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Become A Systems Installer

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Working As A Systems Installer

  • Communicating with Persons Outside Organization
  • Updating and Using Relevant Knowledge
  • Documenting/Recording Information
  • Repairing and Maintaining Electronic Equipment
  • Getting Information
  • $24,000

    Average Salary

What Does A Systems Installer Do

Telecommunications equipment installers and repairers, also known as telecom technicians, set up and maintain devices or equipment that carry communications signals, connect to telephone lines, and access the Internet.

Duties

Telecommunications equipment installers and repairers typically do the following:

  • Install communications equipment in offices, private homes, and buildings that are under construction
  • Set up, rearrange, and replace routing and dialing equipment
  • Inspect and service equipment, wiring, and phone jacks
  • Repair or replace faulty, damaged, and malfunctioning equipment
  • Test repaired, newly installed, and updated equipment to ensure that it works properly
  • Adjust or calibrate equipment settings to improve its performance
  • Keep records of maintenance, repairs, and installations
  • Demonstrate and explain the use of equipment to customers

Telephone, computer, and cable telecommunications systems rely on equipment to process and transmit vast amounts of data. Telecommunications equipment installers and repairers install and service this equipment.

These workers use many different tools to inspect equipment and diagnose problems. For instance, to locate distortions in signals, they may employ spectrum analyzers and polarity probes. They also commonly use hand tools, including screwdrivers and pliers, to take equipment apart and repair it.

Many telecom technicians also work with computers, specialized hardware, and other diagnostic equipment. They follow manufacturers’ instructions or technical manuals to install or update software and programs for devices.

Telecommunications equipment installers and repairers who work at a client’s location must track hours worked, parts used, and costs incurred. Workers who set up and maintain lines outdoors are classified as line installers and repairers.

The specific tasks of telecom technicians vary depending on their specialization and where they work.

The following are examples of types of telecommunications equipment installers and repairers:

Central office technicians set up and maintain switches, routers, fiber optic cables, and other equipment at switching hubs, called central offices. These hubs send, process, and amplify data from thousands of telephone, Internet, and cable connections. Telecom technicians receive alerts on equipment malfunctions from auto-monitoring switches and are able to correct the problems remotely. 

Headend technicians perform similar work to central office technicians, but work at distribution centers for cable and television companies, called headends. Headends are control centers in which technicians monitor signals for cable network companies that provide cable television and modem services to subscribers in the local area.

PBX installers and repairers set up and service private branch exchange (PBX) switchboards. This equipment relays incoming, outgoing, and interoffice telephone calls and may process Internet access and telephone communications, such as Voice over Internet Protocol (VoIP) technology.

PBX installers and repairers connect telecom equipment to communications cables. They test and repair the connections to ensure that adequate power is available and communication links work properly. They install and repair frames, supports, power systems, alarms, and telephone sets. Because switches and switchboards are computerized, PBX installers also install software or program the equipment.

Station installers and repairers—sometimes known as home installers and repairers—set up and repair telecommunications equipment in customers’ homes and businesses. For example, they set up modems to install telephone, Internet, and cable television services.

When customers have problems, station repairers test the customer’s lines to determine if the problem is inside the building or outside. If the problem is inside, they try to repair it. If the problem is outside, they refer the problem to line repairers.

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How To Become A Systems Installer

Telecommunications equipment installers and repairers typically need postsecondary education in electronics, telecommunications, or computer technology and receive on-the-job training. Industry certification is required for some positions.

Education

Postsecondary education in electronics, telecommunications, or computers is typically needed for telecom technicians. 

Technical instruction in basic electronics, telecommunications, and computer science offered in community colleges and technical schools may be particularly helpful. Most programs lead to a certificate or an associate’s degree in electronics repair, computer science, or related subjects.

Some employers prefer to hire candidates with an associate’s degree, particularly for positions such as central office technicians, headend technicians, and those working with commercial communications systems.

Training

Once hired, telecom technicians receive on-the-job training, typically lasting a few months. Training involves a combination of classroom instruction and hands-on work with an experienced technician. In these settings, workers learn the equipment’s internal parts and the tools needed for repair. Technicians who have completed postsecondary education often require less on-the-job instruction than those who have not. 

Some companies may send new employees to training sessions to learn about equipment, procedures, and technologies offered by equipment manufacturers or industry organizations.

Because technology in this field constantly changes, telecom technicians must continue learning about new equipment over the course of their careers.

Licenses, Certifications, and Registrations

Some technicians must be certified to perform certain tasks or to work on specific equipment. Certification requirements vary by employer and specialization.

Organizations, such as the Society of Cable Telecommunications Engineers, offer certifications for telecom technicians. Some manufacturers also provide certifications for working with specific equipment.

Advancement

Advancement opportunities often depend on previous work experience and training. Repairers with extensive knowledge of equipment may be qualified to become manufacturing sales representatives.

Important Qualities

Color vision. Telecom technicians must be able to distinguish different colors because they work with color-coded wires.

Customer-service skills. Telecom technicians who work in customers’ homes and offices, should be friendly and polite. They must be able to teach people how to maintain and operate communications equipment.

Dexterity. Telecom technicians’ tasks, such as repairing small devices, connecting components, and using hand tools, require a steady hand and good hand–eye coordination.

Mechanical skills. Telecom technicians must be familiar with the devices they install and repair, their internal parts, and the appropriate tools needed to use, install, or fix them. They must also be able to understand manufacturers’ instructions when installing or repairing equipment.

