Systems engineer jobs in North Hempstead, NY

Workday Systems Analyst Administrator Brooklyn NY Full Time Direct Hire** We are seeking an experienced Workday Systems Analyst Administrator to support and enhance Workday HCM and Payroll for a healthcare organization based in Brooklyn NY. This role is ideal for Workday professionals who enjoy hands on system configuration process optimization and cross functional partnership. If you have strong Workday administration skills and want to develop your technical and functional expertise this position offers long term career development. As the Workday Systems Analyst Administrator you will manage daily operations across key Workday modules including Core HCM Payroll Benefits Absence Time Tracking and Learning. You will configure new features maintain business processes support HR and Payroll operations improve data accuracy and deliver reporting that drives informed decision making. Your work will help streamline HR systems improve end user experience and strengthen organizational workflows. This role requires strong knowledge of HR technology Workday configuration troubleshooting and HR processes. You will partner with HR leaders Payroll teams and IT to deliver enhancements solve issues support releases and ensure smooth system performance. If you are looking for a full time Workday role that provides ownership autonomy and growth this is an excellent opportunity. Responsibilities Administer and enhance Workday HCM Payroll Benefits Absence Time Tracking and Learning Configure Workday business processes roles integrations and security Provide Workday support for HR Payroll Benefits and Learning operations Troubleshoot system issues and coordinate testing for new releases and updates Build advanced reports dashboards and analytics to support leadership and compliance Maintain accurate employee data and ensure data integrity across all Workday functions Work with cross functional teams to design and implement HR system improvements Qualifications Two or more years of Workday system administration or Workday analyst experience. Please note, the ideal candidate should have IT background. Strong understanding of HR operations payroll processing benefits and compliance Experience configuring Workday modules and supporting business processes Ability to build reports troubleshoot complex issues and manage data Bachelors degree, preferably in IT Healthcare industry experience is helpful but not required If you want to expand your Workday skills with a growing team and a stable organization we would like to connect with you.

This Role We are a small and nimble engineering team. Every member carries an unusually high degree of autonomy and agency. In this role you will be owning systems design, development, and robustness. We think that Zo represents a new category of "personal infrastructure" that allows individuals to have their own place on the internet. This infrastructure is intended to be dynamically configured via AI agents, and as such represents a new, difficult, and uniquely valuable set of systems problems. In this role you will work directly with our cofounder Rob to plan and implement the systems behind the Zo Computer product. We're looking for someone with a strong background in cloud infrastructure who has a great understanding of storage/databases, networking, and containerization. Successful candidates should have a startup bent, understanding how to take advantage of being a small team to ship great products in a way that large incumbents cannot. We have an office in Brooklyn, NY and prefer candidates who can work in person, but remote candidates will also be considered. Expected compensation: $250k/year + equity Our mission We're on a mission to give everyone an intelligent personal server. Our story Computers are the most flexible tools ever invented. And yet most software is built generically for millions of users, meaning it's not ideal for anyone. Companies have to split the difference, building generic monolithic solutions that work at scale. At the same time, individuals can't make custom tools because it requires expert knowledge that takes years to acquire. AI changes this. When expertise is accessible and infrastructure is personal, custom software becomes a real option for everyone. Today, most people experience software through features - pre-built pieces meant to deliver value while concealing complexity. But when expertise stops being the bottleneck, the primitive shifts back to what it should be: the computer itself. Zo is an intelligent cloud computer. Because it is just a computer, it is endlessly malleable. Rather than hiding complexity, Zo makes expert knowledge accessible and transparent through language. Having personal software doesn't just mean we'll use better tools; when we have agency over our digital environment, it changes how we think. Knowing that we can change anything is intoxicating. We believe Zo represents a new category of personal computer. Having an intelligent server in the future will be as common as having a smartphone is today. Smartphones put the internet in our pockets, while servers allow us to be the internet. When everyone can own their own home on the internet, we'll have more authority over our privacy, more influence over our tools, and richer interactions with the rest of the internet. As this happens, the internet itself will start to feel very different: more vibrant, more dynamic, and more personal.

