Systems engineer jobs in Buffalo, NY

Come join a growing financial technology company that's leading the marketplace in both the marketing and servicing of credit cards! Continental Finance Company specializes in credit card options for those consumers with less than perfect credit. We are seeking a Genesys Systems Administrator to support our Operations team. The Junior Genesys System administrator will work under the guidance of the VP of Contact Center Performance Management to support and maintain a highly available, secure, and efficient environment that supports business operations and provides optimal customer experiences. This individual works in close partnership with others within operations as well as additional departments throughout the organization, including but not limited to IT, Marketing, Compliance and Legal. Essential Functions: System Installation & Configuration: Install, configure, and maintain the Genesys Cloud platform Configure Genesys components such as routing, IVR, Bots, voice, chat, email, and other communication channels. Integrate Genesys solutions with third-party systems, databases, and applications. Performance Monitoring & Optimization: Monitor the performance of Genesys platforms to ensure optimal operation and resource utilization. Troubleshoot performance issues, identify root causes, and implement corrective actions. Apply necessary patches and updates to ensure the system is running the latest versions. User Management: Create and manage user accounts, roles, and permissions within the Genesys environment. Ensure proper configuration of user profiles and associated workflows for smooth operations. Provide end-user support for Genesys applications and resolve any user access or functionality issues. System Security & Compliance: Implement and enforce security protocols to protect data and ensure system integrity. Monitor and audit system logs for any suspicious activities and take necessary actions. Ensure the platform complies with organizational and industry security standards (e.g., GDPR, HIPAA). Troubleshooting & Incident Management: Provide advanced troubleshooting for system outages, service disruptions, and incidents. Analyze logs, system alerts, and call data to resolve technical issues efficiently. Collaborate with other teams (e.g., Network, Security, Development) to resolve issues that impact Genesys system performance. System Upgrades & Maintenance: Plan and execute system upgrades, patches, and updates with minimal downtime. Perform regular backups of the Genesys system and verify the integrity of backup files. Schedule and coordinate planned maintenance with minimal impact on business operations. Documentation & Reporting: Maintain accurate documentation for all configuration changes, system upgrades, troubleshooting processes, and maintenance activities. Provide regular reports on system performance, incidents, and system health to leadership. Develop and maintain standard operating procedures (SOPs) for Genesys administration tasks. Collaboration & Support: Work closely with the development, network, and support teams to ensure seamless integration and operation of Genesys systems. Assist with the training of end-users and team members on new system features, functionalities, and best practices. Provide on-call support and respond to after-hours incidents as necessary. The ideal candidate will have the following: Bachelor's Degree or 3 years of relevant experience. Experience with Genesys Cloud systems highly preferred. Basic understanding of the Genesys platform (Genesys Cloud, Genesys Engage, PureConnect, etc.) and general contact center technology. Familiarity with telephony systems and concepts (e.g., VoIP, ACD, IVR, call routing). Strong analytical and troubleshooting skills, with a willingness to learn new tools and technologies. Ability to identify, diagnose, and escalate system issues under guidance. Good written and verbal communication skills for documenting issues and interacting with team members. Ability to clearly explain technical concepts to non-technical users. One of the following Genesys Cloud Certifications must be completed within each 6 months in the role, with the expectation that all 4 will be completed within first 2 years in the role. Genesys Cloud CX: Professional Certification (GCX-GCP) Genesys Cloud CX: Developer Certification (GXC-GCD) Genesys Cloud CX: Architect Certification (GCX-ARC) Genesys Cloud: AI - Digital Bots & Knowledge Certification (GC-AI-DB) Why Continental Finance? Continental Finance Company (the “CFC”) is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. Since our founding in 2005, we have prided ourselves on corporate responsibility to customers in terms of a strong customer support program and fair treatment. With our success, we have also grown into an innovative financial tech company! With a state-of-the-art consumer marketing and servicing platform, we provide a variety of services to consumers when other financial institutions will not accommodate them. With more than 2.6 million credit cards managed and serviced since our founding, we pride ourselves on putting the customer first. We are not a chartered banking financial institution, nor are we a debt originator or a credit card issuer. CFC is an equal opportunity employer that is committed to inclusion and diversity. Our company provides equal employment opportunity (EEO) regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. CFC is seeking bright, energetic individuals that will help us grow and develop together! We uphold a promise to treat our employees with the same care and concern as we do our customers. We offer all employees competitive compensation and benefits in an exciting, fast-paced business casual environment. Join our growing team and apply online today! CFC offers a hybrid work schedule which includes three (3) core days in the office (Tuesday, Wednesday, and Thursday) and two (2) remote workdays (Monday and Friday) #LI-HYBRID

Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family. Job Summary As part of Rich's Smart Factory team, this role is responsible for designing, implementing, and maintaining complex computer systems and networks across multiple manufacturing facilities within the US and Canada. They work closely with other IT professionals, controls engineers, vendors, and operations teams to ensure reliable data flow and system performance across diverse manufacturing environments. The role involves hands-on deployment, troubleshooting, and support of systems and the underlying OT network infrastructure. This is a remote role in the US, with up to 50% domestic travel. Key Accountabilities and Outcomes * Design, implement, and maintain OT network solutions for asset connectivity (PLCs, HMIs, sensors, packaging/process lines) * Ensure reliable communication using industrial protocols such as Ethernet/IP, MQTT, OPC UA, and Modbus * Assist in the development and implementation of IT policies and procedures * Provide technical support and guidance to end users * Participate in system and network upgrades and migrations * Conduct system and network performance monitoring and optimization * Collaborate with cross-functional teams-including IT, controls, vendors, and operations-to deliver integrated solutions Knowledge, Experience and Skills Required: * 2-5 years of experience in operational technology, industrial networking, or systems engineering * Strong knowledge of OT networking standards, industrial protocols, and asset integration * Experience with system configuration, deployment, and troubleshooting in manufacturing environments * Excellent troubleshooting and problem-solving skills * Strong communication and collaboration skills, with the ability to interface with both technical and non-technical teams Preferred: * Bachelor's degree in electrical engineering or computer science * Experience with communication brokers (e.g., Kepware, Ignition, Aveva) * Understanding of cybersecurity principles in OT environments is beneficial #LI-NT1 #CORP123 COMPENSATION In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location. Annual Range/Hourly Rate $83,555.00 - $113,045.00 Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Associate Experience Network at *************** if you need assistance completing this application or to otherwise participate in the application process. BRINGING YOUR BEST SELF TO WORK. As a family-owned company, caring for our associates-their whole selves-is a top priority. That's why we provide benefits and tools to help our people balance the integration of work and life: * Competitive compensation * Health & financial benefits * Paid time off * Parental leave * Family planning support * Flexible work policy * Associate resource groups * Volunteering & community impact opportunities * Holiday gatherings * In-house taste tests (we are a food company after all)! It's all part of how we support our family of associates. Because in the company of family, all things are possible. MEET RICH'S. Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $3.8 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family.

