Systems Engineer Skills

• Provided desktop/hardware/server support for Windows XP and various server platforms.
• Implemented a Microsoft Windows XP Professional desktop environment.
• Installed, modified, configured and upgraded PC hardware and software Project Lead on refreshing existing Dell / Windows XP images.
• Provided Security using Group Policy on various Operating Systems such as Windows XP/7/Server 2008r2 to manage groups of computers and users.
• Led team efforts for testing and configuring 175+ COTS and in-house applications for Windows XP/AD LAN migration project in 4 months.
• Assisted in the strategic implementation of several Dos/Windows migrations to Windows 2K, Windows XP, Windows Vista and Windows 7.
• Provided domain administration, desktop application and PC hardware support for over 250 Windows XP/2000 users, and 50 Blackberry clients.
• Provide System Admin support for about 500 workstations, including Windows XP, Windows 7 and Windows 8, 8.1 environments.
• Project lead for migration from Windows XP to Windows 7 utilizing a remotely deployed OS installation Task Sequence in SCCM 2007.
• Installed, configured and administered Microsoft Windows XP, Windows Server 2003, Microsoft Active Directory, DNS and DHCP.
• Designed and implemented Windows XP workstation, Windows 2003 Server, and NAS solutions for businesses with continued support services.
• Worked with various operating systems to remote administer over 1000 Windows XP, Windows Vista, and Windows 7 clients.
• Led the effort to upgrade infrastructure from Windows Server 2003 and Windows XP to Windows Server 2008 and Windows 7.
• Implemented Windows Deployment Services (WDS) to upgrade all workstations at all sites from Windows XP to Windows Vista.
• Worked closely with Business and Clinical Application Analysts to create and repackage software for use in a Windows XP environment.
• Promoted to Systems Engineer I to assist with software packaging and Windows XP and Windows 7 image support and creation.
• Maintain support for various operating systems, Windows 95, Windows NT, Windows 2000, and Windows XP.
• Proposed to develop a plan to implement Windows XP, instead of the current plan to implement Windows 2000.
• Developed GPO recommendations for Windows 7 based on the evaluation of current Windows XP GPO settings and best practices.
• Led team that designed roll-out of Windows XP to upgrade from Windows 2000, keeping product current as required.

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• Evaluated Server infrastructure configuration and recommended improvements
• Work with user community to provide business analysis and infrastructure modifications in support of change requests through ManageEngine ServiceDesk Plus.
• Designed, consolidated and implemented Windows Domain Enterprise infrastructure - Implemented changeover to Windows 2000/XP across all faculty/staff/lab platforms.
• Create and maintain detailed procedural documentation regarding data center infrastructure layout, hardware installation and configuration of software packages.
• Engineered to deliver an infrastructure solution that is technically sound, resilient to failure, and operationally supportable.
• Assisted Development groups and provide logistical and infrastructure design support for existing and upcoming projects.
• Deployed and maintained the Microsoft server infrastructure platform supporting the Adobe Connect web conferencing application.
• Assisted in troubleshooting and root-cause analysis of backup solutions currently installed with the client infrastructure.
• Produced comprehensive design specifications and configurations for the successful implementation of the wireless network infrastructure.
• Led product launch efforts showcasing solutions for infrastructure, business management, and development environs.
• Provided administration of Active Directory infrastructure, to include managing domain controllers and core services.
• Ensured high availability of the NetApp storage infrastructure through routine maintenance and upgrading end-of-life equipment.
• Supported development environment and infrastructure for a large Open Source parallel processing language project.
• Participated in technical research and development to enable continuing innovation within the infrastructure.
• Work closely with IT management to evaluate and recommend infrastructure additions and enhancements.
• Managed the deployment of network infrastructure, including temporary equipment to support events.
• Reorganized and archived existing application packages to better streamline the current SCCM infrastructure.
• Seasoned in providing infrastructure support to application teams in fast paced environments.
• Used Build Forge for enterprise scale infrastructure configuration and application deployments.
• Perform accurate and precise real-time investigation and triage of infrastructure alert.

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• Configured Oracle data-warehousing system including data extraction and data cleaning specifications using PL/SQL, Oracle Designer/2000, and Oracle Developer/2000.
• Delivered expert information technology and business consulting advice to Motorola Corp. Shepherded the development of codes in PL/SQL.
• Modified existing codes and developed oracle Reports, PL/SQL packages to perform Certain Specialized functions/enhancement on oracle Application.
• Developed data access applications using PL/SQL.
• Maintained and fixed PL/SQL code for performing volume 4 data validation checks on the Uniform Crime Reporting (UCR) project.
• Experience in developing UNIX Shell scripts, SQL and PL/SQL (Coding Procedures, Functions, Database Packages and Triggers).
• Created database objects like tables, views, procedures, packages using Oracle tools like SQL* Plus, PL/SQL and TOAD.
• Tested and Compared different tools for transformation from Java to PL/SQL to increase overall Performance of 1000+ legacy web services.
• Implemented PL/SQL queries and used Oracle stored procedures, and built-in functions to retrieve and update data from the databases.
• Developed and maintained new jobs via PL/SQL Programming and shell scripting to match the growing requirements from the client side.
• Carried out implementation of enhancements in the base product using languages such as Java/J2EE, JS, PL/SQL, XSL.
• Implemented procedures, packages, triggers, and different Joins to retrieve the database using PL/SQL, SQL scripts.
• Designed and developed PL/SQL script to facilitate batch loading of legacy system data into an existing Oracle 8i database.
• Designed & Developed an Insurance Agency portal using Java, JSF, JDBC, PL/SQL and advanced RDBMS concepts.
• Used Tools such as TOAD, PL/SQL Developer to query database systems which are part of the integration project.
• Designed and broke down the complex requirement into simple and small modules, wrote code in Java, PL/SQL.
• Developed complex PL/SQL blocks, triggers, procedures in SQL Server and Oracle as a part of an application.
• Applied reverse engineering to automate, customize and aggregate data at various levels based on business requirement using PL/SQL.
• Coded the business layer using Struts 1.2 and implemented tables, stored procedures, database functions using PL/SQL developer.
• Supported and developed improvements in Perl, PL/SQL and C for a medical insurance claims processing Oracle data warehouse.

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• Worked closely with application programmers, database administrators, departmental faculty and staff to meet University's needs and requirements.
• Developed configuration control database of cockpit sub-assemblies, antenna interconnect, electrical power integration, system test and operations support.
• Developed and administered a database of requirements and created user interfaces that would allow multiple requirement engineers to change requirements.
• Developed product application and fault isolation information for on-line Solution databases in order to offer the end-customers 24x7 self-service options.
• Coordinated efforts between database technicians and production personnel to assure prompt response to data corrections and prevent fiber production delays.
• Managed text-based requirements on secure enterprise architectures for authentication and authorization; Managed project requirements in a Doors database.
• Maintained the scheduling, partnered in implementation, redesigned database, and designed and implemented numerous Crystal Reports.
• Presented solutions for Unified Communication as well as authoring database documentation and guidelines to help support system operations.
• Assist with overall network data cleanup and identify any discrepancies with configuration of network equipment and database.
• Implemented Data access layer using hibernate and Entity Framework to connect and retrieve or manipulate database information.
• Designed an inventory-tracking database to quickly and easily track and monitor equipment purchased for government customers.
• Implemented a Relational Database Management System which led to continuous improvements in all administrative processes.
• Tested and populated chemical compound library and column database to compare current and historical data.
• Designed and implemented Database schema for the transport which encompasses normalized form of data representations.
• Tool resulted in increased productivity by organizing site databases and automation of error prone tasks.
• Validated extensively on data flow between tables of different schema/databases, data transformation and mapping.
• Establish policies and procedures pertaining to database management, security, maintenance and utilization.
• Performed maintenance and development on software systems utilizing dozens of languages and database technologies.
• Developed, optimized & implemented customized database reports with a quicker turnaround time.
• Involved in database administration tasks and assisting developers with problems and SQL optimization.

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• Participate in technical data package reviews of Navy test procedures and requirements to ensure the validity of engineering and mathematical principles.
• Generated engineering documentation including interconnect and wiring diagrams, test procedures, and manuals for manufacturing and end user reference.
• Designated test setup, developed test procedures, specified equipment selection, managed data acquisition and led procurement efforts.
• Produced and executed test procedures ranging from low-level software verification to top-level regression testing in an integration lab setting.
• Reviewed and approved acceptance and qualification test procedures and results for hydraulic components utilizing RTCA DO-160 test requirements.
• Reviewed and performed test procedures for several subsystems and supported formal test events as a verification disposition authority.
• Provided comments/recommendations and coordinated with subcontractors to have their qualification test procedures revised and met the established requirements.
• Implemented new test procedures and troubleshooting methods for new and existing electronic equipment increasing part reliability by 80%
• Developed and analyzed system requirements, specifications, and test procedures, and documented and resolved problems.
• Developed Verification Test Procedures as well as procedures specifically designed for verification of Software Problem Report fixes.
• Witnessed testing and verification of product solutions by reviewing test procedures and ensuring compliance with stated requirements.
• Conducted peer reviews of test procedures for technical accuracy, requirement satisfaction, and standard engineering processes.
• Assist in developing standing operating procedures and test procedures to support facility operation, maintenance and testing.
• Support Systems Integration and Test Team generating detailed checklist and implementing system and integration test procedures.
• Developed test procedures to specifically test documented design requirements, as well as esoteric performance parameters.
• Created Requirement Verification Summaries and Integration Test Procedures for final verification and validation of system.
• Verified and correlated communicative style and technical information in test procedures written by technical/engineer writers.
• Supported test engineers in interpreting requirements for development of test procedures and interpretation of results.
• Reviewed test procedures, requirements, design documentation and other development products for quality assurance.
• Analyzed and developed detailed specifications to determine optimum design and most efficient test procedures.

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• Advised Development team and other members of Network Operations team on integration of applications to messaging and Active Directory environment.
• Experienced in administering Windows Terminal Server, Group Policy management, Exchange and Active Directory in an enterprise environment.
• Managed Windows Severs and Active Directory including Local Group and Security Policies, Security hardening and Remediation.
• Demonstrated fluency with Windows Active Directory User and Computer Management and Microsoft Exchange 2007 management and administration.
• Reconfigured Active Directory topology to improve user and resource administration and to streamline enforcement of Group Policy.
• Designed and deployed active directory servers for a heterogeneous network of Windows and Linux operating systems.
• Worked extensively with Active Directory services, DNS, Group Policy Management & Computer Management
• Designed network diagrams, including an Active Directory infrastructure and integrating existing network.
• Documented disaster recovery procedure for Active Directory Domain Controllers and FSMO role holders.
• Migrated and collapsed Active Directory Domains throughout several corporate buyouts and mergers.
• Performed frequent design, implementation, configuration and troubleshooting of Active Directory.
• Designed Microsoft Active Directory environment supported by System Management Serve/SCCM 2007 Framework.
• Administer Microsoft Active Directory on Microsoft Windows Server 2008 domain controllers.
• Administered and Maintained Microsoft Windows Server 2012/2008 Active Directory Infrastructure.
• Performed administration tasks of Microsoft Active Directory and Exchange server.
• Utilized Windows Active Directory for centralized user management and security.
• Utilize Active Directory to modify various user account permissions/groups.
• Involved in maintaining and updating Active directory for authentication.
• Maintained and supported the Global Active Directory infrastructure worldwide.
• Designed and implemented inside domain with Active Directory.

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• Design various projects for corporate data center, including backup and recovery architecture/operations and data protection methods, MDM architecture.
• Maintained entire facilities, including electronic equipment, electrical power distribution, emergency backup power, power conditioning systems.
• Performed backup duties for security administrator and assisted with writing and maintaining all of her security utilities and commands.
• Performed Backups of AD Domain Controllers, partitions and Global Catalogs, Schema configurations for restoration and disaster recovery.
• Redesigned entire network from all primary domain controllers to one primary domain controller and seven backup domain controller servers.
• Converted entire corporate backup software platforms and implemented a disk to disk strategy eliminating backup window issues.
• Administered user account information, performance monitoring/tuning, data backups and restoration, system and network troubleshooting.
• Provided subcontractors with documentation concerning raised floor dimensions, electrical, air-conditioning, and backup generator requirements.
• Experience administering network servers, backup operations, and systems monitoring in multiple and complex server environments.
• Managed disaster recovery, backup, and restoration and monitored performance to maintain availability of critical systems.
• Work and collaborate with Managed Service Providers to support regular housekeeping procedures, including data backup.
• Designed and purchased a new backup infrastructure while retiring a legacy environment increasing data protection capabilities.
• Verified scheduled system backups completed successfully, server status, and individual system performance states.
• Ensured documentation of procedures and supported timely backup and recovery of server data.
• Monitored software licensing, data backups and recovery Kept asset tracking reports updated.
• Implemented standardized backups with Backup Exec including off-site tape rotation and archiving.
• Created backup requirements and integrated new Windows/UNIX backup methodology for servers/workstations.
• Administer network, backup, disaster recovery and security initiatives.
• Performed backup recovery of user data to ensure business continuity.
• Performed system backups/restores and handled off-site storage of company data.

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• Provided unit level testing and regression testing using Linux environment for deployed systems to verify requirements.
• Performed user and content management, intranet portal management, Linux and windows server management.
• Automated deployment of Linux applications, system configuration and security settings using Puppet Enterprise.
• Conduct systems analysis tests, measurement and diagnostic activities under Linux operating systems.
• Provided Linux/Windows administration support while upgrading our infrastructure to meet future demand.
• Deployed and solely managed several Linux-based critical servers and software applications.
• Developed and documented standards and procedures for building/deploying Red Hat Linux.
• Perform auditing on UNIX/Linux Servers for security compliance and monitoring.
• Modified networking software and implemented bug fixes for Linux compatibility.
• Deliver OS Systems Administration on Windows/Unix/Linux servers and workstations.
• Converted environment from Novel/Linux environment to a Microsoft infrastructure.
• Maintained Linux servers in production and development environments.
• Performed centralized management of Linux boxes using Puppet.
• Managed and support corporate Linux Development servers.
• Implemented enterprise authentication system for Linux servers.
• Provided Windows/Linux administration and log management.
• Define Linux system security procedures.
• Administer and maintain Windows/UNIX/Linux servers.
• Provided UNIX/Linux support throughout organization.
• Installed and maintained web servers Jakarta Tomcat and Apache HTTP (1.3, 2.2) Web server in Red Hat Linux.

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• Provided technical support in identifying, trouble-shooting and resolving directory and network issues In order to minimize customer downtime.
• Trained and managed local liaisons for typical technical support duties and achieved significant improvements in their productivity serving customers.
• Evaluated engineering and integration initiatives and provided technical support to assess security policies, standards and guidelines.
• Facilitate end user computing technical support, and local operations and administration of workstation and server components.
• Provided technical support for control systems, applications and infrastructure for manufacturing facility to include change management.
• Manage the implementation and configuration of security equipment and provide technical support for networking issues.
• Provided Technical support for 2000+ end users utilizing superior customer service and communication skills.
• Ensured successful, on-time implementation and systems reliability by providing professional technical support.
• Consulted in the development of a Technical Support Center for revenue generating applications.
• Provide executive and technical support to senior management including all C-level staff.
• Provide technical support to process technicians, manufacturing operators, and supervisors.
• Provide specialized technical support of existing/developing large and complex information technology solutions.
• Performed emergency technical support for 250+ remote users in highly complicated situations.
• Provided technical support and implementation of all application and system architecture changes.
• Provided solutions for application data discrepancy issues to Technical Support team.
• Provided impeccable technical support internationally to management and senior staff.
• Provide ShoreTel technical support and advise internal and external customers.
• Provided technical support and solutions for key chain encryption application.
• Provided engineering and technical support of CECOM Software Development Center.
• Provided third-tier technical support for end users and remote administrators.

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• Review and implement network administration protocols using Windows Active Directory, Group Policy Management and Quest Authentication Services for UNIX servers.
• Established standards, policies and procedures for all aspects of Unix server environment like administration, documentation and configuration.
• Analyzed UNIX systems performance indicators and modified kernel configurations to enhance system operations and applications throughput.
• Monitored nightly code deployments and checked for build errors using command line interfaces within Linux/Unix/Windows/Sonic boxes
• Performed on-site installation of equipment integrating Unix server into corporate Wide Area Network.
• Coordinated and managed requirements with UNIX system administrators and ORACLE data base administrators.
• Utilized a Unix-based simulator to research effectiveness of ballistic missile sensing systems.
• Performed data recovery on all Microsoft and Unix/Linux based systems.
• Implemented Security Hardening per company policy using UNIX features.
• Provide IT related support for Production Lines and warehouse operations covering Unix connectivity, bar code scanners and label printer functionality.
• Administered a UNIX and Windows network, an SQL database, and customer service team for a prepaid phone card application.
• Designed and developed X-Windows (X11-R5) Motif Graphical User Interfaces (GUI) and support applications on a UNIX platform.
• Provided operations support for Oracle database running on Unix NUMA-Q servers, ensuring that servers and applications were online and available.
• Served as a liaison between application support engineering, Clear Case support, UNIX system administration, and Network Management teams.
• Supported a multitude of systems and applications: GCCS, ASTI Voice, IWS and GALE-Lite using UNIX, IRIX and Windows
• Demonstrate rich mastery in installation and support of hardware and software solutions, including Windows, Unix, and Linux systems.
• Scripted and performed Unix tests that compared the performance of client developed code to code I developed within their Unix environment.
• Involved in doing a performance benchmark of WebLogic server by using WebLogic Admin command line properties in UNIX shell scripts.
• Handled maintenance and administration support for three separate networks servicing over 500 users in a UNIX and Windows NT environment.
• Trained in technologies - C, Java, Unix, Data Structures and Algorithms, Advanced Java, IBM Sterling OMS

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• Provide local/remote desktop support by responding to, evaluating, and prioritizing incoming requests from end users/customers.
• Performed advanced Desktop support problem determination and resolution and tracked all technology request reported to I.T.
• Manage desktop support activities and administer corporate network to maintain uninterrupted access to corporate IT resources.
• Configured and administered Dell and Compaq servers/desktops, software-based applications, protocols/services, and printer queues.
• Support provided via desk-side and remote access through utilizing Microsoft Remote Desktop and DameWare remote access software
• Installed and configured Microsoft Deployment Toolkit 2010 for automating desktop operating system and application deployment.
• Provided network Administration help desk support, system interface connectivity configuration and desktop support.
• Consulted with QA and application developers to ensure application compatibility with the corporate desktop.
• Managed procurement of desktop computer equipment and software for three corporate facilities.
• Created, imported and configured Security Template for desktops/laptops images.
• Coordinated local site-wide desktop and corporate application and infrastructure upgrades.
• Customized desktop hardware and software to comply with organizational standards.
• Repair Desktop Computers and preventive maintenance.
• Managed DOC laptop/desktop redeployment project.
• Provided support on Quality Assurance (QA) Manager concerning USCIS Security and Services settings documentations and validations of desktops/laptops images.
• Mentored fellow ZAG Systems Engineer on System Administration, Backup Rotation, user support strategies, and desktop deployment software tools.
• Published 1120 applications and 156 Desktops and created 98 Worker Groups for Test, QV and Production environments for 5200 users.
• Executed purchases (e.g., servers, computational and statistical software, desktop computers, backup tapes, server hardware).
• Implemented Windows 2003 Group Policies to prevent users from using programs and services that were harming the network and desktops.
• Team Lead for all Desktop Engineering including on site and remote client support, as well as Trade Floor Support.

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• Setup/configured Discovery Accelerator for Management users.
• Provided support for server and workstation upgrades, backup and disaster recovery monitoring, user account setup and security administration.
• Monitor device status, setup delegated administration of devices, manage apps, and define policies/configurations for devices.
• Provided technical planning and implementation expertise with the setup of network security architecture at a major client.
• Created, Configured and Administered MQ/MB infrastructure for Point-to-Point communication and MQ Cluster setup in Distributed environment.
• Managed and setup GlobalSign digital e-mail certificate for end-users for email encryption.
• Repaired and setup local business and residential computers and networks.
• Performed capacity analysis for disk space and configured facsimile setups.
• Developed written procedures for equipment setup and preventive maintenance.
• Develop standardized instrumentation & testing setups and methods.
• Trained network engineers on proper setup and operation of enterprise and remote server in support of company DNS and DHCP services.
• Generated IDs, setup replication, and resolved mail routing problems in a multiple Lotus Notes domain infrastructure with hierarchical naming.
• FTP server setup, adding of a FTP site, Troubleshoot any issues or escalations with FTP or server related issues.
• Communicated with re sellers to understand their client's specific needs based on usage and environment setup will be deployed in.
• Initiated several training classes on behalf of the company, from one-on-one format to classroom setup with up to 100 participants.
• Modify in accurate information pertaining to successfully setup of Black Berry corporate email as well with all mobile platforms mentioned above.
• Documented all the environmental and database issues faced during testing environments setup and shared to the team at client location.
• Install, setup, and maintain various Windows Server operating systems to include Windows 2008 Sever and Windows Server 2003.
• Provided SSL Certificate setups for Exchange and Outlook Anywhere setups in addition to expertise with Cisco ASA gateway firewall management.
• Handle all daily tasks assigned to me via ticketing system ranging from printer setup to Exchange mail flow troubleshooting.

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• Trained/mentored other employees on system architecture/functionality and management/troubleshooting.
• Troubleshooted malfunctions of network hardware and software applications, telephones and security systems to resolve operational issues and restore services.
• Participated in fabrication, installation, troubleshooting and testing of equipment and systems working with internal and external partners.
• Supported operational planning meetings with Shuttle Flow Management providing assessments and troubleshooting plans in order to meet scheduled milestones.
• Provide comprehensive server-based support for GSA notes messaging team, including monitoring and troubleshooting outages and performing upgrades.
• Provide on-site and remote training to customer personnel regarding system operation and troubleshooting techniques on SUN equipment.
• Trained customer and partner engineering staff and provide on-site assistance with configuration and troubleshooting of network solutions.
• Identify operational problems, and manage improvements, documenting methods of troubleshooting and correction for future use.
• Conducted all hardware/software installations & evaluations, provided server troubleshooting solutions and upgrades for MCLB Environmental Division.
• Received commendation from Microsoft management for developing a document template used for troubleshooting complex system issues.
• Installed, maintained and administered network servers, troubleshooting, data security management and performance tuning.
• Provided second level support in troubleshooting system issues to ensure factory automation is 24/7 availability.
• Worked independently and on project teams to proactively administer and troubleshoot Microsoft client/server systems.
• Provided engineering support for field issues, troubleshooting and offering alternative solutions when needed.
• Demonstrated expertise in troubleshooting issues involving functionality and configuration of the RMDS product suite.
• Perform administration and troubleshooting efforts for network connectivity testing on Verizon's Business Network.
• Identified technical issues across different modules, troubleshooting and resolving them before becoming problems.
• Designed and prepared troubleshooting documentation to be used by programmers and support personnel.
• Performed hardware engineering troubleshooting such as performing diagnostics to determine a defaulted hardware.
• Documented technical policies, configurations, daily network statuses, troubleshooting procedures.

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• Developed test procedures and test cases for system verification documents; create linkages from documents into subsystem specifications.
• Developed and executed test cases for an alert notification system for sending emergency notifications through SMS and e-mail.
• Created system specifications, designed and coded software applications, reviewed test cases, implemented enhancements.
• Determined testing requirements developed and reviewed test cases for positive and negative test scenarios.
• Developed and oversaw test cases to validate mission planning software requirements compliance.
• Developed test cases to validate functionality against requirements and highlighted coding issues.
• Derived test cases for verification plan from functional requirement specifications.
• Derived subsystem requirements and allocated to test cases.
• Perform handover test cases between wireless technology.
• Generated and revised Test Cases for DO-254 compliant Complex FPGA Level A design for a Motor Controller for a Fly-by-Wire system.
• Created test cases and test plans based on testing requirements for smart phones, functional specifications and feedback from available resources.
• Developed system level requirements, test plans and test cases for new system releases of Motorola's CDMA Base Transceiver Stations.
• Analyzed business requirement documents and functional requirement to designed and developed strategies, test plan and test cases to perform testing.
• Write test cases based on the requirements obtained and perform unit and system testing before delivering the code to the client.
• Designed, developed, prioritized and executed the test scenarios and test cases in both the functional and non- functional areas.
• Prepared unit test cases and unit test scripts according to the positive and negative scenarios mentioned in the customer specification document.
• Worked as a Test Developer in the writing and testing the Test Cases for testing the said functionality using VB Script.
• Developed work instructions for reviewing test cases, procedures, and results in accordance with FAA standards (DO178B).
• Involved in preparation and execution of the unit test cases and system test cases Involved in Acceptance testing and demos.
• Developed the sub-systems, system and language verification related to the test cases, reviews, executions and IR creation.

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• Worked closely with DNS/LB teams during new environments installations/FW migrations/maintenance.
• Performed Microsoft DNS Server configuration and Microsoft DHCP Server configuration.
• Developed a DNS automated provisioning script using ruby.
• Provided day-to-day support of 50+ Windows NT 4.0 servers that involved Active Directory administration, DHCP, DNS and Backup/Restore operations.
• Debugged various technical issues with customer deployments, ranging from physical hardware to operating system drivers to DNS and firewall configuration.
• Utilized Remedy for data center service requests (Network requests for IP's, ILO's, and DNS changes).
• Design, create & maintain custom secure distributed DNS hosting architecture using Linux and BIND with a web-based graphical administration interface.
• Position required working knowledge of TCP/IP, DHCP, WINS, DNS, and performance monitoring/tuning, backup and disaster recovery.
• Managed active directory, DNS and DHCP in 2003 and 2008 Created and deployed NAS and FTP site for internal usage.
• Set up the Domain Name System by configuring the DNS primary, secondary and DNS Clients and configured the database files.
• Installed Windows Server 2003, DHCP, DNS, and Exchange 2003 with Active Directory for the Aurora Discovery domain.
• Helped manage a fleet of TinyDNS servers performing weighted, health-checked round-robin DNS on the border of the Amazon network.
• Manage and ongoing support of Active Directory, DHCP, DNS, MS Exchange 2010 and other 3rd party products.
• Managed all Network operation aspect of USAID infrastructure includes: WINS, DHCP, DNS, Sites and Active Directory.
• Provide Active Directory support including IP, DNS, DHCP, as well as User and Object creation and administration.
• Worked on commissioning WAN links and troubleshooting WAN outages and also worked on network services such as DNS and DHCP.
• Administered Exchange, Active directory, Group policy, DHCP and DNS for 3500 plus clients and 200 servers.
• Install and configure TCP/IP, resolve host names with WINS and DNS, automate and centrally manage address configuration.
• Maintained move add change on accounts for DHCP servers, DNS servers, Web servers and Remote Access Services.
• Installed Windows Server 2003 and configured AD, DNS and DHCP on a Dell Power Edge 2900 series servers.

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• Involved with all aspects of Active Directory migration process including planning of legacy domain migration and post-migration activities.
• Performed system and application tuning in preparation for Millennium application domains to be taken into production.
• Designed and implemented process to assimilate acquired corporations into our support process and domain.
• Streamlined communications between units by consolidating 5 separate classified domains into one joint domain.
• Performed monthly Microsoft security patches for networks domain controllers and global catalog servers.
• Provided domain strategy to ensure appropriate testing and development environments for implementation activities.
• Planned and implemented Fine-Grained password security policy for domain to secure user data.
• Facilitated the implementation of Active Directory managed domain including components, i.e.
• Rebuild and reconfigure servers to the level of Global Catalog/Domain Controller privileges.
• Implemented domain configuration changes to improve performance and provided system design documentation.
• Served as domain administrator for Windows NT/2000 domain including user account management.
• Network and domain administration for entire district and administrative office support.
• Perform Windows domain/active directory, application & Exchange server administration.
• Migrated new organizations from standalone domain to managed architectures.
• Participated in the Active Directory Domain Consolidation Project.
• Managed domain user configurations via Group Policy.
• Handled multiple domain migrations for corporate acquisitions.
• Performed Windows domain upgrade across entire organization.
• Created several Active Directory domains.
• Installed, maintained, and supported over 6,000 end users nationwide and over 70 GroupWise 5.5 Post Offices and 30 Domains.

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• Test application package installation on virtual machines to verify complete install and configuration requirements are met.
• Performed extensive testing and verification of new software using virtual machines to simulate the production environment.
• Performed evaluation of Performance Metrics for Virtual Machines and recommended improvements, changes and corrections.
• Configured and managed security permissions in VirtualCenter management for access to virtual machines.
• Developed migration process of physical machines to virtual machines.
• Created/Managed virtual machines using Microsoft Virtual Server 2005.
• Managed performance monitoring and tuning of Virtual Machines.
• Implement backup-and-restore strategies for virtual machines.
• Install, configure and maintain Microsoft server operating systems on virtual machines, blades, stand-alone systems, and/or Microsoft clusters.
• Designed and deployed infrastructure solutions, including storage, virtual machines, open-cloud, virtual hardware, and active monitoring systems.
• Worked on SAN(NetApp) for building cluster environment that provides live migration of virtual machines without downtime during outages.
• Provisioned and build CHP (compute host platform) Red hat Linux 6.1 virtual machines, these servers based cloud computing.
• Configure and provision CentOS 5.4 template using Cobbler to automate install of virtual machines based on customer need, i.e.
• Job also includes creating templates and deploying Virtual Machines through templates, cloning Virtual Machines and managing Virtual Center permissions.
• Installed and used Software Static Scan Analysis tools on virtual machines in a Windows environment for Java and C++.
• Assisted in migrating and upgrading 100 plus Virtual Machines from a closing data center to a new data center.
• Supported tenant systems hosted on virtual environments, providing them with virtual machines, SAN space and data backups.
• Deployed virtual machines on IBM architecture called LPARS on VIOS Servers managed by HMC, FSM or IVM.
• Managed the distribution of SAN to virtual machines, as well as the creation of new Data Stores.
• Worked on resource management framework like creation resource pools, adding the Virtual Machines into Resource pools.

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• Implemented GHOST desktop and server imaging and VMWARE with multiple boot sectors on presentation laptops.
• Implemented CX data replication with MirrorView for Windows and VMWARE hosts.
• Maintain VMWARE 3.5 ESX host servers in 2 separate VMWARE environments.
• Build and configure VMWARE ESXI 5.5 hosts for remote locations.
• Install, configure and maintain VMWARE 5.1 environment
• Support of corporate VMWARE VDI Infrastructure.
• Upgrade VMWARE ESXI hosts from version 5.1 to 5.5.
• Designed, installed, configured administration, operations and maintenance of virtual environments using VMware.
• Administered of both Microsoft Windows server and VMware host/server environments during scheduled maintenance window.
• Implemented several highly-available virtual infrastructures using the latest technologies from VMware and Microsoft.
• Developed VMware scripts to capture important information and inventory of virtual environment.
• Designed and implementing VMware data recovery 2.0 on applications servers.
• Installed and configuring and troubleshooting VMware View/ThinApp Architecture.
• Analyze existing infrastructure using VMware Capacity Planner.
• Deployed and maintained enterprise VMware environment.
• Implemented and successfully utilized VMware tools.
• Install Windows 2012 server core in VMware and also install all updates along with activating remote desktop with more secure option.
• Updated VMware from version 3.x to 4.x, building, patching, and migrating guests and hosts using Red Hat.
• Monitor and perform maintenance on Exchange, Blackberry Enterprise Server 4.1.6 / 5.02, Microsoft SMS, and VMware administration.
• Supported and deployment of virtual environments of VMware servers for integration of physical servers and new deployment for new sites.

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• Assisted in Media Disposal Domain Strategy to develop organizational revisions and administrative requirements for ATO-E Media Sanitation and Disposal.
• Perform daily management activities of Storage Provisioning, performance monitoring and reporting of both storage and SAN environments.
• Worked closely with storage and networking teams to ensure SAN and networking infrastructure met virtual infrastructure specifications.
• Carried out a thorough data analysis for optimum storage utilization, extracted SAN Reports and prepared documentation.
• Maintained customer relationships by providing excellent customer service, prompt service and pleasant work environments.
• Performed SAN architecture and design of heterogeneous storage environment including configuration, operation and management.
• Managed and Maintained Microsoft exchange mail servers for a six thousand-user infrastructure.
• Managed data integrity by utilizing SAN and physical storage monitoring tools.
• Managed SAN alert-system that corresponded with Coventry's enterprise monitoring solution.
• Design and administer SAN technologies with business continuity site replication.
• Provide validation of SAN configuration and documentation for DR documentation.
• Integrated Quantum products into various SAN configurations.
• Evaluated SAN storage for next-generation storage solution
• Handled mission critical Infinity trade Application problems, configure and manage PKI/ NIS/NFS/DNS/PERL and SAN attached tape libraries and disk storage.
• Configure SAN storage and file systems across compute nodes in IBM GPFS (General Parallel File System) Clustered File Systems.
• Minimized downtime, asset loss and emergency orders while ensuring thousands of users are always fully equipped to deliver patient care.
• Work closely with team to manage and allocate SAN requests for internal clients, and optimize storage for VM farms.
• Installed, configured and maintained over one thousand pieces of engineering and information technology equipment during the 1.8 million sq.
• Configured Windows Server 2008 cluster & Exchange CCR Clustering for two mailbox servers connected to single SAN with shared storage.
• Create run book documentation with diagrams for customers showing topology of customer specific Networks, SAN and Systems relationships.

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• Developed and implemented backup/recovery procedures.
• Create and maintain documentation for all systems including Operational Support, architecture design, operational procedures and disaster recovery procedures.
• Developed and implemented data recovery procedures and disaster recovery plan employing 2 NAS systems and off-site backup appliance.
• Recommended appropriate maintenance strategies to ensure uninterrupted systems' usage and adherence of proper backup and recovery procedures.
• Established and administered periodical testing of network backup and recovery procedures to protect corporate data and system assets.
• Designed, validated, and implemented automatic installation and disaster recovery procedures using integrated backup systems.
• Performed Exchange Server training and management with network administrators for maintenance and disaster recovery procedures.
• Automated *nix system machine builds and recovery procedures for all critical company systems.
• Developed and maintained disaster recovery procedures for the network and network resources.
• Created training and diagnostic documentation, data storage and disaster recovery procedures.
• Maintained client deliverable documentation regarding the network infrastructure and disaster recovery procedures.
• Implement corporate email policies including retention, recovery procedures, and auditing.
• Performed routine server maintenance and data backups to include disaster recovery procedures.
• Provided detailed disaster recovery procedures for all of my production servers.
• Developed a numerous centralized management tools, and disaster recovery procedures.
• Create and maintain documentation, programs installation and disaster recovery procedures.
• Developed and implemented disaster recovery procedures to reduce the downtime.
• Coordinated migrations Network Application Disaster Recovery procedures Win2000 & 2003.
• Developed and implemented disaster recovery procedures for business critical applications.
• Experience in Database Backup, Recovery and Disaster Recovery procedures.

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• Recommend specific procedures for operating and managing DISN transport; including methodologies associated with cost recovery, administration, and billing.
• Designed and developed application hosting service requests which allowed users to submit request for accessing certain applications for official use.
• Developed requirements and specifications for the provisioning commands that configure linear automatic protection switching in optical switches and cross-connects.
• Developed monthly dashboard reports with to identify data discrepancies and overall trend in object management across applications.
• Designed and demonstrated a proof-of-concept of the proposed solution to the Engineering stakeholders and engineering community.
• Automated iterating tasks using Macros in MS Excel which reduced manual effort and increased overall productivity.
• Close collaboration with each product team to determine optimal wireless module integration for their particular design.
• Boosted customer productivity by developing and conducting customized on-site training for the client's tape operators.
• Worked closely with regulatory team to obtain worldwide certification for all wireless hardware.
• Developed application for different browsers and fixed bugs for cross-browser compatibility.
• Reviewed incident reports and implemented modifications for nationwide USPS postal systems
• Reduce cost by eliminating non-essentials while negotiating with vendors.
• Imaged workstations and servers using Microsoft Deployment Toolkit.
• Company expert/certified for patient positioning verification system.
• Introduced digital media to the hospitality industry.
• Contributed scripting to host management command-line application.
• Experienced in requirements decomposition and testable requirements.
• Investigated information for potential proposals.
• Structured and programmed systems of securities and bonds using the Assembly language with host computers in the department of asset inventing system
• Provided post-installation training to customers and end-users, ensuring basic knowledge, proper usage, and functionality of the new solution.

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• Migrate embassy client infrastructure from a workstation environment to a thin client based environment via Citrix applications and Microsoft Terminal Services.
• Provided existing server farm management as well as adding additional Citrix servers to existing farms when necessary.
• Developed relationship with Prudential Financial personnel yielding 54 additional Citrix server installations.
• Established fault tolerant Citrix VPN deployments for pharmaceutical and distribution clients.
• Network Installations and Cisco configuration, and Citrix WinFrame implementation.
• Managed application requests and connection issues for internal Citrix end-users.
• Implement Citrix Web Interface servers to provide application delivery.
• Administered Citrix Presentation server using XenApp management tools.
• Provided subject matter expertise mainly with Citrix technologies.
• Deployed Citrix-based applications for publication & vending.
• Perform daily test of Citrix Desktop availability.
• Perform Terminal Server and Citrix installations.
• Configured citrix presentation client for users.
• Managed approximately 16 Citrix servers.
• Created and documented Disaster Recovery (DR) architecture of Citrix XenApp servers on a remote DR site.
• Manage AD accounts, Update Citrix environment, Use NetBackup to manage all backup sets full and differential.
• Configured and expanded a Citrix Presentation Server 4.0 Server farm before upgrading the 4.0 farm to XenApp 5.0.
• Experience installing, configuring and maintaining a Citrix Server, exchange 5.5 servers and a load balancing cluster.
• Improved system accessibility while controlling development costs by implementing a Citrix thin client network and server farm.
• Installed Citrix Director V7.6, created site & configured VIPs for load balancing the 2 director servers.

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• Defined network security management system specifications using TCP/IP network protocols.
• Specialized in TCP/IP inter-networking and enterprise network architecture and management.
• Gained expertise in frame-relay and TCP/IP routing protocols
• Projected distributed monitoring systems over TCP/IP networks.
• Configured network TCP/IP addressing for network connectivity.
• Analyzed, designed, developed, implemented and tested the session layer TCP/IP software for the Macintosh to UNISYS emulation software.
• Evaluated, recommended, planned network configurations and migrations for clients ranging from no existing network to IPX and TCP/IP conversions/coexistence.
• Configured network-related resources such as TCP/IP and Route and managed name resolution in order to maintain/create a connection with other hosts.
• Perform analysis at the network interface level to troubleshoot problems code developers have had with the TCP/IP calls in their programs.
• Provided Open Connect Systems (OCS) clients with software and hardware solutions to resolve their SNA to TCP/IP transformation issues.
• Supported customers in the selection, design and implementation of ETI's distributed systems transfer applications utilizing SNA and TCP/IP technologies.
• Network configuration and administration(TCP/IP, Sub-Net, DNS, SSL, VPN, Firewall and UTM Gateway).
• Trained technicians to troubleshoot SS7 interfaces, frame relay data networks, TCP/IP networks, and other data networking interfaces.
• Train associates to use system utilities, how to trouble shoot TCP/IP issues and to use the OS upgrade utility.
• Involved knowledge or network trouble-shooting, understanding UNIX and Windows, understood the TCP/IP and application trouble-shooting on all fronts.
• Installed and maintained network routers and switches, firewalls, servers, and VLAN / TCP/IP communication for Detroit offices.
• Provided customer support and connection troubleshooting for Windows and Macintosh computers with associated software and hardware on TCP/IP network.
• Generated reports to include recommendations and solutions for Frame Relay WAN congestion and optimizing LAN throughput for TCP/IP traffic.
• Analyzed and resolved system and network problems utilizing various diagnostics and protocols including, NFS, TCP/IP and DNS.
• Provide Enterprise Network support to a single protocol TCP/IP WAN of over 500 clients in about nine nationwide locations.

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• Implemented a remote access VPN solution to provide secure unrestricted remote access while ensuring corporate security goals were achieved.
• Contributed intellectual property for multiple network projects involving company's MPLS network and VPN connectivity.
• Maintain district firewall/VPN policies while mentoring mid-level and direct service technicians.
• Installed and supported Juniper Firewall and SonicWall Firewall including VPN.
• Provided assistance and recommendations with VPN and remote access requirements.
• Facilitate VPN, token and corporate security authorization requests.
• Boosted network performance and user access by deploying new network hardware in combination with a secure VPN and a Wireless LAN.
• Configured all devices for remote sites/plants, vendors and added new equipment to Radius and worked with MPLS and VPN configurations.
• Lead Project engineer on BOC Gasses transition from a 980 site Frame relay network to hybrid PrivateIP and VPN network.
• Install and configure firewall hardware for clients with multiple IP's for VPN accessibility and access controls from remote locations.
• Developed VPN networking strategy, while supervising, migration of international travel consortium's to Sabre's computer reservation systems.
• Establish and maintain VPN support using Cisco VPN Client, to allow computers to connect to the virtual private network.
• Provided orientation to remote sales teams to familiarize with VPN, Blackberry, encryption utilities, and travel connectivity options.
• Worked with both the engineers and account representatives from Sprint on implementing LAN to LAN VPN connectivity with external customers.
• Configured an enterprise server for auto anti-virus updates on the desktops upon successful completion of pilot testing of VPN configurations.
• Led a team of four in analyzing and creating a technical design for secured VPN cloud with the business partners.
• Provided support for printing, hardware and software, wired and wireless networks, VPN issues as they arise.
• Developed and configured secure VPN method for data transfer between four locations, avoiding the cost of leased lines.
• Configured & maintained LAN, WAN, VPN, WLAN, and Firewalls on Cisco Routers for end users.
• Deployed printer server and VoIP desk phones which integrate back to the corporate office over the persistent VPN connection.

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• Supported project-specific system software, designing factory testing of project-related host software and SQL archiving/backing up project-related software.
• Improved business visibility by developing custom reports utilizing SQL and analyzing data based on user requests.
• Participate in business analysis activities to gather reporting & dashboard requirements using SQL.
• Provided technical support and Microsoft SQL Database Administration for custom application.
• Exported/Imported data between different data sources using SQL Server Management Studio.
• Automated verification of Postage Meter configurations from SQL Server logs.
• Deployed and administered Microsoft SQL Server databases.
• Implemented object/tuned SQL queries streamlining business processes.
• Developed application for HR department (Delphi 5 + MS SQL Server 2000) and integrated with an access control system.
• Team Leader for WebFOCUS and SQL programming for RxCrossroads, Louisville, KY with a focus on medical and pharmaceutical reporting.
• Managed the upgrade project to Enterprise Vault 10.x, involving IT resources across the enterprise, including SQL and Storage Administrators.
• Developed several reports including line and pie charts using SQL Server Reporting Services and utilizing complex SQL queries and stored procedures.
• Developed SSIS packages to load the data from different sources like SQL Server, excel and Oracle into a single format.
• Worked on Oracle 10g Express for Database Management in SQL and integration with front, middle and back end of application.
• Developed SQL code using ETL tools such as SSIS for processing data required for insurance program assignment to the enrolled members.
• Install and Configure Lotus Notes Domino Servers, SQL Servers and SNA Servers on these Machines for Migration of Legacy Networks.
• Created databases, running SQL maintenance jobs to perform database backups and transaction log backups and running simple SQL queries.
• Maintained the company's production web servers running Windows 2003 Web Edition with a connection to several clustered SQL servers.
• Developed new and improved existing C programs, shell scripts and SQL queries for our company's internal billing system.
• Deployed DBA SQL tuning methodology on HMMS applications by monitoring memory allocations, I/O, memory and table space contention.

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• Configured PCS 7 distributed control system software and panels to food & beverage and chemical customer specifications
• Execute department-wide Windows migrations, configurations and troubleshooting on Compaq and Dell PCs/Laptops.
• Worked with the following customers: Sprint/Verizon/AT&T/T-Mobile/Rogers/Bell Canada/MetroPCS/Cincinnati Bell.
• Imaged PCs with standardized Microsoft Windows company-approved image.
• Provided extensive systems and hardware related troubleshooting utilizing NetView, IPCS dump analysis TMON/MVS, GTF traces and CA-SYSVIEW for MVS.
• Created an asset management system to maintain the network inventory consisting of over 1,000 desktop PCs and all associated network equipment.
• Installed computers, servers, and peripherals, assist with data wire terminations, migrated information onto new PCs and servers.
• Managed all PCs in the company, configured, installed, repaired, and maintained all Windows systems, including servers.
• Installed DOS, OS/2, WIN95, NT 4.0, Office and all related software required for custom configurations of PCs.
• Contracted to Sprint PCS, used technical background to assist in the purchase of computer hardware, accessories, and software.
• Write technical specifications for purchase of PCs, networking hardware and related products and write related procedure and standardization docs.
• Follow up and follow through on SLA (Customer 24/7 Support for networked data processing OMR scanners, PCs).
• Assist with inventory of PC Hardware, assigning IP addresses and names for PCs to connect users to the LAN.
• Worked in a project team that delivers PCS7 control systems for the chemical, food & beverage and pharmaceutical industries.
• Installed ORMIS software on 10 - 40 Client PCs; and configured the network connections between PCs and Servers.
• Evaluated PC performance, removed old software/viruses, and installed new OS systems to prepare for resale of PCs.
• Managed maintenance, support and upgrade of servers, desktop PCs, hardware, software, and operating systems.
• Provided technical assistance to customers on-site with regard to troubleshooting and installing Windows 2000 servers and Windows XP PCs.
• Trained, assisted, and directed individuals in performance growth, knowledge of the business and usage of PCs.
• Reduced classroom setup time from 2 days to 4 hours by implementing a disk imaging system to refresh PCs.

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• Manage local data acquisition and dissemination systems support to include Global Telecommunications System internet file services (GIFS).
• United Pan European Communication is a pan-European telecommunications company which provides bundled cable television, internet and telephone services.
• Consulted on security related issues, repaired and evaluated new and current systems that support internet applications.
• Provided Internet Security, Anti-Virus and Visibility solutions to large corporate customers seeking to deploy NAI products.
• Support to Internet related projects and Web Development with heavy emphasis on video and multimedia applications.
• Implemented, administered and monitored server/firewall providing Internet access to client computers through the corporate LAN.
• Registered trademarks with USPTO and performed internet research to discover potential infringement of company owned trademarks.
• Designed and reviewed telecommunication and network configurations to enable H.323 voice traffic over the Internet.
• Planned & developed secured information systems & network infrastructure to strategically support Internet infrastructure.
• Resolved email server issues for separately branded operating entity by consolidating multiple internet gateways.
• Design Internet VPN Security systems and AV solutions specifically for each customers unique E-environment.
• Developed and presented internal and external classes on Internet and information server technology.
• Help develop administration procedures in conjunction to supporting WWW servers and internet gateways.
• Designed, analyzed, implemented and tested client-server architecture based Internet banking application.
• Manage Hosting Facilities, Internet Security, Service Availability and Intrusion Detection.
• Developed voice/video conferencing module in JAVA for media data communication via internet.
• Provided Internet configuration and support, and remote access connectivity and security.
• Interfaced with Internet Service providers for problem resolution and new installations.
• Installed multiple bridgehead servers for Internet and global connectivity and redundancy.
• Contributed to overall systems engineering strategy in Internet Service Provider Department.

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• Identify and resolve issues between business requirements and technical constraints, often involving other business analysts, stakeholders and technology staff.
• Served as a liaison and primary technical contact between customer and support teams for translating high-level business requirements into technical requirements.
• Collected Business Requirements from business owners/users for general purpose Perl modules and converted and documented them into functional and non-functional requirements.
• Communicated and Coordinated with the respective owners to understand business requirements and also define functional specification related to the projects.
• Performed Business Area Analysis to gather and record logical business requirements, enabling development of a global consolidated billing system.
• Implemented business requirements for an automated mortgage/loan adjudication system using Capstone Decision Manager for Canadian Imperial Bank of Commerce.
• Gathered and documented business requirements and transformed them into simple user stories aiding to better understanding of the application.
• Collaborated with client and Subject Matter Experts to identify business requirements (warehouse processes) and implementation objectives.
• Elicited requirements from business owners various ERP systems, for key software enhancement and delivered business requirements document.
• Work with the architecture teams to translate high level business requirements into technical designs and practical engineering solutions.
• Collaborated with stakeholders to gather business requirements, develop functional design, and translate items into technical specifications.
• Worked with corporate clients to translate global supply chain business requirements into precise and cost-effective software-generated shipping schedules.
• Identified and documented high-level requirements and new business requirements to define solutions that effectively meet customer needs.
• Elicited business requirements from external customers which transitioned from project requirements to robust, cross-functional project deliveries.
• Assisted in developing the Business Requirements Document, Joint Applications Requirements and System Application Requirements Documents.
• Analyzed business requirements, interacted with clients & developed technical solutions for a stand-alone banking application.
• Work with different departments to create or enhance existing operations and implement new business requirements.
• Assessed vendors, defining value propositions, and converting business requirements into functional technical requisites.
• Recommended business solutions to improve process based on business requirements, cost/benefit and risk analysis.
• Worked with Developers and Database Administrators to migrate functionality based on customer and business requirements.

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• Worked on a UNIX-based (Sun-Solaris 2.6) Mission Ground Station System hardware and software used to support operations.
• Completed conversion of C source code from Siemens Pyramid UNIX to Sun SOLARIS.
• Educated developers on porting processes and system tools on SOLARIS platform.
• Managed team for data center support, installation, and configuration of Solaris Network architecture for various internal and vendor applications.
• Maintained Solaris operating systems on Sun enterprise hardware equipment and monitored proprietary software and data interfaces on a 24x7 basis.
• Performed server builds for Linux, Solaris and Macintosh operating systems within cutting-edge development and production environments.
• Installed and Configured Sun SPARC-Solaris operating system with custom telecommunication software.
• Documented electronic trading infrastructure and maintained Solaris and Windows servers.
• Installed Application Agents on 1500 Virtual/Physical servers in windows 2000/2003/Linux/Solaris.
• Provided backup support for Solaris system and network administration.
• Worked on Solaris servers build and decommission engineering.
• Performed maintenance and verified Solaris patch set installations.
• Sun Solaris 9.0 Installation & Configuration specifications.
• Migrated Solaris zones in server consolidation initiative.
• Monitored and administered IRIX and Solaris systems.
• Experience with working on Solaris Zones/Containers.
• Helped administrate Solaris 9 production environment.
• Created and sustained QA lab test Network using NT Server and Solaris X86 on servers for use with systems under test.
• Support of day to day SUN hardware, Solaris OS, and application run-time, engineering upgrades and new system installs.
• Involved in patching the Linux Environment using the Red Hat Satellite server (YUM, RPM) and the Solaris servers.

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• Provided technical services for real-time computer applications, including design, research, drawings and specification preparation, and project management.
• Developed and implemented information assurance (IA) and security standards and systems engineering and project management processes and methodology.
• Developed a department wide project management system encompassing; on-line inventory, estimating functions, lead times and system analysis.
• Coordinated sales, engineering, and project management efforts for the Systems Department of this established manufacturer of packaging equipment.
• General responsibilities included administration and support activities, analysis, development and project management activities, and communication/coordination activities.
• Handled project management upon issuance of service order from project implementation, network installation to customer acceptance and commission.
• Maintained mission critical systems through software development life cycle, change management, project management and user requirements analysis.
• Provided project management and occasional leadership across functional teams, and developing new tools and processes for engineering community.
• Transitioned from IT system development to specialize in project management system development for General Motors Vehicle Planning department.
• Led in project management of the development, customization, installation and implementation of PIMS Document Management.
• Lead technical projects from start to finish while working within organizational change management and project management guidelines.
• Executed Project management functions including requirements gathering, project scope, detailed level design, risk analysis.
• Led and review implementation from traditional to AGILE project management methodologies, while maintaining organizational vision.
• Work closely and cooperatively with application development, project management and operations to achieve mutual goals.
• Contributed with project management responsibilities for Williamson County Re-banding 2nd touch wave for 3500+ radio subscribers
• Recognized as expert and trainer on industry project management software in the Lansing Automotive Division.
• Project management responsibility for developing and implementing the transition of the Vendor Field Support effort.
• Managed company operations, project management and business development while operating as a systems engineer.
• Provided on site consultation services for clients including design, implementation and project management.
• Project Manager Design and Project Management of Master Control Analog to SD Conversion and infrastructure

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• Maintained Lotus Domino and IIS web servers Manage administration of classified and unclassified systems.
• Supported web-based applications that require security certificates, & moderate IIS administration assistance.
• Administered/configured Microsoft IIS Web application server, setting up websites and virtual directories.
• Mitigated any detected vulnerabilities within IIS/MSSQL based on level of severity.
• Constructed and maintained production-level IIS servers.
• Design and Implementation of Windows NT Network which includes configuration and maintenance of DHCP, WINS, DNS and IIS Servers.
• Export, import and install website SSL certificates on Windows IIS6, 7 environment supporting real time BizTalk dashboard web services.
• Install and configure Windows 2000 Small Business Server with Active Directory, Exchange, IIS, ISA, and SQL.
• Deployed the ASP.NET and Web applications in IIS from the server and from different shared location to the target servers.
• Support of infrastructure services including Active Directory, Group Policy, DHCP, DNS, IIS and network printing services.
• Created an AD Group for IIS Admins and added that group to the local administrator group of all IIS servers.
• Administered client server and IIS hosted applications on various Windows Servers hosted within the data center and in Azure.
• Build web servers with Windows NT 4.0 and Windows 2000 utilizing IIS 4.0 and 5.0 for the production environment.
• Enhance the performance of the SQL DB and IIS servers by resolving the memory leakage and network connectivity issue.
• Installed and configured Windows 2003 Web Application Server to run LiveLink collaboration tools, using IIS and Apache Tomcat.
• Rolled out applications from top to bottom working on firewalls, web services IIS & Apache, and SQL.
• Created an IIS build Script to install IIS, configure parameters to our specifications, and install other software.
• Managed multiple web servers and worked on various 400 and 500 level error in IIS based web application.
• Managed Windows 2000 and 2003 domain controllers, IIS servers, and Exchange servers on four separate networks.
• Utilized IIS to create new virtual servers and to remap V1 sites to allow access to old content.

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• Served as Project Leader for Vigilance Event Management system implementation for event monitoring and alerting across manufacturing and supply chain processes.
• Specialized in document management systems, document scanning, and metadata creation used for the classification and retrieval of unstructured data.
• Used technical expertise in software and database application design and development to recommend selected purchasing, inventory and maintenance management systems.
• Integrated the hardware inventory management system with the application inventory project, which allowed UnumProvident to consolidate additional hardware and storage.
• Maintained Corporate configuration management system as well as implemented and managed customized CM system in order to meet regulatory requirements.
• Planned, budgeted, managed implementation and maintained the integrated Quality Management System across an organization of approximately 2000 employees.
• Performed individualized training for both management systems to increase productivity and shorten learning curve for all teams and management.
• Reduced technical support costs through the elimination of proprietary document management system and implementation of a local area network.
• Performed research prepared POC documentation for Microsoft Identity Management system and current release of System Center Configuration Manager.
• Maintain Vulnerability Management System(VMS) updating IAVA's per Retina scan results, mitigating vulnerabilities on systems/software
• Design and developed full-stack process for online institutional and academic information management system for a university in Bangladesh.
• Developed and modified NetExpert Fault Management Rule sets on various network management systems to capture desired alarms.
• Developed and implemented a component level depot repair station for Integrated Bridge Systems and Voyage Management system.
• Designed/Implemented conversion programs/JCL of existing GM orders into new consolidated Order Management system for all NAAO Divisions.
• Managed deployment team installing Warehouse Management System application to remote desktops throughout New York and New Jersey.
• Achieved system-wide availability and reliability, while ensuring security and supporting fully functioning database management systems.
• Supported NIMS Event Management System implementation by assisting in development of various transition and implementation plans.
• Designed, developed and implemented a content management system for an international research project on food.
• Respond to support incidents in timely manner with complete resolution information recorded in incident management system.
• Designed database management systems for tracking job efficiency, time charge reporting and budget analysis.

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• Provided VOIP phone administration including management of phone configuration and administration of phone system on an Asterisk-based system.
• Designed and implemented QoS policies for low-latency applications and VoIP services across multiple Cisco hardware platforms.
• Developed a systematic approach toward VoIP communications, understanding data communication equipment capabilities and systems integration.
• Proposed VOIP technology to replace aging telecommunications systems.
• Supported world-wide implementation of VoIP on Monitor network.
• Implemented ShoreTel VoIP telephony system at headquarters location.
• Managed day-to-day technical VoIP operations.
• Provide the accuracy and control needed to assure converged VoIP, data, video application performance over the LAN and WAN.
• Researched and trained for the deployment of a Cisco NBX 100 -PBX based device that offers basic telephony and VOIP solutions.
• Repair VOIP system and redesign network QOS to insure quality calls by using the Cisco IOS to manage Routers and Switches.
• Redirected inbound toll-free traffic of 70,000 to 100,000 calls per day into 6 new DS3's supporting the Cisco VOIP environment.
• Design and Code back end systems for execution of customer VOIP calls, Implement system wide network monitoring and RealTime QOS.
• Provide design, programming and customer support for Emergency Message Alert system via VoIP, text, text-to-voice, email.
• Help plan, design, and implement projects from server and Active Directory migrations to VoIP implementations and network overhauls.
• Implemented, and maintained Mission Critical Enterprise Services to include Active Directory DNS, VOIP, and Exchange services.
• Assigned, configured and implemented new DNIS destinations for all toll free numbers for transition to Cisco VOIP environment.
• Provided daily help desk support including imaging and troubleshooting of workstations, Internal VoIP network, and file server.
• Implement, maintain and troubleshoot resort wide telephone system in both VOIP and analog environment running on Cisco CUCM.
• Mentor and train Help Desk Manager with supporting Voice over IP (VoIP) phone and patch management systems.
• Provide monitoring, reporting and management tools required to assure converged VoIP, data, video application performance.

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• Conceived, produced, tested and certificated electronic equipment, complying with international top quality standards and satisfying EMC/EMI requirements.
• Leveraged knowledge of competitive solutions, effectively addressing and dispelling customer objections to EMC solutions, and training account team.
• Presented post-installation performance analysis on the affects of EMC Enterprise Storage within the customer application and systems environments.
• Recruited external partner to provide missing emulation technology and integrated technology in EMC products.
• Designed and implemented Storage solutions using EMC products to achieve optimum performance.
• Prepared plans for baseline electromagnetic compatibility (EMC) testing.
• Gained working knowledge of the backup software applications and hardware platforms such HDS, EMC and STK during these certification processes.
• Root cause analysis of validation, EMC, and system related product failures, complete five-phase, and fault tree analysis.
• Support an Exchange 2k7 environment with EMC Fiber Channel SAN storage as well as SCSI direct attached storage (DAS).
• Performed testing on EMC Symmetric storage boxes and enhanced their quality by running health checks and removing any possible threats.
• Analyzed aspects of storage solution design, installation, and troubleshooting and for all EMC account teams in Western division.
• Maintain and Administer Dell/EMC CX500 SAN, using tools such as Snap View, SAN Copy and Mirror View.
• Install and configure EMC SAN, NAS and Unified arrays for integration into existing client physical and virtual infrastructures.
• Provided restoration of Exchange 2007 storage groups, mailboxes, and servers using EMC NetWorker backup and recovery software.
• Used fiber channel switch modules and Ethernet switch modules to connect between blade servers and EMC storage chassis.
• Worked with product and system engineers to interpret results of EMC tests that were performed on their products.
• Migrated HP 2 AlphaServers running Tru64 UNIX from direct-attached storage to EMC SAN, using Brocade SAN switches.
• Participated in Planning meeting's involving the installation of EMC DMX 1000 and HDS 9970V DASD subsystems.
• Installed and configured EMC Control Center 5.1.1 on Windows 2000/2003 servers to manage storage and SAN configuration.
• Help design and sell network products including, Google, Juniper, Blue Coat, and EMC.

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• Created documentation on software configurations, deployment processes, packaging procedures, troubleshooting and maintenance procedures for SharePoint database.
• Provided additional services included development, design, configuration and troubleshooting for Office365 and SharePoint 2013 site collections.
• Configured and Deployed SharePoint Foundation 2010 server for document collaboration and repository usage for team projects.
• Managed version control in SharePoint by periodically developing and updating project documentation to enable knowledge management.
• Deployed and configured Microsoft Project Server 2007/SharePoint Services 3.0 for project management and executive reporting.
• Installed and configured SharePoint server (MOSS2007) and configured configuration and content databases accordingly.
• Created enterprise deployment and configuration PowerShell template to standardize SharePoint solution deployment for all applications.
• Developed SharePoint intranet and team collaboration sites and assisted in redeployment of Dynamics CRM.
• Created training documentation to educate company users on effective use of the SharePoint environment.
• Support administration of Windows/Linux servers and server clusters, especially our SharePoint server cluster.
• Gathered Requirements/Prerequisites and migrated the application into SharePoint 2010 using Database Detach method.
• Utilized SharePoint document libraries as a data repository for a custom web application.
• Installed and managed/administered MS SharePoint knowledge management site for new proposal development.
• Created documentation for business system and server configurations for enterprise SharePoint access.
• Subject matter expert and only SharePoint replication administrator/engineer in the organization.
• Developed and ensured maintenance of unit and administrator MS SharePoint pages.
• Overhauled SharePoint security architecture by connecting it to Active Directory objects.
• Created and managed the project documentation server using SharePoint server.
• Documented all resolutions and customer hardware/ software information in SharePoint.
• Configured a 26 server SharePoint environment, and primarily maintained.

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• Managed 4-Novell servers, 6-NT Windows servers, 2-Lotus Notes mail servers.
• Migrated and established stand-alone Novell and Windows servers from parent company without unplanned end user disruption of service.
• Maximized Novell network performance by monitoring performance; troubleshooting network problems and system outages.
• Led migration of corporate IT environment from Novell/IPX network into existing Active Directory implementation.
• Maintained all Server and Workstation Computer systems running Microsoft and Novell operating systems.
• Maintained Novell networks for desktop publishing, journalism and educational content enhancement systems.
• Provided server administration and support in a Novell and Microsoft server environment.
• Performed Novell network configuration and administration; analyzed customer's needs.
• Tutored network administrator in Novell administration and workstation troubleshooting procedures.
• Managed migration from Novell Directory Services to Windows Active Directory.
• Project manager for Novell server upgrades across several business units.
• Performed network administration functions in NT and Novell environments.
• Manage project to migrate over 1200 users from Novell 4.11 and Exchange 5.5 to Windows 2000 Active Directory and Exchange 2000.
• Assist network engineers and vendors with installation and troubleshooting of Unix, Novell, MAC systems and all Microsoft software products.
• Trained several colleagues in the installation, operation and ongoing administration of Novell and Microsoft Active Directory (AD) systems.
• Trouble shooting of networks for all size businesses implementing Windows 2000, Windows NT, Win 9X and Novell operating systems.
• Supported 150 users, 25 NT servers, 10 Novell 3.12 servers and troubleshooted routing issues dealing on the WAN.
• Acted in consultative capacity and provided support to all versions of Windows, SCO Unix Systems, and Novell networks.
• Last Phase of WMATA (Metro) team member for migration projects from Novell to Microsoft Active Directory network environment.
• Worked on strategy and training team for United Technologies pilot's desktop/laptop images using Novell Application Launcher and Win frame.

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• Worked on JavaScript to validate input, manipulated HTML elements using JavaScript, developed external JavaScript codes.
• Developed Packaging Materials HTML ASP based pages with database connectivity.
• Developed and maintained departmental website using HTML and JavaScript.
• Designed, coded and implemented interfaces for several web projects, including graphics, HTML layouts, database front-end and scripting.
• Created and/or refreshed 5 websites for the organization using HTML/CSS and JavaScript in accordance with Boeing's intranet style guide requirements.
• Designed and developed new and simplified UI based on JS, XSL and HTML to provide user-friendly UI to the client.
• Used JavaScript for client side and ASP for server side along with HTML, CSS to create a fully functional website.
• Represented meticulous regard for accurate system engineering by utilizing Visual Basic 6, JavaScript, CSS, XML, and HTML.
• Worked with designing and setting up intranet websites utilizing various web languages like PHP, HTML, CSS and JavaScript.
• Developed the presentation layer and GUI framework using HTML, DHTML, CSS and Client-Side validations were done using JavaScript.
• Completed training in C, C++, HTML, Visual Basic, Software Engineering Methodology, Access, and UNIX.
• Worked as an application programmer, developed a dashboard using JavaScript, HTML to display critical live data and reports.
• Develop custom demos including client's content, using HTML, XML, ASP, JAVA and other web technologies.
• Developed new features and customized existing modules for the web application product using CSS, HTML, and JavaScript.
• Developed customized screens using HTML and Verity's Search Script to search and display search results in multiple formats.
• Developed the presentation layer using Yahoo UI along with JSP, HTML, JavaScript for dynamic web content generation.
• Designed a Single Page Application (SPA) as a proof of concept using AngularJS, HTML5 and Bootstrap.
• Developed the front-end navigation interface, software design (Java/HTML) and prototype as a re-usable and modular component.
• Mentored and trained new resources in retail domain and in technical fields like Oracle, Java, and HTML.
• Designed & Developed an e-commerce website (http://terrapingstore.dx.am) using HTML5, CSS3, PHP and MySQL.

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• Involved in System Configuration Management, Change Management and Release Management Activities for Tier2 and Tier3 applications.
• Reviewed existing and incomplete 2012 R2 DC implementations and corrected configurations not compliant with company requirements.
• Experience with Windows 2000/2003/2008/2012R2 server administration and active directory administration.
• Administered and maintained internal corporate network infrastructure including multiple Windows Server 2008 R2 and 2012 R2 builds and related domain configuration.
• CLOUD R2 Pre-Deployment, Synaptic R2, Rapid Deployment, Application Services, Product for Managed Hosting and Application Hosting environments.
• Automated the provisioning of Red Hat 5 & 6 Linux Enterprise guest virtual machines as well as Windows Server 2003/2008 R2.
• Worked as part of a team to design, implement, and administer Microsoft System Center Configuration Manager 2007 R2 environment.
• Support and maintain Back Office servers that consist of Windows 2012 Server, Windows 2008 R2, and Windows 2003 Servers.
• Managed build-out of a complex data processing cluster consisting of 1200 Windows 2008R2 servers for business continuity plan (BCP).
• Configure and maintain servers running Windows Server 2003, 2008, 2008 R2, 2012, and Small Business Server.
• Provide installation, testing and maintenance of Operating System and applications Software to include Windows Server 2008 R2 & 2012.
• Manage end users on Windows Server 2008, 2008 R2 environment, Migrated 2 Active Directory Forests and 4 Domains.
• Maintained and supported the Microsoft Active Directory infrastructure including the Windows 2008 r2 servers, DHCP and DNS supporting it.
• Analyze and test bandwidth usage for Streaming and Motion JPEG applications to be used across a Layer2 or Layer3 Network.
• Coordinated all the team members during the migration activity of RBS servers from SQL 2008 R2 to SQL 2012 version.
• Performed DB Mirroring & implementation of Log Shipping technique for MS SQL Server 2008 R2 as the part disaster recovery.
• Decommission all 2003, 2008, and 2008 R2 systems and migrate all services into new Server 2012 R2 servers.
• Maintained and troubleshoot windows server's windows 2003, 2008R2 and 2012 versions creating disk spaces for windows servers.
• Involved in Installation, Configuration, and Maintaining of Windows 2003, 2008, 2008 R2, 2012R2 Servers.
• Consulted General Manager on future plans to migrate from Windows Server 2003 R2 to Windows Server 2008 Data Center.

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• Created the Active Directory and administered user access to network resources and adds/modifies/deletes user accounts for file/print and dial-in servers.
• Performed HP9000 systems administration including managing user accounts and privileges, network configuration, operating system updates and system backup.
• Supervised network security and manager user accounts to ensure that company information were not compromised.
• Administered Active Directory including: create/delete user accounts, Security/Distribution groups, and related permissions.
• Created user accounts, modified and deleted according to the environment using user administration.
• Administered user accounts, and installed desktop applications in support of various military exercises.
• Maintained user accounts, data files and monitors system configuration to ensure data integrity.
• Created modified and deleted user accounts using Active directory users and computers.
• Perform ADUC administrative tasks needed for user accounts management and administration.
• Managed Microsoft Active Directory user accounts across multiple domains.
• Created/Modified network user accounts when needed.
• Manage user accounts and exchange administration.
• Configured and managed user accounts.
• Established network access protocols to enable customers gain local and remote access; adding, modifying user accounts in Active Directory.
• Standardized an automated process, in order to create user accounts, application rights, and controlled directories from spreadsheet data.
• Managed Active Directory for the CS west division consisting of 5000+ user accounts and over 6000 servers, workstations and laptops.
• Add system / database user accounts, perform hardware and software integration testing, and conformance testing of system application software.
• Created new user accounts in NT server, Windows 2000 Server created user mailboxes in exchange 5.5 and exchange 2000.
• Migrated approximately 25 servers, 250 clients and 300 user accounts to new Active Directory domain and Exchange 2000 organization.
• Manage Microsoft Exchange and Active Directory user accounts by adding new users, correcting account issues, and managing permissions.

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• Designed and developed library management system with C++ and oracle database on the Linux platform using agile methodology.
• Increased data analysis efficiency and reduced aircraft troubleshooting time by developing multiple data analysis tools using C/C++.
• Performed code review and mentored/monitored C++/C developers in code implementation to adhere coding standard and best practice.
• Developed a C++ command line interface for process configuration and automatic restarting of abnormally terminated processes.
• Designed software-in-the-loop simulations in C/C++ to evaluate the performance of a prototype distributed tracking system.
• Developed a software interface to integrate an Ada navigation application with a C++ navigation simulation.
• Developed Visual C++ and Oracle Forms Graphical User Interface applications for customer database provisioning.
• Developed win32 C++ application to eliminate data-entry of satellite-image source-media.
• Developed training program and testing system including automated grading written in c++ used to help standardize job performance and crew assignments.
• Developed applications upon user's requests for customized software by using VC++, Power Builder, visual FoxPro and Java.
• Implemented LM Proprietary C++ service containers implementing ACE threading technology and system integration via ActiveMQ CMS with Java SOA system.
• Reduced expenditures and manufacturing time by 10 fold by developing a C++ application that flashed PatientNet Remote Device more efficiently.
• Interacted with application developers for web based applications and provided and environment for PHP, Python, C++ based applications.
• Design and Development of Custom Recovery Software and Driver Development using C++, NASM, and Various HEX/ Binary editors.
• Completed a mini project on Design of a 2D Graphics Editor - Implemented in C++and Hostel Reservation Management in C.
• Developed host PC software (Visual C++ / C#) that allows controlling different embedded devices through a LAN.
• Port bug-fixes in C / C++ Programming Language across different product lines, verification and testing and produce test reports.
• Designed, wrote and maintained real-time embedded systems software in C and C++ and monitor/control software in Visual C++.
• Developed POC (Proof Of Concept) code for Microsoft Windows in C/C++ for the inventory of IT infrastructure.
• Designed modifications for the sensor model to test lethal aim point, discrimination and video processing algorithms using C/C++.

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• Prepare network/communications diagrams and configuration documentation for configuration management.
• Implemented Puppet configuration management utility.
• Assessed organizations for adherence to industry best practices in technologies including Active Directory, IT Security, and configuration management.
• Managed and maintain Configuration Management Database integrity and manage Systems development life circle from design stage to implementation stage.
• Created non existing Configuration Management documentation, document and informed management of technical issues with packages and or applications.
• Designed and implemented build automation, and configuration management for operating system platforms utilizing Active Directory (AD).
• Proposed and implemented software configuration management process for managing software versions in accordance with capability improvements and system verification.
• Updated and generated configuration build plans, and configuration management plans and created graphics, including technical diagrams.
• Assisted in incorporating design document into configuration management system and in developing database system errors for radar system.
• Utilized quality assurance and configuration management experience to ensure the best possible service was provided the national customer.
• Served as subject matter expert to improve/introduce processes relating to change control, document approval and configuration management.
• Assisted in identifying new products for distributed software automation of environment build-outs, configuration management and application deployments.
• Created and maintained Configuration Management requirements based on customer needs following Rational Unified Process (RUP).
• Administered Flight-line/Manufacturing Configuration Management activities to identify, control, and account for C-130J & C-5 systems/equipment.
• Utilize Caliber RM for Configuration management of the defined requirements for both approved requirements and draft requirements.
• Developed and implemented Software Configuration Management strategies for various applications according to the agile process using Git/GitHub.
• Involved in configuration management, software deployment, change management, performance monitoring, and application maintenance.
• Gathered trade-off criteria in a tool evaluation effort in order to automate the Configuration Management process.
• Provide technical direction to individuals at remote sites to maintain Configuration Management of the associated sites.
• Worked closely with Configuration Management and Change Engineering to ensure proper test configuration design and implementation.

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• Maintained and ensured compatibility among Commercial-Off-The-Shelf equipment and logistics data in an XML driven database.
• Co-Developed integration of cloud based XML ad reservations into existing ERP package management system.
• Performed XML schema interpretation, software application testing and responsible for team content management.
• Developed customized reports required for business using XML Publisher.
• Created/Updated reference documentation when XML procedures were modified.
• Debug XML batch files that fail to process as a result of a SQL, WAS or Library Server connect failure.
• Experience in creating package configurations like XML, SQL Server Configurations and Logging using text, XML and Windows event log.
• Developed XML data model for the NCTC to facilitate ingest of data from all data sources into a single data mart.
• Produced product selection matrix for Metadata/Holdings team - a matrix to quantify which XML product to use for the Metadata/Holdings team.
• Developed generic transaction module for various clients using, XML, EJB, design patterns, DOM parses, validation framework.
• Involved in editing the existing ANT (Build.XML) files in case of errors or changes in the project requirements.
• Used the OpenXML libraries to generate server side excel reports for the client users to download via a web application.
• Created and implemented company's entire website utilizing graphic design, XML, HTML, JAVA Scripts and ASP.
• Shared Service Platform: This application converts incoming requests from web services into XML, JAVA and SOAP formats.
• Created a Perl script to parse XML data into a readable hierarchical format, to assist other development work.
• Developed an Upgrade job automation tool using Java and Swings which takes Excel file and generates an XML file.
• Developed program to convert Excel file data to XML control files to be used to import items in system.
• Developed JMS Components to fulfill the Business Logic and SAX Parser based XML modules to transform the XML messages.
• Used Web Services (JAX-WS) to receive XML request and retrieve data from back-end and provide XML response.
• Complete implementation using XML parser and implementation of the same in Struts for the web-based version of tool.

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• Documented disaster recovery procedures and streamlined AIX restoration process at SunGard.
• Experienced in AIX administration, operation and maintenance
• Created users, manage user permissions, maintain User & File System quota on Red Hat Linux, CentOS and AIX.
• Resolve or escalate all post-installation problems on AIX to the developers in Austin, TX using an IBM tool named RETAIN.
• Lead the migration from AS/400 and Windows 2000/2003 systems to a combination of AIX 5.3, 6.1 and Windows Server 2008R2.
• Developed and documented new procedures for building AIX servers, reducing new server deployment from 2 weeks to 1 day.
• Involved in complete Administration tasks on UNIX (Red Hat Linux, AIX) and documentation for the projects executed.
• Set the strategic and tactical direction of patch and release management for the Power hardware and the AIX operating systems.
• Installed, configured and administered WebSphere Application Server ND 8.5.0 and 8.5.5 versions on AIX for multiple high profile projects.
• Set up link aggregation and network interface backup on AIX servers, and completed QA to meet end client standards.
• Monitor Disk usage and space issue on AIX version 5.3,6.1and generate tickets to UNIX team to resolve the issue.
• Provided Design Consulting to the various project teams as a SME for the AIX and IBM Power hardware technology.
• Contributed to IBM RedBook on AIX Performance during Residency at the International Technical Support Center, Austin, Texas.
• Provide day-to-day operational support for data storage and archival storage systems, backup systems, AIX/Unix and Linux systems.
• Provided systems and applications support to 30+ hospitals' HP and AIX networks for system upgrades and migrations.
• Supported SAP, Oracle, and MSSQL installations on Windows, AIX, and SUSE Linux operating systems.
• Project managed new Forecast process spanning all SUN, AIX, Windows, and Linux mid range environments.
• Upgraded all Production/Test IBM servers at our Statement Print facility from AIX 4.3 ML9 to 5.1ML3 using NIM.
• Supported environments include AIX, IBM i, Linux for Power applications, all on the same system.
• Installed and configured PowerCenter 6.2 in Unix AIX on a 3-tiered DEV, UAT and PRODUCTION environments.

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• Implement object-oriented JavaScript for transparent presentation of both client-side and server-side validation.
• Designed and developed web interface for capturing fingerprints using Object Oriented JavaScript.
• Involved in developing various generic JavaScript functions used for validations.
• Developed new services automation testing tools using Java and JavaScript.
• Developed Client side programming and validations using JavaScript.
• Implemented client side custom validation using JavaScript.
• Developed validations done using JavaScript.
• Developed a screening based quiz portal (AmEx Quiz) for recruitment using ASP.NET, C#, SQL, JavaScript.
• Debugged and fixed various back-end bugs and issues with the code in HTML, CSS and JavaScript raised by QA team.
• Developed presentation screens by using JSP, HTML and JavaScript and Developed Session beans for functionality as per the requirement.
• Worked in all the modules of the application which involved front-end presentation logic developed using Tiles, JSP and JavaScript.
• Developed UI using HTML5, JavaScript, SASS, and AJAX for interactive cross browser functionality and complex user interface.
• Developed reports using SAP MII 12.1 and JavaScript for the stakeholders and the shop floor operators visualize the manufacturing process.
• Designed and developed coaches (UI)/End system integration services, UI validations using JavaScript and LCV validations framework.
• Implemented student management module and a module for Online Test Taking System using Java, JavaScript, AJAX, CSS.
• Worked with Bootstrap for compiling CSS, JavaScript and building the System with the convenient methods with Angular JS.
• Project: Vale Blackberry Mobile Application Technologies: JAVA, Blackberry Eclipse, JavaScript Role: Development Responsibilities:.
• Created web front end using JSF pages integrating JavaScript coding that provide a rich browser based user interface.
• Used JSP pages, JavaScript and HTML for developing Internet pages and Visual Age for Java development environment.
• Supported Automation Test group by debugging existing Protractor test scripts and developing new Protractor and JavaScript scripts.

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• Collaborated with business analysts, project managers, QA and developers internally to identify and design system improvements.
• Coordinated error checking with telecommunications vendors during field equipment installations to ensure optimal quality assurance (QA).
• Reviewed documentation for validity/completeness, authored IQ/OQ summaries with QA and assisted in overall project documentation.
• Managed authorization for actions taken during problem resolution and system migration from Development / QA/ Production.
• Participated in QA and test engineering activities related to system requirements specification and validation.
• Participate in QA and Testing processes to validate satisfactory output of documented requirements.
• Participate with QA through validating upcoming database and application releases.
• Designed/implemented software QA test plans for commercial digital receivers.
• Created and standardized QA and Configuration Management roles.
• Used TipQA and Configuration Control Management.
• Develop standards and templates to be utilized during quality assurance testing (QA) and user acceptance testing (UAT).
• Performed SAP system refreshes (including application and database) to sandbox, development, and QA environments on ABAP landscapes.
• Manipulate database using CLI or sourced scripts to extract, insert or manipulate data for development, QA or production purposes.
• Worked with architects, developers, QA and cloud development team to implement cloud applications, systems, and automated processes.
• Implement strong security measures to protect Production, QA and development environments from internal and external intrusion using HP IDS 9000.
• Generated fleet media masters and provided QA support for computer program builds, test loads, and fleet deliveries for SGS.
• Interact with customers to understand their business and consult with them on QA strategies for testing the application(s).
• Acquired aforementioned role in order to expand my operating system exposure in a large environment for software developers and QA testers.
• Assisted in the developing and maintaining of a repeatable process to turnaround clean/testable environments for both QA and Development use.
• Install, configure, and troubleshoot web and application servers in development, QA, staging, and production environments.

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• Coordinated the operations of Hummingbird Document Management System Administration, WorkShare, InterTel Voice/Web Conferencing, and Aruba Wireless Network.
• Experience in Network Management, Communication Systems Analysis, Network Security, System Administration, Software Installation, Hardware Configuration.
• Provided installation, system administration and maintenance of a client-server based travel management system at various government and commercial agencies.
• Managed system administration duties, including server install, System/Application install and patch management, Windows problem determination and resolution.
• Perform network/system administration including installing, configuring and supporting Active Directory, Exchange server and all other server roles.
• Develop operations, system administration or change procedures to operate and maintain the implemented business solution according to requirements.
• Experience with system administration tasks such as file management, system troubleshooting, system accreditation support and system configurations.
• Provided daily support for over 80-networked computers nationwide to include technical solutions, training, and system administration.
• Managed system integration, system administration, configuration and management of high availability classified and unclassified network systems.
• Used UNIX/Linux shell scripting to automate system administration tasks, system backup/restore management and user account management.
• Provide system integration, project management, and network and system administration duties within a research laboratory.
• Performed systems engineering and system administration on multiple (5) networks of dissimilar information classification levels.
• Performed system administration functions using documented procedures as well as applying practical experience to resolve issues.
• Provided application, system administration, email administration support and general troubleshooting for all computer equipment.
• Provided system administration and ensured a high level of reliability and stability along integrated systems.
• Provided system administration and provisioning of AWS EC2 virtual environments under AWS Management Console.
• Formulated e-system administration activities, backups, monitoring network performance and file system checks.
• Developed documented and maintained policies, procedures and associated training plans for system administration.
• Provided Unix/Linux system administration, application guidance and collaboration for the legacy applications.
• Documented TAS installation/configuration/maintenance procedures in System Administration Manual to meet ISO 9000 standards.

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• Managed processes and procedures to ensure all project plans, documentation, requirements and design documentation were properly identified and managed.
• Coordinated with manufacturers and regulatory authorities and ensured engineering dispositions were properly substantiated in accordance with regulations and company manuals.
• Created technical design specifications and reviewed existing specifications ensuring performance and functional requirements were properly flowed down from higher level.
• Received a Special Recognition Award for the implementation of Perl engineering tools developed which provided a major process improvement.
• Worked with store associates to properly identify and articulate issues to various stakeholders across multiple layers of management.
• Lead engineering resources to ensure contract technical requirements across numerous Task Orders are properly staffed and achieved.
• Used statistical trends and design specifications to ensure equipment is sized appropriately and resources are properly allocated.
• Coordinated hardware/software installations and upgrades to ensure work is properly performed in accordance with company policy.
• Supported over 2000 users; ensured company-issued technology worked properly and assisted clients with computer issues.
• Developed Perl scripts to automate object model and functional mapping into the application metadata and database.
• Participated in engineering design process reviews ensuring the design properly accommodated and implemented requirements.
• Verified task procedures properly followed and worked with engineer to verify resolution.
• Designed and implemented a paperless invoicing system named PaperSave.
• Participated in HP-Compaq merger activities and related PERL programming.
• Monitored system capacity to properly update forecast as needed.
• Developed event management system utilizing Perl and SNMP.
• Developed Perl scripts for clinical data validation.
• Developed/enhanced and maintain general purpose Perl modules.
• Maintain the local network and developed a web based problem logging and reporting system in Perl to support product team activities.
• Implemented new policies and procedures to hundreds of users across the country, and training customers to properly use the system.

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• Monitored OS optimization; tested, evaluated product processing and accuracy performance within environment before operational implementation was performed with SCCM.
• Provided SCCM administration and diagnosis of application deployments, Windows updates, and provided reporting for upper management.
• Perform company-wide application deployments utilizing PDQ and System Center Configuration Manager (SCCM).
• Designed and supported Software distribution policies utilizing SCCM.
• Monitored SCCM package distribution and execution status.
• Implemented & maintained Microsoft System management (SMS) Server 2003 & Microsoft System Center Configuration Manager 2007 (SCCM).
• Provided Level 1 Support with implementation of System Center Configuration Manager(SCCM), in the 4.1 GCCS-M Beta Environment.
• Installed and configured Microsoft Deployment Toolkit (MDT) 2008/2010 in conjunction with SCCM for deployment of Windows 7 operating system.
• Implement and maintain facilities and reporting infrastructure to continuously monitor system event logs using systems management tools such as Microsoft SCCM.
• Manage Software Deployment for installs, patches, upgrades, and uninstalls using System Center Configuration Manager 2007 (SCCM).
• Utilized System Center Configuration Manager (SCCM) to query assets and deploy software using custom PowerShell and batch scripts.
• Implemented OSD (SCCM Operating System Deployment) to replace the existing method of using Ghost to image company workstations.
• Resolved PC performance issue by creating a batch file packaged in SCCM, and deployed in all desktop devices.
• Deploy security updates using SCCM Software Update Point (SUP) and Windows Server Update Services (WSUS).
• Resolve and document SCCM client health issues within the Change, Asset and Problem Reporting System (CAPRS).
• Involved in patch management using WSUS and SCCM servers to patch workstations and servers on a monthly basis.
• Configured and deployed 16,000 plus updates and images using SCCM, SMS at the Joint Task Force..
• Monitor and deploy Standard Operating Environment applications (SOE) and compliance to meet organization requirements using SCCM/SMS.
• Create pilot collection in SMS/SCCM using security groups created in active directory or workstation list provided by customer.
• Perform weekly scans of all equipment on network for IAVA compliance and patch according with SCCM and WSUS.

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• Created of several CONOPS-style documents which described enterprise-level interfaces and system interactions, as well as the overall enterprise DoDAF architecture.
• Integrated numerous host-based systems and local area networks into an open-system architecture inter-networked into the DoDIIS worldwide architecture.
• Served as Information Systems Security Officer for closed area lab network comprised of several DOD classified information systems.
• Engage in customer teleconference to verify user and mail accounts matched appropriate DoD Identification numbers prior to migration.
• Created Systems Engineering documentation and project artifacts in accordance with DoD requirements and Agency policies and procedures.
• Document verification of Requirements Matrix with verification reports published as Engineering Notebooks in accordance with DOD directives.
• Created a Systems Engineering database which allocated and tracked system requirements for major DoD system development projects.
• Ensured DoD and corporate protocol are followed in monitoring/management of the Non-Secure Internet Protocol Router Network.
• Executed routine security scans of Enterprise environment to ensure networked devices adhered to DoD security regulations.
• Defined the Software system requirements for an automated hardware diagnostic system under requirement DOD-2167a standard.
• Applied knowledge of communications protocols, common operating environment, and DoD technical architecture guidelines.
• Introduced configuration management analysis processes to established and adhere to DOD set standards and expectations.
• Configured network infrastructure; performed software and server installation testing in DoD HR environment.
• Project engineer specializing in DoD and Government/Marine projects using Rockwell Software and technology.
• Point of Contact for Certification and Accreditation for DoD Constructive Simulation facility.
• Developed automated medical and surgical ordering system for DoD health care system.
• Provided system engineering and user-centered design support to company's DoD customer.
• Provide Facilities Engineering support for development of DoD Constructive Simulation facility.
• Developed Certification and Accreditation Packages for HQMC and DoD level approval.
• Write test procedures to verify customer requirements using DoD-Std-2167A guidelines.

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• Supported the OIF/OEF forensics analysis team for current overseas employments, providing comparative assessments of as-tested system performance to theater events.
• Developed a checklist in order to frequently verify optimal system performance, which was later consolidated into an online database.
• Resolved networking, activity directory, and printing issues to maintain optimal system performance, maintainability, and security.
• Evaluated customer/operational needs to define system performance requirements to assure compatibility of all physical, functional and program interfaces.
• Specialized in electric power system performance analysis: Developed an Electric Loss Handbook for the Agency for International Development.
• Identify information and analyze equipment and system performance to determine action needed to improve performance of network output.
• Conducted simulation and analysis of Land-Based Phalanx Weapons system to determine estimated system performance against various threat scenarios.
• Help foster data collection practices that help ensure completeness and availability of technical infrastructure to support system performance.
• Analyzed collected data from experiment to interpret system performance by executing data processing and statistical techniques using MATLAB.
• Manage the day-to-day operations of enterprise infrastructure systems by monitoring system performance, configuration, maintenance and repair.
• Performed load management and distribution automation studies, technical and economical data development, and system performance studies.
• Evaluate existing server and storage architecture for vulnerabilities, failure point and introduce improvements to system performance.
• Developed/modified radar signal processing algorithms in C to improve system performance of automobile radar warning systems.
• Evaluated system interface incompatibilities and system design changes to ensure system feasibility and acceptable system performance.
• Developed and analyzed technical documentation detailing the integration and system performance of various Air Force systems.
• Formulated a number of process initiatives which resulted in considerable revenue increase and enhanced system performance.
• Performed monitoring of network traffic and continual adjustment of system parameters to increase system performance.
• Optimized hydraulic system performance using proprietary company-developed computational fluid dynamic software (named Dynasty).
• Develop and run simulations and other analysis tools to predict system performance in various environments.
• Monitored system performance, tune-up kernel parameter, added /removed /administered hosts, users.

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