Systems analyst jobs in Richland, WA

Job Title: Business Analyst Employment Type: Direct Hire FTE Working Location: Onsite 5-days/week in Kent, WA Required Core Hours/Time Zone: Standard 9am-5pm Pacific Time Zone Pay Range: $75,000-125,000 base salary Notable Benefits: Elective Medical, Dental, and Vision Insurance available Work Authorization Requirements: Please note that this position is not eligible for candidates who require current or future visa sponsorship. Job Description Position: Business Analyst Department: IT Reports to: IT Manager Location: Kent, WA Summary As a Business Analyst, you will support internal applications as well as play a critical role in articulating existing internal business processes and their gaps. Your role will focus on our legacy Jesta ERP and Manhattan WMS systems as well as newly implemented NetSuite Financials Module. Your role will provide support, development and troubleshooting for the applications and integrations. You will also be working with members across the organization to identify, develop and implement process improvements and efficiencies. Essential Job Functions include but are not limited to: Technical Functions · Execute business processes using the systems we have in place and maintain them for the users you support. · Support (troubleshoot and repair) interfaces between systems. · Monitor the health of our systems, quantify potential issues, and suggest opportunities for improvement. · Collaborate with functional project leaders to describe and monitor technical project dependencies, risks, and their mitigations. · Participate in technical testing, training, and related documentation. Business Functions · Be/Become an expert in systems maintained and administered by the team. · Work closely with users and technical team members to understand and communicate the priorities of the business with respect to projects and business processes. · Gain an understanding of problems, including new features & requests the business has determined are priorities and transform those into documented requirements. · Enable business continuity by promptly supporting questions, issues, and escalations from system users. · Define business and functional requirements, collaborate with technical resources to ensure technical designs and configuration aligns with requirements. · Maintain an ongoing understanding of open issues and articulate these for technical resources and users. Knowledge, Skills, Abilities Required · Bachelor's degree in information technology or related field. · Working knowledge of SQL and Microsoft Office Suite. · Strong understanding of application support. · Strong analytical curiosity and innovative problem-solving skills using a systems-thinking and data-driven approach. · Ability to work both autonomously and as a team in a highly demanding and fast paced environment; capability to prioritize multiple ongoing projects. · Attention to detail and accuracy. · Strong organizational skills with effective time management and driven to meet deadlines. · Self-directed and motivated. · Strong oral and written communication skills. · Excellent interpersonal and teaming skills. · Willingness to take initiative to identify and anticipate improvement opportunities and make recommendations for implementation. · A curious mind, strong critical thinking skills and a continuous drive to expand and learn for the future. Nice to Haves · Experience as a NetSuite Business Analyst or related NetSuite role is a strong plus · Understanding of business concepts relating to Apparel and Supply Chain Operations. · Wholesale distribution experience. · Experience with MRP or ERP systems. What should you Expect This position is an in-office role. As an organization we believe that the best ideas come from collaboration and a high-level understanding of each other's roles. We occasionally require our corporate associates to help during the peak season in the Kent warehouse both to facilitate collaboration and meet customer needs in a timely manner.

We are looking for a skilled FactoryTrak Business Analyst to join our team and help optimize our manufacturing operations. The ideal candidate will serve as the key liaison between our shop-floor teams, IT, and ERP systems, ensuring that FactoryTrak (MES) solutions meet business needs and drive operational efficiency. Responsibilities Collaborate with manufacturing, production, and operations teams to gather and document business requirements for FactoryTrak. Configure and support FactoryTrak modules to ensure smooth integration with ERP systems (preferably Epicor ERP). Translate shop-floor workflows into system solutions and process improvements. Participate in system testing, UAT, and production rollouts, ensuring quality and accuracy. Create functional documentation, reports, and training materials for end-users. Provide ongoing support, troubleshooting, and enhancements for FactoryTrak systems. What We Are Looking For 3-7+ years of experience as a Business Analyst in a manufacturing or MES environment. Hands-on experience with FactoryTrak, ideally Epicor Factory Track. Strong understanding of manufacturing operations, including production orders, labor tracking, and material movements. Experience working with ERP systems-Epicor ERP is a plus. Excellent communication, documentation, and stakeholder management skills. Preferred Experience with MES implementations, barcode scanning, and shop-floor data collection tools. Familiarity with SQL, reporting, or basic data analysis. Exposure to lean manufacturing or continuous improvement initiatives. Ability to work in both office and plant environments as needed.