TENAX Technologies is currently seeking Network Specialists to provide systems, application, communications and network systems support in service of the Air National Guard (ANG) Remotely Piloted Aircraft (RPA) Special Operations Center (SOC). The Network Specialist will interface with fellow contractors, military personnel, and government clients in support of network infrastructures supporting RPA in addition to providing direct hands-on network expertise to install and maintain network architectures for the RPA-SOC, which operates 24/7/365. The ideal candidate will have a solid understanding of network technologies, protocols, and standards required to integrate and sustain information transport systems. Key Responsibilities Provide ongoing support of communications and network systems architecture, video distribution, long-haul communications systems, and enhancement support for operations. Analyze, troubleshoot, and maintain RPA-SOC computer and network systems including hardware, software, operations support for Microsoft Windows and other operating systems at multiple classification levels.LAN/WAN communications, firewalls, operations support for Microsoft Windows operating systems, and networks at multiple classification levels. Ensure proper configuration of servers, virtual servers, storage solutions, computer, and software necessary routers, switches, firewalls, crypto and other communications equipment necessary for the successful operation of the RPA-SOC. Maintain accurate records of service requests and resolutions. Participate in on-call rotation for after-hours support. Requirements +/- 5 years of experience with network design, testing, development, and integration Experience with LAN/WAN, cryptographic equipment, multicast routing on Commercial-off-the-shelf (COTS) equipment such as Cisco. Knowledge of industry best practices for designing, implementing, and maintaining network security and service availability throughout the system life cycle. Ensure network and equipment meet applicable security technical implementation guides (STIGs). Identify technical applicability, remediate, and support mitigation of IAVA notices and support metric reporting. Experience in VMWare virtualized environment. Follow industry and department trends and developments to ensure services are consistent with, and/or superior to, industry best practices. Knowledge of computer networking and network-based information assurance devices. Ability to work independently and in a team environment. Strong problem-solving skills. This position involves work typical of an office environment with no unusual hazards. There is occasional lifting up to 30 pounds. Clearance Requirement: An active TS clearance with eligibility for TS/SCI is required. Mandatory Requirement: Security+ CE Certification or similar DOD 8570 IAT II certification. Preferred Qualifications: Other desired certifications include: MCSA, MDAA, CCNA, VMWare VCTA.

About the Job The Systems Engineer-Interface Engineer will support the C2BMC program and will primarily be responsible for authoring the development of ICDs and IDDs. Location Colorado Springs, CO or Huntsville, AL Some travel may be required. The Work You'll Do The Interface Engineer will lead in authoring the development of ICDs and IDDs. This includes establishing new interfaces between external elements, including sensors, and other Command and Control Systems. The Interface Engineer will ensure the ICDs and IDDs created are to appropriate standards required of the program. Additionally, it is expected that the Interface Engineer develop various behavioral diagrams to understand and document the requirements. The Interface Engineer will create requirements, captured in DOORS and at sufficient detail to provide clear understanding to the implementation teams. The Interface Engineer's primary responsibility will be developing and updating of multiple Interface Control Documents (ICDs) and Interface Design Documents (IDDs). Successful candidate will attend interface working group meetings with MDA customer and representatives of assigned external element engineering organization as well as support to program integration and test related efforts for the associated interface. Successful candidate may also be assigned to support other interface engineers in developing ICDs for other BMDS Elements, support requirements engineering, use case development, and logical architecture modeling tasks as SE department tasking requires. Successful candidate will support spiral leadership to assure interface artifacts and system assessment tasks required for the assigned sensor interface are completed when required. What You'll Bring * Bachelor's Degree with a minimum of 9 years of experience, or Master's Degree with a minimum of 7 years of experience * Active Secret Clearance required to start. * The successful candidate will have 9+ years professional experience in Systems Engineering or related discipline. * The candidate will have significant experience in authoring ICDs and IDDs that are DID compliant and to DoD Standards. * Must be able to function as part of an experienced team in developing systems engineering products and artifacts while adhering to the program Systems Engineering Management Plan (SEMP) and other processes. * Candidate must possess an understanding of systems engineering process and principles. * A successful applicant should have a proven track record of successfully applying system engineering principles to develop product solutions. * Candidates must have experience in requirements elicitation including the use behavior diagrams as an analysis tool to understand and decompose requirements. * Demonstrated Systems Engineering skills and experience with interface engineering including authoring of Interface Control Documents (ICDS) and Interface Design Documents (IDDS), to include: message definition and processing rules; message formatting (e.g. XML, VMF, et al); physical/network specifications and models, to include the ISO OSI model; physical/network topologies and devices; network protocols (e.g. TCP/IP, UDP, et al) is a must. * Requirements engineering, and development of behavioral models and diagrams including use cases, sequence diagrams, and activity diagrams are required. * Excellent communication skills, both written and oral are a must. Preferred * Experience with authoring Missile Defense System (MDS) ICDs and IDDs is highly desirable. * Experience in authoring Complex Command and Control Systems ICDs and IDDs is highly desirable. * Requirements engineering, to include experience working with IBM Rational's Dynamic Object Oriented Requirements System (DOORS) is highly desirable. * Risk Management Framework (RMF) -based cyber security, and experience with Agile or Iterative Development Methods are a plus. Salary Range: $120,000 - $163,000 Our Approach At SecureStrux, we are committed to core values that guide the way we work with one another and our clients. As a team member, you will Create Team Synergy, Drive Continuous Innovation, Deliver with Integrity, and have the Freedom to Own it. Our thriving company culture supports our employees as they seek to grow with us! What We Offer Between our virtual environment where you can evaluate recent technologies and enhance your skills, and a generous annual professional development stipend, you will join a team that enjoys working on leading-edge technologies for world-class clients. We offer a robust total compensation package that includes comprehensive health benefits to support you and your family, flexible time off, continuing education allowance, a donation allowance for charitable causes, and a matched 401k.

