Systems integration lead job description

OceanX is the only all-in-one membership platform partnering with brands to launch, grow and scale recurring revenue programs. Our suite of services helps great brands and passionate entrepreneurs sell physical goods direct-to-consumer, own 100% of their customer data and have access to real-time deep customer insights. Located in Silicon Beach, we look for the best and brightest to add to our highly motivated team of technologists.

Culture

More than just great employees, we want to hire great people. We hope you work with us for a long time so want you to know our expectations up front:

• Smart, quick learner - We have a lot of things we do and don’t slow down too often

• Gets things done – Be efficient and organized

• We’re a team - Everybody does the dishes, no lone rangers here

• Excited to work on projects with lots of unknowns and devise elegant and maintainable solutions

Position Summary

The Fulfillment Systems Lead is a key member of the OceanX Technology team partnering with the business to transform and modernize our fulfillment and warehouse systems with automation and digitalization. This person is an expert of warehouse management technology, understands fulfillment end-to-end, will partner with operations business leaders to align with DTC and B2B business objectives. This lead will work with fulfillment and warehouse SMEs, champion, advise and collaborate with the technology teams on new solutions and interfaces, and guide system support engineers. The role will provide technical leadership within the OceanX fulfillment centers as a subject matter expert in WMS (Warehouse Management Systems) with working knowledge of WCS (Warehouse Control Systems), WES (Warehouse Execution Systems) applications, system interfaces and data integration design. Additionally, the role will support the modernization of fulfillment and shipping objectives of OceanX.

Primary Responsibilities

• Lead all warehouse-specific configurations of SCALE WMS. Performs advanced configuration of the WMS .

• Lead the support and maintenance of WMS and appropriately escalate system issues to their support teams to resolve issues and meet client SLAs.

• Champion and drive company initiatives to improve WMS functionality.

• Understand the data models and data integration points of WMS and collaborate with data architecture team to help design data models to capture WMS information.

• Assist and advise in the integration between WMS and other systems (WCS, WES , internal systems and proprietary turnkey solutions), and collaborate with stakeholders and vendors to deliver support and enhancements to meet the goals of the fulfillment team.

• Collaborate and take initiative to provide innovative and automated solutions in the fulfillment centers to decrease costs and increase shipment velocity.

• Provide strong technical knowledge and experience commissioning, deploying, and maintaining specialized fulfillment and warehousing devices and equipment

• Work with our clients’ technology teams providing technical insight into OceanX WMS functionality, integration capabilities and fulfillment processes.

• Enforce change management practices to provide the necessary governance around the software/application changes.

• Establish, lead and assist in developing and maintaining documentation of OceanX WMS configurations and processes.

• Help troubleshoot complex systems from a multidisciplinary (hardware and software) perspective.

• Analyze complex business problems to be solved with automated systems. Identify gaps and provide technical expertise in business requirements for system functional specifications, processes, and procedures in a cost-effective manner. .

• Lead out-of-process requests such as emergency shipments, by understanding warehouse activities, dependencies and knowing which system processes to execute.

Qualifications/Skills

• 10+ years of experience with hands on configuration and management of production WMS packages from companies such as Manhattan Associates, JDA/Blue Yonder, SAP and others.

• 5+ years hands on configuration and management of SCALE WMS Version 2016 and above.

• 5+ years of experience with automation technologies such as PTL (Pick-To-Light), PTV (Pick-To-Voice), inline print and apply, inline scales/scanners along with WCS providing interface between WMS and order fulfillment systems

• 3+ years of SQL/relational database experience (MySQL, PostgreSQL, SQL Server) and/or software engineering experience.

• Strong understanding of SCALE integration capabilities (SCALE APIs/Exit Points). Ability to perform integration using SCALE integrations functionality is a plus.

• Extensive understanding and knowledge of warehouse and fulfillment management systems and their relationships with the ERP and other applications.

• Demonstrated experience and strong understanding of commonly used concepts, practices, and procedures including inventory control, wave picking, cluster picking, zone picking and B2B such as EDI/ASN transactions.

• Strong understanding of application integration techniques and software such as such as REST APIs, integration middleware (MuleSoft, Tibco, Magic) and ETL packages (Informatica, Stich, AWS Glue).

• Detail oriented and ability to organize multiple tasks/project deliverables.

• Must have an excellent written and verbal communication skills.

• Ability to manage the IT needs of a production support environment.

Location:

• This position is available to work from home. Some travel required if not local to the Columbus Ohio facility (preferred). However, this position may not work from Massachusetts, New York, Oregon, Pennsylvania, or Washington.

Wage:

• Salary range commensurate with experience.

OCEANX, LLC OFFERS A GENEROUS BENEFITS PACKAGE TO INCLUDE:

• 401 (k) w/Company Match

• Medical, Dental and Vision Insurance

• Company Paid Life and AD&D Insurance

• Paid Holidays

• Flexible Spending Program

• Paid Time Off

• Casual Environment

• Tuition Reimbursement

• Career Advancement Opportunities

•And so Much More!

HOW TO APPLY:

If you would like to be considered for this excellent career opportunity, we encourage you to apply today.

OceanX requires successful results of Background, Credit and Employment Checks as part of any conditional offer.

