Systems engineer jobs in Wayne, NJ

This Role We are a small and nimble engineering team. Every member carries an unusually high degree of autonomy and agency. In this role you will be owning systems design, development, and robustness. We think that Zo represents a new category of "personal infrastructure" that allows individuals to have their own place on the internet. This infrastructure is intended to be dynamically configured via AI agents, and as such represents a new, difficult, and uniquely valuable set of systems problems. In this role you will work directly with our cofounder Rob to plan and implement the systems behind the Zo Computer product. We're looking for someone with a strong background in cloud infrastructure who has a great understanding of storage/databases, networking, and containerization. Successful candidates should have a startup bent, understanding how to take advantage of being a small team to ship great products in a way that large incumbents cannot. We have an office in Brooklyn, NY and prefer candidates who can work in person, but remote candidates will also be considered. Expected compensation: $250k/year + equity Our mission We're on a mission to give everyone an intelligent personal server. Our story Computers are the most flexible tools ever invented. And yet most software is built generically for millions of users, meaning it's not ideal for anyone. Companies have to split the difference, building generic monolithic solutions that work at scale. At the same time, individuals can't make custom tools because it requires expert knowledge that takes years to acquire. AI changes this. When expertise is accessible and infrastructure is personal, custom software becomes a real option for everyone. Today, most people experience software through features - pre-built pieces meant to deliver value while concealing complexity. But when expertise stops being the bottleneck, the primitive shifts back to what it should be: the computer itself. Zo is an intelligent cloud computer. Because it is just a computer, it is endlessly malleable. Rather than hiding complexity, Zo makes expert knowledge accessible and transparent through language. Having personal software doesn't just mean we'll use better tools; when we have agency over our digital environment, it changes how we think. Knowing that we can change anything is intoxicating. We believe Zo represents a new category of personal computer. Having an intelligent server in the future will be as common as having a smartphone is today. Smartphones put the internet in our pockets, while servers allow us to be the internet. When everyone can own their own home on the internet, we'll have more authority over our privacy, more influence over our tools, and richer interactions with the rest of the internet. As this happens, the internet itself will start to feel very different: more vibrant, more dynamic, and more personal.

Be Co provides comprehensive IT solutions that help businesses enhance productivity, security, and growth. We specialize in managed IT services for both Mac and Windows environments, secure network infrastructure, and cloud system management. Headquartered in New York, NY, Be Co blends technical excellence with a client-centric mindset, offering thoughtful, modern support that feels personal, not transactional. Role Description This is a full time hybrid role for an MSP Systems Engineer who thrives in a small-business environment and doesn't mind wearing multiple hats. You'll be responsible for systems administration, client support, and account management within a managed services context. Day-to-day, you'll manage Microsoft 365 and Google Workspace tenants, work in tools like NinjaRMM and Addigy, maintain cloud and endpoint security platforms, and help clients get the most out of their technology. You'll also play a role in documentation and communication: writing clear notes, sharing insights, and ensuring handoffs are smooth and professional. This is an ideal role for someone curious, organized, and ready to grow with a modern MSP. Responsibilities Manage and support client environments across Microsoft 365, Azure AD, Intune, and related systems Use RMM/MDM tools such as NinjaOne and Addigy for endpoint monitoring, patching, and automation Provide client facing technical support and handle tickets with professionalism and follow through Document work clearly and maintain accurate records in ticketing systems Assist in managing cybersecurity tools such as Huntress, Avanan, SentinelOne, AutoElevate, and Blackpoint Support backup systems and password management platforms Collaborate on process improvements and small business operations projects Maintain strong communication with clients, balancing technical depth with approachability Core Traits Sharp, curious, and eager to grow Personable, professional, and client friendly Takes initiative; reliable and consistent Strong communicator, both written and verbal Enjoys learning new systems and improving processes Qualifications Must be New York City based Experience working with or supporting an MSP environment Solid understanding of Microsoft 365 administration and licensing Familiar with Intune, Entra ID, Conditional Access, and PowerShell basics Proficiency with RMM and ticketing systems Understanding of networking fundamentals Excellent documentation and written communication skills Bachelor's degree preferred but not required. Practical experience matters most Why Be Co Be Co is a forward-thinking MSP built on trust, clarity, and respect for both clients and technicians. You won't get lost in a corporate structure; you'll have a direct impact, autonomy, and the space to develop your craft in a modern, security driven environment.

