The ERP Process and Functional Subject Matter Expert (SME) provides structured discipline to guide and direct business analysis, business rules, processes and capabilities implementation for the technology stack employed by Helix Traffic Solutions (HTS) in delivering value to its people, customers and suppliers. This role provides the necessary insights and direction to deliver to the Enterprise Resource Planning (ERP) platform, Oracle NetSuite, as well as related systems implementation teams, of which the SME is an integral component, the expected value to HTS's people, customers and suppliers. The SME will integrate their work effort with all implementation teams as well as support the post-implementation of any process and technology solutions.SME is expected to work alongside any third-party contractors and consultants and provide the enterprise's view in developing needs assessments and business requirements as well as potential solution configurations. The SME role is expected to be a full-time position.
Duties/Responsibilities:
Subject Knowledge
Demonstrated understanding of end-to-end business processes, spanning customer engagement, quoting, contracting, fulfillment, billing, and post-delivery support
Ability to recognize how core processes vary by business model, including both product-based and service-based operations such as traffic control services, maintenance programs, construction projects, and long-term service contracts
Strong grasp of key operational and financial performance metrics, including sales pipeline health, service utilization, project profitability, and customer satisfaction indicators
Comprehensive understanding of how enterprise applications and systems integrate-for example, CRM, ERP, finance, marketing automation, and customer service platforms-to enable seamless data flow and process visibility across the organization
Proven ability to collaborate with cross-functional stakeholders to gather requirements, define future-state processes, and document system and reporting needs that align with business objectives
Project Engagement
Collaborate closely with business and functional leaders, IT teams, and key stakeholders to define and document end-to-end business requirements-encompassing sales, service delivery, inventory, operations, and financial processes-to ensure data and system design align with enterprise goals
Identify process improvement opportunities and recommend technology-enabled solutions that enhance efficiency, standardization, and scalability across departments
Ensure selected technologies support core business processes such as lead and opportunity management, quoting, order processing, work order management, fulfillment, and invoicing
Validate that technology solutions also enable field and operational processes, including scheduling, dispatch, resource allocation, route optimization, and field data capture
Serve as a key Subject Matter Expert (SME) in configuring technology solutions to meet cross-functional business needs, maintaining alignment between process design, data flow, reporting, and compliance requirements
Conduct comprehensive end-to-end testing of business scenarios-spanning quote-to-cash, procure-to-pay, and plan-to-fulfill-identifying and resolving issues to ensure functionality meets real-world business expectations
Lead and participate in User Acceptance Testing (UAT), ensuring workflows perform as intended across modules (e.g., quoting, work orders, inventory, costing, reporting)
Design and manage UAT test cases and success criteria, ensuring validation of both functional and data integrity
Partner with other functional leads to ensure accurate and seamless data integration across systems for job costing, inventory tracking, and financial reporting
Collaborate with business partners to ensure e-commerce, customer portal, and external system integrations align with standardized data and operational models
Document pre- and post-implementation process maps, illustrating the evolution from current to future-state workflows
Proactively identify and communicate business or project risks, recommending mitigation strategies and sustainable process solutions
Promote the adoption of standardized, out-of-the-box ERP functionality over customizations to preserve long-term system integrity and upgradeability
Contribute to the development of training materials and user enablement frameworks, ensuring operational readiness and consistent adoption of the new processes and tools
Ongoing efforts for Sales Operations SME:
Support Day-to-Day Operations: Oversee daily operations of live ERP functionalities, ensuring system stability, data integrity, and efficient business process execution across all integrated functions (sales, service, operations, finance, and supply chain)
Continuous Process Optimization: Lead ongoing evaluation and enhancement of end-to-end processes-such as lead-to-cash, order-to-fulfill, and project-to-invoice-ensuring alignment with evolving business objectives and industry best practices
Data Stewardship Leadership: Provide direction and governance for data stewardship activities, ensuring consistent management of master and transactional data across domains (customers, vendors, items, pricing, and financials). Promote standards that enhance accuracy, compliance, and enterprise reporting quality
Accountability & Financial Integrity: Champion accountability in data entry, process adherence, and financial reporting. Partner with Finance and Operations teams to reinforce transparency, traceability, and compliance with internal controls and audit requirements
Stakeholder Support & Documentation: Serve as a second-line support and escalation point for end users, providing documentation, troubleshooting guidance, and process insights to maintain efficient and compliant operations
ERP & Technology Awareness: Stay informed on ERP platform updates, new features, and integration capabilities that impact operational, financial, or field service processes. Evaluate their applicability for continuous improvement
Innovation & Enhancement Recommendations: Identify and propose enhancements, automation opportunities, or feature adoption that increase productivity, streamline workflows, and drive business value
Change Management Enablement: Support organizational readiness for new releases or process changes by coordinating communications, impact assessments, and user adoption strategies across business units
Training & Knowledge Transfer: Develop and deliver ongoing training programs, user guides, and quick-reference materials to sustain competency and promote a culture of continuous learning across the enterprise
Data & System Integrity Validation: Coordinate regression testing and validation activities during ERP upgrades, patches, or configuration changes to ensure seamless operation and accurate data flow across dependent processes
Collaborate and foster teamwork across functional team, departments, and stakeholders
Any other duties as determined by the VP of ERP
Skills and Qualifications:
Education: Bachelor's degree in Computer Science, Finance, Business Administration, or related field. A master's degree and professional certifications are a plus but not required.
Experience:
5+ years of experience in data management or systems administration as a practitioner
3+ years of experience with ERP systems implementation and upgrade projects, preferably with specific Oracle NetSuite, Dayforce HRIS, and Microsoft Power BI experience a plus
Strong team leadership and team dynamics
Proven ability to work across functional teams and interact with senior leadership
Technical Skills:
Strong understanding of ERP platforms and modules (financials, HR, supply chain, etc.)
Strong capability in people-oriented change management of technology implementations
Familiarity with database management, system integrations, and data migration processes
Familiarity with system administration, configuration, and user management
Leadership and Communication:
Strong project activity and task management skills with experience using predictive and/or adaptive methodologies
Excellent written and verbal communication skills to interact with all levels of the organization
Ability to translate technical concepts into business terms for non-technical stakeholders
Problem-Solving:
Strong analytical and problem-solving skills to address system issues and user concerns
Ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment
Certifications:
Certifications related to specific ERP platforms (e.g., SAP, Oracle, Microsoft Dynamics) are highly desirable
Key Performance Indicators (KPIs) for the Process and Functional Analysis
ERP project delivery on time, on scope, and within budget
User satisfaction and adoption rates allow productivity gains within 60 days of system launch.
Data accuracy and integrity metrics.
Number of or severity of system issues resolved within defined SLAs (TBD during the program design based on current baseline)
System uptime and performance
$73k-102k yearly est. 2d ago
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Maintenance Systems Manager
SK Food Group Inc. 4.4
Systems analyst job in Cleveland, TN
Hungry for a new career?
Imagine...working for a company that knows that its people are the key to its success in the marketplace. A company in which achieving extraordinary results and having stimulating work experience are part of the same process.
We cultivate and embrace a diverse employee population. We recognize that people with diverse backgrounds, experiences and perspectives fuel our growth and enrich our global culture. We are looking for an individual who enjoys working in a fast-paced, team-oriented environment, likes to be challenged, and values the opportunity to make a difference.
