Systems analyst jobs in Pennsylvania - 2,781 jobs

About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey #LI-CU1 Short Description Responsible for enhancing, supporting, and maintaining applications. Coordinates the analysis and development of new functionality. Builds, tests, and implements new functionality, maintenance changes, and fixes. Reviews and completes scheduled vendor releases and system upgrades. Analyzes, diagnoses, and implements system and process changes. Ensures system changes follow change management procedures and protocols. Act as application SME when assigned to project teams. Works with cross functional teams on system functionality and configuration of new tools. Create and maintain test scripts. Develops, plans, and executes testing for supported applications. Consistently meets project deadlines and goes the extra mile to ensure dates are met. Troubleshoots and researches issues impacting systems Experience Required 3-5 years relevant clinical, certification, and/or technical experience will be considered for those candidates who have a proven track record in the field and handling responsibilities associated with the outlined job responsibilities/summary Inpatient/surgical services experience highly preferred Education Requirements Bachelors preferred Business, Data Analytics, Information Technology/Systems, Healthcare preferred. 3-5 years relevant clinical, certification, and/or technical experience will be considered in lieu of degree. License/Certification Requirements RN, PT, OT, MA, LPN preferred Healthcare experience in hospital, medical practice, or health system preferred Application specific certification/proficiency within 90 days of hire if applicable Special Requirements Excellent written and verbal communication. Ability to effectively translate IT terminology and processes with key stakeholders. Strong customer service skills. Ability to multitask in high pace work environment.

This is a hybrid position requiring 3 days a week in office. The preferred locations for this position are Bethlehem, PA and Boston, MA. May consider other U.S. locations for qualified applicants. The Business Analyst III will have a growth mindset and be responsible for participating in planning sessions with key stakeholders while working to enhance our Underwriting technology platforms. In addition, they will partner with Agile Product Owners to define business requirements and test plans, expected business outcomes and key results, as well as high level feature decomposition to ensure user stories have the appropriate acceptance criteria for success. The Business Analyst III will collaborate with various stakeholders to understand all areas impacted and maintain alignment. You are A self-starter who seeks to understand customer needs, business demands, and aligns their business analyst capacity and skills to implement the best solutions Able to solve problems and function highly in both an independent and team environment Determined to find the best approach to the work, identifying the highest value techniques to achieve business objectives Focused on developing and maintaining relationships with all key stakeholders to gather information, understand interests, and enhance personal and departmental productivity You have Bachelor's degree preferred or equivalent work experience in similar role A broad understanding of group insurance strategies, products, and processes Elevated level of proficiency in Microsoft Office 365 (advanced in Excel), JIRA, Tableau, and/or Confluence tool sets Exceptional written skills; ability to tailor messaging to audience Preferred: Experience with our Renewal Underwriting Platform (GCRS)/Renewal and Pricing logic Preferred: Experience using AI tools such as M365 Copilot You will Perform analysis in support of decisions on organizational design required to achieve a business objective or key result Become a go-to resource for our business partners when it comes to technical assistance for our Underwriting systems Participate in, as well as lead, workshops, brainstorming sessions and large group meetings that cut across multiple business and functional areas Perform process analysis as compliment to lean business case analysis Develop strong relationships with key business, technical, and project management functions Maintain strong relationships with all stakeholders to gather information and understand stakeholder interests Work closely with product managers, product owners, project managers, and operational excellence teams during the preparation and maintenance of epic statements, lean business cases, and where appropriate, feature and story development Build and execute business test plans Possess excellent communication skills, to include the ability to interact professionally with all levels of the organization in written, verbal, and visual formats Estimated Min Rate: $84000.00 Estimated Max Rate: $120000.00 What's In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) Health Savings Account (HSA) (for employees working 20+ hours per week) Life & Disability Insurance (for employees working 20+ hours per week) MetLife Voluntary Benefits Employee Assistance Program (EAP) 401K Retirement Savings Plan Direct Deposit & weekly epayroll Referral Bonus Programs Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit ************************************************ to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: **********************************

Senior Business Systems Analyst - Loan Systems / Operations 📍 Hybrid / Onsite (Malvern, PA) | 2-3 positions | We're seeking a Senior Business Systems Analyst to support and configure loan servicing programs, translate complex business requirements into system configuration, and act as the primary liaison between clients, operations, and technology teams. What you'll do Translate loan program and servicing requirements into system configurations Serve as the business and technical liaison across stakeholders and vendors Lead analysis and support for complex client, data, and system issues Support new program onboarding, changes, and enhancements Analyze data, create queries, and recommend process improvements Mentor junior analysts and support project delivery What we're looking for 3-5+ years as a Business Analyst, Systems Analyst, or Operations Analyst Experience supporting configurable, rules-based systems (financial services a plus) Strong requirements gathering, documentation, and stakeholder communication skills Comfortable working across operations, IT, compliance, and clients SQL or advanced data analysis experience preferred