Company:MercerDescription: We are seeking a talented individual to join our Global Real Assets team at Mercer. This role will be based in one of our North America offices in the Central or Eastern Time Zones. This is a hybrid role that has a requirement of working at least three days a week in the office. The Head of North American Infrastructure will be a member of the Global Real Assets leadership team, sit on the global infrastructure investment committee, and join our client infrastructure portfolio construction groups. This role is pivotal in managing and growing Mercer's infrastructure investment strategies and client relationships across North America. We will count on you to: Serve as the key point person for current and future investment strategies focused on North America, including managing a large co-investment mandate with a US public pension and overseeing Mercer's flagship PIP US Infrastructure strategy, including the upcoming launch of Vintage 9 Oversee accountable coverage of major Infrastructure Investment managers in North America and globally, representing Mercer on several LPAC seats Lead the Infrastructure Fund Research and Ratings process in North America Source, diligence, and monitor approximately 5-10 co-investments annually in partnership with asset management partners and Mercer's Global and North American Infra investment teams Collaborate with Mercer's secondaries team to source and diligence 5-10 secondaries annually Lead a team of 3-5 people across Canada and the USA, working closely with global Infra and Real Assets teams Drive business development by working closely with Mercer's client, commercial, and OCIO teams to expand client and segment relationships What you need to have: Extensive experience in infrastructure investment management, including portfolio management and co-investment strategies Strong leadership skills with experience managing teams across multiple locations Proven ability to engage with top-tier infrastructure investment managers and represent the firm on LPACs Deep knowledge of infrastructure fund research, ratings, and due diligence processes What makes you stand out: Experience managing large co-investment mandates with public pension funds or similar institutional investors Demonstrated success in business development and client relationship expansion within infrastructure investments Ability to work effectively in a global team environment and lead cross-border initiatives Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. The applicable base salary range for this role is $250,000 to $350,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Job Description STRUCTURAL BUILDING SYSTEMS ENGINEER (BSE) II As a Building Systems Engineer, you are responsible for the design of building systems for projects across our practice areas, elevating their capabilities and creating a more sustainable world in the process. You would be part of a team whose structural engineering services are grounded in the use of advanced engineering techniques, diverse material selection and sustainability measures. What You'll Do Conduct code research in support of project development Research and apply current technology and stay abreast of new and upcoming technologies Analyzes reports, drawings, etc. to plan and design a project. Execute design calculations and quantity/cost estimates for buildings. Develop and prepare project specifications for structural building projects. Research code issues and develop educated strategies to satisfy code requirements. What You Bring to the Table Must Have: Bachelor's degree in Civil Engineering or a related field A minimum of eight (8) years of structural engineering experience AutoCAD/Revit experience Design program experience such as Enercalc, RISA, Bentley Structural System or equivalent required Professional Licensure Ability to interact effectively across organizational boundaries to achieve goals and meet deadlines What You'll Be Part Of As the Building Systems Engineer, you will be part of a team that provides mindful structural design for clients in healthcare, K-12 education, higher education, communities, municipalities, industrial sectors and more. What We Offer: CPL cares about your future with us! That's why we offer the following benefits to you and your family: Internal Mobility & Career Advancement Healthcare for you and your family including spouse coverage: Medical, Dental, Vision & Prescription insurances. Single Plans with 100% paid premium Flexible Time Off + 8 Holidays a year Retirement Savings Plan - Contribution from CPL to grow your retirement funds. Tuition Assistance: You may be eligible for continuing education assistance. Student Loan Assistance Program: CPL will contribute up to a maximum of $100 a month for 5 years ($6,000 total) towards student loan debt. Licensure Assistance Long-Term Disability Insurance Company/team member premium sharing Flexible Spending Account $5,000 dependent childcare annually paid 100% by team member pre-taxes. FREE Life Insurance and AD+D Insurance Voluntary Short-Term Disability Insurance WHAT DOES IT LOOK LIKE WORKING HERE? We believe that building a strong community is about establishing a prevailing sense of fellowship among our team members, friends, and neighbors. Collaboration - working with others towards the best solution, placing great emphasis on the collective wisdom of our internal teams. Family - celebrating others' successes, genuinely caring about the happiness and well-being of our team members and recognizing their own families as extensions of the CPL family. Fun - not taking oneself too seriously, fully understanding that fun at work is conducive to productivity. Inspiration - contributing to an uplifting workplace that facilitates growth and success by maintaining a positive, upbeat attitude. Integrity - doing what is ethically right and providing reliable follow-through on commitments. Ingenuity - seeking new opportunities and consistently identifying unexpected and practical ways to solve problems. The rate for this position generally ranges between 88K-133K $annually. This range is a good faith estimate provided pursuant to the New York Pay Transparency Law. It is based on what a successful New York applicant might be paid and assumes that the successful candidate will be in New York or perform the position from New York. Similar positions located outside of New York will not necessarily receive the same compensation. Actual pay rates may vary from the range, as permitted by New York Equal Pay Transparency Law. Compensation offers will be based on various factors, including operational needs, individual education, qualifications and experience, work location and comparison to employees already in the role, as well as other considerations permitted by law. A potential new employee's pay history will not be used in compensation decisions. CPL is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, disability, citizenship, military or veteran status, gender expression and/or identity, or any other status or characteristic protected by federal, state, or local law. CPL does not accept unsolicited resumes from recruiting professionals or agencies, nor do we accept resumes from any source that does not reference a specific, open position. CPL will not be responsible for any fees arising from the use of resumes submitted by recruiting professionals or agencies that do not have a current placement fee agreement with CPL. All initial communication with recruiting professionals or agencies must go through our Talent Acquisition Team. What

Job Description Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. Seneca Holdings is seeking a Systems Engineer in Williamsville, NY or Chantilly, VA. The Systems Engineer who will use professional technology engineering skills and experience to maintain and enhance all network infrastructure, SaaS configuration and integration, application management, end user devices and general tier 2/3 end user support for Seneca Holdings and its business subsidiaries. This position leads in the planning and implementation of system design, architecture, provisioning, and maintenance that is consistent with the company workflows and processes, while following industry best practices and meeting compliance and security objectives. This team member is responsible for researching, testing, configuring, installing, troubleshooting, operating and repairing systems and company infrastructure solutions. The ideal individual for this role will need to demonstrate strong organizational and communication skills (written and verbal), as well as a passion for superior customer service we are known for. Must be a team player yet work constructively and independently as directed. The System Engineer is a consummate IT professional, detail oriented and self-motivated individual who excels at both successfully and efficiently solving end-user, departmental and Companywide IT problems as well as developing, implementing, and supporting business systems solutions Summary of Location and Hours: Hybrid Position - onsite in Williamsville, NY or Chantilly Virginia USA and telework as directed. Monday - Friday approximately 8:00 am to 5:00 pm EST. Most service is provided during normal business hours. Seneca Holdings and its subsidiaries supports employees and locations all over the world, in many time zones. Planned work schedules to include nights and weekends may be necessary. Requirements for on call support coverage and working hours are also possible. Responsibilities include, but are not limited to: Serve as a primary technical engineering contact and architect for managing Seneca Holdings enterprise SaaS (Software as a Service) Provide technical oversight, verification and validation, supportability and effectiveness analysis for Microsoft systems and for projects impacting Microsoft Systems (to include but not limited to the Office 365 Cloud suite and SharePoint) and supporting infrastructure Design, testing and implementation and operations of Single Sign On (SSO) solutions Design, test, configure, and install new systems and network equipment Identify and resolve SaaS connectivity, network and related integration system performance problems Maintain and update system documentation and diagrams Overseeing system vulnerability security management program Troubleshoot and solve SaaS, workstation and network related access problems Interface with external vendors, suppliers, consultants as necessary Participates in Disaster Recovery testing, planning and execution of the plans as needed. Participates in Security incident handling. Communicates reported or discovered issue trends, major security events and Information Security incidents with appropriate management staff, as soon as identified. Develop and implement Standard Operating Procedures for configuration, installation and support of technologies widely adopted across company Provide technical training sessions, 'lessons learned' for IT staff Ensures that system improvements are successfully implemented and monitored to increase efficiency Consistently prepare for and provide documented support for various audits throughout the year Identifying and leading positive change to evolve business processes Keep abreast of latest technology and industry trends, recommend equipment and system enhancements, upgrades and/or replacements as necessary to meet the IT needs of the Seneca Holdings and its subsidiaries Conduct all business in accordance with Seneca policies and procedures. All other duties as assigned Basic Qualifications: Microsoft Windows technical support Office 365 administration and troubleshooting experience including system implementation, management and documentation Software as a Service) SaaS integration experience (e,g, design, testing and implementing APIs) Corporate Microsoft SharePoint design, implementation and administration Network infrastructure administration of routers, firewalls, access points and switches and the like Strong written/verbal communication skills, critical thinking and problem-solving skills Hands-on support services in a help desk/service desk environment Desired Skills: BA/BS in computer sciences or related field, or equivalent years of experience At least 5 years of technical experience that is directly related to the duties and responsibilities specified Physical Activities & Requirements Must be able to remain in a stationary position for extended periods of time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, computer printer, etc. Requires repetitive motion associated with heavy computer use. Salary at Seneca is based on a variety of factors including but not limited to location, experience, skill set, performance, licensure and certification, as well as contract-specific affordability and organizational requirements. The range of this position in other geographic locations may differ. The projected compensation range for this position is below. The estimate displayed represents the typical salary range for this position and is just one component of our total compensation package for employees. The projected compensation range for this position is:$70,000-$85,000 USD Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