We are looking for a Maintenance Systems Manager at our newly built Cleveland, Tennessee facility that provides leadership and direction to the plant maintenance department. Responsible for plant maintenance including facilities, utilities and operations in order to successfully reduce downtime and assure peak plant efficiencies.
RESPONSIBILITIES:
Responsible for repair, maintenance, and installation of machines, tools, and equipment in manufacturing operations.
Eliminate all causes of failure and ensure full useful life in coordination with daily maintenance.
Schedule repair, maintenance, and installation of equipment to ensure continuous production operations.
Inspect operating machines and equipment for conformance with operational standards.
Review production, quality, and maintenance reports and statistics to plan and modify maintenance activities.
Utilize OEE tracking system to establish proactive strategy to reduce downtime.
Manage the activities based in OEE software package, by assigning owners within your department and assure completion.
Prepare and operate within established maintenance operating budget and monitor departmental expenditures.
Direct plant capital spend and projects to completion and coordinate with appropriate vendors.
Assist with planning and cost estimates for annual and longer term capital budgets.
Lead the Maintenance Systems team to include motivating, training, performance and development.
Responsible for all maintenance department metrics.
Lead, manage and direct all activities for Planned Maintenance Pillar.
Maintain complete equipment maintenance records and Preventative Maintenance (PM) schedules.
Assess and recommend Preventative Maintenance enhancements to new or existing PM schedules.
Direct all aspects of building operations including maintenance, repairs, and renovations.
Supervise the completion of work through review of reports, frequent site inspections and conferences with operations and vendors regarding electrical & plumbing equipment, HVAC systems, electric motors, ventilating fans, air conditioning and electrical control units.
Establish criteria for assessing the quality of work performed by associates and contractors.
Investigate the condition of buildings, equipment and grounds, and recommends improvements in the facilities to ensure that needs are met.
Promote safety throughout the entire maintenance organization.
Ensure building and equipment meet OSHA and State regulatory requirements.
Supervises the Maintenance Systems department. Provides indirect guidance to other departments and contractors, as necessary.
Other duties as assigned.
Regular and predictable attendance is an essential function of this position.
QUALIFICATIONS:
Bachelor's degree in Industrial Engineering or equivalent field, and at least eight years of related experience and/or training in a food or food related industry; or equivalent combination of education and experience. A minimum of five years of experience in food plant maintenance leadership role is preferred.
Professional Engineers license or Engineer-in-Training license is a plus.
Must be computer literate; experienced in using computer software applications such as CAD, Microsoft Excel, Word, PowerPoint, MS Project Management, etc.
Must have complete understanding of PLC and logic controls for high speed operating equipment.
Basic accounting knowledge preferred.
Ability to lead teams and achieve results through resources.
Broad knowledge & experience in project management & facilities administration with demonstrated ability to manage projects and personnel.
Ability to repair downed equipment in a fast-paced, time critical environment.
Ability to interact with all levels of the organization.
Excellent written and verbal communication skills along with superb time management and project scheduling skills.
Excellent administrative and follow up skills to achieve successful maintenance and repair programs.
Knowledge of local/state/federal environmental regulations
Must be willing to work shift schedules when applicable to support the needs of the business.
BENEFITS:
SK Food Group provides competitive salaries and a wide variety of benefits including programs that provide for your health and welfare, help you prepare for retirement and truly enable you to balance your work and family life.
Medical, Dental & Vision Insurance
Associate Bonus Programs
Family & Friends Referral Bonuses
DailyPay - Access Earned Pay Sooner
401k Retirement Plan with company match
Paid Time Off and Paid Holidays
Paid Parental Leave
Health & Dependent Care Flex Spending Accounts
Dependent scholarship opportunities
Educational Tuition Assistance
ABOUT US:
Established in 1943, the SK Food Group is a leader in the food manufacturing and wholesale food sales industry. We produce a complete line of products for many different market segments including retail, convenience stores, vending and the transportation industry. In addition, we pride ourselves on the sub-contract manufacturing and private labeling capabilities our company offers to customers throughout the United States. Please visit ************************** for more information.
$90k-120k yearly est. 4d ago
Business Analyst
Staffsource 4.2
Systems analyst job in Maryville, TN
The Business Analyst works closely with business partners to define requirements, build use cases, and identify opportunities for process and system improvement.
This role bridges the gap between business teams and IT, translating ideas into actionable technical requirements and ensuring solutions align with organizational goals and technology standards.
As a key member of the Information Technology team, the Business Analyst supports project success from discovery to delivery, with responsibilities spanning requirements gathering, process design, documentation, and testing.
Key Responsibilities
Assess business requirements and develop an understanding of current-state processes through interviews, workshops, and observations.
Document requirements and user stories using Agile methodologies and standard tools such as a Requirements Traceability Matrix.
Create detailed process designs, business rules, and flow diagrams using Visio or similar tools.
Develop and execute test scenarios and cases for system and integration testing.
Partner with Project Managers and business stakeholders to ensure deliverables meet scope, schedule, and quality expectations.
Participate in user training sessions and assist in creating user documentation and reference materials.
Collaborate with product owners, program managers, and IT teams to ensure alignment between business goals and technical delivery.
Identify and implement process improvements and support change management efforts.
Serve as a liaison between business and technology teams to ensure clear communication and issue resolution.
Support resource planning and contribute to complete, actionable project plans.
Additional Business Analyst II Responsibilities
Author test plans and test cases for integration and release testing using Azure DevOps or comparable tools.
Configure or provide guidance on the use of third-party software to meet operational needs.
Collaborate to produce technical specifications for system enhancements and new functionality.
Act as a Project Manager for smaller initiatives.
Develop integration test scenarios for multi-system solutions.
Support governance, documentation, and change management for all related business processes.
Qualifications
Bachelor's degree in Computer Science, Business Administration, or a related field.
2-4 years of experience in a business analysis or similar role supporting sales, marketing, service, or enterprise systems.
Experience delivering mobile applications, learning management systems, or commerce platforms.
Familiarity with Agile principles and working with third-party software partners.
Knowledge of process improvement methodologies and the software development lifecycle.
Preferred experience in manufacturing or enterprise environments.
Familiarity with industry standards such as BABOK, PMBOK, or PMI Requirements Management best practices.
Certifications such as CBAP or PMI-PBA are a plus.
Strong analytical, communication, and interpersonal skills.
Ability to manage multiple priorities in a fast-paced environment and collaborate effectively across teams.
Core Competencies
Analytical problem-solving and process modeling.
Clear communication and documentation skills.
Collaboration and adaptability across cross-functional teams.
Self-starter who motivates others to meet goals and innovate.
Commitment to continuous learning and professional development.
$60k-81k yearly est. 2d ago
Business Analyst
Diversified Recruitment Services, LLC
Systems analyst job in Lebanon, TN
The Business Analyst will be responsible for accumulating data to support the business. Manage a data warehouse and create meaningful dashboards for access to the pertinent data. Analyze inventory levels and sku's for best inventory mix based upon sales and forecasts. Analyze market data to provide to provide support for wholesale and OEM sales. Analyzing data to advise actions to be taken by all departments.