We invite you to consider a place that shares in Great Accomplishments and to be a part of a Company with Endless Possibilities where Everyone Belongs!

EOE:

OceanX is proud to be an Equal Opportunity Employer that fosters a culture of diversity and inclusion with a zero tolerance for discrimination and harassment. Applicants and employees are considered and evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, sexual orientation, military or veteran status, marital status or any other protected federal, state or local status unrelated to the performance of the work involved.

C&W Services is the industry leader in Integrated Maintenance Solutions providing service to more than 600 companies worldwide and a sister company of Cushman & Wakefield.
C&W Services offers:
Weekly Pay!Comprehensive Benefits that start on your first day!Advancement Opportunities!Training to work in a Cutting Edge Facility!A Safety First Culture!

About the Role
As a Control Systems Lead, you will lead service technicians on the team with maintaining, troubleshooting, and modifying Material Handling (MHE) controls systems equipment to ensure operational performance. You will support the Operations Maintenance team by designing solutions for difficult problems and managing projects. You will help train, and mentor service technicians and contract technicians.

Responsibilities include, but are not limited to:
Promote a safe working environment by following all safety procedures Troubleshoot and modify software programs for material handling control systems, including PLC/PC controllers, Allen Bradley Controllogix and Compactlogix PLC platform utilizing RSLogix 5000 software package. Including Industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, AS-I, motor control systems, servo drives, frequency drives, and electrical distribution systems.Act as first level escalation support for the control system technician teams. Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation.Apply subject matter expertise in material handling and electronic control systems to maximize building utilization of systems Monitor MHE metrics and partner with Controls Technicians and Mechanics to resolve equipment electrical problems that create performance deficiencies. Perform controls systems assessments to maintain and improve equipment reliability Partner with Facility Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Acting as the technical consultant for capital projects inside the building Communicate technical issues and project timelines with building leadership, operations and the maintenance team. Explain production impacts and work closely with operations and engineering to ensure a thorough understanding of impact to systems Develop training plans for Control Systems TechniciansMove up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodation

Basic Qualifications:
Associates degree with a focus in in Electronic Technology or equivalent experience 5+ years of experience with Motor Controls (motor starts, variable frequency drives, DC drives, and standard electrical components) 5+ years of experience with programming HMI components5+ years of experience with Programmable Logic Controls (PLC) programs5+ year of experience with Robotics system components and controls3+ years with SCADA systems and KPI'sExperiencing interpreting and modifying mechanical and electrical drawings

Preferred Qualifications:
Bachelor's degree in Electrical Engineering or related field4+ years of experience in the Electrical fields, or in Control Systems development, troubleshooting and programming4+ years of experience supporting advanced automation controls systems maintenance and development3+ years of experience supporting a wide range of conveyors and sortation systems Leadership and project management experience Experience with ASRS systems and Computerized Maintenance Management Systems (CMMS)

PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Must have ability to reach arms above head, kneel, squat, climb steps/ladders, frequently lift a maximum of 50 lbs. of equipment Ability to perform tasks wearing a mask, face shield, and composite toed boots Regularly required to crouch and reach to install/move equipment by bending forward at the waist or by bending legs and spine Involves movement between departments, floors, and properties to facilitate work including walking 6 to 12 miles per day Ability to perform tasks wearing a mask, face shield, and composite toed boots Work in an environment with fluctuating temperatures Regularly required to type on a computer or stand-up desk and for 1-2 hours per day
C&W Services is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.

The System Integration Leader is responsible for leading organizational efforts around change management, communication, and training efforts for new technologies used by sales professionals (and reporting chain of command). This includes driving and monitoring adoption, owning key behavioral metrics, and making user experience improvement recommendations.

+ Develop and execute on a change management strategy around new technology deployments using ADKAR methodology (Awareness, Desire, Knowledge, Ability, and Reinforcement).

+ Research key organizational trends, behaviors, and cultural norms and make recommendations to overcome barriers to widespread adoption.

+ Develop user segmentations / personas that can be used for targeted user acceptance / training; evaluate and ensure user readiness.

+ Drive organizational resources to develop training approach and deliver said training; will be the responsible figurehead overseeing training.
+ Lead user / champion groups to ensure the voice of the user is constantly heard.

+ Manage user experience (UX) feedback and consult with development teams to implement features that will improve sales, reduce expense, or improve customer experience.

+ Translate technical concepts into business friendly workflows that can easily be absorbed by sales people.

+ Partner with Sales Leadership to link new sales initiatives / campaigns / contests with sales technology.

+ Assist in the development of key metrics used to assess change management and adoption.

+ Manage stakeholders and communicate efforts, metrics, progress, and hurdles (including proposed remediation efforts, if applicable).

+ Travel expected up to 30% of the time.

+ Minimum of 5 years insurance experience (10 year preferred) with deep knowledge of how retail insurance agencies operate, including experience as a licensed producer, sales professional, or closely related role(s).

+ Experience working in cross-functional organizations where influence / presentation of facts / well researched options to business challenges are needed.

+ Knowledge of adult learning principles and change management practices is required. Prosci Change Management Certification a plus.

+ Proficiency in all standard business applications.

+ Experience with Salesforce products is required.

ID: 2022-11445

External Company Name: AssuredPartners

External Company URL: www.assuredptr.com

Street: 450 S Orange Ave