Must Have Technical/Functional Skills Domain - Engineering • An Engineering Bachelor's Degree/Master's degree or similar. • Direct experience gained ideally within the manufacturing industry and / or a IT consulting firm • Understanding of Aerospace Product development, design and change management process • Deep understanding of Engineering IT applications across Aerospace Product Value chain (Doors, CATIA, 2D-3D Drawings, MBSE, etc.) • Good understanding of PLM system, associated process like BOM Management, Part Management, EBOM, MBOM, Configuration Management, Model based systems engineering, Requirements management, etc • Hands-on experience with PLM and Engineering IT applications and associated data • Part of large PLM implementation/ PLM transformation programs would be good to have skill • Technical skills on AWS Cloud preferred. Data Governance • Experience with Engineering data governance • Experience and knowledge of data policies around Engineering data • Experience with ITAR and Export Control domain • Experience with applying export control policies around Engineering data Communication • Excellent Communication Skills • Ability to engage with Senior management and executives • Ability to work with Engineering Teams and understand their requirements • Document detailed requirements • Create Art of possible and Status documentation • Presentations for the executive team Roles & Responsibilities Responsibilities: • Ability to understand the Aero Business process is critical. • Collect and analyze customer needs and requirements • Work with Aerospace business users to validate and accept requirements. • Conduct Requirement Analysis workshops • Propose solutions that meets the needs of our clients. Perform upgrading, debugging, testing and maintenance of software Generic Managerial Skills, If any • Flexible • Excellent communication skills • Continuous learning attitude • Coordinate with UX Designer • Coordinate with Developers • Assist in user testing • Coordinate with end users Base Salary Range: $110,000 - $150,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Job Title: Business Analyst Employment Type: 6+ month W2 contract (no C2C or sponsorship available) About the Role Talent Groups is seeking a Business Analyst to support a client's Document Solutions team. This role is ideal for someone who thrives in a collaborative environment, enjoys solving user challenges, and has experience with document management systems and production support. You will serve as a bridge between application behavior and user experience, ensuring smooth functionality while driving process improvements. What You Will Do Lead business analysis efforts for Guidewire ClaimCenter enhancements and system integrations Spend approximately 75 percent of time supporting legacy system modernization and cloud migration, with 25 percent focused on production support Partner with claims adjusters and internal stakeholders to gather requirements, write user stories, manage backlogs, and support Agile delivery Analyze current workflows, reduce technical debt, and identify opportunities to streamline processes prior to cloud migration Support API integrations, data validation, and security related requirements Triage production issues to determine training needs, defects, or new feature requests Collaborate closely with development, QA, and business teams What We Are Looking For 5+ years of Business Analyst experience 1+ years in the insurance domain, preferably claims Guidewire ClaimCenter experience required Strong Agile and backlog management experience SQL skills with ability to write and run basic queries Experience with API and system integrations Excellent communication and stakeholder management skills Additional Details This is a remote friendly role. Candidates must reside in one of the following states: AL, AZ, DE, FL, GA, ID, IL, MI, MO, NE, NV, NC, ND, OH, OR, PA, SC, TX, UT, VA, WA, WV, WI Talent Groups is an equal opportunity employer. Only qualified candidates will be contacted.

Peterson Power Systems, a Peterson Cat company, has a need for a Senior Business Systems Analyst at our Hillsboro, OR location. The Senior Business Systems Analyst analyzes business processes throughout the Power Systems business unit, identifies improvement opportunities, and collaborates with stakeholders to design new and improved system solutions. Utilizing a strong understanding of business system requirements, this role serves as the key liaison between business teams, Information Technology (IT) department, and external partners to implement new systems and system enhancements. This position is also responsible for providing user support and training to ensure effective system adoption. ESSENTIAL JOB FUNCTIONS The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned. Collaborate with Power Systems managers to analyze current business systems and processes, identify inefficiencies, and design system solutions to automate and improve them. Develop a working understanding of business system requirements related to, but not limited to, sales pipeline management, quoting, inventory management, project planning, and logistics planning. Partner with technical teams including Information Technology (IT), Marketing, and external partners to design, develop and implement new systems and system enhancements Communicate system solutions and project updates, acting as a key liaison between technical and non-technical stakeholders. Provide oversight and drive continuous improvement of Peterson Power's business systems, particularly Salesforce, to ensure strong user adoption and experience. Provide business systems support and training for end users. Maintain regular, punctual, and predictable attendance. QUALIFICATIONS Bachelor's Degree from a fully accredited college in Business or other closely related field; and a minimum of six (6) years of directly related experience with design and implementation of business systems, including Salesforce; or an equivalent combination of education and work experience. 3+ years of Salesforce experience required. Salesforce CRM and CPQ module experience highly preferred. Certinia experience preferred.