ESSENTIAL JOB FUNCTIONS
Support management of projects and strategies through market and data analysis
Develop a network and process to collect market data
Analyze market data (pricing and volume) for sales and margin opportunity
Review sales and margin performance data to uncover sales opportunities.
Responsible for recurring management reporting including department reports and business variance analysis.
Support the strategic planning and strategic initiatives by providing financial planning and modeling skills.
Support Plant operating team through daily/weekly/monthly performance metric consolidated KPI reporting.
Business analytics on an ad hoc basis.
Manage the Continuous Business Process Improvement projects. Reporting and monitoring progress to management and Continuous Improvement Team.
Manage new program engineering release process.
Standardize pricing processes and support the implementation of new systems: ERP and MRP.
Working with the IT department support data warehouse with Dashboards for access to relevant data to be used by all departments.
Work with the IT department to upgrade the QAD MRP system to the new version of QAD.
REQUIREMENTS
Education:
Bachelor's degree in IT Data Analytics or Business preferred
1-3 Years of business analysis
1-3 Years MRP experience
1-3 Years of Data Mining Experience
Advanced skill level in MS Office Suite; Excel, Word, PowerPoint, Databases (MS Access, SQL)
Demonstrated ability to take on several tasks at once and follow-up on open items until resolution.
Excellent Analytical Skills
$56k-78k yearly est. 3d ago
Product Owner / Business Systems Analyst
Synergy Business Consulting, Inc.
Systems analyst job in Nashville, TN
This role bridges Operations and Technology by understanding the needs, constraints, and priorities of both. The individual investigates and analyzes operational problems and requirements, then designs solutions that align with product strategy while remaining within technical boundaries.
Location
Remote (United States)
Key Responsibilities
Essential Functions
The following responsibilities are representative but not all-inclusive:
Translate product strategy into clear, actionable user stories that can be understood by operational stakeholders, developers, and QA teams.
Produce supporting artifacts such as wireframes, data flows, workflows, and documentation.
Collaborate with cross-functional teams to identify user needs and ensure solutions meet customer expectations.
Oversee all stages of product development, from design through delivery.
Review daily progress and adjust the product backlog as needed.
Partner closely with Product Management to prioritize the backlog in alignment with the product roadmap and maintain roadmap accuracy throughout execution.
Interpret product requirements, evaluate solution options, and collaborate with engineering and architecture teams to assess technical feasibility and constraints.
Analyze existing and proposed business models and data flows; communicate findings to operational, product, and engineering stakeholders.
Contribute to the design of efficient, scalable, and cost-effective solutions.
Support the design and migration to new platforms and systems.
Oversee the creation of detailed technical user stories.
Contribute to user guides and manuals.
Deliver data models, including entities and attributes used by existing systems.
Create and maintain data dictionaries.
Oversee data migration mapping and validation.
Define and deliver both functional and non-functional requirements, including business rules.
Create wireframes, storyboards, and workflow models.
Mentor peers by sharing best practices and subject-matter expertise.
Maintain regular and reliable attendance.
Perform other duties as assigned.
Support organizational core values and foster a culture of diversity and inclusion.
Position Qualification Requirements
Education
Bachelor's degree in a related field or equivalent professional experience.
Experience
Minimum of ten (10) years of experience in a Product Owner or similar role.
At least three (3) years of experience working with Agile/Scrum teams.
Skills and Abilities
The following skills are representative but not all-inclusive:
Strong knowledge of data analysis, including SQL, ER diagrams, and related tools (preferred).
Ability to quickly learn and adapt to new technologies.
Experience creating UI mockups and prototypes.
Proven ability to write clear, effective user stories for development teams.
Excellent written and verbal communication skills.
Strong organizational and planning capabilities.
High attention to detail.
Effective conflict resolution and facilitation skills.
Ability to build and maintain collaborative relationships at all organizational levels.
Flexibility in a fast-paced environment with changing priorities.
Strong critical thinking and problem-solving skills.
Customer-focused mindset.
Ability to mentor and develop other Product Owners.
$56k-78k yearly est. 3d ago
IT Operations Center Analyst
Medasource 4.2
Systems analyst job in Nashville, TN
ITOC Analyst - Operations Center
Our client is seeking a ITOC Analyst to join their Data Center Operations team on a contract basis. This role serves as the front line of support for monitoring, maintaining, and troubleshooting mission-critical data center infrastructure. The ideal candidate is hands-on, detail-oriented, and comfortable working in a 24/7 operations environment supporting both facility and IT infrastructure systems.
Key Responsibilities
Monitor and support data center physical facilities, including power, cooling, and environmental systems
Perform hardware and server deployment, replacement, and troubleshooting
Conduct preventative maintenance, routine inspections, and health checks on data center infrastructure
Troubleshoot and resolve issues related to electrical and mechanical equipment
Support and maintain network infrastructure, including cabling, racks, and patching
Respond to incidents, alerts, and tickets as part of an operations center / NOC-style workflow
Document work performed and escalate issues appropriately to engineering or facilities teams
Adhere to operational procedures, safety standards, and change management processes
Required Qualifications
Experience working in a data center, NOC, or critical facilities environment
Hands-on experience with server hardware, rack/stack, cabling, and break/fix
Working knowledge of electrical and mechanical systems in a data center setting
Ability to follow runbooks, procedures, and safety protocols
Comfortable working shifts, on-call rotations, or non-standard hours if required
Preferred Qualifications
Experience with mission-critical environments (healthcare, financial services, enterprise IT, etc.)
Familiarity with monitoring tools, ticketing systems, or CMDBs
Basic understanding of networking concepts (switches, patch panels, fiber/copper)
Certifications such as CompTIA A+, Network+, or data center-related training (nice to have, not required)
$68k-89k yearly est. 2d ago
Inventory/ Operation Analyst (Entry Level; Prefer Korean Speaker)
LX Pantos Americas
Systems analyst job in Clarksville, TN
MAJOR ROLES & RESPONSIBILITIES:
Performs required count of all Warehouse Goods to ensure optimal inventory levels
Prepares and runs all Daily Reports and files them appropriately
Identifies trends and processes impacting Inventory Control and communicates to warehouse management while making recommendations for process improvements
Look for missing products in storage locations by inventory transaction history through system
Research and resolves all discovered inventory discrepancies and notifies warehouse management when a resolution is not available
Supports a variety of tasks such as sorting specific inventories for projects and monitors service levels and breaks down deals.
Communicate with stakeholders to handle inventories between warehouse and other departments
Performs other tasks as determined and assigned by Warehouse Management
REQUIREMENTS:
Strong communication skills
Ability to manage multiple tasks and prioritize time sensitive situations in a fast-paced environment
Excellent problem solving and analytical skills
HOURS
Monday to Friday, 6:45 AM - 5:30 PM CST
$38k-57k yearly est. 19h ago
Operations System Analyst, FT, Days
Prisma Health 4.6
Systems analyst job in Maryville, TN
Inspire health. Serve with compassion. Be the difference.