The main function of a business systems analyst is to analyze science, engineering, business and all other data processing problems for application to electronic data processing systems. A typical business systems analyst is responsible for analyzing user requirements, procedures and problems to automate or improve existing systems and review computer system capabilities, workflow and scheduling limitations. Roles and Responsibilities: Process improvement and interpretation of complex processes. Design opportunities for process improvement within site and ecosystem tools. Distilling complex processes and methodologies into consumable procedures. 90-day increments to see assignments from inception through reaching definition of ready. Working with stakeholders and SMEs to enhance content. Write code or enhance processes. Taking user stories from creation through completion of ready. Looking for opportunities to improve. Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills. Basic ability to work independently and manage one's time. Basic knowledge of design techniques and principles involved in production of drawings and models. Basic knowledge of computer software, such as Visual Basic, Java, SQL, etc. Gather requirements from business units and translate those to programmers and developers. Prepare cost-benefit and return-on-investment analyses to aid in decisions on system implementation. Confer with clients regarding the nature of the information processing or computation needs. Coordinate and link the computer systems within an organization to increase compatibility and so information can be shared. Must Have Technical Skills: Level 2 Proficient in Jira Writing user stories Understand crew backlog Set up dashboard Flex Skills/Nice to Have: Agile / Agile Safe Jira Xray Content / Business Writing Project management experience Soft Skills: Quick learner Strong critical thinking skills Solution architect Technology testing Business testing Education/Experience: Bachelor's degree in a technical field such as computer science, computer engineering or related field required or equivalent work experience required. MBA or other related advanced degree preferred. 3-5 years experience required.

We are seeking a dynamic, self-driven Workday Configuration Support Consultant to support our payroll operations and system troubleshooting in a fast-paced, evolving environment. This role is critical in ensuring accurate and compliant payroll processing for U.S. and Canadian employees, diagnosing and documenting system issues, and partnering with internal and external teams to drive continuous improvement. The ideal candidate is a quick thinker, highly analytical, and ready to hit the ground running with minimal training. RESPONSIBILITIES: - Diagnose, troubleshoot, and document Workday Payroll configuration issues, partnering with external AMS support for resolution. - Support accurate and compliant payroll processing for U.S. and Canadian employees, serving as backup processor when needed. - Collaborate with HR partners to review, update, and resolve Workday payroll tickets. - Utilize advanced Excel skills (VLOOKUPs, Pivot Tables, data validation) to support payroll audits and reporting. - Contribute to stabilization and continuous improvement efforts following the transition from Employee Central to Workday. - Spend approximately 80% of time working within Workday (ticketing, payroll, reporting) and 20% in meetings with internal and cross-functional stakeholders. REQUIRED SKILLS AND EXPERIENCE - Deep expertise in Workday Payroll configuration and integration with the ability to diagnose issues, identify root cause and communicate solution to external AMS team to perform configurations - Demonstrated experience running U.S. and Canadian payrolls - Ability to work independently, adapt to changing priorities, and manage ad-hoc requests in a fast-paced environment. - Familiarity with payroll compliance, tax rules, and reporting requirements. - Advanced Excel skills and comfort with hands-on troubleshooting. - Workday Payroll certification strongly preferred; must be ready to contribute immediately with minimal training.

InvisAlert Solutions, Inc. was founded by two women with over 30 years of combined healthcare experience. Today, we are recognized as a pioneer in developing healthcare products that improve lives. ObservSMART is InvisAlert Solutions' patient validated compliance tool that ensures patient safety by validating and documenting q15 checks. This fully customizable patient-monitoring system reduces risk, errors, and costs related to sentinel and non-sentinel events. Hospitals that are using ObservSMART are experiencing significant improvements in their q15 compliance, patient safety, and overall quality of care. ObservSMART certifies and documents healthcare compliance in round-the-clock 15 minute checks, thus eliminating missed and falsified observations in non-compliant populations. Job Summary As a Product Support Analyst at InvisALERT Solutions, Inc., you will play a key role on the Support Operations team by providing technical support for our technology platform. This role blends technical troubleshooting, customer service, and cross-functional collaboration to maintain platform stability, optimize performance, and ensure client satisfaction. You will serve as a primary point of contact for client support, handling incidents and service requests while contributing to ongoing improvements in support processes. Success in this role requires strong technical skills, clear communication, and a customer-focused approach. Key Responsibilities Support the stability, reliability, and performance of the InvisALERT platform as part of the Product Support team. Monitor our Service Desk, providing timely and effective technical assistance. Assess, prioritize, and resolve support incidents and service requests in alignment with SLAs and defined KPIs. Diagnose and troubleshoot complex technical issues using application knowledge, system analysis, and backend diagnostics. Provide technical expertise and guidance for escalating platform-related issues. Collaborate with cross-functional teams (Product, Engineering, Operations) to resolve issues and support platform enhancements. Participate in an on-call rotation as required. Qualifications & Experience 2+ years of experience in a technical or product support role. Strong foundation in computer technology and technical troubleshooting. Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users. Proven problem-solving skills with the ability to work both independently and collaboratively. Customer-centric mindset with a strong commitment to service quality and customer satisfaction. Familiarity with Apple iPad devices is required. Basic Linux knowledge preferred. Healthcare or health technology industry preferred. What We Offer Opportunity to work with a mission-driven technology company. Collaborative and supportive team environment. Exposure to cross-functional teams and platform development. Competitive compensation and benefits package.