Who you'll work with This person will be a member of the Lead Strategic Initiatives and Analytics team, reporting to the Director of Merchandising Analytics. You will work alongside Global Merchants across all genders, sports, and product engines. You'll also collaborate with other insights and analytics teams, operations, planning, BI/Technology, and geo counterparts. Who we are looking for This role is ideal for someone who wrangles data and manages multiple projects simultaneously. You'll need curiosity and ingenuity to explore new methodologies, propose frameworks, and build and deliver data-centric solutions from the ground up. Because we work in a strategic and dynamic environment, you need to truly feel comfortable with ambiguous objectives and have a bias for speed over precision. From a skills perspective, you'll need advanced technical skills to hunt and process the data needed to influence product line and assortment strategies. An understanding of basic statistics in combination with retail and business acumen will help you put that information into useful context for our business. You'll need the skills to distil and communicate your findings to a non-technical audience, which includes effective data visualizations and data-driven storytelling. Awareness, collaboration, and organizational skills are necessary to navigate our matrixed organization effectively. What you'll work on You'll be part of a world class team of researchers, analysts, and merchants. We'll get into the details of marketplace sales, integrate consumer and marketplace-centric data, and develop concrete findings and recommendations to merchandising. Focus areas include the product line, assortments, distribution, pricing, and color briefs. Bachelor's degree in business or related field. Will accept any suitable combination of education, experience and training 3+ years of experience in analytics or other quantitative disciplines Top 3 skills 1. SQL With Strength In Python Or R 2. Tableau is necessary 3. Data analytics is necessary (POS DATA is highly preferred) Advanced SQL skills are necessary. Expertise working in Snowflake, Databricks, Tableau, Keynote, and all other common productivity tools is necessary. Proven ability to sift through data, identify critical information, join disparate data sets, develop hypothesis, and perform rigorous analyses quickly and consistently. Proficient in statistical analysis and the ability to interpret advanced or build basic data models preferred. Demonstrated ability to learn new tools quickly with minimal guidance. Experience with Client data landscape is a huge plus. Interest in working in a fast-paced, ambiguous environment. Exceptional interpersonal and communication skills, and ability to communicate complex concepts to senior and business audiences. Must have a high degree of empathy for partners and a genuine team- first approach. Ability to develop strong partnerships and influence peers across a multi-layered organization required.

Senior GIS Analyst Contract Length: 12 months Tacoma, WA (Onsite) Our public power utility client is seeking a Senior GIS IT Analyst to support the design, development, and ongoing operation of their enterprise GIS environment. This consultant will serve as a senior technical advisor within the GIS team, supporting large-scale utility network systems, integrations, and operations & maintenance initiatives. This role is hands-on and highly technical, with a strong emphasis on ESRI Utility Network, enterprise geodatabases, system integrations, and performance optimization. The ideal candidate brings deep GIS platform expertise, understands electric utility operations, and is comfortable acting as a trusted partner to both technical teams and business stakeholders. Key Responsibilities Design, develop, test, deploy, and support ESRI Utility Network solutions, including Attribute Rules and custom GIS tools Serve as the senior Utility Network GIS developer on Operations & Maintenance initiatives Develop custom tools using Python, JavaScript, SQL, and related technologies Develop, support, and maintain web services, web maps, and applications in ArcGIS Enterprise Portal Perform Portal administration tasks including user/group management and usage monitoring Document, test, debug, and implement Portal-based solutions Support and coordinate field data collection using tools such as Field Maps, Survey123, Quick Capture, and Experience Builder Administer enterprise geodatabases and GIS applications on a daily basis Manage data imports, exports, joins, and relates across internal and external data sources Produce logs and reports to track data quality and recommend long-term improvements Proactively monitor GIS systems using tools such as ArcGIS Monitor, VertiGIS Analytics, and performance utilities Troubleshoot performance issues and coordinate with ESRI Support as needed Test GIS software and database upgrades to ensure stability and minimal disruption to field users Ensure master data consistency across enterprise systems Act as a senior technical advisor and liaison across multiple business units Support enterprise-wide Operations & Maintenance coordination efforts as assigned Required Qualifications Bachelor's degree (or higher) in Computer Science, Geography, GIS, or a related field 5+ years of hands-on GIS and information technology experience Strong experience with ESRI Utility Network technology Experience building and maintaining Utility Network Attribute Rules Proficiency with ESRI tools including ArcGIS Pro, ArcGIS Enterprise, ArcGIS Online, and related extensions Strong scripting and development experience using Python and JavaScript Experience working with enterprise databases (SQL Server preferred) Preferred / Nice-to-Have Prior experience supporting electric utility environments SAP experience within the utility sector (particularly Preventative Maintenance modules) Experience with ESRI JavaScript 4.x API, ArcPy, Arcade Expressions, and ModelBuilder Familiarity with Feature Manipulation Engine (FME) Experience with ESRI Data Reviewer and Enterprise Portal Administration Master's degree or formal GIS certificate

