents timelines to the appropriate management for review throughout the project life cycle.
The Sr. Business Analyst maintains and monitors access and terminations of Security Access Request (SARS) procedures for the ERP System for end-users.
Provides data for audit procedures in order to remain Sarbanes-Oxley compliant.
The Sr. Business Analyst creates various reports utilizing query tools and other applications for management.
Prepares, coordinates, and assists with customer training and documentation for installation of systems and their upgrades.
The Sr. Business Analyst participates in ongoing professional development to enhance technical skills, communications skills, business knowledge, and knowledge of information systems products and procedures.
Understands and follows all policies, procedures, and controls as they relate to Sarbanes-Oxley and Information Systems.
Performs other duties as assigned.
Qualifications
Minimum Requirements:
Bachelor's degree from an accredited college or university in Computer Science or a related field or equivalent experience.
Five (5) years experience supporting ERP, Timekeeping or Financial Planning software configurations as an administrator or similar type role.
Experience with the following systems: Infinium, UKG, WFM/WFC, and/or Hyperion highly preferred.
Demonstrated experience working with Microsoft Access and Excel.
Demonstrated experience at being able to effectively lead and train Business Analysts and Programmer Analyst in their daily activities.
Demonstrated experience as it related to the business unit applications and software that the position supports.
Ability to provide functional specifications from which a programmer may prepare a detailed programming specification with minimal assistance.
Ability to be highly organized, detail oriented, results driven and meet deadlines.
Excellent written and verbal communication skills.
Be able to interact across multiple levels of the business.
The GEO Group, Inc
$58k-79k yearly est. 1d ago
Enterprise Business Data - Business Intelligence Analyst
DPR Construction 4.8
Systems analyst job in Fort Lauderdale, FL
DPR Construction is seeking a strategic and detail-oriented Data Analyst to lead the development and management of our company-wide dashboards. This role will primarily focus on aggregating and summarizing key metrics from across the organization, with a special emphasis on dashboards that support our Enterprise Goals & Objectives and other strategic initiatives.
This role will partner with our data analytics and engineering team members to identify the key metrics we want to move into our company-wide dashboards and assist in building the framework and consumption layers for ensuring our company-wide dashboards are aligned with more detailed workgroup specific dashboards.
Responsibilities
Strategic Partnership / Roadmap / Execution / Delivery
* Develop and maintain relationships with business stakeholders across all functional groups of DPR.
* Develop a deep understanding of their processes, tools, and goals, and be able to speak to how our developed KPIs speak to those goals.
* Create, maintain and communicate detailed schedules for this wide-ranging KPI development.
* Coordinate technical teams performing development of KPIs and communicate progress to business teams.
* Create, maintain and execute quality control and practices to ensure that we deliver accurate information to end-users
Visualization / Storytelling:
* Work with stakeholders to understand and align on business requirements
* Create and maintain dashboards and Apps, as required
* Deliver actionable insights to improve business processes and drive strategic conversations
* Track and monitor usage metrics to understand and measure adoption/impact of analytics
* Complete Ad-Hoc Analysis as required
Troubleshoot Issues / Failures:
* Identify root source of data integrity issues (report, DFL, data warehouse, source system)
* Troubleshoot and solution data integrity issues in visualization tool
Data Modeling and ETL:
* Create complex data models in visualization tool, and make transformations as needed
* Query Data Warehouse using SQL to quickly analyze datasets
* Clean data, as required
* Identify potential new datasets to add to the Data Warehouse
* Identify potential new integrations between source systems and the Data Warehouse
* Work with Technical Analysts to build requirements for views in DBT and the data warehouse
Documentation
* Work with Data Engineering in the development and maintenance of the data catalog
* Create and maintain documentation of queries, transformations, and refreshes for reports
Security / Governance
* Follow, implement, and enhance data security and governance guidelines
* Create, maintain, and implement security for DFLs
* Review requests and grant access to DFLs, Reports, and Apps, as needed
* Create and maintain RLS in visualization tool, where needed
* Work with business stakeholders to understand and set security requirements, with regards to build access and view access
Change Management
* Complete impact analysis on reports when changes are made to source systems or tables upstream
* Identify, quantify, and communicate impacts to stakeholders and customers
Coordination / Collaboration / Prioritization
* Identify opportunities for data collaboration and integration between disciplines
* Coordinate alignment, as applicable, across other T&I groups
* Identify opportunities for AI/ML/Data Science efforts and work with those teams on project delivery
* Work with stakeholders to prioritize requests and initiatives based on business impact and resourcing
* Participate in Focus Group meetings to align support functions
Training / Data Literacy
* Train end-users on how to use and interpret information/insights on deployed dashboards/reports
* Train end-users on how to build reports themselves
* Provide "on-the-job' training to business stakeholders when needed
* Work with Data Engineering and others to develop and maintain tool for Self Service Analytics
* Increase data literacy of business stakeholders through targeted trainings and conversations
* Identify opportunities to improve data literacy throughout DPR
Data SME
* Operate as the Subject Matter Expert for the business across data availability, quality, processes, and technology
* Maintain understanding of our data pipeline architecture to be able to articulate why we use it and its benefits/limitations for end users
* Ensure source of truth system(s) are identified and operational
Qualifications
* Master's degree in Business Analytics, Data Analytics, Engineering, Architecture, Construction Management or related, plus five (5) years of experience in the application of data to solve problems, or Bachelor's degree in one of the above plus seven (7) years of experience.
* Proven track record of managing large-scale analytics projects spanning multiple functional groups.
* Experience guiding business partners (who may have limited experience with technology and data) through the process of KPI development.
* Construction Experience including knowledge of industry trends, terminology, and typical processes is strongly preferred.
* Passion for the use of data and business intelligence principles and their ability to optimize business outcomes.
* Proven track record of translating business pain points into data requirements and identifying and solving complex problems with data.
* Analytic skills, including data mining, evaluation, analysis, and visualization.
* Ability to create semantic data models and understand dependencies between source systems.
* Experience in data visualization/BI tools - Power BI required - including creating and maintaining dataflows.
* Experience with consuming APIs from the client side including REST and GraphQL.
* Experience with SQL scripting required.
* Advanced business acumen and working knowledge of typical company operations, including how business decisions are evaluated, and the ability to apply this understanding to identify opportunities for improved decision making.
* Excellent organizational, leadership, interpersonal, communication (written, verbal and visual), and analytical skills are needed.
* Demonstrated success in building trusted relationships with internal/external clients and customers.
* A drive to do what it takes to get the job done, including taking on different roles and responsibilities and adapting to changing environments.
DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world.
Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together-by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.
Explore our open opportunities at ********************
$61k-78k yearly est. Auto-Apply 60d+ ago
Lead Application Support Analyst Specialty
Polaris Pharmacy Services
Systems analyst job in Fort Lauderdale, FL
WHO WE ARE At Polaris Pharmacy Services, we're more than a pharmacy - we're a dedicated partner in care, transforming how patients experience long-term, post-acute, correctional, PACE, and specialty pharmacy services. As industry leaders, we're raising the bar for quality and coordination across all sites of care, ensuring every patient receives seamless, compassionate, and expert support.