Business Analyst - Enrollment Services The Business Analyst serves as a key liaison between business stakeholders and IT development teams. This role requires a strong understanding of business needs, application functionality, and underlying data processes to help drive effective solutions and continuous process improvement. Key Responsibilities Develop a deep understanding of business needs, application functionality, and data workflows. Build strong relationships and serve as the primary point of contact for IT developers and business stakeholders. Gather and document preliminary business requirements, assess needs, and recommend appropriate solutions. Evaluate business processes by tracking, trending, and analyzing workflows and performance metrics. Reconcile client accounts related to enrollment and ID card activities by comparing client files to internal data sets. Analyze and summarize findings for leadership, internal business partners, and external customers. Research incident tickets and email inquiries; respond to program and application functionality questions; identify application defects and data issues. Track issue resolution and ensure timely follow-up with IT development teams. Participate in meetings and sprint planning sessions to ensure development progress aligns with sprint goals. Assist with training staff or collaborate with trainers to ensure new procedures are implemented with minimal disruption. Respond to complex or special requests requiring research, investigation, evaluation, and documentation. Develop and maintain work procedure manuals and documentation. Serve as a project lead for business initiatives that significantly impact processes, procedures, and workflows. Qualifications Bachelor's degree in Business Administration preferred, or equivalent professional experience. Minimum of 3-4 years of proven experience working within a business unit. Self-motivated, highly organized, and detail-oriented. Strong analytical, problem-solving, and critical-thinking skills. Ability to manage multiple tasks effectively with strong time and project management skills. Proficiency with Microsoft Office Suite and SQL data tools. Excellent written and verbal communication, collaboration, and customer service skills.

The Business Systems Analyst - ERP & MES is responsible for supporting, enhancing, and maintaining the Oracle E-Business Suite (EBS), Manufacturing Execution Systems (MES) , and Oracle APEX applications. This role acts as a liaison between IT, business functions and operations to ensure efficient business processes and system functionality across manufacturing, supply chain, quality and finance. Essential Functions: Provide functional and technical support for Oracle EBS modules (Manufacturing, SCM, Finance). Collaborate with business users to gather requirements and design solutions in ERP and MES systems. Design, develop, and maintain applications using Oracle APEX in support of ERP, Labelling and MES extensions. Coordinate with vendors and internal teams for MES system enhancements and support. Create functional specifications and support system configuration and testing. Conduct root cause analysis for production issues and implement permanent solutions. Ensure Data integrity and Regulatory compliance in ERP, MES, and APEX-based applications. Additional Responsibilities: Collaborate with cross-functional teams to ensure alignment between business systems and operational needs. Provide/Facilitate user training and create system documentation. Support compliance with IT policies, procedures, and regulatory requirements. Assist with software upgrades, patching, and testing activities. Participate in IT projects and system implementations. Troubleshoot and resolve escalated issues in a timely manner. Perform other duties as assigned. Job Specifications: Bachelor's degree in computer science, Information Systems, Business, or a related field (or equivalent experience) At least 7 to 10 years of experience supporting and configuring Oracle E-Business Suite (EBS) and Manufacturing Execution Systems (MES) Strong development background with hands-on experience in Oracle SQL/PL-SQL, T-SQL, JavaScript, REST APIs, and HTML for enterprise solutions Strong understanding of business processes in manufacturing, supply chain, finance, and operations Experience in gathering and translating business requirements into functional specifications Hands-on experience with ERP workflows, data integrity, testing, and support Familiarity with change control, system documentation, and user acceptance testing (UAT) Strong analytical and problem-solving skills with attention to detail Experience working in cross-functional teams and communicating with business and technical stakeholders Familiarity with regulatory and compliance standards such as 21 CFR Part 11, ISO 27001, and NIST Desirable: Certifications such as Oracle Certified Professional (OCP), Six Sigma, or PMP. Experience with: MES platforms and integration with ERP systems Report writing and BI tools (e.g.,APEX , Power BI, Oracle BI) ITSM tools and processes, and Change management Working in a validated environment with CSV principles Application lifecycle and low-code development Basic CRM knowledge, SugarCRM preferably Seagull Scientific Bartender Suite. Microsoft Visual FoxPro with Web Connection (Legacy Application platform). Ability to work cross-functionally with application, infrastructure, and support teams. Physical Requirements Must be able to lift 50 lbs, bend, and climb stairs as needed. Ability to travel Internationally to company sites as required.

This role supports the implementation of Manhattan Active Warehouse Management (WM) and Transportation Management (TM) solutions for the CCG warehouse. The selected candidate will play an active role in an ongoing Manhattan Active WM/TM implementation, contributing to system configuration, testing, deployment, and stabilization activities. Role Scope & Responsibilities Support implementation, configuration, and administration of Manhattan Active WMS, with preferred experience in Manhattan Active TM Perform system administration activities on the Manhattan Active platform, including environment support and issue triage Execute functional and integration test scenarios, validate results, and support defect tracking, analysis, and resolution Actively participate in SIT, UAT, and go-live readiness activities Collaborate with functional, technical, and business stakeholders throughout the implementation lifecycle Prepare, publish, and present project status, progress, and risk reports Support deployment, cutover activities, and post-go-live stabilization Ensure adherence to project standards, processes, and documentation guidelines Required Skills & Qualifications 3-5 years of experience working with Manhattan Active Warehouse Management (WM) Working knowledge or atleast 1 year of hands-on experience with Manhattan Active TM is strongly preferred Solid understanding of warehouse operations, supply chain processes, and system workflows 3-5 years of experience in test execution, defect management, and system validation activities Strong analytical and troubleshooting skills Excellent verbal and written communication skills, including status reporting and stakeholder interaction Ability to work independently as well as collaboratively in a fast-paced implementation environment Preferred Qualifications Prior experience in Manhattan Active WM/TM implementation projects Experience supporting system go-lives and hypercare phases Exposure to integration testing and cross-functional coordination in large-scale enterprise implementations