Status: 8-month contract (possibly contract-to-hire) Job Title: Business Systems Analyst Salary: $55-$65/hr About the company: We are a leading public transit agency serving the Portland metropolitan area, committed to providing safe, reliable, and sustainable transportation options for the community. With decades of experience, we pride ourselves on being responsive to the evolving needs of our riders, offering bus, light rail, and commuter rail services that connect people to jobs, schools, and other vital destinations. Our mission is to enhance the region's mobility and reduce congestion while promoting environmental sustainability. We focus on innovation and customer satisfaction, constantly seeking ways to improve our services and make transit more accessible for everyone. Rooted in the community, we're dedicated to delivering high-quality public transportation that supports economic growth, reduces emissions, and enhances the quality of life for all residents. Business Systems Analyst: Our client is seeking an experienced Business Systems Analyst to support a portfolio of project-based initiatives focused on improving business capabilities through technology. This role partners closely with business leaders and IT teams to evaluate opportunities, define solutions, and provide objective decision support for investment prioritization. The ideal candidate brings strong analytical thinking, clear business writing skills, and the ability to navigate complex, enterprise-level initiatives. This role is a hybrid model in Portland, Oregon. Business Systems Analyst Responsibilities: Lead project intake efforts by partnering with business stakeholders and IT teams to understand problems or opportunities, evaluate solution options, estimate costs and resources, and develop objective business cases to support executive decision-making. Elicit, document, and manage business and technical requirements, including use cases, current and future state processes, data flows, architecture diagrams, and ETL specifications. Support active projects by facilitating requirements validation, translating business needs into technical language, and leading user acceptance testing, including test planning, scripts, data, and execution oversight. Contribute to long-term planning efforts such as product or capability roadmaps, ensuring alignment with broader enterprise priorities and architectural direction. Perform benefits realization activities by defining success metrics, establishing baselines, measuring outcomes post-implementation, and reporting results to business partners and leadership. Business Systems Analyst Qualifications: 4+ years of experience as a Business Systems Analyst or in a closely related business/technology analysis role, with demonstrated success supporting project-based initiatives (preferred over product-focused work). 2+ years of hands-on experience performing core BSA functions, including requirements elicitation, business and technical documentation, current- and future-state process mapping, and solution analysis. Proven experience developing objective business cases, alternatives analyses, and supporting materials used for executive-level decision-making, including cost, benefit, risk, and resource assessments. Strong background translating business needs into technical requirements and collaborating with technical teams, with working knowledge of databases, data flows, and ETL concepts. Demonstrated experience leading or supporting User Acceptance Testing (UAT), including test strategy, script development, test data preparation, execution coordination, and issue tracking. Experience contributing to roadmaps, long-range planning efforts, or capability planning, with the ability to connect individual requests to broader enterprise goals. Background in benefits realization or outcomes measurement, including defining success metrics, establishing baselines, and reporting post-implementation results. Excellent business writing and communication skills, with the ability to produce clear, concise documentation tailored to executive, business, and technical audiences. Ability to partner effectively with leaders and stakeholders across an organization, operating as a trusted advisor rather than an order-taker. Strong organizational and time-management skills, with experience managing multiple concurrent projects or workstreams in a structured PMO or project-governed environment. Bachelor's degree in business, planning, information systems, or a related field preferred, or an equivalent combination of education and relevant experience. CBAP or similar business analysis certification preferred. Public-sector or large enterprise experience is preferred.

Geospatial / Geographic Data Scientist: No of Years of Experience: 10+ Yrs Experience Band: Level 3 Role type: WFO, Location-Bothell, Seattle Number of Positions: 1 FTE ONLY GREEN CARD HOLDERS AND US CITIZENS PREFERRED Preferred Qualifications: · Master's degree or further education in Computer Science, Data Science, Statistics, or a related field. · Experience with data visualization tools. (Preferably Looker) · Knowledge of statistical methods. · Experience in a role requiring rigorous data quality analysis and improvement. · Familiarity with evaluation frameworks and A/B testing-Mandatory · Experience with Google's development tools and infrastructure (e.g., Google3, Blaze, FlumeJava, Borg). · Familiarity with geospatial data and concepts (e.g., Map Facts, Feature Protos). Core Roles & Responsibilities: · Develop statistical models, machine learning algorithms, and predictive analytics solutions to address business challenges. · Analyze large amounts of complex data to extract insights and drive decision-making. · Design experiments to test hypotheses and measure the effectiveness of solutions. Mapping & Visualization-Creating informative digital maps, dashboards, and reports to communicate complex geographic information. Research & Development-Staying updated on new geospatial tech, improving analysis methods, and potentially developing AI assistants for GIS tasks. Collaboration & Communication-Working with teams, understanding client needs, and presenting findings to support strategic decisions.