Be Co provides comprehensive IT solutions that help businesses enhance productivity, security, and growth. We specialize in managed IT services for both Mac and Windows environments, secure network infrastructure, and cloud system management. Headquartered in New York, NY, Be Co blends technical excellence with a client-centric mindset, offering thoughtful, modern support that feels personal, not transactional. Role Description This is a full time hybrid role for an MSP Systems Engineer who thrives in a small-business environment and doesn't mind wearing multiple hats. You'll be responsible for systems administration, client support, and account management within a managed services context. Day-to-day, you'll manage Microsoft 365 and Google Workspace tenants, work in tools like NinjaRMM and Addigy, maintain cloud and endpoint security platforms, and help clients get the most out of their technology. You'll also play a role in documentation and communication: writing clear notes, sharing insights, and ensuring handoffs are smooth and professional. This is an ideal role for someone curious, organized, and ready to grow with a modern MSP. Responsibilities Manage and support client environments across Microsoft 365, Azure AD, Intune, and related systems Use RMM/MDM tools such as NinjaOne and Addigy for endpoint monitoring, patching, and automation Provide client facing technical support and handle tickets with professionalism and follow through Document work clearly and maintain accurate records in ticketing systems Assist in managing cybersecurity tools such as Huntress, Avanan, SentinelOne, AutoElevate, and Blackpoint Support backup systems and password management platforms Collaborate on process improvements and small business operations projects Maintain strong communication with clients, balancing technical depth with approachability Core Traits Sharp, curious, and eager to grow Personable, professional, and client friendly Takes initiative; reliable and consistent Strong communicator, both written and verbal Enjoys learning new systems and improving processes Qualifications Must be New York City based Experience working with or supporting an MSP environment Solid understanding of Microsoft 365 administration and licensing Familiar with Intune, Entra ID, Conditional Access, and PowerShell basics Proficiency with RMM and ticketing systems Understanding of networking fundamentals Excellent documentation and written communication skills Bachelor's degree preferred but not required. Practical experience matters most Why Be Co Be Co is a forward-thinking MSP built on trust, clarity, and respect for both clients and technicians. You won't get lost in a corporate structure; you'll have a direct impact, autonomy, and the space to develop your craft in a modern, security driven environment.

Linux System Engineer Our client is a small to mid-size Linux shop both on the server side and the trader desktops. Fluency in Linux administration is a must. Experience in Debian or Ubuntu is a plus. Some Windows administration skills are a plus but not strictly necessary. Face our users directly and interact with them frequently. Good communication skills are important. Responsibilities include: # Installations of workstations on trading floors and in offices. # Installations of servers and networking appliances in data centers sometimes requiring travel. # Technologies of particular interest are: -- bind, -- Ansible, -- Linux KVM, # Scripting skills are primarily in bash and Python and occasionally SQL and Perl. # Cybersecurity tooling includes 2FA, iptable rulesets, Malwarebytes, fail2ban, etc. Occasional tasks include: # Hardware maintenance. # Large-scale buildouts sometimes requiring travel, both domestic and international. # Installations of appliances such as printers, phones, televisions etc.

Engineering/Architecture - NOT Support Contract, 6 to 12 months, paying $650 - $800/day ** Hybrid working 3 days office My global financial services client is seeking a Senior Windows Server DevOps Engineer to lead the design, automation, and modernization of their global Microsoft infrastructure. This role is ideal for a hands-on engineer with deep expertise in Windows Server technologies, Active Directory, and infrastructure automation. You will play a key role in shaping their infrastructure strategy, driving DevOps practices and the adoption of Infrastructure as Code (IaC), and enabling scalable, secure, and efficient server deployments across on-premises and cloud environments. Key requirements: Windows Server (engineering, architecture) Active Directory PowerShell DNS DevOps mindset Experience within the financial services sector If this is of interest and you have the required skills, please submit your resume over for immediate consideration.