PCI Systems Engineer (Tech Ops) Are you a problem-solver who thrives on designing and supporting robust systems infrastructure? Join our team as a Systems Engineer and play a key role in shaping the backbone of mission-critical technologies. If you're ready to take on meaningful challenges, collaborate with talented peers, and make a measurable impact-this is the role for you. About PCI: PCI (********************* is a rapidly growing technology company dedicated to providing innovative IT solutions that empower businesses to thrive in the digital age. We foster a culture that values individual contributions, open communication, and a close-knit team environment. At PCI, we are committed to pursuing excellence, unlocking human potential, and building strong relationships with our clients and employees. PCI's commitment to you: As part of the Technical Operations team, you will design, develop, support, and maintain the organization's hosted systems infrastructure including client-facing assistance to define requirements and recommend technical solutions to help move the client's technology forward. You will develop, modify, test, and maintain the systems and make updates to system-related installation documentation. This role serves as a point of escalation for System Administration team for outages, issues and or change management support. Work is generally both independent and collaborative in nature and contributes to moderately complex aspects of a project. You might be a great fit if you have experience with: Working directly with clients for evaluation, technical discovery, and solution recommendations. Such as leading discovery sessions to assess infrastructure needs and proposing tailored cloud migration strategies. Azure Cloud technology stack: Deploying Azure Virtual Networks, configuring NSGs, and managing Azure AD-integrated services. Azure and on-prem networking: Designing hybrid network topologies, configuring VPN gateways, and troubleshooting routing between cloud and on-prem resources. On-premises infrastructure design and implementation: Building Hyper-V clusters, deploying Windows Server roles, and integrating with cloud services. Various SAN technologies: (NetApp, Nimble, TruStorage) Backup technologies - both physical and cloud-based: Managing Veeam and Barracuda for on-prem backup, configuring Azure Backup and Recovery Services Vaults, and ensuring compliance with retention policies and disaster recovery plans. IT service delivery: Working within queue(s), familiarity with Autotask PSA, Kaseya RMM, and Auvik Network Monitoring preferred. Additional skills we value: Mid-level networking expertise: Diagnosing VLAN and subnet issues, configuring DHCP scopes, and managing firewall rules for secure access. Experience supporting remote user environments: Troubleshooting VPN connectivity, deploying remote desktop solutions, and managing endpoint security for distributed teams. Familiarity with network monitoring and diagnostic tools: Using Wireshark or PRTG to identify latency issues or unauthorized traffic. Comfort with cloud identity and access troubleshooting: Resolving Azure AD sign-in issues, MFA lockouts, and conditional access misconfigurations. Microsoft modern workplace solution (Intune, Teams, Exchange Online, SharePoint Online): Implementing Intune compliance policies, managing Teams lifecycle, and configuring Exchange Online mail flow. Requirements : 2-year technical degree or equivalent work experience. Strong listening and communication skills with a friendly customer-focused attitude, as this role will have direct client interaction both virtually and in person at on-site client locations. Prior Enterprise MSP experience highly valued. Certifications Preferred: AZ-104, AZ-302, AZ-304, AZ-305, AZ-500, all M365 certifications. FLSA Category - Exempt, full-time Supervisory Responsibility - No Location - Buffalo, NY (On-site) Other Expectations - After-hours support when needed. Compensation : $85,000 -$110,000 annual salary

Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Summary Smarsh is seeking a Sr. Technical Support Engineer I to provide high touch support to our biggest and best customers. This role serves as an Account Manager for dedicated customers and will lead weekly customer status meetings with key customer stakeholders. Beyond case management, this role ensures that our customers receive world class support.How will you contribute? Provide Business-Critical Support to specific accounts for premium offerings. Interact with all levels of leadership across Smarsh and clients as needed. Advocate for product, policy and process improvements that improve the customer experience. Provide frontline support role for Enterprise products or Backline support role for Saas-hosted solutions or Enterprise products. Works on assignments that are complex in nature where independent action and high degree of initiative is required in resolving problems and developing solutions. Independently identifies the root cause of software or system issues and uses system analysis and testing techniques to solve problems with minimal assistance. Routinely develops reproducible test cases. May recommend code-level or configuration changes. Ensure team adherence to SLAs for support coverage for initial response and timely resolution for customer cases via phone, web and community. Assigned to specialized teams or projects to leverage knowledge and equip others. Regularly participate in bridge calls for system outages or critical production issues. Develop expertise for broad set of assigned products to maximize first contact resolution. Apply product and industry expertise to actively diagnose, troubleshoot and resolve most complex/advanced customer issues. Escalate cases as required based on customer business impact. Influence support organization to deliver quality service to customers and partners to drive high levels of customer satisfaction and long-term loyalty. Effectively manage cases to ensure timely customer status updates and ultimate resolution.• Lead customer escalations or 3rd party support coordination to resolve issues for critical accounts. Log and track cases using Salesforce, maintaining detailed documentation of all interactions and statuses throughout lifecycle of issue. May be assigned as designated Support Engineer to specific accounts for premium offerings. TSE Team Lead provides daily guidance and technical leadership to assigned team, including Technical Account Management expertise and assistance, as well as Escalation Management ownership. Regularly engage with SRE and Engineering teams to drive resolution of issues, handling all customer-facing communications to set clear expectations through closure. Capture, reuse and share knowledge using KCS (Knowledge-Centered Service) practices as Publisher. Knowledge Domain Expert (KDE) responsibilities for online content and product or process feedback across company. May include KCS Coach role. Promote adoption and success of customers and partners using self-service offerings, including knowledge base, community, and training resources. Lead the identification and implementation of “shift left” changes to increase resolution rate and accelerate time to resolution. Develop and deploy innovative approaches to resolve issues and scale the use of new support practices. Actively participate in readiness planning and activities related to pre-release or new product introduction preparation for the support team. Train and mentor peers to facilitate sharing of expert-level knowledge. What will you bring? Passion for helping customers succeed. Excellent verbal, written and interpersonal communication skills. Expert level diagnosis and problem-solving abilities. Time management and critical thinking skills. Self-directed and self-motivated with a demonstrable work ethic and ability to perform under pressure. Proficient in using CRM business systems, Microsoft business applications, JIRA/Confluence and related platforms. College degree in technology-related field is preferred, but equivalent industry/career experience is also considered. 7+ years in a support delivery role or 8+ years industry/career equivalent experience. Requires advanced level IT, networking, database or SaaS/Cloud application support experience. Advanced level expertise as Subject Matter Expert for assigned focused technologies or products as point of escalation for frontline/backline teams. On-premise support experience preferred. Project and program management experience preferred. Industry certifications in Linux, RDBMS, AWS are preferred. May require US Citizenship for access to and handling of client data. $90,000 - $115,000 a year The above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting. Any applicable bonus programs will be discussed during the recruiting process. The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. Local cost of living assessments are done for each new hire at the time of offer. About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