Founded in 2015, Polaris is proud to be locally and independently owned, with a growing national footprint. Our team thrives in a mission-driven environment where innovation meets purpose, and every role contributes to making a real impact. We offer more than just a job - we provide competitive pay, robust benefits, and genuine opportunities for career advancement.
If you're passionate about shaping the future of pharmacy and making a difference in the lives of those who need it most, we invite you to grow with us.
Job Summary:
The Lead Application Support Analyst is responsible for driving enhancements to the portfolio of Specialty Prescription software, ensuring that enterprise-level applications run smoothly, and providing expert-level troubleshooting and issue resolution. This role works closely with other IT teams, business stakeholders, and vendors to maintain application health, optimize performance, and support continuous improvement initiatives. The Lead Application Support Analyst will develop process documentation, identify technology solutions, and contribute to strategic decisions regarding application support and improvements.
Key Responsibilities:
Serve as PioneerRx Primary Point of Contact. Be an expert in the configuration of PioneerRx.
Analyze and configure Red Sail PioneerRx Pharmacy Management System to support efficient pharmacy workflows across all locations.
Serve as a Functional Technology Evaluator to identify technology vendors with the features that support the objectives of the Specialty business.
Organize team members multiple vendors in departments to work together to support a deployment. Utilize basic project management (e.g. tasks, work breakdown structures, target completion dates, personnel assignments) to coordinate the project team.
Oversee the troubleshooting and resolution of complex application issues, ensuring timely and effective solutions.
Collaborate with cross-functional teams to identify and implement enhancements to existing applications.
Monitor application performance and implement strategies for optimization and efficiency.
Develop and maintain documentation related to application support processes and procedures.
Ensure compliance with industry standards and best practices in application management.
Act as a liaison between business stakeholders and technical teams to ensure alignment of application functionality with business objectives.
Prepare regular reports on application performance, support activities, and improvement initiatives.
Stay updated with emerging technologies and industry trends to drive innovation in application support services.
Create guides, Standard Operating Procedures (SOPs), and videos for education and reference.
Qualifications
Required Education:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Required Experience:
Minimum of 5 years of experience in application support or a related technical support role.
Minimum of 5 years of experience in the Pharmacy or Health Care industry
Demonstrated experience in managing and resolving complex technical issues.
PioneerRx experience is strongly preferred.
Required Skills and Abilities:
Strong analytical and problem-solving skills with the ability to think critically and troubleshoot effectively.
Excellent communication skills, both verbal and written, with the ability to convey technical information to non-technical stakeholders.
Proficiency in using and supporting various software applications and tools.
Ability to work collaboratively in a team environment and lead projects.
Strong organizational skills with the ability to manage multiple priorities and deadlines.
Familiarity with ITIL processes and best practices.
Ability to provide after-hours support as needed.
HOLIDAY & PTO POLICY
Paid holidays are provided annually, with 6 days offered each year, along with 5 sick days.
Employees earn up to 10 PTO days each year, with rollover options and milestone bonuses.
Employees have the option to cash out up to 10 PTO hours each quarter for added financial flexibility.
Please note, because we are a pharmacy most of our locations are open 24-hours a day, 7 days a week and therefore schedules may change as determined by the needs of the business.
BENEFITS for full time Employees
Medical, Dental, and Vision insurance
401 (k) (available for Part Time & Full Time EEs)
Company Paid Life insurance
Short-term and Long-term disability insurance
Tuition reimbursement
Personal Time Off (PTO)
Competitive pay with annual performance reviews and merit-based raises
Career growth potential
Annual on-site voluntary Flu Vaccines
Employee referral bonus program
$72k-103k yearly est. 10d ago
Salesforce Solution Analyst
Goodleap 4.6
Systems analyst job in West Palm Beach, FL
About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.
Position SummaryThis role requires a techno-functional business analyst who understands the complexities of our business processes and can collaborate with stakeholders to design and prototype CRM solutions that enhance both customer and partner experiences. You will work across one or many solution areas-including Consumer Solutions, Mortgage Solutions, Servicing Solutions, Payment Solutions, and Business Solutions-to ensure Salesforce enables frictionless experiences, efficient workflows, and scalable growth for GoodLeap's expanding ecosystem.
This is a hybrid role reporting one day a week into the nearest tech hub.
Essential Job Duties and Responsibilities:
Document business processes, workflows, and solution designs that improve efficiency and drive seamless customer and partner interactions.
Identify and recommend process improvements using Salesforce's low-code capabilities to better support GoodLeap's customers, lending partners, and contractor installers.
Drive adoption of Salesforce capabilities that empower GoodLeap's customers and partners with streamlined, self-service experiences.
Use Salesforce's low-code tools (e.g., Flows, Validation Rules, AI tools) to prototype solutions that enhance the experience for both customers and partners.
Ensure that prototypes and solutions are scalable, secure, and aligned with GoodLeap's mission to provide seamless, customer-first financial services.
Write SOQL/SOSL queries to investigate system data and test hypotheses, improving data-driven decision-making.
Advocate for best practices in CRM data hygiene, automation, reporting, and partner/customer engagement.
Troubleshoot Salesforce issues that impact critical customer and partner interactions, ensuring fast and effective resolution.
Work with developers and admins to diagnose and resolve complex Salesforce issues
Stay up to date with Salesforce platform updates, AI advancements, and industry trends to continuously enhance GoodLeap's CRM capabilities.
Required Skills, Knowledge and Abilities:
5+ years of experience as a Solution Architect or Salesforce Analyst, focusing on both customer and partner solutions.
Hands-on experience with Service Cloud and Sales Cloud.
Basic understanding of software development practices and the software development lifecycle (SDLC).
Strong understanding of Salesforce architecture, declarative tools, and data model.
Ability to prototype solutions using low-code capabilities like Flows, Security model, and AI tools.
Proficiency in querying Salesforce data (SOQL/SOSL) for analysis and troubleshooting.
Experience supporting business teams with process optimization, automation, and reporting.
Strong analytical, problem-solving, and communication skills.
Salesforce certifications required for low-code and app-building solutions (e.g., Salesforce Administrator, Platform App Builder); AI-related certifications preferred.
A basic understanding of API and systems integrations.
Preferred Qualifications:
Experience with Experience Cloud and MuleSoft, especially for partner portals and integrations.
Background in green energy, financial services, mortgage, or payment solutions.
Preferred experience with Salesforce Data Cloud and AgentForce.
Bachelor's degree
Additional Information Regarding Job Duties and s:
Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!
We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI.
$75k-93k yearly est. Auto-Apply 60d+ ago
SYSTEMS ANALYST I - RETAIL & RESTAURANTS
Seminole Hard Rock Support Services 4.4
Systems analyst job in Fort Lauderdale, FL
Job Description
The SystemsAnalyst I role works within the Seminole Hard Rock Support Services IT department and supports a rapidly expanding, globally recognized brand. The SystemAnalyst is responsible for understanding the products they support and implement at a technical level. This role configures, supports, maintains, and implements applications and hardware based on requirements and business needs. The SystemsAnalyst I works with a variety of members in all departments within the technology team as well as with external vendors and/or partners. He/she is an active participant in meetings and discussions about vendor products and how they are utilized within the organization, as well as how they fit in the technology stack.