Works with Practice Managers, Physicians, and departmental leadership to resolve EMR, technical and workflow issues, ensuring efficient and effective operations across all Prisma Health Ambulatory sites. Ambulatory locations include but are not limited to: Medical Group practices, Rural Health Clinics, Ambulatory Surgery Centers, Ambulatory/Retail Imaging Centers, and hospital operated outpatient clinics. This role involves building and customizing templates, optimizing scheduling, educating staff, and troubleshooting issues. Collaborates with managers and various Epic teams to ensure the correct workflows are used and assists with reporting and clerical workflow issues. Supports transformational activities, and partners to roll-out standardized education and initiatives for leaders and team members. This role is integral to all initiatives related to Ambulatory Access, a key operational priority for Prisma Health.
Essential Functions
All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
Epic and Workflow Support: Resolve issues with Epic and workflows, and coordinates with the appropriate Epic Cadence, Ambulatory and MyChart teams for assistance when necessary.
Template Building and Scheduling Optimization: Create and customize templates for all Ambulatory Epic Departments, individualized for each provider's needs while confirming access standards are met. Ensure visit types and lengths are mapped correctly to optimize scheduling efficiency using solutions view.
Team Member Education and Assistance: Educate and assist departmental leadership and team members with referral transcription and scheduling workflows to guarantee efficient use of schedulers' time.
Decision Tree Development: Collaborate with practice/site operational and physician leadership to build scheduler and patient-facing decision trees to decrease scheduling errors and increase patient access by allowing patients to schedule new and established patient visits with scheduling staff or through MyChart.
Administrative Workflow Support: Provide assistance with any administrative workflow issues, including eCheck, Welcome Tablet Workflows, and Patient Entered Data Questionnaires in Epic. Additionally, conduct in person assessments to observe current workflows and make recommendations for optimization.
Reporting Support: Assist with most reporting questions and build various reports in Slicer Dicer and Workbench Reports.
Incident and Service Requests- Manage and respond to Incident and service requests.
Performs other duties as assigned.
Supervisory/Management Responsibilities
This is a non-management job that will report to a supervisor, manager, director or executive.
Minimum Requirements
Education - Bachelor's degree in healthcare, information technology or related field of study.
Experience - Three (3) years of experience in a physician practice with three (3) years of experience in EPIC or integrated EMR experience.
In Lieu Of
Equivalent combination of work experience, education, and training may be considered.
Required Certifications, Registrations, Licenses
NA
Knowledge, Skills and Abilities
Computer skills (Proficiency with Microsoft Office products).
Presentation skills
Communication skills
Interpersonal skills
Ability to multi-task
Knowledge of clinical and operational workflows
Project management skills - Preferred
Work Shift
Day (United States of America)
Location
Blount Memorial Hospital
Facility
7001 Corporate
Department
70019137 Informatics BT
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
$78k-101k yearly est. 3d ago
Senior Payer Analyst
Trilliant Health 4.5
Systems analyst job in Brentwood, TN
The Senior Payer Analyst supports Trilliant Health's payer clients as well as clients leveraging health plan price transparency and reimbursement analytics. This role will work with internal teams to provide the necessary support and ensure the best performance and execution of all client-related initiatives with an emphasis on Trilliant Health's Payer Analytics Solution. An understanding of the healthcare arena is vital for this role.
Primary Duties & Responsibilities:
Serve as the day-to-day, tactical project manager for internal initiatives, client implementation, and monthly refresh cycle.
Provide coordination, monitoring, and communication of projects and programs managed by the Strategic Resource Group.
Assist with the development of standard reporting templates from the Trilliant Health analytics platform.
Demonstrate an understanding of healthcare claims and the claims submission process.
Demonstrate an understanding of the payer - provider relationship.
Experience with payer contracting and/or payer finance.
Providing insights into Payer KPIs and key metrics.
Interface with multidisciplinary teams throughout the organization to further the positive impact our products have for our customers.
Schedule departmental meetings; assist in the preparation and distribution of meeting agendas and materials.
Complete a variety of special projects including creating PowerPoint presentations, financial spreadsheets, special reports, and agenda material.
Requirements:
Bachelor's degree in Business, Healthcare Administration, Finance or equivalent in experience
Experience and understanding of the business side of healthcare
Experience with payer contracting and/or payer finance
Proven working experience as a data analyst or business data analyst
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
High level of computer knowledge: PowerPoint, Outlook, Excel, Word, and the aptitude to quickly learn new programs
Ideally Tableau, Databricks, Azure and coding experience
Trilliant Health Benefits:
Comprehensive health benefits package
401(K)
Flexible PTO
Equity
*We are unable to provide visa sponsorships for this role.
About Trilliant Health:
Trilliant Health is a high-growth, healthcare technology company. We are on a mission to be the most trusted advisor, dependable partner and provider of analytic insights to key stakeholders in the health economy enabling them to maximize return on invested capital. We do that by providing education and expertise through thought leadership, evidence-based strategy, and predictive analytics. We are looking to grow our team as we strive to influence positive change in healthcare by disrupting the status quo and promoting improved decision-making.
$69k-96k yearly est. 4d ago
IT Systems Analyst
Firstbank 4.6
Systems analyst job in Lexington, TN
Supports applications and projects across IT and provides a high level of customer support to users across multiple sites.
Essential Duties and Responsibilities:
Design, install, configure, maintain and perform integration tests of supported applications
Work with Info Sec to implement and support designated application user controls.
Conduct research and evaluate new IT technologies for potential application deployment
Troubleshooting application issues including hardware, software and user access errors
Work to increase efficiencies and security of existing applications
Assist with ATM monitoring and technical support
Ability to work outside of normal business hours when required for application updates and implementations
Continuing education on all supported applications
Demonstrate effective interpersonal skills necessary to interact positively with internal customers and Team members
Adherence to bank defined Policies and Procedures
Qualifications:
Education and/or Experience:
Bachelor's Degree in similar field or experience in IT or business environment in lieu of degree
2+ years of experience in IT or business environment
Previous customer support experience with either internal or external customers
Skills and Abilities:
Proven history of completing tasks with minimal direction
Strong written and documentation skills
Possesses advanced analytical and problem-solving skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor. FirstBank in an Equal Opportunity Employer, including disability.
$93k-117k yearly est. Auto-Apply 60d+ ago
IT Systems Analyst Specialist
Apidel Technologies 4.1
Systems analyst job in Memphis, TN
is Contract to Hire and Prefers Memphis, TN; Irving, Tx; May consider remote Manager's Notes: Experience in gathering and documenting requirements related to enterprise initiative projects, system migrations or upgrades, or data warehousing and visualizations
Good knowledge and professional expertise of PL/SQL
Working experience with SAP BO, SAP HANA, Oracle Exadata, or Power BI is an added advantage
Primary Purpose:
To review, analyze and document software requirements and to lead the business analysis phase for projects.
Essential Functions And Responsibilities:
Leads the requirements management efforts for projects; takes ownership of the business analysis role throughout the project. Identifies and understands stakeholders; initiates and facilitates meetings and discussions with stakeholders as appropriate. Works with project managers, project requestors, operations, business representatives, IT representatives and clients to ensure complete understanding of software requirements. Produces project requirements documentation, including written documents, process diagrams, report mock-ups, wire frames and other documentation as required using standard templates. Meets deadlines and manages work to timelines.
Additional Functions And Responsibilities:
Performs other duties as assigned. Supports the organization's quality program(s). Travels as required.