The Business System Analyst II will serve as the system administrator for the Encompass LOS and related mortgage platforms. This individual will be responsible for the design, administration, customization, and maintenance of the system. Individual help enhance system requirements from the product team, modify system configurations and customizations, document system modifications, and release of final updates, all in accordance with system best practices. The idea candidate will have expert knowledge of the Encompass system and the mortgage processes. Position Accountabilities Manage all aspects of configuration and maintenance for the Encompass LOS and related mortgage systems, such as Blend, as the lead Encompass Administrator Provide feedback and guidance in enhancement and configurations requirements, gathered from the business stakeholders Continually assess the system for areas of improvements related to maintainability, system performance, and extendibility Maintain documentation of current and new system configurations Actively participate in and lead system and unit testing for modified and new systems and other post-implementation support Represent project related system change efforts in Change Control Board Forum Perform troubleshooting role in triage mode in alignment with the Problem and Incident Troubleshooting process Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems Keep up to date on new technologies related to the system and industry Meet with decision makers, systems owners, and end users to help identify business, financial, and operations requirements and systems goals Provide systems analysis (e.g. creation of technical requirements, access framework, data flow and operational process mapping, system testing) expertise focusing on gap identification Provide ongoing support structure and the Roles and Responsibilities are documented before an application or system is approved for production readiness and other impacted applications/systems are included in the assessment Represent production changes to the Change Control Board complying with the requirements of this process Responsible for handling needs assessments and cost/benefit analysis to align the technology of the company with their business strategies Organizational Relationship This position will report to the Director, Digital Originations. Position Qualifications Education Requirements College diploma or university degree in the field of business administration, computer science, engineering, or management information systems or equivalent work experience. Minimum of 10+ years of work experience. Knowledge & Skills Extensive knowledge of Encompass configuration such as business rules, document and program configuration, custom input forms, services management, etc. Familiarity with Encompass Web configuration. Strong IT background with an understanding of mortgage operations, products, processes and procedures Excellent analytical and creative problem-solving skills. Excellent written and oral communication skills. Ability to conduct research into systems issues and products as required. Ability to communicate ideas in both technical and user-friendly language. Highly self-motivated and directed along with strong critical thinking and engineering/re-engineering skills Ability to effectively prioritize and execute tasks in a high-pressure environment and work though workflow analysis. Experience working in a team-oriented, collaborative and customer centric environment. Familiarity with corporate security policies and managing user access/profiles Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits. We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

About This Role: At hMetrix, we are transforming healthcare through data-driven solutions. We're looking for a Senior Healthcare Data Analyst to collaborate with and mentor talented hybrid teams of up to five healthcare policy experts, analysts, software developers, and data architects. In this role, you will be the crucial bridge between business needs and technical solutions. You will leverage cutting-edge technologies to design and implement innovative systems that support an efficient, secure, and stable healthcare data ecosystem for our clients. Your success will be measured by the value we deliver to providers, payers, HIEs, state governments and their communities. What You'll Do: Strategy & Collaboration Collaborate with and mentor your team of analysts, developers, and data architects. Develop and maintain a roadmap for our project data infrastructure, ensuring it aligns with business goals and industry best practices. Collaborate with business stakeholders to gather requirements and translate them into technical specifications. Technical Execution & Data Pipelines Review proposed data processing pipelines (including data warehouses and ETL processes) to ensure performance, scalability, and reliability. Maintain and optimize robust data pipelines using modern ETL tools for efficient data ingestion and processing. Prioritize and manage project data flows to ensure timely delivery and effective resource allocation. System Performance & Governance Oversee monitoring and alerting systems to proactively identify and resolve potential issues. Proactively monitor system performance, identifying and resolving bottlenecks in our analytic applications. Contribute to enforcing data governance policies to ensure data quality, consistency, and compliance. What You'll Bring: Required: Education: Bachelor's degree or higher in Computer Science, Biostatistics, Engineering, or a related technical field. Core Experience: A minimum of four years of relevant experience working directly within the healthcare domain (e.g., payer, provider, healthcare technology). Technical Mastery: At least four years of hands-on experience with SQL, Python, and PySpark applied to data management and analysis. Data Expertise: Strong, practical knowledge of data management and warehousing concepts and best practices. Nice-to-Haves: Proficiency with modern web and cloud (AWS or GCP) technologies. Strong understanding of U.S. healthcare policy and value-based reimbursement models. Familiarity with administrative healthcare claims data (e.g., structure, content, and usage) and HL7 or FHIR healthcare data interoperability standards. Why You'll Love Working at hMetrix: We invest in our team's success and well-being. Here's what we offer: Financial Wellness: A competitive base salary, annual bonus opportunities, and a fully vested 401(k) with a generous employer match. Comprehensive Health: 100% employer-paid medical, dental, and vision premiums for you and your dependents. Work-Life & Flexibility: A hybrid (in-office/remote) schedule with the flexibility of intra-day breaks of up to two hours. Professional Growth: Real opportunities for advancement, supported by continuous mentorship and a strong peer-support network. About hMetrix: For over two decades, hMetrix has been at the forefront of healthcare analytics. We partner with providers, payers, HIEs, and state entities to solve real-world healthcare problems. Our work spans robust data collection, scalable integration, healthcare policy support, reimbursement, data science, and intuitive visualization. We define problems collaboratively with our clients, tailoring our technology and data resources to meet their specific needs. We are a diverse, family-friendly team focused on inclusion, growth, and making a tangible impact. Our Recent Impact: Identified over $100 million in actionable annual savings through advanced algorithms. Serve as a key technology partner to state governments, managing large, complex B2B healthcare portals and specialized HIE solutions. Reduced data processing time by over 90% through advanced technology and automation. Supported policy initiatives to improve care for over 2 million beneficiaries. Join us at hMetrix and contribute to fascinating and rewarding projects that make a tangible impact in the healthcare industry. We value diversity and strive to create a family-friendly culture that fosters inclusion and growth for better business performance. Location 150 Monument Road, Suite 203 Bala Cynwyd, PA 19004 Tel: ************** | Fax: **************