Responsibilities
Essential duties include, but are not limited to:
Provide hardware support for front-of-the-house applications.
Assist with resolving outstanding issues reported in the ticketing system by the business.
Support new openings with on-site technical and operational support.
Contribute to the development, updating, and maintenance of clear, comprehensive technical and user documentation.
Configure new and existing applications in accordance with established specifications.
Adhere to operational IT processes and procedures.
Escalate complex issues to appropriate team members as necessary.
Qualifications
Bachelor's degree in computer science or business administration OR an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
1-3 years of experience supporting retail, restaurant, or hospitality systems highly desirable.
Self-motivated, organized, and detail oriented.
Ability to thrive in a fast paced and team-oriented environment.
Strong problem-solving skills and analytical mindset.
Excellent communication and interpersonal skills.
Proven ability to work in a cross functional team.
Willingness to travel as required by IT Management (domestic & international).
Experience working in a hospitality related industry a plus.
Familiarity with point-of-sale, inventory systems, seating system, KDS a plus.
Multi-lingual a plus.
$72k-93k yearly est. 21d ago
Database Analyst
Sandow 3.9
Systems analyst job in Boca Raton, FL
At SANDOW, we know the key to being the best is to hire the best. We are looking for passionate, driven, committed talent to deliver exceptional performance. Working for innovative, groundbreaking brands in an entrepreneurial environment requires a what-it takes mentality to get the job done. At SANDOW, there is always opportunity to shine and, in return, we reward stellar employees with competitive compensation, attractive perks, and the ability to take on new challenges - even if it is outside your wheelhouse. If you have got the chops, we'll take notice and provide the pathway to grow your career faster than you ever imagined possible.
Want to join us? Keep reading.
Material Bank is a new business unit within SANDOW that is setting out to change the way A&D specifiers get their work done. Using the platform, architects and designers can perform complex searches across hundreds of manufacturers in seconds. Samples can then be requested and delivered the next morning!
If being a part of building a game changing, new business within an established parent company excites you, take a look at what Material Bank has to offer.
Job Description
General Description/Mission of the Role
The Database Engineer will work to ensure files collected through various methods are normalized and structured for import. Additionally, this individual will focus on maintaining data integrity throughout all Material Bank system databases, which includes managing the process of appending records with update data and addressing data conflicts that arise as we grow this platform.
Essential Responsibilities
prepare, compile and sort various data sets for data entry
verify data and correct data where necessary
combine and rearrange data from multiple format sources where required
transcribe information into required proper electronic format (JSON)
respond to requests for information and access relevant files
Qualifications
Experience preparing, compiling and sorting various data sets for data entry
Proficient in Excel
Working knowledge of Microsoft SQL
Basic exposure development software's
information collection and management
problem solving
attention to minutia and detail
decision making skills
communication skills
confidentiality
ability to work under pressure
Additional Information
All your information will be kept confidential according to EEO guidelines.
$61k-90k yearly est. 1d ago
IT Compliance Analyst
Red Violet, Inc.
Systems analyst job in Boca Raton, FL
Our Company: At red violet, we build proprietary technologies and apply analytical capabilities to deliver identity intelligence. Our technology powers critical solutions, which empower organizations to operate with confidence. Our solutions enable the real-time identification and location of people, businesses, assets and their interrelationships. These solutions are used for purposes including identity verification, risk mitigation, due diligence, fraud detection and prevention, regulatory compliance, and customer acquisition. Our intelligent platform, CORE, is purpose-built for the enterprise, yet flexible enough for organizations of all sizes, bringing clarity to massive datasets by transforming data into intelligence. Our solutions are used today to enable frictionless commerce, to ensure safety, and to reduce fraud and the concomitant expense borne by society.
The Role:
IT Compliance Analyst is responsible for providing Information Technology (IT) security governance, training, and risk mitigation support while ensuring controls and processes are in place to provide and maintain a secure and regulatory compliant technology environment by focusing on all aspects of data compliance, with an emphasis on Payment Card Industry Data Security Standard (PCI DSS), SOX, SOC 2, NIST and ISO 27001.
What You Will Do:
* Coordinates and evaluates audits and reviews of various IT applications and systems to ensure information security processes and procedures are effective. Prepare reports of findings for review by management, including recommended remediation as necessary.
* Monitors and assesses compliance with industry regulations and internal policies.
* Conducts regular compliance audits and risk assessments to identify gaps and recommend corrective actions.
* Supports the development and implementation of risk mitigation strategies.
* Conducts periodic reviews of information security policies, procedures, and compliance, and prepares reports of findings to be reviewed by management.
* Coordinates the annual risk assessment reviews and operational audits.
* Assists with the development and implementation of information classification and control policies and procedures.
* Remains current with changes in information resources security legislation and regulations.
* Manages and maintains all information security and compliance related awareness training.
* Assists various business units in implementing and maintaining information resources security.
* Assists in all information security and compliance related awareness training.
* Assists with the investigation, documentation, and response to all suspected information security events.
* Adheres to Company standards and maintains compliance with all policies and procedures.
* Works closely with IT, Legal, Information Security, and other departments to ensure cohesive compliance efforts.
* Supports incident response planning and testing activities.
* Performs related duties as assigned.
What You Bring:
* Bachelor of Science in Computer Science, Information Technology, Information Security, or related field.
* Expert knowledge in at least one of the following: PCI DSS, SOX, SOC 2, NIST 800-171, NIST 800-53, NIST CSF, FedRAMP, ISO 27001 and/or ISO 42001.
* Relevant certifications such as CISSP, CISA, CIA, or CRISC are highly desirable.
* 3 to 5 years of experience in relevant fields.
* Experience in developing and delivering presentations to senior management outlining program benefits, status, issues and recommendations.
* Proficient in time management; the ability to organize and manage multiple priorities.
* Able to take initiative and effectively adapt to changes.
* Able to establish and maintain a cooperative working relation.
* Able to use sound judgment; work independently, with minimal supervision.
* Strong analytical and problem-solving skills.
* Strong attention to detail and commitment to accuracy.
* High ethical standards and integrity in managing sensitive information.
* Able to lead external auditors through audits with precision and confidence.
* Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.
* Competent in public speaking.
What We Offer:
red violet offers unique benefits including a generous PTO policy; medical, dental and vision coverage; a 401K plan, commuter benefits, in office healthy snacks, team events and more.
red violet is proud to be an Equal Opportunity Employer.