Qualifications:
Education & Licensing Bachelor's degree required; major in computer science field preferred. Experience Five (5) years of related experience or equivalent combination of education and experience required. Experience in multi-line claims management processes and system requirements preferred.
Skills & Knowledge:
Knowledge of third party administration and claims management business and technology
Oral and written communication skills PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Excellent negotiation skills
Ability to work in a team environment
Ability and willingness to take initiative
Ability to meet or exceed Performance Competencies
Work Environment
When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking
Note:
Credit security clearance, confirmed via a background credit check, is required for this position. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Requirements:
This position is Contract to Hire and Prefers Memphis, TN; Irving, Tx; May consider remote.
$66k-93k yearly est. 5d ago
System Database Administrator(XIN001_JB94)
Xinnovit
Systems analyst job in Nashville, TN
Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive with the help of innovative technologies. We empower our clients to respond faster and more intuitively to changing market dynamics.
The business environment is complex, often under significant constraints and pressures from various sources. We have the knowledge, experience and capabilities to provide our clients the tools they require to achieve better, faster and effective transformation that make them the leaders in their industry.
Our Goals Are:
• To use our expertise to the benefit of our clients and partners through open communication and collaboration.
• To ensure sustainable and profitable long-term growth.
• To provide a return on investment to shareholders.
• To promote employee development.
Job Description
Prior experience performing Mainframe DB2 tasks and activities
Additional Information
All your information will be kept confidential according to EEO guidelines.
$62k-84k yearly est. 1d ago
Computer System Analyst I
Cyber Security Analyst I In San Diego, California
Systems analyst job in Clarksville, TN
Abacus Technology is seeking a Computer SystemsAnalyst to provide technical support for Fort Campbell. This is a full-time position.
Responsibilities
Provide routine troubleshooting and maintenance of IT hardware including servers, clients, printers, network hardware, etc.
Provide routine troubleshooting of IT software, TCP/IP configuration, operating systems errors, etc.
Verify server and client configurations and interfaces with local Information Assurance (IA) and networking entities for network connectivity.
Re-image IT systems into server and client computers IAW DoD standards and agency guidelines to include all post-installation tasks.
Provide system administration for IT software.
Support and maintain telecommunications systems.
Prepare and facilitate secure and unsecure video teleconferences utilizing Government owned and provided equipment.
Troubleshoot system hardware and software problems.
Configure, apply, and troubleshoot software upgrades.
Provide research and analysis of systems problems, and coordinate with the technical staff to document findings and events.
Qualifications
6+ years experience in IT systems and technical support. Must be Security+ certified. Experience with computers, networks, systems analysis, automated systems design, data system interfaces, system development cycles and concepts, and information processing standards and methods. Experience identifying operational/processing problems, evaluating alternative approaches, adapting precedents and procedures, and planning and implementing or recommending resolution to resolve problems. Knowledge of capabilities and limitations of IT equipment and systems design methods and familiarity with network management and cyber security approaches and requirements to recommend improvements, evaluate alternate configurations, and develop concepts for modifications and future systems. Must have extensive experience with Windows Active Directory, DNS, TCP/IP, switch and router configuration, PKI, and SSL. Solid customer service skills, including good communication and the ability to demonstrate professionalism and strong customer service skills. Must be a US Citizen and hold a current Secret clearance.
Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.
EOE/M/F/Vet/Disabled
$58k-80k yearly est. Auto-Apply 60d+ ago
IT Systems Analyst Sr. - .Net/Mobile
North Star Staffing Solutions
Systems analyst job in Goodlettsville, TN
Req # : 74537BR | Type: Full Time | Posted: Today | Edited: N/A | Fee: 20.00% Percentage Computed On Base Salary salary minimum: $85,000 maximum: $115,000 target: $100,000 travel: No sponsor/transfer H1B and/or H-2B: sponsor/transfer work permits
industry: Retail
Job Description
Are you ready for an exciting career move? We''''re a fast moving $17.5 billion, Fortune 200 publicly-traded company with more than 11,000 stores and 12 distribution centers in 40 states, growing by hundreds of stores each year. We work in an energetic team atmosphere that leverages each person's strengths and maximizes potential. We are committed to attracting upbeat, talented, and motivated people who can advance our mission of "Serving Others."
Dollar General is seeking a mobile application architect/developer (Sr. SystemsAnalyst). The Sr. SystemsAnalyst - Store Systems, while reporting to the IT Project Manager, will function as a senior technical resource and Subject Matter Expert (SME) for application development and design heavily focused on Mobile platforms. The Sr. SystemsAnalyst will consult with business users and Project Managers to identify current operating procedures, clarify program objectives, and develop detailed specifications for new applications or changes to existing applications that further company goals and will also provide technical guidance to other team members, lead projects, and manage both internal and external resources to ensure deliverables meet time and quality constraints.
Duties and Responsibilities
· Architects, designs and codes in conformance to company SDLC procedures and best practices.
· Supports existing systems during business hours and on-call.
· Acts as technical liaison between business partners and Information Technology.
· Identifies technical enhancements and new development based on business needs.
· Coordinates and performs user technical training.
· Identifies and corrects systems flaws and/or procedural gaps.
· Ensures quality of development by other team members.
· Plans and tracks resources and tasks for projects.
· Ensures technical direction is understood and implemented appropriately.
· Mentors and guides new staff in all situations where initial and further education is needed or required.
Qualifications
· Demonstrable leadership skills with a record of attainment through others.
· Ability to be an active participant in a team setting that drives to discovering solutions in a collaborative manner.
· Ability to efficiently manage multiple efforts simultaneously with an excellent understanding of business processes and drivers.
· Ability to develop high quality code that is maintainable, structured, highly organized and self-documenting while ensuring code adheres to industry best practices and DG SDLC guidance.
· Ability to be flexible and efficient in time management while maintaining the ability to prioritize workload.
· Skills in Project planning and tracking using MS-Project understanding of the PM process.
· Demonstrable ability to hold effective meetings with above-average presentation skills.
· Capable of coordinating and directing outside resources.
· Excellent delegation and follow-up, with emphasis on adherence to deadlines while meeting department productivity standards.
· Displays excellent written and oral communication skills and performs work with consistency, accuracy and responsiveness.
· Proactively identify and communicate programming and/or design issues.
· Proactively identify business issues, research options, and recommend solutions while acting as liaison with business partners and other IT departments.
· Assist in determining technical direction for applications and development tools and assist in their selection and implementation.
Work Experience and/or Education
· A degree in Computer Science or demonstrated background included 8 or more years of relevant experience in applicable programming language.
· .NET Framework, ASP.NET, VB.NET, C#, WCF, WebAPI, SQL (SQL server and Oracle), Windows Forms, Web Services, HTML5, Mobile applications development, SSIS required.
· Database modeling and data architecture concepts such as OLTP and OLAP required.
· Win8.1 XAML .NET and MVC design pattern
Qualifications
Mobile application development
net framework
database modeling and data architecture concept such as OLTA or OLAP
Additional Information
All your information will be kept confidential according to EEO guidelines.