Troubleshooting skills. Telecom technicians must be able to troubleshoot and devise solutions to problems that are not immediately apparent.

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Systems Installer Career Paths

Systems Installer
Technician Team Leader Assistant Manager
Owner
7 Yearsyrs
Technician Team Leader Manager
Project Manager
7 Yearsyrs
Technician Team Leader Store Manager
Service Manager
6 Yearsyrs
Service Technician Maintenance Technician Electrician
Maintenance Supervisor
7 Yearsyrs
Service Technician Electrician Maintenance Supervisor
Maintenance Director
11 Yearsyrs
Service Technician Field Service Technician Systems Administrator
Information Technology Manager
7 Yearsyrs
Installer Driver Foreman
General Contractor
5 Yearsyrs
Installer Security Officer Computer Technician
Senior Service Technician
6 Yearsyrs
Installer Field Technician Lead Technician
Technical Manager
7 Yearsyrs
Maintenance Technician Aircraft Mechanic
Lead Mechanic
6 Yearsyrs
Maintenance Technician Field Service Technician
Technical Services Manager
7 Yearsyrs
Field Service Technician Service Manager
Installation Manager
6 Yearsyrs
Installation Technician Driver Electrician
Maintenance Lead Technician
7 Yearsyrs
Installation Technician Field Technician Lead Technician
Service Technician Lead
6 Yearsyrs
Installation Technician Installation And Service Technician Hvac Technician
Maintenance Technician Supervisor
5 Yearsyrs
Cable Installer Field Technician Maintenance Supervisor
Mechanics Supervisor
5 Yearsyrs
Cable Installer Foreman Lead Installer
Supervisor Of Installation
5 Yearsyrs
Cable Installer Foreman Field Supervisor
Field Operation Manager
8 Yearsyrs
Cable Technician Low Voltage Technician
Satellite Technician
5 Yearsyrs
Cable Technician Fire Alarm Technician Low Voltage Technician
Lead Cable Technician
5 Yearsyrs
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Highest Systems Installer Salaries

Job Title Company Location Start Date Salary
Low Voltage System Installer Inter Connection Electric, Inc. New York, NY Apr 29, 2015 $47,154
Low Voltage System Installer Inter Connection Electric, Inc. New York, NY Aug 14, 2012 $44,096 -
$44,906
Low Voltage System Installer Inter Connection Electric, Inc. New York, NY Jan 31, 2011 $41,808
Drywall Systems Installer MGS Contracting LLC Atlanta, GA Jul 01, 2016 $37,670
Alarm System Installer Hashomeralarmsys.Inc. Spring Valley, NY Apr 21, 2009 $30,762

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Top Skills for A Systems Installer

  1. Fiber Optic
  2. Telephone Systems
  3. Cable Communications Systems
You can check out examples of real life uses of top skills on resumes here:
  • Specialized knowledge of fiber optics and telecommunications switches and routers.
  • Upgraded telephone systems for the 94th Signal Company Barracks in Panama.
  • Performed tests on cable communications systems to ensure quality and test faulty circuits to detect and locate line trouble.
  • Estimated time, supplies, personnel, and equipment required to construct cable and wire communications systems.
  • Installed, maintained, repaired and troubleshoot security and fire alarm systems, wiring alarm devices and related equipment.

Systems Installer Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 2,214 Systems Installer resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Systems Installer Resume

View Resume Examples

Systems Installer Demographics

Gender

Male

83.0%

Unknown

8.7%

Female

8.3%
Ethnicity

White

62.0%

Hispanic or Latino

16.0%

Black or African American

12.2%

Asian

6.2%

Unknown

3.5%
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Foreign Languages Spoken

Spanish

54.1%

German

10.8%

French

5.4%

Carrier

5.4%

Russian

5.4%

Italian

5.4%

Portuguese

2.7%

Dutch

2.7%

Samoan

2.7%

Polish

2.7%

Arabic

2.7%
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Systems Installer Education

Schools

University of Phoenix

20.0%

Central Texas College

8.1%

American InterContinental University

5.6%

Colorado Technical University

5.6%

Community College of the Air Force

5.0%

Kaplan University

5.0%

Full Sail University

4.4%

Lincoln Technical Institute

4.4%

Strayer University

4.4%

Columbia Southern University

3.8%

Pima Community College

3.8%

Florida State College at Jacksonville

3.8%

A-Technical College

3.8%

Grantham University

3.8%

ECPI University

3.1%

Wentworth Institute of Technology

3.1%

Middle Tennessee State University

3.1%

The Academy

3.1%

Auburn University

3.1%

Cochise College

3.1%
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Majors

Business

16.3%

Electrical Engineering

12.5%

Electrical Engineering Technology

8.4%

Computer Networking

6.9%

Information Technology

6.8%

Computer Information Systems

6.5%

General Studies

5.8%

Computer Science

5.7%

Criminal Justice

4.6%

Management

3.1%

Accounting

2.9%

Environmental Control Technologies/Technicians

2.8%

Communication

2.7%

Project Management

2.4%

Automotive Technology

2.3%

Electrical And Power Transmission Installers

2.1%

Finance

2.1%

Heating And Air Conditioning

2.1%

Drafting And Design

2.0%

Mechanical Engineering

2.0%
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Degrees

Other

36.1%

Bachelors

25.1%

Associate

21.4%

Certificate

8.9%

Masters

5.1%

Diploma

2.6%

License

0.5%

Doctorate

0.2%
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