$54k-80k yearly est. 31d ago
IT Compliance Analyst
Red Violet Company
Systems analyst job in Boca Raton, FL
Apply Description
Our Company:
At red violet, we build proprietary technologies and apply analytical capabilities to deliver identity intelligence. Our technology powers critical solutions, which empower organizations to operate with confidence. Our solutions enable the real-time identification and location of people, businesses, assets and their interrelationships. These solutions are used for purposes including identity verification, risk mitigation, due diligence, fraud detection and prevention, regulatory compliance, and customer acquisition. Our intelligent platform, CORE™, is purpose-built for the enterprise, yet flexible enough for organizations of all sizes, bringing clarity to massive datasets by transforming data into intelligence. Our solutions are used today to enable frictionless commerce, to ensure safety, and to reduce fraud and the concomitant expense borne by society.
The Role:
IT Compliance Analyst is responsible for providing Information Technology (IT) security governance, training, and risk mitigation support while ensuring controls and processes are in place to provide and maintain a secure and regulatory compliant technology environment by focusing on all aspects of data compliance, with an emphasis on Payment Card Industry Data Security Standard (PCI DSS), SOX, SOC 2, NIST and ISO 27001.
What You Will Do:
Coordinates and evaluates audits and reviews of various IT applications and systems to ensure information security processes and procedures are effective. Prepare reports of findings for review by management, including recommended remediation as necessary.
Monitors and assesses compliance with industry regulations and internal policies.
Conducts regular compliance audits and risk assessments to identify gaps and recommend corrective actions.
Supports the development and implementation of risk mitigation strategies.
Conducts periodic reviews of information security policies, procedures, and compliance, and prepares reports of findings to be reviewed by management.
Coordinates the annual risk assessment reviews and operational audits.
Assists with the development and implementation of information classification and control policies and procedures.
Remains current with changes in information resources security legislation and regulations.
Manages and maintains all information security and compliance related awareness training.
Assists various business units in implementing and maintaining information resources security.
Assists in all information security and compliance related awareness training.
Assists with the investigation, documentation, and response to all suspected information security events.
Adheres to Company standards and maintains compliance with all policies and procedures.
Works closely with IT, Legal, Information Security, and other departments to ensure cohesive compliance efforts.
Supports incident response planning and testing activities.
Performs related duties as assigned.
What You Bring:
Bachelor of Science in Computer Science, Information Technology, Information Security, or related field.
Expert knowledge in at least one of the following: PCI DSS, SOX, SOC 2, NIST 800-171, NIST 800-53, NIST CSF, FedRAMP, ISO 27001 and/or ISO 42001.
Relevant certifications such as CISSP, CISA, CIA, or CRISC are highly desirable.
3 to 5 years of experience in relevant fields.
Experience in developing and delivering presentations to senior management outlining program benefits, status, issues and recommendations.
Proficient in time management; the ability to organize and manage multiple priorities.
Able to take initiative and effectively adapt to changes.
Able to establish and maintain a cooperative working relation.
Able to use sound judgment; work independently, with minimal supervision.
Strong analytical and problem-solving skills.
Strong attention to detail and commitment to accuracy.
High ethical standards and integrity in managing sensitive information.
Able to lead external auditors through audits with precision and confidence.
Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.
Competent in public speaking.
What We Offer:
red violet offers unique benefits including a generous PTO policy; medical, dental and vision coverage; a 401K plan, commuter benefits, in office healthy snacks, team events and more.
red violet is proud to be an Equal Opportunity Employer.
$54k-80k yearly est. 34d ago
Payment Applications Analyst
Firstservice Corporation 3.9
Systems analyst job in Plantation, FL
Process payments for FirstService invoices and other miscellaneous payments that come in. Skills & Qualifications: * Process large volume of payments for multiple companies & associations following the organization and Sarbanes Oxley Standard Operating Procedures.
* Identify and review payments, prepare deposits and submit to bank, enter payment into company system.
* Coordinate and manage the Automated Clearing House (ACH) process for all companies daily and submitting EFT Files to banking, if necessary.
* Daily processing of various excel files to post the payments in Great Plains.
* Generate Credit Memos and send them to clients for any overpayments.
* Process returned checks (NSF) as needed and work with Client Accounting AP on getting new checks issued.
* Weekly Reconciliation of bank deposits and our internal systems to ensure everything is posted and accounted for.
* Answer inquiries, conduct research and assist in the resolution of payment receipt issues with internal and external customers and within the established timeline.
* Maintain ownership of new account detail as it relates to payment receipts.
* Generate statements and reports of payment and application history for customers as needed.
* Support the Billing team as necessary, including handling month end collection charges, and audit requests.
Knowledge & Skills:
* Must have a High School diploma or its equivalent and one to three years of functional experience in Accounts Receivable; or equivalent combination of education and experience. Associate's Degree in Accounting or Business preferred.
* Must have proficiency in Excel. Comfortable working with formulas, vlookups, and pivot tables. Able to identify issues independently with these and make the necessary corrections to ensure they work.
* Detail oriented and strong organizational and multi-tasking skills
* Critical thinking, problem solving, judgment and decision-making abilities
* Strong verbal and written communication skills
* Ability to work with sensitive or confidential information
* Ability to meet deadlines and work well under pressure
* Ability to work in a team environment as well as independently and be self-driven
What We Offer:
As an associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match.
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time
#LI-TL1
INDHOH
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
$60k-92k yearly est. 6d ago
Senior IT Cyber Threat Intelligence Analyst
Sbasite
Systems analyst job in Boca Raton, FL
SBA Communications is a leading independent owner and operator of wireless communications infrastructure, including towers, buildings, rooftops, DAS and small cells. We offer a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.
We welcome your interest in SBA. Let us know a little about you by checking all that apply:
You are a self-starter.
You are resourceful and thrive in a fast-paced environment.
You have a strong work ethic.
You are passionate and driven to achieve results.
You are a team player who enjoys working in a collaborative environment.
You continuously challenge yourself to find innovative ways to improve.
You may be a perfect fit. At SBA, we operate with the highest sense of integrity and commitment to quality. We focus on achievement and operate with responsiveness, timeliness and accountability. Our culture of excellence incorporates working collegially, where every team member can contribute meaningfully and make a difference.
If you are ready to make an impact, join our team!
Your Next Career Opportunity - Senior IT Cyber Threat Intelligence Analyst
The Senior IT Cyber Threat Intelligence Analyst mainly focuses on analyzing cyber logs and events and protecting the organization's computers, networks, and data against cyber threats, such as security breaches, computer viruses, or cybercrime attacks. The Sr. IT Cyber Threat Intelligence Analyst must have a strong background in information technology & cybersecurity concepts with a clear understanding of information security challenges.
What You Will Do - Primary Responsibilities
Manage SBA cyber security operations, including incidents, cases, logs, threats, and alerts from various technologies (ex. SIEM), and take the necessary actions to optimize and remediate.
Manage and report on SBA threats to reduce the SBA attack surface from all known attack vectors.
Review SBA's attack surface and make the necessary architecture and/or remediation changes to optimize.
Conduct technical security activities, including security testing, threat hunts, exploitation tactics and techniques, and password cracking, as needed.
Oversee and lead IT security architecture projects through conversation, optimization, and collaboration with various IT and enterprise stakeholders.