$85k-115k yearly 1d ago
Sr. Technical Analyst
Maximus 4.3
Systems analyst job in Nashville, TN
Description & Requirements Maximus is seeking a qualified Sr. Technical Analyst for multiple projects, current and upcoming. The qualified candidate will be involved in technical planning and assessment projects with multiple state agencies. The position requires the candidate to produce technical analyses, develop estimates, review and contribute to requirements for large systems-planning efforts in the Child Support, Child Welfare, and Integrated Eligibility (SNAP, TANF, Medicaid) public-sector domains. The individual will report directly to a Senior Manager. Maximus is a matrix-managed organization, which means the individual will have secondary reporting relationships to one or more Project Managers, depending on which projects they are assigned.
*This role is remote but requires working standard business hours in the US time zone of the client. This position is contingent upon award. *
Essential Duties and Responsibilities:
- Collaborate with project managers on various initiatives and projects to track progress and provide support as necessary.
- Support leadership in ensuring that the project is delivered to specifications, is on time, and within budget.
- Work closely with management and work groups to create and maintain work plan documents.
- Track the status and due dates of projects.
- Manage relationships with project staff responsible for projects.
- Produce regular weekly and monthly status reports that could include; work plan status, target dates, budget, resource capacity, and other reports as needed.
- Facilitate regular meetings and reviews.
- Adhere to contract requirements and comply with all corporate policies and procedures.
Job Specific Duties and Responsibilities:
-Perform duties independently under the direction of their direct manager and/or Project Managers on specific projects.
-Review project documentation and client materials and provide analysis of technical and business topics.
-Participate in client meetings and offer observations and insight of technical and business topics.
-Identify risk areas and potential problems that require proactive attention.
-Review artifacts and other project documents and identify potential gaps, inconsistencies, or other issues that may put the project at risk. Such artifacts and documents include but are not limited to:
*Application Lifecycle Management Plan
*System Security Plan
*System Architecture Document
*Database Development Plan
*Configuration Management Plan
*System Requirements
*Functional Design Documents
*Technical System Design
*Data Conversion and Migration Management Plan
*Deployment and/or roll-out plans
-Identify and escalate to the Senior Manager / Project Manager risks, alternatives, and potential quality issues.
-Attend interviews, focus groups, or other meetings necessary to gather information for project deliverables in accordance with the project scope of work.
-Attend project meetings with the client, subcontractors, project stakeholders, or other Maximus Team members, as requested by the Senior Manager / Project Manager.
-Complete project work in compliance with Maximus standards and procedures.
-Support team to complete assigned responsibilities as outlined in the Project schedule.
-Support all other tasks assigned by Senior Manager / Project Manager.
Minimum Requirements
- Bachelor's degree in related field.
- 7-10 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Requirements:
-Be available to work during standard client business hours. Projects may involve clients from any US time zone, so it is possible that work outside of the individual's local business hours will be required.
-Bachelor's degree in computer science, engineering, or science from an accredited college or university, or equivalent work experience.
-8+ years of progressive technical experience in technical disciplines and roles. E.g.:
*Software Developer to Architect to Manager
*Business Analyst to Project Manager to Senior Manager
-3+ years working on/with large Health & Human Services (HHS) system modernization projects, to include Child Support, Child Welfare, or Integrated Eligibility (SNAP, TANF, and Medicaid).
-Familiar with multiple computer languages.
-Familiar with mainframe technologies (e.g. CICS COBOL, NATURAL / ADABAS, VMS, etc.)
-Familiar with operating systems: Windows, Linux/UNIX, OS/X.
-Familiar with AI tools, capabilities.
-Familiar with databases and database tools: DB2, Oracle, MS SQL Server, TOAD.
-Strong command of cloud computing topics.
-Strong command of agile software development practices as well as waterfall development practices.
-Strong desktop software skills: proficient in MS Office, Excel, Word, Project.
-Ability to explain and communicate technical subjects to non-technical audiences.
-Ability to develop solutions to highly complex problems which require a high degree of ingenuity and innovation.
-Ability to ensure solutions are consistent with organization, client, and project objectives and constraints.
-Ability to develop advanced concepts, techniques, and standards requiring a high level of interpersonal and technical skills.
-Ability to work independently.
-Good organizational skills and the ability to manage multiple tasks and deadlines simultaneously.
-Strong interpersonal and team building skills, as well as an understanding of client relationship building are essential.
-Excellent verbal and writing skills and be comfortable working with customers.
-Ability to multi-task with supervision.
-Self-motivated fast learner.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
120,000.00
Maximum Salary
$
140,000.00
$77k-99k yearly est. Easy Apply 7d ago
Senior Technical/Systems Analyst -Sterling OMS (No H1B)
Sonsoft 3.7
Systems analyst job in Nashville, TN
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
Job Description
This position is responsible for analyzing and defining Enterprise Order Management, fulfillment, and Call Center systems, processes and user needs. This requires strong knowledge in IBM Sterling Order Management modules such as Platform, DOM, Supply Collaboration, GIV, Catalog Management and Reverse Logistics. .
II. Primary Duties and Responsibilities
Duties and Responsibilities
• Defines, analyzes, and evaluates existing business functions and processes and makes recommendations to management on opportunities for process improvements.
• Meets with business partners, project managers, and vendor partners to determine project scope and vision, set system goals, identify and resolve system issues, and lead prioritization of build items. Communicates changes, enhancements, and modifications to stakeholders so that issues and solutions are understood.
• Leads design sessions in prototyping new systems for the purpose of enhancing business processes, operations, and information process flow; documents risks and identifies mitigation strategies.
• Translates conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team. This includes creating process models, specifications, diagrams, and charts to provide direction to the team.
Minimum Qualifications (Education and Experience)
• 3 to 6+ years in Sterling Order Management Experience required.
• Experience in Retail is preferred.
• Experience with software devopment lifecycle (SDLC) methodology.
• Stronf Communication is a must
• Will lead daily sprint meetings in regards to sterling
• Good driving force and assertive personality
Knowledge/Skills/Abilities/Training/Systems
• Strong knowledge and technical acumen in supporting IBM Sterling Order Management's modules such as Platform, DOM, Supply Collaboration, GIV, Catalog Management and Reverse Logistics.
• Strong knowledge of the IBM Order Management System (IBM Selling and Fulfillment Suite of Applications 9.1 & above) and the Call Center is preferred.
• Strong skills implementing the IBM Selling and Fulfillment Suite including system architecture design, application functionality and design, development, testing, and deployment.
• Strong knowledge of Java concepts such as Core Java, J2EE, RCP, Spring, Struts and mark up languages(XML, XSL,HTML).
• Strong knowledge of WebSphere and/or Weblogic application servers.
• Strong knowledge of integration technologies such as TIBCO, MQ Series, JMS,and WMB.
• Strong skills writing complex queries using Oracle and SQL.
• Strong ability to define the technical design for solution hardware and software, hardware and software configurations, product extensions, interfaces, etc.
• Proficiency in MS Office Suite.
• Strong ability to work independently, work in a fast paced environment, and manage workload prioritization to deliver high quality work products on time with minimal direction.
• Demonstrated collaboration skills with the ability to handle conflict and to work with a distributed team.
• Strong communication skills, both written and verbal.
• Strong critical thinking skills with the ability to use proven problem-solving approaches to most solutions.
Additional Information
** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time.
Note:-
This is a
Contract job opportunity
for you.
