- Develop and automate network and mainframe system diagnostics as necessary using a variety of 3rd party software tools and utilities.
- Created solutions for nationwide client connectivity issues involving national LAN, WAN, server, mainframe and bank-specific applications.
- Complete support of over 275 systems and users, Mainframe client end support.
- Design, testing, and implementation of PC and Mainframe software programs.
- Reset mainframe, SAP and network passwords company-wide.
- Worked in an MVS mainframe environment.
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