Primary Office Location:626 Washington Place. Pittsburgh, Pennsylvania. 15219.Join our team. Make a difference - for us and for your future. Mortgage Servicing Support Analyst 1 Business Unit:Mortgage Administration Reports to:Manager of Analytics and Reporting Position Overview: The incumbent will create and maintain reporting and analytic efforts for the Servicing area. They will drive data reporting solutions to improve the business and data integrity. Responsible for data tracking and aggregation for reporting to senior management and regulators. Responsible for managing data required for servicing related projects. Is responsible for ensuring all Mortgage Electronic Registration System (MERS) related functions are completed in accordance with MERS rules. Incumbent will also assist with eOscar credit disputes, subordinations and partial releases. Primary Responsibilities: Build, develop and maintain data reporting for all of mortgage servicing in Microsoft Excel, IBM Cognos Business Analytics, and the Enterprise Data Warehouse.Aggregate information through charts and graphs with added commentary as appropriate.Create new analyses, models and/or tools that deliver insights that enable the business partners to further their objectives. Performs all process functions related to Mortgage Electronic Registration System (MERS). Establishes the acquisition and timelines with all parties internal and external for MERS. Performs MIN level research on any MERS portfolio reconciliation. Reviews and maintains all reporting provided by MERS.Coordinates any tasks or projects related to MERS. Performs the monthly and quarterly reconciliation of loans boarded on the core servicing system to MERS. Maintains the Global Address List (GAL) email account for official MERS communication. Collects, understands and defines project business requirements and translates them into functional specifications/reports.Supports management with various reporting functions to monitor business performance and other needs. Responsible for all mortgage subordinations and partial release functions.Reviews collateral appraisal reports to ensure the collateral valuation maintains the LTV of the loan, analysis of additional documentation for proper protection of FNB collateral for loan. Investigates and responds to all credit bureau disputes, as required by the Fair Credit Reporting Act (FCRA), and Regulation V. Responding timely to either direct or indirect disputes, through the eOscar system.Maintains reports and evidence of completed actions on all disputes. Maintains and updates operations procedures for eOscar as needed. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: Associates Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 1 Skills Required to Perform the Primary Responsibilities of this Position: Excellent customer service skills Excellent communication skills, both written and verbal Excellent organizational, analytical and interpersonal skills Ability to use general office equipment Ability to use a personal computer and job-related software MS Word - Basic Level MS Excel - Intermediate Level MS PowerPoint - Basic Level MERS, Access, SQL, SAS, Spotfire, Power BI knowledge is a plus Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: N/A Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

We don't simply hire employees. We invest in them. When you work at Chatham, we empower you - offering professional development opportunities to help you grow in your career, no matter if you've been here for five months or 15 years. Chatham has worked hard to create a distinct work environment that values people, teamwork, integrity, and client service. You will have immediate opportunities to partner with talented subject matter experts, work on complex projects, and contribute to the value Chatham delivers every day. Launch Your Career as a Future Expert: At Chatham, an analyst role is more than a first job - it's the foundation of a career built on expertise, trust, and impact. You'll bring clarity to complexity, deliver insights that drive action, and interact directly with senior decision-makers. Chatham's Financial Risk Advisory team is experiencing continued growth in interest rate and foreign currency (FX) hedging activity. To support this momentum, we're hiring Transaction Operations Analysts to play a key role in the smooth execution and documentation of hedging transactions. This role is critical to delivering timely operational excellence while continuously improving efficiency, accuracy, and scalability across our operations. You'll contribute at the intersection of client service, transaction management, and documentation-coordinating with internal teams, clients, and counterparty banks to help execute financial hedges that mitigate risk for our clients. What You'll Do: Build subject matter expertise in derivative operations-including onboarding, trade documentation, trade capture, reporting, and regulatory workflows. Deliver timely, accurate transaction support to internal teams and clients. Enter and manage transaction details and documentation within Chatham's proprietary platform. Confirm and validate trade economics to ensure accuracy at execution and post-trade. Monitor and report on key operational workflows, including documentation status, deal pipelines, client communications, and deadlines. Collaborate with our central operations team to meet compliance requirements, including Know Your Customer (KYC) and Anti-Money Laundering (AML) protocols. Review loan agreements to extract and interpret economic terms relevant to hedge structuring. Become a trusted partner for internal stakeholders, clients, and counterparty banks. What You'll Experience: Early Exposure to High-Impact Work - From day one, you'll contribute to real client engagements. Your work will support strategic decisions for some of the most prominent names in global finance, giving you a front-row seat to real-world financial decision-making. Mentorship That Builds Mastery - You'll learn through hands-on work, mentorship, team-based collaboration, and structured feedback. You'll also complete six firmwide courses led by senior leaders, giving you both deep expertise and a broad business perspective-laying a strong foundation to become a trusted advisor. A Platform for Long-Term Growth - As your expertise grows, so will your impact. You'll take on more responsibility and contribute to thought leadership. The skills you develop here will set you up for long-term success-at Chatham or beyond. Shaping the Future of Finance - You'll gain exposure to the technologies behind our solutions. Through rotations, cross-functional learning, and hands-on experience with product development, you'll see how tech and data are reshaping financial services. Who Thrives Here: Chatham fosters an entrepreneurial culture that values teamwork, innovation, and continuous learning. We're looking for individuals who are natural problem-solvers, eager to grow, and aligned with our core values. While no specific prior experience or certification is required, strong candidates will demonstrate: The ability to learn existing processes quickly while identifying opportunities for improvement. Strong organizational skills and a proactive, curious mindset. Attention to detail and consistent accuracy in a fast-paced, deadline-driven environment. Excellent written and verbal communication skills. Comfort with numbers and the ability to learn financial terminology quickly. A collaborative, flexible approach to problem-solving and process improvement. Proficiency in Excel (preferred, not required). Qualifications: Currently enrolled in an undergraduate or graduate program with an expected graduation date between December 2025 and June 2026. Working toward a BA/BS in a relevant field. GPA of 3.5 or higher strongly preferred. Previous relevant internship experience is a plus. Ability to begin full-time employment on July 6, 2026. Willingness to work onsite in your assigned office. About Chatham Financial: Chatham Financial is the largest independent financial risk management advisory and technology firm. A leader in debt and derivative solutions, Chatham provides clients with access to in-depth knowledge, innovative tools, and an incomparable team of over 700 employees to help mitigate risks associated with interest rate, foreign currency, and commodity exposures. Founded in 1991, Chatham serves more than 3,500 companies across a wide range of industries - handling over $1 trillion in transaction volume annually and helping businesses maximize their value in the capital markets, every day. To learn more, visitchathamfinancial.com. Chatham Financial is an equal opportunity employer.