Serve as a technical advisor and subject matter expert for global smart‑building portfolio, with a focus on secure IoT/OT networking, Azure integration, identity/SSO, and operational resilience. You will not implement changes directly; instead, you will triage issues, guide architecture and security decisions, lead risk‑mitigation strategies, and equip internal teams and partners through documentation, training, and governance. Key Responsibilities IoT/OT Network & Security Advisory Technical triage: Rapidly assess questions or incidents to distinguish network vs. device vs. cloud causes; recommend next steps and owners. Advise on segmentation, encryption, and firewall policies for IoT/OT environments; define guardrails that balance safety, availability, and security. Design secure dataflow patterns (edge → gateways → cloud) and certificate/credential handling approaches appropriate for constrained OT devices. Produce risk assessments and mitigation plans for new integrations, vendor connections, and inter‑site traffic; track risks to closure. Azure Platform & Enterprise Integration (Advisory) Guide solution patterns across Azure IoT Hub, Device Provisioning Service (DPS), IoT Edge, Azure Digital Twins, and related telemetry/analytics services. Advise on identity and SSO using Microsoft Entra ID (Azure AD) and modern auth flows; define least‑privilege controls and conditional access guardrails. Define secure onboarding and offboarding patterns for devices and applications; recommend resilience/failover and rollback strategies. Smart Building Systems Oversight Provide technical insight into BAS/BMS, Environmental, People Density, occupancy, parking, digital signage and other Commercial & Industrial IoT systems and their integration with Azure IoT platforms. Validate data integrity and performance through telemetry reviews, dashboards, and controlled tests; recommend tuning, buffering, and retry patterns. Deliver stakeholder presentations that explain how building systems map to network and cloud architectures, highlighting operational and security implications. Troubleshooting, Triage & Escalation Act as a Tier‑3 escalation point for complex IoT/OT connectivity and platform issues; perform deep diagnostics (logs, packet captures, edge/cloud traces). Lead root cause analysis (RCA) and write clear post‑incident reports with preventive actions, ownership, and timelines. Run knowledge‑transfer sessions and post‑incident reviews to build field/vendor capabilities and reduce repeat occurrences. Lifecycle & Preventative Maintenance Support lifecycle planning for firmware, certificates/keys, controller upgrades, and network segmentation milestones. Partner with field teams and vendors to align preventative maintenance with uptime/SLA and security objectives; recommend proactive risk‑reduction actions. Standards, Training & Documentation Define onboarding requirements for IoT/OT solutions (compliance checks, service mapping, ops readiness). Own and maintain KBAs, runbooks, RACIs, workflows, and architecture patterns; ensure global applicability and version control. Create and deliver training modules and technical presentations for networking, operations, and app teams, measure adoption. Global Project Support & Governance Contribute to project scope, risk identification, acceptance criteria, and Key Performance Indicator (KPI) Objective and Key Results (OKR) definitions for global rollouts. Facilitate risk workshops and status readouts; provide executive‑level presentations on readiness, risk posture, and remediation progress. Coordinate across security, networking, facilities, and vendor teams to maintain alignment and accountability. Onsite Technical Liaison (Hybrid) Attend onsite tests, commissioning events, device reviews, and vendor alignment meetings; provide real‑time triage and decision support. Capture onsite findings and convert them into updated standards, patterns, and training content. Qualifications IoT/OT networking, firewalls, and encryption: Strong grasp of routing, segmentation, VPNs/proxies, TLS/PKI, and secure edge‑to‑cloud patterns. Azure IoT expertise: Practical advisory experience across IoT Hub, DPS, IoT Edge, Azure Digital Twins, and telemetry/analytics pipelines. Identity & SSO: Hands‑on advisory experience with Microsoft Entra ID (Azure AD), modern auth (OIDC/SAML/OAuth2), and least‑privilege access patterns. Troubleshooting & RCA: Demonstrated ability to lead deep diagnostics and produce clear, actionable RCAs with preventive controls. Smart building Information Gathering systems: Working knowledge Environmental, People Density, Parking and other various experiences. Risk mitigation & governance: Ability to produce risk registers, mitigation plans, acceptance criteria, and track to closure. Enablement skills: Excellent documentation, training, and presentation skills; ability to influence global stakeholders in a hybrid environment.

As a Systems Administrator, you will provide support by responding to issues involving the installation, maintenance and support of Windows servers, server applications, printers, hardware, LAN/WAN, and other computer peripherals and company devices. What you'll be doing: Provide outstanding customer service responding to users calls, emails and helpdesk tickets Resolve technical issues with equipment including desktops, servers, printers and OS Configure and install desktops, laptops, servers and printers Windows systems administration including GPO configurations, Active Directory, DNS, DHCP, IIS, and file server experience Assist with network hardware (physical & virtual using VMWare), software and operating systems Linux, M365, SCCM and Oracle database administration experience Maintain documentation for implementations, maintenance, upgrades and inventory Maintain a high level of security, including up-to-date security software releases including TLS/SSL certificate management Ensure backups performed, monitored and maintained for all servers and company devices with experience in VEEAM and Netbackup Demonstrated experience with PowerShell scripting Represent client in a professional manner and provide outstanding customer support This position is scheduled to work 100% on-site in our Seattle office (Eastlake). Who you are. Educated. Bachelor's degree or equivalent experience; MCSE certification preferred Experienced. 3-5 years of experience as a systems administrator or similar position Knowledgeable. Troubleshooting (hardware/software/networks), Windows desktop/server administration, O365, VMWare & Active Directory Team Player. Work independently and as a productive and contributing member of a team Meticulous. Strong attention to detail with ability to quickly assess and analyze problems Service Minded. You deliver customer support like you expect to receive it: with excellence