Manage malware events and report on activity to improve SBA's malware strategy.
Manage SBA endpoint management technologies, including XDR and AV technologies.
Conduct SBA software security reviews to ensure stable software release across the enterprise.
Conduct firewall compliance activities through the use of technologies to identify and remediate exposures.
Utilize dark web monitoring technologies and report on the results.
Participate in incident response and recovery activities, including leading incident and forensic investigations and mitigation activities.
Interact with Governance, Risk, and Compliance, and IT Security groups as required to help prioritize and remediate risk, reduce the SBA attack surface, and improve SBA compliance status.
Participate in Security Technology Proof of Concept (POC) demonstrations, as necessary.
Participate in special information security projects as necessary.
Requires excellent analytical and problem-solving abilities to identify and fix security risks.
Build an understanding and awareness of security issues throughout the organization must have excellent communication and presentation skills.
Review configuration and updates to ensure software and infrastructure are protected.
Ensure compliance with all applicable measurements and production reporting and policies.
Work with other teams to manage the proper transition of projects into production.
Ensure the complete and proactive protection of all corporate data and systems.
Ensure complete issue tracking, provide feedback, and report results as accomplished.
Responsible for the acceptance and delivery of all projects and tasks related to network systems integration, voice systems integration, and implementation and testing in remote locations.
Other projects and duties as assigned.
What You'll Need - Qualifications & Requirements
Bilingual in English/Spanish or English/Portuguese preferred
Bachelor's Degree in computer science or Computer Engineering is required;
and 10+ years • Technical experience providing cyber technical support, consulting, and remediation and/or governance, risk, and compliance services supporting a medium to large multi-location organizations.
Security architecture experience in designing, evaluating, and securing SBA systems.
Working knowledge of network and infrastructure technologies including Cisco, Splunk, Kali Linux, Varonis, KnowBe4, Manage Engine, BitSight, Venafi, Workiva, Qualys, Netskope, Ivanti, Trend Micro, Cybraics, and other security technologies is preferred.
Experience with information security technologies, including DLP, Data Classification, SIEM, Cyber Threat Intelligence, Security Awareness is preferred.
Experience working with a VSOC on a day-to-day basis to manage the environment and relationship.
Domestic Travel 10% of the time
Valid Government Issued Driver's License
CISSP Certified Information Systems Security Professional Pref
CCNP - Cisco Certified Network Professional Pref
Microsoft Certified Systems Engineer (MCSE) Pref
SANS or CCSP Pref
Certified Ethical Hacker (CEH) Pref
#LI-JM1
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to stoop, bend, kneel or crouch.
Ability to stand, walk and sit.
Ability to reach with hands and arms
Visual ability correctable to 20/20.
Sitting up to 90% of the day.
Ability to respond verbally in an understandable, professional manner in person and over the telephone.
Manual dexterity to input data into the computer and the calculator and operate the equipment listed above.
Ability to lift up to 15 pounds.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Office/ Cubicle workspace.
Moderate noise level.
$83k-111k yearly est. Auto-Apply 60d+ ago
System Development Analyst
South Florida Community Care Network LLC 4.4
Systems analyst job in Fort Lauderdale, FL
Systems Development Analyst (SDA) is responsible, under supervision, for developing user specifications, operations workflows, complex application build/configuration, testing, and implementation of applications such as Tapestry, MyChart, PlanLink and Healthy Planet, and other applications in support of the health plan. Ultimately, their goal is to help fulfill our mission of positively impacting the health and wellness of those we serve in our community.
Essential Duties and Responsibilities:
Assists in building and testing system changes and/or updates for EPIC applications such as Tapestry AP Claims and Contracts, Benefit Engine, Utilization Management, Healthy Planet, PlanLink, MyChart, Disease and Case Management, CRMs, and Provider and Member Operations
Assists in maintaining EPIC builds and INI's such as, EPM, EPP, CVG, NET, BGR, MGR, LOB, and related INI's that are used to define the networks and plans maintained by the Health Plan implemented by the Systems Development Engineer
Receives and works on requested changes related to Managed Care operations and gathers, designs, and develops detailed specifications incorporating business and technical requirements to support Managed Care business model
Assists in debugging issues related to EPIC files such as Claim, MOOP, Eligibility, 835 and other files loaded and produced by Tapestry related systems implemented by Systems Development Engineer
Performs tasks to effectively test changes or identify system problems, such as Claim, Eligibility and MOOP loads, AP Claim payment process, and various online updates and workflows
Builds and maintains production control operations as it applies to the support role of the batch job in EPIC
Works with EPIC Technical Support (TS) staff when evaluating and resolving EPIC system issues
Communicates with Business Units and IT team members regarding new development and issue resolution
Evaluates and analyzes subject matter, and develop specifications to create or enhance processing functions
Consistently meets assigned project deadlines and goals
Protects IT operations and organization by keeping information confidential
This job description in no way states or implies that these are the only duties performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.
Qualifications:
Bachelor's degree (B. A. / B. S.) from a four-year College or university or five (5) years experience in IT field
Microsoft Certifications (preferred)
Knowledgeable of state and federal regulations
Knowledge of Certification/Accreditation Standards (NCQA, JCAHO, CMS, etc.)
Proficient in relevant computer applications such as MS Word, MS Excel, MS PowerPoint, Tapestry, and Epic
Knowledge in healthcare benefits, benefit administration and health care delivery, EDI and paper claim lifecycle, along with health insurance industry practices and standards
Knowledge of SQL, J-Export/Import, EPIC Batch Process and scheduler, Chronicles, and Data Courier
Knowledge of SSRS, SSIS, Crystal Reports, EPIC Query function, EPIC Security Build and Maintenance, CID Mapping Tool, and Reporting Workbench
EPIC Certification in the primary Tapestry module(s) assigned, or must achieve Epic Certification within 6 months of employment
EPIC Proficiency in a secondary Tapestry module(s) (preferred)
Skills and Abilities:
Well-organized, action and results oriented team player with exceptional time management skills to support multiple initiatives simultaneously in a fast-paced environment with accuracy
Ability to establish and articulate results with high attention to detail and the ability to prioritize
Must have strong technical knowledge and experience with a variety of programming languages, operating systems and database technologies to meet objectives
Good presentation skills with solid communication capabilities and practices, both oral and written
Requires innovation and vision in problem-solving and meeting objectives in a timely manner
Ability to research, analyze, design, plan, organize, coordinate, implement, and perform necessary follow-up and closure procedures for system related deliverables
Accurate keyboard skills and proven ability to enter data at the required speed and knowledge of correct spelling, grammar and punctuation
Excellent communication skills, both written and verbal, to interact with the business in gathering requirements and presenting data from the reports
Ability to ensure processes comply with HIPPA regulations
Maintain current EPIC Certifications/Proficiencies by completing New Version Training (NVT) and Continued EPIC Education (CEE)
Work Schedule:
Community Care Plan is currently following a hybrid work schedule. The company reserves the right to change the work schedules based on the company needs.
