Systems analyst jobs in West Virginia

**_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. We are seeking a highly skilled **ServiceNow Business Analyst** to support the analysis, design, and enhancement of various ServiceNow implementations. In this role, you will act as a bridge between IT/business stakeholders and technical teams to gather requirements, define solutions, support the full project lifecycle and drive value outcomes. **Key Responsibilities** **Requirements Gathering & Analysis** + Collaborate with stakeholders to gather and analyze business requirements for ServiceNow enhancements, integrations, new/modify catalogs and projects. + Create process flows, data models, and wireframes to document requirements clearly. + Translate business needs into functional and technical specifications and create user EPICS and Stories in ServiceNow Agile. + Collaborate with developers to ensure requirements are clear and concise for development **Testing, Documentation and Training** + Create and execute test cases; manage UAT with stakeholders and obtain user acceptance sign-off. + Maintain documentation including workflows, data dictionaries, and training materials. + Leverage business knowledge to drive process improvements and enhance system usability. + Provide trainings to stakeholders **ServiceNow and Agile Expertise** + Proficient knowledge and hands-on experience with ServiceNow suites ITSM, ITOM or ITAM. + Work closely with ServiceNow developers to implement solutions. + Monitor and support sprint and project activities, ensuring timely delivery + Facilitate communication among stakeholders and resolve conflicting requirements + Proficient in test case planning, QA/QC reviews. + Experience maintaining sprint backlogs and supporting Agile ceremonies. **_Qualifications_** + 4-8 years of experience with IT SDLC processes preferred. + Proficient knowledge and hands-on experience with various ServiceNow applications such as: ITSM, ITAM, SPM, Service Catalog, SecOps and Agent Chat + Bachelor's degree in related field, or equivalent work experience, preferred + ServiceNow certifications (CSA, CIS-ITSM) is a plus. + ITIL v3/V4 Foundation certification. + Experience implementing systems using Agile methodology. + Skilled in facilitating large group meetings and mediating conflicting requirements + Strong analytical, problem-solving, and communication skills. + The successful candidate will have excellent management and influencing skills, with a strong understanding of ITIL processes + Proficiency in tools such as Lucid charts, MS Word, MS Excel, Power point and collaborative platforms like MS Teams or Google Drive. **_What is expected of you and others at this level_** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Anticipated salary range:** $93,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 2/5/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Harmonia Holdings Group, LLC is an award-winning, rapidly growing federal government contractor committed to providing innovative, high-performing solutions to our government clients and focused on fostering a workplace that encourages growth, initiative, creativity, and employee satisfaction. Title: Exploitation Analyst/Penetration Tester Location: Remote Terms: Full-time Clearance: Public Trust Position Description As a Penetration Tester, you will play a crucial role in proactively discovering vulnerabilities in systems and on the Department of Veterans Affairs networks. Your primary focus is completing time-based penetration tests to support the Authority to Operate (ATO) approval process for System Owners. Responsibilities: Perform penetration testing against various systems, which may include web applications, databases, web services, network devices, operating systems, cloud installations, and infrastructure (hardware) devices. Utilize a variety of industry standard security tools to conduct manual-based security assessments. Review new vulnerabilities as they are published and develop impact assessments. Determine risk from vulnerabilities based on availability of exploit and potential loss of information and IT services capabilities. Produce periodic trending and impact reports as required. Generate reports (automated and manual) based on results from assessments and explain in detail to customers. Develop new testing techniques and programs to support the Penetration testing team. Manage and maintain hardware and software with an ability to provide infrastructure maintenance support to attack systems. Knowledge and experience with processes and procedures relating to information gathering, threat modeling, vulnerability analysis, exploitation, post-exploitation, and reporting. May be required to work outside normal duty hours to perform assessments on certain systems. Requirements Bachelor's degree (8 years of additional relevant experience may be substituted for education) 1-4 years of experience in IT functions like network administration, engineering, or security 1 year of experience supporting offensive cybersecurity roles Experience with the following: Support Windows, Unix, and Linux operating systems VMWare Kali Linux Suite Nessus Scanner (Tenable) RedHat Enterprise Linux NMAP Ability to conduct scripting in bash and PowerShell Preferred Certifications: OSCP PNPT Pentest+ CISSP CEH ___________________________________________________________________________________________________________ Here at Harmonia we are pleased to have been repeatedly recognized for our outstanding work culture, the innovative work we do, and the employees on our team who make a difference each day. Some of these recognitions include: Recognized as a Top 20 "Best Place to Work in Virginia" Recipient of Department of Labor's HireVets Gold Medallion Great Place to Work Certification for five years running A Virginia Chamber of Commerce Fantastic 50 company A Northern Virginia Technology Council Tech 100 company Inc. 5000 list of fastest growing companies for eleven years Two-time SBA SBIR Tibbett's Award winner Virginia Values Veterans (V3) Certification We recognize that every bit of our success is the result of our teams of hard-working, motivated, and innovative professionals who are proud to call themselves part of the Harmonia family! In addition to competitive compensation, a family-focused culture, and a dynamic, productive work environment, we offer all full-time employees a variety of benefits including, but not limited to Traditional and HSA- eligible medical insurance plans w/ Wellness Incentives for employees and family 100% employer-paid dental and vision insurance options 100% employer-sponsored STD, LTD, and life insurance Veterans Cohort Gym membership reimbursement 401(k) matching Dollar-for-dollar 501(c)(3) donation matching Flexible-schedules and teleworking options Paid holidays and Flexible Paid Time Off Adoption Expense Reimbursement Paid Parental Leave Professional development and career growth opportunities and paid training days Employer-sponsored Employee Assistance Program for employee and family Team and company-wide events, recognition, and appreciation-- and so much more! Check out our LinkedIn, Facebook, and Instagram to find out a little more about who we are and if we are the right next step for your career! Harmonia is an Equal Opportunity Employer providing equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity, sexual orientation, disability, or genetics. Harmonia does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans. To perform the above job successfully, an individual must possess the knowledge, skills, and abilities listed; meet the education and work experience required; and must be able to perform each essential duty and responsibility satisfactorily. Other duties in addition to those listed may be assigned as necessary to meet business needs. Reasonable accommodation will be made to enable an applicant with a disability to successfully apply for and/or perform the essential duties of the job. If you are in need of an accommodation, please contact ***************.

Job Role: Business Analyst Employment Type: Full-time About Us DMV IT Service LLC, founded in 2020, is a trusted consulting partner specializing in IT transformation, data analytics, project management, and digital modernization. We support government and enterprise clients with end-to-end technology solutions that enhance operational efficiency and service delivery. Our team combines domain expertise with deep technical knowledge to drive measurable outcomes. Job Purpose We are seeking an experienced Business Analyst - Health & Human Services to support the WV PATH T&M Enhancements initiative. The ideal candidate will have strong healthcare domain expertise, particularly in SNAP and Medicaid programs, and will play a key role in requirements gathering, documentation, project controls, and stakeholder alignment. This role requires someone highly skilled in translating complex business needs into clear, actionable functional and non-functional requirements while working closely with project managers, developers, and executive stakeholders. Requirements Lead the solicitation, review, validation, and documentation of functional and non-functional business requirements. Conduct workshops, interviews, and working sessions with stakeholders to gather detailed system and process requirements. Translate business needs into clear, structured artifacts such as BRDs, user stories, acceptance criteria, workflows, and process maps. Project Controls & Coordination Manage project controls including issues, risks, requirements, scope, and schedules. Maintain visibility into daily activities across project teams and ensure consistent engagement with executive stakeholders. Support the PM with tracking project milestones, dependencies, and deliverables. Healthcare & Government Program Support Apply industry expertise in SNAP, Medicaid, and Health & Human Services to ensure accurate requirements and alignment with program rules. Provide BA support for WV PATH enhancements, ensuring requirements reflect business needs and regulatory expectations. SDLC & Governance Work across all SDLC phases, from initiation through deployment and maintenance. Support government RFP and SOW response efforts by contributing requirements, solution insights, and analytical input. Partner with internal and external stakeholders to ensure alignment, visibility, and integration across workstreams. Required Qualifications Bachelor's degree or equivalent experience. 3+ years of experience soliciting, analyzing, and writing functional and non-functional business requirements. 3+ years leading requirements gathering and validation efforts. 3+ years of experience in the Healthcare industry, specifically within Health & Human Services, SNAP, and Medicaid. 1+ year of experience managing project controls (issues, risks, scope, schedules, requirements). Experience working with cross-functional technology teams and senior stakeholders. Strong understanding of SDLC methodologies. Experience contributing to government RFP responses and SOW development. Excellent communication, documentation, and stakeholder management skills. Preferred Qualifications Extensive experience writing high-quality functional and non-functional requirements. Strong experience conducting requirements workshops and validation sessions. Deep domain expertise in SNAP, Medicaid, or HHS programs-a major differentiator.

Job Description Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the beautiful mountainsides of West Virginia, steps away from the Federal Bureau of Investigation's Criminal Justice Information Services Division's Headquarters. Founded in 2007 by an Engineer-by-trade, Fusion Technology dedicates our valuable resources to providing comprehensive IT services and solutions to mission-critical US Government programs and the Intel Community. Position Location: Clarksburg, WV (onsite required) Who are you? Security-cleared Professional: You have made it through the process of receiving a United States government security clearance - congratulations! We know you are a trustworthy intel professional because you have a TS/SCI Clearance. Education and Experience: You have a Bachelor's Degree in a related field with 5+ years of related experience. May be able to accept experience in lieu of degree: Has the ability to use Mobile App Scanning with DOJ Mobile App Security and/or the Agency's Enterprise Security Operations Center. What you'll do: The Business Systems Analyst supports the technology resources and modernization missions with a wide array of general analysis, problem solving, judgment, communication, and planning skills to collect/document/assess user requirements, formulate recommendations, and implement solutions that include enterprise-level communication artifacts as it relates to Integrated Governance. Provide exceptional customer support to the Agency's personnel requesting applications to be screened for use or installation on the Agency's mobile IT devices. Other responsibilities include: Conducts functional testing of the application on FBI Devices with the Mobility Program Office (MPO). Conducts stakeholder reviews including but not limited to representatives from the OCIO, Inspection Division, and Office of General Counsel and provides recommendations with the Authorizing Official and Designated Representative. Documents the findings from the outlined process for every application that enters the workflow and maintains an accurate record of application status for continuous monitoring and executing the conditions of the determination identified through the process Contributes to portfolio briefings each year on the status of the mobile application review program and recently updates applications. Facilitates monthly user notifications and reminders to update DOJ Investment Metrics and facilitates the submission of the IT Acquisition Report (ITAR) to the DOJ. Reports quarterly Integrated Data Collection (IDC) reports regarding IT expenditures, inventory, and use. Will report on other Ad-Hoc reporting and data calls regarding the Capital Planning & Investment Control (CPIC) processes. Submits deliverables each year, each to be delivered to the Unit Chief by the 16th of each month for review and approval. Submits four IDC reports each year to be provided at the end of the month of the following quarter to the Unit Chief for review and approval. Contributes to Portfolio briefings each year on the status of the mobile application review program and recently updated applications. Facilitates the quarterly collection and review of updates and executive level talking points from the Agency's subject matter experts on technology risks from the Federal Government, Department of Justice, Enterprise, Director, other FBI divisions and branches, and the OCIO to inform executives for decision making purposes and programmatic oversight. Delivers key strategic planning documentation including the Office of Management and Budget (OMB) Form 300. Creates and executes project plans, communication plans, and refined communications products for overall technology governance. Manages administrative and logistical duties for multi-division working groups where OCIO leads and supports throughout the enterprise and reports back to senior leadership. Establishes and maintains relationships with working level stakeholders within and outside of the OCIO, to include external partners, such as the DOJ and the Intelligence Community. What matters to you matters to us. Fusion Technology values its employees and works hard to ensure proper care for them and their families. We desire to compensate employees in a competitive, motivational, fair, and equitable way with other employers in the marketplace. Salary is only one component of employee compensation but an integral part of recruiting and retaining qualified employees. However, at Fusion Technology, we take a comprehensive approach and consider each employee's needs to tailor a compensation plan that provides financial security and peace of mind. Our competitive package includes a best-in-class matching 401K program, a comprehensive healthcare plan through Cigna, a competitive employer contribution to a health savings account, vision and dental plans, life insurance, short- and long-term disability, and personal leave, in addition to paid certifications and training. Fusion Technology LLC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