Are you a highly motivated problem solver interested in starting a new chapter in your career? If so, the Department of Drug and Alcohol Programs (DDAP's) has the perfect opportunity for you. As a Business Analyst 2 within the Business Workflow Section, you will play an integral role with DDAP's Substance Use Disorder and Gambling data systems. You will have a chance to work with substance use providers in the areas of case management, prevention, treatment, and recovery support. Take your career up a notch with our dedicated team of professionals! DESCRIPTION OF WORK As a Business Analyst 2, you will be responsible for assisting the department's efforts to streamline and improve data reporting. You will be actively engaging in testing, troubleshooting, providing technical assistance, analyzing data for the department's data systems, and making recommendations to improve the functionality of the data systems. Effective communication skills are key as you will serve as the liaison between end-users and Information Technology (IT) staff, analyzing and articulating their business needs and challenges while maximizing available technology. You will also have the opportunity to assist with the department's internal computer inventory and employee computer work stations. Apply now to help optimize systems, improve processes, and maximize use of applications to support business activities. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch. Telework: You may have the opportunity to work from home (telework) part-time, up to 3 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: One year as a Business Analyst 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or One year as an Information Technology Trainee (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Five years of business process analysis experience; or One year of business process analysis experience and a bachelor's degree; or An equivalent combination of experience and training. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Aeronautics Systems has an opening for a **Principal Air Vehicle System Test Conductor- Engineering Field Service Representative (FSR)** to join our team of qualified, diverse individuals within our Test and Evaluation (T&E) organization. This position requires 6+ months of training on a Domestic Assignment to **Pax River, MD and Rancho Bernardo, CA.** After training is completed, it is expected that the candidate will be available to deploy to **Japan, Italy, United Arab Emirates, or Guam** for a minimum of **24 months** , based on current business needs. The international location will be selected by Northrop Grumman after training is completed and will be based on timing and available location(s), determined by business needs. Deployment benefits will be communicated once a location is selected. If no immediate international or Guam deployment location is available, the candidate may be relocated to work at one of our core U.S. locations for the immediate future. The FSR will be embedded with a US Navy unit and be the system subject matter expert, providing training on the system hardware and software, as well as supporting the sailors in the unit with system operations, troubleshooting, and routine maintenance. The Navy's intent is for sailors to be the primary operators and maintainers of the system, with the FSR providing training/assistance as needed to keep the system fully mission capable. The FSR will have reach-back/liaison support from Northrop Grumman Responsible Engineering/Development/Test Engineering teams. **Principal Test Conductor responsibilities include:** + Interfacing with NGC and customer Flight Engineers, aircraft maintenance Technicians, US Navy service members, and Subsystem SMEs in order to sustain operations. + Primary interface between maintenance, design and flight test engineering. + Vehicle and Payload Test Controller (VTC/PTC) operations during aircraft start-up/shut down for launch and recovery, conduct static ground tests, and troubleshooting. **Essential Functions:** + Responsible for providing inputs to update Interactive Electronic Technical Manuals (IETMS). + Reviews/provides inputs during engineering development and executes Detailed Test Requirements, Acceptance Test Procedures, and Ground Test Plans. + Installs, operates, troubleshoot, maintains, repairs, and modifies equipment, in accordance with IETMS and/or other engineering directives (TDs/ECRs/TEIs/AMRs/MAFs). + Perform a variety of Organizational / Depot-level maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations. + Develop general knowledge of all aircraft systems, VTC/PTC, Engineering Design and software. Perform field integration, troubleshooting, and repair of air vehicle systems at the customer location including operations on a flightline, or in a hangar. + Ability to interpret and trace electrical and Air Vehicle schematics. Perform essential electrical and RF troubleshooting using equipment such as but not limited to: Multimeter, Network/Spectrum Analyzer, Oscilloscope, Time-Domain Reflectometer (TDR), etc. + Able to perform/support review and analysis of engineering schematics, supplier design data, support of functional test requirements including acceptance, qualification, and system integration on the Air Vehicle. **Basic Qualifications:** + Principal Test Conductor must have 9 years of related professional/military experience OR Bachelor's degree and 5 years of related professional / military experience, OR a Master's degree and 3 years of related professional / military experience + Willingness and ability to successfully complete required training in Pax River, MD and Rancho Bernardo, CA. + Willingness and ability to support an international assignment in Japan, Italy, United Arab Emirates, or Guam for a minimum of 24 months. The location will be selected by the Company and the selection will be based solely on business needs. + Willingness and ability to relocate to a core U.S. location, if necessary, based on business needs. + Ability to pass a new hire physical if determined necessary by Company, based on international location selected. + Must have a DoD Secret clearance that is in-scope or currently enrolled in CE, with the ability to obtain a Top-Secret/SCI clearance within a reasonable amount of time to meet business needs + Ability to obtain and maintain Special Program Access (PAR) within a reasonable amount of time for business needs + Experience with Aircraft Ground Test Operations + Possess the capability and readiness to travel, effectively supporting customer needs, management reviews, and demonstrating leadership as a technical expert on support trips worldwide. + Must have working knowledge of MS Office (Word, Excel & PowerPoint) and the ability to effectively communicate with various levels of leadership. + Strong interpersonal skills with excellent communications skills, including the ability to brief test results to senior leadership. **Preferred Qualifications:** + Ability to support a new and/or extended assignment at a company selected international or Guam location after the initial 24-month assignment. + Active DoD Top Secret clearance that is in-scope or currently enrolled in CE + Previous Unmanned Air Vehicle system test or maintenance experience is highly desired. MQ-4 Vehicle Test Controller or Triton BETTIE operator experience is preferred. + Aircraft Test or Lab Test experience is highly desired. + Experience with equipment to test and troubleshoot aircraft systems. + Experience with loading data and configuration files to aircraft assemblies Primary Level Salary Range: $91,200.00 - $136,800.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. Job Summary We are seeking a strategic and results-driven Business Applications Analyst to drive and manage cross-functional transformation initiatives that align with our company's strategic objectives. This role requires a dynamic leader with a proven ability to transform business processes and functions through effective cross-functional teaming, rigorous program management, and exceptional communication. The ideal candidate will serve as a thought leader and change agent, driving innovation and operational excellence across the enterprise. Key Responsibilities - Thought Leadership: Recommend creative and innovative solutions to strategic business problems leveraging industry best practices and insights from the analysis of internal and external data. - Operational Improvements: Identify inefficiencies and lead efforts to streamline operations and improve productivity. - Strategic Initiative Execution: Partner with Business Leads to support the planning, execution, and delivery of enterprise-wide transformation initiatives, ensuring alignment with strategic goals. - Cross-Functional Collaboration: Lead teams across departments (e.g., Sales, Finance, Operations, Product, Technology) to ensure seamless integration and execution of transformation efforts. - Program Management: Create project plans, manage timelines, budgets, risks, and resources, and ensure successful delivery of transformation projects. - Change Management: Design and implement change management strategies to support adoption and sustainability of new processes and technologies. - Stakeholder Engagement: Communicate effectively with stakeholders at all levels to ensure transparency, alignment, and buy-in. - Performance Monitoring: Track metrics that will monitor the success of transformation initiatives; adjust strategies based on performance data. - Communication & Reporting: Prepare and deliver clear, concise updates to stakeholders and leadership. Create visualizations and presentations to communicate project status, risks, and recommendations. Qualifications - 10+ years of experience in program management, business transformation, or strategic operations. - Proven track record for partnering with cross-functional teams and delivering significant business impact (e.g., Finance, Sales, Operations, Product Development, Customer Experience, Customer Success or Cloud), with a strong understanding of their KPIs and operational models. - Exceptional organizational, analytical, and problem-solving skills. - Strong interpersonal and communication skills, with the ability to influence and lead cross-functional teams. - Project Management certification (e.g., PMP, Agile, Lean Six Sigma) strongly preferred. - Experience with enterprise project management tools (e.g., Asana, MS Project, Smartsheet). Service Now SPM a plus. Success Metrics - Measurable improvements in operational efficiency, customer satisfaction, and profitability. - Positive stakeholder feedback and high adoption rates of new processes or systems. - Timely and on-budget delivery of transformation projects. Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . The pay range for this position is $145,600.00 to $200,000.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