NYC-Based Hedge Fund / Midtown Manhattan Our client, a dynamic NYC based hedge fund / investment management firm, is seeking a System Administrator to join its in house technology team. The firm offers an incredible suite of benefits, including profit sharing, fully paid health, dental and vision benefits and the chance to learn and grow alongside an incredible team of technologists. As a System Engineer, you'll work closely with all areas of the IT organization and other internal stakeholders to provide both onsite and remote support, maintain system uptime, and contribute towards IT projects and Information Security initiatives. Core Responsibilities: Provide day-to-day support for end users across Windows and Mac environments, troubleshooting desktop, laptop, and mobile device issues Deploy and configure new workstations, manage software and application installations, and administer company devices using Microsoft Intune Oversee employee onboarding and offboarding, including IT orientations, account provisioning, and hardware setup Troubleshoot and support widely used software platforms such as Microsoft 365, SharePoint, Bloomberg, Adobe, Zoom, and Microsoft Teams Maintain detailed documentation of help desk tickets to support root cause analysis and ongoing issue resolution Assist with research and initiatives related to information security, and support broader IT infrastructure and technology projects as needed Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field preferred 6+ years of experience in IT support or system administration within a fast-paced professional environment (Financial Services Preferred, but not required) Proficiency in Windows 10/11, Windows Server (2016/2019/2022) Familiarity with Microsoft Intune, Azure, and PowerShell strongly preferred Solid understanding of networking concepts and information security best practices Excellent problem-solving skills, strong communication abilities, and a collaborative, team-oriented mindset Highly organized with strong attention to detail and a commitment to providing high-quality user support

Sharp Decisions is looking for the following: Role: Systems Admin & Engineering - Vice President Role Description Install and configure servers, storage devices, network and telecommunications equipment. Perform upgrades and maintenance on all IT infrastructure hardware. Install and configure server operating systems, database software, file server structure and protocols, email servers, authentication servers, back-up systems and firewalls. Monitor system performance daily. Provide support on all IT infrastructure-related issues. Manage incident response for any major outages. Role Objectives: Delivery Install and configure servers, storage devices, network and telecommunications equipment as required by business need and outlined by the system architect's designs. Perform upgrades and maintenance on all IT infrastructure hardware. Install and configure server operating systems, database software, file server structure and protocols, email servers, authentication servers, back-up systems and firewalls. Configure domain and security policies and define access lists. Configure and deploy monitoring and reporting utilities, operations logs and access auditing tools. Monitor system performance daily and run reports on key metrics such as storage capacity, server resource utilization, connectivity and uptime, back-up performance and incident logs. Provide support on all IT infrastructure-related issues and escalation support for all other IT departments. Manage incident response for any major outages. Test disaster recovery systems and implement disaster response plans as needed. Role Objectives: Interpersonal Collaborate with IT systems architect to execute system designs. Provide reports and analysis on system performance and support planning of infrastructure improvements. Engage with other IT infrastructure teams to install hardware, configure devices and policies, and coordinate upgrades and maintenance. Coordinate incident response with all engineers and system owners during outages. Partner with application, web administration, database and other development focused teams to create infrastructure plans and review system performance. Work with disaster recovery, storage management and cyber security architects to implement systems, hardware and policy configurations to support their designs. Role Objectives: Expertise Demonstrate comprehensive understanding of IT infrastructure hardware, cloud service platforms, operating systems, virtual environments and configuration tools. Display expertise with application integration, update and change management, database design and structures, system deployments and automated reporting and monitoring tools. Exhibit knowledge of regulations regarding data security and retention, anti-virus tools and protection models, network security and access protocols, and firewall configurations. Show ability to manage and prioritize projects across multiple functions and divisions and manage incident response while providing clear communications to affected parties. Qualifications and Skills 5+ years of experience in an infrastructure/end-user support role. • Microsoft Active Directory (User, group and computer management) • Microsoft Windows Desktop and Server Operating Systems - Windows registry, Group Policy, File/folder security concepts (NTFS/share permissions, etc.) • Microsoft Office/SharePoint/Teams • Microsoft SCCM • Infoblox DNS/DHCP Management • Performance Monitoring • Enterprise Backups (Commvault/Rubrik) • Enterprise storage (Pure) • Citrix Workspace/XenDesktop Virtual Desktop • VMware vSphere • Core networking concepts (DNS, DHCP, etc.) • Excellent customer service skills. • Excellent verbal and written communication skills. • High sense of urgency to support a trading floor. • Able to follow directions, priorities, and guidance from management. • Ability to multi-task and work on several projects at the same time. • Strong ability to deliver on time. • Ability to document process, requirements, and create test plans. • Strong ability to translate business requirements into technical solutions. • Strong team player.