The primary purpose of this position is to provide applied electrical engineering and technical expertise for customers in the areas of power systems studies, power quality analysis, installation, startup, maintenance, and repair. Responsibilities * Perform power system engineering assessments of electric power systems in the areas of proficiency of protection, short-circuit calculation, arc-flash hazard analysis, design improvements of medium- and low-voltage electrical distribution systems. * Able to mentor Power Systems Engineers as directed. * Provided Technical expertise to internal/external customers as business need dictates. * Assess results and prepare written report of findings, proposals, and improvement solutions. * Able to write and stamp power studies and/or verify and stamp other Engineer power studies. * Perform electrical design improvements primarily to support upgrades of facilities' electrical distribution system in conjunction with needs determined in the assessment stage. * Meet customers on-site and review and identify their needs; Provide Engineering cost estimates and bid proposals. * Utilize Engineering skills and applicable codes and standards to implement electrical systems that are safe, dependable, and cost-effective. * Provide technical support and quality control for assigned projects. * Proficient in reading and accurately interpreting power system wiring diagrams including DC elementary drawings. * Must be able to work safely and adhere to all electrical safety procedures. * Solid theoretical understanding of electricity and a good aptitude for problem solving. * Effectively communicate verbally and in writing with customers and peers. * Dependable and responsible with good judgment and organizational skills. * Good customer service, time management and follow-up skills. * Work effectively with customers, peers and management to resolve client issues. * Strong computer skills with working knowledge of Windows and Microsoft Office as well as efficient use of Internet for standards/products/manufacturer research. * All work and decisions shall be conducted in strict compliance of all regulatory laws. * Other duties as assigned by manager. Required Experience and Qualifications: * Bachelor's degree in related field or experience equivalency and a minimum of 8 years related experience. * Registered as a Professional Engineer (P.E.) in the state of New York is required. * Previous professional experience in power engineering studies and design experience in industrial projects is preferred. * Experience with electric power systems, short-circuit, protective coordination, load flow, arc flash hazard analysis. * Knowledge of a power system analysis software * Proven skills in written and oral communication of technical topics. * Self-management of assigned projects and job cost accountability to perform work within budgeted cost estimates. * Interpret specs to our customer requests to design technical solutions. * Short-Circuit, LV/MV Coordination, Arc Flash. * Ability to run medium studies and projects unassisted. * Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. * Must be able to work safely and adhere to all electrical safety procedures. * Strong communication (written and oral). * Able to meet deadlines and handle multiple tasks. * Able to work with various people throughout the organization-Customer Focused. * Focus on accuracy and efficiencies. * For positions that utilize a company vehicle, will be required to have a valid driver's license. Who we are! RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade! Our Mission Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle. Our Vision To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry. Core Cultural Competencies We do it right * We pride ourselves on our integrity and expertise. We don't cut corners. * You perform job responsibilities safely, efficiently, and thoroughly all day, every day. * You conduct yourself professionally, ethically, and honestly. * You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company. * You are on time and preplan time off. * You produce a quality product. We are customer driven * Our number one concern is our customer and our long-term relationships with them prove our dedication. * You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner. * You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management. We focus on growth * We are dedicated to growing the company and our employees. * You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job. * You seek out new assignments and assume additional duties. * You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.). We solve problems * Every day is different, so we need to be innovative, decision makers, flexible and adaptable. * You efficiently and thoroughly complete assignments. * You perform work assignments independently. * You propose new ideas and find better ways of doing things. We get it done * We are efficient, reliable and no nonsense. We work hard, but we also play hard. * You follow through on commitments in a timely way. * You produce easily understandable and accurate reports that meet customer and/or Company expectations. * You actively listen. You seek advice and help as appropriate. * You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.). We build strong relationships * Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers. * You collaborate to create the best solutions for each other and our customers. * You build strong relationships within the team, across RESA departments and locations and with customers and vendors. Additional Information Travel: Up to 50% travel Type: Full-time, Position is in person at one of the following locations below: Location: We will consider candidates from any of the following locations: * Cicero/Syracuse, NY * Buffalo, NY * Albany, NY * Rochester, NY Compensation: $135,000-$175,000 base salary plus 15% bonus eligible. Relocation: Relocation provided for highly qualified applicants. Benefits: Full benefits including medical, dental, vision, company-paid life insurance, Employee Ownership Plan, matching 401k, paid time off, Paid Holidays, and Milestone bonus. Physical Demands: Office Duties; sitting for extended periods, and computer work. Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website. RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Job Details Benefits: Insurance (Medical, Vision, Life, and Dental), PTO, 401K, and Overtime. Report: Service Coordinator. Schedule: Monday through Friday from 8:00 am to 5:00 pm. Travelling: Minimum of 50% travel in multi-state regions; drive or fly depending on distance (all costs covered by the company). Location: Buffalo or Syracuse, New York (Employee is expected to work at the Technical Center when not visiting customers). Responsibilities Service Engineers are expected to provide customers with maintenance and repair assistance of CNC machine tools on location or by telephone. To perform this job successfully, an individual must be able to perform each of the essential functions above satisfactorily: Provide customers with maintenance, repair, and installation assistance of CNC machine tools on location or by telephone. Creating and updating documentation of technical information. Developing, preparing, generating, and analyzing ongoing and ad-hoc special reports pertaining to Service. Demonstrating a willingness to help others and be a team member; often working together with Customer Service Engineers. Providing assistance and training to Customer Service Engineers on the installation and maintenance of newer product lines. Establish and build exemplary communication and customer service relationships with customers. Manage difficult customer situations in a positive manner, respond promptly to customer needs, and solicit customer feedback to improve service. Requirements 3-5 years of experience in electrical and mechanical troubleshooting and maintenance of CNC machine tools. Experience working with DMG or MORI SEIKI machines, Fanuc, Mitsubishi, and/or Siemens, and controls are a PLUS. Good verbal and written communication skills with exceptional customer service orientation. Must be able to interact and effectively communicate in person and over the phone with people at all levels of an organization. Proven ability to read mechanical drawings, electrical schematics, and sequence (PLC) ladder diagrams. Basic computer literacy and working knowledge of MS Word, Excel, and Outlook. Must be adaptable to changes in the work environment; manage competing demands and be able to deal with frequent change, delays, or unexpected events. Preferred: Bachelor's or Associate's Degree in a related field of study. Work Environment Exposure to manufacturing/machining environments which may present possible hazards such as noise, electricity, chemicals, heavy equipment, and other automated and manual machinery. Physical Demands Frequent: Travel, operating a vehicle, sitting, standing, walking, bending, squatting, stooping, and reaching. Pushing, pulling, and lifting objects. Repetitive foot, leg, hand, arm, shoulder, and torso movements. Periodic: Operating power equipment, sitting at a desk, utilizing computers and phones. Occasional: Lifting or moving up to 50 lbs.

Job Requirements Why work for us? Alkegen brings together two of the world's leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and specialty insulation and sealing materials. Through global reach and breakthrough inventions, we are delivering products that enable the world to breathe easier, live greener, and go further than ever before. With over 60 manufacturing facilities with a global workforce of over 9,000 of the industry's most experienced talent, including insulation and filtration experts, Alkegen is uniquely positioned to help customers impact the environment in meaningful ways. Alkegen offers a range of dynamic career opportunities with a global reach. From production operators to engineers, technicians to specialists, sales to leadership, we are always looking for top talent ready to bring their best. Come grow with us! Responsibilities: Perform laboratory services using all available laboratory equipment, in accordance with safety protocols. Maintain laboratory equipment in good working order and provide for periodic calibration and laboratory correlations. Manage and improve safety and quality standards. Develop new test methods as required to answer technical questions for internal and external customers. Interpret and report data to clearly explain test results. Work effectively with external laboratories as needed. Provide key technical support to Marketing, Sales, Manufacturing and Technical functions. Maintain systems for storing and managing laboratory data in cooperation with the global systems. Support coordination of activities for local Laboratory Services Technicians. Qualifications/ Experience: BS degree in a technical or engineering field. An advanced technical degree is beneficial. Working knowledge of mechanical, chemical, materials science, and ceramic fields, particularly as they relate to inorganic specialty fiber materials. Understanding of battery applications and appropriate test procedures is an advantage. Familiarity with the operation, software programming, and maintenance of various types of laboratory equipment, especially related to compression/tensile testing and chemical analysis. Ability to manage competing priorities and work to tight timescales. Ability to cross-train with others and support coordination of activities for lab technicians Good communication and analytical capabilities. Ability to work effectively within cross-functional teams. Familiarity in working with Microsoft applications. 3-5 years' experience in technical, manufacturing, and application/process engineering is desired. Compensation: $81,420-$92,700, depending on experience. At Alkegen, we strive every day to help people - ALL PEOPLE - breathe easier, live greener and go further than ever before. We believe that diversity and inclusion is central to this mission and to our impact. Our diverse and inclusive culture drives our growth & innovation and we nurture it by actively embracing our differences and using our varied perspectives to solve the complex challenges facing our changing and diverse world. Employment selection and related decisions are made without regard to sex, race, ethnicity, nation of origin, religion, color, gender identity and expression, age, disability, education, opinions, culture, languages spoken, veteran's status, or any other protected class.