Physical Demands:
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch or crawl. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, ability to adjust focus, and ability to see color.
Work Environment:
While performing the duties of this job, the employee is occasionally exposed to vibration, whiteout, and toner. The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
We are an equal opportunity employer who recruits, employs, trains, compensates and promotes regardless of age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion.
Background Screening Notice:
In compliance with Florida law, candidates selected for this position must complete a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse.
The Clearinghouse is a statewide system managed by the Agency for Health Care Administration (AHCA) and is designed to help protect children, seniors, and other vulnerable populations while streamlining the screening process for employers and applicants.
Additional information is available at:
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$42k-65k yearly est. 5d ago
Systems Engineer I
DSS Inc.
Systems analyst job in North Palm Beach, FL
DSS, Inc. is a leading provider of health information software solutions and systems integration services, supporting thousands of clinicians and administrative professionals across public and private healthcare organizations nationwide. We empower healthcare teams with innovative, reliable, and secure technology and we're seeking a Systems Engineer I (IT) who is Responsible for providing operational leadership and thought leadership to a broad range of IT disciplines including system performance and resiliency, network performance, security administration, and operations in physical/virtual and Cloud Windows and Linux environments.
Overview
The Systems Engineer I supports cloud, containerized, and traditional server workloads across AWS Commercial and regulated environments. This hybrid role combines modern Site Reliability Engineering (SRE) practices with core systems engineering. Responsibilities include improving reliability, automating operations, supporting patch and vulnerability management, and ensuring consistent performance across Linux, Windows, and container platforms.
The engineer participates in an on-call rotation, contributes to operational dashboards and runbooks, and supports both proactive reliability efforts and reactive incident resolution. This role requires strong troubleshooting, automation capability, and an engineering mindset focused on repeatability, scalability, and compliance.
What we Offer
* Supportive, collaborative, and mission-driven team environment
* Opportunities for skills development, certifications, and career growth
* Meaningful work that directly impacts healthcare delivery and patient outcomes
The Systems Engineer I will:
Cloud & Container Operations
* Support and troubleshoot workloads in AWS, including, but not limited to EC2, ECS, EKS, SSM, RDS, VPC, Lambda, ALB/NLB, ACM, IAM, and S3.
* Deploy, monitor, and troubleshoot containerized applications using ECS (Fargate) and assist with EKS-based vendor workloads.
* Maintain container lifecycle processes, including image validation, registry usage, and vulnerability/SBOM scanning.
* Support multi-account AWS environments in both commercial and regulated enclaves.
Systems Engineering
* Maintain and troubleshoot Linux (preferred) and Windows Server workloads, including IIS, Active Directory-integrated systems, and cloud-connected services.
* Support backups, snapshots, replication jobs, and DR readiness procedures.
* Configure and deploy systems using automation-first principles (Ansible, AWX, IaC, scripting).
Reliability Engineering & Observability
* Implement and support monitoring using Datadog, CloudWatch, Splunk, Azure Sentinel and PagerDuty.
* Create and maintain dashboards, alerts, and SLO/SLI-aligned monitoring.
* Participate in incident response and produce actionable postmortems.
* Identify failure patterns and drive operational improvements through automation.
Patch & Vulnerability Management
* Operate patching workflows across Linux, Windows, and third-party applications using enterprise and cloud patch management solutions.
* Analyze vulnerability findings, coordinate remediation, and provide audit-ready reporting.
* Maintain compliance with required patching windows, cadences, and regulated SLAs.
Service Management & Compliance
* Use ServiceNow for Incident, Change, Problem, and Request Management in accordance with ITIL best practices.
* Support audit activities for FedRAMP, SOC 2, and HIPAA by providing logs, evidence, screenshots, and process documentation.
* Follow least-privilege, MFA, and approved access control procedures.
Operational Support & Cross-Team Collaboration
* Participate in a structured on-call rotation and respond to escalated alerts from monitoring platforms.
* Work closely with Engineering, Security, DevOps, and NOC personnel to support high-availability operations.
* Develop and maintain technical runbooks, SOPs, and system documentation.
Additional Responsibilities
* Works with other departments teams, as requested, in recommending the required hardware and software topology for the right deployment architecture.
* Contributes to the development and completion of technical RFPs.
* Project management functions including managing the installation of new systems and other special projects.
Individuals working for DSS or any Subsidiary will be subject to security and privacy requirements as explained in HIPAA, FedRAMP, and NIST 800-53. Additionally, they are required to undergo specific FedRAMP training to ensure compliance with all associated controls and responsibilities in the day-to-day performance of their duties. Individuals working in departments that are considered to be in the high-risk category will be required to undergo advanced training based on their role and level of access. Individuals with access to modify data and the configuration baseline will require further training.
The preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and make reasonable accommodation as needed.
Conditions of Employment:
* Must be a US Citizen or Permanent Resident.
* Must be able to pass a Federal background check
* Must be determined suitable for federal employment.
$63k-84k yearly est. 31d ago
IT Clinical Informatics Analyst I - 993321
Nova Southeastern University 4.7
Systems analyst job in Fort Lauderdale, FL
We are excited that you are considering joining Nova Southeastern University! Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university.
We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University.
Primary Purpose:
Responsible for the implementation and utilization of information systems required for patient care initiatives to include the integration of clinical business processes. Provides technical training and support to end users, including user documentation and manuals.
Job Category: Exempt
Hiring Range:
Pay Basis: Annually
Subject to Grant Funding? No
Essential Job Functions:
1. Functions as the first line of support for clinical applications.
2. Facilitates communication between end users such as providers, external organizations, clinical informatics team members, clinical leadership, and support staff, as well as OIIT technical staff.
3. Assists with training on clinical application fundamentals and systems.
4. Recognizes and identifies potential areas where existing policies and procedures related to products may require change.
5. Interacts with current and potential internal customers to ensure timely and proper resolution of problems, maintaining a high level of customer satisfaction.
6. Ensures that problems are logged, worked on, and/or assigned for resolution, prioritization, and tracking.
7. Notifies leadership of high-impact clinical systems issues and provides updates regularly.
8. Functions as one of the system administrators for clinical applications.
9. Contributes to teamwork through appropriate application of process, technical, and information management expertise.
10. Participates in professional development activities.
11. Maintains the strictest confidentiality in accordance with policies, federal laws, and regulations.
12. Completes special projects as assigned.
13. Performs other duties as assigned or required.
Job Requirements:
Required Knowledge, Skills, & Abilities: Knowledge:
1. Knowledge of clinical informatics software such as NextGen, AxiUm, and EHR/EMR applications.
2. Knowledge of troubleshooting methodologies, including data collection and interpretation.
3. Knowledge of descriptive statistics to analyze statistical data and prepare extracts of data.
4. Knowledge of computer systems, spreadsheets, and applications.
Skills:
1. Problem Solving - Skills in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
2. Data Extraction - Basic skills in extracting and analyzing data from clinical applications.
3. Writing - Proficient skills in writing correspondence, utilizing good grammar, and appropriate written communication etiquette.