Location: Peninsula Behavioral Health - Port Angeles, WA (This is an on-site position; not remote work) Department: Information Technology Pay Range: $70,000 to $85,000 per year (DOE/DOQ) Hours: 40/week, Mon-Fri, 8 AM-5 PM; must be authorized to work in the U.S. without current or future visa sponsorship. About the Role Manage and maintain IT infrastructure supporting 100+ desktops/laptops, servers, and network equipment. Provide technical support for communication systems, EHR, payroll, phone systems, and more. Develop installation and troubleshooting procedures, perform system monitoring and backups, and ensure security and compliance with HIPAA and related regulations. Key Responsibilities Provision, configure, and maintain servers, desktops, virtual machines, and network devices Support email, phone systems, cell phones, and public/internal websites Develop and maintain installation, configuration, and troubleshooting documentation Perform daily system monitoring, backups, and security checks Investigate and resolve system and data issues; provide file recovery and archival Assist staff with help desk support, training, and equipment setup/teardown Maintain physical security of confidential materials and agency property Support Electronic Health Records (EHR) and assist Help Desk Technicians with complex issues Qualifications Bachelor's Degree in Computer Science, Electrical Engineering, or related field, or equivalent experience Minimum 4 years' experience in Windows system administration Minimum 4 years' experience with OpenBSD, UNIX, or Linux Proficiency with Windows Server, Exchange/Office 365, Cisco/Unifi networking, and VMware virtualization Preferred experience with FreePBX, Zendesk, and EHR/EMR systems Must pass drug test, background check, and provide vaccination records (MMR, Hep B, Tdap, current flu shot) Must be authorized to work in the U.S. without current or future visa sponsorship. Why Join Us? Be part of a mission-driven organization where you can make a difference by keeping critical systems up and running. Enjoy a supportive work environment and the opportunity to grow your skills. Benefits Medical, Dental & Vision Insurance Vacation, Sick Leave, Float Days & Paid Holidays 403(b) Retirement Plan Life Insurance Long-Term Disability Employee Assistance and Wellness Programs LifeFlight Membership Education Allowance *Peninsula Behavioral Health does not discriminate because of a person's presence of any sensory, mental, or physical disability, race, creed, color, national origin, sex, sexual orientation, gender identity including transgender status, marital status, pregnancy, childbirth, and pregnancy-related conditions, age (40), honorably discharged veteran or military status, or use of a trained dog guide or service animal by a person with a disability, state employee or health care whistleblower status.

We are searching for a self-motivated, customer service focused Systems Administrator to join our Research Operations Information Technology (IT) Division at the Applied Research Laboratory (ARL) at Penn State University. This position will support ARL's West Coast operations, with the primary location being in Keyport, Washington. The Research Office IT Division provides systems design, administration, and support services for the enablement of key research functions. ARL is an authorized DoD SkillBridge partner and welcomes all transitioning military members to apply. You will: Provide a broad scope of IT and technical support for ARL's West Coast operations Ensure IT hardware and software follow proper system design, operations, configurations, and maintenance requirements Update, modernize, and maintain existing test and evaluation systems to ensure reliable operation Generate and maintain system and process documentation Provide general consultative services to researchers on a broad scope of technology Support field/in-water testing of underwater vehicles geared towards vehicle development Required skills/experience areas include: Advanced Linux and Windows administration and support Fundamental understanding of networking concepts and technologies Broad scope of IT hardware (server, workstation, networking, peripherals, etc.) Demonstrated ability to work through difficult technical problems, using proper steps to define and formulate ideas to reach a solution Success in environments where various forms of communication and organizational skills were crucial to be effective Preferred skills/experience areas include: Current eligibility for access to classified information at the Secret level or higher and may be subject to a government background investigation to upgrade clearance eligibility, if required Familiarity with DCSA, DoD, and/or IC Authorization to operate processes, procedures, and frameworks Automation and management of Linux and Windows system configurations with scripting, policy, and management tools (shell scripting, Satellite, Puppet, Ansible, MCM, system and group policy, etc.) Host firewalls, endpoint security, and vulnerability scanning tools Research computing environments and projects Knowledge of general scripting languages (Bash, PowerShell, Python, etc.) Your working location will be fully on-site, located in Keyport, Washington. This position will require Additional Posting Language (Full Time Staff Only) Additional Posting Language (Full Time Staff Only) ARL's purpose is to research and develop innovative solutions to challenging scientific, engineering, and technology problems in support of the Navy, the Department of Defense (DoD), and the Intel Community (IC). FOR FURTHER INFORMATION on ARL, visit our web site at ****************

We're seeking a hybrid SDE + Systems Engineer profile The successful engineer in this role will: Understand how commodity servers, operating systems and networks function, perform and scale. Possess superb troubleshooting, project management and problem analysis skills. Drive technical innovation and efficiency in infrastructure operations via automation. Design server monitoring and management solutions using automation and self-repair. Create processes that enhance operational workflow and provide positive customer impact. Dive deep to resolve problems at their root, looking for failure patterns amenable to long-term solutions via simplification and automation. Avoid re-inventing the wheel and prefer appropriately simple, repeatable solutions over more complex and failure prone ones. Recognize and adopt best practices in documentation, testing, security, operational support at scale, and efficient use of resources. Develop appropriate metrics to demonstrate performance at improving operational efficiency. Core Requirements: In depth knowledge of & experience deploying and operating Linux or other UNIX variants in a datacenter environment. Relentless passion for frugality and out-of-the-box engineering. Strong system troubleshooting skills. Proficiency and experience in automation via Perl/Python programming and shell scripting. Good understanding of standard internet protocols (Ethernet, ARP, IP, ICMP, UDP, TCP, SSL, DNS, HTTP, etc.) Demonstrable grasp of security best practices in server configuration, tool development, and access controls. Experience in building SQL queries. Typical Task Breakdown: Understand how commodity servers, operating systems and networks function, perform and scale. Possess superb troubleshooting, project management and problem analysis skills. Drive technical innovation and efficiency in infrastructure operations via automation. Design server monitoring and management solutions using automation and self-repair. Create processes that enhance operational workflow and provide positive customer impact. Dive deep to resolve problems at their root, looking for failure patterns amenable to long-term solutions via simplification and automation. Avoid re-inventing the wheel and prefer appropriately simple, repeatable solutions over more complex and failure prone ones. Recognize and adopt best practices in documentation, testing, security, operational support at scale, and efficient use of resources. Develop appropriate metrics to demonstrate performance at improving operational efficiency. Degrees / Certs and/or Experience Required: In depth knowledge of & experience deploying and operating Linux or other UNIX variants in a datacenter environment. Relentless passion for frugality and out-of-the-box engineering. Strong system troubleshooting skills. Proficiency and experience in automation via Perl/Python programming and shell scripting. Good understanding of standard internet protocols (Ethernet, ARP, IP, ICMP, UDP, TCP, SSL, DNS, HTTP, etc.) Demonstrable grasp of security best practices in server configuration, tool development, and access controls. Experience in building SQL queries. Preferred Qualifications: Knowledge of C, C++ or Java. Knowledge of VCS (git, mercurial, svn). Understanding of AWS technologies. Experience deploying or managing servers in large-scale, geographically diverse environments. Understanding & experience of managing and monitoring large scale disk sub-systems. Operational knowledge of common enterprise switching and routing platforms About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Shweta Email: *********************************** Internal Id: 25-54454