NYC-Based Hedge Fund / Midtown Manhattan Our client, a dynamic NYC based hedge fund / investment management firm, is seeking a System Administrator to join its in house technology team. The firm offers an incredible suite of benefits, including profit sharing, fully paid health, dental and vision benefits and the chance to learn and grow alongside an incredible team of technologists. As a System Engineer, you'll work closely with all areas of the IT organization and other internal stakeholders to provide both onsite and remote support, maintain system uptime, and contribute towards IT projects and Information Security initiatives. Core Responsibilities: Provide day-to-day support for end users across Windows and Mac environments, troubleshooting desktop, laptop, and mobile device issues Deploy and configure new workstations, manage software and application installations, and administer company devices using Microsoft Intune Oversee employee onboarding and offboarding, including IT orientations, account provisioning, and hardware setup Troubleshoot and support widely used software platforms such as Microsoft 365, SharePoint, Bloomberg, Adobe, Zoom, and Microsoft Teams Maintain detailed documentation of help desk tickets to support root cause analysis and ongoing issue resolution Assist with research and initiatives related to information security, and support broader IT infrastructure and technology projects as needed Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field preferred 6+ years of experience in IT support or system administration within a fast-paced professional environment (Financial Services Preferred, but not required) Proficiency in Windows 10/11, Windows Server (2016/2019/2022) Familiarity with Microsoft Intune, Azure, and PowerShell strongly preferred Solid understanding of networking concepts and information security best practices Excellent problem-solving skills, strong communication abilities, and a collaborative, team-oriented mindset Highly organized with strong attention to detail and a commitment to providing high-quality user support

Associate Director, Senior Systems Engineer Compensation: $155,000-$165,000 base + bonus Schedule: Full-time Benefits: 100% paid benefits, vacation, holidays off Overview We are seeking an experienced Senior Systems Engineer (Associate Director level) to join our Infrastructure team and play a key role in designing, implementing, and maintaining enterprise technology systems across a global environment. This role is both hands-on and strategic, responsible for optimizing system performance, security, and reliability in support of critical business operations. You'll collaborate closely with infrastructure, security, and application teams to deliver secure, scalable solutions and support key trading, financial, and accounting platforms. The ideal candidate brings deep technical expertise, excellent communication skills, and the ability to operate effectively in a fast-paced, high-stakes environment. Key Responsibilities Ensure operational excellence, security, and high availability of global infrastructure systems. Design, implement, and maintain Windows and Citrix environments across on-prem and cloud infrastructures. Manage system upgrades, patches, and configuration changes using best practices and documentation standards. Support enterprise applications, including trading platforms, fund accounting, and financial systems. Coordinate and troubleshoot escalated technical issues, providing Tier 3 support to the help desk team. Develop and maintain detailed system documentation and process workflows. Oversee capacity planning, performance tuning, and monitoring of infrastructure resources. Participate in disaster recovery planning and system testing. Collaborate with IT leadership on architecture, standards, and automation initiatives. Required Qualifications Minimum 7 years of experience in IT infrastructure, ideally in financial services or a trading environment. Advanced experience in Citrix technologies (Delivery Controller, PVS, StoreFront, Netscaler/VPX); Citrix Cloud experience a plus. Strong expertise in Windows Server, Active Directory, Exchange, Azure AD, and Office 365. Skilled in PowerShell scripting, automation, and CI/CD tools. Proficient with SCCM (or equivalent), patch management, and deployment automation. Understanding of authentication and security frameworks: SAML, Kerberos, RADIUS, MFA. Familiar with vulnerability scanning, remediation, and endpoint security platforms (e.g., Rapid7, Intune, ATP). Experience with VMware, Cisco UCS, SAN, and backup systems (Commvault, Rubrik). Excellent troubleshooting, documentation, and interpersonal skills. Ability to support a 24x7 operational environment, including occasional nights/weekends. Preferred Skills & Certifications PowerShell, Azure DevOps, or automation toolset experience. Familiarity with monitoring and log platforms (LogicMonitor, SumoLogic). Working knowledge of PKI/MS CA, privileged access management, and infrastructure monitoring tools. Relevant Microsoft, Citrix, or cloud certifications are a plus. This position offers the opportunity to work within a dynamic technology environment, where innovation, precision, and collaboration drive success.