4. Working Relationships - Skills in establishing and maintaining effective working relationships.
5. Active Listening - Skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
6. Systems Analysis - Skills in determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Abilities:
1. Ability to troubleshoot problems and review related information to provide solutions and workarounds.
2. Ability to understand clinical policies, federal laws, and regulations.
3. Ability to properly communicate with clinical end-users.
4. Ability to understand basic clinical processes and clinical business procedures.
5. Ability to deliver training sessions
6. Ability to prepare and make effective presentations.
Physical Requirements and Working Environment:
1. Speech Recognition - Must be able to identify and understand the speech of another person.
2. Speech Clarity - Must be able to speak clearly so others can understand you.
3. Near Vision - Must be able to see details at close range (within a few feet of the observer).
4. Travel - Must be able to travel on a daily and/or overnight basis.
5. May be required to work nights or weekends.
6. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties.
7. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, and computer keyboards.
Required Certifications/Licensures:
Required Education: Bachelor's Degree
Major (if required:
Required Experience: Minimum one (1) year of clinical Informatics, IT, or healthcare experience.
Preferred Qualifications:
1. Knowledge and understanding of clinical system interfaces, such as lab order entry and results reporting, and clinical equipment interfaces with electronic health records.
2. NextGen Certified Professional
Is this a safety sensitive position? No
Background Screening Required? Yes
Pre-Employment Conditions:
Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary.
NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.
$62k-81k yearly est. 31d ago
Applications Analyst - Finance
Indian River State College 4.3
Systems analyst job in Fort Pierce, FL
Indian River State College is a leading public institution located on Florida's Treasure Coast, serving students across multiple campuses in four counties. We are dedicated to academic excellence, innovation, and community engagement, offering associate and bachelor's degrees, workforce training, and continuing education programs.
At
The River,
we believe every student's and employee's story matters. We value the different perspectives, experiences, and talents that come together on our campuses, creating a learning environment and workplace that's supportive, inclusive, and inspiring. With flexible options online, on campus, and hybrid, we design learning experiences that meet students where they are and prepare them for real-world success. Programs like the Promise Program open doors by providing eligible students with tuition-free access, ensuring every learner has the opportunity to thrive.
Why Join the River
When you join Indian River State College, you become part of a forward-thinking and supportive community where your work truly matters. Your role is more than a job; it's an opportunity to shape the future, uplift students, and be part of a mission-driven college that is changing lives every day.
What We Offer
At Indian River State College, we value the well-being and professional growth of our employees. Our comprehensive benefits package includes:
· Health & Wellness: Medical, dental, vision, flexible spending accounts, life insurance, supplemental plans, and access to our Employee Assistance Program (EAP).
· Affordable Coverage: PPO/HMO options starting at just $50/month for individual coverage and $180/month for family coverage.
· Retirement Security: Participation in the Florida Retirement System (FRS), plus tax-deferred annuities and Roth 403(b) options.
· Time for You: Generous paid vacation, personal, and sick leave to support work-life balance.
· Perks & Discounts: Reduced rates on services and tickets to local attractions.
· Growth & Development: Professional development programs, leadership training, and opportunities to advance your career.
JOB SUMMARY:
Under general guidelines, the Applications Analyst - Finance supports the configuration, maintenance, and optimization of the organization's ERP financial systems. This role acts as a liaison between Finance and IT, ensuring system integrity, efficiency, and compliance. Key responsibilities include implementing system updates, testing functionality, maintaining data accuracy, resolving and escalating issues, and providing technical support to end-users.
SPECIFIC DUTIES AND RESPONSIBILITIES:
System Administration & Maintenance (30%)
Administer and support the ERP Finance module (e.g., Banner), including implementations, upgrades, and daily operations
Maintain system access and security protocols to ensure proper authorization and minimize financial risk.
Troubleshoot system issues and coordinate with IT to resolve bugs and performance problems.
Lead testing efforts for upgrades and patches, including user acceptance testing and documentation.
Reporting & Data Analysis (20%)
Develop and maintain reports using SQL, Oracle Apex, Power BI, or similar tools.
Create, modify, and maintain dashboards and custom reports for financial and operational insights.
Contribute to strategic data management and business process improvement initiatives
Collaboration & Process Optimization (15%)
Collaborate with Finance, HR, Student Financial Services, and other departments to optimize workflows and reporting.
Coordinate with vendors (e.g., Ellucian) on system enhancements and new functionalities.
Identify opportunities for process and operational improvement.
Training & End-User Support (10%)
Train non-financial staff on system usage and financial reporting tools.
Provide technical support and guidance to end-users
Learning Platform Support (15%)
Configure and maintain the organization's learning management platform and associated campaigns.
Develop and manage dashboards to deliver reports, training content, and task-related information.
Troubleshoot configuration and reporting issues; coordinate with vendor support as needed.
Participate in user group meetings and vendor-related discussions to stay informed on best practices and updates.
Research & Documentation (5%)
Analyze user requirements and translate them into functional and technical specifications.
Research issues, test solutions, and implement agreed-upon fixes.
Document processes, configurations, and testing results
Completes all other duties and responsibilities as assigned (5%).
QUALIFICATIONS, KNOWLEDGE AND SKILL REQUIREMENTS:
Bachelor's degree in Business, Information Technology, or a related field.
Minimum of three (3) years in financial systems analysis or ERP administration.
Proficiency with ERP systems (e.g., Ellucian Banner) and business intelligence tools (Power BI, Oracle Apex)
Familiarity with SQL databases and financial data schemas
Knowledge of ERP implementation processes and operational improvement strategies
Strong analytical, communication, and project management skills
Competence in Microsoft Office and Windows-based applications
Ability to organize, prioritize, and manage multiple tasks in a fast-paced environment
Skilled in presenting technical information to non-technical audiences
Self-starter with problem-solving abilities and collaborative decision-making skills
Background in higher education finance operations. (preferred)
Familiarity with Florida State Reporting requirements (FASTER, Florida Shines, Florida Reporting)
Exposure to Banner, Ellucian ,Workday or similar platforms (preferred)
PHYSICAL DEMANDS:
This position classifies the physical exertion requirements as sedentary work involving lifting no more than twenty-five (25) pounds at a time and occasionally lifting or carrying articles like docket files, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required occasionally, and other sedentary criteria are met.
ADDITIONAL EXPECTATIONS:
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Additionally, all employees of the College are expected to maintain professional standards of communication, able to learn and apply new technology, and abide by all policies and procedures. Continued employment remains on an “at-will” basis.
Full-time position, typically Monday-Friday.
May require occasional evening or weekend hours for system upgrades or issue
This description is intended to indicate typical kinds of tasks and levels of work difficulty that will be required of positions given this title and shall not be construed as declaring every specific duty and responsibility of the particular position. This is not intended to be a contract for employment, and the employer reserves the right to make any necessary revisions to the job description at any time without notice.
ClassificationStaffSupervisoryNoFLSA ExemptYesEmployment TypeRegularCompensation and Application DeadlinePay range starts at: $69,684.11 | All salary calculations start at the minimum salary and will be based on the candidate's education and experience | Open until filled.