Pay Range: $24.00 - $29.00 per hour Job Type: Full-Time Build your career in the early childhood education field and become a valued member of our team at BrightPath Kids! As a proud member of the Busy Bees global childcare community, we offer exceptional opportunities for your career to thrive. Join our diverse community of over 5,000 dedicated employees, and experience competitive pay and benefits, including a childcare discount. With our rapid growth, now is the perfect time to apply and shape an extraordinary future with us. Unleash your potential and join BrightPath! What will you be doing? As a Human Resources Specialist - HRIS, you will report to the Director of Total Rewards and support the HR needs of our growing company. Responsibilities include: Providing support on HR initiative and projects Providing HR information and support for audits Corresponding with customers requiring assistance with password resets, login credentials, navigating the HRIS, and locating their employment profiles Performing other HR related job duties as assigned. Top Reasons to join BrightPath Kids: • We offer a 60% child care discount to ALL employees so that your family can take advantage of our great learning environment! • All staff are eligible to participate in the 401(k) program which offers a company match - this is free money! • We will support your long-term career goals by offering opportunities for professional development and tuition reimbursement for courses related to your field. • Full-time staff accrue paid time off beginning immediately. • Full-time staff are scheduled 8 paid holidays. • Full-time staff are offered health insurance, dental insurance, vision insurance and $10,000 of company-paid life insurance. Requirements: Bachelors Degree in Human Resources, Database admin or IT related experience preferred 2+ years of experience in Human Resources Understanding of HR principles and programs Experience with ADP preferred High proficiency in Microsoft Office including Excel, SharePoint, and Outlook Ability to interpret data and make sound recommendations Ability to work independently If this sounds like a good fit, we want to meet you! Please submit your application today. Location: Main Office - West Seneca, NY Pay Range: $24.00 - $29.00 per hour Job Type: Full-Time Build your career in the early childhood education field and become a valued member of our team at BrightPath Kids! As a proud member of the Busy Bees global childcare community, we offer exceptional opportunities for your career to thrive. Join our diverse community of over 5,000 dedicated employees, and experience competitive pay and benefits, including a childcare discount. With our rapid growth, now is the perfect time to apply and shape an extraordinary future with us. Unleash your potential and join BrightPath! What will you be doing? As a Human Resources Specialist - HRIS, you will report to the Director of Total Rewards and support the HR needs of our growing company. Responsibilities include: Providing support on HR initiative and projects Providing HR information and support for audits Corresponding with customers requiring assistance with password resets, login credentials, navigating the HRIS, and locating their employment profiles Performing other HR related job duties as assigned. Top Reasons to join BrightPath Kids: • We offer a 60% child care discount to ALL employees so that your family can take advantage of our great learning environment! • All staff are eligible to participate in the 401(k) program which offers a company match - this is free money! • We will support your long-term career goals by offering opportunities for professional development and tuition reimbursement for courses related to your field. • Full-time staff accrue paid time off beginning immediately. • Full-time staff are scheduled 8 paid holidays. • Full-time staff are offered health insurance, dental insurance, vision insurance and $10,000 of company-paid life insurance. Requirements: Bachelors Degree in Human Resources, Database admin or IT related experience preferred 2+ years of experience in Human Resources Understanding of HR principles and programs Experience with ADP preferred High proficiency in Microsoft Office including Excel, SharePoint, and Outlook Ability to interpret data and make sound recommendations Ability to work independently If this sounds like a good fit, we want to meet you! Please submit your application today.

Job DescriptionJob Title: Technical Engineer V (Microsoft Suite Servers) Location: Remote - USHire Type: ContingentPay Range: $62.88 - $104.81/hr.Work Type: Full-time Work Model: RemoteWork Schedule: Monday - Friday, 9am - 5pm Recruiter Contact: Brian Fesmire, bfesmire@imaginestaffing.net No C2C, C2H, 1099 or Visa Sponsorship Available Nature & Scope:Positional OverviewAre you a talented Technical Systems Engineer looking for a dynamic and innovative work environment where your skills and creativity can truly shine? Join our client's forward-thinking team, where they are committed to pushing the boundaries of technology and delivering cutting-edge solutions. You'll have the opportunity to work on exciting projects, collaborate with a group of passionate and skilled professionals, and make a tangible impact in a rapidly evolving industry. Apply now to be a part of a company that not only values your expertise but also empowers you to achieve your full potential!Role & Responsibility:Tasks That Will Lead to Your Success Work closely with Technology management, senior Engineers, and support teams on a regular basis to implement and manage the design, development, and execution of technical solutions that meet or exceed current and future needs of the organization. Responsibilities may include infrastructure review, implementation, and design, creation of support and architectural documentation, standards, policies, analysis, and testing. Regularly and independently interact with business partners of varying associate and management levels to ensure clarity of the problem/opportunity and elicit business requirements. Coordinate vendor interactions and/or vendor resources as needed. Mentor and coach less experienced engineers, technicians, and integrators. Review documentation, proposals, and changes proposed by less experienced staff. Seek to expand knowledge and understanding of Financial Services trends, practices, and technologies on a continuous basis. Follow and promote use of industry best practices, standards and procedures. Maintain a strong aptitude and working knowledge of Bank applications, systems, development environments. Maintain a detailed understanding of vendor technologies and services used. Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. Skills & ExperienceQualifications That Will Help You Thrive Bachelor's degree in computer science or computer engineering. Minimum 10 years of professional experience in a technical engineering position involving infrastructure design technologies, data management and interchange, system design and/or development for complex applications. Strong experience with Windows Server administration and troubleshooting. Experience with Basic SQL Server administration and query. Networking & Storage support experience. Must be able to work after-hours and/or on-call when required. Ability to translate complex business and functional requirements into structured high-quality implementations using any variety of industry standard approaches. Able to solicit, gather, document, and analyze system specification and requirements. Ability to work independently and collaboratively with others in team environment.

Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks. Motive serves nearly 100,000 customers - from Fortune 500 enterprises to small businesses - across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit gomotive.com to learn more. About the Role: We are seeking a highly skilled IT Support Technician (Tier 2) for our Buffalo, NY office. This role is central to the technical operations and growth of our testbench laboratory and local office IT infrastructure. The successful candidate will be both a hands-on problem solver and a technical project partner to cross-functional teams. You'll manage complex troubleshooting, guide process improvements, administer technology assets, bridge escalations, and help drive Motive's growth through operational excellence and continual modernization. This role focuses on escalation support, advanced troubleshooting, asset/test lab support, project ownership within the core scope and process/documentation leadership. What You'll Do: Diagnose, resolve, and escalate complex hardware, software, and network issues across Windows and mac OS workstations, office equipment, and testbench environments. Support the setup, maintenance, and continual expansion of a hardware/software testbench laboratory integrated with Engineering, QA, and Customer Success; collaborate on product testing and rapid prototyping projects (e.g., DashCam, Asset Tracker, LBB). Administer and document local network infrastructure (switches, firewalls, APs - Meraki, Ubiquiti, etc.), coordinate ISP services, and manage VPN endpoints for secure, policy-compliant access. Create, maintain, and update technical documentation: network diagrams, authentication guides, VPN setup procedures, and lab accessibility instructions. Provision user accounts and permissions for both office and test environments (Google Workspace, Twingate, VPN, Intune, Kandji, hybrid/on-prem/cloud services). Manage local conference room equipment, including Chromeboxes, meet hardware, and inventory assignments; maintain asset tracking and lifecycle documentation. Serve as the operational escalation point for technical issues, including handling admin rights, user account support, and compliance with IT security policies and audit requirements. Collaborate effectively across IT, Engineering, QA, and Customer Success on site projects, troubleshooting sessions, lab upgrades, and office expansion initiatives. Continuously identify and drive process improvements; update internal knowledge bases and procedure guides for efficient technology adoption and troubleshooting. Stay up-to-date on modern IT service tools and best practices, including endpoint management (Kandji, Intune), new SaaS platforms, and hybrid environment administration. What We're Looking For: Minimum 3-5 years of experience in Tier 2 IT Support or similar escalation-oriented role. Strong troubleshooting skills in Windows and mac OS environments; experience with hardware test labs, rack system setup, and office technology provisioning. Proven track record supporting network infrastructure (Meraki/AP configuration, ISP coordination). Hands-on experience administering Google Workspace (G Suite), Okta, device management tools (Intune, Kandji), and SaaS platforms for user provisioning and compliance. Relevant certifications (e.g., CompTIA, Microsoft, Apple, JAMF, Kandji, InTune) are preferred Recent hands-on experience with hybrid environment management (on-premises/cloud), advanced endpoint security, and JAMF/Kandji/Intune administration Demonstrated project experience supporting cross-functional lab expansions or major IT/office buildouts Ability to document technical procedures in clear, accessible guides and diagrams (network setups, VPN access, process handoffs). Experience provisioning user/test accounts with secure role-based access (Twingate, VPN, lab equipment, MDM). Comfortable managing conference/meeting room hardware assets, local server and device inventory, and lifecycle tracking. Strong cross-team communication and collaboration skills, with evidence of positive reputation among office peers. Process ownership: proven commitment to refining procedures, updating documentation, and seeking efficiency improvements across IT functions. Adaptable learner: willingness to master new tools, manage hybrid on-prem/cloud environments, and adopt modern MDM/asset systems. Important to Note: Position based in Buffalo, NY office In-person, hands-on role supporting office and test lab operations, 4 days a week in office Occasional after-hours support for lab upgrades or escalations may be required Pay Transparency Your compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting Motive Perks & Benefits. The compensation range for this position will depend on where you reside. For this role, the compensation range is: United States $82,000 - $117,000 USD Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. Please review our Candidate Privacy Notice here. UK Candidate Privacy Notice here. The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology. #LI-Remote