Key Details: Contract Role Title :: GCP System Engineer - AI Contact Center Duration :: Long Term Contract We are seeking a highly skilled GCP System Engineer to manage the operational stability, configuration, and deep-level integration of the Google Contact Center AI (CCAI) platform and its related ecosystem. This role is crucial for implementing and maintaining core contact center functionalities, including call routing, WFM integration, and seamless channel connectivity between Google CES and Salesforce. Required Skills and Experience 12+ years of hands-on experience in a System Engineering or CTI/Telephony-focused role within a Contact Center environment. Direct experience with the technical configuration of Google Contact Center AI (CCAI) / Customer Engagement Suite (CES). Proven expertise in setting up and troubleshooting call routing, queueing, and CTI integration logic. Experience with the technical setup and data mapping for Verint Workforce Management (WFM) or a similar enterprise WFM system. Strong understanding of API integration concepts (REST/SOAP) and secure data transmission protocols. Proficiency with GCP services relevant to operations (e.g., Compute Engine, Cloud Load Balancing, Monitoring/Logging).

Title Senior Systems Administrator Employment Type Full Time Direct Hire Job Site Onsite City Seattle State WA Pay Rate Range (External) 110K - 135K BENEFITS: Some of the benefits that our employees enjoy: Medical / Dental / Vision* Vacation / Sick/ Holiday Pay 401(k) 100% Fully Pre-Paid College Tuition Employee Stock Option Program Employee Assistance Program Flexible Spending Accounts Voluntary Term Life and AD&D Employee Paid Life Insurance Employer Paid Short Term Disability Insurance Discounted employee produce purchase program Free Smoking Cessation Program Free Wellness Coaching and Healthy Pregnancy Programs Virtual Office Visits ROLE & RESPONSIBILITIES We are seeking a Senior Systems Administrator for a team supporting enterprise Microsoft infrastructure, which would be a great opportunity for someone with experience in Windows Server administration, Intune, Active Directory, and enterprise security looking to further their career in systems engineering and IT operations. Overview: The Senior Systems Administrator will manage and secure the organization's Microsoft Windows infrastructure, ensuring high availability, compliance, and operational excellence. This role requires expertise in Windows OS, Intune, Active Directory, and enterprise security standards. The position includes on-call responsibilities and collaboration across IT and business units. Responsibilities: Administer and maintain Windows Server environments, Active Directory, Azure Entra ID and Group Policy. Familiar with container platforms - Docker and/or Kubernetes. Manage Intune for device compliance, application deployment, and endpoint security. Implement and monitor security baselines using Microsoft Security Compliance Toolkit. Apply patches, updates, and vulnerability remediation across systems. Monitor system performance, uptime, and resource utilization. Develop and maintain Disaster Recovery plans and participate in regular testing. Develop and maintain documentation for systems, processes, and policies. Provide Tier 2/3 support for escalated issues. Handle backup and recovery procedures for critical systems. Work with cross-functional teams on deployments and upgrades. Mentor junior IT staff and enforce best practices. Additional Tasks/Duties as they are assigned. ESSENTIAL QUALIFICATIONS Bachelor's Degree in Computer Science, Information Technology, or equivalent on-the-job experience. 7+ years' experience in Windows Server administration and enterprise environments. Expertise in Microsoft Intune and Endpoint Manager, Active Directory, Entra ID, Windows OS (10/11) and security hardening. Strong knowledge of backup/recovery systems and documentation standards. Familiarity with compliance frameworks and security baselines. Certifications such as MCSE, MCSA, or Microsoft Certified: Modern Desktop Administrator. Experience with cloud platforms including Microsoft Azure and hybrid cloud environments. BONUS QUALIFICATIONS Experience with virtualization (Hyper-V). PowerShell scripting and automation. Knowledge of O365, SharePoint, and cloud-based email systems. Expertise in O365 integration and administration. Participated in large Enterprise based projects and Digital Transformation. Soft Skills Strong communication and interpersonal skills. Excellent problem-solving and analytical abilities. Leadership and team collaboration capabilities. Vendor management and negotiation skills. Ability to work under pressure and manage multiple priorities. On-Call Expectations This position requires participation in on-call rotation to provide after-hours support for critical systems and respond to incidents promptly. Candidates must be able to troubleshoot and resolve issues under pressure and ensure minimal downtime. WHY AVERRO? Averro is an equal opportunity employer, and we are committed to diversity, equity, and inclusion in the workplace. All qualified applicants will receive consideration for employment, regardless of criminal histories, consistent with legal obligations. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. View our privacy policy here: *******************************************