System Engineer (Tier 2.5) | MSP Work Set Up: 2-3 Days Onsite / Week Salary: $80K-$110K + Bonus + Benefits We're a fast-growing, cloud-forward Managed Service Provider supporting small-to-mid-sized businesses across high-performance industries. Our mission is simple: deliver technology that works, scales, and empowers people to do their best work. We combine enterprise-grade engineering with a boutique client experience - meaning our clients get the depth of a mature IT organization with the care and responsiveness of a trusted local partner. We invest heavily in our team's growth, our tools, and our culture - because the better we are, the better we serve. If you're passionate about innovation, thrive in a fast-moving environment, and want to grow your career in a place that values both excellence and people - you'll fit right in here. What You'll Do: Lead migrations, deployments, and infrastructure projects (M365, Azure, AD, Intune, servers, firewalls) Act as escalation point for Tier 1/2 support, solving complex issues end-to-end Configure and manage networks (VLANs, SonicWall/Meraki/Unifi, VPNs, endpoint security) Manage Azure AD, Exchange Online, VMware/Hyper-V, and backup solutions Mentor junior staff and help shape processes/SOPs Build strong client relationships as a trusted technical advisor What We're Looking For: 2-4 years of MSP experience (must-have) Strong Microsoft infrastructure and cloud knowledge (Server 2016-2022, Azure, M365) Networking and firewall configuration skills Eagerness to grow into senior engineering or leadership Perks & Growth: ✅ Salary $80K-$110K + performance bonus ✅ Health, Dental, Vision & 401(k) match ✅ PTO + Paid Holidays ✅ Certification reimbursement & career development ✅ Clear track to Senior Engineer or vCIO ✅ Collaborative team, real project ownership, and mentorship If you're ready to step up from support and take on projects, autonomy, and career growth, we'd love to connect.

A media services organization is seeking a skilled Newsroom Systems Engineer, with hands-on experience supporting and configuring broadcast newsroom platforms such as Avid iNews, Wolftech, or ANNOVA OpenMedia. Responsibilities Administer, configure, and support newsroom computer systems (iNews, Wolftech, OpenMedia) Maintain system reliability, performance, and security across the newsroom technology stack Collaborate with editorial and production teams to optimize workflows and ensure systems support daily operational needs Troubleshoot software, hardware, and workflow issues in fast-paced broadcast environments Lead or assist with system upgrades, migrations, and new feature implementations Integrate newsroom systems with other broadcast tools (automation, media asset management, playout systems, scheduling tools, etc.) Create documentation, user guides, and training materials for newsroom teams. Support major editorial events and live broadcasts as needed Qualifications Experience working with one or more newsroom platforms: iNews, Wolftech, OpenMedia, or comparable systems Background in Broadcast Engineering, IT Systems Engineering, Software Workflow Support, or similar Strong understanding of Newsroom processes (rundowns, story creation, planning, ingest, editorial workflow) Proficiency with Windows and/or Linux server environments Excellent troubleshooting, communication, and stakeholder management skills Ability to work under tight deadlines in a live broadcast environment Desired Skills: Familiarity with APIs, scripting (Python, Shell, PowerShell), or automation tools Experience with Broadcast Automation Systems (e.g., MOS-based systems). Knowledge of Media Asset Management platforms Experience in Cloud or Hybrid Newsroom Infrastructures Project Management and/or Change Management experience