5-years contract. 3 years experience: - Mainframe Application development using COBOL, CICS, JCL - Relational Database - Analysis and Design

Professional who provides technical support and assistance to customers, on the phone or in person related to computer systems, hardware, and software. Their primary intention is to ensure a client's satisfaction and ability to properly operate computers, printers and other technology by responding to questions and providing technical assistance. System Specific Duties and Responsibilities: Responding to questions on the phone, via email, in person, or through remote access. Offering technical assistance with the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software. Installing new software and hardware systems as needed. Overseeing new system installation and setup and customizing PCs to meet the needs of the Center for Education staff. Provides references for users by possibly writing and maintaining user documentation, providing help desk support. Answers support calls in a respectful manner and logs tickets timely to help track and audit customer issues. Provides immediate troubleshooting assistance when necessary to ensure continued efficient operation of the systems. Demonstrates patience when working with customers for support. Works independently under general direction of supervisor. Attends meetings as requested to help learn and support customer needs. Communicate in a clear and concise manner to aid in customer understanding of system functionality. Create or log an enhancement for creation of specialized queries at the request of nurse managers. Use positive language to create positive perceptions about company, software and service. Maintain a positive persona even when dealing with frustrated customers in no win situations. Maintain good time management for processes and projects and be transparent. Document issue resolution well and communicate to peers for improved support. Don't accept the “status quo” as a customer solution, but strive for service excellence in process and practice. Performs other functions as requested.

Professional who provides technical support and assistance to customers, on the phone or in person related to computer systems, hardware, and software. Their primary intention is to ensure a client's satisfaction and ability to properly operate computers, printers and other technology by responding to questions and providing technical assistance. System Specific Duties and Responsibilities: Responding to questions on the phone, via email, in person, or through remote access. Offering technical assistance with the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software. Installing new software and hardware systems as needed. Overseeing new system installation and setup and customizing PCs to meet the needs of the Center for Education staff. Provides references for users by possibly writing and maintaining user documentation, providing help desk support. Answers support calls in a respectful manner and logs tickets timely to help track and audit customer issues. Provides immediate troubleshooting assistance when necessary to ensure continued efficient operation of the systems. Demonstrates patience when working with customers for support. Works independently under general direction of supervisor. Attends meetings as requested to help learn and support customer needs. Communicate in a clear and concise manner to aid in customer understanding of system functionality. Create or log an enhancement for creation of specialized queries at the request of nurse managers. Use positive language to create positive perceptions about company, software and service. Maintain a positive persona even when dealing with frustrated customers in no win situations. Maintain good time management for processes and projects and be transparent. Document issue resolution well and communicate to peers for improved support. Don't accept the “status quo” as a customer solution, but strive for service excellence in process and practice. Performs other functions as requested.

The Systems Integrator provides support to the US DOE Office of Legacy Management IT Projects team. The Systems Integrator will leverage their knowledge and experience to participate and aid teams that develop key new IT capabilities or to modernize and enhance existing capabilities, artifacts, and processes. **ESSENTIAL DUTIES/RESPONSIBILITIES:** 1.Participates in the overall design, selection, installation, modification, and operation of an information systems capability. 2.Understands and applies existing, company-specific project management methods. 3.Will typically actively participate in IT Project Management, IT Governance, and IT Operations department meetings to provide status updates, presenting planned configuration changes, assisting in root cause analysis and associated issue resolution, etc.. 4.Comprehends organizational structure and established escalation process. 5.Completing project tasks according to subscribed directions. 6.Provide local support to site operations and staff as needed, ranging from infrastructure systems, networking devices and configuration, client endpoints, and end-users. 7.Authority to complete assignments according to standard operating procedures; seeks manager's input/approval for non-standard assignments. 8.Other duties as assigned. **EDUCATION, LICENSE, CERTIFICATION, and EXPERIENCE** Education Bachelor's degree in computer science, information technology, or related field. Experience in lieu of education considered. Experience 5 or more years of applicable and proven experience in Information Technology / Services. Licenses None Certifications None + **No clearance requirement but the contract and/or the site requires US Citizenship to be approved for access. (includes NACI / T1, MRPT, CAC):** Must be able to obtain and maintain facility credentials/authorization. Note: **US Citizenship is required for facility credentials/authorization at this work location.** **REQUIRED SCREENINGS** 1.Drug Screen 2.Physical Assessment (if applicable) 3.Background Check 4.Driver Record Screen **REQUIRED SKILLS/ABILITIES:** 1.Excellent communication skills, both written & verbal. Able to translate technical jargon to simple business language. 2.Advanced analytical skills and abilities to derive solutions to resolve complex issues. 3.Understands and applies existing, company-specific project management methods. 4.Develops solutions to resolve project issues. 5.Assists with the creation and/or review of project and/or technical documentation; templates, charters, schedules, plans, design documents, etc. 6.Experience in the M365 suite of products, spanning both administration and general use. 7.Experience with Windows Server Operating Systems, Active Directory, Azure. 8.Proficiency with Microsoft Office (Outlook, Word, Excel, Visio, PowerPoint,), various web conferencing tools (Teams, WebEx), and various web browsers (Edge, Chrome). 9.Exposure to or skills with any of the following: NIST SP 800-53, Networking, Server Operations or one of the LM Cybersecurity technical systems (Splunk, CrowdStrike, Cisco FirePower, etc.). 10.Experience with Palo Alto Network and Cisco Firewalls. 11.Collaboration and cooperation in various team settings to include physical and virtual environments. Legacy Management Support (LMS) Organizational Core Values: One Team, One Mission Successfully execute the LM mission safely through a disciplined culture of organizational excellence. 1.Safety 2.Teamwork 3.Quality 4.Ownership **ESSENTIAL PHYSICAL REQUIREMENTS:** **Physical Activities:** Light work-significant degree of walking or standing, lifting up to 20 lbs. of force occasionally and/or up to 10 lbs. of force frequently **SUPERVISORY RESPONSIBILITIES:** This position does not require any supervisor responsibilities. **EMPLOYMENT-AT-WILL:** Employment is at will, unless prohibited by local and/or state laws. **COMPENSATION & BENEFITS** HIRING SALARY RANGE: $63,512.90 - $80,415.63 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant internal equity, and alignment with market data.) **BENEFITS** Amentum offers the following benefits for this position, subject to applicable eligibility requirements: medical dental and vision insurance, 401(k) retirement plan, life insurance, long-term and short-term disability insurance, 15 days of paid time off, and parental leave. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .

Summary/Objective The Business Analyst plays a critical role in analyzing and optimizing business processes, systems, and operations. Collaborating with others, the analyst will identify areas for improvement to enhance efficiency and effectiveness. This role includes designing, documenting, and optimizing workflows, operational reports, and operational dashboards that align with organizational goals. The Business Analyst ensures processes are streamlined and that workflows are clear, efficient, and documented, supporting data-driven decision-making. In addition, the analyst will assist with new operational software applications. A key part of this role is to ensure that workflows, operational reports, and operational dashboards meet business needs and are aligned with company objectives. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work with stakeholders to capture, map, and document current business processes and identify areas that require improvement or new process design. Continuously analyze workflows, identify inefficiencies, and propose actionable recommendations to streamline operations, reduce costs, and enhance productivity. Design, document, and optimize workflows based on stakeholder needs, operational goals, and system requirements. Ensure workflows are easy to understand, structured for efficiency, and aligned with best practices. Monitor existing workflows to ensure they are functioning as intended and meet operational standards. Regularly review and update workflows to align with industry best practices and regulatory requirements. Proactively seek opportunities for workflow enhancements and recommend adjustments for greater efficiency and effectiveness. Maintain and document all workflow changes, ensuring accuracy and completeness. Generate reports to evaluate workflow effectiveness, identify bottlenecks, and track key performance indicators. Analyze data from business systems to identify trends, issues, and opportunities that inform decision-making and drive improvements. Manage the configuration and setup of new operational software applications, ensuring they align with business needs and technical requirements. Collaborate with stakeholders to gather detailed requirements and customize the software to meet business objectives. Proactively seek opportunities for operational software enhancements and recommend adjustments for greater efficiency and effectiveness. Provide training to stakeholders to ensure smooth adoption of new workflows and processes. Offer ongoing support to ensure workflows are functioning as expected and troubleshoot any issues that arise. Develop and deliver operational reports and dashboards to support business decisions. Stay updated with company policies and regulations that impact workflows, reports, and dashboards. Write, update, and maintain policies and procedures related to workflows on platforms like SharePoint. Offer constructive feedback to the Director of Business Support and Delivery on potential risks, challenges, and areas for improvement. Proactively suggest control improvements and optimizations to drive operational efficiency. Other Duties Comply with all policies and procedures as applicable, including the Bank's BSA/AML policy. Assist with audits, regulatory reviews, and examinations by gathering relevant documentation requested by auditors or regulatory bodies. Perform additional tasks, projects, and responsibilities as directed by the Director of Business Support & Delivery. Skills/Abilities High degree of ethics and integrity in dealing with sensitive business data and processes. Strong understanding of best practices for process mapping and workflow design best practices. Ability to analyze data, identify trends, and provide actionable insights for business decisions. Ability to identify and resolve inefficiencies within systems and processes through practical, data-driven solutions. Excellent verbal and written communication skills to interact with stakeholders, document requirements, and present findings. Skilled in working with business stakeholders across all levels to gather requirements, align project goals, and implement solutions. Strong attention to detail in capturing business requirements and ensuring solutions meet those needs accurately. Comfortable with data analysis tools, project management software, and business analysis methodologies. Ability to work occasional overtime during peak periods Ability to work in a fast-paced environment with evolving priorities and competing deadlines. Strong organizational skills with the ability to prioritize and manage multiple tasks efficiently. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners and filing cabinets. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary. Travel Travel is required for this position. Education and Experience Required Qualifications: Bachelor's degree in management information system, computer science, or a related field (or equivalent related experience). Proficiency in Microsoft Office Suite and experience with data analysis tools (e.g. Python, Power BI) and workflow writing software (e.g., Enterprise Workflow). Desired Qualifications: 2-3 years of experience in business analysis, process improvement, or a similar role. Proven experience in a banking environment, with knowledge of banking processes, systems, and regulations. Hands-on experience with process mapping, business analysis, and workflow optimization Equal Employment Opportunity/M/F/disability/protected veteran status Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Healthcare Management Solutions, LLC (HMS) has an immediate opening for a Systems Engineer to work in our Fairmont, WV office. The Systems Engineer will be responsible for effectively managing and monitoring all installed systems and infrastructure. Provisioning, installation/configuration, testing, operation, and maintenance of systems hardware and software and related infrastructure. Responsibilities: Coordinates and/or performs additions and changes to network hardware and operating systems and attached devices; includes investigation, analysis, recommendation, configuration, installation and testing of new network hardware and software Ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational and security policies and procedures Provides direct support in the day-to-day operations on network hardware and operating systems; duties include evaluation of system utilization, monitoring response time and primary support for detection and correction of operational problems Other duties as assigned

Edgewater Federal Solutions is seeking an Endpoint Systems Engineer to support our team in Pocatello, ID. As an Endpoint Systems Engineer, you will be responsible for managing the Microsoft Endpoint Configuration Manager, Microsoft Intune, and IBM BigFix platforms and respective endpoint deployments across all enclaves and classification levels of the FBI. This includes the maintenance of existing platforms, upgrades to new versions, enhancements such as enabling HA and clustering, new from-scratch deployments, and engineering of future solutions for improvements. This position requires active Top-Secret clearance and is on-site. We are hiring in Pocatello, Idaho or in Clarksburg, WV. Responsibilities Build and maintain deployments and collections using MECM and BigFix. Provide endpoint management to workstations and servers. Perform patch management for servers, workstations, and infrastructure devices. Troubleshoot any deployment issues. WSUS administration. Configure and troubleshoot all components of an enterprise MECM and/or BigFix deployment, to include SQL Server backend, distribution points, collections, task sequences, etc. Support and update AV. Ensure servers, workstations and infrastructure devices have latest approved patches. Automate procedures and tasks using scripts. Troubleshoot and evaluate client logs and identify problems. Qualifications Must be a U.S. Citizen Active Top-Secret Clearance with SCI/CI Poly eligibility 8+ years directly related industry experience (preferred endpoint-related system administration) Desired Skills: Familiarity with Microsoft Endpoint Configuration Manager Familiarity with IBM BigFix Familiarity with MDT, WDS, and working with WIM Microsoft Intune experience preferred Experience with Microsoft Power BI highly preferred Systems administration of DNS, DHCP, and DFS preferred Administration of Active Directory and Group Policy preferred About Us: Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services, and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other status protected by applicable law. #LI-SW1

Job DescriptionGCyber is hiring a Journeyman Computer Systems Engineer/Architect to support our newly awarded United States Coats Guard (USCG) Maverick contract. The Journeyman Computer Systems Engineer/Architect will gather information concerning the capabilities of Company products, investigate the technical capabilities of Company products and competing equipment and/or solutions, and stay abreast of developments in hardware and software. This position is located in Kearneysville, WV and will be hybrid with 3 days a week on site. As the Journeyman Computer Systems Engineer/Architect, you will: Coordinates the planning, design, and installation of equipment, using knowledge of engineering and programming as well as sophisticated instruments and computers Participates in system conceptual design and documentation of the design concepts Installs all new hardware, systems, and software for networks Generates system level requirements verification procedures and customer acceptance test procedures Monitors system performance and implements performance tuning Reviews test plans/procedures and ensures they meet the objectives of the contractual requirements and participates in the testing process to validate requirements Minimum Qualifications and Experience Active DoD Secret clearance Bachelor's Degree with 5 - 8 years of system engineering experience (or commensurate experience.) 8570 IAT II certification (i.e., Security+, CCNA-Security, CND, CySA+, GCSP, GSEC, SSCP) Our Benefits GCyber is committed to the well-being and development of every employee. Our benefits are designed to support your personal and professional goals, from health and wellness programs to retirement savings and career development opportunities. Highlights include: 26 Days of Paid Leave + Annual PTO Increase An extra day of paid leave for every year of employment with GCyber Paid Parental Leave Additional Leave Allowances for Military Duty, Jury Duty, and Bereavement Leave 401(k) Matching 100% Company-funded Disability Insurance 90% Company-Funded Health, Dental, and Vision Insurance, with contributions to insurance benefits for spouses, children, and family members Training and Professional Development Plans Commuter Benefits Plan Parking and Transportation Allowance Equal Opportunity Employer GCyber is an Equal Opportunity Employer. This means you don't have to worry about whether your application process will be fair. We consider all applicants without regard to race, color, religion, age, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, veteran status, or disability. Stay in Touch For future job notifications please follow GCyber on LinkedIn. *********************************** Powered by JazzHR on5wZViZWj

**_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. We are seeking a highly skilled **Business Analyst** with expertise in **ServiceNow** **Configuration Management Database (CMDB), ServiceNow Discovery and Service Now Service Mapping** . In this role, you will act as a bridge between business stakeholders and technical teams. **Key Responsibilities** **Requirements Gathering & Analysis** + Collaborate with stakeholders to gather and analyze business requirements for CMDB, Discovery and ServiceMapping + Create process flows, data models, and wireframes to document requirements clearly. + Translate business needs into functional and technical specifications and create user stories in ServiceNow Agile. + Collaborate with developers to ensure requirements are clear and concise for development **Testing, Documentation and Training** + Create and execute test cases; manage UAT with stakeholders and obtain user acceptance sign-off. + Maintain documentation including workflows, data dictionaries, and training materials. + Leverage business knowledge to drive process improvements and enhance system usability. + Provide trainings to stakeholders **ServiceNow Expertise** + Configure and optimize CMDB data models to ensure data integrity and compliance with enterprise architecture standards. + Support CI lifecycle management and maintain accurate CI relationships. + Work closely with ServiceNow developers and architects to implement solutions. + Conduct surveys, gap analysis and recommend improvements to existing ServiceNow processes. **_Qualifications_** + 4-8 years of experience, preferred as a Business Analyst in ITSM environments preferred. + Bachelor's degree in related field, or equivalent work experience, preferred + Minimum 2 years hands-on experience with **ServiceNow** **CSDM** , **CMDB, Discovery and Service Mapping preferred** + ServiceNow certifications (CSA, CIS for CMDB/Discovery). + ITIL v3/V4 Foundation certification. + Experience implementing systems using Agile methodology. + Strong analytical, problem-solving, and communication skills. + Proficiency in tools such as Lucid charts, MS Word, MS Excel, Power point and collaborative platforms like Google Drive. **_What is expected of you and others at this level_** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Anticipated salary range:** $93,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 2/5/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the beautiful mountainsides of West Virginia, steps away from the Federal Bureau of Investigation's Criminal Justice Information Services Division's Headquarters. Founded in 2007 by an Engineer-by-trade, Fusion Technology dedicates our valuable resources to providing comprehensive IT services and solutions to mission-critical US Government programs and the Intel Community. Position Location: Clarksburg, WV (onsite required) Who are you? Security-cleared Professional: You have made it through the process of receiving a United States government security clearance - congratulations! We know you are a trustworthy intel professional because you have a TS/SCI Clearance. Education and Experience: You have a Bachelor's Degree in a related field with 5+ years of related experience. May be able to accept experience in lieu of degree: Has the ability to use Mobile App Scanning with DOJ Mobile App Security and/or the Agency's Enterprise Security Operations Center. What you'll do: The Business Systems Analyst supports the technology resources and modernization missions with a wide array of general analysis, problem solving, judgment, communication, and planning skills to collect/document/assess user requirements, formulate recommendations, and implement solutions that include enterprise-level communication artifacts as it relates to Integrated Governance. Provide exceptional customer support to the Agency's personnel requesting applications to be screened for use or installation on the Agency's mobile IT devices. Other responsibilities include: Conducts functional testing of the application on FBI Devices with the Mobility Program Office (MPO). Conducts stakeholder reviews including but not limited to representatives from the OCIO, Inspection Division, and Office of General Counsel and provides recommendations with the Authorizing Official and Designated Representative. Documents the findings from the outlined process for every application that enters the workflow and maintains an accurate record of application status for continuous monitoring and executing the conditions of the determination identified through the process Contributes to portfolio briefings each year on the status of the mobile application review program and recently updates applications. Facilitates monthly user notifications and reminders to update DOJ Investment Metrics and facilitates the submission of the IT Acquisition Report (ITAR) to the DOJ. Reports quarterly Integrated Data Collection (IDC) reports regarding IT expenditures, inventory, and use. Will report on other Ad-Hoc reporting and data calls regarding the Capital Planning & Investment Control (CPIC) processes. Submits deliverables each year, each to be delivered to the Unit Chief by the 16th of each month for review and approval. Submits four IDC reports each year to be provided at the end of the month of the following quarter to the Unit Chief for review and approval. Contributes to Portfolio briefings each year on the status of the mobile application review program and recently updated applications. Facilitates the quarterly collection and review of updates and executive level talking points from the Agency's subject matter experts on technology risks from the Federal Government, Department of Justice, Enterprise, Director, other FBI divisions and branches, and the OCIO to inform executives for decision making purposes and programmatic oversight. Delivers key strategic planning documentation including the Office of Management and Budget (OMB) Form 300. Creates and executes project plans, communication plans, and refined communications products for overall technology governance. Manages administrative and logistical duties for multi-division working groups where OCIO leads and supports throughout the enterprise and reports back to senior leadership. Establishes and maintains relationships with working level stakeholders within and outside of the OCIO, to include external partners, such as the DOJ and the Intelligence Community. What matters to you matters to us. Fusion Technology values its employees and works hard to ensure proper care for them and their families. We desire to compensate employees in a competitive, motivational, fair, and equitable way with other employers in the marketplace. Salary is only one component of employee compensation but an integral part of recruiting and retaining qualified employees. However, at Fusion Technology, we take a comprehensive approach and consider each employee's needs to tailor a compensation plan that provides financial security and peace of mind. Our competitive package includes a best-in-class matching 401K program, a comprehensive healthcare plan through Cigna, a competitive employer contribution to a health savings account, vision and dental plans, life insurance, short- and long-term disability, and personal leave, in addition to paid certifications and training. Fusion Technology LLC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

The Financial Systems Analys will maintain Financial Information Systems and related technology solutions as assigned, and provide support to end-user departments within the Mountain Health System. This role will provide day-to-day/routine system maintenance, for application systems, as well as first-level end-user support, training and response to system issues and outages as reported. Writes instruction manuals and other documentation for application systems, processes, and procedures related to system use, maintenance, and operation. Consults with end-users to discover opportunities for process improvement and increase user effectiveness/productivity using application systems.. Perform system testing and validation on a regular basis as necessary to for system patches and upgrades to ensure quality and functionality. Builds and maintains relationships with software and support vendors to ensure system issues are documented and addressed by the vendor in a timely manner. Stays informed about recommended/required application updates. Ensures I.S. and user departments are informed of any overdue updates, and ensures the hardware in use meets software vendor minimum recommended specifications. Participates in implementation/upgrade/migration projects as required to provide system process knowledge, perform configuration tasks, write/run reports, and other tasks in support of the project team as assigned. Promotes the use of best practices of application system in the user community. Completes goals as assigned by applications directors, managers, or supervisors. Maintains confidentiality of information encountered in support of application systems as outline in the Health Insurance Portability and Accountability Act (HIPAA). Performs minor fixes/repairs to PC hardware, Operating Systems, and peripheral devices (printers, scanners, readers, user input devices, etc.). Continuously transforming system to enhance the customer experience Strives to be the best; stretches own capabilities to continuously improve. Sets a positive example for others Capable of managing multiple simultaneous projects and processes while adjusting to shifting priorities, expectations and timetables Maintains current knowledge of processes for supported solutions Create and deploy feedback mechanism for end users Develops unit, system and regression test scripts for all solutions owned by analyst for testing database integrity Assist in development and testing of integration test scripts across all impacted applications Demonstrates honesty, discretion in conduct, and confidentiality in conversation in all of work environment Reports patient safety concerns and hazardous conditions in a timely and appropriate manner Streamline systems to reduce redundancy of documentation impacting patient care Answers support calls in a respectful manner and logs tickets timely to help track and audit customer issues Provides immediate troubleshooting assistance when necessary to ensure continued efficient operation of the systems Demonstrates patience when working with customers for support Works independently under general direction of supervisor Attends meetings as requested to help learn and support customer needs Communicate in a clear and concise manner to aid in customer understanding of system functionality Create or log an enhancement for creation of specialized queries at the request of nurse managers Use positive language to create positive perceptions about company, software and service Maintain a positive persona even when dealing with frustrated customers in no win situations Maintain good time management for processes and projects and be transparent Document issue resolution well and communicate to peers for improved support Don't accept the “status quo” as a customer solution, but strive for service excellence in process and practice Performs other functions as requested.

The Financial Systems Analys will maintain Financial Information Systems and related technology solutions as assigned, and provide support to end-user departments within the Mountain Health System. This role will provide day-to-day/routine system maintenance, for application systems, as well as first-level end-user support, training and response to system issues and outages as reported. Writes instruction manuals and other documentation for application systems, processes, and procedures related to system use, maintenance, and operation. Consults with end-users to discover opportunities for process improvement and increase user effectiveness/productivity using application systems.. Perform system testing and validation on a regular basis as necessary to for system patches and upgrades to ensure quality and functionality. Builds and maintains relationships with software and support vendors to ensure system issues are documented and addressed by the vendor in a timely manner. Stays informed about recommended/required application updates. Ensures I.S. and user departments are informed of any overdue updates, and ensures the hardware in use meets software vendor minimum recommended specifications. Participates in implementation/upgrade/migration projects as required to provide system process knowledge, perform configuration tasks, write/run reports, and other tasks in support of the project team as assigned. Promotes the use of best practices of application system in the user community. Completes goals as assigned by applications directors, managers, or supervisors. Maintains confidentiality of information encountered in support of application systems as outline in the Health Insurance Portability and Accountability Act (HIPAA). Performs minor fixes/repairs to PC hardware, Operating Systems, and peripheral devices (printers, scanners, readers, user input devices, etc.). Continuously transforming system to enhance the customer experience Strives to be the best; stretches own capabilities to continuously improve. Sets a positive example for others Capable of managing multiple simultaneous projects and processes while adjusting to shifting priorities, expectations and timetables Maintains current knowledge of processes for supported solutions Create and deploy feedback mechanism for end users Develops unit, system and regression test scripts for all solutions owned by analyst for testing database integrity Assist in development and testing of integration test scripts across all impacted applications Demonstrates honesty, discretion in conduct, and confidentiality in conversation in all of work environment Reports patient safety concerns and hazardous conditions in a timely and appropriate manner Streamline systems to reduce redundancy of documentation impacting patient care Answers support calls in a respectful manner and logs tickets timely to help track and audit customer issues Provides immediate troubleshooting assistance when necessary to ensure continued efficient operation of the systems Demonstrates patience when working with customers for support Works independently under general direction of supervisor Attends meetings as requested to help learn and support customer needs Communicate in a clear and concise manner to aid in customer understanding of system functionality Create or log an enhancement for creation of specialized queries at the request of nurse managers Use positive language to create positive perceptions about company, software and service Maintain a positive persona even when dealing with frustrated customers in no win situations Maintain good time management for processes and projects and be transparent Document issue resolution well and communicate to peers for improved support Don't accept the “status quo” as a customer solution, but strive for service excellence in process and practice Performs other functions as requested.

GCyber is hiring a Journeyman Computer Systems Engineer/Architect to support our newly awarded United States Coats Guard (USCG) Maverick contract. The Journeyman Computer Systems Engineer/Architect will gather information concerning the capabilities of Company products, investigate the technical capabilities of Company products and competing equipment and/or solutions, and stay abreast of developments in hardware and software. This position is located in Kearneysville, WV and will be hybrid with 3 days a week on site. As the Journeyman Computer Systems Engineer/Architect, you will: Coordinates the planning, design, and installation of equipment, using knowledge of engineering and programming as well as sophisticated instruments and computers Participates in system conceptual design and documentation of the design concepts Installs all new hardware, systems, and software for networks Generates system level requirements verification procedures and customer acceptance test procedures Monitors system performance and implements performance tuning Reviews test plans/procedures and ensures they meet the objectives of the contractual requirements and participates in the testing process to validate requirements Minimum Qualifications and Experience Active DoD Secret clearance Bachelor's Degree with 5 - 8 years of system engineering experience (or commensurate experience.) 8570 IAT II certification (i.e., Security+, CCNA-Security, CND, CySA+, GCSP, GSEC, SSCP) Our Benefits GCyber is committed to the well-being and development of every employee. Our benefits are designed to support your personal and professional goals, from health and wellness programs to retirement savings and career development opportunities. Highlights include: 26 Days of Paid Leave + Annual PTO Increase An extra day of paid leave for every year of employment with GCyber Paid Parental Leave Additional Leave Allowances for Military Duty, Jury Duty, and Bereavement Leave 401(k) Matching 100% Company-funded Disability Insurance 90% Company-Funded Health, Dental, and Vision Insurance, with contributions to insurance benefits for spouses, children, and family members Training and Professional Development Plans Commuter Benefits Plan Parking and Transportation Allowance Equal Opportunity Employer GCyber is an Equal Opportunity Employer. This means you don't have to worry about whether your application process will be fair. We consider all applicants without regard to race, color, religion, age, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, veteran status, or disability. Stay in Touch For future job notifications please follow GCyber on LinkedIn. ***********************************

The Financial Technical Systems Analyst is a Senior-Level position that will plan, design, build, and implement EMR/EHR financial information systems and related technology solutions to assist the organization with reaching overall revenue cycle-related goals, KPI's and to meet specific business needs. This seasoned technical analyst will have advanced patient financial systems skills (for example, database coding and scripting skills to help with claim modifications, statement customizations, creation of custom rules, denial management, charge tiering, charge building and troubleshooting, etc.). This analyst will provide advanced support for financial service line full adoption of Revenue Cycle system feature/function within the Marshall Health Network System. This is the advanced level of our Financial Applications Analyst positions. Positions at this level are distinguished from other information technology analyst levels in that typical Financial Systems Analysts I's and II's specialize in supporting financial application systems at large, whereas this position requires both financial and technical expertise as well as leadership and innovation to support ongoing financial operations and enterprise-wide support associated with the use of the enterprise's core financial software. This position will serve in a dedicated team, leading and coordinating the building and integrations needed for Revenue Cycle technology, primarily the core financial system. The ideal candidate has deep technical expertise in Soarian Financials system functionality and its underlying database and master files. In addition to extensive knowledge of revenue cycle management, EMR (e.g., Cerner Millenium) integration with revenue cycle and a strong background in several of the following areas: claims processing, denials and remittance management and bill scrubber solutions, charge tiering, charge structure build and management, master file maintenance, rules build and optimization (CRDT, BRDT, etc.) and scriptingl Technical Systems Analyst is a Senior-Level position that will plan, design, build, and implement EMR/EHR financial information systems and related technology solutions to assist the organization with reaching overall revenue cycle-related goals, KPI's and to meet specific business needs. This seasoned technical analyst will have advanced patient financial systems skills (for example, database coding and scripting skills to help with claim modifications, statement customizations, creation of custom rules, denial management, charge tiering, charge building and troubleshooting, etc.). This analyst will provide advanced support for financial service line full adoption of Revenue Cycle system feature/function within the Marshall Health Network System. This is the advanced level of our Financial Applications Analyst positions. Positions at this level are distinguished from other information technology analyst levels in that typical Financial Systems Analysts I's and II's specialize in supporting financial application systems at large, whereas this position requires both financial and technical expertise as well as leadership and innovation to support ongoing financial operations and enterprise-wide support associated with the use of the enterprise's core financial software. This position will serve in a dedicated team, leading and coordinating the building and integrations needed for Revenue Cycle technology, primarily the core financial system. The ideal candidate has deep technical expertise in Soarian Financials system functionality and its underlying database and master files. In addition to extensive knowledge of revenue cycle management, EMR (e.g., Cerner Millenium) integration with revenue cycle and a strong background in several of the following areas: claims processing, denials and remittance management and bill scrubber solutions, charge tiering, charge structure build and management, master file maintenance, rules build and optimization (CRDT, BRDT, etc.) and scripting. System Specific Duties and Responsibilities: Gather requirements and functional specifications, assess current-state/provide recommendations for future-state functionality to develop and maintain Revenue Cycle systems focusing on Enterprise and Best-Practice standards for processing and handling of the Healthcare Revenue Cycle functions such as Insurance Claims Processing or Charge structure to achieve desired outcomes. Ensure all rules and workflows comply with healthcare regulations (e.g.: The Joint Commission, CMS), payer requirements, and organizational policies (e.g.: Change Control process). Ensure seamless integration of Soarian Financials with other healthcare information systems and financial applications Identify and implement system enhancements and process improvements to increase efficiency and reduce errors in charging, claims processing and remittance management. Conduct regular audits and quality assurance checks to ensure accuracy and effectiveness in revenue cycle processing and remittance and reimbursement management. Provide advanced technical support for revenue cycle and claims/remittance processing rules. Daily work to help diagnose and resolve complex system issues, ensuring minimal disruption to operations. Work closely with revenue cycle management teams, billing departments, and IT staff to understand needs and translate them into effective system rules. Collaborate with vendors and external partners to implement and test new rules and system updates. Develop and maintain comprehensive documentation for all rules and workflows within Soarian Financials. Maintain technical documentation based on standard operating procedures in support of the project repository and operations expectations. Train end-users and technical staff on new rules and system functionalities Develop system test scripts, plan, and coordinate system testing and validation regularly as necessary for system patches and upgrades to ensure quality and functionality. Builds and maintains relationships with software and support vendors to ensure system issues are documented and addressed by the vendor in a timely manner. Plans, Designs and Provides Leadership in implementation/upgrade/migration projects as required. Provides system process knowledge, perform configuration tasks, write/run reports, and other tasks in support of the project team as assigned. Promotes the use of best practices of application system in the user community and with department managers. Completes goals assigned by applications directors, managers, or supervisors. Maintains confidentiality of information encountered in support of application systems as outline in the Health Insurance Portability and Accountability Act (HIPAA). Continuously transforming system to enhance customer experience. Interact with Information Services Analysts during the software build or configuration and the unit testing process through go-live and post-live support. Work in collaboration with Business and Testing Team analysts for system and integration test execution for all required workflow and supporting functionality. Identify the common causes of the defects, prioritize them and systematically remove them in further development work. Possess technical knowledge of Soarian Financials and functions that support all workflows. Be part of the 24x7 support of the Soarian Financials applications and help troubleshoot problems when they surface. Actively monitors assigned Service Now (SNOW) support tickets, providing regular updates, and resolving issues in a timely manner, in accordance with established SLA's and provides end-user communication/training/support as appropriate. Follows organizational Change Control procedures. Coordinate with Project Managers to ensure project deadlines are met. Strives to be the best; stretches own capabilities to continuously improve. Sets a positive example for others

The Financial Systems Analyst III, is a Senior-Level position who will lead the implementation, optimization, and management of financial application systems within our healthcare system. This role will leverage advanced skills and deep understanding of healthcare operations developed through extensive experience in the above activities to drive improvements in revenue cycle management. This is the advanced level of our financial applications analyst positions. Positions at this level are distinguished from other information technology analyst levels in that typical Financial Analysts I's and II's specialize in supporting financial application systems at large, whereas this position requires both financial and technical expertise as well as leadership to support ongoing financial operations and enterprise-wide support associated with the use of the enterprise's core financial software. This position will serve in a dedicated team, leading and coordinating needed integrations for non-clinical business function technology, primarily the core financial system. The ideal candidate will have deep technical expertise in Health system Financials, along with extensive knowledge of Revenue cycle operations. This role involves developing, managing, and optimizing rules and workflows to ensure efficient and accurate processing within the enterprise Revenue Cycle and other business functions. Develop and execute strategic initiatives to enhance revenue cycle workflows and systems. Collaborate with department and senior management to align IT strategies with organizational goals/objectives. Lead cross-functional teams in the implementation of new revenue cycle technologies and initiatives. Oversee the configuration, maintenance, and optimization of revenue cycle systems Ensure systems meet regulatory requirements and industry standards for data security and privacy. Implement best practices for system performance monitoring and optimization, aligning with The Joint Commission and CMS standards and guidelines. Analyze current patient access processes and identify opportunities for improvement. Develop innovative solutions to streamline workflows and enhance operational efficiency. Lead projects to implement new technologies or enhancements to existing systems.