Systems Engineers Nationwide Opportunities Are you a technically minded problem solver who thrives on designing, integrating, and optimizing complex systems? Whether your expertise lies in pharma, medical device, med tech, or advanced manufacturing, we'd love to connect. At Scientific Search, we partner with innovative companies across the U.S. who rely on Systems Engineers to bridge the gap between hardware, software, and process - and we're continually supporting searches for these critical roles. We're always interested in speaking with Systems Engineers experienced in: Designing and implementing automated or integrated systems Supporting equipment or process validation and system-level troubleshooting Working cross-functionally with R&D, manufacturing, and quality teams Ensuring reliability, scalability, and compliance within regulated environments If you'd like to be considered for future Systems Engineer roles, we'd love to review your background and keep you in mind as new opportunities arise. Submit your resume We're always expanding our network of talented engineers - let's stay in touch so we can connect you with the right role when it's available. #19577

System Engineer (Tier 2.5) | MSP Work Set Up: 2-3 Days Onsite / Week Salary: $80K-$110K + Bonus + Benefits We're a fast-growing, cloud-forward Managed Service Provider supporting small-to-mid-sized businesses across high-performance industries. Our mission is simple: deliver technology that works, scales, and empowers people to do their best work. We combine enterprise-grade engineering with a boutique client experience - meaning our clients get the depth of a mature IT organization with the care and responsiveness of a trusted local partner. We invest heavily in our team's growth, our tools, and our culture - because the better we are, the better we serve. If you're passionate about innovation, thrive in a fast-moving environment, and want to grow your career in a place that values both excellence and people - you'll fit right in here. What You'll Do: Lead migrations, deployments, and infrastructure projects (M365, Azure, AD, Intune, servers, firewalls) Act as escalation point for Tier 1/2 support, solving complex issues end-to-end Configure and manage networks (VLANs, SonicWall/Meraki/Unifi, VPNs, endpoint security) Manage Azure AD, Exchange Online, VMware/Hyper-V, and backup solutions Mentor junior staff and help shape processes/SOPs Build strong client relationships as a trusted technical advisor What We're Looking For: 2-4 years of MSP experience (must-have) Strong Microsoft infrastructure and cloud knowledge (Server 2016-2022, Azure, M365) Networking and firewall configuration skills Eagerness to grow into senior engineering or leadership Perks & Growth: ✅ Salary $80K-$110K + performance bonus ✅ Health, Dental, Vision & 401(k) match ✅ PTO + Paid Holidays ✅ Certification reimbursement & career development ✅ Clear track to Senior Engineer or vCIO ✅ Collaborative team, real project ownership, and mentorship If you're ready to step up from support and take on projects, autonomy, and career growth, we'd love to connect.

A media services organization is seeking a skilled Newsroom Systems Engineer, with hands-on experience supporting and configuring broadcast newsroom platforms such as Avid iNews, Wolftech, or ANNOVA OpenMedia. Responsibilities Administer, configure, and support newsroom computer systems (iNews, Wolftech, OpenMedia) Maintain system reliability, performance, and security across the newsroom technology stack Collaborate with editorial and production teams to optimize workflows and ensure systems support daily operational needs Troubleshoot software, hardware, and workflow issues in fast-paced broadcast environments Lead or assist with system upgrades, migrations, and new feature implementations Integrate newsroom systems with other broadcast tools (automation, media asset management, playout systems, scheduling tools, etc.) Create documentation, user guides, and training materials for newsroom teams. Support major editorial events and live broadcasts as needed Qualifications Experience working with one or more newsroom platforms: iNews, Wolftech, OpenMedia, or comparable systems Background in Broadcast Engineering, IT Systems Engineering, Software Workflow Support, or similar Strong understanding of Newsroom processes (rundowns, story creation, planning, ingest, editorial workflow) Proficiency with Windows and/or Linux server environments Excellent troubleshooting, communication, and stakeholder management skills Ability to work under tight deadlines in a live broadcast environment Desired Skills: Familiarity with APIs, scripting (Python, Shell, PowerShell), or automation tools Experience with Broadcast Automation Systems (e.g., MOS-based systems). Knowledge of Media Asset Management platforms Experience in Cloud or Hybrid Newsroom Infrastructures Project Management and/or Change Management experience

The Systems Engineer Level 2 (SE2) position is a highly motivated team player with excellent interpersonal skills. The SE2 position is exempt and will work onsite 5 days per week at our client location in Valhalla, NY. You will work on requests for technical support by telephone, email, or Chat and troubleshoot diverse issues with workstations, peripherals, industry line of business applications, and server infrastructures. End-user and team member support is the overall expectation of this role. Interacting with vendor support contacts to identify and resolve issues on various computing equipment is part of this role. RESPONSIBILITIES Troubleshoot and resolve desktop, server, and line of business application incidents Complete move/add/changes of client workstations/servers Resolve escalated issues from the L1 team members Train and guide clients in software and hardware usage Collaborate with other departments to solve complex issues Tasks assigned by leadership Keep an eye on expiration of any software and hardware for your customer and recommend replacements Travel to local customer sites to preform onsite work when needed SKILLS REQUIRED Basic understanding of Active Directory OU Structure; ability to create security groups and apply NTFS permissions Basic understanding of Managed Backup software(s) and file restoration; perform a virtual disk restore Basic understanding of namespace and DFS replication; ability to identify replicated folders and namespace servers Ability to identify when an issue is DNS related; ability to check DHCP for correct settings (Gateway/DNS servers), identify DHCP device, and understand A Records, CNAME, and MX records Basic understanding of folder inherence; ability to create and modify file permissions, and identify and perform basic troubleshooting Ability to identify and troubleshoot InTune issue; modify existing InTune policies Exchange/Office 365 Understand mail flow from sender to recipient Update/change Send & Receive Connectors Legal Hold/eDiscovery/Compliance Creating new Transport rules Ability to install a network printer on the server and perform advanced diagnostics, as well as scan to email setup and scan to folder setup Experience with Network Printing including how to add a printer to Print Management, and troubleshoot existing printer GPOs and driver issues Understanding of RDGateway setup on the server; troubleshooting server-side issues; publish RemoteApp Basic understanding of network routing including the difference between dynamic & static routing Overall understanding of basic server components, knowledge of RAID, ability to identify and utilize iDRAC and Dell OMSA Experience with spam filtering: set up encryption filters, and understand mail flow and how it relates to spam filtering as well as how to whitelist/blacklist Company-wide SQL knowledge RBL checks, contacting vendors to fix Basic knowledge of SQL services, servers, and different SQL applications Ability to troubleshoot SQL Server service issues Troubleshoot ODBC and determine if issues are server or client-side Basic understanding of SAN technology and ability to patch Be able to check NAS functions Perform file-sharing operations Basic knowledge of iSCSI/FibreChannel Modify current scripts Office Deployment Tool File share/SharePoint Basic understanding of folder inherence Ability to create and modify file permissions Ability to identify and perform basic troubleshooting Create/Manage SharePoint sites JOB REQUIRMENTS High School diploma Minimum of 4 years of work experience in a Help Desk role CompTIA A+/Network+ or equivalent experience Own and maintain a personal vehicle for onsite travel, when needed Complete Technical understanding and expertise in the following: Windows Desktop DNS functionality Mail flow diagnostics VPN support File server support RDS environment support Active Directory support Solid customer service, communication, and organizational skills Ability to work under tight deadlines and shifting priorities Occasionally work past scheduled work hours to complete work tasks Including occasional nights and weekend work as needed Participate in a rotating on-call schedule Reliable and punctual MCSA certification is a plus Network (Sophos, SonicWALL, Cisco) certifications are a plus Apple OSX knowledge is a plus WHY ANATOMY IT? Anatomy IT embraces those that demonstrate a deep passion for solving the problems of healthcare with enthusiasm for building positive working relationships and winning as a team. We believe in putting our customers first, empowering our people to drive growth, being technologically innovative, simplifying the complex, delivering results to our commitments with a sense of urgency while embracing diversity, equity, and inclusion. THE COMPANY Anatomy IT helps healthcare providers deliver exceptional patient care through technology and cybersecurity solutions. With 30+ years of experience, we understand healthcare organizations' unique risks, opportunities, and challenges. Anatomy IT is one of the largest and fastest-growing healthcare IT companies, partnering with over 19,000 providers and healthcare staff nationwide, including ASCs, physician groups and hospitals. BENEFITS We love collaborating and working together as a team. Our benefits include healthcare (medical, dental & vision), 401K fund contribution, paid-time-off, short & long-term disability, and a family atmosphere of caring and concern for each team member. EQUAL OPPORTUNITY EMPLOYER We are proud to be an equal opportunity employer - and celebrate our employees' differences regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

Job Posting Title: Cloud Infrastructure Engineer - Azure As a Cloud Infrastructure Engineer with deep expertise in Microsoft Azure, you will be responsible for designing, building, and maintaining secure, scalable, and resilient cloud infrastructure to support enterprise applications and services. You will lead the development of automated solutions for provisioning, configuration, and deployment, while ensuring alignment with Azure architecture best practices and compliance requirements. This role involves close collaboration with application, security, and DevOps teams to deliver cloud-native solutions that enable agility, reliability, and operational excellence across the organization. Primary Responsibilities: • Design and implement scalable, secure, and cost-optimized cloud infrastructure on Azure, leveraging services such as Azure Virtual Network, Virtual Machines, Azure Storage, Azure Active Directory, Azure Kubernetes Service (AKS), and Azure Functions. • Develop Infrastructure as Code (IaC) using tools like Terraform, Bicep, or Azure Resource Manager (ARM) templates to automate the provisioning and management of cloud resources. • Build and maintain CI/CD pipelines using Azure DevOps or GitHub Actions to support automated testing, deployment, and infrastructure updates. • Implement cloud governance, security best practices, and compliance controls, including role-based access control (RBAC), encryption, and Azure Policy. • Collaborate with application teams to architect cloud-native solutions that align with business goals and technical requirements. • Optimize cloud infrastructure for performance, availability, and cost using tools such as Azure Monitor, Azure Advisor, and Cost Management. • Evaluate and integrate new Azure services and third-party tools to enhance infrastructure capabilities and developer productivity. • Document infrastructure designs, standards, and operational procedures to support knowledge sharing and onboarding. Qualifications: • Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. • 5+ years of hands-on experience designing, deploying, and managing cloud infrastructure, preferably in Azure environments. • Proficiency in at least one programming or scripting language (e.g., PowerShell, Python, Bash) for automation and tooling. • Strong understanding of core Azure services and architecture best practices, including networking, identity, compute, and storage. • Experience with Infrastructure as Code (IaC) tools such as Terraform, Bicep, or ARM templates. • Solid knowledge of Windows and/or Linux systems, networking fundamentals, and distributed system design. • Familiarity with CI/CD pipelines and DevOps practices for infrastructure automation and application delivery. • Understanding of cloud security principles, identity and access management, encryption, and compliance frameworks (e.g., Azure Security Center, Defender for Cloud). Additional Qualifications a Plus: • Experience working in enterprise-scale environments, particularly in financial services or other regulated industries with strict compliance requirements. • 5+ years of experience in cloud infrastructure, DevOps, or platform engineering roles, • Demonstrated ability to lead infrastructure projects, collaborate across teams, and mentor junior engineers. • Certifications such as Microsoft Certified: Azure Solutions Architect Expert, Azure Administrator Associate, or HashiCorp Certified: Terraform Associate.

IT Infrastructure Engineer Employment Type: Full time Experience: 10+ years Primary job responsibilities of an onsite senior consultant will perform work on multiple aspects related to Architecture, System Administration including but not limited to the following, Provide technical solution related to Microsoft, Windows, VMware, Exchange, and Cyber security based various technologies, IT landscape and business requirements. Primary technologies and products in IT landscape include Windows 2016/2019/2022, Active Directory, MS Exchange, Group Policies, SolarWinds, Antivirus, Backup Technologies, SAN, Disaster Recovery, VMware vSphere 7.0, VMware Horizon VDI Infrastructure, Cyber Security, Vulnerability Scanner, Penetration Testing, Auditing, Scripting, Cisco Switches, Routers and Firewalls Work with different teams to handle cybersecurity-related issues. Prepare detailed documentation Provide monthly status reports Consulting and Support services will cover the following IT landscape, Microsoft Active Directory Exchange/Office 365 Windows 2019, Windows 2016, Windows 2022, Windows 10 VMWare vSphere ESXi 7 Site Recovery Manager VMware Horizon VDI infrastructure Arcserve and Veeam Backup Storage Pure Storage Audit work SWIFT CSP Penetration Tests Help on other Audits The onsite resource will be a senior Infrastructure Consultant with significant experience in various IT infrastructure technologies, as well as professional certifications including, MCSE MCSA MCDBA MCP CompTIA Network+ A+ I-Net+ A brief overview of the onsite Senior Consultant profile: IT infrastructure consultant with 10+ years of experience Deep expertise in Microsoft Exchange, Active Directory Deep expertise in VMware products Deep expertise in Citrix Access Gateway & NetScaler. Good expertise in Cloud technologies including, Azure and AWS Note: CyberTech promotes equal employment opportunity and compensation without discrimination based on age, race, creed, color, national origin, gender, sexual orientation, disability, marital status, Vietnam Era Veteran status, genetic predisposition, or carrier status.

Our client (Mutual Fund Firm) located in Midtown, NY is seeking Senior Citrix Systems Engineer - 4 day on site / 1 remote work schedule model. Seeking passional IT Infrastructure Engineer - and a great team player - to be a part of Infrastructure collaborative team you will assist in operations and engineering of global systems in Windows and Citrix environments This role is in a 7x24 IT operation - must be open to participate in the support on the rotation basis. Provide support to back-office applications (Trading platforms, and Fund accounting systems) Support network hardware/software, with a focus on Citrix and Windows environments, including both configuration design & implementation on customer-facing solutions. Maintain related documentation Assist help desk support group in resolving escalated issues. Participate in capacity planning and performance monitoring . Assist with day to day management of server environment. Minimum Requirements: 8+ years of experience working in IT infrastructure, preferably in a trading environment. Experience in Citrix configuration deployments. (will learn Citrix Cloud!) Experience implementing and engineer solutions (on-prem and cloud data centers). Experience in systems engineering of Windows Servers, Exchange, and Active Directory. Strong experience in Active Directory. Knowledge of Office 365, Azure-AD. Knowledge of infrastructure security and authentication processes Experience with identity management; PowerShell scripting Ability to support multiple globally dispersed locations. PowerShell, Azure DevOps toolset, CI/CD - plus.

About the Role: We are seeking an experienced IT Network admin for an international banking institute in New York City. In this role, you will manage, monitor, and enhance the network infrastructure, ensuring the highest levels of security, performance, and reliability. The ideal candidate will have experience in the banking industry or large organizations in other sectors, with expert-level knowledge of Cisco and Juniper networks. Fluent in both English and Mandarin is mandatory. This candidate will be spearheading the development of a new server room! Key Responsibilities: Design, implement, and manage network infrastructure, including LAN, WAN, VPN, and firewall configurations. Perform network updates, patches, and configuration setups to ensure security and optimal performance. Monitor network performance and troubleshoot issues to minimize downtime. Manage and maintain network security protocols and compliance standards. Assist in the design and maintenance of data centers as needed. This is a plus, not required. Collaborate with IT security and system administrators to integrate security measures. Prepare and maintain detailed documentation of network configurations, processes, and updates. Provide technical support and guidance to other IT staff and end-users. Conduct regular audits to ensure compliance with internal policies and external regulations. Required Qualifications: 3-5 years of experience as a Network engineer or in a similar role within the banking industry or large organizations. Expert-level knowledge of Cisco and Juniper networks, products, and services. Proven hands-on experience with network updates, patches, and configuration setups. Familiarity with data center infrastructure and best practices is a plus. Strong understanding of network protocols (e.g., TCP/IP, BGP, OSPF, MPLS). Proficiency with network monitoring and diagnostic tools. Certifications such as CCNA or CCNP are highly desirable. Excellent analytical, problem-solving, and communication skills. Ability to work independently and manage multiple tasks in a fast-paced environment

Tasks and Responsibilities: Provide Level 1 and Level 2 support for end users (Windows, mobile devices, and peripherals) Manage user accounts, permissions, and licenses in Microsoft 365, Azure AD, and Entra ID Perform basic network troubleshooting, ie Wi-Fi and printer issues Handle ticketing via ServiceNow, ensuring timely resolution and SLA compliance Support onboarding and offboarding processes (devices, accounts, access rights) Maintain and update user and administrative documentation Support IT asset management (hardware lifecycle, procurement, inventory) Identify and document recurring issues; suggest and implement process improvements Coordinate with external suppliers and third-party vendors when necessary Ensure smooth IT operations and support for local office infrastructure Requirements: 4+ years of hands-on IT support experience in a corporate environment Strong expertise in Microsoft 365 administration, including Teams, SharePoint, and Exchange Online Solid understanding of Windows operating systems, mobile device management, and IT peripherals Experience with Azure AD / Entra ID management Familiarity with ticketing systems (preferably ServiceNow) and IT asset management Basic understanding of network fundamentals (LAN/Wi-Fi, printers, VPN) ITIL knowledge or certification is a plus Any Microsoft certifications are a strong advantage Excellent organizational and problem-solving skills with attention to detail Strong communication skills and the ability to assist users at all technical levels Self-sufficient, reliable, and able to take ownership of the local office IT environment while collaborating with the wider IT team

You will focus on continually enhancing the end-user experience by identifying opportunities for improvement and collaborating with stakeholders to deliver more integrated, intuitive technology. This role is ideal for someone who sees technology as a business enabler and is passionate about driving meaningful, user-centric change. You will act as the first point of contact for the business, ensuring user needs are met with exceptional service and that issues, trends, and opportunities are quickly identified and addressed. You'll work closely with users, technology teams, and vendors to understand requirements, assess product quality, and implement improvements. Day to day, you will manage the helpdesk queue, maintain inventory, support users with hardware and software issues, and take ownership of longer-term projects that elevate the firm's technology environment. A key part of the role involves proactively improving performance, reliability, and efficiency by analyzing events, contributing to incident management, and leveraging system-level metrics. You'll identify new metrics, automation opportunities, and process enhancements, all while strengthening relationships across the business. You will also help colleagues build their technical skills and collaborate across teams to deliver projects with tangible impact. We are looking for someone with a strong drive for continuous improvement, proven experience across the Windows technology stack, and the ability to think creatively and challenge the status quo. You should be a self-starter who learns quickly, communicates clearly, and can explain technical concepts in simple terms. Experience leading a major technical project-such as migrating a widely used system-would be highly valuable. Success in this role requires strong knowledge of Microsoft technologies, Windows operating systems, Windows Server tools such as Group Policy and Active Directory, and solid troubleshooting abilities across desktops, networks, and office devices. Experience with scripting and automation, particularly using PowerShell or Python, is important, as is familiarity with mobile device management platforms like Intune, AirWatch, or Jamf. Additional beneficial experience includes working with virtualization technologies, deployment tools, infrastructure-as-code solutions, Linux, containerization, or the LGTM stack. They'll need someone who's fully authorized to work in the US without any sponsorship / visa (cannot support H1B).

Field Support Engineer / Nexthink Systems Analyst (Onsite) Full-Time Employment with CLIENT Work Type: 100% Onsite A hybrid role combining Field Support Engineering with Nexthink Systems Analysis. The engineer will provide in-person technical support for end users and local hardware while configuring and analyzing the Nexthink Digital Experience platform to identify and solve IT issues proactively. Key Responsibilities: Field Support (50%): • Provide onsite support for desktops, laptops, peripherals, and mobile devices. • Perform break/fix repairs, imaging, device deployments, and refresh cycles. • Troubleshoot OS, software, VPN, and network connectivity issues. • Support printers, AV, conference rooms, and other onsite systems. • Maintain accurate documentation and asset inventory. Nexthink / Systems Analyst (50%): • Configure Nexthink dashboards, alerts, and investigations. • Analyse endpoint performance and user experience data. • Identify trends and recommend proactive improvements. • Create reports and automate monitoring insights where possible. • Assist with incident correlation and digital experience optimization. Required Skills: • 3-5+ years of desktop / field support experience. • Strong hands-on troubleshooting across Windows/mac OS. • Experience with Nexthink (configuration, analysis, dashboards, or investigations). • Familiarity with ServiceNow or similar ticketing tools. • Excellent communication and customer service mindset. • Ability to handle physical hardware tasks. Preferred Qualifications: • Nexthink certifications. • PowerShell/Python scripting exposure. • Enterprise or multi-site support experience.

As an Onsite Support Technician with minimum of 2 to 3 years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: iPhone Setup Company Portal Outlook MS Teams Sim Card activation Orders Inventory Management iPhone SIM Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc. Perform onsite updates, Configuration changes, or Software installations. Provide onsite technical assistance to End Users. Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. Manage assigned tickets and ensure that they are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. Coordinate with vendors for provision and repair of end-user support (e.g., Hardware Vendor technicians for warranty repair/replacement) Perform end-user support related to security controls and compliance related tasks such as access reviews, controls verifications, facility inspections, among others Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades. Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support Provide IT support for disaster recovery and immediate response in emergencies at local sites. Provide On-call support if required outside business hours on a rotational basis Provide Hand and Feet support for network data and voice devices

Mid-Level IT Engineer Experience: 4+ years Salary: $180,000-$250,000 all-in (flexible) About the Role: A growing finance firm is seeking a versatile Mid-Level IT Engineer to join their small, fast-paced technology team. This “jack-of-all-trades” role combines user support, desktop engineering, and IT infrastructure projects. The engineer will work closely with the internal application development team and may occasionally support infrastructure needs on the application side. Responsibilities: Provide end-to-end user support for VIPs, including troubleshooting, application support, and onboarding/offboarding. Manage and maintain desktop environments using Intune, Autopilot, and related tools. Plan, implement, and support IT infrastructure projects, including cloud and on-premises systems. Handle all phases of technology projects: scoping, buy vs. build analysis, vendor research, POCs, vendor onboarding, implementation, deployment, and user training. Collaborate closely with cross-functional teams to ensure technology solutions meet business needs. Maintain documentation, dashboards, and reporting related to IT operations and projects. Qualifications: 5+ years of experience in IT support, desktop engineering, or IT infrastructure projects. Experience in fast-paced finance environments such as hedge funds or private equity preferred. Comfortable interacting with executives and VIPs, with strong communication skills. Proven ability to manage multiple projects with minimal guidance. Technical Skills / Tools: Azure / Office365 Intune / Autopilot Netskope / Zscaler Egnyte, iManage, or other SaaS DMS Azure DevOps / Terraform Cisco / Palo Alto networking equipment Perks & Benefits: Flexible salary structure within $180-$250k all-in. Commuting fees covered. Free breakfast and lunch onsite. Hybrid flexibility: onsite 5 days/week with summer remote options. The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

My client is looking for a highly skilled Solutions Engineer with 2-4 years of experience and multiple software engineering internships. The ideal candidate has strong technical fundamentals, understands APIs and SDKs, and enjoys working directly with customers in a fast-moving environment. What You'll Do Manage technical relationships with engineering teams during product evaluations Lead onboarding from start to finish, including project management and contributing code directly to customer repositories Support users by guiding them through documentation, examples, and best practices Write or update documentation when gaps appear and provide feedback to influence the product roadmap Qualifications 2-4 years of professional software engineering experience 2+ relevant software engineering internships (prior to full-time experience is fine) Strong understanding of APIs and SDKs Experience with HTML, JavaScript, CSS, and TypeScript Clear communicator who enjoys engaging with technical users Customer-first mindset and interest in polished, user-centric products Bonus: Experience with OpenAPI specifications Tech Stack Next.js, TypeScript Postgres + Prisma AWS LLM-based tooling Modern IDE and workflow tools

Job Title:Adobe Workfront Fusion Engineer Duration: Through March 27, 2026 (high likelihood of extension) Openings: 1 About the Role We are seeking an experienced Adobe Workfront Fusion Engineer to architect, implement, and optimize Adobe Workfront solutions across enterprise teams. This role requires strong expertise in Workfront & Fusion, along with the ability to design scalable workflows, streamline integrations, and enhance operational efficiency for marketing, creative, and PMO functions. This is a hands-on engineering role with a strong focus on automation, system integration, and user enablement. Key Responsibilities Architect, configure, and implement scalable Adobe Workfront and Workfront Fusion solutions Design and automate workflows, templates, forms, and reporting dashboards Develop integrations between Workfront, Adobe Experience Cloud, and other enterprise systems (via APIs and Fusion) Collaborate with cross-functional teams to gather requirements and translate them into technical solutions Troubleshoot, optimize, and enhance existing Workfront environments and workflows Provide training, guidance, and ongoing support to marketing, creative, operations, and PMO teams Ensure best practices, governance, and standardization across Workfront implementations Required Skills & Experience Strong, hands-on experience with Adobe Workfront and Workfront Fusion Proven experience building integrations, automations, and API-based workflows Background in Java or similar backend technologies is preferred Ability to analyze business processes and design scalable Workfront solutions Excellent communication, stakeholder management, and user training skills Experience supporting enterprise marketing or creative operations teams is a plus Work Model Onsite requirement: 3 days per week in Atlanta or NYC PS office Interview process: 1-2 internal rounds (no client interview expected) Why This Role? This is a high-impact role where you will shape Workfront solutions and integrations for enterprise teams, influence workflow strategy, and enable a more efficient and automated operational ecosystem.