Both of the following locations are available for application: New Jersey, United States (On-site) or Toronto, Canada (On-site) Job Responsibilities Operation: Provide technical, operational and product consultancy to UnionPay members. Follow-up with UnionPay existing / new clients for Network connectivity requirements to set up MPLS or VPN connection; Set up workshops with the institutions to discuss operational and technical requirements for the new projects and facilitate new program installations. Provide daily operation support such as BIN loading, transaction quality analysis, and settlement issue follow-up etc. Ensure the consistency between the local markets and the other markets, and maintain the uniformity of the worldwide network. Keep in close communication with Headquarters Operation Support Department, the overseas offices and the institutions. Collect advices from UPI overseas offices and institutions on business rules, technical specifications, dispute resolution and risk management. Conduct the training, support or explanation sessions for overseas offices and institutions. Work on market research and information collection tasks assigned by the Headquarters Operation Department. Help Headquarters Operation Department to complete special programs such as local pricing, regulatory policy research, compliance audit, etc. Support UnionPay Headquarters team by engaging clients for day to day operational issues such as transaction failure checking and troubleshooting. Project Management: Provide end-to-end project management and execution throughout processing implementation projects including certification, project launch, pilot testing, etc. Assess and document UnionPay member needs and according implementation activities. Guide customers through applicable UnionPay processing rules, specifications and documentations. Identify appropriate processing implementation support documentation for UnionPay members. Qualifications Bachelor's degree or above in Information Technology, Engineering, Computer Science, or other similar STEM majors. Relevant experience in payment system knowledge, with strong understanding of network technology, applications, and project management. Prefer candidates with 3-5 years of experience in project management or customer support roles within the card payment industry, chip card technology, software, financial services, or information services. Strong understanding of payment processing systems, formats and associated customer host interface testing services and principles. Ability to interact well with the customer, Senior and Executive management. Strong verbal and written communication skills with ability to leverage these skills in a teaching environment. Ability to drive change in a technical work environment. Self-Starter with ability to work independently. Handle multiple implementation projects in parallel. Ability to work across different time zone and willing to travel. All candidates will be fairly assessed, with due consideration given to the relevance of their background to the role's requirements.

DOCSIS/CPE Test Engineer - Hiring Now! Bethpage, NY | 100% Onsite 6+ months contract (possible extension) Domain: Media & Telecommunications We're seeking a skilled DOCSIS/CPE Test Engineer to support hands-on testing and validation of cutting-edge CPE technologies. This role focuses on DOCSIS features, protocol testing, and end-to-end device validation in a fast-paced, onsite engineering environment. Must-Have Skills Strong experience with DOCSIS-based CPE devices SASE / SD-WAN exposure Deep understanding of DOCSIS features Protocol testing expertise Hands-on manual testing of CPE features Key Responsibilities Perform detailed manual testing of DOCSIS CPE devices Validate protocol behaviors, functional flows, and feature performance Ensure compliance with DOCSIS standards and specifications Collaborate with cross-functional engineering teams to troubleshoot issues Support provisioning workflows and system integrations 📩 Interested? Apply now or DM us to explore this opportunity! You can share resumes at ******************** OR Call us on *****************

Employment Type: Full-time Compensation: $120,000-$200,000 + 0.3-1.2% Equity About the Role My client is seeking a Forward Deployed Solutions Engineer who combines technical expertise with strong customer focus. This role works directly with enterprise customers to implement AI agents, build integrations, and ensure successful adoption of the platform. You will operate at the intersection of engineering, product, and customer success, spending 30-50% of your time on hands-on technical work and the remainder on customer communication, project management, and implementation strategy. Responsibilities Customer Implementation Own the technical relationship from initial demo through production deployment Understand customer workflows and configure AI agents to fit operational needs Solution Engineering Build custom integrations, APIs, and workflows connecting voice and document AI agents to customer systems (CRMs, claims platforms, internal tools) AI Tuning and Optimization Perform prompt engineering, voice customization, and agent behavior refinement based on real user data Product Insight and Discovery Provide feedback to product and engineering teams based on customer use cases and implementation learnings Technical Consulting Advise customers on workflow design, automation strategies, and integration architecture Requirements 1-3 years of experience building or implementing technical solutions Foundational coding skills in Python or TypeScript Experience with REST APIs, webhooks, and system integrations Strong communication abilities with both technical and non-technical stakeholders Ability to manage multiple customer implementations and deadlines High ownership, comfort with ambiguity, and proactive problem-solving skills Preferred Qualifications Experience with LLMs, prompt engineering, RAG, or agent frameworks Consulting background with a technical undergraduate degree Full-stack development experience (React, Node.js, PostgreSQL, cloud infrastructure) Familiarity with low-code tools (Zapier, Make, Retool) Experience with voice AI platforms (Twilio, Vapi, LiveKit) Industry experience in insurance, claims, or other operationally complex domains About My Client My client builds AI agents that automate complex operational workflows, including high-volume call handling and document processing. Their mission is to modernize traditional industries by deploying advanced AI systems that streamline and accelerate operations.