$69.7k yearly Auto-Apply 2d ago
Systems Engineer
CSPI Technology Solutions
Systems analyst job in Deerfield Beach, FL
Job Description
CSPi Technology Solutions provides innovative technology solutions for Network Solutions, Wireless & Mobility, Unified Communications & Collaboration, Data Center and Advanced Security. Across these technology focus areas, we also provide Professional and Managed Services. We are headquartered in Deerfield Beach, Florida with additional offices throughout the United States and Europe.
CSPi Technology Solutions is focused on recruiting and retaining top talent at every level. We employ people who strive to deliver value and support to our growing client base.
Systems Engineer
The Systems Engineer works under the direction of the Managed Services Director and will support our clients and internal operations. This position is responsible for exceeding established SLAs, providing world class customer service and technical support, and managing service requests through our ticketing system. Accountability and proactive communications as it relates to all position responsibilities required. This position will be located in Deerfield Beach, FL.
What you'll do:
Provide phone and email support to a wide range of clients and internal resources
Establish positive long lasting relationships with our clients and internal staff
Learn and work with new technologies on a constant basis
Able to complete tasks in a group as well as individually
Responsible for entering all work as service tickets, time and expenses in CSPi's Professional Service Automation (PSA) tool, Connectwise
Informs management and key client personnel of operational and procedural deficiencies when encountered during shifts or from Problem Management issues.
Provide incident management support and performs investigative analysis while providing accurate, thorough answers in a timely manner to customer inquires
Responsible for resolving and supporting technical issues via-telephone and e-mail
Perform queue management to achieve CSPi's SLAs in a timely manner and provide Quality Assurance standards for work performed and where applicable, train staff/client members
Interface with customer's executives, technical representatives, partners, and all levels of internal employees, other Technology Services department/personnel to ensure that operational procedures, accurate escalation processes, timely document registration within CSPi's Professional Service Automation (PSA) tool and status updates are performed and streamlined workflow is maintained to ensure customer satisfaction
Responsible for reviewing and attending to daily customer checklist
Responsible for maintaining and verifying, that all backup systems are running optimally for all internal and external CSPi clients
Responsible for maintaining and updating anti-virus for internal and external CSPi clients
Responsible for Microsoft Windows patching and third party vendor patching as required
Responsible for maintaining and optimizing all critical and standards alerts generated by CSPi's N-Able application
Responsible for designated functions within onboarding new client
Requirements: (Minimum of 2+ years required)
Windows servers, Active Directory, VMware, Citrix, Microsoft Exchange/Office 365
Must be a “team player” with outstanding communication and interpersonal skills
Comfortable in an environment of rapid change
Ability to work collaboratively and independently
Former Managed Services experience preferred
Knowledge of Managed Services ticketing systems, PSA tools, RMM tools (Connectwise and N-able)
Knowledge of backup applications (Veeam, Barracuda, E-Vault, etc.)
Experience with email and spam filtering services (Mimecast, Barracuda, McAfee SaaS, etc.)
Familiarity with DNS, DHCP, and TCP/IP
Knowledge of Apple OS and Devices a plus
Must pass comprehensive background check
Must have a valid driver's license
Must be flexible to work all shifts including some holidays and weekends
Associate's Degree in Computer Sciences/Information Systems/ related major or equivalent technical experience and expertise
Must be able to work 2nd Shift (4pm-1am)
Nice to have:
MCSA preferred
ITIL Foundations preferred
CompTIA A+ preferred
CSPi is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable law.
Want to know what it's like working at CSPi? Check out our Glassdoor page
$63k-83k yearly est. 11d ago
Salesforce Solution Analyst
Goodleap 4.6
Systems analyst job in West Palm Beach, FL
About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.
Position SummaryThis role requires a techno-functional business analyst who understands the complexities of our business processes and can collaborate with stakeholders to design and prototype CRM solutions that enhance both customer and partner experiences. You will work across one or many solution areas-including Consumer Solutions, Mortgage Solutions, Servicing Solutions, Payment Solutions, and Business Solutions-to ensure Salesforce enables frictionless experiences, efficient workflows, and scalable growth for GoodLeap's expanding ecosystem.
This is a hybrid role reporting one day a week into the nearest tech hub.
Essential Job Duties and Responsibilities:
Document business processes, workflows, and solution designs that improve efficiency and drive seamless customer and partner interactions.
Identify and recommend process improvements using Salesforce's low-code capabilities to better support GoodLeap's customers, lending partners, and contractor installers.
Drive adoption of Salesforce capabilities that empower GoodLeap's customers and partners with streamlined, self-service experiences.
Use Salesforce's low-code tools (e.g., Flows, Validation Rules, AI tools) to prototype solutions that enhance the experience for both customers and partners.
Ensure that prototypes and solutions are scalable, secure, and aligned with GoodLeap's mission to provide seamless, customer-first financial services.
Write SOQL/SOSL queries to investigate system data and test hypotheses, improving data-driven decision-making.
Advocate for best practices in CRM data hygiene, automation, reporting, and partner/customer engagement.
Troubleshoot Salesforce issues that impact critical customer and partner interactions, ensuring fast and effective resolution.
Work with developers and admins to diagnose and resolve complex Salesforce issues
Stay up to date with Salesforce platform updates, AI advancements, and industry trends to continuously enhance GoodLeap's CRM capabilities.
Required Skills, Knowledge and Abilities:
5+ years of experience as a Solution Architect or Salesforce Analyst, focusing on both customer and partner solutions.
Hands-on experience with Service Cloud and Sales Cloud.
Basic understanding of software development practices and the software development lifecycle (SDLC).
Strong understanding of Salesforce architecture, declarative tools, and data model.
Ability to prototype solutions using low-code capabilities like Flows, Security model, and AI tools.
Proficiency in querying Salesforce data (SOQL/SOSL) for analysis and troubleshooting.
Experience supporting business teams with process optimization, automation, and reporting.
Strong analytical, problem-solving, and communication skills.
Salesforce certifications required for low-code and app-building solutions (e.g., Salesforce Administrator, Platform App Builder); AI-related certifications preferred.
A basic understanding of API and systems integrations.
Preferred Qualifications:
Experience with Experience Cloud and MuleSoft, especially for partner portals and integrations.
Background in green energy, financial services, mortgage, or payment solutions.
Preferred experience with Salesforce Data Cloud and AgentForce.
Bachelor's degree
In addition to the above compensation, this role may be eligible for a bonus. Additional Information Regarding Job Duties and s:
Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!
We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
How much does a systems analyst earn in Palm Beach Gardens, FL?
The average systems analyst in Palm Beach Gardens, FL earns between $49,000 and $83,000 annually. This compares to the national average systems analyst range of $58,000 to $96,000.
Average systems analyst salary in Palm Beach Gardens, FL
$64,000
What are the biggest employers of Systems Analysts in Palm Beach Gardens, FL?
The biggest employers of Systems Analysts in Palm Beach Gardens, FL are: