Systems engineer jobs in Millcreek, PA

A cost estimator is a professional who analyzes and determines the projected expenses associated with a particular project, product, or service. Their role is to assess various factors such as materials, labor, equipment, and overhead costs to provide accurate estimations of the total expenditures involved. Cost estimators utilize their expertise and industry knowledge to evaluate project specifications, create detailed cost breakdowns, and identify potential risks and cost-saving opportunities. Their work is essential in helping businesses and organizations make informed decisions regarding budgeting, pricing, and resource allocation, ensuring projects are financially viable and successful. Additional Information Travel for this position is 25%. Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships. At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at ***************************** Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Project Cost Estimation Knowledge and familiarity with related fields of work such as electrical, mechanical, structural, environmental, civil engineering, filling & packaging, and chemical industry to sufficiently create either high-level budgetary estimates or specific line-item estimates. Expert Level knowledge in at least two of the abovementioned fields or high-level experience in 4 areas. Ability to create detailed line-item (Class 3 to Class 4) cost estimates, reviews work orders, programming documents, design documents, or similar project documentation. Highly Proficient in use of cost estimating software. RS Means and ProEst shall be the preferred software, while Procore and others shall be considered. Highly proficient in Computer Aided Design (CAD) Programs. Ability to navigate and use AutoCAD Plant 3D, AutoCAD P&ID, Revit, Navisworks and Inventor Highly proficient in the use of the Autodesk Construction Cloud and use of Cost Module within the ACC. Expert level proficiency with MS Office/Excel software. Proficiency in On Screen Take-off OST) Proficiency with Bluebeam REVU and familiarity with Matterport software. Performs economic analyses as required. Ability to calculate NPV, IRR along with understanding of various depreciation methodologies (Straight line, Double Declining, MACRS). The primary responsibility of a cost estimator; provide accurate cost estimates for a manufacturing projects. Expertise and knowledge of industry standards to calculate the anticipated expenses, including material costs, labor costs, equipment costs, subcontractor fees, and overhead expenses. Utilize cost estimating software or create detailed spreadsheets to break down costs item by item and division utilizing MasterFromat, CSI codes of divisions, section and subsections Conduct research to gather data on material prices, labor rates, equipment costs, and other relevant factors. Stay updated with market trends, supplier prices, and industry benchmarks to ensure their estimates reflect current market conditions. Determine the quantities of materials, equipment, and labor required for a project. Read and interpret architectural and engineering drawings, perform take-offs, and use measurement tools to quantify the number of resources needed accurately. Evaluate potential risks and uncertainties that may impact the project's cost. Consider factors such as market volatility, unforeseen circumstances, and changes in regulations to incorporate appropriate contingencies in their estimates. Development of a geographical pricing strategy is a practice of adjusting the price of a product or service depending on the geographical location. Project Management This role includes the use of a variety of problem solving and Project Management methodologies. Incumbent participates in division-level programs and is a key member of project teams to ensure the successful completion of project objectives while pursuing improvement projects. Manages multiple Design and Continuous Improvement projects and milestones. Key member of cross functional, Global Supply Chain project teams Works on teams of 1-6 people during all stages of the project life cycle. Assists Project Managers in the development of end-date schedules of assigned projects Effective communication and ability to interact with internal customers, project managers, engineers, and other stakeholders. Ability to clearly articulate estimates, explain cost breakdowns, and present findings in a concise and understandable manner. Adept at problem-solving, finding creative solutions, and adapting estimates based on changing circumstances or constraints (schedule, cost, quality, etc.). Ability to manage time efficiently to meet project deadlines. Ability to manage multiple projects simultaneously, prioritize tasks, and deliver accurate estimates within the required timeframes. Ability to collaborate with other professionals, such as architects, engineers, and contractors. Possess strong teamwork skills to work effectively with cross-functional teams, share information, and integrate input from various stakeholders. Mindset focused on cost optimization, actively seek opportunities to identify potential cost-saving measures, propose alternative options, and suggest value engineering ideas to ensure projects are completed within budgetary constraints. Engineering Services Consultant Evaluates and assists in the qualifying equipment vendors and contractors minimizing faulty construction, time delays, and lawsuits. Recommends mechanical contractors and equipment vendors for projects Obtains quotations from vendors on specified equipment (Vessels, Piping, Control Devices, Filling and Packaging, etc.) Actively participate during peer review of drawings and other technical documentation prepared by incumbent or others to ensure correctness and accuracy in form, fit and function Advise team on economic recommendations during project scoping. Identify opportunity areas within S-W Global Supply Chain engineering and operations. DBIA certification desired Minimum Requirements Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future (e.g., OPT, CPT, H1B, EB-1,etc.) Must have a Bachelor's Degree or higher in Engineering Must have seven (7) years working experience in engineering Must have working experience with developing Scope of Work Documents and approve vendor bids packages Must have working experience with ProEst, Procore, RS Means, AutoCAD, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Project Must have working experience with project management experience Preferred Qualification Have a Bachelor's Degree or higher in Engineering with concentration in Mechanical, Civil or Construction Management Have ASPE (American Society of Professional Estimators) training or Certification Have experience with Continuous Improvement processes/techniques: lean, transactional lean, root cause analysis, etc. Have Six Sigma Certification (Green Belt, Black Belt, etc.)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers [air-cooled and water-cooled], pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities As a Data Center Controls Engineer you will: • Troubleshoot and perform Root Cause Analysis or Corrective Action for BMS and EPMS related issues in AWS data centers. • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholders management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional #DCCD_AMER BASIC QUALIFICATIONS1. B.S. in Electrical, Mechanical, or other related engineering degrees as well as 3+ years Controls related experience; or Associates degree and 5 years of Controls related experience; or High School diploma with 8 years of Controls related experience 2. Experience with industrial controls in critical environment (data center, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water etc.). 3. A minimum of two (2) years in Controls or Electrical construction project coordination with multiple teams or vendors to meet project requirements. PREFERRED QUALIFICATIONS1. M.S. in Mechanical, Electrical, or other related engineering degree. 2. Experience designing, configuring, programming, installing, troubleshooting or servicing HVAC Controls and Electrical SCADA systems application specific controllers, software and networks. 3. TCP/IP, MQTT, BACnet and/or MODBUS communication protocol experience. 4. Experience with management of change. 5. Proficient with Microsoft Office Suite and project management software. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $98,700/year in our lowest geographic market up to $210,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

Eckinger Construction Company, Inc. Canton, Ohio | Full-Time Eckinger Construction is creating a new hybrid role for a Full-Stack .NET Developer who will also support IT systems and managed services across our family of companies. This position is approximately 60-75% software development and 25-40% IT support & systems administration. Our internal applications use .NET, SQL, and DevExpress components, and integrate extensively with external platforms-especially QuickBooks Online (QBO) via REST APIs. This role will help modernize and expand our software ecosystem, support our IT infrastructure, and contribute to future strategic initiatives including AI-driven enhancements to internal tools and workflows. Key Responsibilities Full-Stack Development (60-75%) • Develop and maintain .NET / C# applications using DevExpress UI controls, reporting tools, and components. • Build and refine REST API integrations, with emphasis on QuickBooks Online (push/pull data, OAuth 2.0). • Design and optimize SQL database structures, stored procedures, ETL logic, and data flows. • Create automations, workflow tools, dashboards, and integrations that improve operational efficiency. • Participate in the architectural design of future enhancements, including AI-assisted features. • Maintain source control practices and deployment workflows. • Document code, integrations, database models, and business logic. IT Managed Services & Microsoft 365 Support (25-40%) • Provide Tier 1-2 IT support across all operating companies. • Support and maintain Microsoft OneDrive and SharePoint. • Support Microsoft 365 applications, Windows devices, VPN, printers, and networking basics. • Assist with security, account management, and hardware lifecycle. • Work with external MSPs for escalated issues. • Maintain IT documentation and device inventories. Required Qualifications • 3+ years of full-stack .NET development (C#, ASP.NET, MVC, REST APIs). • Strong experience with DevExpress components. • Advanced SQL skills. • Experience integrating with cloud-based APIs, ideally QuickBooks Online API. • Knowledge of REST, JSON, OAuth 2.0. • Experience with Microsoft OneDrive and SharePoint administration. • Familiarity with Microsoft 365 and general IT support. Preferred Qualifications • Experience with QuickBooks Online API. • Power BI experience. • Familiarity with AI/ML concepts, LLM integrations, or modern AI tooling. • Background with Azure services. • Experience with construction, job-costing, or manufacturing systems. Ideal Candidate Traits • Enjoys both development and IT systems support. • Strong problem-solving and communication skills. • Comfortable supporting non-technical users. • Excited about future AI-enhanced software initiatives. Compensation & Benefits • Competitive salary. • Health, dental, vision insurance. • Retirement plan with match. • Paid time off and holidays. • Training and professional development.

*UNIVERSAL Technologies* is seeking a seasoned *Mainframe Systems Manager* for a *hybrid role with alternating days in NYC. NY*. Candidates with an *active LinkedIn profile preferred*. The right candidate will come with at least 20-years of infrastructure management experience to oversee mainframe systems operations, performance, and strategic planning within large-scale enterprise environments. Skilled in managing mission-critical infrastructure, leading cross-functional teams, and ensuring 24/7 availability of mainframe systems. Experienced in z/OS administration, capacity planning, disaster recovery, and vendor relationship management. Proven track record in implementing technology upgrades, aligning infrastructure with business goals, and mentoring technical teams to deliver reliable and efficient mainframe solutions. If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. *WHO WE ARE* UNIVERSAL Technologies is a certified Women-Owned Business (M/WBE) specializing in IT consulting and professional services. For over 15 years, we have proudly partnered with government agencies and private sector organizations to deliver innovative technology solutions and top-tier consulting talent. Our mission is to connect exceptional IT professionals with impactful projects that modernize and strengthen technology operations. *WHAT WE OFFER* UNIVERSAL Technologies offers competitive compensation, professional growth opportunities, and a collaborative environment where technology professionals can thrive. Our consultants are part of a diverse, mission-driven organization that values integrity, innovation, and excellence in public service technology. *MANDATORY SKILLS/EXPERIENCE* * Bachelor's degree from an accredited college in Computer Science, Engineering, or a related field. * Minimum of four (4) years of full-time experience in datacenter engineering and operations, cloud engineering and operations, or complex IT infrastructure engineering. * 20+ years of progressive experience in infrastructure management within large-scale enterprise environments. * Strong leadership experience overseeing technical teams managing mission-critical mainframe or enterprise infrastructure systems. * Hands-on expertise with IBM Mainframe z/OS systems, subsystems, and internals, or equivalent experience managing AIX, Linux, or Unix environments with enterprise storage systems. * In-depth knowledge of mainframe architecture, control structures, performance tuning, and disaster recovery (DR) planning. * Experience in task assignment, team goal-setting, performance management, and project oversight for hardware/software upgrades. * Strong background in z/OS administration, performance monitoring, capacity planning, and system availability management. * Proven ability to coordinate cross-departmental technical initiatives, manage vendor relationships, and lead strategic technology implementations. * Demonstrated experience evaluating, planning, and integrating emerging technologies aligned with organizational goals. * Exceptional problem-solving and analytical skills with the ability to identify and resolve complex infrastructure issues. * Excellent communication, interpersonal, and organizational skills, with proficiency in preparing technical documentation and procedural materials. * Ability to plan, prioritize, and deliver projects on schedule while mentoring technical staff and fostering a collaborative team environment. * Self-motivated with the ability to work independently, manage competing priorities, and adapt quickly to changing business needs. *SCOPE OF SERVICES* The Mainframe Systems Manager will oversee the daily operations, maintenance, and performance of enterprise-level mainframe systems. Responsibilities include managing the Mainframe Systems team, ensuring compliance with technical policies, coordinating disaster recovery procedures, and monitoring system performance and capacity. The Manager will lead projects related to hardware and software upgrades, oversee vendor relationships, and maintain documentation for all mainframe processes. The role also involves fiscal planning, including cost forecasting for hardware and software lifecycles, and identifying opportunities for cost reduction through technology consolidation and innovation. *UNIVERSAL Technologies is an equal opportunity employer.* Job Types: Full-time, Permanent Pay: $75,000.00 - $125,000.00 per year Application Question(s): * 20+ years of progressive experience in infrastructure management within large-scale enterprise environments? Please explain. * Hands-on expertise with IBM Mainframe z/OS systems, subsystems, and internals, or equivalent experience managing AIX, Linux, or Unix environments with enterprise storage systems? Please explain * Do you possess in-depth knowledge of mainframe architecture, control structures, performance tuning, and disaster recovery (DR) planning? Please explain. * Do you have a strong background in z/OS administration? xevrcyc Please explain. Education: * Bachelor's (Required) Ability to Commute: * New York, NY 10001 (Required) Work Location: Hybrid remote in New York, NY 10001

The O365/Azure Security Administrator position is a full-time salaried job based in Jamaica, New York. The O365 Administrator will provide support and management of M365 and Microsoft Azure platform. This role is responsible for implementing, monitoring and maintaining Microsoft Azure solutions, including major services related to Compute, Storage, Network and Security. In addition, Office 365/ Azure Security Administrator will also be responsible for managing the day-to-day operations of Office 365 within their organization. This may include things like adding new users, creating groups, setting permissions, troubleshooting issues, etc. Primary Responsibilities Include: · Develop and maintain scripts used to manage/support the Office 365 environment for multiple applications · Manage Microsoft 365 security administration · Perform application maintenance, e.g., system parameters, user permissions, group policies, etc. · Provide system support and maintain uptime as defined within the IT acceptable standards · Develop, maintain and update Microsoft 365 governance documentation Serve as a point of contact regarding new requests related to Microsoft applications and solutions to meet business needs Support and administer the operations of all Microsoft-based infrastructures as well as projects based on that infrastructure Provide IT leadership, engineering consulting support and oversight for all areas of Microsoft related technologies, including Microsoft 365 and associated technology including best practices, security, and configuration Plan for and arrange changes, upgrades, data migration, or downtime as necessary and proactively communicate them within our organization

Workday Systems Analyst Administrator Brooklyn NY Full Time Direct Hire** We are seeking an experienced Workday Systems Analyst Administrator to support and enhance Workday HCM and Payroll for a healthcare organization based in Brooklyn NY. This role is ideal for Workday professionals who enjoy hands on system configuration process optimization and cross functional partnership. If you have strong Workday administration skills and want to develop your technical and functional expertise this position offers long term career development. As the Workday Systems Analyst Administrator you will manage daily operations across key Workday modules including Core HCM Payroll Benefits Absence Time Tracking and Learning. You will configure new features maintain business processes support HR and Payroll operations improve data accuracy and deliver reporting that drives informed decision making. Your work will help streamline HR systems improve end user experience and strengthen organizational workflows. This role requires strong knowledge of HR technology Workday configuration troubleshooting and HR processes. You will partner with HR leaders Payroll teams and IT to deliver enhancements solve issues support releases and ensure smooth system performance. If you are looking for a full time Workday role that provides ownership autonomy and growth this is an excellent opportunity. Responsibilities Administer and enhance Workday HCM Payroll Benefits Absence Time Tracking and Learning Configure Workday business processes roles integrations and security Provide Workday support for HR Payroll Benefits and Learning operations Troubleshoot system issues and coordinate testing for new releases and updates Build advanced reports dashboards and analytics to support leadership and compliance Maintain accurate employee data and ensure data integrity across all Workday functions Work with cross functional teams to design and implement HR system improvements Qualifications Two or more years of Workday system administration or Workday analyst experience. Please note, the ideal candidate should have IT background. Strong understanding of HR operations payroll processing benefits and compliance Experience configuring Workday modules and supporting business processes Ability to build reports troubleshoot complex issues and manage data Bachelors degree, preferably in IT Healthcare industry experience is helpful but not required If you want to expand your Workday skills with a growing team and a stable organization we would like to connect with you.

*Technology Systems Specialist* Apply fast, check the full description by scrolling below to find out the full requirements for this role. Cleveland, OH | Full-Time | $65,000-$73,000 About the Company We're a growing commercial glazing contractor based in Cleveland, specializing in storefront systems, curtainwall, aluminum entrances, and architectural glass. We're expanding into adjacent markets (sheet metal, metal panels, doors, hardware) and transforming how we operate through strategic technology adoption. We're building a company that combines craftsmanship with modern systems. We believe technology should empower our team, eliminate friction, and enable profitable growth. We're at an inflection point where operational capability meets opportunity-and we're looking for someone who wants to grow with us. The Opportunity: Build Your Career While Building Our Systems We're hiring a *Technology Systems Specialist* to help architect, implement, and optimize the technology systems that will enable our next phase of growth. This is a foundational role at an early-career level-you'll work directly with ownership to develop expertise while making real impact from day one. *This role is designed for someone who's building their career.* You don't need to be an expert yet. You need to be a learner, a builder, and someone who thrives in figuring things out. We'll invest in your development-you invest your curiosity and drive. *This isn't an IT help desk role.* You won't be resetting passwords or troubleshooting printers (we have a 3rd party IT vendor for that). This is a *business systems and technology implementation role* where you'll: * Learn and master to make it the operating system for our entire company * Build workflow automations that eliminate manual busywork * Train our team to leverage AI tools for productivity gains * Organize our file systems and create scalable processes * Help develop custom applications that connect estimating to shop floor execution Why This Role Could Be Your Launchpad *You'll learn by doing.* Owner is deeply engaged in technology strategy and will mentor your development. You'll learn , workflow automation (n8n), AI integration, and business systems implementation through real projects-not just theory. *You'll have real impact.* Your work will directly save hundreds of hours, reduce errors, improve visibility, and enable growth. You'll see the results of your efforts every day. This isn't maintaining legacy systems-you're building something new. *You'll have room to grow.* This role has a clear growth path. Start as Technology Systems Specialist, develop expertise over 2-3 years, advance to Technology Systems Manager. Your compensation and responsibilities will grow as you develop. *You'll have real autonomy.* After initial training and development, you'll own execution. If you're someone who thrives with clarity of mission and freedom to figure out the path, this is your environment. What You'll DoIn Your First 90 Days (Learning & Foundation) * *Immerse:* Meet every stakeholder, learn our business, understand construction operations * *Learn:* Deep-dive into , our automation tools, AI platforms, and current systems * *Assess:* Audit current technology usage, identify gaps and opportunities * *Contribute:* Begin tackling quick wins while developing deeper expertise In Your First Year (Building & Implementing) * Ownership:* * Learn the platform deeply, then redesign our board structure for all departments * Build SOPs for who uses , how, and when-then train staff and drive adoption * Configure workflows and automations to maximize platform value * Monitor usage, address non-compliance, continuously optimize *Workflow Automation:* * Learn automation tools (n8n, automations, AI agents) * Build automations: meeting transcription, email scraping, automatic data routing * Partner with Financial Manager on financial workflow automation *AI Adoption & Training:* * Develop structured AI training program for staff (ChatGPT, Claude, Gemini, Google Workspace AI) * Build use case libraries and prompt templates by role * Govern AI usage with best practices *Google Drive Management:* * Lead migration from to organized Google Drive structure * Design and document file organization SOPs * Train staff and maintain organization standards *Financial Manager Partnership:* * Support implementation of expense management systems * Help build financial dashboards and reporting tools * Develop automation for AP invoice processing and PO workflows What We're Looking ForThe Right Mindset (Essential) ? *Intellectual Curiosity* - You ask "why" and "how." You read documentation voluntarily. You get excited by solving puzzles. ? *Self-Direction* - You don't wait to be told what to do. You identify problems and start working on solutions. ? *Comfort with Ambiguity* - You can work without perfect instructions. You try first, ask for help when truly stuck. ? *Growth Mindset* - You see challenges as learning opportunities. You accept feedback without defensiveness. ? *Builder Mentality* - You want to create things, not just maintain them. You take ownership of outcomes. Foundational Skills (Required) ? *2-4 years* of relevant experience (IT, operations, systems, business analysis, or related fields) ? *Demonstrated ability to learn new platforms quickly* - Show us examples of tools you taught yourself ? *Basic automation understanding* - You get triggers, conditions, and actions (even just Excel macros or email rules) ? *AI tools familiarity* - You've used ChatGPT, Claude, or similar and understand what AI can and can't do ? *Systems thinking* - You see how processes connect and understand that changing one thing affects others ? *Clear communication* - You can explain technical concepts to non-technical people Bonus Points For * Any project management platform experience ( , Asana, Notion, Airtable, etc.) * Construction, manufacturing, or trades industry exposure * Basic coding/scripting (Python, JavaScript, or advanced Excel) * Google Workspace familiarity * Training or teaching experience (even informal) * Side projects demonstrating initiative (personal automation, app development, systems you've built) This Role Is Probably NOT Right If You... * Need extensive structure and detailed instructions to function * Freeze when faced with ambiguity * Want a job where you maintain existing systems rather than build new ones * Are looking for a senior-level position with senior-level pay * Aren't genuinely interested in technology and continuous learning What We OfferCompensation & Benefits * *Base Salary:* $65,000 - $73,000 (based on experience and demonstrated capability) * *Benefits:* Health, dental, vision insurance | 401(k) with company match | PTO * *Professional Development:* Budget for training, certifications, and conferences Growth Path This role has a clear advancement trajectory: * *Year 1:* Technology Systems Specialist - Learn, build foundation, prove capability * *Year 2-3:* Senior Technology Systems Specialist - Expanded scope, greater autonomy, higher compensation * *Year 3+:* Technology Systems Manager - Leadership role, strategic responsibility, competitive salary Work Arrangement * *Cleveland-based position* - In office 3 days/week minimum (flexibility on which days) * Office located in Brooklyn Heights - facility with shop and project room * Remote work 2 days/week after initial onboarding period Culture & Environment * *Small company environment:* Direct access to decision makers, minimal bureaucracy * *Mentorship-focused:* Owner will invest significant time in your development * *Results-oriented:* We care about outcomes, not performative busyness * *Innovation welcome:* Explore new tools, test ideas, recommend improvements * *Respect for craftsmanship:* We value people who take pride in their work About the Team You'll Join *You'll report to:* Owner (direct access to company leadership) *You'll partner closely with:* * *Financial Manager* - Your key collaboration partner for technology-enabled financial operations * *Office Coordinator* - Your execution support for training, monitoring, and content creation * *Project Managers* - Internal customers for project management tools and workflows * *Estimators* - Key stakeholders for custom application development * *Shop and Field Operations* - End users of work order and mobile systems How to Apply *To apply, please submit:* 1. *Resume* highlighting your relevant experience and any examples of self-directed learning or technology projects 2. *Cover letter (1 page max)* addressing: * What interests you about this role and why it fits your career goals * A specific example of something you taught yourself (a tool, skill, or system) * How you approach learning something new when you don't have all the answers Timeline * Applications reviewed on rolling basis * Phone screens scheduled within 1 week for qualified candidates * Interview process: 2 rounds (first with Owner + Financial Manager; second includes hands-on exercise) * Decision and offer within 4-5 weeks of posting * Start date: January 2026 (flexible for right candidate) Equal Opportunity Employer We're committed to building a diverse team and creating an inclusive workplace. We encourage applications from candidates of all backgrounds, experiences, and perspectives. xevrcyc _*Ready to build your career while building our technology foundation?*_ _*We'd love to hear from you.*_ Job Type: Full-time Pay: $65,000.00 - $73,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Flexible schedule * Health insurance * Health savings account * Life insurance * Paid time off * Professional development assistance * Vision insurance Work Location: Hybrid remote in Independence, OH 44131

MJI Energy Services Group, Inc. is a Building Automation Systems (BAS) company that evolved from Michael James Industries, a trusted HVAC firm with over 30 years of expertise in mechanical systems, climate control, and energy efficiency. As buildings and their management needs advanced, the company transitioned to provide integrated and intelligent BAS solutions. This transformation reflects MJI Energy's commitment to innovation and adapting to industry trends. Based on its solid foundation, the company designs and implements smart solutions to enhance building functionality and energy efficiency. Role Description This is a full-time, on-site role for a Junior Building Automation Systems (BAS) Engineer located in Ronkonkoma, NY. The responsibilities include assisting in the design, programming, testing, and commissioning of building automation systems. You will provide technical support, analyze system performance, and ensure integration of BAS for energy-efficient operations. The position also involves collaborating with other team members to deliver effective automation solutions tailored to client needs. Qualifications Strong analytical skills, including the ability to interpret and solve complex technical challenges Experience with business analysis, business process optimization, and defining business requirements Proficient communication skills to collaborate with team members and clients effectively Knowledge or experience in building automation systems, energy management, and HVAC technologies is an advantage Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical field Willingness to work on-site and engage in hands-on tasks as needed Strong organizational and problem-solving skills with attention to detail Relevant certifications in BAS or HVAC systems Why Join Us: • Competitive salary with health benefits package • Hands-on training and career development opportunities • Work with cutting-edge BAS technology and energy management solutions • Supportive team environment that encourages learning and innovation • 401K • Life insurance • Profit sharing • 11 company paid holidays

The Support Engineer plays a critical role in delivering Tier two and three level support and mentoring junior staff within a nationally distributed financial services organization. This role serves as the escalation point for complex technical issues and contributes to strategic initiatives that improve support operations, user experience, and technology adoption. The ideal candidate is a seasoned IT professional with strong technical acumen, leadership capabilities, and a passion for service excellence. Responsibilities: Resolve escalated hardware, software, and network issues with precision and speed. Perform root cause analysis and implement long-term solutions. Guide IT Support Specialists through complex troubleshooting, share best practices, and lead cross-training initiatives across platforms like Salesforce, Workday, and Microsoft 365. Analyze support ticket trends and recommend improvements to reduce volume and enhance resolution times. Implement automation and AI-assisted workflows where applicable. Lead projects to improve device provisioning, support processes, and end-user experience, with focus on automation and self-service enablement. Maintain and optimize asset tracking, license management, and endpoint lifecycle systems with automated reporting. Collaborate with Systems Engineering and other IT teams to resolve advanced issues and strengthen infrastructure reliability. Lead or support technology rollouts, including new applications, endpoint imaging, and security enhancements. Ensure onboarding processes are efficient and consistent, overseeing IT provisioning for new employees. Refresh and expand the internal knowledge base, incorporating AI-powered search and self-service capabilities. Provide clear documentation, training resources, and quick-start guides for citizen developer and automation scenarios. Establish baseline support metrics (ticket volume, resolution time, satisfaction) and deliver weekly reporting on team performance. Maintain and refresh internal knowledge base articles, troubleshooting guides, and citizen developer quick-start documentation. Key Deliverables: Implement and measure impact of one AI-powered enhancement (such as automated ticket triage or AI-assisted troubleshooting workflows) to improve response speed or user satisfaction, with documented success metrics and team training plan. Design and deliver cross-training schedule for IT Support specialists in Salesforce, Workday, and Microsoft 365, including competency assessments and certification pathways. Lead comprehensive refresh of BWE's internal knowledge base, ensuring it reflects current systems and processes while incorporating AI-powered search and self-service capabilities. Create citizen developer support documentation and quick-start guides for common IT automation scenarios, with clear governance boundaries. Analyze support ticket patterns over 90 days and provide formal recommendations for reducing volume or improving resolution times, including specific process improvements. Establish baseline support metrics (ticket volume, resolution times, user satisfaction) and implement weekly reporting to track team performance and identify automation opportunities. Minimum Qualifications: 3+ years of IT support experience with demonstrated success resolving complex technical issues. Strong proficiency with mac OS, Windows, and mobile device environments. Experience in financial services or other regulated industries preferred. ITIL Foundations Certification (preferred at hire, required within 6 months). Bachelor's degree in IT, Computer Science, or related field (or equivalent experience). Proficiency in Microsoft 365, Teams, Adobe Acrobat, Azure AD/Entra, and endpoint management tools. Experience with ticketing systems (e.g., FreshService) and the ability to manage concurrent priorities. Familiarity with network protocols, endpoint security, and remote support tools. Excellent communication and documentation skills for non-technical audiences. Preferred Qualifications: Experience implementing AI-powered support tools and automation strategies. Familiarity with Salesforce, Workday, SharePoint, and other enterprise platforms. Ability to lead small technical projects and mentor junior staff. Exposure to project management and cross-functional IT initiatives.

Job Title: Information Technology Analyst I Duration: 3 Months assignment with possible extension Schedule: 7a-3p - 5 days/week (including weekends). Hours if resource works Saturday &/or Sunday will be 9a-5p regardless of shift they are booked for. Pay Range: $25 - $28/Hour Requirements: Bachelors or equivalent exp (R). Degree in computer science (P). 1-2 yr exp (P). Excellent analytical, problem solving , written and verbal communication skills, strong customer service skills. (R). Ability to work within a team environment (R). “Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors”

The Network Administrator is responsible for the day-to-day management, maintenance, and security of the organization's computer networks. This role ensures optimal network performance, reliability, and security, supporting both hardware and software systems across the enterprise. The administrator is responsible for maintaining and securing the organization's IT infrastructure, ensuring optimal performance and protection against cyber threats. This role involves managing network hardware/software, monitoring systems, and leveraging tools like ConnectWise for remote monitoring and management (RMM) and Microsoft Defender for endpoint security. Responsibilities: Network Support & Troubleshooting • Respond to and resolve complex PC, server, and networking issues via onsite, phone, and email support. • Provide technical support to users regarding network access and usage. • Document user problems, resolutions, and changes to the network environment. • Interface with vendor technical support resources as needed. Installation, Configuration & Maintenance • Install, upgrade, configure, and maintain network hardware (routers, switches, firewalls, VPNs) and software. • Implement new users, manage user environments, permissions, and security settings. • Perform network troubleshooting to isolate and diagnose problems. • Maintain network and server equipment in designated server rooms. Performance Monitoring & Optimization • Monitor network performance (availability, utilization, throughput, latency) and proactively optimize for reliability. • Arrange scheduled upgrades and update network equipment to the latest firmware releases. • Maintain and administer computer networks and related computing environments, including systems software, applications software, hardware, and configurations. Security & Compliance • Implement and maintain security policies using Microsoft Defender for Business. • Monitor and respond to security alerts, vulnerabilities, and incidents. • Perform regular audits and patch management to ensure compliance. • Ensure network security and connectivity, including maintaining firewalls, VPNs, and email security programs. • Implement and maintain disaster recovery solutions and backup systems. ConnectWise Administration • Utilize ConnectWise RMM and PSA for ticketing, automation, and remote support. • Integrate Microsoft Defender alerts into ConnectWise for streamlined incident response. • Maintain accurate documentation and reporting within ConnectWise. User Training & Documentation • Train network staff and end users on network systems and security protocols. • Develop and maintain network performance records and logs. • Communicate networking issues and solutions to employees and management. Qualifications: Bachelor's degree in information technology, Computer Science, or a related field preferred Candidates must have at least 3 years of experience in network administration or a similar role Proven experience in a network administrator role Hands-on experience with networking, routing, and switching Strong understanding of network infrastructure, protocols (TCP/IP, DNS, DHCP), and hardware Excellent problem-solving and analytical skills Experience with ConnectWise RMM/PSA and automation workflows Proficiency in Microsoft Defender for Business and Microsoft 365 security tools, experience with Microsoft Dynamics AX and RF Smart preferred Strong knowledge of networking concepts (TCP/IP, DNS, DHCP, VLANs) · Experience with Axcient backups and recovery

Senior Identity Services Engineer_ New York City, NY, PA, CT, NJ _Full-Time (FTE)_Direct Hire Senior Identity Services Engineer Job Type: Full-Time (FTE) Office space available at location listed The candidate would need to live in the following states NY, PA, CT, NJ Industry: Healthcare / Health Services - Medical Records / IT / Informatics Job Category: Information Technology - Security Base Salary: $97,000 to $145,000 +Best-in-class benefits Preferred Qualifications: * Hands-on experience with the Ping Identity platform, particularly: * PingFederate, PingOne, PingID, PingDirectory * Experience with MFA and Passwordless/FIDO2/WebAuthn authentication strategies * Experience building and configuring enterprise SSO applications in Azure AD / Entra ID * Exposure to IAM orchestration platforms such as PingOne DaVinci or similar tools * Experience supporting cloud identity integrations (Azure, AWS, GCP) * Familiarity with enterprise SSO in hybrid environments (on-prem and cloud-based apps) * Strong documentation and communication skills * Comfortable collaborating across technical and non-technical teams * Ability to lead projects and mentor junior engineers Required Qualifications: * 5+ years of Identity & Access Management experience with a strong focus on SSO and federation Deep technical knowledge of: * PingFederate, Azure AD, Okta, ADFS * Federation protocols including SAML, OIDC, and OAuth2 * LDAP, Active Directory, SCIM * Proficiency in scripting and development with PowerShell, Python, and Java * Experience working with REST APIs for IAM services; familiarity with Postman or similar tools * Familiarity with OGNL expression language for customizing PingFederate policies * Front-end UX design and customization using HTML, CSS, and JavaScript * Basic Linux administration skills for maintaining and managing IAM infrastructure * Working knowledge of certificates and PKI (X.509, certificate chains, signing, encryption, keystore management) * Strong troubleshooting and debugging skills across application, identity, and network layersx * Understanding of modern identity concepts such as Zero Trust, adaptive authentication (risk-based, device/user signals), and conditional access Candidate Details: *5+ to 7 years experience *Seniority Level - Mid-Senior *Minimum Education - High School Diploma or Equivalent *Willingness to Travel - Occasionally

Mercor is hiring a Parallel Computing Engineer on behalf of a leading AI lab. In this role, you'll **accelerate numeric and simulation kernels** through GPU/CPU parallelism, memory-hierarchy tuning, and distributed execution across clusters. You'll design scalable pipelines that maximize efficiency and throughput for large-scale computational workloads. This role is ideal for engineers who thrive at the intersection of HPC, GPU optimization, and distributed systems. * * * ### **You're a great fit if you:** - Have a background in **computer science, high-performance computing, or applied mathematics**. - Are experienced with **GPU/CPU parallel programming** using CUDA and OpenMP. - Understand **distributed execution frameworks** and tools like MPI, NCCL, and Slurm. - Are proficient in **Python** with libraries like **NumPy and SciPy** for scientific computing. - Have experience profiling and optimizing workloads with tools like **nvprof and nsys**. - Care about **memory hierarchy, communication overhead, and scalability** in parallel systems. - Are curious about how HPC techniques accelerate **AI training, simulations, and scientific workloads**. * * * ### **Primary Goal of This Role** To design, optimize, and deploy parallel computing pipelines that accelerate numeric, simulations, and large-scale computations across GPUs, CPUs, and distributed clusters. * * * ### **What You'll Do** - Speed up numeric and simulation kernels through **GPU/CPU parallelism**. - Optimize workloads via **memory-hierarchy tuning** and communication reduction. - Scale computations with **MPI, NCCL, and Slurm** for distributed clusters. - Profile and benchmark performance using **nvprof and nsys**. - Build reproducible pipelines in **Python, NumPy, and SciPy** for HPC workflows. - Collaborate with researchers and engineers to integrate HPC into production AI systems. * * * ### **Why This Role Is Exciting** - You'll accelerate **mission-critical AI and scientific workloads**. - You'll work across the stack: **hardware-level optimization, distributed execution, and HPC software engineering**. - You'll directly impact the performance of **large-scale AI models and simulations**. - You'll be part of shaping how **parallel computing powers the next generation of AI systems**. * * * ### **Pay & Work Structure** - You'll be classified as an hourly contractor to Mercor. - Paid weekly via Stripe Connect, based on hours logged. - Part-time (20-30 hrs/week) with flexible hours-work from anywhere, on your schedule. - Weekly Bonus of **$500-$1000 USD** per 5 tasks. - Remote and flexible working style.

Key Responsibilities: Perform planned preventive maintenance, calibrations where certification may be required and electrical safety inspections on imaging and related equipment in compliance with established standards Perform major repairs by replacing defective components, readjust components to manufacturer's specifications using appropriate tools and measuring instruments. May require certification in order to complete repairs Assist with diagnostic imaging cross training of BMET Technicians Confers with manufacturer's representatives and equipment operators to resolve equipment related problems Provide emergency on-call responsibilities Research and initiate orders for repair parts, working within established budget parameters Conducts and compiles Quality Assurance records and reports necessary for compliance with specifications and policies Document all significant asset related actions in compliance with department practices Must be capable of performing all the duties and responsibilities of a BMET III Preferred Qualifications: Associates degree in Electronics/Imaging Technology, Biomedical Equipment Technology, or military training Prior experience of at least two years experience with various imaging equipment manufacturers or other appropriate related experience Minimum of two years experience in the repair of radiology equipment and prior biomedical experience Should possess specialized knowledge in several specialized modalities such as radiology, ultrasound, etc Prefer certification (CRES) in these different modalities Good communication and strong customer service skills Ability and willingness to serve "on-call" duty as required Must be willing to serve as a technical resource to others in areas of specialty or certification(s) Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Intelas maintains a drug-free workplace

Holder Construction is seeking qualified highly motivated candidates in our Mechanical, Electrical and Plumbing Services Team at one of our regional projects in Columbus, OH. Primary Responsibilities Communication with electrical/mechanical equipment vendors, electrical/mechanical design engineers, clients and subcontractors. This position involves procurement of electrical/mechanical subcontracts and equipment, managing contracts and contract deliverables from bid solicitation through contract award, equipment submittal coordination, assistance with electrical/mechanical and overall construction cost estimates. Common projects include commercial projects within our core markets: Data Centers; Aviation; Higher Education and Corporate / Commercial Office. Requirements For This Position Include Bachelor's degree in Mechanical, Electrical Engineering or Construction Management The ideal candidate will have 5+ years of Mechanical, Electrical and Plumbing preconstruction experience and have the following skill sets: Ability to read and understand electrical, HVAC, plumbing, architectural and civil plans, and specifications Familiar with standard concepts, practices, and procedures of MEP Systems and equipment Good communication skills Ability to identify and resolve issues Effective participation in a team environment Detail-oriented with the ability to manage multiple projects and tasks

Job Details Headquarters Erie PA - Erie, PA Supply ChainDescription Department: IT Infrastructure & Systems Reports To: Director of IT Infrastructure and Systems Company: Logistics Plus, Inc. About the Company Logistics Plus Inc is a leading provider of transportation, warehousing, fulfillment, global logistics, and supply chain solutions. With a strong commitment to innovation and excellence, we are modernizing our cloud infrastructure to support scalable, secure, and efficient operations. Position Summary We are seeking a skilled and proactive Azure Infrastructure Administrator to manage and optimize our Microsoft Azure cloud environment. This role is critical to ensuring the reliability, performance, and security of our cloud-based systems and services. The ideal candidate will have hands-on experience with Azure services, infrastructure automation, and hybrid environment support. Key Responsibilities Infrastructure Management • Administer and maintain Azure resources including virtual machines, storage accounts, networking components, and selected PaaS services (e.g., Logic Apps, Functions). • Support infrastructure deployments using existing CI/CD pipelines with Azure DevOps and Bicep templates. • Monitor system performance and resource utilization; optimize for cost and efficiency. Networking • Create and configure VNets: define address spaces, subnets, and IP ranges. • Implement subnetting to segment VNets for isolation and traffic control. • Apply and manage Network Security Groups (NSGs) to control traffic. • Configure VNet peering to connect VNets across regions or subscriptions. • Set up VPN and ExpressRoute for hybrid connectivity with on-premises networks. • Configure DNS using Azure DNS for internal and external name resolution. • Implement load balancing with Azure Load Balancer or Application Gateway. Security & Compliance • Apply security best practices across Azure environments, including access controls, encryption, and firewall configurations. • Coordinate with security teams to address infrastructure vulnerabilities and meet compliance standards (e.g., SOC 2). Automation & Scripting • Develop and maintain PowerShell or Bicep scripts for infrastructure provisioning and configuration. • Support Terraform-based deployments and assist with troubleshooting pipeline execution. Monitoring & Reporting • Configure alerts and dashboards for infrastructure health, usage, and cost visibility. • Provide reporting and collaborate with IT and development teams to ensure proactive issue resolution. Collaboration & Support • Work closely with development, BI, and security teams to support application deployments and integrations. • Provide technical guidance and training to internal teams for managing Azure resources. Qualifications Qualifications • 5+ years of experience managing Azure infrastructure in a mid-to-large enterprise setting. • Strong understanding of Azure services: VMs, Storage, Networking, Azure AD, and DevOps. • Experience with infrastructure-as-code tools (Terraform, ARM templates, Bicep). • Familiarity with compliance frameworks and infrastructure security practices. • Excellent troubleshooting, documentation, and communication skills. • Azure certifications (AZ-104, AZ-500, or equivalent) preferred. Preferred Skills • Experience with Lucid scale or similar tools for cloud architecture visualization. • Knowledge of Azure cost management and billing modules. • Exposure to hybrid cloud environments and integration with on-prem systems.

Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Summary Smarsh is seeking a Sr. Technical Support Engineer I to provide high touch support to our biggest and best customers. This role serves as an Account Manager for dedicated customers and will lead weekly customer status meetings with key customer stakeholders. Beyond case management, this role ensures that our customers receive world class support.How will you contribute? Provide Business-Critical Support to specific accounts for premium offerings. Interact with all levels of leadership across Smarsh and clients as needed. Advocate for product, policy and process improvements that improve the customer experience. Provide frontline support role for Enterprise products or Backline support role for Saas-hosted solutions or Enterprise products. Works on assignments that are complex in nature where independent action and high degree of initiative is required in resolving problems and developing solutions. Independently identifies the root cause of software or system issues and uses system analysis and testing techniques to solve problems with minimal assistance. Routinely develops reproducible test cases. May recommend code-level or configuration changes. Ensure team adherence to SLAs for support coverage for initial response and timely resolution for customer cases via phone, web and community. Assigned to specialized teams or projects to leverage knowledge and equip others. Regularly participate in bridge calls for system outages or critical production issues. Develop expertise for broad set of assigned products to maximize first contact resolution. Apply product and industry expertise to actively diagnose, troubleshoot and resolve most complex/advanced customer issues. Escalate cases as required based on customer business impact. Influence support organization to deliver quality service to customers and partners to drive high levels of customer satisfaction and long-term loyalty. Effectively manage cases to ensure timely customer status updates and ultimate resolution.• Lead customer escalations or 3rd party support coordination to resolve issues for critical accounts. Log and track cases using Salesforce, maintaining detailed documentation of all interactions and statuses throughout lifecycle of issue. May be assigned as designated Support Engineer to specific accounts for premium offerings. TSE Team Lead provides daily guidance and technical leadership to assigned team, including Technical Account Management expertise and assistance, as well as Escalation Management ownership. Regularly engage with SRE and Engineering teams to drive resolution of issues, handling all customer-facing communications to set clear expectations through closure. Capture, reuse and share knowledge using KCS (Knowledge-Centered Service) practices as Publisher. Knowledge Domain Expert (KDE) responsibilities for online content and product or process feedback across company. May include KCS Coach role. Promote adoption and success of customers and partners using self-service offerings, including knowledge base, community, and training resources. Lead the identification and implementation of “shift left” changes to increase resolution rate and accelerate time to resolution. Develop and deploy innovative approaches to resolve issues and scale the use of new support practices. Actively participate in readiness planning and activities related to pre-release or new product introduction preparation for the support team. Train and mentor peers to facilitate sharing of expert-level knowledge. What will you bring? Passion for helping customers succeed. Excellent verbal, written and interpersonal communication skills. Expert level diagnosis and problem-solving abilities. Time management and critical thinking skills. Self-directed and self-motivated with a demonstrable work ethic and ability to perform under pressure. Proficient in using CRM business systems, Microsoft business applications, JIRA/Confluence and related platforms. College degree in technology-related field is preferred, but equivalent industry/career experience is also considered. 7+ years in a support delivery role or 8+ years industry/career equivalent experience. Requires advanced level IT, networking, database or SaaS/Cloud application support experience. Advanced level expertise as Subject Matter Expert for assigned focused technologies or products as point of escalation for frontline/backline teams. On-premise support experience preferred. Project and program management experience preferred. Industry certifications in Linux, RDBMS, AWS are preferred. May require US Citizenship for access to and handling of client data. $90,000 - $115,000 a year The above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting. Any applicable bonus programs will be discussed during the recruiting process. The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. Local cost of living assessments are done for each new hire at the time of offer. About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

The Company Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We're a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow. Named by Newsweek as One of America's Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today's leading international suppliers of plumbing and water delivery solutions. Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you'll visit our website and learn more about Zurn Elkay at zurnelkay.com. If you're ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family! If you are a current employee, please navigate here to apply internally. Key Focus Areas * Integral member of New Product Development team that works closely with cross functional teams to support the design aspects of new product launches. * Complete assigned deliverables in a timely and accurate manner as required by the Zurn Product Development Process (ZPDP) * Manage the design and development of products to fulfill the needs of internal and external customers. * Influences project specifications by studying product design, customer requirements, and performance standards; completing technical studies; preparing project cost estimates. * Research and make recommendations for design enhancements or modifications to support cost reduction and quality improvements * Work closely with the lab technicians to develop and execute in house validation tests and field test programs. * Complete design project assignments in a timely efficient manner. * Works closely with the drafting/design team to properly manage engineering documentation such as bills of material, submittals, detail drawings and revisions, and installation instructions within the existing document control system. * Develops and Maintains product documentation, including but not limited to Bill-Of-Materials (BOM) and configured kit information, submittals, installation instructions, and SOPs. * Maintains safe and clean working environment by enforcing procedures, rules, and regulations. * Provide technical and training support to internal and external customers, as needed. * Any other job duties as assigned; a wide degree of creativity and latitude is expected. Qualifications * Minimum 10 years' experience in Mechanical Engineering design. * BS degree in Mechanical Engineering or related technical field, Master's Degree preferred. * Strong project management skills, ability to manage multiple projects at one time. * Demonstrated ability to execute project deliverables. * Ability to work proficiently on a cross functional team to achieve project goals. * Proficient with 3D design, preferably with Autodesk Inventor. * Proficient with Finite Element Analysis (FEA) and Computational Fluid Dynamics (CFD). * Proficient with designing for manufacturing. * Detail oriented, self-motivated, hands-on individual. * Excellent written and verbal communication skills with the ability to effectively interact with internal and external customers. * Some domestic or international travel may be required. Capabilities and Success Factors * Self-motivated, quick to deliver and a team player * Proven problem-solving record desired * Able to demonstrate a high level of integrity with a strong work ethic and high level of self-accountability Total Rewards and Benefits * Competitive Salary * Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance * Matching 401(k) Contribution * Health Savings Account * Up to 3 weeks starting Vacation (may increase with tenure) * 12 Paid Holidays * Annual Bonus Eligibility * Educational Reimbursement * Matching Gift Program * Employee Stock Purchase Plan - purchase company stock at a discount! THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Zurn Elkay, and we will not be liable for any fees or obligations related to those submissions. Equal Opportunity Employer - Minority/Female/Disability/Veteran

The Company Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We're a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow. Named by Newsweek as One of America's Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today's leading international suppliers of plumbing and water delivery solutions. Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you'll visit our website and learn more about Zurn Elkay at zurnelkay.com. If you're ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family! If you are a current employee, please navigate here to apply internally.Key Focus Areas Integral member of New Product Development team that works closely with cross functional teams to support the design aspects of new product launches. Complete assigned deliverables in a timely and accurate manner as required by the Zurn Product Development Process (ZPDP) Manage the design and development of products to fulfill the needs of internal and external customers. Influences project specifications by studying product design, customer requirements, and performance standards; completing technical studies; preparing project cost estimates. Research and make recommendations for design enhancements or modifications to support cost reduction and quality improvements Work closely with the lab technicians to develop and execute in house validation tests and field test programs. Complete design project assignments in a timely efficient manner. Works closely with the drafting/design team to properly manage engineering documentation such as bills of material, submittals, detail drawings and revisions, and installation instructions within the existing document control system. Develops and Maintains product documentation, including but not limited to Bill-Of-Materials (BOM) and configured kit information, submittals, installation instructions, and SOPs. Maintains safe and clean working environment by enforcing procedures, rules, and regulations. Provide technical and training support to internal and external customers, as needed. Any other job duties as assigned; a wide degree of creativity and latitude is expected. Qualifications Minimum 10 years' experience in Mechanical Engineering design. BS degree in Mechanical Engineering or related technical field, Master's Degree preferred. Strong project management skills, ability to manage multiple projects at one time. Demonstrated ability to execute project deliverables. Ability to work proficiently on a cross functional team to achieve project goals. Proficient with 3D design, preferably with Autodesk Inventor. Proficient with Finite Element Analysis (FEA) and Computational Fluid Dynamics (CFD). Proficient with designing for manufacturing. Detail oriented, self-motivated, hands-on individual. Excellent written and verbal communication skills with the ability to effectively interact with internal and external customers. Some domestic or international travel may be required. Capabilities and Success Factors Self-motivated, quick to deliver and a team player Proven problem-solving record desired Able to demonstrate a high level of integrity with a strong work ethic and high level of self-accountability Total Rewards and Benefits Competitive Salary Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance Matching 401(k) Contribution Health Savings Account Up to 3 weeks starting Vacation (may increase with tenure) 12 Paid Holidays Annual Bonus Eligibility Educational Reimbursement Matching Gift Program Employee Stock Purchase Plan - purchase company stock at a discount! **THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Zurn Elkay, and we will not be liable for any fees or obligations related to those submissions.** Equal Opportunity Employer - Minority/Female/Disability/Veteran