Job Title: Enterprise System Developer Contract Duration: 12 Months A large municipal technology group is developing multiple large-scale workflow software applications to support operations such as permitting, inspections, roadway repair, bridge maintenance, and street-sign management. The Enterprise System Developer will support the implementation of new applications similar to recent projects, including outdoor dining license systems, roadway repair tracking tools, pavement marking applications, street sign asset management platforms, and bridge/infrastructure maintenance workflow systems. Key Responsibilities Design, develop, and integrate responsive mobile and web applications using Ruby on Rails 6.1/3.1 and related open-source technologies (HTML5, CSS3, JavaScript, ReactJS, LeafletJS, jQuery, Bootstrap, PostgreSQL, Apache, Linux/Ubuntu, Redis, Memcache). Utilize development tools such as RVM, RubyMine, Visual Studio, Sublime, PgAdmin. Develop production-ready React components for desktop and mobile workflows, including sketching tools. Use React libraries including React-Konva, Semantic UI, and state-management libraries such as Redux and Zustand. Package and deploy applications to IIS servers. Develop and integrate complex application modules using .NET, ASP.NET, .NET Core, C#, n-Tier architecture. Create RESTful and JSON APIs using Ruby on Rails and .NET. Maintain code quality with RSpec unit tests and Capybara automated feature tests. Manage code using GitHub, Sourcetree, Azure DevOps. Provide accurate development time estimates. Work with DevOps tools such as Docker, Ansible, Jenkins, Datadog, Azure DevOps. Develop relational database designs, normalization, stored procedures, and SQL using SQL Server. Integrate GIS-based services (ESRI, Google, Mapbox, open-source GIS). Refactor code for performance optimization and security enhancements. Build secure applications with authentication and role-based access control. Follow Agile development methodologies. Collaborate with architects, senior developers, business analysts, and cross-functional teams. Participate in software testing, including identifying and resolving defects. Respond to feedback from leadership and stakeholders. Maintain strong professional relationships and contribute to a collaborative team environment. Mandatory Skills & Experience (Candidates without all mandatory requirements will not be considered.) BA/BS degree (or equivalent) in a technology-related field. 2+ years in object-oriented design, development, testing, and deployment of mission-critical applications in web/client-server environments. 2+ years developing responsive mobile and web applications using full-stack Ruby on Rails with open-source technologies (HTML5, CSS3, JavaScript, ReactJS, LeafletJS, jQuery, Bootstrap, PostgreSQL, Apache, Linux/Ubuntu, Redis, Memcache). 2+ years developing in React, including use of React-Konva, Semantic UI, Redux, and Zustand. 2+ years using .NET technologies: ASP.NET, .NET Core, C#, n-Tier architecture. Preferred Skills & Experience Experience with SQL Server database design, T-SQL, stored procedures, SSIS, and SSRS. Experience building and integrating GIS-based services (ESRI, Google, Mapbox, etc.). Knowledge of DevOps tools such as Docker, Ansible, Jenkins, Datadog, Azure DevOps. Experience refactoring code for performance or security improvements. Familiarity with Agile methodologies.

Description & Requirements We are currently seeking qualified and motivated professionals interested in joining our team in support of an upcoming federal contract (pending award). This position will play a key role in delivering high-quality services to our government client and will be contingent upon contract award. As part of this project, you will support a federally funded initiative that provides essential medical readiness services-such as exams, screenings, dental care and preventive care-to individuals in remote or underserved areas. Services are delivered through a network of providers and mobile teams, with remote coordination and scheduling. The program ensures consistent access to care across dispersed populations and contributes to broader public service goals. Essential Duties and Responsibilities: - Develop and implement the configuration management system which supports the enterprise software development life cycle (SDLC.) - Manage source code within the version control system (i.e. branching, sync, merge), compile, assemble, and package software from source code. - Participate in defining and providing guidance on standards/best practices. - Develop automation scripts for build, deployment, and versioning activities. - Research and resolve technical problems associated with version control and continuous integration systems. - May provide guidance, coaching, and training to other employees within job area. Project-Specific Duties and Responsibilities: Salesforce Development & Customization o Design and implement custom Salesforce solutions using Apex, Visualforce, Lightning Components, and Flows. o Manage Salesforce integrations with external systems via APIs, middleware, and DXHub. DXHub Integration o Develop and maintain secure data exchange pipelines between Salesforce and DHA systems using DXHub. o Ensure compliance with DHA data standards and security protocols. System Architecture & Design o Collaborate with architects and stakeholders to define technical requirements and system architecture. o Lead the development of scalable microservices and RESTful APIs for system interoperability. Security & Compliance o Implement secure coding practices and ensure solutions meet DoD cybersecurity and HIPAA requirements. o Support ATO (Authority to Operate) documentation and technical reviews. Team Leadership & Mentorship o Provide technical guidance to junior developers and participate in code reviews. o Contribute to agile ceremonies and sprint planning. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. Project-Specific Minimum Requirements: • Bachelor's degree in Computer Science, Engineering, or related field (Master's preferred). • 7+ years of software development experience, with 3+ years in Salesforce development. • Strong experience with DXHub, Salesforce APIs, and integration with federal health systems. • Proficiency in Apex, JavaScript, REST APIs, and middleware platforms (e.g., MuleSoft, Boomi). • Familiarity with DHA systems, FHIR, HL7, and DoD health data standards. • Ability and willingness to obtain a Public Trust security clearance. • Excellent problem-solving, communication, and documentation skills. #c0rejobs #HotJobs1111LI #HotJobs1111FB #HotJobs1111X #HotJobs1111TH #TrendingJobs #HotJobs1125LI #HotJobs1125FB #HotJobs1125X #HotJobs1125TH EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com. Minimum Salary $ 134,300.00 Maximum Salary $ 174,300.00