Only
US Citizen
,
Green Card Holder
,
GC-EAD
,
H4-EAD, L2-EAD, OPT-EAD & TN-Visa
can apply.
No
H1B candidates,
please.
Please mention your
Visa Status
in your
email
or
resume
.
** All your information will be kept confidential according to EEO guidelines.
$86k-112k yearly est. 1d ago
Lead Financial Systems Analyst
Appcast
Systems analyst job in Lebanon, TN
Appcast is the global leader in programmatic recruitment advertising technology and services. With advanced technology, unmatched market data and a team of the industry's best recruitment marketers, Appcast's technology and services manage job advertising annually for enterprise clients across industries. Headquartered in Lebanon, N.H. with offices in the U.S., Canada and Europe. Appcast is part of the Stepstone group, a leading digital recruitment platform that connects companies with the right talent and helps people find the right job.
Job Description
The Lead Financial SystemsAnalyst will serve as the product owner and hands-on technical lead for Appcast's financial systems ecosystem, centered on Certinia (FinancialForce) and its connected platforms including Salesforce and related financial integrations. This role owns the architecture, configuration, and ongoing operations of the financial ERP environment, ensuring accuracy, automation, and scalability across all finance processes.
Working across Finance, Sales, Operations, and IT, this position will bridge business needs and system capabilities, driving operational efficiency through process improvement, system governance, and product roadmap ownership. The role combines strategic product management and direct technical execution, ensuring Appcast's financial infrastructure remains stable, compliant, and optimized for growth.
Job Responsibilities
Platform Ownership & Strategy
* Serve as the Product Owner for Appcast's Certinia platform, defining roadmap priorities and leading platform enhancements in collaboration with Finance, IT, and Operations.
* Own the end-to-end architecture, configuration, and performance of Certinia and its integrated Salesforce environment.
* Partner with Finance leadership to design, implement, and optimize systems supporting billing, revenue recognition, accounting, and financial reporting.
* Evaluate and plan platform upgrades, releases, and service packs, ensuring minimal business disruption and strong adoption.
* Manage relationships with Certinia, Salesforce, and consulting partners, ensuring platform best practices are followed.
System Administration & Technical Execution
* Perform hands-on configuration and administration of Certinia and Salesforce, including automations, workflows, roles, profiles, and permissions.
* Maintain data integrity and financial accuracy, including validation, data updates, and merges across connected systems.
* Design, manage, and optimize integrations between Certinia, Salesforce, and third-party platforms (e.g., Conga, Avalara, Stripe, Asperato) to ensure seamless data flow and process alignment.
* Oversee system security, compliance, and access controls, managing provisioning, auditing, and permissions for financial users and sensitive data.
* Develop and maintain custom financial reports and dashboards, ensuring accuracy, consistency, and actionable insights for Finance and leadership.
* Implement and manage change management, release processes, and testing protocols, ensuring quality control and traceability across environments.
* Proactively monitor system performance, resolving data or operational issues before they impact business processes.
* Provide first-level support for Certinia and Salesforce end-users, resolving incidents, troubleshooting issues, and assisting with system requests.
Month-End & Financial Operations
* Partner with Finance leadership to support month-end and year-end close activities, ensuring accurate and timely system-driven processing.
* Manage accounts receivable and accounts payable close within Certinia, ensuring proper posting, reconciliation, and reporting.
* Execute revenue recognition processes, including ensuring all PSA timecards are submitted, approved, and accurately reflected for proper revenue recognition.
* Complete manual billing data uploads, portal spend approvals, adjustments, background cash matching, posting, and batch emailing as part of the close cycle.
* Process and review credit requests, ensuring accuracy, approval compliance, and clear documentation of financial impact.
* Validate and process daily order entries from the Deal Desk and Purchasing teams, ensuring accuracy and readiness for Billing Central or PSA posting.
* Coordinate and support the Certinia Year-End Close process, managing reconciliations, system rollovers, and audit preparation in.
* Partner with accounting and operations teams to identify, document, and automate recurring manual month-end processes for efficiency and control.
Business Partnership & Process Optimization
* Partner with Finance, Sales, and Operations teams to streamline financial processes, enhance automation, and strengthen data flow across systems.
* Serve as the primary liaison to Finance leadership, advising on system improvements, data governance, and reporting strategy.
* Conduct training and enablement sessions for Finance and Operations users, ensuring adoption of best practices and proper use of Certinia and Salesforce.
* Stay current on new Certinia, Salesforce, and financial ecosystem releases, recommending innovative solutions that improve process efficiency and accuracy.
Qualifications
* Proven experience as a hands-on product owner or system administrator for Certinia (FinancialForce) and Salesforce.
* Deep understanding of Certinia modules, including Accounting, Billing Central, Fixed Asset Management, Order & Inventory Management, and Professional Services Automation (PSA).
* Background in Project Management, Information Systems, Finance, Accounting, or related field.
* Proficiency in system configuration, process automation (Flows, workflows), and data management.
* Knowledge of core financial areas, including GAAP accounting rules, standards, and procedures.
* Highly analytical and communicative, with a strong ability to translate business objectives into technical solutions.
* Strong attention to detail, organization, and capable of performing multiple complex tasks simultaneously and on tight deadlines.
* Ability to capture and fully understand the complete business end to end, as the Certinia system is interdependent on several other systems and business processes.
* Self-motivated with a hunger for continuous learning and improvement.
Education and Experience
* Bachelor's degree in Finance, Accounting, Information Systems, or Business Administration, or equivalent experience.
* 5+ years of experience in Financial Systems, Finance Operations, or ERP administration roles.
* 3+ years of hands-on Certinia (FinancialForce) administration experience required.
* 2+ years of experience with Salesforce Administration. Deep understanding of the Salesforce platform, as well as the ability to teach basic Salesforce functions.
* Experience with financial integrations and automation, including API or managed connectors.
* Demonstrated success owning and enhancing ERP systems supporting billing, accounting, and financial operations.
Travel Requirements
* Travel for this position is occasional, typically occurring a few times a year to attend internal and external meetings.
Supervisory Responsibilities
* This position does not supervise others.
Additional Information
* We're the best at what we do. We're the global leader in programmatic recruitment advertising. With advanced technology, unmatched market data and a team of the industry's best recruitment marketers.
* We have an amazing culture driven by great people. Headquartered in Lebanon, N.H. with offices in the U.S., Canada and Europe, Appcast is part of the Stepstone group. To better understand our company culture, read Our Story and check out Working at Appcast on our website.
* We take care of our employees. We're dedicated to creating an inviting environment where individuals from diverse backgrounds can thrive and develop. We believe in providing competitive compensation and comprehensive benefits, ensuring our team can support their loved ones and one another. We enjoy fostering a sense of community through dedicated employee networks, fun gatherings, delicious food, and even welcoming furry friends into our workspace. We live our values each day including volunteering and giving back to our communities.
All your information will be kept confidential according to EEO guidelines.
Appcast is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
E-Verify is a registered trademark of the U.S. Department of Homeland Security. This employer does not use E-Verify to pre-screen job applicants and will not discriminate based on national origin, citizenship, or immigration status.