Position : GCP System Engineer - AI Contact Center:: Issaquah, WA (Hybrid, 3 days onsite per week):: Hire Type: Contract (C2C/W2) Project description We are seeking a highly skilled GCP System Engineer to manage the operational stability, configuration, and deep-level integration of the Google Contact Center AI (CCAI) platform and its related ecosystem. This role is crucial for implementing and maintaining core contact center functionalities, including call routing, WFM integration, and seamless channel connectivity between Google CES and Salesforce. Key Responsibilities Contact Center Operations & Telephony Call Setup & Routing Implementation: Configure, test, and maintain the end-to-end call setup process within the Google Contact Center AI Platform, ensuring high availability and low latency. Routing Logic Deployment: Implement complex, skill-based, and data-driven call and chat routing logic based on directives from the Architecture team and business requirements, ensuring optimal customer experience. Voice and CTI Management: Manage the integration points between the Google CES platform and underlying CTI/telephony infrastructure, troubleshooting connectivity and quality issues (e.g., SIP, web RTC). Workforce Management (WFM) Setup: Lead the technical setup, configuration, and ongoing maintenance of the Verint WFM integration with the Google CES platform, ensuring accurate data exchange for forecasting, scheduling, and adherence monitoring. Channel & Application Integration Salesforce Channel Integration: Implement and manage the technical channels (e.g., APIs, connectors) that enable real-time and historical data exchange between Google CES (Dialogflow, CCAI) and Salesforce Service Cloud for unified agent views and case creation. External API Integration: Configure and secure API endpoints to facilitate the real-time consumption of data from external systems (e.g., knowledge bases, order systems) to enrich conversational flows. System Health & Monitoring: Establish and manage comprehensive monitoring, alerting, and logging systems (using GCP Operations Suite/Stackdriver) for all contact center components, proactively identifying performance bottlenecks and stability risks. Agentic AI Configuration & Support Agentic AI Setup: Execute the configuration and deployment of core AI agents (Dialogflow CX/ES) and other Agentic AI components, ensuring they meet operational standards for reliability and performance. AI Integration & Tuning: Configure and maintain the technical integration of Agentic AI with enterprise knowledge bases (via Vertex AI Search/Gen AI) and the designated external APIs to provide accurate and relevant responses. Incident Response: Serve as the Tier 2/3 escalation point for operational issues related to call routing failures, integration errors, and WFM data discrepancies. Required Skills and Experience 12+ years of hands-on experience in a System Engineering or CTI/Telephony-focused role within a Contact Center environment. Direct experience with the technical configuration of Google Contact Center AI (CCAI) / Customer Engagement Suite (CES). Proven expertise in setting up and troubleshooting call routing, queueing, and CTI integration logic. Experience with the technical setup and data mapping for Verint Workforce Management (WFM) or a similar enterprise WFM system. Strong understanding of API integration concepts (REST/SOAP) and secure data transmission protocols. Proficiency with GCP services relevant to operations (e.g., Compute Engine, Cloud Load Balancing, Monitoring/Logging).

Freelance Independent work in IT Developers, Graphic Designers, Data Analyst services online. Remote and or location work on a freelancer online platform. Need a smart phone and lap top or desk top computer to perform work. We provide a platform and you work for various clients independently on a freelance contract hire basis.

We are Hiring Sr. Data Analyst in Charlotte NC for our direct client. Need Local Folks only. Experience with BANKING/FINANCIAL SERVICES CLIENTS IS MANDATORY. Pay range - $40-$45/hr Required Skills:- • Bachelors or Master's degree in Computer Science, Data Engineering, Information Systems, or related field. • 6+ years of experience in data analysis, modeling, and supporting complex data ecosystems. • Hands-on experience with GCP, BigQuery, SQL, and Python. • Proficiency in SQL, Spark, and ETL/ELT processes. • Familiarity with JSON and semi-structured data handling. Understanding retail banking data flows and regulatory requirements. • Strong problem-solving skills and ability to communicate insights to technical and non-technical audiences. Key Responsibilities • Perform advanced data analysis, including trend identification, forecasting, and segmentation. • Design and maintain logical and physical data models aligned with business requirements and compliance standards. • Apply strong knowledge of data warehousing principles, including Fact and Dimension tables, Star and Snowflake schema modeling. • Manage structured and semi-structured data formats (e.g., JSON). • Gather and document data requirements for building enterprise data warehouses, data marts, and BI solutions. • Collaborate with product managers and stakeholders to define KPIs, metrics, and reporting standards. • Ensure data quality, lineage, and maintain an organizational data glossary across all assets. • Document requirements for data models, pipelines, and ETL/ELT processes.