Overview: The Application Support Analyst will be responsible for providing in-depth analysis, technical support for application software, operating systems and/or integrated third party products to external and internal customers. Duties and Responsibilities: Take a collaborative role with the application support team to triage production problems, perform defect analysis and provide fixes in a timely fashion, particularly with high priority items; Provide and take ownership of estimates for your work and monitor progress against the estimate; Work with support team to prioritize and schedule support activities; Work collaboratively with other Inovalon departments to ensure fit for purpose solutions are delivered; Liaise with Technology and Engineering teams to resolve application issues; Update documentation to cover implementation of application solutions, including technical specifications, site deployment and support requirements; Ensure compliance to Company procedures when making changes and implementing code; Respond to support requests through phone calls, emails, live chat, and in person; Tier 1 end user support for issues with internal applications, data integrity, data exchange, and reports; Troubleshoot, identify, track, and ensure resolution of issues; Provide application administration functions such as creating and updating standardized codes, mapping tables, account queues, and other data parameters for our internal applications; Maintain a follow up schedule for unresolved issues; Create and maintains system configuration, process, and procedure documentation on assigned projects; Run, monitor and maintain automated services, macros and scripts; Process daily file transfers; Prioritize help desk requests based on operational needs and escalate issues to quick resolution when needed; and Assist operations with process improvement and finding solutions to business problems. Maintain compliance with Inovalon's policies, procedures and mission statement; Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company; Uphold responsibilities relative to the separation of duties for applicable processes and procedures within your job function; and We reserve the right to change this job description from time to time as business needs dictate and will provide notice of such. Job Requirements: Minimum 2 years of experience in application support, SaaS experience preferred, healthcare background preferred Minimum 2 years of experience with basic system administration tasks in Linux and Microsoft Windows servers Proficient in ServiceNow or other CRM system (Salesforce, etc.) Being able to communicate clearly with clients; client focused and sensitive to client needs Basic to advanced knowledge of SQL Developer Advanced Knowledge of the Scriptmed application and configurations; The ability to prioritize client issues as they are submitted; The ability to multi-task effectively; Two plus years of experience in software development and/or support; Two plus years of experience in some or most of these language & platforms - Java, J2EE, .Net, Weblogic, Informatica, Linux/Unix, Windows, Oracle, DB2, Sybase, Shell & Perl scripts; Proficient in writing SQL queries; and Excellent problem solving and analytical skills. Education: Bachelor's degree or equivalent work experience required. Physical Demands and Work Environment: Sedentary work (i.e., sitting for long periods of time); Exerting up to 10 pounds of force occasionally and/or negligible amount of force; Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions; Subject to inside environmental conditions; and Travel for this position will include less than 5% locally usually for training purposes.