Join Rimkus and unlock your potential with endless opportunities for growth, learning, and making a difference! Rimkus (*************** is a worldwide leader in Engineering and Technical Consulting. Rimkus experts specialize in building envelope engineering, forensic consulting, dispute resolution, construction management services, and solutions built for the environment. NOW IS THE TIME to join this growing and stable company! We offer our full-time employees a competitive salary, bonus opportunities, and a full benefits package that includes medical, dental, vision, life, disability, employer-matching 401(k), and opportunities for advancement! Overview We are currently seeking a Civil/Structural Engineer located in Buffalo or Syracuse for our upstate New York region with experience in the design and/or construction of residential and/or commercial buildings. The successful candidate will assist in determining the cause, origin, and extent of construction defects, structural failures, water intrusion, and/or other failures. An understanding and proficiency of building codes, installation standards, practices, and procedures within the building construction industry is essential. Although this position is remote, the candidate will travel in the Upstate New York region and surrounding states, as needed, for 2 to 3 hours daily. The candidate must reside in upstate New York, preferably in the Buffalo or Syracuse area. The salary range for this position is $104,100 - $156,100 and is dependent on education, experience, location, and certifications/licensure. Essential Job Functions * This key position involves investigating and analyzing residential, commercial, and industrial properties to resolve claims and legal matters. * Assignments may include contract disputes, installation deficiencies, material deficiencies, site evaluations, settlement investigations, structural assessments, and vibration analyses. * Duties include gathering photographic evidence, conducting investigations to document on-site conditions, overseeing field-testing, and reviewing historical documentation. * Preparation of oral and written reports to document the causes of failure, extent of loss, associated repair scope, and remediation recommendations is essential, as is providing opinions and expert testimony in litigated matters. Requirements: * Ability to initiate, develop, and maintain mutually beneficial client relationships. * Bachelor's degree in civil or Structural Engineering. A master's degree is preferred. * 5 years' minimum engineering experience working with residential, commercial, and/or industrial properties in a design or forensic consulting role. * A PE license in New York is required. Obtaining additional State licensing will be required in the role. * A current NCEES record is preferred. * Experience in handling litigation and investigations is required. * Knowledge of building codes, fundamental architectural and/or engineering principles, construction materials, assembly and installation, and industry practices is required. PHYSICAL DEMANDS, OVERTIME, AND TRAVEL REQUIREMENTS: * Must have the ability to communicate clearly, both verbally and in writing, to clients and other parties involved, regarding the details of the project's engineering/architectural issues. * Must be able and willing to drive 2-3+ hours per day for fieldwork. 50% of the role includes travel and site inspections; the other 50% is dedicated to report writing and project management. * A valid driver's license and reliable transportation are required. * Must be able to lift 50 pounds and perform inspections in confined spaces or at elevated heights. * Must be able to inspect roof structures and crawlspaces. At Rimkus, we value a diverse and inclusive workplace where all employees feel valued and respected. We are committed to creating a work environment that supports and celebrates the unique perspectives and experiences of all employees. If you share our commitment to diversity and inclusivity and are excited about joining a welcoming and supportive team, we encourage you to apply for our open positions. Rimkus is an Equal Employment Opportunity (EEO) Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, or protected veteran status. THIS JOB DESCRIPTION IS SUBJECT TO CHANGE AND DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT OR A GUARANTEE OF CONTINUED EMPLOYMENT. #LI-PH1 #LI-HYBRID

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Technology - Data and Decision Science - AI Native Engineering AI/Machine Learning Engineer, Senior Consultant The opportunity Our Artificial Intelligence and Data team helps apply cutting edge technology and techniques to bring solutions to our clients. As part of that, you'll sit side-by-side with clients and diverse teams from EY to create a well-rounded approach to advising and solving challenging problems, some of which have not been solved before. No two days will be the same, and with constant research and development, you'll find yourself building knowledge that can be applied across a wide range of projects now, and in the future. You'll need to have a passion for continuous learning, stay ahead of the trends, and influence new ways of working so you can position solutions in the most relevant and innovative way for our clients. You can expect heavy client interaction in a fast-paced environment and the opportunity to develop your own career path for your unique skills and ambitions. As a Senior AI Native Engineer, you will be at the forefront of revolutionizing how businesses leverage artificial intelligence. Your role will involve researching, building, and implementing scalable AI systems that learn and make predictions tailored to diverse business environments, whether in the cloud or on-premises. You will enhance data pipelines to ensure data integrity and optimize learning processes, all while collaborating with a talented team of data and analytics professionals. Your key responsibilities In this role, you will contribute significantly to the delivery of innovative AI solutions. You will work with a wide variety of clients to deliver the latest data science and big data technologies. Your teams will design and build scalable solutions that unify, enrich, and derive insights from varied data sources across a broad technology landscape. You will help our clients navigate the complex world of modern data science, analytics, and software engineering. We'll look to you to provide guidance and perform technical development tasks to ensure data science solutions are properly engineered and maintained to support the ongoing business needs of our clients. You will be joining a dynamic and interdisciplinary team of scientists and engineers who love to tackle the most challenging computational problems for our clients. We love to think creatively, build applications efficiently, and collaborate in both the ideation of solutions and the pursuit of new opportunities. Many on our team have advanced academic degrees or equivalent experience in industry. You will spend your time on key responsibilities that include: Researching and implementing scalable AI systems that meet business requirements. Enhancing data pipelines and storage for optimal data accuracy and cleanliness. Monitoring and optimizing learning processes to improve high-performance models. This position may have travel requirements as needed to engage with external clients regularly. Skills and attributes for success To excel in this role, you will need a blend of technical expertise and interpersonal skills. Your ability to navigate complex challenges and deliver impactful solutions will be essential. This role will work to deliver tech at speed, innovate at scale and put humans at the center. Provide technical guidance and share knowledge with team members with diverse skills and backgrounds. Consistently deliver quality client services focusing on more complex, judgmental and/or specialized issues surrounding emerging technology. Demonstrate technical capabilities and professional knowledge. Learn about EY and its service lines and actively assess and present ways to apply knowledge and services. Strong analytical and decision-making skills to guide project direction. Proven experience in project management and tracking deliverable completion. Ability to build and maintain relationships with clients and team members. Excellent communication skills to convey complex ideas effectively. To qualify for the role, you must have A Bachelor's degree required (4-year degree). 3-6 years of full-time working experience in AI and/or Machine Learning Strong skills in Python Ability to collaborate and communicate effectively with diverse, hybrid and global teams Experience designing, building, and maintaining high-impact, high-value production AI/ML solutions on a major cloud platform Proficient in Generative AI models and frameworks (e.g., OpenAI, Dall-e, Langchain, Retrieval Augmented Generation (RAG)) and experienced with ML packages like scikit-learn and PyTorch Experience with natural language processing and deep learning Extensive experience in DevOps tools (GIT, Azure DevOps), Agile methodologies (Jira), and CI/CD pipelines for developing, deploying, and scaling analytical solutions Experience with MLOps and ML workflows, including data ingestion, transformation, and evaluation Experience with model retraining and feedback loop methodologies Experience with model and solution monitoring and reporting Understanding of data structures, data modelling, and software engineering best practices Strong foundation in mathematics, statistics, and operations research, with proficiency in data manipulation tools (SQL, Pandas, Spark) and deep learning techniques Excellent communication skills for conveying findings and recommendations, with a willingness to travel for client engagements Ideally, you'll also have Master's degree Computer Science, Mathematics, Physical Sciences, or another quantitative field Experience in hybrid collaboration and emotional agility A track record of working with diverse teams to drive outcomes through complex problem-solving Knowledge of sustainability practices in technology A deep understanding of and ability to teach concepts, tools, features, functions, and benefits of different approaches to apply them Strong skills in languages beyond Python: R, JavaScript, Java, C++, C Experience fine-tuning Generative AI models Experience with image processing techniques and/or speech and audio processing and analysis What we look for We seek individuals who are not only technically proficient but also possess the qualities of a top performer. You should be innovative, adaptable, and purpose driven by a desire to make a significant impact in the field of artificial intelligence. Your ability to collaborate effectively and communicate with clarity will set you apart as a leader in our team. #FY26NATAID What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $106,900 to $176,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $128,400 to $200,600. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.