$56k-78k yearly est. 42d ago
Human Resources Information System Analyst
Helix Traffic Solutions, LLC
Systems analyst job in Murfreesboro, TN
HRIS Analyst
Schedule: Hybrid - In office 4 days per week
Helix Traffic Solutions is a traffic control and work zone management group. The family of companies united under Helix Traffic Solutions provide quality, experienced traffic management services throughout the West, Southwest, Southeast, Northwest, Northeast, and the Mid-Atlantic regions.
As an industry leader, we quickly and effectively respond to all traffic control service needs, expectations and project requirements. We provide a full suite of traffic management services aimed at providing solutions for projects of any size.
Position Summary
The HRIS Analyst will support, maintain, and enhance our Human Resource Information System (Dayforce) and related HR technologies. This role is responsible for system configuration, data integrity, reporting, troubleshooting, and partnering with HR and operations leaders to ensure our systems meet business needs. The ideal candidate has strong analytical skills, is detail-oriented, and thrives in a collaborative, fast-paced environment.
Key Responsibilities
System Administration & Support
Serve as the primary administrator for Dayforce across modules (HR, Recruiting, Payroll, Benefits, Time & Attendance, etc.).
Troubleshoot system issues, escalate to Dayforce as needed, and ensure timely resolution via ticketing system.
Maintain system security, role-based access, and audits for data accuracy and compliance.
Perform configuration updates, testing, and deployment for system enhancements or new features.
Monitor system performance and proactively identify opportunities for improvement.
Reporting & Analytics
Build, maintain, and distribute recurring and ad-hoc reports and dashboards.
Ensure data accuracy through audits, reconciliation, and validation.
Partner with HR and leadership teams to support data-driven decision making.
Process Improvement & Projects
Collaborate with HR, Payroll, Finance, and Operations to optimize workflows and system utilization.
Participate in or lead HRIS-related projects, including module rollouts, upgrades, and integrations.
Document processes, configuration changes, and SOPs.
Training & End-User Support
Provide guidance and training to HR team members and end users.
Serve as a resource for HR system best practices.
Qualifications
Required
2-3 years of hands-on Dayforce experience (configuration, reporting, troubleshooting, or module administration).
Strong understanding of HR processes (employee lifecycle, payroll, benefits, recruiting, timekeeping, etc.).
Proficiency with reporting tools and Excel.
Excellent analytical, problem-solving, and communication skills.
Ability to manage multiple tasks with attention to detail in a fast-paced environment.
Ability to work in the office at least 4 days per week.
Work Environment
Hybrid schedule with a minimum of 4 days per week onsite to support collaboration with HR, Payroll, and Operations teams.
May require occasional extended hours during system upgrades, payroll periods, or project deadlines
$57k-90k yearly est. 19h ago
System Database Administrator(XIN001_JB94)
Xinnovit
Systems analyst job in Nashville, TN
Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive with the help of innovative technologies. We empower our clients to respond faster and more intuitively to changing market dynamics.
The business environment is complex, often under significant constraints and pressures from various sources. We have the knowledge, experience and capabilities to provide our clients the tools they require to achieve better, faster and effective transformation that make them the leaders in their industry.
Our Goals Are:
• To use our expertise to the benefit of our clients and partners through open communication and collaboration.
• To ensure sustainable and profitable long-term growth.
• To provide a return on investment to shareholders.
• To promote employee development.
Job Description
Prior experience performing Mainframe DB2 tasks and activities
Additional Information
All your information will be kept confidential according to EEO guidelines.
$62k-84k yearly est. 60d+ ago
IT Systems Analyst Specialist Sr
Apidel Technologies 4.1
Systems analyst job in Memphis, TN
This position is Contract to Hire and Open to Remote MUST PROVIDE COMPLETED PRE-SCREEN QUESTIONS ON CANDIDATE RESUME FOR SUBMITTAL TO BE CONSIDERED
PRE-SCREEN QUESTIONS Have you worked in an IT department If so, for how long Have you had direct external client interaction If so, for how long
Do you have experience presenting materials over the phone or via video conference to external audiences, and updating those materials on the fly during the presentation
Do you have experience writing business requirements, functional requirements, and low-level technical requirements for the same deliverables If yes, please describe.
Do you have experience documenting post-implementation/project activities
Are you a self-starter
Do you have experience researching to assist with building out an RD This may require reviewing internal documentation and asking questions to business partners for assistance.
PRIMARY PURPOSE: To lead the business analysis efforts for implementations and large, multi-line projects; to review, analyze and document internal and client user needs; and to provide mentorship and leadership within the business analysis team.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES Leads the requirements management efforts for large projects to include new client implementations and large strategic projects; devises and executes a requirements management plan for assigned projects; and takes ownership of the business analysis role throughout the project. Identifies and understands stakeholders; initiates and facilitates meetings and discussions with stakeholders as appropriate. Works with project managers, project requestors, operations, business representatives, IT representatives and clients to ensure complete understanding of software requirements; provides business related IT knowledge to clients and business representatives during the requirements management process. Produces project requirements documentation, including written documents, process diagrams, report mock-ups, wire frames and other documentation as required, using standard templates. Meets deadlines and manages work to timelines. Mentors team members.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES Performs other duties as assigned. Supports the organization\'s quality program(s). Travels as required.
Requirements:
This position is Contract to Hire and Open to Remote MUST PROVIDE COMPLETED PRE-SCREEN QUESTIONS ON CANDIDATE RESUME FOR SUBMITTAL TO BE CONSIDERED
PRE-SCREEN QUESTIONS
Have you worked in an IT department If so, for how long
Have you had direct external client interaction If so, for how long
Do you have experience presenting materials over the phone or via video conference to external audiences, and updating those materials on the fly during the presentation
Do you have experience writing business requirements, functional requirements, and low-level technical requirements for the same deliverables If yes, please describe.
Do you have experience documenting post-implementation/project activities
Are you a self-starter
Do you have experience researching to assist with building out an RD This may require reviewing internal documentation and asking questions to business partners for assistance.
PRIMARY PURPOSE: To lead the business analysis efforts for implementations and large, multi-line projects; to review, analyze and document internal and client user needs; and to provide mentorship and leadership within the business analysis team.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES Leads the requirements management efforts for large projects to include new client implementations and large strategic projects; devises and executes a requirements management plan for assigned projects; and takes ownership of the business analysis role throughout the project. Identifies and understands stakeholders; initiates and facilitates meetings and discussions with stakeholders as appropriate.
Works with project managers, project requestors, operations, business representatives, IT representatives and clients to ensure complete understanding of software requirements; provides business related IT knowledge to clients and business representatives during the requirements management process. Produces project requirements documentation, including written documents, process diagrams, report mock-ups, wire frames and other documentation as required, using standard templates. Meets deadlines and manages work to timelines. Mentors team members.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES Performs other duties as assigned. Supports the organization\'s quality program(s). Travels as required.
QUALIFICATIONS
Education & Licensing Bachelor\'s degree required; major in computer science field preferred.
Experience: Six (6) years of related experience or equivalent combination of education and experience required. Experience in multi-line claims management processes and system requirements strongly preferred.
Skills & Knowledge
Strong knowledge of third party administration/claims management business and technology PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Excellent negotiation skills
Self motivated
Ability to work in a team environment
Ability and willingness to take initiative
Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking
NOTE: Credit security clearance, confirmed via a background credit check, is required for this position. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.