Application Support Analyst US Citizen or Green Card Holders will only be considered The Application Support Analyst will join the Production Services team critical to ensuring proprietary systems are operational, reliable, and optimized for performance. Working with Developers, this individual will provide technical support, operational monitoring, and incident resolution in a fast-paced, business-critical environment. Key Responsibilities Operational Readiness: Perform daily “ready for business” checks to ensure all systems and supporting services are fully operational. Monitoring & Incident Response: Monitor system health, performance, and alerts; identify and escalate issues promptly to minimize downtime. Troubleshooting & Diagnostics: Investigate and resolve system and application issues (break/fix), ensuring root cause analysis and long-term resolution. Configuration Management: Manage and maintain system configurations across environments, ensuring compliance with operational standards. Tactical Scripting: Develop and maintain scripts for automation, monitoring, and operational efficiency. Collaboration: Partner with developers, networking, platform, and infrastructure teams to resolve cross-functional technical issues. On-Call Support: Participate in an on-call rotation Qualifications: Bachelor's degree in a technical discipline Computer Science, Engineering, Mathematics, or related preferred 5+ years of experience in an application support, operations, systems administration, or related role required Understanding of Software Development (DevOps) Experience in diagnosing issues across applications, networks, and infrastructure layers. Experience working with monitoring tools, log analysis, and incident management processes. Understanding of operating systems (Windows and/or Linux) is required Foundational knowledge of PowerShell, Python, or Bash scripting

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Key Responsibilities To ensure that Global File Sharing services are delivered in accordance with agreed standards and quality as defined within Service Level Agreements (SLA) and Operational Level Agreements (OLA). Engage and consult with customers on migration and standardization strategies for content in existing file shares Align Client business needs with Global File Sharing services. Formulate, agree and maintain service level management processes for internal or externally delivered services. Analyze and review actual service performance and achievement to the service owner and governance boards. Enable and champions an IT service culture Develop and maintain management processes and controls to ensure quality is maintained to meet business objectives Champion and promote service improvements to continually improve quality and customer satisfaction. Maintain day to day responsibility for the ownership and resolution (including any referral or escalation as may be necessary) of significant service issues. Create, maintain and communicate Global File Sharing Service descriptions. Ensure appropriate OLA/SLA measures are in place to support any new services. Minimum Level of Job-Related Experience required Strong experience in File Share management, Windows Server Management, Storage Technologies (especially NetAPP NAS appliances), and both CIFS share and NTFS Folder permissions management Exposure to NETIQ DRA advantageous Exposure to Varonis Datadvantage advantageous Background in both projects and service management Experience of operating in either an above country, or a global service environment. Experience of service delivery and support organization management, including the development of support processes & procedures. Broad knowledge of the IT quality standards, support and infrastructure environment and of business processes and information technology solutions. Previous experience of managing IT services Pharmaceutical industry experience preferred ITIL and Six/Lean Sigma certification desired Other Job-Related Skills/Background Ability to challenge the status quo and manage change across a wide range of senior stakeholders Understanding of Global File Sharing technologies and how they can be fully leveraged by end users to improve productivity. Strong negotiation and influencing skills. Ability to build relationship quickly and engage stakeholders to ensure buy-in. Proactive problem resolution skills; able to identify issues before they become significant problems and propose solutions. Able to develop and maintain documentation, including service models, support procedures and transition plans disciplined and logical work style. Good written and verbal communication skills. Able to deliver objectives on time and within budget, supporting other members of the team, reporting progress to the Service Owner. Additional Information If you are interested, please contact: Shobha Mishra ************ shobha.mishra ATartechinfo.com