Job Title: MurexTEST Engineer - Mxtest, Jenkins, GitLab Employment Type: Contract About Smart IT Frame: At Smart IT Frame, we connect top talent with leading organizations across the USA. With over a decade of staffing excellence, we specialize in IT, healthcare, and professional roles, empowering both clients and candidates to grow together. Key Responsibilities: MXtest knowledge & experience MX.3 knowledge & experience University degree in Computer science, computer engineering, mechatronics or equivalent 0-3 years of experience Knowledge in technical environments such as SQL, XML, Unix, Windows Knowledge in CI tools like Jenkins, GitLab, Azure DevOps and others. Strong understanding of version control systems such as GIT. Experience with automation tools and scripting languages. Knowledge in capital markets is a plus. Experience in the Software Engineering Industry, Software Quality & Testing, Test Management is a plus. ISTQB certification or equivalent is a plus. Communication and presentation skills Analytical thinking and problem-solving skills Teamwork and cross group collaboration Drive for excellence Eagerness to learn and develop on a broad scope (functional, product, finance, testing and technical) Ability to work under pressure in a continuously evolving & challenging environment.

IT Infrastructure Engineer Employment Type: Full time Experience: 10+ years Primary job responsibilities of an onsite senior consultant will perform work on multiple aspects related to Architecture, System Administration including but not limited to the following, Provide technical solution related to Microsoft, Windows, VMware, Exchange, and Cyber security based various technologies, IT landscape and business requirements. Primary technologies and products in IT landscape include Windows 2016/2019/2022, Active Directory, MS Exchange, Group Policies, SolarWinds, Antivirus, Backup Technologies, SAN, Disaster Recovery, VMware vSphere 7.0, VMware Horizon VDI Infrastructure, Cyber Security, Vulnerability Scanner, Penetration Testing, Auditing, Scripting, Cisco Switches, Routers and Firewalls Work with different teams to handle cybersecurity-related issues. Prepare detailed documentation Provide monthly status reports Consulting and Support services will cover the following IT landscape, Microsoft Active Directory Exchange/Office 365 Windows 2019, Windows 2016, Windows 2022, Windows 10 VMWare vSphere ESXi 7 Site Recovery Manager VMware Horizon VDI infrastructure Arcserve and Veeam Backup Storage Pure Storage Audit work SWIFT CSP Penetration Tests Help on other Audits The onsite resource will be a senior Infrastructure Consultant with significant experience in various IT infrastructure technologies, as well as professional certifications including, MCSE MCSA MCDBA MCP CompTIA Network+ A+ I-Net+ A brief overview of the onsite Senior Consultant profile: IT infrastructure consultant with 10+ years of experience Deep expertise in Microsoft Exchange, Active Directory Deep expertise in VMware products Deep expertise in Citrix Access Gateway & NetScaler. Good expertise in Cloud technologies including, Azure and AWS Note: CyberTech promotes equal employment opportunity and compensation without discrimination based on age, race, creed, color, national origin, gender, sexual orientation, disability, marital status, Vietnam Era Veteran status, genetic predisposition, or carrier status.

About the Role: We are seeking an experienced IT Network admin for an international banking institute in New York City. In this role, you will manage, monitor, and enhance the network infrastructure, ensuring the highest levels of security, performance, and reliability. The ideal candidate will have experience in the banking industry or large organizations in other sectors, with expert-level knowledge of Cisco and Juniper networks. Fluent in both English and Mandarin is mandatory. This candidate will be spearheading the development of a new server room! Key Responsibilities: Design, implement, and manage network infrastructure, including LAN, WAN, VPN, and firewall configurations. Perform network updates, patches, and configuration setups to ensure security and optimal performance. Monitor network performance and troubleshoot issues to minimize downtime. Manage and maintain network security protocols and compliance standards. Assist in the design and maintenance of data centers as needed. This is a plus, not required. Collaborate with IT security and system administrators to integrate security measures. Prepare and maintain detailed documentation of network configurations, processes, and updates. Provide technical support and guidance to other IT staff and end-users. Conduct regular audits to ensure compliance with internal policies and external regulations. Required Qualifications: 3-5 years of experience as a Network engineer or in a similar role within the banking industry or large organizations. Expert-level knowledge of Cisco and Juniper networks, products, and services. Proven hands-on experience with network updates, patches, and configuration setups. Familiarity with data center infrastructure and best practices is a plus. Strong understanding of network protocols (e.g., TCP/IP, BGP, OSPF, MPLS). Proficiency with network monitoring and diagnostic tools. Certifications such as CCNA or CCNP are highly desirable. Excellent analytical, problem-solving, and communication skills. Ability to work independently and manage multiple tasks in a fast-paced environment

You will focus on continually enhancing the end-user experience by identifying opportunities for improvement and collaborating with stakeholders to deliver more integrated, intuitive technology. This role is ideal for someone who sees technology as a business enabler and is passionate about driving meaningful, user-centric change. You will act as the first point of contact for the business, ensuring user needs are met with exceptional service and that issues, trends, and opportunities are quickly identified and addressed. You'll work closely with users, technology teams, and vendors to understand requirements, assess product quality, and implement improvements. Day to day, you will manage the helpdesk queue, maintain inventory, support users with hardware and software issues, and take ownership of longer-term projects that elevate the firm's technology environment. A key part of the role involves proactively improving performance, reliability, and efficiency by analyzing events, contributing to incident management, and leveraging system-level metrics. You'll identify new metrics, automation opportunities, and process enhancements, all while strengthening relationships across the business. You will also help colleagues build their technical skills and collaborate across teams to deliver projects with tangible impact. We are looking for someone with a strong drive for continuous improvement, proven experience across the Windows technology stack, and the ability to think creatively and challenge the status quo. You should be a self-starter who learns quickly, communicates clearly, and can explain technical concepts in simple terms. Experience leading a major technical project-such as migrating a widely used system-would be highly valuable. Success in this role requires strong knowledge of Microsoft technologies, Windows operating systems, Windows Server tools such as Group Policy and Active Directory, and solid troubleshooting abilities across desktops, networks, and office devices. Experience with scripting and automation, particularly using PowerShell or Python, is important, as is familiarity with mobile device management platforms like Intune, AirWatch, or Jamf. Additional beneficial experience includes working with virtualization technologies, deployment tools, infrastructure-as-code solutions, Linux, containerization, or the LGTM stack. They'll need someone who's fully authorized to work in the US without any sponsorship / visa (cannot support H1B).

As an Onsite Support Technician with minimum of 2 to 3 years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: iPhone Setup Company Portal Outlook MS Teams Sim Card activation Orders Inventory Management iPhone SIM Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc. Perform onsite updates, Configuration changes, or Software installations. Provide onsite technical assistance to End Users. Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. Manage assigned tickets and ensure that they are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. Coordinate with vendors for provision and repair of end-user support (e.g., Hardware Vendor technicians for warranty repair/replacement) Perform end-user support related to security controls and compliance related tasks such as access reviews, controls verifications, facility inspections, among others Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades. Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support Provide IT support for disaster recovery and immediate response in emergencies at local sites. Provide On-call support if required outside business hours on a rotational basis Provide Hand and Feet support for network data and voice devices

Title : Senior Windows Engineer/Architect We are seeking a Senior Windows Server DevOps Engineer to lead the design, automation, and modernization of our global infrastructure. This role is ideal for a hands-on engineer with deep expertise in Windows Server technologies, Active Directory, and infrastructure automation. You will play a key role in shaping our infrastructure strategy, driving DevOps practices, and enabling scalable, secure, and efficient server deployments across on-premises and cloud environments. Key Responsibilities Infrastructure Architecture & Engineering Lead the Windows Server platform strategy, ensuring alignment with enterprise architecture and security standards. Design and implement scalable, secure Active Directory and DNS/DHCP solutions. Develop and enforce infrastructure design standards, automation frameworks, and configuration baselines. Architect and maintain hybrid infrastructure solutions across VMware and AWS. Automation & DevOps Enablement Build and maintain automated server provisioning pipelines using tools like PowerShell, Packer, and MDT. Drive adoption of Infrastructure as Code (IaC) and DevOps practices across the Windows platform. Automate SQL Server deployments and other infrastructure components to reduce manual effort and improve consistency. Platform Strategy & Optimization Lead capacity planning, performance tuning, and proactive monitoring initiatives. Evaluate and integrate new tools and technologies to enhance platform capabilities. Design and implement resilient disaster recovery and high-availability solutions. Collaboration & Leadership Partner with application teams to ensure infrastructure solutions meet business needs. Mentor junior engineers and contribute to knowledge sharing across global teams. Collaborate with security, compliance, and audit teams to ensure regulatory alignment. Required Skills & Experience 8+ years of experience in Windows Server engineering and architecture. 8+ years of hands-on experience with Active Directory in multi-site/multi-domain environments. Strong PowerShell scripting and automation skills. Experience with System Center (SCCM, SCOM), MDT, and Orchestrator. Deep knowledge of DNS/DHCP/IPAM (Infoblox, Microsoft, or similar). Experience with AD Certificate Services, ADFS, AD RMS, and identity management. Familiarity with hybrid cloud environments (AWS, Azure), virtualization (VMware, Cisco UCS) and physical servers. Strong documentation and troubleshooting skills. Preferred Qualifications Experience with Packer, Varonis, and Quest AD tools. Working knowledge of networking fundamentals (routing, switching, firewalls). Exposure to Linux systems for identity integration. Microsoft certifications (MCSE, MCM, MCA) preferred. Bachelor's degree in computer science or related field. Thanks & Regards Akash Verma Raas Infotek Corporation. 262 Chapman Road, Suite 105A, Newark, DE -19702 E-Mail: *************************** Linkedin: linkedin.com/in/akash-verma-b72471224

Mid-Level IT Engineer Experience: 4+ years Salary: $180,000-$250,000 all-in (flexible) About the Role: A growing finance firm is seeking a versatile Mid-Level IT Engineer to join their small, fast-paced technology team. This “jack-of-all-trades” role combines user support, desktop engineering, and IT infrastructure projects. The engineer will work closely with the internal application development team and may occasionally support infrastructure needs on the application side. Responsibilities: Provide end-to-end user support for VIPs, including troubleshooting, application support, and onboarding/offboarding. Manage and maintain desktop environments using Intune, Autopilot, and related tools. Plan, implement, and support IT infrastructure projects, including cloud and on-premises systems. Handle all phases of technology projects: scoping, buy vs. build analysis, vendor research, POCs, vendor onboarding, implementation, deployment, and user training. Collaborate closely with cross-functional teams to ensure technology solutions meet business needs. Maintain documentation, dashboards, and reporting related to IT operations and projects. Qualifications: 5+ years of experience in IT support, desktop engineering, or IT infrastructure projects. Experience in fast-paced finance environments such as hedge funds or private equity preferred. Comfortable interacting with executives and VIPs, with strong communication skills. Proven ability to manage multiple projects with minimal guidance. Technical Skills / Tools: Azure / Office365 Intune / Autopilot Netskope / Zscaler Egnyte, iManage, or other SaaS DMS Azure DevOps / Terraform Cisco / Palo Alto networking equipment Perks & Benefits: Flexible salary structure within $180-$250k all-in. Commuting fees covered. Free breakfast and lunch onsite. Hybrid flexibility: onsite 5 days/week with summer remote options. The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.